Credit One Bank
Industry: Credit card service company
DescriptionCredit One Bank, N.A., simply referred to as Credit One Bank, is a U.S.-based bank specializing in credit cards. It has corporate offices in Las Vegas, Nevada. The bank is held by Credit One Financial, a bank holding company registered in Nevada. Customer service: 1 (877) 825-3242 Technical support: 1 (800) 797-4299 Credit card support: 1 (888) 729-6274 Headquarters: Las Vegas, NV CEO: Robert DeJong (Dec 1999–) Parent organization: Sherman Financial Group LLC
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Credit One Bank Employees
Employee
Years
Job
Industry
Robyn Russo Robyn Russo's Credit One Bank Experience December 1995 - October 2008
Job Director, Contact Center Operations at MGM Resorts International
Industry Consumer Services
Experience
MGM Resorts International May 2011 - Present
Servicing Solutions Group November 2008 - April 2011
Credit One Bank December 1995 - October 2008
Skills
Call Centers, Customer Satisfaction, Team Building, Operations Management, Vendor Management, Process Improvement, Customer Service, Leadership, Strategic Planning, Performance Management, Team Leadership, Change Management, Project Management, Retail, Telecommunications, Microsoft Excel, Business Intelligence, Risk Management, Customer Experience
Education
University of Rhode Island
Textile, Merchandising and Design
MGM Resorts International May 2011 - Present
Servicing Solutions Group November 2008 - April 2011
Credit One Bank December 1995 - October 2008
Skills
Call Centers, Customer Satisfaction, Team Building, Operations Management, Vendor Management, Process Improvement, Customer Service, Leadership, Strategic Planning, Performance Management, Team Leadership, Change Management, Project Management, Retail, Telecommunications, Microsoft Excel, Business Intelligence, Risk Management, Customer Experience
Education
University of Rhode Island
Textile, Merchandising and Design
Michael Ryalls Michael Ryalls's Credit One Bank Experience January 1994 - January 2000
Job President, RGS Financial, Inc
Industry Financial Services
Experience
RGS Financial, Inc May 2005 - Present
Array Services Group 2001 - 2005
Credit One Bank January 1994 - January 2000
Skills
Credit, Call Center, Customer Service, Accounts Receivable, Credit Cards, Team Building, Leadership, Loans, Team Management, Call Centers, Credit Analysis, Insurance, Financial Analysis, Credit Risk, Process Improvement, Management, Financial Services, Business Analysis, Ninja Skills, Risk Management, Baking, Marketing, Operations Management, Banking, Account Management, Payments, Executive Management, Loss Mitigation, Portfolio Management, Customer Retention, Negotiation, Team Leadership, Analysis, Sales, Customer Satisfaction, Vendor Management, Finance, Outsourcing, Business Planning, Skip Tracing
Education
University of North Texas 1985 — 1988
RGS Financial, Inc May 2005 - Present
Array Services Group 2001 - 2005
Credit One Bank January 1994 - January 2000
Skills
Credit, Call Center, Customer Service, Accounts Receivable, Credit Cards, Team Building, Leadership, Loans, Team Management, Call Centers, Credit Analysis, Insurance, Financial Analysis, Credit Risk, Process Improvement, Management, Financial Services, Business Analysis, Ninja Skills, Risk Management, Baking, Marketing, Operations Management, Banking, Account Management, Payments, Executive Management, Loss Mitigation, Portfolio Management, Customer Retention, Negotiation, Team Leadership, Analysis, Sales, Customer Satisfaction, Vendor Management, Finance, Outsourcing, Business Planning, Skip Tracing
Education
University of North Texas 1985 — 1988
Mark Swaffer Mark Swaffer's Credit One Bank Experience January 2007 - September 2013
Job
Industry Hospitality
Experience
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. September 2013 - Present
Credit One Bank January 2007 - September 2013
Regional Transportation Commission of Southern Nevada July 2003 - December 2006
Sprint Corporation January 1998 - May 2002
Sprint December 1995 - January 1998
Skills
Disaster Recovery, Cisco Technologies, Data Center, Virtualization, Microsoft SQL Server, SharePoint, Troubleshooting, Business Intelligence, Firewalls, Data Warehousing, Technical Support, Windows, Storage, Change Management, WAN, Databases, Call Center, Vendor Management, SDLC, Active Directory, Security, IT Strategy, Call Centers, Integration, Microsoft Exchange, Networking, Project Management
Education
University of Phoenix 1999 — 2001
BSBIS, Business - Information Systems
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. September 2013 - Present
Credit One Bank January 2007 - September 2013
Regional Transportation Commission of Southern Nevada July 2003 - December 2006
Sprint Corporation January 1998 - May 2002
Sprint December 1995 - January 1998
Skills
Disaster Recovery, Cisco Technologies, Data Center, Virtualization, Microsoft SQL Server, SharePoint, Troubleshooting, Business Intelligence, Firewalls, Data Warehousing, Technical Support, Windows, Storage, Change Management, WAN, Databases, Call Center, Vendor Management, SDLC, Active Directory, Security, IT Strategy, Call Centers, Integration, Microsoft Exchange, Networking, Project Management
Education
University of Phoenix 1999 — 2001
BSBIS, Business - Information Systems
Anthony Olvido's Credit One Bank Experience April 2015 - Present
Job Process Accounting Manager at Credit One Bank
Industry Financial Services
Experience
Credit One Bank April 2015 - Present
RTLawrence Corporation January 2015 - April 2015
RT Lawrence Corporation August 2014 - April 2015
Capital One February 2013 - March 2014
Capital One September 2012 - February 2013
HSBC May 2011 - September 2012
AutoZone December 2010 - May 2011
Unisys January 2005 - January 2009
Union Bank November 1988 - January 2005
Skills
Leadership, Process Improvement, Change Management, Analysis, Management, Performance Management, Software Documentation, Customer Service, Quality Assurance, Customer Satisfaction, Microsoft Office, Microsoft Excel, Data Analysis, Banking, Training, Business Analysis, Visio, Operations Management, MS Project, Project Management, Team Leadership, Business Process, Vendor Management, Budgets, Access, Microsoft Word, Business Process..., Troubleshooting, Human Resources, Call Centers, SharePoint, 10 Key, Outlook, Help Desk Support, PeopleSoft, Program Management, Personal Computer..., Credit Card Transaction..., Credit Card Systems, Team Building
Education
University of Phoenix 2000 — 2005
B.S, Business Administration, Management and Operations
Unisys University
Six Sigma Lean, Green Belt
Credit One Bank April 2015 - Present
RTLawrence Corporation January 2015 - April 2015
RT Lawrence Corporation August 2014 - April 2015
Capital One February 2013 - March 2014
Capital One September 2012 - February 2013
HSBC May 2011 - September 2012
AutoZone December 2010 - May 2011
Unisys January 2005 - January 2009
Union Bank November 1988 - January 2005
Skills
Leadership, Process Improvement, Change Management, Analysis, Management, Performance Management, Software Documentation, Customer Service, Quality Assurance, Customer Satisfaction, Microsoft Office, Microsoft Excel, Data Analysis, Banking, Training, Business Analysis, Visio, Operations Management, MS Project, Project Management, Team Leadership, Business Process, Vendor Management, Budgets, Access, Microsoft Word, Business Process..., Troubleshooting, Human Resources, Call Centers, SharePoint, 10 Key, Outlook, Help Desk Support, PeopleSoft, Program Management, Personal Computer..., Credit Card Transaction..., Credit Card Systems, Team Building
Education
University of Phoenix 2000 — 2005
B.S, Business Administration, Management and Operations
Unisys University
Six Sigma Lean, Green Belt
Eileen Cook's Credit One Bank Experience March 2015 - Present
Job Print Manager @ Credit One Bank
Industry Printing
Experience
Credit One Bank March 2015 - Present
SilverState Printing & Mailing September 2009 - March 2015
Staples May 2009 - August 2009
B&P Advertising October 2008 - March 2009
BRAND, Ltd March 2008 - October 2008
MGM MIRAGE 2000 - 2006
MGM Grand 1997 - 2002
Skills
Advertising, Direct Mail, Marketing Strategy, Marketing, Account Management, Training, Leadership, Project Management, Creative Direction, Offset Printing, Management, Microsoft Office, Digital Printing, Sales, Variable Data Printing, PowerPoint, Print Management, B2B, Pre-press, Wide Format Printing, Teamwork, Vendor Relations, Print Production, Direct Marketing
Education
University of Phoenix 2008 — 2010
Associates in Business Science, Business Management
Eldorado High School 1991 — 1995
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Credit One Bank March 2015 - Present
SilverState Printing & Mailing September 2009 - March 2015
Staples May 2009 - August 2009
B&P Advertising October 2008 - March 2009
BRAND, Ltd March 2008 - October 2008
MGM MIRAGE 2000 - 2006
MGM Grand 1997 - 2002
Skills
Advertising, Direct Mail, Marketing Strategy, Marketing, Account Management, Training, Leadership, Project Management, Creative Direction, Offset Printing, Management, Microsoft Office, Digital Printing, Sales, Variable Data Printing, PowerPoint, Print Management, B2B, Pre-press, Wide Format Printing, Teamwork, Vendor Relations, Print Production, Direct Marketing
Education
University of Phoenix 2008 — 2010
Associates in Business Science, Business Management
Eldorado High School 1991 — 1995
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Mike Tymczyn Mike Tymczyn's Credit One Bank Experience 2013 - 2015
Job Real Estate Sales and Marketing
Industry Real Estate
Experience
Mortgage Masters, LLC 2015 - Present
North American Realty of Nevada 2015 - Present
Credit One Bank 2013 - 2015
North Vista Hospital 2009 - 2013
Excalibur Hotel & Casino 2007 - 2009
St. Rose Dominican Hospitals 2005 - 2007
The Valley Health System 1998 - 2005
Skills
Public Relations, Event Planning, Strategic Planning, Hospitals, Advertising, Social Media, Marketing Communications, Marketing Strategy, Media Relations, Press Releases, Marketing, Brand Management, Website content and..., Email Marketing, Direct Mail, Internal corporate..., Collateral production, SEO, Graphic Design, Contract Negotiation, Business Development, Customer Loyalty..., Physicians, Demographics, Focus Groups, Government Advocacy, Newsletters, Copywriting, Copy Editing, Journalism, Newspapers, Corporate Communications, Budgets, Direct Marketing
Education
University of Scranton
English, Journalism
Mortgage Masters, LLC 2015 - Present
North American Realty of Nevada 2015 - Present
Credit One Bank 2013 - 2015
North Vista Hospital 2009 - 2013
Excalibur Hotel & Casino 2007 - 2009
St. Rose Dominican Hospitals 2005 - 2007
The Valley Health System 1998 - 2005
Skills
Public Relations, Event Planning, Strategic Planning, Hospitals, Advertising, Social Media, Marketing Communications, Marketing Strategy, Media Relations, Press Releases, Marketing, Brand Management, Website content and..., Email Marketing, Direct Mail, Internal corporate..., Collateral production, SEO, Graphic Design, Contract Negotiation, Business Development, Customer Loyalty..., Physicians, Demographics, Focus Groups, Government Advocacy, Newsletters, Copywriting, Copy Editing, Journalism, Newspapers, Corporate Communications, Budgets, Direct Marketing
Education
University of Scranton
English, Journalism
Tom Warburton's Credit One Bank Experience August 2008 - July 2014
Job Financial Services Executive
Industry Financial Services
Experience
CircleBack Lending September 2015 - Present
Next-Steps Agency July 2014 - August 2015
Credit One Bank August 2008 - July 2014
Fremont General August 2005 - July 2008
Providian Financial September 2002 - May 2005
Fleet Boston - Fleet Credit Card Services March 2001 - September 2002
First USA - Bank One February 1996 - February 2001
Franklin Templeton Investments 1994 - 1995
Citibank Visa and MasterCard 1983 - 1994
Skills
Forecasting, Process Improvement, Change Management, Team Building, Capacity Planning, Management, Root Cause Analysis, Vendor Management, Vendor Relationships, Strategy, Credit, Recruiting, Call Centers, Executive Management, Budgets, Leadership Development, Customer Satisfaction, Outsourcing, Business Strategy, Coaching, Credit Cards, Mergers & Acquisitions
Education
University of San Francisco 1992 — 1994
BS, Organizational Behavior Management, with Institutional Honors
CircleBack Lending September 2015 - Present
Next-Steps Agency July 2014 - August 2015
Credit One Bank August 2008 - July 2014
Fremont General August 2005 - July 2008
Providian Financial September 2002 - May 2005
Fleet Boston - Fleet Credit Card Services March 2001 - September 2002
First USA - Bank One February 1996 - February 2001
Franklin Templeton Investments 1994 - 1995
Citibank Visa and MasterCard 1983 - 1994
Skills
Forecasting, Process Improvement, Change Management, Team Building, Capacity Planning, Management, Root Cause Analysis, Vendor Management, Vendor Relationships, Strategy, Credit, Recruiting, Call Centers, Executive Management, Budgets, Leadership Development, Customer Satisfaction, Outsourcing, Business Strategy, Coaching, Credit Cards, Mergers & Acquisitions
Education
University of San Francisco 1992 — 1994
BS, Organizational Behavior Management, with Institutional Honors
Vera Yanez-Tourigny's Credit One Bank Experience May 1997 - Present
Job Assistant Vice President, Human Resources at Credit One Bank
Industry Banking
Experience
Credit One Bank May 1997 - Present
Skills
Human Resources, Employee Relations, Employee Engagement, Performance Management, Recruiting, Vendor Management, Organizational..., Banking, Change Management, Training, Legal Compliance, Leadership, Onboarding, Employee Training, Team Building, Customer Service, Management, Deferred Compensation, HRIS, HR Policies, Coaching
Education
University of Phoenix-Las Vegas Campus
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Credit One Bank May 1997 - Present
Skills
Human Resources, Employee Relations, Employee Engagement, Performance Management, Recruiting, Vendor Management, Organizational..., Banking, Change Management, Training, Legal Compliance, Leadership, Onboarding, Employee Training, Team Building, Customer Service, Management, Deferred Compensation, HRIS, HR Policies, Coaching
Education
University of Phoenix-Las Vegas Campus
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Keith Phillip's Credit One Bank Experience 2006 - 2008
Job Business Office Manager at Amedisys Home Health & Hospice
Industry Hospital & Health Care
Experience
Amedisys Home Health & Hospice May 2013 - Present
Credit One Bank 2006 - 2008
Credit One Bank 2006 - 2008
Skills
Healthcare Management, Healthcare, Medicare, Managed Care, Medicaid, HIPAA, Revenue Cycle, Home Care, Physician Relations, Medical Billing
Education
University of Phoenix 2007 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Amedisys Home Health & Hospice May 2013 - Present
Credit One Bank 2006 - 2008
Credit One Bank 2006 - 2008
Skills
Healthcare Management, Healthcare, Medicare, Managed Care, Medicaid, HIPAA, Revenue Cycle, Home Care, Physician Relations, Medical Billing
Education
University of Phoenix 2007 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Desmond Reid's Credit One Bank Experience April 2014 - Present
Job Collection Specialist at Credit One Bank
Industry Banking
Experience
Credit One Bank April 2014 - Present
Cox Communications August 2009 - April 2014
Skills
Accounting, Accounts Payable, Accounts Receivable
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Accounting
Credit One Bank April 2014 - Present
Cox Communications August 2009 - April 2014
Skills
Accounting, Accounts Payable, Accounts Receivable
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Accounting
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