Total System Services
Industry: Credit card service company
DescriptionTotal System Services is a United States credit card processor, merchant acquirer and bank credit card issuer. TSYS provides payment processing, merchant, and related payment services to financial and nonfinancial institutions in the United States, Europe, Canada, Mexico, and internationally. Headquarters: Columbus, GA Number of employees: 11,800 (2017) CEO: M. Troy Woods (Jul 31, 2014–) Subsidiaries: Cayan, Netspend Corporation, iMobile3, LLC,
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Total System Services Employees
Legacy Estates Apartments January 2011 - Present
MLZ Consulting, Inc. September 2010 - Present
ERA Elite Ventures Realty March 2007 - December 2010
Columbus Civic Center 1999 - 2005
Columbus Police Department July 2001 - March 2004
Columbus Reginal Hospital August 1999 - September 2000
Total System Services 1997 - 1999
Skills
Customer Service, Event Planning, Social Media Marketing, Selling, Team Building, Negotiation, Process Scheduler, Real Estate, Social Media, New Business Development, Contract Negotiation, Advertising, Marketing Strategy, Public Speaking, Public Relations, Budgets, Strategic Planning, Marketing, Microsoft Office, Sales, Sales Management, Coaching, PowerPoint, Online Marketing, Social Networking, Leadership, Online Advertising, Retail, Account Management, Microsoft Word, Business Development, Microsoft Excel, Nonprofits, Event Management, Training, Management, Small Business, Fundraising, Marketing Communications, Customer Satisfaction, Lead Generation, Recruiting, Email Marketing, Entrepreneurship, Business Planning, Market Research
Education
Strayer University (DC) 2011 — 2016
Bachelor's degree, Business Adminstration
Columbus State University 1996 — 1998
Political Science
Carver High School 1992 — 1996
Aon Hewitt February 2011 - Present
Fidelity National Information Services November 2006 - September 2010
Total System Services June 1999 - September 2010
Skills
COBOL, SAS, DB2, TSO, JCL, Databases, CICS, VSAM, SQL, Mainframe, SDLC, Requirements Analysis, Requirements Gathering, Microsoft Office
Education
Valencia College 2000 — 2004
Associate of Science (A.S.), Computer Programming, Specific Applications, 3.01
Columbus State University 1999 — 1999
Technical Certificate, Computer Programming/Programmer, General, 3.75
Delta Community Credit Union June 2014 - Present
WorldPay August 2013 - June 2014
WorldPay August 2011 - August 2013
WorldPay November 2010 - August 2011
RBS WorldPay, Inc. November 2008 - August 2011
Knology August 2007 - November 2008
Total System Services January 2005 - August 2007
ITC^Deltacom 2000 - 2005
DeltaCom 2000 - 2004
Auburn March 1999 - January 2000
Skills
Vendor Management, Business Intelligence, Telecommunications, Project Management, Software Documentation, Microsoft SQL Server, Databases, Project Planning, Management, Disaster Recovery, Business Process, Business Analysis, Contract Negotiation, Process Improvement, Visio, Business Requirements, Quality Assurance, Requirements Gathering, SharePoint, Analysis, CRM, Enterprise Software, Integration, Leadership, Requirements Analysis, SDLC, Training, Testing, Analytics, Product Management, Business Process..., Information Technology, Networking, Team Leadership, SQL, Data Analysis, IT Management, Enterprise Architecture, Data Warehousing, Data Modeling, Banking, Customer Service, Strategic Planning, Team Building, Agile Methodologies, System Deployment, Software Project...
Education
Ashford University 2010 — 2011
M.B.A., Global Management
Auburn University 1995 — 1999
B.A., Criminal Justice/Police Science
Cairo American College 1988 — 1995
Currently Available for Work September 2009 - Present
Brighton Center for Recovery 2011 - 2013
Brighton Center for Recovery 2011 - 2013
THE AUTO CLUB GROUP (ACG) January 2001 - January 2009
The Auto Club Group January 2001 - January 2009
Lander International January 2001 - October 2001
TOTAL SYSTEM SERVICES January 1999 - January 2001
TOTAL SYSTEM SERVICES January 1999 - January 2001
Lander International February 2000 - October 2000
Lander International January 2000 - October 2000
Skills
Auditing, Insurance, CISA, Internal Audit, Internal Controls, IT Audit, Project Management, Management, Information Technology, Policy, Business Process..., Risk Management, Enterprise Risk..., Sarbanes-Oxley Act, Risk Assessment
Education
Grand Valley State University 1969 — 1971
BS, Economics; business, economics, computer programming and psychology
Grand Valley State University 1969 — 1971
BS, Economics; business, economics, computer programming and psychology
Catholic Central 1958 — 1962
College Prep
Academy Sports + Outdoors December 2014 - Present
Stefanini November 2013 - October 2014
Macy's March 2011 - November 2013
Noblis September 2010 - March 2011
Comtech, LLC February 2009 - September 2010
Caraustar, Inc. January 2000 - January 2009
Total System Services 1993 - 2000
Skills
Active Directory, Antivirus, Blackberry Enterprise..., Business Analysis, Cluster, Data Center, Databases, Disaster Recovery, Firewalls, Hardware, IBM iSeries, IT Management, Integration, Laptops, Leadership, Lotus, Lotus Domino, Lotus Notes, Management, Messaging, Microsoft Exchange, Microsoft Office, Microsoft SQL Server, Process Improvement, Program Management, Project Management
Education
Troy University 1993 — 1997
Bachelors, Resource Management
Miami Killian 1984 — 1986
Miami Dade College
Georgia PKU Connect August 2009 - Present
Marie Farms September 2010 - October 2012
Playground Committee September 2008 - June 2009
Barrington Farms January 2004 - January 2006
Synovus Financial Corp March 2002 - May 2004
Synovus Financial Corp. January 1996 - January 2002
Total System Services January 1990 - January 1996
Columbus Bank and Trust Company January 1989 - January 1990
Skills
Certified Associate in..., HRIS, Program Management, Leadership, Human Resources, Employee Benefits, Strategic Planning, Change Management, CAPM, Management, Project Management, PeopleSoft, Integration, Process Improvement
Education
Columbus State University
BBA
Peacock Engineering Company June 2014 - November 2014
Bemis Company, Inc. July 2008 - December 2010
Alcan 2008 - 2010
Johnson Controls 2006 - 2007
Johnson Controls 2004 - 2007
Johnson Controls 2002 - 2004
Johnson Controls 2001 - 2002
KRONE Communications 2000 - 2001
Total System Services 1998 - 2000
Total System Services 1998 - 2000
Skills
Value Stream Mapping, Six Sigma, Lean Manufacturing, Continuous Improvement, Kaizen, 5S, SPC, Manufacturing, Black Belt, Industrial Engineering, Process Engineering, TPM, Design of Experiments, Automotive, Poka Yoke, DMAIC, Iso 9000, Root Cause Analysis, Engineering Management, Product Development, FMEA, ISO 9000, Process Improvement
Education
Tecnológico de Monterrey 1993 — 1997
Industrial and Systems Engineering, Statistics, Quality, Information Systems, Industrial Engineering, Six Sigma, ISO9000, Planning
Macy's February 2014 - Present
ZeroChaos January 2010 - January 2014
Manpower Inc. October 2009 - December 2009
IBM Global Services May 2005 - May 2009
IBM March 1998 - May 2009
IBM Global Services October 2002 - May 2005
IBM Global Services March 1998 - October 2002
Total System Services December 1995 - March 1998
Easley, McCaleb and Associates April 1993 - December 1995
IBM Thailand Co, Ltd August 1991 - January 1993
Skills
Java, Software Project..., Software Quality..., Testing, Mainframe, SDLC, Requirements Analysis, Systems Analysis, User Acceptance Testing, Business Analysis, Integration, Software Development, Test Management, Quality Center, Manual Testing, XML, DB2, Project Planning, Databases, MVS, Quality Assurance, JCL, Test Planning, Project Management, Regression Testing, Process Improvement, PL/SQL, Unix, Easytrieve, Test Cases, Endeavor, MS Project, Agile Methodologies, CICS, IMS DB/DC, COBOL, Fileaid, Leadership, Waterfall, SQL, Integration Testing, Data Warehousing, VSAM, System Testing, Test Strategy, Requirements Gathering
Education
Clark Atlanta University 1987 — 1988
MS, Computer Science, GPA 4.0
Kasetsart University 1979 — 1984
BS, Accounting
Franklin Street Fine Woodwork January 2006 - Present
ShareThis 2001 - 2002
Renaissance Bankcard Services January 1997 - January 2001
Oregon College of Art & Craft 2001 - 2001
Total System Services January 1990 - January 1997
Skills
Art, Furniture, Wood, Woodworking, Photoshop, Custom Furniture, Space-planning, Web Design, Product Design, InDesign, Fine Art, Graphic Design, Industrial Design, Concept Development, Social Media, Photography, Sketching, Drawing, Space planning
Education
University of South Florida 2006 — 2008
MS, Instructional Technology
Oregon College of Arts and Crafts 1998 — 2002
Open Program, Furniture Design, Wood, Inlay, Sculpture, Decorative Arts
University of Brighton 1985 — 1989
BA (Hons), Linguistics
Muscogee County School District November 2011 - Present
Patient Visitation Group May 2011 - Present
Rose Hill Congregation September 2008 - Present
TSYS February 2005 - April 2011
Total System Services April 1995 - January 2005
Skills
TSO/ACF2, Cisco Wireless..., Problem Solving, PC Helpdesk Support, Requirements Analysis, Compliance, Customer Relations, Documentation, Testing, A+ Certication Knowledge, IT Project Management, HRIS, Business Management, System Administration, MVS, JES, JHS, CICS, UNIX, Six Sigma, Lean Manufacturing, Videography, Photography, Xerox Igen3 Color..., Troubleshooting, Class B CDL, Logistics Management, Project Management, Unix, Management, Disaster Recovery, Networking, Leadership, Information Technology, Databases, Software Documentation, Customer Service
Education
Cental Georgia Technical College
Transportation/Education Management
Columbus State University
Business Administration
Massachusetts Institute of Technology
Computer Science
Xerox Corporation Rochester, Ny
Igen3 Certified Color Production Printing, Digital Color Printing
New York Institute of Photography 1987 — 1989
Photography
Dragon Con January 2011 - Present
Nutraceutical Corporation June 2014 - Present
Nutraceutical Corporation January 2014 - June 2014
Peachtree Natural Foods June 2008 - January 2014
The Scrapbook Shoppe January 2010 - May 2011
United Monitoring February 2006 - May 2008
Books A Million March 2004 - February 2006
Total System Services January 1996 - February 2004
Columbus Wardogs 1996 - 2001
Total System Services May 1994 - December 1995
Skills
Customer Service, Merchandising, Programming, Layout, Microsoft Office, Instructional Design, Blogging, Website Management, Inventory Management, Public Relations, Email Marketing, Webmaster Services, Training, Leadership, Retail, Social Media, Marketing, Teamwork, Photography, Facebook, Time Management, Social Media Marketing, Public Speaking, PowerPoint, Management, Social Networking, Data Entry, Editing
Education
Dale Carnige 2007 — 2007
Diploma, Managment
Columbus State University 1996 — 1996
BS, Applied Computer Science
Charleston Southern University 1984 — 1990
BS, Social Science
Drake Realty January 2008 - Present
SheffInnovations September 2011 - Present
TekSystems/Compass Bank June 2008 - August 2008
Metro Brokers/GMAC 2004 - 2008
Total System Services January 1995 - January 2003
Total System Services 1995 - 2002
CNN 1993 - 1995
H. J. Russell 1990 - 1993
Skills
Real Estate, REO, Short Sales, Property, Foreclosures, Single Family Homes, Residential Homes, Sellers, Home Staging, Buyers, Condos, HUD, Luxury, Listings, e-PRO, Analysis, Referrals, Investors, Real Estate Transactions, Requirements Analysis, New Home Sales, First Time Home Buyers, Relocation, Investment Properties, Management, ABR, Rentals, Real Property, Resellers, Seniors, SFR, Move Up Buyers, New Homes, Seller Representation
Education
Grand Canyon University 2008 — 2011
M.Ed., Elementary Education
Morris Brown College 1990 — 1993
BA in English, English Literature
University of West Georgia 1988 — 1990
Meadowcreek High School 1986 — 1988
College Prep
Georgia Aquarium April 2010 - Present
International Business Machines April 1998 - Present
Wholesale Aquatic Supplies June 2007 - December 2010
Total System Services April 1998 - August 1998
Skills
Project Management, Business Analysis, Microsoft Office, Visual Basic, Network Administration, Portfolio Management, Program Management, MS Project, PMP, PMO, Business Transformation, Project Portfolio..., Executive Management, Management, Access, Team Building, Cross-functional Team..., Professional Services
Education
Auburn University 1993 — 1998
BS, Management Information Systems
Auburn University, College of Business 1993 — 1998
BS, Management Information Systems and Services
Aflac June 2007 - Present
Total System Services July 2004 - June 2007
WellPoint February 2001 - July 2004
Blue Cross Blue Shield of Georgia 1996 - 2001
Skills
Business Continuity..., Business Continuity, Crisis Management, Disaster Recovery, Risk Assessment, Governance, Security, Emergency Management, Risk Management, Incident Management, Enterprise Risk..., Contingency Planning, Information Security..., Information Security, IT Audit, HIPAA, Vendor Management, Program Management, PCI DSS, Information Technology, Financial Risk, Process Improvement, Risk Analysis, Business Resilience, Business Analysis, Data Center, SDLC, Business Impact Analysis, Homeland Security, Physical Security, Business Process..., Exercises, Operational Risk..., Business Process, Vulnerability Assessment, Security Management, Emergency Services, Disaster Response, Policy, CISSP, Emergency Planning, CISA, IT Management, Preparedness, Training
Education
Central Michigan University 1978 — 1980
MA, Management
North Georgia College and State University 1965 — 1969
Bachelor's degree, Political Science and Government
LendingTree May 2012 - Present
LendingTree October 2010 - June 2012
TradeKing January 2010 - October 2010
RealEstate.com June 2007 - January 2010
RealEstate.com August 2006 - May 2007
LendingTree, LLC April 2004 - August 2006
Bank of America February 2003 - March 2004
Bank of America April 2001 - January 2003
Total System Services November 1995 - January 2001
Skills
Lead Generation, SEO, SEM, Online Marketing, Online Advertising, Direct Marketing, Marketing, Marketing Strategy, Product Marketing, Product Management, PPC, Strategic Partnerships, Online Lead Generation, Leadership, Affiliate Marketing, Web Analytics, Strategic Planning, Business Strategy, Analytics, Business Development, Account Management, Salesforce.com, Operations Management, New Business Development, Customer Acquisition, Brand Development, P&L Management, E-commerce, Digital Marketing, Email Marketing, CRM, Start-ups, Entrepreneurship, Google Analytics, Usability Testing, Web Marketing, B2B, Strategy, Competitive Analysis, Mobile Marketing, Digital Strategy, Integrated Marketing, Social Media Marketing, Interactive Marketing, UI testing, Management, Automotive, Multi-channel Marketing, Sales, Advertising
Education
Columbus State University 1998 — 1999
B.S.
Columbus State University 1990 — 1995
B.S.
Mercury Payment Systems March 2009 - Present
Deva Technology Consultants October 2007 - September 2010
Eagle Technology Consultants & Optimus Solutions September 2005 - October 2007
Eagle Technology Consultants March 2005 - September 2007
Eagle Technology Consultants October 1999 - September 2005
Total System Services July 1994 - October 1999
Skills
.Net, Agile Project Management, Scrum, JavaScript, C#, SQL Server, HTML, VB.NET, Web Services, Software Development..., Agile, Java, CSS, OOP, Design Patterns, SharePoint, LotusScript, Lotus Notes, Salesforce.com, Microsoft Technologies, XML, ASP.NET, AJAX, ASP, SQL, Visual Studio, Visual Basic, jQuery, LINQ, MVC, SSRS, Web Development, Software Development, Software Project..., TFS, Requirements Analysis, Enterprise Architecture, ASP.NET MVC, Software Engineering, Software Design, Microsoft SQL Server, .NET, Agile Methodologies, Test Driven Development, Certified Scrum Master..., Integration, Cloud Computing, Business Intelligence, SOA, Mobile Applications
Education
University of Teesside 1992 — 1996
First Class (hons), Software Engineering
West Cheshire College 1988 — 1992
BTEC National Diploma, Computer Engineering, Distinguished
Queens Park High School 1983 — 1988
High School, GCSE
TSYS, Inc. March 2003 - Present
TSYS Europe 1999 - Present
Total System Services 1999 - Present
Education
Troy University 2001 — 2003
M.B.A.
Chemonics International April 2006 - Present
Peace Corps February 2003 - April 2005
Ellis & Everard June 2000 - September 2001
Total System Services January 1998 - June 2000
Education
Auburn University 1993 — 1998
BSBA, Management Information Systems
Auburn University, College of Business 1993 — 1998
TSYS November 2008 - Present
Total System Services 1995 - Present
TSYS January 1995 - August 2007
Patron of the Arts - The Steeplechase at Callaway Gardens January 1985 - November 2004
1996 Olympics - Women's Fastpitch Softball January 1995 - September 1996
Flournoy Construction and Development Company 1978 - 1983
Skills
Debit Cards, Payment Systems, Financial Services, Strategic Partnerships, Banking, Relationship Management, Strategic Planning, Acquiring, Product Management, Vendor Management, Payments, Media Relations, Corporate Communications, Business Development, Outsourcing, E-commerce, Credit Cards, E-payments, Credit, Integration, Product Marketing, Marketing, Management
Education
Georgia State University 1980 — 1983
MS, Psychology
Wesleyan College 1971 — 1975
BA, Psychology
US CONNECT April 2015 - Present
TSYS February 2014 - Present
Total System Services May 2011 - Present
Verizon 2009 - Present
Alltel April 2005 - Present
Verizon/Alltel Wireless April 2005 - Present
Enterprise Communications (Sprint Affiliate) September 2004 - April 2005
AT&T/Lucent Technologies-Bell Labs September 1999 - September 2004
AT&T/Lucent Technologies March 1994 - September 1999
Skills
CDMA, Wireless Networking, Troubleshooting, Switches, Optical Fiber, EVDO, Wireless, LTE, WAN, Computer Network..., Cellular Communications, Integration, VoIP, Testing, Unix, Transmission, Telecommunications, Networking, Network Design, Network Engineering, T1, 3G, Fiber Optics, Telephony, SS7, Mobile Devices, Cisco Technologies, Microwave, Cisco Routers, DS3, M2M, ATM networks, Provisioning, Frame Relay, 5ESS, LAN-WAN, TCP/IP, Ethernet, IP, GSM, DWDM, Software Installation, MPLS, Routers, UMTS
Education
Art Institute of Pittsburgh 2007 — 2008
Digital Design
Harris County High School 1989 — 1992
Norfolk Southern Corporation December 2008 - Present
Home Depot Inc. May 2007 - October 2008
Trustmark Insurance Company August 2001 - December 2005
Total System Services 1996 - 2000
Columbus State University June 1992 - June 1994
Skills
SDLC, Testing, MS Project, Visio, Quality Assurance, User Acceptance Testing, Test Planning, Software Documentation, Business Process..., Requirements Analysis, Quality Center, Process Improvement, Business Analysis, Program Management, SQL
Education
Fort Valley State University 1986 — 1991
B.S., Computer Science
Keller Graduate School of Management of DeVry University
Total System Services September 2000 - February 2002
AT&T 1999 - 2000
Education
Morehouse College 1968 — 1972
Best Buy April 2014 - Present
State of North Dakota May 2013 - April 2014
Florida International University January 2012 - May 2013
IBM June 2010 - December 2011
Total System Services December 2005 - February 2010
Skills
IT Leadership, IT Business Analysis, IT Quality, IT Process Improvement, IT Methodology, IT Consulting, IT Security, Training, IT Business Continuity..., Course Development, Instructional Leadership, IT Planning, Instructional Planning, IT Project Management, IT Management, IT Vendor Management, IT Outsourcing, IT Procurement, IT Issue Mangement, IT Change Management, IT Audit Response..., Process Improvement, PMO, Governance, Project Implementation, Program Management, Information Security..., Project Planning, Integration, IT Service Management, Change Management, IT Governance, Process Engineering, Business Intelligence, Risk Mitigation, Management Consulting, Risk Management, Disaster Recovery, Business Continuity, Team Management, Solution Design, Compliance Management, Strategy Development, Enterprise Architecture, Data Center, Network Security, SharePoint, Cloud Computing, Data Warehousing, Team Building
Education
University of California, Los Angeles 1994 — 1995
Certificate, Instructor Development
Electronic Data Systems 1985 — 1987
Certificate, Systems Engineering
Cornell University 1980 — 1984
Bachelor of Arts (BA), Mathematics
JPMorganChase May 2006 - April 2012
TSYS 2003 - 2006
Total System Services 2003 - 2006
CALIFORNIA FEDERAL BANK (formerly First Nationwide Bank) 1990 - 2003
CalFed Bank 1990 - 2003
Bank of America July 1988 - June 1990
Skills
ISPF, REXX, IBM Mainframe, IMS DB/DC, COBOL, Systems Programming, AIX, z/OS, IBM Utilities, MVS, TSO, JCL, VSAM, Mainframe, CICS, CLIST, OS/390, Fileaid, Databases
Education
Chabot College 1964 — 1966
none, Business Math and Data Processing
FedEx February 2010 - Present
FedEx Services July 1999 - Present
Total System Services September 1996 - June 1999
Education
University of Florida 1994 — 1996
MA, Latin American Studies
Sewanee-The University of the South 1988 — 1992
BA, Political Science
Virginia Workers' Compensation Commission April 2009 - Present
Virginia Workers' Compensation Commission September 2007 - April 2009
Total System Services March 2005 - September 2007
Signature PC January 1996 - January 2007
Tier Technologies 1997 - 2005
Advanced Computer Distributors January 1995 - September 1995
Liuski International January 1994 - January 1995
Skills
Network Security, SDLC, PMP, JBoss Application Server, Requirements Analysis, Security, Web Services, Java Enterprise Edition, Spring, Microsoft SQL Server, Software Development, Visio, Databases, Business Analysis, Virtualization, SQL, Data Center, Networking, Cisco Technologies, VPN, Firewalls
Education
Global Knowledge
American InterContinental University 2003 — 2004
Masters, Information Technology
Wave Technologies
MCSE 2003
American InterContinental University 2002 — 2003
Bachelors, Information Technology
Wave Technologies
MCSE Windows 2000
Executrain
MCSE Windows NT4
TSYS IT Auditor/Analyst.ConsultantTSYSIT Auditor/Analyst/consultantTSYSJuly 2003 - Present
Total System Services February 1992 - Present
R C Cola Company March 1982 - January 1992
RC Cola Co March 1981 - January 1992
Skills
SDLC, COBIT, Risk Management, PCI DSS, Requirements Gathering, Requirements Analysis, Governance, GLBA, Visio, Business Process..., Payments, Mainframe, Banking, Business Process, Oracle, Financial Services, CISA, Vendor Management, Auditing, Business Requirements, Internal Audit
Education
Troy State University 1981 — 1983
Bachelor of Science, Accounting
Chattahoochee Valley Community College 1978 — 1980
Associates of Arts, Computer science
IBM January 2012 - Present
T-Mobile January 2011 - January 2012
Intuit January 2010 - January 2011
Total System Services April 2007 - January 2010
Liaison Technology, LLC May 2005 - March 2007
Education
University of Manitoba 2002 — 2005
Master, Computer Science
Hunan University 1992 — 1996
bachelor, Computer Science
Metropolitan Atlanta Rapid Transit Authority February 2012 - Present
Total System Services 1993 - 1998
Education
Clark Atlanta University 1978 — 1981
Master of Business Administration (M.B.A.), Finance and Information Technology, Cum Laude
Grambling State University 1967 — 1971
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, Cum Laude