DialAmerica Marketing
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Headquarters: Mahwah, New Jersey, United States CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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DialAmerica Marketing Employees
DialAmerica Marketing December 2011 - Present
Contemporary Services Corporation August 2010 - Present
DialAmerica Marketing November 2010 - December 2011
DialAmerica Marketing September 2009 - November 2010
British Knights, Inc June 2007 - May 2009
Electronic Architects Inc June 2005 - August 2007
USI Systems May 2004 - April 2005
Skills
Training, Project Management, Call Center, Customer Service, Customer Satisfaction, Customer Retention, Account Management, Telemarketing, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Resource Management, SAP, Outlook, Call Centers, Marketing, Time Management, Human Resources, Social Media Marketing, Leadership, Recruiting, Cold Calling, Operations Management, SEO, Budgets, Social Networking, Management, Coaching, Team Leadership, Team Building, Salesforce.com, Leadership Development, Networking, CRM, Process Scheduler, Employee Relations, Event Planning, Strategic Planning, Sales Operations, Retail, PowerPoint, Sales Management, Administration, Facebook, Customer Experience, Advertising, Inventory Management, Security, Teamwork
Education
Gainesville College 2000 — 2002
Two Years, General Studies
Gainesville State College
University of Phoenix December 2006 - Present
DialAmerica Marketing 2001 - 2006
Phillips 66 May 2002 - October 2002
Skills
Recruiting, Customer Service, Hiring Employees, Talent Management, Management, Management Development, Employee Training, Gap Analysis, Bilingual-English/Spanis..., Accurate Record Keeping, OSHA Record Keeping, Background Checks, Interviewing Skills, Virtual Teams, Project Planning, Confidentiality, Change Integration, Team Building, Team Management, Leadership Development, Staff Development, Conflict Resolution, Student Financial Aid, Admissions, Student Recruiting, Career Development, Coaching, Interviews, Distance Learning, Resume Writing, Career Counseling
Education
University of Phoenix 2012 — 2015
Doctor of Philosophy (PhD), Industrial/organizational psychology
University of Phoenix 2009 — 2012
Master's degree, Industrial/Organizational Psychology
GiveRight, Inc. March 2012 - Present
Nathan Adelson Hospice September 2011 - March 2012
Communities in Schools of Nevada May 2011 - September 2011
DCM December 2008 - February 2011
IDC, Ltd. February 2005 - February 2008
DialAmerica Marketing July 1999 - February 2005
Sacred Heart University July 1998 - July 1999
The University of Tulsa July 1995 - July 1998
Education
University of Phoenix 2005 — 2010
MBA, Strategic Leadership
University of Tulsa 1988 — 1994
BSBA, Marketing
Watts Architecture and Engineering August 2012 - Present
DialAmerica Marketing May 2012 - August 2012
University of Rochester Fitness Center September 2011 - April 2012
Abercrombie & Fitch January 2009 - January 2011
Skills
Matlab, Site Inspections, Data Analysis, Asbestos, Remediation, Strategic Planning, Water Sampling, Physics, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Project Management, Customer Service, Photoshop, Research, Mathematica, Statistics, Solidworks, Minitab, Medical Devices, Public Speaking, Finite Element Analysis, Technical Writing, Teamwork, Engineering, Phase II Environmental..., Surveying, Analysis, Soil, Environmental Impact..., Labview, Environmental Awareness
Education
University of Rochester 2008 — 2012
Bachelor of Arts, Engineering Science
The Clorox Company March 2015 - Present
The Clorox Company October 2013 - March 2015
RuffaloCODY August 2010 - October 2013
DialAmerica Marketing February 2008 - August 2008
RuffaloCODY February 2006 - February 2008
RuffaloCODY February 2004 - February 2006
Skills
Fundraising, Non-profits, Statistics, Excel, Microsoft Office, Word, Coaching, Microsoft Excel, Microsoft Word, Analysis, Nonprofits, Training, Leadership, Marketing, Customer Service, Sales, Management, Recruiting, Forecasting, Data Analysis, Human Resources, Higher Education, PowerPoint
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2008 — 2010
MBA, Finance
University of Rochester 2003 — 2007
BA, Economics, Statistics
Waypoint Technology Group 2012 - Present
Seriously Brown Consulting, LLC 2004 - Present
Taysha Florist, LLC 2009 - 2014
DialAmerica Marketing 2008 - 2008
Northwestern Mutual Financial Network December 2007 - 2008
Toysrus.com April 2000 - August 2005
R.D. Mortman, LLC March 1999 - July 2001
Skills
Market Research, Merchandising, Strategy, Public Relations, Management, Advertising, Marketing, Brand Management, Retail, Sales, Social Media, Forecasting, Start-ups, E-commerce, Web Design, Sales Operations, Customer Satisfaction, Business Planning, Program Management, New Business Development, Analysis, Small Business, Trade Shows, Marketing Strategy, Online Marketing, Email Marketing, Digital Marketing, Social Networking, Social Media Marketing
Education
University of Phoenix
BA
Pollen, Inc. C2FO July 2014 - Present
Sprint May 2006 - July 2014
Sprint March 2005 - May 2006
Embarq 2006 - 2006
ITI Marketing Services, Inc. 1992 - 1997
ITI Marketing 1989 - 1997
DialAmerica Marketing December 1987 - July 1989
Skills
Telecommunications, Call Center, Management, Vendor Management, Account Management, Customer Experience, Strategy, Call Centers, Competitive Analysis, Customer Retention, Program Management, Lead Generation, Strategic Planning, Wireless, Sales Management, Training, Process Improvement, CRM, Business Development, Cross-functional Team..., Multi-channel Marketing, Salesforce.com, Product Management, Solution Selling, Sales Operations, B2B, Mobile Devices, Strategic Partnerships, Direct Sales, Product Marketing, Sales Process, SaaS, Channel Partners, Managed Services, P&L Management, Unified Communications, Outsourcing, Customer Satisfaction, Go-to-market Strategy, Customer Acquisition, Selling, New Business Development, Telemarketing, Sales
Education
University of Nebraska at Omaha 1981 — 1988
Papillion High
The Home Depot July 2006 - Present
TruGreen Chem Lawn October 2005 - March 2006
Publix January 2005 - June 2005
DialAmerica Marketing February 2002 - June 2003
MBNA March 1999 - March 2002
Education
University of South Florida 2005 — 2008
Valencia College 2003 — 2005
A.A Degree, Business Administration
Teach For America May 2015 - Present
DialAmerica August 2014 - May 2015
DialAmerica Marketing June 2009 - August 2014
TLCCS, Inc. September 2002 - December 2008
Skills
Customer Retention, Telemarketing, Employee Management, Call Centers, Call Center, Customer Satisfaction, Inbound Marketing, Customer Service, Training, Lead Generation, Team Building, Customer Experience
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Wor-Wic Community College 1995 — 1996
Associate's Degree, General Studies
University of Phoenix
Master’s Degree, Secondary Education and Teaching
DialAmerica Marketing Client Services ExecutiveResolution, Inc.January 2006 - 2009
Norwalk Hour 2004 - 2005
Education
Boston University
M.S., Communications
University of Oxford
Archaeology
Wellesley College
B.A., Anthropology / French
Applebee's 2008 - Present
DialAmerica Marketing January 2007 - August 2008
Education
Stratford HS
HS Diploma
University of South Carolina-Columbia
EXIT Realty Front and Center February 2014 - Present
Synergy Solutions January 2000 - November 2013
TeleSpectrum Worldwide April 1999 - December 1999
ProMark One April 1996 - December 1999
DialAmerica Marketing October 1990 - April 1996
Skills
Quality Assurance, Call Centers, Vendor Management, Customer Service, Customer Experience, Process Improvement, Telecommunications, Customer Satisfaction, Training, Team Building, Troubleshooting, Recruiting, BPO, Performance Management, Project Management, Team Leadership, Microsoft Excel, Program Management, Leadership, Management, Operations Management, Six Sigma, Change Management
Education
University of Pittsburgh