DialAmerica Marketing
Industry: Company
DescriptionDialAmerica is a telemarketing company. It originated with the establishment of the first-ever call center by the Life Circulation Company in 1957. In 1963, the company developed a sales campaign to support local sports teams and not-for-profit organizations. Headquarters: Mahwah, New Jersey, United States CEO: Arthur W. Conway (1991–) Number of employees: 5,000 Founded: 1957 Type of business: Privately held company
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DialAmerica Marketing Employees
Amen Clinics, Inc. January 2012 - Present
- 2010 - Present
WebVisible INC March 2008 - September 2010
Homes.com / Dominion Enterprises March 2005 - December 2007
DialAmerica Marketing July 2001 - May 2004
Skills
QuarkXPress, Flash, Logo Design, Web Design, Offset Printing, Typesetting, Advertising, Brochures, Email Marketing, Graphic Design, Graphics, Layout, Photoshop, Posters, User Interface Design, WordPress, Marketing, Online Advertising, Social Media Marketing
Education
San Diego State University-California State University 2000 — 2004
BA, Graphic Design
MassMutual Financial Group March 2014 - Present
Lee, Nolan & Koroghlian, LLC MassMutual November 2007 - March 2014
DialAmerica Marketing May 2006 - November 2007
Skills
Recruiting, Account Management, Cold Calling, Employee Benefits, College Recruiting, Marketing, Talent Acquisition, Coaching, Financial Services, Applicant Tracking..., Talent Management, Sourcing, Succession Planning, Technical Recruiting, Finance, Staffing Services, Resume Writing, Training, Networking, Hiring, Customer Retention, Employee Relations, Team Building, Temporary Staffing, Salesforce.com, Disability Insurance, Internet Recruiting, Building Relationships, New Business Development, Human Resources, Entrepreneurship, Interviews, Onboarding, Contract Recruitment, Retail, Executive Search, Temporary Placement, Benefits Negotiation, Leadership
Education
Monmouth University
B.S., Marketing
Ramapo High School 1982 — 1985
DialAmerica Marketing May 2011 - Present
Alumni Research, Inc. November 2008 - July 2011
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Multi Tasking, Interpersonal Skill, Office Management, Organizational..., Critical Thinking, Data Entry, Solution Focused, Office Administration, Typing, Goal Oriented, Listener, 10 Key
Education
Rasmussen College-Florida 2012 — 2014
Currently attending, Human Services, General
Penn Foster Career School 2003 — 2006
Diploma, Paralegal
NSWC Crane June 2014 - Present
Hoosier Financial January 2011 - Present
NSWC Crane February 2012 - June 2014
Tri Star Engineering April 2011 - February 2012
Accountemps January 2011 - March 2011
AT&T Mobility March 2008 - May 2010
Finelight February 2005 - April 2007
DialAmerica Marketing November 1999 - February 2005
Skills
Finance, Budgets, Financial Analysis, Financial Modeling, Management, Analysis, Forecasting, Financial Reporting, Accounting, Account Reconciliation, Managerial Finance, Strategic Financial..., Strategy, Training, Accounts Payable, Account Management, Cash Flow, Cash Management, Cash Flow Forecasting, Call Center, Investment Advisory, Investment Strategies, Investments, Return on Investment, Sales Management, Sales, Competitive Analysis, CRM, Market Research, Process Improvement, Corporate Finance, Financial Services, Business Planning, Business Process..., Valuation, Strategic Planning, Data Analysis, Financial Accounting, SAP, Securities, Government Accounting, Federal Government, Leadership, Team Leadership, SAP ERP, Financial Controlling, Cost Accounting, Profit Center Management
Education
University of Indianapolis 2008 — 2010
MBA, Finance
University of Indianapolis - School of Business 2008 — 2010
MBA, Finance
Indiana University Bloomington 1998 — 2003
BS in Public Affairs, Public Management
Midwestern University September 2014 - Present
Mercyhurst University March 2012 - May 2013
Advanced Dental Care June 2012 - August 2012
Titan International, Inc. July 2011 - August 2011
Titan Wheel July 2011 - August 2011
Dial America July 2010 - August 2011
Go Media, Inc June 2011 - July 2011
Mercyhurst College Football Office September 2010 - January 2011
DialAmerica Marketing July 2010 - August 2010
Erie Art Museum December 2008 - February 2009
Skills
Laboratory Techniques, Laboratory Analysis, Laboratory Experience, Cell Biology, Chemistry, Inorganic Chemistry, Graphic Design, Social Media, New Media, Digital Media, Media Production, Marketing Communications, Photo Editing, Journalism, Writing, Photoshop, Adobe Software, Trade Shows, Facebook, Video Editing, Image Editing, Adobe Creative Suite, Final Cut Pro, Public Speaking, PowerPoint, Marketing, Laboratory
Education
Midwestern University 2013 — 2017
Doctor of Dental Medicine (D.M.D.), Dentistry
Mercyhurst University 2009 — 2013
Bachelor of Arts (B.A.), Communication (New Media concentration), Biology
Quincy University 2012 — 2012
Clarins Group May 2012 - Present
BC INTERNATIONAL GROUP, INC. August 2011 - May 2012
Gateway Energy Services Corporation March 2008 - August 2011
DialAmerica Marketing November 2005 - March 2008
Normann Staffing 2004 - 2005
Skills
Talent Acquisition, Recruiting, Sourcing, New Hire Orientations, Onboarding, Employee Relations, HR Policies, Benefits Administration, Employee Benefits, Workers Compensation, FMLA, Temporary Placement, Talent Management, Human Resources, Personnel Management, Applicant Tracking...
Education
James Madison University 2000 — 2004
Bachelor of Science, Sociology
Immaculate Heart Academy 1996 — 2000
Full Sail University November 2013 - Present
Full Sail University July 2010 - Present
DialAmerica Marketing April 2007 - July 2010
Wells Fargo Financial 2005 - 2007
Skills
Coaching, Marketing, Social Media Marketing, Sales, Leadership, Higher Education, Customer Service, Strategy, Budgets, Training, Social Media, Management, Team Leadership, Social Networking, Student Financial Aid, Public Speaking, Event Planning
Education
Saint Leo University 2000 — 2004
Bachelors, International Relations
Saint Leo University 2000 — 2004
Bachelor of Arts (B.A.), International Relations and Affairs
NTN Bearing Corporation September 2011 - Present
PayPal September 2005 - June 2011
Sitel August 2003 - September 2005
DialAmerica Marketing May 2000 - September 2002
Omaha Steaks May 1998 - February 2000
Skills
Customer Service, Management, Customer Satisfaction, Marketing, Negotiation, Outlook, Call Center, Microsoft Excel, Marketing Strategy, Social Media, Microsoft Office, Account Management, Strategic Planning, PowerPoint, Change Management, Sales, Supply Chain, Budgets, Leadership, Sales Management, Team Building, Training, Project Planning, Inventory Management, Human Resources, Team Leadership, Process Improvement, New Business Development, Forecasting, Operations Management, Customer Retention, Sales Operations
Education
Saint Louis University 1998 — 2000
none, Theater
IBM September 2015 - Present
IBM August 2013 - Present
HD Supply Facilities Maintenance December 2012 - April 2013
HD Supply Facilities Maintenance June 2012 - September 2012
Jack in the Box June 2011 - May 2012
Hilton Worldwide/ Davidson Hotel Company June 2011 - February 2012
LA Fitness August 2007 - March 2011
DialAmerica Marketing June 2006 - August 2007
Skills
Social Media, Organizational Behavior, Administrative Support, SPSS, Data Analysis, Microsoft Office, Training & Development, Reception, Travel Planning, Call Center, Organizational..., linkedin recruiter, Facilitation, Qualitative Research, Quantitative Research, Survey Development, Change Management, Spanish, Human Resources, Consulting, Research Design, Data Management, Psychology, Workshop Facilitation, Job Analysis, Questionnaire Design, Applicant Tracking..., Microsoft Excel, Outlook, Project Planning, Visio, PeopleSoft, Onboarding, Administrative..., Employee Training, Exit Surveys, Training, Organizational..., College Recruiting, Personnel Management, Talent Acquisition, Hiring, Sourcing, Time Management, Call Centers, Temporary Placement, Curriculum Design, Interviews, Employer Branding, Payroll
Education
California School of Professional Psychology / Alliant International University 2010 — 2012
Master's Degree, Industrial/ Organizational Psychology
San Diego State University-California State University 2008 — 2010
Bachelor's of Arts, Psychology
American Society of Civil Engineers January 2013 - Present
American Society of Civil Engineers February 2012 - January 2013
American Society of Civil Engineers May 2006 - February 2012
TruGreen LandCare January 2005 - May 2006
DialAmerica Marketing January 1999 - May 2004
Skills
Event Planning, Non-profits, Customer Service, Microsoft Office, Social Media, Event Management, Microsoft Excel, Strategic Planning, PowerPoint, Research, Outlook, Project Management, Microsoft Word, Public Speaking, Marketing Communications, Marketing, Email Marketing, Program Management, Volunteer Management, Nonprofits
Education
Morgan State University 1997 — 2001
B.S., Psychology, Business Management, Music
Xavier University of Louisiana June 1999 - Present
Friends of Lafitte Corridor January 2007 - January 2012
Mid-City Neighborhood Organization January 2007 - December 2007
The Urban Conservancy 2006 - December 2007
DialAmerica Marketing 1990 - 1997
Smiling Dog Video 1992 - 1995
Smiling Dog Video 1992 - 1995
Skills
Video Editing, Web Development, Digital Photography, Pedagogy, Video Production, Web Design, PHP, Videography, CSS, Audio Editing, Photography, XHTML, Video, Meditation, Blogging, Social Networking, New Media, Podcasting, Social Media, Multimedia, Writing, Editing, Public Speaking, Teaching, Event Planning, Graphic Design, Research, Production, HTML, Audio, Community Outreach, Creative Writing, Facebook, Faculty Development, Grant Writing, Copy Editing, Higher Education, Journalism, Nonprofits, WordPress, Prezi, Grants, Proofreading, University Teaching, Social Media Marketing, Adobe Creative Suite, Program Development, Fundraising, Group Discussions, Web Content
Education
Indiana University Bloomington 1997 — 1999
MIME, Telecommunications, New Media
Indiana University Bloomington 1986 — 1990
BGS, General Studies
Greenwood Community High School 1980 — 1985
Diploma, Liberal Arts and Sciences/Liberal Studies
Dale Carnegie Training January 2014 - Present
Omaha Marketing Solutions May 2012 - January 2014
GoLeads February 2011 - April 2012
DialAmerica Marketing September 2010 - March 2011
Grundorf Corp. July 2008 - August 2010
Skills
Social Media Marketing, Online Marketing, B2B, Sales, Marketing, SEO, Advertising, Direct Mail, Leadership, Lead Generation, Marketing Strategy, Business Development, Direct Marketing, Creative Direction, Telemarketing, Email Marketing, Strategy, Training, Cold Calling, Trade Shows
Education
Dale Carnegie Training 2013 — 2014
Sales, Leadership, Public Speaking
University of Iowa 2002 — 2006
English
Kirkwood Community College 2006 — 2006
Business Law
St. Albert High School 1998 — 2002
Diploma, English, Composition, Creative Writing
DialAmerica Marketing February 2008 - Present
Castle Point Mortgage August 2007 - February 2008
MSNBC June 2006 - September 2007
Skills
Account Management, Direct Marketing, Lead Generation, Marketing, Sales, Email Marketing, Marketing Strategy, Customer Service, Telemarketing, Microsoft Office, B2B, Customer Retention, Call Centers, Microsoft Excel, Customer Satisfaction, PowerPoint, Microsoft Word
Education
Neumann College 2002 — 2006
BA, Communication Arts
DialAmerica 2011 - 2013
DialAmerica 2008 - 2011
DialAmerica June 2006 - 2008
DialAmerica Marketing April 2006 - June 2006
N/A June 2004 - March 2006
Education
Point Park University 2000 — 2004
Bachelor of Fine Arts (May 2004), Film and Video Production, A
Neuse Christian Academy July 2012 - Present
DialAmerica Marketing April 2008 - June 2012
Skills
Staff Development, Curriculum Development, Coaching, Microsoft Office, Leadership, Team Building, Training, Event Planning, Customer Service, Public Speaking, Higher Education, Leadership Development, Teaching, Community Outreach, PowerPoint, Social Networking, Athletics, Marketing, Sports, Management, Strategic Planning
Education
Jones College-Jacksonville 1991 — 1994
Marketing/Management, Business Administration, Management and Operations
Consumed Media LLC July 2013 - Present
TekDog Inc. June 2012 - July 2013
Cass Information Systems June 2011 - September 2011
DialAmerica Marketing February 2011 - June 2011
Skills
SharePoint, Web Development, Microsoft Office..., HTML, CSS, Video Editing, Adobe Creative Suite, Windows, Video Production, Mobile Application...
Education
Los Angeles Film School 2006 — 2008
Hilliard Davidson 2000 — 2004
Metro Denver Cares July 2012 - Present
Contact Center Consulting January 2010 - December 2012
MoneyGram International 1997 - 2009
DialAmerica Marketing January 1996 - December 1996
DialAmerica Marketing April 1991 - December 1995
DialAmerica Marketing September 1989 - August 1990
DialAmerica Marketing March 1988 - September 1989
Skills
Cultural Diversity, Global Experience, Workforce Management, Contact Centers, Management, Management Consulting, Call Center, Customer Experience, Outsourcing, Operations Management, Process Improvement, Performance Management, Team Management, Training, Call Centers, Cross-functional Team..., Leadership, Telecommunications, Financial Services, Business Strategy, Business Development, Analysis, Customer Service, Negotiation, Account Management, BPO, Business Process..., Project Management, Project Planning, Start-ups, Recruiting, Employee Relations, Sales, CRM, Vendor Management
Education
Ramapo College of New Jersey
Business Administration/Marketing
William Paterson University of New Jersey
AIG April 2008 - Present
DialAmerica Marketing December 2000 - April 2008
John Hancock August 1999 - August 2000
Skills
Insurance, Customer Acquisition, Account Management, Telemarketing, Call Centers, Database Marketing, Customer Retention, Lead Generation, CRM, Segmentation, Multi-channel Marketing, Customer Experience, Inbound Marketing, High Net Worth Insurance, Market Research, Analytics, Marketing Strategy, P&L Management, Direct Marketing, Sales Management, Direct Mail Programs, Web Marketing Strategy, Sales Rep Training, Product Strategies, Social Media Marketing, Email Marketing, Salesforce.com
Education
Rutgers University-New Brunswick 1995 — 1999
BA, Economics, Psychology, Criminology
Dept. of Health & Environmental Control December 2013 - July 2014
DialAmerica Marketing June 2012 - September 2013
Bankers Life and Casualty October 2006 - May 2011
CNA Insurance December 2005 - October 2006
AIG June 2004 - December 2005
Aon October 2001 - June 2004
Skills
Typing - 65 wpm, Data Entry - 13000 kph, Microsoft Word, Microsoft Excel, PowerPoint, Access, Outlook, Lotus Notes, Wordperfect, Visio, FileMaker, Adding Machine, Customer Service, Word Processing, Receptionist Duties, Secretarial Skills, Office Administration, Administrative..., Claims Examiner, Kph, Filing, Spreadsheets, Telephone Skills, Event Planning, Marketing, Microsoft Office, Budgets, Public Speaking, Strategic Planning, Management, Team Building
Education
Robert Morris University - Illinois 2001 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
Harper High School 1976 — 1980
Diploma, General Office Occupations and Clerical Services
Merrill Lynch January 2012 - Present
Pillar Processing, LLC October 2009 - December 2011
DialAmerica Marketing February 2009 - October 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, English, Outlook, Windows, Budgets, Public Speaking
Education
Buffalo State College 2009 — 2011
Niagara University 2003 — 2007
Bachelor of Fine Arts (B.F.A.), Theatre
Schiller International University 2006 — 2006
BFA, Theatre
Revlon February 2010 - Present
Revlon March 2008 - February 2010
DialAmerica Marketing May 2001 - March 2008
Success Advertising August 1999 - May 2001
Skills
Marketing, Investor Relations, Human Resources, Treasury, Cash Management, Debt Management, Banking, Foreign Exchange, Hedge Accounting, Department Budgeting, Sarbanes-Oxley Act, Process Improvement, Microsoft Office, Finance, Financial Analysis, Account Management, Competitive Analysis, Recruiting, Consumer Products, Analysis
Education
Fairleigh Dickinson University-Metropolitan Campus 2005 — 2007
M.S., Accounting
Seton Hall University 1995 — 1999
B.S. Business Administration, Marketing
NECN March 2014 - Present
New England Patriots/Revolution December 2011 - Present
Entercom June 2011 - Present
Major League Lacrosse June 2011 - Present
Entercom New England July 2012 - March 2014
DialAmerica Marketing May 2010 - August 2010
American Express February 2010 - May 2010
188BET January 2010 - May 2010
Skills
Telemarketing, Public Speaking, Sports Writing, Team Leadership, Social Media, Leadership, Marketing, Facebook, Media Relations
Education
Ithaca College 2007 — 2011
Bachelor of Arts (B.A.), Sports Media
Montgomery Brothers Inc. March 2013 - August 2013
U.S. Department of State September 2012 - December 2012
Wildscreen USA May 2012 - September 2012
Smithsonian National Zoological Park November 2009 - April 2010
WildCare Inc. March 2007 - August 2007
DialAmerica Marketing December 2006 - July 2007
Skills
Flexible Working, Community, Communication Strategy, Documentation, Optimistic, Hard Worker, Excel, WordPerfect, Diligent, Administration, Travel Photography, Travel Management, Research, Team Building, Editing, Internet, Team Leadership, Microsoft Office, Social Media, Online Marketing, Non-profits, Organizing, Photoshop, PowerPoint, Photography, Quality, Business Planning, Travel, Nonprofits
Education
University of Baltimore 2013 — 2015
Master of Public Administration (MPA), public and nonprofit management
University of Maryland College Park 2009 — 2012
B.S., Environmental Science and Policy, Ecology and Wildlife Mgmt
Montgomery College 2007 — 2009
A.A., International Business
Berlin Packaging July 2012 - Present
DialAmerica Marketing July 2011 - July 2012
Skills
Customer Service, Event Planning, Account Management, Social Media Marketing, Marketing, Sales, Marketing Strategy, Event Management, Advertising, Leadership, Microsoft Office, Public Speaking, Management, Time Management
Education
Point Park University 2005 — 2008
Business, Sports, Arts and Entertainment Management
Saker ShopRites, Inc. August 2015 - Present
Financial Information Inc. July 2010 - August 2015
Bilkays Express Co. / Distribution Warehouse and Service Corp. October 2005 - April 2010
Royal Health Care June 2000 - October 2005
DialAmerica Marketing September 1994 - June 2000
The Disney Store September 1990 - June 1994
Walt Disney World August 1992 - January 1993
Skills
VB.NET, jQuery, HTML + CSS, JavaScript, SQL Server, SSIS, AJAX, ASP.NET, Access, Databases, HTML, Microsoft SQL Server, SQL, T-SQL, XML, Quality Assurance, Visual Basic, Management
Education
Rutgers, The State University of New Jersey-Newark 1993 — 1996
B.S., Marketing
Middlesex County College 1990 — 1993
Associate of Science, Business Administration
RediData July 2014 - Present
Reed Business Information a division of Reed Elsevier March 2012 - December 2013
Cornwell Data May 2007 - March 2012
Accudata America December 2005 - April 2007
DialAmerica Marketing February 2004 - December 2005
D&B 1995 - 2003
Dun & Bradstreet 1987 - 1995
Skills
B2B, Selling, New Business Development, Sales, Management, Training, Leadership, Marketing, Creative Solutions, Business Development, Direct Marketing, Sales Management, HR Compliance Solutions, Consultative Selling, Email Marketing, Account Management, Sales Operations, Consultative Sales..., Negotiations, Building Strong..., Creative Problem Solving, Team-oriented, Highly detail oriented
Education
Ramapo College of New Jersey 2003 — 2009
Business Administration, Marketing
Adecco Staffing, USA December 2014 - Present
Adecco Staffing, USA October 2012 - December 2014
Adecco May 2011 - October 2012
DialAmerica Marketing August 2010 - April 2011
Bachelor Forum January 2000 - April 2010
Mario's Via Abruzzi April 1999 - May 2000
ARAMARK December 1995 - April 1999
Skills
Temporary Staffing, Applicant Tracking..., Talent Acquisition, Employee Relations, Onboarding, Human Resources, Staffing Services, Background Checks, Screening Resumes, Talent Management, Performance Management, Customer Service, Interviews, Social Networking, Job Fairs, Hiring, Training, Screening, Internet Recruiting, Leadership
Education
Rochester Institute of Technology 1992 — 1998
Bachelors, Food Management
Royalton-Hartland Central School
Regents Diploma, Math/Science
Reckitt Benckiser March 2014 - Present
CCA Industries April 2009 - March 2014
DialAmerica Marketing April 2002 - April 2009
Skills
Consumer Products, B2B, Consumer..., New Business Development, Telemarketing, Inbound Lead Generation, P&L Responsibility, CPG Sales, CPG Industry, Long-term Customer..., Promotions, Marketing Communications, Direct Marketing, Microsoft Office, Market Planning, Team Building, Market Research, Customer Insight, Sales, Competitive Analysis, FMCG, Account Management, CRM, Customer Experience
Education
Mount Saint Mary College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Publication Printers May 2015 - Present
RCI Partners October 2013 - May 2015
Ann Arbor Symphony Orchestra March 2012 - February 2014
The Hidden Agenda August 2007 - January 2013
Cumulus Media June 2011 - March 2012
The Midwest Cultivator September 2010 - January 2011
Adams Street Publishing Co. August 2009 - March 2010
Lake Superior State University August 2003 - August 2006
Primerica July 2001 - July 2003
DialAmerica Marketing March 2002 - May 2003
Skills
Account Management, Adobe Creative Suite, Advertising, Brand Developement, Business Communications, Creative Strategy, Customer Service, Direct Marketing, Email Marketing, Fundraising, InDesign, Marketing, Market Planning, Marketing Strategy, Microsoft Office, Publicity, Press Releases, Photoshop, Photography, Radio Advertising, Sales, Recruiting, Selling Skills, Social Media Marketing, Telemarketing, Videography, Marketing Mix Modeling, Video Games, MMO, Media Buying, Public Relations, Online Advertising, Marketing Communications, Copywriting, SEO, Newsletters, Brand Development, Editing, Graphic Design, Direct Mail, Sponsorship, Radio, Media Relations, Social Media, Facebook, Social Networking, Event Planning, Event Management, Public Speaking, Management
Education
Lake Superior State University 2005 — 2009
Bachelor, Marketing & Humanities
University of Michigan 2006 — 2008
Art History
DialAmerica September 1985 - Present
DialAmerica marketing 1985 - Present
Skills
Telemarketing, Lead Generation, Marketing Strategy, Direct Marketing, Account Management, Customer Acquisition, CRM, Cross-functional Team..., B2B, Database Marketing, Sales Management, Marketing, Customer Retention, Strategy, Selling, Customer Satisfaction, Direct Sales, Multi-channel Marketing, Cold Calling, Sales, Call Centers, Sales Process, Solution Selling, Salesforce.com, Management, New Business Development, Client Aquisition, Sales Operations, Email Marketing, Strategic Partnerships, Business Development, Marketing Management, Team Building
Education
Ohio University 1981 — 1985
BS, Business Administration
DialAmerica Marketing February 2006 - Present
Speedway January 2011 - December 2011
Carnival House of Horrors October 2010 - November 2010
Terry Murray Landscaping April 1999 - August 2005
Mc Donalds April 2001 - June 2004
Funcoland November 2002 - January 2003
Skills
Sales Management, Customer Service, Inventory Management, Customer Satisfaction, Scheduling
Education
The University of Findlay 2006 — 2006
Nuclear medicine
Lorain County Community College 2003 — 2006
Nuclear medicine
Keiser University May 2006 - Present
DialAmerica Marketing 1999 - 2004
Skills
Training, Higher Education, Employee Relations, Team Building, PowerPoint, Public Speaking, Staff Development, Leadership Development, Coaching, Microsoft Excel, Event Planning, Customer Service, Admissions, Educational Leadership, Career Counseling, Microsoft Office, Curriculum Development, Supervisory Skills, Budgets, Adult Education, Teaching, Student Affairs, Organizational..., Leadership, Conflict Resolution, Community Outreach
Education
Minnesota State University, Mankato 1993 — 1998
BS, BA, Political Science, French
St. Joseph's Hospital January 2014 - Present
Sutherland Global Services February 2012 - January 2014
Sutherland Global Services July 2011 - February 2012
Confidently April 2009 - February 2012
Mike’s Power Equipment LLC September 2010 - July 2011
DialAmerica Marketing August 2010 - August 2010
K/2 Development May 2008 - November 2008
RIT January 2006 - May 2006
College Pro Painters June 2005 - September 2005
St. Joseph's Hospital Health Center August 2004 - May 2005
Skills
Training, Management, Sales, Access, Time Management, Entrepreneurship, Networking, Microsoft Office, Microsoft Excel, PowerPoint, Customer Satisfaction, Call Centers, Team Management, Project Management, tra, Employee Training, ent, Data Analysis, Data Entry, ex, Job Coaching, HTML emails, HTML, Java, JavaScript, Drupal, Dreamweaver, Sales Operations, Sales Process, sa, power, Real Time Monitoring, Real Time Reports, Communication, Strategic Communications, Marketing Communications, Workforce Management, workf, Workforce Performance, Workforce Communications, Leadership, Process Improvement, Email Marketing, SEO, Cold Calling, CRM, Team Leadership, Social Networking, Customer Service, Operations Management
Education
Rochester Institute of Technology 2005 — 2009
Bachelor of Science, Business Administration; Management
Expense Reduction Analysts 2007 - Present
Wyndham Worldwide/RCI (formerly Cendant Corp) 2006 - 2007
Wyndham Worldwide/RCI (formerly Cendant Corp) 2002 - 2006
Wyndham Worldwide/RCI (formerly Cendant Corp) 2001 - 2002
Ernst & Young 2000 - 2001
Copelco Capital 1999 - 1999
DialAmerica Marketing 1993 - 1999
Skills
Strategic Planning, Forecasting, Financial Analysis, Project Management, Procurement, Strategy, Business Strategy, Mergers, Customer Service, Business Development, Six Sigma, Process Improvement, Property & Casualty..., Manage Client..., Global Experience, Change Management, Management, Mergers & Acquisitions, Management Consulting, Leadership, Business Process..., Commercial Insurance, Executive Management, Sales, Consulting, Business Planning, Sales Management, Operations Management, Analysis, P&L Management
Education
Montclair State University 1997 — 2000
MBA, Finance
Ramapo College of New Jersey 1991 — 1995
BS, Management
DialAmerica November 2014 - Present
DialAmerica Marketing December 2012 - November 2014
DialAmerica August 2012 - December 2012
Dial America Marketing March 2010 - August 2012
Dial America Marketing March 2010 - July 2010
DialAmerica July 2009 - March 2010
Skills
Contact Centers, Direct Marketing, Lead Generation, Call Centers, Customer Retention, Telemarketing, Account Management, CRM, Customer Satisfaction, Customer Experience, Management, Marketing, Inbound Marketing, B2B, Analytics, Email Marketing, Marketing Strategy, Online Advertising, Sales Operations, Social Media Marketing, Social Networking, Leadership, Sales, Training
Education
William Paterson University of New Jersey 2008 — 2011
Bachelor's, Chemistry
Hampton University 2003 — 2006
Chemistry
Dwight Englewood School 1999 — 2003
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Mitch Cox Realtor, Inc. February 2011 - Present
Snelling Staffing Services August 2010 - November 2010
DialAmerica Marketing November 2008 - September 2010
Advantage Human Resources April 2007 - February 2008
Copies Unlimited August 2006 - April 2007
Greeneville Neighbor News October 2005 - April 2007
XTN - East Tennessee Network April 2003 - August 2006
Morristown Citizen Tribune October 2002 - March 2003
Roanoke Rapids Daily Herald February 1999 - October 2002
Shearin Publishing Company May 1998 - February 1999
Skills
InDesign, Illustrator, Quark XPress, PowerPoint, Multi-Ad Creator, Photoshop, Online Marketing, Copywriting, Art Direction, Graphic Design, Advertising, Adobe Creative Suite, Marketing, Graphics, Marketing Communications
Education
Halifax Community College 1996 — 1998
Associate of Arts and Sciences (AAS), Advertising and Graphic Design
Roanoke Rapids High School 1992 — 1996
High School Diploma
DialAmerica Marketing July 1987 - Present
DialAmerica Marketing May 1998 - September 2008
DialAmerica Marketing May 1993 - May 1998
Skills
Inbound, Coaching, Team Building, B2B, Call Center, Performance Management, Customer Satisfaction, Leadership Development, Inbound Marketing, Call Centers, Training, Telemarketing, Leadership, Sales, Recruiting, Program Management, Customer Experience, Customer Service, Team Leadership, Microsoft Office, Customer Retention, Business Development, Lead Generation, Account Management, CRM, Salesforce.com
Education
Indiana University Bloomington 1987 — 1991
Business
Palmetto Primary Care Physicians February 2012 - Present
Sweetgrass Salon August 2008 - October 2012
Snips Beauty Salon November 1992 - January 2008
Dial America Call Center October 2006 - October 2007
DialAmerica Marketing 2006 - 2006
Skills
Medical Coding, Healthcare, HIPAA, Medical Terminology, Medical Billing, Medical Records, Customer Service, Invoicing, Accounts Receivable, Healthcare Management, ICD-9, EMR, Healthcare Information..., Training, Medicare, Process Scheduler, Health Insurance, Problem Solving, CPT, Data Entry, Microsoft Office, Medicaid, Insurance, Medisoft, Accounts Payable, Administrative Support, Microsoft Word, EHR, Software Documentation, Word, Documentation, Customer Relations, Claim, Administrative..., Team Building, Billing, Scheduling, Claims, Typing, ICD-10, HCPCS, care360, Account Reconciliation, Mentoring, eCW
Education
Northeastern University 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management, Graduated Magna Cum Laude
Ultimate Medical Academy 2010 — 2011
Associates, Medical Coding/Billing
Summerville High School 1978 — 1980
Nationwide Title Clearing, Inc. June 2015 - Present
Nationwide Title Clearing June 2012 - Present
DialAmerica Marketing May 2012 - June 2012
Skills
Microsoft Word, Outlook, Microsoft Excel, Customer Service, Microsoft Office, Oracle Discoverer, Oracle Applications, Team Building, Data Analysis, CSS, Data Entry, Leadership, Operations Management, Bookkeeping, Dreamweaver, Web Design, Strategic Planning, Graphic Design, Medical Terminology, Social Networking, PowerPoint, Public Speaking
Education
St. Petersburg College 2011 — 2014
AS, Computer and Web Programming and Analysis
Rasmussen College-Florida 2008 — 2010
AS, Allied Health and Medical Assisting Services
Mercedes Benz USA May 2012 - Present
DialAmerica Marketing February 2011 - October 2011
Staples June 2010 - November 2010
Rockland Community College October 2007 - June 2010
Skills
Critical Thinking, Customer Experience, Social Perceptiveness, Customer Service, Teamwork, Conflict Resolution, Public Speaking, Microsoft Office, Data Entry
Education
Ramapo College of New Jersey 2010 — 2012
Business Administration
Rockland Community College 2006 — 2010
A.A.S., Business Administration
Ennov Solutions, Inc January 2015 - Present
QUMAS January 2011 - December 2014
Charter One Bank March 2004 - March 2008
Headstrong 2008 - 2008
CBS UPN Detroit 2002 - 2003
DialAmerica Marketing 2000 - 2003
DialAmerica Marketing 2000 - 2003
Skills
Compliance, GMP, Regulatory Affairs, Software Documentation, Strategy, Quality Management, Document Management, Enterprise Software, Solution Selling, Pharmaceutical Industry, Selling, SaaS, Business Development, Lead Generation, Sales Process, Sales Operations, Account Management, Direct Sales, Sales
Education
Oakland University
BA, Communication
University of Illinois at Chicago
Communication
PETCO Animal Supplies, Inc. September 2011 - Present
Ultrafabrics LLC January 2006 - September 2008
Bergen's Promise December 2004 - December 2005
WebMD April 2001 - January 2002
DialAmerica Marketing December 1998 - March 2001
Merck-Medco Managed Care (Medco Health Solutions) January 1995 - January 1997
Becton Dickinson 1988 - 1994
Education
Animal Behavior College 2010 — 2011
ABC Certified Dog Trainer
Ramapo College of New Jersey
BS, Business Management
Cleaveland/Price Inc. July 2012 - Present
DialAmerica Marketing November 2008 - September 2011
Hyde Park Restaurant Group February 2002 - March 2008
Skills
Microsoft Office, Customer Satisfaction, Process Improvement, Account Management, Customer Retention, Sales Management, Management, Inbound Marketing, Telemarketing, Training, Direct Marketing, Budgets, Leadership, CRM, B2B, Lead Generation, Email Marketing
Education
Keller Graduate 2013 — 2014
Master's degree, Project Management
DeVry University 2012 — 2013
Bachelor of Science (BS), Project Management
Robert Morris University
Communications Management
Experian April 2013 - Present
Experian April 2011 - April 2013
Experian June 2007 - April 2011
eFunds May 2004 - June 2007
Fair Isaac (Formerly HNC) March 2000 - June 2002
SmartStop August 1997 - March 2000
First Data Corporation May 1996 - July 1997
Wiltel March 1994 - May 1996
Hilti Fastening Systems August 1988 - March 1994
Dialamerica Marketing May 1982 - July 1988
Skills
Risk Modeling, Analytics, Portfolio Management, Risk Management, Business Process..., Risk Based Pricing
Education
Wayne State University 1982 — 1985
BS, Marketing/Sales Management
Michigan State University 1980 — 1982
Business
Manzama September 2014 - Present
Oregon State University November 2013 - Present
Geospatial Solutions October 2013 - September 2014
Bend Research March 2012 - November 2013
In-Depth Engineering October 2009 - January 2012
Greater Niagara Newspapers June 2008 - June 2009
Aldi Inc June 2005 - June 2008
DialAmerica Marketing September 2004 - June 2005
Skills
Perl, Java, C++, Software Development, Integration, Matlab, Visual Basic, Software Design, Troubleshooting, Security, OOP, Software Engineering, Linux, Python, JavaScript, Testing
Education
University at Buffalo 2005 — 2009
Combined Masters/Bachelors; BS/MS, Computer Science and Engineering
Rochester Institute of Technology 2004 — 2005
Computer Science
Landis Luxury Homes July 2015 - Present
Pacific Sotheby`s International Realty January 2014 - July 2015
Landis Real Estate, Inc. April 2003 - December 2013
MemberWorks Ltd, UK September 1999 - December 2001
Vertrue Inc. 1994 - 2001
The Walt Disney Company March 1992 - August 1994
DialAmerica Marketing 1983 - 1992
Skills
Real Estate, Marketing, Short Sales, Investment Properties, Property Management, Real Estate Transactions, New Business Development, Negotiation, Strategic Planning, Foreclosures, Luxury, Start-ups, Single Family Homes, Leadership, Contract Negotiation, Direct Marketing, Marketing Strategy, First Time Home Buyers, Condos, Buyer Representation, Distressed Properties, REO, Sellers, Customer Acquisition, Investors
Education
National University 1982 — 1983
Masters in Business Administration, Business Information Systems
University of California, Santa Barbara 1975 — 1979
Bachelor of Arts (B.A.), Anthropology
NYS Department Of Motor Vehicles August 2008 - Present
NYS DMV/Affiliated Computer Services (Xerox Compan) August 2004 - March 2015
Albany Dodge Inc March 2003 - January 2004
DialAmerica Marketing March 2002 - February 2003
Skills
Customer Service, Customer Satisfaction, Call Centers, Budgets, Access, Forecasting, Leadership, Management, Microsoft Excel, Microsoft Word, Microsoft Office, Negotiation, Outlook, PowerPoint, Process Improvement, Program Management, Sales, Sales Management, Social Media, Team Building, Team Leadership, Workforce Management
Education
Hudson Valley Community College 2005 — 2007
AS, Accounting
Rockland Community College 1996 — 1999
Virginia Elder Care February 2012 - Present
Lucid Dreamz Agency/LayLo Entertainment October 2007 - October 2012
Anas Phc 2011 - 2012
Model/Actress 2006 - 2011
Creative Management Group April 2009 - October 2009
GMR Marketing 2008 - 2008
Wal-Mart May 2005 - October 2006
DialAmerica Marketing February 2003 - May 2005
Skills
Social Media Marketing, Microsoft Office, Microsoft Excel, Microsoft Word, Workspace, PowerPoint, Scissor Lift, Forklift Operator, Forecasting, Volunteer Management, Volunteer Recruiting, New Hire Orientations, Payroll, Marketing Strategy, Public Relations, Marketing, Social Media, Advertising, Event Planning, Social Networking, Leadership, Account Management, Fundraising, Event Management, Online Marketing, Customer Service, Sales, Nonprofits, Team Leadership, Trade Shows, Outlook, Email Marketing, Online Advertising, Inventory Management, Retail, Merchandising, Small Business, Sales Management, New Business Development, Photography, Hospitality, Recruiting, Blogging, Facebook, Leadership Development, Entrepreneurship, Time Management
Education
Blackstone 2013 — 2014
Paralegal, Family Law
Vineyard Harvester School of Ministry & Bible College 2012 — 2014
Associate of Arts (AA), Family Studies
North Georgia International Masters Commision 2003 — 2004
Drama, Dance, Theology
Seminole Community College
High School Diploma
SiriusDecisions April 2015 - Present
SiriusDecisions August 2014 - April 2015
Pitney Bowes December 2011 - August 2014
Pitney Bowes January 2003 - December 2011
Pitney Bowes October 2001 - January 2003
Eventra Inc. January 2000 - October 2001
Eventra Inc. January 1996 - January 2000
Eventra Inc. May 1990 - January 1996
DialAmerica Marketing May 1988 - May 1990
Skills
Sales, Salesforce.com, Sales Management, SaaS, Inside Sales, Customer Retention, Customer Experience, Sales Rep Training, Project Management, ADDIE, Curriculum Design, Product Training, Sales Management..., Building Customer..., Value Selling, New Hire Training, Siebel, Bundling, Supply Chain Software, EDI, Channel Sales..., Instructor-led Training, Solution Selling, B2B, CRM, Management, SFDC, Customer Acquisition, Marketing, Cloud Computing, Sales Process, Leadership, Call Centers, Training, Sales Operations, Coaching, Sales Presentations, Cold Calling, Program Management
Education
Messiah College
Bachelor of Science, Business Administration/Human Resources
Christian Heritage School
DialAmerica Marketing January 2013 - Present
DialAmerica Marketing June 2009 - January 2013
DialAmerica Marketing January 2006 - June 2009
Corbo Jewelers June 2002 - October 2006
Skills
Direct Marketing, Marketing Strategy, Email Marketing, Lead Generation, Multi-channel Marketing, Telemarketing, B2B, Customer Retention, Marketing Management, CRM, Customer Acquisition, Account Management, Marketing, Online Advertising, Database Marketing
Education
Montclair State University 2003 — 2005
Master of Business Administration (MBA), Marketing and Management
Montclair State University 1997 — 2001
Bachelor of Science (B.S.), Business, Management, Marketing
RealSelf March 2015 - Present
Socrata March 2014 - March 2015
Sesame Communications January 2013 - March 2014
Sesame Communications September 2010 - December 2012
Greater Puget Sound Realty, LLC February 2008 - July 2011
PACE Staffing Network May 2010 - September 2010
Onvia, Inc. March 2003 - September 2009
AT&T Wireless July 2000 - October 2001
DialAmerica Marketing September 1998 - July 2000
Skills
Sales Process, Account Management, Trade Shows, Account Retention, Leadership, Sales Management, SaaS, Sales, Management, Cold Calling, CRM, Salesforce.com, Business Development, Sales Operations, Social Media Marketing, SEO, New Business Development, Strategy, Marketing, Customer Service, Solution Selling, Selling, Lead Generation, Training, Consultative Selling, Customer Relations, Sales Presentations, Social Networking, Marketing Strategy, Client Retention
Education
Seattle University 1998 — 2003
BA, Marketing
Anderson Direct & Digital August 2015 - Present
Anderson Direct and Digital March 2013 - July 2015
Kallis EDU October 2012 - February 2013
Instant Checkmate LLC July 2012 - September 2012
DialAmerica Marketing August 2011 - July 2012
Skills
Blogging, Editing, Press Releases, Web Content, Publishing, Publications, Books, Marketing, Customer Service, Strategy, Content Writing, English, Social Media, Social Media Marketing, Copy Editing
Education
San Diego State University-California State University 2005 — 2010
Bachelor of Arts (B.A.), Journalism
San Diego State University-California State University 2005 — 2010
Bachelor of Arts, Journalism
Gartner January 2015 - Present
Gartner July 2013 - Present
Gartner November 2007 - January 2015
AT&T June 1998 - November 2007
DialAmerica Marketing 1994 - 1998
Skills
Enterprise Software, Salesforce.com, Cloud Computing, SaaS, Solution Selling, Account Management, Professional Services, Sales Process, Direct Sales, Managed Services, Selling, Channel, New Business Development, Sales Management, Strategic Partnerships, Sales Operations, Business Development, Sales Presentations, Go-to-market Strategy, Cross-functional Team..., Competitive Analysis, Leadership, Management, Supply Chain, IT Benchmarking, Networking, Executive Management, CRM, Channel Partners, Strategy, Cold Calling, Vendor Management, B2B
Education
Peru State College 1990 — 1994
Bachelor's Degree, Psychology / Sociology
AutoTrader.com April 2010 - September 2015
AutoTrader.com February 2007 - April 2010
AutoTrader.com April 2003 - February 2007
DialAmerica Marketing March 1997 - July 2002
Skills
Sales, Marketing, Call Center, Recruiting, Training, Cold Calling, Salesforce.com, Sales Presentations, Sales Process, Account Management, B2B, Sales Operations, Sales Management, SEM, Solution Selling, Online Advertising, CRM, New Business Development, Email Marketing, Marketing Strategy, Digital Marketing, SEO, Cross-functional Team..., Customer Acquisition, Customer Retention, Customer Satisfaction, Digital Media, Direct Marketing, Direct Sales, E-commerce, Forecasting, Lead Generation, Leadership, Management, Market Planning, Negotiation, Online Marketing, Selling, Strategic Partnerships, Strategic Planning, Strategy, Team Building, Team Leadership, Advertising, Competitive Analysis, Advertising Sales
Education
Marylhurst University 2010 — 2012
MBA, Business
The University of Texas at Austin 1992 — 1996
Bachelors, Marketing
A Horror Story 2015 - Present
Retriever Merchant Solutions February 2015 - May 2015
DialAmerica Marketing July 2011 - March 2015
College of Dupage Business & Entrepreneurship Club 2012 - August 2014
College of DuPage July 2013 - November 2013
Fry's Electronics 2008 - 2010
Skills
Leadership, Entrepreneurship, Marketing, Sales, Social Networking, Business Development, Event Planning, Management, Analysis, Program Management, Customer Service, Social Media, Research, Strategic Planning, CRM, Entrepreneurship..., Politics, Networking, Social Media Marketing, Small Business, Recruiting, Social Entrepreneurship, Account Management, Event Management, Team Leadership, Microsoft Office, Business Analysis, Fundraising, Inventory Management, Market Research, Grants, Executive Producing, Investor Development, Investor Relations..., Project Management, Brand Development, Branding & Identity, Event Production, Strategic Hiring, Business Intelligence, Business Decision Making, Ethical Decision Making, Film Production, Independent Film, Feature Films, Short Films, Film Festivals, Live Event Producer
Education
Illinois Center for Broadcasting-Lombard Campus 2015 — 2016
Radio-TV Broadcasting & Online Media, Radio, Television, and Digital Communication
College of DuPage
Business Administration and Management, Entrepreneurship
Lisle Sr. High School/Glenbard West
Madison Jr. High School
Office of Research Administration-IU April 2014 - Present
Indiana University-UITS June 2012 - April 2014
Indiana University Bloomington August 2008 - June 2012
Indiana University June 2006 - August 2008
Indiana University June 2000 - June 2006
DialAmerica Marketing March 1992 - December 1997
Skills
Windows Server, Security, Networking, Servers, SharePoint, Windows, Windows 7, Active Directory, System Administration, Microsoft SQL Server, HTML, IIS
Education
Indiana Wesleyan University 2007 — 2009
BS, Business Information Systems
Ivy Tech Community College 1998 — 2000
AS, Computer Information Systems
Diligex June 2015 - Present
DialAmerica November 2014 - June 2015
DialAmerica Marketing June 2013 - November 2014
DialAmerica Marketing December 2010 - June 2013
Village Square Appraisal October 2008 - December 2010
BlueStreak Sports Training December 2007 - October 2008
Skills
Marketing, Lead Generation, Direct Marketing, Account Management, Advertising, Salesforce.com, Email Marketing, Online Advertising, Cold Calling, Digital Marketing, Social Media Marketing, B2B, Customer Retention, Marketing Communications, Social Networking, Facebook, Marketing Strategy, Social Media, Telemarketing
Education
Quinnipiac University - School of Business 2004 — 2008
Bachelor of Science, Marketing
Highmark Health August 2015 - Present
Highmark Inc. December 2014 - August 2015
DialAmerica Marketing May 2013 - June 2014
DialAmerica July 2010 - May 2013
Skills
Actuarial Science, Actuary, Mathematics, Analyst, Statistical Data..., Financial Analysis, Financial Modeling, Financial Valuation, Financial Forecasting, Budget Analysis, Data Collection, Data Analysis, Data Management, Predictive Modeling, Risk Analysis, Risk Forecasting, Data Retrieval, Mathematical..., Data-driven Decision..., Process Improvement, Process Redesign, Process Reengineering, Business Administration, Problem Solving, Document Management, Reporting, Probability, Research, Performance Analysis, Performance Assessment, Performance Metrics, Performance Improvement, Metrics, Analytics Strategy, Analytics, Trend Analysis, Project Management, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building
Education
University at Buffalo 2004 — 2007
Bachelor's Degree, Mathematics, Minor in Physics
Niagara University 2007 — 2008
Master's Degree, Secondary Education
Sherwin Williams March 2014 - Present
Sherwin Williams September 2012 - March 2014
Sherwin Williams June 2011 - August 2012
DialAmerica Marketing May 2010 - August 2011
Canvas Corporation November 2009 - January 2010
Michele's Ristorante Italiano May 2009 - November 2009
ADVANCED PHYSICAL THERAPY ASSOCIATES February 2009 - May 2009
PIZZA BROTHERS April 2002 - December 2008
Decker Consulting September 2006 - September 2008
Command Web Offset June 2008 - August 2008
Skills
Leadership, Management, Sales, Time Management, Team Building, Customer Service, Training, Marketing Strategy, Sales Management, Microsoft Excel, Retail, Program Management, Coaching, Product Marketing, Teamwork, Employee Training
Education
Ramapo College of New Jersey 2006 — 2011
Bachelor of Science, Business Administration: Management
Scotch Plains-Fanwood High School 2002 — 2006
High School Diploma
Full Sail University August 2010 - Present
Full Sail University March 2010 - August 2010
Full Sail University August 2009 - March 2010
Staples January 2008 - October 2009
DialAmerica Marketing 2001 - 2008
Skills
Higher Education, Management, Recruiting, Enrollment Management, Microsoft Excel, Sales, Admissions, Public Speaking, Research, Customer Service, Strategic Planning, Social Networking, Financial Reporting, Marketing, Leadership, Microsoft Office, Staff Development, Student Financial Aid, Sales Management, Public Relations, Social Media Marketing, Teaching, Cross-functional Team..., Training, Event Planning, Leadership Development, Editing, Team Leadership, Social Media, PowerPoint
Education
Iowa State University 2012 — 2013
University of Phoenix 2007 — 2008
MBA, Business Administration
Iowa State University - College of Business 1995 — 2000
B.S., Marketing and Psychology
Paychex 2014 - Present
Paychex July 2013 - July 2014
Dorschel Automotive Group October 2011 - July 2013
DialAmerica Marketing May 2011 - October 2011
Dial America Marketing May 2008 - August 2009
Skills
Customer Service, Microsoft Office, Account Management, Sales, Marketing, Sales Management, Leadership, Retail, Communication, Time Management, Interpersonal Skill, Sales Operations, Human Resources, Sales Process, Teamwork
Education
Rochester Institute of Technology
Philosophy
Daymar College August 2010 - January 2015
Sullivan College of Technology and Design February 2003 - August 2010
DialAmerica Marketing 1990 - 2005
ITT Technical Institute March 1995 - July 2002
Skills
Program Management, Student Affairs, Staff Development, Project Planning, Student Recruiting, Career Counseling, Student Financial Aid, Resume Writing, Public Speaking, Teaching, Career Development, Leadership Development, Higher Education, Admissions, Campus, Training, E-Learning, CampusVue, Coaching, Leadership
Education
Marian University 1967 — 1971
BS, Business Administration
Holy Spirit
Business Administration and Management, General
Rethlake & Schneider CPAs January 2012 - Present
Procter & Gamble January 2011 - Present
Self-Employed, Consultant January 2006 - December 2010
Junior Women's Club of Wyoming (Volunteer Post) February 2004 - November 2006
TSB Marketing Consultants January 1999 - January 2002
Directions Research, Inc January 1995 - January 1999
Service Industry Research Systems January 1987 - January 1995
MarketVision Research January 1984 - January 1987
DialAmerica Marketing January 1982 - January 1984
MarketVision Research January 1980 - January 1982
Skills
Market Research, Marketing, Advertising, Proposal Writing, Analysis, Customer Service, Public Relations, Training, Negotiation, Fundraising, Recruiting, Database Administration, Human Resources, Process Scheduler, Payroll, Specifications, Thinking Outside The Box, System Administration, Shell Scripting, Marketing Research, Event Planning, Data Analysis, Leadership, Team Building, Management, Focus Groups, Interviews, Qualitative Research, Strategy, Consumer Behaviour, Customer Insight, Sales, Time Management, Project Management
Education
Mount St. Joseph University 1988 — 1989
Marketing/CLEP Program
University of Cincinnati 1980 — 1981
Liberal Arts
Traphagen College Of Fashion New York City 1977 — 1979
Certificate, Completion Fashion Illustration
Northwest High School 1974 — 1977
Hayneedle October 2012 - January 2014
Hayneedle April 2009 - October 2012
Hayneedle March 2008 - April 2009
Hayneedle March 2007 - March 2008
Hayneedle April 2005 - March 2007
DialAmerica Marketing 1997 - 2005
Skills
Call Center, Customer Service, Sales, Training, Recruiting, Management, Customer Satisfaction, E-commerce, Retail, Leadership, Personal Development, Business Development, Sales Management, Operations Management, Call Centers, Online Marketing, Forecasting, Customer Experience, Team Building, Vendor Management, Social Networking, Sales Operations, Account Management, Time Management, Customer Retention, Inventory Management, Team Leadership, Teamwork, CRM, B2B
Education
Peru State College 1997 — 2002
Bachelor of Arts, English
Omaha Marian High School 1994 — 1997
NextGen Healthcare Information Systems March 2013 - Present
NextGen Healthcare Information Systems December 2011 - March 2013
Arizona Pain Specialists February 2011 - August 2011
CompuGroup Medical (formerly Noteworthy / MARS Medical Systems) September 2009 - November 2010
Sage Software Healthcare Division October 2006 - May 2009
Sage Software Healthcare Division March 2005 - September 2006
Sage Software Healthcare Division (formerly WebMD) February 2003 - February 2005
Advanced Interactive Systems September 2002 - December 2002
Pegasus Research Group dba Televerde July 2000 - September 2002
DialAmerica Marketing January 1998 - April 2000
Skills
Training, Software Documentation, Program Management, Call Center, Customer Service, Business Process, Management, Customer Satisfaction, Temporary Placement, Quality Control, Process Engineering, Pricing, EHR, Practice Management, Healthcare Information..., Healthcare Consulting, Project Management, Troubleshooting, Software Implementation, Salesforce.com, HL7, Vendor Management, Process Improvement, Healthcare, HIPAA, Call Centers, Leadership, Strategic Planning, Health Information..., Team Leadership, Consulting, Budgets, Operations Management, Enterprise Software, Cross-functional Team..., Business Analysis, Visio, Integration, SaaS, Product Management, Business Development, Sales, CRM, Professional Services, Sales Process, EMR, Hands-on Training, Account Management, Strategy, Change Management
Education
The Ohio State University 1994 — 1997
Master, Public Administration; Public Policy and Management
Texas A&M University
Master of Science, History and Politics
Hofstra University
Bachelor of Arts, Political Science
2005Project Management Institute
Certified Associate, Project Management (CAPM)
inVentiv Health July 2014 - Present
IMS Health March 2004 - July 2014
DialAmerica Marketing October 2000 - February 2004
MetroStars Soccer March 1999 - October 1999
Skills
Pharmaceutical Industry, Reporting & Analysis, Management, Team Management, Client Services, Analytics, Microsoft Excel, Veeva, SQL, Employee Training, Data Analysis, MS Excel Pivot Tables, Training & Development, Business Intelligence, Microsoft Office, Requirements Gathering, MicroStrategy, Onboarding
Education
Rutgers University-New Brunswick 1996 — 2000
Bachelor of Science (BS), Communications, Magna Cum Laude
West Milford High School 1993 — 1996
Geffen Mesher April 2015 - Present
CRGT on contract at Bonneville Power Administration March 2010 - April 2015
J.S. URBANIAK ENTERPRISES October 2008 - February 2010
FAO Schwarz November 2008 - April 2009
Saks Fifth Avenue May 2006 - September 2008
Volt Information Sciences October 1996 - May 2006
DialAmerica Marketing September 1989 - September 1996
Skills
HRIS, Employee Relations, Benefits Administration, Talent Management, Applicant Tracking..., Performance Management, Onboarding, HR Policies, Talent Acquisition, Benefits, HR Strategy, Employee Engagement, Compensation, Payroll, Orientation, New Hire Orientation, FMLA, Coaching, Payroll Processing, Workers Compensation, Hiring, PeopleSoft, Human Capital Management, College Recruiting, Employee Benefits, Payroll Administration, Full-cycle Recruiting, Internet Recruiting, Interviewing, Recruitment/Retention, Recruiting, New Hire Orientations, Interviews, Personnel Management, Deferred Compensation, Team Building, Technical Recruiting, Human Resources, Training, Employee Training, Employment Law, Leadership, Temporary Placement, Management, Workforce Planning, Policy, Resume Writing, Temporary Staffing, Sourcing, Succession Planning
Education
Portland Community College 2009 — 2012
Psychology
Roseburg High School
High School, College Prep, 3.41 GPA
DialAmerica April 2013 - Present
DialAmerica Marketing February 2012 - April 2013
DialAmerica Marketing January 2010 - February 2012
Retro Fitness February 2010 - October 2010
DialAmerica Marketing June 2008 - January 2010
The Island Financial Group February 2008 - May 2008
XSport Fitness September 2006 - May 2008
LifePlex Health Club August 2001 - May 2008
Education
Hofstra University 2004 — 2008
BBA, Business Management, Human Resource Management
Orange Regional Medical Center March 2014 - Present
Greater Hudson Valley Health System serving Orange Regional and Catskill Regional Medical Centers January 2011 - March 2014
Imaging On Call January 2007 - December 2010
Nydic Open MRI of America January 2005 - January 2007
DialAmerica Marketing February 2003 - July 2004
KIPI/PBI Media 2001 - 2003
Conrad Direct 1999 - 2001
Skills
Media Relations, Corporate Communications, Strategic Communications, Healthcare, Marketing, Event Planning, Press Releases, Social Media, Content Development, Trade Shows, Advertising, Constant Contact, Event Management, Healthcare Management, Public Relations, Credentialing, Web Content Management, Leadership, Project Management, Social Media Marketing, Contract Negotiation, Communication Plans, Newsletters, Building Relationships
Education
Ramapo College of NJ 1995 — 1999
Bachelor of Science (BS), Marketing
Leadership Orange - Class of 2015
Ceeport Consulting LLC January 2010 - Present
DialAmerica Marketing September 2007 - Present
Ceeport Advantage, Ltd., Ceeport Solutions LLC., Ceeport Marketing, Inc., Ceeport Group of Companies January 1996 - December 2014
Aspen Marketing Services Inc. August 2000 - April 2014
Epsilon July 2002 - November 2012
DialAmerica Marketing January 2008 - April 2012
General Motors July 2002 - October 2007
Aspen Marketing Services July 2002 - October 2007
Nitro Marketing 1983 - 1992
Skills
Lead Generation, Direct Marketing, Marketing Strategy, Email Marketing, Online Advertising, B2B, Social Media Marketing, Marketing, Account Management, Advertising, Sales Management, Customer Acquisition, Sales, New Business Development, Selling, SEO, Training, Sales Process, Online Marketing, Business Development, Management, Customer Satisfaction, Public Relations, Leadership, Coaching, Strategic Partnerships, CRM, Customer Retention, Salesforce.com, Digital Marketing, Marketing Management, Strategy, Multi-channel Marketing, B2B Marketing, SEM, Integrated Marketing, Cold Calling, Market Research, E-commerce, Mobile Marketing, Product Marketing, Market Planning, Competitive Analysis, Start-ups, Marketing Communications, Program Management, Analytics, Relationship Marketing, Sales Operations, Social Networking
Education
Marquette University 1981 — 1982
Master's degree, Business/Corporate Communications
Illinois Institute of Technology 1978 — 1981
MBA/JD, Law\Business
Marquette University 1973 — 1977
BS/BA, Business
DialAmerica Marketing September 1991 - Present
Pageamerica, Inc January 1990 - August 1991
Liberty Mutual September 1988 - December 1989
Skills
Telemarketing, Direct Marketing, Call Center, Customer Retention, Customer Acquisition, Database Marketing, Account Management, Marketing Strategy, CRM, Multi-channel Marketing, Sales Management, B2B, Call Centers, Direct Sales, Sales, Management, Leadership, Lead Generation, Strategic Planning
Education
Rutgers University-New Brunswick 1984 — 1988
BA, Economics
TIFFANY & CO September 2011 - Present
SEDA FRANCE, INC January 2005 - May 2011
MCI / WORLDCOM January 2000 - January 2005
RMH / TELEQUEST January 1996 - January 2000
DialAmerica Marketing January 1994 - January 1996
Skills
Project Management, Visual Merchandising, Luxury Goods, Sales, Development & delivery..., Microsoft Applications, Email, Microsoft Excel, Microsoft Word
Education
Iowa State University 1986 — 1988
Fine Art
Oklahoma City Community College 1983 — 1985
Associate, Graphic Desigh
DialAmerica Marketing August 2000 - Present
KidsPeace National Centers January 2000 - May 2000
IDT Telecom May 1999 - August 1999
IDT Telecom 1995 - 1999
Skills
Telemarketing, Direct Marketing, Analysis, Social Networking, B2B, Management, Public Relations, Customer Retention, Lead Generation, Interactive Marketing, Email Marketing, Advertising, Account Management, Marketing Research, Sales, Marketing, Marketing Management, Digital Marketing
Education
Pace University - Lubin School of Business 2006 — 2009
MBA, Marketing Management
Muhlenberg College 1996 — 2000
BA, Psychology and Business
PHS
Bristol-Myers Squibb May 2013 - Present
Stafford Communications, Inc. March 2005 - May 2013
ICT Group 2002 - 2005
DialAmerica Marketing 2001 - 2003
Lenfest Group 1998 - 2001
Skills
Account Management, Customer Relations, Strategic Planning, Problem Solving, Customer Service, Project Management, Vendor Management, Call Centers, Team Leadership, Marketing, Marketing Strategy, Cross-functional Team..., Business Development, Process Improvement, CRM, Leadership, Customer Satisfaction, Management, Sales, Program Management
Education
Mount St. Mary's University 1994 — 1998
BS, Business
DialAmerica Marketing Payroll SpecialistDialamerica1987 - 2007
Skills
Customer Service, Direct Marketing, Customer Retention, Interviews, Sales, Event Planning, Leadership Development, Data Analysis, Onboarding, Recruiting, Organizational..., Employee Relations
Education
Metropolitan Community College 2004 — 2006
DialAmerica Marketing September 2005 - Present
Education
Quinnipiac University - School of Business 2001 — 2005
GoodAccountants.com September 2010 - Present
Active Web Group January 2010 - October 2010
CTM Financial Group July 2005 - January 2010
Aprosite.com June 2002 - June 2005
Signature Associates January 2001 - June 2002
Access Direct, Inc June 2000 - January 2001
Gibralter Financial Group March 1998 - August 2000
DialAmerica Marketing January 1997 - March 1998
American Banker 1989 - October 1995
Education
LIU Post 1992 — 1996
XO Communications 2015 - Present
CenturyLink Business 2014 - 2015
CenturyLink Business 2012 - 2014
UnitedHealth Group 2010 - 2012
50 Below Sales & Marketing 2008 - 2010
Verizon 2007 - 2008
UnitedHealthcare 2004 - 2007
DialAmerica Marketing 1999 - 2002
Rivals.com 1999 - 2000
Skills
Account Management, Customer Relations, Excel, PowerPoint, Call Center, Word, Microsoft Office, Customer Service, New Business Development, Outlook, Social Media, Online Marketing, Insurance, B2B, Writing, Email Marketing, Online Advertising, Salesforce.com, Call Centers, Sales, Sales Management, Direct Sales, Managed Services, Telecommunications, VoIP, Sales Presentations, MPLS, Microsoft Excel, Solution Selling, Sales Process, Management, Wireless, Sales Operations, Leadership
Education
Indiana University Bloomington 1998 — 2002
Bachelor of Arts, Telecommunications
Vincennes Lincoln High School 1994 — 1998
LinkedIn July 2013 - Present
LinkedIn February 2011 - Present
LinkedIn January 2009 - February 2011
LinkedIn February 2008 - December 2008
DialAmerica Marketing August 1998 - February 2008
DialAmerica Marketing January 2000 - January 2004
DialAmerica Marketing August 1998 - January 2000
Skills
Organization, Customer Service, Microsoft Word, Product Development, Customer Satisfaction, Contract Negotiation, Business Strategy, Enterprise Software, Forecasting, Lead Management, Coaching, Operations Management, Team Leadership, Human Resources, Performance Management, Wordpress, Leadership Development, HTML, Employer Branding, Teamwork, Account Management, Lead Generation, CRM, Sales, Social Networking, Customer Retention, Leadership, Team Building, RightNow, Customer Experience, Program Management, Awesomeness
Education
Johnson County Community College
DialAmerica Marketing July 2012 - Present
DialAmerica Marketing November 2004 - July 2012
Skills
Direct Marketing, Account Management, Social Media Marketing, Online Marketing, Lead Generation, Salesforce.com, Telemarketing, B2B, Customer Retention, Email Marketing, Marketing, Online Advertising, Sales, Digital Marketing, Customer Acquisition, CRM, SEM, New Business Development, Sales Operations, Sales Presentations
Education
Rutgers, The State University of New Jersey-New Brunswick 1999 — 2004
Bachelor of Arts (BA), Visual Arts
Eclipse Marketing Services January 2013 - Present
Eclipse Marketing Services November 2011 - January 2013
Eclipse Marketing Services August 2007 - December 2011
DialAmerica Marketing 2005 - 2007
Skills
Direct Marketing, Email Marketing, Marketing Strategy, Integrated Marketing, Account Management, Marketing, Digital Marketing, Direct Mail, Digital Strategy, Online Advertising, Marketing Communications, Brand Development, Digital Media, Advertising, Strategic Partnerships
Education
Rutgers University – Camden 2003 — 2005
MBA, Business - Marketing
The College of New Jersey 1999 — 2003
Bachelors, Business-Marketing
Jeunesse Global September 2015 - Present
Capture Studios International April 2015 - Present
Seasoned Sales and Marketing Guru hired for business to business marketing projects 1999 - Present
Anixter March 1997 - December 1998
Dialamerica marketing August 1996 - March 1997
Nordstrom November 1993 - May 1996
Petry Television November 1991 - November 1993
Skills
Social Media, Marketing Strategy, Strategic Planning, Public Relations, fundraising, Marketing Event Planning, Telemarketing, business to business..., Sponsorship Sales, sponsorship relations, proficient on sales..., creative marketing idea..., advertising and..., telecommuting, Networking, Sales Presentations, Vendor Relationships, Email Marketing, Digital Marketing, Social Media Marketing, sales pitches, Sales Promotion, Leadership, Organizational..., Marketing, Customer Service, Public Speaking, Team Building, Event Planning, Management, Sales
Education
Rutgers, The State University of New Jersey-New Brunswick 1982 — 1986
Bachelor of Arts (B.A.), Communication and Media Studies, minor music, spanish and sociology
Manalapan HS 1978 — 1982
Liberty Mutual Insurance April 2014 - Present
Liberty Mutual Insurance June 2013 - March 2014
Liberty Mutual Insurance August 2011 - May 2013
Liberty Mutual Insurance January 2010 - August 2011
Liberty Mutual Insurance May 2009 - January 2010
Liberty Mutual August 2008 - May 2009
Liberty Mutual Insurance June 2007 - November 2007
DialAmerica Marketing September 2006 - May 2007
Department of Public Social Services May 2005 - August 2005
Skills
Java Enterprise Edition, Eclipse, Atlassian JIRA, Continuous Integration, Agile Methodologies, Web Services, SQL, Software Development, Bamboo, Confluence, Crowd, Sonar, Bash, Spring, Spring Batch, Maven, SDLC, Open Source Development, Java, Software Reuse, TDD, Unix Shell Scripting, DevOps, PHP, Web Development
Education
Rochester Institute of Technology 2006 — 2008
Bachelors of Science in Business Admininstration, Management Information Systems
Clinton Community College 2004 — 2006
A.A.S., Computer Information Systems
Saint Leo University 2012 - Present
Corinthian Colleges 2010 - 2012
Humana January 2009 - June 2010
OneSimpleLoan October 2006 - December 2008
JP Morgan CHASE 2000 - 2007
Collegiate Funding Services 2004 - 2006
Collegiate Funding Services July 2000 - January 2004
DialAmerica Marketing June 1999 - June 2000
Sears March 1996 - March 1999
Skills
Vendor Management, Call Center, Workforce Management, Operations Management, Strategic Planning, Team Building, Customer Retention, Budgets, Customer Service, Customer Experience, Project Management, Credit, Analysis
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
Masters, Business
University of South Florida 1993 — 1995
Bachelors, Management
St. Petersburg College 1989 — 1991
Associates, Business
DialAmerica Marketing April 2007 - February 2008
iProtect Direct (Formerly Chase Insurance Direct) November 2005 - November 2006
Labelmaster February 2004 - November 2005
APAC Customer Services January 2000 - September 2003
The Signature Group September 1990 - August 1999
Education
Northwest Missouri State University 1983 — 1985
Theater and Business
Truman High School 1980 — 1983
Isolite Systems December 2012 - Present
Pipeline Marketing Alliance September 2012 - February 2013
Den-Mat Holdings, LLC August 2009 - September 2012
Premier Farnell April 2005 - August 2009
Premier Farnell April 2005 - April 2007
Call Center Resources Inc January 2005 - April 2005
Progressive Insurance Company December 1997 - December 2004
DialAmerica Marketing January 1990 - January 1994
Skills
Customer Acquisition, Call Center, Hiring Employees, Coaching, Auditing, Salesforce.com, Trade Shows, Department Budgeting, Executive Management, Direct Sales, Sales Operations, Business Communications, Retention Strategies, Human Resources, Training, Microsoft Office, Lotus Smartsuite, Goldmine, Siebel, Sales Management..., Organizational..., Sales Effectiveness, Outside Sales, Incentive Programs, Dental Sales, Electronics, Certified Project..., Forecasting, CRM Integration, Product Launch, Key Account Management, Financial Analysis, CRM, Recruiting, Performance Management, Start-ups, Enterprise Software, B2B, Account Management, Leadership, Sales Presentations, Sales Management, Sales, Marketing, Brand Loyalty, Call Centers, Selling, Strategy, Customer Satisfaction, Management
Education
The College of Wooster 1990 — 1994
Bachelor of Arts (B.A.), Communications
Kent State University 1994 — 1996
Bachelor of Science (B.S.), Physical Education Teaching and Coaching
Kent State University 1996 — 1998
Master of Arts (M.A.), Education
Shaker Heights High School
DialAmerica Marketing 2010 - 2011
Education
Monroe Community College 2010 — 2011
AS, Human Services, Sophmore
DialAmerica Marketing October 2008 - Present
Enterprise Rent-A-Car June 2001 - October 2008
Skills
Account Management, Customer Retention, Sales Presentations, B2B, Management, Lead Generation, Sales Process, Cold Calling, Salesforce.com, Customer Service, Customer Satisfaction
Education
Seton Hall University 1997 — 2001
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Coyne PR July 2015 - Present
Sigma Group October 2010 - May 2015
Sigma Group February 2008 - September 2010
Sigma Group February 2007 - January 2008
DialAmerica Marketing December 2004 - July 2006
Skills
Advertising, Account Management, Digital Marketing, Integrated Marketing, B2B, Online Advertising, Interactive Marketing, Marketing Strategy
Education
Montclair State University 2001 — 2004
Bachelor of Arts, Marketing
Time Inc. May 2014 - Present
Time Inc. March 2010 - May 2014
Time Inc. March 2008 - May 2010
DialAmerica Marketing April 2003 - March 2008
Skills
Digital Marketing, Email Marketing, Marketing Strategy, Social Media Marketing, Customer Acquisition, Marketing Communications, Digital Strategy, Digital Media, Online Advertising, Web Analytics, Marketing, Direct Mail, CRM
Education
Fairleigh Dickinson University-Metropolitan Campus 2009 — 2011
Master's, Marketing
Saint Michael's College 1999 — 2003
Bachelor's, American Studies
Optima Tax Relief June 2014 - Present
High Rise Credit May 2013 - 2014
First Source Financial Management February 2010 - May 2013
DialAmerica Marketing 1999 - 1999
Education
Irvine Valley College
Business
CBIZ MHM, LLC December 2003 - Present
DialAmerica Marketing 1999 - 2003
Skills
Customer Service, Financial Analysis, Microsoft Excel, QuickBooks
Education
Kennesaw State University 1997 — 1999
English
Sequoyah High School 1995 — 1997
Home of Guiding Hands September 2013 - Present
DialAmerica Marketing October 2005 - September 2013
DialAmerica Marketing January 2005 - October 2005
Skills
Onboarding, Applicant Tracking..., Recruiting, Event Planning, Job Fairs, Fundraising, Training, Phone Etiquette, Behavioral Interviewing, Telephone Interviewing, Building Strong..., Employee Referral..., Promotions, Employee Recognition, Employee Wellness, Leadership Development, Interviews, Resume Writing, New Hire Orientations, Temporary Placement, Employee Relations, Hiring, Internet Recruiting, Talent Acquisition, Human Resources, Temporary Staffing, Workforce Planning, Career Development, Staff Retention, Cold Calling, College Recruiting, Contract Recruitment, Screening Resumes, Talent Management, Employee Engagement, Sourcing, Organizational..., Employer Branding, Background Checks, Interview Preparation, Social Networking, Recruitment Advertising, Permanent Placement, HR Policies, Job Search Strategies, Job Search, Job Descriptions, Career Counseling, Employee Training, Customer Retention
Education
San Diego Mesa College 2004 — 2005
Psychology
CSUMB 2003 — 2004
Liberal Studies
Federal Reserve Bank of New York January 2010 - Present
Goldman Sachs May 2006 - February 2009
Hewlett-Packard September 2004 - May 2006
Icon Computer Consultants September 2002 - September 2004
DialAmerica Marketing June 1991 - September 2002
Education
Ramapo College of New Jersey 1990 — 1993
BS, Computer Science
mindSHIFT Technologies 2010 - Present
RightAnswers 2006 - 2009
UPS 1993 - 2006
TNT Express 1991 - 1993
Science Management Corporation 1989 - 1990
DialAmerica Marketing 1986 - 1988
Education
Seton Hall University
B.A., Communication
DialAmerica Marketing March 2011 - Present
Skills
Recruiting, Interviews, Hiring, Training, Sales, Applicant Tracking..., Onboarding, Customer Retention, Employee Relations, Internet Recruiting, Leadership Development, Performance Management, Customer Service
Education
Metropolitan Community College 1996 — 2000
not completed, general education
Time Warner Cable August 1999 - Present
DialAmerica Marketing 1983 - 1999
Skills
Broadband, Telecommunications, Call Center, Wireless, VoIP, Cross-functional Team..., Sales Management, Solution Selling, Customer Retention, Account Management, Team Building, Customer Experience, Managed Services, Direct Sales, Strategic Partnerships, Customer Satisfaction, Sales, Vendor Management, Sales Operations, Team Leadership, Telemarketing, Leadership, Salesforce.com, P&L Management, Call Centers, Product Management, Sales Process, Selling
Education
John Carroll University 1978 — 1983
BSBA, Management
Simons Foundation April 2015 - Present
Web Developer September 2014 - April 2015
Wolters Kluwer October 2013 - September 2014
ADP November 2010 - October 2013
ADP November 2007 - October 2010
ADP September 2003 - October 2007
Broadridge Financial Solutions (formerly ADP Brokerage Services Group) February 2000 - September 2003
Broadridge Financial Solutions (formerly ADP Brokerage Services Group) May 1999 - February 2000
DialAmerica Marketing February 1995 - May 1999
Education
Montclair State University
Master's Degree, Computer Science
Fullstack Academy 2014 — 2015
Pace University
BBA, Accounting
Pearl River High School
Swire Coca Cola, USA November 2014 - Present
Venturing and Emerging Brands at The Coca-Cola Company January 2014 - August 2014
Honest Beverages July 2009 - December 2013
Glaceau (Vitamin Water) May 2008 - August 2008
DialAmerica Marketing January 2008 - March 2008
Coca-Cola Enterprises April 2006 - August 2006
Education
Midland University 2007 — 2009
Business Administration, Marketing
Iowa Western Community College 2005 — 2007
Business Associate Transfer, Business Admin.
Dora's Naturals June 2011 - Present
DialAmerica Marketing May 2007 - June 2009
Donna Reid's Child Development Center November 2005 - August 2006
Mikron Industries June 2005 - August 2005
Skills
Accounts Receivable
Education
Quinnipiac University - School of Business 2006 — 2010
B.S., Management, Accounting
Englert Inc. April 1999 - Present
Englert Inc. April 1999 - Present
Englert Inc. April 1999 - Present
Englert Inc. July 2008 - September 2009
Englert Inc. May 2007 - July 2008
Englert Inc. June 2005 - May 2007
Englert Inc. October 2000 - June 2005
Englert Inc. April 1999 - October 2000
DialAmerica Marketing February 1998 - April 1999
Skills
Construction, Contractors, Project Management, Roofers, Sales, Project Planning, Budgets, Team Building, Building Materials, Negotiation, Strategic Planning, New Business Development, Customer Service, Value Engineering, CRM, Submittals, Project Bidding, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Marketing Communications, Sales Presentations, Construction Management, Contract Management, Contract Negotiation, Sales Operations, Waterproofing, Green Building, Renovation, Cold Calling, Management, Leadership
Education
Elkhorn High School
Farragut High School
Metropolitan Community College
Public Speaking, English Composition, Sociology
UPMC Health Plan June 2012 - Present
ADP April 2010 - October 2011
DialAmerica Marketing May 2003 - January 2010
DialAmerica Marketing 1990 - 2002
DialAmerica Marketing February 1987 - 1990
Skills
Property & Casualty..., Customer Relations, Call Center, Conflict Resolution, Staff Development, Coaching, Strategy Development, Performance Management, Training & Development, Client Services, Employee Relations, Employee Engagement, Sales Management, Sales Support, Salesforce.com, Accident and Health..., Medicare Advantage, Community Outreach, Marketing Strategy
Education
Indiana University of Pennsylvania
Bachelor of Science (BS), Marketing
La Salle University October 2014 - Present
La Salle University May 2011 - October 2014
Community College of Philadelphia May 2008 - May 2011
Bodek and Rhodes 2007 - 2008
DialAmerica Marketing November 2006 - May 2007
DialAmerica Marketing January 1999 - November 2006
Skills
Sales, Management, Event Planning, Social Media, Recruiting, Fundraising, Public Speaking, Nonprofits, Editing, Customer Service, Research, PowerPoint
Education
La Salle University 2012 — 2015
Master of Arts (M.A.)
La Salle University 1990 — 1994
B.A.
Goodwill Industries of Northeast Indiana, Inc. July 2003 - Present
DialAmerica Marketing May 1994 - May 1999
Skills
Citrix Certified..., Microsoft Office 2010, Microsoft servers, Microsoft Servers, Server Administration, Windows 7, Windows XP, Citrix, Windows Vista, Help Desk Support, Microsoft Exchange, Symantec Antivirus, Office 2010, Symantec Endpoint...
Education
Indiana University—Purdue University Fort Wayne 1999 — 2002
BS, Information Systems
STAGE 2 NETWORKS March 2010 - Present
DialAmerica Marketing March 2008 - March 2010
Education
Ramapo College of New Jersey
Paychex October 2013 - Present
Concentrix September 2012 - January 2013
DialAmerica Marketing August 2011 - March 2012
Starbucks September 2008 - August 2009
Rochester General Hospital March 2006 - October 2006
Skills
Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Word, Research, PowerPoint, Social Media, Troubleshooting, Microsoft Excel, Outlook, Technical Writing, Adobe Creative Suite, Marketing, Public Speaking, Training, Photoshop, Photography, Inventory Management, Data Entry, Quality Control, Cross-functional Team..., Process Improvement
Education
Saint John Fisher College 2008 — 2012
B.S., Business Management, Concentration in Marketing
Rochester Institute of Technology 2001 — 2004
Film/Video/Animation
Borduin Marketing Services February 2015 - Present
Rodan + Fields January 2015 - Present
Magazines.com April 2012 - September 2014
DialAmerica Marketing August 1993 - February 2012
Skills
Direct Marketing, Direct Mail, Account Management, Marketing Communications, Online Advertising, Marketing Strategy, Marketing, B2B, Email Marketing, Lead Generation, Social Media Marketing, Integrated Marketing, Sales, Data Analysis, Telemarketing
Education
Michigan State University 1987 — 1992
BS, Merchandising Management
East Kentwood High School
East Kentwood High School
DialAmerica Marketing September 2004 - September 2013
Skills
Telemarketing, Call Center, Customer Retention, Customer Service, Customer Satisfaction, Call Centers, Microsoft Office, Lead Generation, Account Management, Microsoft Word, Team Leadership, Customer Experience, Inbound Marketing, Event Planning, Salesforce.com, Sales, Leadership, Recruiting, Training, Sales Management, Coaching, Team Building, Sales Operations, Marketing, Operations Management, Management, Leadership Development, CRM
Education
Loyola University of Chicago 1987 — 1990
Neishloss & Fleming, Inc. September 2013 - July 2015
DialAmerica Marketing December 2006 - September 2013
Skills
Customer Service, Management, Sales, Customer Satisfaction, Medicare, Leadership, Call Centers, Customer Retention, Claim, Strategic Planning, Insurance, Health Insurance, Marketing, Microsoft CRM
Education
Indiana University of Pennsylvania
Dialamerica Marketing January 2011 - Present
DialAmerica Marketing August 2009 - January 2011
DialAmerica Marketing January 2008 - October 2009
DialAmerica Marketing October 2004 - January 2008
Skills
Business Management, Sales Management, Customer Relations, Word, PowerPoint, Excel, Account Management, Customer Service, Call Center, Microsoft Office, Telemarketing, Team Building, Marketing Strategy, Competitive Analysis, Problem Solving, Coaching, Strategic Planning, Leadership, Customer Satisfaction, Training, Customer Retention, Recruiting, Sales, Management, Call Centers, Microsoft Word, Microsoft Excel, Lead Generation, Inbound Marketing, Marketing, CRM, Direct Marketing, Customer Experience, Email Marketing, B2B, Sales Operations, Social Networking
Education
Piedmont College
Bachelor of Arts (B.A.), Business Administration and Management, General
DialAmerica Marketing August 2008 - Present
Borders Books October 2004 - August 2008
Skills
Telemarketing, Lead Generation, Account Management, Call Centers, Customer Service, Leadership, Marketing, Sales, Direct Marketing, Microsoft Office
Education
ITT Technical Institute-Pittsburgh 2003 — 2005
Associate's Degree, Information Technology: Software Applications and Programming
DialAmerica Marketing 2010 - Present
DialAmerica 2004 - 2010
DialAmerica 2000 - 2004
DialAmerica 2000 - 2000
Skills
Telemarketing, Account Management, Customer Retention, Direct Marketing, Customer Satisfaction, Sales, Sales Operations, Sales Management, Project Management, Customer Service, Social Media, Marketing, Online Advertising, Marketing Strategy, Advertising, Microsoft Office, Social Media Marketing, Microsoft Excel, PowerPoint, Lead Generation, Customer Experience, B2B, Training, Cold Calling, Customer Acquisition, Leadership
Education
Pasco-Hernando State College 1998 — 2000
Accounting and Business/Management
DialAmerica Marketing July 2008 - Present
DialAmerica Marketing October 2004 - July 2008
Shoppers Charge Accounts Co. April 2001 - September 2001
Hudson United Bank April 2000 - September 2000
Skills
Customer Retention, Customer Service, Account Management, Direct Marketing, Lead Generation, Marketing Strategy, Marketing, Call Centers, Email Marketing, Manage Client..., CRM, Salesforce.com, Program Management, Telemarketing, Sales, Management
Education
Seton Hall University 2000 — 2004
Bachelor's Degree, Marketing, Magna Cum Laude
GE Transportation July 2011 - Present
DialAmerica Marketing February 2009 - January 2011
Skills
Oracle Applications, Microsoft Excel, Microsoft Word, Microsoft Access, Adobe Creative Suite, QuarkXPress, Adobe Fireworks, Dreamweaver, Pagemaker, Windows 7, Mac OS X, Time Management, analysis, Strategic Communications
Education
Bluegrass Community and Technical College
Graphic Design
Northern Kentucky University
Fine Arts
University of Kentucky
DialAmerica Marketing
Skills
Customer Service
Education
San Diego State University-California State University 2015 — 2017
Master of Science (MS), Marriage and Family Therapy/Counseling
San Diego State University-California State University 2004 — 2009
BA of Liberal Arts & Sciences, Major: Sociology Minor: Child and Family Development
Wells Fargo Home Mortgage July 2010 - Present
JPMorgan Chase Bank NA March 2006 - July 2010
GEICO September 2002 - March 2006
DialAmerica Marketing November 2001 - September 2002
FACS GROUP INC September 1996 - August 2001
Education
San Diego State University-California State University 2000 — 2005
BA, Communication
Galloway, Johnson, Tompkins, Burr & Smith, A PLC June 2013 - Present
Chaffe McCall, L.L.P. August 2009 - October 2011
DialAmerica Marketing December 2005 - March 2008
Skills
Litigation Support, Litigation, Microsoft Office, Mediation, Legal Assistance, Legal Writing, Trials, Research, Civil Litigation, SharePoint, Document Management, Legal Research, Westlaw, Commercial Litigation
Education
Kalamazoo College 1995 — 1999
English
DialAmerica Marketing July 2011 - February 2012
DialAmerica Marketing December 2008 - July 2011
DialAmerica Marketing September 2007 - December 2008
DialAmerica Marketing September 2005 - December 2007
Skills
Account Management, Customer Retention, Telesales
Education
Quinnipiac University - School of Business 2001 — 2005
Bachlor of Science, Management
DialAmerica Marketing August 2011 - Present
JDC Group May 2011 - July 2011
Skills
Computer Hardware, Marketing Communications, Direct Marketing
Education
Hiram College
John Hay High School
Epicor Software Corp 2006 - 2011
DialAmerica Marketing 1991 - 2003
Education
Hofstra University
BA, English Language and Literature, General
Broadview Networks July 2011 - Present
DialAmerica Marketing October 2005 - December 2008
MAXIMUS January 2004 - October 2005
Education
Hofstra University 1999 — 2003
Bachelors Degree, Public Relations & Sociology
M&M Technology LLC June 2012 - Present
DialAmerica Marketing August 2011 - June 2012
Education
ITT Technical Institute-Omaha 2011 — 2013
Associate of Applied Science, Network and System Administration/Administrator, 4.0
California Marketing July 2012 - Present
Team Magnet Promotions January 2007 - January 2009
San Diego Neighborhood Newspaper Group March 2000 - September 2006
DialAmerica Marketing March 1998 - November 1999
Roman Catholic Diocese of San Diego - The Southern Cross October 1996 - January 1998
Skills
Marketing Strategy, Marketing, Email Marketing, Sales, CRM, Customer Satisfaction, Social Media, Social Networking, Sales Prospecting, Customer Service, PowerPoint, Marketing Research, Outlook, Promotional Analysis, Public Speaking
Education
University of South Carolina-Aiken 1983 — 1986
Bachelor of Business Administration (BBA), Communication and Media Studies
Huntingdon College 1982 — 1983
Liberal Arts and Sciences/Liberal Studies
Gannett May 2015 - Present
Unisys Technical Services February 2014 - May 2015
Frontier Communications October 2012 - February 2014
DialAmerica Marketing August 2010 - May 2012
Adecco Group June 2010 - March 2011
Skills
Sales Management, Manage Client..., Market Research, Marketing, Public Relations, Customer Retention, Recruiting, Account Management, CRM, Team Management, Customer Satisfaction, Management
Education
St. Bonaventure University 1996 — 2000
Bachelor of Arts (B.A.), Journalism/Mass Communications