EBSCO Information Services
Industry: Company
DescriptionEBSCO Information Services, headquartered in Ipswich, Massachusetts, is a division of EBSCO Industries Inc., the third largest private company in Birmingham, Alabama, with annual sales of nearly $2 billion according to the BBJ's 2013 Book of Lists. Customer service: 00 1 978-356-6500 Headquarters: Ipswich, Massachusetts, United States CEO: Tim Collins Founder: Tim Collins Subsidiaries: Salem Press, LearningExpress, LLC, Parent organization: EBSCO Industries
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EBSCO Information Services Employees
EBSCO Information Services September 2013 - Present
EBSCO Information Services August 2013 - September 2013
EBSCO Publishing January 2013 - August 2013
Blue Vase Marketing July 2012 - January 2013
Bed Bath & Beyond August 2011 - July 2012
Woodman's of Essex January 2009 - January 2010
Skills
Creative Writing, Social Skills, Graphic Design, Employee Training, PowerPoint, Retail, Social Media, Social Networking, Customer Service, Social Media Marketing, Microsoft Office, Facebook, Management, Sales
Education
University of Massachusetts, Amherst 2008 — 2012
Degree, Psychology
2004-2008 Manchester Essex Regional High School
EBSCO Information Services May 2004 - Present
Skills
Software Quality..., Software Development, Test Automation, Agile Methodologies, Testing, Test Planning, Agile Testing, Scrum, Microsoft SQL Server, Web Services, XML, Databases, SDLC, SQL, Software Engineering
Education
University of Illinois at Urbana-Champaign 1982 — 1986
Bachelor of Science, Electrical Engineering, 3.4/4.0
EBSCO Information Services July 2014 - Present
EBSCO Information Services January 2007 - June 2014
EBSCO Information Services August 2005 - January 2007
Putnam Investments October 2003 - August 2005
Skills
Agile Methodologies, JIRA, Appworx, Linux, Batch Files, SQL, Test Planning, Scrum, Software Documentation, Training, SDLC
Education
University of Massachusetts Lowell 1999 — 2003
Bachelor's Degree, Marketing/Marketing Management, General
EBSCO Information Services October 2014 - Present
Ex Libris July 2001 - October 2014
Harvard Business School 1999 - 2001
University of Illinois at Urbana-Champaign 1998 - 1999
Harvard Law School 1989 - 1998
Turkish American Association 1988 - 1988
Karadeniz Teknik Universitesi 1987 - 1988
Skills
Metadata, Digital Libraries, Teaching, XML, Technical Writing, HTML, Wordpress, Electronic Resources, Databases, Information Retrieval, Library, Software Documentation, Professional Services, Project Management, Dublin Core, Authentication, Technical Documentation, CONTENTdm, Public Services, Library Automation, Customer Relations, Problem Solving, Libraries, Documentation, E-learning, CSS, Writing, Mentoring, SQL, Content Management, Archives, Information Management, Information Analysis, Digital Preservation, Library Science, Library Management, Information Architecture, Metadata Management, Cataloging, Aleph, Digitization, Integrated Library..., E-Learning
Education
University of Illinois at Urbana-Champaign 1998 — 1999
MS, Library Science
University of Illinois at Urbana-Champaign 1982 — 1987
BA, Teaching of English
University of California, San Diego September 2014 - Present
Mingei International Museum July 2014 - August 2014
Harvard University Libraries March 2014 - June 2014
EBSCO Information Services September 2013 - January 2014
University of Massachusetts Amherst June 2012 - May 2013
Skills
Digital Image Processing, Multi Tasking, Data Entry, Research, Photoshop, Metadata, Digitization, Aleph, Copy Cataloging, Writing
Education
University of Massachusetts, Amherst 2009 — 2013
Bachelor of Arts (BA), Middle Eastern History
Corbus LLC June 2011 - Present
General Electric 2011 - Present
Salem Public Schools 2010 - 2011
EBSCO Information Services 2008 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, IFS ERP, Outlook, Oracle E-Business Suite, WebEx, Demand Planning, Telepresence, English, Public Speaking, Research, Teaching, Photoshop, Editing, Abstracting, Windows 7, Google Docs, HTML, Information Management, Keyword Research
Education
University of New Hampshire 2003 — 2007
Bachelor's, English, Anthropology
Miss Hall's School 1998 — 2002
EBSCO Information Services August 2014 - Present
Skills
Content Management, Microsoft Excel, Online Research, Customer Service, Market Research, Databases, Web Content, Microsoft Word, General Awesomeness, Editing, Blogging, Social Media, Social Networking, WordPress, Social Media Marketing, Research, Lead Generation, HTML, Data Analysis, Account Management, Microsoft Office, Sales, Training, Lead generation
Education
University of Massachusetts, Amherst 2007 — 2011
Bachelor's Degree, Journalism, Political Science
University of Hawaii at Manoa 2010 — 2011
B.A. Arts, Journalism
Citi February 2014 - Present
Childrens Hospital November 2013 - May 2014
GE October 2012 - November 2013
EBSCO Information Services November 2010 - May 2012
Alcoa Fastening Systems June 2009 - October 2010
Data Exchange Corporation January 2006 - June 2009
Tatung Company of America May 2005 - December 2006
MCC4 Computer Networking February 2002 - December 2005
Skills
IIS, Microsoft SQL Server, DNS, Windows Server, VMware ESX, Servers, VMware, HTML, Active Directory, SharePoint, Windows, FTP, Virtualization, Network Administration, DHCP, SQL, Firewalls, Disaster Recovery, Help Desk Support, Remote Desktop, Desktop Deployment, LAN-WAN, Microsoft Exchange, Microsoft Office 2007, Cisco VPN, LAN Switching, XP, Switches, Networking, Laptops, Troubleshooting, Computer Hardware, VPN, Hardware, Windows 7, TCP/IP, Operating Systems, Windows XP, Information Technology, Technical Support, Software Installation, Cisco Technologies, Routers, Microsoft Office
Education
University of Phoenix 2011 — 2014
System, Networking, and LAN/WAN Management/Manager
Maric College 1998 — 2000
Associate's degree, Network and System Administration/Administrator
EBSCO Information Services October 2011 - Present
EBSCO Information Services February 2008 - September 2011
Skills
Public Speaking, Online Publishing, Publishing, Copy Editing, Proofreading, Editing, Copywriting, Content Management, Blogging, Social Media, Online Marketing, Email Marketing, Online Advertising, Press Releases, Social Media Marketing, Technical Writing, Ebooks, Content Strategy
Education
University of New Hampshire 2006 — 2007
Master of Arts
University of Massachusetts at Lowell 2001 — 2005
Bachelor of Arts
Salem High School
EBSCO Information Services January 2012 - Present
Lowell Telecommunications Corporation (LTC) January 2009 - December 2012
Verizon Communications July 1989 - December 2007
Just Right Reservations, Inc. January 1999 - December 2002
Skills
Team Leadership, Requirements Analysis, Business Analysis, Systems Analysis, Requirements Gathering, Online Research, Databases, Confluence, Gliffy, Visio, SharePoint, Microsoft Office, Tableau, Agile Methodologies, Program Management, Project Management, Software Project..., Software Design, Software Development, Business Process, Quality Assurance, Testing, Integration, Business Intelligence, Telecommunications, SDLC, CRM, Appworx, Visual Studio, Microsoft SQL Server, SQL, MySQL, .NET, Linux, Unix, Toad, Putty, PLI, Producer, Field Producer, Field Camera, Television Studio..., Mac, Garageband, Final Cut Studio, Pinnacle Studio, Enterprise Architecture, Leadership
Education
University of Massachusetts at Lowell
Bachelor of Science, Mathematics
New Horizons Computer Learning Center
Certificate, Advanced Project Management - Software Tools
William George Associates Ltd.
Certificate, Advanced Project Management
EBSCO Information Services September 2014 - Present
Raytheon BBN Technologies March 2009 - September 2014
VoiceVerified Inc. January 2007 - February 2009
Auditory Perception Lab, Ohio State University June 2005 - December 2006
Speech Processing Lab, Temple University May 2003 - May 2005
Skills
Pattern Recognition, Machine Learning, Perl, Matlab, C, Eclipse, MySQL, REST, CVS, C#, Subversion, Visual Studio, Simulations, .NET, VSS, Solaris, Middleware, GNU tools, Software Engineering, Algorithms, Linux, Software Development, Programming, Java, Distributed Systems, Signal Processing, Speech Recognition, Information Retrieval, Multithreading, Natural Language..., ASP.NET, Computer Vision, Speech Processing, SQL, Tomcat, Scalability, Statistical Modeling, Databases, Computer Science, Artificial Intelligence, Algorithm Design, Big Data, Python, Information Extraction, Data Analysis, Web Services, Hibernate, Digital Image Processing, Text Mining, Hadoop
Education
The Ohio State University 2005 — 2006
Graduate studies, Computer Science
Temple University 2002 — 2005
MS, Computer Engineering
University of Mumbai 1998 — 2002
BS, Electronics and Computer Engineering
EBSCO Information Services June 2014 - Present
iRobot April 2009 - May 2014
Raytheon March 2004 - April 2009
Raytheon March 2000 - March 2004
Raytheon February 1997 - March 2000
Northbridge Public Schools 1990 - 1996
Skills
DoD, Engineering Management, Government Contracting, Windchill, Security Clearance, Integrated Logistics..., Six Sigma, Maintainability, Aerospace, Logistics Engineering, Configuration Management, CMMI, Project Management, Supportability Analysis, SOW, Customer Service, Product Support, Robot, RFP, BOE, CAM, IPT, CPT, User Experience, Human Factors, Operations Research, Industrial Engineering, Customer Experience, Relationship Management, Lean Thinking, Kanban, PDSA, Kaizen, Gemba
Education
Salem State College - Bertolon School of Business 2004 — 2007
Master of Business Administration (MBA)
University of Massachusetts, Amherst 1989 — 1994
Bachelor of Science (BS), Industrial Engineering and Operations Research
EBSCO Information Services September 2014 - Present
EBSCO Information Services March 2014 - September 2014
Exeter Hospital February 2011 - March 2014
Landwright, LLC April 2003 - February 2011
Skills
Customer Service, Troubleshooting, Process Improvement, iOS, Apple OS, Project Management, Wyse, Windows, Citrix, Healthcare Information..., Microsoft Office, Mobile Device Management, Windows 7, Active Directory, Group Policy, Android, Budgets, Analysis, International Support, Windows Server, VMware, Desktop Application..., Confluence, tableau, Rally
Education
University of New Hampshire - Whittemore School of Business and Economics 1999 — 2002
Bachelor of Science (B.S.), Business Administration
EBSCO Information Services March 2015 - Present
EBSCO Information Services September 2012 - Present
EBSCO Publishing October 2004 - September 2012
Sports Illustrated Magazine January 2000 - October 2004
Skills
Account Management, Lead Generation, Solution Selling, Database Marketing, Academic Libraries, Databases, Direct Sales, Cold Calling, CRM, Strategic Partnerships, Enterprise Software, SaaS, Sales Process, Email Marketing, Sales, Salesforce.com, New Business Development, Social Media, Management, Sales Operations, B2B, Sales Management, Sales Presentations, Content Management
Education
University of Massachusetts, Amherst 1994 — 1998
Bachelors, Journalism, History
EBSCO Information Services November 2014 - Present
Walgreens March 2010 - November 2014
People's United Bank March 2014 - October 2014
Skills
Typing, Computer Hardware, Microsoft Office, Customer Service, Cash Management, Team Leadership, Human Resources, Pharmacy Technicians, QuickBooks, Inventory Management, Outlook, Access, Time Management, Telephone Skills
Education
University of Massachusetts Dartmouth 2010 — 2012
Human Resources Management, Business
RISI 2013 - 2014
EBSCO Information Services 2012 - 2013
Crestline Promotional Products 2010 - 2012
Verilux 2005 - 2008
The Christian Science Monitor 2001 - 2005
Skills
Strategic Marketing..., Direct Marketing..., Google Adwords, Google Analytics, Marketo, Email design and..., Copywriting, SEO, Creative Strategy, Integrated Marketing, Advertising, Marketing Management, B2B, Marketing, Digital Marketing, Direct Marketing, Online Advertising, Social Media Marketing, Marketing Communications, Media Planning, Marketing Strategy, Email Marketing, Market Research, B2B Marketing, Direct Mail
Education
University of Southern California
Bachelor's Degree, Marketing
University of Pennsylvania - The Wharton School
MBA Equivalency, Marketing
EBSCO Information Services March 2013 - Present
EBSCO Information Services September 2011 - Present
Life Visions, LLC January 2010 - September 2011
YMCA January 1999 - October 2009
Skills
Technical Support, Training, Troubleshooting, Microsoft SQL Server, Microsoft Excel, Project Coordination, Program Management, Team Leadership, Leadership, Management, Customer Satisfaction, Project Management, Time Management, Customer Service
Education
University of New Hampshire 2005 — 2009
Bachelor's degree, Psychology
Goffstown High School 2001 — 2005
EBSCO Information Services April 2014 - July 2015
McDermott Will & Emery December 2012 - April 2014
QIAGEN March 2008 - December 2012
Geek Squad August 2005 - March 2008
Skills
VMware, Active Directory, Troubleshooting, Medical Devices, Customer Service, Hardware Diagnostics, Windows Server, Technical Support, Biotechnology, Team Leadership, Microsoft Exchange, XP, Management, Lifesciences, Windows 7, Microsoft Office, Windows, Project Management, System Center..., Help Desk Support, Software Documentation, SharePoint, Blackberry Enterprise..., IT Management, Windows XP, IT Solutions, SCCM
Education
Chesapeake Academy 1998 — 2003
University of Maryland College Park
EBSCO Information Services May 2012 - Present
Biogen Idec October 2008 - May 2012
Glasshouse Technologies June 2008 - May 2012
University of Massachusetts Amherst May 2007 - June 2008
Skills
Disaster Recovery, Windows, Active Directory, Storage Area Networks, Data Center, Storage, VMware ESX, NetApp, Infrastructure, Brocade, Replication, Oracle, Storage Management, vSphere, VMware, VMware Infrastructure, SAN, Unix, High Availability, Virtualization
Education
University of Massachusetts, Amherst
Bachelor's Degree, Computer Science
Maggiano's Little Italy November 2010 - Present
Chili's February 2007 - May 2010
RealtySouth September 2008 - May 2009
RealtySouth February 2007 - September 2008
Baumhower's Wings Restaurant August 2005 - December 2006
Hoover Towing Services / 280 Towing April 2003 - August 2005
EBSCO Information Services October 1999 - August 2004
Skills
Customer Service, Management, Training, Payroll, Microsoft Word, Accounts Payable, Accounts Receivable, Real Estate, Restaurants, Microsoft Office, Marketing, Selling, Microsoft Excel, Photoshop, Income Statement, Human Resources, Accounting, Bookkeeping, Invoicing, Telephone Skills, Buyers, Listings, Residential Homes, Hospitality, QuickBooks, Administrative..., Teamwork, Office Management, Outlook, Event Planning
Education
University of Phoenix 2009 — 2011
BA, Business Administration
Jefferson State Community College 1996 — 1998
AA, Communications
Hope Christian School 1992 — 1996
Diploma, High School Education
St. Ann's home and school June 2015 - Present
EF Education First April 2011 - June 2015
United Pipe and Steel October 2009 - April 2011
EBSCO Information Services April 2008 - October 2009
University of New Hampshire October 2005 - June 2009
RSU 10 School District July 2004 - August 2004
RSU 10 School District July 2003 - August 2003
Skills
Customer Service, Customer Interaction, Time Management, Organization, Creativity, Peer Mentoring, Social Media, Copy Editing, Public Speaking, Microsoft Office, Microsoft Word, Performing Arts, PowerPoint, Microsoft Excel, Research, Artistic Eye, Teaching, Training, Streamlining Work..., Editing, Communication, Blogging, Social Networking
Education
EF International Language School- Rome 2015 — 2016
N/A, Italian Language
University of New Hampshire 2005 — 2009
Bachelor of Arts (B.A.), Communication, General
University of New Hampshire 2005 — 2009
Bachelor of Arts (B.A.), Theatre/Theater
EBSCO Information Services July 2015 - Present
EBSCO Information Services July 2013 - Present
EBSCO Information Services May 2011 - Present
Gloucester Public Schools September 2009 - May 2011
Architectural Casework & Millwork June 2008 - November 2010
Brewer High School January 2009 - May 2009
Skills
Sales, Training, Teaching, Information Literacy, Microsoft Office, Customer Retention, Account Management, NetSuite, Lesson Planning, Customer Experience, Problem Solving, Windows, Territory Management, Territory Development, Photoshop, Presentations, Teamwork, Long-term Customer..., Pricing, Mac OS X, Grading, Classroom Management, Woodworking, Carpentry, CAD, Illustrator, Shop Drawings, SaaS, Strategic Planning, Public Speaking, Customer Service
Education
University of Maine 2005 — 2009
Bachelor of Science (B.S.), Secondary Education and Teaching
ADTRAV Travel Management July 2014 - Present
CTS, Inc. March 2013 - July 2014
Colonial Properties Trust March 2008 - March 2013
EBSCO Information Services March 2005 - March 2008
Skills
.NET, SDLC, Software Development, C#, ASP.NET MVC, T-SQL, Microsoft SQL Server, ASP.NET, SSRS, SSIS, Visual Studio, WPF, HTML 5, Silverlight, WCF Services, NHibernate, Web Development, ASP.NET Web API
Education
University of South Alabama 1999 — 2004
Bachelor of Science (BS), Computer Science
SmarterTravel February 2015 - Present
Aereo April 2014 - Present
EBSCO Information Services March 2013 - March 2014
EBSCO Information Services July 2011 - March 2013
Skills
Java, PHP, Spring, Maven, Unit Testing, Jenkins, XML
Education
University of Massachusetts, Amherst
Bachelor of Science (BS), Computer Science
EBSCO Information Services September 2014 - September 2015
Cheers Boston October 2011 - September 2015
Cengage Learning February 2014 - August 2014
Pearson Learning Solutions May 2012 - February 2013
Spotlight Program February 2007 - May 2010
College of Visual and Performing Arts Dean's Office September 2006 - December 2007
Skills
Time Management, Microsoft Word, Social Media, Data Entry, PowerPoint, Microsoft Office, InDesign, Research, Customer Service, Editorial, Academic Publishing, Copy Editing, Online Publishing, Efficiency, Multi Tasking, Social Networking, Office 365, Content Management, Training
Education
University of Massachusetts Dartmouth 2006 — 2010
Bachelor of Arts (B.A.), English Literature and Criticism, History
EBSCO Information Services October 2013 - Present
Durham County Library May 2010 - October 2013
EBSCO Publishing 2009 - October 2013
Durham County Library November 2003 - May 2010
Durham County Library October 2001 - October 2003
Greensboro News & Record May 1998 - July 1999
Greensboro News & Record May 1997 - May 1998
Skills
Collection Development, Young Adult Literature, Information Literacy, Public Libraries, Library Instruction, Library Management, Editing, Young Adult Services, Customer Service, Proofreading, Copy Editing, Teen Programming, Teen Services, Library Reference, Virtual Reference, Writing, Volunteer Management, Mentoring, Reader's Advisory
Education
University of North Carolina at Chapel Hill 1999 — 2001
MLS, Library Science
University of North Carolina at Greensboro 1993 — 1997
BA, English
EBSCO Information Services October 1992 - Present
EBSCO Information Services July 2011 - June 2014
EBSCO Information Services July 2010 - June 2011
EBSCO Information Services January 2004 - August 2010
EBSCO Information Services October 1992 - January 2004
WT Cox Subscriptions January 1986 - July 1991
Skills
Account Management, Solution Selling, Salesforce.com, New Business Development, Sales Management, Cold Calling, SaaS, Lead Generation, Sales Process, Sales Presentations, Digital Marketing, Business Development, Sales, Team Leadership, Management, Customer Retention, CRM, Selling, Strategic Partnerships, Direct Sales, Sales Operations, B2B, Key Account Management, Competitive Analysis, Marketing, Product Management, Business Strategy, Team Building, Online Marketing, Cloud Computing, Marketing Strategy, Start-ups, Leadership, International Sales, Strategic Planning, Customer Satisfaction, Email Marketing, Enterprise Software, Training, Marketing Communications, Business Planning, Coaching, Entrepreneurship, Market Research, Strategy, Product Marketing
Education
University of North Carolina at Wilmington 1982 — 1986
Bachelor’s Degree, Sales, Distribution, and Marketing Operations, General
Baker & Taylor October 2009 - Present
EBSCO Information Services July 2009 - October 2009
AIM Institute October 2006 - March 2009
AIM Institute October 2006 - March 2009
EBSCO Publishing 2002 - 2006
Skills
Account Management, Sales Management, Customer Relations, Problem Solving, Sales, Strategic Planning, Customer Service, Direct Sales, Selling, Sales Process, Sales Operations, Advertising, Email Marketing, Online Marketing, Marketing Communications, Salesforce.com, Management, New Business Development
Education
University of Nebraska at Omaha
Masters, Counseling/Psychology
University of Nebraska at Omaha
Bachelors, Secondary Education
Ebsco Information Services August 2009 - Present
Nicholson Kovac October 1994 - January 2009
Nicholson Kovac 1994 - 2009
Bethany Medical Center February 1994 - October 1994
American Public Works Association March 1993 - January 1994
University of Missouri-Kansas City March 1991 - March 1993
University of Missouri-Kansas City June 1985 - March 1991
Education
University of Missouri-Kansas City 1987 — 1991
M.A, Public Administration
University of Wisconsin-Madison 1983 — 1984
Master's degree, Library and Information Science
University of Wisconsin-Oshkosh 1977 — 1981
B.A., Library Science
SourceMedical August 2015 - Present
EBSCO Information Services July 2014 - July 2015
Microsoft May 2010 - July 2014
HCL Technologies October 2010 - January 2011
Skills
WCF, ASP.NET, Web Services, Mobile Devices, Java Enterprise Edition, Agile Methodologies, Servlets, XML, Core Java
Education
University of North Florida 2008 — 2010
B.S. IS, Information Science
EBSCO Information Services September 2015 - Present
Mystic Valley Regional Charter School April 2015 - September 2015
Massachusetts Institute of Technology (MIT) April 2014 - April 2015
Child Care 2001 - 2015
Historic New England January 2014 - April 2014
Harvard Business School 2013 - 2014
Bay State College 2012 - 2014
Perkins School for the Blind 2012 - 2012
Canto 6 Bakery and Cafe 2011 - 2012
Starbucks 2010 - 2011
Skills
Atlas ILLiad..., ExLibris Aleph..., BScan ILL..., XML, HTML, CSS, MARC, Cataloging, Libraries, Editing, Archives, Copy Editing, Higher Education, Access, Research, Library Science, Microsoft Word, Microsoft Office, Customer Service
Education
Simmons College Graduate School of Library and Information Science 2012 — 2014
Master's Degree, Archives Management
University of Massachusetts Boston 2008 — 2012
Bachelor's Degree, Art History and Philosophy
Thomson Reuters January 2014 - Present
EBSCO Information Services December 2008 - August 2013
ProQuest--Refworks March 2003 - December 2008
Thomson Reuters--West Group October 1998 - November 2003
Skills
Direct Sales, Windows, Customer Satisfaction, HTML, Direct Marketing, Management, Security, Mobile Devices, Marketing, Customer Service, Research, Sales, Microsoft Office, Solution Selling, Team Leadership, Salesforce.com, Social Networking, Account Management, Team Management, Sales Process, Trade Shows, Business Development, Lead Generation, CRM, B2B, Client Relations Skills, Client Co-ordination, Strategy, Training, Sales Operations, Cold Calling, Sales Presentations, Analytics
Education
University of Maryland College Park 1980 — 1984
Bachelor's degree in Business Management, Business Administration, Management and Operations
The Life Underwriting Training Council
LUTCF Diploma in Life Insurance Marketing, Life Insurance Sales
EBSCO Information Services June 2014 - Present
EBSCO Information Services December 2013 - June 2014
EBSCO Information Services February 2005 - December 2013
META Group 2000 - 2004
Data General 1990 - 1999
Skills
Architecture, Business Analysis, Sales Process, Process Improvement, Security, Go-to-market Strategy, Business Development, Technical Writing, Storage, Product Marketing, Account Management, Change Management, Management, Databases, Healthcare, Project Management
Education
University of Massachusetts, Amherst 1983 — 1987
Bachelor of Arts (BA), Political Science and Government
EBSCO Information Services June 2013 - Present
EBSCO Subscription Service January 2013 - June 2013
EBSCO Publishing June 2011 - January 2013
Skills
Solution Selling, Salesforce.com, Sales Management, Sales Process, Sales Presentations, Account Management, Sales, Business Development, Lead Generation, SaaS, New Business Development, Customer Service, B2B, Selling, Sales Operations, Direct Sales, Email Marketing
Education
University of North Carolina at Chapel Hill 1980 — 1984
BA, Economics
EBSCO Information Services June 2013 - December 2014
EBSCO Information Services June 2012 - June 2013
EBSCO Information Services February 2011 - June 2012
EBSCO Information Services September 2009 - February 2011
EBSCO Information Services May 2009 - September 2009
University of New Hampshire August 2007 - May 2009
EBSCO Information Services May 2008 - September 2008
University of New Hampshire - Center for Academic Enrichment September 2006 - May 2008
Skills
CRM, Customer Service, Account Management, Training, Customer Retention, Analysis, Troubleshooting, Management, Sales, Program Management, MS Project, Technical Writing, Databases, Project Coordination, Relationship Management, Negotiation, Microsoft Excel, PowerPoint development, Prezi, Sales Presentations, Technical Support, Technical Presentations, Software Documentation, Quality Assurance, Time Management, Employee Training, Online Databases
Education
University of New Hampshire 2005 — 2009
English, English Language and Literature/Letters, 3.7 GPA
Pinkerton Academy 2001 — 2005
High School
EBSCO Information Services July 2015 - Present
EBSCO Information Services July 2014 - Present
EBSCO Information Services September 2013 - June 2014
EBSCO Information Services February 2013 - September 2013
EBSCO Publishing July 2012 - January 2013
EBSCO Publishing January 2012 - July 2012
EBSCO Publishing February 2011 - January 2012
EBSCO Publishing January 2009 - January 2011
Skills
Business Communications, Internal Communications, Attention To Detail, Publishing, Microsoft Office, Ebooks, Audiobooks, Leadership, Academic Publishing, Training, Audio Books, Publications, Proofreading, Strategy, Published Author, Content Development, Online Publishing
Education
The Providence Institute 2007 — 2007
Licensed Massage Therapist
University of Massachusetts, Amherst 2002 — 2006
Bachelor of Arts, Psychology, Italian Studies
EBSCO Information Services May 2015 - Present
EBSCO Information Services May 2013 - August 2013
Skills
Leadership, Public Speaking, Microsoft Office, Improvisational Comedy, Writing, Social Networking, Time Management
Education
University of Massachusetts, Amherst 2013 — 2017
Political Science & Chinese, Junior
Hamilton Wenham Regional High School 2009 — 2013
EBSCO Information Services March 2015 - Present
Sky Meadow Country Club May 2014 - December 2014
Brothers Butcher January 2010 - January 2013
Skills
SaaS, Entrepreneurship, Microsoft Office, Social Media, Sales, Research, Account Management, New Business Development, Editing, Training
Education
University of Maryland College Park 2013 — 2017
University of Maryland College Park 2013 — 2017
Cox Automotive Inc. July 2015 - Present
Freelance January 2010 - Present
YP 2014 - July 2015
The Creative Group 2015 - 2015
The Creative Group 2015 - 2015
ProExel Media June 2013 - March 2014
Mountaintop Community Church 2010 - 2013
EBSCO Information Services September 2010 - September 2012
Long's Electronics Inc March 2007 - January 2010
Zale October 2005 - October 2006
Skills
Media Planning, Interactive Marketing, Content Strategy, Integrated Marketing, B2B Marketing, Media Buying, Mobile Marketing, PPC, Social Media Measurement, Web Analytics, Digital Marketing, SEM, Email Marketing, Google Analytics, Digital Strategy, Online Advertising, Online Marketing, Google Adwords, Social Media Marketing, SEO, Advertising, Facebook, Digital Media, Lead Generation, Social Media, Marketing Strategy, Social Networking, Marketing, Competitive Analysis, Publishing, Online Publishing, Technical Writing, Proposal Writing, Copy Editing, Team Leadership, Project Management, Proofreading, Administrative..., Office Administration, Problem Solving, Critical Thinking, Direct Marketing, B2B, Customer Service, Microsoft Office, Management, Sales, Leadership, Team Building, Public Speaking
Education
Kaplan University 2009 — 2013
Bachelor of Science (BS), Communications
University of Montevallo 1998 — 2000
Communication
EBSCO Information Services January 2015 - Present
SwervePoint December 2012 - January 2015
SwervePoint June 2011 - December 2012
Sleep Management Solutions LLC September 2008 - June 2011
Bed Bath & Beyond June 2006 - September 2008
Skills
Sales, Social Media, Management, Process Improvement, Customer Service, Account Management, Marketing, Microsoft Excel, Outlook, PowerPoint
Education
University of Massachusetts Dartmouth 2002 — 2006
Bachelors, Business Marketing
BedWatch 2014 - Present
EBSCO Information Services 2014 - 2014
Readiness Rounds 2012 - 2014
Infused Medical Technology, Inc. January 2012 - September 2012
Village Fertility Pharmacy 2010 - 2011
Textron 2000 - 2010
Skills
Sales Operations, Sales, Selling, International Sales, Customer Service, Account Management, New Business Development, Sales Presentations, Patient Safety, Healthcare Management, Healthcare Information..., Medical Devices, Sales Management, Direct Sales, Product Launch, Cold Calling, Capital Equipment, Cross-functional Team..., Pricing, Salesforce.com, Business Development, Management, Solution Selling, Team Building
Education
University of Nebraska at Omaha
Bachelors of Science, Speech Communication
High Liner Foods May 2015 - Present
High Liner Foods December 2014 - April 2015
ALKU June 2014 - October 2014
University of New Hampshire January 2011 - May 2014
EBSCO Information Services May 2013 - August 2013
EBSCO Information Services July 2012 - August 2012
Christine's Crossing June 2011 - August 2011
Wentworth by the Sea June 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Social Media, Leadership, PowerPoint, Data Analysis, Microsoft Word, Technical Writing, Editing, Access, Management, Recruiting
Education
University of New Hampshire 2010 — 2014
Bachelor's degree, Communications
University of New Hampshire 2010 — 2012
Associate's degree, Applied Business Management
University of Massachusetts Amherst January 2014 - Present
New York University May 2015 - August 2015
PCI Synthesis April 2014 - January 2015
EBSCO Information Services May 2013 - August 2013
Education
University of Massachusetts, Amherst 2012 — 2016
Chemistry & Philosophy, Junior
Hamilton-Wenham Regional High School 2008 — 2012
High School Diploma
EBSCO Information Services November 2014 - Present
EBSCO Information Services August 2014 - November 2014
EBSCO Information Services October 2013 - August 2014
Amphenol PCD December 2012 - October 2013
Wingaersheek Beach May 2010 - August 2012
Precix January 2012 - May 2012
Skills
Marketing, SPSS, Social Networking, Management, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, CRM, Graphic Design, Creativity, iContact, Adobe Design Programs, Creative Direction, Learning Quickly, Internet Savvy, Multi Tasking, Fast-paced, Creative Writing, NetSuite, JIRA, EWM
Education
University of Massachusetts Dartmouth 2009 — 2012
Bachelor, Marketing Major, Human Resources Minor
Gloucester High School 2004 — 2008
High School Diploma
LogMeIn October 2014 - Present
EBSCO Information Services September 2012 - October 2014
EBSCO Publishing May 2012 - September 2012
EBSCO Publishing November 2011 - May 2012
EBSCO Publishing October 2010 - November 2011
EBSCO Publishing September 2009 - October 2010
Skills
Knowledge Management, SharePoint, Technical Support, Content Management, Microsoft SQL Server, Visio, Technical Documentation, CRM, Project Management, Troubleshooting, Team Leadership, Networking, Vendor Management, Information Management, Databases, Disaster Recovery, Quality Assurance, Security, Windows 7, Windows XP, Operating Systems, HTML, Network Security
Education
University of New Hampshire-Manchester 2007 — 2009
Bachelor of Arts (B.A.), English Language and Literature, Education
Summit Educational Group 2008 - Present
Self - Employed September 2000 - Present
Wesleyan Thespians 1996 - Present
Hope Anglican Chapel 2013 - September 2014
Redeemed Lives 2013 - September 2014
EBSCO Information Services 1990 - 1994
John Hancock Life Insurance Company (U.S.A.) 1984 - 1988
Skills
Freelance Writing, Editing, Spanish, History, Literature
Education
University of Massachusetts Boston 1978 — 1982
BA, French & History
EBSCO Information Services July 2013 - Present
EBSCO Publishing July 2012 - June 2013
EcoSource, LLC May 2012 - July 2012
CleanNet USA November 2011 - June 2012
Ink and Toner Solutions, Inc February 2009 - August 2011
J M Weyburn Adjustments and Investigations September 2005 - January 2009
Skills
Sales Focus Ability, Customer Retention, Customer Service, Outlook, Team Building, Sales, Team Leadership, Training, Data Entry, Microsoft Excel, Microsoft Word, CRM, Sage
Education
University of Massachusetts, Amherst 2005 — 2010
Bachelors of Arts, Sociology
EBSCO Information Services April 2015 - Present
MS Energy Services March 2014 - February 2015
Weatherford October 2007 - February 2014
Gryo/Data February 2007 - November 2007
KWTV March 2004 - December 2006
Fox Sports Net June 2006 - August 2006
Skills
Oilfield, Petroleum, Drilling, Energy Industry, Contract Negotiation, Business Development, Directional Drilling, Completion, Negotiation, Sales, Strategic Planning, Management, Leadership, Drilling Engineering, Team Building, Energy, Oil & Gas Industry, Customer Service, New Business Development, Completions, Microsoft Office, Public Relations, Account Management, Sales Management, Solution Selling, Social Media, Manufacturing, Direct Sales, Media Relations, Quality Assurance, Oil & Gas, Onshore, Project Management, Microsoft Excel, Marketing, Microsoft Word, Relationship Management, Long-term Customer..., Salesforce.com, Team Leadership
Education
University of Oklahoma 2002 — 2006
Bachelor of Arts, Jounalism
Sheppard Pratt Health System September 2014 - Present
EBSCO Information Services 2008 - 2014
Skills
Collaborative Sales, Problem Resolution, Research, Product Introduction..., Team Selling, Presentation..., Training and Client..., Basic Accounting and..., Netsuite, ACT, CRM..., MS Office Suite,...
Education
University of Maryland College Park
Bachelor's degree, Education Major, Health Minor
EBSCO Information Services November 2014 - Present
Citrix Systems September 2010 - November 2014
Picis / Ingenix November 2009 - October 2010
Kenexa November 2007 - February 2009
EMC June 2006 - November 2007
FastChannel Network July 2005 - June 2006
FastChannel Network, Inc. November 2002 - July 2005
FastChannel Network, Inc November 2000 - November 2002
MOTU 1997 - 2000
Skills
Testing, Agile Methodologies, Software Quality..., Scrum, Test Planning, SDLC, SQL, Quality Assurance, Test Automation, Web Applications, XML, Microsoft SQL Server, Integration, Software Development, Linux, Databases, Virtualization, Regression Testing, Web Services, Windows, IIS, Test Cases, VMware, Requirements Analysis, Citrix, Music, Quality Center, SQL Server, HTML, Security, Manual Testing, .NET, Networking, Software Engineering, SharePoint, Mac OS X, Software Project..., System Testing, Oracle, Perl, Solaris, ASP.NET, Apache, OS X, Operating Systems, Jira, Rally, PL\SQL, PL/SQL, JIRA
Education
University of Massachusetts Lowell
Bachelor's Degree, Sound Recording
Mspark October 2012 - Present
Walter Energy, Inc. 2009 - 2012
EBSCO Information Services 2007 - 2009
Centrix Pharmaceutical, Inc. 2006 - 2007
Axcan Pharma, Inc. 1999 - 2006
Skills
Corporate Communications, Investor Relations, Media Relations, Marketing Communications, Public Relations, Internal Communications, Press Releases, Social Media, Newsletters, Advertising, Copywriting, Event Management, Editing
Education
University of North Alabama 1982 — 1985
Bachelor of Science (B.S.), Business Administration
Brewer State Jr. College 1981 — 1982
Transferred; General Freshman Curriculum
EBSCO Information Services February 2005 - Present
Electric Insurance Company 1994 - 2004
Skills
Product Management, Account Management, Project Management, Process Improvement, SaaS, Sales, Salesforce.com, Management, CRM, Leadership, Vendor Management, Analysis, Lead Generation
Education
University of Michigan 1983 — 1987
Bachelor of Arts (B.A.), English Language and Literature/Letters
EBSCO Information Services July 2015 - Present
EBSCO Information Services February 2007 - June 2015
Cengage Gale (Formerly Thomson Gale) 1998 - 2007
Williams, Roberts, Young Inc November 1997 - July 1998
SirsiDynix June 1995 - September 1997
Skills
Leadership, Sales Process, Solution Selling, Salesforce.com, Sales Presentations, Account Management, Training, Selling, Lead Generation, Sales Management, Sales, Publishing, Strategic Partnerships, New Business Development, Management
Education
University of North Carolina at Greensboro 1993 — 1995
MS, Library and Information Studies
University of North Carolina at Chapel Hill 1986 — 1990
BS, Business Administration
EBSCO Information Services March 2015 - Present
Actio Software Corporation -- Risk Assessment Solutions April 2014 - March 2015
Harte-Hanks April 2006 - April 2009
Choicepoint Precision Marketing June 2004 - March 2006
Harte-Hanks May 2000 - June 2004
Tufts Health Plan/Secure Horizons September 1999 - May 2000
Tufts Health Plan/Secure Horizons May 1998 - September 1999
Oxford Health Plans August 1996 - June 1997
Oxford Heath Plans May 1995 - August 1996
Skills
Database Marketing, Project Management, Customer Service, Databases, Marketing, Management, Analytics, Email Marketing, Digital Marketing, Integrated Marketing, Account Management, Business Intelligence, Salesforce.com
Education
University of New Hampshire
BA, Political Science
EBSCO Information Services March 2005 - Present
Skills
Lead Generation, Account Management, Sales, Solution Selling, Sales Process, Salesforce.com, New Business Development, Direct Sales, CRM, SaaS, B2B, Cold Calling, Social Media, Sales Operations, Customer Retention, Sales Presentations, Selling
Education
University of Massachusetts Lowell 1997 — 2001
fine art graphic design, art
EBSCO Information Services December 2013 - Present
Postea Inc January 2011 - November 2013
Skills
XML, C#, SQL, Eclipse, Software Engineering, Visual Studio, Java, JSP, PHP, JavaScript, jQuery, AJAX, HTML, HTML 5, CSS, Agile Methodologies, Grails, Groovy
Education
University of Massachusetts Dartmouth 2005 — 2009
Masters, Computer Science
Dr. D.Y. Patil College of Engineering and Technology, Kolhapur India 2001 — 2005
Bachelor of Engineering (BEng), Information Technology
Library Journal December 2013 - Present
EBSCO Information Services July 2014 - Present
Genrify.com January 2014 - Present
Library of Congress, National Library Service for the Blind and Physically Handicapped February 2015 - Present
Berkeley Public Library September 2008 - 2014
Chicago Public Library May 2000 - September 2008
Skills
Library Management, Collection Development, Library, Reader's Advisory, Electronic Resources, Cataloging, Public Libraries, Library Science, Information Literacy, Book Reviews, Virtual Reference, Library Research, Teen Services, Library Reference, Digital Libraries, Libraries
Education
University of Illinois at Urbana-Champaign 1996 — 1998
MSLIS, Library Science
The University of Chicago 1988 — 1992
BA, Anthropology
The Worship Center Christian Church August 2015 - Present
EBSCO Information Services October 2014 - August 2015
Church of the Highlands August 2009 - July 2015
Children's of Alabama April 2009 - October 2014
Regions Bank July 2007 - April 2009
Teledyne Brown Engineering March 2005 - July 2007
Skills
Leadership, Process Improvement, Visio, Business Analysis, Management, Healthcare Information..., Healthcare, Project Management, Program Management, Software Documentation, Microsoft Office, Team Leadership, Information Technology, MS Project, System Administration, Troubleshooting, Microsoft Project, Finance, Budget Process, Capital Budgeting, Operating Budgets, Budget Reconciliation, Conflict Resolution, Non-profits, Strategic Planning, Ministry Leadership, Ministry Development, Bible, Pastoral Care, Training, Coaching, Church Services, Music Ministry, Worship Leader, Acoustic Guitar, Bass Guitar, Drums, Keyboards, Singing, Teaching
Education
University of North Alabama 2004 — 2006
MBA, Business
University of North Alabama 1998 — 2003
B.S., Music / Business Administration
EBSCO Information Services March 2008 - Present
EBSCO Information Serivces January 2006 - Present
Long's Electronics August 2004 - January 2006
Cellular Sales February 2002 - June 2004
Education
University of Montevallo
Psychology
EBSCO Information Services March 2014 - Present
Pancreatic Cancer Action Network March 2014 - Present
UpToDate June 2011 - August 2013
UpToDate September 2009 - June 2011
UpToDate April 2007 - September 2009
Carolinas Healthcare System August 2006 - April 2007
Carolinas Healthcare System June 2004 - August 2006
UNC Charlotte January 2003 - May 2003
WorldCom January 2001 - June 2002
Skills
Hospitals, Healthcare, Training, Healthcare Information..., CRM, Clinical Decision..., EMRs, Teamwork, Communication, Clinical Workflow, Laboratory, Sales, Relationship Developer, New Business Development, Data Entry, Negotiation, Data Analysis, Process Improvement, Project Management, Clinical Research, Microbiology, Management, EHR, Informatics, HL7, Integration, Medical Devices, EMR, Software Documentation
Education
Carolinas College of Health Sciences, School of Medical Technology 2003 — 2004
Medical Technology Certificate, Clinical Laboratory Science/Medical Technology/Technologist, Cum Laude
University of North Carolina at Charlotte 1998 — 2000
Bachelor of Science (BS), Microbiology
EBSCO Information Services June 2014 - Present
EBSCO Publishing October 2011 - Present
H.W. Wilson Company 2009 - 2011
Skills
Publishing, Copy Editing, Content Management, Ebooks, Content Development, Online Publishing, Proofreading, Books, Content Strategy, Editorial, Product Management, Web Content
Education
University of North Carolina at Chapel Hill 1983 — 1988
BA, English
EBSCO Information Services January 2015 - Present
Ipswich Public Library 2006 - Present
EBSCO Publishing 2012 - 2014
EBSCO Publishing 2006 - 2012
Slavic Reference Service, University of Illinois 2004 - 2006
Skills
Indexing, Controlled Vocabularies, Metadata, Thesauruses, Library, Taxonomy, Content Management, Information Retrieval, Information Architecture, Online Research, Databases, Cataloging, Library Science, Information Management, Collection Development, Libraries
Education
University of Illinois at Urbana-Champaign 2004 — 2006
MLS
Wheaton College (MA) 1995 — 1999
BA
Fletcher Spaght, Inc. February 2015 - Present
Fletcher Spaght, Inc. February 2014 - February 2015
EBSCO Information Services February 2012 - February 2014
Harvard Medical School March 2011 - February 2012
University of Michigan August 2009 - May 2010
Skills
Medical Writing, Neuroscience, Research, Data Reporting, Data Analysis, Tableau, Direct Marketing, Science, Molecular Biology, Medical Devices
Education
University of Michigan 2006 — 2010
Doctor of Philosophy, Neuroscience
University of Washington 2002 — 2006
Bachelor of Science, Biology - Physiology
The Drive Shop, LLC. July 2010 - Present
EBSCO Information Services July 2006 - May 2012
Skills
Microsoft Word, Microsoft Excel, Customer Service
Education
University of Montevallo 2000 — 2003
Psychology
EBSCO Information Services August 2007 - Present
EBSCO Publishing May 2000 - July 2007
Skills
Virtualization, VMware ESX, Linux, Network Security, Python, Perl, SaaS, Agile Methodologies, Apache, Security, DevOps, Cloud Computing, Nagios, Systems Engineering, OpenStack, IIS, DNS, KVM, Bash, MySQL, Open Source, Networking, Troubleshooting, Databases, cisco UCS, Ruby
Education
University of Rhode Island 1994 — 1999
BS
EBSCO Information Services April 2010 - Present
eWebHealth April 2007 - February 2010
eWebHealth August 2006 - April 2007
Perot Systems May 2003 - August 2006
Skills
Certified Scrum Product..., Certified ScrumMaster...
Education
University of New Hampshire 1993 — 1997
B.S., Health Management and Policy, Business
EBSCO Information Services August 2014 - Present
EBSCO Publishing July 2012 - August 2014
EBSCO Publishing November 2008 - June 2012
Skills
Editing, Research, Medical Writing, Social Media, Microsoft Office, Social Networking, Microsoft Excel, Data Analysis, Project Management, Copywriting
Education
University of Rhode Island 2004 — 2008
B.A., Psychology, English Language and Literature
EBSCO Information Services June 2014 - Present
Umass Dining November 2013 - May 2014
Rainbow Godess Hair August 2013 - November 2013
International Language Training Center May 2013 - August 2013
Umass Dining January 2011 - December 2012
Umass Disability Services March 2012 - May 2012
Ipswich Inn May 2011 - August 2011
Olde Ipswich Antiques June 2010 - August 2010
Ipswich Museum May 2007 - August 2009
Skills
Java, Photoshop, Social Media, Public Speaking, Microsoft Excel, Research, Chinese, French, German, Microsoft Word, PowerPoint, HTML, Final Cut Pro, CSS, Adobe Premiere, Painting, Sanding, Oil Painting, Flash, Video Production, Video Editing, Mandarin
Education
University of Massachusetts, Amherst 2010 — 2014
Diploma, Chinese and French
Ipswich High School 2006 — 2010
Diploma, Basic High School
EBSCO Information Services September 2015 - Present
Red Hat June 2012 - October 2014
iMarc December 2011 - January 2012
University of New Hampshire February 2011 - December 2011
iMarc June 2011 - August 2011
Koya Consulting LLC May 2008 - August 2010
Entagen February 2009 - January 2010
Education
University of New Hampshire 2008 — 2012
BA, Communication, Information Technology Minor
Newmarket International, Inc. an Amadeus company April 2015 - Present
EBSCO Information Services August 2014 - April 2015
EBSCO Information Services July 2012 - June 2014
Earth Tec / Trailtex January 2010 - May 2012
Skills
Microsoft Office
Education
University of New Hampshire 2003 — 2007
English Language and Literature, General
EBSCO Information Services July 2013 - Present
Education
University of Kentucky 2006 — 2007
MLIS
University of Maine
BA, Psychology
VaultLogix February 2003 - Present
EBSCO Information Services April 2000 - June 2002
Skills
Cloud Computing, Managed Services, SaaS, Salesforce.com, Strategic Partnerships, Lead Generation, Channel Partners, New Business Development, Sales, Enterprise Software, CRM
Education
University of Massachusetts, Amherst
EBSCO Information Services June 2014 - Present
Origin Technologies Group, Inc. May 2013 - June 2014
Rockport Public Schools October 2012 - March 2013
TD Bank Group 2011 - 2012
Skills
Customer Service, Microsoft Office, Technical Support, Networking, CompTIA A+
Education
University of New Hampshire 2006 — 2010
B.S. Business Administration, Management
EBSCO Information Services January 2014 - Present
EBSCO Publishing April 2013 - December 2013
Crosbys Marketplace September 2006 - April 2013
University of Massachusetts Amherst September 2011 - May 2012
Skills
Java, Embedded Systems, Web Design, Signal Processing, Operating Systems, Dreamweaver, Microcontrollers, Python, Matlab, C++, C#, Digital Signal..., Computer Hardware, RF Engineering, Photoshop, Microsoft Office, Premiere, GNU C, Computer Architecture, Bash, Arduino, Atmel AVR, ATMega, Analog Circuit Design, Circuit Analysis, Mathematica, Bazaar, HTML, CSS, Blender, UML, FPGA, Backbone.js, Node.js, JavaScript, Git, PHP, Symfony
Education
University of Massachusetts, Amherst 2008 — 2012
Bachelor of Science (B.S.), Computer Engineering
EBSCO Information Services January 2015 - Present
EBSCO Information Services May 2014 - August 2014
EBSCO Information Services June 2013 - August 2013
Skills
Java, JavaScript, HTML 5, CSS, C, C++, PHP, Node.js, Eclipse, C#, XML, Subversion, Linux, Clojure, HTML5
Education
University of Massachusetts, Amherst 2010 — 2014
BA, Computer Science
EBSCO Information Services 2005 - Present
EBSCO Publishing, Inc. 1994 - 2005
Fidelity Investments 1989 - 1993
Coopers & Lybrand 1986 - 1989
Education
University of Michigan - Stephen M. Ross School of Business 1984 — 1986
Bachelor of Business Administration (BBA), Accounting
University of Michigan 1982 — 1984
College of LSA
EBSCO Information Services April 2015 - Present
EBSCO Information Services July 2013 - Present
EBSCO Information Services September 2012 - June 2013
EBSCO Information Services March 2008 - September 2012
Skills
Analysis, Business Analysis, Requirements Analysis, Management, Digital Imaging, Kanban, Business Process..., Technical Writing, Content Management, Strategic Planning
Education
University of Massachusetts, Amherst 1998 — 2003
Bachelor's degree, Advertising Photography and Film