Experience
EBSCO Information Services   August 2015 - Present
Dealer.com  September 2014 - August 2015
EBSCO Information Services   November 2013 - August 2014
Target  April 2013 - November 2013
Target  April 2011 - April 2013
Target  July 2010 - April 2011
Sage Hospitality Resources  September 2009 - July 2010
Faux Designs  February 2008 - August 2008
Starwood Hotels & Resorts Worldwide, Inc.   June 2007 - February 2008
Starwood Hotels & Resorts Worldwide, Inc.   April 2004 - June 2007

Skills
Writing, Creative Writing, Customer Service, Social Media, Public Speaking, Microsoft Word, Microsoft Office, Social Networking, Microsoft Excel, Outlook, Social Media Marketing, PowerPoint, Marketing, Communication, Client Relations Skills, Sales, Management, Editing

Education
Massachusetts College of Liberal Arts   1998 — 2002
Bachelor of Arts, English/Communications

Experience
EBSCO Information Services   August 2014 - Present
EBSCO Information Services   June 2013 - Present

Skills
Logo Design, Graphic Design, Illustrator, Graphics, Adobe Creative Suite, Adobe Acrobat, InDesign, Layout, Typography, Brochures, Art Direction, Corporate Identity, Illustration, Posters, Web Design

Education
Salem State University   2010 — 2013
Bachelor of Arts (BA), Graphic Design

Holyoke Community College   2008 — 2010
Associate of Science (AS), Business Administration and Management, General

Experience
EBSCO Information Services   July 2015 - Present
Accelerate Learning, Inc.   April 2015 - Present
EBSCO Information Services   August 2014 - June 2015
EBSCO Information Services   May 2014 - July 2014
Universal Latin News   January 2014 - April 2014
Bus2Alps  January 2013 - May 2013

Skills
Microsoft Office, Social Media Marketing, WordPress, Constant Contact, Tourism, Budget Management, Management by Objectives, CRM, Tableau, Google Analytics, Lean Startup, Empirical Research, Hiring Practices, Rally, Microsoft Sharepoint, SPSS, Kanban, Travel, Sales

Education
The Citadel   2010 — 2014
Bachelor of Arts (BA), Psychology with Minors in International Relations and Spanish, 3.9GPA

Harvard Extension School   2014 — 2014
Organic Chemistry, Biochemistry

Estudio Sampere   2013 — 2013
Spanish Grammar and Language, A

Richmond, The American International University in London at Florence   2013 — 2013

Universidad de Granada   2012 — 2012

Experience
D1 Sports Medicine & Orthopaedics   June 2012 - Present
EBSCO Information Services   April 2001 - January 2008
Food World  November 1988 - April 2001

Skills
Accounts Receivable, Medical Terminology, Data Entry, Healthcare, Hospitals, HIPAA, Customer Service, EMR, Microsoft Office, Healthcare Management, Cpr Certified, Microsoft Word, Outlook, Telephone Skills, Software Documentation, PowerPoint, Healthcare Information..., Critical Thinking, Troubleshooting, Sales, Time Management, Editing, Digital Imaging, Customer Satisfaction, Team Building, Windows 7, Social Media, Human Resources, Social Networking, Windows, Inventory Management, Event Planning, Teamwork, Process Scheduler, Training, Microsoft Excel, Public Speaking, EHR

Education
George C Wallace State Community College-Hanceville   2010 — 2012
Associate of Science (A.S.), Diagnostic Imaging

Gadsden State Community College   2009 — 2010
General Studies

Experience
EBSCO Information Services   July 2013 - Present
EBSCO Publishing  October 2010 - June 2013
EBSCO Publishing  October 2009 - October 2010
EBSCO Publishing  2008 - October 2009
DeScenza Diamonds  November 2005 - November 2008

Skills
Account Management, Lead Generation, Solution Selling, Sales Process, Customer Service, Microsoft Office, Sales, Cold Calling, Microsoft Excel, Email Marketing, Social Media, PowerPoint, New Business Development, Marketing, Outlook, CRM, WebEx

Education
Merrimack College   2004 — 2008
BA, Economics, Minor in Business Administration

Ipswich High School   2000 — 2004

Experience
UAB Medicine  September 1999 - Present
Mercedes Benz U.S. International – 1996 – 1999 – (IBM Corporation Contract)   September 1996 - August 1999
EBSCO Information Services   August 1994 - August 1999
EBSCO Information Services   August 1987 - August 1994
EBSCO Information Services   August 1985 - August 1987

Skills
Healthcare Information..., Clinical Research, Healthcare, Hospitals, EHR, Public Health, Healthcare Management, Cerner, Management, SharePoint, Information Technology, Software Documentation, System Administration, EMR, Troubleshooting, HIPAA, Visio

Education
Jefferson State Community College   1984 — 1986
Associates in Applied Science

Experience
EBSCO Information Services   September 2014 - Present
Boston Fellows   July 2013 - Present
Biobase  October 2013 - June 2014
BAMC  May 2012 - June 2012
Inspirica (Formerly St. Luke's LifeWorks)   May 2011 - August 2011
National Executive Service Corps  May 2011 - August 2011

Skills
DNA, Chemistry, Confocal Microscopy, Spectrophotometry, Cancer, Bioinformatics, Community Outreach, Sequencing

Education
Grove City College   2009 — 2013
Bachelor of Science (BS), Molecular Biology

Camden Hills Regional High School

Experience
EBSCO Information Services   April 2013 - Present
actintel, LLC   June 2010 - Present
Baker & Taylor/YBP Library Services   October 2011 - March 2013
Leapforce  May 2011 - December 2011
Ashland Public Library  July 2011 - October 2011
Vermont Historical Society Library   June 2010 - August 2010
EBSCO Publishing  April 2010 - June 2010
Joslin Diabetes Center  May 2009 - August 2009
Leadership in Medicine, Inc   May 2006 - May 2009
Johnson State College Library   August 2003 - May 2006

Skills
Cataloging, Research, Library, Library Science, Editing, Databases, Microsoft Office, Training, Social Media, Teaching, Online Research, Software Documentation, Digitization, Collection Development, History, CSS, Customer Service, Access, Analysis, English, Taxonomy, Library Instruction, Libraries, HTML, Millennium, PowerPoint, Excel, Customer Relations, Word, Photoshop, Problem Solving, Budgeting, SQL, Outlook, Administration, XML, MARC21, Market Research, Tableau, REST, Metadata, MARC, OCLC Connexion, Cloud Storage, Cloud Computing, Widgets, Data Analysis, ILS, Linking, Database Design

Education
McGill University   2009 — 2011
MLIS, Library & Information StudiesLibrarianship Specialization

Johnson State College   2002 — 2006
BA, English

Johnson State College   2002 — 2006
BA, Theatre & Drama

Experience
EBSCO Information Services   March 2014 - Present

Skills
Restaurants, Event Planning, Account Management, Customer Service, Event Management, Marketing, Public Relations

Education
Huntingdon College   2009 — 2011
Bachelor, Business Management, Health Care

Experience
Merrimack Valley Library Consortium   December 2014 - Present
EBSCO Information Services   September 2012 - November 2014
Daniel Webster College  October 2009 - September 2012
Innovative Interfaces  December 2006 - October 2009
SirsiDynix  October 1998 - December 2006
Ameritech Library Services  December 1995 - October 1998
18 Carrots Natural Foods Market & Deli   July 1988 - December 1995
U.S. Naval academy   October 1983 - June 1988
CLSI, Inc.   August 1978 - October 1983
Pittsburgh Regional Library Center   June 1977 - July 1978

Skills
Public Speaking, Management, Libraries, Leadership, Product Management, Sales Management, Account Management, Customer Service, Sales

Education
Kutztown University of Pennsylvania
BA, Russian, Spanish

University of Pittsburgh
M.L.S., Library and Information Science

University of Pittsburgh
A.B.D., Library and Information Science

Experience
Surf & Sea Property Management   January 2014 - September 2014
EBSCO Information Services   March 2013 - January 2014
MarketStar  September 2012 - March 2013
Arbor Reserve Homeowner's Association   May 2004 - November 2012
Hypix Media   September 2008 - January 2011
EBSCO Information Services   August 2005 - August 2007
McGraw-Hill/TurnLeaf   March 2003 - August 2005
Discovery Communications/AIMS Multimedia   June 1988 - May 2003

Skills
Management, Social Media, Business Development, Sales Presentations, Cross-functional Team..., Public Speaking, Community Outreach, Training, Customer Service, Publishing, Proposal Writing, Customer Satisfaction, Marketing Strategy, New Business Development, Product Management, Direct Sales, Sales Management, Sales, Strategic Partnerships, Marketing, CRM, Solution Selling, Competitive Analysis, Leadership, Key Account Management, Sales Process, Strategic Planning, Salesforce.com, Lead Generation, B2B, Selling, Strategy, Sales Operations, Product Marketing, Account Management, SaaS, Cold Calling, Team Leadership, Customer Retention, International Sales, Team Building, Start-ups, Market Research, Networking, E-commerce, Business Planning, Cloud Computing, Marketing Communications, Social Networking, Contract Negotiation

Education
Michigan State University
Bachelor of Arts (BA)

Experience
EBSCO Information Services   February 2007 - Present
Holy Resurrection Orthodox Church   September 2011 - Present
Self-Employed  2006 - Present
Tree of Life Bookstore   January 2010 - March 2013
History Alive!  May 2005 - October 2010
Gordon College  January 2003 - May 2006
Barrington Enrichment Summer Theater   May 2003 - August 2004

Skills
Music, Singing, Publishing, Abstracting, Proofreading, Opera, Quality Auditing, Training, Editorial, Indexing, Academic Writing, Microsoft Office, Music Education, Acting, Humanities, Choral, Writing, Creative Writing, Data Entry, Data Processing, Academic Publishing, Online Research, Book Sales, Academic Libraries, Team Leadership, Copy Editing, Library Research, Customer Service, Digital Humanities, Teaching, Curriculum Design, Cataloging, Copy Cataloging, SEARS indexing, BISAC indexing

Education
Simmons College   2014 — 2017
Master of Library & Information Science (MLIS), Information Systems and Technology

Gordon College   2002 — 2006
Bachelor's of Music Education, Vocal Performance

Barrington High School   1998 — 2002

Experience
EBSCO Information Services   April 2015 - Present
LearningExpress LLC  November 2007 - April 2015
LearningExpress LLC  November 2006 - October 2007
Gamefit.net   February 2004 - October 2006
The March Firm, Inc.   February 2002 - October 2006
Urbanworld Films/Urbanworld Film Festival   2000 - 2002
WestLB  August 1989 - July 2000
Bankers Trust  1987 - 1989

Skills
Marketing, Strategic Planning, Strategic Partnerships, Business Development, E-commerce, New Business Development, Marketing Strategy, Product Development, Salesforce.com, Public Speaking, Social Media, Financial Analysis, Strategic Financial..., Corporate Finance, Revenue Cycle, Team Management, SaaS

Education
Florida Agricultural and Mechanical University   1983 — 1987
B.S.

Half Hollow Hills High School West

Experience
EBSCO Information Services   July 2013 - Present
EBSCO  December 2008 - June 2013
Whispering Hills Nursery   March 2006 - August 2008

Skills
Order Processing, Quotes, Microsoft Office, Outlook, Word, Excel, Customer Service, Account Management, Prioritization, Phone Skills, Staff Training, Computer Literate, Typing, Planning, Complaints Handling, Claims Management, Mailroom, Creative Problem Solving, PowerPoint, Group Presentations, Public Speaking, Writing Skills, Publisher Relations, Cash Handling, Cashiering, Work Orders, Filing, Reception, Scheduling, Email Management, Tutorials, Organization &..., Telephone Skills, Management, Microsoft Word, Quote, Leadership, Microsoft Excel, Project Planning, Training, Data Entry, Cash Flow

Education
McHenry County College   2003 — 2007
Associate of Science (A.S.), Psychology

Kankakee Community College   2002 — 2003

Columbia College
Psychology

Experience
EBSCO Information Services   July 2013 - Present
ADHawk Technical Solutions   October 2011 - Present
All Saints' Anglican Church  June 2011 - Present
EBSCO Publishing  January 2012 - June 2013
Gordon-Conwell Theological Seminary  August 2009 - June 2011
Furman University  December 2004 - May 2005
Christ Church at Grove Farm  June 2004 - August 2004

Skills
Troubleshooting, Windows, Technical Support, Leadership, Customer Satisfaction, Microsoft Office, Software Documentation, Help Desk Support, IT Operations, Social Media, Training, Databases, Customer Service, Public Speaking, Computer Hardware, Active Directory, Operating Systems, Software Installation, Research, OpenAthens, Shibboleth, SSO, SAML

Education
Gordon Conwell Theological Seminary   2007 — 2011
Master of Divinity, Anglican/Episcopal Studies

Furman University   2003 — 2007
Bachelor of Arts, German, Religion

Sidney High School   1999 — 2003
H.S. Diploma

Experience
EBSCO Information Services   September 2012 - Present
EBSCO Information Services   September 2009 - Present
EBSCO  1990 - 2011
EBSCO Information Serivces   July 2000 - September 2009

Skills
Online Publishing, New Business Development, Ebooks, Content Management, Management, Publishing, Editing, Account Management, Publications, Marketing Strategy, Academic Publishing

Education
Jacksonville State University   1984 — 1988
BS, Finance & Management

Experience
Evangel Classical Christian School  August 2013 - Present
Debby Brown Design   October 2008 - Present
Promise Network, Inc.   July 2006 - October 2008
EBSCO Information Services   1993 - 2004

Skills
Graphic Design, InDesign, Illustrator, Photoshop, Brochures, Constant Contact, Logo Design, Trade Show Graphics, Experience Working with..., Foster Care, International Adoption, Marketing, Flyers, Direct Mail, Business Cards

Education
Framingham State University   1986 — 1990
BA, Art, Graphic Design

Experience
EBSCO Information Services   May 2011 - Present
Rockport National Bank  2008 - 2011

Skills
Adobe Lightroom, Adobe Photoshop, Microsoft Office, Microsoft Excel, FTP software, Software Documentation, Data Entry, Access, Content Management, Business Analysis, Management, Social Media, Photoshop, PowerPoint, Public Speaking, Social Media Marketing, Editing, Microsoft Word, Data Processing, Marketing

Education
Fitchburg State University   2004 — 2008
Bachelor of Science (B.S.), Communications/Media - Photography

Keene State College   2001 — 2004
Theatre and Dance

Experience
Minerallac / Cully   March 2015 - Present
EBSCO Information Services   May 2007 - February 2015
AFFINIA Group  March 2007 - May 2007
J-W Operating Company  March 2006 - February 2007
Kable  April 1995 - March 2006
Kables News Company   September 1990 - September 1993

Skills
Telephone Skills, Customer Service, Data Entry, Windows 7, Microsoft Excel, Microsoft Word, Proficient Typing Skills, Microsoft Office, Office 2010, Outlook, Computer Proficiency, Access, Order Processing, Windows XP Pro, Microsoft Windows 7 and..., Problem Solving, Collaborative Problem..., Production Support, Confidant, Work Effectively, Positive Attitude, Can do mentality

Education
McHenry County College   2012 — 2013
Computer and Information Sciences, General, GPA 4.0

Experience
EBSCO Information Services   April 2012 - Present
EBSCO Information Services   August 2001 - May 2012
EBSCO Information Services   April 1997 - August 2001

Skills
Publishing, Content Management, SharePoint, Editorial, Customer Satisfaction, Ebooks, Proofreading, Online Publishing, Content Development

Education
La Roche College   1991 — 1993
Business

Experience
ProQuest - Coutts Information Services   June 2015 - Present
Ingram Content Group - Coutts Information Services   March 2014 - June 2015
Alexander Street Press  July 2012 - March 2014
Miami University  October 2011 - July 2012
H.W. Wilson Company   August 2007 - October 2011
Perfection Learning  May 2005 - August 2007
EBSCO Information Services   April 1996 - October 2004

Skills
Salesforce.com, Sales, Marketing Strategy, Leadership, Management, Social Media, Sales Management, Customer Service, Microsoft Office, Email Marketing, Social Networking, Marketing, Marketing Communications, Library, Solution Selling, Research, Key Account Management, Selling, Social Media Marketing, Product Management, Publishing, Account Management, Training, Libraries

Education
Purdue University
Bachelor of Applied Science (B.A.Sc.)

Miami University   1990 — 1992
Marketing & MIS

Experience
EBSCO Information Services   February 2014 - Present
High Point University Campus Chronicle   August 2012 - December 2013
EBSCO  May 2013 - August 2013
Southern Trade Publications   January 2013 - May 2013

Skills
Journalism, Editing, InDesign, Newspapers, Time Management, Microsoft Word, PowerPoint, iMovie, Social Networking, Microsoft Excel, Organization, Facebook, Twitter, Outlook, Communication, Writing, Photoshop, Audacity, Press Releases, Marketing, Blogging, Customer Service, Customer Satisfaction, Customer Success, Training, NetSuite, SharePoint

Education
High Point University   2010 — 2013
B.A. in Communication

Institute for Integrative Nutrition   2013 — 2014
Health Coaching Certification

Gloucester High School   2007 — 2010
High School Diploma, 3.0

Experience
EBSCO Information Services   2010 - Present
HRN Services  March 2004 - Present
Self  2004 - Present
Medcor  June 2007 - August 2008
Yale New Haven Hospital  September 2001 - August 2002
Favorite Healthcare Staffing  September 2001 - August 2002
Grady Health System  February 1999 - August 2001

Skills
Healthcare, Nursing, Public Speaking, Teaching, Cpr Certified, Blogging, Strategic Planning, Marketing Strategy, Event Management, Hospitals, Research, Customer Service, Leadership, Fundraising, Coaching, Social Media Marketing, Nonprofits, Community Outreach, Non-profits

Education
Kennesaw State University
BSN, Registered Nursing/Registered Nurse, Cum Laude

Providence College
Bachelor of Arts (BA), Elementary/Special Education

Springfield College
Master of Health Education, Health and Wellness, General

Experience
Liberty Mutual Insurance  August 2015 - Present
Liberty Mutual Insurance  September 2014 - May 2015
EBSCO Publishing  December 2006 - December 2013
EBSCO Publishing  May 2004 - December 2006
EBSCO Information Services   April 2002 - May 2004
EBSCO Information Services   August 2001 - April 2002
Owens Illinois  June 1999 - August 2000

Skills
MySQL, QTP, TestLink, Appworx, Microsoft Office, HTML scripting, Agile & Waterfall..., Dashboard Metrics, Linux, Putty, Web Browsing, SQL, JIRA, Microsoft Excel, PowerPoint, Access

Education
Fitchburg State University   1994 — 1999
Communications, Business - Marketing

Experience
EBSCO Information Services   February 2014 - Present
Town of Ipswich  January 2012 - February 2014
Calm the Chaos   January 2010 - February 2014
Carrie Cayer of Windhill Realty, LLC   January 2011 - April 2012
McDonough Realty Trust   April 2008 - February 2012
Vision Payment Solutions  June 2008 - June 2010

Skills
Sales, Fundraising, Administration, Office Administration, Customer Service, Strategic Planning, Team Building, Account Management, Social Media, Management, Marketing Strategy, New Business Development, Real Estate, Leadership, Relocation, Residential Homes, Training, Sales Management

Education
University of Massachusetts at Amherst - Isenberg School of Management   1981 — 1985
Business Management

Experience
EBSCO Information Services   June 2014 - Present
Chatstaff   April 2014 - Present
Panthéon Translation   December 2008 - Present
Ullman Classics Library   August 2013 - May 2014
House Undergraduate Library   August 2013 - May 2014
UNC Chapel Hill--Davis Library   August 2012 - May 2014
Wake County Public Libraries  January 2013 - April 2013

Skills
Academic Libraries, Art History, Library Reference, Literature, Public Libraries, Library Instruction, LibGuides, Cataloging, Young Adult Literature, Children's Books, Youth Services, Readers' Advisory, Polaris, MARC21, RDA, Metadata Creation, World Religions, French Language &..., Classification, Scholarly Research, Humanities & Social..., Microsoft Office Suite, MAC OS X Tiger, Collection Development, Windows, Circulation, OCLC WorldCat, WordPress, Integrated Library..., Innovative Millennium, Horizon, ILLiad, Book Preservation, Literary Translation, Social Media, Course Management..., Information Retrieval

Education
University of North Carolina at Chapel Hill   2012 — 2014
Master of Science (MS)

Hiram College   2008 — 2012
Bachelor of Arts (BA)

Experience
A Small Small World Corporation   July 2007 - Present
Our Lady Of Corpus Christi   July 2006 - June 2007
COBAN Technologies  July 2002 - February 2006
WWW Business Development (Washington)   February 1998 - June 2002
Inmarsat  February 1996 - January 1997
Seaboard Shipping Company/Seaboard Lumber Sales Co. Ltd   January 1995 - April 1995
Canadian Airlines  January 1992 - December 1994
Canadian Airlines  July 1990 - December 1990
EBSCO Information Services   January 1989 - June 1990
ET&T (Electronet Telephone and Telecommunication) Corporation   March 1985 - July 1987

Skills
MySQL Cluster, Information Technology, Technical Analysis, Operating Systems, Website Development, Fundamental Analysis, Optimization, Commodity Markets, Assembler, Digital Circuit Design, Digital Video..., Investments, Series 3, 4, 63, and 7, Chartered Financial..., Equity Research, Options Strategies, SPICE and..., Neuroscience, Automata, Cross Compilers, Compiler Optimization, UNIX, Linux, and Xinu, E-commerce, Real Estate Development..., Food Franchising, Aeroponics Research and..., Software System Analysis, Fultext Search..., Design CBT for Boeing..., Math Fast Track (8..., Screenplays Writings, Video Production, Composers, Blood Bank, Charities, Heavy Construction..., Domain Management, Piano Performance..., Violin, Viola, Cello..., C, C++, Visual C++/ C#, BASIC, GW BASIC, Visual..., SQL, PL/SQL, Oracle SQL..., IBM AIX, Mainframe,..., Cray, CDC (Control..., Parallel Programming,..., APL, LISP, COBOL(IBM) CICS/DL1,..., PHP,PERL, Python, Business Development, Consulting

Education
Simon Fraser University   1986 — 1988
Computer Science - all pre Graduate School

Vancouver Vocational Institute   1985 — 1986
Denturist Program

ITT Technical Institute-Indianapolis   1983 — 1984
AC/DC Electronics

National Association of Securities Dealers   1980 — 1982
Series 3, 4, 63, and 7., Licenses: Series 3, 4, 63 & 7

Canadian Securities Institute   1978 — 1979
CSC, Canadian Securities Course

The University of British Columbia   1978 — 1979
Computer Science

University of Washington   1972 — 1976
Bachelor of Science (BSc), Civil Engineering

Seattle University   1972 — 1973
Civil Engineering

Experience
EBSCO Information Services   December 2013 - Present
The Zodiac Project   March 2015 - Present
EBSCO Information Services   May 2012 - Present
Self Employed Consultant  December 2011 - December 2013
EBSCO Publishing  June 2011 - May 2012
Self-Employed  July 2010 - June 2011
Crittenton Women's Union  October 2008 - July 2010

Skills
Grant Writing, Medical Writing, Fundraising, Nonprofits, Technical Writing, Marketing, Research, Editing, Social Media Marketing, Public Speaking, Account Management, Blogging

Education
Gordon College   2002 — 2006
Bachelor's Degree, Sociology

Experience
First United Methodist Church  November 2014 - Present
World of Music  January 2008 - Present
EBSCO Information Services   February 2002 - Present
Self-employed  January 1992 - Present
First Baptist Church  October 2004 - October 2014

Skills
Music, Music Education, Music Theory, Entertainment, Bands

Education
Judson College

University of Alabama

Experience
EBSCO Information Services   May 2015 - Present
EBSCO Information Services   July 2014 - May 2015
EBSCO Information Services   June 2012 - July 2014
EBSCO Information Services   February 2010 - June 2012
EBSCO Information Services   March 2008 - February 2010
EBSCO Information Services   April 2005 - March 2008
EBSCO Information Services   December 2004 - March 2005

Skills
Continuous Improvement, BPO, Vendor Relationships, Vendor Management, Project Management, Content Management, Team Leadership, Data Analysis, Business Analysis, Publishing, Digital Archiving, METS, Alto, XML, Microsoft Office

Education
Massachusetts College of Art   1995 — 1999
Bachelor of Fine Arts (BFA), Illustration

Experience
Wall Industries  June 2015 - Present
Liberty Mutual Insurance  November 2014 - March 2015
Drinkwater Productions   May 2014 - September 2014
The Dragons Nest   May 2011 - December 2013
EBSCO Information Services   May 2013 - August 2013
EBSCO Information Services   June 2010 - August 2011

Skills
Microsoft Word, Microsoft Office, PowerPoint, HTML, Photoshop, Microsoft Excel, Customer Service, Digital Photography, Access, CRM databases, Social Media, Social Skills, Adobe Creative Suite, Social Networking, Facebook, Editing, Photography, Marketing, CRM, Social Media Marketing, Teamwork

Education
University of New Hampshire   2011 — 2015
Bachelor of Business Administration (B.B.A.), Marketing

Griffith College Dublin
Study Abroad

Experience
Cornerstone OnDemand  September 2015 - Present
Credo: Building Information Skills for Lifelong Success  March 2015 - July 2015
EBSCO Information Services   June 2013 - February 2015
EBSCO Information Services   July 2012 - June 2013
EBSCO Publishing  January 2007 - June 2012
Enterprise Rent-A-Car  January 2004 - January 2005

Skills
Lead Generation, Salesforce.com, Solution Selling, Account Management, Sales Process, Direct Sales, Sales, Customer Service, Contract Negotiation, Management, Sales Operations, Enterprise Software, B2B, Training, Cold Calling, SaaS

Education
Endicott College   2012 — 2015
Master of Business Administration (MBA) Estimated Completion end of 2015, Sales and Marketing, 3.7

Merrimack College   2000 — 2004
Bachelor of Science, Business Administration; Marketing

Malden Catholic High School   1995 — 1999
Diploma

Experience
CURE magazine, etc.   May 2015 - Present
EBSCO Information Services   July 2013 - June 2015
EBSCO Information Services (formerly EBSCO Publishing)   March 2007 - July 2013
EBSCO Information Services   March 2003 - March 2007
EBSCO Information Services   September 1999 - March 2003

Skills
Marketing Communications, Copywriting, Newsletters, Marketing, Technical Writing, Content Development, Content Management, Technical Presentations, Web Content, Content Strategy, Training, Proofreading, Project Management, Software Documentation, Email Marketing, Management, User Experience, Business Strategy, Publishing, Senior Management..., Sales Management, Copy Editing, Recruiting, Publications, Organization, WebEx, Video, Manuals, Hosted Voice, Microsoft Excel, Voiceover, Microsoft Word, Microsoft Office, SharePoint, Lyris HQ, NetSuite CRM, Strategic Communications, Advertising

Education
Great Bay Community College   2014 — 2014
National Career Readiness Certificate, WorkReadyNH Soft Skills Intensive Coursework, Math - Platinum; Reading for Information - Platinum;

Foothill College
Psychology Major

Golden Gate University
Telecommunications Management

Experience
Cone Health  June 2012 - Present
EBSCO Information Services   2012 - 2014
EBSCO Information Services   2012 - 2014
Quinnipiac University  April 2007 - June 2012
Hartford Hospital  June 2001 - April 2007
Lyman Maynard Stowe Library   January 1996 - January 2003

Skills
Reference Services, Libraries, Information Literacy, Collection Development, Library Instruction, Research, Library Management, Teaching, Customer Service, Library Science, PowerPoint, Microsoft Office, Library, Academic Libraries, Library Research, Higher Education, Information Retrieval, Public Speaking, Excel, Circulation, Online Research, Digitization, Electronic Resources, Cataloging, Metadata, Editing, Books

Education
University of Maryland College Park   1994 — 1995
Master, Library Science

Juniata College   1986 — 1988
Bachelor of Science, Chemistry

Frederick Community College   1984 — 1986
Associate, General Studies

Experience
Moore-Handley, Inc.   September 1999 - September 2009
EBSCO Information Services   September 1996 - September 1999
The University of Alabama at Birmingham  September 1989 - September 1996

Skills
Management, Project Management, Sales, Microsoft Excel, Leadership, New Business Development, Sales Management, Microsoft Word, Marketing, PowerPoint

Education
Lawson State Community College-Birmingham Campus   2013 — 2016
Associate's degree, Computer Science, 3.60

Experience
EBSCO Information Services   July 2015 - Present
YBP Library Services  May 2014 - June 2015
EBSCO Publishing  October 2008 - May 2014
IEEE  January 2007 - October 2008
EBSCO Information Services   March 1999 - January 2007

Skills
New Business Development, Sales Management, Networking, Sales, Lead Generation, Solution Selling, Key Account Management, Business Planning, Customer Support, Marketing, Selling, Sales Operations, Business Development, Management, B2B, Consultative Selling..., Solution Implementation, F2F, Customer Service, CRM, Customer Retention, Marketing Strategy, Salesforce.com, Sales Process, Strategy, Training, Cross-functional Team..., Strategic Planning, Strategic Partnerships, Product Management, Customer Satisfaction, Proposal Writing, Cold Calling, Leadership, Team Building, Social Networking, Competitive Analysis, Market Research, Negotiation, Product Marketing, Analysis, Content Management, SaaS, Client Relations Skills, Teamwork, Team Leadership, Creative Problem Solving, Selling Skills, Contract Negotiation, Organizational...

Education
Fresno City College
Associate of Arts (A.A.), English Language and Literature, General

Experience
EBSCO Information Services   September 2013 - Present
EBSCO Publishing  December 2012 - September 2013
IntrinsiQ, LLC  July 2011 - November 2012
McKesson Automation  September 2010 - July 2011
McKesson Automation  November 2006 - August 2010
Kirkpatrick & Lockhart  2000 - 2006
Hillman Library, University of Pittsburgh  1995 - 1998
Jagiellonian Library - Jagiellonian University   1985 - 1995

Skills
Agile Methodologies, NUnit, SQL, Software Development, Databases, Visual Studio, T-SQL, XML, C#, Microsoft SQL Server, SharePoint, .NET, Web Services, Scrum, TFS, Test Automation, SDLC, Quality Assurance, Software Quality..., Testing, Requirements Analysis, Web Applications, Software Project...

Education
University of Pittsburgh
MSIS, Information Science

Jagiellonian University
Master's, Library Science

II LO im Jana III Sobieskiego

Experience
EBSCO Industries  March 1988 - Present
EBSCO Information Services   1988 - Present

Skills
Publishing, Online Publishing, Academic Publishing, Editorial, Journals, Marketing Strategy, Publications, Books, Ebooks, Digital Media, Content Management

Education
Jacksonville State University   1980 — 1986

Experience
EBSCO Information Services   April 2013 - Present
EBSCO Publishing  August 2011 - Present
Headstrong  April 2009 - July 2011
iX Partners  July 2000 - April 2009
Phoenix Business Soutions   August 1997 - June 2000
ADP  1995 - 1997
Schnieder Electric  1994 - 1996
Digital Equipment Corporation  1987 - 1994

Skills
Unix, Data Warehousing, SDLC, jQuery

Education
Worcester Polytechnic Institute   1992 — 1998
MS, Computer Science

Fitchburg State University   1983 — 1987
BS, Computer Science

Experience
EBSCO Information Services   May 2012 - Present
Lawyers Weekly  June 2004 - May 2012
Freelance Editorial Services  2003 - 2005
Mintz Levin Financial Advisors  2000 - 2002
Mintz Levin Financial Advisors  1998 - 2000
TFS Financial Advisors at Tofias   1997 - 1998

Skills
Account Management, Online Advertising, Email Marketing, Publishing, Marketing Communications, Budgets, Social Media, Lead Generation, Editing, Operations Management, Social Media Marketing, Advertising, Public Relations, Management, Copywriting

Education
Isenberg School of Management, UMass Amherst
Master of Business Administration (M.B.A.)

University of Massachusetts, Amherst
Bachelor's degree, English

Experience
EBSCO Information Services   January 2013 - Present
EBSCO Publishing  2000 - Present
EBSCO Publishing  1999 - Present

Skills
Sales, Account Management, Solution Selling, Customer Service, New Business Development, Sales Management, Selling, Sales Presentations, Microsoft Office, Salesforce.com, B2B, Social Media, Sales Operations

Education
Michigan State University

Experience
EBSCO Information Services   January 2015 - Present
SourceMedical  November 2007 - September 2014
DST Health Solutions  July 2001 - November 2007
CSC Healthcare Solutions   2001 - 2004
Peak Inc dba Express Oil Change   October 1997 - July 2001

Skills
Agile Methodologies, Quality Assurance, Software Quality..., SDLC, Quality Center, Testing, Test Planning, Visio, Software Documentation, .NET, Microsoft SQL Server, SQL, HP Quality Center, C#, Regression Testing, System Testing, Requirements Analysis, XML, Databases, Scrum, Test Management, Visual Studio, Atlassian JIRA, Microsoft Team..., AdvantX, SurgiSource, Vision, EHR, PowerMHS, Checkbook Solutions, Peachtree, AS400 system, HL7, Oracle Applications, HIPAA, TFS

Education
Jefferson State Community College   1997 — 2003
Associate's Degree, Computer Science, 3.3

Experience
EBSCO Information Services   March 2015 - Present
EBSCO Publishing  April 2012 - February 2015
Cengage Learning  October 2008 - April 2012
Cengage Learning  March 2006 - October 2008
Thomson Learning  May 2005 - March 2006
Sousa Archives for Band Research   August 2002 - August 2003
Thomson Gale  June 2000 - July 2002
Information Access Company  August 1993 - June 1999

Skills
Ebooks, Content Management, Metadata, Indexing, Online Publishing, E-Learning, Controlled Vocabularies, Content Development, Academic Publishing, Books, Taxonomy, Databases, Library, Information Literacy, Library Science

Education
University of Illinois at Urbana-Champaign   2002 — 2003
M.S., Library and Information Science

Indiana University Bloomington   1989 — 1992
B.S., English

Experience
EBSCO Information Services   January 2008 - Present
EBSCO Information Services   July 2007 - April 2008
EBSCO Information Services   July 2004 - June 2007
EBSCO Information Services   September 2000 - June 2004
Irondale Public Library   April 1994 - August 2000
Vestavia Hills Library   August 1993 - March 1994
Charleston County Public Library  August 1991 - August 1993

Skills
Product Management, Account Management, B2B, New Business Development, Content Management, SaaS, Salesforce.com, Product Marketing, Solution Selling, International Sales, Strategic Partnerships, Sales Process, Key Account Management, Sales Presentations

Education
University of Alabama   1990 — 1991
Master's Degree, Library and Information Studies

Judson College   1987 — 1990
Bachelor of Arts (B.A.), English, history

Experience
Queens Library  August 2013 - Present
EBSCO Information Services   August 2013 - Present
U.S. Court of Appeals   June 2013 - August 2013
U.S. Court of Appeals   June 2012 - October 2012
H.W. Wilson Company   May 2008 - December 2011
Queens Library  May 2004 - March 2008

Skills
Copy Editing, Quality Assurance, Library Science, Cataloging, Proofreading, Fact-checking, Editing, Library Instruction, Metadata, Books, Online Research, Archives, Collection Development, Blogging, Taxonomy, Linux, Content Management, Library, Research

Education
St. John's University   2002 — 2004
MLS

Iona College   1998 — 2002
BA, Mass Communications

Experience
EBSCO Information Services   October 1998 - Present
John Pierce School   January 2005 - May 2005

Skills
Team Leadership, Data Entry, Online Publishing, Publishing, Content Management, Workflow Management, Training, Proofreading, Troubleshooting, Microsoft Office, Adobe Acrobat, Art, Photography, Teaching, Copy Editing, Editing

Education
Massachusetts College of Art   2001 — 2005
BFA, Fine Art & Art Education

Experience
EBSCO Information Services   April 2014 - Present

Skills
Java, Software Development, Programming, Hardware, Data Analysis, C#, SQL, HTML, .NET, JavaScript, Eclipse, JSP, Technical Support, Nonprofits, C++, Teaching, Customer Service, Research, Public Speaking, Strategic Planning, Non-profits, Qualitative Research, CSS, Leadership Development, Project Management, Leadership, Higher Education, Photoshop, Social Media, Public Relations, Windows, Technical Writing, Software Engineering, Fundraising, Editing, Program Development, Microsoft Office, Event Planning, SAS, Programming Languages

Education
University of Alabama at Birmingham   2010 — 2013
Bachelor of Science (B.S.), Computer Science

Westminster Theological Seminary   1994 — 1997
Master of Divinity (M.Div.), Bible/Biblical Studies

Furman University   1989 — 1993
B.A., History

Experience
EBSCO Information Services   November 2013 - Present
Freedom Fertility Pharmacy  December 2012 - November 2013
Blue Vase® Marketing  April 2012 - June 2012
World Extreme Fighting (WEF)   April 2011 - April 2011
Funarama Inc.   April 2007 - September 2009

Skills
Basic Photoshop, MS Office Suite, Highly Motivated, Strong Work Ethic, Detail Oriented, Able To Work..., Innovative, Creative, Communication Skills, Leadership, Performance Driven

Education
Full Sail University   2009 — 2011
Bachelor of Science, Entertainment Business

Northern Essex Community College   2006 — 2009
Associate's degree

Experience
EBSCO Information Services   December 2011 - Present
H.W. Wilson Company   May 2000 - December 2011
Westfield State University  August 1999 - May 2000

Skills
Taxonomy, Metadata, Content Management, Copy Editing, Books, Publishing, Controlled Vocabularies, Online Research, Indexing, Library, Editing, Cataloging, Proofreading, Library Science, Editorial, Adobe Acrobat, Fact-checking, Collection Development, History, Knowledge Management, Digitization, Research, Content Development, Online Publishing, Publications, Web Content Management, Information Retrieval, Metadata Standards, Archives, Web Content, Art History, Libraries

Education
Fordham University
B.A., Art history

New York University
Ph.D., Art history

Pratt Institute
M.L.S.

Experience
EBSCO Information Services   April 2015 - Present
EBSCO Information Services   April 2013 - April 2015
EBSCO Publishing  January 2011 - April 2013
EBSCO Publishing  June 2007 - January 2011

Skills
Windows Server, VMware, Disaster Recovery, Cloud Computing, System Administration, Troubleshooting, Hardware, Project Management, Data Center, Agile Methodologies, Leadership

Education
Merrimack College   2004 — 2008
Bachelor of Science, Computer Science

Experience
Lower Columbia College  September 2014 - Present
L&T Project Consulting   August 2012 - Present
Saint Martin's University  October 2011 - May 2012
Saint Martin's University  September 2011 - October 2011
Providence Little Company of Mary Foundation   April 2008 - November 2010
HealthCare Partners  October 2007 - April 2008
Marymount College, Palos Verdes  April 2002 - July 2007
EBSCO Information Services   January 1999 - September 2001

Skills
Fundraising, Project Management, Database Administration, Nonprofits, Annual Giving, Grant Writing, Data Analysis, Program Development, Prospect Research, Data Integrity, Raiser's Edge, Donor Research, Office Management, Donor Management, Donor Recognition, Financial Reporting, Community Outreach, Alumni Relations, Non-profit..., Customer Service, Volunteer Management, Board Development

Education
Genesee Community College

El Camino Community College

Experience
EBSCO Information Services   September 2007 - Present

Skills
JavaScript, Visual Basic, C#, Advanced CSS, Web Design, Web Development, AJAX, HTML 5, jQuery, ASP.NET, Visual Studio, Web Services, ASP.NET MVC, HTML, MVC

Education
Jefferson State Community College   2003 — 2007
Associate of Science (A.S.), Computer Programming

Experience
EBSCO Information Services   June 2014 - Present
VPNE Parking Solutions  June 2013 - August 2013

Skills
Social Media, Research

Education
High Point University
Bachelor's degree, Strategic Communication