EBSCO Information Services
Industry: Company
DescriptionEBSCO Information Services, headquartered in Ipswich, Massachusetts, is a division of EBSCO Industries Inc., the third largest private company in Birmingham, Alabama, with annual sales of nearly $2 billion according to the BBJ's 2013 Book of Lists. Customer service: 00 1 978-356-6500 Headquarters: Ipswich, Massachusetts, United States CEO: Tim Collins Founder: Tim Collins Subsidiaries: Salem Press, LearningExpress, LLC, Parent organization: EBSCO Industries
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EBSCO Information Services Employees
EBSCO Information Services Subscription Services Division 2004 - Present
EBSCO Information Services 1994 - 2004
EBSCO Information Services 1991 - 1994
EY 1988 - 1991
Skills
Strategic Planning, Account Management, Accounting, New Business Development, Social Media, Financial Reporting, Budgets, Contract Negotiation, Leadership, Auditing, Microsoft Office, Lead Generation, Financial Analysis, Forecasting
Education
Samford University 1983 — 1988
Bachelor of Arts (B.A.), Accounting, Cum Laude
EBSCO Information Services July 2015 - Present
EBSCO Information Services January 2014 - June 2015
EBSCO Information Services June 2011 - December 2013
General Tours World Traveler April 2005 - April 2011
Skills
Product Management, Marketing Strategy, Marketing, Research, Management, Microsoft Office, Competitive Analysis
Education
Northeastern University 1998 — 2003
Bachelor of Science in International Business, Marketing
EBSCO Information Services May 2014 - Present
EBSCO May 2013 - December 2013
Lotus Infosystems May 2012 - August 2012
Picfare Industries June 2011 - October 2011
Appliquertech January 2011 - May 2011
Skills
SQL Server Management..., C#, MySQL, C++, PL/SQL, ASP.NET, Servlets, JSP, Java, PHP, HTML, Hibernate, Databases, C, Oracle, Web Services, Microsoft SQL Server, jQuery, Core Java, XML, SQL, Visual Studio, JavaScript, CSS, AJAX, Talend Open Studio, Unix, VB.NET, .NET, Spring, JSON, Eclipse, NetBeans, Tomcat, Java Enterprise Edition, UML
Education
Northeastern University 2012 — 2014
Master's degree, Information Systems
Saurashtra University 2007 — 2011
B.E., Information Technology
EBSCO Information Services October 2013 - Present
Birmingham Public Library October 2011 - January 2012
Barnes & Noble 2011 - 2012
UC Berkeley June 2011 - July 2011
University of Alabama August 2010 - May 2011
Rice University August 2008 - May 2010
Girl Scout Council of the Nation's Capital June 2008 - August 2008
Books A Million May 2007 - August 2007
Skills
Metadata, Library Science, Collection Development, Archives, Cataloging, Controlled Vocabularies, Books, Research, Online Research, Proofreading, Social Media, Comics, Young Adult Literature, Dewey Decimal System, Academic Libraries
Education
University of Alabama 2010 — 2011
Master of Library & Information Science (M.L.I.S.), Library Science
Rice University 2006 — 2010
Bachelor of Arts (B.A.), History, Sociology
EBSCO Information Services June 2014 - Present
University of Southern California December 2011 - June 2014
Millersville University August 2007 - November 2011
Stanford University July 2005 - July 2007
Stanford Law School June 2003 - July 2005
Skills
Academic Libraries, Account Management, Acquisitions, Approval Plans, Content Management, Customer Service, Demand-Driven..., Digital Libraries, Collection Development, E-Resources, Ebooks, EDI, Editing, Electronic Resources, Field Support, Higher Education, Information Literacy, Information Management, Invoice Processing, Knowledge Management, Libraries, Library Management, Library Instruction, Library Research, Library Science, Management, Monographs, Online Instruction, Order Management, Proofreading, Publications, Published Author, Research, Serials Management, Subscriptions, Teaching, Technical Services, Training, Workflow Management, Writing, Online Research, Virtual Reference, Library Reference
Education
San Jose State University 2000 — 2003
Master of Library & Information Science (M.L.I.S.)
Penn State University 2008 — 2014
Master of Arts (MA), Humanities
University of Minnesota-Morris 1995 — 1998
Bachelor's degree, Anthropology
Marketing By Design LLC May 2015 - Present
Team Evolution Volleyball Club December 2014 - Present
EBSCO Information Services February 2014 - April 2015
Cape Cod Life Publications September 2013 - 2014
Pope John Paul II High School August 2013 - December 2013
The Defender August 2012 - December 2012
The Black Cat Tavern July 2010 - August 2012
Ocean’s Restaurant April 2010 - July 2010
Spanky’s Clam Shack April 2008 - August 2009
Barnstable Recreation Volleyball Camps June 2006 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, English, HTML, Journalism, Storytelling, Newspapers
Education
Saint Michael's College 2009 — 2013
Bachelor of Arts (B.A.), Media Studies and Digital Arts
St. Michael’s College 2009 — 2013
Bachelor of Arts degree, Media Studies & Digital Arts; Journalism
Barnstable High School 2006 — 2009
High School Diploma
EBSCO Information Services August 2014 - Present
HealthEdge July 2013 - August 2014
EBSCO Publishing May 2012 - December 2012
Osource India Pvt. Ltd. April 2011 - August 2011
Skills
Java, c#.net, ASP.NET MVC, ASP.NET, SQL, Oracle PL/SQL..., Servlets, JSTL, Hibernate, XSLT, JSP, HTML, JavaScript, C#, Objective-C, Microsoft SQL Server, PL/SQL, MySQL, AJAX, XML, Visual Studio
Education
Northeastern University 2011 — 2013
Master of Science (MS), Management Information Systems and Services
University of Mumbai 2006 — 2010
Bachelor's degree, Information Technology
EBSCO Information Services April 2014 - Present
Freelance / Scientific and Medical Document Editing October 2013 - Present
Jill Serrano Photography March 2011 - Present
University of Massachusetts Medical School January 2007 - April 2014
Natural Standard April 2008 - November 2012
Inflexxion 2008 - 2011
Skills
Editing, Research, Blogging, Copy Editing, Photography, Science, Health, Medicine, Psychology, Data Analysis, Editorial, Newsletters, Publishing, Social Media Marketing, Social Networking, Training
Education
Northeastern University 2003 — 2006
Doctor of Philosophy (PhD), Behavioral Neuroscience
Northeastern University 2001 — 2003
Master of Arts (MA), Behavioral Neuroscience
Northeastern University 1996 — 2001
Bachelor of Science (BS), Behavioral Neuroscience
EBSCO Information Services June 2014 - Present
EBSCO Information Services November 2008 - June 2014
Dale Carnegie Training 1997 - 2014
EBSCO Information Services September 2003 - November 2008
Whitston Publishing Company, Inc. 1999 - 2004
The Quantum Group 1996 - 1999
Siena College 1996 - 1999
TVData 1994 - 1996
Entek Environmental & Technical Services, Inc. 1990 - 1994
Watzman + Keyes 1988 - 1990
Skills
Public Speaking, Strategic Planning, Marketing Strategy, Team Building, E-Learning, Management, Account Management, Training, Team Leadership, Marketing Communications, Product Development, Business Development, Strategic Partnerships, Product Management, Marketing Management, Marketing, Strategy, Leadership, Publishing, New Business Development, Content Management, Start-ups, Lead Generation
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology
MBA
State University of New York at Albany
BS
EBSCO Information Services June 2013 - Present
PartyLite March 2008 - Present
Ipswich Country Club October 2009 - September 2012
Columbia Insurance Agency November 1998 - August 2008
Skills
Banking, Customer Service, Invoicing, Accounts Payable, Accounts Receivable, Food Safety, Food Service, Bartending, Banquets, Inventory Control, Microsoft Excel, Leadership, PowerPoint, Team Building, Event Planning, Microsoft Office, Time Management, Direct Sales, Fundraising, Small Business, Positive Team Player, Coaching, Gifts, Leadership Development, Food
Education
North Shore Community College 1996 — 1998
No Degree, Accounting
EBSCO Information Services October 2014 - Present
EBSCO Information Services December 2012 - October 2014
Boston Beer Company April 2012 - September 2014
Boston Red Sox May 2011 - July 2012
New England Aquarium December 2010 - April 2011
CityView Trolley November 2009 - December 2010
Skills
Creative Writing, Public Speaking, Management, Video Editing, Theatrical Production, Acting, Illustration, Comic Book Illustration, Script Analysis, Comic Art, Directing, Sound Design, Sound Editing, Mac OS, Editing, Copywriting, Voice Acting, Customer Service, Class B CDL, Stage Combat, Computer Proficiency, Kung Fu, Craft Beer, Project Management, Technical Support, Event Management, Microsoft Excel, Microsoft Office, Training
Education
Salem State College 2002 — 2015
Bachelor’s Degree, Technical Theatre/Theatre Design and Technology
North Shore Community College
Certificate, Project Management
EBSCO Information Services July 2012 - Present
The Governor’s Academy September 2008 - June 2012
The Governor’s Academy September 2011 - January 2012
National Quality Review January 2003 - September 2009
Skills
Publishing, Online Research, Metadata, Information Discovery, XML Databases, Databases, Library Databases, Online Databases, Communication, Team Building, Lean Six Sigma, Lean Thinking, Metrics, Metric Development, Metrics Reporting, Content Management, Strategic Partnerships, Ebooks, Online Publishing
Education
Salem State College 2007 — 2010
Bachelor's degree, English Language and Literature, General
University of Massachusetts, Amherst 2005 — 2007
Linguistics
EBSCO Information Services 2015 - Present
Citrix Systems, Inc 2010 - 2015
Citrix Systems, Inc 2008 - 2010
Citrix Systems, Inc 2006 - 2008
Reflectent Software, Inc (Acquired by Citrix in 2006) 2003 - 2006
Xtremesoft inc. 1999 - 2003
The Gale Group, Inc. (formerly Thomson Corporation) 1994 - 1999
Martin Marietta Automation Systems 1988 - 1994
Skills
Software Development, Agile Methodologies, .NET, Microsoft SQL Server, SQL, Project Management, Start-ups, C#, Enterprise Software, Team Building, ASP.NET, Agile Project Management, Architecture, Cloud Computing, Databases, Enterprise Architecture, HTML, IIS, LINQ, Mobile Applications, Object Oriented Design, Requirements Analysis, SDLC, SaaS, Scrum, Software Design, Software Engineering, Software Project..., T-SQL, Virtualization, Web Applications, Web Services, jQuery, System Architecture, Visual Studio
Education
Northeastern University
Master's Degree, Computer Engineering
University of Massachusetts Lowell
Bachelor's Degree, Electrical Engineering
AIR Worldwide January 2014 - November 2014
EBSCO Information Services January 2013 - August 2013
Skills
Business Analysis, Java, Big Data, Business Intelligence, Data Mining, Data Warehousing, MapReduce, Java Application..., Software Quality..., Agile Testing, Requirements Gathering, Requirements Analysis, Critical Thinking, Hadoop, ETL, MongoDB, HBase, Talend, Weka, SQL, NoSQL, MySQL, Python, JSON, XML Schema, Appworx, Visio, Tableau, SSAS 2008, SSIS, SSRS, UML, Firebug, XSLT, XML Spy, Spotfire, JIRA, QTP, Tortoise SVN, Databases, Database Design, Microsoft SQL Server
Education
Northeastern University 2011 — 2013
a Master of Science, Information Systems
Mumbai University
Bachelor of Engineering (B.Eng.), Information Technology
EBSCO Information Services September 2015 - Present
Northeastern University September 2014 - August 2015
EMC June 2014 - December 2014
Boston Indian Student Association March 2014 - May 2014
Northeastern University January 2014 - May 2014
Tata Consultancy Services December 2012 - June 2013
Skills
Java, Hadoop, Big Data, HTML, Tableau, Spring Framework, Apache Pig, DBMS, Spring, HBase, Hive, Hibernate, Alteryx, R Studio, AJAX, Servlets, Web Development, JSP, HTML 5, JavaScript, Operating Systems, Windows Server, QuickBooks, Red Hat Linux, SCCM, C++, Debate, Extemporaneous Speaking, .NET, Data Structures, Algorithm Design, Project Management, Photoshop, Infrastructure..., Storage Virtualization, Photography, Linux, Databases, MySQL, C
Education
Northeastern University 2013 — 2015
Master's degree, Information Technology
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2008 — 2012
Bachelor of Engineering (B.E.), Computer Science
EBSCO Information Services July 2014 - Present
EBSCO Information Services December 2011 - Present
Citrix Systems May 2010 - January 2012
Citrix Systems December 2007 - May 2010
Skills
Test Automation, Software Development, C#, Visual Studio, Object Oriented Design, Testing, XML, Test Cases, Automation, Quality Assurance, Virtualization, .NET, Requirements Analysis, SQL Server, WCF Services, REST, SOAP, JSON, Jenkins, WiX, Serialization, Network Protocol Design, UI Automation, Build Automation, Selenium, Web Services, Test Design, Data Driven Testing, Load Balancing, Scalable Architecture, Software Architectural..., Abstraction, Chef, Configuration Management, Continuous Delivery, OpenStack
Education
Rochester Institute of Technology 2004 — 2008
BS, Network and System Administration/Administrator
EBSCO Information Services July 2015 - Present
EBSCO Publishing February 2013 - Present
EBSCO Publishing April 2011 - February 2013
EBSCO Publishing 2003 - 2011
Mobility Services International 1998 - 2000
Skills
Account Management, Lead Generation, Sales Process, Project Management, WebEx, Content Management, Direct Sales, Cold Calling, Solution Selling, Microsoft Office, Sales Management, Training, Sales, Sales Presentations, B2B
Education
Saint Michael's College 1990 — 1994
BA, Psychology
SoftSource Consulting September 2012 - Present
Intermark Group March 2010 - March 2012
EBSCO Information Services October 2008 - February 2010
The SSI Group, Inc. May 2005 - September 2008
LabCorp Clinical Trials August 2001 - February 2005
Skills
C#, .NET, ASP.NET MVC, JavaScript, jQuery, SQL Server, C++, C, Microsoft SQL Server, Agile Methodologies, Software Development, Visual Basic, Web Development, Programming, Architectures, ASP.NET, Architecture, SQL
Education
Pacific Lutheran University 1989 — 1997
Bachelor's degree, Computer Science
EBSCO Information Services September 2015 - Present
EBSCO Information Services January 2014 - Present
Objective Logistics July 2012 - December 2013
Bullhorn January 2012 - July 2012
Bullhorn April 2010 - December 2011
Bullhorn November 2006 - August 2010
Sentient Jet December 2000 - July 2004
Viant, Inc February 1999 - November 2000
Primix Solutions, Inc. July 1996 - February 1999
Skills
Professional Services, Start-ups, Customer Experience, Performance Management, Account Management, Issue Resolution, Analytics, Competitive Analysis, Strategic Partnerships, Business Development, Strategy, Solution Selling, Business Process..., Business Process..., Lean Software...
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2004 — 2006
MBA, General Management
Middlebury College 1992 — 1996
BA, Computer Science
Smithsonian American Art Museum May 2008 - Present
National Building Museum May 2007 - May 2008
Smithsonian National Portrait Gallery December 2004 - May 2007
EBSCO Information Services September 2002 - October 2004
EBSCO Information Services August 2001 - September 2002
Skills
Art Exhibitions, Curating, Archives, Research, Writing, Creative Writing, Copy Editing, Multi Tasking, Mac OS, Microsoft Office
Education
University of Illinois at Urbana-Champaign 2011 — 2013
Master of Library & Information Science (M.L.I.S.), Archives and Special Collections, 3.9 GPA
Penn State University 1997 — 2001
Bachelor of Arts (B.A.), English Literature with an emphasis in Creative Writing, 3.5 GPA
Bedford St. Martin's within Macmillan Higher Education July 2013 - Present
EBSCO Information Services February 2008 - October 2009
Arion, A Journal of Humanities and the Classics at Boston University October 2007 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, InDesign, Editing, Proofreading, Publications, Social Media, Customer Service
Education
Roger Williams University 2003 — 2007
Bachelor's Degree, Creative Writing
EBSCO Information Services May 2011 - Present
Freelance Web Designer (Self-employed) August 2008 - Present
Promosis September 2010 - May 2011
ResCare August 2007 - June 2009
Meredith & Grew May 2006 - August 2007
Clear Channel Radio April 2004 - February 2006
Skills
Advanced CSS, CSS3, HTML, HTML 5, Web Design, Git, JavaScript, Mobile Web Design, User Interface Design, Web Applications, PHP, Custom CMS Development, CMS, WordPress, Drupal, Bootstrapping, phpMyAdmin, LAMP, Photoshop, Music Production, Keyboardist, Singing, Rock & Roll, Creative Writing, Public Speaking
Education
Salem State University 2000 — 2003
Bachelor of Arts (B.A.), Web Page, Digital/Multimedia and Information Resources Design, 3.5 GPA, Magna Cum Laude
EBSCO Information Services December 2014 - Present
Glenwood Autism and Behavioral Health Center May 2014 - December 2014
ITAC Solutions December 2013 - May 2014
SmartSource Technical Staffing March 2013 - December 2013
US Navy June 2006 - November 2012
Skills
Troubleshooting, Windows XP, Software Installation, Servers, Networking, Windows Server, Military Operations, Technical Support, Security Clearance, Windows 7, System Administration, Active Directory, Network Security, Military Training, Disaster Recovery, Business Intelligence, Special Operations, First Aid, Explosives, Hardware, System Deployment, VPN, Diving, Weapons Handling, Computer Hardware, TCP/IP, Software Documentation, Visual Studio, Cisco Technologies, Integration, Web Services, VMware, Citrix, Printers, Computer Repair, OS X, Routers, Help Desk Support, Network Administration, Visio, Visual Basic, Web Applications, Microsoft SQL Server
Education
Saint Leo University 2014 — 2016
Bachelor's Degree, B.A. Business Administration
Syracuse University 2014 — 2014
IVMF, Cisco Network Technician Medium-Sized Networks
ITT Technical Institute-Bessemer 2013 — 2014
Associate of Arts and Sciences (AAS), Network Systems Administration
Tidewater Community College 2012 — 2012
Emergency Medical Technology/Technician (EMT Basic)
EBSCO Information Services 2012 - Present
Draeger Medical 2004 - 2011
Guarantee Residential Lending/Derigen Solutions 2002 - 2004
Genuity, Inc 2000 - 2002
Verizon Information Services (Bell Atlantic/NYNEX) 1997 - 2000
Verizon Information Services (Bell Atlantic/NYNEX) 1987 - 1998
Skills
Problem Solving, Team Leadership, Cross-functional Team..., Process Improvement, Program Management, Customer Relations, Change Management, Business Process, Product Management, Integration, Project Management, Customer Service, Management, Business Strategy, Project Planning, Vendor Management, Business Analysis, Telecommunications, E-commerce, Sales, B2B, Databases, CRM, Strategy, Sales Process, Software Project..., Business Development, Start-ups, SaaS, Networking
Education
Providence College
BS, Business Management
Suffolk University - Sawyer School of Management
MBA, Business Management
Hemenway & Barnes, LLP January 2015 - Present
Lake Street Advisors, LLC May 2014 - December 2014
EBSCO Information Services December 2013 - February 2014
McKesson October 2010 - December 2013
athenahealth May 2010 - October 2010
athenahealth June 2009 - May 2010
MBNA / Bank of America June 2005 - June 2009
State of Vermont September 2003 - June 2004
Skills
Microsoft Office, Call Centers, Access, Risk Management, Customer Service, Outlook, Reporting & Analysis, Process Improvement, Data Analysis, HTML, Microsoft Excel, Healthcare, Insurance, Global Perspective, Team Building, Conflict Resolution, Financial Analysis, Query Optimization, Financial Reporting, Database Design, Query Writing, Coaching, Database Queries, Adobe Acrobat, PowerPoint, Call Center, Microsoft Word, Tableau, CRM, Oracle, Atlassian JIRA, JIRA, Confluence, IBM UniVerse, Viso, Kronos, InfoPath, SharePoint, VBA, SQL, Proactive self-starter, Project Management, Visio, MS Project, Analysis, Databases, Finance, Banking, Training, Leadership
Education
Eastern Maine Community College 2004 — 2005
Business Managment
Vermont Correctional Academy 2003 — 2003
Diploma, Law Enforcement
Norwich University 2002 — 2003
Criminal Justice
Ellsworth High School 1998 — 2002
EBSCO Information Services October 2014 - Present
Dyn September 2013 - October 2014
US Army April 2012 - January 2014
US Army April 2010 - May 2012
US Army April 2009 - April 2010
Skills
Troubleshooting, DNS, Linux, Cisco Technologies, Nagios, Firewalls, Python, Active Directory, Windows Server, Apache, Wireshark, Java, Subversion, FreeBSD, TACLANE, TCP/IP, Graphite, Bash, Bind, JUNOS, JIRA, DDoS Mitigation, Chef, Load Balancing, Cacti, Munin, Ruby, Jenkins, Git, Information Security, OpenStack, Metasploit, Kali Linux, SSL, Nginx, BGP, OSPF, VMware, MySQL, HTTP
Education
North Shore Community College 2012 — 2013
Computer Systems Networking and Telecommunications, 4.0 GPA
US Army 25B Information Technology Course 2012 — 2012
Certificate, Military Information Systems Technology, 98.25% Distinguished Honor Graduate
University of Maryland University College 2010 — 2011
Information Technology, 4.0 GPA
U.S. Army 25Q Miltichannel Transmission System Course 2008 — 2009
Certificate, Military Information Systems Technology, 97.48% Distinguished Honor Graduate
EBSCO Information Services June 2015 - Present
Babson College January 2014 - May 2015
Whitehead Institute for Biomedical Research December 2008 - October 2014
Massachusetts Institute of Technology (MIT), Dept. of Biology October 2011 - December 2011
University of North Carolina at Chapel Hill August 2003 - August 2008
Health Alliance May 2002 - August 2003
Northern Kentucky University 2000 - 2003
Skills
Molecular Biology, Cell Culture, Cell Biology, Molecular Cloning, Confocal and standard..., Standard molecular..., Genomics, Western Blotting, Laboratory, Manipulation of gene..., Single cell embryo..., Expression analysis:..., Stem cell and tissue..., in vitro kinase assays, Electromobility shift..., Protein interaction:..., Experience in animal..., Biochemistry, Assay Development, Tissue Culture, Genetics, Fluorescence Microscopy, Confocal Microscopy, Genetic Engineering, PCR, qPCR, Transfection, DNA extraction, Gel Electrophoresis, SDS-PAGE, Microbiology
Education
University of North Carolina at Chapel Hill 2003 — 2008
Doctor of Philosophy (Ph.D.), Cell and Molecular Physiology
Northern Kentucky University
Bachelor of Science (BS), Biology/Biological Sciences
EBSCO Information Services August 2015 - Present
CVS Caremark Corporation March 2013 - August 2015
Seven Step RPO September 2012 - August 2015
SunTrust Bank September 2012 - March 2013
Aspen Meadows Resort December 2010 - April 2012
OnBrand24 2012 - 2012
Allied Barton Security Services February 2009 - October 2010
Skills
Customer Service, Building Relationships, Phone Screening, Phone Etiquette, Sales, Recruiting, Promotions, Human Resources, Cpr Certified, First Aid, Talent Acquisition, Employee Management, New Hire Orientations, Temporary Placement, Coaching, Outlook, Background Checks, Internet Recruiting, PowerPoint, Microsoft Office, Taleo, Technical Recruiting, Recruitment Training, Contract Recruitment, Management, Leadership, Temporary Staffing, Screening Resumes, Social Networking, PeopleSoft, Social Media, Staffing Services, Onboarding, Employee Relations, Hiring Practices, Time Management, Microsoft Word, Microsoft Excel, Applicant Tracking..., Team Building, Resume Writing, Sourcing, Relationship Management, Cold Calling, Training, Interviews, Benefits Negotiation, Executive Search, Employee Training, Medicare Part D
Education
University of Rhode Island 2004 — 2008
Bachelor of Science (BS), Business Administration and Management, General
Salem State College 2012 — 2012
School of Continuing Education, Project Management
St. John's Prep. 2000 — 2004
St Johns Peabody 1990 — 2000
Providence Community Library November 2014 - Present
New England Americana Association January 2012 - Present
EBSCO Information Services June 2013 - November 2014
Northeastern University March 2013 - November 2014
Baker Library Special Collections, Harvard Business School February 2013 - June 2013
Boston Synagogue October 2012 - May 2013
State Library of Massachusetts September 2012 - April 2013
Cambridge Historical Society September 2012 - April 2013
At Home Physical Therapy August 2012 - January 2013
U.S. Department of Justice July 2012 - August 2012
Skills
Museums, Archives, Cataloging, History, Grant Writing, Books, Non-profits, Library Science, Special Collections, Data Entry, Customer Service, Metadata, EAD, Research, Highly Detailed, Archival Preservation, Reference, Data Quality Control, XML, Oxygen XML Editor, Library, Archival Research, Project Management, Museum Collections, Digitization, Nonprofits, Editing, Libraries
Education
Simmons College 2011 — 2012
MSLIS, Library and Information Science, Archives concentration
Northeastern University 2004 — 2009
BAS, Anthropology
EBSCO Information Services January 2015 - Present
Castle Worldwide, Inc. August 2010 - December 2014
Skills
Visual Studio, JavaScript, HTML, C#, XML, SQL, SAS, Agile Methodologies, ASP.NET, Software Design, Web Services, Analysis, Scrum, Software Development, WCF, TFS, Object Oriented Design, Software Documentation, Microsoft SQL Server, Java, .NET, Testing, LINQ, CSS
Education
North Carolina State University 2008 — 2010
Bachelor of Science (BS), Computer Science
EBSCO Information Services 2010 - Present
Pearson Learning Solutions 2009 - 2010
Whole Foods Market 2004 - 2009
GateHouse Media 1997 - 2007
Skills
Pre-press, Publications, Publishing, Online Publishing, Content Management, Adobe Creative Suite, Editorial, Adobe Acrobat, Ebooks, Graphic Design, QuarkXPress, XML, Microsoft Excel, NetSuite, JIRA, Oxygen XML Editor, ONIX, SharePoint, Vendor Relations, Digital Imaging, Database Publishing, Metadata, Access, Copy Editing
Education
North Shore Community College
Associate of Arts (AA)
Whittier Regional Technical High School
Graphic Communications
EBSCO Information Services July 2010 - Present
EBSCO Publishing October 1992 - July 2010
Skills
Solution Selling, Salesforce.com, Sales Process, Account Management, SaaS, Sales Management, Customer Retention, B2B, Competitive Analysis, Sales, Direct Sales, Sales Presentations, CRM, Strategic Partnerships, Lead Generation, Sales Operations, Key Account Management, New Business Development, Cold Calling, Leadership, Enterprise Software, Selling, Management
Education
Northern Illinois University 2006 — 2008
BS, Management
Decision Resources Group August 2015 - Present
EBSCO Information Services 2013 - Present
American Tower 2012 - 2012
ITA by Google 2007 - June 2011
Wyeth Biopharma September 2006 - December 2006
TRUE Software 1997 - 1997
The MathWorks 1993 - 1996
Digital Equipment Corporation 1985 - 1993
Skills
User Experience, Usability Testing, Information Architecture, Agile Methodologies, Software Documentation, User Interface Design, Wireframes, HTML, User-centered Design, Content Management, User Research, Usability, XML, Interaction Design, Task Analysis, Dreamweaver, DITA, Axure, Visio, Photoshop, Prototyping, Human Factors, GUI, Mac, SnagIt, Single Sourcing, Structured Authoring, Web Applications, Unix
Education
Bentley University
Master of Science (HFID), User Experience
Middlesex Community College
Certificate, Biotechnology
Rensselaer Polytechnic Institute
Master of Science (MS), Technical Writing
SUNY Albany
Master of Library & Information Science (MLIS), Library and Information Science
Westminster College
Bachelor of Arts (BA), English/Art
EBSCO Information Services April 2012 - Present
EBSCO Publishing September 1995 - July 2012
Crimson Travel / Thomas Cook Vacations May 1984 - 1995
Lechmere Sales June 1979 - December 1984
Peabody Essex Museum 1978 - 1979
Skills
Customer Relations, PowerPoint, Documentation, Mentoring, Vendor Management, Agile, SAP, Software Documentation, Databases, Team Leadership, Agile Methodologies, Sales Management, Sales, CRM, Customer Service, Sales Process, Account Management
Education
Salem State University 1980 — 1983
BS, Geography
Salem State University
EBSCO Information Services 2005 - Present
EBSCO Information Services 2001 - 2005
Scholastic 1999 - 2001
FedEx Ground January 1995 - June 1999
Skills
Solution Selling, Salesforce.com, Sales Process, SaaS, Lead Generation, Key Account Management, Sales Management, Account Management, New Business Development, Sales Operations, Selling, Content Management, Team Leadership, Business Development, Strategic Planning, Team Building, Forecasting, Public Speaking, Digital Media, Social Media, Leadership, Strategic Partnerships, Customer Service, Direct Sales, B2B, Sales, CRM, Management
Education
Niagara University 1987 — 1991
BBA and B.S., Accounting and Commerce
Canisius High School
Light of Gold PR Marketing & Consulting LLC January 2015 - May 2015
Lanchid LLC June 2014 - August 2014
J/Hadley Jewelry January 2014 - March 2014
EBSCO Information Services July 2013 - August 2013
Skills
Research, Microsoft Office, Social Media, Facebook, Microsoft Word, Marketing, Corporate Communications, English, Training, Press Releases, Public Relations, InDesign, Magazines, Event Planning, Social Media Marketing, Marketing Communications, Public Speaking, Marketing Research, PowerPoint, Editing, Newsletters
Education
Baruch College, Zicklin School of Business, City University of New York 2015 — 2016
Master of Science (M.S.), Finance
New York University 2013 — 2015
Master, Public Relations, Corporate Communication
National Taiwan University 2009 — 2013
Bachelor's degree, Library and Information Science, Economics
Stanford University 2011 — 2011
Summer School, American Language and Culture
EBSCO Information Services July 2014 - December 2014
Tufts University September 2012 - December 2012
Tufts University January 2012 - May 2012
The Pennon, North Shore Community College Newspaper January 2010 - May 2010
The Pennon January 2009 - August 2009
Skills
Microsoft Excel, ArcGIS, Stata, Economics, Policy Analysis, Teaching, Research, Statistics, Data Analysis
Education
Tufts University 2010 — 2013
Bachelor of Arts (B.A.), Political Science
North Shore Community College 2008 — 2010
Dean's List all semesters
EBSCO Information Services September 1991 - Present
Market Data Retrieval 1987 - 1990
Education
Oregon State University 1983 — 1987
BS, Marketing/Communications
EBSCO Information Services April 2013 - Present
ICONMA September 2011 - September 2012
Fidelity Investments June 1999 - March 2010
New River, Inc. 1998 - 1999
Employee Benefit Plans Administration 1989 - 1998
Skills
Software Documentation, Visio, Business Requirements, Testing, Requirements Analysis, Content Strategy, Dreamweaver, Creates content..., Conciseness, Information Architecture, Databases, Online Help, HTML, SharePoint, Technical Documentation, Requirements Gathering, Content Management, Technical Writing, Adobe Acrobat, Agile Methodologies, Usability, SDLC, Manuals, Content Development, Wireframes, Agile Project Management, User Experience, Analysis, CMS, Usability Testing, Copy Editing, Oxygen, MadCap Flare, Web Content Management, Web Content, Proofreading, Editing, User Acceptance Testing, Technical Communication, Translates voice of the..., Web development..., Dreamweaver MX,..., Rally, JIRA, Confluence
Education
NH Community Technical College 2003 — 2005
Certificate, Web Development
University of New Hampshire 1994 — 1997
B.A., English
Northern Essex Community College 1984 — 1986
A.A., Journalism
EBSCO Information Services December 2013 - Present
Prolifics February 2013 - December 2013
Syntel Inc. June 2007 - November 2009
Skills
J2EE, Java, JavaScript, Sun Certified Java..., Oracle Certified Web..., HTML, SQL, UML, Eclipse, Web Services, Spring, SDLC, Agile Methodolgy, Java Enterprise Edition, Apache Tomcat, Python, Requirements Analysis, Selenium, JMeter, Salesforce.com
Education
New York University 2011 — 2012
Master of Science, Information Technology
G.H Raisoni College of Engineering (Nagpur University) 2003 — 2007
Bachelor of Engineering, Electronics and telecommunication
EBSCO Information Services February 2013 - Present
EBSCO Publishing June 2007 - Present
Essex Shipbuilding Museum 1994 - 2006
Education
Simmons College
MLIS, Master of Library & Information Science
Tufts University
Master of Arts, US History
Salem State University
BA, US History
Gloucester High School
CHA Consulting April 2014 - Present
CHA Consulting January 2013 - March 2014
EBSCO Information Services April 2010 - January 2013
L1 Identity Solutions July 2009 - March 2010
Wateen Telecom January 2007 - July 2009
Skills
SQL Server 2000-2008, Visual C++, Visual C#, Oracle SQL, SSIS, SSRS, SSAS 2008, Data Warehousing, Tortoise SVN, Visual Studio, CruiseControl, SQL, Microsoft SQL Server, Full SDLC, Scrum, Cubes, IT Management Software, C#, T-SQL, Database Design, Databases, Crystal Reports, ASP.NET, VB.NET, ETL, Business Intelligence, Oracle, Programming, Information Technology, Program Analysis, Problem Solving, Pressure Handling, ASP.NET MVC, TFS, LINQ, Web Services, Web Applications, OOP, XML, ADO.NET, ASP, AJAX, IIS, WPF, XSLT, REST, JSON, Silverlight, Requirements Analysis, C++
Education
Ralph Kimball University 2012 — 2012
Dimensional Design and Modeling of Data warehouse, Computer Science, NA
Oracle Certified Associate 2009 — 2009
Oracle 10g developer, Databases
Microsoft Certified Technology Specialist (MCTS) 2006 — 2006
Implementation and Maintenance of SQL SERVER 2005
National University of Computer and Emerging Sciences 2002 — 2006
BS, CS
NeedyMeds August 2015 - Present
NeedyMeds & Collaborates December 2014 - Present
NeedyMeds July 2014 - Present
Swazy & Alexander Landscaping February 2014 - July 2014
EBSCO Information Services October 2013 - January 2014
Carpets Unlimited Inc. April 2013 - September 2013
Skills
Management, Project Management, Sales, Microsoft Excel, Direct Sales, Quickbooks CRM, Netsuite CRM+, Microsoft Word, Customer Satisfaction, Editing, Databases, Research, Market Research, Data Analysis
Education
Westfield State University 2011 — 2013
Bachelor of Science (BS), Business Management, 3.4
Northern Essex Community College 2008 — 2010
Associate of Science (AS), Business Management, 3.1
EBSCO Information Services August 2015 - Present
EBSCO Publishing June 2000 - Present
NANcamp 1991 - Present
Landmark School September 2000 - October 2012
YMCA of the North Shore & YMCA Cape Cod 1979 - 1987
Skills
Sales, Account Management, Research, Metrics, Performance Metrics, Sales Operations, Business Relationship..., Training, Business-to-Business..., Reporting Metrics, Cold Calling, Metrics Definition, Microsoft Office, Solution Selling, Consultative Selling, Strategic Selling, Up-selling, Cross Selling, Sales Management, Sales Presentations, Direct Sales
Education
Saint Michael's College 1983 — 1987
BA, Business Adminstration
Copyright Clearance Center May 2015 - Present
EBSCO Information Services February 2014 - April 2015
EBSCO Information Services April 2013 - January 2014
EBSCO Information Services July 2012 - April 2013
CoreLogic September 2006 - July 2012
Montserrat College of Art 2005 - 2006
Skills
Process Improvement, Management, Team Leadership, Project Management, Training, Microsoft Office, Six Sigma, BPO, Customer Service, Microsoft Excel, New Hire Training, Customer Experience, Social Media, Adobe Acrobat, Adobe Design Programs, Recruiting, Research, PowerPoint, Analysis, Leadership, Account Management, Team Mentoring, Offshore Operations, Default, SOP development, Kanban, Graphic Design
Education
Montserrat College of Art
Bachelor of Fine Arts (BFA), Graphic Design
John Wiley and Sons April 2012 - Present
Faculty Development & Instructional Design Center January 2011 - July 2012
Faculty Development & Instructional Design Center May 2010 - February 2011
EBSCO Information Services October 2008 - February 2010
OSF St Anthony Medical Center & St Anthony College of Nursing December 2006 - October 2008
McDonald's August 2006 - December 2006
Skills
Instructional Design, Information Architecture, User Experience Design, E-Learning, Educational Technology, Instructional Technology, Higher Education, Blended Learning, Training, Learning Management..., Captivate, Curriculum Design, Teaching, Editing, Curriculum Development, Adult Education, Distance Learning
Education
Northern Illinois University
MS Ed, Instructional Technology
University of Illinois at Urbana-Champaign
MS, Library and Information Science
University of Illinois at Chicago
BA, Art History
EBSCO Information Services May 2015 - Present
Quinnipiac Student Media January 2015 - Present
The Harbor May 2014 - August 2014
Kai-Kai May 2014 - August 2014
Quinnipiac University Polling Institute November 2013 - May 2014
Killington Ski Resort December 2013 - January 2014
All Around Helpers Landscapers July 2012 - August 2013
Skills
Ability to Work in a..., Customer Service, Social Media, Microsoft Word, Energetic team player, PowerPoint, Microsoft Excel, Event Planning, Close Attention to..., Hard Working, Marketing, Persistence, Sales, Time Management, Strategic Communications, Microsoft Office, Teamwork, Social Networking, Leadership
Education
Quinnipiac University 2015 — 2017
Master of Business Administration (M.B.A.), Logistics, Materials, and Supply Chain Management
Quinnipiac University - School of Business 2012 — 2016
Bachelor of Science (BS), Biomedical Marketing, Senior
EBSCO Information Services July 2015 - Present
Tedesco Country Club February 2013 - July 2015
Salem Country Club April 2012 - November 2012
R.M. Bradley & Co., Inc. January 1996 - March 2012
Skills
Customer Satisfaction, Customer-focused Service, Customer Service, Marketing Communications, Social Networking, Golf, WordPress, Social Media, New Business Development, Marketing, Social Media Marketing, Golf Instruction, Junior Golf, Golf Club Repair, Golf Clubs, Event Management, Event Planning, Advertising, Public Speaking, Sales, Salesforce.com, Sports, Management
Education
Salem State University 2009 — 2013
Bachelor of Science (BS), Communication and Media Studies
Cambridge Healthtech Institute April 2013 - Present
Self July 1999 - Present
EBSCO Information Services May 2005 - August 2012
Rhode Island School of Design September 1998 - December 1998
Skills
Illustration, Graphic Design, Web Design, Photography, App Design, Landscape Painting
Education
Rhode Island School of Design 1997 — 2001
Bachelor of Fine Arts (BFA), Illustration, 3.875 GPA
Rhode Island School of Design
XSEED Design and Production November 2014 - Present
Main Street Mat Company January 2014 - August 2014
Menchies Frozen Yogurt August 2011 - January 2014
Boulder Valley School District June 2010 - August 2011
Corporate Express, A Staples Company October 2007 - November 2008
EBSCO Information Services January 2007 - October 2007
Hewlett-Packard April 1996 - June 2006
Skills
Salesforce.com, Solution Selling, Strategic Planning, New Business Development, Marketing Strategy, Product Management, Program Management, Relationship Marketing, Customer Service, Cross-functional Team..., Process Improvement, Management, Team Building, CRM, Customer Satisfaction, Marketing, Training, Sales
Education
Regis University 2009 — 2010
M.ed., Elementary Education
Shorter University
Masters, Business Administration
Shorter University
Bachelors of Science, Management
EBSCO Information Services January 2014 - Present
EBSCO Information Services December 2012 - January 2014
Genworth September 2011 - October 2012
Google Booksearch January 2011 - September 2011
Donna's Dog Walking and Pet Sitting April 2006 - January 2011
Payless ShoeSource June 2005 - August 2007
Skills
Training, Data Entry, Customer Service, Social Media, Healthcare, Research, Microsoft Office, 80 WPM, Windows, Mac, Criminal Justice, Cash Handling, Attention To Detail, Oral Communications, Communication Written, Problem Solving, Databases, Data Analysis, Criminal Investigation, Criminal Law, Internet, Organizing, Long term care..., Microsoft Excel, PowerPoint, Microsoft Word, Sourcing, Teamwork, Analysis, Dogs, Customer Satisfaction, Long-term Care, Meeting Scheduling, Work Evaluations, Team Building, Team Leadership, NetSuite, HTML, Microsoft SQL Server, Technical Support, Technical Documentation, Coordination, Project Coordination, Software Documentation, Time Management, Coaching, Outlook, Social Networking, Leadership Development, Public Speaking
Education
Salem State University 2005 — 2010
Bachelor of Science, Technology and Research of Criminal Justice
Masconomet Regional High School
EBSCO Information Services August 2013 - Present
EBSCO Publishing June 2010 - August 2013
Loon Mountain Resort November 2010 - April 2013
EBSCO Publishing April 2005 - August 2009
Education
Plymouth State University 2009 — 2013
bachelor of science, business administration
EBSCO Information Services May 2012 - Present
EBSCO Information Services May 2009 - May 2012
EBSCO Information Services December 2007 - May 2009
CoreLogic 2005 - January 2007
BLR January 2003 - May 2005
Farm & Wilderness Foundation, Inc. May 1999 - January 2003
Skills
Microsoft Office, Training, Customer Service, Technical Support, SaaS, Catalog Management, Customer Satisfaction, Databases, Photography, Multimedia, Cataloging, MARC21, MARC, Research, Web Services, Management, Microsoft Excel, Film Production, WebEx, RESTful WebServices, PowerPoint, HTML, Photoshop, Microsoft SQL Server, Microsoft Word, Leadership, Production Assistance, XML Schema, Video Production, Kanban, Lean Management, Workflow Management, Lighting Design, Studio Lighting, CRM Integration, Customer Relations, XSLT, Project Implementation, Product Management, Database Design, Database Development, Online Publishing, Rally, JIRA, Lean Six Sigma, Webcasting, Software Implementation, Employee Training, Digital Preservation, Interactive Marketing
Education
Montserrat College of Art 1997 — 2001
Bachelor's Degree, Painting
Masconomet Regional High School 1995 — 1997
McGladrey June 2015 - Present
EBSCO Information Services June 2014 - August 2014
McGladrey June 2014 - June 2014
Newburyport Lighting Company January 2008 - August 2013
Skills
Accounting, SAP, Microsoft Dynamics, Microsoft Excel, Microsoft Word, PowerPoint
Education
Providence College 2011 — 2015
Accounting with Finance Minor
Queen Mary, University of London 2014 — 2014
Providence College 2015 — 2016
Master of Business Administration (M.B.A.)
EBSCO Information Services May 1992 - Present
Skills
Proofreading, Online Publishing, Editorial, Literature, Technical Writing
Education
Northeastern University 1987 — 1992
Bachelor's degree, English Language and Literature, General
Masconomet Regional High School 1983 — 1987
EBSCO Information Services May 2013 - Present
Apprenda Inc. September 2012 - April 2013
SmartLinx Solutions April 2012 - May 2012
Harmony Institute February 2012 - March 2012
New York University September 2011 - February 2012
Broadspace LLC June 2011 - August 2011
New York University September 2010 - December 2010
Priyadarshini College of Engineering June 2009 - May 2010
Skills
Web Applications, Java, PHP, JSP, Servlets, HTML, SSL, Python, SQL, Linux, Agile Methodologies, Subversion, CSS, Web Development, C#, JSON
Education
New York University 2010 — 2012
Graduate School of Arts and Sciences, MS in Computer Science
Shri Ramdeobaba Kamla Nehru Engineering College, Nagpur 2004 — 2008
Bachelor of Engineering, Computer Science
EBSCO Information Services June 2011 - Present
Dabblers Hobbies and Cafe December 2010 - May 2011
Paper Source September 2009 - August 2010
Museum of Fine Arts, Boston September 2008 - August 2010
Skills
Marketing, Editing, Photoshop, Art, Teaching, Textile Design, Art Education, Fashion Design, Machine Knitting, Graphic design, Illustration, Curriculum Development, Graphic Design, InDesign, Adobe Creative Suite, Public Speaking, Curriculum Design, Illustrator, Drawing, Social Media Marketing
Education
Tufts University 2008 — 2009
Master of Arts (MA), Art Education, 3.8
Rhode Island School of Design 2002 — 2007
Bachelor of Fine Arts (B.F.A.), Apparel and Textiles, 3.4
EBSCO Information Services August 2013 - Present
Corliss Bros. Garden Center and Nursery April 2013 - Present
Cuvilly Arts and Earth Center October 2012 - June 2013
Red Bird Trading Co. August 2011 - October 2012
Ipswich Public Schools September 2010 - September 2012
Freelance Interior Designer October 2009 - September 2012
Currier & Associates, Inc. May 2009 - August 2009
Skills
Space-planning, SketchUp, Rendering, Space planning, Interior Design, 3D Studio Max, Interior Architecture, AutoCAD, Photoshop, InDesign, CAD, Furniture, Architectures, Graphic Design, Photography, Renovation, Web Design, Modeling, Lighting Design, Hand Drafting, Sketching, Revit, Design Research, Architectural Design, Residential Design
Education
Mount Ida College 2006 — 2010
Bachelor of Science (BS), Interior Architecture
Vistaprint May 2015 - Present
MorphoTrust USA September 2014 - May 2015
EBSCO Information Services May 2014 - August 2014
Salem State University 2012 - 2014
Skills
Software Design, Digital Circuit Design, NetBeans, Java, SQL, Communication Skills, IoC, Dependency Injection, Oracle RDBMS, Requirements Analysis, C++, Linux, Software Testing Life..., Automated Software..., Software Development..., Writing, Spanish, Management, .NET, PowerPoint, Visual Studio, C#, Public Speaking
Education
Salem State University 2012 — 2014
BS, Computer Science, Summa Cum Laude
EBSCO Information Services November 2014 - Present
Draper Laboratory January 2014 - June 2014
Healthy Home Service September 2013 - December 2013
Harvard University May 2013 - August 2013
Political Science Department, University of Hawaii @ Manoa August 2011 - January 2012
Ciscos Cantina 2006 - 2008
Everybody Wins! DC June 2005 - February 2006
World Wildlife Fund June 2003 - August 2003
Williams and Connolly LLP June 2002 - August 2002
Skills
Information Management, Marketing, Online Research, Project Management, Microsoft Office, Knowledge Management, Event Planning, Market Research, Databases, Writing, Editing, Research, Library, Content Management, Social Sciences, Prospect Research, Academia, Special Libraries, IEEE Xplore, Curata, INC, DACIS, ProQuest, Thomson Innovation, Social Media Marketing, Knowledge Sharing, Microsoft Office..., NGOs, International NGOs, BSR Advance, Libraries
Education
Simmons College - Graduate School of Library and Information Science 2012 — 2014
Master's Degree, Special Libraries/Knowledge Management/Information Services
University of Hawaii at Manoa
Master of Arts (M.A.), Political Science and International Relations
Northeastern University 2000 — 2004
Bachelor of Science (BS), Social Sciences
Sidwell Friends 1997 — 2000
EBSCO Information Services June 2013 - Present
Salt River Studios March 2012 - Present
Long's Jewelers September 2012 - May 2013
MiiR Inc. December 2011 - December 2012
O'verlays October 2011 - October 2012
Skills
Adobe Photoshop, Digital Photography, Adobe Illustrator, Adobe Bridge, Adobe InDesign, jQuery, HTML 5, CSS3, InDesign, Illustrator, Photoshop, Graphic Design, Logo Design, Photography, Adobe Creative Suite, Painting, Sketching, Typography, Product Design, Web Design, Concept Development, Mac, Marketing, CSS, Social Networking, Blogging, Illustration, Graphics, Brochures
Education
Montserrat College of Art 2009 — 2013
Bachelor of Fine Arts (B.F.A.), Graphic Design, 3.8 GPA
Wentworth Institute of Technology 2009 — 2010
Bachelor of Science (B.S.), Interior Design
EBSCO Information Services June 2014 - Present
EBSCO Publishing September 2012 - June 2014
Nokia December 2011 - September 2012
Nokia May 2008 - December 2011
PALM October 2007 - May 2008
Palm 2005 - 2007
Palm 2001 - 2005
anyday 2000 - 2001
icast 1998 - 2000
C.H. Robinson Worldwide, Inc. 1998 - 2000
Skills
Mobile Devices, Scrum, Agile Methodologies, Software Quality..., JIRA, Test Automation, Linux System..., XML, System Testing, Quality Center, Subversion, Linux, Software Project..., Agile Project Management, Testing, Quality Assurance, Software Engineering, Web Applications, Test Management, Unix, Software Development, Test Planning, Perl, Mobile Applications, System Architecture, Shell Scripting, SQL, Performance Testing, Eclipse, JavaScript, Java, Android, SDLC, C++, Usability Testing, Integration, Embedded Systems, Software Design, Regression Testing, Object Oriented Design, ClearCase, Embedded Software, Debugging, Continuous Integration, Git, Selenium, Bugzilla, Distributed Systems, Management
Education
Thomas Edison State College 2002 — 2006
BSBA, MIS
CLC - Houston, TX 1999 — 2000
Network Engineer / Management Program
Salem State University 1992 — 1997
Danvers High
BioPoint March 2015 - Present
EBSCO Information Services September 2011 - March 2015
EBSCO Information Services June 2009 - September 2011
Skills
WebEx, Outlook, Microsoft Office, Data Entry, Customer Service, Adobe Acrobat, Microsoft Excel, PowerPoint, Database Administration, Access, Administrative..., Microsoft Word, Sales, Microsoft Office 2007, System Administration, Social Media
Education
Northeastern University 2010 — 2013
Bachelor's Degree, Business Administration and Management, General
EBSCO Information Services April 2015 - Present
EBSCO Information Services August 2014 - April 2015
EBSCO Publishing November 2012 - August 2014
EBSCO Publishing October 2011 - November 2012
Cape Ann Chamber of Commerce May 2011 - September 2011
Skills
Microsoft Excel, Social Media, Microsoft Word, Customer Service, Editing, Facebook, Applicant Tracking..., Sales, Microsoft Office, Marketing
Education
Saint Anselm College 2007 — 2011
Bachelor of Arts, English, Communications
Pegasystems May 2014 - Present
EBSCO Information Services September 2011 - May 2014
STC at Minnesota State University, Mankato May 2011 - May 2012
CrossTx.com 2010 - 2011
Bozeman Daily Chronicle 1996 - February 2010
Lee Enterprises 2002 - 2005
West Yellowstone News 1999 - 2002
Skills
Editing, Technical Communication, Technical Writing, Technical Documentation, HTML, CSS, Pegasystems PRPC, JavaScript, Scrum, Business Process..., User Interface, Agile Methodologies, MadCap Flare, Dreamweaver, Content Management, Publishing, Web Content, Copy Editing, Proofreading, Publications, Marketing Communications, RoboHelp, Editorial, Copywriting, Newsletters, Blogging, User Experience, Requirements Analysis, Knowledge Base, Instructional Design, Camtasia, Adobe Creative Suite, Social Media, Project Management, Community Management, Medical Writing, Scientific Writing, Press Releases, WordPress, Comedy writing, Storytelling
Education
Minnesota State University, Mankato 2010 — 2013
Master of Arts - English, Technical Communication, 4.0 GPA
Montana State University-Bozeman 1991 — 1996
B.A., Double major: English lit. & philosophy, minor: religious studies
Bozeman High School
EBSCO Information Services July 2015 - Present
EBSCO Information Services June 2014 - June 2015
EBSCO Information Services July 2013 - June 2014
Outsell Inc September 2011 - July 2013
Attwooll Associates, Ltd. October 2010 - August 2011
Pearson Learning Solutions April 2007 - September 2010
Pearson Education India January 2010 - May 2010
Denver Publishing Institute 2008 - 2009
Houghton Mifflin October 2005 - April 2007
Skills
Market Research, Market Analysis, STM Publishing, Publishing, Academic Publishing, Journals, Online Publishing, Research, Adobe Acrobat, Newsletters, Data Analysis, Digital Media, Proofreading, Ebooks, Books, Editorial, Textbooks, Content Management, Copy Editing, Content Development
Education
Oxford Brookes University 2010 — 2011
MA with Distinction, International Publishing
University of Denver 2005 — 2005
PGCert, Publishing
University of Notre Dame 2001 — 2005
BA, English (Honors), Philosophy
University College Dublin 2004 — 2004
JYA - Junior Year Abroad
Distribution by Air December 2014 - Present
ARI January 2011 - June 2014
ARI July 2006 - February 2011
EBSCO Information Services January 2005 - August 2005
Skills
Customer Satisfaction, Sales Operations, Sales, Account Management, Microsoft Office, Sales Management, Strategic Planning, B2B, Microsoft Excel, Analysis, Forecasting, Process Improvement, Customer Retention, Program Management, Team Building, Customer Service, Fleet Management, Salesforce.com, PowerPoint, Technical Writing, Public Speaking, Marketing, Project Management, Inventory Management, Automotive, Operations Management, Sales Process, Leadership, Training, Employee Training, Contract Negotiation, Microsoft Word, Management, Budgets, Negotiation, Marketing Strategy, Team Leadership, Marketing Communications, Business Planning, Public Relations, Photoshop, Outlook, Photography, Trade Shows
Education
Rowan University
BA, English
Dale Carnegie 2008 — 2008
EBSCO Information Services January 2014 - Present
EBSCO Information Services October 2012 - December 2013
Fidelity Investments May 2004 - October 2012
iGate Corporation April 2004 - October 2012
AIIMS May 2003 - April 2004
Skills
QA Engineering, Quality Management, Quality Assurance, Quality Center, QTP, Mobile Automation, Agile Project Management, Agile Testing, Scrum, Descriptive Programming, Test Automation, Test Management, Rational Team Concert, IBM Rational Clearcase, Mobile Testing, Mobile Test Automation, Device Anywhere, Test Automation..., Test Automation..., Automated Software..., SQL, Database Testing, Web Services Testing, Project Management, MS Project, Project Estimation, Silverlight Automation, Healthcare, Insurance, Trading, HR Payroll, Oracle 9i, Microsoft SQL Server, Stingray, WPF Automation, Problem Solving, ClearCase, Testing, Agile Methodologies, Software Quality..., Oracle, SDLC, Test Planning, Payroll, User Acceptance Testing, Continuous Integration, Cross-functional Team..., Test Strategy, Leadership, Web Applications
Education
Utkal University 2000 — 2003
MCA, Computer Science
Sambalpur University 1996 — 1999
Bachelor of Science, Physics
Belpahar English Medium School 1994 — 1996
Higher Secondary, Science, Economics
ProQuest April 2014 - Present
Innovative Interfaces, Inc. 2011 - March 2014
EBSCO Information Services 2008 - 2011
Infotrieve 2006 - 2008
HNW 2003 - 2004
Tufts Health Plan 2002 - 2003
Brains and Braun 1998 - 2003
Wordworks 1995 - 1998
CSC Index 1992 - 1995
Skills
Libraries, Interlibrary Loan, Research, Writing, Online Publishing, Library, Reference Services, Electronic Resources, Metadata, Technical Services, Library Science, Magazines, Publications, Library Automation, Periodicals, Library Management, Information Retrieval, Editing, Editorial, Taxonomy, Newsletters, Syndicated Data Analysis, Books, Administration, Cataloging, Indexing, Content Management, Knowledge Management, Collection Development, Digital Libraries, Social Media, Information Management, Unix, Publishing, Web 2.0, Digital Asset Management, Databases, Ebooks, History, Information Architecture, Vendor Management, Project Management
Education
Pratt Institute 2004 — 2006
MLIS, Library Science
Northeastern University 1987 — 1992
BA, Bachelor of Arts in Communication
GreenPages Technology Solutions February 2015 - Present
GreenPages Technology Solutions February 2014 - February 2015
Modeling 2014 - 2014
EBSCO Information Services September 2012 - September 2013
EBSCO Publishing January 2011 - September 2012
Vaughn Thermal January 2009 - February 2011
Thrive Networks Inc April 2007 - November 2009
Gibbs College July 2006 - April 2007
Staples July 2003 - September 2005
Skills
Servers, Hardware, VoIP, WAN, Technical Support, Active Directory, Windows 7, Windows Server, Computer Hardware, VMware, Nexus 7k, Cisco Nexus, Solarwinds, Juniper, Cisco UCS, Atlassian JIRA, Catalyst Switches, ASA, Network Security, Firewalls, Cisco DCNM, Virtualization, Security, VPN, Troubleshooting, Data Center, XP, Networking, SharePoint, Routing, DNS, System Deployment, Infrastructure, Enterprise Software, Ruby on Rails, JavaScript, Microsoft Exchange, MySQL
Education
General Assembly 2013 — 2013
Student, Web Development Immersive course, Immersive Web Development
Northeastern University 2013 — 2015
BA, Information System Technologies
Gibbs College Boston 2005 — 2007
Associates of Science, Information Systems
EBSCO Information Services March 2015 - Present
EBSCO Information Services June 2013 - March 2015
EBSCO Publishing February 2013 - June 2013
EBSCO Publishing November 2011 - January 2013
Fusion Trade November 2009 - November 2011
Magic Touch Contractors April 2003 - December 2009
LPL Finanical November 2002 - May 2003
EBSCO Publishing June 2000 - October 2002
Skills
Sales Process, Solution Selling, Sales Operations, Key Account Management, Cold Calling, Lead Generation, Marketing, SaaS, Sales Presentations, Selling, Customer Satisfaction, Negotiation, Customer Retention, Business Strategy, Social Networking, Marketing Communications, Building Relationships, Sales
Education
Norwich University 1994 — 2000
Bachelor of Science, Communications
EBSCO Information Services November 2003 - Present
Skills
Product Management, Project Management, Content Management, SEO, Competitive Intelligence, Competitive Analysis, Online Advertising, Analytics, Access, Microsoft Office, Microsoft Excel, Tableau, CRM Databases
Education
Northeastern University 2011 — 2013
Bachelor of Science, Organizational Communication
The New England Institute of Art
Associate of Science in Multimedia & Web Design
EBSCO Information Services July 2012 - Present
EBSCO Publishing January 2008 - July 2012
Skills
HTML, Salesforce.com, SharePoint, Software Documentation, Content Management, Technical Writing, Technical Documentation
Education
Salem State University 1998 — 2004
Lynn English High School 1990 — 1994
High School
EBSCO Information Services September 2015 - Present
Education Corporation of America March 2015 - August 2015
Proventix August 2010 - March 2015
CareFusion - MedMined Service August 2009 - August 2010
Cardinal Health - MedMined Services August 2006 - August 2009
MedMined Inc 2004 - August 2006
Group 8760 1997 - 2004
Skills
Microsoft SQL Server, C#, Visual Studio, T-SQL, Agile Methodologies, ASP.NET, .NET, Database Design, Software Development, Web Services, SQL, Healthcare Information..., XML, SSRS, HL7, Java, VB.NET, AJAX, Databases, SSIS, Enterprise Architecture, SDLC, SOA, Data Modeling
Education
University of Alabama at Birmingham 1996 — 1997
M.S., Computer Information Sciences
University of Alabama at Birmingham 1994 — 1996
M.S, Mathematics
Nanjing University 1988 — 1992
B.S., Applied Mathematics
EBSCO Information Services August 2007 - Present
Manhattan Associates September 2000 - July 2007
Innovative Computing Corporation May 1999 - August 2000
International Environmental Corporation September 1994 - May 1999
Education
Oklahoma Baptist University 1989 — 1994
EBSCO Information Services September 2014 - Present
EBSCO Information Services December 2013 - August 2014
IaBrEv 2008 - 2014
EBSCO Information Services January 2013 - December 2013
EBSCO Publishing July 2011 - December 2012
Convergys July 1997 - June 2011
Skills
SDLC, Requirements Analysis, Business Analysis, Requirements Gathering, Software Project..., Vendor Management, Agile Methodologies, Solution Architecture, Systems Analysis, PMP, Process Improvement, Business Requirements, Integration, Software Development, Program Management, Visio, SQL, User Acceptance Testing, Unix, Software Documentation
Education
Northern Kentucky University 1994 — 1997
Information Systems
Texthelp October 2015 - Present
Texthelp Systems, Inc. October 2011 - October 2015
Texthelp Ltd. August 2007 - October 2011
Houghton Mifflin Harcourt 2007 - 2007
Copyright Clearance Center 2006 - 2007
EBSCO Information Services 2004 - 2006
EBSCO Information Services 1999 - 2004
Skills
Sales Process, Account Management, Training, Strategic Planning, Salesforce.com, SaaS, Solution Selling, Strategic Partnerships, Customer Service, Marketing, Sales Operations, Sales
Education
Salem State College 1998 — 1999
Bachelor's degree, Sociology
Westfield State University 1994 — 1997
Sociology
EBSCO Information Services May 2015 - Present
Dell October 2014 - May 2015
EBSCO Information Services 2015 - 2015
EBSCO Information Services 2015 - 2015
Decision Resources February 2011 - October 2014
Charles River Development April 2008 - March 2011
Aptima, Inc. June 2006 - April 2008
Fidelity Investments February 2003 - June 2006
Electronic Data Systems (Acquired by HP Enterprise Services) May 2003 - December 2003
Sycamore Networks July 2000 - January 2002
Skills
Software Project..., Software Development, Software Architectural..., Software Engineering, Java, XML, C#, SQL, Agile Methodologies, .NET, Oracle, Architecture, C, C, Databases, HTML, JavaScript, Microsoft SQL Server, Perl, Requirements Analysis, SDLC, SaaS, Software Design, Testing, Unix, Visual Studio
Education
Rensselaer Polytechnic Institute 1988 — 1993
Bachelor of Science (BS), Computer Science
Rensselaer Polytechnic Institute 1988 — 1993
bachelor computer science, Computer Science
EBSCO Information Services September 2015 - Present
Middleton Congregational Church May 2012 - Present
EBSCO Information Services August 2012 - August 2015
EBSCO Publishing July 2010 - August 2012
Middleton Congregational Church March 2010 - May 2012
Lawless Chrysler Jeep Dodge September 2005 - November 2010
Peabody Chrysler Jeep May 2002 - September 2005
Skills
Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Customer Service, Budgets, Accounting, Financial Reporting, Financial Analysis, Team Building, ADP Payroll, Access, Mas 90, QuickBooks, Microsoft Office, Accounts Receivable, Reynolds, Project Management, Organization, Real Estate License, Reynolds & Reynolds, Sage MAS200, Proprietary Systems, Microsoft Dynamics
Education
Salem State College 1998 — 2002
Bachelor of Science, Business Administration, Accounting
EBSCO Information Services Vice President, General ManagerEBSCO Industries1991 - Present
Education
Ohio Northern University 1966 — 1970
EBSCO Information Services July 2015 - Present
EBSCO Information Services January 2014 - June 2015
EBSCO July 1995 - December 2013
Skills
Account Management, New Business Development, Social Media, Customer Service, Microsoft Excel, Editing, Microsoft Word, Microsoft Office, Magazines, Facebook, Public Speaking, Creative Problem Solving, Ebooks, Sales, Training, Management, Marketing Communications, Social Networking, Social Media Marketing
Education
Michigan State University 1980 — 1984
BA Speech and Language Pathology and Psychology
EBSCO Information Services February 2012 - Present
G4S Technology LLC Software Solutions October 2010 - February 2012
BAE Systems March 2007 - July 2010
best buy March 2005 - July 2007
Skills
Active Directory, CompTIA Network+..., Red Hat Certified..., Microsoft Certified..., Microsoft Certified..., Windows Server, RedHat, Linux, Network Administration, Integration, Troubleshooting, Security, Windows, System Administration, Computer Security, Networking, Network Security, XP, VMware ESX, VMware, DNS, Red Hat Linux, Hardware, TCP/IP, Unix, Operating Systems, Disaster Recovery, DHCP, Firewalls, Virtualization, Windows XP
Education
Southern New Hampshire University 2013 — 2016
Master's Degree, Masters of Science in Information Technology - Management Focus
University of Phoenix 2010 — 2012
BSIT Management- Info Security, BSIT/Business
Mount Washington College 2001 — 2005
Associates, Computer Science
TSD Inc. August 2015 - Present
EBSCO Information Services July 2012 - August 2015
IndustryMD March 2014 - February 2015
Newmarket International November 2011 - July 2012
EBSCO Publishing April 2008 - November 2011
Bingham McCutchen October 2006 - April 2008
Paradise Datacom May 2002 - October 2006
Skills
REST API, ASP.NET Web API, Software Development, ASP.NET MVC, Databases, C#, REST, .NET, Web Services, Visual Studio, Agile Methodologies, WCF, Web Applications, JavaScript, XML, ASP.NET, SQL, Architecture, Application Development, Object Oriented Design, AJAX, HTML, MySQL, jQuery, Windows, SOA, LINQ, Web Development, Microsoft SQL Server, Python, Unit Testing, Application Architecture, Subversion, Software Engineering, Scrum, SQL Server, T-SQL, Agile, IIS, OOP, Business Intelligence, TDD, DDD, NLTK, MongoDB, NLP, Solr, Flask, NuGet, Kan-Ban
Education
Rensselaer Polytechnic Institute
EBSCO Information Services June 2013 - Present
AIR Worldwide December 2010 - June 2013
Gomez May 2008 - December 2010
Kronos January 2005 - May 2008
Aaeon October 2002 - January 2005
Phoenix Technologies 2000 - 2001
Skills
Test Automation, Performance Testing, Quality Assurance, Test Planning, Web Services, Agile Methodologies, SoapUI, SilkTest, Visual Studio, Microsoft SQL Server, Agile Project Management, GIS Application, Insurance, Silk Central, Tortoise SVN, VMware ESX, VMware, Kanban, Rally, Java
Education
Northeastern University 1995 — 2000
EBSCO Information Services January 2015 - Present
Ping Identity January 2013 - July 2014
Imprivata February 2008 - January 2013
Sonos December 2007 - February 2008
Datawatch 2000 - 2002
Skills
SaaS, Salesforce.com, Cloud Computing, Virtualization, Enterprise Software, SSO, Security, Identity Management, Active Directory, Integration, Citrix, VMware View, Identity Federation, Windows, Professional Services, Information Security, Technical Support, VMware, Management, Network Security, Software Documentation, LDAP, Encryption, Pre-sales, TCP/IP, Computer Security
Education
Northeastern University
Bachelor of Science (B.S.), Computer Science
EBSCO Information Services January 2015 - Present
Cloudy Media Blog September 2014 - Present
Yale University School of Medicine September 2009 - December 2014
Yale University January 2011 - June 2013
Yale College January 2013 - May 2013
Sacred Heart University August 2012 - December 2012
University of Massachusetts Medical School September 2003 - October 2009
Skills
Immunology, Laboratory, Science, Virology, Western Blotting, Vaccines, PCR, Cell Culture, Flow Cytometry, qPCR, Cell, Molecular Cloning, Cell Biology, Fluorescence Microscopy, Tissue Culture, ELISA
Education
University of Massachusetts Medical School 2003 — 2009
Ph.D., Immunology & Virology
Rochester Institute of Technology 1999 — 2003
BS, Biotechnology
EBSCO Information Services December 2012 - Present
Swets Information Services February 2012 - September 2012
Grand Canyon University February 2010 - February 2012
SRC December 2008 - February 2010
JSTOR 2008 - 2009
Findaway World LLC January 2007 - October 2008
Coutts Library Services August 2004 - August 2007
Byte Managers September 2002 - August 2004
Faxon 1997 - 2002
Faxon 1997 - 2002
Skills
WARL TV, Arlingtonian, Soccer, Government, Lacrosse, Coaching, Account Management, Business, Leadership, Team Building, Sports Management, Training, Start-ups, Social Media, Sports, Content Management, Sales, Sales Presentations, Project Management, Salesforce.com, Strategic Planning, Contract Negotiation, Customer Service, Content Development, Academic Publishing, Lead Generation, Business Development, Email Marketing, Strategy, Online Publishing, Publishing, Sports Marketing, Budgets, Leadership Development, Fundraising, Management, Event Planning, Public Speaking, Research, Public Relations, Social Media Marketing, Marketing, Marketing Strategy, B2B, Social Networking, Sales Process, Marketing Communications, Strategic Partnerships, Selling, Cold Calling
Education
Ohio University 1982 — 1986
BA, Political Science-Pre Law
Upper Arlington HS 1979 — 1982
Journalism
EBSCO Information Services February 2013 - Present
EF Foundation for Foreign Study June 2012 - February 2013
Berklee College of Music September 2010 - June 2012
Exploration Summer Programs September 2009 - September 2010
Exploration Summer Programs September 2008 - September 2009
Skills
Training, Event Planning, Nonprofits, Staff Development, Teaching, Program Management, Recruiting, Public Speaking, Leadership Development, Program Development, Microsoft Word, Higher Education, Human Resources, Non-profits, Project Management, Microsoft Office, Customer Service, Event Management, Management, Policy Analysis, Analysis, Curriculum Design, Employee Training, Creative Writing, Data Entry, OS X, Community Outreach, Volunteer Management, Filemaker Pro, Staff Training, MS Office Suite, Mac OS X, FileMaker, Payroll, Policy, Colleague, Payroll Processing, Articulate Storyline, Camtasia, A3, Lean Thinking
Education
Quinnipiac University 2014 — 2016
Master of Science (M.S.), Instructional Design
University of Wisconsin-Eau Claire 2003 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General
Park High School
Copyright Clearance Center December 2013 - Present
EBSCO Information Services April 2013 - November 2013
EBSCO Information Services June 2011 - April 2013
EBSCO Publishing January 2009 - June 2011
HCPro, Inc. March 2006 - October 2008
HCPro, Inc. January 2002 - March 2006
HCPro, Inc. November 1998 - December 2001
Skills
Sales, Microsoft Excel, Strategic Planning, Publishing, Email Marketing, Sales Management, Forecasting, Marketing Strategy, Marketing, Leadership
Education
Salem State University 1989 — 1993
BA, Marketing
EBSCO Information Services July 2014 - Present
EBSCO Information Services June 2008 - July 2014
The Thomson Corporation 2004 - 2008
Harcourt 2000 - 2004
Baltimore County Public Schools 1996 - 2000
Skills
Project Management, E-Learning, Management, Leadership, Salesforce.com, Change Management, Sales, Team Building, Team Leadership, Coaching, Leadership Development, Databases, Program Management, Strategic Planning, SaaS, Training, Solution Selling, Account Management
Education
Rutgers University – Camden 1992 — 1996
EBSCO Information Services January 2015 - Present
EBSCO Information Services July 2012 - January 2015
EBSCO Publishing December 2004 - June 2012
EBSCO Publishing March 1996 - December 2004
Skills
Solution Selling, Account Management
Education
Middlebury College 1990 — 1994
BA, History
Masconomet Reg. High School
EBSCO Information Services November 2009 - Present
EBSCO Publishing January 1999 - March 2011
FASTech Integration 1996 - 1999
Datacube Inc 1987 - 1996
Skills
Linux, MySQL, Apache, Tomcat, Virtualization, VMware, Bind, LDAP, System Administration, Unix, Shell Scripting, Windows Server, Perl, DNS, Alfresco, VMware ESX, Solaris, Firewalls, Cloud Computing
Education
Salem State University
BA
EBSCO Information Services April 2011 - Present
HCPro, Inc. February 2007 - December 2010
The New England Journal of Medicine April 2002 - April 2007
Newburyport Printing Press, Inc. June 1997 - April 2002
Advanced Medical Graphics January 1997 - June 1997
FJ Designs September 1994 - October 1996
Skills
Adobe Acrobat, InDesign, QuarkXPress, Illustrator, Photoshop, Typography, Microsoft Office, FrameMaker, Wide Format Printing, Publishing, Newsletters, Publications, Graphic Design, Layout, Pre-press, Books, Desktop Publishing, Logo Design, Graphics, Editing, Art, Direct Mail, Editorial, Brochures, Mac, Dreamweaver, Magazines, Content Management, Illustration, Adobe Creative Suite, Posters, Catalogs
Education
Ohio Northern University 1990 — 1994
BFA, Major: Graphic Design, Minor: Marketing
EBSCO Information Services December 2013 - Present
EBSCO Information Services April 2013 - December 2013
EBSCO Information Services June 2011 - May 2013
EBSCO Information Services September 2010 - June 2011
Chipotle Mexican Grill January 2008 - May 2010
Tufts Health Plan February 2009 - May 2009
Moment Point Press September 2008 - December 2008
Skills
Online Marketing, Online Advertising, Social Media Marketing, Editing, Business Development, Social Media, Microsoft Office, Management, Marketing
Education
Newbury College 2005 — 2009
Corporate Communications
EBSCO Information Services June 2014 - Present
UpToDate September 2011 - June 2014
UpToDate May 2008 - September 2011
UpToDate September 2006 - May 2008
UpToDate August 2005 - September 2006
Boston University School of Medicine February 2003 - August 2005
National Leisure Group March 2001 - February 2003
Skills
Email Marketing, Marketing Communications, PowerPoint, Marketing Strategy, Strategy, Bronto, Business Objects, Sales, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Exchange, Multipub, Mac OS X, Access, Liveball, Expense Budget..., Drupal, Customer Service
Education
Roger Williams University 1996 — 2000
BA
EBSCO Information Services November 2013 - Present
EBSCO Publishing December 2011 - November 2013
H.W. Wilson Company 2009 - November 2011
H.W. Wilson Company 2002 - 2009
H.W. Wilson Company 1994 - 2001
Lee Publications 1991 - 1991
Skills
Indexing, Abstracting, Writing, Copy Editing, Proofreading, Microsoft Office, Research, Vendor Relationships, Feedback, Controlled Vocabularies, Science, Editing, Publications, Fact-checking, Online Research, Web Content, Adobe Acrobat, Cataloging, Online Publishing
Education
Michigan State University 1988 — 1992
BA, English Literature, with concentrations in Russian, Political Science, and Psychology
EBSCO Information Services April 2015 - Present
Infosys Technologies Ltd April 2010 - April 2015
Infosys Technologies Ltd July 2006 - March 2010
ANZ Technologies Ltd September 1999 - June 2006
Skills
Software Project..., Requirements Analysis, SDLC, Project Delivery, Global Delivery, Solution Architecture, Requirements Gathering, PMP, PMO, IT Strategy, Pre-sales, Project Portfolio..., Resource Management, Agile Project Management, Business Analysis
Education
National Institute of Technology Karnataka 1995 — 1999
Bachelor of Engineering (B.E.)
University of Mysore 1995 — 1999
Bachelor of Engineering (B.E.)
EBSCO Information Services October 2014 - Present
Northeastern University January 2014 - April 2014
Mimecast September 2013 - December 2013
Northeastern University January 2013 - August 2013
Allied Digital Services July 2011 - July 2011
Skills
ETL, Data Mining, Business Intelligence, Tableau, Data Warehousing, Java, Databases, SSIS, Database Design, Data Modeling, Eclipse, HTML, Core Java, JavaScript, JSP, CSS, NetBeans, PHP, Testing, MySQL, Data Analysis, Operating Systems, Windows, SQL, PowerPoint, PL/SQL, Microsoft Office, Programming, Visual Studio, Visual Basic, AJAX, Hibernate, Microsoft SQL Server, Spring MVC, UML, Servlets, Pentaho, jQuery, Visio, Web Development, HTML 5, JIRA, Git, Test Automation, Object Oriented Design, Software Engineering
Education
Northeastern University 2012 — 2014
Master's degree, Information Systems, 3.4
University of Mumbai 2008 — 2012
Bachelor of Engineering (B.E.), Computer Engineering
EBSCO Information Services October 2008 - Present
EBSCO Publishing March 2007 - October 2008
Starbucks September 2003 - June 2007
Restoration Hardware 1999 - 2001
Skills
Online Databases, MS Access, Historical Research, Access, History, Archives, Databases, Metadata, Indexing, Online Research, Fact-checking, Online Publishing, Content Management, Proofreading, Content Development, Digital Libraries, Library Research, Web Content, Digital Preservation, Information Retrieval, Project Management
Education
St. John's University 2001 — 2003
MA, Systematic Theology / Monastic Studies
The Evergreen State College 1994 — 1998
BA, Liberal Arts--History
EBSCO Information Services September 2008 - Present
Enterprise Rent-A-Car 2004 - 2009
Education
University of Rhode Island 2000 — 2006
Bachelor's Degree, Marketing
National University of Ireland, Galway 2003 — 2004
economics
University of Rhode Island
Bachelor's Degree, Economics
EBSCO Information Services February 2010 - Present
Skills
Editing, Copy Editing, Content Management, Publishing, Proofreading, Content Development, Web Content, Copywriting, Blogging, Editorial, Publications, Newsletters
Education
Salem State University 2010 — 2012
M.A., English
Rivier University 2004 — 2008
B.A., English, Communications
EdR Collegiate Housing April 2014 - Present
EBSCO Information Services June 2012 - April 2014
eTelic Inc September 2009 - May 2012
Skills
C#, ASP.NET
Education
Pensacola Christian College 2004 — 2009
BS, Computer Information Systems
Technology Business Research, Inc. May 2015 - Present
EBSCO Information Services June 2014 - June 2015
Freelance Writer January 2003 - June 2015
NEFCO Fire Investigations September 2012 - June 2013
Sacred Heart School September 2008 - June 2010
Sacred Heart School January 2006 - January 2008
Beaupre & Co. Public Relations January 1992 - January 2002
Skills
Press Releases, Fact-checking, Newspapers, Copywriting, Public Relations, Proofreading, Publications, Copy Editing, Press Kits, Customer Success Stories, Company Overviews, Management Biographies, Magazine Articles, Business Letters, Interviews
Education
Roger Williams University
Bachelor of Arts Degree, Career Writing
EBSCO Information Services 2013 - Present
North Shore Community College December 2010 - Present
EBSCO Publishing 2006 - Present
EBSCO Publishing 1996 - 2005
Skills
Public Speaking, Training, Staff Development, Curriculum Design, Social Media, Project Management, Microsoft Office, Editing, Research, Social Networking, Teaching, E-Learning, Data Analysis, Grant Writing, Nonprofits, Higher Education, Fundraising, Community Outreach, Program Development
Education
Salem State University
Northeastern University
EBSCO Information Services December 2011 - Present
H.W. Wilson Company February 1999 - February 2012
H.W. Wilson Company March 1984 - February 1999
Skills
Editing, Writing, Copy Editing, Proofreading, PowerPoint, Databases, Software Documentation, Online Research, Indexing, Library, Cataloging
Education
Rutgers, The State University of New Jersey-New Brunswick 1979 — 1981
MLS
Douglass College 1975 — 1979
BA, History
LogMeIn December 2014 - Present
EBSCO Information Services January 2013 - November 2014
EBSCO Information Services October 2012 - January 2013
EBSCO Publishing October 2011 - October 2012
Walmart December 2005 - December 2011
Skills
Computer Hardware, Computer Science, Internet, CAD, Troubleshooting, Software, Databases, Analysis, Technical Support, Windows 7, Mac OS X, Software Installation, Microsoft Office 2007, Customer Satisfaction, Windows, Access, Software Documentation
Education
Northern Essex Community College 2010 — 2011
Associate of Science (A.S.), Engineering
Worcester Polytechnic Institute 2003 — 2005
State Street May 2014 - Present
EBSCO Information Services December 2013 - April 2014
EBSCO Information Services July 2013 - November 2013
Great Oak Elementary School, Danvers Public Schools June 2013 - June 2013
Mount Holyoke College September 2009 - May 2013
Mount Holyoke College January 2013 - April 2013
Danvers Public Schools January 2010 - August 2012
Mount Holyoke College September 2010 - May 2012
The Catholic University of America September 2011 - December 2011
Skills
PowerPoint, Teamwork, SPSS, Data Analysis, Microsoft Office, Microsoft Word, Social Media, HTML, Java, Windows, Customer Satisfaction, Microsoft Excel, Customer Service, Photoshop, English, Event Planning, Technical Support, Troubleshooting, Help Desk Support, Customer Experience, CRM, Customer Service..., Custom Linking, EBSCO, Ebooks, Google Chrome, Firefox, Internet Explorer, IP, Outlook, Link Building, Databases, Database Admin, Editing
Education
Mount Holyoke College 2009 — 2013
Bachelor of Arts (B.A.), Psychology and Education
EBSCO Information Services May 2013 - Present
Skills
Communication Skills, Self-motivated..., Microsoft Office, Royalties, Data Entry, Project Coordination, Data Analysis, Office Administration, Office Management, Training, Time Management, Telephone Skills, Access, Databases
Education
Rivier College 2001 — 2005
Bachelor's degree, Business Administration
New Balance September 2014 - Present
Atlantic Tele-Network, Inc. 2014 - September 2014
Putnam Investments 2013 - December 2013
EBSCO Information Services June 2010 - April 2013
McGraw-Hill Education April 1996 - December 1999
Eddie Bauer February 1991 - 1995
Tech Color Corporation 1987 - 1990
Skills
Microsoft Office, WebEx, Concur, Management, Master Scheduling, Budgets, Business Travel, Conference Organization, Salesforce.com, Research, Organization &..., Office Management, Web Content, Publications, Team Building, Customer Service
Education
Northeastern University 1990 — 1993
Marketing
Salem State University
Business/Commerce, General
Masconomet RHS
Deploma, General Studies
EBSCO Information Services March 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, HTML, Strategic Planning, Negotiation, Editing, Java
Education
University of Massachusetts, Amherst 1998 — 2000
Bachelor of Science (BS), Kinesiology and Exercise Science
Salem State College 1991 — 1996
Bachelor of Science (BS), Sport and Fitness Administration/Management
EBSCO Information Services March 2000 - Present
Skills
Account Management, Sales, Training, Lead Generation, Sales Process, Microsoft Office, Editing, Customer Service, Content Management, Salesforce.com
Education
Northern Essex Community College 1998 — 2000
University of Washington 1974 — 1976
Film/Cinema/Video Studies
EBSCO Information Services January 2014 - Present
EBSCO Information Services September 2012 - January 2014
EBSCO Information Services August 2005 - September 2012
EBSCO Information Services March 2003 - August 2005
Skills
Microsoft Office, Editorial, Microsoft Excel, Social Media, Research, PowerPoint, Access, SharePoint, Analysis, HTML, Customer Service
Education
North Shore Community College