inContact, Inc.
Industry: Software company
DescriptionHeadquarters: Salt Lake City, UT CEO: Paul Jarman (Jan 2005–) Founder: Paul Jarman Founded: 1997, Bluffdale, UT Subsidiaries: Uptivity Inc., AC2 Solutions, Inc., Parent organization: NICE Systems Ltd.
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inContact, Inc. Employees
Employee
Years
Job
Industry
Jonathon Aumann Jonathon Aumann's inContact, Inc. Experience June 2007 - May 2010
Job Manager: Solution Engineering at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence September 2013 - Present
inContact July 2011 - September 2013
inContact May 2010 - July 2011
inContact, Inc. June 2007 - May 2010
UCN May 2005 - June 2007
Comverse May 2000 - January 2005
Eyretel 1999 - 2000
Sprint PCS 1996 - 1999
ProStaff 1996 - 1997
Skills
SaaS, Cloud Computing, Telecommunications, Sales Process, Cross-functional Team..., Call Center, Call Centers, Strategy, Sales Engineering, Management, Solution Selling, Leadership, Sales Management, ACD, IVR, Contact Centers, Salesforce.com, VoIP, Customer Service, Strategic Planning, Telephony, Training, Networking, Workforce Management, Social Media, Customer Experience, Team Leadership, Team Building, Contract Negotiation, International Business, Organizational..., SMS, Complex Sales, Pre-sales, Wireless, Selling, CTI, Multi-Site Call Center..., Technical Leadership, Solutions Marketing, Project Management, SIP Trunking, ICCE, Staff Mentoring, Training Delivery, Employee Engagement, Sales
Education
University of Phoenix 1992 — 1996
BA, Business Management
San Jose State University 1987 — 1991
Associate of Arts and Sciences (AAS), Propoganda
Gunderson
Interactive Intelligence September 2013 - Present
inContact July 2011 - September 2013
inContact May 2010 - July 2011
inContact, Inc. June 2007 - May 2010
UCN May 2005 - June 2007
Comverse May 2000 - January 2005
Eyretel 1999 - 2000
Sprint PCS 1996 - 1999
ProStaff 1996 - 1997
Skills
SaaS, Cloud Computing, Telecommunications, Sales Process, Cross-functional Team..., Call Center, Call Centers, Strategy, Sales Engineering, Management, Solution Selling, Leadership, Sales Management, ACD, IVR, Contact Centers, Salesforce.com, VoIP, Customer Service, Strategic Planning, Telephony, Training, Networking, Workforce Management, Social Media, Customer Experience, Team Leadership, Team Building, Contract Negotiation, International Business, Organizational..., SMS, Complex Sales, Pre-sales, Wireless, Selling, CTI, Multi-Site Call Center..., Technical Leadership, Solutions Marketing, Project Management, SIP Trunking, ICCE, Staff Mentoring, Training Delivery, Employee Engagement, Sales
Education
University of Phoenix 1992 — 1996
BA, Business Management
San Jose State University 1987 — 1991
Associate of Arts and Sciences (AAS), Propoganda
Gunderson
Brian Wray Brian Wray's inContact, Inc. Experience March 2010 - June 2011
Job Director of Customer Collaboration Solutions Engineering at ShoreGroup
Industry Management Consulting
Experience
ShoreGroup August 2015 - Present
ShoreGroup September 2012 - Present
Wray Enterprises, Inc. January 2003 - Present
eLoyalty June 2011 - October 2012
inContact, Inc. March 2010 - June 2011
Cisco October 2008 - March 2010
4Front Systems May 2004 - November 2005
Cisco Systems April 1998 - May 2004
Skills
VoIP, Unified Communications, Cloud Computing, SaaS, Cisco Technologies, Telecommunications, Telephony, Call Center, Consulting, CRM, Networking, Team Leadership, Business Development, Business Intelligence, Managed Services, IVR, Switches, Management, Direct Sales, Professional Services, Pre-sales, Contact Centers, Selling, Strategy, Start-ups, Sales, Sales Operations, Channel Partners, Data Center, Solution Selling, Call Centers, IP, Real Estate, Senior Real Estate, Enterprise Software, ACD, SIP, Avaya, Cisco Call Manager, CTI, Team Management, Avaya Technologies
Education
East Carolina University 1994 — 1997
BS in Ind Tech, Architecture and Mechanical Design / Business Admin / Construction Mgmt, 3.8 Major; 3.3 Overall
Western Carolina University 1993 — 1994
Studied Physical Education and Criminal Justice
Garner Senior High School 1989 — 1992
High School Diploma, Soccer and Architechture
ShoreGroup August 2015 - Present
ShoreGroup September 2012 - Present
Wray Enterprises, Inc. January 2003 - Present
eLoyalty June 2011 - October 2012
inContact, Inc. March 2010 - June 2011
Cisco October 2008 - March 2010
4Front Systems May 2004 - November 2005
Cisco Systems April 1998 - May 2004
Skills
VoIP, Unified Communications, Cloud Computing, SaaS, Cisco Technologies, Telecommunications, Telephony, Call Center, Consulting, CRM, Networking, Team Leadership, Business Development, Business Intelligence, Managed Services, IVR, Switches, Management, Direct Sales, Professional Services, Pre-sales, Contact Centers, Selling, Strategy, Start-ups, Sales, Sales Operations, Channel Partners, Data Center, Solution Selling, Call Centers, IP, Real Estate, Senior Real Estate, Enterprise Software, ACD, SIP, Avaya, Cisco Call Manager, CTI, Team Management, Avaya Technologies
Education
East Carolina University 1994 — 1997
BS in Ind Tech, Architecture and Mechanical Design / Business Admin / Construction Mgmt, 3.8 Major; 3.3 Overall
Western Carolina University 1993 — 1994
Studied Physical Education and Criminal Justice
Garner Senior High School 1989 — 1992
High School Diploma, Soccer and Architechture
Brian Moroney Brian Moroney's inContact, Inc. Experience 2005 - 2009
Job Executive Advisor (CEO/CFO)
Industry Computer Software
Experience
LiquaDry, Inc. August 2012 - Present
Sherwood Associates, LLC 2009 - Present
inContact, Inc. 2005 - 2009
ORIX USA Corporation January 1997 - December 1998
TuneUp Masters, Inc 1993 - 1995
Diagnostic Products Corporation 1991 - 1993
GATX Capital Corporation 1989 - 1991
First Interstate Bank 1984 - 1989
United States Army 1978 - 1982
Skills
Mergers, Investor Relations, Management Consulting, Investments, Accounting, Equities, Credit, SOX, Budgeting, Competitive Analysis, Real Estate, Customer Relations, Securities, Automotive, Customer Service, Army, Structured, Corporate Finance, Private Equity, Start-ups, Budgets, Business Development, CRM, Consulting, Corporate Development, Finance, IT Management, Leadership, Management, Mergers, Sarbanes-Oxley Act, Strategic Planning, Strategy, Structured Finance, Team Management, Treasury Management, SaaS, Executive Management, E-commerce, Financial Services, Telecommunications, Mergers & Acquisitions
Education
Harvard Business School 1982 — 1984
MBA
American Technological University 1980 — 1981
MS, Management Systems
Claremont McKenna College 1974 — 1978
BA, Economics/Accounting
LiquaDry, Inc. August 2012 - Present
Sherwood Associates, LLC 2009 - Present
inContact, Inc. 2005 - 2009
ORIX USA Corporation January 1997 - December 1998
TuneUp Masters, Inc 1993 - 1995
Diagnostic Products Corporation 1991 - 1993
GATX Capital Corporation 1989 - 1991
First Interstate Bank 1984 - 1989
United States Army 1978 - 1982
Skills
Mergers, Investor Relations, Management Consulting, Investments, Accounting, Equities, Credit, SOX, Budgeting, Competitive Analysis, Real Estate, Customer Relations, Securities, Automotive, Customer Service, Army, Structured, Corporate Finance, Private Equity, Start-ups, Budgets, Business Development, CRM, Consulting, Corporate Development, Finance, IT Management, Leadership, Management, Mergers, Sarbanes-Oxley Act, Strategic Planning, Strategy, Structured Finance, Team Management, Treasury Management, SaaS, Executive Management, E-commerce, Financial Services, Telecommunications, Mergers & Acquisitions
Education
Harvard Business School 1982 — 1984
MBA
American Technological University 1980 — 1981
MS, Management Systems
Claremont McKenna College 1974 — 1978
BA, Economics/Accounting
Nick Ramond Nick Ramond's inContact, Inc. Experience April 2008 - November 2012
Job Director of Program Management at Ghostery, Inc.
Industry Computer Software
Experience
Ghostery, Inc. September 2015 - Present
Experticity November 2012 - September 2015
inContact, Inc. April 2008 - November 2012
Draper Community Foundation 2005 - December 2008
Self November 2001 - March 2008
Ovid Technologies February 1999 - October 2001
Ovid Technologies October 1996 - February 1999
Ovid Technologies April 1995 - October 1996
Ovid Technologies May 1994 - April 1995
Ovid Technologies September 1991 - May 1994
Skills
Technical Leadership, Product Development, Customer Relations, Program Management, Project Management, Agile Project Management, Scrum, Cloud Computing, SaaS, PaaS, Management, Budgeting, Troubleshooting, Presenter, Training, Incident Management, Team Leadership, Agile Methodologies, Process Improvement, Project Recovery, Software Project..., Team Building, Requirements Analysis, SDLC, Integration, Software Documentation, Software Development, Cross-functional Team..., Customer Service, User Experience, Business Intelligence, Databases, Entrepreneurship, Leadership, Strategy, Sarcasm, Quality Assurance, Enterprise Software, Project Planning, Analysis, Product Management, Vendor Management, Salesforce.com, Start-ups, Business Analysis, CRM
Education
Hamilton College 1986 — 1990
BA, Philosophy, Biology
Ghostery, Inc. September 2015 - Present
Experticity November 2012 - September 2015
inContact, Inc. April 2008 - November 2012
Draper Community Foundation 2005 - December 2008
Self November 2001 - March 2008
Ovid Technologies February 1999 - October 2001
Ovid Technologies October 1996 - February 1999
Ovid Technologies April 1995 - October 1996
Ovid Technologies May 1994 - April 1995
Ovid Technologies September 1991 - May 1994
Skills
Technical Leadership, Product Development, Customer Relations, Program Management, Project Management, Agile Project Management, Scrum, Cloud Computing, SaaS, PaaS, Management, Budgeting, Troubleshooting, Presenter, Training, Incident Management, Team Leadership, Agile Methodologies, Process Improvement, Project Recovery, Software Project..., Team Building, Requirements Analysis, SDLC, Integration, Software Documentation, Software Development, Cross-functional Team..., Customer Service, User Experience, Business Intelligence, Databases, Entrepreneurship, Leadership, Strategy, Sarcasm, Quality Assurance, Enterprise Software, Project Planning, Analysis, Product Management, Vendor Management, Salesforce.com, Start-ups, Business Analysis, CRM
Education
Hamilton College 1986 — 1990
BA, Philosophy, Biology
James Mocchi's inContact, Inc. Experience June 2015 - Present
Job
Industry Information Technology and Services
Experience
inContact, Inc. June 2015 - Present
Skills
New Business Development, Account Management, Key Account Management, Solution Selling, Sales, Sales Management, B2B, Business Development, Direct Sales, Enterprise Software, Entrepreneurship, Management, Marketing, Negotiation, Packaging, Sales Operations, Sales Process, Selling, Start-ups, Strategic Partnerships, Strategy, Team Leadership, Lead Generation, Marketing Strategy, Program Management
Education
University of Illinois at Urbana-Champaign 1991 — 1995
Bachelor's degree, Business Administration and Management, General
University of Illinois at Urbana-Champaign - College of Business 1991 — 1995
inContact, Inc. June 2015 - Present
Skills
New Business Development, Account Management, Key Account Management, Solution Selling, Sales, Sales Management, B2B, Business Development, Direct Sales, Enterprise Software, Entrepreneurship, Management, Marketing, Negotiation, Packaging, Sales Operations, Sales Process, Selling, Start-ups, Strategic Partnerships, Strategy, Team Leadership, Lead Generation, Marketing Strategy, Program Management
Education
University of Illinois at Urbana-Champaign 1991 — 1995
Bachelor's degree, Business Administration and Management, General
University of Illinois at Urbana-Champaign - College of Business 1991 — 1995
Marc Wolfson Marc Wolfson's inContact, Inc. Experience April 2008 - Present
Job District Sales Manager at inContact, Inc
Industry Telecommunications
Experience
inContact, Inc. April 2008 - Present
All Florida Tree 2008 - 2012
Promero, Inc Oracle Worldwide Certifide Partner September 2002 - April 2008
MCI WorldCom September 1991 - August 2002
Skills
Direct Sales, Call Center, Sales Management, Hiring, IVR, Consultative Selling, Solution Selling, SaaS, Contract Negotiations, Unified Communications, Channel, Account Management, Selling, IP, Strategic Planning, Marketing Management, Software Sales, Sales Process, Hosted Services, Channel Management, Managed Services, Workforce Management, Strategic Partnerships, Sales Operations, Salesforce.com, PBX, Enterprise Software, CTI, B2B, P&L Management, VoIP, Telecommunications, Telephony, Cloud Computing, Channel Partners, Wireless, Business Development, Management, Professional Services, Contract Negotiation, Cold Calling, Call Centers, Sales, Customer Experience, Lead Generation, Customer Retention, Go-to-market Strategy, Contact Centers, Training, Product Management
Education
Bryant University
BSBA, Management/Economics
inContact, Inc. April 2008 - Present
All Florida Tree 2008 - 2012
Promero, Inc Oracle Worldwide Certifide Partner September 2002 - April 2008
MCI WorldCom September 1991 - August 2002
Skills
Direct Sales, Call Center, Sales Management, Hiring, IVR, Consultative Selling, Solution Selling, SaaS, Contract Negotiations, Unified Communications, Channel, Account Management, Selling, IP, Strategic Planning, Marketing Management, Software Sales, Sales Process, Hosted Services, Channel Management, Managed Services, Workforce Management, Strategic Partnerships, Sales Operations, Salesforce.com, PBX, Enterprise Software, CTI, B2B, P&L Management, VoIP, Telecommunications, Telephony, Cloud Computing, Channel Partners, Wireless, Business Development, Management, Professional Services, Contract Negotiation, Cold Calling, Call Centers, Sales, Customer Experience, Lead Generation, Customer Retention, Go-to-market Strategy, Contact Centers, Training, Product Management
Education
Bryant University
BSBA, Management/Economics
Lance Redford Lance Redford's inContact, Inc. Experience October 2007 - January 2008
Job Director of Solution Engineering
Industry Computer Software
Experience
Corvisa May 2015 - Present
inContact August 2011 - May 2015
Infor January 2009 - August 2011
UCN January 2008 - January 2009
inContact, Inc. October 2007 - January 2008
Fiserv 2003 - 2007
CUSA Technologies 1998 - 2007
Franklin Templeton (Bank & Trust) 2002 - 2004
Franklin Templeton Bank 2001 - 2002
Skills
Salesforce.com, Networking, Lead Generation, Management, SaaS, CRM, Cloud Computing, Customer Satisfaction, Solution Selling, Professional Services, Process Improvement, Strategic Partnerships, Account Management, Sales Process, Enterprise Software, Telecommunications, Call Center, Sales, Direct Sales, Call Centers, Sales Enablement, Product Management, Problem Solving, Sales Operations, Channel, Demand Generation, Selling, Go-to-market Strategy, Software Industry, Managed Services, Start-ups, Product Marketing, Channel Partners, Pre-sales, Strategy, VoIP, Sales Management, Training, Leadership, Unified Communications, Team Leadership
Education
Brigham Young University 1990 — 1992
Bacherlor of Arts, Communications
Brigham Young University - Idaho 1986 — 1989
Associate Degree in Arts and Sciences, General Studies
Corvisa May 2015 - Present
inContact August 2011 - May 2015
Infor January 2009 - August 2011
UCN January 2008 - January 2009
inContact, Inc. October 2007 - January 2008
Fiserv 2003 - 2007
CUSA Technologies 1998 - 2007
Franklin Templeton (Bank & Trust) 2002 - 2004
Franklin Templeton Bank 2001 - 2002
Skills
Salesforce.com, Networking, Lead Generation, Management, SaaS, CRM, Cloud Computing, Customer Satisfaction, Solution Selling, Professional Services, Process Improvement, Strategic Partnerships, Account Management, Sales Process, Enterprise Software, Telecommunications, Call Center, Sales, Direct Sales, Call Centers, Sales Enablement, Product Management, Problem Solving, Sales Operations, Channel, Demand Generation, Selling, Go-to-market Strategy, Software Industry, Managed Services, Start-ups, Product Marketing, Channel Partners, Pre-sales, Strategy, VoIP, Sales Management, Training, Leadership, Unified Communications, Team Leadership
Education
Brigham Young University 1990 — 1992
Bacherlor of Arts, Communications
Brigham Young University - Idaho 1986 — 1989
Associate Degree in Arts and Sciences, General Studies
Austin Brown's inContact, Inc. Experience 2009 - 2011
Job Sr. Sales Engineer and Implementation Consultant at inContact
Industry Telecommunications
Experience
inContact July 2006 - Present
inContact, Inc. 2009 - 2011
American Shredding, Inc. May 2005 - June 2006
ModusLink 2001 - 2005
Grainger 2000 - 2004
Convergys 1996 - 2000
Skills
Call Center, Workforce Management, SaaS, Cloud Computing, Salesforce.com, Sales Process, Customer Experience, Sales, Call Centers, Account Management, Solution Selling, Vendor Management, Business Analysis, Lead Generation, Product Management, Team Building, Telecommunications, CRM, Enterprise Software, ACD, VoIP, IVR, Sales Engineering, Unified Communications
Education
University of Phoenix 2005 — 2007
Bachelor of Science, Business Management
inContact July 2006 - Present
inContact, Inc. 2009 - 2011
American Shredding, Inc. May 2005 - June 2006
ModusLink 2001 - 2005
Grainger 2000 - 2004
Convergys 1996 - 2000
Skills
Call Center, Workforce Management, SaaS, Cloud Computing, Salesforce.com, Sales Process, Customer Experience, Sales, Call Centers, Account Management, Solution Selling, Vendor Management, Business Analysis, Lead Generation, Product Management, Team Building, Telecommunications, CRM, Enterprise Software, ACD, VoIP, IVR, Sales Engineering, Unified Communications
Education
University of Phoenix 2005 — 2007
Bachelor of Science, Business Management
Matthew Crumley's inContact, Inc. Experience July 2013 - Present
Job VP Finance, Accounting at inContact, Inc.
Industry Accounting
Experience
inContact, Inc. July 2013 - Present
inContact, Inc. May 2010 - Present
Overstock.com 2005 - May 2010
PricewaterhouseCoopers 1997 - 2004
Avalon Digital Marketing 2002 - 2003
International Lease Finance Corporation 1997 - 1998
Skills
SEC reporting, GAAP, Internal Controls, SOX, Financial Reporting, General Ledger, SEC filings, 10Q, Accounting, Revenue Recognition, Internal Audit, Financial Systems, Audit, Big 4, Consolidation, Auditing, Financial Analysis, Capital Raising, Acquisitions, Acquisition Integration, Corporate FP&A
Education
Brigham Young University 1992 — 1996
MACC
inContact, Inc. July 2013 - Present
inContact, Inc. May 2010 - Present
Overstock.com 2005 - May 2010
PricewaterhouseCoopers 1997 - 2004
Avalon Digital Marketing 2002 - 2003
International Lease Finance Corporation 1997 - 1998
Skills
SEC reporting, GAAP, Internal Controls, SOX, Financial Reporting, General Ledger, SEC filings, 10Q, Accounting, Revenue Recognition, Internal Audit, Financial Systems, Audit, Big 4, Consolidation, Auditing, Financial Analysis, Capital Raising, Acquisitions, Acquisition Integration, Corporate FP&A
Education
Brigham Young University 1992 — 1996
MACC
Amy Earnest's inContact, Inc. Experience
Job Compliance Manager at inContact, Inc.
Industry Telecommunications
Experience
inContact, Inc.
Skills
Training, Management, Leadership, SaaS, Telecommunications, Customer Service, Vendor Management, Microsoft Excel, Program Management, Legal Research, Project Management, Outlook, Team Leadership, Microsoft Office, Compliance Management
Education
Salt Lake Community College 2013 — 2014
Paralegal Studies
Brigham Young University 1987 — 1992
Master's degree
inContact, Inc.
Skills
Training, Management, Leadership, SaaS, Telecommunications, Customer Service, Vendor Management, Microsoft Excel, Program Management, Legal Research, Project Management, Outlook, Team Leadership, Microsoft Office, Compliance Management
Education
Salt Lake Community College 2013 — 2014
Paralegal Studies
Brigham Young University 1987 — 1992
Master's degree
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