Interactive Intelligence
Industry: Telecommunications company
DescriptionInteractive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. Founded: October 1994 Headquarters: Indianapolis, Indiana, United States CEO: Donald E Brown (Apr 1995–) Number of employees: 2,000 (2016) Founders: Donald E. Brown, David Stonehouse Parent organization: Interactive Intelligence Group, Inc. Subsidiaries: Interactive Intelligence International Inc, ININ UK ltd,
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Interactive Intelligence Employees
Employee
Years
Job
Industry
Andrew Baumann Andrew Baumann's Interactive Intelligence Experience May 2014 - January 2015
Job Programmer
Industry Computer Software
Experience
Interactive Intelligence May 2014 - January 2015
LHP Telematics May 2012 - August 2013
Skills
Software Development, Agile Methodologies, Java, C#, C++, SQL, JavaScript, HTML, Android Development, Version Control Tools, Microsoft SQL Server, Oracle Database, Build Tools, Dependency Management, Unit Testing, Node.js, Mongo, Amazon Web Services..., Jenkins, JIRA, Confluence, MVC Architecture, Eclipse, Linux, Windows, Visual Studio
Education
Ball State University 2011 — 2015
Bachelor of Science (BS), Computer Science
Interactive Intelligence May 2014 - January 2015
LHP Telematics May 2012 - August 2013
Skills
Software Development, Agile Methodologies, Java, C#, C++, SQL, JavaScript, HTML, Android Development, Version Control Tools, Microsoft SQL Server, Oracle Database, Build Tools, Dependency Management, Unit Testing, Node.js, Mongo, Amazon Web Services..., Jenkins, JIRA, Confluence, MVC Architecture, Eclipse, Linux, Windows, Visual Studio
Education
Ball State University 2011 — 2015
Bachelor of Science (BS), Computer Science
Todd Bracken, MBA's Interactive Intelligence Experience 2014 - Present
Job Senior Product Manager, IPA and Mobile Solutions at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence 2014 - Present
WellPoint 2012 - 2014
BioSentinel Solutions, LLC. 2002 - January 2012
Peregrine Systems 2001 - 2002
IBM 1998 - 2001
Ceridian 1996 - 1998
Robinson-Nugent, Inc. 1994 - 1996
Skills
Agile Methodologies, Product Management, Product Marketing, Start-ups, Strategy, Project Management, Program Management, Management, Enterprise Software, Change Management, Competitive Analysis, Business Development, Product Development, Leadership, Strategic Planning, Executive Management
Education
Regent University 1989 — 1994
Master of Business Administration (M.B.A.), Product Management
Asbury University 1984 — 1988
BA, Communications, Media Production
Interactive Intelligence 2014 - Present
WellPoint 2012 - 2014
BioSentinel Solutions, LLC. 2002 - January 2012
Peregrine Systems 2001 - 2002
IBM 1998 - 2001
Ceridian 1996 - 1998
Robinson-Nugent, Inc. 1994 - 1996
Skills
Agile Methodologies, Product Management, Product Marketing, Start-ups, Strategy, Project Management, Program Management, Management, Enterprise Software, Change Management, Competitive Analysis, Business Development, Product Development, Leadership, Strategic Planning, Executive Management
Education
Regent University 1989 — 1994
Master of Business Administration (M.B.A.), Product Management
Asbury University 1984 — 1988
BA, Communications, Media Production
Matthew Wilkerson's Interactive Intelligence Experience April 2013 - Present
Job Technical Team Lead East Region at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence April 2013 - Present
Interactive Intelligence August 2012 - April 2013
Interactive Intelligence August 2011 - July 2012
Ball State University August 2010 - July 2011
Anderson Media Group October 2008 - May 2010
Anderson University September 2006 - May 2010
EMI CMG May 2009 - August 2009
Dryve Artist Management May 2009 - August 2009
Lifetree Church May 2007 - August 2009
Skills
Marketing, Advertising, Troubleshooting, Microsoft Office, Social Media, Customer Service, Music, Management, Dialer Management, Windows Server, Call Analysis, Interaction Dialer, SIP, VoIP, Unified Communications
Education
Ball State University 2010 — 2011
MS, Information and Communication Systems
Anderson University 2006 — 2010
BA, Marketing - Business Information Systems
Interactive Intelligence April 2013 - Present
Interactive Intelligence August 2012 - April 2013
Interactive Intelligence August 2011 - July 2012
Ball State University August 2010 - July 2011
Anderson Media Group October 2008 - May 2010
Anderson University September 2006 - May 2010
EMI CMG May 2009 - August 2009
Dryve Artist Management May 2009 - August 2009
Lifetree Church May 2007 - August 2009
Skills
Marketing, Advertising, Troubleshooting, Microsoft Office, Social Media, Customer Service, Music, Management, Dialer Management, Windows Server, Call Analysis, Interaction Dialer, SIP, VoIP, Unified Communications
Education
Ball State University 2010 — 2011
MS, Information and Communication Systems
Anderson University 2006 — 2010
BA, Marketing - Business Information Systems
Ginger Jacobs Ginger Jacobs's Interactive Intelligence Experience March 2013 - February 2014
Job Office Manager/Accounting at The Anderson Corporation
Industry Construction
Experience
The Anderson Corporation March 2015 - Present
Interactive Intelligence March 2013 - February 2014
Consona Corporation January 2008 - January 2013
Tres Jolie Skincare Technologies June 2007 - September 2009
Renal Care Group November 1998 - November 2006
Skills
Revenue Recognition, Accounting, ERP, General Ledger, Account Reconciliation, Accounts Payable
Education
Honors Beauty College 2007 — 2007
Indiana State Board of Cosmetology, Licensed Esthetician
Ben Davis High School
The Anderson Corporation March 2015 - Present
Interactive Intelligence March 2013 - February 2014
Consona Corporation January 2008 - January 2013
Tres Jolie Skincare Technologies June 2007 - September 2009
Renal Care Group November 1998 - November 2006
Skills
Revenue Recognition, Accounting, ERP, General Ledger, Account Reconciliation, Accounts Payable
Education
Honors Beauty College 2007 — 2007
Indiana State Board of Cosmetology, Licensed Esthetician
Ben Davis High School
Joshua Barth's Interactive Intelligence Experience June 2011 - October 2011
Job Senior Business Intelligence Developer at Aptera Software, Inc.
Industry Computer Software
Experience
Aptera Software, Inc. August 2015 - Present
Roche Diagnostics July 2012 - Present
Sogeti October 2011 - June 2012
Interactive Intelligence June 2011 - October 2011
ITT Educational Services, Inc. November 2010 - May 2011
Skills
Business Intelligence, SharePoint, SSRS, SSIS, Microsoft SQL Server, .NET, SDLC, SSAS 2008, Business Objects, Data Warehousing, Analysis Services, VB.NET, Performance Point, PowerPivot, Excel Services, Project Management, Visual Studio, Visio, SharePoint Designer, Data Migration, RedGate, Tableau, PL/SQL, Data Modeling, Data Analysis, Data Integration, CRM, Redwood, Oracle SQL, Agile Methodologies, Crystal Reports, Tableau Server, Database Design, Requirements Gathering, Systems Analysis, Oracle, SQL, Relational Databases, T-SQL, Databases, Solution Architecture, Business Intelligence..., Data Architecture, Technical Leadership, Global Strategy, Global Mobility
Education
Anderson University 2013 — 2015
Master of Business Administration (M.B.A.), Finance
Indiana University Bloomington 2006 — 2010
Informatics, Business
Aptera Software, Inc. August 2015 - Present
Roche Diagnostics July 2012 - Present
Sogeti October 2011 - June 2012
Interactive Intelligence June 2011 - October 2011
ITT Educational Services, Inc. November 2010 - May 2011
Skills
Business Intelligence, SharePoint, SSRS, SSIS, Microsoft SQL Server, .NET, SDLC, SSAS 2008, Business Objects, Data Warehousing, Analysis Services, VB.NET, Performance Point, PowerPivot, Excel Services, Project Management, Visual Studio, Visio, SharePoint Designer, Data Migration, RedGate, Tableau, PL/SQL, Data Modeling, Data Analysis, Data Integration, CRM, Redwood, Oracle SQL, Agile Methodologies, Crystal Reports, Tableau Server, Database Design, Requirements Gathering, Systems Analysis, Oracle, SQL, Relational Databases, T-SQL, Databases, Solution Architecture, Business Intelligence..., Data Architecture, Technical Leadership, Global Strategy, Global Mobility
Education
Anderson University 2013 — 2015
Master of Business Administration (M.B.A.), Finance
Indiana University Bloomington 2006 — 2010
Informatics, Business
Amber McClintock's Interactive Intelligence Experience August 2011 - July 2013
Job Experienced Marketing Communications Professional
Industry Marketing and Advertising
Experience
Pavilion Advisory Group February 2015 - Present
On Point Technology, Inc. July 2013 - January 2015
Interactive Intelligence August 2011 - July 2013
The Schneider Corporation November 2008 - September 2011
URS Corporation March 2008 - November 2008
Creations Title 2004 - 2007
Luna Music 2000 - 2005
Skills
Editing, Proposal Writing, Marketing Communications, Social Media, Press Releases, Newsletters, RFP, Marketing, Event Planning, PowerPoint, Adobe Creative Suite, Microsoft Office, Management, Technical Writing, Project Planning, CRM, Sales, Salesforce.com, Time Management, Email Marketing, Project Management
Education
Indiana University-Purdue University at Indianapolis 1997 — 2000
BA, Journalism
Ball State University 1994 — 1996
Art History
Pavilion Advisory Group February 2015 - Present
On Point Technology, Inc. July 2013 - January 2015
Interactive Intelligence August 2011 - July 2013
The Schneider Corporation November 2008 - September 2011
URS Corporation March 2008 - November 2008
Creations Title 2004 - 2007
Luna Music 2000 - 2005
Skills
Editing, Proposal Writing, Marketing Communications, Social Media, Press Releases, Newsletters, RFP, Marketing, Event Planning, PowerPoint, Adobe Creative Suite, Microsoft Office, Management, Technical Writing, Project Planning, CRM, Sales, Salesforce.com, Time Management, Email Marketing, Project Management
Education
Indiana University-Purdue University at Indianapolis 1997 — 2000
BA, Journalism
Ball State University 1994 — 1996
Art History
Mack Baczynski's Interactive Intelligence Experience October 2014 - Present
Job Private Cloud Support Manager at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence October 2014 - Present
Interactive Intelligence June 2014 - October 2014
Interactive Intelligence October 2013 - June 2014
Interactive Intelligence May 2011 - October 2013
Ball State University August 2010 - May 2011
WCRD 91.3FM August 2010 - December 2010
WAWK 95.5 Classic Hits the Hawk May 2010 - August 2010
Ball State University August 2007 - August 2010
Ball State University January 2008 - December 2009
Sylvan Springs May 2006 - August 2009
Skills
Windows, Computer Hardware, Windows Server, Servers, Networking, Troubleshooting, Active Directory, Customer Service, Operating Systems, Help Desk Support, VoIP, Windows 7, OS X, Cloud Computing
Education
Ball State University 2007 — 2011
Major/Minor, Sales & Promotion, Marketing
Interactive Intelligence October 2014 - Present
Interactive Intelligence June 2014 - October 2014
Interactive Intelligence October 2013 - June 2014
Interactive Intelligence May 2011 - October 2013
Ball State University August 2010 - May 2011
WCRD 91.3FM August 2010 - December 2010
WAWK 95.5 Classic Hits the Hawk May 2010 - August 2010
Ball State University August 2007 - August 2010
Ball State University January 2008 - December 2009
Sylvan Springs May 2006 - August 2009
Skills
Windows, Computer Hardware, Windows Server, Servers, Networking, Troubleshooting, Active Directory, Customer Service, Operating Systems, Help Desk Support, VoIP, Windows 7, OS X, Cloud Computing
Education
Ball State University 2007 — 2011
Major/Minor, Sales & Promotion, Marketing
Michael Crouch's Interactive Intelligence Experience October 2014 - Present
Job Sr Project Manager Professional Services at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence October 2014 - Present
Interactive Intelligence March 2013 - October 2014
Welch & Company, LLC March 2011 - March 2013
Ball State University June 2010 - March 2011
Ontario Systems December 2008 - July 2009
Ontario Systems October 2001 - December 2008
Ontario Systems September 1998 - October 2001
Ontario Systems December 1995 - September 1998
Skills
Business Analysis, Software Development, Leadership, Process Improvement, Product Lifecycle..., Call Centers, CRM, Management, Training, Quality Assurance, Product Development, Testing, Risk Management, Analysis
Education
Anderson University 1998 — 2000
MBA, Masters of Business Administration
Ball State University 1991 — 1995
BS, Computer Science
Jay County High School
Interactive Intelligence October 2014 - Present
Interactive Intelligence March 2013 - October 2014
Welch & Company, LLC March 2011 - March 2013
Ball State University June 2010 - March 2011
Ontario Systems December 2008 - July 2009
Ontario Systems October 2001 - December 2008
Ontario Systems September 1998 - October 2001
Ontario Systems December 1995 - September 1998
Skills
Business Analysis, Software Development, Leadership, Process Improvement, Product Lifecycle..., Call Centers, CRM, Management, Training, Quality Assurance, Product Development, Testing, Risk Management, Analysis
Education
Anderson University 1998 — 2000
MBA, Masters of Business Administration
Ball State University 1991 — 1995
BS, Computer Science
Jay County High School
Tiffany (Hauri) Reed's Interactive Intelligence Experience April 2013 - June 2013
Job Field Office Program Manager at Indiana Farm Bureau Insurance
Industry Architecture & Planning
Experience
Indiana Farm Bureau Insurance April 2014 - Present
Indiana Farm Bureau Insurance June 2013 - April 2014
Interactive Intelligence April 2013 - June 2013
Interactive Intelligence March 2012 - April 2013
Interactive Intelligence April 2011 - March 2012
CSO Architects December 2010 - April 2011
CSO Architects April 2008 - December 2010
CSO Architects May 2007 - April 2008
Skills
Space-planning, Submittals, Interior Design, SketchUp, AutoCAD, Design Research, Rendering, Sketching, Photoshop, Project Management, 3D Studio Max, Construction Documents, LEED AP ID+C, NCIDQ, FF&E Procurement, Furnishings, Space planning, Furniture, Facilities Management, Space Planning
Education
Purdue University 2003 — 2008
Bachelor of Arts, Interior Design, Communication, Art History
Ball State University 2002 — 2003
n/a, Interior Design
Indiana Farm Bureau Insurance April 2014 - Present
Indiana Farm Bureau Insurance June 2013 - April 2014
Interactive Intelligence April 2013 - June 2013
Interactive Intelligence March 2012 - April 2013
Interactive Intelligence April 2011 - March 2012
CSO Architects December 2010 - April 2011
CSO Architects April 2008 - December 2010
CSO Architects May 2007 - April 2008
Skills
Space-planning, Submittals, Interior Design, SketchUp, AutoCAD, Design Research, Rendering, Sketching, Photoshop, Project Management, 3D Studio Max, Construction Documents, LEED AP ID+C, NCIDQ, FF&E Procurement, Furnishings, Space planning, Furniture, Facilities Management, Space Planning
Education
Purdue University 2003 — 2008
Bachelor of Arts, Interior Design, Communication, Art History
Ball State University 2002 — 2003
n/a, Interior Design
Almeca Jones, PMP's Interactive Intelligence Experience September 2014 - Present
Job Sr. Project Manager at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence September 2014 - Present
Skills
Continuous Improvement, Project Management, Vendor Management, Process Improvement, Business Requirements, Business Analysis, Program Management, Business Process, Leadership, Team Building, Customer Service, Management, Public Speaking, Testing, CRM, Analysis, Software Documentation, Team Leadership, Strategy, Change Management, Strategic Planning, Sales, Information Technology, Start-ups, MS Project
Education
Ball State University 2002 — 2004
M.S., Information & Communication Sciences
Ball State University 1997 — 2002
B.S., Business Management
Interactive Intelligence September 2014 - Present
Skills
Continuous Improvement, Project Management, Vendor Management, Process Improvement, Business Requirements, Business Analysis, Program Management, Business Process, Leadership, Team Building, Customer Service, Management, Public Speaking, Testing, CRM, Analysis, Software Documentation, Team Leadership, Strategy, Change Management, Strategic Planning, Sales, Information Technology, Start-ups, MS Project
Education
Ball State University 2002 — 2004
M.S., Information & Communication Sciences
Ball State University 1997 — 2002
B.S., Business Management
Geoff Grandi Geoff Grandi's Interactive Intelligence Experience June 2015 - Present
Job Compute Engineer at Interactive Intelligence
Industry Consumer Electronics
Experience
Interactive Intelligence June 2015 - Present
Interactive Intelligence May 2013 - Present
Apple June 2012 - December 2012
Apple April 2010 - June 2012
Apple Retail October 2009 - April 2010
Skills
iLife, OS X, iWork, Mac OS X Server, Mac, iPod, iPhone, Mac OS, iPad, iOS, Computer Hardware, Apple Certified, Troubleshooting, AppleScript, Computer Repair, Technical Support, Windows 7, Hardware, Software Installation, Customer Experience
Education
The Art Institute of Cincinnati
Graphic Design
Oak Hill High School
Interactive Intelligence June 2015 - Present
Interactive Intelligence May 2013 - Present
Apple June 2012 - December 2012
Apple April 2010 - June 2012
Apple Retail October 2009 - April 2010
Skills
iLife, OS X, iWork, Mac OS X Server, Mac, iPod, iPhone, Mac OS, iPad, iOS, Computer Hardware, Apple Certified, Troubleshooting, AppleScript, Computer Repair, Technical Support, Windows 7, Hardware, Software Installation, Customer Experience
Education
The Art Institute of Cincinnati
Graphic Design
Oak Hill High School
Greg Boston's Interactive Intelligence Experience October 2010 - Present
Job Sr. Automation Developer, Group Manager at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence October 2010 - Present
AccuTech Systems November 2004 - October 2010
E & B Paving, Inc April 2001 - December 2004
Best Buy January 2001 - January 2002
Southern Graphics Systems May 2000 - August 2000
Education
Anderson University 1999 — 2004
Bachelor of Arts, Information Systems
Frankton Jr./Sr. High School 1996 — 1999
Interactive Intelligence October 2010 - Present
AccuTech Systems November 2004 - October 2010
E & B Paving, Inc April 2001 - December 2004
Best Buy January 2001 - January 2002
Southern Graphics Systems May 2000 - August 2000
Education
Anderson University 1999 — 2004
Bachelor of Arts, Information Systems
Frankton Jr./Sr. High School 1996 — 1999
Sarah Klinefelter Sarah Klinefelter's Interactive Intelligence Experience May 2012 - December 2014
Job Developer at Metova, Inc.
Industry Computer Software
Experience
Metova, Inc. January 2015 - Present
Interactive Intelligence May 2012 - December 2014
Indiana State University September 2010 - May 2012
Skills
PHP, JavaScript, HTML, CSS, Visual C#, Visual Basic, SQL, TestComplete, Test Automation, Telephony, SIP, Java, XML, Web Development, MySQL, Visual Studio, Microsoft SQL Server, Android, IntelliJ IDEA
Education
Indiana State University 2007 — 2012
Bachelor's of Science, Computer Science
J Everett Light Career Center 2005 — 2007
Computer Operations and Programming
North Central High School 2003 — 2007
Metova, Inc. January 2015 - Present
Interactive Intelligence May 2012 - December 2014
Indiana State University September 2010 - May 2012
Skills
PHP, JavaScript, HTML, CSS, Visual C#, Visual Basic, SQL, TestComplete, Test Automation, Telephony, SIP, Java, XML, Web Development, MySQL, Visual Studio, Microsoft SQL Server, Android, IntelliJ IDEA
Education
Indiana State University 2007 — 2012
Bachelor's of Science, Computer Science
J Everett Light Career Center 2005 — 2007
Computer Operations and Programming
North Central High School 2003 — 2007
John Vetter's Interactive Intelligence Experience November 2013 - Present
Job Automation Developer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence November 2013 - Present
AccuTech Systems May 2006 - November 2013
Church of God Ministries August 2004 - May 2006
Anderson University September 2002 - July 2004
Skills
VB.NET, C#, .NET, Software Development, IIS, Perl, Visual Basic, ASP.NET, Test Automation, Web Development, Design Patterns, Windows Server
Education
Anderson University 2002 — 2006
BA, Computer Science/Math and Bible and Religion
Interactive Intelligence November 2013 - Present
AccuTech Systems May 2006 - November 2013
Church of God Ministries August 2004 - May 2006
Anderson University September 2002 - July 2004
Skills
VB.NET, C#, .NET, Software Development, IIS, Perl, Visual Basic, ASP.NET, Test Automation, Web Development, Design Patterns, Windows Server
Education
Anderson University 2002 — 2006
BA, Computer Science/Math and Bible and Religion
Jim Ostrognai's Interactive Intelligence Experience November 2012 - Present
Job VP Quality Assurance
Industry Computer Software
Experience
Interactive Intelligence November 2012 - Present
Interactive Intelligence November 2004 - November 2012
Interactive Intelligence January 2002 - October 2004
Interactive Intelligence November 1999 - December 2001
Skills
IVR, Cloud Computing, CTI, ACD, VoIP, Call Centers, SIP, Unified Communications, Contact Centers, Telecommunications, Microsoft SQL Server, Windows Server, SQL, Telephony, Hyper-V, JavaScript, IP PBX, Java
Education
Anderson University 1996 — 1999
Double Major (Information Systems and Management), Computer Science and Business Administration
Interactive Intelligence November 2012 - Present
Interactive Intelligence November 2004 - November 2012
Interactive Intelligence January 2002 - October 2004
Interactive Intelligence November 1999 - December 2001
Skills
IVR, Cloud Computing, CTI, ACD, VoIP, Call Centers, SIP, Unified Communications, Contact Centers, Telecommunications, Microsoft SQL Server, Windows Server, SQL, Telephony, Hyper-V, JavaScript, IP PBX, Java
Education
Anderson University 1996 — 1999
Double Major (Information Systems and Management), Computer Science and Business Administration
Madelyn Webster Ryan's Interactive Intelligence Experience January 2014 - October 2014
Job Partner Manager at inContact
Industry Telecommunications
Experience
inContact November 2014 - Present
Interactive Intelligence January 2014 - October 2014
Ball State for MAC August 2011 - May 2014
Indianapolis Sport, Fitness and Hobby Show May 2012 - June 2012
Skills
Event Planning, Marketing, Sports, Social Media, Management, Facebook, Public Speaking, Social Networking, Communication, Event Management, Social Media Marketing, Marketing Communications, Quick & Eager Learner, Visuals, Hardwork, Discipline, Leadership, Social Network..., Sales
Education
Ball State University 2011 — 2014
Bachelor of Science (BS), Communications Studies
Brownsburg High School 2007 — 2011
inContact November 2014 - Present
Interactive Intelligence January 2014 - October 2014
Ball State for MAC August 2011 - May 2014
Indianapolis Sport, Fitness and Hobby Show May 2012 - June 2012
Skills
Event Planning, Marketing, Sports, Social Media, Management, Facebook, Public Speaking, Social Networking, Communication, Event Management, Social Media Marketing, Marketing Communications, Quick & Eager Learner, Visuals, Hardwork, Discipline, Leadership, Social Network..., Sales
Education
Ball State University 2011 — 2014
Bachelor of Science (BS), Communications Studies
Brownsburg High School 2007 — 2011
Josh Wolfe's Interactive Intelligence Experience June 2012 - April 2015
Job Masters Candidate at the Center for Information and Communication Sciences, Ball State University
Industry Telecommunications
Experience
Ball State University August 2015 - Present
Interactive Intelligence June 2012 - April 2015
Great American Opportunities February 2011 - June 2012
Integra Telecom January 2010 - July 2010
tw telecom, inc. June 2009 - December 2009
McLeodUSA / PAETEC April 2007 - March 2009
Inter-tel Technologies December 2002 - March 2007
Northwestern Mutual October 2001 - May 2002
Southwestern Company May 1998 - April 2000
Skills
Direct Sales, Selling, Telecommunications, Managed Services, VoIP, Sales, Sales Operations, Business Development, Sales Presentations, Telephony, Salesforce.com, New Business Development, Account Management, Co-location, MPLS, Customer Retention, SIP Trunking, Public Speaking, Professional Services, Cloud Computing, Business Continuity, Public Relations, Customer Acquisition, Competitive Analysis, Fundraising, Solutions Marketing, Contract Negotiation, Cisco Technologies, Creative Problem Solving, Key Account Development, IT Strategy, Business Process..., Business Process..., P&L Management, Consultative Selling, Business Process, Employee Training, Colocation, Contract Negotiations, Strategic Partnership..., National Account Sales, Hosted VoIP, Hosted Solutions, Listening Skills, Profit & Loss Management, Training & Development, Launch Of New Products, Account Retention, Sales Trainings, Unified Communications
Education
Ball State University 1997 — 2002
BS, Business Marketing
Ball State University August 2015 - Present
Interactive Intelligence June 2012 - April 2015
Great American Opportunities February 2011 - June 2012
Integra Telecom January 2010 - July 2010
tw telecom, inc. June 2009 - December 2009
McLeodUSA / PAETEC April 2007 - March 2009
Inter-tel Technologies December 2002 - March 2007
Northwestern Mutual October 2001 - May 2002
Southwestern Company May 1998 - April 2000
Skills
Direct Sales, Selling, Telecommunications, Managed Services, VoIP, Sales, Sales Operations, Business Development, Sales Presentations, Telephony, Salesforce.com, New Business Development, Account Management, Co-location, MPLS, Customer Retention, SIP Trunking, Public Speaking, Professional Services, Cloud Computing, Business Continuity, Public Relations, Customer Acquisition, Competitive Analysis, Fundraising, Solutions Marketing, Contract Negotiation, Cisco Technologies, Creative Problem Solving, Key Account Development, IT Strategy, Business Process..., Business Process..., P&L Management, Consultative Selling, Business Process, Employee Training, Colocation, Contract Negotiations, Strategic Partnership..., National Account Sales, Hosted VoIP, Hosted Solutions, Listening Skills, Profit & Loss Management, Training & Development, Launch Of New Products, Account Retention, Sales Trainings, Unified Communications
Education
Ball State University 1997 — 2002
BS, Business Marketing
Randi Roger Randi Roger's Interactive Intelligence Experience June 2015 - Present
Job Sr. Solution Portfolio Manager at Interactive Intelligence
Industry Online Media
Experience
Interactive Intelligence June 2015 - Present
Jones & Bartlett Learning September 2011 - June 2015
Pearson Learning Solutions April 2010 - September 2011
Pearson Learning Solutions April 2004 - May 2010
SAMS Publishing February 2001 - May 2004
Teradata April 2000 - February 2001
Macmillan Computer Publishing August 1996 - April 2000
Westfield Washington Schools August 1992 - August 1996
Indiana University July 1995 - July 1996
Skills
Publishing, Content Development, Editorial, Academic Publishing, E-Learning, Copy Editing, Web Content, Editing, Online Publishing, Books, Advertising, Ebooks, Publications, Creative Direction, Instructional Design, Marketing, Multimedia, Content Management, Management, Program Management, Public Relations, Content Strategy, Blogging, Textbooks, Training, Copywriting, Published Author, Newsletters, Proofreading, Product Marketing, Technical Writing, Magazines, CMS, Adobe Acrobat, Web Content Management, Creative Writing, Project Management, Program Development, Agile Methodologies
Education
Ball State University 1991 — 1992
MS, Information and Communication Sciences
Kent State University 1987 — 1991
BA, Communicaitons
Interactive Intelligence June 2015 - Present
Jones & Bartlett Learning September 2011 - June 2015
Pearson Learning Solutions April 2010 - September 2011
Pearson Learning Solutions April 2004 - May 2010
SAMS Publishing February 2001 - May 2004
Teradata April 2000 - February 2001
Macmillan Computer Publishing August 1996 - April 2000
Westfield Washington Schools August 1992 - August 1996
Indiana University July 1995 - July 1996
Skills
Publishing, Content Development, Editorial, Academic Publishing, E-Learning, Copy Editing, Web Content, Editing, Online Publishing, Books, Advertising, Ebooks, Publications, Creative Direction, Instructional Design, Marketing, Multimedia, Content Management, Management, Program Management, Public Relations, Content Strategy, Blogging, Textbooks, Training, Copywriting, Published Author, Newsletters, Proofreading, Product Marketing, Technical Writing, Magazines, CMS, Adobe Acrobat, Web Content Management, Creative Writing, Project Management, Program Development, Agile Methodologies
Education
Ball State University 1991 — 1992
MS, Information and Communication Sciences
Kent State University 1987 — 1991
BA, Communicaitons
Dylan Jutte's Interactive Intelligence Experience December 2014 - Present
Job Technical Account Manager at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence December 2014 - Present
Interactive Intelligence August 2012 - December 2014
Ball State University September 2008 - August 2012
One Court View March 2011 - July 2012
Pizza Hut August 2004 - November 2011
Skills
Troubleshooting, Visio, Windows, Networking, Microsoft Office, Leadership, Computer Hardware, Analysis, Project Management, Customer Service, Photoshop, PowerPoint, SharePoint, SDLC, Access, Cloud Computing, Integration, MS Project, Network Design, Research, Technical Writing, Microsoft Excel, Windows Server, Network Administration, Software Documentation, VoIP, OS X, Team Leadership, System Administration, Active Directory, Technical Support, VMware, Data Analysis, Unified Communications, Windows 7, Management, Telecommunications, Hardware, Public Speaking, Help Desk Support, Servers, Testing, Technical Communication, Account Management
Education
Ball State University 2011 — 2012
Master of Science, Communication and Information Sciences
Ball State University - College of Business 2006 — 2010
Bachelor of Science, Information Systems
Interactive Intelligence December 2014 - Present
Interactive Intelligence August 2012 - December 2014
Ball State University September 2008 - August 2012
One Court View March 2011 - July 2012
Pizza Hut August 2004 - November 2011
Skills
Troubleshooting, Visio, Windows, Networking, Microsoft Office, Leadership, Computer Hardware, Analysis, Project Management, Customer Service, Photoshop, PowerPoint, SharePoint, SDLC, Access, Cloud Computing, Integration, MS Project, Network Design, Research, Technical Writing, Microsoft Excel, Windows Server, Network Administration, Software Documentation, VoIP, OS X, Team Leadership, System Administration, Active Directory, Technical Support, VMware, Data Analysis, Unified Communications, Windows 7, Management, Telecommunications, Hardware, Public Speaking, Help Desk Support, Servers, Testing, Technical Communication, Account Management
Education
Ball State University 2011 — 2012
Master of Science, Communication and Information Sciences
Ball State University - College of Business 2006 — 2010
Bachelor of Science, Information Systems
Andrew Middleton's Interactive Intelligence Experience December 2006 - December 2007
Job Technical Product Manager at UnitedHealth Group
Industry Computer Software
Experience
UnitedHealth Group February 2007 - Present
CNO Financial Group June 2014 - February 2015
UnitedHealth Group December 2007 - June 2014
Interactive Intelligence December 2006 - December 2007
Oak Street Mortgage May 2002 - December 2006
Ambassador Solutions * Solutions. Powered by People. 2000 - 2002
Made2Manage 1999 - 2000
Interactive Intelligence 1998 - 1999
Skills
Web Services, Web Development, Software Design, WCF, Visual Studio, .NET, .NET Remoting, Software Development, IIS, LINQ, SQL Server, TFS, SQL, XML, jQuery, SOA, ASP.NET, C#, Entity Framework, ReSharper, SOLID principles, WCF Services, Microsoft SQL Server, JavaScript, VB.NET, MVC, Integration, T-SQL, SDLC, Web Applications
Education
Anderson University 1994 — 1998
BS, CS, Math
UnitedHealth Group February 2007 - Present
CNO Financial Group June 2014 - February 2015
UnitedHealth Group December 2007 - June 2014
Interactive Intelligence December 2006 - December 2007
Oak Street Mortgage May 2002 - December 2006
Ambassador Solutions * Solutions. Powered by People. 2000 - 2002
Made2Manage 1999 - 2000
Interactive Intelligence 1998 - 1999
Skills
Web Services, Web Development, Software Design, WCF, Visual Studio, .NET, .NET Remoting, Software Development, IIS, LINQ, SQL Server, TFS, SQL, XML, jQuery, SOA, ASP.NET, C#, Entity Framework, ReSharper, SOLID principles, WCF Services, Microsoft SQL Server, JavaScript, VB.NET, MVC, Integration, T-SQL, SDLC, Web Applications
Education
Anderson University 1994 — 1998
BS, CS, Math
Trevor Collins's Interactive Intelligence Experience October 2011 - August 2014
Job Software Engineer at Medpace
Industry Computer Software
Experience
Medpace October 2014 - Present
Interactive Intelligence October 2011 - August 2014
State of Missouri Office of Administration ITSD February 2011 - October 2011
Lucas Systems August 2008 - February 2011
Skills
LINQ, C#, SQL, Object Oriented Design, Windows Services, Threads, .NET, Visual Studio, SQL Server, TFS, WinForms, Sockets, MSMQ, WPF, Microsoft SQL Server, Silverlight, Software Development, JavaScript, Web Services, jQuery, ASP.NET
Education
Ball State University 2004 — 2008
Bachelor of Science, Computer Science
Medpace October 2014 - Present
Interactive Intelligence October 2011 - August 2014
State of Missouri Office of Administration ITSD February 2011 - October 2011
Lucas Systems August 2008 - February 2011
Skills
LINQ, C#, SQL, Object Oriented Design, Windows Services, Threads, .NET, Visual Studio, SQL Server, TFS, WinForms, Sockets, MSMQ, WPF, Microsoft SQL Server, Silverlight, Software Development, JavaScript, Web Services, jQuery, ASP.NET
Education
Ball State University 2004 — 2008
Bachelor of Science, Computer Science
Pam Sheppard's Interactive Intelligence Experience 2000 - 2004
Job Lead Project Manager at Fifth Third Bank
Industry Information Technology and Services
Experience
Fifth Third Bank June 2015 - Present
Fifth Third Bank March 2014 - Present
Sogeti Group November 2013 - January 2014
Ascendum Solutions October 2010 - November 2013
Reed Elsevier March 2010 - October 2010
Answers Magazine January 2006 - August 2009
Answers in Genesis 2004 - 2006
Interactive Intelligence 2000 - 2004
Tivoli Systems 1998 - 2000
Macmillan 1996 - 1998
Skills
Change Management, Requirements Gathering, Project Management, Software Project..., Business Analysis, Technical Writing, Software Testing Life..., Test Cases, Creative Writing, Training, SDLC, Management, E-commerce, Requirements Analysis, Program Management, Leadership, Consulting, Vendor Management, Team Building, Marketing
Education
Ball State University
B.S., Journalism
Marion High School
Fifth Third Bank June 2015 - Present
Fifth Third Bank March 2014 - Present
Sogeti Group November 2013 - January 2014
Ascendum Solutions October 2010 - November 2013
Reed Elsevier March 2010 - October 2010
Answers Magazine January 2006 - August 2009
Answers in Genesis 2004 - 2006
Interactive Intelligence 2000 - 2004
Tivoli Systems 1998 - 2000
Macmillan 1996 - 1998
Skills
Change Management, Requirements Gathering, Project Management, Software Project..., Business Analysis, Technical Writing, Software Testing Life..., Test Cases, Creative Writing, Training, SDLC, Management, E-commerce, Requirements Analysis, Program Management, Leadership, Consulting, Vendor Management, Team Building, Marketing
Education
Ball State University
B.S., Journalism
Marion High School
Anitha Nagaraj Anitha Nagaraj's Interactive Intelligence Experience June 2015 - Present
Job Principal Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Interactive Intelligence June 2014 - June 2015
Interactive Intelligence May 2013 - June 2014
Ball State University August 2012 - April 2013
Insight & Research, Ball State University August 2011 - August 2012
Wipro Technologies July 2009 - August 2011
Indian Institute of Science November 2008 - July 2009
Skills
PL/SQL, SQL, SPSS, Oracle Applications, Unix, SAS, Routing Protocols, LAN Switching, Cisco Routers, Router Configuration, Network Design, Usability Testing
Education
Ball State University 2011 — 2013
MS, Information and Communication Sciences
Visvesvaraya Technological University 2004 — 2008
B.E, Industrial Engineering
Interactive Intelligence June 2015 - Present
Interactive Intelligence June 2014 - June 2015
Interactive Intelligence May 2013 - June 2014
Ball State University August 2012 - April 2013
Insight & Research, Ball State University August 2011 - August 2012
Wipro Technologies July 2009 - August 2011
Indian Institute of Science November 2008 - July 2009
Skills
PL/SQL, SQL, SPSS, Oracle Applications, Unix, SAS, Routing Protocols, LAN Switching, Cisco Routers, Router Configuration, Network Design, Usability Testing
Education
Ball State University 2011 — 2013
MS, Information and Communication Sciences
Visvesvaraya Technological University 2004 — 2008
B.E, Industrial Engineering
Matt Lievertz's Interactive Intelligence Experience July 2014 - Present
Job Cloud Scalability Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Town of Speedway Board of Parks and Recreation February 2015 - Present
Interactive Intelligence July 2014 - Present
Interactive Intelligence July 2013 - July 2014
Green 3 LLC June 2010 - July 2013
Ball State University August 2011 - July 2012
Madison County Council of Governments May 2009 - June 2010
Ball State University October 2008 - October 2009
Skills
Project Management, Project Planning, Strategic Planning, Leadership, Networking, TCP/IP, Cisco Technologies, Technical Writing, Technical Documentation, Presentations, Telephony, Troubleshooting, Microsoft Servers, SQL, Bash, Powershell, Curl, RESTful WebServices, Confluence, JIRA, Technology..., User Experience, Human Factors, Database Admin, GIS, ArcGIS, Urban Planning, Graphic Design, Marketing Communications, Market Analysis, Survey Methodology, Survey Research, Stakeholder Engagement, Sales, Client Development, Marketing Strategy, Focus Groups, Economic Development, Management, Social Media, Analysis, Public Speaking, Research, Adobe Creative Suite, AutoCAD, Databases, Cloud Computing, Testing, Strategy
Education
Post-Graduate Professional Development
Ball State University 2011 — 2012
Master of Science (MS), Information and Communication Science, 3.97
Ball State University 2006 — 2011
Bachelor of Science (BS), Business Innovation, 3.81
Ball State University 2006 — 2011
B.L.A., Architecture and Planning, 3.81
Indiana Academy of Science, Mathematics, and Humanities 2004 — 2006
Indiana Academic Honors, 4.0
Town of Speedway Board of Parks and Recreation February 2015 - Present
Interactive Intelligence July 2014 - Present
Interactive Intelligence July 2013 - July 2014
Green 3 LLC June 2010 - July 2013
Ball State University August 2011 - July 2012
Madison County Council of Governments May 2009 - June 2010
Ball State University October 2008 - October 2009
Skills
Project Management, Project Planning, Strategic Planning, Leadership, Networking, TCP/IP, Cisco Technologies, Technical Writing, Technical Documentation, Presentations, Telephony, Troubleshooting, Microsoft Servers, SQL, Bash, Powershell, Curl, RESTful WebServices, Confluence, JIRA, Technology..., User Experience, Human Factors, Database Admin, GIS, ArcGIS, Urban Planning, Graphic Design, Marketing Communications, Market Analysis, Survey Methodology, Survey Research, Stakeholder Engagement, Sales, Client Development, Marketing Strategy, Focus Groups, Economic Development, Management, Social Media, Analysis, Public Speaking, Research, Adobe Creative Suite, AutoCAD, Databases, Cloud Computing, Testing, Strategy
Education
Post-Graduate Professional Development
Ball State University 2011 — 2012
Master of Science (MS), Information and Communication Science, 3.97
Ball State University 2006 — 2011
Bachelor of Science (BS), Business Innovation, 3.81
Ball State University 2006 — 2011
B.L.A., Architecture and Planning, 3.81
Indiana Academy of Science, Mathematics, and Humanities 2004 — 2006
Indiana Academic Honors, 4.0
Katie Bautz's Interactive Intelligence Experience April 2012 - March 2013
Job Loan Officer Assistant
Industry Financial Services
Experience
University Lending Group May 2015 - Present
Vaco April 2014 - April 2015
Farmers Insurance August 2013 - December 2013
Interactive Intelligence April 2012 - March 2013
Interactive Intelligence May 2010 - April 2012
Northview Church September 2008 - March 2010
Anderson University January 2005 - January 2007
Skills
Customer Service, Recruiting, Social Media, Teaching, Management, Project Planning, Marketing, Strategic Planning, Public Speaking, Budgets, Teamwork, Applicant Tracking..., Interviews, Employee Benefits, Human Resources, Direct Sales, Program Management, Hiring, Cloud Computing, Networking, Deferred Compensation, Leadership, SharePoint, Training, Cold Calling, College Recruiting, Team Building
Education
Anderson University 2004 — 2008
B.A., Music, Business, Spanish
University Lending Group May 2015 - Present
Vaco April 2014 - April 2015
Farmers Insurance August 2013 - December 2013
Interactive Intelligence April 2012 - March 2013
Interactive Intelligence May 2010 - April 2012
Northview Church September 2008 - March 2010
Anderson University January 2005 - January 2007
Skills
Customer Service, Recruiting, Social Media, Teaching, Management, Project Planning, Marketing, Strategic Planning, Public Speaking, Budgets, Teamwork, Applicant Tracking..., Interviews, Employee Benefits, Human Resources, Direct Sales, Program Management, Hiring, Cloud Computing, Networking, Deferred Compensation, Leadership, SharePoint, Training, Cold Calling, College Recruiting, Team Building
Education
Anderson University 2004 — 2008
B.A., Music, Business, Spanish
Mike Davito's Interactive Intelligence Experience December 2014 - Present
Job Territory Account Manager at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence December 2014 - Present
Avaya October 2013 - November 2014
Avaya October 2011 - September 2013
Avaya December 2009 - September 2011
Nortel May 2008 - December 2009
AT&T April 2007 - May 2008
Berbee August 2005 - April 2007
SBC October 2003 - July 2005
SBC August 2002 - October 2003
SBC October 2000 - August 2002
Skills
Sales Operations, Business Development, Management, Leadership, Unified Communications, Sales, Customer Service, Solution Selling, Managed Services, VoIP, Telecommunications, Direct Sales, Professional Services, Telephony, Channel, SIP, Cloud Computing, Avaya, IP, Channel Partners, MPLS, Data Center, Account Management, SaaS, Wireless
Education
Baker College Center for Graduate Studies 2014 — 2016
Bachelor's Degree, Finance, 4.0
University of Phoenix 1999 — 2002
Accounting
Illinois State University 1986 — 1991
Chemistry
Interactive Intelligence December 2014 - Present
Avaya October 2013 - November 2014
Avaya October 2011 - September 2013
Avaya December 2009 - September 2011
Nortel May 2008 - December 2009
AT&T April 2007 - May 2008
Berbee August 2005 - April 2007
SBC October 2003 - July 2005
SBC August 2002 - October 2003
SBC October 2000 - August 2002
Skills
Sales Operations, Business Development, Management, Leadership, Unified Communications, Sales, Customer Service, Solution Selling, Managed Services, VoIP, Telecommunications, Direct Sales, Professional Services, Telephony, Channel, SIP, Cloud Computing, Avaya, IP, Channel Partners, MPLS, Data Center, Account Management, SaaS, Wireless
Education
Baker College Center for Graduate Studies 2014 — 2016
Bachelor's Degree, Finance, 4.0
University of Phoenix 1999 — 2002
Accounting
Illinois State University 1986 — 1991
Chemistry
Richard Andrasek Richard Andrasek's Interactive Intelligence Experience October 2013 - Present
Job Software Support Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence October 2013 - Present
Generation Technologies Corporation April 2013 - October 2013
Control Systems International November 2005 - April 2013
Worldspan June 1999 - November 2005
Skills
.NET, Microsoft SQL Server, XML, VB.NET, C#, Programming, jQuery, JavaScript, CSS, Algorithm Design, C++, ASP.NET, Subversion, SQL, Visual Studio, Software Engineering, Software Development
Education
American Sentinel University, Birmingham 2004 — 2008
Master of Science (MS), Computer Science
Ottawa University 1995 — 1999
Bachelor of Arts (BA), Computer Information Systems
Interactive Intelligence October 2013 - Present
Generation Technologies Corporation April 2013 - October 2013
Control Systems International November 2005 - April 2013
Worldspan June 1999 - November 2005
Skills
.NET, Microsoft SQL Server, XML, VB.NET, C#, Programming, jQuery, JavaScript, CSS, Algorithm Design, C++, ASP.NET, Subversion, SQL, Visual Studio, Software Engineering, Software Development
Education
American Sentinel University, Birmingham 2004 — 2008
Master of Science (MS), Computer Science
Ottawa University 1995 — 1999
Bachelor of Arts (BA), Computer Information Systems
Chris Estelle's Interactive Intelligence Experience May 2014 - Present
Job Group Manager, R&D Test Engineer at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2013 - May 2014
Interactive Intelligence August 2011 - May 2013
SynCare LLC October 2010 - August 2011
AccuTech Systems Corporation March 2008 - October 2010
Asbury Theological Seminary November 2006 - March 2008
AccuTech Systems Corporation January 2005 - July 2005
Ontario Systems, LLC May 2004 - December 2004
Community Justice Center May 2001 - August 2004
Skills
Windows Server, Microsoft Exchange, Windows 7, Troubleshooting, Windows XP, VMware, VMware ESX, Group Policy, Hyper-V, Software Installation, Server Administration, Testing, WSUS, Technical Support, Servers, OS X, Management, Enterprise Software, Software Development, Windows, Information Technology, Project Management
Education
Anderson University 2000 — 2004
BA, Computer Science Information Systems, Criminal Justice
Interactive Intelligence May 2014 - Present
Interactive Intelligence May 2013 - May 2014
Interactive Intelligence August 2011 - May 2013
SynCare LLC October 2010 - August 2011
AccuTech Systems Corporation March 2008 - October 2010
Asbury Theological Seminary November 2006 - March 2008
AccuTech Systems Corporation January 2005 - July 2005
Ontario Systems, LLC May 2004 - December 2004
Community Justice Center May 2001 - August 2004
Skills
Windows Server, Microsoft Exchange, Windows 7, Troubleshooting, Windows XP, VMware, VMware ESX, Group Policy, Hyper-V, Software Installation, Server Administration, Testing, WSUS, Technical Support, Servers, OS X, Management, Enterprise Software, Software Development, Windows, Information Technology, Project Management
Education
Anderson University 2000 — 2004
BA, Computer Science Information Systems, Criminal Justice
Aaron Robbins's Interactive Intelligence Experience June 2015 - Present
Job Enterprise Architect at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Interactive Intelligence April 2014 - Present
Interactive Intelligence August 2013 - April 2014
AIT Laboratories March 2010 - August 2013
Intrasect Technologies May 2006 - March 2010
Ball State University March 2005 - May 2006
First Federal Savings Bank May 2003 - August 2003
Skills
Troubleshooting, Windows Server, Active Directory, Networking, Hardware, System Administration, VMware, IT Operations, Servers, Network Administration, DNS, Cisco Technologies, Microsoft Exchange, Technical Support, IIS, Windows, Disaster Recovery, Data Center, Help Desk Support, Virtualization, Customer Service, DHCP, Windows 7, SharePoint, Business Analysis, Security, Storage, TCP/IP, Computer Hardware, Cisco IOS, Information Security, Microsoft Office, Microsoft SQL Server, Managed Services, Microsoft Technologies, SAN, Network Security, WAN, Operating Systems, Firewalls, Routers, Hyper-V, SQL, IT Management, Vendor Management, Team Leadership, VMware ESX, IT Strategy, Infrastructure, ITIL v3 Foundations...
Education
Ball State University 2002 — 2006
BS, Computer Technology
Interactive Intelligence June 2015 - Present
Interactive Intelligence April 2014 - Present
Interactive Intelligence August 2013 - April 2014
AIT Laboratories March 2010 - August 2013
Intrasect Technologies May 2006 - March 2010
Ball State University March 2005 - May 2006
First Federal Savings Bank May 2003 - August 2003
Skills
Troubleshooting, Windows Server, Active Directory, Networking, Hardware, System Administration, VMware, IT Operations, Servers, Network Administration, DNS, Cisco Technologies, Microsoft Exchange, Technical Support, IIS, Windows, Disaster Recovery, Data Center, Help Desk Support, Virtualization, Customer Service, DHCP, Windows 7, SharePoint, Business Analysis, Security, Storage, TCP/IP, Computer Hardware, Cisco IOS, Information Security, Microsoft Office, Microsoft SQL Server, Managed Services, Microsoft Technologies, SAN, Network Security, WAN, Operating Systems, Firewalls, Routers, Hyper-V, SQL, IT Management, Vendor Management, Team Leadership, VMware ESX, IT Strategy, Infrastructure, ITIL v3 Foundations...
Education
Ball State University 2002 — 2006
BS, Computer Technology
Chris Kupiainen Chris Kupiainen's Interactive Intelligence Experience January 2000 - August 2002
Job IT Director at Stericycle ExpertSolutions
Industry Pharmaceuticals
Experience
Stericycle ExpertSOLUTIONS July 2015 - Present
Stericycle ExpertSOLUTIONS November 2013 - Present
Roche Diagnostics January 2013 - November 2013
Roche Diagnostics May 2010 - January 2013
Eli Lilly & Company August 2002 - May 2010
Interactive Intelligence January 2000 - August 2002
SMC Pneumatics (USA) August 1997 - January 2000
GTECH October 1994 - August 1997
Indiana Convention Center & RCA Dome January 1991 - October 1994
Skills
Management, Telephony, Cisco Call Manager, Computer System..., College Teaching, Knowledge Management, IVR, Call Center Architecture, Virtual Teams Management, Large Scale Deployments, Troubleshooting, Virtual Teams, ITIL, SharePoint, Call Center, Process Improvement, Telecommunications
Education
University of Phoenix 2004 — 2006
MS, in Computer Information Systems
Ball State University 1988 — 1995
Bachelor's degree, Criminal Justice and Criminology
Ball State University 1988 — 1993
Bachelor’s of Science, Criminal Justice/Criminology
Ball State University 1988 — 1990
BS, Criminal Justice / Criminology
Vincennes University 1986 — 1988
AS, Law Enforcement
Stericycle ExpertSOLUTIONS July 2015 - Present
Stericycle ExpertSOLUTIONS November 2013 - Present
Roche Diagnostics January 2013 - November 2013
Roche Diagnostics May 2010 - January 2013
Eli Lilly & Company August 2002 - May 2010
Interactive Intelligence January 2000 - August 2002
SMC Pneumatics (USA) August 1997 - January 2000
GTECH October 1994 - August 1997
Indiana Convention Center & RCA Dome January 1991 - October 1994
Skills
Management, Telephony, Cisco Call Manager, Computer System..., College Teaching, Knowledge Management, IVR, Call Center Architecture, Virtual Teams Management, Large Scale Deployments, Troubleshooting, Virtual Teams, ITIL, SharePoint, Call Center, Process Improvement, Telecommunications
Education
University of Phoenix 2004 — 2006
MS, in Computer Information Systems
Ball State University 1988 — 1995
Bachelor's degree, Criminal Justice and Criminology
Ball State University 1988 — 1993
Bachelor’s of Science, Criminal Justice/Criminology
Ball State University 1988 — 1990
BS, Criminal Justice / Criminology
Vincennes University 1986 — 1988
AS, Law Enforcement
Flip Fitch Flip Fitch's Interactive Intelligence Experience October 2010 - Present
Job Software Engineer Install Team
Industry Telecommunications
Experience
Interactive Intelligence October 2010 - Present
Brownsburg Visual Arts January 2010 - October 2010
Verizon Communications January 1999 - July 2009
Verizon Communications September 1991 - July 2009
Verizon Communications January 2001 - January 2003
Verizon Communications - DB Administration Group January 1996 - January 1999
Verizon Communications - DOSS/DMS January 1994 - January 1996
Verizon Communications September 1991 - January 1994
Education
Art Institute of Pittsburgh 2010 — 2011
Digital Design Diploma, Graphic Design
College of the Canyons 1993 — 1994
None, Computer Science
College of the Canyons 1992 — 1993
Coursework, Computer Science; Electronics and Teaching
Rancho Santiago Community College 1983 — 1983
Coursework, Technical Theater Design
Community College of The Air Force 1978 — 1983
Coursework, Electronics/Teaching
Southwest High School 1974 — 1978
Diploma
Interactive Intelligence October 2010 - Present
Brownsburg Visual Arts January 2010 - October 2010
Verizon Communications January 1999 - July 2009
Verizon Communications September 1991 - July 2009
Verizon Communications January 2001 - January 2003
Verizon Communications - DB Administration Group January 1996 - January 1999
Verizon Communications - DOSS/DMS January 1994 - January 1996
Verizon Communications September 1991 - January 1994
Education
Art Institute of Pittsburgh 2010 — 2011
Digital Design Diploma, Graphic Design
College of the Canyons 1993 — 1994
None, Computer Science
College of the Canyons 1992 — 1993
Coursework, Computer Science; Electronics and Teaching
Rancho Santiago Community College 1983 — 1983
Coursework, Technical Theater Design
Community College of The Air Force 1978 — 1983
Coursework, Electronics/Teaching
Southwest High School 1974 — 1978
Diploma
Mark DeLaVergne's Interactive Intelligence Experience June 2011 - Present
Job Senior Software Engineer
Industry Computer Software
Experience
Interactive Intelligence June 2011 - Present
Webize Interactive Media March 2010 - June 2011
Integrated Network Strategies October 2007 - March 2010
Skills
C#, ASP.NET, WCF, Microsoft SQL Server, JavaScript, Web Services, Web Applications, REST, Software Development, Objective-C, MySQL, Windows Services, .NET, Visual Studio, XML, jQuery, CSS, LINQ, Web Development, SQL, HTML
Education
Anderson University 2003 — 2007
Bachelor, Music Business
Interactive Intelligence June 2011 - Present
Webize Interactive Media March 2010 - June 2011
Integrated Network Strategies October 2007 - March 2010
Skills
C#, ASP.NET, WCF, Microsoft SQL Server, JavaScript, Web Services, Web Applications, REST, Software Development, Objective-C, MySQL, Windows Services, .NET, Visual Studio, XML, jQuery, CSS, LINQ, Web Development, SQL, HTML
Education
Anderson University 2003 — 2007
Bachelor, Music Business
Russell Johnson, CDIA+'s Interactive Intelligence Experience August 2015 - Present
Job Contact Center Solutions Technical Sales Consultant at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence August 2015 - Present
Interactive Intelligence January 2012 - Present
Vertafore October 2011 - January 2012
Kaplan Professional April 2011 - October 2011
Optiform, Inc. April 2010 - April 2011
Advanced Processing and Imaging, LLC. July 2008 - April 2010
Desktop Resources, Inc 2007 - 2008
InfoDynamics, Inc 2003 - 2006
Van Ausdall and Farrar 1998 - 2003
Inacom Corporation, ProSales January 1998 - January 1999
Skills
Interaction Center..., CDIA+, Sales Management, Solution Selling, Interaction Dialer..., Workforce Optimization,..., Process Automation,..., Process Automation, Facebook, Software Installation, CompTIA, IVR, Interaction Handlers, Managed Services, SaaS, Program Management, Integration, Sales, Account Management, Project Management, Analysis, Document Management, Databases, Call Centers, Sales Process, Document Imaging, Windows Server, Cloud Computing, Sales Operations, New Business Development, Business Process..., Competitive Analysis, Marine Corps, Selling, Workforce Management, CRM, Professional Services, Consulting, Management, Pre-sales, Data Center, Training, Enterprise Content..., Software Industry, Enterprise Software
Education
Central Michigan University 1995 — 1997
MSA, Administration, HR
Ball State University 1988 — 1991
Bachelor of Science, Telecommunications
Interactive Intelligence August 2015 - Present
Interactive Intelligence January 2012 - Present
Vertafore October 2011 - January 2012
Kaplan Professional April 2011 - October 2011
Optiform, Inc. April 2010 - April 2011
Advanced Processing and Imaging, LLC. July 2008 - April 2010
Desktop Resources, Inc 2007 - 2008
InfoDynamics, Inc 2003 - 2006
Van Ausdall and Farrar 1998 - 2003
Inacom Corporation, ProSales January 1998 - January 1999
Skills
Interaction Center..., CDIA+, Sales Management, Solution Selling, Interaction Dialer..., Workforce Optimization,..., Process Automation,..., Process Automation, Facebook, Software Installation, CompTIA, IVR, Interaction Handlers, Managed Services, SaaS, Program Management, Integration, Sales, Account Management, Project Management, Analysis, Document Management, Databases, Call Centers, Sales Process, Document Imaging, Windows Server, Cloud Computing, Sales Operations, New Business Development, Business Process..., Competitive Analysis, Marine Corps, Selling, Workforce Management, CRM, Professional Services, Consulting, Management, Pre-sales, Data Center, Training, Enterprise Content..., Software Industry, Enterprise Software
Education
Central Michigan University 1995 — 1997
MSA, Administration, HR
Ball State University 1988 — 1991
Bachelor of Science, Telecommunications
Chiranjeevi Rathnaala Chiranjeevi Rathnaala's Interactive Intelligence Experience May 2009 - Present
Job Sr. Principal Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence May 2009 - Present
Interactive Intelligence June 2008 - May 2009
Interactive Intelligence August 2006 - May 2008
Ball State University 2005 - 2006
Skills
VoIP, C++, IVR, SIP, Telecommunications, Unix, TCP/IP, Cloud Computing, Unified Communications
Education
Ball State University 2005 — 2006
Master's degree, Information Science/Studies
Anna University 2001 — 2005
B.E., Electrical and Electronics Engineering
D.A.V. Boys' Senior Secondary School
Interactive Intelligence May 2009 - Present
Interactive Intelligence June 2008 - May 2009
Interactive Intelligence August 2006 - May 2008
Ball State University 2005 - 2006
Skills
VoIP, C++, IVR, SIP, Telecommunications, Unix, TCP/IP, Cloud Computing, Unified Communications
Education
Ball State University 2005 — 2006
Master's degree, Information Science/Studies
Anna University 2001 — 2005
B.E., Electrical and Electronics Engineering
D.A.V. Boys' Senior Secondary School
Mathew Erickson's Interactive Intelligence Experience March 2011 - January 2013
Job Lead Dialer/IVR Support
Industry Telecommunications
Experience
Synchrony Financial March 2015 - Present
Hyre Insurance Agency May 2014 - March 2015
Erickson Insurance Agency April 2013 - April 2014
Interactive Intelligence March 2011 - January 2013
Aspect Software April 2007 - January 2011
Tempus Resorts International December 2005 - March 2007
Firstmerit Corporation June 1999 - December 2005
Skills
Contact Centers, Strategy, Property & Casualty..., Unified Communications, Business Analysis, Management, Product Management, Call Center, Sales Process, IVR, ACD, Direct Sales, Dialers, Leadership, Call Centers, Customer Service, Telephony, Workforce Management, CTI, Telecommunications, Telemarketing, SaaS, Professional Services, Customer Experience, Managed Services, Politics, Solution Selling, Inbound Marketing, Sales, Avaya, Collections, VoIP, Cloud Computing, Salesforce.com, CRM, Enterprise Software, Strategic Partnerships, Channel Partners, SIP, Strategic Planning, Lead Generation, Pre-sales, Business Process, Liberty, Health Insurance, Life Insurance, Software Industry, Commercial Insurance, Term Life Insurance, Umbrella Insurance
Education
American InterContinental University 2003 — 2005
BS, Information Technology
Valley Forge Military Academy & College 1993 — 1995
AA, Criminal Justice
Synchrony Financial March 2015 - Present
Hyre Insurance Agency May 2014 - March 2015
Erickson Insurance Agency April 2013 - April 2014
Interactive Intelligence March 2011 - January 2013
Aspect Software April 2007 - January 2011
Tempus Resorts International December 2005 - March 2007
Firstmerit Corporation June 1999 - December 2005
Skills
Contact Centers, Strategy, Property & Casualty..., Unified Communications, Business Analysis, Management, Product Management, Call Center, Sales Process, IVR, ACD, Direct Sales, Dialers, Leadership, Call Centers, Customer Service, Telephony, Workforce Management, CTI, Telecommunications, Telemarketing, SaaS, Professional Services, Customer Experience, Managed Services, Politics, Solution Selling, Inbound Marketing, Sales, Avaya, Collections, VoIP, Cloud Computing, Salesforce.com, CRM, Enterprise Software, Strategic Partnerships, Channel Partners, SIP, Strategic Planning, Lead Generation, Pre-sales, Business Process, Liberty, Health Insurance, Life Insurance, Software Industry, Commercial Insurance, Term Life Insurance, Umbrella Insurance
Education
American InterContinental University 2003 — 2005
BS, Information Technology
Valley Forge Military Academy & College 1993 — 1995
AA, Criminal Justice
Casey Raymond Clifford Casey Raymond Clifford's Interactive Intelligence Experience June 2015 - Present
Job Purchasing Specialist
Industry Military
Experience
Interactive Intelligence June 2015 - Present
EMP Technical Group August 2014 - June 2015
US Army April 2011 - July 2014
US Army March 2007 - February 2011
US Army January 2008 - September 2009
US Army August 2008 - August 2009
Elite Fitness August 2000 - October 2001
Skills
Management, Military Operations, Budgets, Leadership, Customer Service, Information Assurance, Security, Program Management, Project Management, Operational Planning, Policy, Purchasing, Cross-functional Team..., Supply Chain, Purchasing Negotiation, CompTIA Network+..., Purchase Requisitions, Data Entry Management, Make/Buy Decisions, Collaborative Problem..., Analysis, Security Clearance, Training, Microsoft Office
Education
Indiana University East 2013 — 2017
Bachelor of Science in Informatics, School of Business and Economics, Junior
Ashworth College 2011 — 2013
Associates, General Business, 3.4 GPA
Ivy Tech Community College 2003 — 2005
General Studies
North Judson San Pierre 1996 — 2000
Interactive Intelligence June 2015 - Present
EMP Technical Group August 2014 - June 2015
US Army April 2011 - July 2014
US Army March 2007 - February 2011
US Army January 2008 - September 2009
US Army August 2008 - August 2009
Elite Fitness August 2000 - October 2001
Skills
Management, Military Operations, Budgets, Leadership, Customer Service, Information Assurance, Security, Program Management, Project Management, Operational Planning, Policy, Purchasing, Cross-functional Team..., Supply Chain, Purchasing Negotiation, CompTIA Network+..., Purchase Requisitions, Data Entry Management, Make/Buy Decisions, Collaborative Problem..., Analysis, Security Clearance, Training, Microsoft Office
Education
Indiana University East 2013 — 2017
Bachelor of Science in Informatics, School of Business and Economics, Junior
Ashworth College 2011 — 2013
Associates, General Business, 3.4 GPA
Ivy Tech Community College 2003 — 2005
General Studies
North Judson San Pierre 1996 — 2000
Amy Hills's Interactive Intelligence Experience May 2007 - October 2013
Job Usability Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence May 2007 - October 2013
Anderson University August 2004 - May 2007
Just Marketing International April 2006 - August 2006
Skills
C#, Mac OS X, Windows, Microsoft Office, Customer Service, Testing, Usability Testing, OS X
Education
Anderson University 2003 — 2007
BA, Mathmatics/Computer Science
Interactive Intelligence May 2007 - October 2013
Anderson University August 2004 - May 2007
Just Marketing International April 2006 - August 2006
Skills
C#, Mac OS X, Windows, Microsoft Office, Customer Service, Testing, Usability Testing, OS X
Education
Anderson University 2003 — 2007
BA, Mathmatics/Computer Science
Steve Bullington's Interactive Intelligence Experience March 2015 - Present
Job DEVELOPING THE NEXT GENERATION OF WORLDCLASS SALES PROFESSIONALS
Industry Telecommunications
Experience
Interactive Intelligence March 2015 - Present
Level 3 Communications / tw telecom February 2012 - March 2015
Windstream Communications January 2010 - February 2012
FedEx Office February 2009 - December 2009
FedEx Office December 2006 - January 2009
FedEx Kinkos February 2005 - November 2006
Norlight April 2001 - February 2005
@Link Networks August 2000 - March 2001
Ameritech / SBC May 1997 - 2000
Ameritech December 1994 - April 1997
Skills
Solution Selling, Sales Process, Training, Coaching, Mentoring, Telecommunications, Sales Management, Selling, Sales Operations, Direct Sales, Account Management, Sales, VoIP, Management, Networking, MPLS, Leadership, Wireless, New Business Development, Co-location, Team Building, Cloud Computing, Unified Communications, Team Leadership, Contract Negotiation, Managed Services, WAN, Cold Calling, Ethernet, Customer Retention, Marketing, Key Account Management, Cisco Technologies, Telephony, Business Development, Strategic Partnerships, Channel Partners, P&L Management, Strategic Planning, Sales Presentations, Negotiation, SIP Trunking, Recruiting, Consultative Selling, Territory, Cisco, Contract Negotiations, Hosted Services, Contact Centers
Education
Ball State University 1995 — 1999
MS, Communication and Information Sciences
Ball State University 1981 — 1985
BS, Telecommunications and Marketing
Zionsville High School 1977 — 1981
Interactive Intelligence March 2015 - Present
Level 3 Communications / tw telecom February 2012 - March 2015
Windstream Communications January 2010 - February 2012
FedEx Office February 2009 - December 2009
FedEx Office December 2006 - January 2009
FedEx Kinkos February 2005 - November 2006
Norlight April 2001 - February 2005
@Link Networks August 2000 - March 2001
Ameritech / SBC May 1997 - 2000
Ameritech December 1994 - April 1997
Skills
Solution Selling, Sales Process, Training, Coaching, Mentoring, Telecommunications, Sales Management, Selling, Sales Operations, Direct Sales, Account Management, Sales, VoIP, Management, Networking, MPLS, Leadership, Wireless, New Business Development, Co-location, Team Building, Cloud Computing, Unified Communications, Team Leadership, Contract Negotiation, Managed Services, WAN, Cold Calling, Ethernet, Customer Retention, Marketing, Key Account Management, Cisco Technologies, Telephony, Business Development, Strategic Partnerships, Channel Partners, P&L Management, Strategic Planning, Sales Presentations, Negotiation, SIP Trunking, Recruiting, Consultative Selling, Territory, Cisco, Contract Negotiations, Hosted Services, Contact Centers
Education
Ball State University 1995 — 1999
MS, Communication and Information Sciences
Ball State University 1981 — 1985
BS, Telecommunications and Marketing
Zionsville High School 1977 — 1981
Matt Drummond's Interactive Intelligence Experience October 2012 - January 2015
Job Senior Application Support Engineer at Navient
Industry Information Technology and Services
Experience
Navient January 2015 - Present
Interactive Intelligence October 2012 - January 2015
Interactive Intelligence May 2011 - October 2012
Interactive Intelligence May 2010 - May 2011
Ball State University June 2009 - June 2010
Ball State University August 2005 - July 2009
Apparatus May 2007 - January 2008
Skills
VoIP, Interaction Center VoIP..., Interactive..., Interactive..., Polycom, SIP, Audiocodes, Interactive Intelligence, VoIP Gateways, Networking, RTP, Fax over IP, Technical Support, Customer Support, Call Center..., Call Center Architecture, Troubleshooting, Servers, Team Leadership, Gateway, VMware, Disaster Recovery, Wireless, Switches, Routers, Software Installation, Wireless Networking, Windows Server, Windows
Education
Ball State University 2005 — 2010
Masters, Information and Communication Sciences
Ball State University 2005 — 2009
BS, Computer Technology, Business Administration
Navient January 2015 - Present
Interactive Intelligence October 2012 - January 2015
Interactive Intelligence May 2011 - October 2012
Interactive Intelligence May 2010 - May 2011
Ball State University June 2009 - June 2010
Ball State University August 2005 - July 2009
Apparatus May 2007 - January 2008
Skills
VoIP, Interaction Center VoIP..., Interactive..., Interactive..., Polycom, SIP, Audiocodes, Interactive Intelligence, VoIP Gateways, Networking, RTP, Fax over IP, Technical Support, Customer Support, Call Center..., Call Center Architecture, Troubleshooting, Servers, Team Leadership, Gateway, VMware, Disaster Recovery, Wireless, Switches, Routers, Software Installation, Wireless Networking, Windows Server, Windows
Education
Ball State University 2005 — 2010
Masters, Information and Communication Sciences
Ball State University 2005 — 2009
BS, Computer Technology, Business Administration
James Loftis's Interactive Intelligence Experience March 2010 - Present
Job Software Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence March 2010 - Present
Our-Town Internet 2009 - 2010
Anderson University 2007 - 2009
Church of God Ministries 2007 - 2008
ESN Northwest May 2003 - December 2005
Skills
Programming, Troubleshooting, Computer Hardware, JScript, Python, C#, Windows Server, IP Networking, TestComplete, PHP, C/C++ STL, SQL, Network Security, Networking, Microsoft SQL Server
Education
Anderson University 2002 — 2009
BA, Computer Science-Math, Physics
Interactive Intelligence March 2010 - Present
Our-Town Internet 2009 - 2010
Anderson University 2007 - 2009
Church of God Ministries 2007 - 2008
ESN Northwest May 2003 - December 2005
Skills
Programming, Troubleshooting, Computer Hardware, JScript, Python, C#, Windows Server, IP Networking, TestComplete, PHP, C/C++ STL, SQL, Network Security, Networking, Microsoft SQL Server
Education
Anderson University 2002 — 2009
BA, Computer Science-Math, Physics
Mike Witting Mike Witting's Interactive Intelligence Experience August 2015 - Present
Job Implementation Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence August 2015 - Present
Ball State University August 2014 - May 2015
Ball State University, Cisco WNBU August 2013 - July 2014
Meridian Health Services May 2013 - July 2013
Skills
Routing, Switching, Network Configuration, Network Troubleshooting, Wireless Networking, Software Installation, Switches, Network Administration, Networking, Routers, Cisco Technologies, Public Speaking, Information Technology
Education
Ball State University 2014 — 2015
Master of Science (M.S.), Information Communication Sciences
Ball State University 2012 — 2014
Bachelor of Science (B.S.), Computer Technology
Vincennes University 2010 — 2012
Associate of Science (A.S.), Wireless and Security
Interactive Intelligence August 2015 - Present
Ball State University August 2014 - May 2015
Ball State University, Cisco WNBU August 2013 - July 2014
Meridian Health Services May 2013 - July 2013
Skills
Routing, Switching, Network Configuration, Network Troubleshooting, Wireless Networking, Software Installation, Switches, Network Administration, Networking, Routers, Cisco Technologies, Public Speaking, Information Technology
Education
Ball State University 2014 — 2015
Master of Science (M.S.), Information Communication Sciences
Ball State University 2012 — 2014
Bachelor of Science (B.S.), Computer Technology
Vincennes University 2010 — 2012
Associate of Science (A.S.), Wireless and Security
Jonathan Norton, MBA's Interactive Intelligence Experience November 2013 - Present
Job Cloud Solutions at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence November 2013 - Present
Franciscan Alliance, Inc. July 2012 - October 2013
Veolia Environmental Services North America Corp. September 2011 - July 2012
Sallie Mae October 2007 - September 2011
Skills
PeopleSoft, Process Improvement, Project Management, Leadership, Financial Analysis, Forecasting, Team Leadership, Strategic Planning, Vendor Management, Budgets, Accounts Receivable, Analysis, Business Analysis, Team Building, Business Process..., Call Centers, Accounting, Financial Reporting, Data Analysis, Training, Management, Program Management, Cross-functional Team..., Microsoft Excel, Improvisational Comedy, Technical Support, Interpersonal Skill, OnBase, McKesson STAR, HPF, Public Speaking, Visio, Risk Management, Change Management, SharePoint, CRM, Business Intelligence, Account Management, Business Process, Salesforce.com, Enterprise Software, ERP, Access, Software Documentation, SDLC, Integration, Customer Service, Information Technology
Education
Anderson University 2007 — 2009
MBA, Business, 3.85
Middle Tennessee State University 2002 — 2006
BS, Bachelor of Science, 3.5
Donelson Christian Academy 2000 — 2002
Graduated, Football & Basketball
Interactive Intelligence November 2013 - Present
Franciscan Alliance, Inc. July 2012 - October 2013
Veolia Environmental Services North America Corp. September 2011 - July 2012
Sallie Mae October 2007 - September 2011
Skills
PeopleSoft, Process Improvement, Project Management, Leadership, Financial Analysis, Forecasting, Team Leadership, Strategic Planning, Vendor Management, Budgets, Accounts Receivable, Analysis, Business Analysis, Team Building, Business Process..., Call Centers, Accounting, Financial Reporting, Data Analysis, Training, Management, Program Management, Cross-functional Team..., Microsoft Excel, Improvisational Comedy, Technical Support, Interpersonal Skill, OnBase, McKesson STAR, HPF, Public Speaking, Visio, Risk Management, Change Management, SharePoint, CRM, Business Intelligence, Account Management, Business Process, Salesforce.com, Enterprise Software, ERP, Access, Software Documentation, SDLC, Integration, Customer Service, Information Technology
Education
Anderson University 2007 — 2009
MBA, Business, 3.85
Middle Tennessee State University 2002 — 2006
BS, Bachelor of Science, 3.5
Donelson Christian Academy 2000 — 2002
Graduated, Football & Basketball
Lea Durbin's Interactive Intelligence Experience February 2015 - Present
Job Customer Experience Strategist focused on engaging teams, organizations, and communities in a meaningful manner
Industry Information Technology and Services
Experience
Interactive Intelligence Foundation August 2015 - Present
Interactive Intelligence February 2015 - Present
Interactive Intelligence December 2011 - Present
Plexus Worldwide, Inc. March 2015 - Present
Interactive Intelligence January 2014 - February 2015
Interactive Intelligence December 2011 - December 2013
Harrison College August 2010 - June 2011
Eli Lilly and Company April 2007 - July 2010
Kelly Services April 2007 - November 2007
Wishard Health Services February 2000 - April 2007
Skills
SharePoint, Business Process, Project Management, Team Building, Management, Salesforce.com, Time Management, Strategic Partnerships, CRM, Event Planning, SharePoint Designer, Project Coordination, Six Sigma, Customer Service, Budgets, Call Centers, Process Improvement, SaaS, Project Planning, Databases, Administration, Social Media, Reference Management, Expense Management, Survey Design, Visio, Leadership, Telecommunications, Process Development, Customer Experience, Customer Experience..., Customer Experience..., Customer Engagement, Customer Relations, Relationship Building, Customer Loyalty..., Internal Communications, Communications Strategy, Customer Loyalty..., Communications Planning, Program Development, Program Administration, Compliance Management, Compliance Audits, Budget Oversight, Conference Organizing, Conference Coordination, Meeting Planning, Meeting Managemen, Project Implementation
Education
American InterContinental University 2005 — 2006
Associate with Honors, Business, Visual Communications, 4.0
Ocean Springs High School, Ocean Springs MS 1978 — 1982
Diploma, Science
Interactive Intelligence Foundation August 2015 - Present
Interactive Intelligence February 2015 - Present
Interactive Intelligence December 2011 - Present
Plexus Worldwide, Inc. March 2015 - Present
Interactive Intelligence January 2014 - February 2015
Interactive Intelligence December 2011 - December 2013
Harrison College August 2010 - June 2011
Eli Lilly and Company April 2007 - July 2010
Kelly Services April 2007 - November 2007
Wishard Health Services February 2000 - April 2007
Skills
SharePoint, Business Process, Project Management, Team Building, Management, Salesforce.com, Time Management, Strategic Partnerships, CRM, Event Planning, SharePoint Designer, Project Coordination, Six Sigma, Customer Service, Budgets, Call Centers, Process Improvement, SaaS, Project Planning, Databases, Administration, Social Media, Reference Management, Expense Management, Survey Design, Visio, Leadership, Telecommunications, Process Development, Customer Experience, Customer Experience..., Customer Experience..., Customer Engagement, Customer Relations, Relationship Building, Customer Loyalty..., Internal Communications, Communications Strategy, Customer Loyalty..., Communications Planning, Program Development, Program Administration, Compliance Management, Compliance Audits, Budget Oversight, Conference Organizing, Conference Coordination, Meeting Planning, Meeting Managemen, Project Implementation
Education
American InterContinental University 2005 — 2006
Associate with Honors, Business, Visual Communications, 4.0
Ocean Springs High School, Ocean Springs MS 1978 — 1982
Diploma, Science
Alexander Schrameyer's Interactive Intelligence Experience August 2015 - Present
Job System Engineer at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence August 2015 - Present
Ball State University August 2014 - July 2015
The Academy Support Center Partnership August 2014 - July 2015
Interactive Intelligence May 2014 - August 2014
Ball State University May 2012 - May 2014
Ball State University August 2011 - May 2014
Indiana University Health Goshen Hospital May 2013 - January 2014
Ball State University August 2012 - January 2013
Kroger May 2012 - August 2012
Kroger April 2010 - August 2011
Skills
Customer Service, Windows 7, Help Desk Support, Software Installation, Troubleshooting, OS X, Networking, Windows Server, Clerical Skills, Network Administration, Windows XP Pro, Training, Windows Vista, Microsoft Office, Hardware, Microsoft Excel, Malwarebytes, Norton Ghost, Cashiering, Film Editing, Network Design, SIP, RTP, Media Gateways, IP Phones, Windows Server 2008, VNC, Mac OS X, Windows 8, Windows Remote Desktop, Footprints, Determination to Succeed, Subnetting, Media Servers, VoIP, Public Speaking, PowerPoint, Microsoft Word, Social Media, Research, Event Planning, Leadership, Time Management, Teamwork, Communication, Servers
Education
Ball State University 2014 — 2015
Master’s Degree, Information and Communication Science
Ball State University 2011 — 2014
Bachelor of Science (B.S.), Computer Technology/Computer Systems Technology
Interactive Intelligence August 2015 - Present
Ball State University August 2014 - July 2015
The Academy Support Center Partnership August 2014 - July 2015
Interactive Intelligence May 2014 - August 2014
Ball State University May 2012 - May 2014
Ball State University August 2011 - May 2014
Indiana University Health Goshen Hospital May 2013 - January 2014
Ball State University August 2012 - January 2013
Kroger May 2012 - August 2012
Kroger April 2010 - August 2011
Skills
Customer Service, Windows 7, Help Desk Support, Software Installation, Troubleshooting, OS X, Networking, Windows Server, Clerical Skills, Network Administration, Windows XP Pro, Training, Windows Vista, Microsoft Office, Hardware, Microsoft Excel, Malwarebytes, Norton Ghost, Cashiering, Film Editing, Network Design, SIP, RTP, Media Gateways, IP Phones, Windows Server 2008, VNC, Mac OS X, Windows 8, Windows Remote Desktop, Footprints, Determination to Succeed, Subnetting, Media Servers, VoIP, Public Speaking, PowerPoint, Microsoft Word, Social Media, Research, Event Planning, Leadership, Time Management, Teamwork, Communication, Servers
Education
Ball State University 2014 — 2015
Master’s Degree, Information and Communication Science
Ball State University 2011 — 2014
Bachelor of Science (B.S.), Computer Technology/Computer Systems Technology
Lukau Matuka, MBA's Interactive Intelligence Experience October 2012 - Present
Job Corporate Marketing at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence October 2012 - Present
Angie’s List June 2012 - October 2012
GE Supply currently Gexpro September 2008 - June 2012
Enterprise Rent-A-Car May 2006 - September 2008
Skills
Customer Satisfaction, Inside Sales, Account Management, Customer Service, Sales Management, Marketing, Team Leadership, Strategic Planning, Building Relationships, Microsoft Office, Relationship Marketing, Inventory Management, Salesforce.com, Lead Generation, Aprimo, Sales, Leadership, Recruiting, Cold Calling, Training, Management, New Business Development, Marketing Strategy, Sales Process, Advertising, Negotiation, Customer Retention
Education
Anderson University 2010 — 2012
Master of Business Administration (MBA)
Ball State University 2003 — 2007
Bachelor of Science, Business Marketing, Sales and Promotion emphasis
Interactive Intelligence October 2012 - Present
Angie’s List June 2012 - October 2012
GE Supply currently Gexpro September 2008 - June 2012
Enterprise Rent-A-Car May 2006 - September 2008
Skills
Customer Satisfaction, Inside Sales, Account Management, Customer Service, Sales Management, Marketing, Team Leadership, Strategic Planning, Building Relationships, Microsoft Office, Relationship Marketing, Inventory Management, Salesforce.com, Lead Generation, Aprimo, Sales, Leadership, Recruiting, Cold Calling, Training, Management, New Business Development, Marketing Strategy, Sales Process, Advertising, Negotiation, Customer Retention
Education
Anderson University 2010 — 2012
Master of Business Administration (MBA)
Ball State University 2003 — 2007
Bachelor of Science, Business Marketing, Sales and Promotion emphasis
Stephen Cavender's Interactive Intelligence Experience June 2014 - Present
Job Software Engineer
Industry Computer Software
Experience
Interactive Intelligence June 2014 - Present
Paragon Medical May 2013 - May 2014
Anderson University August 2012 - May 2013
CTB Inc. May 2012 - August 2012
Anderson University August 2011 - May 2012
CTB Inc May 2011 - September 2011
Anderson University September 2010 - December 2010
Tenneco Automotive Group June 2010 - August 2010
MicroByte Technologies February 2007 - August 2010
Skills
JavaScript, Selenium, AngularJS, HTML 5, CSS, C#, Microsoft SQL Server, IIS, Nginx, Apache, Computer Hardware, Computer Repair, QA Automation, QA Engineering, Continuous Integration
Education
Anderson University 2010 — 2014
Bachelor of Arts (B.A.), Computer Science
Interactive Intelligence June 2014 - Present
Paragon Medical May 2013 - May 2014
Anderson University August 2012 - May 2013
CTB Inc. May 2012 - August 2012
Anderson University August 2011 - May 2012
CTB Inc May 2011 - September 2011
Anderson University September 2010 - December 2010
Tenneco Automotive Group June 2010 - August 2010
MicroByte Technologies February 2007 - August 2010
Skills
JavaScript, Selenium, AngularJS, HTML 5, CSS, C#, Microsoft SQL Server, IIS, Nginx, Apache, Computer Hardware, Computer Repair, QA Automation, QA Engineering, Continuous Integration
Education
Anderson University 2010 — 2014
Bachelor of Arts (B.A.), Computer Science
Parker Smith's Interactive Intelligence Experience July 2015 - Present
Job Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence July 2015 - Present
Skills
C#, Integration, ASP.NET, Web Services, Programming, Microsoft SQL Server, Git, Python, ASP.NET MVC, Entity Framework, Excel, LINQ, OpenAir API, SSRS, SQL Server, T-SQL, VBA, XSLT, Sockets, IceLib, Moq, WCF
Education
Ball State University 2006 — 2011
BS, Computer Science
Interactive Intelligence July 2015 - Present
Skills
C#, Integration, ASP.NET, Web Services, Programming, Microsoft SQL Server, Git, Python, ASP.NET MVC, Entity Framework, Excel, LINQ, OpenAir API, SSRS, SQL Server, T-SQL, VBA, XSLT, Sockets, IceLib, Moq, WCF
Education
Ball State University 2006 — 2011
BS, Computer Science
Josh Wilcox's Interactive Intelligence Experience October 2014 - Present
Job Implementation Consultant at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence October 2014 - Present
Interactive Intelligence August 2013 - Present
Interactive Intelligence June 2012 - Present
Ball State University August 2011 - May 2012
Cisco Systems September 2010 - May 2012
Ball State University August 2009 - September 2010
PaperWorks Industries, Inc. August 2010 - August 2010
PaperWorks Industries, Inc. May 2007 - August 2010
World Scan Furniture Gallery June 2006 - September 2006
Skills
Cisco Technologies, Troubleshooting, Microsoft Office, Network Administration, Windows Server, Networking, Switches, Routers, Servers, Data Center, CCNA, Security, Cisco IOS, Active Directory, Wireless Networking, Visio
Education
Ball State University 2011 — 2012
Master of Science, Information and Communication Sciences
Ball State University 2007 — 2010
B.S., Computer Technology, Business Administration
Interactive Intelligence October 2014 - Present
Interactive Intelligence August 2013 - Present
Interactive Intelligence June 2012 - Present
Ball State University August 2011 - May 2012
Cisco Systems September 2010 - May 2012
Ball State University August 2009 - September 2010
PaperWorks Industries, Inc. August 2010 - August 2010
PaperWorks Industries, Inc. May 2007 - August 2010
World Scan Furniture Gallery June 2006 - September 2006
Skills
Cisco Technologies, Troubleshooting, Microsoft Office, Network Administration, Windows Server, Networking, Switches, Routers, Servers, Data Center, CCNA, Security, Cisco IOS, Active Directory, Wireless Networking, Visio
Education
Ball State University 2011 — 2012
Master of Science, Information and Communication Sciences
Ball State University 2007 — 2010
B.S., Computer Technology, Business Administration
Wesley Couch Wesley Couch's Interactive Intelligence Experience June 2015 - Present
Job Associate Platform Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence June 2015 - Present
Interactive Intelligence May 2013 - May 2015
Purdue University April 2012 - April 2013
Purdue University May 2011 - April 2012
Airimba Wireless 2010 - 2011
YMCA of the USA 2007 - 2009
Education
Purdue University 2011 — 2015
Bachelor of Applied Science, Computer Information Technology
Hochschule Luzern 2014 — 2014
Study Abroad, Network and System Administration/Administrator
Interactive Intelligence June 2015 - Present
Interactive Intelligence May 2013 - May 2015
Purdue University April 2012 - April 2013
Purdue University May 2011 - April 2012
Airimba Wireless 2010 - 2011
YMCA of the USA 2007 - 2009
Education
Purdue University 2011 — 2015
Bachelor of Applied Science, Computer Information Technology
Hochschule Luzern 2014 — 2014
Study Abroad, Network and System Administration/Administrator
Abdessalam Boujane's Interactive Intelligence Experience August 2015 - Present
Job System Engineer at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence August 2015 - Present
The Academy Support Center Partnership (TheASCP) August 2014 - July 2015
Ball State University August 2014 - July 2015
Skills
Network Engineering, IP Networking, Cisco Networking, Java, SQL, Ubuntu, Windows, Photoshop, Python, Android Development, Computer Science, Computer Network..., C, Programming, Mathematics, TCP/IP, Microsoft Office, Linux, Networking, Management, Databases, Microsoft Excel, Public Speaking
Education
Ball State University 2014 — 2015
Master of Science (M.S.), information and communication sciences
TELECOM Bretagne 2012 — 2015
Engineer's degree, Telecommunications Engineering
Interactive Intelligence August 2015 - Present
The Academy Support Center Partnership (TheASCP) August 2014 - July 2015
Ball State University August 2014 - July 2015
Skills
Network Engineering, IP Networking, Cisco Networking, Java, SQL, Ubuntu, Windows, Photoshop, Python, Android Development, Computer Science, Computer Network..., C, Programming, Mathematics, TCP/IP, Microsoft Office, Linux, Networking, Management, Databases, Microsoft Excel, Public Speaking
Education
Ball State University 2014 — 2015
Master of Science (M.S.), information and communication sciences
TELECOM Bretagne 2012 — 2015
Engineer's degree, Telecommunications Engineering
Chris Koza's Interactive Intelligence Experience June 2015 - Present
Job Sales Associate: Fostering Innovation through Creative Solutions
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Ball State Unified Media August 2013 - May 2015
Skills
Sales, Social Media, Customer Service, Time Management, Account Management, Leadership, Teamwork, Research, Cold Calling, Marketing, Direct Sales, Presentation Skills, Customer Engagement
Education
Ball State University 2014 — 2015
Master’s Degree, Information and Communication Sciences
Ball State University 2010 — 2014
Bachelor's Degree, Telecommunications Sales and Promotions
Interactive Intelligence June 2015 - Present
Ball State Unified Media August 2013 - May 2015
Skills
Sales, Social Media, Customer Service, Time Management, Account Management, Leadership, Teamwork, Research, Cold Calling, Marketing, Direct Sales, Presentation Skills, Customer Engagement
Education
Ball State University 2014 — 2015
Master’s Degree, Information and Communication Sciences
Ball State University 2010 — 2014
Bachelor's Degree, Telecommunications Sales and Promotions
Lyle Franklin Lyle Franklin's Interactive Intelligence Experience December 2012 - July 2013
Job Software Engineer at Pivotal
Industry Computer Software
Experience
IBM May 2014 - August 2014
Interactive Intelligence December 2012 - July 2013
University of Illinois at Urbana-Champaign May 2012 - August 2012
Virginia B. Ball Center for Creative Inquiry January 2012 - May 2012
University of Notre Dame May 2011 - August 2011
Elite Print Services May 2009 - July 2010
Skills
JavaScript, Java, CSS, SQL, AngularJS, Backbone.js, Knockout.js, Agile Methodologies, Python, Node.js, Test-Driven Development, MongoDB, Cloud Foundry, Amazon EC2, C#, Heroku, Vagrant, Docker, GruntJS
Education
University of Southern California 2013 — 2014
Master's degree, Computer Science, Software Engineering
Ball State University 2009 — 2012
Bachelor of Science (B.S.), Computer Science`
IBM May 2014 - August 2014
Interactive Intelligence December 2012 - July 2013
University of Illinois at Urbana-Champaign May 2012 - August 2012
Virginia B. Ball Center for Creative Inquiry January 2012 - May 2012
University of Notre Dame May 2011 - August 2011
Elite Print Services May 2009 - July 2010
Skills
JavaScript, Java, CSS, SQL, AngularJS, Backbone.js, Knockout.js, Agile Methodologies, Python, Node.js, Test-Driven Development, MongoDB, Cloud Foundry, Amazon EC2, C#, Heroku, Vagrant, Docker, GruntJS
Education
University of Southern California 2013 — 2014
Master's degree, Computer Science, Software Engineering
Ball State University 2009 — 2012
Bachelor of Science (B.S.), Computer Science`
Leo Charles Leo Charles's Interactive Intelligence Experience June 2015 - Present
Job Sales Associate: Continuing the Tradition of Interactive Intelligence Sales Professionals
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Interactive Intelligence December 2014 - May 2015
LIDS Sports Group June 2013 - August 2013
Youngs Painting Inc. May 2012 - August 2012
Purdue University August 2011 - December 2011
Skills
Teamwork, Leadership, Public Relations, Management, Interpersonal..., Intercultural..., Project Management, Sales Operations, Problem Solving, Program Management, Public Speaking, Social Networking, Customer Service, Time Management, Social Media, Salesforce.com, Customer Engagement, Google Docs, Microsoft Suites
Education
Anderson University 2014 — 2015
Master of Business Administration (MBA)
Purdue University 2010 — 2014
Bachelor's degree, Selling and Sales Management
Aarhus University 2013 — 2013
Business/Corporate Communications
Interactive Intelligence June 2015 - Present
Interactive Intelligence December 2014 - May 2015
LIDS Sports Group June 2013 - August 2013
Youngs Painting Inc. May 2012 - August 2012
Purdue University August 2011 - December 2011
Skills
Teamwork, Leadership, Public Relations, Management, Interpersonal..., Intercultural..., Project Management, Sales Operations, Problem Solving, Program Management, Public Speaking, Social Networking, Customer Service, Time Management, Social Media, Salesforce.com, Customer Engagement, Google Docs, Microsoft Suites
Education
Anderson University 2014 — 2015
Master of Business Administration (MBA)
Purdue University 2010 — 2014
Bachelor's degree, Selling and Sales Management
Aarhus University 2013 — 2013
Business/Corporate Communications
Elizabeth Vincent's Interactive Intelligence Experience June 2015 - Present
Job Attorney at Interactive Intelligence
Industry Law Practice
Experience
Interactive Intelligence June 2015 - Present
Interactive Intelligence November 2013 - Present
CMG Worldwide February 2012 - August 2012
Fifth Street Communications May 2010 - May 2011
Borshoff January 2010 - August 2010
Fifth Street Communication January 2008 - May 2010
Skills
Public Speaking, Time Management, Organization, Windows, Google Apps, Social Media, Event Planning, Public Relations, Facebook, Editing, Press Releases, Media Relations, Blogging, Microsoft Office, Event Management, Social Media Marketing, PowerPoint, Swimming, Swim Lessons, Lifeguarding, Babysitting, Promotions, Brand Ambassadors, Strategy, Teamwork, Social Networking, Customer Service, Management
Education
Indianapolis University Robert H McKinney School of Law 2011 — 2014
J.D., Intellectual Property
Anderson University 2007 — 2011
B.A., Mass Communication, Political Science
Anderson University, 2011 2007 — 2011
B.A. Degree, Communication; Public Relations and
Greenfield Central High School
Interactive Intelligence June 2015 - Present
Interactive Intelligence November 2013 - Present
CMG Worldwide February 2012 - August 2012
Fifth Street Communications May 2010 - May 2011
Borshoff January 2010 - August 2010
Fifth Street Communication January 2008 - May 2010
Skills
Public Speaking, Time Management, Organization, Windows, Google Apps, Social Media, Event Planning, Public Relations, Facebook, Editing, Press Releases, Media Relations, Blogging, Microsoft Office, Event Management, Social Media Marketing, PowerPoint, Swimming, Swim Lessons, Lifeguarding, Babysitting, Promotions, Brand Ambassadors, Strategy, Teamwork, Social Networking, Customer Service, Management
Education
Indianapolis University Robert H McKinney School of Law 2011 — 2014
J.D., Intellectual Property
Anderson University 2007 — 2011
B.A., Mass Communication, Political Science
Anderson University, 2011 2007 — 2011
B.A. Degree, Communication; Public Relations and
Greenfield Central High School
Jared Cox's Interactive Intelligence Experience June 2015 - Present
Job Sales Associate: Evolving the Sales Profession at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Marsh Supermarkets July 2012 - July 2014
Delaware County Government January 2014 - May 2014
Skills
Customer Service, Microsoft Office, Public Speaking, Communication, Teamwork, Research, Written Communication, Sales, Time Management, Oral Communication, Health Promotion, Wellness Coaching, Nutrition, Social Media, CRM, Cloud Computing, Personal Training, Wellness, Fitness, Athletics, Strength & Conditioning
Education
Ball State University 2014 — 2015
Master of Science (M.S.), Information and Communication Sciences
Ball State University
Bachelor of Science (BS), Kinesiology and Exercise Science
Interactive Intelligence June 2015 - Present
Marsh Supermarkets July 2012 - July 2014
Delaware County Government January 2014 - May 2014
Skills
Customer Service, Microsoft Office, Public Speaking, Communication, Teamwork, Research, Written Communication, Sales, Time Management, Oral Communication, Health Promotion, Wellness Coaching, Nutrition, Social Media, CRM, Cloud Computing, Personal Training, Wellness, Fitness, Athletics, Strength & Conditioning
Education
Ball State University 2014 — 2015
Master of Science (M.S.), Information and Communication Sciences
Ball State University
Bachelor of Science (BS), Kinesiology and Exercise Science
Lydia Thomas Lydia Thomas's Interactive Intelligence Experience August 2011 - Present
Job Regional Channel Manager at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence August 2011 - Present
Mercury Payment Systems June 2009 - August 2011
Telrex August 2007 - June 2009
Oce March 2005 - August 2007
Skills
Channel, Account Management, Solution Selling, Sales Operations, Channel Partners, New Business Development, Go-to-market Strategy, Unified Communications, Partner Management, Marketing, Marketing Strategy, Sales, Management, SaaS, Call Centers, Salesforce.com, Cloud Computing, Strategic Partnerships, Channel Sales, Partner Development, Social Media Marketing, Marketing Communications, Global Channel..., Channel Relationship..., Direct Sales, Sales Process, Business Alliances, Managed Services, Enterprise Software
Education
Ensemble Theatre and Studio, North Sydney Australia
Drama and Theatre, Script Writing and Film Editing
Australian Institute of Music
Music Degree, Classical Violin
Australian Institute of Modern Languages
Lingustics, Japanese Studies
Macquarie University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Interactive Intelligence August 2011 - Present
Mercury Payment Systems June 2009 - August 2011
Telrex August 2007 - June 2009
Oce March 2005 - August 2007
Skills
Channel, Account Management, Solution Selling, Sales Operations, Channel Partners, New Business Development, Go-to-market Strategy, Unified Communications, Partner Management, Marketing, Marketing Strategy, Sales, Management, SaaS, Call Centers, Salesforce.com, Cloud Computing, Strategic Partnerships, Channel Sales, Partner Development, Social Media Marketing, Marketing Communications, Global Channel..., Channel Relationship..., Direct Sales, Sales Process, Business Alliances, Managed Services, Enterprise Software
Education
Ensemble Theatre and Studio, North Sydney Australia
Drama and Theatre, Script Writing and Film Editing
Australian Institute of Music
Music Degree, Classical Violin
Australian Institute of Modern Languages
Lingustics, Japanese Studies
Macquarie University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Tim Passios's Interactive Intelligence Experience June 1998 - Present
Job Experienced Professional in Marketing, Advertising, Public Speaking, Call Center Automation, Unified Communications
Industry Marketing and Advertising
Experience
Interactive Intelligence June 1998 - Present
Autobase, Inc. May 1998 - May 1998
Marketing Resources Plus June 1991 - March 1998
MZD Advertising May 1990 - February 1991
McCaffrey McCall Advertising 1990 - 1991
Skills
Unified Communications, SaaS, Call Center, Contact Centers, VoIP, Lead Generation, Solution Selling, Telecommunications, Cloud Computing, Customer Experience, Messaging, Product Marketing, IVR, B2B Marketing, Competitive Analysis, Positioning, B2B, ACD, Marketing, Vertical Marketing, Marketing Communications, CTI, Team Leadership, Telephony, Public Speaking, Team Management, Customer Service, Social Customer Service, Strategic Partnerships, Go-to-market Strategy, Demand Generation, Call Centers, Professional Services, Direct Sales, Salesforce.com, Mobile Devices, Enterprise Software, Channel Partners, Sales Process, Managed Services, CRM, Multi-channel Marketing, Program Management, Advertising, Training
Education
Ball State University 1985 — 1990
Bachelor of Science (BS), Journalism
Interactive Intelligence June 1998 - Present
Autobase, Inc. May 1998 - May 1998
Marketing Resources Plus June 1991 - March 1998
MZD Advertising May 1990 - February 1991
McCaffrey McCall Advertising 1990 - 1991
Skills
Unified Communications, SaaS, Call Center, Contact Centers, VoIP, Lead Generation, Solution Selling, Telecommunications, Cloud Computing, Customer Experience, Messaging, Product Marketing, IVR, B2B Marketing, Competitive Analysis, Positioning, B2B, ACD, Marketing, Vertical Marketing, Marketing Communications, CTI, Team Leadership, Telephony, Public Speaking, Team Management, Customer Service, Social Customer Service, Strategic Partnerships, Go-to-market Strategy, Demand Generation, Call Centers, Professional Services, Direct Sales, Salesforce.com, Mobile Devices, Enterprise Software, Channel Partners, Sales Process, Managed Services, CRM, Multi-channel Marketing, Program Management, Advertising, Training
Education
Ball State University 1985 — 1990
Bachelor of Science (BS), Journalism
Eric Cohen Eric Cohen's Interactive Intelligence Experience November 2013 - Present
Job Director of Information Security at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence November 2013 - Present
OrgSpan, Inc. November 2013 - May 2014
Allscripts November 2012 - November 2013
CSC January 2012 - December 2012
US Department of Homeland Security October 2009 - December 2011
General Dynamics Information Technology December 2007 - October 2009
RTI International December 2006 - December 2007
Department of Veterans Affairs October 2003 - December 2006
Verizon Business 2006 - 2006
Branch Banking and Trust January 2000 - October 2003
Skills
Information Security, Security, Network Security, Vulnerability Assessment, ISO 27001, Data Center, CISSP, Firewalls, Information Security..., Network Architecture, Penetration Testing, Computer Security, FISMA, Vulnerability Management, Security Audits, VPN, Business Continuity, PCI DSS, Security Awareness, Information Assurance, Networking, Privacy Law, Data Security, IT Security Operations, FISMA Compliance, Security Operations..., HIPAA, Disaster Recovery, Security Policy, HIPAA Compliance, IDS, Application Security, Certified Firearms..., State Concealed Carry..., Cloud Security, Amazon Web Services..., Amazon EC2, Intrusion Detection, Incident Response, Security Architecture..., SIEM, Identity Management, ITIL
Education
Ashford University 2008 — 2010
BA, Sociology
Birmingham-Southern College 1977 — 1980
Interactive Intelligence November 2013 - Present
OrgSpan, Inc. November 2013 - May 2014
Allscripts November 2012 - November 2013
CSC January 2012 - December 2012
US Department of Homeland Security October 2009 - December 2011
General Dynamics Information Technology December 2007 - October 2009
RTI International December 2006 - December 2007
Department of Veterans Affairs October 2003 - December 2006
Verizon Business 2006 - 2006
Branch Banking and Trust January 2000 - October 2003
Skills
Information Security, Security, Network Security, Vulnerability Assessment, ISO 27001, Data Center, CISSP, Firewalls, Information Security..., Network Architecture, Penetration Testing, Computer Security, FISMA, Vulnerability Management, Security Audits, VPN, Business Continuity, PCI DSS, Security Awareness, Information Assurance, Networking, Privacy Law, Data Security, IT Security Operations, FISMA Compliance, Security Operations..., HIPAA, Disaster Recovery, Security Policy, HIPAA Compliance, IDS, Application Security, Certified Firearms..., State Concealed Carry..., Cloud Security, Amazon Web Services..., Amazon EC2, Intrusion Detection, Incident Response, Security Architecture..., SIEM, Identity Management, ITIL
Education
Ashford University 2008 — 2010
BA, Sociology
Birmingham-Southern College 1977 — 1980
James Noah's Interactive Intelligence Experience January 2004 - December 2006
Job SaaS Market Advisor at Goldman
Industry Computer Software
Experience
Goldman February 2015 - Present
inContact January 2013 - February 2015
Verint (GMT aquisition) September 2011 - April 2013
GMT Corp. January 2006 - November 2011
Interactive Intelligence January 2004 - December 2006
Verint-Systems 2001 - January 2004
Hewlett-Packard August 1995 - November 2000
Skills
Solution Selling, Enterprise Software, Business Development, Unified Communications, Strategy, Sales Messaging, Sales Management, Presentations, Call Center, Salesforce.com, Analytics, Call Centers, Sales, Leadership, Cloud Computing, Professional Services, Program Management, Management, Contact Centers, SaaS, Team Building, Sales Operations, Entrepreneurship, Strategic Partnerships, Lead Generation, CRM, Sales Process, Direct Sales, Telecommunications, Account Management
Education
Kellogg Executive Education 2013 — 2014
Business, International Business
Texas 1988 — 1993
Business Administration, International Business
Goldman February 2015 - Present
inContact January 2013 - February 2015
Verint (GMT aquisition) September 2011 - April 2013
GMT Corp. January 2006 - November 2011
Interactive Intelligence January 2004 - December 2006
Verint-Systems 2001 - January 2004
Hewlett-Packard August 1995 - November 2000
Skills
Solution Selling, Enterprise Software, Business Development, Unified Communications, Strategy, Sales Messaging, Sales Management, Presentations, Call Center, Salesforce.com, Analytics, Call Centers, Sales, Leadership, Cloud Computing, Professional Services, Program Management, Management, Contact Centers, SaaS, Team Building, Sales Operations, Entrepreneurship, Strategic Partnerships, Lead Generation, CRM, Sales Process, Direct Sales, Telecommunications, Account Management
Education
Kellogg Executive Education 2013 — 2014
Business, International Business
Texas 1988 — 1993
Business Administration, International Business
Cary Fehlinger's Interactive Intelligence Experience August 2014 - Present
Job Regional Manager at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence August 2014 - Present
Interactive Intelligence May 2013 - September 2014
Interactive Intelligence November 2011 - May 2013
Interactive Intelligence May 2011 - November 2011
Interactive Intelligence May 2010 - May 2011
Ball State University January 2010 - August 2010
Industrial PC, Inc. April 1999 - August 2009
Meridian Hills Country Club July 1994 - April 1999
Cardinal Hills GC March 1988 - August 1990
Skills
Enterprise..., Unified Communications, Unified Messaging, Media Gateways, Call Flow, Call Quality, Session Border..., SIP Trunking, SIP, T.38, G729, G.711, Fax over IP, Echo Cancellation, Audio Codecs, VoIP, RTP, SRTP, Technical Staff..., Managing Technical..., Call Centers, IP PBX, IVR, Cisco Technologies, CTI
Education
Ball State University 2010 — 2011
CICS
Purdue University 1991 — 1995
BS, Agronomy
Interactive Intelligence August 2014 - Present
Interactive Intelligence May 2013 - September 2014
Interactive Intelligence November 2011 - May 2013
Interactive Intelligence May 2011 - November 2011
Interactive Intelligence May 2010 - May 2011
Ball State University January 2010 - August 2010
Industrial PC, Inc. April 1999 - August 2009
Meridian Hills Country Club July 1994 - April 1999
Cardinal Hills GC March 1988 - August 1990
Skills
Enterprise..., Unified Communications, Unified Messaging, Media Gateways, Call Flow, Call Quality, Session Border..., SIP Trunking, SIP, T.38, G729, G.711, Fax over IP, Echo Cancellation, Audio Codecs, VoIP, RTP, SRTP, Technical Staff..., Managing Technical..., Call Centers, IP PBX, IVR, Cisco Technologies, CTI
Education
Ball State University 2010 — 2011
CICS
Purdue University 1991 — 1995
BS, Agronomy
Jeff Alstadt Jeff Alstadt's Interactive Intelligence Experience May 2008 - August 2008
Job Developer
Industry Computer Software
Experience
Coyote Logistics December 2014 - Present
Software Development Community March 2009 - Present
Indigo Interactive, Inc. November 2013 - December 2014
Desert Rose Design August 2013 - October 2013
Litholink / Laboratory Corporation of America November 2012 - July 2013
Centare October 2011 - September 2012
Motorola Solutions, Inc. January 2011 - October 2011
Motorola January 2009 - December 2010
Interactive Intelligence May 2008 - August 2008
IBM Deutschland Entwicklung GmbH July 2007 - December 2007
Skills
C++, C#, WPF, WCF, Unit Testing, Agile, C, Qt, German, Technical German, Scrum, ASP.NET, jQuery UI, Public Speaking, Agile Methodologies, Software Development, Visual Studio, XML, Design Patterns, Programming, .NET, Microsoft SQL Server, MySQL, UML, Java, jQuery, SDLC, Embedded Systems, Database Design, Hadoop, neo4j, Hive, Mahout, CouchDB, Cassandra, Lucene, MongoDB, Cypher, Oracle, Testing, Architecture, Architectures, ClearCase, Linux, Neo4j, Silverlight, Software Engineering, SQL, Software Design, Databases
Education
Indiana University-Purdue University at Indianapolis 2005 — 2008
B.S., B.A., Computer Engineering and German
Purdue University 2005 — 2008
Bachelor of Science, Computer Engineering
Hochschule Heilbronn - Hochschule für Technik, Wirtschaft und Informatik 2007 — 2007
None, Informationstechnik
Rochester Institute of Technology 2003 — 2005
Computer Engineering
Coyote Logistics December 2014 - Present
Software Development Community March 2009 - Present
Indigo Interactive, Inc. November 2013 - December 2014
Desert Rose Design August 2013 - October 2013
Litholink / Laboratory Corporation of America November 2012 - July 2013
Centare October 2011 - September 2012
Motorola Solutions, Inc. January 2011 - October 2011
Motorola January 2009 - December 2010
Interactive Intelligence May 2008 - August 2008
IBM Deutschland Entwicklung GmbH July 2007 - December 2007
Skills
C++, C#, WPF, WCF, Unit Testing, Agile, C, Qt, German, Technical German, Scrum, ASP.NET, jQuery UI, Public Speaking, Agile Methodologies, Software Development, Visual Studio, XML, Design Patterns, Programming, .NET, Microsoft SQL Server, MySQL, UML, Java, jQuery, SDLC, Embedded Systems, Database Design, Hadoop, neo4j, Hive, Mahout, CouchDB, Cassandra, Lucene, MongoDB, Cypher, Oracle, Testing, Architecture, Architectures, ClearCase, Linux, Neo4j, Silverlight, Software Engineering, SQL, Software Design, Databases
Education
Indiana University-Purdue University at Indianapolis 2005 — 2008
B.S., B.A., Computer Engineering and German
Purdue University 2005 — 2008
Bachelor of Science, Computer Engineering
Hochschule Heilbronn - Hochschule für Technik, Wirtschaft und Informatik 2007 — 2007
None, Informationstechnik
Rochester Institute of Technology 2003 — 2005
Computer Engineering
Maurice Johnson's Interactive Intelligence Experience January 2011 - August 2011
Job Telephony Administrator at Citizens Energy Group
Industry Information Technology and Services
Experience
Citizens Energy Group August 2011 - Present
Interactive Intelligence January 2011 - August 2011
Interactive Intelligence February 2008 - January 2011
Interactive Intelligence May 2006 - February 2008
Gary Sanitary District July 2004 - September 2004
Skills
Telephony, Requirements Analysis, Integration, VoIP, Troubleshooting, SIP, Customer Service, IVR, Computer Hardware, SaaS, Windows Server, Microsoft SQL Server, Unified Communications, Telecommunications, Vendor Management, Software Installation, Networking, Project Management, Cloud Computing, Business Process, Software Documentation, Disaster Recovery, Technical Support, Process Improvement, Windows, Visio, SQL, ACD, Call Centers, System Administration, System Deployment, Business Analysis, Consulting, Strategic Planning, Training, Virtualization, Servers
Education
Anderson University 2012 — 2014
Master of Business Administration (M.B.A.)
Purdue University 2011 — 2014
Master's Degree, Computer Technology - Leadership and Innovation
Purdue University 2002 — 2006
Bachelor's Degree, Computer Information Systems
Citizens Energy Group August 2011 - Present
Interactive Intelligence January 2011 - August 2011
Interactive Intelligence February 2008 - January 2011
Interactive Intelligence May 2006 - February 2008
Gary Sanitary District July 2004 - September 2004
Skills
Telephony, Requirements Analysis, Integration, VoIP, Troubleshooting, SIP, Customer Service, IVR, Computer Hardware, SaaS, Windows Server, Microsoft SQL Server, Unified Communications, Telecommunications, Vendor Management, Software Installation, Networking, Project Management, Cloud Computing, Business Process, Software Documentation, Disaster Recovery, Technical Support, Process Improvement, Windows, Visio, SQL, ACD, Call Centers, System Administration, System Deployment, Business Analysis, Consulting, Strategic Planning, Training, Virtualization, Servers
Education
Anderson University 2012 — 2014
Master of Business Administration (M.B.A.)
Purdue University 2011 — 2014
Master's Degree, Computer Technology - Leadership and Innovation
Purdue University 2002 — 2006
Bachelor's Degree, Computer Information Systems
Jon Baney's Interactive Intelligence Experience June 2015 - Present
Job Sales Associate @ Interactive Intelligence Dawning the Next Generation of Customer Communication Solutions
Industry Information Technology and Services
Experience
Interactive Intelligence June 2015 - Present
Ball State University August 2014 - May 2015
Camp Tecumseh YMCA May 2014 - August 2014
Moriah Musicals May 2010 - August 2014
Anderson High School January 2014 - May 2014
Skills
Leadership, Interpersonal Skills, Public Speaking, Research, Writing, Microsoft Office, Customer Service, Journalism, Sound, Video Editing, Collaborative Problem..., PowerPoint, Microsoft Word, Video, Social Media, Teaching, Teamwork, Time Management, IVR, Contact Centers, Unified Communications, Telecommunications, SaaS, CRM, Solution Selling, Customer Experience, ACD, Sales, Workforce Management, Salesforce.com, Young Adult Literature, Call Centers, Professional Services, Direct Sales
Education
Ball State University 2014 — 2015
Master's of Science in Information and Communication Sciences, Information Technology
Ball State University 2012 — 2014
Bachelor of Science (B.S.), English and Language Arts Education
Interactive Intelligence June 2015 - Present
Ball State University August 2014 - May 2015
Camp Tecumseh YMCA May 2014 - August 2014
Moriah Musicals May 2010 - August 2014
Anderson High School January 2014 - May 2014
Skills
Leadership, Interpersonal Skills, Public Speaking, Research, Writing, Microsoft Office, Customer Service, Journalism, Sound, Video Editing, Collaborative Problem..., PowerPoint, Microsoft Word, Video, Social Media, Teaching, Teamwork, Time Management, IVR, Contact Centers, Unified Communications, Telecommunications, SaaS, CRM, Solution Selling, Customer Experience, ACD, Sales, Workforce Management, Salesforce.com, Young Adult Literature, Call Centers, Professional Services, Direct Sales
Education
Ball State University 2014 — 2015
Master's of Science in Information and Communication Sciences, Information Technology
Ball State University 2012 — 2014
Bachelor of Science (B.S.), English and Language Arts Education
Nathaniel Novicki's Interactive Intelligence Experience July 2015 - Present
Job Scalability Engineer at Interactive Inelligence
Industry Computer Software
Experience
Interactive Intelligence July 2015 - Present
Anderson University June 2014 - June 2015
Vector Marketing June 2012 - August 2012
Target February 2012 - May 2012
Skills
Higher Education, Visual Studio, C#, Public Speaking, Microsoft Office, Adobe Creative Suite, Research, Social Media, HTML, Event Planning, Visual Basic, Programming
Education
Anderson University 2011 — 2015
Bachelor of Arts, Computer Science
Anderson University 2011 — 2015
Bachelor of Arts, Computer Science
Mooresville High School 2007 — 2011
Interactive Intelligence July 2015 - Present
Anderson University June 2014 - June 2015
Vector Marketing June 2012 - August 2012
Target February 2012 - May 2012
Skills
Higher Education, Visual Studio, C#, Public Speaking, Microsoft Office, Adobe Creative Suite, Research, Social Media, HTML, Event Planning, Visual Basic, Programming
Education
Anderson University 2011 — 2015
Bachelor of Arts, Computer Science
Anderson University 2011 — 2015
Bachelor of Arts, Computer Science
Mooresville High School 2007 — 2011
Sri Ananth Duvvuri's Interactive Intelligence Experience August 2005 - Present
Job
Industry Computer Software
Experience
Interactive Intelligence August 2005 - Present
Infosys Technologies July 2001 - August 2005
Planetasia December 1997 - July 2001
Skills
C++, C#, Software Development, Agile Methodologies, Web Services, XML, .NET, Software Design, SOA, Object Oriented Design, Visual Studio, Java, Software Engineering, SQL, Software Project..., STL, Boost, SDLC, Requirements Analysis, JavaScript, Integration
Education
National Institute of Technology Warangal 1995 — 1998
MCA, Computer Sciences
Andhra University 1992 — 1995
B.Sc., Mathematics, Physics, Chemistry
Interactive Intelligence August 2005 - Present
Infosys Technologies July 2001 - August 2005
Planetasia December 1997 - July 2001
Skills
C++, C#, Software Development, Agile Methodologies, Web Services, XML, .NET, Software Design, SOA, Object Oriented Design, Visual Studio, Java, Software Engineering, SQL, Software Project..., STL, Boost, SDLC, Requirements Analysis, JavaScript, Integration
Education
National Institute of Technology Warangal 1995 — 1998
MCA, Computer Sciences
Andhra University 1992 — 1995
B.Sc., Mathematics, Physics, Chemistry
AJ Armour's Interactive Intelligence Experience 2005 - 2006
Job Director at Edgile, Inc.
Industry Information Technology and Services
Experience
Edgile, Inc. January 2015 - Present
Edgile, Inc. April 2014 - Present
Eli Lilly and Company January 2014 - April 2014
PwC July 2011 - January 2014
Deloitte January 2007 - July 2011
BearingPoint 2003 - 2007
Interactive Intelligence 2005 - 2006
nFrame 2004 - 2005
Accenture 2000 - 2002
Skills
Integration, Risk Management, Strategy, Security, Disaster Recovery, Business Continuity, Information Security, IT Audit, Project Management, Sarbanes-Oxley Act, Enterprise Architecture, ERP, Information Technology, Governance, IT Strategy, Archer Certified..., IT Risk Management, Governance, Risk and..., COBIT, Management, Computer Security, Enterprise Risk..., CISSP, Information Security..., ISO 27001, Business Process, SAS70, GRC, Network Security, PCI DSS, Risk Assessment, Vendor Management, IT Management, Program Management
Education
Ball State University 2002 — 2003
MS, Information and Communication Sciences
Indiana University 1995 — 1999
BS, Business - Computer Information Systems
New Palestine High School 1991 — 1995
Edgile, Inc. January 2015 - Present
Edgile, Inc. April 2014 - Present
Eli Lilly and Company January 2014 - April 2014
PwC July 2011 - January 2014
Deloitte January 2007 - July 2011
BearingPoint 2003 - 2007
Interactive Intelligence 2005 - 2006
nFrame 2004 - 2005
Accenture 2000 - 2002
Skills
Integration, Risk Management, Strategy, Security, Disaster Recovery, Business Continuity, Information Security, IT Audit, Project Management, Sarbanes-Oxley Act, Enterprise Architecture, ERP, Information Technology, Governance, IT Strategy, Archer Certified..., IT Risk Management, Governance, Risk and..., COBIT, Management, Computer Security, Enterprise Risk..., CISSP, Information Security..., ISO 27001, Business Process, SAS70, GRC, Network Security, PCI DSS, Risk Assessment, Vendor Management, IT Management, Program Management
Education
Ball State University 2002 — 2003
MS, Information and Communication Sciences
Indiana University 1995 — 1999
BS, Business - Computer Information Systems
New Palestine High School 1991 — 1995
Robbie Baxter's Interactive Intelligence Experience July 2013 - Present
Job Enterprise Architect at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence July 2013 - Present
Interactive Intelligence August 2011 - July 2013
Sekayi Holdings LLC January 2011 - August 2011
AircraftLogs August 2010 - January 2011
ProjecTools.com, Inc September 2008 - October 2010
AccuTech Systems Corp. June 2005 - September 2008
Skills
Microsoft SQL Server, Databases, SQL, Enterprise Architecture, Hadoop, Visual Basic, ASP.NET, .NET, JavaScript, MySQL, Software Development, Agile Methodologies, Java, Testing, SSIS, Web Development, Security, Linux, C++, VB.NET, HTML, XML, Windows, CSS, Ubuntu, CentOS
Education
Anderson University 1998 — 2002
BA
Anderson University 1998 — 2002
Bachelor's degree
Interactive Intelligence July 2013 - Present
Interactive Intelligence August 2011 - July 2013
Sekayi Holdings LLC January 2011 - August 2011
AircraftLogs August 2010 - January 2011
ProjecTools.com, Inc September 2008 - October 2010
AccuTech Systems Corp. June 2005 - September 2008
Skills
Microsoft SQL Server, Databases, SQL, Enterprise Architecture, Hadoop, Visual Basic, ASP.NET, .NET, JavaScript, MySQL, Software Development, Agile Methodologies, Java, Testing, SSIS, Web Development, Security, Linux, C++, VB.NET, HTML, XML, Windows, CSS, Ubuntu, CentOS
Education
Anderson University 1998 — 2002
BA
Anderson University 1998 — 2002
Bachelor's degree
Greg Beal's Interactive Intelligence Experience January 2014 - Present
Job Engineering communication technologies
Industry Telecommunications
Experience
Interactive Intelligence January 2014 - Present
Tekmark Global Solutions June 2013 - December 2013
Comcast Business Class July 2011 - May 2013
ITT Technical Institute June 2011 - August 2011
The WBCL Radio Network September 2001 - July 2011
First Consulting Group July 1999 - July 2001
GTE North 1994 - 1999
Skills
Telecommunications, Web Design, Sales, Networking, Management, Consulting, Strategic Planning, Team Building, Project Management, New Business Development, Salesforce.com, Cloud Computing, Account Management, Customer Service, Sales Management, Broadband, PRI, WAN, LAN-WAN, SIP Trunking, IP, Ethernet, Telephony, Unified Communications, Call Centers, Cisco Technologies, T1, VoIP, Managed Services
Education
Ball State University 1997 — 1999
Master of Sciences
Indiana University Bloomington 1979 — 1984
BA
Interactive Intelligence January 2014 - Present
Tekmark Global Solutions June 2013 - December 2013
Comcast Business Class July 2011 - May 2013
ITT Technical Institute June 2011 - August 2011
The WBCL Radio Network September 2001 - July 2011
First Consulting Group July 1999 - July 2001
GTE North 1994 - 1999
Skills
Telecommunications, Web Design, Sales, Networking, Management, Consulting, Strategic Planning, Team Building, Project Management, New Business Development, Salesforce.com, Cloud Computing, Account Management, Customer Service, Sales Management, Broadband, PRI, WAN, LAN-WAN, SIP Trunking, IP, Ethernet, Telephony, Unified Communications, Call Centers, Cisco Technologies, T1, VoIP, Managed Services
Education
Ball State University 1997 — 1999
Master of Sciences
Indiana University Bloomington 1979 — 1984
BA
Bradley Breedlove's Interactive Intelligence Experience October 2014 - Present
Job Implementation Consultant at Interactive Intelligence
Industry Telecommunications
Experience
Interactive Intelligence October 2014 - Present
Interactive Intelligence April 2013 - October 2014
Airwave Networks July 2007 - April 2013
Ball State University - CCIM August 2007 - July 2008
Arc-1 Media Services June 2006 - June 2008
GMH - College Park Univeristy Estates June 2006 - August 2007
Geek Squad December 2004 - December 2006
Best Buy June 2003 - December 2004
Skills
Troubleshooting, Networking, Technical Support, Computer Hardware, Switches, Customer Service, Windows, System Administration, Security, Project Management, Microsoft Office, Windows Server, Cisco Technologies, Training, Software Documentation, Help Desk Support, Program Management, Active Directory, Call Centers, Service Delivery..., Team Leadership, Business Analysis, Operating Systems, System Deployment, Network Administration, Business Relationship..., Long-term Customer..., Critical Thinking, Problem Solving, Customer Contact Center, Requirements Gathering, VoIP, Microsoft Windows, Management, Leadership
Education
Ball State University 2007 — 2013
Masters of Business Administration, Business Administration and Management, General
Ball State University - College of Business 2003 — 2006
BS, ISOM- Network Management, Knowledge Management, E-Commerce
Indiana University Kokomo 2003 — 2003
BS, General Studies
Illinois Institute of Art - Chicago 2001 — 2002
BFA, Visual Communications / Multimedia and Web Design
Interactive Intelligence October 2014 - Present
Interactive Intelligence April 2013 - October 2014
Airwave Networks July 2007 - April 2013
Ball State University - CCIM August 2007 - July 2008
Arc-1 Media Services June 2006 - June 2008
GMH - College Park Univeristy Estates June 2006 - August 2007
Geek Squad December 2004 - December 2006
Best Buy June 2003 - December 2004
Skills
Troubleshooting, Networking, Technical Support, Computer Hardware, Switches, Customer Service, Windows, System Administration, Security, Project Management, Microsoft Office, Windows Server, Cisco Technologies, Training, Software Documentation, Help Desk Support, Program Management, Active Directory, Call Centers, Service Delivery..., Team Leadership, Business Analysis, Operating Systems, System Deployment, Network Administration, Business Relationship..., Long-term Customer..., Critical Thinking, Problem Solving, Customer Contact Center, Requirements Gathering, VoIP, Microsoft Windows, Management, Leadership
Education
Ball State University 2007 — 2013
Masters of Business Administration, Business Administration and Management, General
Ball State University - College of Business 2003 — 2006
BS, ISOM- Network Management, Knowledge Management, E-Commerce
Indiana University Kokomo 2003 — 2003
BS, General Studies
Illinois Institute of Art - Chicago 2001 — 2002
BFA, Visual Communications / Multimedia and Web Design
Eric Chreist's Interactive Intelligence Experience April 2002 - October 2007
Job
Industry Computer Software
Experience
hc1.com May 2013 - Present
RICS Software April 2012 - May 2013
RICS Software August 2011 - September 2012
Aprimo January 2010 - August 2011
ITT Educational Services, Inc. May 2009 - January 2010
ChaCha October 2007 - March 2009
Interactive Intelligence April 2002 - October 2007
Interactive Intelligence April 2000 - April 2002
Bell Techlogix October 1997 - April 2000
Skills
Quality Assurance, MySQL, Linux, Windows Server, Windows 7, Hardware Support, Microsoft Office, XP, Troubleshooting, Windows 95, SharePoint, SQL, Web Design, HTML, SDLC, Software Documentation, C#, Visual Studio, Enterprise Software, Software Quality..., Integration, Web Applications, Windows, Technical Support, Test Automation, Leadership, MS Office Suite, SQL Server, Windows 9x, Product Management, Java, Test Planning, Mobile Applications, Agile Methodologies, XML, Management, IT Management, Databases, Software Development, Visio, PHP, .NET, Cloud Computing, Microsoft SQL Server, Requirements Analysis, Visual Basic, SaaS, Software Project..., Analysis, Scrum
Education
Ball State University 1992 — 1996
BS, Speech Communications
Carmel High School 1987 — 1991
hc1.com May 2013 - Present
RICS Software April 2012 - May 2013
RICS Software August 2011 - September 2012
Aprimo January 2010 - August 2011
ITT Educational Services, Inc. May 2009 - January 2010
ChaCha October 2007 - March 2009
Interactive Intelligence April 2002 - October 2007
Interactive Intelligence April 2000 - April 2002
Bell Techlogix October 1997 - April 2000
Skills
Quality Assurance, MySQL, Linux, Windows Server, Windows 7, Hardware Support, Microsoft Office, XP, Troubleshooting, Windows 95, SharePoint, SQL, Web Design, HTML, SDLC, Software Documentation, C#, Visual Studio, Enterprise Software, Software Quality..., Integration, Web Applications, Windows, Technical Support, Test Automation, Leadership, MS Office Suite, SQL Server, Windows 9x, Product Management, Java, Test Planning, Mobile Applications, Agile Methodologies, XML, Management, IT Management, Databases, Software Development, Visio, PHP, .NET, Cloud Computing, Microsoft SQL Server, Requirements Analysis, Visual Basic, SaaS, Software Project..., Analysis, Scrum
Education
Ball State University 1992 — 1996
BS, Speech Communications
Carmel High School 1987 — 1991
Jason Loucks's Interactive Intelligence Experience March 2011 - February 2014
Job Contract Programmer for American Family Ins at Flexion Inc.
Industry Telecommunications
Experience
Flexion Inc. March 2014 - Present
DeForest Area Fire-EMS 2009 - Present
Interactive Intelligence March 2011 - February 2014
American Family Insurance November 2006 - March 2011
DeForest Fire & EMS 2009 - 2009
Communications Products, Inc 2002 - 2006
Adventist Information Ministry 1995 - 2002
Skills
Call Center, IVR, Telecommunications, Contact Centers, Cisco Technologies, VoIP, SIP, Unified Communications, Wireless, CTI, Vendor Management, ACD, Data Center, Telephony, Call Centers, Networking, Troubleshooting
Education
Andrews University 1992 — 1998
BS, Computer Science
Little Creek Academy 1988 — 1988
Flexion Inc. March 2014 - Present
DeForest Area Fire-EMS 2009 - Present
Interactive Intelligence March 2011 - February 2014
American Family Insurance November 2006 - March 2011
DeForest Fire & EMS 2009 - 2009
Communications Products, Inc 2002 - 2006
Adventist Information Ministry 1995 - 2002
Skills
Call Center, IVR, Telecommunications, Contact Centers, Cisco Technologies, VoIP, SIP, Unified Communications, Wireless, CTI, Vendor Management, ACD, Data Center, Telephony, Call Centers, Networking, Troubleshooting
Education
Andrews University 1992 — 1998
BS, Computer Science
Little Creek Academy 1988 — 1988
Mark Trimmer's Interactive Intelligence Experience March 2015 - Present
Job Sr Software Engineer, Dev Ops at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence March 2015 - Present
On-Site.com August 2014 - March 2015
Inmar March 2012 - August 2014
Wells Fargo Bank July 2010 - January 2012
Listingbook January 2009 - July 2010
listingbook.com January 2008 - January 2009
Right Force Orthodontics September 2006 - March 2008
Alfred Univeristy May 2005 - May 2006
Alfred University January 2004 - May 2006
Alfred University September 2003 - May 2006
Skills
PHP, Databases, Linux, Python, C++, PostgreSQL, Network Administration, MySQL, Visual Basic, Programming, Unix, Oracle, HTML, LAMP, Ruby, SQL, Amazon Web Services..., jQuery, JavaScript, Database Design, Agile Methodologies, Software Development, AJAX, Servers, XML, Infrastructure, DevOps
Education
Alfred University 2003 — 2007
Bachelors of Arts, Computer Science
Alfred University
Bachelor of Computer Science, Computer Science
Interactive Intelligence March 2015 - Present
On-Site.com August 2014 - March 2015
Inmar March 2012 - August 2014
Wells Fargo Bank July 2010 - January 2012
Listingbook January 2009 - July 2010
listingbook.com January 2008 - January 2009
Right Force Orthodontics September 2006 - March 2008
Alfred Univeristy May 2005 - May 2006
Alfred University January 2004 - May 2006
Alfred University September 2003 - May 2006
Skills
PHP, Databases, Linux, Python, C++, PostgreSQL, Network Administration, MySQL, Visual Basic, Programming, Unix, Oracle, HTML, LAMP, Ruby, SQL, Amazon Web Services..., jQuery, JavaScript, Database Design, Agile Methodologies, Software Development, AJAX, Servers, XML, Infrastructure, DevOps
Education
Alfred University 2003 — 2007
Bachelors of Arts, Computer Science
Alfred University
Bachelor of Computer Science, Computer Science
Ben Miller's Interactive Intelligence Experience March 2011 - May 2014
Job Senior Vice President Sales, Americas at NewNet Communication VoltDelta OnDemand
Industry Information Technology and Services
Experience
NewNet Communication Technologies June 2015 - Present
inContact May 2014 - June 2015
Interactive Intelligence March 2011 - May 2014
Sensory Technologies December 2009 - February 2011
Double Take Software September 2002 - December 2009
Iron Mountain Records Management January 2002 - September 2002
Monster July 1999 - January 2002
Pitney Bowes November 1997 - June 1999
CNN May 1996 - October 1997
Skills
SaaS, Channel, Lead Generation, Managed Services, Product Marketing, Team Management, Channel Creation, Channel Programs, Channel Expansion, Business Strategy, Cloud Computing, Unified Communications, Salesforce.com, Virtualization, Channel Sales, Product Management, Go-to-market Strategy, Sales Process, Enterprise Software, Business Development, Start-ups, Channel Partners, Strategy, Sales Management, Management, Strategic Partnerships, Professional Services, Sales, Leadership, Solution Selling, Selling, Business Alliances, Direct Sales, CRM, Sales Operations, Partner Management, Sales Presentations, International Sales, Hosted Services, Partner Development, Software Industry, Sales Enablement, Marketing Strategy, Demand Generation, Strategic Alliances, Marketing, Program Management, Account Management, Multi-channel Marketing, Storage
Education
Ball State University 1992 — 1996
Bachelor's degree, Business/Corporate Communications
NewNet Communication Technologies June 2015 - Present
inContact May 2014 - June 2015
Interactive Intelligence March 2011 - May 2014
Sensory Technologies December 2009 - February 2011
Double Take Software September 2002 - December 2009
Iron Mountain Records Management January 2002 - September 2002
Monster July 1999 - January 2002
Pitney Bowes November 1997 - June 1999
CNN May 1996 - October 1997
Skills
SaaS, Channel, Lead Generation, Managed Services, Product Marketing, Team Management, Channel Creation, Channel Programs, Channel Expansion, Business Strategy, Cloud Computing, Unified Communications, Salesforce.com, Virtualization, Channel Sales, Product Management, Go-to-market Strategy, Sales Process, Enterprise Software, Business Development, Start-ups, Channel Partners, Strategy, Sales Management, Management, Strategic Partnerships, Professional Services, Sales, Leadership, Solution Selling, Selling, Business Alliances, Direct Sales, CRM, Sales Operations, Partner Management, Sales Presentations, International Sales, Hosted Services, Partner Development, Software Industry, Sales Enablement, Marketing Strategy, Demand Generation, Strategic Alliances, Marketing, Program Management, Account Management, Multi-channel Marketing, Storage
Education
Ball State University 1992 — 1996
Bachelor's degree, Business/Corporate Communications
Alton Jackson's Interactive Intelligence Experience September 2013 - Present
Job Implementation Consultant at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence September 2013 - Present
AFAS International Group, LLC December 2006 - Present
Latitude Software May 2011 - August 2013
Independent Consultant and Contractor January 2011 - May 2011
Sallie Mae February 2009 - January 2011
Ontario Systems May 2005 - December 2008
Muncie Power Products December 2003 - May 2005
Enron January 2000 - December 2001
United Space Alliance February 1999 - December 1999
Skills
Conceptual Modeling, Marketing, Strategic Planning, Management, Strategy, Business Planning, SDLC, Analysis, Analytics, Leadership, Integration, Team Building, Process Improvement, Requirements Analysis, Business Analysis, Business Intelligence, CRM, Project Management, Business Process..., Management Consulting, SaaS, Program Management, Testing, Product Management, Business Process, Databases, Software Development, ERP, Software Project..., Consulting, Microsoft SQL Server, Cloud Computing, Vendor Management, Enterprise Software, Agile Methodologies, IT Strategy
Education
Thomas J. Watson Fellow 1997 — 1998
Independent
Austin College 1993 — 1997
BA, Computer Science, Mathematics
Interactive Intelligence September 2013 - Present
AFAS International Group, LLC December 2006 - Present
Latitude Software May 2011 - August 2013
Independent Consultant and Contractor January 2011 - May 2011
Sallie Mae February 2009 - January 2011
Ontario Systems May 2005 - December 2008
Muncie Power Products December 2003 - May 2005
Enron January 2000 - December 2001
United Space Alliance February 1999 - December 1999
Skills
Conceptual Modeling, Marketing, Strategic Planning, Management, Strategy, Business Planning, SDLC, Analysis, Analytics, Leadership, Integration, Team Building, Process Improvement, Requirements Analysis, Business Analysis, Business Intelligence, CRM, Project Management, Business Process..., Management Consulting, SaaS, Program Management, Testing, Product Management, Business Process, Databases, Software Development, ERP, Software Project..., Consulting, Microsoft SQL Server, Cloud Computing, Vendor Management, Enterprise Software, Agile Methodologies, IT Strategy
Education
Thomas J. Watson Fellow 1997 — 1998
Independent
Austin College 1993 — 1997
BA, Computer Science, Mathematics
Chad McCormick's Interactive Intelligence Experience March 2013 - Present
Job Sr Product Manager, Outbound Solutions at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence March 2013 - Present
MRS BPO LLC October 2006 - March 2013
Discover Financial Services November 1994 - October 2006
Discover Financial Services November 1994 - October 2006
Skills
Hosted Solutions, Business Applications, Dialers, Call Center, Customer Relations, Access, IVR, Telecommunications, Team Building, Process Improvement, Coaching, Problem Solving, Strategic Planning, BPO, Vendor Management, Operations Management, Team Leadership, Account Management, Outsourcing, Analytics, Microsoft Office, Analysis, Business Analysis, Business Strategy, Program Management, Performance Management, Team Management, Word, Outbound, Vendor Relations, Compliance, Process Engineering, Change Management, Mentoring, Call Centers, Microsoft Word, Management, Training, Leadership, Banking, Credit Cards, Customer Service, Strategy, Customer Satisfaction, Executive Management, Start-ups, Financial Services, Customer Retention, Forecasting, Salesforce.com
Education
University of Phoenix 1998 — 2002
BSIT
Arizona State University 1992 — 1993
Architecture
Interactive Intelligence March 2013 - Present
MRS BPO LLC October 2006 - March 2013
Discover Financial Services November 1994 - October 2006
Discover Financial Services November 1994 - October 2006
Skills
Hosted Solutions, Business Applications, Dialers, Call Center, Customer Relations, Access, IVR, Telecommunications, Team Building, Process Improvement, Coaching, Problem Solving, Strategic Planning, BPO, Vendor Management, Operations Management, Team Leadership, Account Management, Outsourcing, Analytics, Microsoft Office, Analysis, Business Analysis, Business Strategy, Program Management, Performance Management, Team Management, Word, Outbound, Vendor Relations, Compliance, Process Engineering, Change Management, Mentoring, Call Centers, Microsoft Word, Management, Training, Leadership, Banking, Credit Cards, Customer Service, Strategy, Customer Satisfaction, Executive Management, Start-ups, Financial Services, Customer Retention, Forecasting, Salesforce.com
Education
University of Phoenix 1998 — 2002
BSIT
Arizona State University 1992 — 1993
Architecture
Kimberly Sain's Interactive Intelligence Experience March 2014 - September 2015
Job Telecom Engineer at Ultimate Medical Academy
Industry Telecommunications
Experience
Ultimate Medical Academy September 2015 - Present
Interactive Intelligence March 2014 - September 2015
Eagle Adjusting Services, Inc. October 2009 - March 2014
EnerDel June 2008 - October 2009
IUPUI November 2007 - June 2008
Getronics 1998 - 2002
Advanced Paradigms 1996 - 1998
Skills
SIP, Interaction Dialer, Customer Interaction..., Microsoft SQL Server, Security, Project Management, Testing, Web Development, Disaster Recovery, SQL, Windows, Software Development, JavaScript, Web Applications, HTML, Troubleshooting, Program Management, Active Directory, Microsoft Office, Technical Writing, Network Administration, System Administration, Windows Automation, Technical Support, End User Training, Help Desk Support, Integration, Cloud Computing, Leadership, Team Leadership, Process Improvement, Customer Service, Data Center, Help Desk Implementation, Asset Managment, McAfee Encryption, McAfee ePolicy..., Windows Server
Education
Ivy Tech Community College 2013 — 2014
Associate of Science (AS), Business Administration and Management, General
Indiana University-Purdue University at Indianapolis 2005 — 2009
Anne Arundel Community College 2003 — 2005
Associate of Science, Forensic Science
Ultimate Medical Academy September 2015 - Present
Interactive Intelligence March 2014 - September 2015
Eagle Adjusting Services, Inc. October 2009 - March 2014
EnerDel June 2008 - October 2009
IUPUI November 2007 - June 2008
Getronics 1998 - 2002
Advanced Paradigms 1996 - 1998
Skills
SIP, Interaction Dialer, Customer Interaction..., Microsoft SQL Server, Security, Project Management, Testing, Web Development, Disaster Recovery, SQL, Windows, Software Development, JavaScript, Web Applications, HTML, Troubleshooting, Program Management, Active Directory, Microsoft Office, Technical Writing, Network Administration, System Administration, Windows Automation, Technical Support, End User Training, Help Desk Support, Integration, Cloud Computing, Leadership, Team Leadership, Process Improvement, Customer Service, Data Center, Help Desk Implementation, Asset Managment, McAfee Encryption, McAfee ePolicy..., Windows Server
Education
Ivy Tech Community College 2013 — 2014
Associate of Science (AS), Business Administration and Management, General
Indiana University-Purdue University at Indianapolis 2005 — 2009
Anne Arundel Community College 2003 — 2005
Associate of Science, Forensic Science
Craig Hills's Interactive Intelligence Experience December 2011 - Present
Job Experienced Software Engineer
Industry Computer Software
Experience
Interactive Intelligence December 2011 - Present
Anderson University March 2013 - Present
Interactive Intelligence May 2007 - December 2011
Accutech Systems Corporation December 2006 - May 2007
Anderson University September 2004 - December 2006
Crowe Chizek June 2006 - August 2006
Skills
C#, JavaScript, Software Design, Ruby, SQL, Information Security, Entity Framework, ASP.NET, Test Automation, Python, .NET, Visual Studio, C++, Perl, Linux, Mac OS X, Windows, TestComplete, Design Patterns, ISO 27000, ElasticSearch, Redis, MongoDB, Ruby on Rails
Education
Western Governors University 2011 — 2013
MS
Anderson University 2003 — 2007
BA
Interactive Intelligence December 2011 - Present
Anderson University March 2013 - Present
Interactive Intelligence May 2007 - December 2011
Accutech Systems Corporation December 2006 - May 2007
Anderson University September 2004 - December 2006
Crowe Chizek June 2006 - August 2006
Skills
C#, JavaScript, Software Design, Ruby, SQL, Information Security, Entity Framework, ASP.NET, Test Automation, Python, .NET, Visual Studio, C++, Perl, Linux, Mac OS X, Windows, TestComplete, Design Patterns, ISO 27000, ElasticSearch, Redis, MongoDB, Ruby on Rails
Education
Western Governors University 2011 — 2013
MS
Anderson University 2003 — 2007
BA
Hilary Casstevens's Interactive Intelligence Experience 2000 - 2001
Job Client Executive at ITsavvy
Industry Information Technology and Services
Experience
ITsavvy August 2014 - Present
Five-Star Technology Solutions May 2013 - March 2014
Global Gov/Ed 2006 - May 2013
RiverWood Financial Group 2004 - 2006
Cendant Mortgage 2003 - 2004
First Horizon Home Loans 2001 - 2003
Interactive Intelligence 2000 - 2001
Aspect Communications 1999 - 2000
Allegiant Technology Group 1997 - 1999
Andersen Consulting 1993 - 1997
Skills
Account Management, Cold Calling, Sales Process, Direct Sales, B2B, New Business Development, Sales Management, Solution Selling, Sales Presentations, Sales, Relationship Management, Liaison, Special Events..., Charity, Client Rapport, Pragmatic, Partnership-building, Solution-driven, Keen Listener, Adaptable & a quick...
Education
Ball State University 1992 — 1993
Master of Science (MS), Information and Communication Sciences
Ball State University 1988 — 1992
Bachelor of Science (BS), Criminal Justice and Criminology
ITsavvy August 2014 - Present
Five-Star Technology Solutions May 2013 - March 2014
Global Gov/Ed 2006 - May 2013
RiverWood Financial Group 2004 - 2006
Cendant Mortgage 2003 - 2004
First Horizon Home Loans 2001 - 2003
Interactive Intelligence 2000 - 2001
Aspect Communications 1999 - 2000
Allegiant Technology Group 1997 - 1999
Andersen Consulting 1993 - 1997
Skills
Account Management, Cold Calling, Sales Process, Direct Sales, B2B, New Business Development, Sales Management, Solution Selling, Sales Presentations, Sales, Relationship Management, Liaison, Special Events..., Charity, Client Rapport, Pragmatic, Partnership-building, Solution-driven, Keen Listener, Adaptable & a quick...
Education
Ball State University 1992 — 1993
Master of Science (MS), Information and Communication Sciences
Ball State University 1988 — 1992
Bachelor of Science (BS), Criminal Justice and Criminology
Shannon Lyon's Interactive Intelligence Experience February 2014 - Present
Job Sr System Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence February 2014 - Present
Small Engine Warehouse August 2013 - February 2014
Interactive Intelligence April 2011 - August 2013
Ball State University June 2008 - April 2011
Muncie Public Library November 2006 - June 2008
Donatos Pizza December 1997 - March 2002
Skills
Management, Troubleshooting, Windows, Mac OS X, Microsoft Office, Linux, Training, Customer Service, Social Networking, ICCE, SharePoint, Software Documentation, Computer Hardware, Project Management, Team Leadership, IT Management, VoIP, Leadership
Education
Ball State University 2010 — 2012
Master of Science (MS), Information & Communication Science, 3.5
Ball State University 2002 — 2006
Bachelor of Science (BS), Computer Technology/Computer Systems Technology, 3.7
Interactive Intelligence February 2014 - Present
Small Engine Warehouse August 2013 - February 2014
Interactive Intelligence April 2011 - August 2013
Ball State University June 2008 - April 2011
Muncie Public Library November 2006 - June 2008
Donatos Pizza December 1997 - March 2002
Skills
Management, Troubleshooting, Windows, Mac OS X, Microsoft Office, Linux, Training, Customer Service, Social Networking, ICCE, SharePoint, Software Documentation, Computer Hardware, Project Management, Team Leadership, IT Management, VoIP, Leadership
Education
Ball State University 2010 — 2012
Master of Science (MS), Information & Communication Science, 3.5
Ball State University 2002 — 2006
Bachelor of Science (BS), Computer Technology/Computer Systems Technology, 3.7
Chris Howe's Interactive Intelligence Experience June 2014 - Present
Job Director, PMO, NA Services at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence June 2014 - Present
Interactive Intelligence January 2014 - Present
Interactive Intelligence August 2012 - June 2014
Interactive Intelligence December 2011 - July 2012
Sallie Mae March 2009 - November 2011
Ontario Systems September 2007 - December 2008
Ontario Systems May 2004 - August 2007
Ball State University August 2003 - May 2004
Ontario Systems May 2003 - August 2003
USAF August 2000 - August 2003
Skills
CRM, Visio, SharePoint, Team Leadership, Customer Service, Project Management
Education
Ball State University 2003 — 2004
Master of Science:, Information Communication Sciences
Ball State University - College of Business 2000 — 2003
MIS, Management Information Systems
Interactive Intelligence June 2014 - Present
Interactive Intelligence January 2014 - Present
Interactive Intelligence August 2012 - June 2014
Interactive Intelligence December 2011 - July 2012
Sallie Mae March 2009 - November 2011
Ontario Systems September 2007 - December 2008
Ontario Systems May 2004 - August 2007
Ball State University August 2003 - May 2004
Ontario Systems May 2003 - August 2003
USAF August 2000 - August 2003
Skills
CRM, Visio, SharePoint, Team Leadership, Customer Service, Project Management
Education
Ball State University 2003 — 2004
Master of Science:, Information Communication Sciences
Ball State University - College of Business 2000 — 2003
MIS, Management Information Systems
Vishnu Vardhan's Interactive Intelligence Experience August 2015 - Present
Job Program Manager, Professional Services Organization
Industry Computer Software
Experience
Interactive Intelligence August 2015 - Present
Manthella January 2009 - Present
Education
USC Marshall School of Business 2012 — 2014
Master of Business Administration (MBA)
University of California, Irvine - Extension Program 2009 — 2009
Certificate program in SDLC, Software development Life Cycle
Ball State University 2005 — 2006
Master of Science (M.Sc.), Information and Communication Sciences
Anna University 2001 — 2005
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Interactive Intelligence August 2015 - Present
Manthella January 2009 - Present
Education
USC Marshall School of Business 2012 — 2014
Master of Business Administration (MBA)
University of California, Irvine - Extension Program 2009 — 2009
Certificate program in SDLC, Software development Life Cycle
Ball State University 2005 — 2006
Master of Science (M.Sc.), Information and Communication Sciences
Anna University 2001 — 2005
Bachelor of Engineering (B.Eng.), Electrical and Electronics Engineering
Brian Conradt's Interactive Intelligence Experience June 2014 - Present
Job Manager, Compute Engineering at Interactive Intelligence
Industry Information Technology and Services
Experience
Interactive Intelligence June 2014 - Present
Interactive Intelligence November 2013 - May 2014
Interactive Intelligence April 2013 - November 2013
Interactive Intelligence July 2012 - April 2013
Blackboard August 2010 - July 2012
Continental Sales & Engineering August 2008 - July 2010
Continental Sales & Engineering March 2008 - August 2008
Accenture September 2007 - February 2008
Ball State University August 2006 - May 2007
Video Information System August 2003 - August 2006
Skills
Cisco Technologies, Asset Managment, VoIP, VMware, Project Management, IT Management, Computer Repair, Networking, System Administration, Asset Management, Management, Microsoft SQL Server, Databases, Program Management, Technical Support, Testing, Windows Server, Data Center
Education
Ball State University 2006 — 2007
Master of Science, Information and Communication Sciences
Ball State University 2002 — 2006
BS, Industry and Technology, Computer Technology Option
Interactive Intelligence June 2014 - Present
Interactive Intelligence November 2013 - May 2014
Interactive Intelligence April 2013 - November 2013
Interactive Intelligence July 2012 - April 2013
Blackboard August 2010 - July 2012
Continental Sales & Engineering August 2008 - July 2010
Continental Sales & Engineering March 2008 - August 2008
Accenture September 2007 - February 2008
Ball State University August 2006 - May 2007
Video Information System August 2003 - August 2006
Skills
Cisco Technologies, Asset Managment, VoIP, VMware, Project Management, IT Management, Computer Repair, Networking, System Administration, Asset Management, Management, Microsoft SQL Server, Databases, Program Management, Technical Support, Testing, Windows Server, Data Center
Education
Ball State University 2006 — 2007
Master of Science, Information and Communication Sciences
Ball State University 2002 — 2006
BS, Industry and Technology, Computer Technology Option
Bruno Orozco's Interactive Intelligence Experience June 2012 - October 2014
Job Senior Implementation Engineer at i3Vision Technologies
Industry Computer Software
Experience
i3Vision Technologies October 2014 - Present
Interactive Intelligence June 2012 - October 2014
Stellar Canada January 2005 - February 2012
Stellar Relay January 2005 - February 2012
Nordia Inc. 2005 - 2009
Belron Canada 1992 - 2004
Skills
VoIP, VMware, Virtualization, Active Directory, Cisco Technologies, Network Security, Data Center, Windows Server, DNS, Microsoft Exchange, DHCP, VPN, Servers, Disaster Recovery, ITIL, CCNA, Network Administration, Security, Avaya, Integration, Cloud Computing, Troubleshooting, TCP/IP, IT Service Management, IT Management, Citrix, Microsoft SQL Server, Switches, VMware ESX
Education
Universidad Tecnológica de El Salvador 1983 — 1990
Bachelor's degree, Information Technology
Universidad Politécnica de El Salvador 1983 — 1989
Bac, Informatique
i3Vision Technologies October 2014 - Present
Interactive Intelligence June 2012 - October 2014
Stellar Canada January 2005 - February 2012
Stellar Relay January 2005 - February 2012
Nordia Inc. 2005 - 2009
Belron Canada 1992 - 2004
Skills
VoIP, VMware, Virtualization, Active Directory, Cisco Technologies, Network Security, Data Center, Windows Server, DNS, Microsoft Exchange, DHCP, VPN, Servers, Disaster Recovery, ITIL, CCNA, Network Administration, Security, Avaya, Integration, Cloud Computing, Troubleshooting, TCP/IP, IT Service Management, IT Management, Citrix, Microsoft SQL Server, Switches, VMware ESX
Education
Universidad Tecnológica de El Salvador 1983 — 1990
Bachelor's degree, Information Technology
Universidad Politécnica de El Salvador 1983 — 1989
Bac, Informatique
Eric Nicholson's Interactive Intelligence Experience April 2014 - Present
Job Senior Software Engineer at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence April 2014 - Present
NetApp July 2010 - April 2014
Paragon Application Systems January 2003 - July 2010
Paragon Application Systems January 2003 - July 2010
Skills
C#, Agile Methodologies, Test Driven Development, Software Development, ASP.NET, Powershell, NetApp, Storage Management, .NET, Ruby, Java, Scrum, XML, JavaScript, TDD, VB.NET, Testing Tools, Financial Services, C++, Node.js, Storage Solutions, High Availability, User Experience
Education
Appalachian State University 1998 — 2002
BS, Computer Science
Interactive Intelligence April 2014 - Present
NetApp July 2010 - April 2014
Paragon Application Systems January 2003 - July 2010
Paragon Application Systems January 2003 - July 2010
Skills
C#, Agile Methodologies, Test Driven Development, Software Development, ASP.NET, Powershell, NetApp, Storage Management, .NET, Ruby, Java, Scrum, XML, JavaScript, TDD, VB.NET, Testing Tools, Financial Services, C++, Node.js, Storage Solutions, High Availability, User Experience
Education
Appalachian State University 1998 — 2002
BS, Computer Science
Brooke Overmyer's Interactive Intelligence Experience April 2014 - Present
Job
Industry Marketing and Advertising
Experience
Interactive Intelligence April 2014 - Present
Skills
Sales Management, Sales, Customer Service, New Business Development, Account Management, Sales Process, Salesforce.com, Lead Generation, Lead Management, Online Lead Generation, Data Mining, Event Management, Advertising, Microsoft Office, Marketing Strategy, Customer Relations, Customer Retention, Logistics, Social Media, Social Networking..., Social Networking, Sales Support, Inside Sales, Event Planning, Event Marketing, Oracle, Marketing Communications, Medical Devices, CIC, Cold Calling
Education
Ball State University
Bachelor of Science, Public Relations
Ball State University
Bachelor of Applied Science (B.A.Sc.), Public Relations/Image Management
Interactive Intelligence April 2014 - Present
Skills
Sales Management, Sales, Customer Service, New Business Development, Account Management, Sales Process, Salesforce.com, Lead Generation, Lead Management, Online Lead Generation, Data Mining, Event Management, Advertising, Microsoft Office, Marketing Strategy, Customer Relations, Customer Retention, Logistics, Social Media, Social Networking..., Social Networking, Sales Support, Inside Sales, Event Planning, Event Marketing, Oracle, Marketing Communications, Medical Devices, CIC, Cold Calling
Education
Ball State University
Bachelor of Science, Public Relations
Ball State University
Bachelor of Applied Science (B.A.Sc.), Public Relations/Image Management
Jenn Maple's Interactive Intelligence Experience November 2007 - April 2008
Job Independent Design Professional
Industry Design
Experience
AOTMP April 2008 - November 2008
Interactive Intelligence November 2007 - April 2008
Interactive Intelligence April 2006 - November 2007
Interactive Intelligence 2000 - 2006
Skills
Event Management, Project Management, Event Planning, Marketing, Management, Marketing Communications, Lead Generation, Graphic Design, Advertising, Photoshop, Integrated Marketing, Budgets, Team Management, Email Marketing, B2B, Illustrator, InDesign, Fundraising, HTML
Education
Ball State University 1992 — 1998
BFA, Graphic Design, Art History, Marketing
AOTMP April 2008 - November 2008
Interactive Intelligence November 2007 - April 2008
Interactive Intelligence April 2006 - November 2007
Interactive Intelligence 2000 - 2006
Skills
Event Management, Project Management, Event Planning, Marketing, Management, Marketing Communications, Lead Generation, Graphic Design, Advertising, Photoshop, Integrated Marketing, Budgets, Team Management, Email Marketing, B2B, Illustrator, InDesign, Fundraising, HTML
Education
Ball State University 1992 — 1998
BFA, Graphic Design, Art History, Marketing
Amanda Hoover's Interactive Intelligence Experience February 2014 - Present
Job Consultant Operations Coordinator at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence February 2014 - Present
Interactive Intelligence August 2011 - February 2014
CEDIA May 2009 - June 2011
Skills
Project Management, Customer Service, Salesforce.com, Event Planning, Proposal Writing, RFP, VoIP, CRM, Enterprise Software, Account Management, Management
Education
Ball State University 2005 — 2009
Bachelor of Arts (B.A.), Telecommunications
Interactive Intelligence February 2014 - Present
Interactive Intelligence August 2011 - February 2014
CEDIA May 2009 - June 2011
Skills
Project Management, Customer Service, Salesforce.com, Event Planning, Proposal Writing, RFP, VoIP, CRM, Enterprise Software, Account Management, Management
Education
Ball State University 2005 — 2009
Bachelor of Arts (B.A.), Telecommunications
pavana jayarama reddy's Interactive Intelligence Experience October 2009 - June 2010
Job SDE at Microsoft Corporation
Industry Computer Software
Experience
Microsoft Corporation May 2010 - Present
Interactive Intelligence October 2009 - June 2010
Bank of New York Mellon June 2009 - August 2009
Wireless Business Group September 2008 - May 2009
ENSCO June 2008 - August 2008
Sun Microsystems (Bangalore) January 2007 - July 2007
Education
Syracuse University 2007 — 2009
MS in Computer Engg, Computer Engineering
B. M. S. College of Engineering
Microsoft Corporation May 2010 - Present
Interactive Intelligence October 2009 - June 2010
Bank of New York Mellon June 2009 - August 2009
Wireless Business Group September 2008 - May 2009
ENSCO June 2008 - August 2008
Sun Microsystems (Bangalore) January 2007 - July 2007
Education
Syracuse University 2007 — 2009
MS in Computer Engg, Computer Engineering
B. M. S. College of Engineering
Bryan Hubbard's Interactive Intelligence Experience January 2015 - Present
Job System Engineer at Interactive Intelligence
Industry Computer Networking
Experience
Interactive Intelligence January 2015 - Present
Advanced Technology Services March 2013 - December 2014
Advanced Technology Services January 2012 - March 2013
Robert Half Technology January 2012 - July 2012
Lockheed Martin January 2009 - January 2012
USMC September 2004 - September 2008
Skills
Active Directory, Troubleshooting, A+ Certified, Norton Ghost, Computer Hardware, Windows 7, Windows Server, Security+, BMC Remedy, Help Desk Support, XP, Network+, CompTIA, Network Administration, Laptops, VPN, Windows Vista, Windows XP Pro, Group Policy
Education
Grantham University 2009 — 2012
BS, Electrionics Engineering Technology, 3.4
Tennessee Technology Center at Paris 2002 — 2003
Vocational Diploma, Microcomputers, 95
Interactive Intelligence January 2015 - Present
Advanced Technology Services March 2013 - December 2014
Advanced Technology Services January 2012 - March 2013
Robert Half Technology January 2012 - July 2012
Lockheed Martin January 2009 - January 2012
USMC September 2004 - September 2008
Skills
Active Directory, Troubleshooting, A+ Certified, Norton Ghost, Computer Hardware, Windows 7, Windows Server, Security+, BMC Remedy, Help Desk Support, XP, Network+, CompTIA, Network Administration, Laptops, VPN, Windows Vista, Windows XP Pro, Group Policy
Education
Grantham University 2009 — 2012
BS, Electrionics Engineering Technology, 3.4
Tennessee Technology Center at Paris 2002 — 2003
Vocational Diploma, Microcomputers, 95
Carlos Zavaleta's Interactive Intelligence Experience 2000 - 2002
Job Owner at Indiana Soccer Academy
Industry Sports
Experience
Indiana Soccer Academy September 2003 - Present
Covance 2002 - 2003
Interactive Intelligence 2000 - 2002
Howard W Sams 1999 - 2000
Avantec 1994 - 1999
Skills
Soccer, Sports Management, Sports, Athletics, Sports Marketing, Fitness, Coaching, Event Management, Sports Coaching, Event Planning, Club, Athletic Training, Customer Service, Personal Training
Education
Arizona State University 1983 — 1986
Bachelor's degree, Computer Engineering
UCLA 1976 — 1978
Engineering
Indiana Soccer Academy September 2003 - Present
Covance 2002 - 2003
Interactive Intelligence 2000 - 2002
Howard W Sams 1999 - 2000
Avantec 1994 - 1999
Skills
Soccer, Sports Management, Sports, Athletics, Sports Marketing, Fitness, Coaching, Event Management, Sports Coaching, Event Planning, Club, Athletic Training, Customer Service, Personal Training
Education
Arizona State University 1983 — 1986
Bachelor's degree, Computer Engineering
UCLA 1976 — 1978
Engineering
Stephen Schiller's Interactive Intelligence Experience 2003 - Present
Job Office Assistant at Interactive Intelligence
Industry Computer Software
Experience
Interactive Intelligence 2003 - Present
Interactive Intelligence August 1996 - February 2003
Software Artisrty 1995 - 1996
Software Artistry 1995 - 1996
Skills
Technical Writing, Software Documentation, Team Leadership, Technical Documentation, Content Management, Editing, Technical Communication, HTML, Volunteering, Visual Studio
Education
Miami of Ohio 1992 — 1994
Master of Technical and Scientific Communication, Computer Documentation
Appalachian State University 1988 — 1992
BA English, Literature
Interactive Intelligence 2003 - Present
Interactive Intelligence August 1996 - February 2003
Software Artisrty 1995 - 1996
Software Artistry 1995 - 1996
Skills
Technical Writing, Software Documentation, Team Leadership, Technical Documentation, Content Management, Editing, Technical Communication, HTML, Volunteering, Visual Studio
Education
Miami of Ohio 1992 — 1994
Master of Technical and Scientific Communication, Computer Documentation
Appalachian State University 1988 — 1992
BA English, Literature
Zach Gray's Interactive Intelligence Experience June 2010 - November 2012
Job Chief Technology Officer at MS Companies
Industry Information Technology and Services
Experience
MS Companies November 2014 - Present
MS Companies November 2012 - Present
Interactive Intelligence June 2010 - November 2012
Skills
C#, CRM, Software Development, Information Technology, Management, JavaScript, Salesforce.com, Leadership, Microsoft Office, Team Leadership, Account Management, SQL, Visual Studio, Project Management, Process Improvement
Education
Anderson University
Bachelor's Degree, Computer Science
MS Companies November 2014 - Present
MS Companies November 2012 - Present
Interactive Intelligence June 2010 - November 2012
Skills
C#, CRM, Software Development, Information Technology, Management, JavaScript, Salesforce.com, Leadership, Microsoft Office, Team Leadership, Account Management, SQL, Visual Studio, Project Management, Process Improvement
Education
Anderson University
Bachelor's Degree, Computer Science
Deborah Myers's Interactive Intelligence Experience 2012 - 2014
Job Training Consultant / Instructional Designer / Training Project Manager
Industry Human Resources
Experience
Orchard Software January 2015 - Present
Interactive Intelligence 2012 - 2014
Sedona Learning Solutions 2011 - 2012
PNC Financial Services 2008 - 2011
Whirlpool Corporation 2007 - 2008
Pfizer 2004 - 2007
Eli Lilly and Company 2003 - 2004
Design Resources, Inc 2001 - 2003
Skills
Instructional Design, Project Management, Performance Improvement, Blended Learning, Training, Instructor-led Training, E-Learning, Learning Management, Organizational..., Captivate, Needs Analysis, Leadership, ADDIE, Customer Service, Curriculum Design, Technical Writing, Employee Training
Education
Ball State University
Master's Degree, Adult and Continuing Education and Teaching
Ball State University
Bachelor's Degree, Education
Life Long Learning
Orchard Software January 2015 - Present
Interactive Intelligence 2012 - 2014
Sedona Learning Solutions 2011 - 2012
PNC Financial Services 2008 - 2011
Whirlpool Corporation 2007 - 2008
Pfizer 2004 - 2007
Eli Lilly and Company 2003 - 2004
Design Resources, Inc 2001 - 2003
Skills
Instructional Design, Project Management, Performance Improvement, Blended Learning, Training, Instructor-led Training, E-Learning, Learning Management, Organizational..., Captivate, Needs Analysis, Leadership, ADDIE, Customer Service, Curriculum Design, Technical Writing, Employee Training
Education
Ball State University
Master's Degree, Adult and Continuing Education and Teaching
Ball State University
Bachelor's Degree, Education
Life Long Learning
Verizon Wireless
Verizon
Sprint
Motorola
Sprint Nextel
CenturyLink
Verizon Business
Nokia