Inktel Contact Center Solutions
Industry: Media company
DescriptionInktel is a global outsourcer of business services and direct marketing services, including fulfillment and call center services, but also including other services such as direct mail/Lettershop, e-commerce, data management, social media and graphic design. Headquarters: Miami, FL Founded: 1997 Area served: World Type of business: Privately held company
Inktel Contact Center Solutions List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Inktel Contact Center Solutions. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Inktel Contact Center Solutions Employees
Employee
Years
Job
Industry
Anil Parbtani Anil Parbtani's Inktel Contact Center Solutions Experience January 2009 - February 2012
Job Sales Associate at VIP Florida Real Estate
Industry Real Estate
Experience
VIP Florida Real Estate July 2015 - Present
Acqua International Realty November 2012 - June 2015
Inktel Contact Center Solutions January 2009 - February 2012
Skills
Real Estate, First Time Home Buyers, Sellers, Relocation Buyers, Investment Properties, Buyer Representation, Listings, New Home Sales
Education
Gold Coast School for Real Estate 2012 — 2012
Licentiate degree, Real Estate
Florida International University 2001 — 2007
Bachelor's degree, Exercise Physiology
VIP Florida Real Estate July 2015 - Present
Acqua International Realty November 2012 - June 2015
Inktel Contact Center Solutions January 2009 - February 2012
Skills
Real Estate, First Time Home Buyers, Sellers, Relocation Buyers, Investment Properties, Buyer Representation, Listings, New Home Sales
Education
Gold Coast School for Real Estate 2012 — 2012
Licentiate degree, Real Estate
Florida International University 2001 — 2007
Bachelor's degree, Exercise Physiology
Karolina Herrera Karolina Herrera's Inktel Contact Center Solutions Experience January 2009 - January 2012
Job Performance Manager, Contact Center at Acceller, Inc.
Industry Marketing and Advertising
Experience
Acceller, Inc. January 2012 - Present
Inktel Contact Center Solutions January 2009 - January 2012
Skills
Program Management, Operations Management, Sales Operations, Account Management, Contact Centers, Quality Management, Training Delivery, Experienced Trainer, Call Center Development, Long-term Customer..., Customer Service, Recruiting
Education
Johnson & Wales University
Bachelor of Science (B.S.), Business Administration and Management, General
Acceller, Inc. January 2012 - Present
Inktel Contact Center Solutions January 2009 - January 2012
Skills
Program Management, Operations Management, Sales Operations, Account Management, Contact Centers, Quality Management, Training Delivery, Experienced Trainer, Call Center Development, Long-term Customer..., Customer Service, Recruiting
Education
Johnson & Wales University
Bachelor of Science (B.S.), Business Administration and Management, General
Johnny Custodio Johnny Custodio's Inktel Contact Center Solutions Experience July 2015 - Present
Job Customer Service Representative at Inktel Contact Center Solutions
Industry Consumer Services
Experience
Inktel Contact Center Solutions July 2015 - Present
Glass and Mirror Enterprise January 2015 - July 2015
SMS International Shore Operations September 2013 - February 2015
Peterson Industries July 2014 - January 2015
Applebee's April 2013 - February 2014
Chili's October 2012 - April 2013
Donna Karan February 2012 - March 2013
Construction November 2010 - February 2012
Travel Bound February 2010 - November 2010
Liberty Science Center August 2009 - October 2009
Skills
Microsoft Office, Sales, Customer Service, Customer Satisfaction, Hospitality, Social Networking, Reservation, Warehousing, Call Center, Microsoft Word, PowerPoint, Outlook, Call Centers, Internet, Online Travel, Car Rental, Construction, Hotels, Telephone Skills, Microsoft Excel, AutoCAD, Citrix, Social Media, Data Entry
Education
Miami Dade College 2014 — 2015
Computer Systems Networking and Telecommunications
Hudson County Community College 2010 — 2011
None, Liberal Arts and Sciences, General Studies and Humanities
Inktel Contact Center Solutions July 2015 - Present
Glass and Mirror Enterprise January 2015 - July 2015
SMS International Shore Operations September 2013 - February 2015
Peterson Industries July 2014 - January 2015
Applebee's April 2013 - February 2014
Chili's October 2012 - April 2013
Donna Karan February 2012 - March 2013
Construction November 2010 - February 2012
Travel Bound February 2010 - November 2010
Liberty Science Center August 2009 - October 2009
Skills
Microsoft Office, Sales, Customer Service, Customer Satisfaction, Hospitality, Social Networking, Reservation, Warehousing, Call Center, Microsoft Word, PowerPoint, Outlook, Call Centers, Internet, Online Travel, Car Rental, Construction, Hotels, Telephone Skills, Microsoft Excel, AutoCAD, Citrix, Social Media, Data Entry
Education
Miami Dade College 2014 — 2015
Computer Systems Networking and Telecommunications
Hudson County Community College 2010 — 2011
None, Liberal Arts and Sciences, General Studies and Humanities
Jorge Bermudez Jorge Bermudez's Inktel Contact Center Solutions Experience March 2006 - Present
Job Site Director at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions March 2006 - Present
Skills
Team Building, Customer Satisfaction, Social Media Marketing, Customer Service, Call Center, Sales, Microsoft Excel, Team Leadership, Training, Customer Retention, Strategic Planning, Order Fulfillment, Customer Experience, Call Centers, Fulfillment Services, CRM, Microsoft Word, Operations Management, Vendor Management, Account Management, Microsoft Office, Process Improvement, Direct Marketing, Management, Leadership
Education
Miami Dade College 2001 — 2003
Business Administration, Management and Operations
Inktel Contact Center Solutions March 2006 - Present
Skills
Team Building, Customer Satisfaction, Social Media Marketing, Customer Service, Call Center, Sales, Microsoft Excel, Team Leadership, Training, Customer Retention, Strategic Planning, Order Fulfillment, Customer Experience, Call Centers, Fulfillment Services, CRM, Microsoft Word, Operations Management, Vendor Management, Account Management, Microsoft Office, Process Improvement, Direct Marketing, Management, Leadership
Education
Miami Dade College 2001 — 2003
Business Administration, Management and Operations
Elizabeth Giraldo Elizabeth Giraldo's Inktel Contact Center Solutions Experience 2012 - 2013
Job Telecommunications Professional
Industry Telecommunications
Experience
Metro Ford Lincoln Mercury January 2012 - September 2013
Inktel Contact Center Solutions 2012 - 2013
Central Auto Tag Agency January 2011 - August 2011
Kohls Department Stores Inc August 2008 - March 2011
Skills
Five years in Customer..., Two years..., Bilingual: English and..., Proficient in Microsoft..., Windows 7, Mac OS X 10.5, Administering social..., •Planning and..., Self Management, Telephone Reception, Employee training, ADP Receptionist...
Education
Broward College 2012 — 2015
A.A. Business Administration & Management, 3.0
Metro Ford Lincoln Mercury January 2012 - September 2013
Inktel Contact Center Solutions 2012 - 2013
Central Auto Tag Agency January 2011 - August 2011
Kohls Department Stores Inc August 2008 - March 2011
Skills
Five years in Customer..., Two years..., Bilingual: English and..., Proficient in Microsoft..., Windows 7, Mac OS X 10.5, Administering social..., •Planning and..., Self Management, Telephone Reception, Employee training, ADP Receptionist...
Education
Broward College 2012 — 2015
A.A. Business Administration & Management, 3.0
Janiell Alexa Rodriguez Janiell Alexa Rodriguez's Inktel Contact Center Solutions Experience August 2007 - January 2011
Job Paralegal at AerSale, Inc.
Industry Legal Services
Experience
AerSale, Inc. March 2014 - Present
Burger King Corporation November 2013 - March 2014
State of Florida - Eleventh Judicial Circuit August 2013 - November 2013
Corona Law Firm June 2013 - August 2013
Roy Weinfeld, P.A. February 2013 - April 2013
Blaxberg, Grayson, Kukoff, & Twombly, P.A. October 2012 - February 2013
Wolfson Law Firm January 2010 - October 2012
Inktel Contact Center Solutions August 2007 - January 2011
Cobb Theatres July 2006 - November 2006
Skills
Customer Service, Leadership, Call Centers, Foreclosures, Team Building, Order Fulfillment, Sales, Litigation, Call Center, Customer Satisfaction, Social Media Marketing, Customer Retention, CRM, Legal Writing, Customer Experience, Training, Account Management, Analytical Skills, Collaborative Leadership, Document Drafting, Legal Research, Reading Comprehension, Fast-paced, Accountability, Organized Multi-tasker, Compliance, Meet Deadlines, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Process Improvement, Team Leadership, Management, Administrative..., Outlook, Due Diligence, Aircraft Engines, Aircraft Leasing, Aircraft Finance, Covenant Compliance, Corporate Governance, UCC filings, FAA, Airlines, Aircraft Management, Aircraft Maintenance, KYC, Regulatory Compliance, Lease Administration
Education
Florida International University 2011 — 2014
Bachelors, English Language and Literature, General
Miami Dade College 2008 — 2010
Associates, Pre-Law
Coral Park Senior High School
High School Diploma
AerSale, Inc. March 2014 - Present
Burger King Corporation November 2013 - March 2014
State of Florida - Eleventh Judicial Circuit August 2013 - November 2013
Corona Law Firm June 2013 - August 2013
Roy Weinfeld, P.A. February 2013 - April 2013
Blaxberg, Grayson, Kukoff, & Twombly, P.A. October 2012 - February 2013
Wolfson Law Firm January 2010 - October 2012
Inktel Contact Center Solutions August 2007 - January 2011
Cobb Theatres July 2006 - November 2006
Skills
Customer Service, Leadership, Call Centers, Foreclosures, Team Building, Order Fulfillment, Sales, Litigation, Call Center, Customer Satisfaction, Social Media Marketing, Customer Retention, CRM, Legal Writing, Customer Experience, Training, Account Management, Analytical Skills, Collaborative Leadership, Document Drafting, Legal Research, Reading Comprehension, Fast-paced, Accountability, Organized Multi-tasker, Compliance, Meet Deadlines, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Process Improvement, Team Leadership, Management, Administrative..., Outlook, Due Diligence, Aircraft Engines, Aircraft Leasing, Aircraft Finance, Covenant Compliance, Corporate Governance, UCC filings, FAA, Airlines, Aircraft Management, Aircraft Maintenance, KYC, Regulatory Compliance, Lease Administration
Education
Florida International University 2011 — 2014
Bachelors, English Language and Literature, General
Miami Dade College 2008 — 2010
Associates, Pre-Law
Coral Park Senior High School
High School Diploma
David Anthony Arca David Anthony Arca's Inktel Contact Center Solutions Experience April 2015 - Present
Job Data Analyst
Industry Consumer Goods
Experience
Inktel Contact Center Solutions April 2015 - Present
AXA Advisors June 2014 - February 2015
Riviera Country Club March 2007 - August 2014
Emphasys Software May 2013 - August 2013
Avance International Capital May 2012 - March 2013
Abacus Bookkeeping Solutions March 2011 - March 2012
Skills
Management, Spanish, Mergers & Acquisitions, Microsoft Excel, Financial Analysis, PowerPoint, Financial Modeling, Mac OS, Spanish-English, Microsoft Office, Accounting, Access, Finance, Bloomberg Terminal, Bookkeeping, Microsoft Word, QuickBooks, Windows, Outlook, Investment Banking, Bloomberg, Research, Fundraising, Valuation, Marketing Event Planning, Market Research, MS Excel Pivot Tables, Online Research, Time Management, Organization &..., Due Diligence, Corporate Finance, Capital Markets
Education
Florida International University - College of Business Administration 2008 — 2013
Finance, International Business
Christopher Columbus High School 2004 — 2008
High School Diploma
Inktel Contact Center Solutions April 2015 - Present
AXA Advisors June 2014 - February 2015
Riviera Country Club March 2007 - August 2014
Emphasys Software May 2013 - August 2013
Avance International Capital May 2012 - March 2013
Abacus Bookkeeping Solutions March 2011 - March 2012
Skills
Management, Spanish, Mergers & Acquisitions, Microsoft Excel, Financial Analysis, PowerPoint, Financial Modeling, Mac OS, Spanish-English, Microsoft Office, Accounting, Access, Finance, Bloomberg Terminal, Bookkeeping, Microsoft Word, QuickBooks, Windows, Outlook, Investment Banking, Bloomberg, Research, Fundraising, Valuation, Marketing Event Planning, Market Research, MS Excel Pivot Tables, Online Research, Time Management, Organization &..., Due Diligence, Corporate Finance, Capital Markets
Education
Florida International University - College of Business Administration 2008 — 2013
Finance, International Business
Christopher Columbus High School 2004 — 2008
High School Diploma
Kantrell Stanley Kantrell Stanley's Inktel Contact Center Solutions Experience July 2014 - Present
Job Cruise Representative at Royal Caribbean International
Industry Marketing and Advertising
Experience
Royal Caribbean International July 2015 - Present
Inktel Contact Center Solutions July 2014 - Present
Kennedy's LLC April 2014 - May 2014
Forever 21 May 2013 - August 2013
City of Fort Lauderdale May 2013 - August 2013
Skills
PowerPoint, Social Media, Microsoft Excel, Microsoft Office, Microsoft Word, Event Planning, Marketing, Social Media Marketing, Facebook, Public Speaking, Customer Service, Social Networking, Retail
Education
Florida Agricultural and Mechanical University 2010 — 2013
Bachelor's Degree, Business Administration
Broward College 2008 — 2010
Royal Caribbean International July 2015 - Present
Inktel Contact Center Solutions July 2014 - Present
Kennedy's LLC April 2014 - May 2014
Forever 21 May 2013 - August 2013
City of Fort Lauderdale May 2013 - August 2013
Skills
PowerPoint, Social Media, Microsoft Excel, Microsoft Office, Microsoft Word, Event Planning, Marketing, Social Media Marketing, Facebook, Public Speaking, Customer Service, Social Networking, Retail
Education
Florida Agricultural and Mechanical University 2010 — 2013
Bachelor's Degree, Business Administration
Broward College 2008 — 2010
Carlos G. Escar Carlos G. Escar's Inktel Contact Center Solutions Experience January 2013 - Present
Job Account Executive at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions January 2013 - Present
Aventura Auto Gallery June 2010 - January 2013
Rick Case Honda Powerhouse June 2008 - June 2010
Potamkin Rivera Dodge August 2006 - November 2007
Skills
Marketing, Sales, Social Media, Account Management, Email Marketing, Digital Marketing, Social Media Marketing, E-commerce, Project Management, SEO, Marketing Strategy, Marketing Communications, Lead Generation, CRM, SEM, Marketing Management, Product Marketing, Operations Management
Education
Florida International University
Bachelor of Business, Marketing
Inktel Contact Center Solutions January 2013 - Present
Aventura Auto Gallery June 2010 - January 2013
Rick Case Honda Powerhouse June 2008 - June 2010
Potamkin Rivera Dodge August 2006 - November 2007
Skills
Marketing, Sales, Social Media, Account Management, Email Marketing, Digital Marketing, Social Media Marketing, E-commerce, Project Management, SEO, Marketing Strategy, Marketing Communications, Lead Generation, CRM, SEM, Marketing Management, Product Marketing, Operations Management
Education
Florida International University
Bachelor of Business, Marketing
jessica donis's Inktel Contact Center Solutions Experience September 2013 - Present
Job Team Lead at Inktel Contact Center Solutions
Industry Health, Wellness and Fitness
Experience
Inktel Contact Center Solutions September 2013 - Present
prescribeit rx January 2013 - July 2013
Macy's February 2012 - July 2013
Skills
Customer Service, Data Entry, Microsoft Office, Retail, Apparel, Management
Education
Miami Dade College 2005 — 2010
Associate of Arts (AA), Computer arts animation
Inktel Contact Center Solutions September 2013 - Present
prescribeit rx January 2013 - July 2013
Macy's February 2012 - July 2013
Skills
Customer Service, Data Entry, Microsoft Office, Retail, Apparel, Management
Education
Miami Dade College 2005 — 2010
Associate of Arts (AA), Computer arts animation
Cynthia Fuentes Cynthia Fuentes's Inktel Contact Center Solutions Experience December 2014 - Present
Job Student at Florida International University
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions December 2014 - Present
Sheridan Eye Care January 2013 - December 2014
Cotton On Group March 2011 - March 2012
Skills
Customer Service, Microsoft Office, Social Media, Sales, Event Planning, Teamwork, Communication, Facebook, Public Speaking, Social Media Marketing
Education
Florida International University 2010 — 2015
Bachelor of Arts (B.A.), Digital Media Studies, Digital Communication and Media/Multimedia
Inktel Contact Center Solutions December 2014 - Present
Sheridan Eye Care January 2013 - December 2014
Cotton On Group March 2011 - March 2012
Skills
Customer Service, Microsoft Office, Social Media, Sales, Event Planning, Teamwork, Communication, Facebook, Public Speaking, Social Media Marketing
Education
Florida International University 2010 — 2015
Bachelor of Arts (B.A.), Digital Media Studies, Digital Communication and Media/Multimedia
Merlyne Docteur-Poleon's Inktel Contact Center Solutions Experience August 2003 - Present
Job Talent Acquisition Manager
Industry Telecommunications
Experience
Notary Public for the State of Florida May 2013 - Present
Inktel Contact Center Solutions August 2003 - Present
Skills
Quality Management, Online Marketing, Call Center, Customer Service, Sales Management, Leadership, Process Improvement, Call Centers, Sales, Program Management, Quality Assurance, Recruiting, Human Resources, Management, Coaching, Customer Experience, Customer Satisfaction, Operations Management, Team Building, Team Leadership, Training, CRM, Employee Training, Customer Retention
Education
University of Phoenix 2008 — 2009
Bachelor of Science in Business Management, Business, Management, Marketing, and Related Support Services
Miami Dade College 2003 — 2006
Associate of Arts (A.A.), Registered Nursing/Registered Nurse
Notary Public for the State of Florida May 2013 - Present
Inktel Contact Center Solutions August 2003 - Present
Skills
Quality Management, Online Marketing, Call Center, Customer Service, Sales Management, Leadership, Process Improvement, Call Centers, Sales, Program Management, Quality Assurance, Recruiting, Human Resources, Management, Coaching, Customer Experience, Customer Satisfaction, Operations Management, Team Building, Team Leadership, Training, CRM, Employee Training, Customer Retention
Education
University of Phoenix 2008 — 2009
Bachelor of Science in Business Management, Business, Management, Marketing, and Related Support Services
Miami Dade College 2003 — 2006
Associate of Arts (A.A.), Registered Nursing/Registered Nurse
John Castellanos John Castellanos's Inktel Contact Center Solutions Experience November 1998 - May 2001
Job Systems Engineer at Baptist Health South Florida located in Miami, Florida
Industry Hospital & Health Care
Experience
Baptist Health South Florida located in Miami, Florida July 2012 - Present
Business Computer Associates, Inc (BCA) August 2001 - August 2012
Inktel Contact Center Solutions November 1998 - May 2001
Skills
Microsoft System Center..., Microsoft Hyper-V 2012..., Microsoft SQL Server, Microsoft Technologies, Red Hat Linux, Untangle, Windows Server, Windows 7, Windows XP Pro, Microsoft Exchange, SonicWALL, VMware, Windows 8.1 Pro and..., Powershell
Education
Microsoft 2014 — 2014
PowerShell & Advanced Power Shell
New Horizons Computer Learning Center 2014 — 2014
Microsoft System Center Service Manager 2012
Microsoft 2013 — 2013
SCOPMAN, SCSRVMAN, SCORCH 2012, Miscrosoft System Center Operations Manager 2012
New Horizons Computer Leaering Center 2013 — 2013
Microsoft Virtual Machine Manager
New Horizons Computer Learing Centers 1999 — 2000
Technical Certifications, Microsoft Systems Engineer
Miami Dade College 1990 — 1991
Baptist Health South Florida located in Miami, Florida July 2012 - Present
Business Computer Associates, Inc (BCA) August 2001 - August 2012
Inktel Contact Center Solutions November 1998 - May 2001
Skills
Microsoft System Center..., Microsoft Hyper-V 2012..., Microsoft SQL Server, Microsoft Technologies, Red Hat Linux, Untangle, Windows Server, Windows 7, Windows XP Pro, Microsoft Exchange, SonicWALL, VMware, Windows 8.1 Pro and..., Powershell
Education
Microsoft 2014 — 2014
PowerShell & Advanced Power Shell
New Horizons Computer Learning Center 2014 — 2014
Microsoft System Center Service Manager 2012
Microsoft 2013 — 2013
SCOPMAN, SCSRVMAN, SCORCH 2012, Miscrosoft System Center Operations Manager 2012
New Horizons Computer Leaering Center 2013 — 2013
Microsoft Virtual Machine Manager
New Horizons Computer Learing Centers 1999 — 2000
Technical Certifications, Microsoft Systems Engineer
Miami Dade College 1990 — 1991
Ramona Smith's Inktel Contact Center Solutions Experience December 2012 - Present
Job Account Executive at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions December 2012 - Present
DL Fields Consultants 2011 - 2012
Summit Goup 2010 - 2011
Summit Marketing 2009 - 2010
CorpLogoWare 2004 - 2008
Skills
Marketing Communications, Excel, Marketing Strategy, Advertising, Customer Relations, Management, Adobe Creative Suite, Marketing, Sales, Project Management, Budgets, Customer Service, Retail, Recruiting, Microsoft Excel, Manage Client..., CRM, Integrated Marketing, Social Media Marketing
Education
Florida International University 2001 — 2005
Bachelor, Marketing and International Business
Inktel Contact Center Solutions December 2012 - Present
DL Fields Consultants 2011 - 2012
Summit Goup 2010 - 2011
Summit Marketing 2009 - 2010
CorpLogoWare 2004 - 2008
Skills
Marketing Communications, Excel, Marketing Strategy, Advertising, Customer Relations, Management, Adobe Creative Suite, Marketing, Sales, Project Management, Budgets, Customer Service, Retail, Recruiting, Microsoft Excel, Manage Client..., CRM, Integrated Marketing, Social Media Marketing
Education
Florida International University 2001 — 2005
Bachelor, Marketing and International Business
Princess Davis Princess Davis's Inktel Contact Center Solutions Experience November 2008 - March 2011
Job Customer Service Professional
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions November 2008 - March 2011
Wildcard Systems May 2006 - August 2008
Convergys June 2004 - September 2006
Skills
Data Analysis, 50 wpm, Quality Assurance, Conflict Resolution, Diplomacy, Courtesy, Easily Adaptable, Benchmarking, Confidentiality, Assertiveness, Energy Efficiency, Time Management, Team Leadership, Team Building, Time & Attendance, Eco-friendly, Friendliness, Detail Oriented, Customer Care, Appearance prompt, Attentive to Detail, Marketing Communications
Education
Fortis College-Winter Park 2011 — 2013
Associate's Degree, Health Services/Allied Health/Health Sciences, General
Gold Coast School of Real Estate 2009 — 2009
Certificate, Life, Health, and Annuity Insurance Agent
Inktel Contact Center Solutions November 2008 - March 2011
Wildcard Systems May 2006 - August 2008
Convergys June 2004 - September 2006
Skills
Data Analysis, 50 wpm, Quality Assurance, Conflict Resolution, Diplomacy, Courtesy, Easily Adaptable, Benchmarking, Confidentiality, Assertiveness, Energy Efficiency, Time Management, Team Leadership, Team Building, Time & Attendance, Eco-friendly, Friendliness, Detail Oriented, Customer Care, Appearance prompt, Attentive to Detail, Marketing Communications
Education
Fortis College-Winter Park 2011 — 2013
Associate's Degree, Health Services/Allied Health/Health Sciences, General
Gold Coast School of Real Estate 2009 — 2009
Certificate, Life, Health, and Annuity Insurance Agent
Kristin Nicole Carrera Kristin Nicole Carrera's Inktel Contact Center Solutions Experience September 2014 - December 2014
Job Marketing Coordinator at Lunacon Construction Group, Corp.
Industry Writing and Editing
Experience
Lunacon Construction Group, Corp. December 2014 - Present
A Girls Kitchen September 2012 - Present
Examiner.com January 2012 - Present
KristinNicole.com May 2007 - Present
Axoline March 2007 - Present
Inktel Contact Center Solutions September 2014 - December 2014
Cambridge Media April 2013 - November 2013
Zegit.com June 2013 - October 2013
Florida Construction June 2008 - April 2013
Absolute Web Services, Inc December 2012 - December 2012
Skills
Microsoft Office, Excel, Insurance, Data Entry, Writing, Editing, PowerPoint, Keynote, Microsoft Excel, SEO, Copywriting, Audio Editing, Social Media, Social Networking, Accounts Payable, Blogging, Web Content, Public Relations, Training, Journalism, Research, Facebook, Editorial, Creative Writing, Video Editing, Press Releases, Newsletters, WordPress, AP Style, Copy Editing, Content Strategy, News Writing, Content Development, New Media, Web Content Management, Content Management, SEO copywriting, Publishing, Speech Writing, Media Relations, Publicity
Education
Full Sail University 2012 — 2013
Masters, New Media Journalism
Grand Canyon University 2010 — 2012
BS, Psychology
Miami Dade College 2007 — 2010
Associates, Psychology
Holmes Braddock Senior High School 1998 — 2001
Diploma, High School
Lunacon Construction Group, Corp. December 2014 - Present
A Girls Kitchen September 2012 - Present
Examiner.com January 2012 - Present
KristinNicole.com May 2007 - Present
Axoline March 2007 - Present
Inktel Contact Center Solutions September 2014 - December 2014
Cambridge Media April 2013 - November 2013
Zegit.com June 2013 - October 2013
Florida Construction June 2008 - April 2013
Absolute Web Services, Inc December 2012 - December 2012
Skills
Microsoft Office, Excel, Insurance, Data Entry, Writing, Editing, PowerPoint, Keynote, Microsoft Excel, SEO, Copywriting, Audio Editing, Social Media, Social Networking, Accounts Payable, Blogging, Web Content, Public Relations, Training, Journalism, Research, Facebook, Editorial, Creative Writing, Video Editing, Press Releases, Newsletters, WordPress, AP Style, Copy Editing, Content Strategy, News Writing, Content Development, New Media, Web Content Management, Content Management, SEO copywriting, Publishing, Speech Writing, Media Relations, Publicity
Education
Full Sail University 2012 — 2013
Masters, New Media Journalism
Grand Canyon University 2010 — 2012
BS, Psychology
Miami Dade College 2007 — 2010
Associates, Psychology
Holmes Braddock Senior High School 1998 — 2001
Diploma, High School
Jose M. Serrano Alicea Jose M. Serrano Alicea's Inktel Contact Center Solutions Experience April 2015 - Present
Job Team Lead at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions April 2015 - Present
Inktel Contact Center Solutions June 2014 - Present
FHCHS of Puerto Rico, Inc. April 2013 - November 2013
Puerto Rico Veterans Advocate's Office July 2011 - April 2013
City of Bayamon August 2010 - June 2011
Office of the Puerto Rico Commissioner for Municipal Affairs September 2009 - July 2010
Office of the Puerto Rico Commissioner for Municipal Affairs January 2009 - September 2009
Puerto Rico Psychotherapeutic Institute (INSPIRA) November 2008 - January 2009
Martinez Alvarez, Menendez Cortada & Lefranc Romero, PSC August 2006 - August 2008
ParaJuris September 2005 - August 2006
Skills
Mental Health Counseling, Life Transitions, Lifestyle Coaching, Career Counseling, Paralegals, Call Center, Customer Service, Supervisory Experience, Federal Government, Federal Grants..., Bankruptcy, Health Insurance, Medicare, Legal Research, Legal Writing, Translation, Federal Courts, State Government, Local Government, Municipal Management, Legal Compliance, Standards Compliance, Psychotherapy, Crisis Intervention, Program Development
Education
University of Phoenix-Puerto Rico Campus 2005 — 2009
Master of Counseling, Mental Health Counseling/Counselor
University of Puerto Rico School of Law 1993 — 1997
University of Puerto Rico 1987 — 1992
Bachelor of Arts (B.A.), Psychology
Inktel Contact Center Solutions April 2015 - Present
Inktel Contact Center Solutions June 2014 - Present
FHCHS of Puerto Rico, Inc. April 2013 - November 2013
Puerto Rico Veterans Advocate's Office July 2011 - April 2013
City of Bayamon August 2010 - June 2011
Office of the Puerto Rico Commissioner for Municipal Affairs September 2009 - July 2010
Office of the Puerto Rico Commissioner for Municipal Affairs January 2009 - September 2009
Puerto Rico Psychotherapeutic Institute (INSPIRA) November 2008 - January 2009
Martinez Alvarez, Menendez Cortada & Lefranc Romero, PSC August 2006 - August 2008
ParaJuris September 2005 - August 2006
Skills
Mental Health Counseling, Life Transitions, Lifestyle Coaching, Career Counseling, Paralegals, Call Center, Customer Service, Supervisory Experience, Federal Government, Federal Grants..., Bankruptcy, Health Insurance, Medicare, Legal Research, Legal Writing, Translation, Federal Courts, State Government, Local Government, Municipal Management, Legal Compliance, Standards Compliance, Psychotherapy, Crisis Intervention, Program Development
Education
University of Phoenix-Puerto Rico Campus 2005 — 2009
Master of Counseling, Mental Health Counseling/Counselor
University of Puerto Rico School of Law 1993 — 1997
University of Puerto Rico 1987 — 1992
Bachelor of Arts (B.A.), Psychology
Steve Gavora's Inktel Contact Center Solutions Experience September 2015 - Present
Job Contract Corporate Trainer at Inktel Contact Center Solutions
Industry Professional Training & Coaching
Experience
Inktel Contact Center Solutions September 2015 - Present
CSI Healthcare IT April 2015 - September 2015
Fleetgistics June 2014 - March 2015
Aon Hewitt October 2011 - May 2014
Training Enterprises, Inc./C7 International/Promotion Test Training April 2009 - October 2011
Orange County Sheriff's Office June 1999 - April 2009
InfoSource August 1997 - June 1999
Allen and Associates April 1996 - June 1997
University/Alafaya Cooridor Transportation Association February 1991 - April 1996
Skills
Training, Leadership, Customer Service, Management, Team Building, Customer Satisfaction, Public Speaking, Human Resources, Change Management, Time Management, Staff Development, Marketing, Leadership Development, Interviews, Team Leadership, Instructional Design, Coaching, Project Planning, Onboarding, Employee Relations, Employee Training, Performance Management, Organizational..., Negotiation, Recruiting, Training Delivery, Budgets, Policy, Employee Engagement, Supervisory Skills, Team Management, Vendor Management, Needs Analysis, Career Development, Executive Coaching, Conflict Resolution, Organizational..., Government, Process Improvement, Business Planning, Contract Negotiation, Ethics, New Business Development, Small Business, Organizational Learning, Employee Benefits, Performance Improvement, Personal Development, Cerner
Education
Southern Police Institute 2004 — 2004
Command Officer Development Course, Police Command
University of Central Florida 1985 — 1989
BSBA, Marketing, General Business, Computer Information
Brevard Community College 1984 — 1986
A.S., Computer Information Systems
Brevard Community College 1984 — 1985
A.A., General Business
Inktel Contact Center Solutions September 2015 - Present
CSI Healthcare IT April 2015 - September 2015
Fleetgistics June 2014 - March 2015
Aon Hewitt October 2011 - May 2014
Training Enterprises, Inc./C7 International/Promotion Test Training April 2009 - October 2011
Orange County Sheriff's Office June 1999 - April 2009
InfoSource August 1997 - June 1999
Allen and Associates April 1996 - June 1997
University/Alafaya Cooridor Transportation Association February 1991 - April 1996
Skills
Training, Leadership, Customer Service, Management, Team Building, Customer Satisfaction, Public Speaking, Human Resources, Change Management, Time Management, Staff Development, Marketing, Leadership Development, Interviews, Team Leadership, Instructional Design, Coaching, Project Planning, Onboarding, Employee Relations, Employee Training, Performance Management, Organizational..., Negotiation, Recruiting, Training Delivery, Budgets, Policy, Employee Engagement, Supervisory Skills, Team Management, Vendor Management, Needs Analysis, Career Development, Executive Coaching, Conflict Resolution, Organizational..., Government, Process Improvement, Business Planning, Contract Negotiation, Ethics, New Business Development, Small Business, Organizational Learning, Employee Benefits, Performance Improvement, Personal Development, Cerner
Education
Southern Police Institute 2004 — 2004
Command Officer Development Course, Police Command
University of Central Florida 1985 — 1989
BSBA, Marketing, General Business, Computer Information
Brevard Community College 1984 — 1986
A.S., Computer Information Systems
Brevard Community College 1984 — 1985
A.A., General Business
Robert Quintana Robert Quintana's Inktel Contact Center Solutions Experience November 2014 - January 2015
Job Sales Associate at Macy's
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions November 2014 - January 2015
Macy's April 2013 - November 2014
Macy's November 2012 - January 2013
Macy's December 2010 - January 2011
City of Miami March 2009 - March 2009
Nine West April 2006 - May 2006
Skills
Social Media, Advertising, Facebook, Public Relations, Marketing, PowerPoint, Customer Service, Sales
Education
Florida International University 2006 — 2010
Bachelors of Business Administration (BBA), Marketing
Miami Dade College 2003 — 2006
Associate in Arts, Education
Inktel Contact Center Solutions November 2014 - January 2015
Macy's April 2013 - November 2014
Macy's November 2012 - January 2013
Macy's December 2010 - January 2011
City of Miami March 2009 - March 2009
Nine West April 2006 - May 2006
Skills
Social Media, Advertising, Facebook, Public Relations, Marketing, PowerPoint, Customer Service, Sales
Education
Florida International University 2006 — 2010
Bachelors of Business Administration (BBA), Marketing
Miami Dade College 2003 — 2006
Associate in Arts, Education
Christine Jusino's Inktel Contact Center Solutions Experience February 2007 - December 2008
Job Human Resource Coordinator at Lecoq Cuisine Corporation
Industry Consumer Services
Experience
Lecoq Cuisine Corporation June 2015 - Present
Town of Greenwich March 2015 - June 2015
LeadQual, LLC January 2015 - March 2015
Towers Watson September 2014 - November 2014
Xerox August 2011 - July 2014
CVS Caremark September 2009 - July 2011
Florida's Blood Centers (FBC) January 2009 - August 2009
Interactive Response Technologies, (IRT) October 2007 - January 2009
Inktel Contact Center Solutions February 2007 - December 2008
Skills
Management, Customer Service, Microsoft Office, Leadership, Training, Microsoft Excel, Outlook Express, PeopleSoft, Employee Benefits, Call Centers, HIPAA, Outlook, Human Resources, Claim, Customer, Health Insurance, Healthcare Management, Disability Insurance, Pensions, Leave of Absence, Retirement, Flexible Spending..., HRIS
Education
Colorado Technical University 2012 — 2016
Bachelor's of Science in Health Care Management, Health/Health Care Administration/Management
Colorado Technical University 2012 — 2015
Associate's of Science in Health Care Administration, Health/Health Care Administration/Management, 3.11 GPA
Lecoq Cuisine Corporation June 2015 - Present
Town of Greenwich March 2015 - June 2015
LeadQual, LLC January 2015 - March 2015
Towers Watson September 2014 - November 2014
Xerox August 2011 - July 2014
CVS Caremark September 2009 - July 2011
Florida's Blood Centers (FBC) January 2009 - August 2009
Interactive Response Technologies, (IRT) October 2007 - January 2009
Inktel Contact Center Solutions February 2007 - December 2008
Skills
Management, Customer Service, Microsoft Office, Leadership, Training, Microsoft Excel, Outlook Express, PeopleSoft, Employee Benefits, Call Centers, HIPAA, Outlook, Human Resources, Claim, Customer, Health Insurance, Healthcare Management, Disability Insurance, Pensions, Leave of Absence, Retirement, Flexible Spending..., HRIS
Education
Colorado Technical University 2012 — 2016
Bachelor's of Science in Health Care Management, Health/Health Care Administration/Management
Colorado Technical University 2012 — 2015
Associate's of Science in Health Care Administration, Health/Health Care Administration/Management, 3.11 GPA
Cully Waggoner Cully Waggoner's Inktel Contact Center Solutions Experience October 2012 - December 2014
Job Team Lead at Inktel Contact Center Solutions
Industry Consumer Services
Experience
Inktel Contact Center Solutions October 2012 - December 2014
Practical Solutions Group May 2012 - July 2012
Worldwide Computers, LLC December 2011 - May 2012
CompNation April 2011 - September 2011
InfoTel Distributors March 2004 - June 2009
The Cobalt Group, Inc May 2003 - June 2003
Dadeland Dodge, Inc. September 2001 - April 2003
Pomeroy Computer Resources July 1999 - April 2000
CompUSA August 1998 - June 1999
IKON Office Solutions Technology Services September 1997 - July 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Visio, Norton Utilities, Sales Management, Sales Process, Sales Presentations, Sales, Account Management, Customer Oriented, Customer Acquisition, Customer Retention, Customer Satisfaction, Customer Service, Thinking Outside The Box, E-commerce, Product Management, Product Marketing, Databases, Data Mining, Information Technology, Healthcare Information..., Health Insurance, Purchasing, Purchasing Processes, Procurement, New Business Development, Small Business, Training, Trainers, Foreclosures, Foreclosure Defense, Management, Marketing, CRM, B2B, Business Development, Call Center, Social Media Marketing, Coaching, Direct Sales, Call Centers, Recruiting, Salesforce.com, Retail, Program Management, Negotiation, Telemarketing
Education
Miami Dade College 1979 — 1981
No Degree
Southwest Senior High School 1976 — 1978
Diploma
Inktel Contact Center Solutions October 2012 - December 2014
Practical Solutions Group May 2012 - July 2012
Worldwide Computers, LLC December 2011 - May 2012
CompNation April 2011 - September 2011
InfoTel Distributors March 2004 - June 2009
The Cobalt Group, Inc May 2003 - June 2003
Dadeland Dodge, Inc. September 2001 - April 2003
Pomeroy Computer Resources July 1999 - April 2000
CompUSA August 1998 - June 1999
IKON Office Solutions Technology Services September 1997 - July 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Visio, Norton Utilities, Sales Management, Sales Process, Sales Presentations, Sales, Account Management, Customer Oriented, Customer Acquisition, Customer Retention, Customer Satisfaction, Customer Service, Thinking Outside The Box, E-commerce, Product Management, Product Marketing, Databases, Data Mining, Information Technology, Healthcare Information..., Health Insurance, Purchasing, Purchasing Processes, Procurement, New Business Development, Small Business, Training, Trainers, Foreclosures, Foreclosure Defense, Management, Marketing, CRM, B2B, Business Development, Call Center, Social Media Marketing, Coaching, Direct Sales, Call Centers, Recruiting, Salesforce.com, Retail, Program Management, Negotiation, Telemarketing
Education
Miami Dade College 1979 — 1981
No Degree
Southwest Senior High School 1976 — 1978
Diploma
Tim Sanchez's Inktel Contact Center Solutions Experience 2014 - 2015
Job Heading up Global Talent Acquisition at KLX Aerospace Solutions
Industry Outsourcing/Offshoring
Experience
KLX Aerospace Solutions 2015 - Present
Inktel Contact Center Solutions 2014 - 2015
World Fuel Services 2010 - 2014
BRIC Systems 2009 - 2011
Agency Staffing April 2006 - December 2008
theglobe.com/Voiceglo January 2005 - March 2006
Franklin Templeton Investments May 2002 - December 2004
Skills
Brazilian Portuguese, Technical Recruiting, Spanish, Latin America, Social Networking, Talent Acquisition, Recruitment/Retention, OBIEE, Oracle E-Business Suite, Java, ETRM, PL/SQL, Applicant Tracking..., Recruiting, Onboarding, Sourcing, Interviews, Business Analysis, Screening, Benefits Negotiation, SDLC, Temporary Placement, Management, Employment Law, Internet Recruiting, Leadership, ERP, Vendor Management, Program Management, College Recruiting, Executive Search, Talent Management, Information Technology, Human Resources, Screening Resumes, Staff Augmentation, Workforce Planning, Public Speaking, Employee Relations, Temporary Staffing, Staffing Services, Team Management, Permanent Placement, Oracle, Hiring, Contract Recruitment, Headhunt, Resource Management, Team Leadership, HR Policies
Education
Babson College 1998 — 2002
Business Administration, Finance / Accounting / Japanese
Miami Country Day School 1994 — 1998
Camp Towanda
Camp Towanda
KLX Aerospace Solutions 2015 - Present
Inktel Contact Center Solutions 2014 - 2015
World Fuel Services 2010 - 2014
BRIC Systems 2009 - 2011
Agency Staffing April 2006 - December 2008
theglobe.com/Voiceglo January 2005 - March 2006
Franklin Templeton Investments May 2002 - December 2004
Skills
Brazilian Portuguese, Technical Recruiting, Spanish, Latin America, Social Networking, Talent Acquisition, Recruitment/Retention, OBIEE, Oracle E-Business Suite, Java, ETRM, PL/SQL, Applicant Tracking..., Recruiting, Onboarding, Sourcing, Interviews, Business Analysis, Screening, Benefits Negotiation, SDLC, Temporary Placement, Management, Employment Law, Internet Recruiting, Leadership, ERP, Vendor Management, Program Management, College Recruiting, Executive Search, Talent Management, Information Technology, Human Resources, Screening Resumes, Staff Augmentation, Workforce Planning, Public Speaking, Employee Relations, Temporary Staffing, Staffing Services, Team Management, Permanent Placement, Oracle, Hiring, Contract Recruitment, Headhunt, Resource Management, Team Leadership, HR Policies
Education
Babson College 1998 — 2002
Business Administration, Finance / Accounting / Japanese
Miami Country Day School 1994 — 1998
Camp Towanda
Camp Towanda
Steven Taveras Steven Taveras's Inktel Contact Center Solutions Experience January 2007 - July 2014
Job Buyer Assistant at GA Telesis
Industry Accounting
Experience
GA Telesis April 2014 - Present
Inktel Contact Center Solutions January 2007 - July 2014
FAMIS INC. August 2012 - October 2013
Skills
Accounting, Customer Service, Microsoft Excel, Microsoft Office, QuickBooks, Accounts Receivable, Data Entry, Financial Reporting, Leadership, Invoicing, Access, Customer Experience, Customer Satisfaction, Process Improvement, Sage, PowerPoint, Payroll, Forecasting, Customer Retention, Sales, Microsoft Word, Teamwork, Outlook, Financial Analysis, Accounts Payable, Time Management, Team Leadership, Management, Budgets, Call Centers
Education
Broward College 2010 — 2014
Associate's degree, Accounting
GA Telesis April 2014 - Present
Inktel Contact Center Solutions January 2007 - July 2014
FAMIS INC. August 2012 - October 2013
Skills
Accounting, Customer Service, Microsoft Excel, Microsoft Office, QuickBooks, Accounts Receivable, Data Entry, Financial Reporting, Leadership, Invoicing, Access, Customer Experience, Customer Satisfaction, Process Improvement, Sage, PowerPoint, Payroll, Forecasting, Customer Retention, Sales, Microsoft Word, Teamwork, Outlook, Financial Analysis, Accounts Payable, Time Management, Team Leadership, Management, Budgets, Call Centers
Education
Broward College 2010 — 2014
Associate's degree, Accounting
laTasha Arnold laTasha Arnold's Inktel Contact Center Solutions Experience April 2013 - December 2013
Job Outsourcing/Offshoring Professional
Industry Telecommunications
Experience
Inktel Contact Center Solutions April 2013 - December 2013
Sykes 2011 - 2012
Protection One April 2007 - January 2008
mystic dunes resort and golf club March 2006 - April 2007
Skills
Learning Quickly, Dedication to..., Friendly Personality, Microsoft Office, Microsoft Word, Microsoft Excel, Multi Tasking, Data Entry, Database Administration, Report Writing, Oral & Written..., Analytical Skills, Analytical Reasoning
Education
haines city high scool 2002 — 2003
diploma, Regular/General High School/Secondary Diploma Program
Florida Technical College
computer electronic
Inktel Contact Center Solutions April 2013 - December 2013
Sykes 2011 - 2012
Protection One April 2007 - January 2008
mystic dunes resort and golf club March 2006 - April 2007
Skills
Learning Quickly, Dedication to..., Friendly Personality, Microsoft Office, Microsoft Word, Microsoft Excel, Multi Tasking, Data Entry, Database Administration, Report Writing, Oral & Written..., Analytical Skills, Analytical Reasoning
Education
haines city high scool 2002 — 2003
diploma, Regular/General High School/Secondary Diploma Program
Florida Technical College
computer electronic
Morgan Mendis Morgan Mendis's Inktel Contact Center Solutions Experience September 2014 - December 2014
Job Healthcare Data Analyst
Industry Hospital & Health Care
Experience
Aledade, Inc. September 2015 - Present
ChenMed January 2015 - August 2015
AvMed October 2014 - December 2014
Inktel Contact Center Solutions September 2014 - December 2014
xTeros Inc. May 2014 - July 2014
MASC Medical Recruitment Firm July 2012 - July 2013
Atlantic Radio Telephone July 2012 - September 2012
The Mitchell Group May 2012 - July 2012
Arlington County July 2009 - August 2009
Skills
Social Media, Research, Public Relations, Public Speaking, Microsoft Word, Community Outreach, PowerPoint, Microsoft Office, Microsoft Excel, Event Planning, Customer Service, Windows, Teamwork, English, Statistics, Stata, R, Health Insurance, Health Insurance..., SQL, Data Analysis, Databases, Statistical Modeling, Analysis
Education
Florida International University 2011 — 2014
Bachelor of Arts (B.A.), Economics
Centro Universitário UNA 2013 — 2013
Certificate, Portuguese and Brazilian Culture
Tartu Ülikool 2011 — 2011
Springbrook High School 2005 — 2010
Coursera Data Science
Coursera Data Science
Aledade, Inc. September 2015 - Present
ChenMed January 2015 - August 2015
AvMed October 2014 - December 2014
Inktel Contact Center Solutions September 2014 - December 2014
xTeros Inc. May 2014 - July 2014
MASC Medical Recruitment Firm July 2012 - July 2013
Atlantic Radio Telephone July 2012 - September 2012
The Mitchell Group May 2012 - July 2012
Arlington County July 2009 - August 2009
Skills
Social Media, Research, Public Relations, Public Speaking, Microsoft Word, Community Outreach, PowerPoint, Microsoft Office, Microsoft Excel, Event Planning, Customer Service, Windows, Teamwork, English, Statistics, Stata, R, Health Insurance, Health Insurance..., SQL, Data Analysis, Databases, Statistical Modeling, Analysis
Education
Florida International University 2011 — 2014
Bachelor of Arts (B.A.), Economics
Centro Universitário UNA 2013 — 2013
Certificate, Portuguese and Brazilian Culture
Tartu Ülikool 2011 — 2011
Springbrook High School 2005 — 2010
Coursera Data Science
Coursera Data Science
Chris Chinni Chris Chinni's Inktel Contact Center Solutions Experience March 2014 - June 2015
Job Managing Partner at Catalift Ventures
Industry Outsourcing/Offshoring
Experience
Catalift Ventures June 2015 - Present
Inktel Contact Center Solutions March 2014 - June 2015
MedFi International January 2012 - March 2014
Collections Management Solutions February 2010 - January 2012
RSource August 2008 - January 2010
Key Equipment Finance February 2004 - August 2008
Creditek (now Genpact) March 2002 - February 2004
KPMG October 1999 - March 2002
Skills
Process Improvement, Call Center, Risk Management, Financial Analysis, Financial Services, Credit, Vendor Management, Strategic Planning, Operations Management, Outsourcing, Account Management, Team Building, Change Management, New Business Development, Business Development, Call Centers, Contract Negotiation, Management, Leadership, Executive Management, Start-ups, Finance, Forecasting, Mergers & Acquisitions, Business Process..., Business Planning, Integration, Strategy, Negotiation, Sales, Banking, CRM, Sales Management, Management Consulting, Small Business, B2B, Program Management, Insurance, Analysis, Cross-functional Team..., Business Analysis, Relationship Management, Customer Retention, Business Strategy, Strategic Partnerships, Customer Satisfaction, Pricing, Team Leadership, Portfolio Management, Entrepreneurship
Education
Seton Hall University 1991 — 1993
Masters, Public Administration
Catalift Ventures June 2015 - Present
Inktel Contact Center Solutions March 2014 - June 2015
MedFi International January 2012 - March 2014
Collections Management Solutions February 2010 - January 2012
RSource August 2008 - January 2010
Key Equipment Finance February 2004 - August 2008
Creditek (now Genpact) March 2002 - February 2004
KPMG October 1999 - March 2002
Skills
Process Improvement, Call Center, Risk Management, Financial Analysis, Financial Services, Credit, Vendor Management, Strategic Planning, Operations Management, Outsourcing, Account Management, Team Building, Change Management, New Business Development, Business Development, Call Centers, Contract Negotiation, Management, Leadership, Executive Management, Start-ups, Finance, Forecasting, Mergers & Acquisitions, Business Process..., Business Planning, Integration, Strategy, Negotiation, Sales, Banking, CRM, Sales Management, Management Consulting, Small Business, B2B, Program Management, Insurance, Analysis, Cross-functional Team..., Business Analysis, Relationship Management, Customer Retention, Business Strategy, Strategic Partnerships, Customer Satisfaction, Pricing, Team Leadership, Portfolio Management, Entrepreneurship
Education
Seton Hall University 1991 — 1993
Masters, Public Administration
Jordi De Joseph's Inktel Contact Center Solutions Experience January 2015 - Present
Job Vice President of Solutions at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions January 2015 - Present
SkyBank Financial October 2013 - February 2015
FrontStream Payments September 2008 - March 2011
Cruises Only December 2002 - November 2007
Cruise Division 2006 - 2007
Skills
Leadership, Call Center Development, Customer Acquisition, Outsourcing, Order Fulfillment, Management, Marketing, Sales, Email Marketing, Customer Service, E-commerce, Marketing Strategy, Strategic Partnerships, Sales Management, Training, Strategic Planning, Advertising, Business Development, Strategy, New Business Development, Social Media Marketing, Customer Retention, Account Management, Contract Negotiation, Sales Process, Cross-functional Team..., Operations Management, Salesforce.com, Public Relations, Online Marketing, Call Centers, B2B, Lead Generation, Online Advertising, CRM, Competitive Analysis, Business Planning, Direct Sales, Sales Operations, Product Marketing, Retail, Executive Management, Merchant Services, Recruiting, Product Management
Education
St. Thomas University 2006 — 2008
Masters, Master of Science Business Administration -Sports Management
St. Thomas University 1994 — 2000
BA, International Business Management
Inktel Contact Center Solutions January 2015 - Present
SkyBank Financial October 2013 - February 2015
FrontStream Payments September 2008 - March 2011
Cruises Only December 2002 - November 2007
Cruise Division 2006 - 2007
Skills
Leadership, Call Center Development, Customer Acquisition, Outsourcing, Order Fulfillment, Management, Marketing, Sales, Email Marketing, Customer Service, E-commerce, Marketing Strategy, Strategic Partnerships, Sales Management, Training, Strategic Planning, Advertising, Business Development, Strategy, New Business Development, Social Media Marketing, Customer Retention, Account Management, Contract Negotiation, Sales Process, Cross-functional Team..., Operations Management, Salesforce.com, Public Relations, Online Marketing, Call Centers, B2B, Lead Generation, Online Advertising, CRM, Competitive Analysis, Business Planning, Direct Sales, Sales Operations, Product Marketing, Retail, Executive Management, Merchant Services, Recruiting, Product Management
Education
St. Thomas University 2006 — 2008
Masters, Master of Science Business Administration -Sports Management
St. Thomas University 1994 — 2000
BA, International Business Management
Gustavo A Velasco Gustavo A Velasco's Inktel Contact Center Solutions Experience March 2014 - August 2014
Job Sales manager at LA Fitness
Industry Health, Wellness and Fitness
Experience
LA Fitness November 2014 - Present
Florida International University August 2011 - Present
Inktel Contact Center Solutions March 2014 - August 2014
Inktel Contact Center Solutions September 2013 - August 2014
AMP Fitness April 2011 - August 2013
Skills
Telemarketing, Friendly Personality, Positive Team Player, Teamwork, Dependable Team Player, Motivational Speaking, Dedicated to work, Continuous Improvement, Sales, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Personal Training, Reading Comprehension, Speed Reading, Call Centers, Customer Experience, Time Management, Data Entry, Spreadsheets, PowerPoint, Customer Service, Public Speaking, Management, Marketing, Social Media, Leadership
Education
Florida International University 2011 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Broward College 2010 — 2012
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
LA Fitness November 2014 - Present
Florida International University August 2011 - Present
Inktel Contact Center Solutions March 2014 - August 2014
Inktel Contact Center Solutions September 2013 - August 2014
AMP Fitness April 2011 - August 2013
Skills
Telemarketing, Friendly Personality, Positive Team Player, Teamwork, Dependable Team Player, Motivational Speaking, Dedicated to work, Continuous Improvement, Sales, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Personal Training, Reading Comprehension, Speed Reading, Call Centers, Customer Experience, Time Management, Data Entry, Spreadsheets, PowerPoint, Customer Service, Public Speaking, Management, Marketing, Social Media, Leadership
Education
Florida International University 2011 — 2015
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Broward College 2010 — 2012
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Michael Genova's Inktel Contact Center Solutions Experience 2011 - 2013
Job Intake Specialist at Altegra Health
Industry Hospital & Health Care
Experience
Altegra Health May 2014 - Present
Danesi USA August 2013 - April 2014
Inktel Contact Center Solutions 2011 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Leadership, Management, Teamwork, Training
Education
Full Sail University 2013 — 2015
Bachelor's degree, Sports Marketing and Media
Florida International University 2007 — 2008
Associate's degree, Philosophy
Altegra Health May 2014 - Present
Danesi USA August 2013 - April 2014
Inktel Contact Center Solutions 2011 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java, Leadership, Management, Teamwork, Training
Education
Full Sail University 2013 — 2015
Bachelor's degree, Sports Marketing and Media
Florida International University 2007 — 2008
Associate's degree, Philosophy
Kevin Weiner Kevin Weiner's Inktel Contact Center Solutions Experience January 2015 - Present
Job Operations Manager at Inktel Contact Center Solutions
Industry Telecommunications
Experience
Inktel Contact Center Solutions January 2015 - Present
Convergys January 2007 - January 2015
Skills
Leadership, Customer Service, Process Improvement, Training, Operations Management, Project Management, Recruiting, Team Leadership, Team Management, Research, Business Planning, Business Development, Team Development, Team Building, Management, Business Strategy, Mentoring
Education
Florida Atlantic University - College of Business
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Inktel Contact Center Solutions January 2015 - Present
Convergys January 2007 - January 2015
Skills
Leadership, Customer Service, Process Improvement, Training, Operations Management, Project Management, Recruiting, Team Leadership, Team Management, Research, Business Planning, Business Development, Team Development, Team Building, Management, Business Strategy, Mentoring
Education
Florida Atlantic University - College of Business
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Dolores Ramos Dolores Ramos's Inktel Contact Center Solutions Experience March 2006 - December 2014
Job Admissions Coordinator
Industry Hospital & Health Care
Experience
Vi at Aventura August 2013 - Present
Inktel Contact Center Solutions March 2006 - December 2014
Skills
Call Center, Customer Service, Call Centers, Customer Satisfaction, Customer Retention, Training, Leadership, Time Management, Customer Experience, Team Building, Recruiting, Administrative..., Outlook, Interviews, Employee Training, Hiring, Administrative..., Microsoft Excel
Education
American InterContinental University 2015 — 2017
Bachelor's degree, Healthcare Managment
American InterContinental University 2009 — 2010
Associate of Arts (AA), Business/Health Care Administration/Management, 3.58
Vi at Aventura August 2013 - Present
Inktel Contact Center Solutions March 2006 - December 2014
Skills
Call Center, Customer Service, Call Centers, Customer Satisfaction, Customer Retention, Training, Leadership, Time Management, Customer Experience, Team Building, Recruiting, Administrative..., Outlook, Interviews, Employee Training, Hiring, Administrative..., Microsoft Excel
Education
American InterContinental University 2015 — 2017
Bachelor's degree, Healthcare Managment
American InterContinental University 2009 — 2010
Associate of Arts (AA), Business/Health Care Administration/Management, 3.58
Lauryn Overton Lauryn Overton's Inktel Contact Center Solutions Experience September 2013 - August 2014
Job Master of Human Resources Candidate at University of South Carolina
Industry Human Resources
Experience
The Darla Moore School of Business August 2015 - Present
Inktel Contact Center Solutions September 2013 - August 2014
Office of Congresswoman Frederica Wilson - FL District 24 July 2013 - September 2013
Dartmouth College Afro-American Society September 2012 - June 2013
The Black Archives, History and Research Foundation of South Florida, Inc. July 2012 - September 2012
Dartmouth College September 2011 - June 2012
American Bar Association January 2012 - March 2012
Dartmouth College March 2011 - June 2011
Dartmouth College September 2010 - December 2010
Dartmouth Hitchcock Medical Center January 2010 - December 2010
Education
University of South Carolina - Darla Moore School of Business 2015 — 2016
Master’s Degree, Master of Human Resources
Dartmouth College 2009 — 2013
B.A., Government, African & African American Studies, cum laude
Universidad de las Américas Puebla 2011 — 2011
Language Study Abroad Program
North Miami Senior High 2005 — 2009
International Baccalaureate Diploma
The Darla Moore School of Business August 2015 - Present
Inktel Contact Center Solutions September 2013 - August 2014
Office of Congresswoman Frederica Wilson - FL District 24 July 2013 - September 2013
Dartmouth College Afro-American Society September 2012 - June 2013
The Black Archives, History and Research Foundation of South Florida, Inc. July 2012 - September 2012
Dartmouth College September 2011 - June 2012
American Bar Association January 2012 - March 2012
Dartmouth College March 2011 - June 2011
Dartmouth College September 2010 - December 2010
Dartmouth Hitchcock Medical Center January 2010 - December 2010
Education
University of South Carolina - Darla Moore School of Business 2015 — 2016
Master’s Degree, Master of Human Resources
Dartmouth College 2009 — 2013
B.A., Government, African & African American Studies, cum laude
Universidad de las Américas Puebla 2011 — 2011
Language Study Abroad Program
North Miami Senior High 2005 — 2009
International Baccalaureate Diploma
Jasmine Eggestein Jasmine Eggestein's Inktel Contact Center Solutions Experience September 2015 - Present
Job IT Desktop Support
Industry Computer & Network Security
Experience
Inktel Contact Center Solutions September 2015 - Present
Entia Ventures July 2014 - September 2015
Habilitative Services Inc June 2011 - August 2013
Sunshine Foods November 2008 - August 2011
Skills
Information Assurance, Research, Customer Service, Troubleshooting, Microsoft Exchange, SharePoint, Windows 7, Active Directory, Microsoft Office, System Administration, SharePoint Designer, Cisco Meraki, Spiceworks, Microsoft Excel, PowerPoint, First Aid, Visual Basic, Microsoft Word, Access, EnCase, Workstations, P2 Commander, Helix, Wireshark, FTK, NetWitness, WinAudit, Oracle SQL Developer, Windows Vista, Information Security, HTML, CSS
Education
Nova Southeastern University 2013 — 2015
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
University of Tampa 2010 — 2013
Bachelor of Science (B.S.), Criminology
Inktel Contact Center Solutions September 2015 - Present
Entia Ventures July 2014 - September 2015
Habilitative Services Inc June 2011 - August 2013
Sunshine Foods November 2008 - August 2011
Skills
Information Assurance, Research, Customer Service, Troubleshooting, Microsoft Exchange, SharePoint, Windows 7, Active Directory, Microsoft Office, System Administration, SharePoint Designer, Cisco Meraki, Spiceworks, Microsoft Excel, PowerPoint, First Aid, Visual Basic, Microsoft Word, Access, EnCase, Workstations, P2 Commander, Helix, Wireshark, FTK, NetWitness, WinAudit, Oracle SQL Developer, Windows Vista, Information Security, HTML, CSS
Education
Nova Southeastern University 2013 — 2015
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
University of Tampa 2010 — 2013
Bachelor of Science (B.S.), Criminology
Maria-Hofner (Ming Lee) Cooke Maria-Hofner (Ming Lee) Cooke's Inktel Contact Center Solutions Experience October 2014 - January 2015
Job Hospitality Professional
Industry Hospitality
Experience
NoVe Kitchen & Bar December 2010 - Present
Inktel Contact Center Solutions October 2014 - January 2015
Publix Super Markets April 2006 - March 2010
Cooke Networking Services March 2003 - January 2005
Skills
Social Media, Social Media Marketing, Customer Service, Customer Satisfaction, Customer Oriented, Microsoft Office, Internet, Cashiering, Modeling, Brand Development, Cooking, Menu Development, Food & Beverage, Sales, Hospitality
Education
Broward Community College 2005 — 2016
Pilot Technology/Aviation Operations
NoVe Kitchen & Bar December 2010 - Present
Inktel Contact Center Solutions October 2014 - January 2015
Publix Super Markets April 2006 - March 2010
Cooke Networking Services March 2003 - January 2005
Skills
Social Media, Social Media Marketing, Customer Service, Customer Satisfaction, Customer Oriented, Microsoft Office, Internet, Cashiering, Modeling, Brand Development, Cooking, Menu Development, Food & Beverage, Sales, Hospitality
Education
Broward Community College 2005 — 2016
Pilot Technology/Aviation Operations
Natalie Perez Natalie Perez's Inktel Contact Center Solutions Experience May 2010 - August 2010
Job Programming Research Specialist at Univision Communications Inc.
Industry Marketing and Advertising
Experience
Univision Communications Inc. August 2015 - Present
101 Management Group October 2014 - Present
University of Florida January 2014 - May 2014
Zeta Tau Alpha Fraternity March 2013 - May 2014
Dance Marathon at the University of Florida August 2012 - April 2014
University Tees May 2012 - August 2013
Inktel Contact Center Solutions May 2010 - August 2010
Skills
Event Planning, Marketing, Fundraising, Spanish-speaking, Teamwork, Social Media Marketing, Microsoft Office, Non-profit Volunteer, Microsoft Excel, Microsoft Word, Facebook
Education
University of Florida- Warrington College of Business 2011 — 2015
Bachelor of Science in Business Administration, Marketing
University of Florida College of Journalism and Communications 2011 — 2015
Minor, Mass Communication/Media Studies
Universidad Autonoma de Barcelona 2013 — 2013
Univision Communications Inc. August 2015 - Present
101 Management Group October 2014 - Present
University of Florida January 2014 - May 2014
Zeta Tau Alpha Fraternity March 2013 - May 2014
Dance Marathon at the University of Florida August 2012 - April 2014
University Tees May 2012 - August 2013
Inktel Contact Center Solutions May 2010 - August 2010
Skills
Event Planning, Marketing, Fundraising, Spanish-speaking, Teamwork, Social Media Marketing, Microsoft Office, Non-profit Volunteer, Microsoft Excel, Microsoft Word, Facebook
Education
University of Florida- Warrington College of Business 2011 — 2015
Bachelor of Science in Business Administration, Marketing
University of Florida College of Journalism and Communications 2011 — 2015
Minor, Mass Communication/Media Studies
Universidad Autonoma de Barcelona 2013 — 2013
Kalen Capellan's Inktel Contact Center Solutions Experience March 2013 - March 2014
Job Payroll Specialist
Industry Aviation & Aerospace
Experience
Silver Airways April 2015 - Present
Corporate Resource Services November 2014 - March 2015
OneKreate March 2014 - November 2014
Inktel Contact Center Solutions March 2013 - March 2014
ABB CONCISE Optical Group August 2011 - January 2013
Skills
Performance Management, Spanish-speaking, Professional appearance..., Organized Multi-tasker, ADP Payroll, ADP ezLaborManager, ADP Payforce, ADP HRB, Microsoft, Excel, Power Point, Outlook, Microsoft Excel, Kronos, Process Improvement, Management, Kronos Timekeeping, Conflict Resolution, Talent Acquisition, Sales Operations, Coaching, Open Enrollment, Payroll, Call Centers, Time Management, Software Documentation, Program Management, Succession Planning, Salesforce.com, Onboarding, Human Resources, Organizational..., Talent Management, Recruiting, Customer Service, Business Analysis, Data Analysis, Access
Education
University of South Florida 2007 — 2014
Bachelor's Degree, Information Science/Studies
Silver Airways April 2015 - Present
Corporate Resource Services November 2014 - March 2015
OneKreate March 2014 - November 2014
Inktel Contact Center Solutions March 2013 - March 2014
ABB CONCISE Optical Group August 2011 - January 2013
Skills
Performance Management, Spanish-speaking, Professional appearance..., Organized Multi-tasker, ADP Payroll, ADP ezLaborManager, ADP Payforce, ADP HRB, Microsoft, Excel, Power Point, Outlook, Microsoft Excel, Kronos, Process Improvement, Management, Kronos Timekeeping, Conflict Resolution, Talent Acquisition, Sales Operations, Coaching, Open Enrollment, Payroll, Call Centers, Time Management, Software Documentation, Program Management, Succession Planning, Salesforce.com, Onboarding, Human Resources, Organizational..., Talent Management, Recruiting, Customer Service, Business Analysis, Data Analysis, Access
Education
University of South Florida 2007 — 2014
Bachelor's Degree, Information Science/Studies
Gina vogl's Inktel Contact Center Solutions Experience August 2011 - January 2012
Job Compliance Coordinator
Industry Executive Office
Experience
Pride Health July 2015 - Present
Optima Medical Center March 2015 - May 2015
Florida Healthcare Plus, Inc January 2012 - December 2014
Inktel Contact Center Solutions August 2011 - January 2012
7-Eleven May 2011 - September 2011
Skills
Physician Liason, Compliance Management, Research, Claim Investigation, Leadership, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Sales, Management, Training, Photoshop, Provider Relations, Clerical Skills, Transportation..., Executive...
Education
Florida National University
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse
Westland Hialeah
Westland Hialeah
Westland Hialeah
Pride Health July 2015 - Present
Optima Medical Center March 2015 - May 2015
Florida Healthcare Plus, Inc January 2012 - December 2014
Inktel Contact Center Solutions August 2011 - January 2012
7-Eleven May 2011 - September 2011
Skills
Physician Liason, Compliance Management, Research, Claim Investigation, Leadership, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Sales, Management, Training, Photoshop, Provider Relations, Clerical Skills, Transportation..., Executive...
Education
Florida National University
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse
Westland Hialeah
Westland Hialeah
Westland Hialeah
Christine Guzman Christine Guzman's Inktel Contact Center Solutions Experience April 2014 - Present
Job Financial Controller at Inktel
Industry Accounting
Experience
Inktel Contact Center Solutions April 2014 - Present
iD Commerce and Logistics April 2014 - Present
OmniPoint Staffing October 2011 - April 2014
Skills
Management, ERP, Financial Reporting, Accounting, Financial Analysis, Sarbanes-Oxley Act, General Ledger, Controllers, Recruiting, Internal Controls, Corporate Finance, Lease Options, Trustee, Treasury Management, Cash Flow Forecasting, Financial Forecasting, Planning Budgeting &..., Human Resources, Benefits Administration, Payroll Administration
Education
Florida International University - College of Business
Bachelor of Science (B.S.), Accounting
Southern New Hampshire University
Master’s Degree, Forensic Accounting
Inktel Contact Center Solutions April 2014 - Present
iD Commerce and Logistics April 2014 - Present
OmniPoint Staffing October 2011 - April 2014
Skills
Management, ERP, Financial Reporting, Accounting, Financial Analysis, Sarbanes-Oxley Act, General Ledger, Controllers, Recruiting, Internal Controls, Corporate Finance, Lease Options, Trustee, Treasury Management, Cash Flow Forecasting, Financial Forecasting, Planning Budgeting &..., Human Resources, Benefits Administration, Payroll Administration
Education
Florida International University - College of Business
Bachelor of Science (B.S.), Accounting
Southern New Hampshire University
Master’s Degree, Forensic Accounting
Shannon McGee's Inktel Contact Center Solutions Experience May 2013 - June 2015
Job Juris Doctor Candidate
Industry Law Practice
Experience
St. Thomas University School of Law August 2015 - Present
Inktel Contact Center Solutions May 2013 - June 2015
kabookaboo Marketing May 2012 - May 2013
Surgeon's Advisor May 2011 - May 2012
Coldwell Banker Real Estate October 2009 - October 2011
Skills
Search Engine..., Account Management, Client Communications, Online Marketing, Social Networking, Fashion, Real Estate, Advertising, SEM, Social Media Marketing, Social Media, PPC, Email Marketing, Web Analytics, Digital Marketing, Blogging, Google Adwords, Google Analytics, Facebook, Affiliate Marketing, Web Design, Online Advertising, SMO, Website Development, Link Building, Viral Marketing, Web Development, Copywriting, Sellers, Direct Marketing, Mobile Marketing, Lead Generation, Keyword Research, Conversion Optimization, YouTube, CMS, Digital Strategy, Organic Search, Marketing Strategy, Wordpress, New Business Development, First Time Home Buyers, SEO, CRM, Web Marketing, Marketing, Integrated Marketing, Sales, Communication
Education
St. Thomas University School of Law 2015 — 2018
Doctor of Law (J.D.), Law
Florida International University 2009 — 2011
Master of Science, Global Strategic Communications
University of Florida 2005 — 2009
Bachelor of Science, Advertising, Psychology
St. Thomas University School of Law August 2015 - Present
Inktel Contact Center Solutions May 2013 - June 2015
kabookaboo Marketing May 2012 - May 2013
Surgeon's Advisor May 2011 - May 2012
Coldwell Banker Real Estate October 2009 - October 2011
Skills
Search Engine..., Account Management, Client Communications, Online Marketing, Social Networking, Fashion, Real Estate, Advertising, SEM, Social Media Marketing, Social Media, PPC, Email Marketing, Web Analytics, Digital Marketing, Blogging, Google Adwords, Google Analytics, Facebook, Affiliate Marketing, Web Design, Online Advertising, SMO, Website Development, Link Building, Viral Marketing, Web Development, Copywriting, Sellers, Direct Marketing, Mobile Marketing, Lead Generation, Keyword Research, Conversion Optimization, YouTube, CMS, Digital Strategy, Organic Search, Marketing Strategy, Wordpress, New Business Development, First Time Home Buyers, SEO, CRM, Web Marketing, Marketing, Integrated Marketing, Sales, Communication
Education
St. Thomas University School of Law 2015 — 2018
Doctor of Law (J.D.), Law
Florida International University 2009 — 2011
Master of Science, Global Strategic Communications
University of Florida 2005 — 2009
Bachelor of Science, Advertising, Psychology
Kerri Scott Kerri Scott's Inktel Contact Center Solutions Experience July 2013 - July 2014
Job Recruiting Coordinator at Magic Leap, Inc
Industry Public Relations and Communications
Experience
Magic Leap, Inc. 2015 - Present
Inktel Contact Center Solutions July 2013 - July 2014
Adelante Live Inc. January 2012 - June 2013
Publix July 2006 - December 2012
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Public Speaking, Teamwork, Windows, Facebook, Editing, Public Relations, Advertising, Community Outreach, Cashiering, Leadership, Event Planning, Fundraising, Marketing Strategy, Social Networking, Strategic Communications, Time Management
Education
Florida Atlantic University 2011 — 2013
Bachelor of Arts (B.A.), Public Communication
Palm Beach State College 2008 — 2010
Associate of Arts (A.A.), General Studies
Magic Leap, Inc. 2015 - Present
Inktel Contact Center Solutions July 2013 - July 2014
Adelante Live Inc. January 2012 - June 2013
Publix July 2006 - December 2012
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Public Speaking, Teamwork, Windows, Facebook, Editing, Public Relations, Advertising, Community Outreach, Cashiering, Leadership, Event Planning, Fundraising, Marketing Strategy, Social Networking, Strategic Communications, Time Management
Education
Florida Atlantic University 2011 — 2013
Bachelor of Arts (B.A.), Public Communication
Palm Beach State College 2008 — 2010
Associate of Arts (A.A.), General Studies
Strada Joseph Strada Joseph's Inktel Contact Center Solutions Experience December 2006 - Present
Job Corporate Trainer at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions December 2006 - Present
Inktel Direct March 2007 - July 2010
Technion Communications Corporations June 2000 - December 2006
Skills
Call Center, Customer Retention, Customer Experience, Telemarketing, Training, Team Leadership, Account Management, Customer Service, Customer Satisfaction, Team Building, Sales, Performance Management, Coaching, Workforce Management, Call Centers, Vendor Management, Social Networking, Leadership Development, Employee Training, Management, Employee Relations, Leadership, Recruiting, Hiring, Salesforce.com, Operations Management, CRM, Strategic Planning, Human Resources, Sales Management, Business Development, Employee Benefits, Interviews
Education
Campbellsville University
Business Management
Mississippi State University
Business Administration and Management
Inktel Contact Center Solutions December 2006 - Present
Inktel Direct March 2007 - July 2010
Technion Communications Corporations June 2000 - December 2006
Skills
Call Center, Customer Retention, Customer Experience, Telemarketing, Training, Team Leadership, Account Management, Customer Service, Customer Satisfaction, Team Building, Sales, Performance Management, Coaching, Workforce Management, Call Centers, Vendor Management, Social Networking, Leadership Development, Employee Training, Management, Employee Relations, Leadership, Recruiting, Hiring, Salesforce.com, Operations Management, CRM, Strategic Planning, Human Resources, Sales Management, Business Development, Employee Benefits, Interviews
Education
Campbellsville University
Business Management
Mississippi State University
Business Administration and Management
David Del Rio's Inktel Contact Center Solutions Experience November 2014 - Present
Job Public Relations Specialist | Social Media Marketer | Brand Strategist
Industry Public Relations and Communications
Experience
Inktel Contact Center Solutions November 2014 - Present
Ford Models, Inc. August 2011 - January 2012
The Art of Shaving January 2011 - January 2012
Ocean Drive Magazine January 2010 - August 2011
Etiqueta Negra August 2009 - January 2011
Skills
Public Relations, Marketing Communications, Marketing Strategy, Social Media Marketing, Social Media, Strategic Public..., Event Management, Spanish, Public Speaking, Event Planning, Customer Service, Marketing, Advertising, Sales, Microsoft Office, Social Networking
Education
Florida International University 2012 — 2014
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Miami Dade College 2010 — 2012
Associate's degree, Mass Communication/Media Studies
Inktel Contact Center Solutions November 2014 - Present
Ford Models, Inc. August 2011 - January 2012
The Art of Shaving January 2011 - January 2012
Ocean Drive Magazine January 2010 - August 2011
Etiqueta Negra August 2009 - January 2011
Skills
Public Relations, Marketing Communications, Marketing Strategy, Social Media Marketing, Social Media, Strategic Public..., Event Management, Spanish, Public Speaking, Event Planning, Customer Service, Marketing, Advertising, Sales, Microsoft Office, Social Networking
Education
Florida International University 2012 — 2014
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Miami Dade College 2010 — 2012
Associate's degree, Mass Communication/Media Studies
Emelina Knight Emelina Knight's Inktel Contact Center Solutions Experience October 2013 - December 2013
Job Customer Service Representative at Groupon
Industry Telecommunications
Experience
Groupon April 2015 - Present
Uber November 2014 - Present
GrubHub December 2013 - April 2015
Inktel Contact Center Solutions October 2013 - December 2013
Menards 2012 - 2013
Sears Holdings Corporation August 2010 - December 2011
Christopher House - After School Matters July 2010 - August 2010
Illinois Department of Employment Security - Association House of Chicago June 2009 - September 2009
Association House of Chicago- State Farm July 2008 - August 2008
Skills
Retail Sales, Typing, Microsoft Office, Microsoft Excel, JavaScript, Adobe, Internet, Cashiering, Cash Handling Experience, Customer Service, Customer Support, Switchboard, Customer Satisfaction, Salesforce.com, Account Management, Social Media, Social Networking, Training
Education
City Colleges of Chicago-Wilbur Wright College 2011 — 2015
Associates, Applied Science
Wilbur Wright College 2010 — 2011
GED, General Studies
Groupon April 2015 - Present
Uber November 2014 - Present
GrubHub December 2013 - April 2015
Inktel Contact Center Solutions October 2013 - December 2013
Menards 2012 - 2013
Sears Holdings Corporation August 2010 - December 2011
Christopher House - After School Matters July 2010 - August 2010
Illinois Department of Employment Security - Association House of Chicago June 2009 - September 2009
Association House of Chicago- State Farm July 2008 - August 2008
Skills
Retail Sales, Typing, Microsoft Office, Microsoft Excel, JavaScript, Adobe, Internet, Cashiering, Cash Handling Experience, Customer Service, Customer Support, Switchboard, Customer Satisfaction, Salesforce.com, Account Management, Social Media, Social Networking, Training
Education
City Colleges of Chicago-Wilbur Wright College 2011 — 2015
Associates, Applied Science
Wilbur Wright College 2010 — 2011
GED, General Studies
Judson Noel Judson Noel's Inktel Contact Center Solutions Experience February 2010 - April 2014
Job Customer Success Chief at Fenero
Industry Information Technology and Services
Experience
Fenero October 2014 - Present
World Emblem International, Inc. April 2014 - October 2014
Inktel Contact Center Solutions February 2010 - April 2014
Inktel Direct March 2009 - February 2010
Inktel Direct August 2008 - March 2009
Skills
TCP/IP, Troubleshooting, Active Directory, Windows Server, Cisco Technologies, Operating Systems, Telecommunications, VMware, VPN, Wireless Networking, Windows XP, Routers, Computer Hardware, Help Desk Support, Switches, Account Management, Team Leadership, Team Building, Customer Service, Customer Satisfaction
Education
Miami Dade College 2008 — 2010
Computer Information Systems
Bethune-Cookman University 2006 — 2008
Computer Engineering
Fenero October 2014 - Present
World Emblem International, Inc. April 2014 - October 2014
Inktel Contact Center Solutions February 2010 - April 2014
Inktel Direct March 2009 - February 2010
Inktel Direct August 2008 - March 2009
Skills
TCP/IP, Troubleshooting, Active Directory, Windows Server, Cisco Technologies, Operating Systems, Telecommunications, VMware, VPN, Wireless Networking, Windows XP, Routers, Computer Hardware, Help Desk Support, Switches, Account Management, Team Leadership, Team Building, Customer Service, Customer Satisfaction
Education
Miami Dade College 2008 — 2010
Computer Information Systems
Bethune-Cookman University 2006 — 2008
Computer Engineering
Lorena Chavez's Inktel Contact Center Solutions Experience January 2009 - April 2011
Job Key Account Manager at New Era Cap
Industry Apparel & Fashion
Experience
New Era Cap September 2014 - Present
New Era Cap April 2011 - September 2014
Inktel Contact Center Solutions January 2009 - April 2011
Skills
Communication Skills, SAP, Customer Service, Windows, Microsoft Office, Team Leadership, Retail, CRM, Customer Experience, Customer Retention, Customer Satisfaction, Inventory Management, Marketing, Sales, Merchandising, Forecasting, Team Building, Process Improvement, Call Centers, Knowledge Base, Coaching, Training, Fashion, Apparel, Sportswear, Purchase Orders, Sales Order Processing, Business Intelligence, ERP, EDI, Wholesale, MRP, Recruiting, Leadership, E-commerce, Communication, Highly detail oriented
Education
Keiser University-Ft Lauderdale 2010 — 2014
Bachelor's degree, Business Administration, Management and Operations
Landmark Education 2010 — 2010
New Era Cap September 2014 - Present
New Era Cap April 2011 - September 2014
Inktel Contact Center Solutions January 2009 - April 2011
Skills
Communication Skills, SAP, Customer Service, Windows, Microsoft Office, Team Leadership, Retail, CRM, Customer Experience, Customer Retention, Customer Satisfaction, Inventory Management, Marketing, Sales, Merchandising, Forecasting, Team Building, Process Improvement, Call Centers, Knowledge Base, Coaching, Training, Fashion, Apparel, Sportswear, Purchase Orders, Sales Order Processing, Business Intelligence, ERP, EDI, Wholesale, MRP, Recruiting, Leadership, E-commerce, Communication, Highly detail oriented
Education
Keiser University-Ft Lauderdale 2010 — 2014
Bachelor's degree, Business Administration, Management and Operations
Landmark Education 2010 — 2010
Osmani Ozzie Sanchez Osmani Ozzie Sanchez's Inktel Contact Center Solutions Experience May 2011 - May 2012
Job Hvac Consultant at Tropic Supply
Industry Wholesale
Experience
Tropic Supply, Inc. November 2014 - Present
Innovair Corporation November 2012 - November 2014
Inktel Contact Center Solutions May 2011 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Sales Operations, Sales Management, Direct Sales, International Sales, International Relations, Sales Process, International Logistics, Negotiation, Editing, Java, Team Building, Sales, Customer Satisfaction
Education
St. Thomas University 2009 — 2011
Bachelor's Degree, Bachelor of Arts Secondary Education in Social Science
Miami Dade College 2008 — 2009
Manhattan College 2007 — 2008
Tropic Supply, Inc. November 2014 - Present
Innovair Corporation November 2012 - November 2014
Inktel Contact Center Solutions May 2011 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Sales Operations, Sales Management, Direct Sales, International Sales, International Relations, Sales Process, International Logistics, Negotiation, Editing, Java, Team Building, Sales, Customer Satisfaction
Education
St. Thomas University 2009 — 2011
Bachelor's Degree, Bachelor of Arts Secondary Education in Social Science
Miami Dade College 2008 — 2009
Manhattan College 2007 — 2008
Camilo E Martinez A's Inktel Contact Center Solutions Experience September 2014 - June 2015
Job Senior Software Developer at The Fresh Diet
Industry Computer Software
Experience
The Fresh Diet June 2015 - Present
Inktel Contact Center Solutions September 2014 - June 2015
HCAA (Hillsborough County Aviation Authority) Tampa International Airport April 2013 - September 2014
Medtron Software January 2012 - April 2013
Southeastern Louisiana University August 2010 - May 2012
PyW Software January 2004 - May 2012
Skills
SQL, Windows, C++, Java, Proteus, Microcontrollers, jQuery, SOAP, Git, MVC, Web Services, HTML 5, MySQL, .NET, UML, PHP, REST, TFS, JavaScript, Databases, Microsoft SQL Server, Programming, Software Design, Amazon Web Services..., Windows Azure, jQuery UI, SOA, Object Oriented Design, XML, Linux, Visual Studio, Microsoft Office, Oracle, OOP, Software Development, AJAX, CSS, HTML, Web Applications, Front-end, C#, C, OOAD, Bootstrap, Web Development
Education
Southeastern Louisiana University 2010 — 2012
BS, Computer Engineering
The Fresh Diet June 2015 - Present
Inktel Contact Center Solutions September 2014 - June 2015
HCAA (Hillsborough County Aviation Authority) Tampa International Airport April 2013 - September 2014
Medtron Software January 2012 - April 2013
Southeastern Louisiana University August 2010 - May 2012
PyW Software January 2004 - May 2012
Skills
SQL, Windows, C++, Java, Proteus, Microcontrollers, jQuery, SOAP, Git, MVC, Web Services, HTML 5, MySQL, .NET, UML, PHP, REST, TFS, JavaScript, Databases, Microsoft SQL Server, Programming, Software Design, Amazon Web Services..., Windows Azure, jQuery UI, SOA, Object Oriented Design, XML, Linux, Visual Studio, Microsoft Office, Oracle, OOP, Software Development, AJAX, CSS, HTML, Web Applications, Front-end, C#, C, OOAD, Bootstrap, Web Development
Education
Southeastern Louisiana University 2010 — 2012
BS, Computer Engineering
Clarence Stephen Clarence Stephen's Inktel Contact Center Solutions Experience October 2010 - Present
Job Dispatcher Reservation Supervisor at Inktel Contact Center Solutions
Industry Government Administration
Experience
Inktel Contact Center Solutions October 2010 - Present
Holy Cross Hospital August 2009 - December 2009
Technion Communication Corp (Inktel Contact Center acquired company in 2006) October 2002 - December 2006
Skills
Government, Community Outreach, Emergency Management, Public Speaking, Policy Analysis
Education
Broward Community College
Registered Nursing/Registered Nurse
Inktel Contact Center Solutions October 2010 - Present
Holy Cross Hospital August 2009 - December 2009
Technion Communication Corp (Inktel Contact Center acquired company in 2006) October 2002 - December 2006
Skills
Government, Community Outreach, Emergency Management, Public Speaking, Policy Analysis
Education
Broward Community College
Registered Nursing/Registered Nurse
Tarek El-Kolalli's Inktel Contact Center Solutions Experience February 2012 - December 2012
Job Executive Director, Student Accounts at Kaplan Higher Education
Industry Consumer Services
Experience
Kaplan Higher Education February 2013 - Present
Inktel Contact Center Solutions February 2012 - December 2012
Chase Auto Finance July 2008 - May 2012
Chase Auto Finance July 2007 - August 2008
HSBC (Princeton Information) March 2007 - July 2007
HSBC March 2007 - July 2007
Intertape Polymer Group January 2006 - January 2007
Ford Motor Credit February 2005 - January 2006
Ford Motor Credit September 2003 - January 2005
Ford Motor Credit July 2001 - August 2003
Skills
Six Sigma, Visio, Business Objects, Projects, Access, Microsoft Excel, Minitab, PowerPoint, Leadership, Loan Servicing, Call Center, Business Process..., Process Improvement, Vendor Management, Operations Management, Customer Satisfaction, Risk Management, Credit, Credit Cards, Business Process..., Business Analysis, Team Building, Business Process, Continuous Improvement, Strategy, Relationship Management, Customer Service, PMO, Call Centers, Management, Coaching, Quality Assurance, Training, Customer Retention, Analytics, Finance, Executive Management, Time Management, Human Resources, Cross-functional Team..., Start-ups, Banking, Customer Experience, Strategic Planning, Quality Management, Analysis, Team Leadership, Portfolio Management, Negotiation, Employee Relations
Education
Rutgers, The State University of New Jersey-Newark 1996 — 1999
MBA, Management Information Systems
Florida International University - College of Business 1991 — 1995
BBA, Management/International Business
Kaplan Higher Education February 2013 - Present
Inktel Contact Center Solutions February 2012 - December 2012
Chase Auto Finance July 2008 - May 2012
Chase Auto Finance July 2007 - August 2008
HSBC (Princeton Information) March 2007 - July 2007
HSBC March 2007 - July 2007
Intertape Polymer Group January 2006 - January 2007
Ford Motor Credit February 2005 - January 2006
Ford Motor Credit September 2003 - January 2005
Ford Motor Credit July 2001 - August 2003
Skills
Six Sigma, Visio, Business Objects, Projects, Access, Microsoft Excel, Minitab, PowerPoint, Leadership, Loan Servicing, Call Center, Business Process..., Process Improvement, Vendor Management, Operations Management, Customer Satisfaction, Risk Management, Credit, Credit Cards, Business Process..., Business Analysis, Team Building, Business Process, Continuous Improvement, Strategy, Relationship Management, Customer Service, PMO, Call Centers, Management, Coaching, Quality Assurance, Training, Customer Retention, Analytics, Finance, Executive Management, Time Management, Human Resources, Cross-functional Team..., Start-ups, Banking, Customer Experience, Strategic Planning, Quality Management, Analysis, Team Leadership, Portfolio Management, Negotiation, Employee Relations
Education
Rutgers, The State University of New Jersey-Newark 1996 — 1999
MBA, Management Information Systems
Florida International University - College of Business 1991 — 1995
BBA, Management/International Business
Alan Mohler's Inktel Contact Center Solutions Experience August 2011 - Present
Job Site Director, Inktel Contact Center Solutions
Industry Outsourcing/Offshoring
Experience
Inktel Contact Center Solutions August 2011 - Present
FirstService Residential February 2009 - August 2011
Rewards Network January 2007 - November 2008
American Express January 1999 - January 2007
InteleTravel.com January 1998 - January 1999
Alamo Rent A Car February 1987 - January 1998
Skills
Customer Experience, Strategic Planning, Training, Cross-functional Team..., Budgets, Customer Service, Vendor Management, Marketing Strategy, Management, Relationship Management, Leadership, Analytics, Account Management, Salesforce.com, Strategy, Call Centers, Time Management
Education
Nova Southeastern University 2005 — 2008
Master's Degree, Leadership
Nova Southeastern University 2001 — 2004
Bachelor's Degree, Business Administration
Broward Community College
Associate's Degree, Political Science
Piqua High School
Inktel Contact Center Solutions August 2011 - Present
FirstService Residential February 2009 - August 2011
Rewards Network January 2007 - November 2008
American Express January 1999 - January 2007
InteleTravel.com January 1998 - January 1999
Alamo Rent A Car February 1987 - January 1998
Skills
Customer Experience, Strategic Planning, Training, Cross-functional Team..., Budgets, Customer Service, Vendor Management, Marketing Strategy, Management, Relationship Management, Leadership, Analytics, Account Management, Salesforce.com, Strategy, Call Centers, Time Management
Education
Nova Southeastern University 2005 — 2008
Master's Degree, Leadership
Nova Southeastern University 2001 — 2004
Bachelor's Degree, Business Administration
Broward Community College
Associate's Degree, Political Science
Piqua High School
Ashley Tong's Inktel Contact Center Solutions Experience December 2014 - Present
Job Social Media Representative/Inventory Manager
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions December 2014 - Present
DAYTA Marketing February 2014 - September 2014
Dance with the Elephant L.L.C. May 2013 - January 2014
Extending the LINK May 2011 - May 2013
WOWTraining Company September 2009 - May 2013
Entrepreneurship Center July 2010 - June 2012
Saint John's University January 2010 - August 2010
Stacey Sills Models January 2008 - August 2009
Skills
Editing, Video Editing, Videography, Event Planning, Social Media, Final Cut Pro, Video Production, Photography, Fundraising, Public Speaking, Social Networking, Mac, Social Media Marketing, Photoshop, Non-profits, Nonprofits, Film, Facebook, Video, Advertising, Marketing, Blogging, Writing, Microsoft Office, Time Management
Education
College of Saint Benedict 2009 — 2013
Bachelor of Arts, Art Major
American Musical and Dramatic Academy 2005 — 2006
Associate of Arts (A.A.), Performing Arts
ROCORI High School 2002 — 2005
High School/Secondary Diplomas and Certificates
Myers Park High School 2002 — 2003
High School/Secondary Diplomas and Certificates
Inktel Contact Center Solutions December 2014 - Present
DAYTA Marketing February 2014 - September 2014
Dance with the Elephant L.L.C. May 2013 - January 2014
Extending the LINK May 2011 - May 2013
WOWTraining Company September 2009 - May 2013
Entrepreneurship Center July 2010 - June 2012
Saint John's University January 2010 - August 2010
Stacey Sills Models January 2008 - August 2009
Skills
Editing, Video Editing, Videography, Event Planning, Social Media, Final Cut Pro, Video Production, Photography, Fundraising, Public Speaking, Social Networking, Mac, Social Media Marketing, Photoshop, Non-profits, Nonprofits, Film, Facebook, Video, Advertising, Marketing, Blogging, Writing, Microsoft Office, Time Management
Education
College of Saint Benedict 2009 — 2013
Bachelor of Arts, Art Major
American Musical and Dramatic Academy 2005 — 2006
Associate of Arts (A.A.), Performing Arts
ROCORI High School 2002 — 2005
High School/Secondary Diplomas and Certificates
Myers Park High School 2002 — 2003
High School/Secondary Diplomas and Certificates
Pedro Martinez-Fonts's Inktel Contact Center Solutions Experience August 2013 - February 2014
Job PMF
Industry Textiles
Experience
Conker Trading Corporation April 2014 - Present
Inktel Contact Center Solutions August 2013 - February 2014
ALL GOOD CAUSES July 2011 - December 2012
Southern Wine & Spirits September 2010 - April 2011
Pernod Ricard USA October 2009 - October 2010
Pernod Ricard USA 2006 - 2009
Pernod Ricard USA April 2005 - October 2006
Skills
Marketing Strategy, Strategic Planning, New Business Development, Wine, Marketing, Social Media Marketing, Business Strategy, Market Planning, Sales Management, Brand Development, Marketing Management, Digital Marketing, Brand Management, Online Marketing, Account Management, Online Advertising, Sales
Education
University of Michigan 1997 — 2001
BA, Communications, Organizational Management
Florida International University
Conker Trading Corporation April 2014 - Present
Inktel Contact Center Solutions August 2013 - February 2014
ALL GOOD CAUSES July 2011 - December 2012
Southern Wine & Spirits September 2010 - April 2011
Pernod Ricard USA October 2009 - October 2010
Pernod Ricard USA 2006 - 2009
Pernod Ricard USA April 2005 - October 2006
Skills
Marketing Strategy, Strategic Planning, New Business Development, Wine, Marketing, Social Media Marketing, Business Strategy, Market Planning, Sales Management, Brand Development, Marketing Management, Digital Marketing, Brand Management, Online Marketing, Account Management, Online Advertising, Sales
Education
University of Michigan 1997 — 2001
BA, Communications, Organizational Management
Florida International University
Veronica Urbano's Inktel Contact Center Solutions Experience September 2012 - Present
Job Customer Service Representative at Inktel Contact Center Solutions
Industry Hospital & Health Care
Experience
Inktel Contact Center Solutions September 2012 - Present
UPS Supply Chain Solutions June 2004 - June 2005
CEVA Logistics October 1995 - June 2004
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Customer Service, Public Speaking, Teamwork, Healthcare, Social Media, Cpr Certified, Windows
Education
Keiser College 2011 — 2012
Diploma, Medical Billing and Coding Specialist
Miami Dade College 1990 — 1992
Associate of Arts (AA), General Studies
Inktel Contact Center Solutions September 2012 - Present
UPS Supply Chain Solutions June 2004 - June 2005
CEVA Logistics October 1995 - June 2004
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Research, Customer Service, Public Speaking, Teamwork, Healthcare, Social Media, Cpr Certified, Windows
Education
Keiser College 2011 — 2012
Diploma, Medical Billing and Coding Specialist
Miami Dade College 1990 — 1992
Associate of Arts (AA), General Studies
Edwin Mujica's Inktel Contact Center Solutions Experience November 2014 - April 2015
Job Assets Protection Specialist at Family Dollar
Industry Retail
Experience
Inktel Contact Center Solutions November 2014 - April 2015
Family Dollar November 2012 - October 2014
Lowe's Home Improvement 2002 - 2012
U. S. Army April 1982 - April 2002
Education
University of Puerto Rico 1976 — 1981
Bachelor's degree, Business Administration and Management, General
Inktel Contact Center Solutions November 2014 - April 2015
Family Dollar November 2012 - October 2014
Lowe's Home Improvement 2002 - 2012
U. S. Army April 1982 - April 2002
Education
University of Puerto Rico 1976 — 1981
Bachelor's degree, Business Administration and Management, General
Mike Kanefsky's Inktel Contact Center Solutions Experience July 2010 - Present
Job Operations Supervisor at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions July 2010 - Present
Civic Development Group January 1999 - March 2009
Skills
Customer Service, Customer Experience, Operations Management, Customer Satisfaction, Call Centers, Customer Retention
Education
Cumberland College 1998 — 2000
Associates Degree, Business Administration and Management, General
Inktel Contact Center Solutions July 2010 - Present
Civic Development Group January 1999 - March 2009
Skills
Customer Service, Customer Experience, Operations Management, Customer Satisfaction, Call Centers, Customer Retention
Education
Cumberland College 1998 — 2000
Associates Degree, Business Administration and Management, General
luis delarosa's Inktel Contact Center Solutions Experience October 2013 - Present
Job agent at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions October 2013 - Present
Rivero Mestre LLP October 2010 - August 2012
Education
Total International Career Institute 2009 — 2010
Hialeah Senior High School 2004 — 2008
High School
Inktel Contact Center Solutions October 2013 - Present
Rivero Mestre LLP October 2010 - August 2012
Education
Total International Career Institute 2009 — 2010
Hialeah Senior High School 2004 — 2008
High School
Felicia Constantine's Inktel Contact Center Solutions Experience April 2012 - July 2013
Job Supervisor at Interstate Blood Bank
Industry Health, Wellness and Fitness
Experience
Interstate Blood Bank June 2013 - Present
Inktel Contact Center Solutions April 2012 - July 2013
Simon's Sportswear June 2006 - March 2012
Skills
Customer Service, Management, Microsoft Office, POS, Telephone Skills, Email, Appointment Scheduling, Fax
Education
Broward College 2013 — 2016
NA, Business Administration and Management, General
Concorde Career Colleges 2012 — 2012
Medical Assistant certificate, Medical Assisting
Interstate Blood Bank June 2013 - Present
Inktel Contact Center Solutions April 2012 - July 2013
Simon's Sportswear June 2006 - March 2012
Skills
Customer Service, Management, Microsoft Office, POS, Telephone Skills, Email, Appointment Scheduling, Fax
Education
Broward College 2013 — 2016
NA, Business Administration and Management, General
Concorde Career Colleges 2012 — 2012
Medical Assistant certificate, Medical Assisting
Time Inc.
Pearson Education
Turner Broadcasting
Gannett
Nickelodeon
Mindshare
Univision Communications Inc.
Turner Broadcasting System