FirstService Residential
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FirstService Residential Employees
Transnational Legal Theory Journal September 2014 - Present
FirstService Residential May 2015 - August 2015
SensorSuite Inc. June 2014 - September 2014
Ryerson Consulting Initiative September 2012 - May 2014
Ryerson Global Management Group May 2012 - May 2013
HGS Canada Inc. June 2012 - August 2012
Dalhousie University Student Union January 2011 - June 2011
Skills
Accounts Receivable, Accounting, Excel, Word, Financial Reporting
Education
York University - Osgoode Hall Law School 2014 — 2018
Juris Doctor (J.D.)
York University - Schulich School of Business 2014 — 2018
Master of Business Administration (M.B.A.)
Ryerson University 2011 — 2014
Bachelor of Commerce (BCom), Global Management Studies (with Honours)
The Hebrew University 2013 — 2013
Bachelor's Degree, Summer Course
Dalhousie University 2009 — 2011
Commerce
Charles P. Allan High School
FirstService Residential August 2014 - October 2014
California State University, Sacramento February 2014 - May 2014
San Francisco Police Department June 2012 - August 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Research, Management, Leadership, Strategic Planning, Project Management, PowerPoint
Education
California State University-Sacramento 2010 — 2014
Bachelor of Science (BS), Criminal Justice/Police Science
FirstService Residential April 2011 - Present
Stressfree Accounting, Inc. January 1998 - Present
Skills
Cash Flow, Accounts Receivable, QuickBooks, Accounts Payable, Condos, Accounting, Office Management, General Ledger, Account Reconciliation, Budgets, Financial Analysis, Team Building
Education
Metropolitan State University
Master of Business Administration (MBA)
University of Wisconsin-La Crosse
Bachelor of Science (BS), Accounting
FirstService Residential May 2015 - Present
JPMorgan Chase July 2014 - May 2015
Bank of America January 2014 - June 2014
eShowings May 2013 - December 2013
JPMorgan Chase November 2012 - May 2013
eShowings September 2003 - November 2012
Skills
Testing, Coaching, Technical Recruiting, Business Analysis, Databases, Quality Assurance, Training, Program Management, Analysis, Project Planning, Call Centers, Team Building, Customer Service, Sales, Marketing, Team Leadership, Staff Development, Management, Microsoft Office
Education
Delaware Technical and Community College-Stanton-Wilmington 2002 — 2006
Business Administration and Management, General
Paul M Hodgson Vocationl High School 1998 — 2002
Diploma, Carpentry/Mil-Cabinet
FirstService Residential January 2013 - Present
AKAM On-Site, Inc. April 2002 - March 2012
M. Robert Goldman & Associates August 2001 - December 2002
Saks Fifth Avenue 2000 - 2001
Elizabeth Arden 1999 - 2000
Meredith Corporation June 1998 - August 1999
Skills
Property Management, Condos, Residential, Team Building, Customer Service, Budgeting, Luxury Lifestyle, Account Management, Building Maintenance, Preventive Maintenance, Business Operations..., Community Relations, Community Management, Community Engagement, Contract Negotiations, Problem Solving, Creative Problem Solving, Integrity, Credibility, Compliance Management, Multitasker, Financial Reporting, Financial Analysis, Financial Planning, Financial Management, Financial Accounting, State Laws, Amenities, Attention To Detail, Residential Homes, Budgets, Managerial Finance, Operations Management, Contract Negotiation
Education
Art Institute of Fort Lauderdale 2002 — 2003
Graphic Design
Parsons School of Design 2000 — 2002
Graphic Design
Hofstra University 1996 — 1998
BA, Psychology
University of Maryland College Park 1994 — 1995
Psychology
University of Hartford 1993 — 1994
Psychology
AXI International August 2014 - Present
The Beal Residence August 2013 - Present
FirstService Residential July 2011 - August 2013
Bulldog Premium Finance June 2010 - June 2011
Bass Underwriters November 2006 - July 2010
UCF – Center for Entrepreneurship and Innovation August 2005 - July 2006
Florida State University September 2004 - May 2005
GCI General Constructors, Inc. 2000 - 2005
Skills
Human Resources, Employee Relations, New Hire Orientations, Benefits Administration, HRIS, Customer Service, Employee Training, Personnel Management, Microsoft Office, Training, Employee Benefits, Payroll, New Hire Training, ADP Payroll, Organizational..., HR Policies, Employment Law, Market Research, HRO, Paychex, Business Planning, SHRM, Oracle HR, Recruitment/Retention, HR Solutions, Payroll Administration, ADP, New Hire Orientation, Training & Development, FMLA, Strategic HR, HR Consulting, HR Software, Onboarding, Recruiting, Time Management
Education
University of Central Florida - College of Business Administration 2005 — 2006
MBA, Business Administration
Florida State University - College of Business 2001 — 2005
BS, Human Resource Management
Altisource August 2015 - Present
Altisource March 2014 - Present
HR Consulting August 2013 - Present
Swift Transportation September 2013 - March 2014
FirstService Residential June 2011 - August 2013
FirstService Residential May 2010 - June 2011
HR Consulting November 2009 - June 2010
Centene Corporation June 2005 - October 2009
IKON Office Solutions 2004 - 2005
ING 2001 - 2005
Skills
Human Resources, Recruiting, Employee Relations, Performance Management, Training, Onboarding, Personnel Management, Technical Recruiting, Applicant Tracking..., Employee Benefits, Job Descriptions, Team Building, Workforce Planning, HR Policies, Interviews, Employee Engagement, Conflict Resolution, Executive Search, Sourcing, HRIS, Deferred Compensation, Contract Recruitment, Employer Branding, Temporary Placement, Consulting, Management, Benefits Administration, Employment Law, Hiring, Employee Training, FMLA, Leadership, Compensation & Benefit, Change Management, Career Development, PeopleSoft, Internet Recruiting, Talent Management, Employee Handbooks, Coaching, Policy, New Hire Orientations, Succession Planning, Nonprofits, Resume Writing, Strategic HR, Talent Acquisition, Labor Relations, Strategic Planning, Payroll
Education
L'Universite de Lille, France 1999 — 2001
Masters level degree in French Literature 18th century, French Language and Literature, Graduated with honors- provided scholarship for Intensive French Languagestudies
Arizona State University 1995 — 1999
Bachelor's degree, Business/Corporate Communications, Graduated Magna Cum Laude
Coronado High School 1900 — 1900
Graduated with honors
FirstService Residential Florida May 2014 - Present
FirstService Residential October 2012 - May 2014
HornerXpress April 2011 - July 2012
Structured Cable Products, Inc. November 2010 - April 2011
Hallmark Cards March 2006 - November 2008
American Express January 2001 - May 2006
Skills
Analyze credit..., Compile data for..., Investigate customer..., Maintain records, Evaluate degree of..., Monitor credit..., Microsoft Office, Microsoft Excel, Outlook, Salesforce.com, Access
Education
Keiser University-Ft Lauderdale 2008 — 2010
Associate's degree, Accounting, 4.0
FirstService Residential July 2015 - Present
EPC Real Estate Group November 2014 - July 2015
Campus Crest March 2014 - November 2014
The Nelson-Atkins Museum of Art September 2011 - February 2014
Kelly Park Apartments May 2010 - September 2011
Country Club Apartments April 2006 - May 2010
Skills
Marketing, Sales, Fundraising, Community Outreach, Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Budgets, Account Management, Editing, Art History, Public Speaking, Cold Calling, Yardi Property..., OneSite, Adobe Acrobat, Photoshop, Raiser's Edge, RentRoll, OS X, Facebook, Volunteer Management, Blogging, Proofreading, Research, Microsoft Publisher, Social Media Marketing, Outlook, Office Management, Mac, Data Entry, Copywriting, Time Management, Apartments, Leases, Highly detail oriented, Newsletters, Social Networking, Project Management, Marketing Strategy, Strategic Planning, Leadership, Training, Event Planning
Education
Avila University 2011 — 2013
Master of Arts (M.A.), Management, Fundraising
University of Missouri-Columbia 2004 — 2009
Bachelor of Arts (B.A.), Art History and Archaeology
Monarch Consultants May 2002 - Present
Ventech Solutions May 2015 - October 2015
Maher & Maher May 2015 - June 2015
NiSource November 2014 - May 2015
Ryder System October 2010 - October 2014
World Fuel Services June 2012 - March 2013
Dental Care Alliance April 2012 - October 2012
FirstService Residential May 2009 - October 2010
Publix Super Markets April 2008 - May 2009
Carley Corporation December 2007 - March 2008
Skills
Adobe Captivate, Articulate Studio, Articulate Storyline, Adobe Dreamweaver, Adobe InDesign, Adobe Photoshop, Adobe Premiere Pro, Microsoft Office, Instructional Design, E-Learning, Photoshop, ADDIE, Train the Trainer, Premiere, Needs Analysis, Camtasia, Training, InDesign, Dreamweaver, Captivate, Leadership, Management, Leadership Development, SnagIt, Hands-on Training, Lectora, Distance Learning, SCORM, Technical Writing, Instructor-led Training, Learning Management..., Learning Management, Training Delivery, Blended Learning, Flash, Visio, Organizational..., Employee Training, Information Mapping, ILT, Workshop Facilitation, Adult Education, Organizational Learning, Multimedia, Human Performance, Organizational..., Career Development, Onboarding, Adult Learning Theory, Social Learning
Education
Antioch University 1998 — 2001
B.A., Humanities
FirstService Residential September 2005 - Present
City of Bell Gardens November 1985 - June 2003
City of Norwalk June 1980 - October 1985
Skills
Property Management, Real Estate, Operations Management, Contract Negotiation, Budgets, Residential Homes, Process Improvement, Leases, Management, Negotiation, Real Estate Development, Contract Management, Project Management, Customer Service, Apartments, Lease Administration, Strategic Planning, Asset Management, REO, Vendor Management
Education
California State University-Long Beach 1980 — 1982
FirstService Residential October 2014 - Present
Sacramento Convention Center Complex September 2012 - September 2014
Kocal Management Group a Division of the Management Trust September 2002 - January 2013
Hill Physicians Medical Group August 2006 - December 2006
Skills
Social Networking, Public Relations, Project Management, Customer Support, Community Outreach, Events Coordination, Supervisory Skills, Computer Science, Marketing Communications, Event Management, Event Planning, Corporate Events, Trade Shows, Private Events, Conference Coordination, Coordinating Events, Budgets, Meeting Planning, Hospitality, Wedding Planning, Large Scale Events, Receptions, Time Management, Quick Thinker
Education
California State University-Sacramento 2005 — 2007
Bachelor's degree, Health/Health Care Administration/Management
FirstService Residential January 2013 - Present
FirstService Residential Management May 2011 - December 2012
United Data Technologies September 2010 - May 2011
Restaurant Services, Inc. December 2009 - June 2010
JM Family Enterprises April 2001 - March 2009
Xcelerate 1999 - 2001
Innovex Group December 1996 - August 1999
Blockbuster January 1996 - November 1996
DHL May 1993 - January 1996
Homeowners Group 1988 - 1993
Skills
Production Support, SharePoint, RAD, Microsoft SQL Server, VMware, SOA, IIS, Visual Basic, Building Relationships, SDLC, Process Improvement, Vendor Management, Project Management, Disaster Recovery, SSRS, Integration, Enterprise Architecture, IT Strategy, IT Management, Software Development, Agile Methodologies, Cloud Computing, Architecture, Enterprise Software, Oracle, Security, VB.NET, Virtualization, ASP.NET, MS Project, Data Integration, Visio, Business Analysis, Business Intelligence, OS/390, JCL, WebSphere MQ, FTP, AIX, Java Enterprise Edition, DB2, Windows Server, C#, Management, Data Warehousing, Leadership, Databases, PMO, Software Project..., Architectures
Education
Nova Southeastern University 1995 — 1997
MBA
Florida International University 1989 — 1993
BA, MIS
Rapid Response Team November 2013 - Present
Independent Contractor January 2011 - April 2013
FirstService Residential 2013 - 2013
AppleOne Employment Services March 2010 - April 2011
SNI Financial March 2007 - January 2010
Ajilon Executive January 2005 - March 2007
Staffing Now May 2001 - January 2005
Adecco Staffing September 1998 - February 2001
Skills
Talent Acquisition, HRIS, Customer Service, Recruiting, Staffing Services, Sourcing, Coaching, Finance, Interviews, Management, Auditing, Building Relationships, Office Management, Cost Accounting, Real Estate, HR Consulting, Temporary Placement, Contract Recruitment, Onboarding, Employee Relations, Personnel Management, Applicant Tracking..., Account Management, College Recruiting, Workforce Planning, Temporary Staffing, Training, Deferred Compensation, Talent Management, Performance Management, Benefits Negotiation, Internet Recruiting, Employee Engagement, SEC filings, Human Resources, Executive Search, Organizational..., Benefits Administration, Succession Planning, Cold Calling, Technical Recruiting, Resume Writing, Property Management, Screening, Employee Benefits, Payroll, Professional Services, Employee Training, Screening Resumes, Hiring
Education
Miami Dade College
Aventura Hospital Rehab Ctr April 2015 - Present
European Wax Center September 2011 - April 2015
Miami Children's Hospital November 2014 - December 2014
Jackson Memorial Hospital June 2014 - July 2014
Miami Children's Hospital May 2014 - June 2014
Mount Sinai Health System January 2014 - June 2014
FirstService Residential December 2012 - June 2013
Skills
Quality Patient Care, Bilingual, Microsoft Technologies, Therapeutic..., Team-oriented, Nursing, Teamwork, Microsoft Word, Microsoft Excel, Critical Care, Medical-Surgical, Vital Signs, BLS, CPR Certified, Customer Service
Education
Miami Dade College 2013 — 2014
Associate's Degree, Registered Nursing/Registered Nurse, GPA: 3.76/4.0
Florida International University 2009 — 2012
Registered Nursing/Registered Nurse
FirstService Residential Florida May 2014 - Present
FirstService Residential October 2012 - May 2014
CoExist Nutrition Corp. April 2010 - August 2012
The Continental Group September 2006 - October 2011
The Peninsula in Aventura May 2006 - September 2006
Skills
Microsoft Office, Quickbooks, Shipping, Online Services, Warehouse Management, Accounts Payable, Accounts Receivable, Customer Satisfaction, Customer Service, QuickBooks, Sales, Microsoft Excel, Team Building, Marketing, Property Management, Project Management, Administration, Social Media Marketing, Contract Negotiation
Education
Florida International University 2010 — 2013
Bachelor of Arts, Advertising
Miami Dade College 2008 — 2010
Associate in Arts, General Studies
Miami Beach Senior High School 2006 — 2008
FirstService Residential December 2014 - Present
Financial Services November 2004 - December 2014
FreshPoint Inc. November 2001 - November 2004
Barry Arena, LLC., CPA May 1990 - June 1999
Skills
General Ledger, Journal Entries, Financial Statements, Bank Reconciliation, Financial Accounting, Fund Accounting, Balance Sheet Review, Inventory Management, Account Reconciliation, Accounts Payable, Accounts Receivable, Internal Controls, Internal & External..., Microsoft Office, QuickBooks, Windows, Financial Analysis, Cross-functional Team..., Databases, Problem Solving, Process Improvement, Project Planning
Education
Fairleigh Dickinson University
Bachelor of Science (BS), Accounting
FirstService Residential July 2014 - Present
FirstService Residential June 2014 - July 2014
Destination Hotels & Resorts May 2013 - November 2013
White Lodging Services May 2012 - May 2013
White Lodging Services March 2010 - April 2012
White Lodging Services February 2009 - March 2010
Parking Management Services, Inc. May 2004 - August 2008
Skills
Operations Management, Food & Beverage, Procedure Development, Process Improvement, Team Building, Cost Reduction Solutions, Increasing Sales Revenue, Multi-Unit Operations..., Troubleshooting, Problem Solving, Food Service Sanitation, Customer Satisfaction, Customer Service, Employee Training, Hospitality Management, Training, Sales, Revenue Analysis, Hotels, Hotel Management, Hospitality Industry, Hospitality, Front Office
Education
DePaul University
Bachelor of Fine Arts (BFA), Theatre/Theater
FirstService Residential May 2013 - Present
Interstate Hotels & Resorts January 2012 - May 2013
Hilton Worldwide July 2011 - October 2011
Starwood Hotels & Resorts Worldwide, Inc. April 2010 - April 2011
Marriott International March 2007 - May 2009
Skills
OnQ, Property Management..., Rooms Division, Front Office, Micros, Concierge Services, Banquets, Guest Service Management, Event Planning, Customer Satisfaction, Bartending, Hotel Management, Hospitality Management, Food, Catering, Corporate Events, Up-selling, Social Media Marketing, Pre-opening, Revenue Analysis, Lodging, Hospitality, Restaurants, Yield Management, Opera, Hotels, Convention Services, Food & Beverage, Resorts, Opening Hotels, Tourism, Hospitality Industry, Training, Hotel Booking, Food, Meeting Planning
Education
Chattahoochee Technical College 2012 — 2014
Associate's degree, Marketing
Retired and enjoying life January 2015 - Present
FirstService Residential December 2011 - January 2015
RMI Management April 1994 - January 2012
CAMEO 2010 - 2011
Skills
Executive Management, Strategic Planning, Accounting, Financial Reporting, Property Management, Condos, Tenant, Apartments, Microsoft Office, Rentals, Association Management, Management, Budgets, Contract Negotiation, CPA, Real Estate, Due Diligence, New Business Development, Contract Management, Leadership, Sales, Customer Service, Team Building, Business Strategy, Financial Analysis, Negotiation, Finance, Leases, Real Estate Development, Marketing, HOA, Residential Homes, Investment Properties, Lease Administration, Real Estate Economics, Real Estate Transactions, Single Family Homes, Yardi, Disposition, Commercial Real Estate, Land Acquisition, Entitlements
Education
Brigham Young University 2010 — 2012
MBA
Utah State University 1985 — 1989
B. S., Accounting
Associa May 2014 - Present
Leyendecker Group November 2013 - May 2014
FirstService Residential April 2009 - November 2013
Newman Asset Management January 2008 - January 2009
360 Art Services January 2007 - January 2008
Skills
Project Management, Management, Accounting, Budget Process, Budget Monitoring, Office Administration, Customer Service, Customer Retention, Construction Management, Association Management, Contract Negotiation, Bid Specifications, Bidding Process, Budgets, Property Management, Contract Management, Condos, Marketing, Single Family Homes, Training, Process Scheduler
Education
Lone Star College System 2001 — 2002
Clinton High School
Piazza on the Green March 2015 - Present
FirstService Residential October 2013 - October 2014
FirstService Residential (Formerly know as Premier Communities Property Management) January 2012 - October 2013
Pursuit of Excellence, Inc. September 2011 - December 2011
Todd Events Creative Services August 2010 - June 2011
Skills
Coordination, Time Management, Problem Solving, Supervising, Organizing, Multitasker, People-oriented, Administration, Planning, Team Leadership, Project Planning, Human Resources, Event Management, Customer Service, Outlook, Hospitality Management, Microsoft Word, Corporate Events, Event Planning, Leadership, Marketing, Sales, Social Media
Education
University of North Texas 2007 — 2011
BS, Hospitality Managment
Collin County Community College 2006 — 2007
Dual Credit English
American Telecommunications, Inc. August 2014 - Present
FirstService Residential November 2012 - August 2014
The Continental Group August 2011 - December 2012
Stiles Corporation March 2010 - July 2011
The Continental Group 2008 - 2010
Skills
Condos, Property Management, Real Estate, Budgeting, Residential, Customer Service, Contract Negotiation, Budgets, Residential Homes, Team Building, Tenant, Negotiation, Accounts Receivable, Real Estate Development, Commercial Real Estate, Single Family Homes, Training, Apartments, Real Estate Transactions, Accounting, Construction, Selling, Management, Leases, Project Planning, Rentals, Investors, Luxury, Marketing, Lease Administration, Property, Investment Properties, Fair Housing, Facilities Management, Disposition, Landlords, Lease Negotiations, Yardi, Association Management, Sales
Education
Liberty University 2003 — 2008
Bachelor of Science, Communications Studies, Public Relations
FirstService Residential April 2013 - Present
Terminix International December 2011 - March 2013
Burger King Corporation June 2006 - December 2010
AvisBudget Car Rental June 2001 - June 2006
Education
Columbia University - Columbia Business School
MBA, Finance
FirstService Residential July 2015 - Present
Whole Foods Market January 2014 - July 2015
Whole Foods Market July 2012 - January 2014
Mike Gillaspie Law Firm, LLC January 2011 - August 2013
Target January 2009 - April 2012
Target November 2005 - January 2009
Skills
Employee Relations, Onboarding, HRIS, Succession Planning, Benefits Administration, Performance Management, Talent Management, Employee Benefits, Talent Acquisition, Human Resources, Recruiting, Deferred Compensation, Personnel Management, Payroll, FMLA, Training, New Hire Orientations, Leadership, Organizational..., Management, Employee Engagement, Time Management, Employment Law, Workforce Planning
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master of Business Administration (MBA), Human Resources Management
DeVry University-California 2007 — 2010
Bachelors of Science, Business Administration - Human Resources
FirstService Residential November 2013 - Present
Standard Register January 2013 - November 2013
Standard Register July 2012 - January 2013
Standard Register August 2010 - June 2012
Standard Register January 2009 - August 2010
Standard Register September 2003 - December 2008
Ikon 1997 - 2003
Xerox 1990 - 1997
Skills
Selling Skills, Territory Management, Healthcare Consulting, Business Strategy, Solution Selling, Sales Process, Salesforce.com, Account Management, Direct Sales, Sales Management, New Business Development, Sales, B2B, Cold Calling, Sales Presentations, Sales Workshops, Sales Messaging, Training Leadership, Sales Rep Training, Strategic Sales..., Executive Management, Cross-functional Team..., Sales Force Development, Selling, Direct Marketing, Marketing Strategy, Leadership, Lead Generation, Enterprise Software, Business Development, Healthcare, Print Management, Strategy, Management, Customer Retention, Go-to-market Strategy, Managed Print Services, Strategic Partnerships, CRM, Strategic Planning
Education
Fairfield University 1981 — 1985
BA, Psychology
FirstService Residential Community Association ManagerFirst Service ResidentialJanuary 2013 - Present
Sentry Management June 2007 - January 2013
Abercrombie & Fitch December 2006 - August 2007
Abercrombie and Fitch January 2007 - June 2007
21st Century Cinemas January 2003 - January 2007
21st Century Cinemas February 2000 - December 2006
Skills
Customer Service, Customer Retention, Financial Analysis, Operating Budgets, Multi Tasking, Microsoft Excel, Property Management, Data Analysis, Comparative Analysis, French to English, Spanish-English, Vendor Relationships, Account Management, Administrative..., Real Estate, Marketing, Budgets, Training, Leadership, Sales, Team Building, Strategic Planning, Event Management, Sellers, Public Speaking, Contract Negotiation, Spanish to English, Management, Negotiation, Time Management
Education
University of Exeter 2005 — 2006
International Business/Trade/Commerce
Emory and Henry College 2002 — 2006
Bachelor of Arts (BA), French Language and Literature
Emory and Henry College
Bachelor of Arts, French Language and Literature
University of Exeter
Bachelor of Arts, International Business Concentration; Western European Studies
KW PROPERTY MANAGEMENT AND CONSULTING August 2014 - Present
FirstService Residential November 2012 - August 2014
The Continental Group October 2010 - November 2012
Commonwealth of Massachusetts May 2006 - September 2009
MGM January 2000 - September 2000
Skills
Public Relations, Community Development, Real Estate Transactions, Project Management, Event Management, Background Checks, Financial Statements, Operating Budgets, Employee Training, Job Coaching, Hiring Employees, Negotiation, Vendor Contracts, Hiring, Sales, Condos, Customer Satisfaction, Facilities Management, Hospitality, Investment Properties, Leases, Real Estate Development, Marketing Strategy, Contract Management, Rentals
Education
Johnson & Wales University 1999 — 2003
Bachelors, Hospitality/Entertainment Management
Assumption College 2007 — 2009
Masters of Counseling
Ghertner & Company July 2013 - Present
FirstService Residential December 2011 - July 2013
HomeOwners Advantage, LLC September 2010 - November 2011
Skills
Social Media, Social Networking, Event Management, Property Management, Customer Service, Real Estate, Hospitality, Hospitality Management, Training, Community Outreach, Sales, Public Speaking, Event Planning, Leadership, Marketing, Budgets, Team Building, Contract Negotiation, Strategic Planning
Education
Middle Tennessee State University 2005 — 2008
FirstService Residential November 2014 - Present
Accent Industries April 2002 - November 2014
Skills
Computer Proficiency, Bilingual-English/Spanis..., Highly detail oriented, Organized Multi-tasker, Goal Oriented, Team-oriented, Close Attention to..., Highly motivated..., Self-driven, Dependable Team Player, Oral & Written..., Motivated self-starter, Analytical Skills, Outstanding..., Fast-paced, Always Punctual, Positive Team Player, People Skills, Integrity, People-oriented, Pay Close Attention to..., Highly Reliable, Spanish, Teamwork, Problem Solving
Education
California State Polytechnic University-Pomona 2010 — 2014
Bachelor of Business Administration (BBA), Finance, Real Estate and Law
Santa Ana College 2002 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration
FirstService Residential August 2010 - Present
Pyramid Property Solutions, Inc February 2008 - Present
Alpha International Academy 2012 - 2014
Deerfield Beach CERT 2001 - 2014
Deerfield Beach CERT 2001 - 2014
Turnberry Village CAI November 2008 - August 2010
Progressive Management Associates, Inc. March 2006 - December 2008
Opus South Corporation November 2000 - February 2006
Skills
Facilities Engineering, Facilities Management, Facility Operations, Security Management, Physical Security, Property Management, Customer Service, Customer Relations, Technical Writing, Technical Training, Computer Hardware, Computer Repair, Computer Graphics, Systems Engineering, System Testing, Contract Management, Risk Mitigation, Disaster Preparedness, Disaster Response, Cooking, Creative Writing, First Responder, Digital Photography, Commercial Photography, Photography, Site Inspection, Home Inspections, Horticulture, Landscaping, Plant Operations, Inventory Management, Building Maintenance, Preventive Maintenance, Predictive Maintenance, Maintenance Management, Feasibility Studies, Cost Analysis, Property, Residential Homes, Contract Negotiation, Management, Budgets, Team Building, Leases, Facilities Operations, Site Inspections, Construction Management, Renovation
Education
BOMI International 2003 — 2008
Designation Awarded, Real Property Administrator, Systems Maintenance Administrator, Systems Maintenance Technician
University of Phoenix-Plantation Campus 2003 — 2006
BS, Business
Broward Community College 1993 — 2003
AA, Political Science/ Criminal Justice
House of Quirky August 2015 - Present
House of Quirky February 2015 - August 2015
FirstService Residential November 2014 - January 2015
Stylesmith July 2014 - September 2014
Stylesmith February 2014 - July 2014
NAVEN June 2013 - August 2013
True Religion Brand Jeans November 2012 - March 2013
Premier Applied Coatings January 2012 - October 2012
Aeropostale August 2010 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Fashion, Retail, Sales, Merchandising, Facebook
Education
LIM College 2015 — 2017
Bachelor's degree, Fashion Merchandising
Fashion Institute of Design & Merchandising 2013 — 2015
Associate of Arts (A.A.), Fashion Merchandising & Marketing, 3.5
FirstService Residential February 2013 - Present
Heil Heil Smart & Golee January 2012 - February 2013
Kane Property Management April 2010 - January 2012
Capstone Property Management December 2008 - April 2010
FCM Investments February 2004 - December 2008
Skills
Certified Manager of..., Association Management..., Apartments, Leases, Condos, Rentals, Real Estate Development, Investment Properties, Facilities Management, FHA Approval, Fair Housing, Short Sales, Resident Relations, Foreclosures, Jenark, Topps, First Time Home Buyers, Contract Negotiation, Elevator Modernization..., High Rise HVAC..., Life Safety & High-rise..., Porch/Deck Install..., Association Management, Property Management, Lease Administration, Tenant, Residential Homes, Budgets
Education
DePaul University 2000 — 2003
Bachelor's Degree, Industrial and Organizational Psychology
Community Association Institute
Appraisal Institute
FirstService Residential January 2008 - Present
Dawn's Dream Designs 2000 - Present
Skills
Management, Customer Service, Budgets
Education
McHenry County College 2011 — 2015
Accounting and Finance
James B. Conant High School 1981 — 1985
High School
FirstService Residential May 2015 - Present
Business Consulting Concepts January 2012 - Present
FirstService Residential Florida 2003 - 2014
Skills
Condos, Contract Negotiation, Investment Properties, Real Estate Transactions, Residential Homes, Real Estate, Management, Property Management, Rentals, Customer Service, Sales, Budgets
Education
Florida Atlantic University 2004 — 2007
Bachelor of Business Administration (BBA), Marketing
Broward College
Associate's degree, Business Administration and Management, General
FirstService Residential 2004 - Present
Skills
Apartments, Customer Service, Negotiation, Property Management, Real Estate
Education
Florida International University - College of Business
Bachelor of Business Administration (B.B.A.), Finance, General
FirstService Residential May 2013 - December 2014
The Continental Group September 2012 - May 2013
1 South Florida Management February 2012 - September 2012
National Structures, Inc June 2003 - January 2012
US Army March 2004 - August 2004
VJL Investments, LLC June 2000 - June 2003
Skills
Proficient in Microsoft..., Expert computer skills, Computer Repair, Building Codes, planswift on screen..., Microsoft Office, Outlook, Data Entry, Office Administration, Adobe Acrobat, Code Enforcement, Real Estate, Property Management, Residential Homes, Contract Negotiation, Construction, Team Building, Customer Service, Contract Management, Strategic Planning, Construction Management, Project Management, Negotiation, Sales, Maintenance & Repair, Facilities Management, Budgets, Management, Microsoft Excel, Property, Investment Properties, Investors, Time Management, Project Planning, Commercial Real Estate, Leadership, Human Resources, Leases, Real Estate Development, Rentals, Condos, Selling, Single Family Homes, Renovation, Customer Satisfaction, Training, Purchasing, Process Scheduler, Real Estate Transactions, Relocation
Education
Goldcoast School 2012 — 2012
Miami Dade College 2005 — 2006
Bachelor of Applied Science (B.A.Sc.), Electronic Engineering
United States Army 2004 — 2004
Miami Lakes Technical Education Center 2001 — 2001
High School Diploma
FirstService Residential Florida May 2001 - Present
FirstService Residential May 2001 - Present
SunRae Management Services January 1999 - April 2001
Skills
Property Management, Condos, Real Estate, Apartments, Association Management, Contract Negotiation, Residential Homes, Foreclosures, Negotiation, Single Family Homes, Commercial Real Estate, Leases, Rentals, Investment Properties, REO, Construction, Real Estate Development, Lease Administration, Budgets, Renovation, Tenant, Property
Education
Marshall University 1980 — 1985
Fianance & Accounting
FirstService Residential New York July 2012 - Present
FirstService Residential June 2010 - July 2012
Citrix Systems May 2007 - October 2008
OnlineLabels.com June 2005 - July 2006
Siemens Enterprise Communications April 2003 - September 2004
Skills
T-SQL, IIS, VB.NET, WCF, SSRS, C#, C++, Visual C++, Visual C#, MySQL 4/5, jQuery, JavaScript, ASP.NET, Windows Services, Microsoft Office, Software Development, Integration, SQL, XML, Architecture, Windows Server, Databases, MySQL, Web Applications
Education
University of Central Florida 2000 — 2006
Bachelor of Engineering (B.E.), Computer Software Engineering, 3.41
Florida Atlantic University 1998 — 2000
Bachelor of Engineering (B.E.), Computer Software Engineering, 3.64
FirstService Residential August 2009 - Present
The Related Group 2004 - 2009
Skills
Human Resources, Property Management, Onboarding, Employee Relations, Real Estate, Benefits Administration, HRIS, Deferred Compensation, FMLA, Succession Planning, Talent Acquisition, Employee Benefits, Management, Talent Management, Budgets, New Hire Orientations, Recruiting, Performance Management, Organizational..., Workforce Planning, Labor Relations
Education
Achieve Global
Barry University
Bachelor's Degree
Barry University
Society Human Resource Management (SHRM)
University of Phoenix
Masters
FirstService Residential July 2015 - Present
State Farm January 2014 - April 2015
State Farm January 2014 - August 2014
The Judge Group June 2013 - November 2013
Binghamton University October 2009 - May 2013
Binghamton University September 2009 - May 2013
Villanova University May 2012 - August 2012
Skills
Microsoft Office, Adobe Photodeluxe, Highly-organized, Highly-motivated, Creativity, Athletics, Social Media, Facebook, Event Planning, Marketing, Recruiting, Networking, Interviews, Photoshop, Sports
Education
Drexel University - LeBow College of Business 2015 — 2017
Master of Business Administration (MBA), Business Administration and Management, General
Binghamton University 2009 — 2013
Bachelor of Arts (B.A.), Urban Planning
FirstService Residential August 2009 - Present
Wentworth Property Management January 2006 - August 2009
Wentworth Property Management July 2004 - January 2006
Connaught Inc. October 2001 - July 2004
Reading Parking Authority June 1997 - September 2001
Skills
Budgeting, Public Speaking, Negotiation, Team Leadership, Rental Management, Association Management, Document Analysis, Community Relations, Community Management, Property Management, Site Inspections, Vendor Management, Contract Negotiation, Contract Management, Project Coordination, Employee Counseling, Operational Planning, Report Writing, Internet Research, Budgets, Residential Homes, Leases, Apartments, Condos, Operations Management, Management, Real Estate, Real Estate Development, Lease Administration, Customer Service, Facilities Management, Project Management, Strategic Planning, Team Building, Sales, New Business Development
Education
Kutztown University of Pennsylvania 1990 — 1994
Bachelor's Degree, Criminal Justice / Political Science
Homeside Properties, Inc. July 2014 - Present
FirstService Residential May 2013 - July 2014
Access Management Group August 2011 - April 2013
Sterling Oaks Association & Club July 2008 - January 2011
Cardinal Management Group of South Florida, Inc September 2006 - July 2008
Sandcastle Community Management, Inc October 2002 - September 2006
Skills
Condos, Budgets, Property Management, Homeowner Association..., Customer Satisfaction, Florida Licensed CAM, Apartments, Contract Negotiation, Association Management, Management, Leases, Single Family Homes, Real Estate Development, Residential Homes, Rentals, Real Estate Transactions, Property, Fair Housing, Commercial Real Estate, Yardi, OneSite, Lease Administration, Marketing, Community Associations, Selling, Facilities Management, HOA, Corporate Real Estate, Real Estate Economics, Townhomes, Small Business, Sales, Negotiation, Rent Roll, Resident Retention
Education
College of DuPage
Glenbard East High School
FirstService Residential April 2015 - Present
Target Property Management August 2012 - May 2014
Brandywine Construction & Management 2002 - 2012
Cynthia Florence Interiors 2000 - 2001
Skills
Property Management, Real Estate, Leases, Rentals, Condos, Lease Administration, Residential Homes, Tenant, Apartments, Property
Education
William Paterson University of New Jersey 1993 — 1997
Bachelor of Arts
Middlesex University 1996 — 1996
Semester Abroad
FirstService Residential January 2014 - Present
Lifestyle Property Management, LLC September 2010 - December 2013
Coldwell Banker Kasey Real Estate October 2009 - September 2010
Coldwell Banker Kasey & Associates October 2005 - June 2009
Greenridge Realty October 2004 - September 2005
Goodrich Quality Theaters, Inc. 1989 - 2004
McMannis, Limited 1994 - 2000
National Amusements 1973 - 1979
Skills
Property Management, Construction, Multi-unit, Union Negotiations, Site Development, Investment Properties, Rentals, Community Association..., Residential Real Estate..., Commercial Real Estate..., Training, Software Beta Tester, Real Estate, Sellers, Facilities Management, Association Management, Buyer Representation, Homeowner Association..., Real Estate Transactions, Negotiation, Relocation, Foreclosures, Marketing, New Home Sales, Single Family Homes, Short Sales, Real Estate Development, Property, Commercial Real Estate, Apartments, Leases, Residential Homes
Education
Delta College
Advertising/Industrial Supervision
Grand Valley State University
Mathematics/Economics
University of Cincinnati
Philosophy/Classical Music
FirstService Residential April 2014 - Present
Wadeco Group LLC September 2013 - Present
Bri-Leigh & L.A. Financial Co January 2002 - Present
Leland Management, Inc. June 2010 - November 2013
Ameriprise Financial Services, Inc. May 2008 - August 2008
Alliance Property Management & Realty, Inc. July 2006 - November 2007
Skills
Condos, Property Management, Investments, Real Estate, Leases, Portfolio Management, Apartments, Finance, Tenant, Investors, Management, Real Estate Development, Property, Insurance, Residential Homes, Selling, Investment Properties, Mortgage Lending, Rentals
Education
Real Estate 2006 — 2006
Community Association Manager
Florida Metropolitan University 1996 — 2000
Bachelor, Management & Marketing
FirstService Residential Florida September 2015 - Present
Castle Group July 2014 - September 2015
FirstService Residential April 2012 - July 2014
Bank Atlantic 2005 - April 2012
Winn Dixie Stores March 2004 - September 2005
Skills
Customer Service, Microsoft Office, Fast Learner, Fluent in Russian, Organized Individual, Strong attention to..., Ability to perform..., Strong verbal and..., Communication Skills, General Ledger, Accounts Payable, Interpersonal..., Account Reconciliation, Accounting, Accounts Receivable, Auditing, Banking, Budgets, Finance, Financial Reporting, Financial Statements, Fixed Assets, Journal Entries, Payroll, QuickBooks
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master’s Degree, Accounting, 3.8 GPA
Florida Atlantic University 2006 — 2011
Bachelor of Business Administration (BBA), Accounting
FirstService Residential November 2004 - Present
Self-Employed November 2003 - October 2004
Far & Wide Travel Corporation August 2000 - October 2003
International Shipping Partners (ISP) January 1999 - July 2000
SeaEscape Cruise Line July 1997 - December 1998
Abercrombie & Kent January 1991 - June 1997
USG July 1978 - September 1990
Carl Liss & Company, CPA's January 1974 - June 1978
Skills
Forecasting, Strategic Planning, Accounting, Team Building, Financial Reporting, Mergers & Acquisitions, New Business Development, Financial Analysis, Management, Budgets, Start-ups, Tax, Outlook, Negotiation, Change Management, Management Consulting, International Finance, Worldwide Financial..., S.E.C. Reporting and..., Public Company..., Minority Shareholder..., Property Management, Hospitality Industry, Tour Operator Industry, Cruise Industry, Casino Industry, Executive Management, Policy Making, Standard Operating..., Operating Effectiveness, Worldwide Finance /..., GAAP Accounting..., Enterprise Risk..., Compliance, Treasury Management, Asset Management, Internal Audits /..., S.E.C. Reporting, Business Valuations, Due Diligence, SOX Compliance, International Operations, ERP Systems, Project Management, Tourism, Performance Metrics, International Business..., Minority Partner..., Post-Acquisition..., Profitability...
Education
Illinois Institute of Technology
Master of Business Administration (MBA), Finance, General
University of Illinois
Bachelor of Science (B.S.), Accounting
FirstService Residential May 2015 - Present
FirstService Residential in California March 2013 - Present
FirstService Residential in California June 2011 - February 2013
Merit Association Services, LLC February 2008 - June 2011
Skills
Microsoft Excel, Business Process..., Financial Analysis, Process Improvement, Budgets, Accounting, Financial Modeling, Analysis, Finance, Forecasting, Cash Flow, Pricing, Accounts Payable, Accounts Receivable
Education
California State University-Fullerton - College of Business and Economics 2008 — 2012
Master of Business Administration (M.B.A.), Management & Finance
California State University-Fullerton 2005 — 2008
Bachelor's degree, Organizational Communication, General
Holladay Properties August 2015 - Present
First Service Residential January 2015 - Present
FirstService Residential April 2013 - January 2015
Cassidy Turley June 2009 - December 2012
CB Richard Ellis 2006 - 2009
Automatic Data Processing 1994 - 1997
Skills
Salesforce.com, Sales Presentations, Market Research, Account Management, Territory Management, Vendor Management, Vendor Relationships, Team Building, Microsoft Office, Nexus, Yardi Voyager, Customer Satisfaction, Microsoft Excel, Proposal Writing, RFP Generation, Scopes Of Work, Scope Planning, Scope Management, Marketing, marketing territory, New Custom Homes, Residential Homes, commercial office..., industrial property..., Asset Management, Budgets, Building Maintenance, Cold Calling, Commercial Real Estate, Facilities Management, Management
Education
University of Illinois at Urbana-Champaign 1987 — 1989
B.A.
Carthage College 1985 — 1987
Bachelor of Arts (B.A.)
FirstService Residential October 2013 - Present
Chicagoland Community Management, Inc. August 2006 - Present
Blue Cross and Blue Shield Association May 2001 - August 2006
Skills
Budgets, Customer Service, Event Planning, Management, Nonprofits, Outlook, Project Management, Purchasing, Property, Contract Negotiation, Negotiation, Administration, Lease Administration, Association Management, Training, Office Management, Time Management, Facilities Management, Team Building, Process Scheduler, OneSite, Property Management, Event Management, Contract Management, Accounting, Project Planning, Recruiting, Employee Relations, Marketing Strategy
Education
City Colleges of Chicago-Wilbur Wright College 1989 — 1991
Associate of Arts (A.A.), English Language and Literature, General
Broward County Government November 2014 - Present
Conalvias USA, LLC August 2014 - November 2014
FirstService Residential November 2012 - March 2014
Dragados USA September 2011 - May 2012
Image Photo Services February 2002 - November 2010
Starboard Cruise Services April 1992 - December 2001
Zale Corporation January 1991 - October 1991
Jordan Marsh June 1978 - October 1990
Skills
Coaching, New Business Development, Logistics, Team Leadership, Employee Relations, Team Management, Contract Negotiation, Negotiation, Budgets, Project Planning, Management, Customer Service, Operations Management, Contract Management, Project Management, Leadership, Sales, Process Improvement, Account Management, Marketing, Marketing Strategy, Recruiting, Microsoft Excel, Training, Change Management, Social Media Marketing, Retail, Outlook, Business Analysis, Strategy, Human Resources, Business Development, Market Analysis, CRM, Business Planning, Business Strategy, Customer Satisfaction
Education
Florida Atlantic University 2012 — 2012
CPSM, Graduated
Broward College 1970 — 1971
Journalism
Plantation High School
FirstService Residential July 2010 - Present
Beachfront Realty, Inc. July 2012 - Present
Keller Williams Real Estate May 2009 - August 2010
TEAM Enterprises January 2007 - March 2009
Franklin Templeton Investments March 2006 - January 2007
Skills
Employee Relations, Finance, Social Media Marketing, Sales, Marketing, Financial Analysis, Management, Event Planning, Negotiation, Strategic Planning, Budgets, Social Networking, Leadership, Customer Service, Training, Process Improvement, Team Building, Real Estate, Business Development, Recruiting, Microsoft Excel, Selling, Outlook, Property Management, Analysis
Education
Nova Southeastern University 2007 — 2009
MBA, Business Administration
Florida State University 2001 — 2005
Bachelor of Science, Finance, Real Estate, Human Resource Management
FirstService Residential July 2011 - Present
Home Energy Matters, Inc. August 2009 - June 2011
Realogy Corporation February 2005 - September 2008
Cendant Corporation January 2004 - February 2005
Cendant Corporation June 2002 - January 2004
Cendant Corporation April 2000 - June 2002
Skills
Contract Negotiation, Real Estate, Business Development, Strategic Planning, Management, Budgets, Training, Program Management, Negotiation, Sales, Sales Management, Analysis, Property Management, Franchising, Residential Homes
Education
William Paterson University of New Jersey 1995 — 1997
Bachelors, Geography
County College of Morris 1993 — 1995
Associates, Sociology
FirstService Residential March 2015 - Present
UTZ Property Management February 2014 - March 2015
UTZ Real Estate December 2013 - October 2014
Utz Real Estate August 2012 - December 2013
T. Rowe Price August 2011 - August 2012
T. Rowe Price June 2010 - August 2011
Tallahassee Community College May 2009 - August 2010
H&R Block January 2009 - April 2009
Skills
Marketing, Real Estate, Customer Service, Real Estate Transactions, Management, Microsoft Office, Microsoft Excel, Social Media, Training, Event Planning, Team Building, Research, Microsoft Word, Social Networking, Negotiation, Leases, Time Management, Fundraising, Event Management, Community Outreach, HOA Management, Community Management
Education
Florida State University - College of Business 2007 — 2010
Bachelor's degree, Real Estate
University of Maryland University College
Working towards: Master of Business Administration (MBA)
Alorica March 2014 - Present
FirstService Residential December 2012 - December 2013
FirstService Residential August 2012 - December 2012
FirstService Residential May 2012 - August 2012
Inktel July 2011 - February 2012
Global Response October 2010 - January 2011
DialAmerica June 2009 - November 2009
Malcolm Pirnie, Inc. June 2004 - February 2007
Skills
Team Leadership, Customer Service, Customer Satisfaction, Process Improvement, Call Centers, Human Resources, Workforce Management, Schedules, Forecasting, Analytics, Adherence, Leadership, Operations Management, Strategic Planning, Team Building, Real Time, Quality Assurance, Client Liaison, NICE, IEX, Administrative..., Executive..., GMT Planet
Education
Charles W. Flanagan High School 1998 — 2000
Diploma, General Studies
Broward Community College
N/A, Business Administration and Management, General
FirstService Residential February 2015 - Present
FirstService Residential Florida September 2013 - Present
Castle Group June 2013 - September 2013
Castle Group January 2013 - June 2013
The Continental Group June 2012 - December 2012
Miami Dade College June 2009 - June 2012
Miami Dade College September 2007 - 2009
Skills
Answer customer or..., Assess educational..., Assist clients in..., Communicate student..., Compile information..., Coordinate social..., Counsel individuals..., Detect discrepancies on..., Develop plans for..., Empathize with others..., Follow confidentiality..., Establish and maintain..., Examine documents for..., Bilingual, Youth Mentoring, Supervision, Organize reference..., Refer clients to job..., Use computers to enter,..., Use conflict resolution..., Use counseling..., Use interpersonal..., Use interviewing..., Use public speaking..., Use telephone..., Team Leadership, Teamwork, Microsoft Office, Event Management, Interpersonal..., Training, Accounting, Employee Training, Self-starter, Bilingual Proficiency, Translation, Project Management, Management, Daily Operations, Multi Tasking, Access, Sales, Spanish, Leadership, Customer Satisfaction, Critical Thinking, Team Building, Microsoft Excel, Microsoft Word, Condos
Education
Florida International University 2008 — 2011
Bachelor's degree, International Business
Miami Dade College 2005 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Goodman Media International September 2014 - Present
Goodman Media International September 2013 - September 2014
Self-Employed July 2013 - December 2013
FirstService Residential June 2013 - August 2013
Goodman Media International April 2013 - June 2013
Stowaway Magazine January 2013 - April 2013
Bradley Public Relations September 2012 - April 2013
Marriott Center Ticket Office September 2010 - April 2013
Edelman April 2012 - August 2012
Crayons to Computers January 2012 - April 2012
Skills
Ap Style, Social Media, Event Planning, Editing, Facebook, Public Speaking, InDesign, Copy Editing, Pinterest, YouTube, Microsoft Office, Blogger, Press Releases, Twitter, Blogging, Nonprofits, Social Media Marketing, Public Relations, Research, Marketing, Social Networking, Media Relations, AP Style, SEO, CisionPoint, Video Editing, Adobe Creative Suite, WordPress, Proofreading, Cision, Strategic Communications, Copywriting, Publicity, News Writing, Community Outreach, Crisis Communications, Publications, Advertising, Corporate Communications
Education
Brigham Young University 2009 — 2013
Bachelor of Arts (BA), Public Relations
Loveland High School 2005 — 2009
FirstService Residential October 2014 - Present
FIRST FLORIDA SERVICES November 2009 - October 2014
The Continental Group Inc. 2006 - 2009
American Pool Enterprises, Inc 2000 - 2005
American Pool Enterprises, Inc March 1998 - 2000
Anthony & Sylvan Pools June 1996 - March 1998
United States Marine Corps October 1990 - March 1996
Skills
Management, Property Management, Association Management, Condos, Real Estate Development, Executive Management, Facilities Management, Marketing, Leadership, Sales, Contract Negotiation, Team Building, Negotiation, Construction, Budgets, Commercial Real Estate, Leases, New Business Development, Residential Homes, Sales Management, Selling, Small Business
Education
University of Phoenix 2005 — 2007
BS, Business Management
Hawaii Pacific University 1992 — 1994
Studied Japanese and Business
MUFG Union Bank N.A. December 2014 - Present
FirstService Residential May 2014 - September 2014
Action Property Management February 2014 - April 2014
Skills
Banking
Education
California Baptist University 2009 — 2013
College Park High School 2005 — 2009
High School Diploma, General Studies
Goldman Sachs July 2014 - Present
FirstService Residential March 2013 - July 2014
T. Rowe Price 2010 - 2012
Brodie Management 2009 - 2011
Morgan Stanley 2008 - 2010
Frito Lay 2006 - 2007
Skills
Bloomberg, Financial Analysis, Portfolio Management, Loans, Finance, Investments, Asset Management, Mutual Funds, Fixed Income, Securities, Microsoft Excel, Equities, Financial Reporting, Financial Services, Due Diligence, Corporate Finance, Risk Management, Analysis, Accounting, Disclosure Statements, Property Management, HOA, Banking
Education
Towson University 2006 — 2008
Bachelor of Science (B.S.), Business Administration/ Legal Studies
Johnson and Wales University 2003 — 2005
Associate of Science (AS), Entrepreneurship/Entrepreneurial Studies
FirstService Residential March 2012 - Present
ScheduALL 2011 - 2012
Hospice by the Sea March 2010 - February 2011
Starmark International December 2006 - March 2010
The Miami Herald 2005 - 2006
Highsmith & Company Advertising 2000 - 2005
Citigroup 1998 - 2000
Skills
Social Media Marketing, Social Media, Content Development, Content Strategy, Web Content, Corporate Communications, Copywriting, Marketing Communications, Press Releases, Online Advertising, SEO, Integrated Marketing, Public Relations, Marketing, Publishing, Editing, Strategy, Event Management, Journalism, Editorial, New Media, Email Marketing, Advertising, Media Relations, Brochures, Newsletters, Radio, Strategic Communications, Digital Marketing, Internal Communications, Publicity, Multimedia, Video, Direct Marketing, Brand Development, Copy Editing, Writing
Education
Boston University
B.S., Communication
State University of New York at Albany
Communications
FirstService Residential October 2013 - May 2015
Azura Wealth Advisors February 2013 - October 2013
Cynthia Rowley October 2011 - February 2013
Columbia University/NY State Psychiatric Institute June 2008 - June 2009
La Redoute January 2006 - July 2007
La Redoute September 2005 - December 2005
Vera Wang September 2005 - December 2005
Skills
Fashion, Visual Merchandising, Product Development, Trend Analysis, E-commerce, Merchandising, Magento, Lightspeed, AS400 Administration, MailChimp, Public Relations, Purchasing, Event Planning, Forecasting, Marketing, Sales, Management, Recruiting, Competitive Analysis, Brand Development, Market Research, Strategic Planning, Event Management, Marketing Strategy, Brand Management, Advertising, Email Marketing, Digital Marketing, Pricing
Education
Hunter College
B.S. Nursing
Fashion Institute of Technology
B.S., International Trade & Marketing for the Fashion Industries
American University of Rome 2004 — 2004
FirstService Residential May 2014 - May 2015
Comcast February 2008 - March 2014
Skills
Sales, Customer Service, Economics, Forecasting, Strategic Planning, Analysis, Strategy, Customer Retention, Business Development, Leadership, Telecommunications, Negotiation, Management, Call Centers, Direct Sales, VoIP, Customer Satisfaction, Team Leadership, Microsoft Word, Time Management, Microsoft Office
Education
Nova Southeastern University 2013 — 2015
Master of Business Administration (M.B.A.), International Business, 3.7 out 4.0 GPA
Florida Atlantic University 2011 — 2013
Bachelor of Science (BS), Economics, 3.0 out of 4.0
FirstService Residential September 2014 - Present
New Castle Realty, Inc. October 2013 - Present
Landmark Management Services October 2013 - September 2014
Atlantis Management Services May 2013 - October 2013
Regatta Real Estate Management August 2012 - October 2013
Campbell Property Management April 2013 - May 2013
Regatta Real Estate Management August 2011 - April 2013
Coach June 2011 - April 2013
Arena Advertising & Sports Marketing April 2010 - September 2011
The Continental Group October 2006 - August 2011
Skills
Word, Excel, Microsoft Works, PowerPoint, Customer Service, Microsoft Excel, Budgets, Microsoft Word, Management, Event Management, Process Scheduler, Time Management, Property Management, Negotiation, Project Planning, Real Estate, Forecasting, Process Improvement, Hospitality Management, Hospitality, Project Management, Hotels, Teamwork, Finance, Sales
Education
Florida International University 2002 — 2008
Bachelor's of Science, Hospitality Management
Cooper City High School 1998 — 2002
High School Diploma, General Education
FirstService Residential February 2015 - Present
Target July 2013 - Present
Skills
Customer Satisfaction, Cashiering, Retail, Time Management, Customer Service, Food Safety, Event Planning, Microsoft Word, Microsoft Office, PowerPoint
Education
California State University-Sacramento 2009 — 2015
Bachelor of Science (BS), Parks, Recreation and Leisure Studies
FirstService Residential April 2015 - Present
Entrada Partners September 2014 - April 2015
BH Management Services, LLC July 2011 - September 2014
Consolidated Properties January 2004 - May 2008
Skills
Multi Family Properties, Single Family Homes, Property Management, Apartments, Management, Investment Properties, Sales, Rentals, Customer Service, Training, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Photoshop, Real Estate, Marketing, Budgets, Contract Negotiation, Event Planning, Negotiation, Leases, Team Building, Marketing Strategy, Social Media, Strategic Planning, Social Media Marketing, Lease Administration, Event Management, Account Management, Sales Management, Due Diligence
Education
Art Institute of Dallas 2009 — 2010
Culinary Arts Management
FirstService Residential June 2015 - Present
LPCAV LLC August 2012 - Present
Alexandria Knolls West January 2014 - June 2015
Fairfield Residential April 2008 - January 2014
Teen Mania Ministries August 2004 - August 2007
Skills
Public Speaking, Social Media, Microsoft Office, Customer Service, Training, Marketing, Youth Ministry, Sales, Email Marketing, Management, Video Editing, OneSite, Social Networking, Video, Audio Engineering, Video Production, After Effects, Live Events, Editing, Social Media Marketing, Event Management, Leadership, Market Research, Sound, Marketing Strategy, Event Planning, Broadcast, HTML, Lighting, Final Cut Pro, Advertising, Blogging, Facebook, Fundraising, Leadership Development, Public Relations, Recruiting, Property Management, Live Event Consulting, Presentations, Yardi Property..., CMCA
Education
Community Association Institute (CAI) 2014 — 2014
CMCA
Germanna Community College
Business, Management, Marketing, and Related Support Services
Tyler Junior College 2006 — 2007
General Studies
Honor Academy 2004 — 2007
Management, Media, & Public Speaking
Spotsylvania Career and Technical Center 2002 — 2004
Graduated with Engraved Tech Emblem, Industrial Electronics Technology/Technician
FirstService Residential November 2014 - Present
FirstService Residential Texas February 2014 - Present
Target Logistics November 2012 - December 2013
KBR December 2007 - August 2010
Mercator d.d. May 2006 - November 2007
Skills
Supervisory Skills, Construction, Contract Management, Process Scheduler, Customer Service, Project Planning, Operations Management, Contract Negotiation, Training, Teamwork, Microsoft Excel, Microsoft Office, Team Building, Budgets, Management, Human Resources, Purchasing, Procurement, Negotiation, System Administration, Transportation, Risk Management, Logistics, Team Leadership, Materials Management, Analysis, Government, Strategic Planning, Troubleshooting, Employee Relations, Inventory Management, Facilities Management, Program Management, Policy, Process Improvement, Software Documentation, Leadership, Supply Chain Management, Quality Assurance, SAP, Access, Administration, Invoicing, Outlook, Warehousing, Change Management, Distribution Center..., Inventory Control, Time Management, Shipping
Education
Bath Spa University 2004 — 2005
MSSC Lukavac 1992 — 1996
High Scool Diploma, Economics
FirstService Residential May 2015 - Present
Ave Maria School of Law August 2009 - May 2015
A DJ With Class 2013 - 2015
Ave Maria School of Law August 2009 - July 2011
Center City District June 2004 - August 2009
Sandals Resorts 1985 - 2000
Skills
Public Speaking, Master of Ceremonies, Event Planning, Microsoft Office, Research, Nonprofits, Customer Service, Editing, Event Management, Legal Writing, Social Media, Fundraising, Legal Research, Microsoft Excel, Community Outreach, Management, Non-profits, Westlaw, Microsoft Word, Teaching, Outlook, Hospitality, PowerPoint, Curriculum Design, Budgets, Higher Education, Administration
Education
Hocking College
Associate's degree, Hospitality Administration/Management
FirstService Residential June 2015 - Present
Douglas Elliman Property Management November 2014 - June 2015
Douglas Elliman Property Management September 2013 - November 2014
The Jack Parker Corporation April 2012 - September 2013
The Jack Parker Corporation March 2009 - June 2011
Citi Habitats August 2008 - February 2009
Skills
Property Management, Real Estate, Real Estate Development, Property Management...
Education
Borough of Manhattan Community College 2007 — 2009
Associate's degree, Business Administration and Management, General
FirstService Residential March 2015 - September 2015
Florida Atlantic University August 2013 - December 2014
Florida Atlantic University August 2013 - December 2014
Skills
Communication, Customer Service, Data Entry, Data Analysis, Computer Proficiency, Social Networking, Adaptation, Learn New Software...
Education
Nova Southeastern University 2015 — 2017
Master of Business Administration (MBA)
Florida Atlantic University 2012 — 2014
Bachelor of Arts (B.A.), Sociology
Florida Atlantic University 2014 — 2014
Certificate, Human Resources Management/Personnel Administration, General
FirstService Residential March 2015 - Present
La Cantera Hill Country Resort by Destination Hotels & Resorts May 2014 - January 2015
Westin Hotels & Resorts March 2014 - May 2014
Hyatt Place June 2013 - March 2014
Hyatt Place March 2013 - June 2013
Hyatt Place December 2012 - March 2013
Hyatt Place October 2011 - December 2012
City of Dublin April 2010 - June 2010
Colby and Company January 2010 - April 2010
Skills
Leadership, Research, Negotiation, Time Management, Public Speaking, Social Networking, Employee Training, Operating Budgets, Supply Ordering, Microsoft Exchange, Microsoft Office, Microsoft Excel, Microsoft Word, Human Resources, Management, Hotels, Front Office, Food & Beverage, Customer Satisfaction, Hospitality, Tourism
Education
Arizona State University 2014 — 2018
Interdisciplinary Studies, Organizational Behavior Studies, Freshman
Dublin Coffman High School 2008 — 2010
Kingwood High School
Kingwood High School
FirstService Residential February 2012 - Present
Transwestern August 2007 - July 2010
Crescent Real Estate October 1994 - August 2007
Skills
Property Management, Lease Administration, Real Estate, Yardi, Real Estate Development, Landlord, Leases, Facilities Management, Construction Management, Landlords, Tenant, Budgets, Construction, Disposition, Corporate Real Estate, Property, Lease Negotiations, Location Intelligence, Real Estate Transactions, Investment Properties
Education
Brookhaven Community College 1981 — 1982
Basic courses
Building Owners and Managers Association
Real Property Administrator, RPA
Institute of Real Estate Management
Certified Property Manager, CPM
Real Estate Sales License
Barry Callebaut April 2014 - Present
FirstService Residential March 2010 - April 2014
Horizon Paper Company November 2008 - March 2010
The Second City October 2005 - October 2008
Exhibitgroup/Giltspur December 2004 - October 2005
Chicago Symphony Orchestra August 1999 - December 2004
Skills
HRIS, Payroll, ADP Payroll, ADP ReportSmith, Benefits Administration, Employee Benefits, Accounts Payable, Budgets, Accounts Receivable, Training, Accounting, General Ledger, QuickBooks, Invoicing, Payroll Taxes
Education
Butler Community College 1993 — 1995
A.S., Mathematics
Dale Carnegie Training
Somerset July 2015 - Present
FirstService Residential December 1998 - June 2015
Education
Florida International University
Business Administration and Management, General
FirstService Residential September 2013 - Present
Platinum Group Security January 2010 - September 2013
50 State Security Service, Inc. February 2008 - January 2010
Skills
Corporate Security, Security Operations, Executive Protection, Security Management, Security Training, CCTV, Access Control, Workplace Violence, Physical Security, Surveillance, Customer Oriented, Emergency Management, Personnel Security, Crisis Management, Asset Protection, Customer Service, Personal Security, Training, Microsoft Office, Concierge Services, Background Checks, Customer Engagement, Security Audits
Education
Miami Dade College 2010 — 2013
Associate's degree, Criminal Justice and Corrections
FirstService Residential April 2014 - May 2015
Skills
Microsoft Office, Yardi Voyager, VMS, Accounting, QuickBooks, Customer Satisfaction, Management, ADP Payroll, Organizational..., Website Building, Budgets, Contract Negotiation, Customer Service, Leadership, Marketing, Negotiation, Product Management, Residential Homes, Strategy, Team Building, Training, Property Management, Sales
Education
DeVry University Phoenix, AZ
Bachelor in Technical Management, Small Business Administration/Management
FirstService Residential July 2015 - Present
Propel Marketing February 2015 - May 2015
Boston College Athletics September 2012 - November 2013
Aerie June 2011 - November 2013
Skills
Social Media, Microsoft Excel, Microsoft Word, Teamwork, Microsoft Office, Research, Marketing, PowerPoint, Leadership, Digital Marketing, Social Networking, Facebook, Google Adwords, Communication, Social Media Marketing, Digital, Online Marketing, Mac & PC platforms
Education
Boston College 2011 — 2015
Bachelor of Science (B.S.), Communication, General
Sogang University
Alliance Française Bourdeaux Aquitane
FirstService Residential Florida December 2014 - Present
FirstService Residential May 2011 - December 2014
Atlantic & Pacific Management December 2006 - May 2011
Atlantic & Pacific Management December 2006 - May 2011
Point of Aventura January 2006 - December 2007
Continental Group 2001 - 2005
Pollak & Skan Group/ITS 1996 - 2001
Skills
Real Estate, Property Management, Condos, Real Estate Development, Apartments, Luxury, Leases, Property, Rentals, Residential Homes, Lease Administration, Real Estate Transactions, Single Family Homes, Yardi, Investment Properties, Contract Negotiation, Sellers, Negotiation, Disposition, Asset Managment, Construction, Tenant, Hospitality, Real Estate Economics, Facilities Management, Relocation, Corporate Real Estate, HUD, Commercial Real Estate, Management, Budgets, Due Diligence, Foreclosures, Association Management, Fair Housing, Investors, Lease Negotiations, REO, Land Acquisition, Landlords, Leadership, Operating Budgets, Customer Service, Real Property, AMSI, Capital Budgeting, Location Intelligence, Affordable Housing, Short Sales, Brokerage
Education
Flagler College 1987 — 1991
BA, Business
Mansfield High School
FirstService Residential (Subsidiary of FirstService Corporation) January 2015 - Present
FirstService Residential April 2012 - December 2014
Deloitte Consulting May 2010 - March 2012
Cintas Corporation January 2008 - June 2009
Cintas Corporation July 2006 - December 2007
Skills
Business Process..., Business Strategy, Leadership, Consulting, Process Improvement, Strategy, Business Transformation, Restructuring, Cost Reduction, Shared Services, Operations Management, Performance Measurement, Management, Procurement, Cross-functional Team..., Business Process, Management Consulting, Project Management, Outsourcing, Enterprise Software, Six Sigma, Integration
Education
Ivey Business School at Western University 2009 — 2010
MBA, Business Adminstration
Ivey Business School at Western University 2004 — 2006
HBA, Business Administration
Western University 2001 — 2003
BA, Economics
Alfa Logistics Corp August 2014 - Present
FirstService Residential May 2014 - August 2014
Johnny Rockets September 2007 - May 2014
Florida International University May 2011 - May 2013
Skills
Laboratory, Science, Research, Cell Culture, PCR, Data Analysis, SPSS, Gel Electrophoresis, Statistics, Critical Thinking, Organic Chemistry, Mass Spectrometry, IR, UV/Vis, Chemistry, HPLC, Analytical Chemistry, Chromatography, Biochemistry, Scientific Writing
Education
Florida International University 2009 — 2013
Bachelor of Science (B.S.) and Bachelor of Arts, Biological Sciences and Chemistry
FirstService Residential December 2010 - Present
Real Estate Agent December 2004 - Present
KW PROPERTY MANAGEMENT AND CONSULTING March 2008 - December 2010
KW Property Management October 2007 - March 2008
Skills
Association Management, Single Family Homes, Operations Management, Condos, Customer Service, Management, Concrete, Luxury, Residential Homes, Property Management, Sales, Facilities Management, Notary Public, Yardi, Energy Management, Operating Budgets, Microsoft Excel, QuickBooks, Leases, Real Estate, Negotiation, Outlook, Hospitality, Property, Commercial Real Estate, Construction, Apartments, Contract Negotiation, Time Management, Selling, Leadership, Investment Properties, Rentals, Public Speaking, Accounting, Supervisory Skills, Real Estate Transactions, New Business Development, Construction Management, Team Building, Management Consulting, Contract Management, Sellers, Sales Management, Budgets, Lease Administration, Marketing, Microsoft Office, Real Estate Development, Strategic Planning
Education
Miami Dade College 2000 — 2004
Business Administration
FirstService Residential July 2013 - Present
Rose Associates September 2009 - June 2013
Swig Equities-The Sheffield May 2009 - June 2013
Scorpion Capital Partners August 2006 - October 2007
Skills
Property Management, Accounting, Customer Service, Database Management, Outlook, Database Admin, Real Estate, Rentals, Investment Properties, Residential Homes, Apartments, Condos, Contract Negotiation, Finance, Investors, Lease Administration, Leases, Luxury, Property, Real Estate Development, Real Estate Economics, Real Estate Transactions, Sellers, Asset Management, Budgets, Negotiation, Real Property, Portfolio Management, Invoicing, Administrative..., REO, Accounts Payable, Construction Management, Real Estate License, Tenant
Education
New York University 2013 — 2015
Bachelor of Arts (B.A.), International Relations and Affairs
Hudson County Community College 2009 — 2013
Associate of Arts (A.A.), Liberal Arts, International Law, 3.2
Pennsylvania State University 1998 — 2000
Communications; French
FirstService Residential September 2014 - Present
Kohl's Department Stores November 2013 - October 2014
Fairfax County Government, Office of Chairman Sharon Bulova August 2013 - December 2013
Northern Virginia Writing Project February 2010 - May 2011
Skills
Adobe Design Programs, Facebook, Twitter, Microsoft Office, Microsoft Excel, Microsoft Word, ArcGIS, AP Style, Filing, Editing, Organization, Legislative Research, Graphic Design, Event Management, WordPress, Fundraising, Media Relations, Conflict Resolution, Interpersonal..., Political Science, Microsoft Publisher, Copy Editing, Marketing Communications, Research, Government, Higher Education, Social Media, Grassroots Organizing, Public Relations, Event Planning, Constant Contact, Legislative Relations, Web Design, Time Management, Adobe Creative Suite, Social Media Outreach, Leadership, Social Networking, Community Outreach, Nonprofits, Outlook, PowerPoint, Adobe Acrobat, Blogging, Public Speaking, IQ
Education
George Mason University 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
FirstService Residential New York May 2014 - Present
FirstService Residential New York September 2013 - April 2014
FirstService Residential September 2012 - August 2013
Greensulate June 2011 - August 2011
The Rockefeller Group May 2011 - June 2011
Camp Winaukee June 2010 - August 2010
Skills
BJ Murray, CamAccounting
Education
Gettysburg College 2008 — 2012
Bachelor of Arts (B.A.), Economics
Loyola School 2004 — 2008
Nationstar Mortgage May 2015 - Present
FirstService Residential August 2013 - January 2015
2008- 2011Tipton Group September 2008 - May 2013
Tipton Asset Group September 2009 - April 2013
2004- 2008Texas Inter-Faith January 2009 - March 2013
East Dallas Community Schools 2009 - 2011
Texas Interfaith January 2004 - April 2008
Skills
Bilingual, Notary Public, Quickbooks, Leases, Customer Service, Apartments, Property, Office Management, Property Management, Accounts Receivable, File Management, Office Administration, Lease Administration, Microsoft Excel, Real Estate, PeopleSoft, Contract Negotiation, Referrals, Appraisals, Recruiting, Photocopier, Accounts Payable, Ledger, Commercial Real Estate, Real Estate Transactions, Tenant
Education
Northlake college 2011 — 2014
Mortgage Banking
Dallas County Community College 2010 — 2013
Mortgage Banking, Mortgage Banking
Corner Property Management January 2015 - Present
FirstService Residential June 2013 - January 2015
Wentworth Property Management Corp. August 2012 - June 2013
Dovan Management Group, LLC May 2011 - June 2012
Impark September 2008 - May 2011
Skills
Property Management, Rentals, Condos, Property, Investment Properties, Facilities Management, Asset Management, Contract Negotiation, Contract Management, Single Family Homes, Due Diligence, Microsoft Applications, Negotiation, Customer Satisfaction, Project Planning, Capital Project Planning, Project Management, Budgets, Customer Service, Homeowner Association..., Residential Homes, Residential Communities, Daily Operations..., Team Building, Townhomes, HOA, Residential Services, Yardi, Leases
Education
Hudson County Community College
William Paterson University of New Jersey
U.S. Security Associates, Inc. June 2015 - Present
FirstService Residential July 2014 - June 2015
US Security Associates March 2013 - July 2014
McRoberts Protective Agency, Inc September 2012 - February 2013
Kent Security 2012 - 2012
Marksman Security Corporation 2011 - 2012
AlliedBarton Security Services February 2007 - November 2011
Blockbuster 2005 - 2007
Tires Plus Total Car Care 2003 - 2005
CarMax 1998 - 2003
Skills
Security Operations, Physical Security, Security Management, CCTV, Loss Prevention, Surveillance, Access Control, Security Training, Security, Corporate Security, Enforcement, Homeland Security, Alarm Systems, Asset Protection, Supervisory Skills, Investigation, First Aid, Protection, Fire Alarm, Workplace Violence, Security Audits, IP Cameras, Crowd Control, Security+, Customer Service, Intrusion Detection, Internal Investigations, Team Building, Personal Protection, Inventory Management, Training, Operations Management, Negotiation, Microsoft Office, Account Management, Customer Satisfaction, Leadership, Recruiting, Employee Relations, Coaching, Sales, Process Improvement, Public Speaking, Sales Management, Contract Negotiation, Employee Training, Teamwork, New Business Development, Marketing, Merchandising
Education
Carson Long Military Institute
Liberty University
BS, Religion / Education
Valley Forge Military Academy & College
FirstService Residential December 2013 - Present
Wolin-Levin, Inc. December 2011 - December 2013
Vanguard Community Management November 2010 - November 2011
Associa March 2006 - November 2010
Legum & Norman Mid-West June 2005 - November 2010
Baird & Warner Management Group 1998 - 2005
Skills
Real Estate, Budgets, Property Management, Condos, Management, Negotiation, Leadership, Commercial Real Estate, Leases
Education
Indiana University Bloomington
Penn-Florida Companies February 2015 - Present
FirstService Residential June 2013 - December 2014
The Continental Group March 2010 - June 2013
The Continental Group Inc. October 2007 - March 2010
RailAmerica February 2001 - July 2007
PricewaterhouseCoopers August 1991 - February 2001
Skills
Accounting, Financial Reporting, Real Estate, Financial Analysis, Budgets, Due Diligence, Auditing, Contract Negotiation, Property Management, Strategic Planning, Negotiation, Finance, Managerial Finance, Residential Homes, Accounts Payable, Mergers & Acquisitions, Management, Condos, Team Building, Leadership, Contract Management, Financial Modeling, Forecasting, QuickBooks, Customer Service, Internal Controls, Operations Management
Education
Boston University 1987 — 1991
BSBA, Accounting
FirstService Residential October 2008 - Present
Woolbright Development December 2005 - October 2008
Kaplan University March 2005 - December 2005
Muvico Theaters August 2002 - March 2005
Lens Express, Inc. October 2000 - August 2002
Xcelerate Corporation December 1999 - October 2000
DataNet Corporation June 1996 - November 1999
Skills
Business Intelligence, Enterprise Software, SharePoint, IIS, Microsoft SQL Server, Management, SSRS, ASP.NET, T-SQL, Leadership, VB.NET, Agile Methodologies, .NET, Integration, SSIS, WCF, C#, Business Process, InfoPath, Visio, Visual Basic, Web Applications, Crystal Reports, Enterprise Architecture, Windows Server, Visual Studio, TFS, AJAX, Microsoft Office..., Software Development, XML, JavaScript, HTML, Web Development, VMware, VBScript, Architecture, MS Project, Analysis Services, Disaster Recovery, Databases, ETL, MySQL, Database Design, SDLC, Web Services, Project Management, CRM, Certified Scrum Master
Education
American InterContinental University-South Florida
Bachelor's degree, Information Technology
Florida International University
Computer Science
Sheridan Hills Christian
FirstService Residential October 2007 - Present
Skills
Customer Service, Management, Microsoft Word, Microsoft Office, Budgets, Sales
Education
Cornell University School of Hotel Administration
FirstService Residential July 2007 - Present
Skills
Copy Editing, Copywriting, Email Marketing, Online Advertising, Public Relations, Social Media, Marketing, SEO, Strategic Planning, Social Media Marketing, Digital Marketing, Content Strategy, Online Marketing, Marketing Strategy, Integrated Marketing, Association Management, Leadership, Training, Budgets, Corporate Communications
Education
Florida International University
Bachelor of Arts
University of Rhode Island
Citrix May 2015 - Present
FirstService Residential February 2015 - May 2015
Mallah Furman April 2013 - January 2015
Trulite Glass & Aluminum Solutions 2013 - 2013
Hypower Inc May 2012 - August 2012
Ahearn Jasco & Company November 2007 - May 2012
United States Marine Corps October 2003 - October 2007
Skills
Microsoft Exchange, Office 365, Windows Server, Barracuda Spam Firewall, Windows 7 Migration, Citrix, Firewalls, Troubleshooting, Windows 7, Access, Information Security, 2008 R2, Microsoft Technologies, SCCM, Operating Systems, Symantec Endpoint..., Norton Ghost, Software Documentation, Group Policy, TCP/IP, Backup Exec, Help Desk Support, Penetration Testing, Blackberry Enterprise..., Printers, Network Security, Active Directory, Sonicwall, Networking, Citrix Metaframe, Windows, Servers, XP, CISSP, Dell PowerEdge Servers, Network Administration, Software Installation, System Administration, Laptops, Switches, Cisco Routers, Disaster Recovery, Windows XP, Security+, Microsoft Certified..., Infrastructure, Information Technology, System Deployment, A+ Certified
Education
USMC
Florida International University 2003 — 2003
Dr Michael Krop Senior High 2000 — 2003
FirstService Residential Florida February 2015 - Present
FirstService Residential November 1999 - Present
Skills
Microsoft Excel, Strategic Planning, Property Management, Accounts Receivable, Accounting, Budgets
Education
Florida Atlantic University 1996 — 2002
Accounting
Florida Atlantic University
Accounting
Inktel Contact Center Solutions August 2011 - Present
FirstService Residential February 2009 - August 2011
Rewards Network January 2007 - November 2008
American Express January 1999 - January 2007
InteleTravel.com January 1998 - January 1999
Alamo Rent A Car February 1987 - January 1998
Skills
Customer Experience, Strategic Planning, Training, Cross-functional Team..., Budgets, Customer Service, Vendor Management, Marketing Strategy, Management, Relationship Management, Leadership, Analytics, Account Management, Salesforce.com, Strategy, Call Centers, Time Management
Education
Nova Southeastern University 2005 — 2008
Master's Degree, Leadership
Nova Southeastern University 2001 — 2004
Bachelor's Degree, Business Administration
Broward Community College
Associate's Degree, Political Science
Piqua High School
DLP Realty March 2014 - Present
FirstService Residential April 2009 - March 2014
Century 21 Unique Country Real Estate April 2004 - April 2009
Education
DeSales University 1998 — 2003
DeSales University 1998 — 2003
Bachelor's Degree, Dual Major in Marketing and Sport Managemant
PECO Energy December 2014 - Present
FirstService Residential Mid-Atlantic January 2014 - Present
FirstService Residential June 2011 - December 2013
Bellevue Properties Group May 2008 - January 2011
Grubb and Ellis March 2006 - May 2008
American Water August 2003 - November 2007
Elizabethtown Water Company March 1992 - August 2003
Kipcon Engineering 1986 - 1992
Skills
Property Management, Real Estate, Facilities Management, Construction, Contract Negotiation, Construction Management, Residential Homes, Due Diligence, Contract Management, Condos, Lease Administration, Asset Managment, Apartments, Real Estate Development, Leases, Community Management, Single Family Homes, Corporate Real Estate, Budgets, Property, Disposition, Management, Negotiation, Rentals, Real Estate Transactions, Real Estate Economics, Tenant, Landlords, Land Acquisition, Investment Properties, Yardi, Location Intelligence, Shopping Centers, Fair Housing, Lease Negotiations, Asset Management, Investors, Resident Retention, Brokerage, Commercial Real Estate
Education
New Jersey Institute of Technology 1982 — 1984
BS
Middlesex County College 1978 — 1981
AAS
FirstService Residential December 2014 - Present
FirstService Residential New York March 2010 - November 2014
The Argo Corporation August 2002 - August 2010
Skills
Real Estate, Rentals, Apartments, Yardi, Property Management, Leases, Residential Homes, Tenant, Lease Administration, Property, Landlords, Disposition, Corporate Real Estate, Commercial Real Estate, Lease Negotiations, Real Estate Economics, Real Estate Transactions, Condos
Education
Hofstra University 1971 — 1975
Bachelor of Arts (B.A.), Finance, General
Bayside High School 1968 — 1971
FirstService Residential September 2010 - Present
EmeraldShores Services, Inc August 2003 - Present
Education
University of Tennessee-Knoxville 1995 — 1997
Business, Marketing
Haslam College of Business at the University of Tennessee 1993 — 1997
FirstService Residential June 2000 - Present
Skills
Single Family Homes, Apartments, Property Management, Real Estate, Tenant, Leases, Lease Administration, Condos, Yardi, Rentals, Residential Homes, Real Estate Development, Luxury, Commercial Real Estate, Real Estate License, Investment Properties
Education
Florida International University 1997 — 2000
BA, Hospitality Management
FirstService Residential April 2014 - April 2015
Highland Property Development, LLC 2010 - April 2014
Active Wallace Group October 2002 - July 2008
Education
Fullerton College 2002 — 2006
AA, Fine Arts, Bus. Marketing
San Diego State University-California State University 1998 — 1999
Business, Management, Marketing, and Related Support Services
FirstService Residential 1995 - Present
Skills
Property Management, Real Estate, Contract Negotiation, Apartments, Association Management, Management, Budgets, Facilities Management, Condos, Real Estate Development, Leadership, Contract Management, Marketing, Leases, Lease Administration, Tenant, Rentals, Residential Homes
Education
Georgian Court University 1989 — 1992
BS, Business Administration
FirstService Residential January 2011 - Present
Axia College September 2009 - August 2012
American Express September 2009 - November 2010
Cegep@Distance September 2008 - September 2009
TRAX USA Corp. 2008 - 2008
Pratt & Whitney Canada 2007 - 2008
Ecole de Langues La Cite 2005 - 2007
Pratt & Whitney Canada May 2006 - August 2006
Skills
Technical Writing, Usability Testing, Public Speaking, Wikis, Podcasting, WYSIWYG layout tools, Blogging, CMS, Project Management, Supply Chain Management, Instructional Design, Instructional Technology, Needs Analysis, ADDIE, Training, Technical Documentation, E-Learning, Curriculum Design, Distance Learning, Instructor-led Training, Adult Education, Captivate, Learning Management..., Learning Management, Content Development, SCORM, Educational Technology, Knowledge Management, Camtasia, Moodle, Performance Consulting, SnagIt, Lectora, Adult Learning Theory, Training Delivery, Organizational Learning, Learning Theory, Mobile Learning, Performance Improvement, Technical Training, Articulate Studio, WebEx, Training Needs Analysis, Articulate Suite, Learning Styles
Education
Concordia University 2004 — 2008
Master of Arts, Educational Technology
Northwestern University
Blue Ocean Business Group April 2014 - Present
FirstService Residential April 2013 - Present
Beyond Organic October 2012 - August 2014
CenturyLink/Qwest Communications January 2012 - March 2012
Aon Benfield July 2011 - January 2012
Deephaven Capital Management February 2007 - February 2009
Deephaven Capital Management March 2006 - February 2009
Retek (Oracle) February 2001 - December 2006
Retek Inc February 2002 - December 2005
Retek Inc February 2000 - February 2002
Skills
Troubleshooting, Technical Support, Servers, Active Directory, VPN, Leadership, Unix
Education
Brown College 2000 — 2001
PC/LAN certificate, PC LAN
St Louis Park Senior High 1986 — 1990
Basic
Brown Institute
FirstService Residential February 2004 - Present
South Orange County Regional Chambers of Commerce May 2002 - February 2004
The Four Seasons Hotel 1994 - 2003
IPNet Solutions 1998 - 2000
Skills
Event Planning, Corporate Events, Marketing, Community Outreach, Time Management, Meeting Planning, Budgets, Press Releases, Public Speaking, Event Management, Advertising, Trade Shows, Coordinating Events, Nonprofits, Program Management, Corporate Event Planning, Sponsorship, Project Coordination, Customer Service, Contract Negotiation, Management, Internal Communications, Fundraising, Strategy, Social Media, Non-profit Events, Volunteer Management, Weddings, Marketing Communications, Public Relations, Hospitality, Family Reunions, Community Development, Social Networking, Leadership, Research, Social Media Marketing, Non-profits, Fundraisers, Private Events, Employee Relations
Education
California State University-Fullerton
BA, Communications
Ocean View High School
FirstService Residential May 2013 - Present
Kawa Capital Management January 2012 - Present
FirstService Residential Management March 2009 - December 2011
Sapient April 2009 - July 2009
Skills
ASP.NET, Programming, VB.NET, IIS, T-SQL, Microsoft SQL Server, XML, MySQL, C#, JavaScript
Education
Florida International University 2002 — 2008
2 Bachelors of Science, Computer Engineering & Electrical Engineering
NYC-based Property Management Company 2014 - Present
FirstService Residential February 2007 - January 2014
FirstService Residential 2003 - 2007
FirstService Residential 2002 - 2003
FirstService Residential 2001 - 2002
Property Resources Corporation January 1989 - February 2001
Skills
ADP, Microsoft Office, Micro Management System, Yardi Property..., BJ Murray, Site Compli, ApplyPort, BuildingLink, Avid Exchange, Empower, IBS
Education
Mercy College
Bachelor’s Degree, Business Administration
Monroe Business Institute
Associate’s Degree, Occupational Studies
Secor Group January 2015 - Present
FirstService Residential February 2013 - January 2015
DHL Express Nederland via Randstad July 2012 - February 2013
ADP June 2007 - November 2010
CFIC Home Mortgage April 2006 - May 2007
Centex Home Equity May 2004 - April 2006
Skills
Salesforce.com, ADP Payroll, Direct Sales, Sales Process, Payroll, Employee Benefits, SaaS, Account Management, Benefits Administration, Human Resources, HRIS, Sales Management, BPO, New Business Development, Talent Acquisition, Workforce Management, FSA, COBRA, Workers Compensation, Recruiting, Organizational..., Training, Employee Relations, New Hire Orientations, PEO, Personnel Management, Performance Management, Time & Attendance, Onboarding, Leadership, Hiring, Sales Presentations, Career Development, Process Improvement, Client Relations
Education
Florida Gulf Coast University
Bachelor’s Degree, Health Services Administration
Carefree Communities August 2015 - Present
LifeLock September 2014 - February 2015
FirstService Residential January 2014 - September 2014
Zions Bancorporation May 2008 - January 2014
Nationwide Insurance February 2005 - May 2008
Colonnade Properties, LLC June 1999 - October 2004
Skills
HR Strategy, HR Transformation, Budget Management, Executive Compensation, Equity Compensation, Deferred Compensation, Sales Compensation, Workers Compensation, Compensation Plans, Compensation Planning, Data Analysis, Employee Benefits, Contract Negotiations, HRIS, HR Policies, Employment Law, Employment Contracts, Employee/Labor Relations, Employee Engagement, Performance Management, Recruitment/Retention, Talent Acquisition, Talent Selection, Talent Assessment, Talent Development, Talent Management, Leadership Development, Executive Coaching, Coaching, Mentoring, Recruiting, Personnel Management, Training, College Recruiting, Compensation & Benefit, Benefits Administration, Executive Pay, Human Resources, Employee Relations, Temporary Placement, Program Management, Leadership, Policy, Management, Onboarding, Succession Planning, Strategy, Payroll, FMLA, New Hire Orientations
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Human Resources, Finance and Accounting
Minnesota State University, Mankato 1991 — 1996
Bachelor of Science (BS), Human Resources and Economics
FirstService Residential August 2014 - May 2015
American River College August 2006 - March 2007
Skills
Mining, Sedimentology, Microsoft Office, Microsoft Excel, Customer Service, Hazardous Waste..., Mineral Processing, GIS, Mineral Exploration
Education
University of Phoenix 2014 — 2016
Master of Business Administration (M.B.A.), Project Management, 3.54/4.0
California State University-Sacramento 2007 — 2012
Bachelor's Degree, Geology Department; Earth Science
FirstService Residential August 2008 - Present
Russell Property Group d/b/a Russell Property Management May 2013 - Present
Royal American Management January 2008 - August 2008
Skills
Property Management, Leases, Apartments, Property, Real Estate, Residential Homes, Real Estate Development, Investment Properties, Real Estate Transactions, Commercial Real Estate, Contract Negotiation, Condos, Real Estate Economics, Rentals
Education
Nova Southeastern University 2009 — 2010
Master of Science, Real Estate Development
Florida State University - College of Business 2002 — 2006
BA, Business Management and Real Estate
FirstService Residential December 2013 - Present
FirstService Residential Management April 2013 - Present
FirstService Residential Management November 2011 - Present
American Debt Counseling December 2006 - June 2012
VBucks Inc. 1999 - 2003
Duty Free Electronics 1997 - 1999
Shalom 2000 Moving & Storage 1991 - 1996
Skills
Microsoft SQL Server, ASP.NET, XML, Web Services, .NET, ETL, Databases, AJAX, T-SQL, Web Applications, VB.NET, JavaScript, ASP, Java, PHP, IIS, WCF, SSRS, Programming, Windows Server, Architecture, Visual Studio, Jokes, Certified Scrum Master
Education
Keiser College 1997 — 2000
AS, Computer Science
Yeshiva Academy of Ozone Park
FirstService Residential April 2015 - July 2015
The D&F Development Group LLC September 2009 - April 2015
ATC Healthcare August 2008 - September 2009
CHS Services 2007 - 2008
Marsh & McLennan Companies, Inc. July 1999 - June 2005
Marsh USA Inc. October 1987 - June 1999
Skills
Account Reconciliation, General Ledger, Financial Reporting, Variance Analysis, Microsoft Excel, Yardi Voyager, Great Plains Software, Accruals, Journal Entries, Monthly Closing, Income Statement, Balance Sheet, Microsoft Word, Bank Reconciliation, Accounting, Expenses, Financial Statements, GAAP, QuickBooks, P
Education
Adelphi University 1982 — 1986
BBA, Accounting
FirstService Residential November 2013 - Present
CBIZ MHM, LLC June 2011 - November 2013
Vila & Son Landscaping Corp December 2007 - June 2011
Complete Business Solutions December 2005 - December 2007
Skills
Microsoft SQL Server, Great Plains Software, Business Intelligence, Microsoft Dynamics, Crystal Reports, Network Administration, Computer Hardware, Microsoft Office, SSRS, SSIS, Vendor Management, Business Analysis, Project Management, Budgets, Business Development, Process Improvement
Education
Florida Atlantic University 2000 — 2005
Bachelor, Management Information Systems
FirstService Residential July 2014 - Present
NAS Insurance Services, Inc. May 2011 - July 2013
Sheriff's Youth Foundation July 2010 - March 2011
Indymac Bank March 2006 - March 2008
Skills
Insurance, Underwriting, Financial Risk, Liability, Claim, Professional Liability, Risk Management, Customer Service, Reinsurance, Management, Analysis, Claims Management, Errors & Omissions, Liability Analysis, Casualty
Education
California State University-Fullerton
Certificate, Project Management
University of California, Irvine
B.A., Business Economics
FirstService Residential September 2008 - Present
Prime Management Group October 2003 - September 2008
American Pool Enterprises July 2000 - October 2003
Prince George's County Public Schools October 1999 - June 2000
Education
James Madison University 1995 — 1999
BS, ISAT
Graham Management March 2015 - Present
FirstService Residential November 2005 - February 2015
Make-A-Wish Foundation July 2009 - July 2013
Skills
Social Media, Newsletters, Non-profits, Editing, Corporate Communications, Social Networking, Public Speaking, Internal Communications, Office Administration, Data Entry, Accounting, Invoicing, Microsoft Word, Outlook, Microsoft Office, Budgets, Training
Education
L.V. Hightower High School 1998 — 2002
Broadcast Journalism
Houston Community College
Graphic Design
Oracle February 2011 - Present
FirstService Residential June 2010 - September 2010
Ingram Micro March 2007 - May 2010
Ricoh Americas Corporation April 2006 - March 2007
DTI Investments, Inc March 2005 - April 2006
Cendant Mobility July 2003 - March 2005
Skills
Business Intelligence, Databases, Analysis, Account Management, English, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Corporate FP&A
Education
California State University-Sacramento 2001 — 2002
Bachelor of Arts (B.A.), Economics
California State University-Northridge 1998 — 2001
FirstService Residential February 2014 - Present
Orange County Great Park January 2011 - February 2014
Orange County Great Park August 2008 - January 2011
Skills
Customer Service, Microsoft Office, Excel, Word, Government, Event Planning, Logistics, Microsoft Excel, Events, Venue Management, Live Events, Corporate Events, Microsoft Word, Volunteer Management, Community Outreach, Nonprofits, Event Management
Education
California State University-Fullerton 2005 — 2007
Bachelor of Science (BS), Sociology
Cal State Fullerton 2004 — 2007
Bachelor of Science (BS), Sociology
SFMC, Inc. June 2012 - Present
FirstService Residential March 2012 - May 2012
FirstService Residential December 2004 - February 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Budgets, Financial Reporting, Accounts Payable, Property Management, Sales, Board Relations, Association Management, Teamwork, Accounting
Education
George Mason University 2003 — 2009
Bachelor of Science (B.S.), Biology, General
FirstService Residential February 2007 - Present
Education
Miami Dade College
360 Community Management Ltd April 2014 - Present
FirstService Residential February 2007 - March 2014
Skills
Contract Negotiation, Negotiation, Selling, Sales, New Business Development, Property Management, Marketing Strategy, Budgets, Residential Homes, Leases, Condos, Apartments, Real Estate Development, Real Estate, Customer Service, Contract Management
Education
Institute of Management Accountants 2006 — 2008
Certified Management Accountant (USA)
Association of condominium Managers of Ontario
RCM
Institute of Housing Management
AIHM
City University of Hong Kong 1999 — 2001
Master of Arts (M.A.), Public Policy and Management
The Chartered Institute of Marketing 1999 — 2000
Post-graduate Diploma, Marketing
University of Louisiana at Monroe 1996 — 1998
Master of Business Administration (M.B.A.), Business Administration and Management, General
FirstService Residential January 2015 - Present
The Club at Brickell Bay Plaza Condominium May 2012 - January 2015
U.S. Security Associates, Inc. February 2010 - May 2012
CSS Alliance 2010 - 2011
Universal Service Corp. August 2001 - February 2010
Skills
Loss Prevention, Corporate Security, CCTV, Security Training, Security Operations, Security Management, Physical Security, Alarms, Operations Management, Security Services, Emergency Management, Crime Prevention, Asset Protection, Workplace Violence, Supervisory Skills, Background Checks, Inventory Management, Scheduling, Hiring, Customer Relations, Criminal Justice, Security Audits, Access Control, Personal Security, Security, Surveillance, Alarm Systems
Education
Florida International University 2001 — 2010
Bachelor's of Science, Criminal Justice/Law Enforcement Administration
FirstService Residential April 2012 - Present
Renaissance Regulatory Services, Inc. June 2009 - April 2012
Skills
Financial Reporting, Quickbooks, Accounting, Excel, Word, Outlook, PowerPoint, Microsoft Office, General Ledger, Accounts Payable, Customer Service, Reconciliation, Accounts Receivable, Billing, Administration, Fixed Assets, Journal Entries, QuickBooks, Microsoft Word, Microsoft Excel, Account Reconciliation, Variance Analysis, Auditing, Financial Statements
Education
Florida Atlantic University
Accounting
FirstService Residential March 2012 - Present
Community Management Associates October 2008 - March 2012
Community Management Associates August 2007 - October 2008
Skills
English, Research, Public Speaking, Budgets, Strategic Planning, Negotiation, Mixed-use, Marketing Strategy, Social Media, Marketing, Condos, Sales, Property Management, Real Estate, High Rise
Education
Georgia State University
Bachelor of Business Administration (BBA), Real Estate
Georgia State University
Bachelor of Arts (BA), Spanish
University of Georgia
Tervita Corporation January 2015 - Present
FirstService Residential March 2012 - December 2014
AWM Alliance Real Estate Group January 2011 - November 2011
Skills
Real Estate, Property Management, Real Estate Transactions, Yardi, Condos, Accounting, Efficiency, Microsoft Office, Accounts Receivable, Management, Microsoft Excel
Education
Strategic Leadership Program (CMABC) 2014 — 2015
Accounting and Business/Management
British Columbia Institute of Technology 2009 — 2011
Diploma of FInancial Management, Advanced Accounting Option
British Columbia Institute of Technology / BCIT 2006 — 2009
Bachelor of Business Administration (BBA), Information Technology Management
FirstService Residential November 2011 - Present
Skills
Property Management, Condos, Newsletters, Public Relations, Social Media Marketing, Social Media, Marketing, Residential Homes, Advertising, Property, Customer Service, Social Networking, Microsoft Office, Outlook, Contract Negotiation, Event Management
Education
Florida International University
Journalism
FirstService Residential November 2006 - Present
Skills
Real Estate
Education
Barry University
Bacheor of Science, Business Administration, Professional Management
New York School of Interior Design
Marymount School, New York
High School, College Preparatory
FirstService Residential April 2008 - Present
Skills
Budgets, Account Management, Business Strategy, Customer Service, Contract Negotiation, Management, Marketing, New Business Development, Operations Management, Property Management, Real Estate, Sales, Sales Management, Strategic Planning, Team Building, Training
Education
Chapman University, The George L. Argyros School of Business and Economics
Bachelor's degree, Business/Managerial Economics
Columbia Law School August 2014 - Present
Bluegreen Vacations March 2014 - August 2014
FirstService Residential June 2013 - August 2013
Yale University April 2010 - May 2013
American Eagle Outfitters June 2012 - August 2012
Yale University April 2011 - August 2011
Metropolitan Baptist Church April 2010 - August 2010
Kumon Steeplechase October 2007 - April 2009
Skills
Typing, Public Speaking, Windows, Spreadsheets, Event Planning, Telephone Reception, Telephone Manner, Job Scheduling, Radio Host, Outlook, Microsoft Excel, Data Entry, Budgets
Education
Columbia Law School 2014 — 2017
Juris Doctor (J.D.)
Yale University 2009 — 2013
Bachelor of Arts (BA), Philosophy, 3.33
FirstService Residential February 2014 - Present
Skills
VMware vSphere, CommVault, A10 Networks, Active Directory/Group..., Disaster Recovery, Microsoft Server..., Microsoft Exchange /..., UNIX/Linux, DHCP/DNS, HTML/XML/ASP, Powershell / VBS /..., Cisco Technologies, Active Directory, Servers, VMware, Data Center, DNS, Troubleshooting, Microsoft Exchange, SAN, Networking, DHCP, Switches, System Deployment, Hardware, Firewalls, High Availability, Infrastructure, Routers, System Administration, Microsoft SQL Server, Windows Server, Cluster, Linux, NetApp, Windows, Virtualization, Backup Exec, IT Management, Help Desk Support, Network Administration
Education
Nova Southeastern University 2009 — 2016
Masters of Science (M.S.), Information Technology, Information Technology
Barry University 2003 — 2008
Bachelor of Science (B.S.), Information Technology
Castle Group 2014 - 2015
FirstService Residential 2011 - 2013
CME Group 2003 - 2010
City University of New York 1999 - 2001
Cisco Systems 1997 - 1999
Skills
Property Management, Commodity Markets, Commodity Pricing, Operations Management, Options & Futures, Exchange Traded..., NYMEX, CME, Energy Derivatives, Precious Metals..., Customer Service, Manage Client..., Property Management..., Community Associations, Credit Risk, Accounts Receivable, Account Reconciliation, Brokerage, Derivatives, Risk Management
Education
Royal Docks School of Business London
Bachelor's Degree, Finance, Money & Banking
City University of New York
Associate's Degree, Business Administration
FirstService Residential August 2013 - Present
Self-employed May 2012 - Present
One Arts Plaza 2013 - 2013
Fort Worth Hilton 1981 - 1983
Skills
Customer Service, Event Planning
Education
Columbia College 2003 — 2005
Bachelor of Business Administration (BBA), Accounting and Management
FirstService Residential 2010 - Present
life alert 2007 - 2009
Radisson 2004 - 2007
Skills
Wireless Networking, Network Security, Computer Hardware, Networking, Data Entry, Technical Support, Software Installation, Switches, Telephone Skills, Invoicing, Microsoft Excel, Management, Editing, Newsletters, System Administration, Windows 7, Windows, Filing, Troubleshooting, Network Administration, Windows Server, Microsoft Exchange
Education
The Cittone Institute 2002 — 2003
Certification, Web/Multimedia Management and Webmaster
Middlesex County College 1998 — 1999
FirstService Residential April 2014 - April 2015
CommunityClub Management July 2012 - November 2013
Skills
Real Estate Development, Property Management, Asset Management, Contract Negotiation, Negotiation, Residential Homes, Leases
Education
Cypress College and Cerritos College 1981 — 1982
Accounting
Cypress CollegeCo
Computer Programming, Specific Applications
FirstService Residential September 2009 - Present
Sentry Management Inc. April 2005 - September 2009
Fisher Island Club May 2004 - December 2004
Skills
Property Management, Budget and P&L..., Staff Management, Staff Development, Vendor Management, Vendor Relationships, Strategic Planning, Building Management, Team Leadership, Manage Client..., Maintaining Strong..., Strengthening Client..., Collections, Lease Administration, OneSite, Rentals, Resident Retention, Condos, Leases, Apartments
Education
Florida International University 1991 — 1993
Undergraduate Studies in Architecture
FirstService Residential March 2014 - Present
MITRE 2009 - 2011
Concurrent Technologies Corporation April 2001 - September 2009
Skills
Event Management
Education
Cambria-Rowe Business College-Johnstown
Associate in Specialized Business, Legal Secretarial
Alorica March 2014 - April 2015
Marriott International February 2014 - May 2014
FirstService Residential January 2014 - March 2014
Trump National Doral, Miami June 2012 - July 2013
Marriott International December 2009 - June 2012
Skills
Hospitality, Front Office, Hospitality Industry, Micros, Hotels, Hospitality Management, Revenue Analysis, Property Management..., Rooms Division, Yield Management
Education
Ronald Reagan Doral Senior High 2005 — 2009
High School DIploma, General Education (Advanced Science, and Mathematics)
Miami Dade College
Pending Degree, American Sign Language (ASL)
FirstService Residential May 2013 - Present
RSU Contractors April 2013 - May 2013
Premier Maintenance and Remodeling November 2008 - March 2013
Skills
Preventive Maintenance, Supervisory Experience, Purchasing, Equipment Maintenance, Plumbing, Electricians, Custom Remodeling, Maintenance & Repair, Residential Homes, Electrical..., Planned Preventative..., Building Maintenance, Process Scheduler, Maintenance Management, Blueprint Reading, Forklift Operator, Training, Drywall, Flooring, Carpentry, Maintenance, Facilities Management, Construction, HVAC, Contract Negotiation, Contract Management, Project Management, Property Management, Management, Inspection, Budgets, Troubleshooting, Continuous Improvement, Customer Service, Team Building, Leadership
Education
Missouri Valley College 1999 — 2001
Zion-Benton Township High School 1995 — 1999
Diploma, General Studies
FirstService Residential January 2000 - Present
Key Colony, Key Biscayne, FL. June 1984 - January 2000
Defenders Investigative Services June 1994 - 1998
DHL February 1986 - December 1996
City of Tampa Police Department March 1982 - May 1984
Skills
Property Management, Apartments, Yardi, Rentals, Lease Administration, Leases, AMSI, Condos, Fair Housing, OneSite, Rent Roll, Real Estate
Education
City of Tampa Police Academy 1983 — 1984
State of Florida Law Enforcement Certification, Law Enforcement
Miami Dade College 1979 — 1981
Associate's Degree, Criminal Justice/Law Enforcement Administration
Miami Dade College 1979 — 1981
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration