Experience
Isle of Capri Casino   April 2014 - Present
Evangeline downs racetrack and casino   March 2013 - July 2013
Kroger  August 2009 - October 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Photoshop

Education
University of Phoenix   2012 — 2014
Associate's degree, Business/Managerial Economics

Sowela Technical Community College   2010 — 2011
Criminal Justice and Corrections

Experience
Isle of Capri Casino   2011 - 2014
Pitt Grill INC   August 2010 - August 2011

Skills
Commitment to Customer..., Payroll, Inventory Control, Multi Tasking, Technical Proficiency, Proficient Communicator, Commitment to Quality, Computer Network..., Computer Proficiency

Education
Sowela Technical Community College   2008 — 2012
Associate of Science (AS), Computer Technology/Computer Systems Technology

Experience
Isle of Capri Casino   September 2013 - Present
Pemiscot County School District   September 2013 - Present
Complete Professional Solutions   September 2011 - Present
Recreational Sports ans Services   September 2009 - May 2011

Skills
Troubleshooting, Technical Support, Windows, SQL, Computer Hardware, Servers, HTML, Software Documentation, VMware, ChromeOS, Windows 2000, XP,..., Active Directory Group..., Siebel, Outlook, Microsoft Office, Symantec Ghost Solution..., McAfee, AVG, Malwarebytes, Cisco Clean-Access, Remote Desktop, TightVNC, Steady State, Putty, Boot and Nuke, Android OS, Google Docs, Smartboard, Dell Workstations, workstation assembly, Java, JavaScript, Microsoft Expression, Adobe Dreamweaver, Windows Server, Windows 7, Active Directory, Databases

Education
Southern Illinois University, Carbondale   2007 — 2011
Bachelors of Science, Information Systems Technologies

Experience
Wyndham Garden Shreveport (formerly Clarion)   December 2014 - Present
Clarion Hotel Shreveport   August 2014 - Present
Taste of the South Catering and Events   May 2014 - Present
Hilton Shreveport   March 2007 - August 2014
Isle of Capri Casino   September 1998 - March 2007
Isle of Capri Casino Resort   January 2004 - January 2007
Isle of Capri Casino and Hotel  January 2003 - January 2004
Isle of Capri Casino and Hotel  January 2002 - January 2003
Isle of Capri Casino and Hotel  January 2001 - January 2002
Isle of Capri Casino and Hotel  January 2000 - January 2001

Skills
Hotel Management, Hospitality Management, Hotels, Rooms Division, Hospitality Industry, Pre-opening, Front Office, Hospitality, Resorts, Revenue Analysis, Micros, Food & Beverage, Training, Hiring, Casino, Management, Tourism, Team Building, Customer Service, Budgets, Event Management, Process Scheduler, Recruiting, Restaurants, Banquets, Catering, Yield Management, Forecasting, Menu Development, Restaurant Management, MICROS

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   1991 — 1993
Associate's degree, Business Administration and Management, General

Southwood High School

Southern University

Southwood High School

Experience
Mutual of Omaha  March 2015 - Present
Edward Jones  January 2014 - October 2014
WMS Gaming  June 2006 - December 2013
Isle of Capri Casino   2004 - 2006

Skills
Retirement Planning, Financial Services, Investments, Series 7, Financial Planning, Series 66, Insurance Licensed, Microsoft Office, Oracle, College Education..., 401k Rollovers, IRAs, 529 Plans, Life Insurance, Fixed Annuities, Variable Annuities

Education
University of Phoenix   2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General

University of Central Missouri   2000 — 2004
Bachelor of Science (BS), Criminal Justice/Police Science

Experience
Tim Chitwood - Shelter Insurance   September 2013 - Present
Isle of Capri Casino   January 2002 - September 2013
Midwest Veterinary Supply  1999 - 2001
Burns Veterinary Supply  1996 - 1999

Skills
Casino, Pre-opening, Hospitality, Budgets, Customer Service, Hiring, Team Building, Sales, Gaming Industry, Public Speaking

Education
Jefferson College, Hillsboro, MO   1989 — 1991
Associates of Animal Science

State Fair Community College

Experience
AT&T  October 2013 - Present
ISC  January 2013 - September 2013
CB&I  July 2012 - January 2013
Turner Industries  January 2012 - March 2012
Isle of Capri Casino   October 2011 - January 2012
L'Auberge du Lac  January 2011 - September 2011

Skills
Blueprint Reading, Maintenance & Repair, Forklift Operator, P&ID, PLC Ladder Logic, Troubleshooting, Refineries, Electricians, MIG welding, Maintenance, Hand Tools, Ladder Logic, Telecommunications, VoIP, Internet Services, Copper Cabling, Ethernet, Industrial Ethernet, Fiber Optics, Fiber Optic Networks, Fiber Optic Cable, Fiber Optic Technology, Pneumatics, PLC, Electrical..., Industrial Maintenance, Wireless Routers

Education
Sowela Technical Community College   2006 — 2010
Associate's degree, Instrumentation Technology/Technician

Sowela Technical Community College   2006 — 2010
Technical Diploma, Electrician

Experience
Golden Nugget Lake Charles  June 2014 - Present
IP Casino Resort Spa  January 2012 - May 2014
Isle of Capri Casino   January 1999 - January 2012

Skills
Casino, Gaming Industry, Surveillance, Gaming, Asset Protection, CCTV, Risk Assessment, Casino Gaming, Employee Training, Poker, Interviews, Team Building, Pre-opening, Hotels

Education
University of Southern Mississippi   1998 — 2000
Bachelor, Criminal Justice

MGCCC   1996 — 1997
Business

Experience
University of Denver  May 2006 - Present
Isle of Capri Casino   May 2004 - March 2006
Isle of Capri Casino - Colorado Central Station   September 2003 - May 2004
Isle of Capri Casino   December 2002 - September 2003
Isle of Capri Casino   December 2000 - December 2002

Skills
Event Planning, Food & Beverage, Management, Hospitality, Hospitality Management, Event Management, Restaurant Management, Team Building, Leadership Development, Budgets, Time Management, Customer Service, Restaurants, Food Safety, Teaching, Employee Training, Menu Development, Marketing, Program Management

Education
University of Denver   2007 — 2015
PhD, Educational Leadership

University of Houston-Conrad N. Hilton College of Hotel and Restaurant Management   1997 — 1999
MHM, Hospitality Management

University of Houston-Downtown   1991 — 1995
BA, Social Sciences

Spring Branch High School   1980 — 1984
General Studies

Experience
Daniels Trading  September 2013 - July 2015
American Junkie  February 2013 - September 2013
DMT Entertainment   February 2013 - August 2013
Isle of Capri Casino   August 2012 - February 2013
Riverside Casino   August 2010 - July 2012
Kelly's Irish Pub and Eatery   August 2008 - March 2012

Skills
Social Media, Intercultural..., New Ventures, Entrepreneurial Skills, Human Relations, Communication, Coordinating Events, Event Planning, Live Events, Entrepreneurship, People Skills, Marketing, Corporate Communications, Facebook

Education
University of Iowa   2008 — 2012
Bachelor of Arts, Communication Studies, Human Relations

CIMBA/Consortium of Universities for International Studies   2010 — 2010
Bachelor of Arts (BA), Communication Studies

Experience
Universal Pictures  September 2015 - September 2015
AMC Networks  April 2015 - August 2015
HBO  April 2015 - April 2015
Lionsgate  April 2015 - April 2015
CBS Television Studios  March 2015 - March 2015
Fox (Film, TV & Sports)   March 2015 - March 2015
Cineflix  August 2014 - February 2015
WQAD-TV  November 2013 - February 2015
Isle of Capri Casino   June 2013 - February 2014
Dollar General  April 2013 - June 2013

Skills
Video Editing, Final Cut Pro, Pro Tools, Boom Operator, Sound Design, Digital Image Processing, Media Production, Audio Post Production, Video Production, Video, Television, Film, Editing, Film Production, Camera, Photography, Post Production, Reality TV

Education
Southern Illinois University, Carbondale   2008 — 2012
Bachelor of Arts (B.A.), Cinematography and Film/Video Production

Moline Senior High School   2004 — 2008

Experience
Double Tap Tac   June 2012 - Present
The Mill Casino   August 2014 - March 2015
Enid Event Center and Convention Hall   February 2014 - August 2014
Wild Rose Casino & Resort  July 2008 - May 2013
Isle of Capri Casino   May 2004 - July 2008
Kewadin Casinos  April 1998 - May 2004
Manhattan Cruises   October 1997 - March 1998
Keg Restaurants Ltd  September 1986 - September 1997
United States Marine Corps  September 1982 - September 1991

Skills
Food & Beverage, Food Cost Management, Food Cost Analysis, Forecasting, Department Budgeting, Budget Forecasts, Operations Management, Operational Planning, Project Management, System Administration, System Architecture, Concept Design, Menu Development, Menu Costing, Menu Engineering, Hiring, Employee Training, Sales Management, Food Service Sanitation, Culinary Skills, Hotels, Hospitality, Casino, Chef, Resorts, F&B Operations, Gaming Industry, Micros, MICROS

Education
University of Puget Sound   1989 — 1990
Political Science

Tacoma Community College   1986 — 1988
Associate of Arts and Sciences (AAS), General Studies

Experience
IP Casino Resort Spa  November 2008 - Present
Isle of Capri Casino   May 2001 - November 2008
Isle of Capri Casino   July 1994 - May 2001

Skills
Prficient in Word,..., Casino, VIP, Casino Gaming, Customer Acquisition, Gaming, Microsoft Excel, Gaming Industry, VIP Services, Customer Service, VIP management, Team Building, Resorts, Poker, Player Development, Loyalty Marketing, Leadership, Hotels, Hospitality Management, Hospitality, Event Management, Database Marketing, Budgets, ACSC

Education
University of Southern Mississippi   1985 — 1990
Bachelor of Applied Science (B.A.Sc.), Radio and Television

Oak Grove High School

Experience
Isle of Capri Casino   August 2014 - Present
ProComm Voice & Data Solutions dba Kyvon   January 2012 - June 2014
Truman State University  January 2011 - December 2011
Alliant Bank  May 2011 - July 2011
Adept Results   January 2009 - August 2009
American Plastics Group   May 2007 - December 2008

Skills
Invoicing, Accounts Payable, Account Reconciliation, QuickBooks, Microsoft Excel, Accounts Receivable, Data Entry, Payroll, P&L Management, Bank Reconciliation, Tracking Sales..., Inventory Management, G/L Entries, Tigerpaw Software, PowerPoint, Microsoft Word, Purchasing, Customer Service

Education
Truman State University
BS, Accounting

Experience
Parish of Caddo  August 2006 - Present
Isle of Capri Casino   January 2005 - August 2006
Tower Loan  March 2004 - August 2004

Skills
Gaming Industry

Education
University of Louisiana at Lafayette   1999 — 2003
Bachelor of Science (BS), Business Administration and Management, General

Northwestern State University   2000 — 2001
Bachelor of Science (BS), Business Administration and Management, General

Experience
Duval County Public Schools  September 2012 - Present
Lake County Schools  August 2009 - Present
EF Education First  June 2012 - July 2012
Isle of Capri Casino   August 2008 - June 2009

Skills
Classroom, Elementary Education, Classroom Management, Differentiated..., Lesson Planning, French, French to English, Testing, Microsoft Technologies, Technology, Social Media, Organization, Leadership, Customer Service, Cultural Awareness, Cultural Diversity, K-12

Education
University of Southern Mississippi   2002 — 2007
Bachelor of Arts (B.A.), French (Education)

Université d'Orléans   2006 — 2006
French Language and Literature

Experience
Isle of Capri Casino   December 2014 - Present
Pinnacle Entertainment  September 2013 - December 2014
Ameristar Casino  August 2012 - December 2014
Ameristar Casino  December 2010 - August 2012
Sage Hospitality Resources  February 2010 - December 2010
Sage Hospitality Resources  2007 - 2010
Complete Home Services   2004 - 2007
Smith and Wollensky  2000 - 2004

Skills
Hospitality Management, Food & Beverage, Hospitality, Banquets, Restaurants, Casino, Culinary Skills, Fine Dining, Gaming Industry, Hospitality Industry, Hotels, Leadership, Menu Development, Pre-opening, Resorts, Restaurant Management, Team Building

Education
The Ohio State University
Political Science

Experience
Arthur D. Calfee Insurance Agency, Inc.   October 2005 - Present
Isle of Capri Casino   2002 - 2005
Houston Country Club  September 1998 - May 2002

Skills
Insurance, Commercial Insurance, Liability Analysis, Umbrella Insurance, Workers Compensation, Legal Liability, Health Insurance, Property, Boat, Underwriting, Property & Casualty..., Disability Insurance, Employee Benefits, Brokers, Liability, Small Business, Customer Service, Long-term Care, Professional Liability, Sales, Life Insurance, Leadership, Investments, Claim, Inland Marine, Management, Risk Management, Fixed Annuities, Commercial Lines, Homeowners, Casualty, Employment Practices..., General Insurance, D&O, Long Term Care Insurance, Retirement, IRAs, Retirement Planning, Agents, Term Life Insurance, Executive Management, Strategic Financial..., 401k, Property Damage, Selling, Insurance Brokerage, Asset Protection, Cold Calling, Time Management

Education
University of Houston   1998 — 2002
BS, Hotel & Restaurant Management

Springfield College   1996 — 1998
Minor, Recreation Management, Music Management

Falmouth High School   1992 — 1996
HS Diploma, Managment AP courses

Experience
Boy Scout Troop 433   January 2013 - Present
Isle of Capri Casino   September 2009 - Present
Harrah's Entertainment  December 1996 - February 2007
Harrah's Entertainment  June 1994 - December 1996

Skills
Casino Gaming, Casino, Gaming Industry, Poker, VIP, Hospitality, Team Building, Operations Management, Blackjack, Customer Service, Roulette, Craps, Hiring, Budgets, Gaming, Online Gambling, Eagle Scout, COBOL, COBOLII, Gambling, Customer Satisfaction, Employee Relations, Baccarat

Education
Central Missouri State University   1980 — 1983
Bachelor of Science (BS), Accounting

Winnetonka High School   1974 — 1978

Experience
Isle of Capri Casino   July 2014 - Present
Gila River Casinos  February 2004 - July 2011
Scottsdale Culinary Institute  May 2002 - January 2004
Laguna Cliffs Marriott Resort & Spa  February 2000 - May 2001
Fischer Villa Resorts   February 1998 - October 1999
Caesars Entertainment Corporation  July 1996 - November 1997
Carefree-Westcor Resorts   January 1990 - July 1996
Pebble Beach Company  August 1986 - January 1990
Caesars Entertainment Corporation  April 1985 - August 1986
Hyatt Hotels Corporation  September 1978 - March 1985

Skills
Concept Design, Strategic Planning, revenue optimization, Revenue, Marketing, Resorts, Casino Gaming, Pre-opening, Hotels, Team Building, Menu Development, Food & Beverage, Customer Service, Cost Control, Hospitality Management, Gaming Industry, Food, Purchasing, Gaming, Casino, Concept Development, Multi-Unit Management, Recruiting, Culinary Skills, Restaurants, Banquets, Hospitality, Franchising, Budgets, Fine Dining, Catering, Food Service, Event Management, VIP, Property Management..., Micros, Guest Service Management, Hospitality Industry, Menu Costing, Hotel Management, Training, Restaurant Management

Education
The Culinary Institute of America   1975 — 1977
AOS, Culinary Arts

Moorestown High School   1971 — 1975
High School

Experience
Apache Casino Hotel  June 2015 - Present
Fire Rock Casino   February 2015 - June 2015
Scioto Downs  June 2012 - December 2014
Boot Hill Casino and Resort  March 2011 - January 2012
Sky City Hotel and Casino   July 2007 - March 2011
Harrah's Entertainment, Metropolis, Illinois   May 2006 - July 2007
HDI, Grand Junction, Colorado   October 2004 - May 2006
Isle of Capri Casino   August 2003 - October 2004
HDI, Grand Junction, Colorado   July 1987 - August 2003

Skills
Restaurants, Food & Beverage, Food, Resorts, Hotels, Chef, Management, Casino, Hospitality, Pre-opening, Desserts, Fine Dining, Menu Development, Banquets, Hospitality Management, Culinary Skills, Cuisine, Catering, Hospitality Industry, Restaurant Management, Budgets, Menu Engineering, Menu Costing, Recipes, Gourmet, Food Cost Management, Seafood, Micros, ServSafe, Sanitation, Team Building, Food Safety, Food Preparation, Hotel Management, Hiring, MICROS

Education
Truckee Meadows Community College
Foods, Nutrition, and Related Services

Experience
Bear River Casino Hotel  January 2012 - Present
Isle of Capri Casino   February 2007 - October 2011
Harrahs Prairie Band   2005 - 2007

Skills
Hospitality Management, Banquets, VIP, Microsoft Office, Casino, Hotel Management, Hotels, Hospitality, Pre-opening, Food & Beverage, Resorts, Front Office, Customer Service, Hospitality Industry, Leadership, Microsoft Word

Education
University of Kansas

Washburn University

Experience
MV Transportation  December 2014 - Present
Breezy Mountian Leather   June 2012 - January 2013
Senior Caregiver   May 2010 - May 2012
York Distributing   March 2008 - May 2009
Isle of Capri Casino   August 2007 - May 2008
Grambling State Univeristy - Betty E. Smith - School of Nursing   July 2003 - August 2007

Skills
Management, Customer Service, Human Resources, Program Management, Research, Microsoft Word, QuickBooks, Microsoft Excel, Invoicing, PowerPoint, Budgets, Analysis, Teamwork, Outlook, Microsoft Office, Training

Education
University of Louisiana at Monroe   1999 — 2002
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

University of Northern Colorado
Psychology

Experience
Isle of Capri Casino   March 2012 - Present
Lady Luck Casino Caruthersville, MO   November 2007 - March 2012
Casino Aztar  January 1995 - November 2007

Skills
Gaming Industry, Casino Gaming, Hospitality, Food & Beverage, Pre-opening, Hospitality Industry, Slot Performance, Table Games, Guest Services, Hospitality Management, Budgets, Casino, Customer Service, Gaming, Hotels, MICROS, Micros, Poker, Resorts, Revenue Analysis, Team Building

Education
Three Rivers Community College   2001 — 2003
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Experience
IP Casino Resort Spa  February 2008 - Present
Hard Rock Hotel & Casino Biloxi  February 2007 - February 2008
Treasure Bay Casino and Hotel  March 2006 - February 2007
Hard Rock Hotel & Casino Biloxi  May 2005 - March 2006
Isle of Capri Casino   July 1993 - April 2005
Mervyns  January 1990 - July 1993

Skills
Casino, Gaming Industry, Gambling, Poker, Surveillance, Private Investigations, CCTV, VIP, Physical Security, Security Management, Access Control, Loss Prevention, Asset Protection, Security, Resorts, Protection, Casino Gaming, Investigation, Interrogation, Risk Assessment, Security Operations, Digital Surveillance, Security Audits, Criminal Investigations, IP Cameras, Interrogation Techniques, Internal Investigations, Pre-opening, Risk Management, Evidence, Loyalty Programs, Executive Protection, Firearms, Corporate Security, Hospitality, Workplace Violence, Online Gambling, Gaming, Security Training, Roulette, Indian Gaming, Crisis Management, Online Gaming, Emergency Management, Supervisory Skills, Background Checks, Hotels, Blackjack, Enforcement

Education
Southeastern Louisiana University   1985 — 1988
Criminal justice

Experience
CardConnect Payments  December 2014 - Present
Marathon Solutions, Inc.   April 2014 - December 2014
Marathon Solutions, Inc.   December 2013 - April 2014
Freightquote.com  August 2012 - December 2013
Bennigan's  August 2009 - January 2013
Hollywood Video  February 2008 - May 2008
Isle of Capri Casino   August 2007 - February 2008
Panera Bread Co  November 2005 - June 2007

Skills
Customer Service, Leadership, Customer Satisfaction, LTL, Time Management, Logistics, Sales, Team Building, Telephone Skills, Microsoft Office, Microsoft Excel, Account Management, Customer Retention, Process Scheduler, Cold Calling

Education
University of Iowa   2010 — 2012
BA, Interdepartmental Studies- Business Studies

Experience
Energizer  May 2015 - Present
Isle of Capri Casino   May 2013 - May 2015
KPMG  July 2004 - May 2013

Skills
Account Reconciliation, US GAAP, External Audit, Sarbanes-Oxley Act, Internal Controls, SEC filings, Accounting, Financial Analysis, GAAP, Big 4, Sarbanes-Oxley, Financial Reporting, Financial Forecasting, Auditing, Financial Accounting, IFRS, CPA, Revenue Recognition, Assurance, SEC Filings

Education
Southeast Missouri State University   1999 — 2003
Bachelor of Science (BS), Accounting and Finance

Notre Dame Regional High School

Experience
University of Missouri - St. Louis  August 2014 - Present
University of Missouri  July 2012 - May 2014
Isle of Capri Casino   July 2011 - July 2012
US Beef Corp  January 2006 - August 2009

Skills
Comprehension, Mathematics, Report Writing, Surveillance, Leadership, Management, Research, Supervisory Skills, Investigation, Training, Conflict Resolution, Time Management, Critical Thinking, PowerPoint, Microsoft Excel, Microsoft Office, Psychology, Emergency Management, Analytical Skills, Policy, Teamwork, Leadership Development, Teaching

Education
University of Missouri-Saint Louis   2014 — 2018

University of Missouri-Columbia   2012 — 2014
B.A, Psychology

State Fair Community College   2010 — 2011
Associates of Arts, General Studies

Central Missouri State University   2008 — 2010

High School   2003 — 2006

Experience
Maryland Live Casino  November 2011 - Present
K3 Nortons   June 2011 - Present
Norton Management, LLC   September 2008 - Present
Isle of Capri Casino   October 2000 - November 2004
Isle of Capri Casino   1995 - 2000
Ameristar Casino  November 1993 - July 1995
Princess Cruises  1990 - 1993

Skills
Database Marketing, Gaming Industry, Budgets, Gaming, VIP, Loyalty Marketing, Marketing, Resorts, Hospitality Industry, Gambling, Casino, Hospitality, Casino Gaming, Customer Service, Loyalty Programs, Pre-opening

Education
University of Alabama   1986 — 1988
Bachelor's, International Business/Marketing

Experience
Adam's Mark Hotel & Conference Center - CoCo Key Water Resort   May 2015 - Present
Isle of Capri Casino   December 2010 - Present
Big Dumb Fun Show, LLC   January 2003 - Present
Adam's Mark Hotel & Conference Center - CoCo Key Water Resort   January 2015 - May 2015
Four Points By Sheraton Kansas City - Sports Complex   August 2013 - January 2015
Holiday Inn Kansas City SE CoCo Key Water Resort  January 2012 - August 2013
Holiday Inn Kansas City SE Coco Key Water Resort  February 2010 - January 2012
Ameristar Casino  August 2006 - January 2010
Ameristar Casino  March 2006 - August 2006
Ameristar Casino  June 2003 - March 2006

Skills
Social Networking, Social Media, Hospitality, Entertainment, Training, Customer Service, Hotels, Event Management, Event Planning, Sales, Management, Trade Shows, Resorts, Casino, Hospitality Industry, Social Media Marketing, Time Management, Radio, Hospitality Management, Leadership, Marketing, Coaching, Team Building, Tourism, Interviews, Catering, Customer Satisfaction, Online Marketing, Facebook, Corporate Events, Hotel Management, Meeting Planning, Teamwork, Sales Management, Front Office, Fundraising, Banquets, Restaurants, Microsoft Office, Public Speaking, Outlook, Microsoft Word, Microsoft Excel, Conflict Resolution, Yield Management, Account Management, Supervisory Skills, Delphi, Billboards, Crisis Management

Education
University of Central Missouri   2000 — 2004

Pleasant Hill   1996 — 2000
HS Degree, Business

Experience
Isle of Capri Casino   August 2014 - Present
Isle of Capri Casino   April 2013 - July 2014
Isle of Capri Casinos  February 2012 - April 2013
Isle of Capri Casinos  June 2009 - February 2012
Habitat Enterprises, LLC   January 2005 - June 2009

Skills
Casino, Gaming, Auditing, Risk Assessment, Budgets, Employee Training, Operations Management, Supervisory Skills, Team Building, Training, Hiring, Employee Relations, Hospitality, Human Resources, Process Scheduler, Gaming Industry, Recruiting

Education
University of Colorado Denver
Bachelor's degree, Business Administration with Emphasis in Human Resources Management, Cum Laude

University of Colorado Denver
Business Administration with Emphasis in Human Resource Management

Experience
Isle of Capri Casino   July 2010 - Present
L'Auberge du Lac  May 2005 - October 2009
United States Postal Service  December 2002 - February 2004

Skills
Resorts, Casino, Gaming Industry, Hospitality, Hotels, Pre-opening, Food, Hospitality Management, VIP, Micros, Hospitality Industry, Food, Hotel Management, Restaurants, Revenue Analysis

Education
Sowela Technical Community College   2012 — 2015
Process Technology

Experience
Isle of Capri Casino   October 2014 - Present
Cypress Bayou Casino  July 2006 - October 2014
Cypress Bayou Casino  1998 - July 2006
Cypress Bayou Casino  1996 - 1998

Skills
Casino, Gaming, Gaming Industry, Guest Service, Customer Service, Casino Gaming, Online Gaming, VIP, Hospitality, Poker, Online Gambling, Hotels, Resorts, Food, Hospitality Industry

Education
University of Louisiana at Lafayette   1989 — 1991
General Studies

St Martinville Senior High   1986 — 1989

Experience
Vibrant Credit Union  May 2015 - Present
Elliott Aviation  January 2015 - May 2015
Isle of Capri Casino   April 2013 - January 2015
Smiddy For State Representative   March 2012 - May 2013

Skills
Marketing, Written Communication, Customer Service, Social Media Marketing, Organization Skills, Adobe Creative Suite, Microsoft Office, Interpersonal..., Fundraising, Facebook, Time Management, Media Relations, Public Speaking, Social Media, Social Networking, Event Planning, Press Releases, Marketing Strategy

Education
St. Ambrose University   2010 — 2012
Bachelor's degree, Public Relations and Strategic Communications / Marketing

Scott Community College   2008 — 2010
Associate's degree, General

Experience
USEA   March 2015 - Present
Eventing Nation   February 2014 - Present
Isle of Capri Casino   March 2014 - August 2014
Olive Garden  October 2013 - February 2014
The Blue Boar & Great Boars of Fire   October 2006 - September 2013

Skills
Customer Service, Social Media, Social Networking, Social Media Marketing, Writing, Event Management, Editing, Public Speaking

Education
Southern Illinois University, Carbondale   2014 — 2016
Journalism, Communication, Journalism, and Related Programs

Hollins University   2009 — 2010
Biology, Zoology/Animal Biology

Experience
Isle of Capri Casino   August 2014 - Present
Isle of Capri Casino   October 2013 - August 2014
Isle of Capri Casino   April 2013 - October 2013
Pilot Travel Centers  July 2011 - April 2013
Hy Vee  September 2008 - June 2011
Hy Vee  June 2000 - September 2008

Skills
Microsoft Office, Customer Service, Food Safety, Food & Beverage, Microsoft Applications, Windows 7, Windows Vista, Windows XP Pro, Windows 8, Mac, Web Design, Investment Banking, Investments, Inventory Management, Leadership, Team Building, Customer Satisfaction, Management, Sales, Public Speaking, New Business Development, Budgets, Retail

Education
Central Missouri State University   2004 — 2006
none, Theatre

Experience
ULR Properties   May 2010 - Present
Salud Winery   August 2007 - April 2009
Norris Conference Center - Austin   2009 - 2009
Isle of Capri Casino   2008 - 2008

Skills
Condos, Residential Homes, Investment Properties, Sellers, Relocation, Real Estate, First Time Home Buyers, Investors, Real Estate Transactions, Short Sales, Foreclosures, Buyer Representation, Single Family Homes, REO, Property Management, New Home Sales, Leases, Listings, Selling, Sales, Rentals, Real Estate Development, ABR, Buyers, Contract Negotiation, Customer Service, FHA, Home Staging, Luxury, Move Up Buyers, Real Property, Referrals, SFR, Townhomes

Education
University of Houston   2005 — 2009
Hotel & Restaurant Management, Event Administration

St. Agnes Academy   2001 — 2005

Experience
New Buffalo Elementary School   September 2015 - Present
Angela Dupre Photography   August 2009 - February 2014
DiamondJack's Casino  August 2006 - December 2008
Isle of Capri Casino   June 2000 - August 2006
Isle of Capri Casino   September 1997 - May 2000

Skills
Commercial Photography, Management, Wedding Photography, Portrait Photography, Access Control, Surveillance, Team Management, Digital Photography, Event Photography, Security Management, Portraits, Operations Management, Lightroom, Photos, Image Editing, Travel Photography, Fine Art Photography, Mac, Photography, Photojournalism, Sports Photography, Studio Lighting, Studio Photography, Landscape Photography, Food Photography, Headshots, Environmental..., Boudoir

Education
University of Southern Mississippi   1992 — 1994
Bachelor of Applied Science (B.A.Sc.), Criminal Justice

Jones County Junior College   1989 — 1992

Prentiss Christian School   1983 — 1989
High School Diploma, 12th

Experience
Isle of Capri Casino   May 2007 - Present
Monte Carlo Resort & Casino  April 2000 - July 2004

Skills
Casino, Hotels, Hospitality Management, Customer Service, Hospitality, Gaming Industry, Resorts, Poker, VIP, Gaming, Pre-opening, Marketing Strategy, Training, Team Building, Event Management, Sales, New Business Development, Strategic Planning

Education
University of Florida   1994 — 1996
Bachelor of Education (B.Ed.), Special Education and Teaching, K-12

Experience
Calder Casino and Race Course  January 2014 - Present
Isle of Capri Casino   2005 - December 2013
Isle of Capri Casino   March 1995 - December 2013
Rough Trader LLC   2012 - 2013
Isle of Capri Casino   2004 - 2007
isle of capri  1995 - January 2005

Skills
Teradata, SAS, SQL, Cognos, AS400, French, Business Intelligence, Data Warehousing, Data Analysis, Database Marketing, Databases, Microsoft Office, Data Mining, Tableau, Retail, galcon, IBM iSeries, Gaming Industry, Microsoft SQL Server, Analytics, Casino, Loyalty Programs, Analysis, Systems Analysis, ETL, Bis2, Gaming, Business Intelligence..., Online Gambling, Business Objects, SSIS, Loyalty Marketing, Poker, Customer Analysis, Predictive Analytics, Marketing Analytics, Segmentation, Direct Marketing, Dashboard, Microstrategy

Education
University of Iowa   1987 — 1991
French, French

Experience
Isle of Capri Casino   March 2002 - Present

Education
University of Colorado Boulder   1992 — 1997

Experience
BlueLine Rental - fka Volvo Rents   March 2011 - Present
J. Hendricks Homes   October 2010 - March 2011
Strictly Additions, Inc.   January 2006 - October 2010
United Automobile Insurance Group  May 2004 - January 2006
Mulligans Restaurant Group   February 2001 - May 2004
Isle of Capri Casino   April 1998 - February 2001

Skills
Income Statement, QuickBooks, Account Reconciliation, Bookkeeping, Process Improvement, Customer Service, General Ledger, Fixed Assets, Journal Entries, Internal Controls, Accruals, Depreciation, Financial Analysis, Financial Accounting, Auditing, Inventory Management, US GAAP, Finance, Payroll, Financial Reporting, Microsoft Word, Financial Statements, Variance Analysis, Accounts Receivable, Sarbanes-Oxley Act, Budgets, Consolidation, Invoicing, Accounts Payable, Accounting, Strategic Financial..., Cost Accounting, Forecasting, GAAP, Microsoft Excel, Sarbanes-Oxley, Internal Audit, Financial Audits, Revenue Recognition, Corporate Finance, CPA, Hyperion Enterprise, Bank Reconciliation, Cash Flow, Cash Flow Forecasting, Managerial Finance, ERP, Cash Management, SAP, Tax

Education
University of Florida - Warrington College Of Business   1987 — 1992
Bachelor of Science (BS), Accounting and Finance

Hendersonville High School

Experience
Isle of Capri Casino   April 2007 - Present
Argosy Casino - Sioux City  September 2001 - March 2007
Harvey's Casino Hotel   November 1998 - September 2001

Skills
Casino, Gambling, Gaming Industry, Forecasting, Budgets, Financial Reporting, Financial Analysis, Accounting, Strategic Planning, Analysis, Sarbanes-Oxley Act, Internal Controls, Process Improvement, Inventory Management, Team Building, Operations Management, Microsoft Excel, Sarbanes-Oxley, Team Leadership, Cash Management

Education
The University of South Dakota   1982 — 1986
BS, Business Administration

Experience
Scioto Downs Racino  April 2012 - Present
Isle of Capri Casino   September 2009 - April 2012
Sacramento Harness Association   2006 - 2008

Skills
Casino, Online Gaming, Gaming Industry, Gaming, Hospitality, Management, Casino Gaming, Customer Service, Budgets, Event Management, Team Building, Microsoft Office, Event Planning, VIP, Marketing, Social Media Marketing, Strategic Planning

Education
State University of New York at Oswego   1982 — 1986
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Isle of Capri Casino   July 2008 - Present

Education
The University of Southern Mississippi   2005 — 2009

Experience
Retired  May 2014 - Present
Lone Butte Casino   October 2010 - May 2014
Spirit Mountain Casino  March 2009 - April 2010
Sycuan Casino  May 2003 - May 2008
Alpha SmartParks   July 2001 - June 2002
Isle of Capri Casino   May 1995 - June 2001
Santa Anita Park  December 1988 - June 1990
Six Flags Theme Parks  June 1972 - January 1987

Skills
Strategic Planning, Database Marketing, Event Management, Entertainment, Player Development, Casino, Media Planning, Marketing Research, Marketing Management, Public Relations, Brand Development, Marketing, Budgets, Hotels, Gaming, Sponsorship, Event Planning, Casino Gaming, Customer Acquisition, Strategic Partnerships, Loyalty Marketing, Poker, VIP, Management, Segmentation, Resorts, Email Marketing, Online Gambling, Market Planning, Strategy

Education
University of Miami - School of Business   1964 — 1968
MBA, Marketing

Experience
Isle of Capri Casino   February 2014 - Present
US Foods  July 2012 - July 2013
Healthcare Services Group  June 2010 - July 2012
Harrah's Entertainment  November 2001 - December 2007
Food In Bloom Caterers and Bon Appetit Management Co   1994 - 1997
Goodwill Industries  March 1994 - September 1994
Maitre D   January 1989 - January 1991

Skills
Leadership, Food Service, Food & Beverage, Employee Training, Leadership Development, Contingency Planning, Guest Service Management, Team Leadership, Hands-on Training, Team Building, Interdisciplinary..., Recognizing..., Nutrition, Exceeding Customer..., Training, Customer Service, Hiring, Communication Skills, Recruiting, Culture Change, Casino, Special Events, Staff Development, Documentation, Complaint Management, P&L Management, Restaurant Marketing, Conflict Resolution, Performance Management, Rewards Programs, Interpersonal..., Catering, Budgets, Menu Development

Education
University of Illinois at Urbana-Champaign   1979 — 1984
Bachelor's of Science, Psychology

Experience
Alliant Health Solutions, Inc.   July 2013 - Present
AlphaStaff  September 2010 - January 2013
Isle of Capri Casino   December 1994 - April 2008

Skills
FMLA, Employee Benefits, Benefits Administration, Workers Compensation, Recruiting, Policy, HR Policies, HRIS, Onboarding, Payroll, Open Enrollment, Personnel Management, Legal Compliance, HR Consulting, COBRA, Employee Engagement, Talent Management, Employee Relations, Human Resources, Succession Planning, Organizational..., Deferred Compensation, Health Insurance, New Hire Orientations, Labor Relations, Talent Acquisition, Performance Management, Workforce Planning, Hiring, PEO, Temporary Placement, Employee Handbooks, ADP Payroll, Leadership, Applicant Tracking...

Education
The University of Southern Mississippi
BSBA, Human Resources

Experience
Wheeling Island Hotel Casino Racetrack  April 2013 - Present
Southland Park Gaming and Racing  January 2010 - April 2013
Southland Park Gaming and Racing  August 2007 - January 2010
Isle of Capri Casino   April 2005 - August 2007
Isle of Capri Casino   December 2004 - April 2005
Isle of Capri Casino   November 2002 - December 2004
Isle of Capri Casino   November 2001 - November 2002
Isle of Capri Casino   August 2000 - November 2001
University of Houston  September 1998 - May 2000

Skills
Food & Beverage, Hospitality, Hospitality Management, Training, Casino, Gaming Industry, Hotel Management, Culinary Skills, Restaurants, Resorts, Hospitality Industry, VIP, Banquets, Casino Gaming, Hotels, Poker, Pre-opening, Team Building, Revenue Analysis, Gaming, Menu Development, Budgets, Micros, Loyalty Programs, Certified TIPS Trainer, Event Management, Restaurant Management, Fine Dining, Operations Management, Food Service, Catering, Hiring

Education
Conrad N. Hilton College - University of Houston   1996 — 2000
Masters, Hospitality Management

University of Houston   1995 — 1998
BSC, Hotel and Restaurant Management

ABULOMA

British School in the Netherlands

Experience
Concord Hospitality Enterprises  October 2012 - Present
The Pantry  September 2011 - October 2012
Strategic Comp  July 2006 - May 2011
Isle of Capri Casino   April 2004 - July 2006

Skills
Workers Compensation, Claims Management, Risk Management, Insurance, Liability, Litigation Management, Property & Casualty..., Claim Investigation, Commercial Insurance, Investigation, Employee Benefits, Subrogation, Negotiation, E-Verify, Onboarding

Education
The Citadel   1985 — 1989
B.A., English

Experience
Bally's Tunica Casino & Hotel   February 2014 - Present
Monticello Casino & Raceway  April 2011 - June 2012
American Racing & Entertainment   June 2009 - July 2010
Treasure Bay Casino & Hotel   January 2009 - July 2009
Mystic Lake Casino Hotel  May 2006 - February 2008
Seneca Gaming Corporation  2008 - 2008
Trump Indiana/Majestic Star   2002 - 2006
Isle of Capri Casino   2000 - 2002
Harrah's Tunica  1993 - 2000

Skills
Gambling, Database Marketing, VIP, Hospitality, Event Management, Direct Mail, Resorts, Team Building, Online Advertising, Marketing, Hospitality Management, Social Media, Sales, Leadership, Food & Beverage, Strategy, Loyalty Marketing, Casino Gaming, Entertainment, Gaming, Poker, Marketing Strategy, Gaming Industry, Budgets, Casino, Loyalty Programs, Advertising

Education
The University of Memphis
general studies over a period of time

Experience
HUSA   April 2008 - Present
Isle of Capri Casino   January 2007 - March 2008
Las Vegas Hilton  August 2005 - January 2007
Gaylord Entertainment  July 2003 - August 2005
Caesars Palace  July 2000 - August 2003
Primm Valley Resort  1998 - 2000

Skills
Food & Beverage, Hospitality, Wine, Restaurants, Menu Development, Hospitality Management, Restaurant Management, Hospitality Industry, Hotels, Catering, Alcoholic Beverages, Banquets, Culinary Skills, Beer, Micros, ALOHA, Event Management, Aloha, New Restaurant Openings, Fine Dining, Wine Tasting, Beverage Industry, Food, Cocktails, Food Service, Bartending, MICROS, Customer Service

Education
University of Houston
BS, HRM & Marketing

Experience
Isle of Capri Casino   December 2003 - August 2012
Mile High Health Team   April 2002 - February 2003
ID Technology  August 1999 - February 2002
Bank One  March 1998 - July 1999
City of Jacksonville, NC  May 1996 - November 1997

Skills
Employee Benefits, Employee Relations, Strategic Planning, Microsoft Office, Insurance, Budgets, ADP Payroll, Garnishments, Kronos, Benefits Administration, FMLA, Payroll

Education
Coastal Carolina Community   1991 — 1995
Associates of Applied Science, Accounting, 3.75 GPA

The University of Texas at Arlington   1990 — 1990

Experience
Isle of Capri Casino   November 2005 - Present
Coca-Cola Bottling, Ulas,Davao City, Phil.   1983 - 1989

Skills
Casino, Infinium, Gaming Industry, VIP, Casino Gaming, Accounts Payable, Internal Controls, Poker, Hiring

Education
Metro Business College   2001 — 2002
Associates Degree Computer Management

University of Mindanao   1979 — 1983
BSC, Accounting

St. Nicholas High School, Plaridel,Mis.Occ.   1975 — 1979
High School

Experience
Isle of Capri Casino   October 2012 - Present
Conrad Appraisal & Consulting, Inc   January 1996 - December 2012
Associated Building Center/Addison Corp   1988 - 1993

Skills
Real Estate, Appraisals, Property, Marketing, Expert Witness, Investment Properties, Property Management, REO, Foreclosures, Relocation, New Home Sales, Budgets, Training, Facilities Management

Education
Southeast Missouri State University   1983 — 1986
BS/BA, Marketing/Manangement

Experience
HGI Lakeside Casino   January 2009 - Present
Affinity Gaming, LLC  2009 - Present
Mark Twain Casino  March 2002 - January 2009
Isle of Capri Casino   February 1999 - September 2001

Skills
Casino, Hospitality, Gambling, Hotels, Resorts, Gaming Industry, Pre-opening, Hospitality Industry, Hospitality Management, VIP, Food & Beverage, Budgets, Gaming, Restaurants, Poker, Team Building, Leadership, Hiring, Front Office, Casino Gaming, Micros, Revenue Analysis, Customer Service, Yield Management, Hotel Management, Event Management, Supervisory Skills, Loyalty Programs, Marketing Strategy, Menu Development, Banquets, Operations Management, Loyalty Marketing, Entertainment, Online Advertising, Guest Service Management, Process Scheduler, Direct Marketing, Income Statement, Email Marketing, Opening Hotels, Online Gambling, Lodging, Management

Education
The Citadel   1969 — 1972
Bachelor of Science, Business Administration

Experience
Isle of Capri Casino   January 2015 - Present
H & R Block  January 2006 - Present
Professional Transportation Inc  July 2008 - October 2014

Skills
Customer Service, Data Entry, Income Tax, Microsoft Excel, Microsoft Office, Tax Preparation, Tax Returns

Education
Sowela Technical Community College   1998 — 2001
Associates, Office Systems Technology

Experience
DuPont  March 2014 - Present
Isle of Capri Casino   September 2012 - March 2014
Hub City Brewing Company   September 2007 - April 2012
Ralston Creek   May 2001 - September 2007

Education
University of Iowa

Experience
State Farm Insurance  2008 - 2012
HSBC  August 2004 - October 2007
Wyndham Hotel Group  June 2003 - June 2004
Hilton Worldwide  October 2002 - July 2003
Central Parking System  October 2001 - October 2002
Isle of Capri Casino   April 1999 - January 2001

Skills
Customer Service, Community Outreach, Computer Proficiency, Public Speaking, Public Relations, Retail, Event Management, Event Planning, Live Events, Administrative..., Property & Casualty..., Life Insurance, Project Management

Education
University of Southern Mississippi   1992 — 1994
Bachelor of Science (B.S.), Psychology

Experience
Xceligent  August 2008 - Present
Isle of Capri Casino   November 2001 - August 2006

Education
State Fair Community College   1993 — 1995
Accounting

Experience
Isle of Capri Casino   June 2011 - Present
Sowela Technical Community College  September 2013 - March 2014

Skills
VIP, Poker, Casino, Gaming Industry

Education
Sowela Technical Community College   2013 — 2014
NCCER Milllwrighrt Certificate