Pilot travel centers
Industry: Company
DescriptionPilot Travel Centers LLC, doing business as Pilot Flying J, is a North American chain of truck stops in the United States and Canada. The company is based in Knoxville, Tennessee where Pilot Corporation, the majority owner, is based. The company is owned by Pilot, FJ Management, and Berkshire Hathaway. Headquarters: Knoxville, TN Customer service: 1 (877) 866-7378 CEO: Jimmy Haslam (Feb 2013–) Number of locations: 550 Parent organizations: Pilot Corporation, FJ Management Founders: Jimmy Haslam, Jim Haslam
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Pilot travel centers Employees
Paris & Potter Management Corporation May 2015 - Present
NPC International October 2012 - May 2015
Pilot Travel Centers November 2011 - October 2012
FSMC November 2010 - November 2011
Golden Corral January 2005 - November 2010
Skills
Serve-safe certified,..., as well as different..., Food & Beverage, P&L, Hiring, Restaurant Management, employees, Restaurants, Training, Food, Retail, Catering, Profit, Management, Inventory Management, Food Safety, Multi-Unit, Customer Satisfaction, Inventory Control, Employee Training, Customer Service, Team Building, Hospitality, Franchising, Time Management, Menu Development
Education
Univerzitet 'Džemala Bijediæ', Mostar 1988 — 1992
Associate of Science (A.S.), Mechanical Engineering
Inspect Solutions, Inc 2011 - Present
Kids Matter November 2010 - March 2012
Job Camp 4 October 2010 - October 2010
Pilot Travel Centers June 2003 - March 2010
American Bowling Congress Tournament 1997 - 2002
Skills
Customer Service, Word, Excel, Inventory Management, Team Building, Coaching, Problem Solving, Event Planning, Supervisory Skills, Vendor Relations, Editing, Retail, Customer Relations, Microsoft Office, Customer Satisfaction, Customer Support, Customer Oriented, Account Management, Service Coordination, Coordination, Microsoft Excel, Microsoft Word, Budgets, Event Management, PowerPoint, Process Scheduler, Training, Leadership, Team Leadership, Data Entry, Software Documentation, Employee Relations, Employee Training, Leadership Development, Process Improvement, Management, New Business Development, Marketing, Recruiting, Negotiation, Human Resources, Project Planning, Contract Negotiation, Social Networking, Sales Management, Cross-functional Team..., Profit, Program Management, Organizational..., Performance Management
Education
Milwaukee Area Technical College
AAS, Business Administration
Pilot Travel Centers December 2008 - Present
Canvas Church April 2007 - Present
Xerox September 2007 - December 2008
Thermocopy September 2006 - September 2007
America's Choice Construction September 2005 - September 2006
His Community Church August 2000 - September 2005
Professional Transportaion June 1998 - August 2000
Skills
Loss Prevention, Inventory Management, Inventory Control, Retail, Store Management, Merchandising, Customer Service, Shrinkage, Profit, Big Box, Income Statement, Visual Merchandising, Cashiering, Customer Satisfaction, Retail Sales, POS, Microsoft Office, Cash Register, Operations Management, Microsoft Excel, Public Speaking, Team Building, Team Leadership, Mentoring, Visionary, Vision Development, Staff Management, Staff Development, Pastoral Counseling, Graphic Design, Video Editing, Music, Biblical Studies, Biblical Teaching, Training, Coaching, Multi-unit, Leadership Development, Recruiting, Social Networking, Budgets, Computer Hardware, Computer Repair, Event Planning, Sales Management, Human Resources, Management, Marketing, Hiring, Account Management
Education
Lee University
Southeastern Bible College
Siemens Healthcare December 2011 - Present
Siemens Healthcare May 2008 - December 2011
Pilot Travel Centers April 2003 - May 2008
Skills
System Testing, Test Planning, Test Automation, Test Cases, Testing, Quality Systems, Quality Assurance, Software Installation, Documentation, Integration, Scheduling, Resource Allocation, System Integration..., Subsystem Integration..., Requirements Analysis, Requirements..., Requirements..., SQL, Quality Center, Team Leadership, Computer Hardware, Operating Systems, Unix, Medical Devices, Hardware, Scripting, Agile, User Acceptance Testing, Software Quality..., Microsoft SQL Server, Agile Methodologies, Software Documentation, Project Management, R&D, Visio, Quality Control, Visual Basic, Electronics, Software Development, SharePoint, Databases, Software Project..., Test Management, SDLC, Scrum, Software Engineering, Troubleshooting, Visual Studio
Education
East Tennessee State University 1998 — 2002
Bachelor of Business Administration, Management Information Systems
Cirruspath, Inc. August 2012 - Present
Pilot Travel Centers September 2011 - August 2012
Environmental Systems Corporation February 2009 - April 2009
IBM November 2003 - February 2009
IBM June 1999 - August 2003
Skills
SQL, Java, Visual Basic, C, DB2, SQL Server, JavaScript, HTML, Integration, Microsoft SQL Server, Operating Systems, Databases, Testing, Software Documentation, Perl, .NET, Technical Support
Education
Buena Vista University 1995 — 1999
B.S., Computer Science, MIS
Cricket Wireless August 2014 - Present
Revol Wireless August 2011 - July 2013
Subway August 2009 - July 2011
Convenient Food Mart January 2008 - November 2008
Pilot Travel Centers April 2007 - February 2008
Kelly Services April 2005 - February 2008
Community Solutions October 2006 - April 2007
Speedway SuperAmerica June 2006 - October 2006
Rite Aid Pharmacy September 2005 - July 2006
Sheetz, Incorporated August 2001 - March 2005
Skills
Organization, Idea Generation, Persuasive Communication, Data Entry, Customer Service, Sales, Fax, Management, Time Management, Order Fulfillment, Invoicing, People Skills, Teamwork, Business, Critical Thinking, HIPAA, Leadership, Goal Oriented, Social Skills, Training, Human Resources, Filing, Call Centers, Telephone Skills, Team-oriented, Administrative..., Cash Register, Phone Etiquette
Education
Akron Institute of Herzing University 2014 — 2016
Bachelor's Degree, Healthcare Management
Ohio Business College 2011 — 2013
Associate's, Medical Administrative Assisting
Kenmore High School 1999 — 2003
Diploma, Vocal Music
Simmons Perrine Moyer Bergman PLC May 2015 - Present
The University of Iowa College of Law April 2015 - Present
University of Iowa College of Law August 2014 - May 2015
Iowa Legal Aid January 2015 - April 2015
University of Iowa College of Law August 2014 - April 2015
Cedar Rapids Public Defender's Office June 2014 - August 2014
Southern Louisiana Legal Services March 2014 - March 2014
Prairie Public Broadcasting August 2010 - August 2013
Pet Nannies Plus September 2011 - July 2013
Pilot Travel Centers September 2007 - May 2011
Skills
Writing, Editing, Social Media, ProTrack, ExpressionEngine, Wordpress, Television Programming, Facebook, Fundraising, Customer Service, Public Relations, Non-profits, Microsoft Excel, Copy Editing, Media Relations, Copywriting, Journalism, Microsoft Office, Public Speaking, Coaching, WordPress, Blogging, Creative Writing, Nonprofits, Research, Community Outreach, Press Releases, Legal Research
Education
University of Iowa College of Law 2013 — 2016
Doctor of Law (JD), 2L
Minnesota State University, Moorhead 2007 — 2011
Bachelor of Arts (B.A.), English/mass communications, 3.916
Northland High School 2003 — 2007
High School Diploma
Mercy St. Charles April 2010 - Present
Toledo-Lucas County Health Department October 2011 - June 2012
Pilot Travel Centers January 2009 - December 2010
Great American Cookies November 2004 - January 2009
Skills
Customer Service, Typing 60 wpm, Microsoft Office, CPI, Windows 7, Windows XP Professional, Patient Satisfaction, Medical Coding, Data Entry, Proofreading, Editing, Team Leadership, Filing, Medical Billing, Medical Terminology, 10 Key, Health Insurance, Money Handling, Cake decorating, Staff Training, Product Marketing, Housekeeping, Organizing, Cleaning
Education
Owens Community College 2008 — 2011
Associate of Applied Business, Office Administration
HyVee Pharmacy Solutions October 2013 - Present
Pure Romance November 2011 - December 2014
Pilot Flying J May 2012 - October 2013
Pilot Travel Centers January 2011 - May 2012
Walmart September 2009 - November 2010
Walmart November 2005 - September 2009
Walmart July 2005 - November 2005
Walmart August 2001 - July 2005
Skills
Proofreading, Microsoft Office, Excel, Inventory Management, Data Entry, Retail, Public Speaking, Customer Service, Social Networking, Facebook, Time Management, Social Media, Research, Microsoft Word, Process Scheduler, PowerPoint, Outlook, Customer Satisfaction, Spanish, Leadership, Teamwork, Access, Public Relations, Training
Education
Metropolitan Community College 2008 — 2008
Personal Enrichment
Creighton University 2000 — 2003
Doctorate of Pharmacy Candidate
Chadron State College 1998 — 2000
Pre-Pharmacy
Pro2Serve October 2013 - Present
ORAU February 2009 - October 2013
Pilot Travel Centers January 2009 - February 2009
Jewelry Television July 2007 - January 2009
Citibank May 1993 - July 2007
Skills
Microsoft SQL Server, .NET, Oracle, Scrum, Web Development, OOP, SQL, ASP.NET, Web Applications, IIS, Visual Studio, C#, XML, AJAX, JavaScript, Requirements Analysis, Visio, jQuery, E-commerce, VB.NET, Project Management, SharePoint, Software Documentation, Test Driven Development, ASP.NET MVC, Agile Methodologies, Entity Framework, Software Development, SDLC, Software Project..., NUnit, Linux, Databases, Access, Visual Basic, Continuous Integration, Jenkins, CSS, Java, Unix, Agile Project Management, Web Services
Education
East Tennessee State University 2000 — 2006
BS, Computer Science
Daniel Boone 1988 — 1992
My Corner of the Field Ministry January 2015 - Present
Tendaro Jubilea/Jubilee Tabernacle October 2014 - Present
Life Changing Faith Church October 2014 - Present
Scribe For You November 2012 - Present
Society for the Promotion of Recycling January 2011 - Present
Daystar Television Network February 2010 - February 2015
ABBA Staffing and Consulting October 2009 - February 2010
Pilot Travel Centers September 2008 - October 2009
Resource Management 2008 - 2009
Training Evangelistic Leadership Inc April 2004 - September 2008
Skills
Public Speaking, Teaching, Microsoft Office, Editing, Non-profits, Customer Service, PowerPoint, Event Planning, Discipleship, Newsletters, English, Theology, Spanish, Social Media Marketing, Microsoft Excel, Nonprofits, Music, Church Events, Art, Social Networking, Public Relations, Community Outreach, Creative Writing, Leadership, Facebook, Religion
Education
NASK 2012 — 2012
2012, Esperanto language
Eagle Mountain International Church Believer's Institute 2005 — 2008
Home, Spanish Evangelism, Growing Kids God's Way, Common Cents
Denton Bible Church Lay Institute 2006 — 2007
None, Greek
Criswell College 1993 — 2003
None, Jewish Studies
Mennonite Brethren Biblical Seminary 2001 — 2001
None, Greek (audited)
West Hills Community College 2001 — 2001
None, Education, Poetry, Trucking (Diesel Technology)
South China University of Technology 1995 — 1997
Certificate, Mandarin (and Cantonese)
Zhongshan University 1995 — 1995
None, Cantonese
Guangdong University of Foreign Studies 1991 — 1994
Certificate, Cantonese
International Bible Institute of Training Evangelistic Leadership 1992 — 1993
Certificate, Bible
Local Marketing Pros January 2011 - Present
Pilot Travel Centers November 2007 - November 2008
QuickRelay Wireless Communications February 2007 - July 2007
Verizon Yellow Pages 2006 - 2006
GreatHouse Mortgage 2004 - 2006
Metron North America 2002 - 2004
Metron North America 2002 - 2003
Skills
Online Lead Generation, Lead Generation, Search Engine..., Social Media Marketing, SEO, Online Marketing, Facebook, YouTube, Social Media, Web Design, Email Marketing, Social Networking, Marketing Strategy, SEM, Web Development, Research, Web Analytics, Analytics, New Business Development, Strategic Planning, Digital Marketing, Competitive Analysis, Google Analytics, Local Search, Search Engine Submission, Search Engine Technology, Yahoo Search Marketing, Local Marketing, Online Advertising, Marketing, Web Marketing, WordPress, Entrepreneurship, Content Strategy, Small Business, Website Development, Video Marketing, Online Video Marketing, Online Video Strategy, Inbound Marketing, Inbound Lead Generation, Landing Page..., Training, Start-ups, SMO, Press Releases, Google Adwords, PPC, Networking, Online Reputation...
Education
ITT Technical Institute-Knoxville 2007 — 2009
Associates of Science, Computer Networking Systems
Liberty University 2000 — 2002
Bachelor of Science, Business Management
Pinellas Park Christian School 1991 — 1996
High School Diploma, College Prep
ITT Technical Institute April 2011 - September 2013
Boggs, Avellino, Lach & Boggs, LLC September 2009 - November 2009
Pilot Travel Centers July 2008 - September 2009
BreakTime April 2007 - November 2007
Casey's General Stores August 2003 - February 2007
Skills
Telephone Skills, Microsoft Office, General Office Duties, Switchboard Operator, Dictaphone, Dictation, Primary Research, Supervisory Experience, Self-driven, Independent Thinker, Self Starter, Able To Multi-task, Office Management, Legal Writing, Medical Transcription, Teamwork, Microsoft Office 2007, Microsoft Word, Public Speaking, Time Management, Supervisory Skills, Free Thinking, Higher Education, Outlook, PowerPoint, Research, Student Affairs, Microsoft Excel, Adult Education, Curriculum Design, Access, Leadership, Admissions, Staff Development, Teaching, Resume Writing, Career Counseling, Campus, Interviews, Customer Service, Classroom, Training, Leadership Development, Community Outreach, Career Development, Policy
Education
ITT Technical Institute-Earth City 2011 — 2013
BA, Project Management, 4.0
ITT-Technical Institute 2010 — 2011
AAS, Criminal Justice, 4.0
St. Louis Community College 1989 — 1993
AAS, Paralegal Studies
Pilot Travel Centers December 2011 - Present
PricewaterhouseCoopers January 2009 - December 2011
PwC May 2008 - July 2008
Wellmont Health System May 2006 - August 2007
Skills
Microsoft Office, Lotus Notes, Financial Analysis, Auditing, Data Analysis, Financial Accounting, Accounting, Finance, CPA, Financial Reporting, US GAAP, Microsoft Excel, SEC filings, Internal Controls, Sarbanes-Oxley Act
Education
University of Tennessee-Knoxville 2007 — 2008
MBA, Finance
Emory and Henry College 2003 — 2007
Accounting
Pilot Travel Centers September 2011 - Present
Bojangles' Restaurants, Inc. February 2010 - December 2010
DEP: Waste Water Treatment Planet July 2009 - August 2009
Part of the Solution July 2008 - August 2008
Elizabeth City State University September 2006 - May 2008
Animal Care and Control of NYC July 2006 - August 2006
Dogs and Diva's Pet Grooming July 2005 - November 2005
Morningside Nursing Home July 2002 - August 2002
Skills
Organizational..., Typing, Customer Focus, Customer Service, Retail Sales, Data Entry, Editing, Sales, PowerPoint, Public Speaking, Microsoft Word, Outlook, Microsoft Office, Microsoft Excel, Teaching, Event Planning, Research, Marketing, Time Management, Access, Non-profits, Public Relations, Teamwork, Fundraising, Social Media, Office Management, Event Management, Administrative..., Budgets, Coaching, Community Outreach, Critical Thinking, Data Analysis, Facebook, Leadership, Leadership Development, Management, Nonprofits, Recruiting, Retail, Social Media Marketing, Social Networking, Strategic Planning, Team Building, Team Leadership, Training
Education
Alfred State College - SUNY College of Technology 2014 — 2015
Associate of Arts and Sciences (AAS), Veterinary Medicine
Elizabeth City State University 2006 — 2010
B.S., Biology
Monsignor Scanlan High School 2002 — 2006
HS Diploma, Diploma
Wellmark Blue Cross and Blue Shield August 2014 - Present
Liberty University April 2014 - July 2014
Dell June 2012 - April 2014
Educational Funding of the South, Inc "Edsouth" July 2011 - January 2012
Dell 2012 - 2012
Pilot Travel Centers August 2010 - July 2011
Aviva USA March 2010 - August 2010
EPRI 2007 - February 2009
EPRI Solutions September 2005 - 2007
CTI Molecular Imaging (Siemens-Knoxville, TN) December 2004 - September 2005
Skills
Active Directory, Windows Server, Servers, Microsoft Exchange, Linux, Technical Support, Hardware, VPN, Data Center, Citrix, System Administration, Hyper-V, SCOM, SCVMM, Windows, Troubleshooting, Network Security, DNS, Databases, Windows Server 2008, Python
Education
ITT Technical Institute-Nashville 2011 — 2011
BS, Information Systems Security
ITT Technical Institute-Nashville 2001 — 2005
BAS, ISS
Columbia Sportswear February 2015 - Present
The Home Depot June 2014 - Present
Home Depot March 2014 - May 2014
Love's Travel Stops October 2011 - February 2014
Pilot Travel Centers January 1993 - August 2011
7-Eleven June 1984 - December 1992
Skills
Retail, Store Management, Loss Prevention, Inventory Management, Merchandising, Inventory Control, Profit, Visual Merchandising, Customer Service, Income Statement, Store Operations, Retail Sales, POS, Team Building, Customer Satisfaction, Planograms, Multi-unit, Shrinkage, Driving Results, Hiring, P, Cashiering, People Development, Sales, Time Management, Inventory, P&L, New Store Openings, Big Box, Multi-unit Retail..., Multi-Unit Management, New Store Development, Grocery, Department Stores
Education
Indiana University South Bend 1986 — 1988
Business Admin
Southwestern Michigan College 1984 — 1986
Business Mgmt
Idaho State University 1983 — 1984
Architecture
Sherwin Williams December 2012 - Present
Sherwin Williams March 2012 - December 2012
Chilis Grill and Bar Restaurant July 2010 - February 2012
Pilot Travel Centers January 2007 - August 2010
Skills
Time Management, Inventory Management, Customer Service, Sales, Inventory Control, Merchandising, P, Loss Prevention, Leadership, Training
Education
Oakland City University 2008 — 2011
Bachelor of Science, Business; Accounting, Management, Human Resource Management
Claxton Elementary School August 2007 - September 2008
Pilot Travel Centers November 2005 - August 2007
Education
University of Tennessee-Knoxville 2000 — 2003
BS, Psychology
Carson-Newman College 1998 — 2000
Love's Travel Stops December 2014 - Present
Comdata May 2011 - December 2014
Comdata February 2007 - May 2011
Comdata July 2005 - February 2007
Pilot Travel Centers October 2001 - July 2005
Skills
Account Management, Management, Operations Management, Microsoft Excel, Sales Management, Leadership, Salesforce.com, Sales, Contract Negotiation, Cold Calling, Direct Sales, Sales Operations, Selling, B2B, Customer Retention, New Business Development, Sales Presentations, Strategic Partnerships, Business Development, Solution Selling, Forecasting, Lead Generation, CRM, Customer Satisfaction
Education
Samford University 1997 — 2001
Bachelor of Science in Business Adminstration, Business Mangement
Columbus Police Department December 2014 - Present
Wendy's of Colorado Springs August 2013 - December 2014
Bagshaw Enterprises August 2012 - June 2013
Wendy's of Colorado Springs 2007 - 2011
AVI Foodsystems 2006 - 2006
Pilot Travel Centers 2004 - 2006
Yum! Brands 2000 - 2004
Wendy's 1998 - 2000
KFC Columbus, OH 1981 - 1998
Skills
Team Building, Performance Management, Coaching, Leadership Development, Strategic Planning, Customer Relations, Inventory Management, P&L, Hiring, Operations Management, Problem Solving, Business Analysis, Financial Analysis, Change Management, Marketing, Recruiting, Continuous Improvement, Income Statement, Process Improvement, Team Leadership, Training, Multi-unit, Management, Multi-Unit, Franchising, Time Management, Leadership, Customer Service
Education
Franklin University 2014 — 2015
Master's Degree, Human Resources Management and Services
Franklin University 2000 — 2004
BS, Business Administration
Whetstone High School
Premise Health August 2015 - Present
SouthComm May 2012 - August 2015
Rodefer Moss & Co January 2011 - March 2012
Clinton Utilities Board March 2009 - July 2009
Pilot Travel Centers October 2007 - March 2008
Dillard's West Town Mall March 2006 - August 2007
Skills
General Ledger, Auditing, Account Reconciliation, Financial Reporting, Microsoft Excel, Access, Pivot Tables, Vlookup, SQL, VBA, Adobe, Microsoft Office, Financial Analysis, Accounting Research, QuickBooks, Project Management, Accounts Receivable, Accounting, Management, Financial Statements, Internal Controls, GAAP, CPA
Education
Haslam College of Business at the University of Tennessee 2009 — 2010
Master of Accountancy, Auditing and Assurance
Haslam College of Business at the University of Tennessee 2004 — 2008
Bachelors of Science, Accounting and Information Management
Anderson County High School
Knoxville Chamber September 2011 - Present
Pilot Travel Centers September 1996 - March 2006
Education
East Tennessee State University 1991 — 1992
Advertising
Heritage High School
Pellissippi State Community College
Mapco Express March 2015 - Present
Pilot Flying J January 2013 - February 2015
Pilot Flying J 2009 - 2013
Pilot Flying J August 2008 - August 2009
Pilot Flying J March 2003 - August 2008
Pilot Travel Centers January 2000 - March 2003
Aramark 1999 - 2000
Marriott International 1995 - 1999
Skills
Retail, Team Building, Project Management, Merchandising, Inventory Management, Process Management, Visual Merchandising, Customer Service, Profit, Operations Management, Loss Prevention, Inventory Control, Store Management, Multi-unit, P, Sales, Budgets, Sales Management
Education
Saint Louis Community College-Forest Park 1990 — 1993
Associate's degree, Hospitality Administration/Management, 3.75 GPA
Saint Louis Community College-Forest Park 1990 — 1993
Associates, Hospitality Administration/Management
PepsiCo August 2009 - Present
Pilot Travel Centers 2007 - 2009
LinksCorp 1996 - 2006
Golf Enterprises, Inc. 1992 - 1996
Skills
Profit, Management, Leadership, Budgets, Merchandising, Forecasting, Sales, Selling, Sales Operations, Marketing, Financial Analysis, Inventory Management, Retail, Sales Management, Customer Service, Account Management, Strategic Planning
Education
California State University-Fullerton 1988 — 1990
Bachelor's of Arts, Business Administration
Pilot Flying J May 2014 - Present
Pilot Travel Centers September 2010 - May 2014
Pilot Travel Centers January 2010 - September 2010
Pilot Travel Centers January 2007 - January 2010
Radiant Systems 2000 - 2007
Skills
Supply Chain Management, Logistics, Inventory Management, Business Analysis, Strategic Planning, Transportation, Supply Chain, Software Project..., Project Implementation, Mergers, Trucking, Fuel Management, Fuel Cards, Analysis, Change Management, Cross-functional Team..., Leadership, Management, Mergers, Operations Management, Process Improvement, Team Building, Team Leadership, Project Management, Training, Customer Service, Sales, Strategy
Education
University of Tennessee-Knoxville 2013 — 2013
Master of Business Administration (M.B.A.), Global Supply Chain Management
Georgia Institute of Technology 1996 — 2000
Bachelor of Science, Civil Engineering
Love's Travel Stops January 2015 - Present
Love's Travel Stops 2010 - December 2014
Love's Travel Stops October 2007 - January 2010
Pilot Travel Centers May 2006 - December 2007
Pilot Travel Centers June 2005 - May 2006
Walmart July 2004 - May 2005
Walmart January 2003 - April 2004
Skills
Retail, Management, Merchandising, Operations Management, Sales, Training, Income Statement, Marketing, Budgets, Outlook, Program Management, Leadership, Forecasting, Team Building, Strategy, Human Resources, Customer Service
Education
National American University 2006 — 2011
MBA, Management
Dakota Wesleyan University 1999 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
Daystar University 1997 — 1998
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Pilot Travel Centers June 2006 - Present
Stewart CafI, Kent State University March 2007 - May 2007
Marc's July 2004 - September 2005
Education
Kent State University 2006 — 2009
Bachelor, Business Administration
Kent State University
of Business AdministrationBachelor's Degree, Business Administration
Cuyahoga Community College
Cuyahoga Community College
of Bachelor's
North Royalton High School
Pellissippi State Community College October 2009 - Present
Pilot Travel Centers January 2007 - Present
Skills
Web Design, Sewing, Crochet, Web Pages, student, Drawing, Illustrator, Web Development, Customer Service, Childcare, Higher Education, Art, Adobe Creative Suite, PowerPoint, Microsoft Office, Blogging, Dreamweaver, Creative Writing, Research, Healthcare, OS X, Cashiering, Technical Writing, Photoshop, Microsoft Excel, Painting, Facebook, Access, Digital Photography, InDesign, Public Speaking, Clerical Skills, Microsoft Word, Training, Computer Repair, Team Leadership, Team Building, Networking, Data Entry, Social Networking
Education
Pellissippi State Community College 2009 — 2015
I am currently studying, Web Design, etc.
Atlantic Marine Corps Communities May 2009 - Present
Efficient 'n' Affordable Home Improvements June 2002 - November 2010
Pilot Travel Centers January 2010 - May 2010
Skills
Yardi, Budgets, Training, Residential Homes, Process Scheduler, Contract Negotiation, Management, Property Management, Real Estate Development, Real Estate, Contract Management, Customer Service, Leases, Facilities Management, Leadership, Construction, Construction Management, Team Building, Negotiation, Apartments, Sales, Strategic Planning, Project Planning, Asset Management, Investment Properties, Lease Administration, Rentals, Microsoft Office, Time Management, Real Estate Economics, Due Diligence, Project Management, Real Estate Transactions, Commercial Real Estate, Contractors, Microsoft Excel, Dispositions, Marketing, Hiring, Scheduling, Tenant, Affordable Housing, Renovation, Value Engineering, Customer Satisfaction, Operations Management, Sales Management, Marketing Strategy, Landlords, Payroll
Education
New England College 2015 — 2017
Master of Business Administration (M.B.A.), Master of Science in Management – Real Estate Management (MSREM)
Orange Ulster Vo-Tech 1990 — 1991
Accounting Clerk, Accounting/Computers
Pilot Travel Centers January 2011 - Present
Arena Products, Inc. November 2009 - January 2011
Kimberly-Clark Corporation May 2006 - July 2009
Kimberly-Clark Corporation January 2004 - May 2006
Kimberly-Clark Corporation January 1996 - January 2004
Kimberly-Clark Corporation January 1996 - January 2003
Kimberly-Clark Corporation January 2001 - January 2002
Kimberly-Clark Corporation January 1992 - January 1996
Skills
Supply Chain, Supply Chain Management, Logistics, Procurement, Transportation, Business Process..., Strategy, SAP, Leadership, Management, CRM, Change Management, Transportation..., Team Building, Project Planning, Lean Manufacturing, Shipping, Business Process, Freight, Analysis, Pricing
Education
Cardinal Stritch University 1985 — 1986
BS, Management
Milwaukee Area Technical College 1975 — 1976
AD, Marketing
Pilot Travel Centers January 2012 - Present
Landair Transport April 2010 - January 2012
Landair Transport November 2007 - April 2010
Knight Transportation May 2002 - November 2007
Skills
Trucking, 3PL, LTL, Leadership, Logistics, Logistics Management, Management, Operations Management, Process Improvement, Sales Management, Supply Chain, Team Building, Transportation, Transportation..., Truckload, Freight, Supply Chain Management
Education
University of Tennessee-Knoxville - College of Business Administration 1998 — 2002
Logistics and Transportation
Armed Forces Services Corporation May 2015 - Present
Omni Financial Group August 2014 - May 2015
Pioneer Services October 2013 - May 2014
Pioneer Services August 2003 - October 2013
Pilot Travel Centers October 2002 - August 2003
Swifty Serve July 2000 - October 2002
Fox Harbour Stores August 1999 - July 2000
Mapco Express November 1993 - May 1999
US Army March 1982 - October 1993
Skills
Team Building, Problem Solving, Microsoft Office, Account Management, Microsoft Word, Recruiting, Program Management, Time Management, System Administration, Management, Event Planning, Marketing Strategy, Project Planning, Project Management, Team Leadership, Customer Service, Business Strategy, Leadership, Financial Analysis, Cross-functional Team..., Strategic Planning, Data Analysis, Organizational..., Employee Relations, Marketing, Public Relations, Business Analysis, Coaching, Risk Management, Training, Leadership Development, Military, Credit, Financial Services, Process Improvement, Retail, Customer Satisfaction, Finance, Employee Benefits, Consumer Lending, Analysis, Insurance, Performance Management, Operations Management, Business Development, Sales Management, Call Centers, Banking, Loans, Executive Management
Education
Embry-Riddle Aeronautical University 1986 — 1988
BS, Aeronatics
Holy Cross College 1978 — 1980
Associate's degree, General Studies
Pilot Flying J May 2014 - Present
Pilot Travel Centers September 2011 - May 2014
Brigham Young University August 2009 - August 2011
OnBoard Outfitters LLC January 2011 - April 2011
Rite Aid March 2006 - August 2009
Skills
SPSS, Teaching, Marketing, Research, Management, Microsoft Office, Microsoft Excel, PowerPoint, Public Relations, Data Analysis, Customer Satisfaction, Public Speaking, Facebook, Social Media, Entrepreneurship, Budgets, Strategic Planning, Microsoft Word, Statistics, Team Building, Customer Service, Retail, Social Media Marketing, Social Networking, Market Research, Leadership, Sales
Education
Brigham Young University 2009 — 2011
BS, Marketing Management
Bloomsburg University of Pennsylvania 2007 — 2009
Qdoba Restaurant Corporation April 2015 - Present
Pilot Travel Centers November 2010 - January 2015
ToysRUs April 1996 - August 2010
Venture Stores April 1994 - April 1996
OfficeMax April 1990 - April 1994
Skills
Leadership, Training, Management, Retail, Sales, CRM, Human Resources, Process Improvement, Marketing, Coaching, Inventory Management, Merchandising, Start-ups, Budgets, P&L, Customer Service, Profit, Time Management, Loss Prevention, Store Management
Education
Arkansas State University
Communication, Journalism, Business
Pilot Travel Centers LLC April 2006 - Present
Pilot Travel Centers April 2006 - Present
BP 2004 - 2006
Skills
Retail, Customer Service, Team Building, CRM, Inventory Management, Merchandising, Strategic Planning, Marketing, Forecasting, Income Statement
Education
Sinclair Community College 1993 — 2000
The Potomac Bead Company August 2005 - Present
Buchman Consulting January 2007 - Present
Innovative Marketing & Graphics 2005 - 2007
Pilot Travel Centers August 2004 - April 2006
Skills
Retail, Merchandising, Marketing, Business Development, Franchising, Beading, Beads, Import/Export Operations, Sales, Sales Management, Entrepreneurship, Purchasing, Strategic Planning
Education
Dickinson College 2000 — 2004
BA, International Business & Management, Political Science
Williamsport High School 1996 — 2000
Pilot Flying J April 2012 - Present
Merion Matters October 2009 - Present
Pilot Flying J April 2011 - April 2012
Pilot Travel Centers January 2008 - April 2011
South College October 2010 - March 2011
Skills
Writing, Creative Writing, Blogging, Social Media, Twitter, Adobe Creative Suite, Web Design, Multitasker, Creative Problem Solving, Humanities, Autism Spectrum..., Teaching, Teaching Writing, Editing, Training, Management, Interviews, Copy Editing, Time Management, Copywriting, Social Networking, Publicity, Databases, Press Releases, Web Content, Facebook, Customer Service, Project Management, Recruiting, Organizational...
Education
University of Tennessee-Knoxville 2004 — 2006
MA, English
East Tennessee State University 2000 — 2003
BA, English, Appalachian Studies
Middle Tennessee State University 1997 — 1999
English
PerfectServe, Inc. June 2014 - August 2015
PerfectServe April 2013 - June 2014
PerfectServe May 2012 - April 2013
Pilot Travel Centers January 2012 - May 2012
First Lutheran Church & School August 2011 - December 2011
University of Tennessee April 2010 - April 2011
Wilson & Bow May 2009 - December 2010
Skills
Leadership, Public Speaking, Sales, Time Management, PowerPoint, Microsoft Excel, Research, Management, Customer Service, Data Analysis, Social Networking, Outlook, Sales Management, Microsoft Word, Program Implementation, Consultation, Visio, Teamwork, Human Resources, Team Leadership, Training, Leadership Development, Team Building, Networking, Microsoft Office, Social Media, Project Management, Healthcare Information..., Healthcare Consulting, Process Improvement
Education
University of Tennessee-Knoxville - College of Business Administration 2008 — 2012
Bachelor's of Science, Economics
International Paper January 2014 - Present
International Paper August 2011 - December 2013
Tennessee Department of Education August 2010 - August 2011
Tennessee Department of Health May 2009 - September 2010
FMB Advertising May 2008 - May 2009
Pilot Travel Centers June 2008 - December 2008
FedEx Express May 2006 - August 2006
FedEx 2001 - 2002
Skills
Media Relations, Social Media, Research, Public Speaking, Corporate Communications, Community Relations, Writing, Leadership Capabilities, Internal Communications, Government, Crisis Communications, Community Development, Fundraising, Strategic Communications, Newsletters, Leadership, Public Relations, Community Outreach, Microsoft Office, Press Releases, Speech Writing, Nonprofits, Facebook, Editing, Social Networking, Blogging
Education
Austin Peay State University 2010 — 2011
M.A., Corporate Communications
University of Tennessee-Knoxville 2004 — 2008
B.A., English-Rhetoric & Writing
Pilot Travel Centers November 2004 - Present
Skills
Forecasting, Inventory Management, Microsoft Excel, Income Statement, Customer Service, Microsoft Office, Strategic Planning, Operations Management, Process Improvement, Retail, Microsoft Word, Team Building, Leadership, Supply Chain Management, PowerPoint, Team Leadership, Supply Chain, Contract Negotiation, Sales, Negotiation
Education
University of Tennessee-Knoxville - College of Business Administration 2002 — 2004
Bachelor of Science, Finance
US Forest Service October 2013 - Present
US Forest Service January 2012 - October 2013
Oshi Consulting June 2010 - January 2011
Christmas Logistics Enterpirses October 2008 - March 2010
J and J Maintenace October 2000 - March 2007
PCHUT.COM January 2000 - January 2000
Bradford Basket Co January 1998 - January 2000
Bradford Basket 1998 - 2000
United States Air Force December 1977 - February 1998
Pilot Travel Centers January 1997 - January 1998
Skills
Program Management, Cross-functional Team..., Military, Operations Management, Training, Management, Government Contracting, Security Clearance, Strategic Planning, Budgets, Customer Service, Leadership Development, Government, Negotiation
Education
Park University 2006 — 2008
B.S, Business Management; Human Resources; Logistics Management
Park University 2005 — 2008
BS, Business Management and Human Resources
Newark High School 1975 — 1978
Subway Stores Inc. August 2014 - Present
Pilot Travel Centers May 2008 - September 2011
Hampton Inn and Suites by Hilton Halifax Dartmouth August 2009 - September 2010
Key Stop Travel Centers February 2007 - October 2008
NIC Global March 2007 - February 2008
Walmart August 2004 - August 2006
Skills
Loss Prevention, Inventory Management, Inventory Control, Store Management, Merchandising, Customer Service, Cashiering, Retail, Visual Merchandising, Cash Register, Retail Sales, Process Scheduler, Multi-unit, Distribution Center..., POS, Data Entry, Shrinkage, Microsoft Excel, Microsoft Office, Forklift Operator
Education
American InterContinental University 2011 — 2014
Bachelor's degree, Network and System Administration/Administrator, 3.5
Spokane Community College 1999 — 2001
AA, Network Engineering, 3.75
Spokane Community College 1990 — 1993
AA, Computer Integrated Manufacturing
Cardinal Glass Industries April 2012 - Present
S.P.I. Inc January 2010 - August 2012
Manpower Inc. (Metal Improvements) July 2010 - April 2012
Ashley Industerial Molding May 2010 - June 2010
Wendy's of Colorado Springs December 2002 - November 2009
Pilot Travel Centers October 2001 - December 2002
Speedway SuperAmerica LLC October 1999 - October 2001
Hardee's October 1998 - October 1999
Eastern Iowa Management (Wendy's) May 1992 - October 1998
Skills
Process Scheduler, Customer Service, Microsoft Office, PowerPoint, Team Building, Coaching, Public Speaking, Contract Negotiation, Microsoft Excel, Account Management, Employee Relations, Sales Management, Event Planning, Hiring, Inventory Management, Leadership, Management, Sales, Security, Team Leadership, Training
Education
Ivy Tech Community College 2010 — 2013
PC Support and Administration, Computers
Black Hawk College 1992 — 1993
None, Sports Medicine
Rock Island High School 1988 — 1992
KHS Musical Instruments November 2011 - Present
Buffets, Inc. April 2011 - November 2011
O'Charley's September 2010 - January 2011
Pilot Travel Centers August 2009 - November 2010
HMS Host October 2005 - March 2009
Snack Hut July 1994 - February 2006
Bob Evans January 2005 - September 2005
Henry Schnitker 1988 - 2002
Sea World Orlando February 1991 - September 1995
Pizza Hut/Semoran Managerment 1986 - 1990
Education
Rollins College 1983 — 1984
International Business
University of Central Florida - College of Business Administration 1981 — 1983
Accounting
Valencia College 1979 — 1981
AA, General
IdleAire Technologies August 2007 - Present
The Rush Fitness Complex May 2007 - Present
National Fitness Center/Courtsuth June 2004 - Present
Pilot Travel Centers December 1997 - December 2006
Education
Haslam College of Business at the University of Tennessee 2003 — 2006
STAY AT HOME DAD June 2015 - Present
Bob Sumerel Tire June 2013 - May 2015
Pilot Travel Centers January 2012 - May 2013
Nemacolin Woodlands Resort June 2008 - January 2011
84 Lumber August 2007 - April 2008
Skills
Customer Service, Hospitality, Sales, Time Management, Retail, Microsoft Office, Budgets, Social Media, Microsoft Excel, Marketing, Training, Strategic Planning, Outlook, Inventory Management, PowerPoint, Customer Satisfaction, Process Scheduler, Microsoft Word, Public Speaking, Leadership, Social Networking, Operations Management, Recruiting
Education
Pennsylvania State University-Penn State Fayette- Eberly Campus 1994 — 1999
BS, Business
Pennsylvania State University-Erie Campus 1994 — 1995
Business
Pennsylvania State University-Penn State Fayette- Eberly Campus 1992 — 1994
Associates of Arts, Letters, Arts and Sciences
George Mason University February 2007 - Present
Pilot Travel Centers July 1994 - January 2007
PepsiCo June 1990 - July 1994
US Army December 1978 - June 1990
Skills
Coaching, Mentoring, Recruitment/Retention, Team Building, Training & Development, Employee Training, Leadership Development, Organizational..., Instructional Design, Staff Development, Higher Education, Workshop Facilitation, Career Counseling, Career Development, Human Resources, Training Delivery, Organizational..., Onboarding, Adult Education, Training, Recruiting, Public Speaking
Education
University of Washington 2014 — 2015
Certificate Program in Sustainable Transportation: Planning and Livable Communities, Active Transportation
George Mason University
Master’s Degree, Sport and Recreation Studies, 3.96
Virginia Commonwealth University
B.S., Psychology
Bull Engineered Products Inc November 2012 - Present
Snyder's-Lance, Inc. May 2010 - November 2012
Holy Mattress and Furniture Inc June 2008 - August 2010
Simmons Bedding Company October 1992 - May 2008
Pilot Travel Centers December 1990 - September 1992
Skills
5S, Lean Manufacturing, Notary Public, Streamlining Operations, Computer Proficiency, Certified Translator, Safety, Food Safety, Quality Control, Continuous Improvement, Manufacturing, Supply Chain Management, Logistics, JIT, Supply Chain, Kaizen, Six Sigma, Inventory Management, Materials Management, Process Improvement, Customer Service, Team Building, Quality Assurance, Production Planning, Inventory Control, Project Planning, Sales Operations, Business Intelligence, Value Stream Mapping, Empathy, Highly Dedicated, Kindness, Warehouse Management, Cross-functional Team..., MRP, Manufacturing..., Distribution Center..., Purchasing, Supply Chain..., Root Cause Analysis, Logistics Management, P&L, 3PL, Operational Excellence, Supply Chain Operations, P&L Management, Transportation..., Forecasting
Education
UNCC 2012 — 2014
Business Administration and Management, General
University of North Carolina at Charlotte 1997 — 2007
BSBA, Business, Management, Marketing, and Related Support Services
Central Piedmont Community College 1994 — 1997
Associate of Science (A.S.), Business Administration and Management, General
ICS / Scranton, PA 1996 — 1998
Associate of Science (A.S.), Computer Science & Programming
Pilot Travel Centers September 2011 - Present
Dollar General September 2003 - September 2011
Bill's Dollar Stores November 2002 - September 2003
Wal-Mart Stores Inc June 1988 - November 2002
Skills
Merchandising, Retail, Profit, Loss Prevention, Multi-unit, Income Statement, Store Management, Visual Merchandising, Purchasing, Driving Results, New Store Development, Customer Service, Leadership, P&L Management, Operations Management, Inventory Control, Sales Management, Multi-Unit Management, Customer Satisfaction, CPFR, Inventory Management, Shrinkage, New Store Openings, Coaching, Management, Team Building, Sales, Sales Operations, Forecasting, Store Operations, Hiring, Assortment, District Management, Pricing, Private Label, Budgets, Succession Planning, Retail Sales, Recruiting, Grocery, POS, Big Box, Accountability, Training, Customer Experience, Time Management, Planograms, Customer Retention, People Development, Employee Training
Education
Mississippi State University - College of Business and Industry 1984 — 1988
B.B.A, Marketing / Management
Pilot Travel Centers Facility Revenue AssistantPilot Travel Centers2011 - 2012
Education
Pensacola Christian College 2005 — 2009
Bachelor's degree, Pre-Law Studies
JLL May 2015 - Present
Calsonic Kansei Corporation July 2014 - May 2015
Cummins Inc. October 2013 - July 2014
Cummins Inc. January 2012 - October 2013
CVS Caremark Corporation September 2011 - December 2011
Pilot Travel Centers April 2011 - September 2011
University of Tennessee May 2011 - August 2011
Alpha Industries August 2010 - April 2011
Crossroads Services Group December 2009 - August 2010
Skills
Logistics, Leadership, Supply Chain Management, Management, Sourcing, Purchasing, Supply Management, ERP, Inventory Control, Logistics Management, Six Sigma, Process Improvement, Continuous Improvement, Microsoft Excel, Customer Service, Supply Chain, Inventory Management
Education
Indiana University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Tennessee-Knoxville - College of Business Administration 2008 — 2011
B. S, Supply Chain Management
Evangelical Homes of Michigan; LifeChoice Solutions October 2014 - Present
Evangelical Homes of Michigan May 2011 - Present
Evangelical Homes of Michigan July 2007 - Present
Temple Fitness Solutions August 2006 - August 2008
Lifestyle Family Fitness June 2003 - June 2006
Sterling-Sharpe, Inc January 2003 - January 2005
Pilot Travel Centers January 2001 - January 2003
Meijer January 1998 - January 2001
Skills
Change Management, Life Coaching, Management Coaching, Coaching, Budgets, Recruiting, Personal Training, Strategic Planning, Healthcare, Public Speaking, Leadership, Leadership Development, Team Building, Program Development, Non-profits, Staff Development, Organizational..., Event Management, Customer Service, Event Planning, Rehabilitation, Home Care, Wellness, Medicare, Elder Care, Fundraising, Healthcare Management
Education
Eastern Michigan University 1985 — 1991
Concordia University-Ann Arbor 1989 — 1990
Infisys July 2015 - Present
Pilot Travel Centers June 2013 - Present
Pilot Travel Centers July 2009 - June 2013
Pilot Travel Centers April 2007 - July 2009
MarketLinx April 2006 - April 2007
InRAD LLC December 2003 - April 2006
Tennessee Technological University August 2000 - December 2003
Skills
Databases, XML, C#, Web Services, Data Warehousing, SharePoint, ASP.NET, Java, Web Applications, Business Intelligence, HTML, Data Analysis, Microsoft SQL Server, Machine Learning, Data Mining, SSRS, SSIS, T-SQL, Subversion
Education
Tennessee Technological University 1998 — 2005
MS, Computer Science
Tennessee Technological University
Master, Computer Science
Tennessee Technological University
Bachelor, Computer Science
Nashville State Technical Institute
Associate, Electronic Engineering
Community College of the Air Force 1990 — 1991
Special Counsel, Inc. August 2015 - Present
Special Counsel September 2014 - August 2015
Accounting Principals l Parker & Lynch l Ajilon Professional Staffing July 1999 - September 2014
Goody's Family Clothing October 1998 - July 1999
Pilot Travel Centers October 1995 - October 1998
Skills
Executive Search, Staffing Services, Talent Acquisition, Temporary Staffing, Permanent Placement, Management, Temporary Placement, Applicant Tracking..., Contract Recruitment, Internet Recruiting, Recruiting, Sourcing, College Recruiting, Screening Resumes, Interviews, Human Resources, Payroll, Leadership
Education
University of Tennessee-Knoxville - College of Business Administration 1988 — 1992
Bachelor of Science in Business Administration, Accounting
ServiceChannel May 2015 - Present
ServiceChannel May 2014 - May 2015
Pura Vida Organica September 2009 - April 2015
Erlach Computer Consulting January 2007 - September 2009
Pilot Travel Centers October 2004 - December 2006
Skills
Sales, SaaS, Cloud Computing, Budgets, Team Building, Latin American Business, International Business, Cloud Applications, Account Management, Business Development, Bilingual Communications, Project Management, Business Strategy, Strategic Planning, Customer Service, New Business Development, Time Management, Marketing Strategy, Retail, Quality Control, Cloud Computing IaaS, International Sales, Spanish, Latin American markets, Facilities Management, vendor sourcing, Risk Monitoring, CMMS
Education
Franciscan University of Steubenville 1996 — 2004
BS, Computer Information Science, Management, Marketing and Spanish
Prima, LLC 2013 - Present
Prima, LLC September 2012 - December 2013
Prima Supply March 2011 - September 2012
Best Buy February 2010 - March 2011
Moxley Carmichael July 2009 - August 2009
Pilot Travel Centers 2004 - 2007
Skills
Public Relations, Press Releases, Social Media, Facebook, Blogging, Event Planning, Copy Editing, Marketing, Research, Photoshop, Leadership, Training, Management, Public Speaking, Social Media Marketing, Editing, Social Networking, Event Management, Media Relations, Marketing Communications, Microsoft Office, QuarkXPress, Online Marketing, Creative Direction, Customer Service, Marketing Strategy
Education
Southern Seminary 2010 — 2014
Master of Divinity (M.Div.), Greek and Hebrew, 3.9 GPA
East Tennessee State University 2006 — 2010
B.S.S.S, Mass Communication, Public Relations and Sociology, 3.7 GPA
Studio City September 2014 - Present
Applewood Seed Co. June 2012 - July 2014
Data Network Group February 2010 - May 2012
Goozmo, LLC February 2009 - November 2009
Pilot Travel Centers September 2006 - January 2009
Enterprise Rent-A-Car February 2005 - May 2006
Nucor - Vulcraft Group January 2002 - October 2004
Skills
Microsoft Excel, QuickBooks, Accounts Payable, Accounting, Invoicing, Time Management, Outlook, Payroll, Customer Service, Microsoft Word, Process Scheduler, Administrative..., Microsoft CRM, Office Management, Organization Skills, Bookkeeping, Communication, Accounts Receivable, Analytical Skills, PowerPoint, Account Reconciliation, Marketing, IBM iSeries, Budgets, ConnectWise, Employee Relations, Executive Calendar..., Windows 7, Lawson General Ledger, Administrative..., Management, Negotiation, Human Resources, Sales, Microsoft Dynamics GP, Purchasing Processes, Retail, Social Media, Interpersonal..., Skilled Multi-tasker, Teamwork, Stress Management, Vendor Relationship...
Education
Jacksonville State University 2002 — 2004
Business Administration
PBM Graphics, Inc. An RR Donnelley Company June 2015 - Present
Ballantyne Brands April 2013 - May 2015
Pilot Flying J January 2013 - April 2013
Pilot Travel Centers February 2011 - January 2013
Pilot Travel Centers January 2010 - February 2011
QualPro, Incorporated September 2007 - April 2009
Oakland Athletics Baseball Company June 2004 - July 2007
Skills
Marketing Strategy, Team Building, Cross-functional Team..., Special Processes, Problem Solving, P&L Responsibility, Inventory Management, Inventory Control, Project Planning, Project Management, Communication Skills, Creative Solutions, Purchasing, Merchandising, P&L Management, Training, Customer Satisfaction, Sales Management, Retail, Management, Operations Management, Leadership, Sales, Sales Operations, Account Management, Hiring, Profit, Forecasting, Store Management, Competitive Analysis, Leadership Development, POS, P, Pricing
Education
Norwich University 2008 — 2009
MS, Organizational Leadership
University of Tennessee-Knoxville 2002 — 2004
BA, Communication
Pilot Flying J October 2011 - Present
Pilot Travel Centers 2009 - 2011
Dollar General 2006 - 2009
Sears Holding Corp 2004 - 2006
Kmart Corporation 2003 - 2004
Kmart Corporation 2001 - 2003
Wal-Mart 1990 - 2001
Education
Purdue University - Krannert School of Management 1988 — 1992
BSIM, Industrial Management/Economics
Corner Bakery Cafe October 2012 - Present
Pilot Flying J April 2011 - October 2012
Pilot Flying J December 2008 - September 2011
Pilot Travel Centers August 2003 - December 2008
AFC Enterprises- Cinnabon July 2001 - August 2002
Red Hot & Blue Restaurants, Inc. October 1996 - July 2001
Pizza Hut October 1992 - October 1996
82nd Airborne May 1985 - October 1992
Skills
Talent Management, Strategic Planning, Business Strategy, Team Building, Leadership Development, Change Management, Human Resources, Strategy, Training, Program Management, Business Development, Performance Management, Loss Prevention, Retail, Management, Sales, Operations Management, Organizational..., Sales Management, New Business Development, Customer Retention, Mentoring, Cross-functional Team..., Mergers & Acquisitions, Talent Acquisition, Customer Service, Management Development, Restaurants, Leadership, Team Leadership, Profit, Income Statement, Food Service, Customer Satisfaction, Recruiting, Franchising, Budgets, Operational Excellence, Process Improvement, Employee Training, Coaching, Project Planning, Inventory Management, P&L Management, Multi-unit, Hiring, Business Planning, Employee Relations, Time Management, Forecasting
Education
Fayetteville State University 1990 — 1992
MBA
University of Delaware 1985 — 1989
BS
Lake Forest HS 1982 — 1985
HS Dipoloma
Leadership Knoxville
International Paper January 2015 - Present
International Paper June 2012 - January 2015
Pilot Travel Centers November 2010 - June 2012
Wasabi Japanese Steakhouse October 2010 - April 2012
The Fresh Market November 2007 - March 2010
Skills
Visual Basic, SQL, Microsoft Access, Microsoft Excel, SAP, Microsoft Visio, Access, Time Management, Leadership Development, PowerPoint, Visio, Microsoft Word, Microsoft Office, Analysis, Sourcing, MS Project, Process Improvement, Microsoft Project, Leadership, Inventory Management, Customer Service
Education
University of Tennessee-Knoxville - College of Business Administration 2008 — 2012
Bachelors, Information Management & Supply Chain Management
Fontainebleau High 2004 — 2008
High School Diploma
Stephanie Dawn Photography October 2010 - Present
Tyson Foods May 2013 - Present
Ivie July 2011 - May 2013
New Design School 2010 - January 2012
Marketing Drive, LLC 2009 - February 2011
Graphic-FX September 2007 - February 2009
Pilot Travel Centers June 2007 - September 2007
Skills
Web Design, Graphic Design, POP Displays, Branding & Identity, Pre-press, Packaging, Project Management, Problem Solving, Customer Service, In-store Marketing, Shopper Marketing, Photoshop, Photography, Layout, Graphics, Art Direction, Adobe Creative Suite, Creative Direction, Advertising, Illustrator, Logo Design, Brand Development, InDesign
Education
Maryville College 2003 — 2007
BA, Fine Arts
Giovannis Restaurant June 2015 - Present
Shiftgig June 2015 - Present
Horseshoe Casino September 2014 - Present
Red Lobster February 2014 - September 2014
Pilot Travel Centers June 2012 - January 2013
Americall Group, Inc. March 2012 - April 2012
Skills
Cashiering, Retail, Loss Prevention, Merchandising, Retail Sales, Customer Service, Inventory Control, Customer Satisfaction, Inventory Management, Food, Teamwork, Inventory, Time Management, Telephone Skills, Microsoft Office, Sales, POS, Microsoft Word, Cash Handling, Cash Register, Microsoft Excel, Training, PowerPoint
Education
Purdue University Calumet 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management, Freeshman
Ivy Tech Community College 2013 — 2013
Accounting
Harrison College-Indianapolis 2011 — 2012
Culinary Arts/Chef Training
Ryman Hospitality Properties March 2007 - Present
Gaylord Entertainment - ResortQuest 2005 - 2007
Pilot Travel Centers 2002 - 2003
Fundacion Natura Ecuador 1994 - 1997
Skills
Forecasting, Financial Analysis, Budgets, Strategic Planning, Financial Modeling, Accounting, Financial Reporting, Process Improvement, Inventory Management, Operations Management, Pricing, Capital Budgeting, Competitive Analysis, Marketing, Access, Managerial Finance, Leadership, Internal Controls, Cross-functional Team..., Microsoft Excel, Business Analysis, Financial Forecasting, Team Leadership, Variance Analysis, Analysis, Business Planning, Business Process..., Income Statement, Business Strategy, Mergers & Acquisitions, Contract Negotiation, Marketing Strategy, Customer Service, Team Building, Strategic Financial..., Strategy, P, Finance, Financial Planning
Education
Haslam College of Business at the University of Tennessee 2002 — 2004
MBA, Finance / Marketing
University of Tennessee-Knoxville - College of Business Administration 2000 — 2002
BSBA, Finance
Old World Spices & Seasonings June 2012 - Present
Pilot Travel Centers May 2010 - April 2012
ConocoPhillips January 1999 - August 2001
Skills
Inventory Management, Inventory Control, Loss Prevention, Store Management, Retail, Customer Service, Cashiering, Data Entry, Retail Sales, Merchandising, Time Management, Visual Merchandising, Hiring, Microsoft Excel, Store Operations, Microsoft Word, Microsoft Office, Team Building, Telephone Skills, 10 Key, Cash Register, PowerPoint, Training, Outlook, Cash Handling Experience, Process Scheduler, Employee Training, Critical Thinking, Payroll, Recruiting, Employee Relations, Access, Phone Etiquette, Filing, Teamwork, Accounts Payable, Accounts Receivable, Forecasting, Human Resources, Customer Satisfaction, Leadership, Leadership Development, Food, Management, Budgets
Education
Ashford University 2010 — 2011
MBA, Management/Finance, 3.8 GPA
Kaplan University 2006 — 2009
BA, Management/Health Care, 3.41 GPA
Personal Consultant December 2011 - Present
Buddy Squirrel, LLC December 2010 - June 2013
Stay at Home Mom May 2008 - March 2012
Milwaukee Area Domestic Animal Control Commission 2008 - 2012
Big Dogs Animal Rescue 2005 - 2012
JX Enterprises August 2011 - October 2011
Pilot Travel Centers June 2010 - April 2011
Lakeside International Trucks 2005 - 2009
Pill & Puff and Spirits 2003 - 2003
Skills
Customer Service, Payroll Processing, Payroll, Data Entry, Journal Entries, General Ledger..., General Ledger..., Excel, Microsoft Office, Outlook, Ceridian, Union Payroll, Typing 55 wpm, Workers Compensation, Benefits Administration, Benefits Strategy, Filing, Stress Management, Detailed Planning, Multitasker, Garnishments, Payroll Taxes, Short Term Disability..., Pivot Tables, Employee Relations, Employee Handbooks, Confidentiality, Accrual, Month End, Financial Reporting, Multi-state Payroll, FMLA, 401k Administration, Training & Development, Time and Attendance..., Billing, Accounts Payable, Accounts Receivable, Innovative Thinking, Healthcare Savings..., Auditing, OSHA, Account Reconciliation, Inventory Analysis, New Hire Orientation, ., Exit Interviews, Unemployment Claims, Year End Close, Quarter End Close
Education
Milwaukee Area Technical College 2008 — 2015
Studing Accounting
Northwest Opportunity Vocational Accademy 1997 — 2000
Highschool Diploma, General Studies, 3.8
Clarity Computer Services February 2011 - Present
Pilot Travel Centers May 2002 - February 2006
Skills
Hardware/Software..., Hardware/Software Repair, Software Development
Education
Colorado Technical University 2005 — 2007
BS, Software Engineering
Colorado Technical University
Certification, UNIX
Colorado Technical University
Certification, Business Concepts
U.S. Xpress Logistics April 2012 - Present
Lookout Mountain Community Services April 2015 - Present
TransCard May 2010 - April 2012
Pilot Travel Centers October 2008 - May 2010
Cherokee Health Systems July 2007 - July 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Process Improvement, Logistics, Account Management, Project Management, Microsoft Word, Research, Sales, Customer Service, Transportation, Leadership, Management, Training, Team Building, Operations Management
Education
Wake Forest University 2013 — 2016
Master of Arts in Counseling (M.A.C.), Clinical Mental Health
Baylor University 2003 — 2007
Bachelor of Arts (B.A.), Psychology
Webb School of Knoxville 1995 — 2003
High School
Pilot Travel Centers January 2012 - Present
Pilot Travel Centers May 2011 - January 2012
Eli Lilly and Company April 2007 - March 2010
International Paper May 2005 - April 2007
The Hershey Company May 2004 - August 2004
Education
University of Tennessee-Knoxville 2010 — 2011
MBA, International Marketing and Logistics
Penn State University 2001 — 2005
BA, Labor and Industrial Relations
Thermo Fisher Scientific July 2012 - Present
Toyota Motor Engineering & Manufacturing North America (TEMA) June 2011 - July 2012
Knoxville Utilities Board February 2007 - June 2011
Pilot Travel Centers May 2006 - February 2007
Pearson Education February 2005 - May 2006
Conesco Conveyor Corporation May 1990 - February 2005
Skills
Metrics, Business Analysis, Project Portfolio..., Supply Chain Management, Business Process Design, Dashboards, Process Improvement, SDLC, Project Management, SharePoint, Management, Analysis, Leadership, Business Process, Forecasting
Education
Indiana University - Kelley School of Business 2011 — 2013
MS, Global Supply Chain Management
Indiana University - Kelley School of Business 2008 — 2010
MBA, Business
Baylor University 1986 — 1990
BS, Computer Science
CROSSMARK May 2014 - Present
CROSSMARK April 2013 - April 2014
CROSSMARK January 2013 - March 2013
Pilot Travel Centers December 2006 - January 2013
Centre College 2008 - 2010
Gulf Park Recreation Association May 2002 - August 2008
Skills
Marketing, Retail, Brand Management, Forecasting, Leadership, Analysis, Inventory Management, Retail Category..., Marketing Strategy, Team Leadership, Social Media Marketing, Operations Management, Microsoft Office, Cross-functional Team..., Public Speaking, Coaching, In-store Marketing, Shopper Marketing, Social Media, P&L Analysis, Microsoft Excel, Critical Thinking, Charity, Philanthropy, School Boards, Product Marketing, Research, Loyalty Programs, Strategic Planning, Benchmarking, Consulting, Goal Oriented, Vendor Relationships, Coordination, Project Management, College Football, Intercollegiate..., Fitness, Greek Life, Budget, EBT, Baskets, Product Development, Product Management, Oral & Written..., Category Insights, International Exposure, International Business..., SharePoint, Product Launch
Education
University of Tennessee-Knoxville - College of Business Administration 2011 — 2012
Masters of Business Administration (MBA), Marketing and Logistics (Supply Chain Management)
Centre College 2006 — 2010
Bachelor of Science, Psychology (Behavioral Neuroscience)
Pilot Flying J June 2013 - Present
Pilot Flying J September 2012 - June 2013
Pilot Travel Centers October 2010 - September 2012
Allstate June 2008 - October 2010
Leaders Across America May 2007 - August 2010
Samford University May 2007 - May 2008
ComFrame Software January 2007 - August 2007
Skills
Supply Chain Management, Business Development, Analysis, Market Research, Demand Forecasting, Evaluation, Pricing Negotiation, Management, Supply Chain, Contract Management
Education
University of Massachusetts, Amherst 2011 — 2014
Master of Business Administration (M.B.A.), 3.745 cumulative GPA
Samford University 2004 — 2008
Bachelor of Science, Management and Economics
Sword & Shield Enterprise Security, Inc. October 2012 - Present
Sword & Shield Enterprise Security, Inc. July 2011 - October 2012
LBMC Technologies August 2010 - July 2011
Pilot Travel Centers February 2008 - September 2010
Pilot Travel Centers LLC June 2007 - February 2008
Pilot Travel Centers LLC November 2006 - June 2007
Pilot Travel Centers LLC November 2005 - October 2006
Skills
VMware, Operating Systems, Windows, Windows 7, Hardware, Cisco Routers, Switches, VPN, Active Directory, SQL Server, Linux, Computer Hardware, SharePoint, Troubleshooting, Virtualization, Security, System Administration, Windows Server, RHEL, CentOS, Ubuntu, Cisco ASA, HP StorageWorks iSCSI, AlienVault IDS, Cisco Switches, Microsoft Exchange, Juniper, Splunk, OSSEC, Juniper Technologies
Education
Maryville College 2001 — 2005
Bachelor's, Computer Science/Math
Pilot Travel Centers 2011 - Present
Dollar General 2006 - 2008
Education
Haslam College of Business at the University of Tennessee 2005 — 2006
University of Tennessee-Knoxville 2005 — 2006
MBA, Supply Chain Management&Operations
Coca-Cola Refreshment November 2013 - Present
Das North America August 2012 - October 2013
GuyoungTech January 2009 - July 2012
Tire Centers LLC. September 2005 - June 2008
Pilot Travel Centers September 2002 - August 2005
Skills
Manufacturing, Operations Management, Continuous Improvement, Process Improvement, Six Sigma, Quality Control, Inventory Management, Purchasing, Team Building, Automotive, Training, Supply Chain Management, Quality Assurance, Leadership, Logistics, Budgets, Management, Strategic Planning
Education
Furman University 1989 — 1993
Bachelor of Arts (BA), Business Administration and Management, General
Georgia State University - J. Mack Robinson College of Business
Master of Business Administration (M.B.A.), Business Administration and Management, General
Pilot Travel Centers January 2008 - Present
Education
Eastern Illinois University 1997 — 1999
OHL January 2015 - Present
OHL February 2012 - December 2014
Sitel May 2010 - February 2012
Sitel August 2008 - May 2010
Sitel September 2007 - August 2008
Sitel February 2007 - September 2007
Sitel November 2005 - February 2007
Pilot Travel Centers June 2003 - October 2005
Pilot Travel Centers November 2001 - May 2003
Skills
Accounts Payable, Financial Statements, Finance, Account Reconciliation, Accounting, Financial Reporting, Process Improvement, General Ledger, Management, Accounts Receivable, Corporate Finance, GAAP, Accruals, Internal Controls, Analysis, Auditing, Operating Budgets, Financial Analysis, Financial Accounting, Payroll, Managerial Finance, Forecasting, Fixed Assets
Education
Pontificia Universidad Católica del Ecuador 1999 — 2000
BSBA, Productivity Management
Pontificia Universidad Católica del Ecuador 1986 — 1991
BSBA - CPA
HCA September 2010 - Present
Deloitte Services LLP April 2008 - November 2009
HealthStream August 2007 - April 2008
Pilot Travel Centers October 2006 - February 2007
Exedy American Corporation September 2005 - August 2006
Education
University of Tennessee-Knoxville 2004 — 2007
Masters, Training and Development
Middle Tennessee State University 2001 — 2003
Bachelors, Animal Science
Pilot Travel Centers Exec VPKoch Industries1997 - 2000
Education
Emporia State University 1974 — 1979
Pilot Travel Centers ManagerUnion Carbide Corporation / Dow ChemicalMarch 1975 - April 2002
Skills
Inventory Management, Team Leadership, Logistics, Management, Sales Management, Transportation, Operations Management, Supply Chain Management, Supply Chain, Inventory Control, Purchasing, Transportation..., Logistics Management, Procurement, Trucking
Education
Haslam College of Business at the University of Tennessee 1970 — 1974
HT Hackney January 2012 - Present
United Supermarkets June 1994 - 2013
Pilot Travel Centers May 2010 - December 2011
University of Tennessee August 2009 - December 2011
Microsoft May 2011 - August 2011
Skills
SQL, Logistics, Program Management, Project Management, Access, Data Analysis, Microsoft Office, Process Improvement, Customer Service, Troubleshooting, Business Analysis, Software Documentation, Mobile Applications, Management, C#, Microsoft SQL Server, Business Strategy, Operations Management, IT Operations, Databases, Retail, Training, Public Speaking, Supermarkets, Supply Chain, Analysis, Inventory Management, Team Leadership, Leadership, Team Building, Strategic Planning, Microsoft Excel
Education
Haslam College of Business at the University of Tennessee 2009 — 2011
MBA, Operations & Logistics
University of Tennessee-Knoxville 2009 — 2011
MS, Computer Science
Texas Tech University 1997 — 2008
BS CS, Computer Science
Lubbock High 1994 — 1997
Pilot Travel Centers September 2001 - Present
Skills
Accounting, Cash Management, Corporate Finance, Cross-functional Team..., Finance, Financial Analysis, Financial Modeling, Financial Reporting, Forecasting, Income Statement, Inventory Management, Leadership, Management, Mergers, P&L, P&L Management, Profit, Sales, Business Planning, Pricing, Executive Management, Managerial Finance, Mergers & Acquisitions, Team Building
Education
The Ohio State University 1984 — 1988
BSBA, Accounting / Finance
Bowling Green State University 1988 — 1991
MBA, Finance
DT's Refurbishing May 2015 - Present
Pilot Flying J May 2012 - June 2015
Pilot Travel Centers December 2006 - May 2012
Pilot Flying J October 2001 - December 2006
Skills
Accounting, Account Reconciliation, Fuel, Accounts Payable, Fixed Assets, Income Statement, Analysis, Accruals, Inventory Management, General Ledger, Microsoft Excel, Time Management, Microsoft Word, Accounts Receivable, Financial Accounting, Customer Service, Financial Reporting, Variance Analysis, QuickBooks, Journal Entries, Bookkeeping, Tax, Tax Preparation
Education
Bryan College 2011 — 2012
MBA, Business
Tn Wesleyan 2007 — 2009
Bachelor of Applied Science, Business Admin in Acct & Gen Mgmt
Pilot Travel Centers Manager - Corporate SystemsPilot Flying J2010 - Present
Lawson Global User Group 2009 - 2014
Skills
ERP, Business Analysis, Analysis, Change Management, Business Process, Team Leadership, Financial Reporting, SQL, IT Management, Application Development, Lawson, PL/SQL, Windows, Visio, Financial Systems, Retail, Payroll
Education
Penn State University 1975 — 1980
BS, Mathematics
Penn State University 1975 — 1980
BS, Mathematics
Pilot Travel Centers December 2011 - Present
Arby's 1999 - December 2011
AFC Enterprises July 1997 - July 1999
The Italian Oven 1995 - 1997
Arby's Restaurant Group June 1985 - July 1995
Rax Restaurants June 1982 - June 1985
Lisivick Mobil Service June 1977 - July 1982
Skills
Business Planning, Cross-functional Team..., Customer Satisfaction, Employee Relations, Employee Training, Food, Food & Beverage, Food Service, Food Safety, Franchise Consulting, Franchising, Hiring, Inventory Management, Income Statement, Leadership, Management, Menu Development, Multi-unit, New Restaurant Openings, P&L, P&L Management, Profit, Recruiting, Restaurant Management, Restaurants, Sales, Retail, Strategic Planning, Succession Planning, Team Building, Time Management, Training, Local Marketing, Hospitality, POS, Multi-Unit, Catering
Education
Robert Morris University 1977 — 1979
Associates, Business
7-Eleven April 2015 - Present
7-Eleven October 2014 - Present
7-Eleven May 2014 - September 2014
7-Eleven May 2009 - May 2014
The Pantry July 2008 - June 2009
The Pantry April 2008 - July 2008
The Pantry April 2006 - March 2008
Pilot Travel Centers 1992 - 2006
Skills
Retail, Inventory Management, Merchandising, Profit, Income Statement, Performance Management, Personal Development, Project Management, Strategic Planning, Purchasing, Sales, Pricing, Leadership, Training, Management, P&L Management, Sales Operations, Loss Prevention, Store Management, Budgets, Forecasting, Multi-unit, Time Management, Multi-Unit Management, Customer Service, Inventory Control, Market Planning, Grocery, Visual Merchandising, District Management, Shrinkage, Business Strategy, Hiring, Customer Satisfaction, New Store Development, Driving Results, P&L, POS, Big Box, New Store Openings, Planograms, Store Operations, Employee Training, Franchising, Retail Sales, Team Building, People Development, Customer Retention, Merchandise Planning, Operations Management
Education
Beloit College 1987 — 1991
BA, Economics & Management
Bathfitter April 2008 - Present
Travel Center of America May 2006 - April 2007
Pilot Travel Centers July 2002 - April 2006
Education
State University of New York - System 1983 — 1987
BS, Business Management
Broome Community College 1983 — 1985
AS, Criminal Justice, Liberal Arts
Pilot Travel Centers March 2009 - Present
Impact Associates, Inc. February 2008 - March 2009
Smoky Mountain Harley Davidson September 2005 - February 2008
Education
Haslam College of Business at the University of Tennessee 2008 — 2009
Masters, MBA
University of Tennessee-Knoxville 2008 — 2009
Master, MBA
Tennessee Technological University 2002 — 2005
BS, Accounting
Buffalo Wild Wings February 2015 - Present
Harris Teeter December 2012 - February 2015
Pilot Travel Centers October 2005 - September 2012
Belk February 2005 - October 2005
Meijer July 2004 - February 2005
Harris Teeter February 1995 - June 2004
Yonahlossee Resort and Club 1991 - 1995
Appalachian State University August 1986 - December 1989
Michigan National Bank February 1981 - August 1986
Skills
Inventory Management, Customer Service, Retail, Inventory Control, Team Building, Leadership, Forecasting, Microsoft Office, Coaching, Strategic Planning, Event Planning, Marketing Strategy, Customer Satisfaction, Time Management, Profit
Education
University of North Carolina at Charlotte 1999 — 2004
Continuing Studies, History/Teacher Certification
Appalachian State University 1986 — 1991
BSBA, Business
Cigna October 2014 - Present
CIGNA Healthcare June 2005 - Present
First Health May 2004 - January 2005
Pilot Travel Centers August 2003 - May 2004
Educational and Institutional Insurance Administrators Inc. November 2001 - March 2003
Humana October 1999 - November 2001
Florsheim Group Inc. August 1997 - October 1999
Skills
Project Management, MS Office Suite, HIPAA, Six Sigma, Microsoft Office, Insurance, Health Insurance, Program Management, Account Management, Healthcare, Employee Benefits, Strategic Planning, Team Building, Process Improvement, Managed Care, Training
Education
Purdue University 1992 — 1996
BA, Military History
Purdue University 1992 — 1996
Bachelor of Arts (B.A.), Military History
Pilot Travel Centers May 2011 - Present
Arby's Restaurant Group October 2006 - October 2011
Chipotle Mexican Grill May 2004 - October 2006
Skills
Employee Training, Food Safety, Food Service, Franchise Consulting, Franchising, Income Statement, Multi-unit, P, Profit, Restaurant Management, Restaurants, Retail, Sales, Sales Operations, P&L, Multi-Unit, Inventory Management, Catering
Education
Northeastern University 1982 — 1985
Accounting
Keith D. Weiner and Associates November 2014 - Present
The Sanson Company August 2014 - November 2014
Javitch Block LLC April 2013 - August 2014
Javitch, Block and Rathbone, LLC. August 2012 - April 2013
Javitch, Block & Rathbone March 2012 - August 2012
Javitch, Block & Rathbone September 2011 - March 2012
FC Organizational Products, LLC. July 2007 - October 2011
Javitch, Block & Rathbone June 2010 - September 2011
Javitch, Block & Rathbone March 2008 - June 2010
Pilot Travel Centers May 2003 - September 2007
Skills
subrogation, insurance, Collections, litigation support, paralegal, Customer Experience..., Customer Satisfaction, Retention Management, Customer Engagement, Team Management, Operational Execution, Insurance, Leadership, Litigation Support, Team Building, Subrogation, Litigation, Coaching, Bankruptcy
Education
Cleveland State University 2010 — 2011
Environmental Science
Cuyahoga Community College
General
Global Orientations (GO!) April 2012 - Present
Parking Solutions Inc. May 2012 - December 2012
Parking Solutions Inc. June 2010 - May 2012
Pilot Travel Centers December 2008 - May 2010
Hoosier Tradewinds November 2006 - April 2007
Venture Logistics October 2005 - April 2006
Universal Logistics August 2004 - September 2005
Driving Ambition Truck Driver Staffing Service January 2000 - April 2004
ProDriver Leasing Systems Inc. December 1998 - January 2000
Skills
Training, Recruiting, Management, Customer Service, Time Management, Human Resources, Hiring, Budgets, Coaching, Supervisory Skills, Strategic Planning, Process Scheduler, Inventory Management, Policy, Leadership Development, Public Speaking, Employee Relations, Leadership, Office Operations, Business Planning, Event Planning, PowerPoint, Organizational..., Contract Negotiation, Administration, Records Management, Recruitment/Retention, Office Management, Operations Management, Human Capital Management, Microsoft Office 2003, Quickbooks, Safety Management, DOT regulations, Trucking, Customer Relations, Compliance, Business Management, Problem Solving, Thinking Outside The Box, Cash Handling, Budgeting, Interviewing, Classroom Instruction, Excel, MS Office Suite, Start-ups, Profit & Loss Management, Customer Satisfaction, Employee Training
Education
Indiana University-Purdue University at Indianapolis
Bachelor, Criminal Justice and General Studies, 3.2 GPA
Northwestern College
Auto Accident Investigation/Reconstruction
Indiana Law Enforcement Academy
Certified Law Enforcement Officer
Northwood of Indiana 1969 — 1971
Associate, Automotive Marketing, 3.0
Pilot Travel Centers Asst. ManagerKentucky Fried ChickenMarch 1990 - September 1993
zodys 1982 - 1984
Education
Chaffey College 1973 — 1977
Petro Stopping Centers July 2012 - Present
Western & Southern Financial Group May 2011 - July 2012
Road Ranger, LLC November 2005 - April 2011
Pilot Travel Centers February 2004 - November 2005
Clark Retail Enterprises March 1997 - November 2003
Pilot Travel Centers March 1994 - February 1997
US Navy February 1983 - January 1994
Skills
Merchandising, Customer Service, P&L Management, Inventory Management, Insurance, Training, Budgets, Management, Human Resources, Sales, Retail, Recruiting, Payroll, Employee Training, Sales Management, Store Management
Education
Millikin University 1977 — 1982
B.S., Business Management
Pilot Flying J September 2014 - Present
Dogwood Arts 2015 - 2015
Dogwood Arts 2015 - 2015
Pilot Flying J November 2011 - September 2014
Pilot Travel Centers February 2008 - November 2011
RAM Partners, LLC 2004 - 2008
Skills
Customer Service, Team Building, Sales, Retail, Budgets, Event Planning, Training, Inventory Management, Project Management, Microsoft Office, Strategic Planning, Process Improvement, Management, Microsoft Excel, Inventory Control, Social Media, Social Media Marketing, Marketing, Digital Marketing, Corporate Branding, Leadership, Advertising, Marketing Strategy
Education
Pellissippi State Community College 2005 — 2007
Communications Graphics Technology, Graphic Design
Oak Ridge High School
GPM Investments December 2012 - Present
Uppy's Convenience Store May 2012 - August 2012
Pilot Travel Centers October 2009 - May 2012
Skills
Inventory Management, Customer Service, Inventory Control
Education
Colorado Technical University 2009 — 2012
Bachelor's degree, Business Administration and Management, General
Pilot Travel Centers January 2007 - Present
Innovation Alloy June 2002 - August 2006
Skills
Income Statement, Inventory Management, People Development, Cross-functional Team..., Profit, Sales, Inventory Control, Retail, P&L Management, Operations Management, Leadership, Customer Satisfaction, Sales Management, Store Management, Loss Prevention
Education
College of the Canyons 2004 — 2006
Mechanical Engineering
Frazier Mountain High School 2002 — 2004
Ecolab October 2014 - Present
ECOLAB April 2011 - October 2014
Ecolab 2000 - March 2011
Pilot Travel Centers 1997 - 1999
Washington Inventory Service / Huffy 1994 - 1997
Huffy Service First 1991 - 1993
Bob Evans Farms 1986 - 1990
Skills
Sales Management, Management, Sales, Sales Operations, Key Account Management, Account Management, Customer Service, Sales Process, New Business Development, Cross-functional Team..., Inventory Management, Strategic Planning, Operations Management
Education
Miami University 1978 — 1980
BS, Management / Marketing
NFIB August 2011 - Present
Sarah Cannon Research Institute April 2010 - August 2011
Pilot Travel Centers August 2009 - April 2010
Skills
Salesforce.com, Management, Leadership, Marketing, PowerPoint, Sales Operations, Team Building, Budgets, Strategy, Strategic Planning, Sales, Microsoft Office, Microsoft Excel, Customer Service, Social Media, Financial Analysis, Access
Education
Belmont University - Jack C. Massey Graduate School of Business 2012 — 2015
Master of Business Administration (MBA)
University of Tennessee-Knoxville 2005 — 2009
Bachelor of Science (B.S.), Finance, General
Universidad de Salamanca 2008 — 2008
Spanish
System Improvements, Inc. www.taproot.com January 2012 - Present
Pilot Travel Centers August 2010 - January 2012
Comcast Cable September 2007 - February 2009
Comcast 2005 - 2009
Skills
Computer Hardware, Windows 7, Troubleshooting, Active Directory, XP, Router Configuration, Switches, Firewall Administration, Mac Server..., Firewalls, Network Security, Servers, Network Administration, Virtualization, Networking, System Administration, Microsoft Exchange, A+ Certified, Software Installation, DNS, Windows, Cisco Technologies, VMware, Help Desk Support, VPN, Security, Disaster Recovery, Windows Server, Technical Support, Computer Security, VMware ESX, Information Technology, Wireless Networking, Routers, Computer Repair, DHCP, Windows XP, CompTIA A+
Education
Kaplan University 2012 — 2014
Master's degree, Computer and Information Systems Security/Information Assurance
Fountainhead College of Technology 2009 — 2011
Bachelor of Applied Science (BASc), Information Technology, Network Security and Forensics
Pilot Flying J April 2014 - Present
Pilot Travel Centers September 2010 - Present
ABS National Auto Services, Inc March 2010 - August 2010
Skills
Windows 7, Microsoft SQL Server, DataStage 9.1, Netezza, ETL Tools, Visual Studio, Business Intelligence, SSIS, MS Reporting Services, Quest Spotlight, Litespeed, Oracle PL/SQL..., T-SQL, Windows Server, Troubleshooting, HTML
Education
East Tennessee State University
Bachelors of Science, Computer Science with Information Systems
Pilot Travel Centers October 2008 - Present
Pilot Travel Centers March 2003 - October 2008
Pilot Travel Centers September 2001 - March 2003
Speedway SuperAmerica LLC September 1995 - September 1997
Speedway SuperAmerica LLC April 1992 - September 1996
Speedway SuperAmerica LLC September 1989 - September 1994
Skills
Inventory Control, Inventory Management
Education
University of Phoenix 2002 — 2005
Business and statistics
Georgia Highlands College 1998 — 2001
Business
Clark State College 1995 — 1997
associates, Business
Envision Xpress April 2010 - Present
Pilot Travel Centers June 2000 - September 2009
bigg's Hypermarkets Thornton CO March 1989 - May 1999
Education
Columbus Business College
Business Management
Fort Lewis College 1974 — 1976
Liberal Arts Education
Cherry Creek High School
Columbus Business College
Business Management
Fort Lewis College
Liberal Arts
Fort Lewis College
Liberal Arts
Rotary International Fellow AwardUniversity Hills
current time July 2013 - Present
J. C. Penney October 2012 - January 2013
Pilot Travel Centers July 2012 - September 2012
Client of Accountemps July 2011 - July 2011
Applied Industrial Technologies September 2004 - August 2009
Applied Industrial Technologies April 1997 - September 2004
Applied Industrial Technologies January 1993 - April 1997
Skills
Decision Support, Financial Analysis, Variance Analysis, Ad Hoc Reporting, Special Projects, Analytical Worksheet..., Report Creation and..., Report and Data..., Budget, Capital Budgeting, Budget Process, Operating Budgets, Department Budgeting, Budget Reconciliation, Forecasting, Strategic Financial..., Research, General Ledger..., Distribution Accounting, Wholesale Accounting, Retail Accounting, Verbal and Written..., SAP Business Objects, Oracle J. D. Edwards..., Microsoft Office, Microsoft Office 2007, Microsoft Office 2003, Microsoft Excel, Microsoft Office..., Microsoft Office Word, Microsoft Office Access, Microsoft Office Outlook, Accounting, General Ledger, Management, Sales
Education
Cleveland State University
Master of Accountancy & Financial Information Systems
Cleveland State University
Bachelor of Business Administration, Accounting Major
Job-Related Training
Pilot Travel Centers May 2011 - Present
Dollar General March 2010 - April 2011
Toys R Us August 2000 - December 2009
Babies R Us 1996 - 2000
Skills
Store Operations, Management Development, Loss Prevention, Store Management, Multi-unit, Big Box, Shrinkage, Merchandising, Visual Merchandising, Profit, New Store Development, Inventory Control, Retail, Driving Results, Multi-Unit Management, Operations Management
Education
Sam Houston State University 1990 — 1994
BBA, Business Administration
Heritage Hall
Independent Insurance Agent November 2012 - Present
Fed Ex Ground October 2012 - Present
The Prudential Insurance Company of America July 2012 - October 2012
Knights of Columbus May 2011 - April 2012
Walmart October 2006 - May 2011
Norandex Building Materials April 2000 - December 2010
Pilot Travel Centers March 1999 - March 2000
Skills
Insurance, Disability Insurance, Fundraising, Long Term Care Insurance, Term Life Insurance, Leadership, Fixed Annuities, Management, Life Insurance, Employee Benefits, Long-term Care, Nonprofits, Whole Life, Customer Service, Sales
Education
Indiana Institute of Technology 1980 — 1985
BSBA, Business Administration
U.S. Department of State December 2011 - Present
UNEMPLOYED July 2011 - October 2011
RaceTrac Petroleum November 2010 - July 2011
Sheetz July 2007 - November 2010
Pilot Travel Centers 2005 - May 2007
RACETRAC PETROLEUM 1995 - 2005
US Army May 1970 - July 1994
Skills
Training, Customer Service, Government, Leadership, Leadership Development, Management, Operations Management, Team Building, Team Leadership, Military, Policy, Security, Program Management, Security Clearance, Analysis, Strategic Planning
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
BA, Human Resource Management
Pilot Travel Centers January 2005 - Present
Skills
Accounting, Account Reconciliation, Analysis, Accounts Receivable, Access, Sales, Credit, Accounts Payable, Forecasting, Financial Analysis, General Ledger, Financial Reporting, Payroll
Education
East Tennessee State University 2009 — 2010
MBA
East Tennessee State University 1987 — 1989
BBA, Finance
Haslam College of Business at the University of Tennessee 1985 — 1987
Business Administration
Pilot Travel Centers 2001 - 2015
Skills
Fuel Tax, Sales Tax, Licensing, Special Projects, Management
Education
Haslam College of Business at the University of Tennessee 1992 — 1993
MACC, Taxation
University of Tennessee-Knoxville 1987 — 1991
B.S., Accounting
Montgomery Bell Academy 1981 — 1987
Pilot Travel Centers April 2009 - Present
Skills
Operations Management, Microsoft Office, Microsoft Excel, Team Building, Time Management, Leadership, Management
Education
South University-The Art Institute of Fort Worth 2010 — 2013
Associate of Arts and Sciences (AAS), Web Design and Interactive Media
World Ventures January 2013 - Present
Chicagoland Speedway June 2006 - Present
Pilot Travel Centers January 2003 - March 2007
Panther Expedited Services 2002 - 2002
Aargus Security December 1998 - 1998
Moser Lumber, Naperville IL 1996 - 1997
Skills
Warehousing, Nursery, Forklift Operator, Customer Service, Team Building, Merchandising, Retail, Event Planning, Event Management, Process Scheduler, Microsoft Word, Coaching, Leadership, Public Speaking, Strategic Planning, Budgets, Microsoft Excel, Microsoft Office, Public Relations, Negotiation, Sales, Teamwork, Advertising, Customer Satisfaction, Social Media, Inventory Management, Marketing, Facebook, Outlook, PowerPoint, Account Management, Social Media Marketing, Social Networking, Time Management, Fundraising, Networking, Management, Research, Team Leadership, Contract Negotiation, Travel, Project Management, Marketing Strategy, Sales Management
Education
Joliet Junior College
Computer & Arts
Waubonssee Comminity College, North Auroa IL 2010 — 2010
Warehouse/ Factory Operations Certification Program, O.S.H.A. Certified
Morton East High School 1984 — 1987
Diploma, General
Novitas Solutions, Inc. April 2014 - Present
Novitas Solutions, Inc. September 2012 - Present
Keystone Human Services December 2008 - Present
Medical Staffing Network January 2006 - April 2009
Pilot Travel Centers October 2000 - September 2003
Skills
Medicare, Healthcare, Medical Records
Education
HACC, Central Pennsylvania's Community College 2007 — 2011
AA, Paralegal Studies
HACC, Central Pennsylvania's Community College 2006 — 2010
Associates in Arts, Paralegal Studies
Pilot Travel Centers August 2011 - Present
SUNMART 113 April 2011 - August 2011
Hattrich Enterprises dba CiCi's Pizza October 2009 - October 2010
Wal-Mart Supercenter June 2008 - August 2009
Education
Mclennan Community College 2009 — 2012
AXTELL ISD
Rush Trucking Corporation May 2012 - May 2013
Pilot Travel Centers October 2010 - May 2012
Network Logistics August 2008 - September 2009
Rush Trucking Inc. December 2005 - August 2009
Skills
Inventory Management, Inventory Control, Loss Prevention, Distribution Center..., Forklift Operator, Warehousing, Trucking, Transportation, Logistics, Customer Service, Shipping, Logistics Management, Process Scheduler, Store Management, Profit, Transportation..., Fleet Management, Operations Management, Truckload, 3PL, Freight, Continuous Improvement, Supervisory Skills, Dispatching, Customer Satisfaction, Reverse Logistics, Supply Chain Management, Team Building, Purchasing, Supply Chain, LTL, Supply Chain..., Warehouse Management, DOT regulations, Income Statement, International Logistics, Tape Management, Management, Air Freight, Container, Freight Forwarding, Hazardous Materials, Process Improvement, Reefer, Supply Chain Operations
Education
South College knoxville, TN 2012 — 2012
Glendale Community College 1987 — 1988
Pilot Travel Centers Receptionist / Office AssistantCardiac Diagnostic ClinicOctober 2004 - December 2007
Education
Alverno College 2005 — 2010
Business Management, Business, Psychology
Chicagoland Commissary October 2014 - Present
Road Ranger, LLC June 2004 - October 2014
Pilot Travel Centers June 2003 - June 2004
Williams Travel Centers December 2000 - January 2003
Welsh Oil August 1990 - January 1998
Southland Corporation dba 7-Eleven June 1985 - June 1990
Skills
Merchandising, Pricing, Customer Service, Income Statement, Inventory Management, P&L Management, Purchasing, Retail, Team Building, Store Management, Customer Satisfaction, Strategic Planning, Profit, Inventory Control, Loss Prevention, Hiring, Operations Management, Sales, Food, Market Planning, Food Service, Multi-unit, Time Management, Store Operations, POS, Planograms, Marketing Strategy, Marketing
Education
Calumet College of Saint Joseph 1989 — 1994
Business Management
Consolidated Minerals Incorporated October 2013 - Present
Hennessy Industries November 2011 - May 2013
Robert Half Mgmt Resources December 2004 - January 2012
Richards Industries, Division of OPW Fueling Components January 2000 - January 2004
Pilot Travel Centers January 1999 - January 2000
JOHNSON CONTROLS INC / EXCEL SYSTEMS INC January 1981 - January 1993
Skills
Forecasting, Budgets, Accounting, Account Reconciliation, Variance Analysis, Analysis, Manufacturing, Internal Controls, Management, Strategy, Product Development, Mergers & Acquisitions, Automotive, Purchasing, Process Improvement
Education
Tennessee Technological University 2002 — 2004
MBA
Siena Heights University 1974 — 1978
Bachelor of Arts
Bodan Inc. July 2006 - Present
Pilot Travel Centers August 2004 - June 2006
Meridian Restaurants/Burger King December 1996 - August 2004
Hardees September 1989 - December 1996
Kmart Corporation July 1986 - September 1989
Education
DeVry University 2008 — 2011
Bachelors, Technical Managment/Human Resources
University of Phoenix 2006 — 2008
Associates, Accounting
Pilot Travel Centers Operations SupervisorOffice DepotAugust 2013 - Present
Skills
Inventory Management, Management
Education
Hudson Valley Community College
AAS, Business Administration
Wonder Ice cream Company October 2013 - Present
Frito Lay July 2006 - October 2012
Pilot Travel Centers July 2004 - February 2005
Skills
Direct Store Delivery, Grocery, Consumer Products, Merchandising, Sales Operations, Inventory Management, Sales Management, Retail, Sales
Education
Hartnell College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
North Salinas High School, Salinas, CA 93906 1984 — 1988
General Education, Gen ED
Pilot Travel Centers July 1999 - Present
Techno-Aide March 1999 - June 1999
Gardenscape Transport, Inc. January 1998 - February 1999
Education
Erie Business Center-New Castle
Associate's degree, Business Administration and Management, General
Pilot Travel Centers June 2010 - Present
Pennant Foods (Wendy's) January 2001 - May 2010
Pennant Foods (Wendy's) January 1995 - January 2001
Pennant Foods (Wendy's) September 1985 - December 1995
Education
USC 1973 — 1977
Bs, Business
Essex Community College 1973 — 1973
None, Business
Madden Trading Company, Inc. March 2011 - Present
Pilot Travel Centers February 2006 - Present
Goodys Family Clothing September 2004 - February 2006
Skills
Microsoft Office, Customer Service, Strategic Planning, Manufacturing, Inventory Management, Operations Management, Purchasing, Account Management, Financial Analysis, Logistics, Team Building, Leadership, Contract Negotiation, Sales, FAA Licensed Pilot, Program Management, Training, Team Leadership, Budgets
Education
University of Tennessee-Knoxville - College of Business Administration 2011 — 2011
Master's Degree, Business Administration
University of Tennessee-Knoxville 2001 — 2003
B of A, History
Middle Tennessee State University 1999 — 2001
Aerospace
Farm Boy Food Service May 2014 - Present
Dollar General December 2011 - May 2014
Pilot Travel Centers February 2010 - December 2011
Thorntons November 1996 - February 2010
Creative Beverage Co. September 1986 - November 1996
Skills
Visual Merchandising, Retail, Income Statement, P&L Management, Sales Management, Profit, Merchandising, Store Management, Loss Prevention, Inventory Management, Management, Leadership, Multi-unit, Sales, Forecasting, Grocery, Inventory Control, P&L, Planograms, Multi-Unit
Education
Indiana State University 1979 — 1983
Business Admin
Indiana State University
Pilot Travel Centers November 1995 - Present
Skills
Inventory Management, Inventory Control, Retail, Store Management, Merchandising, Customer Service, Profit, Income Statement, Visual Merchandising, Cashiering, Customer Satisfaction
Education
Itt-Tech, memphis 2005 — 2009
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Ottawa University 1980 — 1984
Bachelor's degree, Business Administration, Management and Operations, 3.1
Arizona State University September 2011 - Present
Pilot Travel Centers June 2008 - April 2010
Skills
Customer Service, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, Teamwork, Data Entry, Customer Satisfaction, PowerPoint, Critical Thinking
Education
Arizona State University 2010 — 2014
Arizona State University
Bachelor of Science, Business Communication
Ovations Food Services, LP August 2012 - Present
Pilot Travel Centers November 2011 - Present
Lazy River Canoe Rental May 2011 - August 2011
Comfort Inn August 2010 - February 2011
Skills
Program Management, Daily Operations, Event Management, Time Management, Sales, Customer Service, Management, Customer Satisfaction, Event Planning, Team Building, Budgets, Microsoft Word, Teamwork
Education
Lock Haven University of Pennsylvania 2007 — 2012
Bachelor of Science, Business Administration: Management and Entrepreneurship
Lock Haven University of Pennsylvania 2007 — 2012
Business Administration; Entrepreneurship and Management
Community College of Philadelphia
Beacon Finance Corporation January 1996 - Present
World Acceptance Corporation June 1994 - September 1995
Pilot Travel Centers June 1992 - June 1994
Education
Haslam College of Business at the University of Tennessee 1986 — 1991
Bachelor, Finance, Economics, Political Science
University of Tennessee-Knoxville 1986 — 1991
Bachelor of Science, Finance
somic america September 2011 - Present
Pilot Travel Centers August 2010 - April 2011
Education
Argosy University Phoenix 2011 — 2014
ba, Psychology
Franklin & Marshall College September 2010 - Present
DMI (Digital Management, Inc.) July 2011 - August 2011
Pilot Travel Centers May 2011 - August 2011
Education
Franklin & Marshall College 2010 — 2014
BA, American Studies
Allegany College of Maryland 2008 — 2010
None, General Studies
Three Square Food Bank March 2009 - Present
aramark 2010 - 2011
Pilot Travel Centers April 1998 - February 2009
Education
College of Southern Nevada 2012 — 2012
Pastry and Baking
Rancho High School 1987 — 1991
diploma, general
Pilot Travel Centers 2008 - Present
Modern Industries April 2002 - March 2007
Pella Plastics April 2001 - April 2002
Skills
frontt desk reception, checking patients in..., Appointment Scheduling, verifying insurances, Filing, collecting demographic..., Phlebotomy
Education
Miller-Motte Technical College-Chattanooga 2012 — 2013
Associate of Science (A.S.), Electronic Medical Records
Virginia College School of Business and Health 2010 — 2011
diploma/certificate, Medical Billing and Coding
Aldi UK November 2014 - Present
Pilot Travel Centers March 2008 - November 2014
Speedway LLC October 2005 - March 2008
Taco Bell March 1996 - October 2005
Skills
Strategic Planning, Customer Service, Leadership, Management, Team Building, Sales Management, Training, Budgets, Public Speaking, Sales, Store Management, Hiring, Inventory Management, Employee Training, Employee Relations, Retail, Recruiting, Customer Satisfaction, Interviews, Time Management
Education
Indiana Wesleyan University 2012 — 2014
business management
Sealed Air Corporation August 2012 - Present
Pilot Travel Centers April 2003 - July 2012
TravelCenters of America August 1999 - April 2003
Carolina Rubber Rolls January 1996 - August 1999
Skills
Payroll, Retail Sales, Retail Marketing, P&L Management, Forklift Operator, SAP HR, Office Management, Microsoft Office, PeopleSoft, Serve Safe Certified, SAP BW, SAP Implementation, ADP Payroll, Google Analytics, Oracle Identity Manager, CDL Class A, Mechanical Aptitude, SAP, Customer Satisfaction, Management, Maintenance & Repair, Human Resources, Profit, Fork, Inventory Management, Customer Service, Sales Management, Manufacturing
Education
Community College of the Air Force 1985 — 1990
Associate's degree, Engineering
Morrobay Sr High School 1982 — 1984
High Scghol, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.4
Pilot Travel Centers January 2012 - Present
Education
Manhattanville College 2011 — 2013
SUNY Purchase 2006 — 2008
Bachelor of Arts (B.A.), Cinema Studies
Pilot Travel Centers September 2012 - Present
Captain D's May 2009 - July 2009
McDonald's Corporation April 2008 - August 2008
Skills
Customer Service, Food, Front-end, Home, Microsoft Word, Microsoft Office, Typography
Education
Roane State Community College 2009 — 2011
Associate of Science (A.S.), General Studies
The Phoenix School 2005 — 2009
High School Diploma, General Studies
Pilot Travel Centers December 2011 - Present
Circle K November 2008 - July 2010
Walt Disney World May 2005 - January 2008
Education
American Public University System 2010 — 2014
Atmospheric Sciences and Meteorology
South Lake High School 2002 — 2006