Experience
Arthur J. Gallagher & Co.   June 2008 - Present
hibu  August 2007 - June 2008
Louisiana Companies LLC   June 2005 - June 2007
Isle of Capri Casino   March 2003 - October 2005
Fashion Express Accessory Zone   August 2002 - March 2003
Brown's Grocery   May 1998 - August 2002

Skills
Customer Relations, Excel, Word, Microsoft Office, Negotiation, Problem Solving, Customer Service, Advertising, PowerPoint, Insurance, Account Management, Social Media, Outlook, Marketing Communications, Retail, B2B, Teamwork, Database Administration, Direct Marketing, Strategic Planning, Marketing, Microsoft Excel, Sales, Microsoft Word

Education
McNeese State University   2002 — 2007
Bachelor of Science, Marketing and Management

Experience
Bella Cheveux Salon & Spa   June 2014 - Present
The Beauty Bar  May 2014 - Present
The Beauty Bar charlotte nc   May 2014 - Present
The Beauty Bar  May 2014 - Present
Marriott International  April 2012 - September 2012
St. James Physical Therapy   September 2011 - October 2011
Subcutaneous, Intradermal   February 2010 - February 2011
Wal- Mart  November 2003 - January 2005
Isle of Capri Casino   February 2001 - November 2004

Skills
Cpr Certified, EHR, ICD-9, Medical Terminology, CPT, Medical Records, EKG, HCPCS, Hospitals, Phlebotomy, Telephone Skills, Data Entry, EMR, Appointment Scheduling, Medical Coding, Cashiering, Micros, Hospitality, Microsoft Word, Medisoft, Filing, Vital Signs, Healthcare, HIPAA, Software Documentation, Medical Billing, Multi-line Phone, Fax, Clerical Skills, Front Office, Medical Assisting, Office Equipment, Telephone Reception, Copying, Cash Handling Experience, First Aid, Patient Safety, Blood Pressure, Cash Register, Inventory, Medication..., Microsoft Office 2007, BLS, Dependable Team Player, Highly detail oriented, Quality Patient Care, AED, Critical Thinking, ServSafe, Microsoft Excel

Education
Tennessee Academy of Cosmetology LLC-Shelby Drive   2013 — 2014
Manicurist, Beauty

Lincoln College of Technology   2010 — 2011
Associates, Medical Assistant

Lincoln College of Technology
Associates Degree, Medical Assistant

Experience
Golden Nugget Lake Charles  April 2014 - Present
Isle of Capri Casino   July 2003 - March 2014
Isle of Capri Casino   September 2001 - June 2003
Isle of Capri Casino   January 2001 - August 2001

Skills
DBM, Database Management, MDB & MS SQL, Visual Basic, VBA, Borland C++, Visual C++, Database Admin, Microsoft SQL Server, Troubleshooting, Software Documentation, Network Administration, IBM iSeries, Databases, SQL, Bourne, Unix Shell Scripting, Programming, Visio, Casino, Operating Systems, IT Management, Disaster Recovery, Gaming Industry, Windows Server, System Administration, Servers, Active Directory, Hardware, Security, Database Administration, Computer Hardware, XP, Software Installation, SDLC, Windows, Windows 7, Technical Support, Access, SharePoint, Data Warehousing, Information Technology, Printers, Windows Vista, Network Security, Help Desk Support, Software Development, Integration, IIS, Networking

Education
McNeese State University   1999 — 2003
BS Computer Science, AS in Computer Information Technology & Minor in Math

Experience
Isle of Capri Casino   March 2014 - Present
Isle of Capri Casino   December 2012 - March 2014
Isle of Capri Casino   September 2010 - December 2012
L'Auberge du Lac  June 2006 - September 2010
Isle of Capri Casino   April 2000 - June 2006

Skills
Casino, Management, Operations Management, Auditing, Accounting, Analysis, Finance, Compliance, Training, Staff Development, Internal Controls, Budgets, Casino Gaming, Gaming Industry, VIP, Internal Audit, Poker, Online Gaming, Online Gambling, Human Resources, Resorts, Hospitality, Loyalty Programs, Loyalty Marketing, Pre-opening, Database Marketing, Hotels, Hiring, Customer Service, Forecasting, ACSC, Micros, Hospitality Management, Food & Beverage, Process Scheduler, Supervisory Skills, Hospitality Industry, Sarbanes-Oxley, Infinium, Sarbanes-Oxley Act, Blackjack, Asset Protection, Indian Gaming, Guest Service Management, Fraud, Baccarat, Private Investigations, Surveillance, Gaming

Education
West Virginia University   2013 — 2015
Master of Business Administration (MBA), 4.0

McNeese State University   2000 — 2004
Bachelor's degree, Accounting

McNeese State University   2000 — 2004
Bachelor's degree, Finance, General

McNeese State University   2000 — 2004
Bachelor's degree, Business Administration and Management, General

Experience
Isle of Capri Casino   February 2015 - Present
Isle of Capri Casino   October 2014 - Present
Furmanite Technical Solutions (Sasol North America facility)   August 2013 - July 2014
Sasol  August 2013 - July 2014
CHRISTUS Health  July 2012 - August 2013
CHRISTUS Health  December 2010 - January 2011
Motherhood Incorporated  May 2009 - May 2010

Skills
Customer Service, Retail, Time Management, Leadership, Microsoft Office, Outlook, Human Resources, Recruiting, Teamwork, Microsoft Word, Microsoft Excel, Retail Sales, Event Planning, Public Speaking, Cash Sales, Oral & Written..., Business, Office 2010, Visual Merchandising, PowerPoint, Proficient Typing Skills, Critical Thinking, Data Entry, Training, Sales, Inventory Management, Social Networking, General Business Skills, Microsoft Office 2010, Interpersonal Skill, Team Building

Education
McNeese State University   2008 — 2013
Bachelor's Degree, Business Administration & Marketing, Major GPA: 3.62; Overall GPA: 3.36

Alfred M. Barbe High School   2004 — 2008

Experience
Isle of Capri Casino   June 2014 - Present

Skills
Surveillance Supervisor, Employee Training, Loss Prevention..., IP CCTV, CCTV, Writing, Surveillance Technician, Game Protection Trainer, Camera Instilation, Retail Theft Prevention, Casino Scams and..., Poker, Gaming Industry

Education
Metropolitan State University of Denver   2008 — 2013
Bachelor's degree, English Language and Literature/Letters, Philosophy, 3.0

Experience
Isle of Capri Casino's, Inc.   April 2009 - 2013
Isle of Capri Casino's, Inc.   May 2007 - April 2009
Isle of Capri Casino   January 1995 - June 2007

Skills
Casino, Gaming Industry, Hospitality, Poker, VIP, Budgets, Casino Gaming, Team Building, Resorts, Hotels, Food & Beverage, Slots, Operations Management, Roulette, Gambling, Gaming Law, Indian Gaming, Gaming, Pre-opening, Hospitality Management, Hospitality Industry, Guest Service Management, Revenue Analysis, Hotel Management, Customer Satisfaction, Management, Customer Service, Database Marketing, Loyalty Programs, Online Gaming, Restaurants, Hiring, Strategy, Micros, Time Management, Catering, Talent Developer, Team Leadership, Loyalty Marketing, Marketing Strategy, Forecasting, Contract Negotiation, Process Scheduler, Marketing, Banquets, Customer Acquisition, Human Resources, Leadership, Menu Development, P&L

Education
Louisiana State University   1995 — 1997
No

Experience
Macy's  June 2013 - Present
Macy's  September 2012 - June 2013
Macy's  January 2012 - September 2012
BBVA Compass  September 2008 - February 2009
Isle of Capri Casino   September 2007 - June 2008
Carrington's Place   March 2006 - March 2007

Skills
Retail, Store Management, Retail Sales, Sales, Fashion, Inventory Management, Store Operations, Apparel, Customer Service, Styling, Profit, Sales Management, Merchandise Planning, Customer Satisfaction, Assortment, Data Entry, Employee Training, Time Management, Kronos Timekeeping, Time & Attendance, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, PeopleSoft, Office Management, Office Administration, Office Equipment, Lotus Notes, Event Planning, Events Coordination

Education
McNeese State University   2004 — 2006
Nursing Administration

Sowela Technical Community College   1998 — 2001
Associates Degree, Medical Office Management/Administration

Experience
Walmart  October 2013 - January 2014
Subway  February 2013 - October 2013
Isle of Capri Casino   April 2012 - January 2013
Waffle House, Inc.   January 2011 - May 2012
Leading Healthcare of Southwest Louisiana   June 2010 - January 2011
American Red Cross  February 2009 - May 2010
Walmart  October 2008 - January 2010
McDonald's Corporation  October 2007 - August 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Customer Oriented, Photoshop, PowerPoint, Multi Tasking, Communication, Critical Thinking, Creativity, Resourcefulness, People Management, Time management, Learning Quickly, Timely Decision Making, Business Decision Making, Ethical Decision Making, Effective Listening, Patience, Strategic Thinking, Organization, Organizational..., Determination, Teamwork, Responsibility, Work Ethics, Professional Ethics, Communication Ethics, Goal-oriented..., Graphic Design, Goal-driven leader, Writing, Food & Beverage, Fashion Design, Fashion Writing, Fashion Shows, Fast-paced, Respect, Hair Care, Hair Cutting, Hair Styling, Makeup Artistry

Education
Sowela Technical Community College   2010 — 2012
General Studies, General Office Occupations and Clerical Services

McNeese State University   2010 — 2011
Bachelor of Arts (BA), Mass Communication/Marketing and Advertising/ Graphic Design/

Experience
Project Manager  October 2012 - Present
Jones International University  June 2010 - August 2012
Isle of Capri Casino   November 2009 - June 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Telecommunications, Management, Sales, Account Management

Education
Metropolitan State University of Denver   2003 — 2008
Bachelor of Arts (BA), Political Science and Government

Experience
LDVA - Louisiana Department of Veterans Affairs   June 2014 - Present
Isle of Capri Casino   July 2007 - April 2014
Isle of Capri Casino   May 2006 - July 2007
Isle of Capri Casino   January 2005 - May 2006
Oxlite Manufacturing   January 2003 - December 2003
English Josey, LLC   July 1973 - January 2003
Fruit of the Loom  July 1999 - July 2001

Skills
Budgets, Strategic Planning, Risk Assessment, Microsoft Office, Casino, Project Management, Change Management, Internal Audit, Microsoft Excel, PowerPoint, Financial Reporting, Process Improvement, Team Building, Microsoft Word, Financial Analysis, Internal Controls, Customer Service, Accounting, Sarbanes-Oxley Act, Auditing, Risk Management, Team Leadership, Gambling, Forecasting, Hospitality Industry, Hospitality, Customer Satisfaction, Food & Beverage, Gaming Industry, Leadership, Human Resources, Analysis, Hotels, Management, Training, Poker, Casino Gaming, VIP, Supervisory Skills, Online Gambling, Gaming, Negotiation, Operations Management, Process Scheduler, Resorts, Stratton Warren, Indian Gaming

Education
Louisiana State University   2003 — 2004
CIA, Internal Audit, Accounting, Business Law

University of New Orleans   2001 — 2002
Export/Import, Certification in Business Strategies

University of South Carolina-Columbia   1970 — 1973
MA, English, American Literature

The Citadel   1966 — 1970
BA, English, Army ROTC

Experience
Commerce Bank  August 2014 - Present
Commerce Bank  October 2013 - August 2014
Waste Management  April 2011 - January 2012
Hunter Engineering  February 2008 - July 2010
Hunter Engineering Company  April 2007 - February 2008
Quarterage Hotel   October 2005 - March 2007
All About Image/Peninusla Bankers Corp   June 2004 - May 2005
Isle of Capri Casino   August 2003 - June 2004
Days Inn Super 8   January 2002 - July 2003
Mid America Asst. Coalition   April 2001 - December 2001

Skills
Customer Service, Accounts Payable, Microsoft Excel, Microsoft Office, Quickbooks, Invoicing, Data Entry, Excel, Word, Outlook, Payroll Processing, Hiring, Bookkeeping, POS, EDI, Maestro, Mainframe, 10 Key, Problem Solving, Billing, PowerPoint, Accounting, Accounts Receivable, General Ledger, AS400, Access, MSI, Research, ASAP, Bluezone, Branch Connections

Education
Longview Community College   1994 — 1995

Ruskin High School

Experience
Isle of Capri Casino   April 2011 - Present
Pinnacle Entertainment  2008 - 2011
Caesars Entertainment Corporation  November 1997 - June 2008

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Food Cost Management, Food Cost Analysis, Menu Development, Menu Costing, Hotel Management, Facilities Management, Hospitality Service, Employee Training, Leadership Development, Strategic Thinking, Hospitality, Gaming Industry, Food, Hospitality Management, Restaurants, Micros, Fine Dining, Catering, Training, Hotels, Menu Engineering, Banquets, Team Building, Pre-opening, Alcoholic Beverages, Rooms Division, Food Quality, Banquet Operations, Restaurant Management, Casino, Casino Gaming, Gaming, Resorts, Leadership

Education
Mid-Continent University   2003 — 2005
Bachelor of Science (BS), Organizational Leadership

University of Southern Mississippi   1992 — 1994
Broadcast Journalism

Mississippi Delta Community College   1991 — 1992
Journalism

Experience
Levy Restaurants @ Fedex Forum   April 2015 - Present
Southland Park Gaming & Racing   January 2013 - March 2015
Christine A. Lauber, CPA   June 2011 - January 2013
Red River Insurance Group   October 2006 - August 2009
Isle of Capri Casino   December 2001 - October 2006

Skills
Accounting, Budgets, Forecasting, Financial Analysis, Team Building, Management, Training, Time Management, Hospitality, Food & Beverage, Customer Service, Hiring, Inventory Management, Process Scheduler, Restaurants, Hospitality Management, Resorts

Education
Ivy Tech Community College-Northwest   2009 — 2011
Associate of Science (A.S.), Accounting

Louisiana Tech University   1997 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Airline

Experience
Isle of Capri Casino   May 2014 - Present
Express Scripts, Inc  September 2008 - April 2014
Harrah's Entertainment  2005 - 2008
Harrah's Entertainment  September 2005 - January 2006
Harrah's Entertainment  July 2005 - August 2005
Harrah's Entertainment  July 2003 - July 2005
Commerce Bank, N.A.   July 2000 - July 2003

Skills
Budgeting, Forecasting, Analysis, Planning, Financial Analysis, Financial Reporting, Financial Modeling, Strategic Planning, Financial Planning, Microsoft Office, Excel, P&L, Essbase, Access, Hyperion, PowerPoint, Word, Project Planning, Microsoft Word, Budgets, Auditing, Finance, Microsoft Excel, Strategic Financial..., Management

Education
Lindenwood University   1998 — 2000
MBA, Finance

University of Missouri-Columbia, College of Business   1992 — 1997
B.S.B.A., Finance

University of Missouri-Columbia, College of Business   1992 — 1997
B.S., Accounting

Experience
Traveling Bee Travel   April 2013 - Present
SkyWest Airlines  September 2007 - Present
Isle of Capri Casino   May 2006 - July 2007
Sonoda's Sushi Resturant   August 2005 - May 2006
Skyview High school  August 2004 - May 2005
Metropolitan State College of Denver  May 1997 - September 2004

Skills
Customer Service, Computer Literate, Administration, Troubleshooting, PowerPoint, Teamwork, Time Management, System Administration, Access, Team Building, Data Entry, Databases, Event Planning, Public Speaking, Teaching, Project Planning, Supervisory Skills, Training, Microsoft Office, Flight Safety, Airlines, Social Networking, Microsoft Excel, Microsoft Word, Flight Training, Social Media, CFI, Sales, Airports, Tourism, Airworthiness, Commercial Aviation, Charter

Education
Metropolitan State College of Denver   1997 — 2005
BS, Business Management

Skyview High School   1994 — 1997
Diploma

Experience
Isle of Capri Casino   November 2008 - Present
Isle of Capri  May 2006 - November 2009
Isle of Capri Casinos Inc. - Lula Property   February 2001 - May 2006
USMC - Reserve  November 1993 - May 2001
Isle of Capri Casinos Inc. Lula Property   August 1999 - February 2001
Lady Luck Casino  October 1995 - May 1999

Skills
Active Directory, Technical Support, Data Center, Software Installation, Operating Systems, Switches, Training, Management, Casino, Unix, Budgets, Gaming, Information Technology, Hotels, Network Design, Human Resources, Gaming Industry, Micros, Purchasing, Team Building

Education
University of Arkansas at Fayetteville   2004 — 2011
BSE

Midwestern State University   1991 — 1992

Desoto High School

Experience
Isle of Capri Casino   April 2011 - Present
Argosy Casino  October 2006 - October 2010
Ameristar Casino  January 1996 - October 2006
Packers Bank & Trust   August 1982 - December 1995

Skills
Team Building, Account Reconciliation, Banking, General Ledger, Management, Public Speaking, Training, Strategic Planning, Process Scheduler, Auditing, Budgets, Customer Service, Hospitality, Hospitality Management, Leadership

Education
Metropolitan Community College   1980 — 1982
Accounting

Experience
Eldorado Resort Casino @ Mountaineer and Scioto Downs   July 2012 - Present
Mountaineer Gaming   February 2011 - July 2012
Isle of Capri Casino   2005 - February 2011
Isle of Capri Casino   2004 - 2005
Isle of Capri Casino   1999 - 2004
Station Casinos  1995 - 1999
Harrahs  1993 - 1995

Skills
Team Building, Budgets, Hospitality, Gaming Industry, Casino, Resorts, Hotels, Operations Management, Casino Gaming, VIP

Education
Maine Maritime Academy   1989 — 1993
Marine Engineering Operation

Experience
The Focus Group, MS  October 2011 - Present
Ross Business Partnerships, LLC   January 2008 - Present
Isle of Capri Casino   December 2005 - July 2007
Grand Casino Biloxi - Caesars   November 1994 - December 2005
Grand Casino Biloxi - Caesars   January 1994 - November 1994
Grand Casino Biloxi  September 1993 - January 1994
Hinds County Economic Development District   August 1990 - August 1993
Trustmark National Bank  June 1988 - August 1990
Blue Cross & Blue Shield of Mississippi  December 1983 - June 1988

Skills
CRM, Grant Administration, Casino, Public Relations, Minority Business..., Social Media Marketing, Hospitality, Event Planning, Budgets, Event Management, Direct Marketing, Social Media, Marketing Strategy, Advertising, Loyalty Programs, Management Consulting, Media Relations, Training, Community Development, Social Networking, Fundraising, Online Advertising, Strategic Consulting, Entrepreneurship, Sales, Leadership, Market Research, Business Development, Strategy, Strategic Communications, Copywriting, Online Marketing, Management, Market Planning, Customer Service, Marketing Communications, Program Management, Integrated Marketing, Marketing Management, Brand Development, Email Marketing, Corporate Communications, Direct Mail, Facebook, Small Business, Strategic Partnerships, Trade Shows, Media Planning, Corporate Branding, Brand Management

Education
University of Southern Mississippi   1979 — 1983
Bachelor of Science, Business Emphasis Personnel Management

Millsaps College
Master Business Administration Program

University of Nevada-Reno
Professional Development

University of Oklahoma
Economic Development Institute

Experience
Stefanie Dawn Parr   January 2013 - Present
Isle of Capri Casino   September 2000 - October 2001
Nathan Cormie Law Firm   January 1990 - June 1994

Education
McNeese State University   1988 — 1992
Bachelor of Science (BS), Banking, Corporate, Finance, and Securities Law

McNeese State University

Experience
Golden Nugget Lake Charles  January 2015 - Present
Isle of Capri Casino   August 2010 - January 2015
Aflac  June 2007 - March 2010

Skills
Risk Management, Safety, Workers Compensation, Legal Liability, Customer Service, Team Building, OSHA, Risk Assessment, Supervisory Skills, Training, Casino, Private Investigations, Hiring, Employee Relations, Interviews, Onboarding, Human Resources, Process Scheduler, Recruiting, Employee Training, Hospitality, Customer Satisfaction, Gaming Industry

Education
McNeese State University
Bachelor of Science (B.S.), Business Management

St. Louis Catholic High School   1996 — 2000

Experience
Kansas City Power & Light  January 2012 - Present
Union Station  September 2008 - February 2011
Union Station  September 2008 - February 2011
TekSystems, Inc  November 2004 - September 2009
Sprint  September 2005 - September 2008
TekSystems, INC  November 2004 - September 2008
TEKsystems  May 2006 - August 2006
ACS Hallmark   November 2004 - February 2005
Isle of Capri Casino   August 2003 - September 2004
Gateway Computer Co   November 2001 - May 2003

Education
Lincoln University (MO)   1998 — 2001
Computer Science

Central High School

Central High School Kansas

Lincoln University, Jefferson

Experience
Freeport-McMoRan Oil & Gas  August 2012 - Present
CHRISTUS Health  March 2009 - August 2012
Protiviti  August 2004 - March 2009
Isle of Capri Casino   April 1999 - May 2004

Education
McNeese State University
MBA

McNeese State University
BS, Business

Experience
Isle of Capri Casino   June 2014 - Present
Gila River Casino  April 2013 - June 2014
L’Auberge du Lac  March 2010 - March 2013
Coushatta Casino Resort  January 2008 - January 2010
Le Cole Restaurant   October 2006 - January 2008
Bayou Cajun Cafe   January 2006 - September 2006
Grand Casino Coushatta  January 2002 - January 2004

Skills
Ice Carving, Cooking, Fine Dining, Menu Development, Food, Culinary Skills, Baking, Restaurants, Pastry, Resorts, Chef, Customer Satisfaction, Cuisine, Seafood, Culinary Management, Purchasing, Food, Hospitality, Hospitality Management

Education
Scottsdale Culinary Institute
Bachelors, Culinary Management

Texas Culinary Academy   2005 — 2006
Associate, Culinary Arts

Le Cordon Bleu College of Culinary Arts-Austin
Associate of Arts (A.A.)

Le Cordon Bleu College of Culinary Arts-Scottsdale
Bachelor of Applied Science (B.A.Sc.)

Experience
Golden Nugget Lake Charles  September 2014 - Present
L'Auberge Baton Rouge Hotel and Casino   July 2012 - September 2014
L'Auberge du Lac Casino Resort  November 2005 - July 2012
Isle of Capri Casino   June 2010 - October 2010
Eldorado Hotel Casino Bossier City   December 2009 - May 2010
U S Support Call Center   September 2009 - January 2010
Sam's Town Casino Bossier City   October 2009 - November 2009
Harrah's Casino  August 2003 - May 2005

Skills
Casino, Casino Gaming, Gaming Industry, Gaming, Poker, Hotels, Online Gaming, Resorts, Hospitality, Online Gambling, Hospitality Industry, Pre-opening, VIP, Guest Service Management, Hospitality Management

Education
McNeese State University   2003 — 2005
Elementary Education and Teaching

Sulphur High School   1996 — 2000

Experience
Riot Games  April 2015 - Present
Riot Games  May 2014 - April 2015
Vision, Valor, Victory Gaming Community   January 2014 - April 2014
Isle of Capri Casino   August 2009 - November 2013
Coushatta Casino Resort  May 2008 - July 2009
NAMCO ENTERTAINMENT INC.  2005 - 2007

Skills
Social Media, Online Gaming, Editorial, Content Strategy, Photoshop, Twitter, Facebook, Vine, Community Engagement, Social Media Marketing, Video Games, Public Relations, Blogging, Casino Gaming, Creative Writing

Education
McNeese State University   2005 — 2005

Sulphur High School   2001 — 2005

Experience
Forest Pharmaceuticals  Internal Audit CoordinatorIsle of Capri CasinoJune 2008 - October 2013
Isle of Capri Casino   July 2006 - June 2008
Regions Financial Corporation  June 2004 - March 2006
Regions Bank/Union Planers Bank/Magna Bank   June 1983 - March 2006

Skills
Casino, Gaming Industry, Budgets, Casino Gaming, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Board of Directors, Banking, Retail Banking, Travel Arrangements, Kronos Timekeeping, E-procurement, Compensations, Double Check Audit..., Directors Desk Software, Switchboard, Gaming, Strategic Planning, Accounting, Customer Service

Education
Lewis and Clark Community College
Business Administration

Experience
SFI Marketing Group   January 2015 - Present
Isle of Capri Casino   June 2009 - November 2011
U.S. Army   June 2003 - June 2011

Skills
Leadership, Army, Customer Service, Military Experience, Team Leadership, Military Operations, Military, Security Clearance, Weapons, Operational Planning, Public Speaking, Strategic Planning, Microsoft Office

Education
McNeese State University   2013 — 2017
Bachelor's Degree, Chemical Engineering, 3.5

A.M. Barbe Highschool   1998 — 2002

Experience
Isle of Capri Casino   August 2013 - Present
CrowdSavings   June 2012 - November 2012
BargainBee.com   November 2010 - June 2012
Rebuilding Together - Calcasieu   November 2006 - November 2010

Skills
Lead Generation, Account Management, New Business Development, Business Development, Affiliate Marketing, Online Advertising, Cold Calling, Email Marketing, Social Media Marketing, Online Marketing, Management, Sales, Social Media, Leadership, Payroll, Casino Gaming, Casino Marketing, Customer Service, Gaming Industry, Hospitality, Event Planning, Budgets, Microsoft Office, Gaming

Education
McNeese State University   2007 — 2010

Experience
Beau Rivage Resort & Casino  March 2015 - Present
Golden Nugget Biloxi  February 2014 - February 2015
Golden Nugget Biloxi  November 2012 - February 2014
Isle of Capri Casino   2004 - November 2012
Isle of Capri Casino   1999 - 2004
Isle of Capri Casino   1996 - 1999

Skills
Casino, Hospitality, Gaming Industry, Resorts, Hospitality Management, Hospitality Industry, Office Administration, Customer Service, Budgets, Forecasting, Kronos Timekeeping, P&L Accountability, Oracle E-Business Suite, Microsoft Office, Business Intelligence, Personnel Management, Personal Development, AS400 system, SDS, CMS, Hotels, Casino Gaming, VIP, Team Building, Management

Education
University of Southern Mississippi   2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General

University of Southern Mississippi   1998 — 2009
Bachelor of Science Business Administration (BSBA), Casino Resort Management, Tourism

Mississippi Gulf Coast Community College   1995 — 1997
Associate of Arts (AA), Business Administration and Management, General

Experience
Hollywood Casino  October 2012 - Present
Spartech Corporation  January 2012 - October 2012
Silgan Plastics  February 2011 - January 2012
Sara Lee  September 2009 - February 2011
Sara Lee  January 2008 - September 2009
Isle of Capri  January 2003 - December 2007
Isle of Capri Casino   2003 - 2005
Harrah's  December 1998 - January 2003

Skills
Excel, Budgeting, Accounting, Access, Process Improvement, Budgets, Analysis, Customer Service, Forecasting, Microsoft Excel, Direct Marketing, Management, Team Building, Program Management, SAP, Market Research, Training, Accounts Payable, Payroll, Marketing Strategy, Accounts Receivable, Marketing, CRM, Strategy, Data Analysis, Email Marketing, Microsoft Office, Strategic Planning, Direct Mail, Leadership

Education
LSU Shreveport   1993 — 1998
MBA, Marketing and Management

University of Louisiana at Monroe   1985 — 1988
BA, Journalism and History

Caddo Parish Magnet High   1980 — 1986

Experience
Thirsty Lion Gastropub   August 2015 - Present
Centerplate  July 2015 - Present
Lucky Strike Belmar   March 2013 - June 2015
Lady Luck Casino Black Hawk  January 2013 - October 2013
Isle of Capri Casino   June 2012 - February 2013
Ameristar Casinos, Inc.   June 2010 - December 2011

Skills
Event Planning, Customer Service, Social Media Marketing, Advertising, Social Networking, Social Media, Photoshop, Teamwork, Marketing Communications, Public Speaking, Marketing, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Research, Leadership, Sales, Casino Gaming, Promotions

Education
Metropolitan State University of Denver   2009 — 2014
Bachelor of Science (B.S.), Marketing and International Business

Richmond, The American International University in London   2012 — 2013
Study Abroad, International Marketing, 3.2

Experience
Isle of Capri Casinos, Inc.   2001 - Present
Isle of Capri Casino   December 1999 - September 2001
Lady Luck - Coahoma   June 1998 - October 1999
Isle of Capri Casino   August 1996 - June 1998
The Peabody Orlando  1986 - 1994

Skills
Casino, Gambling, Gaming Industry, IBM iSeries, Disaster Recovery, System Administration, Security, Database Marketing, Troubleshooting, Active Directory, Hardware, Software Documentation, Windows, Windows XP, Software Installation, Technical Support, Microsoft Exchange, SDLC, Gaming, Servers, Databases, Unix, Poker, Online Gaming, Online Gambling, RPG, Computer Hardware, Resorts, Network Security, SQL, Help Desk Support, IT Operations, Loyalty Programs, Hospitality Industry, Windows 7, XP, Software Development, Loyalty Marketing, VMware, OS/400, Budgets, IT Management, Business Analysis, Visio, Hospitality Management, Information Technology, Hospitality, POS, Team Building, Networking

Education
McNeese State University   1982 — 1986
Bachelor of Science (BS), Mathematics and Computer Science

McNeese State University   1982 — 1986
BS, Computer Science & Mathematics

Experience
Harrington, Carbone, & Allison, LLP   August 2011 - Present
Vengeance Fighting Alliance   2012 - 2013
Isle of Capri Casino   December 2009 - October 2010
Dunn, Roberts, & Company, LLC   January 2008 - December 2009
Daimyo Brazilian Jiu Jitsu Academy   January 2005 - July 2007
Oklahoma Small Business Development Center  2007 - 2007
Imation  1996 - 2004

Skills
General Ledger, Accounting, Financial Reporting, GAAP, Financial Statements, Journal Entries, Process Improvement, Internal Audit, Auditing, Account Reconciliation, Forecasting, Internal Controls

Education
McNeese State University   2008 — 2009
MBA, Management

Southwestern Oklahoma State University   2005 — 2006
BBA, Accounting

Pima Community College   2001 — 2004

Experience
Isle of Capri Casino   Slot Tech SupervisorIsle of Capri2001 - Present

Education
McNeese State University   2001 — 2007

Experience
Isle of Capri Casino   March 2007 - Present
Isle of Capri Casino   July 2004 - March 2007
Isle of Capri Casino   December 2003 - July 2004

Skills
Casino, Gambling, Gaming Industry, Cognos, Data Warehousing, Teradata, Database Marketing, Databases, Data Mining, Business Intelligence, Analytics, Data Analysis, SQL, IBM iSeries, Business Analysis, Relational Data Modeling, BIS2, Tableau, Gaming, Customer Analysis, Business Intelligence..., Loyalty Marketing

Education
Louisiana Tech University   2000 — 2002
B.S., Computer Information Systems

Louisiana Tech University   1996 — 2000
B.A., Political Science

Experience
Kinder Morgan  August 2011 - Present
Isle of Capri Casino   June 2007 - August 2011

Skills
Analysis, Forecasting, Accounting, Financial Analysis, PowerPoint, Operations Management, Strategic Planning, Access, Process Improvement, Financial Reporting, Management, Project Management, Risk Management, Supervisory Skills, Leadership, Customer Service, Casino, Budgets, Training, Outlook, Internal Controls, Software Documentation, Customer Satisfaction, Negotiation

Education
Metropolitan State University of Denver

Experience
Isle of Capri Casino   April 1995 - Present

Skills
Casino, Gambling, Deferred Compensation, Onboarding, Performance Management, Legal Compliance, New Hire Orientations, Succession Planning, EEO, Talent Management, Policy, Team Building, Leadership Development, Gaming Industry, Recruiting, Resorts, Personnel Management, Interviews, Hiring, Training, Leadership, Talent Acquisition, Workforce Planning

Education
Loras College   1990 — 1994
BA, Journalism

Experience
Isle of Capri Casino   August 2005 - Present
Isle of Capri Casino Lake Charles   1996 - Present
Isle of Capri Casino   February 2003 - August 2005
Isle of Capri Casino   November 2000 - February 2003
Isle of Capri Casino   July 1996 - November 2000

Skills
Sarbanes-Oxley Act, GAAP, Gambling, Casino, Internal Controls, Auditing, Accounting, Financial Reporting, General Ledger, Budgets, Process Improvement, Gaming Industry, Gaming, Forecasting, Risk Management, Financial Analysis, Team Building, Hospitality, Internal Audit, Microsoft Excel, Financial Statements, Casino Gaming, Payroll, Accounts Payable, Infinium, VIP, Accounts Receivable, Tax, Account Reconciliation, Online Gambling, Poker, Operations Management, Analysis, Resorts

Education
McNeese State University   1992 — 1996

Experience
FutureLogic, Inc.   April 2012 - Present
IGT  July 2003 - January 2012
Isle of Capri Casino   April 2002 - July 2003

Skills
Budgets, C, C#, C, Casino, Computer Hardware, Cross-functional Team..., Device Drivers, Customer Service, Electronics, Embedded Systems, Engineering, Firmware, Gaming, Gaming Industry, Hardware, Integration, Leadership, Linux, Management, Manufacturing, Microcontrollers, Microsoft Office, Operating Systems, Operations Management, PCB design, Product Development, Product Management, Project Management, Quality Assurance, Servers, Software Design, Software Development, Software Documentation, Software Engineering, Software Installation, Solidworks, Systems Engineering, TCP/IP, Team Building, Team Leadership, Technical Support, Technical Writing, Testing, Troubleshooting, Unix, Windows

Education
Macalester College   1996 — 2000
Computer Science, German, Political Science

Luverne High School   1992 — 1996

Experience
City of Lake Charles  January 2008 - Present
Isle of Capri Casino   July 1995 - January 2008

Education
McNeese State University   1993 — 2006
Bachelor of Science, Criminal Justice

Experience
PAW PAW'S DINER   May 2015 - Present
ISLE OF CAPRI CASINO   June 2007 - September 2008
L'Auberge du Lac  March 2004 - June 2007

Skills
Menu Development, Fine Dining, Restaurants, Banquets, Food, Food & Beverage, Resorts, Hospitality, Hospitality Management, Hotels, Pre-opening, Gambling, Culinary Skills, Catering, Hotel Management, Micros, Purchasing, Event Management, Inventory Management, Cooking, Cuisine, Recipes, Food Service, Pastry

Education
McNeese State University   1980 — 1982
business

sothwestern christian college   1977 — 1980

Experience
Loveland Trucking LLC   August 2010 - Present
Universal Services of America  May 2009 - Present
Universal Services of America  May 2009 - September 2010
Wind Crest  February 2007 - March 2009
Isle of Capri Casino   August 1996 - November 2006
Colorado Central Station Casino  August 1996 - November 2006
Isle of Capri Casino   August 1996 - November 2006
Colorado Central Station Casino  January 1996 - January 2002
ProTours   1984 - 1996

Skills
Surveillance, Private Investigations, Security, Physical Security, Team Building, Crisis Management, Security Training, Policy, Security Management, Security Operations, Corporate Security, Leadership, Training, CCTV, Asset Protection, Protection, Access Control, Executive Protection, Security Audits, Emergency Management, Enforcement, Investigation, Internal Investigations, Risk Assessment, Gaming Industry, Alarm Systems, Risk Management, Loss Prevention, Interrogation, Casino, Budgets, Supervisory Skills, Operations Management, Hiring, Workplace Violence, IP Cameras, Personal Protection, Firearms, Security Awareness, Background Checks, Public Safety

Education
Regis High School   1976 — 1979
Master's degree

Metropolitan State College of Denver
Master of Philosophy (M.Phil.), Music

University of Colorado Denver
phd, Communication/Business

Experience
Catapult International, Inc.   July 2012 - Present
Walmart  December 2007 - July 2012
Walmart  January 2007 - December 2007
Lifetouch Photography  July 2005 - December 2006
Lifetouch Photography  July 2005 - November 2006
Isle of Capri Casino   August 2003 - July 2004

Skills
Customer Service, Retail, Microsoft Office, Inventory Management, Merchandising, Data Entry, Microsoft Excel, Microsoft Word, PowerPoint, Cashiering, Visual Merchandising, Customer Satisfaction, Time Management, Teamwork

Education
Park University   2009 — 2012
Bachelor of Science (B.S.), Geography

Metropolitan Community College-Maple Woods   2007 — 2009
Associate of Arts (A.A.)

Experience
American Coins & Collectibles   March 2013 - Present
Isle of Capri Casino   July 2011 - March 2013
L'Auberge du Lac  May 2005 - May 2011
Harrah's Entertainment  June 2004 - May 2005
Vinson Financial   2003 - 2005
Harrah's Entertainment  December 2003 - June 2004
Southland Coins & Collectibles   1994 - 2003

Skills
Casino, Gambling, Gaming Industry, Resorts, Hospitality, Hotels, Event Management, Hospitality Management, Customer Service, VIP, Loyalty Marketing, Social Media, Social Networking, Customer Acquisition, ACSC, Loyalty Programs, Poker, Player Development, Gaming, Customer Satisfaction, Casino Gaming

Education
McNeese State University   1995 — 2000
B.S Management & Marketing

Experience
Clean is Good   June 2011 - Present
Isle of Capri Casino   March 2009 - Present
Cable East Industries   February 2009 - Present

Education
Massachusetts Institute of Technology   2000 — 2018
Casino'ism and Bar Management, see above

Experience
United States Postal Service  October 2007 - Present
President Casino  January 2004 - November 2007
Isle of Capri Casino   December 2001 - November 2003
President Casino  June 2001 - November 2001
President Casino  May 2000 - May 2001
May Department Stores  May 1999 - May 2000
East St Louis School District 189  November 1998 - June 1999
Missouri Army National Guard  September 1997 - September 1998

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Microsoft Office, FAS, AS400 system, Mas 90, Access

Education
Lincoln University (MO)   1996 — 1998
Master's degree, Business Administration

Lincoln University (MO)   1991 — 1995
Bachelor's degree, Business Administration

Experience
H&E Equipment  December 2007 - Present
BJ's Wholesale Club  July 2005 - September 2007
Isle of Capri Casino   July 2003 - January 2005
Isle of Capri Casino   May 2002 - July 2003

Skills
SAP, Information Security, Process Improvement, SDLC, Software Documentation, Sarbanes-Oxley Act, Business Analysis, Disaster Recovery, IT Management, Information Technology, Visio, COBIT, Management, Security, Business Process, Internal Controls, CISA, Internal Audit, Sarbanes-Oxley, IT Audit, Team Building

Education
McNeese State University   1997 — 2000
Psychology

Louisiana College   1987 — 1991
BA, English

Experience
Luxottica Retail  June 2012 - Present
Luxottica Retail North America  June 1997 - May 2012
Isle of Capri Casino   January 1996 - January 1997

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Sales, Retail, Multi-Unit Management, Driving Results, Team Leadership, Team Building, Inventory Control, Time Management, Profit, Store Operations, Coaching, Recruiting, District Management, Leadership Development, Associate Development, Performance Management, Social Networking, Business Strategy, Multi-unit Retail...

Education
McNeese State University
Mass Communications

Texas A&M University

Experience
Consultant, Inc.   July 2008 - Present
Southwestern Louisiana Homeless Coalition, Inc.   May 2009 - September 2010
Kelly Services  April 2007 - July 2008
Journet's Estates   January 2005 - April 2007
Isle of Capri Casino   July 1995 - September 2002

Skills
Workers Compensation, Hiring, Benefits Administration, Employee Benefits, Interviewing, Enterprise Risk..., Claims Management, Insurance Claims, General Liability

Education
Sowela Technical Community College   2010 — 2012
PHR, Certification in Human Resources

McNeese State University   2007 — 2010
Master of Business Administration (MBA), Master's in Business

McNeese State University   1992 — 2006
Bachelor of Science (BS), Business Administration and Management, General

Experience
Lumiere Place  March 2014 - Present
Coldwell Banker Premier Group  January 2013 - August 2013
Casino Pauma  2002 - July 2012
Tunica Mississippi   August 2000 - September 2002
Isle of Capri Casino   January 1999 - February 2000
Bossier City, LA   May 1994 - January 1999

Skills
Casino, Gaming Industry, Gambling, VIP, Resorts, Hospitality, Hotels, Customer Service, Team Building, Budget, Operations Management, Strategic Planning, Direct Marketing, Coaching, Employee Relations, Analysis, Team Leadership, Event Management, Policy

Education
Palomar College   2011 — 2012

Louisiana Tech University   1989 — 1991

Parkway High School   1985 — 1989

Experience
Isle of Capri Casino   June 2014 - Present
Gun Lake Casino  January 2011 - May 2014

Skills
Inventory Management, Team Leadership, Customer Service, Public Speaking, Team Building, Strategic Planning, Budgets, Microsoft Office, Sales, Negotiation, Account Management, Event Planning

Education
Michigan State University
Bachelor of Arts (BA), Management

Experience
Isle of Capri Casino   Security ManagerIsle of Capri CasinoFebruary 2011 - Present
Isle of Capri Casino   December 2006 - Present

Skills
Casino, Gaming Industry, Casino Gaming, VIP, Security Audits, Asset Protection, Access Control, Surveillance, Poker, Security Management, Customer Service, Security, Security Training, Team Building, Hospitality Management, Gaming, Private Investigations, Hospitality, Security Operations, Physical Security, Resorts

Education
Louisiana State University-Eunice   1979 — 1980
Business Administration, Management and Operations

Experience
Intertek  2015 - Present
Cattle Farm   January 2009 - Present
H&E Equipment Services, Inc.   2013 - September 2014
H&E Equipment Services, Inc.   May 1997 - June 2013
Isle of Capri Casino   1995 - 1997
Coushatta Casino Resort  1995 - 1995
Allen Correctional & Delta Tech   May 1991 - December 1994

Skills
Contract Management, Budget Forecasts, Purchasing, Invoicing, Procurement, Contract Negotiation, SAP, Inventory Management, Accounts Payable, Operations Management, Materials Management, Accounts Receivable, Pricing, Process Scheduler, Supervisory Skills, Budgets, Logistics, Management, Training, Analysis, Human Resources, Team Building, Leadership, Administration, Software Documentation, Customer Satisfaction, Distribution Center..., Office Management, Inventory Control, Auditing, Forecasting, Project Planning, Shipping, Process Improvement

Education
McNeese State University   1986 — 1990
Bachelor's degree, Finance and Financial Management Services

LSU Eunice   1984 — 1985
Computer Science

Basile High School   1980 — 1984
General Studies

Experience
Chilis  February 2013 - Present
Isle of Capri Casino   July 2011 - February 2013
L'Auberge du Lac  January 2007 - May 2011

Skills
Restaurants, Bartending, New Restaurant Openings, Food, Labor Control, Catering

Education
McNeese State University

Northwestern State University

Experience
Boyd Gaming  September 2010 - Present
Isle of Capri Casino   February 2009 - September 2010
Dillards  October 2007 - January 2009
Sears, Roebuck and Co.   August 2006 - October 2007
Market Basket Foods  October 2002 - July 2004

Education
McNeese State University   2004 — 2007
Secondary Education and Teaching

Sulphur High   2000 — 2004
Diploma