Experience
University of Missouri  May 2013 - Present
Isle of Capri Casino   September 2009 - June 2013
Missouri Student Unions  January 2008 - May 2009
Suddenlink Communications  May 2008 - August 2008
Univeristy of Missouri  August 2006 - November 2006

Skills
Press Releases, Public Relations, Event Management, Newsletters, Coaching, Research, Web Site Production, Database Administration, Process Scheduler, Event Planning, Social Media, Social Media Marketing, Time Management, Public Speaking, Budgets, Leadership, Marketing, Microsoft Office, Social Networking

Education
University of Missouri-Columbia   2014 — 2016
Master's Degree, Truman School of Public Affairs

University of Missouri-Columbia   2005 — 2009
Bachelor's Degree, Communication

Experience
U.S. Bank   June 2015 - Present
Vanity (clothing)   September 2012 - May 2015
Isle of Capri Casino   May 2013 - March 2014
Alpha Xi Delta  January 2012 - December 2012

Skills
Microsoft Word, Customer Service, Retail, Time Management, PowerPoint, Microsoft Excel, Inventory Management, Microsoft Office, Merchandising, Customer Satisfaction, Visual Merchandising, Teamwork, Outlook, Sales, Event Planning, Social Media

Education
University of Northern Iowa   2009 — 2013
Bachelor's Degree, German Studies

Experience
Hagemeyer North America  February 2014 - Present
Isle of Capri Casino   February 2013 - Present
Holiday Inn Hotel & Suites  December 2011 - January 2013
L'Auberge du Lac  2007 - 2011

Skills
Management, Customer Service, Hospitality Management, Food & Beverage

Education
University of Phoenix   2009 — 2011
Bachelor of Science (BS), Finance and Financial Management Services

Experience
Isle of Capri Casino   July 2011 - Present

Education
University of Missouri-Saint Louis
Business Administration and Management, General

Experience
Isle of Capri Casino   2007 - 2013
World Cup Enterprises, Inc. dba Access Business Management, Inc.   1999 - 2013
Energy Petroleum   2003 - 2007
Clark Refining & Marketing, Inc.   1993 - 1998
Anheuser-Busch Companies, Inc.   1987 - 1992
Arthur Andersen & CO  1984 - 1987

Skills
Budgets, Internal Controls, Financial Analysis, Accounting, Auditing, Mergers & Acquisitions, Financial Reporting, Financial Statements, Balance Sheet, Income Statement, Cash Flow, Business Analysis, General Ledger, Accounts Receivable, Inventory Management, Fixed Assets, Accounts Payable, Process Improvement, Gaming Industry, Casino, Hotels, Hospitality, Finance, Analysis, Team Building, Forecasting, Strategic Planning, Risk Management, Enterprise Risk..., Microsoft Excel, Cognos, Internal Audit, Financial Accounting, SAP, Payroll, Account Reconciliation, Access, Purchasing, Managerial Finance, Strategic Financial..., Business Planning, Sarbanes-Oxley Act, EBITDA, Consolidated Financial..., Leadership, Cost Accounting, Cash Management, CPA, Management

Education
University of Missouri-Saint Louis   1982 — 1984
BSBA, Accounting

St. Louis Community College at Florissant   1977 — 1979
Associates, Commercial Art

Experience
Financial Equities Mortgage Bankers  June 2014 - Present
Hi5 Furniture, Inc.   September 2010 - March 2014
Woodside Health & Tennis Club  June 2008 - September 2012
Celsius Tannery  March 2009 - August 2010
Hillstone Restaurant Group  September 2007 - March 2009
Isle of Capri Casino   February 2006 - January 2008

Skills
Customer Service, Event Planning, Microsoft Office, Social Media, Public Speaking, Microsoft Excel, Event Management, Sales, Microsoft Word, Social Media Marketing, Account Management, Marketing, Team Building, Team Leadership, Public Relations, Advertising, Training, Leadership, Management, Fundraising, Facebook, Negotiation

Education
University of Missouri-Kansas City   2003 — 2005
BA, Communications

Wichita State University   2001 — 2003
Communications

St. Mary's High School   1998 — 2001

Experience
William F. Harrah College of Hotel Administraion   May 2011 - December 2013
Zea Rotisserie & Grill  December 2005 - December 2007
Hollywood Casino  December 2002 - December 2005
Isle of Capri Casino   December 2000 - December 2002
Caesars Entertainment Corporation  May 1996 - December 2000

Skills
Hospitality Finance, Food and Beverage Cost..., Hospitality Law, Hospitality Service..., Festival and Events..., Hospitality Employment..., Business Writing, Special Events..., Lodging Operations and..., Hospitality Accounting, Hospitality, Event Management, Hotel Management, Hospitality Industry, Hotels, Budgets, Hospitality Management, Event Planning, Food & Beverage, Front Office, Training, Restaurants, Resorts

Education
University of Nevada-Las Vegas   2011 — 2013
Masters of Hospitality Administration (MHA), Hospitality Administration/Management, 4.0

University of Nevada-Las Vegas   2008 — 2011
Bachelor of Science (B.S.) in Hotel Administration, Hospitality Management

Experience
CoreMedical Group  April 2015 - July 2015
Isle of Capri  October 2014 - April 2015
Isle of Capri Casino   October 2014 - April 2015
State of New Hampshire Division of Economic Development   May 2014 - August 2014
Oyter River Youth Association   March 2013 - January 2014
UNH dining  October 2011 - May 2013
North East animal shelter   June 2010 - June 2012
Regis's Deli   February 2009 - August 2009

Skills
Microsoft Word, Time Management, Communication Skills, Microsoft Office, Microsoft Excel, Social Media Marketing, Adobe Design Programs, Social Media, Organizational..., Networking, Financial Analysis, Profitability..., Motivational Speaking, Motivation, Strategic Planning, Marketing Strategy, Marketing, Event Marketing Strategy, Marketing Event Planning, Google Analytics, Customer Retention, Google Docs, Google Apps, Graphic Design, Photoshop, Organization, Organizational..., Event Planning, Event Management, Editing, Personal Development, microsoft paint, Business Development, Leadership, Team Leadership, Team Building, Functional Training, PowerPoint, Public Speaking, Customer Service, Teamwork, Research, Social Networking

Education
University of New Hampshire   2010 — 2014
Bachelor's degree, Recreation management and policy, Junior

Salem High School   2005 — 2009

Experience
Hartford Yard Goats Baseball   March 2015 - Present
New Britain Rock Cats Baseball Club  January 2010 - September 2015
Connecticut Defenders  January 2008 - October 2009
New Haven County Cutters  September 2005 - November 2007
Quinnipiac University  January 2007 - October 2007
Super Splash USA   May 2001 - August 2005
Isle of Capri Casino   October 2004 - February 2005
Game Face, Inc.   2005 - 2005

Skills
Customer Service, Time Management, Marketing Communications, Lead Generation, Email Marketing, Public Speaking, Marketing Strategy, Account Management, Training, Sales Management, Management, Ticket Sales, Sponsorship Sales, Strategic Planning, Sports Marketing, Nonprofits, Editing, Press Releases, Professional Sports

Education
University of Missouri-Columbia   2001 — 2005
BA, Communication and Psychology

Experience
home  March 2012 - Present
Isle of Capri Casino   2010 - 2012
Isle of Capri Casino   2009 - 2010
Fitzgeralds Tunica Casino  May 2007 - 2008
Fitzgeralds Tunica Casino  January 2003 - 2007
Circle K  1998 - 2002
UT Medical Group  1996 - 1998
Planned Parenthood Greater Memphis Region  1991 - 1996

Skills
Accurate Data Entry, Payroll, completing counseling..., Computers, Spreadsheets, filing, Ordering Office Supplies, answering phones, typing, office duties, entering employees..., New Hire Training, Job Scheduling, maintaining exceptional..., interviewing, Medical Records, Telephone Skills, New Hire Orientations

Education
University of Phoenix   2005 — 2013
Master of Business Administration (MBA) with a concentration in Human Resources Management, Business Management

Rosa Fort High School   1980 — 1984
Diploma, general

Experience
Maryland Live! Casino  March 2011 - Present
Mountaineer Gaming Group, Inc.   May 2009 - January 2011
Isle of Capri Casino   2007 - May 2009
Isle of Capri Casino   2004 - 2007
Isle of Capri Casino   2001 - 2003
Isle of Capri Casino   1997 - 1998
Isle of Capri Casino   January 1994 - January 1995

Skills
VIP, Gaming Industry, Resorts, Poker, Gambling, Casino, Affiliate Management, Baccarat, Bingo, Budgets, Casino Gaming, Customer Acquisition, Database Marketing, Direct Mail, Direct Marketing, Email Marketing, Entertainment, Event Management, Food & Beverage, Gaming, Gaming Law, Hiring, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Indian Gaming, Loyalty Marketing, Management, Online Advertising, Online Gambling, Online Gaming, Online Marketing, Operations Management, Pre-opening, Process Scheduler, Revenue Analysis, Roulette, Strategy, Surveillance, Team Building, Tournaments, Tribal Gaming

Education
University of Nevada-Las Vegas   1992 — 1997
Bachelor's degree

Experience
St. Louis Staffing  November 2014 - Present
XperienceLab   January 2014 - August 2014
Mom365, Inc.   May 2012 - December 2013
Isle of Capri Casino's, Inc.   2006 - 2012
Isle of Capri Casino   2006 - 2007

Skills
Social Media Marketing, Photography, Advertising, Direct Marketing, Online Marketing, Marketing Communications, Brand Development, Email Marketing, Integrated Marketing, Marketing Strategy, Marketing, Public Relations, Corporate Branding, Marketing Management, Brand Awareness, Event Management, Facebook, Creative Direction, Digital Marketing, Copywriting, Brand Management, Relationship Marketing, SEO, Event Planning, Media Planning, Digital Media, Trade Shows, Corporate Communications, Press Releases, Media Buying, Creative Strategy, Newsletters, Interactive Marketing, Competitive Analysis, Marketing Research, Analytics, CRM, E-commerce, Budgets, Social Media, B2B, Market Planning, Social Networking, Customer Acquisition, Database Marketing, Product Marketing, Market Research, Blogging, Loyalty Programs, Media Relations

Education
University of Phoenix
BS

Webster University   1988 — 1992
BA

Experience
Chumash Casino Resort and Hotel Corque  February 2012 - Present
Chumash Casino Resort and Hotel Corque  May 2011 - February 2012
RightNow Technologies  August 2004 - February 2011
Henry Brent Company   August 2003 - August 2004
Isle of Capri Casino   2000 - 2003

Skills
Budgets, Gambling, Analytics, Casino, Financial Modeling, Financial Reporting, Risk Management, Accounting, Finance, Strategic Planning, Microsoft Excel, Financial Accounting, Analysis, Project Management, Team Leadership, Process Improvement, Business Intelligence, Customer Experience, Strategic Financial..., Internal Audit, CRM, Operations Management

Education
University of Nevada Las Vegas Lee Business School   1999 — 2001
MBA, Finance

University of Nevada-Las Vegas   1990 — 1996
B.S Sports Medicine, Sports Medicine/Athletic Training

Experience
Princess Cruises  July 2015 - Present
Royal Caribbean Cruises Ltd.  January 2009 - July 2015
Norwegian Cruise Line  March 2005 - August 2008
Holiday Inn  February 2004 - March 2005
Isle of Capri Casino   October 2002 - February 2004
Pinnacle Entertainment Inc.  1995 - 2002

Skills
Hotels, Recruiting, Food & Beverage, Hiring, Micros, Restaurants, Hospitality Management, Restaurant Management, Hospitality, Hospitality Industry, Pre-opening, Resorts, Management, Catering, Fine Dining, Culinary Skills, Banquets, International..., Menu Development, Microsoft Excel, Stratton Warren, ADI, Full-life Cycle..., Corporate Recruiting, Global Human Resources..., Revenue Analysis, MICROS, Leadership, Hotel Management

Education
University of Nevada-Reno   1991 — 1993

Experience
Old Chicago Restaurants  July 2010 - Present
EYESthere Digital Security   May 2008 - June 2010
Isle of Capri Casino   April 2007 - May 2008
Barmuda Companies  September 2000 - May 2005

Skills
Sales, Account Management, Marketing, Training, Sales Management, Management, Social Media Marketing, Event Planning, Customer Service, Customer Satisfaction, Restaurants, Inventory Management, Social Networking, Team Building, Coaching, Marketing Strategy, Hospitality, New Business Development, Restaurant Management, Food, Leadership, P, Menu Development, Budgets

Education
University of Northern Iowa   1998 — 2003
Public Relations, Marketing

Mundelein High School   1994 — 1998

Experience
PlayLV Gaming- Plaza Hotel and Casino   May 2014 - Present
Isle of Capri Casino   January 2013 - May 2014
Sawgrass Marriott  October 2010 - June 2012
The Signature at MGM Grand  November 2006 - February 2010
Hard Rock Hotel  March 2005 - February 2006
Caesars Palace  February 2003 - September 2004
Harrah's Casino and Hotel Las Vegas   January 2001 - January 2003
The Venetian  April 1999 - January 2001

Skills
Customer Service, Marketing, Recruiting, Payroll, Management, Process Scheduler, Training, Customer Satisfaction, Resorts, Hotels, Hospitality, Hospitality Industry, Casino, Hospitality Management, Front Office, VIP, Pre-opening, Rooms Division, Team Building, Gaming Industry, Micros, Food & Beverage, Hotel Management, Concierge Services, Restaurants, Forecasting, Opera, Guest Service Management, Property Management..., Opening Hotels, Pre-opening experience, Guest Recovery, Tourism, Hiring, Lodging, Rooms Division..., Hotel Booking, Hotel Administration, Leisure, Casino Gaming, Revenue Forecasting, Coaching, Employee Training, Gaming, Yield Management, Loyalty Programs, Banquets, Fine Dining, Convention Services, Revenue Analysis

Education
University of Nevada-Las Vegas   1993 — 1995
BS, Hotel Administration

Experience
ICON Ag & Turf   May 2015 - Present
The Pump Haus   January 2015 - Present
Casey's General Stores/Casey's Advertising   June 2013 - Present
ICON Ag & Turf   June 2014 - December 2014
Isle of Capri Casino   December 2012 - May 2013
Black Hawk County YMCA  January 2012 - November 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, Public Speaking, C++, English, HTML

Education
University of Northern Iowa   2010 — 2014
Bachelor's degree, Business Administration and Management, General

University of Northern Iowa   2010 — 2014
Bachelor of Arts (B.A.), Psychology

Experience
John Deere Parts Distribution   May 2015 - Present
Staybridge Suites® Hotels  September 2014 - Present
Group O  July 2013 - July 2014
Walmart  November 2012 - April 2013
Isle of Capri Casino   March 2012 - September 2012
Citi Trends  November 2011 - June 2012
WIS International  April 2011 - October 2011
America's Incredible Pizza Company  January 2011 - April 2011

Skills
Customer Service, Dependable Team Player, Organized Multi-tasker, Goal Oriented, Microsoft Word, Creative Problem Solving, Positive Can-do Attitude, Self-starter, Quality Auditing, PowerPoint, Microsoft Excel, Determination, Energetic team player, Hospitality Service, Love to Cook, Food & Beverage, Retail

Education
University of Northern Iowa   2007 — 2008
N/A, Undecided

University of Northern Iowa

Experience
the isle casino & hotel at waterloo   Isle Buffet Managerisle casino hotel waterlooSeptember 2008 - Present
Isle of Capri Casino   2007 - Present

Education
University of Northern Iowa   2005 — 2007

Experience
Boot Hill Casino and Resort  April 2011 - Present
Butler National Corporation   December 2010 - Present
Pinnacle Entertainment  January 2010 - November 2010
Marketing Focus East   2006 - 2010
Foxwoods Resort Casino and MGM Grand At Foxwoods   January 2008 - March 2009
L'Auberge du Lac Casino Resort  2004 - 2007
Isle of Capri Casino   2003 - 2004
MGM Grand Detroit, a MGM MIRAGE Company   2001 - 2003
Casino Niagara  1999 - 2001
Blue Chip Casino  1997 - 1999

Skills
Resorts, Online Advertising, New Business Development, Interactive Marketing, Market Planning, Business Development, Brand Development, Social Media Marketing, Advertising, Social Media, Event Management, VIP, Media Planning, Event Planning

Education
University of Phoenix   2010 — 2014
Doctoral of Business Administration, Leadership, Management, Business, A

University of Nevada Las Vegas Lee Business School
MBA, Marketing

Experience
Isle of Capri Casino   September 2009 - Present
Isle of Capri Casino   February 2008 - September 2009
Isle of Capri Casino   October 2007 - February 2008

Education
University of Missouri-Columbia   2004 — 2007
Bachelor of Journalism, Advertising

Experience
St. Jo Frontier Casino  May 2015 - Present
Butler National Corp   April 2010 - Present
Apache Casino Hotel  August 2014 - May 2015
Presque Isle Downs   February 2012 - February 2014
Cherokee Nation Casino   April 2010 - February 2012
Boot Hill Casino and Resort  May 2009 - April 2010
Isle of Capri Casino   December 2004 - May 2008

Skills
Casino, Gambling, VIP, Online Gaming, Gaming Industry, Hospitality, Roulette, Casino Gaming, Hotels, Resorts, Poker, Blackjack, Budgets, Food & Beverage, Team Building, Indian Gaming, Player Development, Customer Acquisition, Database Marketing, Loyalty Programs, ACSC, Entertainment, Gaming, Tribal Gaming, Operations Management, Baccarat, Gaming Law, VIP management, Loyalty Marketing, Process Scheduler, Online Gambling, Revenue Analysis, Hospitality Management, VIP Services, Employee Relations, iGaming, Online Casino, Online Poker, Hospitality Industry, Bingo, Pre-opening, Affiliate Management, Sports Betting, Guest Service Management, Hiring, Hotel Management, Supervisory Skills, Affiliate Marketing, Restaurants, Micros

Education
University of Nevada-Reno   2003 — 2003
Executive Development Program

Experience
LANtec of Louisiana  June 2011 - Present
IGT  February 2006 - May 2011
Treasure Bay Casino  May 2005 - September 2005
Isle of Capri Casino   1997 - 2002

Skills
Excel, PowerPoint, Word, Customer Service, Microsoft Office, Gaming, Team Building, Casino, Public Speaking, Outlook, Access, QuickBooks, Crystal Reports, Requirements Analysis, Systems Analysis, Training & Development, Technical Training, Software Training, Troubleshooting, Hands-on Training, Gambling, Software Installation, Project Management, SQL, Training, Databases, Software Documentation, Microsoft Word, Visio, System Administration, Technical Writing, Windows, Captivate, MS Project, Operating Systems, Windows 7, Instructor-led Training, Microsoft SQL Server, Windows XP, Microsoft Technologies, Computer Hardware, Camtasia, E-Learning, IT Management, ADDIE, Microsoft Excel

Education
Black Hawk Community College

University of Phoenix

Experience
Riviera Casino/Blackhawk, Colorado   April 2009 - Present
Colorado Tour Bikes.com   November 2005 - Present
Isle of Capri Casino   March 2004 - May 2007
Lodge Casino  February 2000 - March 2004

Skills
Casino, Gaming, Gambling, Hospitality, Hiring, Customer Service, Supervisory Skills, Team Building, Food & Beverage, Hotels, Gaming Industry

Education
University of Northern Colorado   1977 — 1978
No, Marketing

Experience
Amadeus Revenue Integrity Inc.   November 2009 - Present
Isle of Capri Casino   August 2006 - November 2009
Metro  July 2004 - June 2005
MasterCard International  February 2000 - September 2003
Emerson Electric Co.  July 1998 - December 1999

Skills
Financial Modeling, Debt Management, Managerial Finance, Analysis, Treasury Management, Portfolio Management, Accounting, Forecasting

Education
University of Missouri-Columbia   1978 — 1982
MBA, Finance

University of Missouri-Columbia   1972 — 1976
BS, Horticulture

Experience
GoDaddy.com  February 2012 - Present
Isle of Capri Casino   March 2011 - February 2012
The Booth Company  July 2008 - January 2010
United States Department of Defense  2006 - 2008

Education
University of Northern Iowa   2001 — 2005
B.A., Biology, Psychology, Education

Experience
DiamondJacks Casino & Resort   January 2010 - July 2014
Burlington Coat Factory  October 2008 - January 2010
Sam's Town Casino & Hotel   September 2005 - August 2009
Isle of Capri Casino   July 2002 - September 2005
Kmart Corporation  February 2000 - May 2002

Skills
Hospitality, Hotels, Event Planning, Customer Service, Food & Beverage, Contract Negotiation, Word, Excel, Microsoft Office, Outlook, PowerPoint, Promotions, Retail/Wholesale, Casino, Gaming Law, Office Management, General Office Duties, Administrative Support, Records Management, Teamwork, Team Leadership, Cash Handling, 10 Key, Self Starter, Diversity Training, Microsoft Word, Resorts, Hospitality Industry, Sales, Hospitality Management, Catering, Hotel Management, Microsoft Excel, Banquets, Process Scheduler, Customer Satisfaction, Restaurants, Time Management, Budgets, Event Management, Accounts Payable, Revenue Analysis, Team Building, Inventory Management, Front Office, Training, Trade Shows, Micros, Food, Marketing

Education
University of Phoenix   2010 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations

C.E. Byrd
High School/Secondary Diplomas and Certificates