Matrix Absence Management
Industry: Company
DescriptionHeadquarters: Phoenix, AZ Founded: 1986 Parent organization: Delphi Financial Group, Inc. Subsidiaries: Partners Claim Services, Inc., Matrix Payroll Services, Inc.
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Matrix Absence Management Employees
UC Santa Cruz June 2015 - Present
Matrix Absence Management June 2014 - September 2014
Virgin America August 2012 - June 2014
NASA University Affiliated Research Center March 2011 - August 2012
University of California Santa Cruz April 2007 - March 2011
Camper 2005 - 2006
Palmer College of Chiropractic 2003 - 2005
Skills
Human Resources, Employee Benefits, Payroll, Onboarding, Customer Service, Training, HR Policies, Management, Employee Relations, Conflict Resolution, Program Management, Leave of Absence, Research, Microsoft Excel, Outlook, Organizational..., Staff Development, Microsoft Office, Resume Writing, Microsoft Word, Teamwork, Policy, HRIS, Interviews, Leadership, Leadership Development, Citrix, Kronos Timekeeping, Dayforce, Policy Administration..., Payroll transactions..., SAP, ADP, LeaveLink, Benefits consultation..., Hiring process for..., Employee time and..., Providing superior..., Recruiting, Performance Management, New Hire Orientations, Career Counseling, Time Management, Coaching
Education
University of California, Santa Cruz 1995 — 1999
Bachelor of Arts, Psychology
Matrix Absence Management August 2014 - Present
Matrix Absence Management March 2013 - July 2014
Gallagher Bassett May 2010 - March 2013
The Hartford November 2006 - May 2010
Liberty Mutual Insurance May 2004 - November 2006
Mercury Insurance December 2002 - April 2004
Skills
Workers' Compensation..., Liability, Subrogation, Claim, Management, Settlement, Workers Compensation, Claims Management, Sales, Insurance, Claim Investigation, Litigation Management, Liability Analysis, Casualty, Claims Handling, Casualty Insurance
Education
University of California, Santa Barbara 1998 — 2002
BA, Business Economics
Cigna May 2014 - Present
Aetna 2013 - 2014
American Express 2010 - 2013
Matrix Absence Management 2003 - 2010
Continental National Assurance Company 1994 - 2003
Education
San Diego State University-California State University
Master of Science, Counseling
UW-Wisconsin Madison
Bachelor of Arts (BA), Journalism
Aetna August 2014 - Present
The Standard June 2013 - August 2014
Matrix Absence Management September 2011 - May 2013
Aetna February 2005 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Employee Benefits, Disability Insurance, FMLA, Claim, Data Entry, Time Management, Teamwork, Leadership, Team Building, Administrative..., Editing, Telephone Skills, Call Centers, Training, Claim Investigation, Claims Handling, Claims Management, Claims Resolution, Software Documentation, Access, Disabilities, Insurance, Benefits Administration, PeopleSoft, Human Resources, 10 Key, ERISA, Spreadsheets
Education
Portland Community College 2008 — 2013
Associate's degree, General Studies
Woodruff-Sawyer & Company July 2014 - Present
Pacific Business Group on Health August 2012 - July 2014
UnitedHealthcare February 2011 - August 2012
Kaiser Permanente January 2010 - February 2011
Kaiser Permanente October 2009 - January 2011
Kaiser Permanente July 2007 - January 2010
Alliant Insurance Services 2006 - 2007
Matrix Absence Management 1998 - 2000
Keenan & Associates July 1990 - July 1998
Skills
Health Insurance, Strategy, Managed Care, Medicare, Employee Benefits, Healthcare, Account Management, Leadership, Program Management, Customer Service, Healthcare Information..., Sales, Insurance, Business Development, Strategic Planning, Building Relationships, Innovation Development
Education
University of California, Davis 1981 — 1985
BS, Economics
University of San Francisco
Executive MBA
Matrix Absence Management April 2012 - Present
Matrix Absence Management May 2011 - March 2012
Fry's Electronics 2004 - 2010
Jensen Corporation 2000 - 2003
Education
University of Maryland University College
Arizona Christian University May 2013 - Present
Grand Canyon University November 2011 - February 2013
Fishel & Bocker HR Associates, Inc. August 2011 - November 2011
Prudential Financial November 2009 - May 2011
Matrix Absence Management 2006 - 2009
Skills
Employee Benefits, Recruiting, HR Policies, Talent Acquisition, Insurance, Customer Service, Leave of Absence..., Health Insurance, Payroll Administration, Human Resources, Leadership, Microsoft Office
Education
University of Phoenix 2001 — 2003
Human Resources Management, 3.79
Matrix Absence Management May 2013 - Present
Progressive Insurance November 2011 - May 2013
Aetna October 2006 - November 2011
Skills
Insurance, Employee Benefits, FMLA, Long Term Disability, Short Term Disability, Managed Care, Health Insurance, Healthcare, Personal Injury..., Human Resources, Customer Service, Coaching, Leadership, Training, Claims Management, Disability Insurance, General Insurance, Outlook, Employee Relations
Education
Umpqua Community College 2002 — 2002
Nursing Assistant/Aide and Patient Care Assistant/Aide
Arizona Career Pathways October 2014 - Present
Valley Interfaith Project Education Fund June 2014 - Present
Valley Interfaith Project May 2011 - Present
Leadership Transitions Solutions, LLC November 2011 - November 2013
Matrix Absence Management May 2010 - June 2011
Orthotic Specialists, Inc. 2008 - 2009
Charles Schwab 2006 - 2007
Voluntary Plan Administrators of California (VPA) 2004 - 2006
Rehabilitation & Evaluation Services, Inc. 2002 - 2004
The Boeing Company 1996 - 2001
Skills
Human Resources, Interviews, FMLA, Workers Compensation, Coaching, Employee Benefits, Program Management, Leadership, Organizational..., Benefits Administration, Management, Career Development, Leadership Development, Training, Employee Relations, Strategy, Strategic Planning, Nonprofits
Education
Valley of the Sun United Way 2015 — 2015
Financial Coaching Certificate, Personal Financial Coaching
American Jewish University, Los Angeles, CA 2013 — 2013
Organizational Leadership
Disability Management Commission 1997 — 2007
CDMS, Certified Disability Management Specialist
University of Washington 1991 — 1992
Graduate studies, Disability Management
The University of British Columbia 1977 — 1980
BA, Liberal Arts/Psychology
Matrix Absence Management November 2013 - Present
Matrix Absence Management September 2011 - October 2013
Dex One September 2005 - March 2011
Dex One 1994 - 2005
Skills
Customer Service, Program Management, Direct Sales, Insurance, Research, Public Relations, Event Planning, Social Media, Salesforce.com, Process Improvement, Management, Analysis, Account Management, Coaching
Education
Portland Community College
Education
Law Offices of Stephanie Lake December 2014 - Present
Freedom Disability March 2012 - October 2014
Freedom Disability June 2011 - March 2012
HealthChoice January 2011 - June 2011
Centene Corporation August 2009 - December 2010
Matrix Absence Management April 2008 - October 2008
GENEX Services, Inc. June 2004 - March 2008
Skills
Social Security..., Supplemental Security..., Appeals, Advocacy, Medical Terminology, Team Leadership, Coaching, Outlook, Case Management, Customer Service, Claim, Microsoft Office, Microsoft Word, Call Center, Strategic Planning, Analysis, Employee Benefits, Medical Records, Tenacious Work Ethic
Education
PCDI 2003 — 2004
Paralegal Studies Certificate
Glendale Community College
Business Administration
Phoenix College
Business Administration and Management, General
www.laurahandke.com January 2015 - Present
Matrix Absence Management September 2010 - November 2014
Transformational Voice Training Institute January 2010 - May 2011
HARTFORD INSURANCE GROUP September 2007 - April 2010
WISHWEAVERS, LLC September 2003 - August 2007
LEE HECHT HARRISON Corvallis Career Center June 2002 - December 2002
INSIGHT WORLDWIDE January 1997 - January 2001
Single Search Upper Oregon November 1997 - December 2000
SAIF Corporation January 1990 - January 1997
Skills
Claims Management, Training, Leadership, Coaching, Social Media, Workshop Facilitation, Research, Interviews, Management, Career Counseling, Strategic Planning, Entrepreneurship, Customer Service, Team Building, Claim, Leadership Development, Workers Compensation, Risk Management, Microsoft Office, Fundraising, Nonprofits, Marketing, Teaching, Public Speaking, Editing, Project Management, Microsoft Excel, Sales, Event Planning, Conflict Resolution, Non-profits, PowerPoint, Outlook, Employee Training
Education
South Dakota State University 1982 — 1986
BA, Sociology; Personnel Management Option
Matrix Absence Management March 2012 - Present
Liberty Mutual Insurance August 2010 - October 2011
Brigham and Women’s Hospital 2010 - 2011
Green Tree Manor Rehabilitation Center, May 2008 - October 2010
Skills
Property & Casualty..., Insurance, Underwriting, Claim, Liability, General Insurance, Claims Management, Commercial Insurance, Casualty, Workers Compensation, Life Insurance, Legal Liability
Education
University of Connecticut 2006 — 2010
Allied health/ public health, Administrative, A
Three Rivers Community College 2008 — 2010
Matrix Absence Management July 2007 - Present
Baggins Gourmet Sandwiches November 2006 - June 2007
The University of Arizona July 2005 - September 2006
Skills
Problem Solving, Creative Writing, Customer Service, Microsoft Excel, Outlook, Microsoft Office, Social Media, Helping Clients, Telephone Skills, Cashiering, Spreadsheets, Training, Languages, Time Management, Phone Etiquette, Dedication to..., Friendly Personality, Microsoft Word, Foreign Languages, Computer Proficiency, Customer Support, Healthcare, Medical Terminology, Work Ethic, Call Centers, Customer Satisfaction, Dedicated to work, Health Insurance, Editing, Memory, Proofreading, Cleaning, Clerical Skills, Composition, Data Entry, Quality Assurance, Hardwork, Diligent, Always Punctual, Organization, Mathematics, Photography, Photoshop, ICD-9, Disability Insurance, FMLA, HIPAA
Education
Rio Salado College 2012 — 2015
Accounting
University of Arizona 2003 — 2006
French Language and Literature
Matrix Absence Management March 2014 - Present
GlobalMed April 2012 - March 2014
Bank of America December 2007 - November 2010
Skills
Account Reconciliation, Analysis, Accounting, Finance, Credit, Microsoft Excel, Financial Risk, Journal Entries, Strategic Planning, Financial Services, Payments, Credit Cards, SQL, Fixed Assets, Deferred Revenue, Ad Hoc Reporting, GSA Schedules, Visio, Bill of Materials, Financial Analysis, Financial Statements, Financial Reporting, Budgets
Education
University of Phoenix 2009 — 2010
Masters of Science in Accountancy, Accounting
University of Phoenix 2006 — 2009
Bachelors of Science in Business Accounting, Accounting
TRISTAR Risk Management August 2012 - March 2013
Matrix Absence Management February 2009 - April 2012
Impartial Medical Opinions 2009 - 2009
Chartis 2008 - 2009
Cambridge TPA 2006 - 2008
Gates McDonald 1998 - 2006
Johnston & Culberson, Inc. April 1994 - April 1998
Skills
Managed a high volume..., Actively worked with..., Conduct field training..., Claim, Claims Management, Litigation Management, Insurance, Liability, Casualty, Claim Investigation, Employee Benefits, Risk Management, Subrogation, Workers' Compensation..., Employee Relations, Workers Compensation, Return to Work Programs, New Business Development, Account Management, Casualty Insurance, Property, Legal Liability, Commercial Insurance
Education
Portland Community College 1991 — 1992
Matrix Absence Management May 2012 - Present
Golder Ranch Fire District May 2011 - June 2012
Southwest Ambulance May 2007 - November 2010
Skills
Customer Service, Employee Relations, Employee Benefits, Microsoft Word, Human Resources, Talent Management, Leadership, Microsoft Office, Training, Strategic Planning, Outlook, Recruiting, Applicant Tracking..., FMLA, HRIS, Benefits Administration, Team Building, Leadership Development, Healthcare, Microsoft Excel, Time Management, Management, Interviews
Education
University of Phoenix 2011 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
First Relianace Standard April 2015 - Present
Matrix Absence Management October 2012 - April 2015
Institute for Financial Literacy October 2007 - November 2011
Prudential Financial February 2005 - November 2011
UnumProvident July 2000 - February 2005
Skills
Quality assurance,..., Complex Problem..., Event Planning and..., Communications Audits, Communications Outreach, Account Management, Process Improvement, Business Process..., Business recovery and..., Customer Service, Employee Benefits, Insurance, Policy, Administration, Human Resources, Outlook
Education
University of Scranton 2009 — 2012
MBA, Healthcare Administration, 3.64
University of Southern Maine - School of Business 2001 — 2008
BS, Business Administration
Southern Maine Community CollegeSouth 1996 — 1998
Bachelor of Science (B.S.), Business Administration
Gilead Sciences June 2011 - Present
ThyssenKrupp November 2009 - October 2010
Matrix Absence Management May 2008 - October 2009
UC Davis October 2005 - June 2007
Skills
Regulatory Submissions, Insight Publisher, eCTD, Global Submit Review, Electronic Submissions, FDA, Global Submit, Insight Validator, Pharmaceutical Industry, ESG, Documentum, ISI Toolbox Pharma v.6.0, Lorenz eValidator, Adobe Acrobat, Regulatory Affairs, Document Management, Microsoft Word, Databases, Microsoft Excel, Microsoft Office, Adobe Arts Linker, Process Improvement, Sales, EndNote X5, Sales Operations, Social Media Marketing, Strategy, Marketing Strategy, Biotechnology, Event Planning, Sales Management
Education
University of California, Davis 2003 — 2007
B.A., Economics
University of California, Davis 2003 — 2007
B.A., Italian
Junipero Serra High School 1999 — 2003
Matrix Absence Management January 2014 - Present
Modis January 2013 - January 2014
Coca-Cola Refreshments November 2012 - January 2013
Coca-Cola Refreshments May 2011 - January 2013
MDOC December 2004 - May 2011
Mervyns March 2003 - June 2004
Skills
Retail, Sales, Process Improvement, Training, Product Development, Strategic Planning, Merchandising, Customer Service, Management, Customer Satisfaction, Program Management
Education
University of Michigan 2000 — 2004
Waterlily Yoga and Wellness December 2012 - Present
Matrix Absence Management November 2010 - November 2014
Sunrise Medical Laboratories January 2007 - May 2009
quality payroll 2003 - 2006
Skills
Training & Development, Full-cycle Recruiting, Staff Management, Hiring, Performance Management, Talent Management, Coaching, Change Management, Compliance, Interviewing, PowerPoint, Organizational..., Employee Relations, Talent Acquisition, Excel, Word, Problem Solving, HRIS, Microsoft Office, Leadership Development, Applicant Tracking..., Strategic Planning, Team Building, Negotiation, Process Improvement, Employee Benefits, Employment Law, SDLC, Microsoft Excel, Recruiting, Onboarding, Employee Training, FMLA, Interviews, College Recruiting, Workforce Planning, New Hire Orientations
Education
St. Joseph's College 2006 — 2010
MBA, Business
St. Joseph's College 2006 — 2009
MSHRM, Human Resources Management
State University of New York at Stony Brook 1999 — 2003
BA, English
Texas Association of School Boards August 2007 - Present
Matrix Absence Management April 2007 - August 2007
State Compensation Insurance Fund April 2005 - April 2007
Skills
Training, Workers' Compensation..., Claim, Employee Benefits, Workers Compensation, Customer Service, Risk Management, Property & Casualty..., Policy, Claims Management, Legal Liability, Casualty Insurance
Education
San Diego Mesa College 2005 — 2007
None, General Education
Apple Inc. December 2010 - Present
YAHOO Inc. April 2008 - December 2010
Wells Fargo May 2007 - March 2008
Hewlett-Packard October 2006 - May 2007
Hewlett-Packard October 2006 - May 2007
Ameriquest. April 2005 - August 2006
Wells Fargo Bank December 2004 - April 2005
Matrix Absence Management July 2004 - November 2004
Wells Fargo Bank July 2000 - June 2004
NextCard March 2000 - June 2000
Skills
Oracle RAC, SQL Tuning, Performance Tuning, High Availability, Replication, Data Warehousing, Unix Shell Scripting, Data Modeling, Solaris, Database Administration, Oracle, Hadoop, RMAN, PL/SQL, Oracle Enterprise...
Education
ORACLE UNIVERSITY 2007 — 2007
Certified Expert, Oracle Database 10g Real Application Cluster Adminstrator Certified Expert
University of Madras 1988 — 1989
Physics
KPMG April 2015 - Present
The James Irvine Foundation January 2006 - September 2014
St. Luke's Hospital October 2004 - January 2006
Matrix Absence Management May 2004 - October 2004
Target Corporation February 2003 - May 2004
Informative 2001 - 2002
San Jose Medical Group 1997 - 2001
Skills
Employee Relations, Benefits Administration, HRIS, Onboarding, Employee Engagement, Employee Benefits, Talent Management, Talent Acquisition, Deferred Compensation, Personnel Management, Organizational..., Leadership Development, College Recruiting, Leadership, Strategy, PeopleSoft, Human Resources, Workforce Planning, Payroll, Conflict Resolution, Applicant Tracking..., Succession Planning, Labor Relations, Career Development, Employee Training, Technical Recruiting, HR Policies, Philanthropy, Employment Law, Executive Coaching, Interviews, Workshop Facilitation, Policy, Staff Development, Organizational Change..., Recruiting, Workers Compensation, Organizational..., Performance Management, Organizational Design, Resume Writing, HR Consulting
Education
University of California, Berkeley
Bachelor of Arts (B.A.), English Language and Literature/Letters
Legacy Health March 2015 - Present
Legacy Health March 2013 - March 2015
Matrix Absence Management January 2012 - March 2013
PSU HRMA August 2010 - August 2011
DoubleTree by Hilton Portland June 2010 - June 2011
Skills
Employee Relations, Recruiting, Employee Benefits, Benefits Administration, Onboarding, Leadership, Human Resources, HRIS, Personnel Management, Applicant Tracking..., Interviews, New Hire Orientations, Job Descriptions, Deferred Compensation, Time Management, College Recruiting, Workforce Planning, Performance Management, Labor Relations, Succession Planning, Talent Acquisition, FMLA
Education
Portland State University - School of Business
BS, Management and Leadership & Human Resources Management
Matrix Absence Management May 2013 - Present
Matrix Absence Management May 2010 - August 2013
AppleOne / Bank Street Commons April 2009 - April 2009
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Insurance, Outlook, Data Entry, PeopleSoft, Customer Service, Microsoft Office, Administrative..., Telephone Skills, Risk Management, Employee Relations, Claim, Workers Compensation, Employee Benefits, Human Resources, Claims Management, Claims Handling, FMLA, Employment Practices..., Benefits Administration
Education
State University of New York at Albany 2007 — 2008
Master of Arts (M.A.), Liberal Arts and Sciences/Liberal Studies
State University of New York at Albany 2003 — 2007
Bachelor of Arts (B.A.), Psychology
Touro College
Master of Science (M.S.), Human Resources Management and Services
Matrix Absence Management May 2014 - Present
Sync Staffing September 2013 - April 2014
Dalton Construction January 2011 - December 2012
Skills
Administrative..., Office Management, Data Entry, Office Administration, Temporary Staffing, Recruiting, Payroll, Customer Service, Invoicing, Telephone Skills, Human Resources, Receptionist Duties, Spreadsheets, Filing, Fax, Recruitment Advertising, Administration, Time Management, Administrative..., Temporary Placement
Education
The Bryman School of Arizona 2010 — 2011
Associate's degree, Dental Assisting/Assistant
Calexico Mission Academy 2006 — 2009
TYR Tactical June 2015 - Present
Matrix Absence Management April 2008 - May 2015
Dickens Quality Demolition April 2007 - March 2008
Furniture Values International February 2005 - October 2007
Skills
FMLA
Education
AZSHRM HRCI Certification Prep Course 2015 — 2015
PHR/SPHR Certification, Human Resources Management/Personnel Administration, General
University of Phoenix 2000 — 2004
Bachelor's degree, Business Administration and Management, General
Matrix Absence Management March 2003 - November 2014
ACT-1 Technical & Professional Services January 2001 - December 2002
Wyse Technology December 1997 - January 2001
Skills
Claim, Workers Compensation, Insurance, Outlook, Microsoft Office, Claim Investigation, Customer Service, Process Improvement, Microsoft Excel, Microsoft Word, Subrogation, Access, Calendar Scheduling, Windows..., Claim Tools, Leave Link, Interaction Client, Matrix 5, PACS, Internet Recruiting, Sourcing, Screening Resumes, Interviewing, Qualifying, Closing Candidates
Education
Mission City College
Sacramento City College
Matrix Absence Management November 2014 - Present
The Standard March 2014 - November 2014
Wells Fargo June 2012 - March 2014
SolarWorld August 2010 - June 2012
Skills
Process Improvement, Leadership, Microsoft Office, Analysis, Insurance, Software Documentation, Risk Assessment, Budgets, Sales
Education
Portland Community College 2012 — 2015
Associate's degree, Accounting and Business/Management
Glencoe High School 2005 — 2009
High School Diploma
Portland Community College
Accounting Clerk Certificate
Matrix Absence Management June 2015 - September 2015
State of Texas-DARS August 2014 - May 2015
Focus Employment Services October 2007 - July 2014
Southwest Human Development April 2006 - October 2007
Skills
Case Managment, Program Development, Career Counseling, Training, Resume Writing, Public Speaking, Workforce Development, Written & Oral..., Report Writing, Vocational Evaluation, Project Coordination, Management, Team Leadership, Advocacy, Americans with..., Marketing Material..., Forms Development, Supervising, Job Search, Career Development, Career Assessment, Conflict Resolution, Diversity Training, Career Management, Program Facilitation, Case Management, ADA Compliance, Project Management, Community Outreach, Interview Preparation, Leadership Development, Nonprofits
Education
University of Arizona 2011 — 2014
Master's degree, Vocational Rehabilitation Counseling/Counselor
University of Phoenix 2003 — 2005
Bachelor of Science (BS), Business/Management
Matrix Absence Management December 2013 - Present
32 BJ Benefit funds January 2006 - November 2013
32 BJ Benefit funds January 2007 - November 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Training, Outlook, Data Entry, Time Management, Administrative..., Employee Benefits, Insurance
Education
seward park high school 1985 — 1989
High School Diploma, Business/Commerce, General
Strayer University
Accounting and Business/Management
Matrix Absence Management November 2013 - Present
TriWest Healthcare Alliance 2006 - 2013
Skills
Claims Resolution, Customer Service, Microsoft Office, Records Management, HIPAA, Medical Terminology, Health Insurance, Data Entry, Healthcare, Claim, Policy, Administrative..., CPT, Healthcare Industry, ICD-9, Administrative..., Healthcare Information..., Hospitals, Managed Care, Medicaid, Medical Billing, Medical Coding, Training, Medical Records, Medicare
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.), Health/Health Care Administration/Management
University of Phoenix 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Management
Pontotoc High School 1999 — 2003
BeneSys, Inc. May 2015 - Present
Melita Group July 2013 - April 2015
Matrix Absence Management September 2010 - December 2012
Skills
Insurance, Claims Management, Claim, Employee Benefits, Health Insurance, Workers Compensation, Customer Service, Pension Funds, Disability Benefits
Education
San Jose State University 2011 — 2013
Bachelor's Degree, Communication, General
McKesson Specialty Health September 2015 - Present
Matrix Absence Management December 2010 - August 2015
Apple October 2007 - October 2010
QuikTrip September 2004 - October 2007
Skills
FMLA, Customer Service, STD, Insurance, Outlook, Microsoft Excel, Microsoft Office, Employee Benefits, Data Entry, Microsoft Word, Training, PowerPoint, Health Insurance, Leadership, Data Analysis, Process Improvement, Access, Management, Healthcare, Analysis, Team Building, Public Speaking, Social Networking, Claim
Education
Rio Salado College 2012 — 2016
Bachelor of Science (BS), Global Health and Nutrition
Boeing Commercial Airplanes August 2012 - Present
Social Security Administration May 2005 - August 2012
Matrix Absence Management November 2010 - June 2012
Miller & Associates Rehabilitative Consultants September 2005 - November 2010
Renaissance Outpatient Rehabilitation Center April 2006 - October 2006
Chronic Pain Institute December 2004 - August 2005
CorVel Corporation July 2003 - June 2004
Texas Department of Assistive and Rehabilitative Services September 2002 - July 2003
Skills
Vocational..., Disability Management, Workers Compensation, Disabilities, Job Analysis, Case Management, Job Search, Employee Benefits, Job Coaching, Career Assessment, Claims Management, Americans with..., Career Counseling, Conflict Resolution, Resume Writing, Social Security..., Rehabilitation..., Workers' Compensation..., Psychology, Rehabilitation, Behavioral Health, FMLA, Disability Insurance, Return to Work, Job Search Strategies, Medical Case Management
Education
The University of Texas-Pan American 1999 — 2002
Master of Science (M.S.), Rehabilitation Counseling
Matrix Absence Management September 2011 - Present
Aetna November 2009 - September 2011
Skills
Human Resources, Disability Insurance, Leave of Absence, Leave of Absence..., Leave of Absence..., Leave Administration, Disability Management, Disability Benefits, Disability Claims..., FMLA, Medical Records, Property & Casualty..., Customer Service, Receptionist Duties, Fitness, Fitness Training, Fitness Instruction, Fitness Consulting, Fitness Industry, Dance Education, Jazz Dance, Ballet, Hip-Hop Dance, Claims Resolution, Workers' Compensation...
Education
Washington State University 2014 — 2016
Bachelor's Degree, Social Sciences
Portland Community College 2011 — 2013
Associate's Degree, General Studies, Criminal Justice, and Psychology
Matrix Absence Management August 2012 - Present
Education
Pepperdine University, The George L. Graziadio School of Business and Management
MBA
University of Colorado at Boulder
BA, Economics
Matrix Absence Management 2011 - Present
Portland Public Schools April 2011 - June 2011
Portland State University April 2010 - April 2011
Portland State University (HRMA) 2010 - 2011
North Clackamas School District 2007 - 2011
Skills
Customer Service, Microsoft Office, Leadership Development, Outlook, Non-profits, PowerPoint, Microsoft Excel, Leadership, Team Building, Recruiting, Public Speaking, Microsoft Word, Research, Event Planning, Volunteer Management, Human Resources, Organizational..., Training, Coaching, Time Management, Staff Development, Fundraising, Employee Relations, Nonprofits
Education
Portland State University 2009 — 2011
BS, Management and Leadership & Human Resources Management
Clackamas Community College, Oregon 2007 — 2009
Associate Degree, General Studies
Matrix Absence Management May 2015 - Present
Matrix Absence Management September 2014 - April 2015
York Risk Services Group July 2013 - September 2014
University of Nevada Reno September 2009 - January 2013
OfficeMax October 2007 - August 2009
Big 5 Sporting Goods June 2007 - October 2008
Safeway December 2006 - June 2007
Skills
Journalism, Customer Service, Training, Management, Mathematics, Customer Oriented, Open Minded, Inspiring People, Communication, Resourceful..., Interpersonal..., Professional..., Critical Thinking, People Skills, Dependable Team Player, Delivering on time, Accepting Responsibility, Analysis, Thorough Research, Cashiering, Blogger, Sports Writing, Microsoft Excel, WordPress, Microsoft Word, Photoshop, Final Cut Pro, PowerPoint, Microsoft Office, Sales, Leadership, Team Leadership, Blogging
Education
University of Nevada-Reno 2009 — 2012
Bachelor's degree, General Studies
House of Gerbracht September 2013 - Present
San Jose State University July 2010 - September 2013
San Jose State University January 2009 - July 2010
San Jose State University October 2002 - December 2008
Aspect Communications June 2000 - June 2002
Matrix Absence Management May 1999 - June 2000
AMD July 1997 - March 1999
Skills
CSS, HTML, Accessibility, Perl, Web Development, Project Management, Management, Training, Usability, Content Management, E-Learning, XHTML, HTML 5, Dreamweaver, User Interface Design, JavaScript, PHP, MySQL, Visio
Education
San Jose State University 2005 — 2007
MA
San Jose State University 1995 — 1997
BS
Matrix Absence Management December 1999 - Present
Skills
Project Management, Insurance, Strategic Planning, Process Improvement, Customer Service
Education
The University of Texas at Austin 1974 — 1978
Matrix Absence Management March 2014 - Present
Meritus Health Partners (Contract) October 2013 - March 2014
Medicis, A Division of Valeant Pharmaceuticals (Contract) June 2013 - October 2013
West Pharmaceutical Services September 2012 - June 2013
BAE Systems 2008 - 2012
General Dynamics 2001 - 2007
Motorola 1986 - 2000
Skills
Financial Management, Accounting, Cash Flow, General Ledger, Strategic Planning, Policy, Working Capital..., Internal Controls, Revenue Recognition, Financial Reporting, Cost Accounting, Financial Planning, Capital Budgeting, Budgeting, Due Diligence, Manufacturing, Compliance, Inventory Management, Hyperion, Fixed Assets, Process Improvement, US GAAP, CAS/FAR, Monthly Closing, Organizational..., Project Management, Strategic Financial..., Sarbanes-Oxley, Forecasting, Account Reconciliation, Budgets, Hyperion Enterprise, Managerial Finance, QAD ERP, Accounts Payable, Auditing, Variance Analysis, Consolidation, Finance, GAAP, Analysis, Corporate Finance, Essbase, Financial Forecasting, Financial Statements, Cross-functional Team..., Accounts Receivable, Business Planning, P&L, Sarbanes-Oxley Act
Education
Texas Tech University - Rawls College of Business
BSBA, Finance
University of Denver - Daniels College of Business
MBA, Finance
Plan Design Consultants, Inc. July 2014 - Present
Plan Design Consultants May 2011 - July 2014
Matrix Absence Management February 2006 - May 2011
Skills
Employee Benefits, Benefits Administration, 401k, Employee Relations, Onboarding, Human Resources, Performance Management, Outlook, New Hire Orientations, Management, Vendor Management, ADP Payroll, Microsoft Excel
Education
San Jose State University 2004 — 2007
B.S., Business Administration, Concentration: Human Resource Management
Accelrys August 2009 - Present
Ardea Biosciences, Inc. May 2008 - August 2009
Elan September 2002 - November 2007
Tachyon Networks September 2001 - August 2002
Sun Microsystems March 2000 - July 2001
Cobalt Networks, Inc. March 2000 - July 2001
Matrix Absence Management October 1998 - March 2000
Santa Cruz Biotechnology April 1997 - October 1998
Education
University of California, Santa Cruz 1993 — 1997
BA, Global Economics
Apple April 2012 - Present
Matrix Absence Management May 2008 - March 2012
Mission San Jose Aquatics August 1997 - January 2011
Palo Alto Unified School District-Barron Park Elementary August 2005 - August 2008
Matrix Absence Management December 2002 - May 2004
Skills
Instructional Technology, Classroom Instruction, Curriculum Design, Educational Technology, Instructional Design, Program Implementation, Microsoft Office, Classroom, Coaching, Leadership, Employee Benefits, FMLA, Human Resources, Workers Compensation
Education
San Jose State University 1997 — 2001
Business Administration, Business Management
Archbishop Mitty High School 1993 — 1997
Alliance Occupational Medicine.inc. 2014 - Present
Exelis 2007 - 2013
Matrix Absence Management 2004 - 2007
Affymetrix 2003 - 2004
Applied Materials 1997 - 2002
Skills
Applicant Tracking..., Employee Relations, College Recruiting, Talent Acquisition, Recruiting, Compensation & Benefits, Workday, PeopleSoft, Microsoft Excel, Team Player, HRIS, HR Policies, Leave of Absence..., Leave of Absence...
Education
University of San Francisco
Bachelor's degree
Matrix Absence Management February 2010 - Present
Dreyer's Grand Ice Cream September 2009 - December 2009
Stream Global Services May 2008 - April 2009
Market Decisions Corporation May 2006 - May 2008
Country Insurance & Financial Services June 2005 - May 2006
Skills
Human Resources, Recruiting, Benefits Administration, Payroll, FMLA, Interviews, Employee Relations, Training, Microsoft Office, PowerPoint, Project Management, Microsoft Word, Employee Benefits, Public Speaking, Onboarding, HRIS, New Hire Orientations, Temporary Staffing, Leave of Absence, Market Research, COBRA, Applicant Tracking..., Performance Management, ADP Payroll, HR Policies, College Recruiting, 401k, Disability Insurance, Personnel Management, Health Insurance
Education
University of Portland 2001 — 2005
Bachelor's in Marketing/Management, Business Administration
Matrix Absence Management August 1993 - Present
Matrix Absence Management 1995 - 2000
Oliver and Larkin, Inc. August 1993 - 1995
Skills
Customer Service, Project Management, Training, Strategic Planning, Microsoft Word, Management, Employee Relations, Time Management, Insurance, Customer Satisfaction, Vendor Management, Employee Benefits, Performance Management, Human Resources, Workers Compensation
Education
San Jose State University 1995 — 1998
Foreign Language, Spanish, Math, Graduated with honor
West Valley College 1991 — 1995
AA, General Ed, Dean's List
Self -Employed January 2013 - Present
Matrix Absence Management December 2007 - October 2012
JI Companies January 2007 - October 2007
CorVel Corporation February 2003 - January 2007
Skills
Case Management, Utilization Management, Workers Compensation, Health Insurance, Managed Care, Insurance, Claim, Medicare, Medicaid, Healthcare, Textile Design, Quilting
Education
San Jacinto College 1974 — 1977
ADN, Nursing
Novato High School 1960 — 1964
Stanford University School of Medicine January 2014 - Present
San Jose Public Library March 2009 - December 2013
San Jose State University 2011 - 2012
Matrix Absence Management 2006 - 2008
Borders July 2004 - February 2006
Skills
Social Media, Editing, Non-profits, CSS, Facebook, XML, Customer Service, Outlook, PowerPoint, Microsoft Word, Microsoft Office, FileMaker, Microsoft Excel, Social Networking, Information Management, Fast Learner, Problem Solving, Creative Solutions, Web 2.0, Library Science, Library Instruction, Community Outreach, Research, Higher Education, Information Literacy, Training
Education
San Jose State University 2008 — 2014
Master of Library & Information Science (MLIS), Library and Information Science
University of California, Santa Cruz 2000 — 2004
B.A., Psychology
PIR June 2013 - Present
Matrix Absence Management March 2008 - June 2013
St. Joseph's Hospital/Mercy Care Plan/Schaller Anderson/Aetna July 1980 - July 2008
Skills
Human Resources, Employee Benefits, Insurance, Workers Compensation, Claim, Employee Relations, Benefits Administration, Health Insurance, Performance Management, Claims Management, Customer Service, Recruiting, Microsoft Office, Microsoft Excel, FMLA, Team Building, Talent Acquisition, Process Improvement, Onboarding, HRIS
Education
University of Phoenix
Matrix Absence Management February 2004 - October 2006
Skills
Employee Benefits
Education
San Jose State University 2003 — 2005
MBA, Business
San Jose State University 1997 — 2002
Matrix Absence Management March 2008 - Present
Skills
Employee Benefits, Workers Compensation, Claim, Health Insurance, Performance Management, Benefits Administration, Employee Relations, Talent Management, Underwriting, Open Enrollment, HRIS, Process Improvement, PeopleSoft, FMLA
Education
Phoenix College
Matrix Absence Management February 2010 - Present
plaza too September 2007 - February 2010
Skills
Claims Management
Education
Mercy College 2013 — 2015
Masters Degree, Occupational Therapy/Therapist
University at Albany, SUNY 2004 — 2007
Bacelor of Arts, Sociology, Psychology
Matrix Absence Management January 2013 - Present
Jennings McCall April 2008 - February 2012
Western Graphics & Data November 2003 - March 2008
Skills
Compensation, Benefits Administration, Employee Relations, FMLA, HR Policies, Benefits, Performance Management, Succession Planning, Legal Compliance, Talent Management, Workforce Planning, Affirmative Action, Onboarding, HR Strategy, Employment Law, EEO, Talent Acquisition, EEOC, Employee Engagement, New Hire Orientation, Orientation, Organizational..., Leaves Of Absence, Open Enrollment, FLSA, Job Descriptions, HR Consulting, Performance Appraisal, Compensation..., COBRA, Payroll, Employee Benefits, Employee Recognition, SHRM, Deferred Compensation, New Hire Orientations, Human Resources
Education
The Evergreen State College 1979 — 1981
BA, Communications
Matrix Absence Management November 1997 - Present
LSI Corporation January 1988 - November 1997
Mission Oaks August 1979 - January 1988
Skills
Claim, Insurance, Benefits Administration, Health Insurance, FMLA, Underwriting, Life Insurance, Casualty, Property & Casualty..., Claim Investigation, Liability, Subrogation, Employee Relations, Human Resources, Training, Leadership, Customer Service, Strategic Planning, Process Improvement, Performance Management, Healthcare, Team Building
Education
San Jose State University 1974 — 1978
Bachelor of Science (BS), Nursing; Public Health
South San Francisco High School 1970 — 1974
Woodruff Sawyer 1999 - Present
Matrix Absence Management 1997 - 1999
Singlepoint Insurance Services Inc. 1994 - 1996
Zenith Insurance Company (United States) September 1990 - September 1995
Zenith Insurance Company (United States) September 1982 - September 1990
Skills
Professional Liability, Commercial Insurance, Insurance, Brokers, Workers Compensation, Legal Liability, Property & Casualty..., Risk Management, Employment Practices..., Casualty, D&O, Commercial Lines, Liability, Underwriting
Education
San Diego State University-California State University
BS, Business/ Occupational S&H & Business Administration
The Larkin Company January 2014 - Present
Matrix Absence Management June 2000 - December 2013
Justifacts Credential Verification, Inc. June 1998 - June 2000
Skills
Employee Benefits, Outlook, Claim, Claims Management, Insurance, Benefits Administration, Customer Service, Performance Management, Microsoft Office, Microsoft Excel, Human Resources, Microsoft Word, Coaching, FMLA, Claim Investigation, Claims Handling, Process Improvement, Disability Insurance, Claims Resolution, Payroll
Education
San Jose State University 1995 — 1997
Bachelor of Arts (B.A.), English
Matrix Absence Management November 2010 - Present
Education
SUNY Empire State College
City of Phoenix June 2015 - Present
City of Phoenix 2015 - 2015
Matrix Absence Management December 2013 - December 2014
Full Employment Council July 2006 - September 2013
UMKC March 2005 - June 2006
Skills
Career Counseling, Claims Management, Public Speaking, Case Management, Analytical Skills, Customer Relations, Organization Skills, Training, Team Management, Job Coaching, Presentation Skills, Team Leadership, Interpersonal Skills, Recruiting, Community Outreach, Conflict Resolution, Leadership Development
Education
Truman State University 1978 — 1983
Bachelor's Degree, Communication, Journalism, and Related Programs
Matrix Absence Management September 2010 - July 2015
Verizon January 1996 - September 2010
Skills
Vendor Management, Team Building, Telecommunications, Program Management, Customer Service, Microsoft Excel, Time Management, Outlook, Leadership, Process Improvement, CRM, Project Management
Education
University at Albany, SUNY 2015 — 2019
Matrix Absence Management March 2013 - Present
Sprouts Farmers Market November 2011 - March 2013
Dish Network February 2008 - November 2011
Education
University of Phoenix
Matrix Absence Management June 2011 - Present
mesa christian care health and rehabilitation June 2010 - October 2011
Skills
Typing
Education
Rutgers, The State University of New Jersey-New Brunswick 2006 — 2009
BSN,RN, Nursing
Matrix Absence Management December 2014 - July 2015
Crawford & Company January 1983 - September 2014
Skills
Claims Management, Adjusting, Claims, Insurance Claims, Workers Compensation, Liability, Claim, Insurance, Legal Liability, Subrogation, Casualty, Claim Investigation, Property & Casualty..., Litigation Management, Customer Service, General Insurance, Casualty Insurance, Commercial Insurance, Team Building
Education
Portland State University
Business Administration and Management, General
Foothill Presbyterian Church October 2008 - Present
Matrix Absence Management 1988 - 2008
Cupertino Union School District; Berryessa Union School District; Alum Rock Union School District 1965 - 1988
Skills
Employee Benefits, Workers Compensation, Outlook, FMLA, Benefits Administration, Insurance, Employee Relations, Claim, Management Accounting, Disability Insurance, Policy
Education
San Jose State University
BA, Education/ Natural Science
Matrix Absence Management March 2014 - Present
Matrix Absence Management July 2013 - Present
Arizona State University July 2010 - Present
UC-Santa Barbara July 2001 - June 2010
T. Richardson & Associates March 1986 - June 2010
Skills
FMLA, Deferred Compensation, Human Resources, Policy, Employee Benefits
Education
University of Northern Colorado
Master of Arts (MA), Vocational Rehabilitation Counseling/Counselor
University of Wisconsin-Madison
Bachelor of Arts (BA), Psychology
Matrix Absence Management April 2014 - Present
Skills
Customer Service, Microsoft Excel, Training, Employee Benefits
Education
University of Phoenix 2006 — 2010
Bachelor's of Science in Criminal Justice Administration, Criminal Justice Administration
Trevor G. Browne High School
Matrix Absence Management October 2009 - June 2013
Swift Transportation May 2002 - October 2009
Skills
Excel, Word, and Power...
Education
Providence Training Institute 2009 — 2010
certification, Medical Assistant
Phoenix College 1980 — 1983
No, General Studies
Carl Hayden 1974 — 1978
Yes, General Studies
Matrix Absence Management June 2010 - Present
Education
University of Phoenix 2013 — 2015
Associate's degree, Business Administration and Management, General, 3.96 GPA