Aspect Communications

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Aspect Communications Employees

Employee
Years
Job
Industry
Ron Mursewick Ron Mursewick Greater Chicago Area Details
Ron Mursewick's Aspect Communications Experience 1998 - 2001
Job Senior Security Technician at Convergint Technologies
Industry Computer Networking
Experience
Convergint Technologies  November 2009 - Present
Siemens  June 2006 - October 2009
Aramark Services, Inc.   2001 - 2006
Aspect Communications   1998 - 2001
Ringier America, Inc.   1994 - 1996
Digital Equipment Corporation  1980 - 1992

Skills
Security, Integration, Networking, Unix, Operating Systems, Hardware, CCTV, Disaster Recovery, Leadership, VoIP, IP, Access Control, Project Management, IT Management, Servers, Network Design, Software Installation, Troubleshooting, Management, Cloud Computing, Enterprise Software, Linux, Virtualization, Cisco Technologies

Education
DePaul University
B.S., Computer Science

David George David George Greater Seattle Area Details
David George's Aspect Communications Experience 2001 - 2004
Job SVP of Business Development
Industry Computer Software
Experience
PokitDok  April 2014 - Present
Coalition Partners (Alliances & GTM Consulting)   November 2012 - Present
Supirb   January 2012 - Present
Sencha, Inc  June 2012 - November 2012
Limelight Networks  January 2010 - December 2011
Microsoft  2007 - 2009
Microsoft  2006 - 2007
Aventail Corporation  2005 - 2006
PivX Solutions, Inc.   2004 - 2005
Aspect Communications   2001 - 2004

Skills
Internet Infrastructure, SaaS, Alliances, Start-ups, Channel, Go-to-market Strategy, P&L, Business Modeling, Strategy Development, Cloud Computing, Strategic Partnerships, Product Marketing, Competitive Analysis, New Business Development, Sales Management, Contract Negotiations, Enterprise Software, Business Strategy, Marketing Strategy, Channel Management, P&L Management, Team Building, Account Management, Strategic Planning, Negotiation, Mergers, International Business, Telecommunications, Business Alliances, Strategy, Mergers & Acquisitions, Leadership, Contract Negotiation, Channel Partners, Product Management, Business Development, Entrepreneurship, Mobile Devices, Management, Partner Management, Marketing, Cross-functional Team..., Sales, Solution Selling, Team Management, Lead Generation, E-commerce, Salesforce.com, CRM, Professional Services

Education
Kellogg School of Management - Microsoft Continuing Education

Wharton - AT&T/Lucent Professional Development Program

Center for Creative Leadership   2008 — 2008

Central Washington University
Bachelor of Science

Ron Callison Ron Callison San Francisco Bay Area Details
Ron Callison's Aspect Communications Experience January 2004 - November 2005
Job Vice President Sales & Marketing at Vidcie
Industry Computer Software
Experience
Vidcie   May 2013 - Present
FrontRange Solutions  July 2012 - March 2013
nlyte Software  January 2011 - December 2011
Compuware  April 2009 - January 2011
Computer Associates  February 2006 - January 2009
Wily Technology  February 2006 - March 2008
Aspect Communications   January 2004 - November 2005
Provato Inc.   March 2000 - September 2001
IBM, Software Division   March 1998 - March 2000
IBM, Consumer Driven Supply Chain   January 1996 - March 1998

Skills
Go-to-market Strategy, Business Alliances, Sales Enablement, Strategy, CRM, Multi-channel Marketing, Start-ups, New Business Development, Strategic Alliances, Business Strategy, Channel Strategy, Management, Program Management, Sales, Contract Negotiation, Lead Generation, Enterprise Software, Channel, Pre-sales, Mergers & Acquisitions, Solution Selling, Business Development, Mobile Devices, Strategic Partnerships, SaaS, Channel Partners, Partner Management, Cloud Computing, Professional Services, Direct Sales, Salesforce.com

Education
California State University, Sacramento
BS, Business / Computer Science

Santa Clara University
MBA, Marketing

Aaron Boyd Aaron Boyd Santa Fe, New Mexico Area Details
Aaron Boyd's Aspect Communications Experience 2000 - 2001
Job General Manager New Mexico Interactive
Industry Internet
Experience
NIC Inc.  2009 - Present
NIC Inc.  2007 - 2009
NIC Inc.  2006 - 2007
NIC Inc.  2004 - 2006
Progeny Marketing Innovations  2001 - 2004
Aspect Communications   2000 - 2001
Private Business Inc.  1999 - 2000

Education
Belmont University   1995 — 1999
BBA, Marketing

Paige Moses Paige Moses San Francisco Bay Area Details
Paige Moses's Aspect Communications Experience June 2000 - January 2002
Job Sr. Recruiter, Sales at Autodesk
Industry Staffing and Recruiting
Experience
Autodesk  November 2014 - Present
Polycom  June 2010 - October 2014
Anderson & Sweeeters Construction   April 2002 - May 2010
Aspect Communications   June 2000 - January 2002
Silcon Access Networks   July 1999 - June 2000
Cisco Systems  June 1998 - July 1999
Siicon Graphics, Inc.   1997 - 1998

Skills
Recruiting, Talent Acquisition, Talent Management, Interviews, Sourcing, Human Resources, Leadership, Screening, CRM, Start-ups, Workforce Planning, Cold Calling, Onboarding, Professional Services, Sales, Performance Management, Vendor Management, Temporary Placement, Management, SaaS, Recruiters, Solution Selling, Account Management, Applicant Tracking..., Customer Retention, Employee Benefits, Internet Recruiting, Payroll, Salesforce.com, Technical Recruiting, Time Management, Networking, Enterprise Software

Education
California State University-Long Beach
BA, Communications

James W. Stewart James W. Stewart San Francisco Bay Area Details
James W. Stewart's Aspect Communications Experience January 2000 - February 2001
Job Global Director, Compensation at HGST, a Western Digital company
Industry Human Resources
Experience
HGST, a Western Digital company  June 2015 - Present
Radford, an Aon Hewitt Company  July 2012 - June 2015
Extreme Networks  December 2011 - July 2012
M Squared Consulting  January 2011 - July 2011
netPolarity  January 2010 - December 2010
NetSuite, Inc.   May 2008 - August 2009
Savi, a Lockheed Martin Company   February 2006 - May 2008
Sanmina-SCI Corporation  December 2002 - February 2006
Opsware (formerly Loudcloud)   February 2001 - September 2002
Aspect Communications   January 2000 - February 2001

Skills
Incentive Programs, Salary, Building Relationships, HRIS, Sales Compensation, Performance Management, SaaS, Process Improvement, Compensation & Benefit, Employee Benefits, Mergers & Acquisitions, Compensation Structures, Human Resources, Program Management, Job Analysis, Benchmarking, Workforce Planning, Executive Pay, Talent Management, Management

Education
University of Phoenix
Bachelor of Science

De Anza College
Associate of Arts

Tom Ortiz Tom Ortiz Greater New York City Area Details
Tom Ortiz's Aspect Communications Experience 1995 - 2001
Job Security Consultant at World Wide Security Group
Industry Security and Investigations
Experience
World Wide Security  July 2014 - Present
Security Resources, Inc  July 2012 - March 2014
Ingersoll Rand Security Technologies  June 2011 - January 2012
Protection One  March 2010 - May 2011
High Rise Fire and Security  April 2008 - January 2010
Stanley Security Solutions  2004 - 2007
Aspect Communications   1995 - 2001
ROLM  1983 - 1990

Skills
Account Management, Solution Selling, Customer Service, IP Cameras, Manufacturing, Surveillance, Contract Negotiation, Security, Negotiation, Forecasting, Key Account Management, Team Building, Video over IP, Video Analytics, Selling, Strategic Planning, Team Leadership, Direct Sales, Business Development, Management, Product Marketing, Product Management, CRM, Telecommunications, Product Development, Integration, Life Safety, Sales Operations, CCTV, Sales

Education
U.S. Army Infantry School - OCS, IOBC etc.   1971 — 1971
Commissioned 2nd Lt.

John Jay College of Criminal Justice   1967 — 1971
Associate's degree, Criminal Justice

Blair Koch - Denver Business Owner Expert Blair Koch - Denver Business Owner Expert Greater Denver Area Details
Blair Koch - Denver Business Owner Expert's Aspect Communications Experience 1990 - 2000
Job The Ultimate Growth Resource for Privately Owned Businesses in Denver
Industry Management Consulting
Experience
The Alternative Board - Denver West   May 2005 - Present
BEK Enterprises, LLC   April 2000 - Present
Rapt, Inc.   2000 - 2001
iSpring   2000 - 2000
Aspect Communications   1990 - 2000
Syntellect, Inc.   1987 - 1990
Electronic Data Systems  1985 - 1987
IBM  1984 - 1985

Skills
Business Strategy, Business Planning, Small Business, Small Business..., Entrepreneurship, Personality Assessment, Succession Planning, Exit Strategies, Executive Coaching, Executive Management, Executive Development, Family Business, Advisory Boards, Sales Management, Management Consulting, Change Management, Organizational..., Start-ups, Leadership Development, Team Building, Mentoring, Coaching, New Business Development, Strategic Planning, Marketing Strategy, Team Leadership, Public Speaking, Strategic Thinking, Personal Development, Strategic Partnerships, Facilitators, Business Development, Strategy, Management, Marketing, Performance Improvement, Mergers & Acquisitions, Product Management, Personality Profiling, Facilitating, Business Growth, Strategy Facilitation, Entrepreneur, Strategy Development, Organizational Change, Change Leadership, Business Management, Consulting, Training, Product Marketing

Education
California State University, Sacramento   1981 — 1985
BS, Business Administration - MIS and Communication Studies

Bill Goodwin, PMP, LSSBB Bill Goodwin, PMP, LSSBB Greater Boston Area Details
Bill Goodwin, PMP, LSSBB's Aspect Communications Experience January 1999 - May 2001
Job Project Manager ★ Business Analyst ★ Performance Driven Technical Leader ★ Change Agent ★ Innovative Problem Solver
Industry Computer Software
Experience
Citizens Bank  October 2010 - Present
Blackstone Valley Youth Football and Cheerleading   December 2007 - Present
InterAct Public Safety  December 2009 - May 2010
BIO-key International, Inc  October 2004 - December 2009
Aether Systems  May 2001 - October 2004
Aspect Communications   January 1999 - May 2001
Brite Voice Systems  February 1997 - December 1998
Voicetek Corporation   May 1992 - February 1997
United States Marine Corps  1974 - 1976

Skills
Professional Services, Project Management, Strategic Planning, CRM, Technical Support, Proposal Writing, SOW, Engineering Management, Cross-functional Team..., Software Project..., PMP, Lean Six Sigma Black..., Risk Management, Business Analysis, Requirements Analysis, Team Leadership, Business Process..., Vendor Management, Project Planning, Change Management, Business Development, SDLC, Six Sigma, MS Project, Operational Efficiency, Coaching, Integration, Management, Leadership, Software Development, Start-ups, Software Documentation, Telecommunications, SQL, Visio, Team Building, Strategy, Program Management, Process Improvement, Analysis, Banking, Financial Reporting, Microsoft Office, Microsoft Project, Quality Assurance, Mobile Devices, Finance, Business Process, Agile Methodologies, Budgets

Education
University of Massachusetts Boston   1980 — 1983
Bachelor of Arts, Mathematical Science (Computer Science)

Bryant University   2011 — 2012
Lean Six Sigma Black Belt Certification

Tyrone Fenderson Tyrone Fenderson Greater Atlanta Area Details
Tyrone Fenderson's Aspect Communications Experience April 1999 - February 2006
Job Technical Manager at Cisco Systems, Inc.
Industry Information Technology and Services
Experience
Cisco  November 2009 - Present
Scientific Atlanta  February 2006 - November 2009
Aspect Communications   April 1999 - February 2006
Videoconferencing Systems, Inc   November 1997 - March 1999

Skills
Switches, Routing, IP, TCP/IP, Virtualization, Data Center, Cisco Technologies, Unix, IPTV, VoIP, Integration, Linux, Servers, Wireless, Routers, Ethernet, Telecommunications, Program Management, Cross-functional Team..., Cloud Computing, Technical Support

Education
Fort Valley State University   1988 — 1991
Computer Science/Mathmatics

Eric Keller Eric Keller San Francisco Bay Area Details
Eric Keller's Aspect Communications Experience 1996 - 1999
Job Member of Advisory Board at FLG Partners, LLC
Industry Venture Capital & Private Equity
Experience
Infusionsoft  2014 - Present
FLG Partners, LLC  2014 - Present
Shutterfly  2006 - Present
Kleiner Perkins Caufield & Byers  2008 - 2014
Movaris  2004 - 2008
Marimba, Inc.   2001 - 2004
Endovasix, Inc.   2002 - 2003
Corio, Inc.   2000 - 2001
Aspect Communications   1996 - 1999
Ventritex, Inc.   1993 - 1996

Skills
Strategic Partnerships, Start-ups, Product Management, SaaS, Venture Capital, Business Strategy, Product Marketing, Go-to-market Strategy, Due Diligence, E-commerce, Enterprise Software, Cloud Computing, Management Consulting, Management, Corporate Development, Business Development, Entrepreneurship, Mergers & Acquisitions, Leadership, Strategy, Cross-functional Team..., Contract Negotiation, Analytics, Strategic Planning, Mobile Devices

Education
University of California, Berkeley - Walter A. Haas School of Business   1975 — 1977
MBA

Cornell University   1970 — 1974
BS

Deep Majumder Deep Majumder San Francisco Bay Area Details
Deep Majumder's Aspect Communications Experience 1997 - 1999
Job "I am hiring" Engineering Manager at LinkedIn
Industry Computer Software
Experience
LinkedIn  February 2015 - Present
Microsoft  April 2014 - September 2014
Nokia  August 2011 - March 2014
Nokia  2008 - June 2011
Nokia  2005 - 2008
Nokia  2001 - 2004
Aspect Communications   1997 - 1999
Computervision  1993 - 1997

Skills
Cloud Computing, Amazon Web Services..., Distributed Team..., Engineering Management, Agile Methodologies, Cross-functional Team..., Object Oriented Design, Scrum, Software Development, Java, Mobile Platforms, Mobile Applications, Mobile Devices, Product Management, Software Engineering, Enterprise Software, Java Enterprise Edition, Distributed Systems, Testing, Software Project...

Education
Georgia Institute of Technology
Ph.D

University of Rhode Island
MS

Indian Institute Of Technology
Bachelor's Degree

Robert Rios Robert Rios San Jose, California Details
Robert Rios's Aspect Communications Experience November 2000 - November 2001
Job Sr. Manager, Business Operations Manager PMO
Industry Information Technology and Services
Experience
Cisco Systems  July 2013 - Present
Cisco Systems  October 2007 - July 2013
First Franklin Corporation, A Subsidiary of Merrill Lynch Bank and Trust Co.   December 2006 - July 2007
Inovant, A Visa Solutions Company   June 2005 - December 2006
Inovant, A Visa Solutions Company   June 2003 - June 2005
ASPECT Communications   November 2000 - November 2001
ASPECT Communications   February 2000 - November 2000

Skills
Integration, Agile Methodologies, Enterprise Software, Software Development, SDLC, Program Management, Product Management, Testing, Telecommunications, Networking, Management, TCP/IP, Cloud Computing, Cisco Technologies, VoIP, Strategy, Release Management, CRM, Project Management, PMO, Outsourcing, Test Automation, Enterprise Architecture, Professional Services, Quality Assurance, SOA, Strategic Planning &..., Customer Relationship..., Program/Project..., Engineering Leadership, Portfolio Management, Cross-Functional..., Cross-Functional..., Business Process..., Governance & Compliance, Software Development..., Financial Controls, Cost Containment, Continuous Process..., Customer Service &..., Metrics & Measures..., Data Center, Networking, Wireless, Budget Management, Turnaround Strategies, Business & User Case..., Human Resources Affairs, Security, Unified Communication, Virtualization

Education
Chapman University   1983 — 1987
Bachelor of Science, Computer Science and Mathematics

Kenny McCardie Kenny McCardie San Francisco Bay Area Details
Kenny McCardie's Aspect Communications Experience 1997 - 1999
Job Owner, Auto Sound Specialists
Industry Automotive
Experience
Auto Sound Specialists   February 2003 - Present
@Road  November 2000 - February 2003
InTelegy   May 2000 - November 2000
Nickelodeon  2000 - 2000
Aspect Communications   1997 - 1999
Sun Microsystems  1995 - 1997

Skills
Management, Customer Service, Account Management, New Business Development, Business Development, Product Management, Training, SaaS, Call Centers, Automobile, Technical Support, Salesforce.com, Sales Management, Customer Retention, Team Building, B2B, Start-ups, Strategic Planning, Sales

Education
College of San Mateo   1991 — 1994
Business

Riordan   1983 — 1987

Shalini Goyal Shalini Goyal San Francisco Bay Area Details
Shalini Goyal's Aspect Communications Experience March 1999 - July 2002
Job Home Mortgage Consultant at Wells Fargo Home Mortgage
Industry Real Estate
Experience
Wells Fargo Home Mortgage  April 2013 - Present
Absolute Mortgage Banking  May 2012 - April 2013
Sukoon Corporation   January 2011 - April 2012
Bonafide Financial   February 2004 - December 2010
Aspect Communications   March 1999 - July 2002

Skills
First Time Home Buyers, Refinance, Mortgage, Investment Properties, Purchase, Mortgage Lending, Loans, Referrals, FHA, Mortgage Banking, Loan Origination, Residential Mortgages, Real Estate, Real Estate Financing, Credit, Mortgage Marketing

Education
San Jose State University   1996 — 2000
Bachelor's degree, Computer Science

De Anza College   1995 — 1996

Carin Carstens Carin Carstens Greater Milwaukee Area Details
Carin Carstens's Aspect Communications Experience January 2000 - January 2001
Job Recruiting Lead Connecting Top Talent with Career Opportunities
Industry Human Resources
Experience
Generac Power Systems  May 2012 - Present
Johnson Controls  April 2008 - April 2012
DHR International  2003 - 2008
JobPlex – Division of DHR International   2001 - 2002
Aspect Communications   January 2000 - January 2001
Sodexho Marriott Services - Northwestern University   1995 - 2000

Skills
Battery Technology, Technical Recruiting, Full-cycle Recruiting, Publishing, Recruiting, Manufacturing, Internet Recruiting, Applicant Tracking..., Generators, Behavioral Interviewing, Interviews, Interviewing Skills, Screening Resumes, Offer Creation, Human Resources, Talent Acquisition, Talent Mining, Talent Management, Recruitment Training, Batteries, Training, Onboarding, Temporary Placement, Hiring, Strategy, SDLC, Sourcing, Succession Planning, Career Counseling, Executive Search, Leadership, Management, Taleo, Resume Writing, Cold Calling, Employee Relations, Benefits Negotiation, Personnel Management, Contract Recruitment, Workforce Planning, New Hire Orientations, HRIS, Employer Branding, College Recruiting

Education
Cornell College   1994 — 1998
Bachelors, Ethnic Studies and Human Relations

Edward Bryant Edward Bryant Chicago, Illinois Details
Edward Bryant's Aspect Communications Experience November 2000 - June 2001
Job Frontend Web Developer, Lawyer
Industry Computer Software
Experience
Yello.co  July 2015 - Present
Wolters Kluwer  July 2001 - March 2015
PressFactory   January 2011 - November 2013
Aspect Communications   November 2000 - June 2001
Thelen, Reid & Priest   July 2000 - November 2000
Wilson Sonsini Goodrich and Rosati  January 2000 - May 2000
Finnegan, Henderson, Farabow, Garrett & Dunner, LLP   September 1999 - December 1999
Wilson, Sonsini, Goodrich & Rosati   July 1999 - September 1999
U.S. District Court for the Northern District of Illinois   January 1998 - September 1998

Skills
Web Development, HTML 5, CSS, SASS, JavaScript, jQuery, PHP, MySQL, Python, PostgreSQL, Bootstrap, Git, XML, MVC Architecture, Google Analytics, WordPress, Web Applications, Software Documentation, Natural Language..., Content Management, SharePoint, Social Media, Legal Informatics, Legal Research, Online Publishing, Publishing, Editorial, Intellectual Property, Tax Law, News Writing, Legal Publishing, Legislation, E-commerce, Patents, State Taxation, Legislative Analysis, Legal Technology, Corporate Blogging, US Tax, Legislative Tracking, Property Tax, Management

Education
Udacity   2015 — 2015
Full Stack Developer Nanodegree Program

Thinkful   2014 — 2015
Frontend Developer Program

Chicago-Kent College of Law, Illinois Institute of Technology   1996 — 1999
J.D., Certificate in Intellectual Property Law

Bradley University   1992 — 1996
B.S., Political Science

Gary Henderson Gary Henderson Dallas/Fort Worth Area Details
Gary Henderson's Aspect Communications Experience 2000 - 2002
Job Managing Partner/Investor Henderson & Henderson, LLC
Industry Financial Services
Experience
Keller Williams Dallas Central   November 2013 - Present
Henderson and Henderson, LLC   September 2007 - Present
Administaff  2005 - 2007
Siemens Enterprise Communications  2002 - 2005
Aspect Communications   2000 - 2002
Lucent Technologies  1997 - 2000
Lucent Technologies  1996 - 2000
Southwestern Bell  1984 - 2000

Skills
Investments, Sales Management, Account Management, Telecommunications, Selling, Sales, Strategic Planning, Management, Asset Management, Business Development, Strategy, Entrepreneurship, Business Planning, Small Business, Business Strategy, Contract Negotiation, New Business Development, Portfolio Management, Strategic Financial..., Management Consulting, Negotiation, Insurance, Direct Sales, Executive Management, Finance, Strategic Partnerships, Sales Process

Education
Collin County Community College   2007 — 2008
Certificate, Real Estate

The University of Texas at Dallas - School of Management   1977 — 1980
BS, Marketing

Richland Community College   1974 — 1977
AA, MBO

Dominguez Senior High School   1965 — 1968
Diploma, General

Kimberley Cuaresma Kimberley Cuaresma Modesto, California Details
Kimberley Cuaresma's Aspect Communications Experience September 1998 - November 2001
Job Office Manager at National EMS Association
Industry Nonprofit Organization Management
Experience
National EMS Association   September 2008 - Present
Paramont Homes   2004 - 2008
PMZ Commerical Real Estate   2002 - 2004
Waypoint Financial Advisors   December 2001 - November 2002
Aspect Communications   September 1998 - November 2001

Skills
Office Management, Customer Service, Public Speaking, Event Planning, Microsoft Office, Microsoft Excel, Data Entry, Payroll, Administrative..., Nonprofits, Outlook, Office Administration, Microsoft Word, Community Outreach, Administrative..., Event Management, PowerPoint, Volunteer Management, Research, Administration, Accounts Payable, Accounts Receivable, Bookkeeping, Financial Reporting, Real Estate, Notary Public

Education
Evergreen Valley College
Associate's degree, Business Administration, Management and Operations

Abel Chappell Abel Chappell Elk Grove, California Details
Abel Chappell's Aspect Communications Experience October 1999 - May 2003
Job Auditor at State of California
Industry Accounting
Experience
State of California  May 2007 - Present
NetManage  January 2006 - September 2006
Raymar Information Technology   August 2005 - October 2005
Oracle  May 2003 - August 2004
Aspect Communications   October 1999 - May 2003
Siemens ICN  May 1996 - October 1999
Digital Equipment Corporation  October 1986 - April 1996

Skills
Sales, Forecasting, Auditing, PowerPoint, Marketing, Customer Satisfaction, Telecommunications, Computer Hardware, Proposal Writing, Policy Analysis, Hardware, Customer Service, Process Improvement, Budget, Analysis

Education
University of Phoenix   2000 — 2001
MBA, Technology Management

Columbia College   1980 — 1982
Bachelor of Arts, Business Administration

Vijay Agarwal Vijay Agarwal Raleigh-Durham, North Carolina Area Details
Vijay Agarwal's Aspect Communications Experience October 2000 - December 2002
Job Global Consulting Practice Leader
Industry Telecommunications
Experience
Oracle  September 2013 - Present
Oracle  January 2003 - August 2013
Tekelec  January 2003 - July 2013
Aspect Communications   October 2000 - December 2002
Innodata   April 1997 - 2000

Skills
Telecommunications, Customer Relations, Pre-sales, Customer Service, Customer Satisfaction, Cross-functional Team..., Technical Leadership, IT Management Software, Cost Management, Software Quality..., Program Management, Project Management, CRM, Account Management, Global Management, TL9000, SDLC, Software Engineering, Software Project..., Systems Engineering, System Testing, User Acceptance Testing, Software Design..., Unix, Service Delivery, GSM, LTE, VoIP, TCP/IP, IP, SIP, SS7, SIGTRAN, Product Management, Wireless, Solaris, Vendor Management, Troubleshooting, System Deployment, WAN, Testing, UMTS, 3G, Network Design, GPRS, Switches, SNMP, Ethernet, Core Network, QoS

Education
University of Phoenix   2007 — 2010
MBA, Business Administration, Technical Management and Operations

Birla Institute of Technology and Science, Pilani   1994 — 1997
MS, Software Systems

Doctor Babasaheb Ambedkar Marathwada University   1986 — 1990
Bachelor of Engineering, Computer Science

Evie Butcher Evie Butcher Delray Beach, Florida Details
Evie Butcher's Aspect Communications Experience 1996 - 1999
Job Math Tutor, Royal Palm Academy, Palm Beach International Academy, Educators Elite
Industry Education Management
Experience
TeamUp Tutors   May 2011 - July 2012
Absolute Mortgage Banking  March 2006 - July 2012
Veritas Software  1999 - 2001
Aspect Communications   1996 - 1999
SGI  1987 - 1992
Control Data Corporation (CDC)   1979 - 1987

Skills
Marketing, Investment Properties, Event Planning, Mathematics..., Teaching, Leadership, Program Management

Education
University of California, Santa Cruz   2005 — 2005
DRE, Real Estate

University of Denver   1977 — 1979
MA, Computer Science Education

East Stroudsburg University of Pennsylvania
BS, Mathematics

Enex Belzince, MBA Enex Belzince, MBA Greater Atlanta Area Details
Enex Belzince, MBA's Aspect Communications Experience 1997 - 2010
Job Infrastructure management Principal at Xerox
Industry Telecommunications
Experience
Xerox  September 2011 - Present
DISYS  2011 - 2011
HP Enterprise Services  2008 - 2010
Aspect Communications   1997 - 2010
Aspect Communications   1997 - 2010
Electronic Data Systems / Towers Perrin   2005 - 2008
Towers Perrin  1997 - 2005

Skills
Requirements Analysis, ACD, Strategic Planning, VoIP, Project Management, Telephony, Account Management, Call Center, Call Centers, Troubleshooting, Telecommunications, Vendor Management, Call Logging, Contact Centers, Team Leadership, Avaya, IVR, Managed Services, CRM, System Administration, Service Delivery, Avaya Technologies

Education
American InterContinental University
MBA, Business Management

Temple University
BS, General Engineering Technology

Cathy Horan Cathy Horan Washington D.C. Metro Area Details
Cathy Horan's Aspect Communications Experience February 1997 - December 1998
Job District Manager at VCE
Industry Computer Hardware
Experience
VCE  February 2011 - Present
EMC  August 2009 - January 2011
NetApp  May 2006 - August 2009
Cisco Systems  December 1998 - October 2004
Aspect Communications   February 1997 - December 1998
Octel Communications  January 1990 - March 1997

Skills
Storage, Selling, SaaS, Cloud Computing, Storage Virtualization, Solution Selling, Virtualization, Data Center, NAS, Deduplication, Account Management, Sales Management, Direct Sales, Enterprise Software, New Business Development, Salesforce.com, SAN, Complex Sales, VoIP, Managed Services, Channel Partners, Disaster Recovery, VMware, Professional Services, Go-to-market Strategy, Security, Storage Solutions, Storage Area Networks, Enterprise Storage, Unified Communications

Education
George Mason University   2006 — 2010
MS, Telecommunications Engineering

George Mason University - School of Business   1977 — 1981
BS, Marketing

Tom Glenwright Tom Glenwright San Francisco Bay Area Details
Tom Glenwright's Aspect Communications Experience 1994 - 1999
Job VP Marketing at Unlimited Conferencing
Industry Telecommunications
Experience
Unlimited Conferencing   Director, Marketing & Product StrategyCitadonJanuary 2000 - January 2003
Aspect Communications   1994 - 1999

Education
Carnegie Mellon University - Tepper School of Business   1992 — 1994
MBA

University of Colorado Boulder   1979 — 1983
BS

Rich Gaeta Rich Gaeta Greater Boston Area Details
Rich Gaeta's Aspect Communications Experience October 1999 - April 2001
Job Contact Center Manager Columbia Gas of Massachusetts
Industry Computer & Network Security
Experience
Columbia Gas of Massachusette   July 2009 - Present
EMC  May 2008 - January 2009
Bacon Whitney Corp.   2007 - 2008
Message Secure Corporation   September 2002 - February 2007
Aether Systems, Inc  April 2001 - May 2002
Aether Systems  2001 - 2002
Aspect Communications   October 1999 - April 2001
Brite voice   1995 - 2000
Brite Voice Inc.   January 1997 - October 1999
Voicetek  1995 - 1997

Education
Boston College
BA, Business Management

Ken Stafford Ken Stafford Groveland, California Details
Ken Stafford's Aspect Communications Experience 1999 - 2002
Job Business Analyst at Kaiser Permanente IT
Industry Information Technology and Services
Experience
Kaiser Permanente IT  October 2011 - Present
Cisco  September 2010 - September 2011
Cadence Design Systems  November 2002 - January 2010
Aspect Communications   1999 - 2002
Aspect Communications   1997 - 1999
Aspect Communications   1992 - 1997

Skills
Customer Satisfaction, Documentation, Change Management, Requirements Analysis, Problem Solving, Business Process..., Program Management, Software Documentation, Cross-functional Team..., Business Intelligence, CRM

Education
California Polytechnic State University-San Luis Obispo
Bachelor of Science, Engineering Technology / Electronics

Greg Weaver Greg Weaver Little Rock, Arkansas Area Details
Greg Weaver's Aspect Communications Experience 2002 - 2005
Job Dedicated to helping build stronger marriages and families.
Industry Nonprofit Organization Management
Experience
FamilyLife  May 2013 - Present
The Verax Group   September 2009 - May 2013
Blazent, Inc.   September 2010 - December 2012
Fat Spaniel Technologies  2007 - 2009
Salesforce.com  2005 - 2007
Aspect Communications   2002 - 2005
Sybase  2000 - 2002
Remedy  1998 - 2000

Skills
Management, CRM, Performance Management, SaaS, Enterprise Software, Salesforce.com, Cloud Computing, Strategic Partnerships, Solution Selling, Start-ups, Professional Services, Strategic Planning, Business Strategy, Sales Management, Sales Operations, Building Relationships, Strategy, Business Development, Sales Process, Leadership, System Deployment

Education
National University   1979 — 1981
Masters

California Polytechnic State University-San Luis Obispo   1973 — 1977
Bachelor of Science

Darryl Banks Darryl Banks Raleigh-Durham, North Carolina Area Details
Darryl Banks's Aspect Communications Experience May 1995 - December 1998
Job Dynamic Account Executive Seeking New Opportunities
Industry Logistics and Supply Chain
Experience
Flextronics  September 2003 - June 2015
Flextronics  January 1998 - September 2003
Aspect Communications   May 1995 - December 1998
EG&G ICSensors   July 1989 - April 1995

Skills
Program Management, Process Improvement, Product Development, Engineering, Software Development, Budgets, Account Management, Mergers & Acquisitions, Customer Satisfaction, Cross-functional Team..., Six Sigma, Lean Manufacturing, Manufacturing, Supply Chain Management, Continuous Improvement, Supply Chain, Hardware, Engineering Management, Product Management, Electronics, Management

Education
Duke University - The Fuqua School of Business   2000 — 2002
MBA, Business Administration and Management, General

San Jose State University   1990 — 1992
MS, Engineering Management

The George Washington University   1985 — 1989
BS, Mechanical Engineering

Scott Ohara Scott Ohara San Francisco Bay Area Details
Scott Ohara's Aspect Communications Experience March 2000 - March 2003
Job Information Technology Executive
Industry Information Technology and Services
Experience
MSKO Consulting LLC   February 2008 - Present
McGrath RentCorp  February 2006 - January 2008
MSKO Corporation   February 2005 - January 2006
PeopleSoft Corporation  March 2004 - January 2005
MSKO Corporation   March 2003 - February 2004
Aspect Communications   March 2000 - March 2003
Fujitsu Computer Products  July 1997 - February 2000
Oracle  June 1994 - May 1997

Education
California State University-Northridge
BS, Business Administration/Management Information Systems

Wharton School of Business
Executive Education Program

Carol Ferioli-Moe Carol Ferioli-Moe San Jose, California Details
Carol Ferioli-Moe's Aspect Communications Experience March 1999 - August 2004
Job Manager, Human Resources at Rebekah Children's Services
Industry Human Resources
Experience
Rebekah Children's Services  January 2013 - October 2014
Schmahl Science Workshops   May 2012 - December 2012
CF-M Career Coaching   March 2011 - July 2012
2Wire, Inc. (a Pace acqusition)   June 2009 - September 2010
Logitech,Inc.   November 2006 - January 2009
Cadence Design Systems  November 2004 - October 2006
Aspect Communications   March 1999 - August 2004
Lucent Technologies: Octel Messaging Division   1997 - 1999
Octel Communications  1992 - 1997
Apple Computer  1987 - 1992

Skills
Cross-functional Team..., Staff Development, Risk Management, Deferred Compensation, HRIS, Talent Management, Performance Management, Organizational..., Talent Acquisition, Leadership Development, Employee Benefits, Employee Engagement, Recruiting, PeopleSoft, Organizational..., Organizational Design, Human Resources, Temporary Placement, Workforce Planning, Coaching, Career Counseling, Training, Executive Coaching

Education
California Polytechnic State University-San Luis Obispo
MA, Education

San Jose State University
BA, Psychology

Hackey Weinberger Hackey Weinberger Greater Denver Area Details
Hackey Weinberger's Aspect Communications Experience 1999 - 2003
Job Senior Product Manager at Oracle
Industry Computer Software
Experience
Oracle  June 2007 - Present
Hyperion  April 2003 - June 2007
Aspect Communications   1999 - 2003
IMA - Information Management Associates   1996 - 1998
Intersolv  1992 - 1994

Education
Duke University - The Fuqua School of Business   1991 — 1992
MBA

Duke University   1986 — 1990

Kris Lynch Kris Lynch Greater Philadelphia Area Details
Kris Lynch's Aspect Communications Experience August 2001 - August 2002
Job Business Analyst at Synchronoss Technologies
Industry Information Technology and Services
Experience
Synchronoss Technologies  March 2010 - Present
Philadelphia Insurance Companies  November 2009 - March 2010
Independant Consultant  August 2009 - December 2009
IKON Office Solutions  May 2005 - February 2009
IKON Office Solutions  August 2004 - May 2005
Teva Pharmaceuticals  December 2003 - July 2004
Dun & Bradstreet  September 2003 - October 2003
TargetRx  March 2003 - July 2003
Aspect Communications   August 2001 - August 2002
Aspect Communications   August 2000 - July 2001

Skills
SDLC, Requirements Analysis, Business Intelligence, Cross-functional Team..., Process Improvement, SQL, Integration, Software Documentation, Telecommunications, Databases, CRM, Business Analysis, Requirements Gathering, Business Process, Analysis

Education
Pennsylvania DLI   2002 — 2003
Certificate, Self Employment Assistance

Bloomsburg University of Pennsylvania   1987 — 1991
BA, Liberal Arts and Sciences/Liberal Studies

Archbishop Wood   1983 — 1987

Dave Stallings Dave Stallings Greater Atlanta Area Details
Dave Stallings's Aspect Communications Experience April 2000 - February 2002
Job Reducing Customer Effort with real Omnichannel solutions
Industry Computer Software
Experience
Jacada  June 2015 - Present
Presence Technology  November 2013 - June 2015
Intradiem (formerly Knowlagent)   August 2012 - November 2013
Exxova Worldwide Corporation   January 2011 - December 2011
illuminate Solutions   June 2009 - March 2011
nTAG Interactive  September 2007 - October 2008
Metasys  August 2004 - August 2007
Computer Associates  July 2002 - November 2003
Aspect Communications   April 2000 - February 2002
EMC  June 1998 - March 2000

Skills
SaaS, Enterprise Software, Business Intelligence, CRM, Start-ups, Program Management, Professional Services, Integration, Analytics, Mobile Devices, Business Development, Process Improvement, Management, Call Centers, Security, Direct Sales, VoIP, Consulting, Product Management, Cloud Computing, Solution Selling, Sales, Wireless, Strategic Partnerships, Salesforce.com, Networking, Sales Process, Account Management, Strategy, Sales Management, Lead Generation

Education
Brigham Young University   1978 — 1980
BS, Economics

Roger Chang Roger Chang San Francisco Bay Area Details
Roger Chang's Aspect Communications Experience January 2000 - February 2001
Job
Industry Information Technology and Services
Experience
Zuora  August 2015 - Present
OneLogin, Inc.   November 2014 - July 2015
Qualys  August 2010 - November 2014
Asempra Technologies  June 2008 - December 2010
VeriSign  April 2007 - April 2008
VeriSign  August 2006 - April 2007
VeriSign  June 2002 - August 2006
Brio Technologies (Acquired by Hyperion/Oracle)   February 2001 - June 2002
Aspect Communications   January 2000 - February 2001
Nortel/3Com/Madge Networks   May 1998 - January 2000

Skills
iSCSI, TCP/IP, Firewalls, Unix, VoIP, PKI, Network Security, Vulnerability Assessment, VPN, Servers, Support Management, Security, Technical Support, Linux, Active Directory, SaaS, Cisco Technologies, Technical Leadership, Cloud Computing, PCI DSS, Technical Staff..., Windows, Cross-functional Team..., Vulnerability Management, Networking, Computer Security, Testing, Penetration Testing, Salesforce.com, SAN, Switches, Enterprise Software, Information Security, Encryption, DNS, Information Security..., Telecommunications, Virtualization, CISSP, Disaster Recovery, Hardware, Storage, Data Center, Network Architecture, Pre-sales, Leadership Development, Team Building, Strategic Leadership, Team Leadership, Vendor Management

Education
SCP Certified Support Manager - CSM   2007 — 2007
Certified Support Manager

Kepner-Tregoe (Root Cause Analysis)   2006 — 2006
Root Cause Analysis

University of California, Berkeley   1994 — 1996
Network Engineering

City College of San Francisco   1984 — 1986
Information Systems

Paul Wear Paul Wear Greater New York City Area Details
Paul Wear's Aspect Communications Experience 2000 - 2002
Job Owner at Paul Wear Photography
Industry Internet
Experience
Paul Wear Photography   January 2012 - Present
Coldwell Banker Residential Brokerage  May 2011 - December 2014
Desire To Retire, LLC   February 2007 - January 2014
Communication Resources  January 2003 - April 2009
Aspect Communications   2000 - 2002
Lucent Technologies  September 1996 - October 2000
Octel  July 1996 - October 1996
Dial Pro San Diego   1990 - 1996
Data Acquisition Service   February 1986 - June 1990

Skills
Telecommunications, Troubleshooting, Networking, Technical Support, Management, Servers, Hardware, Software Installation, Sales, Customer Service, Avaya, Cloud Computing, Start-ups

Education
Brooks Institute of Photography   1973 — 1976
BA, Photography and Motion Picture Production

Coleman College   1983 — 1985
Computer Science

Grossmont College   1971 — 1974

Monte Vista High School   1966 — 1970

Ken Phipps Ken Phipps Washington D.C. Metro Area Details
Ken Phipps's Aspect Communications Experience January 2001 - December 2001
Job
Industry Real Estate
Experience
Century 21 New Millennium  March 2011 - Present
Ice Vending of Maryland - Mid Atlantic Distributor for Kooer Ice   January 2010 - Present
Long & Foster Companies  December 2001 - Present
Aspect Communications   January 2001 - December 2001
Rockwell Electronic Commerce  1994 - 2000
Microlog Corporation  1990 - 1994
Raxco Software, Inc.   1987 - 1990
Childrens National Medical Center  1985 - 1987

Skills
Real Estate, Contract Negotiation, Listings, Sellers, Short Sales, Foreclosures, Investors, First Time Buyers, Referrals, Buying, Negotiation, Customer Relations, Competitive Analysis, First Time Home Buyers, Rentals, Customer Service, New Business Development, Problem Solving, Microsoft Office, Account Management, Direct Sales, Excel, Word, PowerPoint, Call Center, Investments, Investment Properties, Call Centers, Buyer Representation, Sales

Education
College of Southern Maryland
Computer Science

University of Maryland University College
Marketing/Information Mgt.

Emily Plotkin Emily Plotkin Nashville, Tennessee Details
Emily Plotkin's Aspect Communications Experience August 1998 - July 2000
Job Senior Counsel, Employment Litigation at Bridgestone Americas, Inc.
Industry Automotive
Experience
Bridgestone Americas, Inc.   May 2011 - Present
Baker Donelson Bearman Caldwell & Berkowitz, PC   August 2003 - April 2011
Aspect Communications   August 1998 - July 2000

Skills
Arbitration, Employment Law, Litigation, Mediation

Education
Columbia Law School   2000 — 2003
JD

Emory University   1994 — 1998
BA, English/History

Michelle Ippel Michelle Ippel Toronto, Canada Area Details
Michelle Ippel's Aspect Communications Experience 2000 - 2004
Job Independant Contact Center Consultant
Industry Telecommunications
Experience
Independant Consultant (Self-employed)   March 2015 - Present
Dimension Data  February 2013 - March 2015
Microsoft  February 2011 - November 2012
Cisco Systems Canada  June 2004 - June 2009
Aspect Communications   2000 - 2004
eLoyalty  1999 - 2000
Bell Canada  1993 - 1998

Skills
Call Centers, Cisco Technologies, Customer Experience, Cisco ICM, Contact Centers, Call Center, Pre-sales, Unified Communications, Enterprise Software, VoIP, Telephony, Integration, Telecommunications, Networking, Solution Selling, Solution Architecture, IVR, SaaS, Cisco Call Manager, Professional Services, Cloud Computing, Direct Sales, Sales Engineering, Strategy, CTI, Outsourcing, ACD, Lync, Selling, Sales Enablement, Workforce Management, Competitive Analysis, Genesys, RFP, IP PBX, Call Routing, Webinars, Lync Server 2010, Cisco, Contact Center Design, Consultative Selling, Sales

Education
Ryerson University   1993 — 1998
Telecommunications, Telecommunications

Brock University   1985 — 1989
Bachelor of Business Administration (B.B.A.), Business Administration

Glenn Acree Glenn Acree Greater Nashville Area Details
Glenn Acree's Aspect Communications Experience December 1999 - November 2001
Job Professor of Mathematics
Industry Higher Education
Experience
Belmont University  August 2007 - Present
TNHIMSS   July 2013 - May 2014
Belmont University  June 2009 - May 2014
Nashville Technology Council  2007 - June 2013
Belmont University  August 2007 - May 2009
Belmont University  November 2001 - August 2007
Aspect Communications   December 1999 - November 2001
Belmont University  August 1997 - December 1999
Wake Forest University  August 1994 - August 1997

Skills
Program Management, Community Outreach, Higher Education, Leadership, Strategic Planning, Public Speaking, STEM Outreach, Workforce Development, Connecting People, Collaborative Leadership, STEM, Science, Technology Education, Fundraising, Entrepreneurship, Leadership Development

Education
Emory University   1989 — 1994
Ph.D., Mathematics

Georgia State University   1986 — 1989
M.S., Mathematics

Samford University   1978 — 1982
B.A., Religion

Dan Skaggs Dan Skaggs Raleigh-Durham, North Carolina Area Details
Dan Skaggs's Aspect Communications Experience January 2000 - September 2006
Job President at 4i Medical Solutions
Industry Internet
Experience
GreatAuPair, LLC   May 2014 - Present
Web-Meister Designs   July 1999 - Present
Short's Travel Management  January 2013 - May 2014
4i Medical Solutions   2011 - 2013
Aspect Communications   January 2000 - September 2006
TCS Management Group   1998 - 2000
United States Air Force  November 1996 - April 1998

Skills
ColdFusion, Web Applications, Microsoft SQL Server, JavaScript, MySQL, Web Development, XML, Database Design, SQL, CSS, Mobile Applications, jQuery, Software Development, Databases, Web Services, Subversion, Architecture, AngularJS, Agile Methodologies, SaaS, Enterprise Software, AJAX, Git, REST

Education
Park University   1999 — 2002
BS, Management/Computer Information Systems

Community College of the Air Force   1992 — 1997
AAS, Electronic Systems Technology

Herb Shattuck Herb Shattuck San Francisco Bay Area Details
Herb Shattuck's Aspect Communications Experience January 1997 - April 1999
Job Principale at CaffeDalí
Industry Food & Beverages
Experience
Caffe-Dalí   June 2014 - Present
Equilibrium  October 2009 - May 2014
Vito's New York Trattoria   January 2002 - July 2005
Packeteer  January 2000 - June 2001
Aspect Communications   January 1997 - April 1999
GeoTel Communications  April 1996 - December 1997
ROLM  January 1986 - April 1996
New Jersey Bell  1980 - 1985

Skills
Strategy, Professional Services, Sales, Cloud Computing, Business Development, Solution Selling, SaaS, Strategic Partnerships, Selling, Networking, Account Management, Call Centers, Direct Sales, Management, Sales Operations, Selling Skills, Enterprise Software, Sales Process, Channel Partners, Lead Generation

Education
Fairleigh Dickinson University   1976 — 1980
Ba Bus

Mary Dawn DeBriae Mary Dawn DeBriae Telluride, Colorado Details
Mary Dawn DeBriae's Aspect Communications Experience January 2000 - October 2000
Job Owner at Alpen Schatz
Industry Retail
Experience
Alpen Schatz   January 2002 - Present
Zamba Solutions  April 2001 - February 2002
Redback Networks  October 2000 - April 2001
Aspect Communications   January 2000 - October 2000
Cisco Systems  September 1999 - January 2000
Thru-Put Technologies   November 1997 - August 1999
Network Designers Ltd   1986 - 1988

Skills
CRM, Strategic Partnerships, Marketing Strategy, Strategy, Marketing, Business Development, Cross-functional Team..., Management, Training, Budgets, Lead Generation, Networking, Leadership, Program Management, Sales, Advertising, Integrated Marketing, Product Development, Strategic Planning, Product Marketing, Retail, Public Relations, B2B, New Business Development, Project Planning, Product Management, Marketing Communications, Sales Management, Customer Service, Start-ups, Social Media Marketing, Business Strategy, Online Marketing, Trade Shows, E-commerce, Online Advertising, Entrepreneurship

Education
Bethany College   1982 — 1985
BS, Mathematics & Computer Science

Dave Pickens Dave Pickens Indianapolis, Indiana Area Details
Dave Pickens's Aspect Communications Experience 1999 - 2000
Job Founder and Director of Technology / Architecture at GlassFire
Industry Information Technology and Services
Experience
GlassFire, Inc.   November 2014 - Present
VCE, the Virtual Computing Environment Company  April 2013 - October 2014
Oracle Corporation  2010 - April 2013
Sun Microsystems  2007 - 2010
Sun Microsystems  2006 - 2010
Sun Microsystems  2005 - 2007
Sun Microsystems  2003 - 2005
Sun Microsystems  2000 - 2003
Aspect Communications   1999 - 2000
Sun Microsystems  1997 - 1999

Skills
Data Center, Cluster, Hardware, High Performance..., Enterprise Architecture, Middleware, Solution Architecture, Identity Management, SOA, Cloud Computing, PaaS, TOGAF, ITIL, Project Management, Team Facilitation, Course Creation, Networking, SDLC, ERP, IT Strategy, Performance Tuning, Service Level Management, System Architecture, Systems Management, Data Management, Business Intelligence, Storage, Virtualization, Professional Services, Pre-sales, Enterprise Software, SaaS, Solaris, Architecture, Disaster Recovery, Oracle, Servers, Server Architecture, Databases, Sun, Data Warehousing, CRM, Architectures, Storage Area Networks, Requirements Analysis, Storage Virtualization, Infrastructure, SAN

Education
Ball State University   1992 — 1993
Master of Science (MSc), Information and Communication Sciences

Purdue University   1990 — 1992
Bachelor's of Science (BSc), Computer Technology

Purdue University   1983 — 1985
Associate's of Science (ASc), Computer Technology

Aji Rajappan Aji Rajappan San Francisco Bay Area Details
Aji Rajappan's Aspect Communications Experience May 2000 - December 2001
Job Manager, IT at Cisco Systems
Industry Information Technology and Services
Experience
Cisco Systems  January 2007 - Present
PMI Silicon Valley Chapter, Inc   December 2006 - December 2009
Teledata Technology Services Inc   March 1999 - September 2008
Aspect Communications   May 2000 - December 2001
Hofinsoft Services (Hofincons Group)   March 1996 - March 1999

Skills
System Deployment, Information Technology, Process Management, Process Engineering, RFP, Program Management, Web Applications, Logistics, PMP, SDLC, Vendor Management, PMO, Software Project..., Project Portfolio..., Release Management, Management, Project Management, Business Analysis, Cross-functional Team..., Data Center, Business Intelligence, Enterprise Software, Outsourcing, Requirements Analysis, Strategy, Business Process, CRM, Solution Architecture, IT Management, Process Improvement, Integration, Cloud Computing, Agile Methodologies, Enterprise Architecture, Team Management, ERP, IT Strategy, Leadership, Telecommunications, IT Service Management, Governance, Project Planning, Pre-sales, Consulting, Agile Project Management, ITIL, Resource Management, Risk Management, SaaS, Business Process...

Education
Annamalai University
Masters

LIBA - Loyola College
MBA

Joe Giammanco Joe Giammanco Greater Chicago Area Details
Joe Giammanco's Aspect Communications Experience 1998 - 2001
Job VP/SalesCloud Advocate and Contact Center Veteran assisting Contact Center Leaders with complex technology decisions
Industry Telecommunications
Experience
inContact  January 2015 - Present
inContact  July 2014 - January 2015
inContact  July 2011 - July 2014
Syntellect Enghouse Interactive   August 2001 - July 2011
Aspect Communications   1998 - 2001
Lucent (Avaya) Technologies - Octel Messaging Division   1994 - 1998
octel  1994 - 1998
Simon and Schuster  1984 - 1993

Skills
iPhone, Word, Excel, Salesforce.com, Outlook, PowerPoint, Direct Sales, Sales Process, Microsoft Excel, Microsoft Word, Sales, Contract Negotiation, SaaS, Cloud Computing, New Business Development, Sales Management, Unified Communications, Telecommunications, Team Leadership, Team Building, Professional Services, Channel Partners, Strategy, Sales Operations, VoIP, Selling, Customer Experience, Business Process..., IVR, Marketing, Product Management, Managed Services, Integration, Business Development, Customer Retention, Contact Centers, Budgets, Solution Selling, Customer Satisfaction, Account Management, Workforce Management, Management, Lead Generation, Call Centers, CTI, Vendor Management, Leadership, Enterprise Software, Telephony, ACD

Education
Customer Centric Selling Coach   2014 — 2014
Certification, Selling Skills and Sales Operations

Customer Centric Selling Certification   2013 — 2013
Certification, Selling Skills and Sales Operations

DePaul University   2003 — 2013
BS, Business Administration, Honors

Curtis Sullivan Curtis Sullivan San Francisco Bay Area Details
Curtis Sullivan's Aspect Communications Experience 1998 - 2005
Job Senior Director, Enterprise Applications at Rovi
Industry Computer Software
Experience
Rovi  October 2012 - Present
Rovi  July 2011 - October 2012
Oracle Corporation  June 2007 - November 2011
Hyperion Solutions  May 2005 - June 2007
Aspect Communications   1998 - 2005
Sun Microsystems  1997 - 1998
SunGard  1995 - 1997
Bi-Tech Software, Inc   1992 - 1995

Skills
Enterprise Software, ERP, Integration, Business Process, Oracle Applications, Oracle E-Business Suite, Oracle, CRM, Salesforce.com, Service Now, IT Service Management, Solution Architecture, Enterprise Architecture, SaaS, Project Management, Application Portfolio..., Cloud Computing, Business Intelligence, Management, Software Project..., Data Warehousing, Project Portfolio..., Leadership, Vendor Management, Data Migration, Professional Services, SOA, Business Analysis, Consulting, PMP, IT Strategy, IT Management, Requirements Analysis, Software Development, Mergers & Acquisitions, Business Process..., Information Technology, Databases, Program Management, Agile Project Management, SDLC, Agile Methodologies, Requirements Gathering, Cross-functional Team..., ITIL, Governance, SQL, Start-ups

Education
California State University-Chico

Stanford University

Teri Lin Newton Teri Lin Newton Danville, California Details
Teri Lin Newton's Aspect Communications Experience June 2004 - June 2005
Job executive consultant at Rodan + Fields Dermatologists
Industry Health, Wellness and Fitness
Experience
Rodan + Fields Dermatologists  July 2011 - Present
Aspect Communications   June 2004 - June 2005
MCI/Worldcom  October 2001 - May 2004
Octel Communications  1991 - 2000
Vina Technologies  1997 - 1998

Skills
Direct Sales, Product Management, Product Marketing, Sales Management, Customer Service, Channel Marketing, Channel Management, Technical Training, Acne, Multi-channel Marketing, Leadership, Channel Partners, Entrepreneurship, Solution Selling, Management, Sales, Professional Services, Business Development, Salesforce.com, Strategic Partnerships, Skin Care

Education
Arizona State University   1986 — 1991
B.S., Sociology

Saratoga High School   1985 — 1986

Jana Merriwether Jana Merriwether Birmingham, Alabama Area Details
Jana Merriwether's Aspect Communications Experience November 1999 - December 2000
Job Bringing in top talent for SunGard FS!
Industry Human Resources
Experience
SunGard Financial Systems  June 2011 - Present
SunGard Financial Systems  2012 - 2015
SunGard Financial Systems  2012 - 2015
CTS, Inc.   October 2009 - June 2011
VERITAS Software  May 2003 - June 2004
VERITAS Software  February 2001 - April 2003
Aspect Communications   November 1999 - December 2000
Dionex Corporation  April 1999 - October 1999
Dionex Corporation  August 1997 - April 1999
Dionex Corporation  August 1996 - July 1997

Skills
Talent Acquisition, Partnerships, Strategic Sourcing, Headcount Management, Internet Recruiting, Recruiting, Technical Recruiting, Employee Relations, Applicant Tracking..., HRIS, Human Resources, Sourcing, Interviews, PeopleSoft, Benefits Negotiation, Business Development, Employee Benefits, Job Fairs, Management, Employer Branding, SDLC, Temporary Placement, Deferred Compensation, Onboarding, Business Analysis, Contract Recruitment, Staffing Services, Employee Training, Social Networking, Sales, Talent Management, Screening, Screening Resumes, Executive Search, College Recruiting, Temporary Staffing, Hiring, Employee Referral..., Corporate Recruiting, Vendor Management, Consulting, Cold Calling, Employee Engagement, Personnel Management, Staff Augmentation, Recruitment Advertising, Performance Management

Education
Auburn University   1990 — 1994
B.S, Business Administration, Human Resource Management

Nancy Scott Nancy Scott Charlotte, North Carolina Area Details
Nancy Scott's Aspect Communications Experience September 1998 - May 1999
Job
Industry Computer Software
Experience
Wachovia/Wells Fargo  November 2005 - Present
Camstar  January 2005 - November 2005
ENOVIA   June 2004 - January 2005
PeopleSoft  December 2003 - June 2004
JD Edwards  January 2001 - December 2003
YOUcentric  March 2000 - January 2001
City of Charlotte  June 1999 - March 2000
Aspect Communications   September 1998 - May 1999
Cambar Software  June 1995 - July 1998
Blackbaud  August 1993 - January 1995

Skills
Software Documentation, Test Planning, Business Requirements, User Acceptance Testing, SharePoint, Technical Writing, SDLC, OBIEE, SQL, Quality Assurance, Software Quality..., Requirements Analysis, Quality Center, Testing, CRM, Requirements Gathering, Agile Methodologies, System Testing, Test Management, Manual Testing, Software Implementation, Test Cases, Data Warehousing, ERP, Software Project..., Visio, Business Analysis, ETL, Systems Analysis, Databases, Analysis, Microsoft SQL Server, Risk Management, Integration, Oracle, Scrum, Business Process, Business Intelligence, SSIS, PMP, HP Quality Center

Education
Appalachian State University   1989 — 1993
BS

Jay Salazar Jay Salazar Las Vegas, Nevada Area Details
Jay Salazar's Aspect Communications Experience September 1999 - January 2003
Job Marketing Advertising and Technology
Industry Internet
Experience
TSI Transitions Services Inc.   November 2013 - Present
VizualMark   September 2012 - Present
Omniuse   February 2009 - September 2012
Blue Shield  November 2007 - February 2009
Triton Distribution   July 2006 - November 2007
Omniuse Interactive   December 2005 - July 2006
XOMA (US) LLC   May 2003 - December 2005
Omniuse Interactive   January 2003 - May 2003
Aspect Communications   September 1999 - January 2003
Omniuse Interactive   February 1997 - September 1999

Skills
User Experience, Graphic Design, Project Management, Management, Flash, CMS, Creative Direction, Web Project Management, User Interface, Photoshop, Web Content Management, Web Design, Graphics, User Interface Design, Web Development, CRM, Advertising, E-commerce, Adobe Creative Suite, Online Advertising, Information Architecture, Email Marketing, Marketing, Interaction Design, Corporate Branding, Illustrator, Mobile Devices, Content Management, Brand Development, Marketing Strategy, Product Design, Social Media Marketing, Mobile Applications, Training, User Experience Design, Multimedia, Business Development, Leadership, Layout, Program Management, Integration, Enterprise Software, InDesign, Online Marketing, Microsoft Office, Interactive Advertising, SEO, Vendor Management

Education
Academy of Art University   1992 — 1994
Bachelor of Arts; Bachelor of Fine Arts

University of San Francisco   1992 — 1994
BA

Jennifer Johnson Jennifer Johnson San Francisco Bay Area Details
Jennifer Johnson's Aspect Communications Experience March 2000 - April 2001
Job HRIS Analyst at Coupons.com
Industry Human Resources
Experience
Coupons.com  June 2014 - Present
Symmetricom  July 2011 - May 2014
Symmetricom  October 2006 - July 2011
County of Santa Clara  October 2005 - September 2006
Aspect Communications   March 2000 - April 2001
PricewaterhouseCoopers  1995 - November 1999

Skills
HRIS, Data Analysis, Access, Excel, PowerPoint, Process Improvement, Outlook, Word, Problem Solving, Business Process, Microsoft Excel, Human Resources, Program Management, Applicant Tracking..., Project Management, SharePoint, Training, Analysis, Management, Employee Benefits, Personnel Management, Databases, Cross-functional Team..., Employee Relations, Recruiting, System Administration, Testing, Benefits Administration, Onboarding, Temporary Placement, Talent Acquisition

Education
DeVry University
Bachelor of Science (BS), Technical Management

Evergreen Valley College
CIS

Celeste Crocker Celeste Crocker San Francisco Bay Area Details
Celeste Crocker's Aspect Communications Experience 1999 - 2001
Job Software Technical Writer and Consultant
Industry Computer Software
Experience
F5 Networks  March 2006 - Present
Symantec  April 2004 - March 2006
Sygate Technologies, Inc   2003 - 2005
Sygate   January 2003 - April 2004
Borland Software Corporation  1994 - 2003
Aspect Communications   1999 - 2001
HP  September 1985 - September 1994
Qubix Graphics System   1984 - 1985
Gavilan Computer   1983 - 1984

Skills
Online Help, DITA, Oxygen XML Editor, Single Sourcing, XMetal, Technical Writing, FrameMaker, Technical Documentation, RoboHelp, SnagIt, HTML, Security, Software Documentation, Technical Communication, Linux, Structured Authoring, Enterprise Software, Manuals, Release Notes, Operating Systems, Firewalls, Integration

Education
University of Toronto
MA, Philosophy

Baldwin Wallace University
BA, Philosophy, English

Dan Eccher Dan Eccher Loveland, Colorado Details
Dan Eccher's Aspect Communications Experience January 1999 - March 2002
Job Sr Principal Contact Center Solutions Engineering at eLoyalty
Industry Telecommunications
Experience
eLoyalty, a TeleTech Company  March 2014 - Present
PSS (Product Support Solutions)   October 2012 - February 2014
Spanlink Communications  July 2011 - October 2012
ShoreGroup  September 2010 - June 2011
Spanlink Communications  January 2005 - September 2010
Eccher Software Development, LLC   March 2002 - December 2004
Aspect Communications   January 1999 - March 2002
MicroHouse   May 1997 - December 1998
Colorado Time Systems  1988 - 1997

Skills
CTI, Unified Communications, IVR, Enterprise Software, Cisco Technologies, Contact Centers, Pre-sales, Product Management, Telecommunications, VoIP, ACD, Professional Services, Leadership, Process Improvement, Agile Methodologies, SIP, Management, Cloud Computing, Go-to-market Strategy, Cross-functional Team..., Competitive Analysis, Marketing Strategy, Product Lifecycle..., Business Development, Sales Engineering, Solution Selling, Product Development, Genesys, Project Management, Managed Services, Development Management, Sales, Speech Recognition, Software Development, Call Routing, Systems Engineering, Processes Development, Management Development, Cisco UCCE, Cross Functional Team..., Call Centers, New Business Development, Avaya, Cisco Call Manager

Education
Colorado State University   1986 — 1993
BSCS, Computer Science, Electrical Engineering

TVHS   1983 — 1986
High School Diploma, Mathematics, Science, Computers

Shannon Gunter Shannon Gunter Greater Salt Lake City Area Details
Shannon Gunter's Aspect Communications Experience January 1997 - January 1998
Job
Industry Telecommunications
Experience
Enghouse Interactive  June 2014 - Present
Enghouse Interactive  June 2014 - Present
inContact  April 2013 - June 2014
Enghouse Interactive  June 2011 - July 2012
Syntellect, Inc  May 2000 - May 2011
Noble Systems  January 1998 - January 2000
Aspect Communications   January 1997 - January 1998
IAT  January 1995 - January 1997
TELS Corporation   January 1985 - January 1995

Skills
IVR, Unified Communications, SaaS, CTI, Solution Selling, Enterprise Software, Contact Centers, Telephony, CRM, Call Center, Channel, VoIP, Channel Partners, Sales Management, Direct Sales, Business Development, ACD, Sales Operations, Leadership, Go-to-market Strategy, Vendor Management, IP, Managed Services, Wireless, Management, Call Centers, Telecommunications, Cloud Computing, Salesforce.com, Workforce Management, Product Management, SIP, Pre-sales, Speech Recognition, Sales, Cisco Technologies, Professional Services, Contract Negotiation, Healthcare Information..., Sales Process, Selling, Solution Architecture, Contact Centre..., Mobile Devices, Partner Management, Business Alliances, Account Management, Software Industry, Customer Retention, SIP Trunking

Education
Capella University   2000 — 2002
MBA, Organizational Management; Information and Communications Technology

Capella University   1992 — 1995
MBA, Communication Technology

University of Phoenix   1989 — 1992
BA, Management

University of Phoenix
B.A. Arts in Management Degree, Marketing

Kathleen Bylsma Kathleen Bylsma Mountain View, California Details
Kathleen Bylsma's Aspect Communications Experience February 1998 - April 2002
Job Sr. Technical Writer and ISO 9001:2008 Internal Assessor
Industry Writing and Editing
Experience
QuickLogic  March 2003 - Present
SiRF Technology  January 1996 - January 2009
Aspect Communications   February 1998 - April 2002
Vorheis and Associates, Inc.   July 1995 - August 1998

Skills
FrameMaker, Technical Writing, Software Documentation, Manuals, Adobe Acrobat, Visio, Technical Communication, Project Management, RoboHelp, Online Help, Technical Documentation, Release Notes, HTML, Single Sourcing, Online Help Development, Editing, Illustrator, Marketing, WebWorks, InDesign, Technical Illustration, ISO, Financial Reporting, Photoshop, Adobe Creative Suite, Integration, Semiconductors, Hardware Documentation, Business Process, Documentation

Education
De Anza College
AA

Gwen McLean Gwen McLean San Francisco Bay Area Details
Gwen McLean's Aspect Communications Experience 1993 - 1999
Job Experience Design (XD) Writer at Intuit
Industry Writing and Editing
Experience
Intuit  May 2005 - Present
Nuasis  May 2002 - May 2005
Intuit  June 1999 - October 2001
Aspect Communications   1993 - 1999
Remedy Corporation  1991 - 1993
Metaphor  1986 - 1991
Addison Wesley / Benjamin Cummings   1984 - 1986

Skills
FrameMaker, Online Help, MadCap Flare, Technical Communication, Information Design, Technical Writing, Technical Documentation, Single Sourcing, Software Documentation, Manuals, SnagIt, User Assistance

Education
Brigham Young University
Bachelor of Arts (B.A.)

Tak Szeto Tak Szeto Greater Boston Area Details
Tak Szeto's Aspect Communications Experience June 1999 - December 1999
Job Software Engineer
Industry Computer Software
Experience
Self  September 2013 - March 2014
Sonus  January 2000 - January 2013
Aspect Communications   June 1999 - December 1999
Ezenia  August 1992 - May 1999
Interleaf, Inc  November 1990 - April 1992
School of Education, Boston University   June 1987 - October 1990

Skills
Java, Swing, Java Applets, C++, C, JavaScript, Windows 7, Windows Vista, Unix, NetBeans, Eclipse, Visual Cafe, Developer Studio, ClearCase, ClearQuest, SQL, Sun Studio, FrontPage, Apache, XML, HTML, VoIP, Shell Scripting, IMS DB/DC, Testing, TCP/IP, Linux, Embedded Systems

Education
Boston University   1988 — 1990
M.A., Computer Science

Boston University   1984 — 1988
B.A., Computer Science

Laura Gordon Laura Gordon Greater Chicago Area Details
Laura Gordon's Aspect Communications Experience January 2001 - October 2001
Job
Industry Computer Software
Experience
Oracle  April 2012 - Present
Microsoft Corporation  July 2010 - April 2012
Genesys  January 2005 - October 2009
NextiraOne  May 2002 - January 2005
Aspect Communications   January 2001 - October 2001
Rockwell Electronic Commerce  February 1998 - December 2000
IBM Global Services  April 1994 - February 1998
Baxter Healthcare  July 1989 - April 1994
Arthur Andersen & Co  June 1987 - July 1989

Skills
Telecommunications, Contact Centers, Unified Communications, SIP, SaaS, IVR, Professional Services, CTI, Cloud Computing, Pre-sales, Telephony, VoIP, Solution Selling, Sales Engineering, Call Center, CRM, Cloud Applications, Product Management, Project Management, Channel Partners, Solution Development, Proposal Writing, Technical Writing, Technical Presentations, Customer Reference, Sales Operations, Go-to-market Strategy, Networking, Enterprise Software, Managed Services, Sales Enablement, Partner Management, Integration, Business Alliances, Mobile Devices, Software Industry, Data Center, Call Centers

Education
Tulane University   1982 — 1986
BA

DePaul University
Certificate

Edward Barlak Edward Barlak Burlington, Vermont Area Details
Edward Barlak's Aspect Communications Experience 2000 - 2004
Job Master Production Scheduler at Draker
Industry Logistics and Supply Chain
Experience
Bond Auto Parts Inc.  May 2012 - Present
Draker  November 2013 - November 2014
Northern Power Systems  October 2011 - December 2011
Procter & Gamble  2008 - 2010
Barnes Aerospace  2006 - 2007
Hewlett-Packard  2004 - 2006
Aspect Communications   2000 - 2004
Lucent Technologies  1996 - 2000
Octel Communications (acquired by Lucent Technologies in 1998)   1996 - 1998

Skills
Forecasting, Manufacturing, ERP, Project Planning, Product Development, Access, Strategy, Analysis, Shipping, Retail, Supply Chain, Supply Chain Management, Merchandising, Logistics

Education
Adelphi University   1971 — 1975
BS, Business Management

Cheryl Ortega Cheryl Ortega Sunnyvale, California Details
Cheryl Ortega's Aspect Communications Experience 1995 - 1998
Job Senior Production Planner, EMS Manager, Supply Chain Manager
Industry Telecommunications
Experience
Aurora Networks; a Pace Company  May 2011 - Present
Yield Engineering Systems  2002 - 2011
GoDigital Networks (CTDI)   1999 - 2002
Aspect Communications   1995 - 1998
Trimble Navigation  1989 - 1998

Skills
Materials Management, Resource Management, Materials Planning, Manufacturing, MRP, Process Improvement, Team-oriented, Dependable Team Player, Organization, Customer Service, ISO, Semiconductors, Outsourcing, Internal Communications, Procurement, Vendor Management, Team Building, Microsoft Excel, 10 Key, Cross-functional Team..., Teamwork, Analysis, Testing, Electronics, Program Management, Product Development, Six Sigma, Management, Lean Manufacturing

Education
De Anza College
Purchasing, Procurement

Chip Lawrence Chip Lawrence Freeport, Maine Details
Chip Lawrence's Aspect Communications Experience August 1998 - October 2001
Job Director Program Management at Wireless Partners
Industry Aviation & Aerospace
Experience
Wireless Partners  July 2014 - Present
Maple Hill Bed and Breakfast   June 2003 - March 2013
Maine Aviation   August 2012 - January 2013
LL Bean Freeeport Maine   May 2004 - December 2009
Aspect Communications   August 1998 - October 2001
Witness Systems  July 1997 - June 1998
US Navy  September 1987 - May 1995

Skills
Team Building, Operations Management, Strategic Planning, Project Management, Teaching, Process Improvement, Team Leadership, Customer Service, Military, Leadership, Management, Budgets, Training, Project Planning

Education
Embry-Riddle Aeronautical University   1985 — 1987
BS Aviation Business Administration, AIrline Management, 3.1

Chris Prentice Chris Prentice San Francisco Bay Area Details
Chris Prentice's Aspect Communications Experience September 1999 - January 2001
Job Technical Recruiter / Recruiting Lead @ Intuit
Industry Computer Software
Experience
Intuit  June 2012 - Present
Greenplum  April 2012 - June 2012
Intuit  December 2011 - April 2012
Applied Materials  April 2011 - December 2011
Polycom  July 2008 - April 2011
Yahoo  August 2007 - July 2008
Polycom  October 2006 - August 2007
KLA-Tencor  January 2004 - September 2006
Veritas Software  March 2001 - January 2004
Aspect Communications   September 1999 - January 2001

Skills
New Business Development, saas, Applicant Tracking..., CRM, Sourcing, Talent Acquisition, Talent Management, Mergers, Management, Product Management, Enterprise Software, Search, Recruiting, Networking, Strategic Partnerships, SaaS, Temporary Placement, Salesforce.com, Time Management, Mergers & Acquisitions, Mobile Devices, Account Management, Cloud Computing, Technical Recruiting, Vendor Management, Program Management, Advertising, Business Development, Start-ups, Analytics, Global Recruiting, Executive Sales..., Team Management, Headhunting, Executive Search, Global Sourcing

Education
Arizona State University   1982 — 1986
B. A., Liberal Arts

Jennifer Sheng Jennifer Sheng San Francisco Bay Area Details
Jennifer Sheng's Aspect Communications Experience September 2003 - 2006
Job
Industry Computer Software
Experience
Tidemark  April 2014 - Present
Hewlett-Packard  August 2013 - April 2014
DemandTec, an IBM company  August 2012 - August 2013
Kyocera Document Solutions Inc.   August 2008 - August 2012
EMC  December 2006 - August 2008
Aspect Communications   September 2003 - 2006
NewMarkets International   2000 - 2002
Archer Enterprise Inc.   1998 - 1999

Skills
Cloud Computing, XML, Software Development, SaaS, Product Management, Mobile Applications

Education
Carnegie Mellon University - Tepper School of Business   2006 — 2009
MBA, Marketing, Strategy and Finance

University of Toronto

James M. Davis James M. Davis Houston, Texas Area Details
James M. Davis's Aspect Communications Experience 1999 - 2001
Job Author
Industry Writing and Editing
Experience
Reich & Binstock   November 2004 - June 2005
Law Foundation of Silicon Valley  May 2003 - August 2003
Aspect Communications   1999 - 2001
Harris County  December 1997 - December 1998
Texas Department of Agriculture  January 1995 - December 1995

Skills
Customer Service, Microsoft Office, Editing, Public Speaking, Social Media, Teaching, Research, Social Networking, Creative Writing, Public Relations, Microsoft Word, Blogging, Social Media Marketing, Nonprofits, PowerPoint, Microsoft Excel, Training, Sales, Project Management, Marketing

Education
Center for Advanced Legal Studies   2003 — 2004
Paralegal Certification, Legal Assistant/Paralegal

Golden Gate University, School of Law   2002 — 2003

University of Phoenix   1999 — 2000
Business, Management, Marketing, and Related Support Services

Tarleton State University   1990 — 1994
Bachelor of Science (BS), Agriculture, Agriculture Operations, and Related Sciences

Mitsy Ikegami Mitsy Ikegami San Francisco Bay Area Details
Mitsy Ikegami's Aspect Communications Experience July 2000 - January 2002
Job Fujitsu America
Industry Computer Hardware
Experience
Fujitsu Computer Systems  June 2005 - Present
Leverage Information Systems  April 2004 - April 2005
Federal Network Services  April 2004 - April 2005
Aspect Communications   July 2000 - January 2002
Hire~Safe   June 1998 - May 2000
H.C. Properties   April 1997 - June 1998
Executech Investigations   November 1996 - February 1997

Skills
Sales Management, Account Management, Channel Partners, Direct Sales, Solution Selling

Education
De Anza College

San Jose City College

· Gavilan College

Larry King Larry King Greater Boston Area Details
Larry King's Aspect Communications Experience 1993 - 1998
Job
Industry Computer Networking
Experience
Hitachi Data Systems  October 2014 - Present
HealthEdge  April 2011 - October 2014
Hitachi Data Systems  2014 - 2014
Dell  May 2008 - April 2011
RSA, the Security Division of EMC  2006 - May 2008
Silverback Technologies  2004 - 2006
Nokia Inc  October 2000 - August 2004
NexCen   1998 - 2000
Aspect Communications   1993 - 1998
GTE Government Systems  1990 - 1993

Skills
Java, Software Design, J2EE, Ant, Unix, Distributed Systems, JUnit, Linux, Weblogic, Web Services, Eclipse, Java Enterprise Edition, JMS, Oracle, C++, OOP, Software Development, C#, Tomcat, Scalability, Multithreading, Software Engineering, JDBC, SDLC, Maven, Shell Scripting, REST, Scrum, XML, Spring, Object Oriented Design, Design Patterns, SOA, Agile Methodologies, EJB, JIRA, ClearCase, JSON, CVS, Hibernate, SQL, SOAP

Education
University of Massachusetts Lowell   1992 — 1997
Masters, Computer Science

University of Massachusetts Lowell   1986 — 1990
Bachelor, Computer Science

Boston University   2006 — 2007
Security Certifcation

Christina Wilczewski Christina Wilczewski Bedford, New Hampshire Details
Christina Wilczewski's Aspect Communications Experience 2001 - 2002
Job Business Teacher at Bedford High School
Industry Primary/Secondary Education
Experience
Bedford High School  December 2013 - Present
CSDP Corporation   2011 - November 2013
Southern New Hampshire University  2009 - 2011
University of Phoenix  2003 - 2011
Ariel Research   2002 - 2004
Aspect Communications   2001 - 2002
MicroStrategy  2000 - 2001
Edgemark   1998 - 2000
The Paxton Companies  1995 - 1997

Skills
Lead Generation, Marketing Communications, Marketing Strategy, Email Marketing, Event Management, CRM, Product Marketing, Marketing, Strategic Planning, Strategic Partnerships, Business Development, Product Management, Customer Satisfaction, Training, Leadership, Management, Strategy

Education
Southern New Hampshire University   2010 — 2014
Master's Degree, Education, 4.0

Cornell University
BS, Communication

The Johns Hopkins University - Carey Business School
MS, Marketing

Guy Morgante Guy Morgante San Francisco Bay Area Details
Guy Morgante's Aspect Communications Experience February 2002 - September 2005
Job President, Managed Services | Leader in the Physical Security Industry
Industry Security and Investigations
Experience
Northland Controls Limited   October 2010 - Present
SGI  March 2010 - June 2010
Vidient Systems   October 2005 - March 2010
Aspect Communications   February 2002 - September 2005

Skills
Start-ups, Security, Business Development, Sales Management, Program Management, Access Control, Enterprise Software, Service Management, Customer Satisfaction, Partner Management, IP Cameras, Sales, CRM, Strategy, Management, Security Management, System Design, Professional Services, Managed Services, Consulting, SaaS, Product Management, Executive Management, Service Delivery, Integration, New Business Development, Cloud Computing

Education
California State University, Chico   1976 — 1980
BS

Justin Searles Justin Searles Greater Boston Area Details
Justin Searles's Aspect Communications Experience 1996 - 2006
Job Principal System Administrator at EMC
Industry Computer Software
Experience
EMC  May 2014 - Present
Westford Fire   June 2007 - Present
EMC  June 2006 - February 2013
Aspect Communications   1996 - 2006

Skills
Agile Methodologies, Software Development, Software Engineering, Linux, XML, Java, Cloud Computing, ClearCase, C++, Unix, .NET, Distributed Systems, C#, Enterprise Software, Web Services, Test Automation, SQL, Microsoft SQL Server

Education
University of Massachusetts, Amherst   1991 — 1996
Bachelor of Science (BS), Computer Systems Engineering

Anna Maria College   2010 — 2012
Bachelor of Science (BS), Fire Science, 3.9

Helen A Helen A Dallas/Fort Worth Area Details
Helen A's Aspect Communications Experience March 2000 - March 2001
Job Office Administrator/Local QSHE Manager
Industry Executive Office
Experience
A global transportation and logistics company   May 2014 - Present
Fleet Pride, Inc. (PDC)   September 2011 - May 2014
Crawford & Company  September 2009 - April 2011
Equipment Depot  February 2004 - February 2009
VHA  April 2001 - December 2003
Aspect Communications   March 2000 - March 2001
CSI  May 1990 - September 2000

Skills
Human Resources, Administrative..., Executive..., PeopleSoft, Outlook, MS Office Suite, AS 400, Sales Management, Budgets, Employee Benefits, Customer Service, Training, Management, Microsoft Word, Microsoft Excel, HRIS, Sales, Payroll, Organizational..., Microsoft Office, Invoicing, IBM iSeries, Time Management, Administrative...

Education
Dallas County Community College
Associates

Bishop Dunne High School
Yes

Melissa Helmkee Melissa Helmkee Greater Atlanta Area Details
Melissa Helmkee's Aspect Communications Experience 2000 - July 2002
Job Area Manager at AT&T
Industry Telecommunications
Experience
AT&T  July 2015 - Present
AT&T  February 2005 - Present
Aspect Communications   2000 - July 2002
Sprint  1997 - 2000
US Navy  December 1992 - December 1996

Skills
Leadership, Project Management, PMP, Process Improvement, Program Management, Business Development, Business Analysis, Team Leadership, Telecommunications

Education
Capella University   2008 — 2011
BSIT, Project Management

Garfield High School   1984 — 1986

Diane Petit Diane Petit Stamford, Connecticut Details
Diane Petit's Aspect Communications Experience 2000 - 2002
Job Telecommunications Marketing; English Teacher
Industry Telecommunications
Experience
Berlitz Corporation  Tutor, English/ESLMarketing CommunicationsOctober 2009 - Present
Verizon  July 2008 - September 2009
Public Schools  2003 - 2008
Aspect Communications   2000 - 2002
Executone Information Systems  1995 - 1999
Nortel Networks  January 1992 - January 1995

Skills
Marketing Communications, Marketing, B2B Marketing, Web Content, CRM, Webinars, Marketing Strategy, Press Releases, Content Development, Sales, Messaging, White Papers, Value Propositions, Lead Generation, Business Case, Competitive Intelligence, Proposal Writing, Market Planning, Value Proposition, Public Relations, e, Writing Coach, English Teacher, ESL...

Education
Columbia University in the City of New York
Master of Arts (M.A.), Instructional Technology & Media

University of Iowa
BA in English, Iowa Writers' Workshop

Skidmore College
English Language and Literature/Letters

St. Margaret's Mcternan
H.S., Collge Prep

Sriram Bhagavatula Sriram Bhagavatula San Francisco Bay Area Details
Sriram Bhagavatula's Aspect Communications Experience 1994 - 1995
Job Strategy & Business Development at Cisco Systems
Industry Telecommunications
Experience
Cisco Systems  2010 - Present
McKinsey & Company  2008 - 2010
Google  2006 - 2008
Caspian Networks  2000 - 2006
CellNet Data Systems  1995 - 2000
Aspect Communications   1994 - 1995
C-DOT  1991 - 1992

Skills
Product Management, Telecommunications, Java, Business Development, Go-to-market Strategy, Cloud Computing, Strategic Partnerships, Unix, Embedded Systems, Management Consulting, Product Marketing, IT Strategy, Corporate Strategy, Strategic Planning, Internet of Things, Smart Grid, Middleware, SaaS, Enterprise Software, C++, Linux

Education
University of California, Berkeley - Walter A. Haas School of Business
MBA, Concentration in Strategy and Marketing

University of Louisiana at Lafayette
MS Computer Science, Emphasis in Distributed Systems and High Performance Computing, Dean's List

Birla Institute of Technology and Science
BS Computer Science, Graduated with Distinction

Ajith Gopalakrishnan Ajith Gopalakrishnan San Francisco Bay Area Details
Ajith Gopalakrishnan's Aspect Communications Experience June 1998 - March 2004
Job Senior Director Corporate Engineering at MetricStream
Industry Computer Software
Experience
MetricStream  August 2015 - Present
MicroDental Laboratories  February 2013 - May 2015
Aspect Software  November 2007 - February 2013
Aspect Software  January 2007 - November 2007
Aspect Software  March 2004 - January 2007
Aspect Communications   June 1998 - March 2004

Skills
Solaris, ASP, Oracle, PL/SQL, Java, JavaScript, Visual Basic, Sybase, ColdFusion, VBScript, Operating Systems, Data Warehousing, Integration, Oracle E-Business Suite, Business Intelligence, SharePoint, Oracle Applications, Requirements Analysis, Project Management, CRM, SOA, Enterprise Software, Microsoft SQL Server, Linux, SDLC, ERP, Architecture, Outsourcing, SaaS, Enterprise Architecture, Agile Methodologies, Architectures, Cloud Computing, Software Project..., IT Strategy, Software Development, Solution Architecture

Education
San Jose State University   2002 — 2005
MS

Bangalore University   1991 — 1994
BS

Labasa College

Labasa College

Labasa College

Vitaliy Pilipenko Vitaliy Pilipenko Greater Boston Area Details
Vitaliy Pilipenko's Aspect Communications Experience September 1997 - October 1999
Job QA Manager at Nuance Communications.
Industry Computer Software
Experience
Nuance Communications  October 2012 - Present
Nuance Communications; Scansoft Inc   November 2002 - October 2012
SpeechWorks  October 1999 - November 2002
Aspect Communications   September 1997 - October 1999

Skills
Agile Methodologies, Enterprise Software, IVR, Integration, Management, Natural Language..., Nuance, Perl, QA Engineering, Quality Assurance, Scrum, Speech, Software Development, Mobile Applications, Testing, Cloud Computing, Requirements Analysis, SaaS, Software Engineering, Software Design, Software Quality..., Software Project..., Unix, Test Automation, Speech Recognition, Java, SDLC, XML, Usability Testing, Product Management, Mobile Devices, Mobile Technology, People Skills, Project Management, Silk Central, Rally, Seapine Test Track Pro, People Management

Education
University of Massachusetts Boston   1997 — 1999
BS, Computer Science

Ukrainian State Chemical Technology University, Dnipropetrovsk   1989 — 1993
BS, Process Automation/Design

Ron Sandstrom Ron Sandstrom Greater Boston Area Details
Ron Sandstrom's Aspect Communications Experience 1998 - 2000
Job Chief Technology Officer at MiriSystems, Senior Consultant RLSAND
Industry Computer & Network Security
Experience
MiriSystems, LLC   October 2007 - Present
RLSand Inc   January 2004 - Present
Community Boating Boston   October 2007 - September 2009
myteam.com  2000 - 2001
Aspect Communications   1998 - 2000
Voicetek  1998 - 1999
Pilot Software  1995 - 1997
Lotus Development  1985 - 1995
IBM (Lotus Development)   1985 - 1994

Skills
Software Development, Cloud Computing, Agile Methodologies, Enterprise Software, Software Engineering, Distributed Systems, Scalability, Product Management, Security, Enterprise Architecture, Software Design, Linux, Architecture, Software Project..., XML, Start-ups, Java, C++, Virtualization, Databases, Web Services, Integration, SQL

Education
Northeastern University   1996 — 1998
MSCS

Boston University   1973 — 1977
BA

Dipesh Valia Dipesh Valia San Francisco Bay Area Details
Dipesh Valia's Aspect Communications Experience 2000 - 2005
Job Lead Engineer, Product Solutions at Walmart eCommerce
Industry Computer Software
Experience
Walmart eCommerce  2014 - Present
Aspect Software  2007 - 2014
Aspect Software  2006 - 2007
Aspect Communications   2000 - 2005
BindView Development  January 2000 - May 2000

Skills
CTI, Enterprise Software, Agile Methodologies, IVR, Software Development, VoIP, System Architecture, Software Engineering, SIP, Telecommunications, Integration, Distributed Systems, Product Management, Software Project..., Cloud Computing

Education
Carnegie Mellon University - Tepper School of Business   2006 — 2009
Master of Business Administration (M.B.A.)

University of Houston   1997 — 1999
M.S, Computer Science

Dr B.A.T.U
B.Tech, Chemical

Henry Su Henry Su San Francisco Bay Area Details
Henry Su's Aspect Communications Experience 1999 - 2005
Job Software Engineer
Industry Medical Devices
Experience
Think Surgical  2012 - Present
Abbott Medical Optics  2006 - 2012
Aspect Communications   1999 - 2005

Education
DePaul University
MS

University of Illinois at Chicago
BS

ANTHONY TonyTek© MITCHELL ANTHONY TonyTek© MITCHELL Greater Los Angeles Area Details
ANTHONY TonyTek© MITCHELL's Aspect Communications Experience June 1999 - February 2000
Job IT Analyst Computer Hardware/Software Technician
Industry Information Technology and Services
Experience
ADA  2013 - 2015
HP  February 2007 - December 2008
ASCSC   February 2005 - February 2007
SJSU ASCSC   2004 - 2007
SJSU Housing Computer lab   2001 - 2004
NSBE  1999 - 2004
Network Appliance  June 2003 - September 2003
Cisco Systems  June 2000 - February 2001
Aspect Communications   June 1999 - February 2000

Skills
TCP/IP, Operating Systems, Microsoft Office, XP, Troubleshooting, Windows Server, Technical Support, Networking, PHP, HTML, Servers, SQL, Hardware, VMware, Project Management, Active Directory, System Deployment, Visual Basic, Access, Windows XP, Perl, XML, Java, System Administration

Education
De Anza College   2009 — 2009

San Jose State University   1998 — 2007
BS, MIS

Ventura College   1994 — 1998
n/a, General

Amanda Brijpaul Amanda Brijpaul Santa Clara, California Details
Amanda Brijpaul's Aspect Communications Experience November 2000 - January 2001
Job Sales Training Programs Curriculum Manager, Instructional Designer at Apple
Industry Computer Software
Experience
Apple  April 2014 - Present
IBM  February 2003 - 2014
Rational Software  January 2001 - February 2003
Aspect Communications   November 2000 - January 2001
Masters Institute  January 2000 - November 2000
Peel Adult Learning Center   1999 - 2000
Chung Ang University, Seoul South Korea   September 1996 - June 1998
Quinte Learning Center   1993 - 1994

Skills
Instructional Design, Captivate, Information Architecture, Instructor-led Training, Software, E-Learning, Blended Learning, Hands-on Training, Curriculum Design, Distance Learning, Camtasia, Training, Software Documentation, Knowledge Management, Instructional Technology, Workshop Facilitation, Usability, Training Delivery, Task Analysis, Learning Management, Performance Improvement, Testing, Consulting, Adult Education, Employee Training, Needs Analysis, Solution Architecture, Human Computer..., Flash, Software Project..., RoboHelp, Learning Management..., Requirements Gathering, Change Management, Strategy, RUP, Technical Training, Project Management, Technical Communication, Online Help, Dreamweaver, Technical Writing

Education
Brock University   1998 — 1999
Master's degree, Education, Curriculum Development and TESL

University of Toronto   1989 — 1994
BA, English and Math

James Ibarra James Ibarra San Francisco Bay Area Details
James Ibarra's Aspect Communications Experience 1996 - 2002
Job Warehouse Supervisor at VEM Vacuum Engineering & Materials Co.
Industry Semiconductors
Experience
VEM Vacuum Engineering & Materials Co.   April 2008 - Present
Rubicor Medical  August 2007 - March 2008
Cytyc Surgical Products  June 2005 - June 2007
Aspect Communications   1996 - 2002

Skills
FDA, Medical Devices, Process Improvement, Cross-functional Team..., Customer Service, Manufacturing, Quality Assurance, Continuous Improvement, ISO 13485, Quality System, Product Development, SPC, Team Building, Sales Management, Management, Software Documentation, Sales Operations, Strategic Planning, Lean Manufacturing, CAPA, Six Sigma

Education
De Anza College

Claudia (Malaspina) Slane Claudia (Malaspina) Slane San Francisco Bay Area Details
Claudia (Malaspina) Slane's Aspect Communications Experience 1999 - 2000
Job Sr. National Channel Account Manager at ForeScout Technologies
Industry Computer Software
Experience
ForeScout Technologies  April 2015 - Present
Intel Security  April 2013 - April 2015
McAfee  October 2011 - April 2013
McAfee  January 2010 - October 2011
McAfee  November 2008 - December 2009
Secure Computing Corporation  2007 - November 2008
Symantec Corporation  June 2005 - May 2007
Veritas Software Corporation  June 2000 - June 2005
Aspect Communications   1999 - 2000

Skills
Channel, SaaS, Solution Selling, DLP, Enterprise Software, Cloud Computing, Encryption, Sales Enablement, Endpoint Security, Resellers, Channel Partners, IPS, Channel Relationships, Channel Engagement, Channel Account..., Channel Relationship..., VAR recruitment, Channel Sales..., Partner Engagement, MDF, Quota Achievement, Managing Partner...

Education
California Polytechnic State University-San Luis Obispo   1997 — 1999

Mark Hunsaker Mark Hunsaker Grand Rapids, Michigan Details
Mark Hunsaker's Aspect Communications Experience August 1998 - August 2001
Job Vice President of Marketing Storage & Organization
Industry Consumer Goods
Experience
Knape & Vogt Manufacturing Company   March 2011 - Present
John Sterling Corporation  July 2007 - March 2011
John Sterling Corporation  February 2006 - July 2007
Hampton Products International  October 2004 - September 2005
Hampton Products International  June 2003 - October 2004
Silicon Graphics, Inc. (SGI)   May 2002 - August 2002
Aspect Communications   August 1998 - August 2001

Skills
Sales, Product Development, Brand Management, Marketing Management, Advertising, Selling, Social Media Marketing, Marketing, Negotiation, Graphic Design, Market Research, P&L, Product Launch, New Business Development, Retail, Forecasting, Competitive Analysis, Strategic Planning, Marketing Communications, Segmentation, Leadership, Product Management, Key Account Management, Pricing, Account Management, Integrated Marketing, Consumer Products, Brand Development, Product Marketing, Business Planning, Email Marketing, Team Building, Cross-functional Team..., Customer Service, Packaging, CRM, Strategy, Business Development, Global Marketing, B2B, Sales Management, Market Planning, Business Strategy, Management, Sourcing, Marketing Strategy, Budgets, P&L Management

Education
Carnegie Mellon University - Tepper School of Business   2001 — 2003
MBA

Brigham Young University   1992 — 1998
BA

Douglas Rapport Douglas Rapport Washington D.C. Metro Area Details
Douglas Rapport's Aspect Communications Experience October 2004 - October 2005
Job Realtor at Keller Williams Realty Dulles
Industry Telecommunications
Experience
Weichert Realtors  November 2012 - Present
Avaya  July 2007 - May 2012
SER Solutions  September 2006 - May 2007
Independent Consulting  January 2006 - August 2006
Aspect Communications   October 2004 - October 2005
Genesys Telecommunications  May 2000 - October 2004
AT&T  April 1993 - May 2000
Sprint Communications  May 1989 - May 1993

Skills
Business Development, Account Management, Sales, Contact Centers, SaaS, Business Alliances, IVR, Call Center, Solution Selling, Channel, Unified Communications, Enterprise Software, Strategic Partnerships, Professional Services, CTI, Call Centers, Channel Partners, Leadership, Management

Education
Georgetown University - The McDonough School of Business   1987 — 1989
Master of Business Administration (M.B.A.)

Carnegie Mellon University   1979 — 1983
BS, Applied History

Judy Schaffer Carr Judy Schaffer Carr Tampa/St. Petersburg, Florida Area Details
Judy Schaffer Carr's Aspect Communications Experience January 1997 - October 2001
Job Subaru Care Connect Program Manager at AutoLoop
Industry Computer Software
Experience
AutoLoop  October 2011 - Present
Fortis Software   June 2005 - December 2013
Fortisware   September 2009 - October 2011
Schaffer Consulting  October 2001 - January 2008
First Advantage  August 2003 - September 2004
Aspect Communications   January 1997 - October 2001
Voicetek  1997 - 1998
Transparent Language  1994 - 1995
MITRE Corporation  1987 - 1994

Skills
Program Management, Requirements Analysis, RFP, Technical Writing, Microsoft Office, MS Project, Customer Relations, VBA, SDLC, Excel, Microsoft Excel, Software Development

Education
Brandeis University   1983 — 1987
BA, Linguistics & Cognitive Science / Computer Science

Jeremy Landa Jeremy Landa Greater Nashville Area Details
Jeremy Landa's Aspect Communications Experience 1997 - 2000
Job Chief Financial Officer at Qualifacts
Industry Information Technology and Services
Experience
Qualifacts  June 2015 - Present
Cybera  April 2015 - June 2015
Cybera  March 2014 - April 2015
Simplex Healthcare  July 2013 - February 2014
Simplex Healthcare  June 2012 - June 2013
Simplex Healthcare  March 2009 - May 2012
Gaylord Entertainment  May 2007 - February 2009
Gaylord Entertainment Company  January 2004 - May 2007
Equinox Information Systems  2000 - 2002
Aspect Communications   1997 - 2000

Skills
Financial Analysis, Due Diligence, Competitive Analysis, Valuation, Strategic Planning, Business Development, Healthcare, Project Management, Forecasting, Analytics, Strategic Financial..., Accounting, Analysis, Leadership, Finance, Budgets, Mergers & Acquisitions

Education
Vanderbilt University - Owen Graduate School of Management   2002 — 2004
MBA, Finance/Accounting

Emory University   1993 — 1997
BA, History

Hume-Fogg Academic Magnet High School   1989 — 1993

Gopi Tokala Gopi Tokala Dallas/Fort Worth Area Details
Gopi Tokala's Aspect Communications Experience 2003 - 2005
Job Managing Director/Oracle Architect at iProvide Solutions
Industry Information Technology and Services
Experience
iProvide Solutions   October 2011 - Present
Goodman Networks  September 2010 - September 2011
Goodman Networks  February 2009 - September 2010
Hitachi Consulting  September 2007 - February 2009
Oracle  May 2007 - July 2007
Navisite  2005 - 2007
Aspect Communications   2003 - 2005
EDS  July 2001 - July 2003
Solix Technologies  1998 - 2001

Skills
Oracle E-Business Suite..., Order to Cash, Procure to Pay, Quote to Cash, Projects to Profit, People to Paycheck, Projects, Oracle E-Business Suite, Procure-to-Pay, Oracle Applications, ERP, Oracle, Integration, Program Management, Oracle HR, Business Process, SDLC, Solution Architecture, Project Management, Process Improvement, Data Migration, Requirements Gathering, IT Strategy, Systems Analysis, PL/SQL, Vendor Management, Oracle Reports, Order Management, Analysis, SQL, Management, Business Process..., Business Intelligence, Requirements Analysis, Business Analysis, Financials, Professional Services, Consulting

Education
Acharya Nagarjuna University   1991 — 1995
Bachelor, Civil Engineering

Alan Burnstine Alan Burnstine Washington D.C. Metro Area Details
Alan Burnstine's Aspect Communications Experience 2004 - 2005
Job Senior Business Liaison at Amtrak
Industry Telecommunications
Experience
Amtrak  October 2011 - Present
Amtrak / DISYS   March 2010 - September 2011
Aspect Software  2005 - 2009
Aspect Communications   2004 - 2005
Aspect Communications   2001 - 2004
Aspect Telecommunications  1999 - 2000
Aspect Telecommunications  1996 - 1999
Aspect Telecommunications  1995 - 1996
MCI  1987 - 1995

Skills
IVR, ACD, CTI, Unified Communications, Telephony, VoIP, Contact Centers, Call Center, Telecommunications, Cloud Computing, SaaS, Enterprise Software, Management, System Deployment, Integration, Managed Services, System Architecture, Workforce Management, Vendor Management, Software Development, Business Analysis, Product Management, Call Centers, CRM, Professional Services, Pre-sales, Solution Architecture, Technical Support, Mobile Devices, SIP, Solution Selling, Avaya, IP, Program Management, Data Center

Education
Dutchess Community College

Nick Dagiantis Nick Dagiantis Greater Chicago Area Details
Nick Dagiantis's Aspect Communications Experience 2000 - 2001
Job Global Channel Programs at Tellabs
Industry Telecommunications
Experience
Coriant, Inc.   September 2012 - Present
Aspect Software  February 2005 - April 2012
Contractor  2003 - 2005
National Hellenic Museum  2001 - 2003
Aspect Communications   2000 - 2001
Arthur Andersen  1994 - 1999

Skills
Birst Business..., Salesforce.com, Channeltivity..., Microsoft Office, Business Intelligence, SharePoint, Analysis, Budgets, Marketing Strategy, Competitive Analysis, Sales, Channel Partners, Sales Operations, Product Development, Telecommunications, SaaS, Managed Services, CRM

Education
Benedictine University   1993 — 1994
Bachelor's degree, Accounting

Mark Lepko Mark Lepko Greater Chicago Area Details
Mark Lepko's Aspect Communications Experience 1993 - 2000
Job PRESIDENT Lepko Consultants
Industry Telecommunications
Experience
LEPKO Consultants   January 2015 - Present
VOCALCOM USA & Canada   September 2014 - January 2015
Calabrio, Inc  April 2013 - July 2014
Altitude Software  January 2007 - April 2013
CosmoCom  2005 - 2007
VoiceGenie   2003 - 2004
Verint Systems, Inc  2000 - 2003
Aspect Communications   1993 - 2000
Rockwell International  1988 - 1993
ENCORE TRAVEL   1980 - 1983

Skills
SaaS, Enterprise Software, Contact Centers, Solution Selling, Unified Communications, Professional Services, Executive Management, Tops, IVR, Sales Process, Business Development, Direct Sales, ACD, Product Management, Channel Partners, Call Centers, Mobile Devices, Strategy, Sales, Go-to-market Strategy, Managed Services, CRM, Pre-sales, VoIP, Lead Generation, Strategic Partnerships, Cloud Computing, Telecommunications, CTI, Salesforce.com, Partner Management

Education
Drexel University
Economics

Suzanne Sugimoto Suzanne Sugimoto San Francisco Bay Area Details
Suzanne Sugimoto's Aspect Communications Experience 1996 - 1999
Job Retired
Industry Computer Software
Experience
Retired  January 2012 - Present
Genesys  July 2011 - January 2012
Genesys  March 2009 - July 2011
Genesys Telecommunications Laboratories, Inc.   2005 - December 2007
Genesys  March 2002 - March 2005
Aspect  1996 - 1999
Aspect Communications   1996 - 1999
Aspect Telecommunications  1996 - 1999

Education
California Polytechnic State University-San Luis Obispo   1984 — 1989
Bachelor of Arts (B.A.), Communications

Shelley Bowman Shelley Bowman Greater Nashville Area Details
Shelley Bowman's Aspect Communications Experience 1997 - 2003
Job Operations Finance at Healthways, Inc
Industry Hospital & Health Care
Experience
Healthways, Inc  May 2007 - Present
AIM Healthcare Service Inc.   2006 - 2007
AIM Healthcare  2006 - 2007
Aspect Communications   1997 - 2003
Aspect  1997 - 2003

Skills
Healthcare Information..., Business Development

Education
Vanderbilt University - Owen Graduate School of Management   2003 — 2005
MBA, Strategy

Davidson College   1993 — 1997

Vince Romo Vince Romo United States Details
Vince Romo's Aspect Communications Experience July 1999 - January 2002
Job Telephony Expert and IT Solutions Provider Business Owner
Industry Telecommunications
Experience
Owner  September 2002 - Present
Verizon Business  June 2009 - May 2010
Radish Systems, LLC   2010 - 2010
Aspect Communications   July 1999 - January 2002
MCI  August 1997 - July 1999
Black Hills Medical Center   April 1995 - August 1997

Skills
Call Center, IVR, Telephony, CTI, VoIP, Telecommunications, Databases, Unified Communications, PBX, ACD, Vendor Management, Speech Recognition, Consultancy, ITIL, HTML, Salesforce.com, Visio, Problem Solving, Cisco, Aspect, Cisco ICM, Nuance, Call Routing, Genesys, Unix, Contact Centre, Software Development, Contact Centers, Cisco Call Manager, NICE Call Recording, Cloud Computing, Call Centers, Networking, Data Center

Education
Coleman College   1978 — 1979

Juan M. Garcia Juan M. Garcia San Francisco Bay Area Details
Juan M. Garcia's Aspect Communications Experience February 2000 - December 2000
Job Sr. Systems Engineer at Stanford Health Care
Industry Information Technology and Services
Experience
Stanford Health Care  May 2015 - Present
eHealthInsurance  June 2007 - May 2015
Genentech  February 2006 - June 2007
CV Therapeutics  2005 - 2006
Abbott Vascular Devices  July 2004 - March 2005
Ciena  December 2000 - July 2004
ONI Systems  December 2000 - July 2004
Aspect Communications   February 2000 - December 2000
Track Computers   December 1998 - February 2000
Gemological Research Corp.   June 1994 - December 1998

Skills
TCP/IP, Operating Systems, Windows Server, OS X, Windows, VMware, Group Policy, Active Directory, Microsoft Office, Customer Service, SCCM, Security, System Administration, Troubleshooting, Network Administration, Computer Hardware, Hardware, Outlook, DNS, Windows 7, Powershell, Windows XP, Cisco Technologies, Imaging, Administration, Cisco, SQL Server, Excel, VBScript, Software Packaging, Windows 7 Migration, Windows Vista, Windows XP Pro, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Batch Files, Scripting, Microsoft Office 2007, Microsoft Office 2010, Mac OS, Security Patch..., IT Security Policies, IT Security Best..., Casper Suite, Dell Computers, PCI Standards, Information Security, IT Management, Query Writing

Education
College of San Mateo   1991 — 1993

Skyline College   1989 — 1991

Capuchino   1986 — 1989

Yanqing Guan Yanqing Guan San Francisco Bay Area Details
Yanqing Guan's Aspect Communications Experience December 1998 - January 2008
Job Engineer at Aspect Software
Industry Telecommunications
Experience
Aspect Software  February 2008 - September 2013
Aspect Communications   December 1998 - January 2008
Nortel Networks  April 1995 - March 1998

Skills
TCP/IP, Embedded Systems, Linux, Cloud Computing, Telecommunications, CTI, Multithreading, Software Engineering, Distributed Systems, C/C++, Java, ClearCase, ClearQuest, Agile Methodologies, IVR, Perl, .NET, VoIP, SIP, TDD, FDD

Education
Beijing University of Post and Telecommunications
Master's Degree, Computer Science

Beijing University of Posts and Telecommunications
Bachelor's Degree, Wireless Telecommunication

Julie Fasone Julie Fasone Greater Nashville Area Details
Julie Fasone's Aspect Communications Experience September 2001 - November 2002
Job Product Marketing Consultant
Industry Information Technology and Services
Experience
Aspect Software  September 2005 - December 2009
Aspect Communications   September 2001 - November 2002
Aspect Communications   August 2000 - August 2001
Aspect Communications   January 2000 - August 2000
TCS Management Group   February 1999 - January 2000
Citysearch.com  January 1997 - June 1998
CompuServe  June 1995 - December 1996
CompuServe  February 1991 - June 1995

Skills
Product Marketing, Sales Enablement, Product Launch, Social Media Marketing, Integrated Marketing, Integrated Marketing..., Enterprise Solution..., Communication Skills, Competitive Analysis, Cross-functional Team..., Go-to-market Strategy, RFP Content Management, Leadership, Management, Marketing

Education
The Ohio State University - The Max M. Fisher College of Business   1984 — 1987
Bachelor of Science Business Administration (B.S.B.A.), Marketing

Franklin University   1982 — 1984
Associate of Science Business Administration (A.S.B.A), Business

Cynthia Foo Cynthia Foo San Francisco Bay Area Details
Cynthia Foo's Aspect Communications Experience April 2000 - February 2001
Job Senior Customer Success Manager
Industry Computer Software
Experience
Oracle  February 2001 - Present
Aspect Communications   April 2000 - February 2001
3Com  1999 - 2000

Skills
Cross-functional Team..., Service Delivery, Management, Technical Support, PMP, CRM, Team Building, Business Intelligence, Troubleshooting

Education
Pace University   1993 — 1996
BS, Office Information Systems

Baruch College, City University of New York (CUNY)

Jay Cross Jay Cross Columbia, South Carolina Area Details
Jay Cross's Aspect Communications Experience 1999 - 2003
Job Analyst at SCANA
Industry Utilities
Experience
SCANA  2005 - Present
BlueCross BlueShield of SC  2003 - 2005
Aspect Communications   1999 - 2003

Education
Auburn University   1997 — 1999
MBA, MIS

Clemson University   1992 — 1996

Eric Meyer Eric Meyer Greater Boston Area Details
Eric Meyer's Aspect Communications Experience April 1999 - December 1999
Job Sr. Technical Recruiter at Dell
Industry Staffing and Recruiting
Experience
Dell / EqualLogic   July 2011 - Present
Constant Contact  July 2010 - July 2011
Kronos  March 2009 - June 2010
Kronos  March 2008 - December 2008
Charles River Development  November 2007 - February 2008
Low Rate Mortgage / Orion Mortgage   July 2002 - November 2007
Impact Networks   June 2000 - July 2002
Alpha Processors Inc   March 2000 - June 2000
Mercury Computer Systems  December 1999 - June 2000
Aspect Communications   April 1999 - December 1999

Skills
Recruiting, Corporate Recruiting, Technical Recruiting, Strategic Hiring, Technical Hiring, Hiring Employees, Job Descriptions, Interviews, Behavioral Interviewing, Pipeline Development, Sourcing, Strategic Sourcing, IT Sourcing, Closing Candidates, Phone Screening, Phone Skills, Social Media, twitt, LinkedIn, Facebook, Dell Computers, Constant Contact, Kronos, CRM, Internet Recruiting

Education
Bentley University   1990 — 1995
BS, Business Communications

Trinity High School

Hilary Casstevens Hilary Casstevens Indianapolis, Indiana Area Details
Hilary Casstevens's Aspect Communications Experience 1999 - 2000
Job Client Executive at ITsavvy
Industry Information Technology and Services
Experience
ITsavvy  August 2014 - Present
Five-Star Technology Solutions  May 2013 - March 2014
Global Gov/Ed  2006 - May 2013
RiverWood Financial Group   2004 - 2006
Cendant Mortgage  2003 - 2004
First Horizon Home Loans  2001 - 2003
Interactive Intelligence  2000 - 2001
Aspect Communications   1999 - 2000
Allegiant Technology Group   1997 - 1999
Andersen Consulting  1993 - 1997

Skills
Account Management, Cold Calling, Sales Process, Direct Sales, B2B, New Business Development, Sales Management, Solution Selling, Sales Presentations, Sales, Relationship Management, Liaison, Special Events..., Charity, Client Rapport, Pragmatic, Partnership-building, Solution-driven, Keen Listener, Adaptable & a quick...

Education
Ball State University   1992 — 1993
Master of Science (MS), Information and Communication Sciences

Ball State University   1988 — 1992
Bachelor of Science (BS), Criminal Justice and Criminology

Jim Perlowski Jim Perlowski Greater Chicago Area Details
Jim Perlowski's Aspect Communications Experience 1995 - 2000
Job Senior Systems Engineering Manager at Cisco Systems
Industry Computer Networking
Experience
Cisco Systems  October 2011 - Present
Cisco  July 2010 - September 2011
Cisco Systems  December 2004 - July 2010
ShoreTel  2000 - 2004
Aspect Communications   1995 - 2000

Skills
Unified Communications, VoIP, Cisco Technologies, CTI, Cisco Call Manager, IVR, Sales Engineering, SIP, Unified Messaging, Telephony, H.323, Cloud Computing, Telepresence, ACD, Channel Partners, Network Architecture, QoS, SIP Trunking, WAN

Education
DePaul University   1990 — 1993
Master of Business Administration (M.B.A.), Information Technology

Northern Illinois University   1983 — 1987
Bachelor of Science (B.S.), Operations Management

Nelson Mai Nelson Mai San Jose, California Details
Nelson Mai's Aspect Communications Experience 1989 - 2000
Job Telecommunications Professional is looking for new opportunity
Industry Telecommunications
Experience
Robert Half International  2002 - 2008
AT&T WIRELESS  2001 - 2002
SEVANT INTERNATIONAL INC.   2000 - 2001
Aspect Software  1989 - 2001
Aspect Communications   1989 - 2000
ASPECT TELECOMMUNICATIONS CORP   1989 - 2000
System Software   August 1983 - February 1989

Skills
Telecommunications, Integration, Troubleshooting, Technical Support, Call Centers, Servers, Management, Software Installation, Wireless, Infrastructure, System Deployment, SaaS, VoIP, Operating Systems, Professional Services, Customer Satisfaction, Testing, Unified Communications, Call Center, Architecture, Toll Free, Call Routing, Avaya, Aspect ACD, Unix, IVR, Customer Service, Telco, Telephony, Information Technology, Mobile Technology, Data Center, Vendor Management, Workforce Management, Workflow, Voice Mail, Cisco Call Manager, I3, CIC, Trunking, Electro-mechanical, Unix Shell Scripting, VxWorks, Windows, T1, PSTN, Equipment Installation

Education
San Jose City College   1985 — 1987
SAN JOSE CITY COLLEGE, San Jose, California, USA – Computer Science Technology

De Anza College   1985 — 1985
DEANZA COLLEGE, Cupertino, California, USA - Mathematics

Alameda Technical College   1982 — 1984
ALAMEDA TECHNICAL COLLEGE, Hayward, California, USA, Electro-Mechanical

Kristie Cross Kristie Cross Columbia, South Carolina Area Details
Kristie Cross's Aspect Communications Experience March 2000 - June 2002
Job Director, Revenue Cycle Strategy at Palmetto Health
Industry Accounting
Experience
Palmetto Health  January 2015 - Present
Palmetto Health  May 2009 - Present
Grant Thornton  August 2008 - April 2009
Grant Thornton  August 2005 - August 2008
Grant Thornton  January 2004 - July 2005
Aspect Communications   March 2000 - June 2002

Skills
Financial Reporting, Auditing, Process Improvement, GAAP, Accounting, Financial Analysis, Budgets, Internal Controls, Access, Financial Accounting, Analysis, Leadership, Variance Analysis, Internal Audit, Payroll

Education
University of South Carolina-Columbia   2002 — 2003
MACC, Accountancy

Davidson College   1996 — 2000
BA, Chemistry

Gordon Hanson Gordon Hanson Winnipeg, Canada Area Details
Gordon Hanson's Aspect Communications Experience June 1998 - August 2001
Job Consultant at Sierra Systems
Industry Computer Software
Experience
Sierra Systems  October 2011 - Present
IBM Application Services  November 2009 - August 2010
IBM Global Services  March 2007 - November 2009
IBM Canada Ltd.  February 2004 - March 2007
IT Consultant (self employed)   May 2001 - February 2004
Aspect Communications   June 1998 - August 2001

Skills
Contact Center Design, Enterprise..., Strategic Technology..., Large Scale Deployments, Systems Analysis, Requirements Gathering, C++, JavaScript, VB.NET, C#, .NET, ASP, ASP.NET, Programming, Problem Solving, Supportability, Availability, Capacity, Disaster Recovery, Contact Centers, IVR, Business Analysis, Maintenance & Repair, CTI, Java, Integration, Call Centers

Education
CDI
Microcomputer programming Diploma, Computer Programming

Algonquin College of Applied Arts and Technology   1990 — 1991
EE Technology

Natalya Shaffer Natalya Shaffer San Francisco Bay Area Details
Natalya Shaffer's Aspect Communications Experience 2000 - 2001
Job Office Management/Facilities/Executive Administrative Assistant at Philips & Lite On Digital Solutions USA, Inc
Industry Human Resources
Experience
Philips & LiteOn Digital Solutions  October 2013 - Present
Kent H. Landsberg  October 2012 - July 2013
URS Corporation (Oakland)   October 2008 - October 2010
Volt Services Group  July 2008 - October 2008
VOLT SERVICES GROUP @ TIVO INC   January 2006 - September 2006
EDS@ ASPECT COMMUNICATIONS   June 2001 - August 2004
Aspect Communications   2000 - 2001
Read-Rite Corporation  1999 - 2001
OPEN MANAGEMENT SOFTWARE INC   September 1998 - October 2000
ANN WELLS TEMPORARY SERVICES@ READ-RITE CORPORATION   September 1996 - September 1998

Skills
Time Management, HRIS, Management, Invoicing, Clerical Skills, Administrative..., Office Management, Microsoft Office, Office Administration, Front Office, Human Resources, ADP Payroll, Events Coordination, Recruiting, Sourcing, Drafting Policies, IT Helpdesk, Organizational..., Confidentiality, Purchase Management, Purchase Orders, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Call Center Management, Analysis, Payroll, Employee Relations, Interviews, Administration, Team Building, Event Planning

Education
Mission College   2000 — 2001
Liberal Arts

Evergreen Valley College   1999 — 2001
Physcology/Criminal Justice

Independence High School General Education, College   1991 — 1994
Diploma, General Education

Darcy Euglow Darcy Euglow San Francisco Bay Area Details
Darcy Euglow's Aspect Communications Experience 2003 - 2003
Job Administrative Assistant
Industry Telecommunications
Experience
Aspect Communications   2003 - 2003
Logistics  2002 - 2003
Tony La Russa's Animal Rescue Foundation  2001 - 2001
Tilia  2000 - 2001

Education
Chapman University   1998 — 1999
Multiple Subject Teaching Credential

California State University-Chico   1991 — 1996
Recreation with option in Resort and Lodging Management

Nick Panagiotopoulos Nick Panagiotopoulos San Francisco Bay Area Details
Nick Panagiotopoulos's Aspect Communications Experience February 1993 - March 2006
Job Aspect Engineer at Express Scripts
Industry Electrical/Electronic Manufacturing
Experience
Express Scripts  June 2013 - Present
Bank of America  July 2012 - May 2013
Aditi Consulting   June 2010 - October 2010
SS8 Networks  March 2006 - October 2009
SS8  March 2006 - October 2008
SS8 Networks  2006 - 2008
Aspect Communications   February 1993 - March 2006
Aspect Software  February 1993 - February 2006
Aspect Communications   1993 - 2006
Intelogic Trace  1985 - 1993

Skills
Telephony, CTI, Call Center, IP, ACD, Telecommunications, Unified Communications, IVR, VoIP, Call Centers, SIP, Enterprise Software, Cloud Computing, Integration, Testing, Technical Support, Cross-functional Team..., Management, Leadership, Training, Project Management, Troubleshooting, Vendor Management, Customer Satisfaction, Wireless, Data Center, TCP/IP, Project Planning

Education
Control Data Institute   1972 — 1973
Diploma, computer technician

City College of San Francisco
General Education

Victoire de Leusomme Victoire de Leusomme Washington D.C. Metro Area Details
Victoire de Leusomme's Aspect Communications Experience 1999 - 2001
Job Account Manager USDA at Oracle
Industry Information Technology and Services
Experience
Revenue Producer Group   March 2010 - Present
Oracle  October 2007 - March 2010
Aspect Communications   1999 - 2001
Cambridge Technology Partners  1998 - 2001
Cambridge Technology Partners  1998 - 2001

Education
California State University-Fullerton

Stillwater High School

Andi Couilliard Andi Couilliard Greater Boston Area Details
Andi Couilliard's Aspect Communications Experience August 1998 - September 2005
Job TRIRIGA Information Development Manager at IBM Corporation
Industry Writing and Editing
Experience
IBM Corporation  January 2006 - Present
Aspect Communications   August 1998 - September 2005
Eaton Corporation  June 1996 - April 1998
BTU International  April 1990 - June 1996
GCA Corporation  April 1984 - April 1990
Sandvik Conveyor   1978 - 1984

Skills
Usability, Information Design, Technical Writing, People Management, Management, Software Documentation, Integration, FrameMaker, Technical Communication, Online Help, DITA, Agile Methodologies, Business Process, Cross-functional Team...

Education
University of Maine   1976 — 1978
BA, Psychology, Math

Colby-Sawyer College   1974 — 1976
AA, Liberal Studies (Math)

Lexington High School   1970 — 1974

Bentley University
Human Factors/Usability

Toni Pimentel Toni Pimentel San Francisco Bay Area Details
Toni Pimentel's Aspect Communications Experience 2001 - 2003
Job at Itsatoni
Industry Staffing and Recruiting
Experience
Nesco Resource  April 2010 - Present
Itsatoni   November 2007 - Present
Starbucks Coffee Company  2006 - Present
Nesco Resource  March 2007 - June 2009
Camino Medical Group  2003 - 2006
Aspect Communications   2001 - 2003
Amdahl Corporation  1977 - 1999

Skills
Customer Service, Microsoft Office, Windows, Word, PowerPoint, Microsoft Word, Sales Operations, Time Management

Education
Foothill College   2000 — 2000
Medical Billing

Barbie Gumin Barbie Gumin Dallas/Fort Worth Area Details
Barbie Gumin's Aspect Communications Experience 1992 - 2003
Job I am now retired and so happy
Industry Computer Networking
Experience
RETIRED  April 2014 - Present
Aspect Software  May 2013 - April 2014
JPMorgan Chase  July 2012 - April 2013
Presidio  October 2011 - June 2012
Cisco  March 2008 - July 2011
INX  2011 - 2011
Aspect Software  2003 - 2006
Aspect Communications   1992 - 2003
Aspect Telecommunications  1990 - 1992
Teknekron Infoswitch  1981 - 1989

Skills
Call Center, IVR, Unified Communications, Contact Centers, Professional Services, ACD, SaaS, Telephony, Managed Services, Telecommunications, VoIP, Call Centers, Direct Sales

Education
Camden County College   1964 — 1968
Marketing

Debbie Biggs Debbie Biggs Greater Chicago Area Details
Debbie Biggs's Aspect Communications Experience 1998 - 2001
Job Instructional Design Consultant at Self Employed
Industry E-Learning
Experience
Independent  2001 - Present
Aspect Communications   1998 - 2001
360 Communications  1997 - 1998
Comdisco  1990 - 1994

Skills
Instructional Design, Training Delivery, Project Management, Blended Learning, Instructor-led Training, E-Learning, Captivate, Training, Needs Analysis, Project Planning, Learning Management..., Learning Management, Curriculum Design, Adult Education, Articulate Studio, Performance Consulting, SnagIt, ADDIE, Instructional Technology, Job Aids, Leadership

Education
Elmhurst College
BA, English

Bill Picardi Bill Picardi Greater Boston Area Details
Bill Picardi's Aspect Communications Experience 1999 - 2001
Job A2 IMM GPS Engineer at Genband
Industry Computer Software
Experience
Genband  March 2012 - Present
Iperia  2006 - March 2012
Schlager construction   2006 - 2006
Wingate Healthcare  2005 - 2006
Picardi Contracting Services   2002 - 2005
Aspect Communications   1999 - 2001
!hey  1998 - 1999
Nabnasset, Inc.   1996 - 1998

Education
Boston University

University of Massachusetts at Lowell

Worcester Polytechnic Institute

Gregg Moomjian Gregg Moomjian Greater Boston Area Details
Gregg Moomjian's Aspect Communications Experience 1999 - 2001
Job Software Quality Assurance Manager at State Street
Industry Information Technology and Services
Experience
State Street  2008 - 2009
General Dynamics C4 Systems  2003 - 2008
Brooks Automation  2001 - 2002
Aspect Communications   1999 - 2001

Education
Brandeis University   2002 — 2005
MSE, Software Engineering

University of Massachusetts Lowell
BSEE, Electronic Engineering

Dyke Morrissey Dyke Morrissey Greater Boston Area Details
Dyke Morrissey's Aspect Communications Experience 2000 - 2005
Job Client Principal Financial Services, Kronos
Industry Computer Software
Experience
Kronos  2006 - Present
Aspect Communications   2000 - 2005
Nortel  1994 - 1999
Siemens Enterprise Communications  April 1992 - April 1994
IBM - ROLM  August 1987 - April 1992

Skills
Salesforce.com, SaaS, Enterprise Software, Solution Selling, Professional Services, Strategic Partnerships, Business Intelligence, Sales Process, Sales, Cloud Computing

Education
Clarkson University   1983 — 1987
BS, Engineering/Management

Colleen Rafferty Colleen Rafferty San Francisco Bay Area Details
Colleen Rafferty's Aspect Communications Experience 1996 - 2000
Job Programs Coordinator
Industry Education Management
Experience
Hidden Villa, Los Altos Hills  August 2012 - Present
Ice Center Enterprises  February 2002 - November 2011
SRI International  February 2007 - June 2010
Ariba  2000 - 2001
Aspect Communications   1996 - 2000
Coherent  1987 - 1996

Skills
Qualitative Research

Education
Fielding Graduate University   1998 — 2000
MS, Organizational Development

University of San Francisco   1984 — 1986
BS, Organizational Behavior

Steve Chandler Steve Chandler Katy, Texas Details
Steve Chandler's Aspect Communications Experience January 2000 - May 2002
Job Educational Sales Consultant at Curriculum Associates
Industry E-Learning
Experience
Curriculum Associates  March 2013 - Present
Pfizer Pharmaceuticals  October 2003 - January 2013
Oracle  May 2003 - October 2005
Olympus KeyMed   May 2002 - May 2003
Aspect Communications   January 2000 - May 2002
Arrow Electronics  May 1995 - December 1999

Skills
Account Management, Sales Operations, Business, Selling, Urology, B2B, Strategy, CRM, Sales, Direct Sales, Selling Skills, Solution Selling, Healthcare, Pharmaceutical Sales, Marketing Strategy, Neurology, Sales Presentations, Endocrinology, Sales Effectiveness, Sales Force Development, Cardiology

Education
California State University-Chico   1988 — 1993
BA, Business

Ken Kraft Ken Kraft Columbus, Ohio Area Details
Ken Kraft's Aspect Communications Experience October 1996 - December 2014
Job Sr Technical Succcess Manager at inContact
Industry Information Technology and Services
Experience
inContact  December 2014 - Present
Aspect Communications   October 1996 - December 2014
Canon Computer Systems, Inc  1993 - 1995

Skills
ACD, IVR, Telephony, Unified Communications, CTI, Contact Centers, VoIP, SIP, Troubleshooting, Telecommunications, Switches, Call Centers, Avaya, Call Logging, Unified Messaging, Pre-sales, Integration, Cisco Call Manager, TCP/IP, Customer Support, IP, SIP Trunking, Cisco Technologies, Cloud Computing, WAN, Call Routing, Firewalls, Genesys, Technical Support, Workforce Management, Disaster Recovery, Service Delivery, Managed Services, Hardware, Wireless, System Deployment, Professional Services, VPN, Solution Selling, Data Center, ISDN, Servers, IP PBX, Virtualization, VMware, Sales Engineering, Solaris, Speech Recognition

Education
DeVry University-California   1997 — 1999
Bachelor's degree, Technical Management

DeVry University Phoenix   1982 — 1984
Associate's degree, Electrical, Electronic and Communications Engineering Technology/Technician

Nathan Sulaver Nathan Sulaver San Francisco Bay Area Details
Nathan Sulaver's Aspect Communications Experience June 2000 - September 2000
Job Powertrain Operations Manager at Tesla Motors
Industry Semiconductors
Experience
Tesla Motors  December 2012 - Present
Tesla Motors  April 2012 - December 2012
Lam Research  January 2010 - April 2012
Lam Research  June 2006 - January 2010
Lam Research  June 2004 - June 2006
Northrop Grumman Corporation  May 2003 - June 2004
Raytheon  June 2002 - September 2002
Schlumberger  June 2001 - September 2001
Aspect Communications   June 2000 - September 2000
The Results Group  June 1998 - September 1998

Skills
Cross-functional Team..., Program Management, Product Development, Engineering Management, Operations Management, Supplier Development, Strategic Sourcing, Engineering, SPC, Semiconductors, Manufacturing, Design of Experiments, Testing, Management, Project Management, Design for Manufacturing, Process Improvement, Lean Manufacturing, Manufacturing...

Education
Santa Clara University   2008 — 2011
MBA, Business

California Polytechnic State University-San Luis Obispo   1998 — 2003
BS, Industrial Technology

Debra Schwarz Debra Schwarz San Francisco Bay Area Details
Debra Schwarz's Aspect Communications Experience 1999 - 2001
Job Certified Sommelier, Court of Masters
Industry Wine and Spirits
Experience
Self Employed  March 2008 - Present
Verizon Business  2002 - 2006
Verizon Business  2001 - 2006
Aspect Communications   1999 - 2001
Fellowes  1987 - 1998
Geo. J. Ball, Inc.   1972 - 1987

Education
Foothill College   2003 — 2004
German

Elmhurst College   1989 — 1991
B.S., Business Administration

Northern Illinois University   1970 — 1972
Major, French

Professional Culinary Institute
Certified Sommelier, Sommelier

David Mullahy David Mullahy Greater Boston Area Details
David Mullahy's Aspect Communications Experience 2002 - 2004
Job
Industry Information Technology and Services
Experience
Bosun Technology Partners   2014 - Present
Cornerstone OnDemand  2011 - July 2014
NOVAtime Technology, Inc  2010 - 2011
Kronos  2006 - 2010
Apple Computer  2004 - 2006
Aspect Communications   2002 - 2004
Channel Wave   2000 - 2002
IBM  1997 - 2000

Skills
Solution Selling, SaaS, Account Management, Cloud Computing, Consultative Selling, Sales Management, Enterprise Software, Lead Generation, Selling, Sales Process, Direct Sales, CRM, Salesforce.com, Software Industry, Sales Operations, Strategic Partnerships, Professional Services, Complex Sales, Channel Partners, Sales, Management, Business Alliances

Education
Framingham State College   1987 — 1991

Karen Abercrombia Karen Abercrombia San Francisco Bay Area Details
Karen Abercrombia's Aspect Communications Experience October 2001 - June 2002
Job Sr. AR/Credit & Collections Specialist
Industry Biotechnology
Experience
Guava Technologies  April 2006 - April 2009
Guava Technologies  April 2003 - April 2006
Aspect Communications   October 2001 - June 2002
Aspect Communications   June 2000 - October 2001
JDS Uniphase  April 2000 - June 2000
Lucent Technologies  January 2000 - April 2000
Siemens Information Systems Ltd  October 1988 - October 1999
IBM  August 1985 - October 1988
ROLM  June 1985 - August 1985

Education
De Anza College   1992 — 1993
Business Administration & Accounting Courses

Chabot College   1991 — 1992
Business Administration & Accounting Courses

Ariel Imrie Ariel Imrie San Francisco Bay Area Details
Ariel Imrie's Aspect Communications Experience March 1998 - February 2000
Job Desktop Support at Intuit
Industry Computer Software
Experience
Intuit  March 2012 - Present
Informatica  June 2011 - December 2011
Solstice Neurosciences  January 2010 - April 2011
Technisource  May 2007 - April 2011
Gilead Sciences  April 2009 - January 2010
CV Therapeutics  May 2007 - April 2009
Hart Howerton  December 2006 - February 2007
L2, Inc.   November 2002 - November 2006
ELetter, Inc   February 2000 - April 2002
Aspect Communications   March 1998 - February 2000

Skills
Troubleshooting, Computer Repair, Telephony, Technical Documentation, Technical Training, Crystal Reports, Software Implementation, Software Documentation, Windows 7, VPN, Technical Support, Program Management, Servers, Access, Software Installation, Help Desk Support, Training, Databases, Enterprise Software, Disaster Recovery, Networking, SharePoint, Hardware, Management, Operating Systems, Vendor Management, CRM, Laptops, Windows

Education
California Polytechnic State University-San Luis Obispo   1987 — 1991
BA, Mathematics

Srini Chimata Srini Chimata San Francisco Bay Area Details
Srini Chimata's Aspect Communications Experience 1998 - 2001
Job Collaboration Tools Manager at Xoom.com
Industry Information Technology and Services
Experience
Xoom.com  March 2015 - Present
eBay  June 2003 - February 2015
Siemens Oncology Unit (IT)   2002 - 2003
Aspect Software  2001 - 2002
Aspect Communications   1998 - 2001

Skills
Jira, Confluence,..., Tools Management,..., Microsoft Office, Management, SQL, Software Development, Linux, JavaScript, Microsoft Excel, Customer Service, C++, Perl, Hadoop, Agile Methodologies, Cloud Computing, Scalability, Java, Distributed Systems

Education
California State University-Chico   1997 — 1998
Master's Degree, Computer Science

Stevens Institute of Technology   1996 — 1997
Ph.D Dropout, Materials Science (Electronic Materials Processing)

Indian Institute of Technology, Kanpur   1993 — 1995
Master's Degree, Materials and Metallurgical Engineering

Malaviya National Insitute of Technology Jaipur   1988 — 1993
Bachelor's Degree, Metallurgical Engineering

Elaine Nast Elaine Nast San Francisco Bay Area Details
Elaine Nast's Aspect Communications Experience November 1996 - February 2001
Job RN PHN
Industry Medical Practice
Experience
County of Santa Cruz Health Services Agency (HSA)   July 2011 - Present
Lifespan Care Agency   October 2010 - April 2011
County of Santa Cruz Health Services Agency (HSA)   June 2010 - November 2010
Lifespan Care Agency   July 2009 - October 2010
Pacific Espresso   March 2007 - December 2008
Interwoven  April 2001 - November 2004
Aspect Communications   November 1996 - February 2001

Education
San Jose State University   2007 — 2010
BSN, Nursing

Cabrillo College   2005 — 2006
Associates, Health Science

Sharon Kitzman Sharon Kitzman Greater Chicago Area Details
Sharon Kitzman's Aspect Communications Experience 1997 - 2001
Job Purchased Assets Divisional Administrator at Wintrust Financial Corporation
Industry Commercial Real Estate
Experience
Wintrust Financial Corporation  July 2010 - Present
Park National Bank, now part of US Bank   2008 - 2010
Aspect Communications   1997 - 2001
Aspect Communications   1996 - 1997
Rockwell Telecommunications, Switching Systems Divison   1993 - 1996
Rockwell Telecommunications, Switching Systems Division   1990 - 1993
Rockwell Telecommunications, Switching Systems Division   1986 - 1990
Rockwell Telecommunications, Switching Systems Division   1983 - 1986

Skills
Project Management, Resource Allocation, Process Engineering, Process Improvement, Program Management, Microsoft Excel, Visio, Contract Negotiation

Education
DePaul University

National Louis University
BA, Management

Gerrit Toebes Gerrit Toebes Springfield, Massachusetts Area Details
Gerrit Toebes's Aspect Communications Experience 2000 - 2001
Job Independent Advisor Private Investor at
Industry Information Technology and Services
Experience
self employed  2002 - Present
Aspect Communications   2000 - 2001
Baan USA  1999 - 2000
Baan  1997 - 1999
CMG Telecom   1996 - 1997
KPN /PTT Telecom   1994 - 1996
Digital Equipment Netherlands   1988 - 1994
Digital Equipment Corporation USA   1986 - 1988
Digital Equipment Netherlands   1981 - 1986
AVNM Dutch Military Association   1979 - 1980

Skills
Change Management, Marketing, Business Strategy, Enterprise Software, Program Management, Business Development, Management Consulting, English, Sales, Outsourcing, Interim Management, Management, Cloud Computing, Strategy, Account Management, Dutch, Product Management, Business Intelligence, Project Management, New Business Development

Education
Delft University of Technology
Management courses

IMD Business School

INSEAD
Financial Selling to Top Management course

Radboud University Nijmegen
Bachelor, Geography

Beth Fazakas Beth Fazakas Richmond, Virginia Area Details
Beth Fazakas's Aspect Communications Experience 2000 - 2003
Job Project Specialist
Industry Telecommunications
Experience
Cherry, Bekaert & Holland   February 2012 - Present
Aspect Communications   2000 - 2003
Aspect Communications   1997 - 2000
Aspect Communications   1996 - 1997

Education
Chestnut Hill College   1983 — 1985
Sociology

Mercer County Community College
AA, Liberal Arts

Annemieke Scott Annemieke Scott Greater New York City Area Details
Annemieke Scott's Aspect Communications Experience 1995 - 1997
Job Marketing Director at Paypro Corporation
Industry Public Relations and Communications
Experience
Paypro Corporation  January 2011 - Present
Paypro Corporation  February 2009 - December 2010
Various  July 1998 - January 2009
West London TEC   May 1997 - June 1998
Aspect Communications   1995 - 1997
Hyde Public Relations   1994 - 1995
Elixir Marketing   1993 - 1994

Skills
Lead Generation, Direct Marketing, Marketing Communications, Salesforce.com, Content Management, Campaign Management, Event Marketing, Event Management, Media Relations, Copywriting, B2B Marketing, Newsletters, Press Releases, Advertising, Digital Marketing, Public Relations, Languages, Web Design, Campaign Development, Web Analytics, SEO, HTML, International Business, Camtasia, Jigsaw, Wordpress, Google Analytics, Email Marketing, Email Design, Proofreading, Marketing Budget..., Content Development, Vendor Management, Direct Mail, Marketing, Trade Shows, B2B, Corporate Communications, Integrated Marketing, Social Media Marketing, Communications Planning, Marketing Strategy, Collateral, Creative Direction, Content Marketing, CRM, Brochures, Marketing Automation, Act-On, Adobe Creative Suite

Education
   1990 — 1994
BACHELOR'S DEGREE, Marketing Communications

Sujatha Jamwal Sujatha Jamwal San Francisco Bay Area Details
Sujatha Jamwal's Aspect Communications Experience 2002 - 2004
Job Program Manager at Cisco Systems
Industry Computer Networking
Experience
Cisco  2007 - Present
Aspect Communications   2002 - 2004
Fujitsu  1998 - 2002

Skills
Program Management, PMP, Cloud Computing, Software Project..., Cross-functional Team..., Data Center, Vendor Management, PMO, SDLC, Project Portfolio..., Release Management, Integration, IT Strategy, SaaS, Enterprise Software, Project Management, Enterprise Architecture, Agile Methodologies, Solution Architecture

Education
University of Florida, Gainesville
Master of Science (M.S.), Environmental Engineering

B. M. S. College of Engineering
Bachelor of Science (BS), Electrical Engineering

Michael Rioux, CISSP-ISSEP Michael Rioux, CISSP-ISSEP Greater Boston Area Details
Michael Rioux, CISSP-ISSEP's Aspect Communications Experience October 2001 - July 2002
Job Information Assurance Manager at Jacobs Engineering
Industry Defense & Space
Experience
Jacobs Engineering  November 2012 - Present
Jacobs Engineering  June 2004 - Present
Jacobs Technology  2004 - Present
Trident Engineering   August 2002 - Present
Aspect Communications   October 2001 - July 2002
U.S. Navy   January 1969 - January 2002
Empirix/Hammer Technologies/Teradyne   November 1999 - September 2001
Comverse Network Systems / Boston Technology   July 1996 - October 1999
Honeywell Information Systems  June 1991 - June 1996
GTE Products Corporation / GTE Laboratories   January 1976 - January 1983

Skills
DCID 6/3 process, Software Development, Testing, TCP/IP, Linux, Unix, Solaris, Visio, Security, Network Security, Networking, Operating Systems, Windows, VPN, C++

Education
College for Financial Planning   2003 — 2006
M.S., Personal financial Management

Lesley University   1985 — 1987
M.S., Management

Northeastern University   1974 — 1977
BS, Management Information Systems

NSA National Cryptologic School

Denis Dwight Denis Dwight Dallas/Fort Worth Area Details
Denis Dwight's Aspect Communications Experience April 2008 - Present
Job Information Security Manager at Esri
Industry Computer & Network Security
Experience
Aspect Communications   April 2008 - Present
ANSYS, Inc.   August 2008 - July 2009

Education
Georgia Institute of Technology
M.S.C.S., Computer and Network security

Raphael Nkadi Raphael Nkadi San Francisco Bay Area Details
Raphael Nkadi's Aspect Communications Experience 1996 - 1999
Job Database Engineer
Industry Retail
Experience
Gymboree  October 2008 - Present
Loyalty Lab  January 2008 - June 2008
Intel Corporation  1999 - 2007
Aspect Communications   1996 - 1999

Education
San Jose State University   1993 — 1997
Management Information Systems and Economics

Ambrose Alli University   1986 — 1989
BS, Engineering

Ahmadu Bello University   1985 — 1986
OND, Pre Law

Greg Witte Greg Witte Cincinnati Area Details
Greg Witte's Aspect Communications Experience June 2000 - October 2002
Job Technology Architect at Kroger
Industry Retail
Experience
Kroger  November 2002 - Present
Aspect Communications   June 2000 - October 2002
Avaya  June 1994 - June 2000
Octel Communications  1994 - 2000
Cincinnati Bell  1990 - 1994

Education
Cincinnati State Technical and Community College   1980 — 1981
Associate of Science, Electronic Engineering

Alicia Ledbetter Alicia Ledbetter San Jose, California Details
Alicia Ledbetter's Aspect Communications Experience 1998 - 2004
Job Self at Alicia M Ledbetter
Industry Education Management
Experience
Alicia M Ledbetter   July 2013 - Present
Bankers Life and Casualty  October 2012 - July 2013
Aspect Communications   1998 - 2004
Abbott Diagnostics  May 1989 - May 1998

Skills
Cross-functional Team..., Process Improvement, Call Centers, Strategic Planning, Team Leadership, Forecasting, Customer Service, Coaching, Account Management, Salesforce.com, Marketing, Microsoft Office

Education
Colorado Technical University-Online   2009 — 2010
Associate of Science (A.S.), Paralegal Studies

San Jose State University   1986 — 1989
Bachelor of Science (B.S.), Accounting and Business/Management

Vaishali Nikam Vaishali Nikam Pleasanton, California Details
Vaishali Nikam's Aspect Communications Experience June 2000 - August 2000
Job Principal Technical Support Engineer at Oracle
Industry Information Technology and Services
Experience
Oracle  May 2004 - Present
PeopleSoft/Oracle  April 2003 - October 2003
Xora Inc  January 2001 - February 2003
Quantum  September 2000 - December 2000
Aspect Communications   June 2000 - August 2000
Fujitsu  April 2000 - May 2000
SUN microsystem  December 1999 - March 2000

Skills
Enterprise Software, Unix, Integration, SQL, Databases, PL/SQL, Data Loading, Financial Accounting, User Experience, Customer Service, Functional Testing, Software Quality..., Oracle, Oracle SQL Developer, Microsoft SQL Server, MySQL

Education
St Mary’s College, Pune, India.   1983 — 1988
Bachelor's Degree, Accounting and Finance

Symbiosis Institute of Computer Studies and Research
Advanced Computer Software & System Analysis

University of Pune
Master's Degree, Accounting and Finance

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