Experience
Schilling Consulting Services, Inc.   January 1995 - Present
Trinity Health  1999 - 2000
Mercy Health Services   1997 - 1999
Mercy Health  1995 - 1997
Mercy Health  1989 - 1995

Skills
Strategic Planning, Performance Improvement, Performance Measurement, Business Analysis, Market Analysis, Qualitative Research, Project Planning, Project Management, Business Strategy, Organizational..., Business Development, Business Planning, Team Building, Data Analysis, Employee Engagement, Management Consulting, Market Research, Customer Service, Change Management, Engagement, Leadership, Professional..., Hospitals, Healthcare Management, Cross-functional Team..., Program Management, Leadership Development, Healthcare Consulting, Training, Analysis, Informatics, Physicians, EHR, Healthcare Information...

Education
University of Alabama at Birmingham   1981 — 1983
Master of Science, Hospital and Health Care Administration

Michigan State University   1978 — 1980
Bachelor of Arts (BA), Pre-Professional (Core Curriculum in English)

Experience
Mercy Health Services   December 2011 - Present

Skills
Clinical Research, Clinical Trials, Healthcare, Informatics, EMR, EHR, Hospitals, Software Documentation, Healthcare Management, HIPAA, SAS, Medical Coding, Epic Systems, Process Improvement, Nursing, Data Analysis, SharePoint, Visio, Project Management, Customer Service, Management, Healthcare Information...

Education
University of Baltimore   2007 — 2010
Bachelor of Science (BS), Business Administration and Management, General

Experience
Mercy Health Services   September 2010 - Present
Peninsula Regional Medical Center  August 2004 - September 2009

Education
Loyola College in Maryland   1982 — 1984
M.B.A.

University of Maryland School of Pharmacy
B.S. Pharm, Pharmacy

Experience
Kappa Alpha Psi, Fraternity INc  June 2013 - Present
Mercy Health Services   December 2010 - June 2014
Accelerent  July 2011 - February 2013
Mount Zion Baptist Church  September 2008 - December 2011
AT&T Advertising Solutions  2004 - 2008
AT&T Global Services  2001 - 2004

Skills
Strategic Planning, New Business Development, Marketing Research, Competitive Analysis, Business Development, Sales Management, Team Building, Public Speaking, Business Strategy, Strategy, Coaching, Strategic Partnerships, Account Management, Marketing, Leadership, Selling, Direct Sales, Healthcare, Sales, Contract Negotiation, Customer Service, Team Leadership, Sales Operations, Marketing Strategy, Sales Process, Nonprofits, Negotiation, Entrepreneurship, Management Consulting, Solution Selling, Training, Management, Advertising, Leadership Development, Fundraising, Start-ups, Salesforce.com, Public Relations, Social Media Marketing, Social Media, Executive Management, Small Business, Social Networking, Business Planning, Lead Generation, Marketing Communications, Budgets, Online Marketing

Education
University of Michigan Business School   1995 — 1995
Executive Education, Leading a Sales Driven Organization

Tennessee State University   1988 — 1993
Bachelor of Science, Political Science

Experience
Letobar Software Inc   December 1996 - Present
Letobar Software Inc   December 1996 - Present
Mercy Health Services   June 1992 - December 1996
Harper Hospital  October 1988 - June 1992

Skills
Software Development, Programming, Software Design, Intersystems Cache, XSLT, JavaScript, AJAX, XML, Web Applications

Education
University of Michigan   1983 — 1988
Bachelor of Science (BS), Computer Science

Experience
St. Vincent Medical Center  2012 - Present
ATP Healthcare Services   2005 - Present
Mercy Health Services   December 2011 - March 2012
Keck Hospital of USC  October 2011 - December 2011
Universal Health Services  February 2011 - May 2011
Convergence Consulting Group  2009 - 2009
Robert Packer Hospital  2007 - 2008
Patient Safety Leadership Fellowship   2006 - 2007
Tri City Medical   2005 - 2007
Olympia Medical Center  2003 - 2006

Skills
Patient Safety, Quality Management, EHR, Accreditation, Healthcare Management, Hospitals, Healthcare, Healthcare Information..., Nursing, Clinical Research, EMR, Inpatient, Healthcare Consulting, Process Improvement, Medicare

Education
University of Northern Colorado   1977 — 1987
PhD, Applied Statistics

University of Pennsylvania   1970 — 1971
MS, Education

Malcolm Baldrige Examiner

University of Pennsylvania
BA, American Studies

Experience
Louisiana Department of Health & Hospitals  December 2013 - Present
Med1 (Pvt) Ltd.   August 2010 - July 2014
Falck, Sri Lanka   August 2010 - January 2014
Medical Teams International  October 2006 - July 2010
UN- World Health Organization   July 2008 - January 2010
Riverview Hospital  April 2002 - October 2006
Ivy Tech State College  July 2005 - July 2006
Tech+Med Industries   February 2000 - April 2002
Mercy Health Services   January 1998 - September 1999
Cedarville University  May 1997 - May 1999

Skills
Non-profits, Leadership, Healthcare, Fundraising, Teaching, Public Speaking, Organizational..., Volunteer Management, Management, Strategic Planning, Program Management, Research, Training, Public Relations, Emergency Management, Program Development, Leadership Development, Project Management, Event Planning, Operations Management, Nonprofits, Proposal Writing, Disaster Response, Grants, Coaching, EMS, Emergency Services, Emergency Medicine, Project Planning, Hospitals, Medicine, Policy, Budgets, Critical Care, Public Health, Emergency Planning, First Responder, Emergency Medical, Administration, First Aid, Risk Assessment, CPR Certified, Rescue, Ambulance, Team Building, Community Outreach, Paramedic, Healthcare Management, Mentoring

Education
Liberty University   2010 — 2015
Master of Arts (MA), Management & Leadership, Graduate with High Distinction

Emergency Management Institute: US Department of Homeland Security   2008 — 2009
Professional Development Series

Indiana University-Purdue University at Indianapolis   2003 — 2005
BGS, Management

New River Community College   1999 — 2000
Associate Arts & Science, Science

University of Maryland Baltimore County   1999 — 1999
CCEMTP, Critical Care Paramedic

Cedarville University   1995 — 1999
Biology / Christian Education

Sinclair Community College   1996 — 1997
Paramedic Science, Paramedic

Experience
St. Mary Cathedral, Our Lady of Mount Carmel   September 2010 - Present
Helmsbriscoe  2004 - 2005
NovoDynamics, Inc.   1999 - 2005
Mercy Health Services   1991 - 1999
Mediventures Inc.   1989 - 1991

Skills
Nonprofits, Strategic Planning, Healthcare, Event Planning, Business Development, Public Speaking, Leadership Development, Fundraising, Organizational..., Staff Development, Pastoral Care, Volunteer Management, Operating Budgets, True Colors, Marketing Communications, Church Administration, Cross-functional Team..., Catholicism, Staff Management, Human Resources, Benefits Administration, Office Management, Operational Excellence, Community Outreach, Process Improvement, Management, Customer Service, Leadership, Team Building, Marketing

Education
Villanova University   2011 — 2012
Certificate, Church Management

University of Phoenix   2002 — 2010
BSB/M, Bachelor of Science, Business Management

Washtenaw Community College   1987 — 1989
Assoc., Business Administration

Chelsea High School   1982 — 1986
Diploma

Experience
The Platt Group   July 2010 - Present
Maryland Racing Commission   July 2008 - Present
Mercy Health Services   2007 - Present
REACH! Partnership School   2008 - May 2013
Association of Baltimore Area Grantmakers   2007 - May 2013
Maryland Coalition for Financial Litearcy   2002 - October 2012
College of Notre Dame of Maryland  2002 - 2009
Citigroup  November 2003 - February 2008
CitiFinancial  2006 - 2008
Maryland Office of Financial Regulation   January 1999 - November 2003

Skills
Fundraising, Public Speaking, Research, Grant Writing, Mortgage Lending, Strategic Planning, Mediation, Corporate Law, Litigation, Non-profits, Banking, Public Relations, Credit, Community Development, Program Development, Public Policy, Nonprofits, Community Outreach, Policy, Courts, Editing, Event Planning, Legal Writing, Social Media

Education
University of Maryland Francis King Carey School of Law   1980 — 1983
JD, Law

Georgetown University   1963 — 1967
MS, Linguistics

Fontbonne University   1959 — 1963
BA, French, English, Education

Experience
TEKsystems  June 2014 - Present
The Bozzuto Group  August 2013 - March 2014
Nordstrom  July 2011 - March 2014
Nordstrom  March 2013 - May 2013
Mercy Health Services   June 2010 - September 2011
Shuga Events   May 2011 - June 2011

Skills
Retail Sales, Retail, Sales, Social Media, Twitter, Visual Merchandising, Merchandising, Fashion, Customer Service, Styling, Window Displays, Merchandise, Facebook, Microsoft Office, Misys, Typing, Multi Tasking, Inter-personal, Creative Writing, Oral & Written..., Highly detail oriented, Time Management, Coachable, Reliable, Flexible to Change, Childcare, Property Management, Online Marketing, Outlook, Competitive Analysis, Social Media Marketing, Email Marketing, Marketing Communications, Marketing Strategy, Clerical Skills

Education
Hampton University   2007 — 2011
Bachelor of Science (B.Sc.), Marketing

Experience
University of Baltimore MBA Program   August 2009 - Present
Treasury International LLC   January 2006 - Present
York County Community Foundation  2003 - Present
Mercy Health Services   May 2012 - February 2015
Carry Business School of Johns Hopkins University   June 2006 - January 2009
York International Corporation  June 1992 - January 2006

Education
Northwestern University - Kellogg School of Management
MBA, Finance & Accounting

University of Illinois at Urbana-Champaign
BA, Economics/ Math. & CPA

Experience
Bogey Hills Vision Center   2013 - Present
Mercy Health Services   December 2011 - May 2013
BTWeb   July 2010 - December 2011
US Census Bureau  March 2009 - July 2010
US Census Bureau  2009 - 2010
St.Louis Refractive Surgery Center, Inc.   July 2001 - October 2007
Cutting Edge Optical   March 2005 - November 2006

Education
Saint Louis University   1978 — 1981
BA, Communication

Experience
Mercy Health Services   June 2008 - Present
GBMC Medical Center   April 2004 - March 2006
Mercy Medical Center, Baltimore, MD   1998 - 2004

Skills
Nursing, Healthcare, Healthcare Management, Medicare, Medicaid, Case Management, Hospitals, EMR, Cpr Certified, Medical Terminology, Home Care, Healthcare Information..., Charge Entry, Medical Billing, Sewing, Consignment

Education
Paul Laurence Dunbar   1986 — 1989
High school diploma, Nursing Assistant/Aide and Patient Care Assistant/Aide

The Community College of Baltimore County
Sign Language Interpretation and Translation

Experience
Roush  October 2010 - Present
Foredom   1999 - 2009
Mercy Health Services   1987 - 1999
McLouth Steel Products Corporation   1974 - 1987

Skills
Team Leadership, Operating Systems, Office Administration, Project Planning, Project Implementation, Project Coordination, Purchasing Management, Inventory Management, Community Outreach, Reliability, Church Music, Church Growth, Automotive, Continuous Improvement, Contract Negotiation, Leadership, Management, Manufacturing, Materials Management, Office Management, Process Improvement, Program Management, Purchase Management, Social Networking, Training

Education
Lawrence Technological University
Bachelor of Business Administration (BBA)

Michigan Technological University
Associate's degree, Engineering

Experience
Juice Plus , Health, wellness, fitness   April 2011 - Present
Mercy Health Services   October 2010 - Present

Education
Lutheran School of Nursing
RN

Experience
ZF TRW Automotive Group   April 2015 - Present
Strategic Staffing Solutions  June 2011 - April 2015
Computer Sciences Corporation  March 2008 - June 2011
BearingPoint  April 2005 - March 2008
Compuware  February 1998 - April 2005
Macomb County Government  October 1996 - February 1998
Mercy Health Services   November 1992 - October 1996
St. John Health System  April 1991 - November 1992
Computer Task Group  April 1989 - April 1991
Bay Medical Health Services   September 1986 - April 1989

Skills
SDLC, Process Improvement, Program Management, Strategic Planning, Data Warehousing, Testing, Process Engineering, Software Development, Training, Enterprise Software, CMMI, Project Management, Management Consulting, Leadership, Contract Negotiation, PMO, Product Development, Management, Data Center, Budgets, Procurement, Quality Assurance, Software Documentation, Software Project..., Visio, Project Portfolio..., Business Analysis, Outsourcing, IT Strategy, ITIL, Analysis, PMP, Quality Management, Change Management, Contract Management, Business Process..., Business Development, Business Process, Access, Vendor Management, Information Technology, Team Leadership, Integration, Strategy, Business Intelligence, Project Planning, Business Transformation, CRM, Databases, SAP

Education
University of Kent   2003 — 2005
MSM, Project Management

University of Kent   2000 — 2002
MS, Computer Science

University of Maryland College Park   1967 — 1969
Bachelor of Science, Computer Science

Experience
Gift Planning Associates   2002 - Present
Turning Point Inc.  2012 - 2013
William Beaumont Hospital  2000 - 2002
Providence Hospital & Medical Centers   1996 - 2001
Lutheran Social Services of Michigan  1992 - 1996
Mercy Health Services   1987 - 1992

Skills
Non-profit Board..., Leadership Development, Social Services, Nonprofits, Philanthropy, Board Development, Planned Giving, Non-profits, Annual Giving, Public Speaking, Strategic Planning, Capital Campaigns, Executive Coaching, Fundraising, Stewardship, Leadership, Program Development, Volunteer Management, Public Relations, Presenter, Management, Consulting, Community Outreach, Grants, Grant Writing, Major Gifts, Governance, Mentor, Coaching, Healthcare, Charities, Event Management, Feasibility Study, C-Level Coaching, Women and Philanthropy, Comprehensive Campaigns, Speaker, Writer, C-level Management, Community Development, Endowments, Feasibility Studies, Executing Coaching

Education
Anderson University   1977 — 1981
B.A., Biblical Studies (honors), Religion (honors), Psychology, History, Biology, Sociology, Education

John Carroll University
M.A., Theology

Experience
Spectrum Health  November 2012 - Present
DPT  July 2010 - November 2012
DestinationRx, Inc.   2007 - 2008
MPH Consulting, Inc   2006 - July 2007
Priority Health  2001 - 2005
Priority Health  1998 - 2000
Mercy Health Services   1997 - 1998
Mercy Health Services   1995 - 1997
Blue Care Network  1994 - 1995

Skills
Health Insurance, Business Intelligence, Business Analysis, Project Management, Process Improvement, Leadership, Requirements Gathering, Consulting, Agile Methodologies, Business Process..., IT Strategy, Management, SQL, Marketing, Program Management, Strategic Planning, Visio, Access, Medicare, SharePoint, SDLC, Change Management, Software Documentation, Vendor Management, Business Process, Data Analysis, PMP, Requirements Analysis

Education
Western Michigan University   2000 — 2003
Masters in Public Administration, Healthcare

Aquinas College   1990 — 1994
Bachelor of Arts, Communication

Experience
Hewlett-Packard  April 2014 - Present
Hewlett-Packard  May 2003 - April 2014
Microsoft Consulting Services  October 1999 - May 2003
Winchester Hospital  January 1998 - October 1999
New England Medical Center  January 1996 - January 1998
Mercy Health Services   January 1992 - January 1996
Data Link Systems   January 1993 - January 1994

Skills
Security, Information Assurance, Information Technology, Leadership, Enterprise Architecture, IT Strategy, CISSP, Solution Architecture, Cloud Computing, ITIL, Disaster Recovery, Virtualization, Data Center, Information Security, SDLC, Business Intelligence, Enterprise Software, Computer Security, Network Security, Management, Integration, Servers, Strategy, Networking, IT Management, IT Service Management, Information Security..., IT Operations

Education
The University of Texas at Dallas - School of Management   2009 — 2011
EMBA

Capella University   2006 — 2008
MS

Excelsior College   2004 — 2006
BS

Experience
Eastern Maine HealthCare  March 2014 - Present
Trinity Health  November 2012 - March 2014
Trinity Health  August 2000 - November 2012
Mercy Health Services   March 1998 - August 2000
The Medstat Group  1995 - 1998

Skills
Healthcare Information..., EHR, Hospitals, Business Process, EMR, Informatics, Analytics, Process Improvement, Enterprise Software, Integration, Data Warehousing, HL7, Health Information..., Revenue Cycle, HIPAA, Healthcare Industry, Clinical Research, Software Documentation, Healthcare Consulting, CPOE, Cerner, Strategy, Healthcare

Education
Northwestern University   2008 — 2011
Masters in MMI, Medical Informatics

Central Michigan University   1988 — 1991
Bachelor of Science (BS), Business Administration and Management, General

Experience
Continental Building Systems  July 2008 - Present
Cavcon Construction   November 2005 - July 2008
Mercy Health Services   March 2004 - November 2005
Allegheny Power  May 1999 - March 2004

Education
Penn State   1989 — 1993
BSEET, Electrical Engineering

Experience
Mercy Healoth Services   July 2004 - Present
Mercy Health Services   2004 - Present
Ociter   July 2003 - July 2004
Provident Mutual Insurance  July 1999 - July 2003

Education
Towson University   1993 — 1995

Experience
Mercy Health Services   Accounting ManagerMercy Medical Center1990 - Present

Education
Loyola University Maryland   1982 — 1986

Experience
Antoniades Spine LLC   July 2008 - Present
Mercy Health Services   2001 - 2008

Skills
Spine, EHR, Public Health, Hospitals, Clinical Research, Surgery, Pain Management, Medicine, Medical Education, Critical Care, Healthcare, Healthcare Management, Medicaid, EMR, Strategic Planning, Board Certified, Healthcare Information..., Leadership, Sports Medicine, Treatment, Public Speaking, Customer Service, Orthopedic, Physicians, Internal Medicine

Education
The Johns Hopkins University School of Medicine   1984 — 1992

Experience
St. John Providence Health System  January 2012 - Present
Detroit Area Agency on Aging  November 2011 - January 2012
St. John Providence Health System  May 2005 - August 2011
Trinity Health  1998 - 2002
Mercy Health Services   1992 - 1998
Mercy Information Services   1989 - 1992
Andersen Consulting, Arthur Andersen & Co   1987 - 1989
Wyandotte General Hospital   1982 - 1986

Skills
Healthcare Information..., Nursing, Healthcare Management, Hospitals, Healthcare

Education
Michigan State University   1984 — 1988
MSN, Nursing

Madonna University   1978 — 1982
BSN, Nursing

Experience
Mercy Health Services   January 2011 - Present
Mercy Health Services   November 2009 - January 2011
Mercy Health Services   February 2007 - October 2009

Skills
EHR, Healthcare Information..., Integration, Hospitals, Process Improvement, EMR, HIPAA, Business Analysis, Disaster Recovery, Program Management, HL7, IT Strategy

Education
University of Maryland Baltimore   1982 — 1990

Experience
Immaculata University  July 2009 - Present
Immaculata University  July 2009 - Present
Penn State Milton S. Hershey Medical Center  January 2006 - July 2009
Mercy Health Services   September 2004 - January 2007

Skills
Nursing, Healthcare, Neurology, Faculty Development, Neuroscience, Nursing Education, BLS, Neurosurgery, Critical Care, Higher Education, Patient Safety, Teaching, Clinical Research, Adult Education, Medicine, Health Education, Patient Education, ACLS, Cpr Certified, Hospitals, College Teaching, Public Health, Health Promotion, Healthcare Management, Patient Advocacy, Distance Learning, Academic Advising, Student Affairs, Program Development, Student Engagement, Admissions, University Teaching, Curriculum Development, Student Development, Grant Writing, Staff Development, E-Learning, CPR Certified

Education
The Catholic University of America   2011 — 2015
Doctor of Philosophy (Ph.D.), Nursing

Duquesne University   2011 — 2011
Doctoral studies, Nursing

Drexel University   2005 — 2008
Master, Nursing

Experience
Mercy Health Services   August 2006 - Present

Education
Towson University   1999 — 2003
Bachelor

Experience
TEKsystems  February 2015 - July 2015
TEKsystems/Baxter Healthcare   February 2015 - July 2015
RDS Consulting/Intelligent Medical Objects (IMO)   December 2014 - February 2015
Siemens Healthcare  January 2012 - July 2014
GENPACT LLC  November 2009 - January 2012
Hospira  July 2008 - April 2009
GE Healthcare  June 2003 - May 2008
IDX  2003 - 2008
Mercy Health Services   1992 - 1996
Columbus Hospital  1991 - 1992

Skills
Siemens Soarian, Healthcare Management, Software Documentation, Coaching, Process Improvement, Business Analysis, Hospitals, IT Management, Product Development, Project Management, Team Management, Salesforce.com, Healthcare, Technical Documentation, Program Management, Business Strategy, Technical Support, Hands-on Training, Analytics, Healthcare Information..., CRM, EHR, Leadership, Integration, Vendor Management, EMR, Consulting, Informatics, Management, Software Implementation, SDLC, Training, Change Management, Healthcare Consulting, Testing, Visio, Documentation, Troubleshooting, Analysis, Information Technology, Cross-functional Team..., Requirements Analysis, CPOE, Software Project..., Business Process..., Healthcare Industry, Team Leadership, Team Building, Problem Solving, SharePoint

Education
Roosevelt University   1983 — 1983
Graduate Certificate, Paralegal - Litigation, Corporate & Real Estate Law

University of Illinois at Chicago   1978 — 1982
BA, Pol Sci/International Relations

Von Steuben High School   1974 — 1978

Experience
Georgetown Hospital System  June 2014 - Present
Carolinas Healthcare System  January 2010 - June 2014
Carolinas Healthcare System  July 2007 - January 2010
NorthEast Medical Center  April 1997 - July 2007
CaroMont Health  February 1995 - April 1997
Mercy Health Services   April 1994 - February 1995
Mercy Health Plan  April 1990 - October 1993

Skills
Performance Management, Talent Management, Employee Engagement, Compensation, Benefits, Organizational..., Leadership Development, Succession Planning, HRIS, Organizational Change, Change Management, Workforce Planning, Deferred Compensation, Employee Relations, Healthcare, Employee Benefits, Human Resources, Training, Employment Law, Recruiting, Organizational..., New Hire Orientations, Compensation & Benefit, Career Development, Onboarding, PeopleSoft, Organizational Design, Culture Change, Benefits Administration, Hiring, Applicant Tracking..., College Recruiting, Talent Acquisition, Performance Improvement, Job Analysis, Strategic Planning, Executive Coaching, Coaching, Personnel Management, FMLA, Employee Training, Conflict Resolution, HR Policies, Labor Relations, Workshop Facilitation, Temporary Placement, Interviews, Policy, Leadership, Team Building

Education
Pfeiffer University   2003 — 2005
MBA/MHA

University of Delaware   1981 — 1987
BSBA, Business Administration

Experience
Community Foundation of Greater Flint   July 2007 - Present
Spectrum Health  April 2005 - June 2007
CHE Trinity Health  June 2000 - June 2002
Mercy Health Services   November 1998 - May 2000
Mercy Hospital Grayling  January 1986 - October 1998

Skills
Media Relations, Strategic Communications, Fundraising, Volunteer Management, Newsletters, Public Speaking, Public Relations, Nonprofits, Non-profits, Grant Writing, Press Releases, Board Development, Program Development, Internal Communications, Community Development, Community Outreach, Event Planning

Education
Michigan State University
Bachelor of Arts (B.A.), Journalism

Michigan State University
Bachelor of Arts (B.A.), Journalism

Experience
Ottawa University  September 2014 - Present
Independent Consultant  August 2013 - Present
Molina Healthcare  April 2011 - August 2013
United Health Care  February 2010 - March 2011
American Board of Medical Specialties  August 2006 - February 2010
Wheaton Franciscan Healthcare  July 2001 - July 2006
PersonalCare Health Management   July 1997 - January 1999
Prudential Healthcare  August 1994 - February 1996
Mercy Health Services   February 1990 - July 1994
SelectCare  August 1982 - February 1990

Skills
Managed Care, Healthcare Management, Utilization Management, Hospitals, Quality Management, Quality Assurance, Wellness, Wellness Coaching, Employee Wellness..., Executive Management, Writing, Nursing, Directors, Public Health, White Papers, Consulting, Operations Management, Education, Higher Education, Clinical Supervision, Case Managment, Holistic Health, population management, Medical homes, Health Policy, Case Management, Quality Improvement

Education
University of Michigan   1988 — 1990
MHSA, Health Service Administration

Oakland Community College   1978 — 1981
Associate of Science (AS), Registered Nursing/Registered Nurse, 3.8

Madonna University   1976 — 1978
Teacher Education and Professional Development, Specific Subject Areas

University of Detroit Mercy   1969 — 1971
Bachelor's Degree, English, Speech, Drama, and Music Education, 3.85

Michigan State University   1967 — 1969
Vocal Music Education

Experience
Boy Scouts of America - Great Lakes Council   October 2011 - Present
Trinity Health  May 2000 - Present
Mercy Health Services   January 1996 - May 2000
Mercy Hospital - Detroit nee Samaritan Health Center   April 1990 - December 1995
Mercy Hospital - Detroit nee Samaritan Health Center   June 1984 - December 1995

Skills
Life Safety, Emergency Management, Business Continuity, Healthcare, Hospitals

Education
Madonna University   1988 — 1990
BS, Occupational Safety

Michigan State University   1973 — 1978
BA / BS, Criminal Justice and Psychology

Traverse City High School   1970 — 1973
College Prep

Experience
Mercy Health Services   Director of User ApplicationsAmerican Radiology ServicesJune 2003 - December 2004

Skills
PACS, Healthcare Information..., Radiology, Healthcare, RIS, Imaging Services, Medical Imaging, DICOM, Health Information..., X-ray, Health Information...

Education
University of Baltimore   1989 — 1991
BA, Interdisciplinary Studies

Experience
Mercy Health Services   October 1990 - Present

Education
University of Maryland College Park   1980 — 1981
Engineering

Experience
University of Michigan  January 2014 - Present
Oakland Neuropsychology Center   October 2009 - May 2013
Mercy Health Services   June 1996 - June 1999
Kmart Corporation  April 1989 - August 1994

Education
Eastern Michigan University   1983 — 1986
BS, Public Administration

Washtenaw Community College   1982 — 1983

Whitmore Lake High School

Experience
Mercy Health Services   October 2009 - Present
Mercy Medical Center, Baltimore, MD   October 2009 - Present
Warren, Ohio   March 1999 - October 2009
2001   February 1998 - May 2001

Education
Liberty University   2007 — 2009
Master of Business Administration (MBA), Business Administration, Management and Operations

Experience
Health Plus of Michigan   September 1998 - Present
Mercy Health Services   1989 - 1998

Skills
Patient Experience of..., Service Improvement, CG CAHPS:..., CAHPS: Commercial,..., Comparative Product..., Health Outcomes Survey...

Education
University of Michigan - School of Public Health   1987 — 1989
Master of Public Health (M.P.H.), Health Behavior and Health Education

University of Michigan
Bachelor of Science (B.S.), Experimental Psychology

Experience
Mercy Health Services   August 2012 - Present
Meridian Senior Living  August 2010 - August 2012
Epworth Villa  September 2007 - August 2010
Oklahoma State Senate  1994 - September 2007

Skills
EPIC Resolute Hospital..., EPIC Home Health, EPIC Hospice, Computer Program Build, Computer Maintenance, Business Operations, Leadership, Management, Legislative Research, Legislative Policy, Research, Training, Microsoft Office, Sales

Education
University of Central Oklahoma   2005 — 2007
Masters of Education, Gerontology, 4.0

University of phoenix   2001 — 2003
Master’s Degree, MBA, 3.9