AT&T Global Services
Industry: Company
DescriptionFounded: 1983 Parent organization: AT&T
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1,180 AT&T Global Services employees in database. Find out everything there's to know about AT&T Global Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AT&T Global Services Employees
Intrado August 2006 - Present
AT&T Global Services August 2000 - July 2006
United States Air Force June 1993 - June 2000
Skills
Enterprise Software, Software Project..., Telecommunications, Program Management, Project Management, Cross-functional Team..., Business Process..., Operations Management, SDLC, Resource Management, Agile Project Management, Leadership, Product Management, Business Process, Lean Six Sigma, Software Documentation, Management, Vendor Management, Vendor Relationships, Change Management, Strategic Thinking, Vendor Contracts, Process Improvement, Requirements Analysis, Business Analysis, Wireless, Integration, Troubleshooting, VoIP, Networking, Telephony, Testing, Project Coordination, Incident Command, Agile Methodologies, RFP, Staff Development, Training, Conflict Management, Organization &..., Team Leadership, Mobile Devices, Mobile Technology, Service Delivery, Customer Oriented, Great Motivator, Human Resources, Team Building, Customer Experience, T1
Education
Colorado State University-Global Campus 2015 — 2017
Aims Community College 2007 — 2010
Greeley Central High School 1990 — 1993
Diploma
Emory University November 2014 - Present
Emory University September 2011 - November 2014
AT&T Global Services February 2011 - September 2011
Healthlogic Systems, Inc. January 1997 - May 2004
Skills
Healthcare, Human Resources, Administrative..., Outlook, Time Management, Management, Budgets, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Marketing, Employee Benefits, Employee Relations, Training, Public Speaking, Microsoft Office, Leadership, Coaching
Education
Argosy University Atlanta 2012 — 2014
Master of Arts (M.A.), Mental Health Counseling/Counselor
Argosy University Phoenix 2009 — 2010
Bachelor of Arts, Psychology
Bauder College
Associates of Arts, Interior Design
Columbia High School 1994 — 1999
Advanced Diploma
Oakstone June 2010 - December 2012
AT&T Global Services 2008 - 2010
FBL Concepts April 2007 - September 2009
Skills
Business Intelligence, Cloud Computing, CRM, Program Management, Enterprise Software, Telecommunications, Recruiting, Technical Recruiting, Solution Selling, Team Leadership, B2B Marketing Strategy, Marketing Operations, Business Analysis, Team Building, SaaS, Community Outreach, Leadership
Education
Auburn University 2001 — 2006
Bachelor of Science (BS)
University of Alabama at Birmingham 2002 — 2003
Strongheart Strategies 2011 - Present
AcademicMerit 2013 - May 2014
Arbinet 2008 - 2010
iBasis 1997 - 2007
AT&T Global Services 1995 - 1997
Multiple 1992 - 1994
Lagro Realty Group 1989 - 1992
Tech Hifi/Lectra City 1981 - 1989
Skills
P&L Management, Executive Management, Team Leadership, Sales Leadership &..., Strategic Planning, Product Development, International Business..., Restructuring, Entrepreneurship, Strategic Partnerships, Go-to-market Strategy, International Sales, Direct Sales, Channel Strategy, Business Development, Virtual Teams, Competitive Analysis, Telecommunications, VoIP, Wireless, Wireless Broadband, SaaS, Hosted Services, PaaS, Start-ups, Marketing, International, Sales Management, Management, Strategy, Enterprise Software, International Business, Business Planning, Product Management, Partnerships, Solution Selling, IP, Analytics, Managed Services, Leadership, Mobile Devices, Sales, Product Marketing, Networking, Channel Partners, Venture Capital, Mergers & Acquisitions, Market Analysis, Professional Services, CRM
Education
Harvard Business School 2008 — 2008
Advanced Management Program, General Management
The University of Chicago - Booth School of Business 1992 — 1995
MBA, Finance, Marketing, Quality Management
University of Chicago 1992 — 1995
MA, Latin American Studies
Boston College 1990 — 1992
AB, Political Science
Carrier Management Strategies LLC December 2010 - Present
AT&T Global Services 2006 - 2011
Digital One Technologies 2005 - 2006
SBC Global Services 2000 - 2005
Toko America, Inc 1995 - 2000
Skills
Unified Communications, Leadership, Solution Selling, Wireless, Integrated Marketing, Strategic Planning, Telecommunications, Account Management, Disaster Recovery, Channel, VoIP, Strategy, Sales Management, Sales Operations, Cloud Computing, Project Management, Integration, Managed Services, Broadband, Sales, Networking, SaaS, Consulting, Professional Services, Strategic Partnerships, Enterprise Software, Data Center, Salesforce.com, Go-to-market Strategy, Mobile Devices, Vendor Management, Management, Direct Sales
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2000 — 2002
MBA, Strategic Management -- Chicago, IL.
Arizona State University 1984 — 1989
BSEET, Electronic Engineering Technology -- Tempe, AZ.
AT&T Global Services January 2013 - Present
AT&T Global Services July 2010 - December 2012
AT&T April 2006 - July 2010
AT&T March 2002 - April 2006
Enigma Communications February 2000 - March 2002
BellSouth 1998 - 2000
Bellsouth 1995 - 2000
American Red Cross 1993 - 1995
Skills
Sales Management, Sales, Leadership, Wireless, Solution Selling, Managed Services, Unified Communications, Direct Sales, Telecommunications, VoIP, MPLS, Account Management, Cloud Computing, Co-location, Selling
Education
Belmont University - Jack C. Massey Graduate School of Business 1995 — 1997
MBA, Business
Lipscomb University 1988 — 1992
BA, Public Relations
Comcast Business Services March 2002 - Present
Comcast Cable 2002 - Present
Winstar Communications January 2000 - April 2001
AT&T Global Services March 1999 - January 2000
MCI Corporation 1998 - 1999
BellSouth Corporation 1973 - 1996
Skills
Telecommunications, Direct Sales, VoIP, Solution Selling, Account Management, Sales Management, Customer Retention, Sales, Sales Operations, Broadband, Customer Satisfaction, IP, Managed Services
Education
Barry University 1986 — 1989
Bachelor's degree, Business Administration and Management, General
Far Rockaway High School
AT&T Global Services June 2012 - Present
International Business Machines August 1999 - June 2012
Egghead Software 1991 - 1994
Skills
Cloud Computing, Solution Architecture, Software Development, SQL, Agile Methodologies, Requirements Analysis, Java Enterprise Edition, SOA, XML, ITIL, Enterprise Architecture, Integration, Unix, Java, Data Center, Security
Education
Bates Technical College 1988 — 1991
Associate of Science (A.S.), Computer Science
National Institute of Technology 1983 — 1987
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Velocity Technology Solutions June 2015 - Present
AT&T Global Services July 2010 - June 2015
ACS a Xerox company March 2004 - August 2010
NIIT January 2003 - March 2004
Osprey Systems August 2001 - January 2003
Lockheed Martin July 1999 - August 2001
Kimball International June 1995 - July 1998
Skills
Enterprise Software, ERP, Outsourcing, SAP, Virtualization, Enterprise Architecture, IT Service Management, Integration, Professional Services, Cloud Computing, IT Strategy, Consulting, SAP R/3, Data Center, Solution Architecture, Information Technology, IT Management, SaaS, SAP Implementation, ITIL, Vendor Management, SOA, IT Operations, IT Outsourcing, Disaster Recovery, Business Intelligence, Business Analysis, Pre-sales, Infrastructure, Managed Services, Business Process, SDLC, Requirements Analysis, Solution Selling, Software Implementation, SAP ERP, Software Installation, Management, Leadership
Education
Arizona State University
Learning Tree
Certified Systems Administrator
US Army
Field Artillery
Randstad Technologies US January 2014 - Present
Randstad Technologies US (formerly Technisource) 2007 - Present
AT&T Global Services December 2010 - December 2013
Wachovia, A Wells Fargo Company December 2009 - November 2010
AT&T 2007 - 2009
Liberty Diversified Industries 2000 - 2006
Liberty Carton 2000 - 2006
Liberty Paper 2000 - 2006
Diversi-Plast 2000 - 2006
Southern Diversified Industries 2000 - 2006
Skills
SharePoint, Business Change..., Microsoft Office 2007, Visio, MS Project, PMO, PMI, Access, PMP, Project Server, Cross-functional Team..., Change Management, Process Improvement, Integration, Project Management, ITIL, Data Center, Management, Project Portfolio..., Project Planning, Leadership, Risk Management, Requirements Gathering, Vendor Management, Microsoft Project, System Deployment
Education
American Intercontinental University 2005 — 2006
MBA
Old Dominion University 1989 — 1993
BSDH
Alora Home Health Software March 2014 - Present
Toledo Public Schools May 2012 - May 2013
University of Toledo September 2009 - December 2012
Barrington Broadcasting/WNWO NBC24 March 2007 - January 2009
AT&T Global Services January 2006 - March 2007
Starbucks Coffee Company 2006 - 2006
Indiana Univeristy School of Medicine December 1997 - July 2005
Indiana University School of Medicine 1997 - 2005
Skills
Video Production, Public Speaking, Research, PowerPoint, Microsoft Office, Public Relations, Editing, Video, Fundraising, Marketing, Media Relations, Press Releases, Strategic Communications, Advertising
Education
University of Toledo 2009 — 2012
Masters Degree, English, Education
Malone College 1993 — 1997
Bachelor of Arts (BA), Communication and Media Studies
Asbury College 1995 — 1996
Certificate of Completetion, Olympic Broadcast Study/Atlanta Olympics
Syntel January 2010 - Present
AT&T Global Services May 2009 - December 2009
Mahindra Satyam 2005 - 2009
Skills
SDLC, Requirements Analysis, Unix, Oracle, Agile Methodologies, Software Project..., ITIL, PL/SQL, Service Delivery, Pre-sales, SOA, Solution Architecture, Incident Management, Linux, Data Migration, Solaris, Project Management, Enterprise Architecture, AIX, PMP, Requirements Gathering, Servers
Education
Berhampur University 2000 — 2004
Bachelor of Technology (B.Tech.), Computer Science
AT&T Global Services December 2013 - Present
Computer Sciences Corporation June 2009 - December 2013
McDermott Will and Emery January 2001 - February 2009
MWE January 1999 - January 2001
CNA 1990 - 1999
Skills
SSL VPN, Firewalls, LAN/WAN, Juniper, Cisco, Checkpoint, F5
Education
Ball State University 1987 — 1989
AT&T December 2014 - Present
AT&T Global Services August 2013 - Present
AT&T Mobility February 2012 - Present
AT&T January 2010 - January 2012
AT&T January 2009 - January 2010
Uverse Wireline & Language January 2006 - January 2009
AT&T January 2005 - January 2006
AT&T January 2003 - January 2005
Sprint Nextel 2000 - 2001
Circuit City 1999 - 2001
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, C++, Public Speaking, C, Editing, Strategic Planning, Negotiation, Java, Training, Management, Wireless, Telecommunications, Call Centers, Team Leadership, Strategy, Leadership, Salesforce.com, Sales Operations, Business Strategy, Sales, Human Resources, Analysis, Customer Experience, Team Building, Marketing Strategy, Coaching, Marketing, Program Management, Process Improvement, Customer Retention, Retail, Direct Sales, Leadership Development, Sales Process, Customer Satisfaction, Project Planning, Sales Management, Project Management
Education
Barry University 2010 — 2012
Bachelor's degree, Business Administration and Management, General
Barry University, Andreas School of Business
Bachelor of Science Degree, Business Administration
University of Notre Dame - Mendoza College of Business 2009 — 2010
Executive Certificate, Organizational Leadership
University of Notre Dame, Mendoza School of Business
Executive Leadership, Business Administration and Management, General
State Farm Insurance October 2013 - Present
AM Smith Marketing & Communications November 2005 - March 2012
AT&T Global Services 1999 - 2005
AT&T Communications 1994 - 1999
The Bytown Group 1986 - 1994
Expographique 1985 - 1987
Carder Gray Advertising 1983 - 1985
Skills
Marketing, Product Marketing, Strategy, Marketing Communications, Online Advertising, Strategic Planning, Advertising, Integrated Marketing, Marketing Strategy, New Business Development, Brand Development, E-commerce, Leadership, Web Development, Management, Competitive Analysis, Strategic Partnerships, Team Building, Creative Direction, Direct Sales, Communications Planning, Strategic Thinking, Brand Management, Direct Marketing, Go-to-market Strategy, Supplier Negotiation, Corporate Communications, Budgets, Online Marketing, Sales Operations, Email Marketing
Education
Algonquin College of Applied Arts and Technology 1981 — 1983
Diploma, Creative Advertising
Algonquin College of Applied Arts and Technology 1979 — 1981
Diploma, General Arts and Sciences
Sir Robert Borden High School
30+ Credit Graduate
AT&T Global Services 2005 - Present
AT&T 1999 - 2004
AT&T 1997 - 1999
Pioneer Standard 1993 - 1997
Digital Equipment Corporation 1990 - 1993
Digital Equipment Corporation 1982 - 1989
Skills
Solution Selling, Unified Communications, VoIP, MPLS, Cloud Computing, IP, Telecommunications, Data Center, Cisco Technologies, Wireless, SaaS, Direct Sales, WAN, Channel Partners, Ethernet, Professional Services, Telephony, SIP, Enterprise Software, Virtualization, Sales Management, Partner Management, Selling, Networking, Sales, Managed Services, Mobile Devices
Education
Avila College
Avila University
BS - Marketing, Business, Management, Marketing, and Related Support Services
Rehmann July 2015 - Present
Rehmann September 2013 - July 2015
AT&T Global Services May 2013 - August 2013
CareTech Solutions March 2013 - May 2013
ANIXTER INC July 2005 - December 2012
BAKER COLLEGE September 2011 - December 2011
ANIXTER INC June 2007 - September 2009
ANIXTER INC July 2005 - June 2007
LASCO ENGINEERING SERVICES September 2003 - November 2004
HELLA ELECTRONICS CORPORATION January 2001 - January 2003
Skills
Windows, Microsoft Office, Customer Service, Microsoft Word, Project Management, Troubleshooting, Analysis, System Administration, Management, Teamwork, Research, Team Leadership, Financial Analysis, Budgets, Process Improvement, Help Desk Support, Subject Matter Experts, Operating Systems, TCP/IP, Software Documentation, Network Administration, Servers, Databases, Firewalls, Computer Security, Visio, Disaster Recovery, Customer Satisfaction, Routers, Citrix, Unix, Call Centers, Employee Training, Security, Information Technology, Information Security, IT Management, Network Architecture, Testing, Security, Technical Support, Active Directory, Access, Network Security
Education
Baker College of Clinton Township 2007 — 2011
Associate of Applied Science, Computer Networking Technology, 3.94
Baker College of Clinton Township 2011 — 2014
Bachelor's degree, Information Technology Security, 3.95
AT&T Global Services April 2012 - September 2012
Sidera Networks July 2006 - November 2011
Sidera Networks (aka RCN Metro, prior Con Edison Communications) July 2004 - June 2006
Con Edison Communications January 2003 - June 2004
AT&T Mobility October 2001 - December 2002
AT&T Mobility October 1999 - October 2001
United Photo Service January 1985 - June 1988
Skills
DS3, Provisioning, Telecommunications, Ethernet, Switches, VoIP, IP, Routers, Network Operations, Troubleshooting, T1, Frame Relay, Network Design, LAN/WAN, Problem Solving, Strategic Planning, Excel, Microsoft Office, Business Analysis, Billing, Contract Negotiation, Vendor Management, Wireless, Customer Service, Engineering, Sales Support, Vendor Relations, Team Building, Service Delivery, Network Engineering, SDH, Computer Network..., Microsoft Excel, LAN-WAN, Co-location, Sales Operations, Invoicing, MPLS, Data Center, Optical Fiber, LTE, OSPF, Metro Ethernet, Fiber Optics, Carrier Ethernet, DWDM, Networking, BGP, TDM
Education
Weichert Real Estate School 2012 — 2012
Real Estate Salesperson License
EDP School of Computer Programming 1985 — 1986
Gahanna Jefferson Schools August 2013 - Present
AT&T Global Services October 2011 - June 2013
Gahanna Jefferson Schools March 2012 - May 2013
Skills
Mental Health, Mental Health Counseling, Adolescent Therapy, Individual Counselling, Mental Health Treatment, Small Group Counseling, Family Development, Teaching, Crisis Intervention
Education
The Ohio State University 2013 — 2014
Master's Degree, Professional School Counseling
The Ohio State University 2011 — 2013
Master of Arts (MA), Clinical Counseling
Arizona State University 2007 — 2011
Bachelor of Science (BS), Human Development and Family Studies
Arizona State University 2007 — 2011
Bachelor of Arts (BA), Psychology
Hospira January 2013 - Present
Rockwell Collins 2008 - 2012
L-3 Communications - Telemetry West 2006 - 2008
Hewlett-Packard 2004 - 2006
TriTech Software Systems 2002 - 2004
Qualcomm 1999 - 2001
NCR 1995 - 1998
AT&T Global Services 1992 - 1995
Skills
Quality Assurance, MS Project, Change Management, Business Management, Customer Service, Data Analysis, Financial Reporting, Knowledge Management, Lean Initiatives, Microsoft Office, Program Management, Organizational..., Quantitative, Risk Management, Problem Solving, Telecommunications, Troubleshooting, Testing, Team Leadership, CMMI, ISO standards, DO 178B, International..., DOORS, MIL-STD-498, ClearQuest, ClearCase, SharePoint, Visio, Agile Project Management, Project Management, Software Quality..., Software Quality, Management, ISO, Earned Value Management, Leadership, Requirements Management, Integration, Validation, Systems Engineering, Project Planning, Telelogic DOORS, Requirements Analysis, Software Development, Aerospace, Lean Manufacturing
Education
American Society for Quality 2012 — 2012
Certified Software Quality Engineer (CSQE), Software Quality Engineering
University of Phoenix 2001 — 2003
MS, Computer Information Systems
Biola University 1999 — 2001
BS, Organizational Leadership
AT&T Global Services 2010 - Present
AT&T Wi-Fi Services July 2010 - July 2012
Documation December 2007 - January 2009
Ricoh Business Systems April 2006 - December 2007
Maui Land & Pineapple October 2005 - April 2006
Usernet Solutions June 2002 - October 2005
Tandem/Compaq/Hewlett Packard January 1995 - April 2002
3M June 1993 - December 1994
Tandem Computers 1983 - 1993
Texas Instruments 1977 - 1983
Education
St. Edward's University 1998 — 2000
MBA, Business
Park University 1992 — 1994
BS, Marketing and Management
Albuquerque Technical Vocational Institute
Diploma, Electronics
Austin Community College
Austin Community College
Consulting Solution.net
AT&T Global Services January 2013 - Present
Keane, Inc. December 2010 - January 2012
SAIC August 2004 - December 2010
Skills
Systems Engineering, Network Engineering, Windows, Linux, Servers, Operating Systems, Active Directory, System Architecture, Documentation, Software Documentation, Integration, Unix, Testing
Education
Stevens Institute of Technology 1993 — 1996
MS, Computer Science, 3.25
Alexandria University
Bachelor's degree, Mechanical Engineering, 3.33
AT&T September 2014 - Present
AT&T Global Services November 2012 - September 2014
GlobalMedia Group, LLC December 2011 - November 2012
GlobalMedia Group, LLC March 2009 - December 2011
Stryker May 2005 - February 2009
sanofi-aventis 2004 - 2006
merck 2004 - 2005
Merck 2002 - 2004
merck 2002 - 2004
Boone Air Parts 1999 - 2002
Skills
Project Management, Technology Integration, Sales, Team Building, Contract Negotiations, Strategic Consulting, Telemedicine, Medical Imaging, Collaboration Solutions, Negotiation, Solution Selling, Contract Negotiation, Cross-functional Team..., Selling, Strategy, Medical Devices, Sales Operations, Integration, Direct Sales, Managed Services, Business Development, Leadership, New Business Development, Competitive Analysis, Strategic Planning, Management, Video Conferencing, Account Management, Telecommunications, Customer Service, Sales Management, Product Management, Cloud Computing, Sales Presentations, Healthcare
Education
Biola University 1990 — 1994
BA, Christian Education
AT&T Global Services January 2015 - Present
AT&T Global Services January 2014 - December 2014
AT&T Global Services January 2013 - December 2013
AT&T Global Services May 2012 - January 2013
AT&T Advertising Solutions March 2010 - May 2012
AT&T Advertising Solutions January 2009 - March 2010
Akiba Trading Corporation (Lulu) October 2006 - January 2008
WLNY TV 10/55 July 2007 - August 2007
The Marian Center June 2006 - June 2007
WPLG July 2006 - January 2007
Skills
Coaching, Research, Online Advertising, SEM, Customer Service, Advertising, Online Marketing, PPC, Marketing, Management, SEO, Training, Marketing Strategy, Selling, Program Management, New Business Development, Social Media, Leadership, Account Management, Sales, Sales Operations, E-commerce, CRM
Education
Amherst College 2004 — 2009
BA, Psychology
Miami Country Day School 1991 — 2004
High School
Wells Fargo June 2012 - Present
RSC Equipment Rental September 2011 - June 2012
AT&T Global Services March 2008 - January 2009
Starwood Hotels & Resorts Worldwide, Inc. January 2007 - January 2008
GoDaddy.com 2005 - 2006
Skills
Inventory Management, Business Strategy, Budget, Sales Operations, Customer Satisfaction, Budgets, Call Centers, Customer Service, Account Management, Troubleshooting, Access, Call Center, SAP, Team Building, Technical Support, Cold Calling, Human Resources, Leadership, Microsoft Office, Networking, Sales
Education
University of Phoenix 2011 — 2013
Master's degree, Secondary Education and Teaching
Arizona State University 1999 — 2004
BIS, English Mass Communications
Verizon Wireless October 2013 - Present
Verizon Wireless March 2013 - September 2013
AT&T Global Services December 2012 - March 2013
JPMorgan Chase July 2011 - March 2012
Hewitt Associates September 2010 - March 2011
Third Bank October 2009 - July 2010
DTE Energy July 2003 - June 2009
WXMI-TV May 1996 - August 2003
Professional Uniforms December 2001 - December 2002
Greatland December 2000 - August 2001
Skills
Customer Service, Problem Solving, Call Center, Negotiation, Billing, Call Center Management, Collections, Team leader, Strong writing skills, Microsoft Office, Windows 7, Windows XP Professional, Communication Ethics, Nortel, Cisco Phone Systems, Escalations Management, Utility Regulation, Utility Law, Call center start-up, Wireless Technology, Call Centers, Analysis, Technical Support, Invoicing, Management, Wireless, Training, Human Resources, Leadership, Outlook, XP, Program Management, Cisco Technologies, Time Management, Access, Data Entry, Troubleshooting, Windows XP, Wireless Networking, Key Performance..., Virtual Call Centers, Social Networking, Social Media Marketing, Call Center Trainer, Testing, Employee Benefits, Public Relations, Phone Etiquette, Communication Skills, Multi-line Phone
Education
Pima Community College 2015 — 2016
CISSP Certification, Computer Systems Networking and Telecommunications, Certification
Strayer University 2014 — 2016
Master of Business Administration (MBA), Organizational Leadership
DeVry University 2013 — 2015
Master of Business Administration (MBA), Communication: Wireless Technology and Networking
Grand Valley State University 2005 — 2008
Masters of Science, Communication, General, 3.8 gpa
Aquinas College 1993 — 1997
Bachelors of Arts, Communication
Windstream Hosted Solutions February 2013 - Present
Cisco Systems July 2012 - October 2012
AT&T Global Services January 2009 - August 2011
AT&T Global Services January 2000 - December 2008
Skills
Project Management, Change Management, MS Office Suite, Team Building, Team Management, Team Leadership, Teamwork, Cross-functional Team..., Virtual Teams, Team Oriented, Coaching, Hiring, Leadership Development, Mentoring, Program Management, Operations Management, Organizing, Planning, Strategic Planning, Problem Solving, Web, Performance Metrics, Metrics Analysis
Education
Bowling Green State University 1993 — 1996
Master of Science (M.S.), Computer Science
Shaw University 1989 — 1993
Bachelor of Science (B.S.), Computer Information Systems
Compuware 2008 - 2012
DigitalNet 2004 - 2006
AT&T 2002 - 2004
AT&T 2000 - 2002
AT&T Global Services 1998 - 2000
AT&T 1988 - 1998
Skills
Strategy, Cross-functional Team..., Program Management, Solution Selling, SaaS, Business Planning, Public Relations, Sales Operations, Project Planning
Education
Boston University - School of Management
International Finance
Georgetown University Law Center
Michigan State University
Political Science and Government
Integrated Management Services LLC July 2008 - Present
AT&T Global Services August 2007 - July 2008
Verizon Business October 2001 - July 2007
Intermedia Communications December 1999 - October 2001
Skills
VoIP, Telecommunications, Data Network, Disaster Recovery, Sales Management, Project Portfolio..., Project Planning
Education
Boston University
Bachelor's degree
IBM January 2014 - May 2014
Service Communications, Inc. November 2012 - August 2013
Boeing Commercial Airplanes September 2011 - August 2012
Omega Morgan at Intel Corporation March 2011 - May 2011
Catalism Design July 2005 - February 2011
AT&T Global Services August 1999 - May 2004
PNC September 1995 - October 1998
LifeSpring Corporation March 1992 - April 1994
Skills
Project Management, Management, PMP, Integration, Risk Management, MS Project, Databases, Training, Project Planning, Leadership, Software Development, Vendor Management, Microsoft Project
Education
Collefe of Applied IT 2010 — 2010
PMP Certification, Project Management
Berklee College of Music
Fine Arts Program, Composition and Arranging; Electric Bass
Internal Revenue Service March 2013 - Present
Teletech Inc. October 2012 - Present
Victory World Church March 2012 - June 2012
Jay Enterprises April 2010 - March 2012
Cbeyond September 2011 - November 2011
AT&T Global Services March 2007 - March 2009
Cadillac Jack September 2006 - January 2007
Interland Inc October 2003 - August 2005
Hawk Communications March 2003 - August 2003
Hewlett Packard August 2000 - February 2003
Skills
DNS, Technical Support, Customer Service, Team Leadership, Microsoft Office, Outlook, Microsoft Excel, Team Building, Process Improvement, Sales, Change Management, Microsoft Word, PowerPoint, Budgets, Account Management, Coaching
Education
American InterContinental University 2007 — 2010
Bachelor of Business Administration, Accounting; Finance
Cochise College 1990 — 1990
Accounting
Metropolitan State College of Denver 1985 — 1986
Accounting
Arizona State University 1984 — 1985
Accounting
East High School 1981 — 1984
Media News Group (al.rogers60@gmail.com 303-652-3829). Open to Opportunities November 2012 - Present
905 North March 2011 - November 2012
AT&T Global Services January 1999 - February 2009
AT&T January 1999 - January 2009
IBM & Sears January 1989 - January 1997
Skills
Certified Project..., Natural Leader, Strategy Work, Customer Interface, Team Selection, Schedule Control, Project Closeout, Project Turnaround, Distributed Team..., Team Creation, Help Desk Management, Protocol Analysis, PMO, PMI, PMBOK, Workforce Planning, Problem Solving, Priority Setting, Cost Savings Initiatives, Implementation Of..., Introduction, Great Communication, IT Risk, Project Governance, MS Project, Spreadsheets, Fact Sheets, Listening Skills, People Skills, Persistance, Eye For Detail, Self Driven, Open Minded, Eager To Learn, Service Minded, Self-confidence, Expediting, Coordination, Microsoft Office, Scheduling, Customer Service, Troubleshooting, Vendor Management, Program Management, Team Leadership, Process Improvement, Project Planning, Cross-functional Team..., Team Building, Team Management
Education
Earn to Learn 2010 — 2011
On the Job Training
Project Management Instutute 2009 — 2010
PMP Certification, Project Management
Asia-Pacific International University
AT&T Global Services June 2000 - Present
AT&T September 1996 - May 2000
Skills
Project Management, Multiple Project..., Six Sigma, Business Process Design, Business Process..., Operational Efficiency, Creation Of Training..., Business Process..., Web Authoring, Communication Skills, Operational Risk, Collaborative Problem..., Organizational..., Process Implementation, Customer Service, Work Well Independently, Priority Management, Dispute Resolution, Technology Solutions, Training Delivery, Written & Oral..., Operational Planning, Operational Support, Reduced Costs, Cycle Time Reduction, Customer Experience, Customer Satisfaction, Global Operations, Escalation Process, Dispute Avoidance, Cost Benefit, Web Authoring Tools, Process Improvement..., Root Cause Problem..., Cost Saving Initiatives, Process Efficiency, Goal Oriented, Business Objects
Education
Anoka Ramsey Community College 2010 — 2011
Mesabi Range Community and Technical College 1993 — 1994
BMO Harris Bank January 2015 - Present
BMO Harris Bank November 2012 - Present
The Institute of Internal Auditors January 2012 - Present
Allstate June 2011 - September 2012
AT&T Global Services January 2011 - June 2011
USG April 2006 - January 2010
ABN AMRO Bank N.V. January 2006 - June 2006
ABN AMRO Bank N.V. March 2005 - January 2006
Skills
IT Audit, Sarbanes-Oxley Act, Security, Vulnerability Assessment, Risk Assessment, COBIT, Network Security, Information Security, Management, Business Process, Information Technology, Internal Audit, Process Improvement, Vulnerability Management, Information Security..., Firewalls, Risk Management, Leadership, Enterprise Risk..., Networking, Business Analysis, Vendor Management, Disaster Recovery, Consulting, Infrastructure, SDLC
Education
Penn State University
MIS, Information Security
Adelphi University
BA
AT&T June 2013 - Present
AT&T Global Services June 2011 - May 2013
GENPACT LLC March 2006 - June 2011
Datamatics June 2005 - March 2006
GE IIC 2002 - 2005
Skills
Oracle Applications, Accounting, Business Analysis, Project Management, Telecommunications, Insurance, Oracle E-Business Suite, Financials, Pre-sales, PMP, Order to Cash, Procure-to-Pay, Oracle Discoverer, Oracle R12 Financials, Requirements Gathering, Team Management, Oracle Financial, Project Delivery, Six Sigma, Integration, Service Delivery, ERP, Requirements Analysis, Vendor Management, Consulting, Business Process, Oracle HR, Management, Solution Architecture, Business Process..., Order Management, Business Intelligence
Education
ICFAIAN BUSINESS SCHOOL 2000 — 2002
MBA, Finance & IT
Berhampur University 1996 — 1999
Bachelor in Commerce, Accounting & Taxation
Hotwire December 2011 - Present
AT&T Global Services September 2011 - December 2011
Chase Manhattan Corporation December 2010 - September 2011
Tek Systems @ Bank of America July 2010 - December 2010
Verizon Business January 2009 - July 2010
T-Mobile April 2007 - March 2009
Multiple Fortune 500 Multi National Companies July 2003 - June 2006
Education
Texas A&M University-Kingsville 2006 — 2008
MS, Industrial Engineering and Management
Anna University 1999 — 2003
B.E, Electronics and Instrumentation Engineering
RRTNA May 2014 - Present
Engineering Associates March 2013 - May 2014
MOUNTAIN, LTD. June 2011 - March 2013
AT&T Global Services October 2010 - June 2011
Qwest Communications August 1998 - October 2008
Skills
Optical Fiber, T1, DWDM, MPLS, SDH, WAN, Transmission, Broadband, Networking, Computer Network..., Project Planning, TDM, Frame Relay, SIP, Ethernet, Network Engineering, Troubleshooting, Routing, LAN-WAN, Cabling, Managed Services, Telecommunications..., QoS, Fiber Optics, Data Center, MPLS VPN, Tirks
Education
Arapahoe Community College 1980 — 1982
Some College, Architectural Design Technology
Thomas Jefferson High School 1973 — 1976
Deploma, Mathematics, Art, English
AT&T Global Services June 2015 - Present
AT&T Global Services March 2013 - June 2015
AT&T Global Services April 2011 - June 2015
Hay Group, Turkey October 2008 - February 2009
Hay Group, Slovakia March 2007 - September 2008
Skills
Team Leadership, Event Management, Business Strategy, Analysis, Teamwork, MS Project, Microsoft Office, Project Management, Project Planning, Databases, Management, Customer Service, Leadership, Business Analysis, Team Management, Training, Telecommunications, Program Management, Management Consulting
Education
Univerzita Komenského v Bratislave 2009 — 2010
Master's (Mgr.), Strategic Management
2008 — 2009
Erasmus programme, Business Administration
Univerzita Komenského v Bratislave 2005 — 2008
Bachelor (Bc.), Management
Gymnázium Jána Papánka, Vazovova 2001 — 2005
Secondary school
Jewelrycandle.com July 2015 - Present
Sitel October 2013 - February 2015
Harbor Group May 2011 - September 2012
AT&T Global Services January 2010 - January 2011
Valencia Community College August 2006 - December 2009
Skills
PowerPoint, Customer Service, Sales, Public Speaking, Microsoft Office, Microsoft Excel, Marketing, Coaching, Customer Satisfaction, Leadership, Team Building
Education
Ashford University 2011 — 2013
Bachelor of Arts (BA), Organizational Management, 3.275
Valencia Community College 2008 — 2011
Associate of Arts (AA), Organizational Leadership, 3.78
AT&T Global Services February 1999 - Present
Education
Strayer University-Birmingham Campus 2010 — 2013
Bachelor's Degree, Business Administration, Management and Operations
SIDNEY LANIER HIGH 1985 — 1988
High School, LAMP
Alabama State University
SIDNEY LANIER HIGH
SIDNEY LANIER HIGH
T-Mobile September 2013 - Present
Tech Edge Media 2005 - Present
Knology June 2011 - July 2012
AT&T Global Services June 2006 - July 2008
Future Call Centre 1996 - 2003
Skills
Customer Service, Customer Retention, Collections, Data Collection, Project Management, Online Publishing, Corporate Blogging, Online Research, ORM, Microsoft Excel, OneNote, Microsoft Word, Microsoft Publisher, Public Relations, Software Documentation, Strategy, Public Speaking, Social Networking
Education
Ashford University 2015 — 2016
Bachelor's degree, Industrial and Organizational Psychology
Glenn Hills High School 1996 — 2000
AT&T Global Services
Skills
Cisco Certified, Information Technology, Cisco Networking, Web Design, Web Development, Network Security, EIGRP, Program Management, VPN, Networking, OSPF, Windows Server, Cisco Nexus, Switches, TCP/IP, Network Administration, BGP, Cisco Technologies, Customer Service
Education
Monterey Peninsula College 2009 — 2010
Cisco Networking
California State University-Monterey Bay 2006 — 2009
Bachelor of Science (B.S.), Information Technology & Communication Design
University of Puerto Rico-Rio Piedras 2005 — 2006
Modern Languages
Berea College 2004 — 2005
Music Education
AT&T for Shell IT Services May 2013 - Present
AT&T April 2009 - Present
AT&T Global Services April 2009 - September 2010
Zurich Financial Services September 2008 - March 2009
Zurich Insurance Services September 2007 - March 2008
Skills
Team Leadership, Vendor Management, Service Delivery, Project Management, ITIL, Management, Telecommunications, Data Center, Project Delivery, Customer Satisfaction, Six Sigma, Call Centers, Training, Networking, Outsourcing
Education
Trencianska univerzita Alexandra Dubceka v Trencíne 2000 — 2005
Master Degree, Human Resources and Personnel Management
AT&T Global Services February 2013 - Present
CenturyLink September 2012 - Present
Pizza Hut August 2012 - Present
AT&T April 1999 - July 2012
Aerotek January 1996 - April 1999
Skills
HTML + CSS, Dreamweaver, Telecommunications, Computer Network..., Telephony, VoIP, WAN, Ethernet, Frame Relay, DSL, MPLS, IP, Wireless, Call Center, T1, Call Centers, Technical Support, Troubleshooting, Vendor Management, Networking, VPN
Education
University of Phoenix 2011 — 2012
BS/IT Telecommunications and Networking, Science
Arapahoe Community College 1996 — 2010
English
CollegeAmerica 1997 — 1999
Computer Networking
Red Rocks Community College 1996 — 1997
English
Metropolitan State College of Denver 1990 — 1992
Theater Communications
Iron Mountain September 2006 - Present
AT&T Global Services 1994 - 2005
AT&T Global Services 1994 - 2005
Education
Boston University 1979 — 1983
Bachelor or Science, Finance/Economics
New York University
Manheim Auctions January 2015 - Present
Elavon, Inc. September 2013 - January 2015
CityGrid Media May 2012 - September 2013
AT&T Global Services November 2005 - May 2012
AT&T Global Services February 2007 - March 2009
Skills
SEM, Online Advertising, Salesforce.com, Lead Generation, Advertising, Google Adwords, PPC, Online Marketing, Email Marketing, Digital Marketing, Social Media Marketing, Account Management, Advertising Sales, Local Search, Marketing, Direct Sales, Customer Retention, Leadership, Cold Calling, Sales, Customer Service, Sales Operations, New Business Development, Graphic Design, Sales Presentations, SEO, Google Analytics, Strategic Planning, Management, Customer Satisfaction, Mobile Marketing, CRM, E-commerce, Strategy, Social Networking, Selling, Direct Marketing, Presentations
Education
Art Institute of Atlanta 1985 — 1989
Commercial Art-Visual Communications
AT&T Global Services February 2008 - Present
IBM September 1980 - January 2008
Skills
PMP, PMI, Network Services, Project Plans, Leading Projects, Project Delivery, Project Planning, Project Documentation, PMBOK, Managed Services, Service Delivery, IT Management, Outsourcing, IT Strategy, Project Coordination, IT Outsourcing, Project Management, Solution Architecture, Documentations, Data Center, Resource Management, Security, Virtualization, IT Operations, WAN, Cisco Technologies, Vendor Management, Projects, LAN-WAN, Global Delivery, VoIP, ITIL, Project Portfolio..., IT Service Management, SDLC, Cloud Computing, PMO, Telecommunications, Pre-sales, Integration, Network Architecture, Enterprise Architecture, Program Management, Network Design, Software Project..., Business Process, Business Transformation, MPLS, Requirements Analysis, Enterprise Software
Education
Aquinas College 1976 — 1980
BSBA, Business Administration, Marketing
Walgreens July 2009 - Present
AT&T Global Services May 2007 - June 2009
ICICI - 3i Infotech May 2004 - June 2007
Skills
E-commerce, Quality Assurance, SDLC, Agile Methodologies, Quality Center, SQL, Requirements Analysis, User Acceptance Testing, QTP, Unix, Software Project..., JIRA, Testing, Test Cases, Requirements Gathering, Scrum, Websphere, Business Analysis, Oracle, Visio, Software Documentation, Test Planning, SharePoint, Software Quality..., Analysis, Test Automation Tools, HP Quality Center, ALM, QA Engineering, Team Management, Change Management, Selenium Testing, Cucumber, ATG, Regression Testing, Test Management
Education
Anna University 2000 — 2004
Bachelors of Engineering, Computer Science
Indian School of Bahrain
D&B Productions, LLC September 2004 - Present
Word of Faith Family Worship Cathedral March 2003 - April 2012
IBM June 2003 - April 2005
AT&T Global Services April 1994 - June 2002
Nortel Networks July 1987 - February 1999
Skills
Project Management, Music Production, Music Industry, Entertainment, Musicians, Guitarist, System Administration, Program Management, Time Management, Band, Singing, Concerts, Leadership, Team Leadership, Sound, Guitar, Video, Event Management, Songs, Networking, Film, Software Documentation, Hardware, Music, Microsoft Office, Social Media Marketing, Bands
Education
Bergen Community College 1985 — 1986
Business, Business Computer Programming, 3.0
York College of Pennsylvania 1980 — 1984
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 2
Durham Technical Community College
SMS Systems Maintenance Services June 2014 - Present
Charter Oak Equipment Leasing, LLC January 2011 - April 2014
AT&T Global Services December 2000 - June 2011
GMF Agency. Inc. May 1994 - December 2000
General Dynamics July 1980 - May 1994
Skills
Management, Training, Recruiting, Strategy, Sales Operations, Sales, Direct Sales, Cloud Computing, Human Resources, Talent Acquisition, Budgets, Customer Satisfaction, Networking, Environmental Awareness, Data Center, Environmental Science, Negotiation, Time Management, Employee Benefits, Solution Selling, Cold Calling, Team Building, New Business Development, Microsoft Office, Business Development, Sales Process, Account Management, Contract Negotiation, Sales Management, Customer Service, Salesforce.com, Strategic Planning, Project Management, Environmental Impact..., B2B, Operations Management, Selling, Customer Retention, Leadership, Start-ups, Program Management, Analysis, Business Strategy, Business Planning, Process Improvement, Team Leadership, Managed Services, SaaS, Telecommunications, Vendor Management
Education
Alfred State College - SUNY College of Technology 1978 — 1980
Associate's degree, HVAC
AT&T Global Services November 2013 - Present
AT&T July 2011 - November 2013
AT&T August 2009 - July 2011
AT&T August 2008 - August 2009
BellSouth Telecommunications May 2005 - August 2008
BellSouth Telecommunications February 2002 - May 2005
Skills
Call Center, Telecommunications, Process Improvement, Cross-functional Team..., Call Centers, Program Management, Operations Management, Wireless, Networking, IT Service Management, Team Leadership, Leadership, Vendor Management, Customer Experience, Account Management, Customer Satisfaction, Management
Education
Belmont Abbey College
B.A., Business Management
Strayer University
MBA, Business Administration
AT&T Global Services May 2013 - Present
Georgia Department of Family and Children Services July 2011 - January 2013
Teleperformance, USA May 2008 - March 2011
Skills
Customer Service, Microsoft Office, Technical Support, Troubleshooting, Networking
Education
Albany Technical College 2010 — 2011
CCNA Certification Program
Albany State University 2003 — 2008
BS in Computer Science with Emphasis in Business, Computer Science
AT&T Global Services December 2013 - Present
Infinity Consulting Solutions November 2011 - November 2013
DP World April 2011 - October 2011
Alpha Data August 2007 - March 2011
Espore Corp August 2006 - July 2007
CSS Corp May 2005 - August 2006
Sutherland Global Services July 2004 - April 2005
Skills
Cisco Technologies, Switches, Routers, Firewalls, Data Center, VPN, CCNA, CCNP, Routing, Core Switching, Enterprise Switching, LAN Switching, Wireless Networking, Network Security, Troubleshooting, Network Engineering, Routing Protocols, Network Architecture, Enterprise Networking, Disaster Recovery, BGP, OSPF, MPLS, EIGRP, WLAN, ASA, WAN, TCP/IP, Juniper, Riverbed, Fortinet, Catalyst Switches, Cisco Nexus, Bluecoat Proxies, F5 BigIP, Software Installation
Education
Bharathidasan University 2000 — 2004
B.E., Computer Science and Engineering
S.B.O.A 1998 — 2000
AT&T Global Services March 2011 - Present
The Stir Up the Gift Foundation 2011 - Present
Skills
Data Center, Cisco Technologies, Telecommunications, VoIP
Education
Capella University 2013 — 2015
Doctor of Philosophy (PhD), Human Services - Nonprofit Leadership and Management, 3.14
Capella University 2008 — 2011
MBA, Business Management
Albany State University 1991 — 1995
Business Management
National Pen December 2007 - Present
American Sporting Goods August 2007 - December 2007
AT&T Global Services December 2003 - May 2007
Skills
Oracle SQL, Oracle E-Business Suite, Oracle Reports, PL/SQL, XML, JSP, J2EE, HTML, Oracle, SQL, Oracle Applications, ERP, Integration, Java Enterprise Edition, Databases, Web Services, Testing, Java, Performance Tuning, CSS, Oracle SQL Developer
Education
Bangalore University 1997 — 2002
BCom, Bachelor of Accounting
Kendriya Vidyalaya 1987 — 1997
Class X
General Dynamics Information Technology August 2014 - Present
Emergency Public Safety Communications Consultants, LLC October 2014 - January 2015
Winbourne Consulting, LLC September 2013 - October 2014
Goodman Networks January 2013 - September 2013
AT&T Global Services March 2011 - January 2013
Emergency Public Safety Communications January 2009 - March 2011
Skills
VoIP, Telecommunications, Wireless, Telephony, IP, Network Design, Managed Services, Program Management, Strategic Planning, Account Management, Cloud Computing, Vendor Management, Team Building, Sales Management, Customer Service, Integration, Cross-functional Team..., System Deployment, T1, Troubleshooting, Switches, Contract Negotiation, Project Management, Network Engineering, VPN, Process Improvement, Call Centers, Mobile Devices, Management, Solution Selling, Networking
Education
Louisiana Tech University 1980 — 1986
Bachelor of Arts (B.A.), English Language and Literature/Letters
Austin Community College 1990 — 1992
desktop publishing
AT&T Global Services March 2010 - Present
Smiths Medical 2010 - 2010
Babbage Simmel March 2007 - December 2008
Babbage Simmel February 2007 - November 2008
Relativity Digital Systems March 2005 - January 2007
Tek Systems January 1998 - January 2002
Roxane Laboratories January 1996 - January 1998
Columbus State Comm. College January 1991 - January 1995
Skills
Cisco Technologies, Microsoft Exchange, Network Administration, Operating Systems, Switches, Windows Server, Servers, VPN, IT Service Management, Security, Routers
Education
Universidad Tecnológica Israel 1985 — 1987
Programing Analyst, Computer Science
Colegio Nacional Bolívar
BS, Science
Western Kennedy University
Studies, Management Information Systems masters; Computer Science; Programming and Analysis
AT&T Global Services June 2011 - Present
The First Group January 2009 - April 2010
The Cure October 2003 - June 2006
Campus Journal 1999 - 2001
Skills
New Business Development, Sales Management, English, Marketing Strategy, Negotiation, Sales, Marketing, Contract Negotiation, Team Leadership, Management, Business Planning, Sales Operations, Team Building, Business Strategy, Business Development
Education
Северо-Кавказский Государственный Технический Университет (бывший Ставропольский Государственный Технический Университет) 1989 — 1994
Bachelor of Engineering (B.E.), Dairy Husbandry and Production
NTG Clarity January 2012 - Present
NTG Clarity October 2008 - January 2012
Bell January 2004 - October 2008
AT&T Global Services February 2000 - May 2002
Skills
Telecommunications, GSM, Wireless, Integration, IP, BSS, Optical Fiber, Fiber Optics, Open Source Software, WiMAX, VoIP, Provisioning, VAS, Business Analysis, Networking, Broadband, Network Design, MPLS, PMP, Ethernet, Computer Network..., Cisco Technologies, Switches, Telephony, ATM networks, IVR, Global Business..., New Business Development, Executive Management
Education
Arab Academy for Science, Technology and Maritime Transport 1989 — 1994
Bachelor's degree, Electrical, Electronics and Communications Engineering
egypt 1989 — 1994
Bachelor of Applied Science (B.A.Sc.), Good
The PathFinder Foundation September 1993 - Present
REH Consulting, LLC November 2009 - January 2012
AT&T Global Services September 2009 - November 2009
Microsoft Corporation February 2008 - September 2009
BluWater Consulting July 2006 - August 2008
PEMCO February 2007 - February 2008
Washington Mutual Bank March 2003 - February 2007
Premera Blue Cross December 2002 - February 2003
Oxford Global Technologies February 2001 - December 2002
Price Waterhouse Management Consultants January 1996 - February 2001
Skills
Organizational &..., PMO, Technology, Organizational Structure, Program Management, Business Process..., Vendor Management, IT Strategy, SDLC, SharePoint, Software Project..., Integration, PMP, Strategy, Business Development, Professional Services, Enterprise Software, Management Consulting, Telecommunications, Business Intelligence, Process Improvement, Project Management, Mobile Devices, Business Analysis, ERP, Agile Methodologies, Requirements Analysis, Consulting, Security, Management, Software Development, Service Delivery, Virtualization
Education
Bastyr University 1991 — 1993
M.A., Applied Behavioral Sciences, (Organization Leadership & Consulting)
University of South Carolina-Columbia 1972 — 1975
Bachelor of Science (B.S.), Management Information Systems, Computer Science
Daptiv June 2010 - Present
Daptiv March 2010 - June 2010
Daptiv February 2008 - March 2010
Microsoft May 2007 - February 2008
AT&T Global Services May 2006 - May 2007
Skills
Scrum, Agile Methodologies, SaaS, Quality Assurance, Project Portfolio..., TFS, Software Project..., Software Development, Testing, Requirements Analysis, SDLC, Agile Project Management, Integration, Program Management, Business Intelligence, User Experience, Product Management, VMware ESX, Cognos, Microsoft SQL Server, Cloud Computing, Enterprise Software, SharePoint, Vendor Management, Release Management, Virtualization, MS Project, Project Management, Software Engineering, IIS, Web Services, Software Quality..., Requirements Gathering
Education
Bellevue Community College 2006 — 2008
AAS-DTA, Computer Science
University of Washington
Computer Science
CenturyLink October 2012 - Present
CenturyLink January 2010 - October 2012
Ciber August 2009 - January 2010
T-Mobile January 2006 - January 2009
T-Mobile June 2004 - January 2006
AT&T Global Services January 2003 - June 2004
Skills
BMC Remedy, Active Directory, Help Desk Support, ITIL, Service Desk, Technical Support, Windows Server, Windows 7, Microsoft Exchange, Windows XP, SharePoint, Troubleshooting, VPN, IT Management, DNS, Incident Management, Quality Assurance, Quality Control
Education
American Public University System 2009 — 2014
Bachelor of Applied Science (BASc), Computer and Information Systems Security/Information Assurance
St. Petersburg College 2001 — 2003
Certificate, CCNA
Town of Cary February 2015 - Present
Town of Cary January 2012 - February 2015
PNC May 2013 - August 2014
Sentry Insurance June 2010 - January 2012
AT&T Global Services April 2009 - June 2010
The Telephone Centre October 2005 - April 2006
Skills
Customer Service, Technical Support, Policy, Government, Research, Microsoft Office, Social Media, Emergency Management, Public Relations, Project Management, PowerPoint, Microsoft Excel, Microsoft Word, Policy Analysis, Information Technology, Help Desk Support, Dispatching, Interpersonal Skill, Internet, Troubleshooting, Outlook, Data Entry, Training, Databases
Education
Baker College of Flint 2009 — 2015
Bachelor of Arts (B.A.), Business Administration
South University 2006 — 2009
Associate of Science (A.S.), Information Technology
The Compliancy Group June 2011 - Present
Arniso Inc January 2010 - Present
WeShop.com January 2009 - May 2011
Litle & Co. July 2008 - January 2010
Questcon Technologies January 2007 - August 2008
The Hearst Corporation, CDS division July 2004 - January 2007
Newroads / acquired by GSI Commerce January 2000 - August 2004
Order Trust December 1996 - January 2000
Experian September 1993 - December 1996
AT&T Global Services June 1988 - September 1993
Skills
Business Development, Sales Management, Sales, Data Analysis, Customer Acquisition, Operations Management, Customer Service, Management, Compliance, E-commerce, Affiliate Marketing, P&L, Direct Marketing, Entrepreneur, Multi-channel Marketing, Online Marketing, Email Marketing, Entrepreneurship, Online Advertising, Call Centers, Strategic Partnerships, B2B, Start-ups, Strategy, SEO, CRM, SaaS, Marketing Strategy, Outsourcing, Product Management, Lead Generation, Integrated Marketing, Marketing, Leadership, Account Management, Strategic Planning
Education
Adelphi University 2000 — 2001
MBA, Marketing & Business
State University of New York College at Plattsburgh 1984 — 1988
BS, Marketing
Radian January 2007 - Present
Deutsche Bank June 2004 - December 2006
Thornton Capital Advisors, Inc. June 2002 - June 2004
AT&T December 2001 - June 2002
AT&T Global Services January 1999 - December 2001
Citibank International January 1995 - December 1998
Citibank International January 1994 - January 1995
Citicorp Services, Inc. January 1993 - January 1994
Citibank International January 1986 - January 1993
Skills
FINANCE, ACCOUNTING, OPERATIONS, INTERNATIONAL BUSINESS, SPANISH, Credit, Financial Reporting, Internal Controls, Internal Audit, Strategic Planning, Banking, Mergers, Forecasting, Accounting, Spanish, Finance, Risk Management, Mergers & Acquisitions, Financial Modeling, Financial Analysis, Management, Investments, Financial Risk, Leadership, Strategy, Process Improvement, International Business
Education
American University - Kogod School of Business 1983 — 1985
MBA, Finance
Temple University - Fox School of Business and Management 1978 — 1982
BA, Economics
University of California, Los Angeles 2003 — 2004
Accounting
TriTech Enterprise Systems, Inc. October 2014 - Present
Marriott International 2015 - 2015
Marriott International 2015 - 2015
Marriott International 2015 - 2015
AT&T Global Services December 2013 - March 2014
IHG November 2003 - July 2013
MATRIX Resources November 2003 - November 2005
Skills
CMS, CSS, Web Development, Web Content, User Experience, jQuery, Web Content Management, E-commerce, JavaScript, HTML, Dreamweaver, Agile Methodologies, Front-end, Flash, Scrum, Illustration, CQ5, Photoshop, Illustrator, Manual Testing, Tortoise SVN, Hospitality Industry, Quality Assurance, Day Communique, Technical Documentation, Web Editing, Technical Writing, Vector Illustration, Website Development, WordPress, SEO, Web Project Management, Web Analytics, Information Architecture, Content Management, Google Analytics, Hotels, Web Design, Wireframes, Management, Project Management
Education
Art Institute of Atlanta
Associate of Arts (AA), Web Page, Digital/Multimedia and Information Resources Design
Augusta State University
Bachelor of Arts (B.A.), English Language and Literature, General
Roehampton University
English Literature
AT&T Global Services September 2013 - Present
Elnuk Consulting Firm July 2012 - November 2013
Albany State University October 2011 - March 2013
CPI Corp. June 2011 - August 2011
ATL Profile - World Class Studios May 2011 - August 2011
Chick-fil-A April 2007 - July 2009
Skills
Social Media, Microsoft Publisher, Microsoft Word, Microsoft Excel, Customer Service, Time Management, Organization Skills, PowerPoint, Advertising, Marketing, Sales
Education
Valdosta State University 2015 — 2016
Master of Business Administration (M.B.A.)
Albany State University 2009 — 2013
Bachelor's degree, Marketing, 3.5
AT&T July 2014 - Present
AT&T Global Services May 2012 - July 2014
AT&T Mobility April 2006 - May 2012
AT&T Mobility June 2004 - April 2006
AT&T Mobility April 2000 - June 2004
Skills
Telecommunications, Social Media, Social Media Marketing, Project Management, Customer Satisfaction, Wireless, Teamwork, Team Building, Team Leadership, Customer Engagement, Mobile Technology, Project Scope..., Customer Experience, Corporate Communications, Strategic Communications, Project Delivery, Call Center..., Customer Retention, Management, Managing Accounts, Mobile Devices, Customer Support, Mobile Applications, Multitasking Skills, Operations Management
Education
Ramapo College of New Jersey 1998 — 2000
Bachelor of Science (B.S.), Business Administration and Management, General
Bergen Community College 1995 — 1998
Associate of Arts (A.A.)
Accenture 2013 - Present
Sodexo 2010 - 2013
Orange Business Services at France Telecom 2004 - 2010
Orange Business Services 2004 - 2007
IBM Global Services 1998 - 2004
IBM Global Services 1998 - 2002
AT&T Global Services 1990 - 1998
Education
Northwestern University - Kellogg School of Management 1999 — 2001
MBA, Finance/Marketing
Boston College 1986 — 1990
BA, Political Science
AT&T Premier Client Group January 2015 - Present
AT&T Global Services October 2013 - December 2014
AT&T May 2013 - September 2013
United Nations October 2008 - September 2009
USAG Nnobua Fund May 2008 - October 2008
Skills
Strategic Planning, Fundraising, Research, International Relations, Economics, Public Speaking, Negotiation, Sales, Strategic Management,..., Capacity Building, NGOs, English, Public Policy, Project Management, Program Management, Project Engineering
Education
Stanford University 2014 — 2015
Stanford Advanced Project Management(SAPM), Financial Mastery for Projects & Managing Global Initiatives
American Military University 2010 — 2012
Master of Business Administration (MBA), Global Business Administration
Kwame Nkrumah' University of Science and Technology, Kumasi 2004 — 2008
Bachelor of Laws (LL.B.), Banking, Corporate Law
Baptist Health South Florida located in Miami, Florida January 2008 - Present
Foxhall Advisory April 2006 - January 2008
AT&T Global Services August 2001 - March 2006
AT&T Global Services August 1998 - August 2001
AT&T Global Services May 1995 - August 1998
Skills
Management, Human Resources, Strategy, Business Strategy, Budgets, Business Development, Recruiting, Leadership, Mergers & Acquisitions, Mergers, Finance, PeopleSoft, Telecommunications, Healthcare, Strategic Planning, Healthcare Information..., Employee Engagement, Succession Planning, Strategic HR, HRIS, Leadership Development, Financial Reporting, Performance Management, Operating Systems
Education
Boston College
Bachelor of Arts (BA), Mathematics, Cum Laude
Fordham University
Master of Business Administration (MBA), Business Administration and Management, General
New York University
Master of Science (MS), Mathematics and Computer Science
Henry Ford Health System June 2015 - Present
Henry Ford Health System October 2013 - Present
Henry Ford Health System April 2012 - December 2013
Henry Ford Health System October 2011 - April 2012
AT&T Global Services April 2010 - January 2011
TGI Fridays August 2007 - May 2010
Skills
Customer Service, Customer Relations, Leadership Development, Coaching, Fast Learning, Team Leadership, Team Building, Training & Development, Microsoft Office, Employee Training, Training, Employee Benefits, Employee Relations, Human Resources, Time Management
Education
Ashford University 2009 — 2011
MA in Organizational Management, Human Resources
Saginaw Valley State University 2007 — 2009
BBA, Management
Grand Valley State University 2004 — 2006
Business Administration and Management, General
AT&T Global Services November 2013 - Present
JAFCOM January 2011 - Present
at&t March 1999 - January 2011
AT&T Solutions January 1999 - January 2005
Skills
Project Management, Business Analysis, Product Development, Cross-functional Team..., Cloud Computing, Telecommunications, Databases, Outsourcing, Product Management, Proposal Writing, Testing, Systems Engineering, Program Management, Requirements Analysis, Management Consulting, Project Planning, Team Management, PMP, Business Intelligence, Management, Six Sigma, Negotiation, Business Development, MS Project, Software Project..., Leadership, Business Strategy, Engineering, Integration
Education
Boston University 1992 — 1994
Master M.S. in Business Administration, Business Administration, Management and Operations
Oregon State University 1972 — 1978
Ph.D, Computer Engineering in EE
AT&T Global Services November 2009 - Present
AT&T Global Services August 2008 - November 2009
SUNY Binghamton August 2007 - May 2008
Skills
Cloud Computing, Virtualization, Agile Methodologies, VMware, Requirements Analysis, Content Distribution..., SDLC
Education
Binghamton University 2006 — 2008
Master's, Computer Science
Merrill Edge January 2010 - Present
Target/Walmart August 2009 - Present
AT&T Global Services May 2008 - January 2011
FedEx Office January 2004 - September 2009
SRP Computer Solutions, Inc. September 2006 - October 2008
Pacific Sunwear June 2006 - June 2007
Education
National University 2008 — 2010
MBA, Technology, Business & Marketing, 4.0
Art Institute of Pittsburgh 2004 — 2006
Bachelor of Science, Website Design
Art Center College of Design 2001 — 2002
Certification, Package Design
California Institute of the Arts 1999 — 2001
BFA, Graphic Design
Platt College of Newport Beach 1997 — 1999
AA, Photography, Graphic Design & Illustration
Capella University
Master's degree, Organizational Behavior Studies
AT&T August 2010 - Present
AT&T Global Services October 2007 - July 2010
AT&T November 2001 - September 2007
AT&T Global Services January 1999 - October 2001
AT&T Global Services December 1995 - December 1998
United Business Systems, Yorba Linda - CA June 1990 - December 1995
United Stationers Supply Company June 1987 - June 1989
Skills
VoIP, Telecommunications, Unified Communications, MPLS, Cloud Computing, Managed Services, Data Center, WAN, LAN-WAN, Cisco Technologies, Co-location, Disaster Recovery, Ethernet, Frame Relay, Leadership, Management, Networking, Network Architecture, Program Management, Sales Operations, Solution Selling, Wireless
Education
Baldwin-Wallace College 1984 — 1986
Bachelor of Arts, Business Administration and Marketing
Spasticlizard November 2013 - Present
Spasticlizard.com March 2013 - Present
Bark and Lounge June 2013 - November 2013
AT&T Global Services November 2012 - March 2013
The Weather Channel April 2007 - October 2012
Omega Training Group, Inc. June 2005 - March 2007
The Home Depot SSC 2001 - 2005
Eureka! Interactive, Inc. 1999 - 2005
Allison Research Technloogies, Inc. August 1996 - August 1999
Georgia Power Company June 1990 - August 1996
Skills
viz artist, 3D animation, 3D Studio Max, 3D, 3D Modeling, Motion Graphics, Animation, Multimedia, Image Manipulation, Illustrator, Logo Design, Composition, Typography, Creative Direction, Art Direction, Graphic Design, Graphics, After Effects, Flash, Photoshop, Adobe Creative Suite, Computer Animation, Art
Education
Art Institute of Pittsburgh 2007 — 2009
Associate of Science, Graphic Design
New Mexico State University 1979 — 1980
Fine Arts
Farmington High School 1977 — 1979
Diploma
Woodland Park High School 1976 — 1977
American Electric Power October 2012 - Present
CBC Companies April 2012 - October 2012
TIAA-CREF February 2011 - March 2012
AT&T Global Services November 2009 - January 2011
Skills
EMC Proven Professional, Netapp Certified..., IBM XIV
Education
Anna University
BE, ECE
University of Illinois at Chicago
MS, ECE
AT&T August 2013 - Present
AT&T Global Services June 2004 - July 2013
AT&T Global Services May 1989 - May 2004
Skills
VoIP, Wireless, IP, Cisco Technologies, Network Design, Data Center, Switches, Vendor Management, Integration, Unified Communications, TCP/IP, Troubleshooting, Unix, Mobile Devices, Cloud Computing
Education
City University of New York-Hunter College 1973 — 1975
Bachelor of Arts (BA), History/English
Borough of Manhattan Community College 1970 — 1973
Associate of Arts (AA), History
Cardinal Hayes High School 1966 — 1970
Academic
AT&T Global Services July 2013 - February 2014
Grainger Corporate HQ September 2012 - December 2012
Hewlett-Packard September 2009 - December 2011
Inuit Inc. July 2008 - May 2009
Skills
Networking, Technical Support, Help Desk Support, Customer Service, VoIP, Sales, Telecommunications, Web Conferencing, E-commerce, Active Directory..., VMware, Digital VoIP, iPhone, Micosoft Office..., Salesforce Cloud, BMC Remedy Ticketing..., TCP/IP Intranet/Extranet, Payment Gateways, Video Conferencing, Social Networking, Citrix, Analytical Skills, Problem Solving, Security Clearance, Account Management
Education
Art Institute of Colorado 1989 — 1991
Associate of Arts (A.A.), Entertainment Business
Eastern Arizona College 1984 — 1985
Business Admin
Oracle 2013 - Present
AT&T Global Services 2010 - 2013
SunGard Availability Services 2009 - 2010
CT, a Wolters Kluwer Company 2006 - 2009
Broadwing Communications (acquired by Level 3 Communications) 2003 - 2005
WorldCom 2001 - 2003
Exodus Communications 1998 - 2001
Xerox Corp 1989 - 1998
Skills
Cloud Computing, SaaS, Solution Selling, Professional Services, Sales Management, Managed Services, Account Management, Enterprise Software, Storage, Cisco Technologies, Financial Services, Virtualization, Business Development, IaaS, Application Hosting, Telco, Management, Disaster Recovery, Salesforce.com, Outsourcing, Security, Unified Communications, Partner Management, Data Center, Integration, Big Data, Strategic Partnerships, Customer Retention, Miller-Heiman Strategic..., SPIN Sales Training
Education
University of Redlands
MBA, 3.6
Arizona State University, W. P. Carey School of Business
BS, Business Administration
NCAA - Water Polo Team
JP Morgan Chase / SGA 2009 - April 2010
VI Communications January 2003 - September 2009
CIBER, INC July 2009 - August 2009
Shell Trading / B2B Workforce / CGI / Accenture January 2009 - February 2009
JPMORGAN CHASE & CO October 2007 - December 2008
SUNTRUST BANK, INC July 2006 - September 2007
AT&T Global Services August 2004 - July 2006
LUCENT TECHNOLOGIES INC December 1997 - November 2002
GREAT LAKES GRAPHICS INC October 1992 - November 1997
Skills
Oracle, Troubleshooting, Visio, Unix, SQL, Microsoft SQL Server, Linux, SharePoint, Active Directory, Integration, Disaster Recovery, Enterprise Architecture, ITIL, Solution Architecture, Requirements Analysis, FileNet, SDLC, SOA, DB2, Networking
Education
DePaul University 1999 — 2003
MS
DeVry University 1994 — 1997
BS
University of Illinois at Chicago 1991 — 1992
Univerzitet 'Džemala Bijediæ', Mostar 1989 — 1990
MTS-SPO "Djuro Pucar-Stari"- Srednja Elektrotehnicka Skola / Konjic 1985 — 1989
IV
OS 'Dositej Obradovic', Sarajevo 1981 — 1985
NetApp June 2013 - Present
NetApp May 2012 - May 2013
NetApp October 2010 - May 2012
NetApp October 2008 - October 2010
AT&T Solutions October 2007 - September 2008
AT&T October 2005 - September 2007
AT&T Global Services October 2000 - October 2005
Skills
Storage, NetApp, Storage Area Networks, SaaS, TCP/IP, Cloud Computing, WAN, Hardware, Virtualization, Security, Enterprise Software, Storage Management, Cluster, Brocade, iSCSI, VMware ESX, SAN, Managed Services, Project Management, Switches, Active Directory, ITIL, Operating Systems, Process Improvement, VMware, Solaris, Cisco Technologies, Storage Virtualization, Pre-sales, Professional Services, Enterprise Architecture, HP, Enterprise Storage, NAS, Servers, Network Security, Firewalls, Disaster Recovery, VMware Infrastructure, Unix, Data Center
Education
Georgia Southern University 1995 — 1997
Master's degree
Armstrong Atlantic State University 1990 — 1993
Bachelor of Education (B.Ed.)
North-South Communications, Inc. 2002 - Present
Global Diversity and Inclusion Foundation 2010 - Present
Komatsu 2004 - 2007
AT&T Global Services 2000 - 2002
AT&T 1999 - 2000
Nortel 1995 - 1998
Fundación Linnæus 1992 - 1994
Venevision 1991 - 1994
Cisneros Group of Companies 1991 - 1994
Ziff-Davis Publishing 1988 - 1990
Skills
Corporate Social..., Diversity & Inclusion, Sustainability, International Marketing, Multicultural Marketing, Cultural Intelligence, Global Business..., Project Management, Corporate Communications, Thought Leadership, Digital Marketing, International Relations, Event Planning, Global Reporting..., Telecommunications, User Experience, Crisis Management, Latin America, Business Intelligence, SEO, VoIP, Copywriting, B2B, Globalization, Video Production, Translation, Localization, Trade Shows, Usability Testing, Salesforce.com, Business Continuity, Green Marketing, Cause Marketing, B2C, SaaS, Pardot, Virtualization, Wireless Networking, Mobile Payments, International Trade, International Logistics, Food & Beverage, Creative Strategy, Marketing Automation, Fisheries, Cultural Interpretation, Operational Readiness, Culture, GPS Applications, Europe
Education
Southern Polytechnic State University
B.S. magna cum laude, International Studies
Southern Polytechnic State University
Certificate summa cum laude, Professional Spanish
Boston College 1983 — 1987
English
Diversity Certification Institute
Certified Inclusion and Diversity Professional (CIDP)
IESA
Certificate, Marketing
Massachusetts Institute of Technology
H.S. Studies Program
AT&T Global Services July 2010 - Present
Telskaya Technologies April 2010 - January 2012
Alcatel-Lucent July 2009 - April 2010
AT&T August 2007 - July 2009
FutureLink February 2006 - August 2007
Avaya October 2000 - February 2006
Lucent May 2000 - October 2000
Prudential February 1997 - May 2000
Mediterranean Shipping Company April 1995 - February 1997
Skills
CCNP, Cisco Certified, Microsoft Certified..., VoIP, SIP, TCP/IP, Network Administration, Certified Novell..., H.323, Switches, Cisco Technologies, Routing, Telephony, IP, Avaya, Telecommunications, Linux, Operating Systems, LAN-WAN, Wireless, VPN, Unified Communications, Networking, BGP, Servers, QoS, Troubleshooting, DHCP, Security, Network Design, Frame Relay, Network Engineering, Ethernet, MPLS, TDM, Routers, Network Architecture, Testing
Education
Mozyrski Dzjaržauny Pedagogièny Universitet 1976 — 1981
Master, Physics
Art + Cousneling, PLLC October 2013 - Present
CooperRiis Healing Community August 2012 - May 2013
Magnificent Journey Coaching & Consulting Services February 2000 - May 2011
eComp Consultants May 2008 - December 2010
Mind and Body Wellness April 2008 - February 2009
Evatone, Inc. November 2003 - May 2005
AT&T Global Services May 1999 - April 2001
GTE Data Services 1997 - 2000
Utility Partners November 1996 - April 1999
Skills
Personal Development, Executive Coaching, Change Management, Training, Public Speaking, Strategy, Project Management, Mental Health Counseling, Business Development, Workshop Facilitation, Management, Stress Management, Consulting, Leadership Development, Small Business, Motivational Speaking, Strategic Planning, Expressive Arts, Art Therapy, Business Process Design, Supportive Client..., Psychotherapy, Mental Health, Wellness, Life Coaching, Coaching
Education
Appalachian State University 2011 — 2013
Master of Arts (M.A.), Clinical Mental Health Counseling & Expressive Arts Therapy
Trinity University-Washington 1988 — 1991
BA, Business
Apex Systems 1999 - Present
AT&T 1998 - Present
AT&T Global Services 1998 - Present
Education
Boston College 1980 — 1986
Rogers Communications / FlexITy Solutions December 2010 - Present
IBM Canada Ltd. December 2009 - November 2010
AT&T Global Services August 2009 - November 2009
Katz Group Canada April 2009 - July 2009
Loblaw Companies December 2008 - March 2009
Rogers Communications May 2007 - December 2008
AGF Management Limited January 2006 - May 2007
OntarioMD February 2005 - December 2005
Metaca Corporation May 2004 - January 2005
Davis + Henderson September 1998 - April 2004
Skills
Network Design, Network Security, Data Center, Network Architecture, Security, CCNP, OSPF, BGP, IPv6, Firewalls, VPN, Infrastructure, Checkpoint, Cisco Nexus, Routers, Routing, Cisco IOS, Cisco VoIP, EIGRP, WAN, Cisco Technologies, Switches, Network Engineering, PCI DSS, Network Load Balancing, Cisco Call Manager, Routing Protocols, Data Centre Architecture, Catalyst Switches, Wireless Networking, Juniper, Networking, Juniper Switches, Cisco Security, Cisco Wireless, Dynamic Routing, F5 BigIP, RIP, MPLS, LAN-WAN, Load Balancing, TCP/IP, VLAN, QoS, IPSec, Cisco Routers, ASA, Remote Access, Juniper Firewalls
Education
Amirkabir University of Technology - Tehran Polytechnic 1984 — 1989
Engineering, Electronics
SAMPAD
Eastern Carolina Christian College & Seminary 2011 - Present
Wake Missionary Baptist Association 2009 - 2011
AT&T Global Services 1984 - 2001
Skills
Curriculum Design, Staff Development, Teaching
Education
Ashford University 2007 — 2008
Master of Arts, Educational Technology
AT&T May 2015 - Present
AT&T October 2012 - May 2015
AT&T Global Services October 2009 - November 2012
Tekmark Global Solutions September 2006 - September 2009
HealthStar Inc. May 2006 - August 2006
Skills
ITIL, IT Strategy, Service Delivery, Vendor Management, Requirements Analysis, Six Sigma, IT Outsourcing, Troubleshooting, Integration, Telecommunications, Six Sigma Green Belt, IT Management, Data Center, IT Service Management, SDLC, ITIL Certified, Agile Bronze, Agile Program and...
Education
Acharya Nagarjuna University 1995 — 1999
B.Tech, Electronics
KLCE, India 1995 — 1999
Electrical and Electronics Engineering
Lion-S Financial Group, LLC January 2006 - Present
Independent Broker 2004 - Present
AT&T Global Services November 2000 - November 2003
Skills
Real Estate Development, Project Management, Budgets, Strategic Planning, Technical Assistance, Sustainability, Procurement, Financial Analysis, Financial Modeling, Business Development, Public/Private Finance, Operations Management, Market Research, Strategic Sourcing, Entrepreneurship, Real Estate, Business Planning, Business, Due Diligence, Investment Properties, Residential Homes, Training, Real Estate Transactions, Project Planning, Investments, Finance, Management, Real Estate Economics, Analysis, Real Estate Financing, Leadership, Asset Management, Commercial Real Estate, Brokerage, Valuation, Loans, Contract Negotiation, Banking, Selling, Market Analysis, Property, Negotiation, Portfolio Management, Mergers & Acquisitions, Consulting, Investors, Acquisitions, Start-ups, Executive Management, Networking
Education
Ikoloji Sustainability Collaborative 2011 — 2012
Certification
ULI Real Estate Development Workshop 2008 — 2008
Arizona State University 2006 — 2007
Masters
Roosevelt University
Bachelor
D7 BAU GmbH April 2011 - Present
D7 s.r.o. September 2009 - Present
Holcim (Slovensko) a.s. January 2008 - July 2009
Benteler Distribution International GmbH 2007 - 2008
AT&T Global Services 2006 - 2007
Skills
Negotiation, Procurement, Contract Negotiation, Budgets, Forecasting, New Business Development, Sales Management, Microsoft Office, Management, Business Strategy, Change Management, Supply Chain Management, Business Planning, Business Development, Marketing Strategy, Project Management, Strategic Planning, Sales, Team Leadership, Public Speaking, Key Account Management, Strategy, Marketing, Account Management, Microsoft Excel
Education
Baptist Theological Seminary at Richmond 2003 — 2005
M. Div. in progress
Ekonomická univerzita v Bratislave 1997 — 2002
Ing., Management & Marketing
New York Life Insurance Company December 2013 - Present
AT&T Global Services January 2007 - April 2015
New York Life Insurance Company March 2009 - September 2009
Syniverse Technologies January 2004 - January 2007
AT&T Global Services February 1997 - July 2003
IBM January 1990 - January 1997
Skills
SDLC, Requirements Analysis, Troubleshooting, Vendor Management, Software Project..., Service Delivery, Oracle, Telecommunications, User Acceptance Testing, Integration, Quality Assurance, SQL, Management, Business Analysis, Unix, Testing, Solution Architecture, Cloud Computing, Unified Communications, Cisco Routers, Service Level Agreements, Service Assurance, Workflow, Logistics Management, International Logistics, SOA, IT Strategy, VoIP, Managed Services, IP
Education
Uniwersytet Śląski w Katowicach 1979 — 2005
Management Information Systems and Services
Available and seeking full-time employment August 2015 - Present
IBM June 1999 - August 2015
AT&T Global Services April 1997 - June 2005
AT&T Global Services 1998 - June 2004
Skills
Service Delivery, PMP, ITIL, PMO, Data Center, IT Service Management, Disaster Recovery, Certified Project..., Transition Management, Solution Architecture, IT Strategy, Virtualization, Program Management, IT Outsourcing, Service Management, Integration, Solaris, AIX, IT Operations, Servers, HP, Project Management, IT Management, Security, Vendor Management
Education
Barry University 1996 — 2000
BS MIS, Technology Systems Management
ZipRealty July 2013 - Present
AT&T Global Services December 1996 - May 2005
Verizon April 1994 - December 1996
Skills
Short Sales, First Time Home Buyers, Sellers, Foreclosures, REO, Relocation, Buyer Representation, Investors, Real Estate, Single Family Homes, Investment Properties, Residential Homes, Listings, New Home Sales, Condos, Negotiation, Move Up Buyers, Referrals, SFR, ABR, Property, Buyers, Selling, Commercial Real Estate, Resellers
Education
Mount Saint Mary's College California 2001 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Black Hawk College 1986 — 1990
Associate's degree, Data Processing and Data Processing Technology/Technician
AT&T Global Services 2010 - Present
AT&T October 2003 - 2010
Skills
Enterprise Solution..., Relationship Management, Strategic Planning, Customer Satisfaction, Sales, VoIP, Solution Selling, Unified Communications, Managed Services, Direct Sales, Business Planning, MPLS, Wireless, Strategy, Telecommunications, Account Management, Private Line
Education
Georgia Institute of Technology - Georgia Tech College of Management 2009 — 2015
MBA, Business
Ball State University 2002 — 2003
Master of Science, Information and Communication Sciences
Taylor University 1996 — 2000
Bachelor of Arts, Biblical Studies
Trimble Navigation 2007 - Present
QVC 2001 - 2007
Verizon 2000 - 2001
AT&T Global Services 1999 - 2000
Merck 1998 - 1999
Independence Blue Cross 1995 - 1998
Conrail 1993 - 1995
PRO-STAR on COntract to US -GOVT 1992 - 1992
Digital Equipment Corporation 1980 - 1992
Honeywell 1978 - 1980
Skills
C++, Unix, Software Development, C#, XML, Multithreading, .NET, Databases, JavaScript, Software Engineering, Subversion, SQL, C, Visual Studio, Windows, VAX/VMS
Education
Boston University 1987 — 1990
Computer Engineering
Lock Haven University of Pennsylvania 1974 — 1978
BS, Mathematics & Computer Science
Aran Eye Associates June 2007 - Present
Southeast Frozen Foods 2006 - 2006
Perot Systems Government Services 2006 - 2006
CSC January 2002 - December 2005
Florida Department of Transportation 1997 - 2001
Oasis / PanAm Airlines December 1996 - December 1997
University of Miami January 1995 - December 1996
AT&T Global Services January 1993 - December 1994
Skills
Data Center, Citrix, Security, VoIP, Servers, Cisco Technologies, VPN, Xenserver, Watchguard, Dell PowerEdge Servers, Dell PowerVault, Dell Workstations, Dell Switches, NextGen, Novell Certified, Network Security, VMware, Network Administration, Disaster Recovery, Telecommunications, Networking, Virtualization, Cloud Computing
Education
University of Miami 1994 — 1996
ATI Career Training Center-Miami 1992 — 1994
Associate of Science (AS), Electrical and Electronics Engineering
Coral shores 1989 — 1992
AT&T Global Services June 2011 - Present
AT&T May 2004 - June 2011
Centennial 2002 - 2004
Skills
Telecommunications, Wireless, Management, Six Sigma, Network Design, Networking, Training, Troubleshooting, T1, VoIP
Education
Universidad de Puerto Rico
Business Administration, Finance
Colegio Universitario de San Juan
Computer Programming
AT&T January 2015 - Present
AT&T Global Services July 2012 - Present
AT&T Global Services June 2008 - Present
AT&T Global Services June 2008 - Present
AT&T Global Services 2008 - 2009
AT&T Global Services April 2007 - June 2008
AT&T January 2007 - June 2008
Bell South June 2002 - April 2007
BellSouth Business 2002 - 2007
BellSouth 2002 - 2007
Skills
Sales, Cross-functional Team..., Unified Communications, 4G, HP, CTI, Pre-sales, Cold Calling, Telecommunications, Managed Services, Enterprise Software, VoIP, Cisco Technologies, Telephony, Ethernet, Consultation, Integration, MPLS, Sales Operations, Networking, Sales Process, Switches, Cloud Computing, IP, Sales Management, Direct Sales, Storage, Product Management, Co-location, SDLC, WLAN, Channel Partners, Solution Selling, Network Engineering, Wireless, Professional Services, Routing, Call Centers, WAN, Network Design, Routers, Consulting, DSL, Management, Training, LAN-WAN, SIP Trunking, VPN, SIP, Data Center
Education
Broward Community College 1993 — 1996
Business Marketing
Art Institute of Fort Lauderdale 1988 — 1990
Merchandising
Miami Dade College
Business Marketing
Comerica Bank June 2014 - Present
Blue Cross Blue Shield of Michigan October 2012 - June 2014
University of Michigan May 2012 - October 2012
Hewlett-Packard April 2011 - May 2012
AT&T June 1997 - December 2010
AT&T Global Services June 2009 - July 2010
AT&T June 2008 - June 2009
AT&T September 2007 - June 2008
AT&T October 2005 - September 2007
AT&T January 2003 - October 2005
Skills
Training, Process Improvement, Project Management, Business Services, Technical Writing, Proposal Writing, Software Project..., Change Management, Integration, Process Engineering, Six Sigma, Program Management
Education
AT&T University 2009 — 2010
Six Sigma Green Belt
AT&T University 2008 — 2008
Information Technology Infrastructure Library (ITIL) Certified
Bradley University 1983 — 1987
Bachelor of Science, Marketing; Visual Communication and Creative Writing
AT&T Global Services April 2013 - Present
AT&T January 2010 - March 2013
Skills
VoIP, CRM, Telecommunications, MPLS, Solution Selling, Direct Sales, Managed Services, Wireless, Unified Communications, IP, Mobile Devices, Sales Process, Call Centers, Salesforce.com, Account Management, Cloud Computing, Management, Co-location, WAN
Education
Universidad Iberomexicana 1978 — 1982
Bachelor of Communication Science, Television
Lending Club 2013 - Present
BlackRock 2010 - 2013
AXA Rosenberg 2005 - 2010
Bank of America Securities 2004 - 2005
Barclays Capital 2004 - 2004
AT&T Global Services 2002 - 2004
Skillgames 2000 - 2001
Lehman Brothers 1998 - 2000
JP Morgan 1997 - 1998
Salomon Smith Barney 1997 - 1997
Skills
Trading Systems, Software Engineering, Financial Markets, Product Management, JAVA, PHP, Optimization, Algorithm Design, EMS, FIX, Unix Shell Scripting, Derivatives Trading, Tortoise SVN, Data Analysis, Database Design, SQL Tuning, Cache Coherency, User-centered Design, Team Leadership, Mentoring, Agile Methodologies, Language Teaching, Java, Investment Management, Equity Trading, Portfolio Optimization, Equities, Electronic Trading
Education
Indian Institute of Technology, Madras 1984 — 1986
M. S., Computer Science
Anna University 1982 — 1984
M.S, Applied Mathematics
Procter & Gamble November 2012 - Present
Level 3 Communications January 2011 - February 2012
AT&T Global Services March 2006 - January 2011
AT&T Government Systems March 2004 - March 2006
AT&T April 2000 - March 2004
Adelpia Business Solutions January 1999 - March 2000
HQ, Hechingers, Builders Square January 1998 - January 1999
Value Options Health Care November 1994 - January 1998
MCI Corporation November 1992 - November 1994
Unum November 1989 - November 1992
Skills
Avaya PBX, Business Management, Coaching, Customer Service, Change Management, Contract Negotiation, Product Development, Excel, E-commerce, ERP, Engineering, Forecasting, Fundraising, GIS, Healthcare, Hosting, Knowledge Management, Key Account Management, Leadership Development, Mentoring, Program Management, New Business Development, Network Security, Microsoft Office, Operations Management, PowerPoint, Purchasing, Public Relations, Research, Telecommunications, Team Management, TCP/IP, Team Leadership, Video, VoIP, Life Insurance, Health Insurance, Long-term Care, Fixed Annuities, Supplemental Health, Medicare, Medicare Part D, Medicare Prescription..., DocLogic, Telemedicine, Iterpret, MPLS, Management, Managed Services, Leadership
Education
Hondros College 2012 — 2012
Certifications, Life, Health, Accident and Annuities, 4.0
Iterpret 2012 — 2012
Certification, Telemedicine
AT&T University 2000 — 2011
Certificates, Telecommunications Management
AT&T University 2000 — 2011
Certificates, Computer Systems Networking and Telecommunications
AT&T University 2000 — 2011
Certificates, Total Account Management, Consultative Science of Selling
Horizon Learning Center 2004 — 2004
Microsoft Project Certification, Project Management
Boston University 1990 — 1991
Certification, Project Management
LaSalle University 1984 — 1987
BS, Information Technology
US Navy 1982 — 1986
Cryptology, Naval Intelligence, Cryptology, Naval Intelligence, National Security Agency
Indiana University Bloomington 1979 — 1982
Bachelor of Arts (B.A.), Journalism
AT&T Global Services 1997 - 2004
Ascom Timeplex 1994 - 1999
Hitachi Semiconductor April 1982 - June 1997
Education
Adelphi University
MBA
Stony Brook University
BSEE, Electrical Engineering
Aaron James Booksellers September 2004 - Present
AT&T Global Services June 1969 - June 1998
AT&T June 1969 - June 1998
Skills
Sales, Marketing, Advertising, Customer Service, Retail, Public Speaking, Social Media, Strategic Planning, Public Relations, Team Building, Event Planning, New Business Development, Event Management, Marketing Strategy, Sales Management, Account Management, Budgets, Fundraising, Social Networking, Coaching, Microsoft Office, Negotiation, Marketing Communications
Education
Creighton University 1972 — 1973
Graduate hours in Business/Finance, MBA
Bellevue University 1968 — 1970
BA Business, Business
Verizon Enterprise Solutions August 2013 - Present
Marketsource April 2012 - June 2013
Marketsource 2011 - 2013
ACS Solutions July 2008 - January 2010
AT&T 2001 - 2008
AT&T Global Services January 2000 - January 2001
Network Plus October 1998 - December 1999
CNN October 1996 - April 1998
WGNX TV June 1991 - October 1996
Skills
Telecommunications, VoIP, Account Management, Customer Retention, Cloud Computing, Networking, Wireless, Sales Operations, Telephony, Enterprise Software, Sales, Direct Sales, Solution Selling, Cisco Technologies, Salesforce.com, Cold Calling, CRM, Sales Process, Selling, IP, Sales Presentations, Building Relationships, Management, MPLS, Product Marketing, Security, Unified Communications, Professional Services, Product Management, Microsoft Office, SaaS, B2B, Lead Generation, New Business Development, Call Centers, Strategic Partnerships, Business Development, WiFi, Video Conferencing, Customer Service, Data Breach Solutions, Cloud Security, Network Infrastructure, Wireless Networking, M2M, CRM Databases, Metro Ethernet, LTE, Strategic Consulting
Education
Auburn University 1982 — 1987
B.A., Communications
Sprint May 2015 - Present
Sprint August 2012 - May 2015
Self-Employed Contractor January 2015 - March 2015
AT&T Global Services 2010 - September 2012
Poster Emporium 2005 - 2010
Skills
Cisco Technologies, Eclipse, Linux, Integration, F5 BigIP, PHP, phpMyAdmin, Cloud Computing, VMware, Java, JavaScript, MySQL, Routing, TCP/IP, Cisco UCS, Network Engineering, Troubleshooting, XAMPP, HTML, Wireless, Wireless Networking, Advanced CSS, Telematics, Load Balancing, Magento, WordPress, Joomla
Education
Baker College Center for Graduate Studies 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2008 — 2012
Bachelor's Degree, Information Technology, 3.36
Northwest Missouri State University 1999 — 2001
First Presbyterian Church March 2012 - Present
PATTERSON AUTO GROUP 2012 - 2014
AT&T Global Services 2011 - 2012
Albert Moving 2007 - 2009
CrossRoads Career Center 2004 - 2006
Second Baptist ChurchSecond Baptist Church 2000 - 2004
Stellram 1994 - 1999
Lifeway ResourcesDesign 1986 - 1994
Skills
Non-profits, Public Speaking, Event Planning, Customer Service, Direct Sales, Automotive, Sports Marketing, Religious Education, Pastors, Tournaments, Churches, Education, Employee Training, Training, Advertising, Graphics, Strategic Planning, Team Building, Sales Management, Sales, Budgets, System Administration, Community Outreach, Social Networking, Customer Satisfaction, Administration, Leadership Development, Nonprofits, Interviews, Conflict Resolution, Leadership, Management, Public Relations
Education
Southwestern Baptist Theological Seminary 1984 — 1986
Graduate Specialist, Religious Education
Southwestern Baptist Theological Seminary 1976 — 1980
Masters, Religious Education
Baylor University 1973 — 1976
Bachelor of Science, Broad Fields; Education, Psychology, Recreation, Sociology, Religion
Midwestern State University 1972 — 1974
Attended 3 semesters while completing all courses that would transfer to Baylor University, Basics leading to Bachelors of Education
Rider High School 1969 — 1972
High school graduate
AT&T Global Services 2008 - Present
AT&T Global Services 2007 - 2008
AT&T Global Services 1999 - 2007
IBM Global Services January 1997 - May 1999
Skills
Business Analysis, Business Process..., Call Centers, Cross-functional Team..., Data Center, Disaster Recovery, IP, Integration, MPLS, Managed Services, PMP, Program Management, Project Management, Requirements Analysis, SDLC, Telecommunications, Troubleshooting, Vendor Management, Visio, VoIP, Product Management, Project Planning, Software Project..., Team Building, Wireless, WAN
Education
University of South Florida 1994 — 1996
BA, Management Information Services
Alfred State College - SUNY College of Technology 1983 — 1986
AAS, Electrical Engineering Technology
AT&T Global Services November 2010 - Present
AT&T April 2006 - October 2010
Skills
Telecommunications, Wireless, LTE, Cellular Communications, 4G, CDMA, GSM, T1, WiMAX, Optical Fiber, UMTS, 3G, Fiber Optics, Computer Network..., Antennas, Managed Services, Mobile Devices, RF, Cabling, EVDO, DSL, Ethernet, IP, Microwave, MPLS, Network Design, VoIP, WiFi, Wireless Networking, Troubleshooting, Mobile Communications, Vendor Management, Telco
Education
Ashford University 2008 — 2010
Masters, Business Administration
University of Phoenix 2004 — 2008
Bachelor, Information Technology
AT&T Global Services 1977 - 2001
Skills
Strategic Planning
Education
Arkansas Tech University 1972 — 1976
BS, Computer Science
Blue Cross Blue Shield of Michigan June 2013 - Present
AT&T Global Services January 2010 - June 2012
Yahoo June 2007 - December 2009
Mantra Herbal January 2007 - May 2007
Secure Infosys May 2006 - December 2006
Magic Software limited July 2004 - April 2006
Skills
Manual Testing, Test Planning, System Testing, Regression Testing, QTP, Requirements Analysis, Technical Recruiting, Oracle, Talent Acquisition, Business Analysis, SDLC, Contract Recruitment, Recruiting, PL/SQL, Sourcing
Education
Bangalore University
Bachelor's degree, Computer Science
System Logic
Diploma, Web Designing, Oracle, Java
Virtela Technology Services Incorporated October 2010 - Present
AT&T Global Services February 2008 - October 2010
IBM Global Services 1993 - 2008
Skills
Vendor Management, Cross-functional Team..., Program Management, Outsourcing, Service Delivery, Managed Services, IT Management, Global Delivery, PMP, Networking, Telecommunications, Data Center, IT Service Management, ITIL, Virtualization
Education
Boston University Graduate School of Management 1976 — 1978
MSBA, Business Administration
AT&T Global Services September 2006 - Present
Education
Boston College - Carroll School of Management 2004 — 2006
MBA, Finance and Global Technology
Prince George's County Public Schools 2003 - Present
Oxon Hill High School 2003 - Present
AT&T Global Services July 1991 - March 2003
AT&T Global Services April 1991 - March 2003
Skills
Curriculum Design, Curriculum Development, Educational Technology, Educational Leadership, Staff Development, Teaching, Instructional Design, Classroom Management, Classroom, Elementary Education, Lesson Planning, Tutoring, Special Education, Teacher Training, Instructional Technology, Literacy, E-Learning, Differentiated..., Adult Education, Higher Education
Education
University of Phoenix 2007 — 2011
EdD, Curriculum and Instruction
University of Phoenix 2007 — 2011
Doctor of Education (EdD), Curriculum and Instruction
Marymount University 1994 — 1996
MBA, Information Systems
Bob Jones University 1972 — 1976
Bachelor of Science (BS), Food Technology and Processing
Prince George's Community College
AT&T Global Services September 1994 - Present
Skills
MPLS, Telecommunications, Networking, Wireless, WAN, Direct Sales, VoIP, Business Development, Management, Ethernet, Solution Selling, Managed Services
Education
Ball State University 1991 — 1993
Master of Science (M.S.) & Bachelor of Science (B.S.), Information and Communication Sciences; MIS; Small Business Entrepreneurship; Computer Science, 3.368
AT&T Global Services 1984 - 2010
Education
Appalachian State University 1975 — 1980
Bachelor of Arts (B.A.), Communication, General
AT&T Global Services October 2007 - Present
Unisys March 2005 - October 2007
Education
Austin Community College 2000 — 2014
CIS, Microcomputer Applications
Epic Bible College August 2009 - Present
Sacramento Valley Teen Challenge November 2012 - April 2014
FedEx Office 2009 - 2012
AT&T Global Services April 2008 - August 2008
Skills
High Energy, Extremely Reliable, Proficient on Microsoft..., Knowledgeable with..., Good team member,..., follows directions..., Troubleshooting, Networking, Youth Ministry, Microsoft Office, Management, Preaching, Customer Service, Leadership, Team Building, Theology
Education
Epic Bible College 2009 — 2011
Associate of Arts (A.A.), Theological and Ministerial Studies
Indian Trail Academy 1998 — 2002
SunGard Availability Services January 2012 - Present
AT&T Global Services January 2004 - January 2012
Skills
Managed Services, Cloud Computing, SaaS, Data Center, Professional Services, Solution Selling
Education
Bowling Green State University 1988 — 1992
AT&T Global Services January 1999 - Present
AT&T Global Services September 1992 - December 1998
Andersen Consulting December 1990 - August 1992
Education
Ball State University 1989 — 1990
Master of Science (MS), Information and Communication Science
Ball State University 1985 — 1989
Bachelor of Science (BS), Biology / Psychology
AT&T Global Services July 2005 - November 2011
Skills
Microsoft Office, Troubleshooting
Education
StenoTech Career Institute-Fairfield 2011 — 2013
State University of New York at Albany