Blue Care Network
Address: 20500 Civic Center Dr, Southfield, MI 48076, USA Hours: Closed ⋅ Opens 8:30AM Thursday8:30am–5pmFriday8:30am–5pmSaturdayClosedSundayClosedMonday(Martin Luther King Jr. Day)8:30am–5pmHours might differTuesday8:30am–5pmWednesday8:30am–5pmSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: +1 800-662-6667Website: Place name: : : : : : : Category: Website: http://www.bcbsm.com/ Category: Health insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (27) Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Blue Care Network of Michigan (BCN) Posting publicly on the Web Write a review Reviews"Customer service is absolutely atrocious, extremely rude and unhelpful." "Systems set in place to help are dangerously corrupt...Hands down THE WORST!" "This supervisor promised me a return call on Friday which never came." View all Google reviews
Blue Care Network List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Care Network. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Care Network Employees
Albion College August 2013 - Present
Gentle Dental May 2013 - Present
Lowe's Home Improvement May 2014 - September 2014
Blue Care Network July 2012 - August 2012
Skills
Public Speaking, Microsoft Office, Editing, Microsoft Word, Microsoft Excel, PowerPoint, Social Media, Social Networking, Customer Service, Leadership, Community Outreach
Education
Albion College 2012 — 2016
University of Michigan Health System December 2012 - Present
University of Michigan Health System 2006 - December 2012
Ann Arbor / Detroit Area LBDA Support Group January 2009 - June 2010
Self-Employed 2006 - 2007
Blue Care Network 1998 - 2006
Blue Care Network 1995 - 1998
Blue Care Network 1994 - 1995
American Rehabilitation Network 1990 - 1993
St. John Providence Health System 1989 - 1990
Oakwood Healthcare 1985 - 1989
Skills
Healthcare Information..., Medical Records, HL7, OnBase, PMP, Health Information..., Software Implementation, Health Information..., Performance Improvement, EHR, Health Information..., TJC, Epic Systems, Project Management, Project Planning, Quality Measures, Document Management, Document Imaging, Data Analysis, Business Analysis, Revenue Cycle, Release of Information, DRG, Healthcare Reimbursement, Provider Network..., NCQA, Network Contracting, Provider Relations, Medical Staff..., Provider Enrollment, Healthcare Industry
Education
Central Michigan University
Master's degree, Health Care Administration
University of Detroit Mercy
Bachelor's degree, Health Care Administration
Mercy College of Detroit
Associate of Science (AS), Medical Record Technology
Blue Cross Blue Shield of Michigan April 2008 - Present
Blue Care Network April 2008 - July 2012
Blue Cross Blue Shield of Michigan April 2008 - July 2012
Henry Ford Health Products July 2005 - February 2008
PharMerica June 2004 - March 2005
Rite Aid Pharmacy September 2001 - May 2004
Skills
Pharmacy Benefit..., HIPAA, Pharmacy, Medicare Part D, Managed Care, Medication Therapy..., Healthcare, Medical Terminology, Pharmacy Automation, Hospitals, Prescription, Medicare, Pharmacists, Healthcare Management, Utilization Management, Pharmacueticals, Immunization
Education
Central Michigan University 2008 — 2010
BS, Health Care Administration
Schoolcraft College 2006 — 2008
A.S, Baking and Pastry
Madonna University
BS, Nursing
Blue Care Network March 2014 - Present
Beauty by Alicia 2013 - Present
2/90 Sign Systems April 2011 - March 2013
Kidz Clubhouse September 2010 - April 2011
Skills
Customer Service, Microsoft Word, Microsoft Office, Customer Service..., Order Processing, Telephone Skills, Sales Order Processing, Purchase Orders, Multi-line Phone, Cashiering, Data Entry, Microsoft Excel, Aesthetics, Makeup Artistry, Beauty Industry, Skin Care, Cosmetics, Fashion Jewelry, Small Office, Windows 7 Migration, Sales, Cashiers, Accurate Data Entry, Switchboard Operator, Spreadsheets, Fashion, Stylists
Education
Baker College 2014 — 2018
Human Resource Management
French Academy of Cosmetology 2009 — 2009
Certificate, Esthetics
Kenowa Hills High School
Diploma, General
Office of Campus Activities August 2012 - Present
Blue Care Network May 2013 - August 2013
Botsford Hospital September 2009 - September 2010
Skills
Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Community Outreach, Hospitals, Access
Education
Bowling Green State University 2011 — 2015
Bachelor of Applied Science (BASc), Gerontology, Junior
Blue Care Network July 2014 - Present
Hamtramck Dental Center, P.C June 1993 - Present
Bowers Realty and Investment June 2007 - March 2013
Skills
Short Sales, Foreclosures, First Time Home Buyers, Buyer Representation, REO, Listings, Relocation, Sellers, Condos, Single Family Homes, Investment Properties, Real Estate, New Home Sales, ABR, e-PRO, HUD, Investors, Luxury, FHA, Real Estate Transactions, Customer Service
Education
Spring Arbor University
Master of Business Administration (M.B.A.), Organizational Development
Central Michigan University
Bachelor of Science, Community Development; Public Administration
Trendwell Energy Corporation April 1999 - Present
Montcalm County Association of Realtors June 1998 - January 1999
Montcalm Center for Behavioral Health December 1997 - June 1998
Blue Care Network August 1992 - October 1997
Professional Physical Therapy Services May 1990 - August 1992
Eberhard Foods June 1982 - August 1992
Skills
Accounting, Accounts Payable, Accounts Receivable, Financial Reporting, Microsoft Excel, Account Reconciliation, Invoicing, Auditing, Microsoft Office, QuickBooks, General Ledger, Spreadsheets, Expenses, Administrative..., Data Entry, Management, Outlook, Customer Service, PowerPoint, Microsoft Word
Education
Sparta Senior High School 1980 — 1984
Diploma
Davenport University
Business Administration and Management, General
Grand Rapids Community College
Business, Management, Marketing, and Related Support Services
Grand Rapids Community College
Business Administration and Management, General
Blue Care Network Medical Informatin SpecialistBlue Care NetworkOctober 2003 - September 2006
Skills
Public Speaking, Healthcare, HIPAA, Health Insurance, Managed Care, Medicare
Education
Central Michigan University 2004 — 2014
B/S of Science in Health Services and Community Development
Blue Care Network April 2013 - Present
Blue Care Network December 2010 - April 2013
Blue Care Network September 1999 - December 2010
Blue Cross & Blue Shield of Michigan September 1998 - September 1999
Skills
Facets, Problem Solving, Analytical Skills, Customer Service..., Multi Tasking, Time Management, Leadership Development, Microsoft Office, Claim, Organization, Customer Service, Call Centers, Training, Public Speaking, Outlook, Health Insurance, HIPAA, Access, Employee Benefits, Data Entry, Process Improvement, Team Building, Insurance
Education
Central Michigan University 2006 — 2013
Master's degree, Public Administration
Central Michigan University
Bachelor, Organization Administration; Administration/ Minor in Psychology
Oakland Community College 2002 — 2004
Associates, Liberal Arts and Sciences/Liberal Studies
DST Health Solutions December 2014 - Present
Trinity Health Care July 2014 - December 2014
CareTech Solutions June 2013 - March 2014
Henry Ford Health System June 2012 - July 2013
G & S Mechanical May 2008 - April 2010
Campau Advertising 2001 - 2004
Blue Care Network 2000 - 2001
Skills
Information Technology, Project Management, Promotion Management, Microsoft Office, Customer Service, Employee Management, Executive Level..., Shipping and Receiving, Travel Arrangements, Switchboard Operator, Bookkeeping, Quick Books Pro, Network Security, Networking, Computer Information..., Process Improvement, Leadership, Training, Social Media Marketing
Education
Columbia Southern University 2014 — 2016
Bachelor's degree, Project Management
Baker College Business and Corporate Services 2010 — 2014
Associate's degree, Information Technology Networking
Trinity Health (HQ Michigan) August 2014 - Present
Trinity Health (HQ Michigan) August 2012 - August 2014
Blue Care Network August 2011 - May 2012
Blue Cross Blue Shield of Michigan August 2010 - June 2011
Professional Educational Services Group 2008 - 2010
Target 2006 - 2009
Skills
Employee Benefits, Benefits, Benefits Administration, Benefit Administration, FMLA, Diversity Training, Recruitment Advertising, Payroll, 401k, Recruitment/Retention, Training & Development, Teaching Experience, Clerical Skills, Software Training, Microsoft Office, PeopleSoft, Kronos, Talent Management, Compensation, Typing, Office Administration, Employee Relations, Employment Law, Union, Human Relations, Human Resources, Software Documentation, New Hire Orientations, Onboarding, HR Policies, Organizational..., Open Enrollment, Hands-on Training, Employee Training, Teacher Training, Recruiting, Personnel Management, Training, Labor Relations
Education
Central Michigan University 2009 — 2011
Master's of Science, Human Resources Management/Personnel Administration, General
Central Michigan University 1997 — 2004
Bachelor's of Science, English Language and Literature/Letters
Educational Resources LLC September 2010 - Present
Multimedia Communications November 2006 - August 2010
Blue Care Network January 1996 - October 2000
Skills
Leadership, Strategic Planning, Analysis, Management, Business Development, Proposal Writing, Teaching, Project Management, Training, Cross-functional Team...
Education
Lawrence Technological University 2010 — 2013
Master of Business Administration (MBA), Nonprofit Management & Leadership
Wayne State University 2002 — 2006
Master of Arts in Teaching (MAT), Elementary & Secondary Education
Central Michigan University 1996 — 1999
Bachelor of Science (BS), Administration: Service Sector/Marketing
Psychiatric Associates April 2015 - Present
GLV Innovations, LLC September 2012 - Present
Mental Health / Addictions Therapist at gvanamberg.ws April 2009 - Present
Nu Skin Enterprises August 2007 - Present
CEI CMH April 2000 - October 2014
Vasquez Consultants and Management September 1998 - February 2000
CONCERN Employee Assistance Program May 1995 - August 1998
Mid-Michiagn Employee Assistance Centers July 1992 - October 1993
Center For Human Resources June 1991 - June 1993
Blue Care Network September 1991 - August 1992
Skills
Treatment, Mental Health, Adults, Therapists, Group Therapy, Case Managment, Psychology, Psychotherapy, Life Transitions, Personal Development, Wellness, Public Speaking, Coaching, Teaching, Anger Management, Mindfulness, Counseling Psychology, Family Therapy, Holistic Health, Self-esteem, Social Services, Case Management, Mental Health Counseling
Education
Michigan State University 1988 — 1990
Master of Arts, Rehab Counseling
Michigan State University 1976 — 1978
BA, Music Therapy
Central Michigan University 1972 — 1976
BA, Music Performance on French Horn
Utica High School 1968 — 1972
Blue Care Network July 1999 - Present
Skills
Healthcare, Data Analysis, Analysis, Healthcare Information..., HIPAA, Healthcare Consulting, Business Analysis, Visio, Program Management, Team Building, HL7, Leadership, Software Documentation, Business Requirements, Business Process..., Customer Service, Public Speaking, Research
Education
Davenport University
Associate's degree, Health Insurance Claims Management
Amway March 2014 - Present
Amway February 2008 - March 2014
Amway 1997 - 2013
Amway October 1997 - February 2008
Blue Care Network January 1993 - October 1997
Skills
Help Desk Support, Computer Security, Computer Hardware, BMC Remedy, ITIL v3 Foundations..., Microsoft Office, Computer Proficiency, Highly detail oriented, Knowledgeable, precise..., Social Networking, I enjoy Teamwork and I..., User Provisioning, Assignments are handled..., Good at discerning what..., Routinely implement..., Work Well Independently, Motivated self-starter, Patience, Kindness, Passion for Helping..., High Level Of..., Relationship-building..., Analyzing processes and..., Lean Thinking, Six Sigma, I know how and where to..., Driving Efficiency, Dependable Team Player, Teamwork, Kaizen, Infrastructure, Technical Support, Project Management, Business Analysis, Management, Leadership, Process Improvement, SharePoint, Integration, IT Management, Troubleshooting
Education
Aquinas College
Bachelor of Science (B.S.), Computer Science
Institute for American Universities in Aix-en-Provence, France
Bachelor of Science (BS), French Studies
Blue Cross Blue Shield of Michigan January 2014 - Present
Blue Care Network January 2012 - Present
Education
Central Michigan University 2010 — 2015
MBA
Oakland University 1993 — 1997
Bachelor of Arts
Blue Care Network August 2012 - Present
Beaumont Hospital February 2012 - August 2012
Church of Christ Care Center April 2012 - May 2012
Henry Ford Hospital April 2012 - April 2012
Comcast Cable Communications June 2007 - January 2010
Comcast Cable Communications March 2002 - May 2007
Comcast Cable Communications May 2001 - March 2002
Copper & Brass Sales, Inc January 1985 - January 1992
Skills
Data Entry, Access, Time Management, Problem Solving, Word, Organizing, Customer Service, Writing, Windows, Research, PowerPoint
Education
Baker College of Clinton Township 2010 — 2012
Associate of Applied Science (AS), Health Information/Medical Records Technology/Technician, 3.98
Graduate, Adlai Stevenson High School
Blue Care Network December 2012 - Present
University of Michigan School February 2012 - July 2012
Little Caesars July 2008 - February 2012
Marx Layne & Company February 2007 - July 2008
Office of Governor Jennifer M. Granholm 2003 - 2007
Skills
Strategic Communications, Public Relations, Media Relations, Press Releases, Internal Communications
Education
Central Michigan University 1996 — 2001
Blue Care Network August 2015 - Present
Blue Cross Blue Shield of Michigan November 2013 - August 2015
Blue Cross Blue Shield of Michigan July 2013 - November 2013
Blue Cross Blue Shield of Michigan January 2013 - June 2013
Blue Cross Blue Shield of Michigan May 2012 - August 2012
Vanguard Cleaning Systems May 2010 - December 2010
Law Offices of G. Reynold Sims & Associates May 2009 - December 2009
Skills
Event Planning, Sales, Microsoft Office, Customer Service, Marketing, Digital Media, Teamwork, Microsoft Excel, Marketing Communications, Facebook, Microsoft Word, Photoshop, Social Media, Research, Outlook, PowerPoint, Event Management, Time Management, Windows, SharePoint, English, HTML
Education
Central Michigan University 2008 — 2012
Business, Logistics Management, Marketing
Troy High School 2004 — 2008
Blue Care Network August 2013 - Present
Bank of America June 2012 - February 2013
Childtime Learning Center May 2011 - February 2012
Target September 2001 - September 2011
Skills
Microsoft Office, Teamwork, Organizational..., Time Management, Decision Making, Prioritization, Result Oriented, Highly detail oriented, Customer Satisfaction, Organization &..., Leadership, Sales
Education
Central Michigan University 2003 — 2009
Bachelor of Science (B.S.), Early Childhood Education and Teaching
Upsher-Smith Laboratories May 2012 - Present
Blue Cross and Blue Shield of Minnesota 2009 - 2012
Astellas Pharma 2008 - 2009
Sanofi Pasteur 2003 - 2008
GlaxoSmithKline 2001 - 2003
Medica 1999 - 2001
Diversified Pharmaceutical Services/Express Scripts 1998 - 1999
Blue Care Network 1994 - 1998
Private Medical Practice 1989 - 1992
Solvay Pharmaceuticals 1985 - 1988
Skills
French, Healthcare Management, Managed Care, Health Insurance, Pharmaceutical..., Clinical Development, Clinical Trial..., PBM, Pharmacoeconomics, Global Health, International Business, Private Practice, Analytics, Informatics, Quality Management, Accreditation, Strategic Leadership, Cross-functional Team..., Matrix Management, Provider Contracting, Contract Negotiations, Provider Relations, Product Development, Sales Process, Product Launch, Marketing Strategy, Product Marketing, Product Life Cycle..., Business Process..., Relationship Development, Client Relationship..., Vendor Relations, Customer Relations, Challenges, Complex Solutions, Strategy Development, Collaborative Leadership, Change Leadership, Decision Making Skills, Conflict Resolution, Building Strong Teams, Managing High..., Staff Mentoring, Driving Results, Execution Skills, Leading Projects, Meeting Deadlines, Budget Development, Budget Management, Fundraising
Education
University of Michigan School of Public Health 1992 — 1994
Master of Public Health (M.P.H.)
The Ohio State University College of Pharmacy 1987 — 1988
Fellowship in Clinical Pharmacology
University of Michigan Medical School 1973 — 1977
Doctor of Medicine (M.D.)
Aquinas College 1969 — 1973
Bachelor of Science, Magna Cum Laude, Biology and Chemistry
Lochbridge/Compuware June 2006 - Present
Delphi September 2004 - May 2006
Arcadia Services August 2001 - September 2004
Blue Care Network January 1999 - August 2001
Skills
Applicant Tracking..., Talent Acquisition, Recruiting, Talent Management, Technical Recruiting, Internet Recruiting
Education
Cornerstone University 2004 — 2013
Bachelor of Business Administration (B.B.A.), Organizational Development
Cognizant Technology Solutions January 2007 - Present
Blue Shield of California October 2009 - July 2015
AmeriHealth Mercy Family of Companies December 2008 - September 2009
Blue Care Network June 2008 - November 2008
United Behavioral Healthcare January 2007 - June 2008
Ramco Systems December 2005 - December 2006
CMC LTD January 2005 - November 2005
Soft InfoTek February 2002 - December 2004
Soft Computers March 1995 - February 2002
Skills
FACETS, FACETS Data Model, Oracle SQL, Oracle PL/SQL, Sybase, SQL Server, Tidal Enterprise..., VB.NET, VB, C#, SQL Loader, BCP Utility, Hyperion BRIO SQR, FACETS Core Batch
Education
Anna University 2000 — 2003
Bachelor's degree, Computer Science, First Class
St Michael's Polytechnic 1991 — 1994
Diploma, Electronics and Communication Engineering
Henry Ford Health System August 2006 - Present
Henry Ford Health System January 2014 - August 2014
Blue Care Network 2004 - 2005
Skills
Phlebotomy, CLIA testing, Immunization, Electronic..., Spirometry, EKG, Patient Education, Direct Patient Care, Microsoft Office, Outlook, McKesson, Mysis
Education
Baker College of Clinton Township 2011 — 2014
Bachelor of Health Services Administration, Health/Health Care Administration/Management
Baker College of Clinton Township 1999 — 2001
Associates of Applied Science, Medical/Clinical Assistant
Divine Elegance January 2013 - Present
Active Aero Inc February 2012 - March 2013
Transportation Sec. Admin December 2007 - November 2011
Advanced Communications Inc March 2005 - December 2006
National Wine & Spirits June 2003 - March 2005
Blue Care Network August 2001 - December 2002
Skills
Customer Service, Aviation, Aviation Security, Event Planning, Public Speaking, Operations Management, Team Building, Marketing Strategy, Government, Call Centers, Commercial Aviation, Flight Safety, Employee Training, Project Management, Microsoft Office, Office Administration, Charter, Flights, Airports, Team Leadership, Supervisory Skills, Training, Quality Assurance, Sales Management, Policy, Leadership Development, Data Entry, Teamwork, Software Documentation, Troubleshooting, Telephone Skills, Analysis, Employee Relations, Management, Contract Negotiation, Social Networking, Sales, Time Management, Microsoft Excel, Process Improvement, Microsoft Word, Program Management, Outlook, PowerPoint, Strategic Planning, Leadership
Education
Central Michigan University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Community Organization and Advocacy
Henry Ford Community College
Associates of Arts, Paralegal Studies
Blue Care Network August 2014 - Present
Blue Cross Blue Shield of Michigan May 2012 - August 2014
Blue Cross Blue Shield of Michigan February 2008 - May 2012
Carrabbas Italian Grill March 2003 - July 2007
Skills
Project Management, Health Insurance, Insurance, Call Center, Medicare, Process Improvement, HIPAA, Employee Benefits, Claim, Access, Customer Service, PPO, Outlook, Data Analysis, Training, Administrative..., General Insurance, Telephone Skills, Coaching, Analysis, Data Entry, Healthcare, Human Resources, Call Centers, Time Management, Leadership, Microsoft Office, Microsoft Word, Teamwork, Management, Program Management, Strategic Planning, Team Building, Microsoft Excel, Customer Satisfaction, Inventory Management, Benefits Administration
Education
Eastern Michigan University 2008 — 2012
Bachelor of Science (BS), Human Resources Management and Services
Central Michigan University 2002 — 2004
Baker College September 2014 - Present
Blue Cross Blue Shield of Michigan February 2014 - Present
Blue Cross Blue Shield of Michigan July 2012 - January 2014
Trinity Health April 2011 - May 2012
Blue Cross Blue Shield of Michigan August 2001 - March 2011
Blue Care Network 1997 - 2001
St. Mary Mercy Hospital 1981 - 1995
St. Mary Mercy Hospital 1981 - 1995
Skills
Access, Leadership, HIPAA, Healthcare, Call Center, Visio, Data Analysis, Insurance, Policy, Microsoft Office, Analysis, Call Centers, SDLC, Health Insurance, Training, Program Management, Business Analysis, Business Process, Security, Management, Auditing, Medicare, Managed Care, Team Building, Customer Service, Business Process...
Education
Central Michigan University 2013 — 2015
Graduate Certificate in College Teaching, Adult Education and Teaching
Central Michigan University 2007 — 2010
MSA, Leadership
Davenport University 2003 — 2006
Bachelor's degree, Business Administration and Management, General
FairWarning Ready Masters Certification
Franklin High School
Surgical Care Affiliates July 2014 - Present
Cleveland Clinic May 2013 - May 2014
Cleveland Clinic July 2012 - May 2013
Cleveland Clinic June 2011 - June 2012
Blue Care Network April 2010 - August 2010
Karmanos Cancer Institute February 2010 - April 2010
The Nebraska Medical Center May 2009 - August 2009
Wayne State University August 2006 - August 2008
Ascension Health January 2007 - June 2007
Skills
Healthcare Management, Financial Modeling, Process Improvement, Healthcare, Excel, Analysis, Research, Hospitals, Lists, Leadership, Management, Microsoft Excel, PowerPoint, Strategic Planning, Training, Project Planning, Business Development, Microsoft Word, Cross-functional Team...
Education
University of Michigan 2008 — 2011
MBA/MHSA, Healthcare Management
University of Michigan - Stephen M. Ross School of Business 2008 — 2011
MBA/MHSA, Healthcare
Brigham Young University 1999 — 2006
BS, Business Management
Health Care Service Corporation October 2009 - Present
HCSC - Blue Cross Blue Shield of Illinois September 2008 - October 2009
Blue Care Network July 2003 - September 2008
Blue Cross Blue Shield of Michigan June 1999 - 2003
Education
Central Michigan University 2003 — 2006
Doctorate, Health Administration
HealthPlus of Michigan October 2014 - Present
HealthPlus of Michigan 1998 - Present
Blue Care Network 1997 - 1998
Henry Ford Health System 1995 - 1997
Skills
Medicare, HEDIS, Healthcare Information..., Data Analysis, PPO, Strategic Planning, Provider Network..., Provider Networks, Health Plan Operations, Provider Education, NCQA, Team Building, Health Policy, Medicaid Managed Care, Accountable Care, HMO, Nursing, Network Development, Affordable Care Act, Provider Relations, Disease Management, Health Insurance, Managed Care
Education
Central Michigan University 1998 — 2001
Masters, Health Care Administration
University of Michigan-Flint 1989 — 1993
Bachelors, Health Care Administration
Blue Care Network May 2015 - Present
Blue Cross Blue Shield of Michigan May 2014 - August 2014
Albion College January 2012 - May 2014
Action Benefits July 2011 - August 2013
Gordon Food Service May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Access, Mathematica, Statistics, Mathematics, LaTeX, Economics
Education
Albion College 2011 — 2015
Bachelor of Arts (B.A.), Actuarial Mathematics, Business & Organizations and Economics
Gabriel North America April 2015 - Present
ChemicoMays, LLC November 2014 - April 2015
NGK Spark Plugs (U.S.A.), Inc. September 2004 - October 2012
Greenleaf Automotive November 2002 - February 2004
Blue Care Network August 1997 - July 1998
Blue Care Network July 1993 - August 1997
Skills
SAP, Account Management, GAAP, General Ledger, Vlookup, Process Improvement, Variance Analysis, Financial Analysis, Microsoft Word, ERP, SAP R/3, Automotive, Pricing, JD Edwards, PeopleSoft, Purchasing, Business Process...
Education
Eastern Michigan University 2011 — 2014
Master of Science in Accounting, Accounting, 3.63
Central Michigan University
Bachelors of Science, Busiess Administration - Finance, 3.30
CH July 2014 - Present
Healthcare April 2011 - December 2013
Spectrum Health September 2009 - April 2011
Coventry Health Care April 2006 - September 2009
Blue Care Network 2002 - 2006
Skills
Health Insurance, Healthcare, Medicare, Microsoft Office, Training, Medicaid, Process Improvement, Benefits Administration, HIPAA, Managed Care, Human Resources, Employee Relations, Employee Benefits, Access, Insurance, Call Centers, HMO, Healthcare Management, Provider Relations
Education
Davenport University 1995 — 1999
BBA, HEALTH CARE
Central Michigan University
Masters, Human Resource Management
Northwestern High School
CDK Digital Marketing February 2014 - Present
Grant Associates Inc August 2012 - February 2014
Verizon Wireless December 2010 - August 2012
Helm Inc September 2007 - August 2010
Blue Care Network May 2006 - August 2006
Blue Care Network May 2005 - August 2005
Skills
Account Management, Microsoft Office, Customer Service, Strategic Planning, Project Management, Cold Calling, Social Media, Event Planning, Sales, Public Relations, Sales Presentations, Marketing Communications, Public Speaking, Recruiting, Research, Data Entry, Time Management, Building Relationships, B2B, Networking, Leadership, Event Management, Social Networking, Training, Team Building, Customer Satisfaction, Interviews, Human Resources, Business Development, Coaching, Marketing, New Business Development, Employee Relations, Management, Salesforce.com
Education
Boston College 2003 — 2007
Bachelor of Arts (B.A.), Communications and Marketing
Eastern Michigan University 2013 — 2014
Masters, Human Resources Development
Maner Costerisan Certified Public Accountants January 2014 - Present
Blue Care Network May 2013 - October 2013
Blue Care Network May 2011 - August 2011
Skills
Budgets, General Ledger, Microsoft Word, PowerPoint, Microsoft Office, Time Management, Customer Service, Teamwork, Data Analysis, Research, Strategic Planning, Inventory Management, PeopleSoft Financial, Tax Preparation
Education
Central Michigan University 2008 — 2013
Accounting/Finanace, Accounting/Finance
Central Michigan University 2008 — 2013
Bachelor of Science in Business Adminstration, Accounting and Finance
Detroit Catholic Central 2004 — 2008
West middle school
Arrow Strategies May 2015 - Present
Blue Care Network July 2014 - December 2014
Blue Cross Blue Shield of Michigan March 2013 - July 2014
Summit Health September 2011 - March 2013
Media Genesis June 2007 - November 2009
EDS Group November 1985 - December 2006
Skills
Comedy Writer, Business Writer, Office Manager, Comedy, Stage, Television, Social Media Marketing, Microsoft Office, Social Media, Business Analysis, Program Management, Process Improvement
Education
Baker College of Clinton Township 2014 — 2017
Bachelor of Business Administration (B.B.A.)
Macomb Community College 1982 — 1990
Associate's degree, Information Technology
BCBSM Leadership Development Association July 2011 - Present
Blue Care Network April 2011 - Present
Blue Care Network October 1994 - Present
Blue Cross Blue Shield of Michigan May 2006 - April 2011
Skills
Certified Case Manager, Registered Nurses, Professional..., Leadership Development, Healthcare
Education
Central Michigan University 2000 — 2007
BS, Business Administration, Health Services
Grand Valley State University August 2001 - Present
Blue Care Network July 1992 - July 2002
Skills
Data Analysis, Microsoft Office, SQL, Higher Education, Visual Basic, Oracle PL-SQL, Unix Shell Scripting, Banner, Linux, Systems Analysis, HTML, Oracle
Education
Aquinas College 1992 — 1995
BS/BA, Business Administration
Systems In Motion July 2013 - Present
Blue Care Network December 2012 - July 2013
Systems In Motion July 2012 - December 2012
CMSI October 2010 - July 2012
LCG Systems July 2010 - October 2010
Dean's Office, Cleveland State University August 2008 - June 2009
TecSo Global August 2007 - July 2008
Larsen & Toubro Chiyoda Limited May 2006 - July 2006
Skills
J2EE, JDBC, Java, XML, ColdFusion, Spring, Hibernate, Struts, JUnit, REST, SOAP, JSP, Jasper Reports, Subversion, VSS, Git, HTML, Cryptography, EJB, AJAX, jQuery, JAXB, JPA, SQL DB2, Oracle SQL, Microsoft SQL Server, Apache, Tomcat, JRun, RightFax, PHP, Unix, C#.net, Maven, Oracle, UML, Java Enterprise Edition
Education
Cleveland State University 2008 — 2009
Masters, Computer & Information Science
The Maharaja Sayajirao University of Baroda 2003 — 2007
BE, Computer Science & Engineering
IPCL School 2001 — 2003
Blue Care Network November 1998 - Present
Skills
Health Insurance, Process Improvement, HIPAA, Employee Benefits, Customer Service, Insurance, Call Centers, Healthcare, Call Center, Employee Relations, Human Resources, Leadership
Education
Davenport University
MBA, Human Resouce Management
Davenport University
Post Graduate Certification, Strategic Management
Spring Arbor University
BA, Business Management and Organizational Development
St. Martin dePorres
St. Martin dePorres
Blue Care Network June 2012 - Present
CIBER, Inc. April 2011 - August 2012
Blue Cross Blue Shield of Michigan May 2009 - April 2011
Chrysler LLC November 1999 - November 2008
Trillium Teamologies August 1998 - November 1999
Comerica November 1996 - August 1998
CDI May 1996 - November 1996
Fastech November 1993 - May 1996
Education
Cleary University 2001 — 2002
MBA, Business
Cleary University 1996 — 1998
BBA, Business
Schoolcraft College 1990 — 1992
Associates, Computer Science
Priority Health June 2015 - Present
Priority Health December 2014 - June 2015
Blue Care Network April 2014 - December 2014
Priority Health August 2013 - March 2014
Pine Rest Christian Mental Health Services May 2013 - December 2013
Community Mental Health Shiawassee 2012 - 2012
CEI Community Mental Health 2011 - 2012
MSU Adolescent Diversion Program 2010 - 2012
Priority Health December 2009 - October 2011
Skills
Mental Health Counseling, Microsoft Excel, Microsoft Word, Case Management Services, Nonprofits, Case Managment, Conflict Resolution, Conflict Prevention, Fundraising
Education
Michigan State University 2009 — 2012
Bachelor of Arts (BA), Psychology
Hudsonville High School 2005 — 2009
Davenport University
Masters of Management
Visteon Corporation July 2014 - Present
Johnson Controls Automotive July 2011 - Present
Johnson Controls November 2008 - July 2011
Johnson Controls 2005 - November 2008
Haworth February 2001 - November 2005
Self-employed January 2000 - November 2005
The Iserv Co January 2000 - January 2001
Greenville Tool and Die December 1997 - January 2000
Blue Care Network January 1996 - November 1997
Aetna Health Plans January 1991 - December 1995
Skills
Windows, Requirements Analysis, Web Applications, Automotive, Microsoft SQL Server, Support Management, Global IT Operations, Computer Hardware, Global Cross-Functional..., Global Deployment, Databases, Troubleshooting, SQL Server, Servers, Operating Systems, HTML, SQL, Analysis, Access, Programming, Administration, Linux, Unix, Business Requirements, MySQL, Planning, Documentation, UNIX System V, Hands-on leader, IT Management, Process Improvement, Software Documentation, Management, Oracle, Project Planning, ERP, System Administration, Testing, Business Process, IIS, Visual Basic, Project Management, Data Warehousing, Leadership
Education
Ferris State University 1998 — 2000
Masters, Information Managment, 3.95
Davenport University 1995 — 1998
Bachelors of Information Systems Mgmt, Information Technology
Blue Care Network September 2007 - Present
Blue Cross Blue Shield of MI / Blue Care Network August 2007 - Present
Blue Cross Blue Shield of MI / Blue Care Network August 2007 - Present
Blue Care Network of Michigan May 2007 - August 2007
Blue Care Network of Michigan May 2007 - August 2007
Blue Care Network April 2005 - May 2007
Blue Care Network April 2005 - May 2007
Blue Care Network of Michigan September 2005 - December 2005
Blue Care Network of Michigan September 2005 - December 2005
Blue Care Network of Michigan July 1999 - April 2005
Skills
Health Insurance, Microsoft Office, Medicare, Training, Healthcare Management, Management, Call Center, Patient Education, Health Education, Microsoft Excel, Analysis, Benefits Administration, Call Centers, Coaching, Customer Service, Employee Benefits, Employee Relations, Leadership, Leadership Development, Outlook
Education
Central Michigan University 2014 — 2015
Certificate, College Teaching
Central Michigan University 2011 — 2013
Certificate, Leadership
Central Michigan University 2007 — 2013
Master of Science (M.Sc.), Health/Health Care Administration/Management
Davenport University-Eastern Region 1999 — 2004
Bachelor of Business Administration (BBA), Health Services Administration
Davenport University
Bachelor of Business Administration, Health Services Administration
Southwest Behavioral Health & Services June 2015 - Present
Southwest Behavioral Health & Services through Robert Half Technologies December 2014 - June 2015
Waste Management - Contract through Staffmark, Inc. July 2014 - 2014
University of Michigan Health System - Contract through OtterBase, Inc. January 2014 - 2014
Blue Cross Blue Shield of Michigan October 1998 - April 2013
NMA BCBSM Leadership Development Association July 2010 - June 2011
Wayne County Community College District January 2007 - December 2009
Brighton Hospital 2005 - 2008
Blue Care Network 1998 - 2007
General Dynamics 1982 - 1995
Skills
Data Analysis, Visio, Process Improvement, Microsoft Office, Leadership, Healthcare, Training, Program Management, Access, Public Speaking, Project Management, Software Documentation, Team Building, Analysis, Change Management, Human Resources, Technical Writing, Business Process..., Insurance, Call Centers, ADDIE, SharePoint, Instructional Design, Business Analysis, Policy, Organizational..., Coaching, Workshop Facilitation, Leadership Development, Team Leadership, Staff Development, E-Learning, Performance Management, Adult Education, Employee Training, Employee Relations, Higher Education, Conflict Resolution, Instructor-led Training, Needs Analysis, Career Development, Research, Career Counseling, Distance Learning, PeopleSoft, Curriculum Design, Teaching, PowerPoint, Editing, Blended Learning
Education
Eastern Michigan University 2009 — 2014
Specialist Degree, Educational Leadership
Central Michigan University 2001 — 2003
Masters, Information Resources Management
Siena Heights University 1990 — 1995
Bachelor of Applied Science (B.A.Sc.), Electronic Servicing
Blue Cross Blue Shield of Michigan September 2009 - Present
Blue Care Network October 2005 - September 2009
Education
Wayne State University Law School 1995 — 1999
J.D.
The University of Kansas 1984 — 1988
M.A., Organizational Psychology
Beloit College 1980 — 1984
B.A., Psychology & Education
United Physicians January 2015 - Present
United Physicians July 2014 - December 2014
Hope Network October 2012 - June 2014
Blue Cross Blue Shield of Michigan January 2012 - August 2012
Hug Center for Hearing October 2011 - January 2012
Blue Cross Blue Shield of Michigan May 2011 - August 2011
Blue Care Network May 2010 - August 2010
Hug Center for Hearing May 2009 - August 2009
Skills
Data Analysis, Healthcare, Analysis, Microsoft Excel, Project Management, PowerPoint, SQL, Time Management, Leadership, Process Improvement, Customer Service, Mental Health
Education
Central Michigan University 2006 — 2011
Bachelor of Applied Arts in Health Administration, Healthcare, Psychology
Michigan State University March 2015 - Present
Michigan State University December 2012 - Present
Michigan State University November 2010 - November 2012
Blue Cross Blue Shield of Michigan January 2005 - May 2010
Blue Cross Blue Shield of Michigan November 2000 - December 2005
Blue Cross Blue Shield of Michigan November 2000 - December 2005
Blue Care Network January 1995 - November 2000
Blue Care Network November 1990 - January 1995
Blue Care Network March 1985 - November 1990
Skills
Enterprise Business..., Microsoft Office, Knowledge of Employment..., Knowledge of Medicare..., Diversity Training, Certified Human..., Crucial Confrontations, Honing Your Emotional..., FMLA, Leadership Development, Employee Relations, Policy, Employee Benefits, Employee Training, Leadership, Management, Customer Service, Organizational..., Team Building, Training, Interviews, Recruiting, PowerPoint, Public Speaking, Human Resources
Education
Wayne State University 2002 — 2003
Excellence in Leadership Program
Davenport University 1994 — 1997
BBA, Major: Business Administration Minor: Social Science
Central Michigan University
Human Resource Management
The Guarantee Company of North America February 2005 - Present
Pembroke Security Group LLC April 2010 - September 2014
Mary Jane Elliott PC January 2009 - August 2011
Innovative Pathways 2009 - 2010
Robert Half International 2000 - 2005
Image Works Marketing October 2003 - August 2004
Blue Care Network August 2001 - September 2003
Skills
New Business Development, Change Management, Document Imaging..., Organizational..., Business Analysis, Microsoft Office, Administration, Business Planning, Outlook, Customer Relations, Documentation, Excel, Word, Customer Service, Strategic Planning, PowerPoint, Research, Team Building, Access, Business Intelligence, Coaching, Problem Solving, Process Improvement, Program Management, Visio, Payroll, Employee Relations, Performance Management, Healthcare, Compliance, Instructional Design, Analysis, Mentoring, Insurance, Planning, Operations Management, Business Strategy, Business Process..., Leadership Development, Management Consulting, Proposal Writing, Team Leadership, Hiring, Employee Engagement, Project Planning, Supervisory Skills, Staff Development, Conflict Resolution, Organizational..., Scheduling
Education
Central Michigan University 2011 — 2013
MA-Ed, Adult Education, 4.0
Central Michigan University 2000 — 2007
MSA, Administrative Leadership, 3.87
Central Michigan University 2000 — 2006
Bachelor of Business Administration (BBA), Organizational Administration, 3.63
Apex Tool Group, LLC April 2015 - Present
Stevens Worldwide Van Lines June 2012 - March 2015
Nexteer Automotive 2009 - 2012
SPAR March 2005 - March 2009
Blue Care Network June 1999 - March 2005
Skills
Consolidated Financial..., Internal Audit, Account Reconciliation, Accounts Payable, Variance Analysis, Analytical Skills, Financial Forecasting, Healthcare, Balance Sheet Review, Sarbanes-Oxley Act, External Audit, Cash Flow Forecasting, Financial Statements, Revenue Recognition, Monthly Close, Budget Process, Financial Accounting, Year-end Close, Accounting Management, Treasury Management, Consolidation, Hyperion Enterprise, Fixed Assets, Strategic Planning, Balance Sheet, Fixed Asset Management, US GAAP, Project Accounting, FRx, International Accounting, Financial Reporting, Management, Tax Returns, Highly detail oriented, Month End Close, 10Q, 10K, Monthly Close Process, Revenue Analysis, Revenue Forecasting, Project Coordination, Enterprise Risk..., Corporate Budgeting, SEC filings, Cash Management, Statutory Accounting, SOX 404, Intercompany..., Budgets, Accounting
Education
Walsh College of Accountancy and Business Administration 1999 — 2004
Master of Business Administration (M.B.A.), Business/Managerial Economics
Baker College of Flint 1987 — 1992
Bachelor of Business Administration (B.B.A.), Accounting
Blue Care Network December 2014 - Present
Blue Care Network 2000 - January 2015
Blue Care Network 1999 - 2000
Blue Care Network 1997 - 1999
Skills
Healthcare, Customer Service, HIPAA, Healthcare Management, Health Insurance, Managed Care, Access, Call Centers, Data Entry, Insurance, Medicare, Microsoft Excel, Process Improvement, Leadership, Team Building
Education
Central Michigan University
Master of Science (MS), Human Resources Administration
Central Michigan University
Bachelor of Science (BS), Public Administration
Blue Care Network November 2013 - Present
Blue Care Network January 2012 - December 2013
Blue Care Network April 2010 - January 2012
Blue Cross Blue Shield of Michigan October 2009 - March 2010
Dearborn Public Schools March 2009 - September 2009
Blue Cross Blue Shield of Michigan June 2009 - August 2009
Henry Ford Health System January 2009 - April 2009
Sav On Drugs October 2007 - June 2008
Skills
Healthcare, Microsoft Office, Pharmacy Analytics, Managed Care, Data Analysis, Healthcare Management, Research, Medicare, Medicaid, Business Analysis, Management, Public Health, Pharmacy, Leadership, HIPAA, Medicare Part D
Education
Central Michigan University 2010 — 2012
Masters of Science in Administration, Health Services Administration
University of Michigan-Dearborn 2007 — 2009
Bachelor of Arts, Health Policy Studies, Information Technology Management
Carlsbad Medical Supply May 2010 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2008 - May 2010
Pecos Valley Physicians Svc April 2007 - June 2008
Sanders Orthopedic Brace & Limb October 2005 - April 2007
Its Quest Inc February 2005 - October 2005
Carlsbad Medical Supply October 2003 - October 2004
Blue Care Network of Michigan March 1999 - June 2003
Blue Care Network June 1996 - February 1999
Anesthesia Business Consultants November 1992 - February 1995
Skills
HIPAA, Medical Billing, Medical Terminology, Medical Coding, Microsoft Excel, Workers Compensation, 10 Key, Supervisory Experience, Microsoft Word, Analytical Skills, Durable Medical..., ICD-9, HCPCS, MedAct Software, Anesthesia Billing, Radiology Billing, Prosthesis and..., Brightree Software, Office Equipment, Primary Care Physician..., CPT, Medicare, Accounts Receivable, Healthcare, Revenue Cycle, Medicaid
Education
Ross Medical Education Center-Lansing 1992 — 1993
Medical Dental Administrative Assistant, Healthcare, A+
Blue Care Network 2014 - Present
ProMedica February 2009 - 2014
Hospice of Northwest Ohio June 2005 - February 2009
ProMedica September 1996 - May 2005
Skills
Organization, Highly detail oriented, Listening to customers, Case Managment, Clinical Skills, Triage, Medical Review, Progressive, Organizational..., Dependable Team Player, Multi Tasking, Strongly self-motivated, goal orientated, Consistency, Emergency Nursing, Nursing Documentation, Healthcare, Nursing, Healthcare Management, Case Management, Clinical Research, ICU, Registered Nurses
Education
Chamberlain College of Nursing 2009 — 2012
Bachelor of Science (BS), Registered Nursing/Registered Nurse, 4.0
Armstrong Atlantic State University 1989 — 1991
Associate of Science (AS), Registered Nursing/Registered Nurse
Blue Care Network May 2013 - Present
Kyocera Display America, Inc., Formerly Optrex America, Inc. October 1998 - May 2013
Guardian Industries September 1997 - October 1998
Lease Corporation of America July 1996 - September 1997
Skills
Manufacturing, Revenue Recognition, Variance Analysis, Fixed Assets, US GAAP, General Ledger, Year-end Close, Forecasting, SOX Implementation Team, Financial Statements, Financial Reporting, Accounts Payable
Education
Central Michigan University
Bachelor of Science in Business Administration, Accounting
Eastern Michigan University
Masters of Liberal Studies, Information Security
Ferris State University August 2013 - Present
Baker College August 2009 - July 2013
Mecosta Health Services July 1997 - August 2006
Blue Care Network May 1993 - August 1997
Skills
Healthcare Management, HIPAA, EHR, Hospitals, Revenue Cycle, Program Development, Clinical Research, Public Speaking, Nursing, Accreditation, Staff Development, Patient Safety, Nonprofits, Leadership Development, E-Learning, Instructional Design, Program Management, Healthcare Consulting, Research, Program Evaluation
Education
A.T. Still University of Health Sciences 2007 — 2010
Doctorate of Health Education, Health Education
Central Michigan University 1996 — 1999
Master's degree, Health/Health Care Administration/Management
Molina Health Care Of Mi March 2015 - Present
HealthPlus of Michigan March 2003 - Present
St. Mary's of Michigan July 2000 - March 2003
Blue Care Network December 1997 - July 2000
Education
Central Michigan University
Masters - Health Care Administration
Oakland University
Bachelor of Arts (B.A.), Communication and Media Studies
Priority Health July 2014 - Present
Priority Health June 2000 - June 2014
Blue Care Network August 1987 - April 2000
Skills
Business Intelligence, Business Analysis, Application Development, Insurance, Strategic Planning, Financial Analysis, Cross-functional Team..., Managing High..., Financial Reporting, Change Management, Root Cause Analysis, Process Automation, Reporting & Analysis, Budget Management, Project Coordination, System Testing, Customer Satisfaction, Personnel Development, Management, Strategy, Software Development, Budgets, Health Insurance, Healthcare, Managed Care, Visio, Process Improvement, Leadership, HIPAA, Analysis, Medicare, Access, Team Building
Education
Cornerstone University 2006 — 2008
Masters, Business Administration
Davenport University 1995 — 2005
Bachelor's, Accounting
Blue Care Network July 2010 - Present
Blue Cross Blue Shield of Michigan October 2009 - July 2010
Blue Cross Blue Shield of Michigan January 1991 - March 2007
Skills
Employee Benefits, Insurance, Administration, Healthcare, Strategic Planning, Budgeting, Business Planning, Contract Negotiation, New Business Development, Customer Relations, Customer Service, Business Development, Process Improvement, Budgets, Health Insurance, System Administration, Managed Care, Business Strategy, Account Management, Training, Team Building, Medicare, Leadership, Program Management, Leadership Development, Analysis, Vendor Management, Cross-functional Team..., Organizational..., Coaching, Data Analysis
Education
Central Michigan University 1986 — 1992
MSA, Health Services, Management
Northwood University 1983 — 1985
Accounting, Business
Northwestern University - Kellogg School of Management 2005 — 2006
CHIE, Insurance Leadership
Blue Cross Blue Shield of Michigan May 2010 - Present
Deloitte May 2009 - June 2010
BearingPoint, Inc. February 2006 - May 2009
BearingPoint Consulting 2006 - May 2009
Keane June 2005 - February 2006
Blue Care Network January 1999 - December 2001
Skills
Program Management, Software Documentation, Management, Business Analysis, Business Process, Research, Process Improvement, Strategic Planning, Business Process..., Microsoft Office, Project Management, Strategy, CRM, SDLC, Management Consulting, Call Centers, Proposal Writing, Healthcare, Testing, Change Management
Education
Albion College 1990 — 1994
Bachelor of Arts
Southfield-Lathrup Senior High School 1986 — 1990
State of Michigan May 2012 - Present
Kelly Services January 2012 - Present
H&R Block January 2010 - Present
H&R Block February 2011 - May 2012
Caresource Management Group August 2003 - February 2011
Ingham County January 2000 - August 2003
United Health Care January 2002 - January 2003
Blue Care Network January 1995 - January 2000
Skills
Data Entry, Customer Service, Microsoft Excel, Outlook, Microsoft Office, Microsoft Word, PowerPoint, Spreadsheets, Administrative..., Payroll, Inventory Management, Retail, 10 Key, Filing, Telephone Skills, Time Management, Office Management
Education
Davenport University 2014 — 2017
Bachelor of Business Administration (BBA), 3.9
Lansing Community College
Ross Medical Education Center
Williamston High School
Spectrum Health November 2012 - Present
DPT July 2010 - November 2012
DestinationRx, Inc. 2007 - 2008
MPH Consulting, Inc 2006 - July 2007
Priority Health 2001 - 2005
Priority Health 1998 - 2000
Mercy Health Services 1997 - 1998
Mercy Health Services 1995 - 1997
Blue Care Network 1994 - 1995
Skills
Health Insurance, Business Intelligence, Business Analysis, Project Management, Process Improvement, Leadership, Requirements Gathering, Consulting, Agile Methodologies, Business Process..., IT Strategy, Management, SQL, Marketing, Program Management, Strategic Planning, Visio, Access, Medicare, SharePoint, SDLC, Change Management, Software Documentation, Vendor Management, Business Process, Data Analysis, PMP, Requirements Analysis
Education
Western Michigan University 2000 — 2003
Masters in Public Administration, Healthcare
Aquinas College 1990 — 1994
Bachelor of Arts, Communication
Blue Cross Blue Shield of Michigan May 2012 - Present
Blue Cross Blue Shield of Michigan October 2009 - May 2012
Blue Care Network May 2004 - October 2009
Blue Care Network November 2001 - May 2004
Blue Care Network September 1999 - November 2001
Health Alliance Plan September 1988 - September 1999
Skills
Process Improvement, Health Insurance, Vendor Management, PeopleSoft, Access, Project Management, Data Analysis, Leadership, SharePoint, Analysis, Management, Microsoft Excel, Outlook, HIPAA, Educational Technology, Multimedia, Pedagogy, Distance Learning, Student-Centered..., Learning Styles, Healthcare, Risk Management, Requirements Analysis, Integration, Visio, IT Strategy, Business Analysis, Employee Benefits, Contingent Workforce
Education
Lawrence Technological University 2011 — 2014
M.A. Educational Technology, Educational/Instructional Technology
Lawrence Technological University 2011 — 2014
Workplace Technology Graduate Certificate, Multimedia and Virtual Work Technologies
Davenport University 1983 — 1988
Bachelor of Science, Business Administration, Accounting
AvMed Health Plans July 2009 - Present
Universal American May 2008 - June 2009
Blue Care Network December 2000 - May 2008
Care Choices/Trinity Health Plans March 1990 - December 2000
Price Waterhouse 1987 - 1990
Laventhol & Horwath 1983 - 1987
Skills
Health Insurance, Process Improvement, Healthcare, Managed Care, Healthcare Management, Insurance, Employee Benefits, Medicare, HIPAA, Medicaid, Revenue Cycle, Accounting, Budgets, Financial Analysis, Auditing, Forecasting, Financial Reporting, Analysis, Finance, Peer Mentoring, HMO, Strategic Financial...
Education
Walsh College 1998 — 2001
MS, Management
The University of Kansas 1981 — 1983
BS, Accounting
Alma College 1979 — 1980
Business & Accounting
Alma College 1979 — 1980
Network180 February 1999 - Present
Teen Spy January 2008 - April 2010
Pracon April 1998 - December 1998
H & H Business Services July 1993 - September 1998
Blue Care Network December 1990 - December 1995
Skills
Healthcare, Customer Service, Mental Health, Research, Fundraising, Microsoft Office, Health Insurance, Customer Relations, Problem Solving, Event Planning, A/R Management, Government Programs, Public Health, Training & Development, Medicaid, Medicare/Medicaid..., Medicaid Managed Care, Microsoft Excel, Microsoft Word, Medical Billing, Commercial Insurance, Claims Management, Claims Handling, Insurance Claims, Microsoft Access, Claims Auditing, Claims Analysis, Data Management, Health Policy, Accounts Receivable, Claim, Public Speaking, Software Documentation, Employee Benefits
Education
Central Michigan University
Bachelor's Degree, Community Development; Community Services
Central Michigan University
Master’s Degree, Master of Science in Administration - Public Administration Concentration
Grand Rapids Community College
Associate's Degree, Psychology
Michigan State University
Master's Degree, Public Health
Blue Care Network June 2015 - Present
Blue Care Network February 2015 - June 2015
Meridian Health Plan October 2009 - July 2013
ValueOptions 1999 - 2006
Education
Center for Humanistic Studies 1988 — 1989
Masters, Clinical Psychology
Oakland University 1984 — 1986
Bachelor of Arts, Psychology
Michigan State University 1982 — 1984
Psychology
4D Pharmacy Management September 2013 - Present
MeridianRx, LLC February 2011 - August 2013
Health Plan of Michigan August 2010 - February 2011
Blue Cross Blue Shield of Michigan February 2010 - August 2010
Blue Care Network January 2008 - February 2010
Blue Care Network November 2006 - December 2007
BrownArt Corporation May 2002 - November 2006
SoftAd 1999 - 2001
Kinko's January 1998 - October 1999
Skills
Healthcare Management, Medicare, Medicare Part D, Medicaid, Medicaid Managed Care, Training, Computers, Graphic Design, SharePoint, Microsoft Office, InDesign, Photoshop, Adobe Acrobat, Pharmacy, Analysis, Managed Care, HIPAA, Healthcare, Pharmacy Benefit..., Claim, Access, Data Analysis, Health Insurance, Formulary, Policy
Education
Wayne State University 2009 — 2011
MBA, Management and Information Technology
Baker College Business and Corporate Services 2007 — 2008
Business Administration, Business
Schoolcraft College 1997 — 2003
Associate's degree, Graphic Design
Bay Area Transportation Authority November 2014 - Present
Oneupweb July 2013 - November 2014
Blue Care Network August 2012 - June 2013
Blue Care Network February 2010 - August 2012
MSLGROUP January 2008 - February 2010
MS&L Detroit January 2007 - December 2007
Eisbrenner Public Relations September 2004 - December 2006
Eisbrenner Public Relations June 2002 - August 2004
Eisbrenner Public Relations May 2001 - August 2001
Skills
Media Relations, Press Releases, Public Relations, Social Media, Event Planning, Editing, Internal Communications, Strategic Communications, Marketing Communications, Newsletters, Corporate Communications, Blogging, Copywriting, Social Networking, Social Media Marketing, Public Speaking, Integrated Marketing, Crisis Communications, Facebook, Event Management, Advertising, Marketing, Leadership, Strategic Planning, Creative Writing, Budgets, Digital Media, Copy Editing, Speech Writing, Program Management, Online Marketing, Nonprofits, Editorial, Digital Marketing
Education
Central Michigan University 1998 — 2002
BAA, Integrative Public Relations
Blue Care Network October 2014 - Present
Blue Care Network through Bartech November 2013 - October 2014
Chase Home Finance August 2010 - November 2013
Secure Mortgage Funding, LLC May 2009 - June 2010
Robert Half Finance & Accounting November 2007 - February 2009
Hantz Group/Tranex Financial, Inc May 2002 - October 2007
Hantz Group May 2002 - October 2007
Skills
Financial Analysis, Mortgage Lending, Finance, Credit Analysis, Investments, Loans, Strategy, Credit, Recruiting, Insurance, Mortgage Banking, Strategic Financial..., Banking, Wealth Management, Retirement Planning, Financial Services, Underwriting, Consumer Lending, Series 7, Risk Management, Portfolio Management, Loan Origination, Credit Risk, Residential Mortgages
Education
Aquinas College 1998 — 2002
B.S.I.B., BS in International Business
Munson Medical Center October 2010 - Present
Blue Care Network 2008 - 2010
Mount Clemens Regional Medical Center 2008 - 2008
Pontiac Osteopathic Hospital 2007 - 2007
Skills
CPT, Customer Service, HIPAA, Healthcare, ICD-9, Medical Coding, Microsoft Excel, Outlook, RHIT, Release of Information, Health Information..., Medical Records
Education
Baker College Business and Corporate Services 2003 — 2008
Bachelors of Health Services Administration, Healthcare Administration
Baker College Business and Corporate Services
Associates Health Information Management, Health Information Technology
Blue Care Network December 2006 - Present
Blue Care Network March 2004 - December 2006
Blue Care Network March 2001 - March 2004
Skills
Process Improvement, Access, Auditing, Business Analysis, Financial Analysis, Visio, Medicare, Healthcare, Microsoft Excel, Budgets, Analysis, Change Management, Forecasting, Managed Care, HIPAA, Requirements Analysis, Customer Service, Project Management, Training, Team Building, Sales, Healthcare Information..., Team Leadership, Business Process..., Requirements Gathering, SharePoint, Business Intelligence, Account Management, Microsoft Word, Health Insurance, Accounting
Education
Concordia University-Ann Arbor
Bachelors, Business Administration & Leadership
Georgia Southern University
Bachelors, Accounting; Sports Management
Schoolcraft College
Associates, Accounting
Henry Ford Health Systems March 2010 - Present
Blue Care Network April 2009 - November 2009
Crystal Clear Business, LLC March 2008 - November 2008
FDI Group, Inc. 1989 - 2004
ManageAbility 1989 - 2004
The Harvard Drug Group January 1996 - October 1997
Computer Decisions International 1985 - 1989
Education
Davenport University 2008 — 2010
CIS
Oakland Community College
BLUE CARE NETWORK December 2011 - Present
ReLEAF MICHIGAN January 2011 - Present
FEE-NIX February 2010 - Present
R.L. Polk & Co 2009 - 2010
ACN 2002 - June 2008
TCG/AT&T Local Services 1996 - 2002
Ameritech 1993 - 1996
Michigan Bell Telephone 1986 - 1993
Michigan Bell Communications, Inc 1983 - 1986
Michigan Bell Telephone 1977 - 1983
Skills
Accounting, Financial Reporting
Education
University of Michigan 1970 — 1972
MBA
Alma College 1966 — 1970
BS, Business Administration
University of Michigan Health System July 2011 - Present
Blue Care Network May 2008 - July 2011
St. John Health January 2007 - May 2008
Accident Fund Insurance Company of America August 2006 - January 2007
General Electric June 2005 - August 2006
Education
Central Michigan University 2006 — 2009
MSA, Health Services Administration
University of Dayton 2001 — 2005
B.S. in Engineering Technology, Industrial Engineering Technology
City of Chesterfield Township July 2014 - Present
Blue Cross Blue Shield of Michigan February 2011 - February 2014
Blue Cross Blue Shield of Michigan July 2010 - February 2011
Blue Care Network March 2007 - July 2010
The Auto Club Group August 2005 - March 2007
The Auto Club Group April 2001 - August 2005
Skills
Process Improvement, Leadership, Cross-functional Team..., Program Management, Management, Training, Change Management, Operations Management, Project Management, Analysis, Human Resources, Team Leadership, Strategic Planning, Data Management, Microsoft Office, Team Building, Staff Development, Customer Service, Leadership Development, Vendor Management, Health Insurance, Organizational..., Call Centers, Insurance, Budgets
Education
Central Michigan University 2005 — 2007
MSA, Leadership
University of Pheniox 1997 — 2000
BS, Business Information System
Oakland University 1995 — 1997
Southfield Lathrup High School
Blue Care Network Director Product and Process ImprovementBlue Care NetworkOctober 1998 - Present
Blue Care Network October 2000 - February 2002
Honeywell 1993 - 1998
Skills
Process Improvement, Project Management, PMO, Management, Team Leadership, Leadership, Healthcare, Analysis, Healthcare Information..., Vendor Management
Education
Central Michigan University 1987 — 1989
Bachelor of Science (B.S.), Accounting and Finance
University of Detroit Mercy
Master of Business Administration (MBA)
Aetna July 2014 - Present
MidMichigan Home Care August 2010 - Present
Blue Care Network January 1989 - December 2009
Blue Care Network 1989 - 2009
Blue Cross Blue Shield of Michigan 1989 - 2009
Blue Care Network 2002 - 2007
Skills
Utilization Management, Nursing, HEDIS, Medical Management, Guided Care, Case Management, Patient Advocacy, HIPAA, Inpatient, Managed Care, Case Managment, Healthcare Information..., Acute Care, Hospitals, Medicare, Management, Healthcare, Healthcare Management
Education
Central Michigan University 2002 — 2006
MSA, Health Administration, MSA, Health Administration
University of Detroit Mercy 1972 — 1976
BSN, Nursing
Borgess Health 2006 - Present
United Healthcare 1996 - 2006
Blue Care Network 1984 - 1990
Skills
Managed Care, Nursing, Home Care, Hospitals, Insurance, Contract Negotiation, Mental Health, Medicaid, Medicine, Inpatient
Education
Western Michigan University - Haworth College of Business 1980 — 1984
Health Care Administration
Calvin College
Masco Corporation May 2014 - Present
L&W Group October 2013 - May 2014
Tenneco May 2008 - October 2013
Blue Care Network January 2006 - May 2008
Tenneco September 2001 - January 2006
Pilot 1993 - 2001
Pilot Industries 1993 - 2001
Skills
Product Management, Pricing Strategy, Supply Management, Global Sourcing, Strategic Sourcing, Supplier Development, MRP, Supplier Negotiation, Lean Manufacturing, Cross-functional Team..., Supply Chain, Continuous Improvement, Process Improvement, ERP, Purchasing, Procurement, Program Management, Logistics, Pricing
Education
Bowling Green State University 1985 — 1989
BSBA, Human Resources and Administration
Priority Health November 2013 - Present
Priority Health January 2005 - November 2013
Professional Benefits Services 2002 - 2003
Priority Health Managed Benefits, Inc. 1995 - 2002
Priority Health Managed Benefits, Inc. 1992 - 1995
Lake Shore Health Plans 1990 - 1992
Employer Health Insurance Company 1988 - 1989
Blue Care Network 1985 - 1988
Grand Valley Health Plan 1981 - 1985
Genesee Health Care 1979 - 1981
Skills
Insurance, Employee Benefits, Medicare, Managed Care, Healthcare, Strategic Planning, Customer Service, Benefits Administration, Account Management, Process Improvement, Team Building, Sales, Marketing, Recruiting, New Business Development, Budgets
Education
Central Michigan University
Bachelor of Business Administration (BBA), Merchandising
HeathNet March 2014 - Present
Blue Care Network September 2010 - February 2014
Priority Health January 2008 - August 2010
Ford Motor Company September 2006 - December 2007
Skills
Business Objects, Business Intelligence, Oracle, Medicare, Medi-Cal, Business Analysis, SDLC, SQL, Data Analysis, Crystal Reports, Agile Methodologies, Agile & Waterfall..., Report Writing, RUP Methodologies, Java, Cognos, Rational Rose..., QTP, Data Warehousing, Duals - Cal MediConnect, WebFOCUS
Education
Andhra University 2002 — 2004
Master's degree, Biotechnology
Andhra University 1999 — 2002
BS, Biotechnology
Delhi public school 1986 — 1996
Paychex October 2012 - Present
TheraMatrix April 2010 - February 2011
Lowe's Companies, Inc. September 2003 - November 2009
Home Depot February 2000 - 2003
Blue Care Network December 1999 - December 2000
Michigan Alliance for Advanced Manufacturing July 1998 - December 1999
William Beaumont Hospital 1974 - 1998
Skills
Employee Relations, Recruiting, Performance Management, Human Resources, Training, Employee Benefits, Interviews, Payroll, Management
Education
Central Michigan University 1988 — 1991
Master of Business Administration (M.B.A.), Business Administration and Management, General
Oakland University 1977 — 1984
Bachelor's degree, Human Resources Management and Services
Macomb Community College 1970 — 1975
Associate of Arts and Sciences (AAS), General Studies
CIGNA Group Insurance October 2007 - Present
Combined Select Programs September 2006 - October 2007
Blue Care Network September 2001 - June 2006
US Army June 1991 - August 1995
Skills
Underwriting, Insurance, Health Insurance, Employee Benefits, Risk Management, Life Insurance, Financial Risk, Financial Analysis, Claim, Brokers, Process Improvement, Reinsurance, Analysis, Claims Management, Access, Business Process..., Business Analysis
Education
Appalachian State University 1995 — 1999
BS, Finance
Xerox October 1999 - Present
Blue Care Network 1993 - 1999
Education
Davenport University 2000 — 2005
MBA, Information Technology
Blue Care Network January 2015 - Present
Raytheon Professional Services, LLC April 2012 - January 2015
Raytheon Professional Services, LLC March 2009 - April 2012
Behr America, Inc. May 2008 - February 2009
Behr America, Inc. February 2006 - April 2008
Behr America, Inc. August 2005 - February 2006
Skills
Forecasting, Financial Analysis, Financial Modeling, Financial Reporting, Finance, Variance Analysis, Budgets, Management, Corporate Finance, SAP
Education
Walsh College 2005 — 2006
Masters, Accounting
University of Notre Dame Law School 1996 — 1999
JD, Law
Albion College 1992 — 1996
BA, Economics & Management
Blue Cross Blue Shield of Michigan January 2013 - Present
Blue Cross Blue Shield of Michigan March 2010 - December 2012
Blue Cross Blue Shield of Michigan May 2009 - January 2011
Blue Cross Blue Shield of Michigan November 2008 - May 2009
BCBSM June 2004 - November 2008
Blue Care Network June 2001 - June 2004
Blue Care Network November 1998 - June 2001
Skills
Accounting, Team Building, Variance Analysis, Enterprise Risk..., Access, Internal Controls, Risk Management, Data Analysis, Forecasting, Business Analysis, General Ledger, Business Process..., Process Improvement, Strategy, Leadership, Analysis, Healthcare, Business Planning, Sarbanes-Oxley, Insurance, PeopleSoft, Finance, Budgets, Project Management, Sarbanes-Oxley Act, Program Management, Medicare, Employee Benefits, Risk Assessment, Managed Care
Education
Walsh College 2002 — 2005
MBA, Finance
Davenport University 1990 — 1994
BBA, Accounting
Blues January 2005 - Present
Blue Care Network April 2010 - October 2010
Blue Care Network December 1997 - January 2005
Skills
Healthcare, Microsoft Office, Customer Service, Data Entry, Analysis, SharePoint, Data Analysis, Insurance, Team Building, Sales, Employee Benefits, Healthcare Information..., Teamwork, Process Improvement, Software Documentation, HIPAA, Health Insurance, Leadership, Managed Care, Training
Education
Central Michigan University 2010 — 2013
Organizational Admin, Business
Wayne County Comm. College 1989 — 1992
A.A, business
Blue Cross Blue Shield of Michigan March 2013 - Present
Blue Cross Blue Shield of Michigan November 2011 - March 2013
Blue Cross Blue Shield of Michigan January 2008 - November 2011
Blue Cross Blue Shield of Michigan February 2007 - December 2007
Blue Cross Blue Shield of Michigan February 2006 - February 2007
Blue Care Network July 2001 - February 2006
SelectCare 1995 - 2001
Skills
Health Insurance, Healthcare Information..., Managed Care, Medicare, HIPAA, Medicaid, Health Policy, Healthcare, Healthcare Management, Healthcare Consulting, Quality Improvement, Insurance, Medical Billing, EMR, Process Improvement, Training, Business Process..., Analysis, Program Management, Project Management
Education
Oakland University
Master of Training and Development
University of Michigan
Master of Public Health, Health Behavior & Health Education
Central Michigan University
Bachelor of Science, Public Health Education & Psychology with Biology minor
Blue Cross Blue Shield of Michigan December 2014 - Present
Blue Care Network May 2013 - December 2014
Henry Ford Health System January 2011 - May 2013
eResearch Technology November 2003 - June 2007
Skills
SQL, Access, Clinical Research, Crystal Reports, Data Management, SDLC, PL/SQL, Data Analysis, Databases, Database Design, Clinical Trials, VB.NET, Core Java, Visual C++, Oracle SQL, Microsoft SQL Server, Visual Basic, SAS Certified Base..., SAS Certified Advanced..., Data Warehousing, Business Analysis, Quality Assurance, Statistical Data..., SAS
Education
Walsh College 2014 — 2019
Master of Business Administration (M.B.A.)
Monmouth University 2001 — 2004
Master, Computer Science
Xinxiang Medical College 1989 — 1994
Bachelor, Clinical Medicine (Foreign Doctor)
Blue Care Network
Skills
Managed Care, HIPAA, Healthcare, Policy, Contract Negotiation, Benefits Administration, Healthcare Information..., Revenue Cycle, Healthcare Management, EMR, Insurance, Employee Benefits, Hospitals, Medicare, Medicaid, Team Building, Data Analysis, Leadership, Process Improvement, Health Insurance, Strategic Planning
Education
Central Michigan University 1996 — 1998
MSA, Administration
ASAP MedStaff March 2010 - Present
Blue Care Network December 1984 - February 2008
Blue Care Network 1984 - 2008
Education
Davenport University 2005 — 2007
Lansing Community College 1994 — 1994
Medical Terminology course
Career Quest Learning Centers, Inc
Blue Care Network November 2009 - Present
Blue Care Network May 2008 - November 2009
Blue Cross Blue Shield of Michigan January 1998 - May 2008
Blue Cross Blue Shield of Michigan February 1997 - May 1998
Blue Cross Blue Shield of Michigan September 1990 - February 1997
Kelly Temporary Service January 1987 - January 1990
Education
Davenport University
Bachelors Degree, General Management
Davenport University
Diploma, Medical Billing
Blue Care Network March 2010 - Present
AMERIPRISE ADVISOR SERVICES, INC August 2005 - October 2009
Kmart Corporation September 1995 - August 2005
BANK OF AMERICA (Formerly LaSalle and Michigan National Bank) August 1992 - May 1995
Skills
Financial Analysis, PeopleSoft
Education
Davenport University
Bachelor of Business Administration, Accounting
Blue Care Network October 2013 - Present
Crittenton Hospital Medical Center July 2002 - October 2013
Skills
Administrative..., Healthcare, Administration, Telephone Skills, Microsoft Office, Microsoft Word, PowerPoint, Copy Editing, Data Entry, Outlook, Visio, HIPAA, Hospitals, Healthcare Management, Event Planning, Prezi
Education
County College of Morris 1988 — 1989
Associate of Arts (AA), English Language and Literature, General
Blue Cross Blue Shield of Michigan June 1998 - August 2009
Blue Care Network October 1995 - June 1998
Education
Davenport University 2009 — 2010
The TriZetto Corporation, Performance Servives January 2012 - Present
Kocsis Consulting Group February 2011 - December 2011
Priority Health October 1998 - February 2011
Blue Care Network June 1982 - October 1998
Skills
Case Managment, Employee Benefits, Process Improvement, HIPAA, Software Documentation, Change Management, Healthcare Information..., Medicaid, Managed Care, Health Policy, SharePoint, Vendor Management, Data Analysis, Visio, Business Process..., Program Management, Call Centers, SDLC, Management, Training
Education
Davenport University 1982 — 1987
BBA, Management
Blue Cross Blue Shield of Michigan March 2012 - Present
Blue Care Network September 2006 - March 2012
Bank One January 1999 - May 2000
Skills
Employee Benefits, Process Improvement, Access, Outlook, Labor Relations, Inventory Management, Performance Management, Union Relations, Microsoft Office, Project Management, HMO, Health Insurance, Customer Service, Process Scheduler
Education
Central Michigan University 2007 — 2010
Master of Science Administration, Organizational Leadership
Davenport University 2002 — 2004
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
CenturyLink Business April 2015 - Present
Stefanini April 2014 - April 2015
MRM Worldwide September 2013 - April 2014
GalaxE Solutions July 2012 - September 2013
McKague Financial January 2011 - July 2012
Olive Garden July 2007 - July 2012
Mema's Munchies February 2000 - February 2010
Tennyson Chevrolet September 2006 - June 2007
Blue Care Network March 1993 - June 2006
Blue Care Network January 2000 - January 2004
Skills
PeopleSoft, Accounting, Access, Outlook, Excel, Insurance, Administration, Word, Customer Service, PowerPoint, Microsoft Office, Healthcare, Hiring, Telephone Skills, Problem Solving, Data Analysis, Managed Care, Analysis, Visio, Team Building, Accounts Receivable, Accounts Payable, Microsoft Word, Applicant Tracking..., Microsoft Excel, Recruiting, Program Management, Databases, Project Planning, Training, Management, Time Management, Software Documentation, Sales, Process Improvement, Interviews, Payroll, SharePoint, Lotus Notes, Business Analysis, Project Management, System Administration, CRM, Marketing, Business Process, Analytics, Leadership Development, Financial Reporting, Teamwork, Coaching
Education
Ashford University 2011 — 2014
Pending, Business Administration
University of Phoenix 2003 — 2005
Bachelor's Degree Program, Business Management
Blue Care Network February 2015 - Present
Health Alliance Plan December 2014 - February 2015
Health Alliance Plan September 2010 - November 2014
Accenture May 2005 - September 2010
Skills
Customer Relations, Excel, Business Analysis, SQL, Project Management, Process Improvement, Requirements Gathering, Microsoft Office, SDLC, Business Intelligence, Requirements Analysis, Agile Methodologies, Software Project..., Oracle, PL/SQL, HTML, Strategic Planning, Microsoft SQL Server, Data Modeling, Visio, Software Documentation, Enterprise Architecture, Microsoft Excel
Education
Wayne State University 2001 — 2002
Master of Science (MS), Computer Engineering
College of Engineering, Trivandrum 1993 — 1997
Bachelor of Science (BS), Electrical and Electronics Engineering
State of Michigan May 2014 - Present
Blue Care Network December 2012 - March 2014
HTC Global Service September 2003 - December 2012
Infosys December 1997 - September 2003
Skills
SDLC, SOA, Software Project..., Requirements Analysis, Web Services, Java Enterprise Edition, Java, Agile Methodologies, Unix, XML, Oracle, Solution Architecture, SQL, Business Analysis, DB2, Enterprise Architecture, Websphere
Education
Stanford University 2013 — 2014
Professional Degree, Stanford certified Advanced project Management
Indian Institute of Technology, Madras 1996 — 1998
Master of Technology (M.Tech.), Information Technology, 7.9/10
Andhra University 1992 — 1996
Bachelor of Engineering (B.Eng.), Engineering, 7.8/10
Blue Care Network October 2013 - Present
Blue Care Network May 2011 - October 2013
S.E.I.U. Member Action Service Center February 2010 - November 2010
American Cancer Society, Great Lakes Division January 1996 - July 2009
Resolution Trust Corporation Office of Inspector General January 1992 - December 1995
Education
Alma College 1988 — 1992
BA, Business Administration, Accounting, French
Sunset Transportation June 2013 - Present
Christine's Bail Bonds January 2013 - December 2013
Blue Care Network July 2004 - September 2011
Skills
Healthcare, Customer Service, Gifts, Sales, Jewelry, Logistics, Process Improvement, Microsoft Excel, Strategic Planning, Microsoft Office, Management, Microsoft Word, Operations Management, Supply Chain, Leadership, Forecasting, Training, Contract Negotiation
Education
Baker College of Muskegon 2008 — 2014
Bachelor's degree, Business Management with minor in psychology, 3.2
Blue Care Network May 2009 - Present
Fidelis SeniorCare Inc May 2008 - March 2009
Health Alliance Plan December 2003 - May 2008
Henry Ford Hospital June 2000 - January 2005
Skills
Nursing, Healthcare, Medicare, Managed Care, Hospitals, Team Leadership, Lead Management, Medicaid, Healthcare Management, Disease Management, HIPAA, Utilization Management, Patient Safety, Quality Improvement
Education
Central Michigan University 2005 — 2008
MSA, Health Administration
Michigan State University 1995 — 2000
BSN, Nursing
TheraMatrix, Physical Therapy April 2010 - February 2011
Lowe's Companies, Inc September 2003 - November 2009
Home Depot February 2002 - September 2003
Blue Care Network December 2000 - December 2001
Michigan Alliance for Advanced Manufacturing July 1998 - December 2000
William Beaumont Hospital August 1974 - July 1998
Education
Central Michigan University
Master of Science, Business
Macomb Community College
Associates, General Studies
Oakland University
Bachelors, Business
Time Warner Cable September 2014 - Present
Blue Care Network May 2011 - August 2014
T-Mobile February 2010 - April 2011
HCL Technologies July 2007 - June 2008
Skills
Business Intelligence, Data Warehousing, Databases, SDLC, SQL, PL/SQL, ETL, Manual Testing, Test Strategy, Test Planning, Test Cases, Informatica, Datastage, Oracle, Teradata Data Warehouse, DB2, Microsoft SQL Server, Toad, SQL Server Management..., Oracle SQL Developer, Quality Center, IBM Rational Clear Quest, IBM Tivoli, IBM Rational Functional..., Unix, SoapUI, SSRS, Business Objects, MicroStrategy Reporting, Healthcare Information..., HP Quality Center
Education
New York Institute of Technology 2009 — 2010
Master's Degree, Computer Software Engineering, 3.74
Easwari Engineering College 2003 — 2007
Bachelor's Degree, Electrical, Electronics and Communications Engineering, 3.2
Accident Fund Insurance Company of America December 2014 - Present
Accident Fund Insurance Company of America February 2011 - December 2014
Accident Fund Insurance Company of America September 1999 - February 2011
Blue Care Network September 1983 - September 1999
Skills
Underwriting, Insurance, Property & Casualty..., Actuarial Science, Commercial Lines, Reinsurance, Workers Compensation, Claim, Claim Investigation, Casualty, Liability, Subrogation, Disability Insurance, Claims Handling, Health Insurance
Education
Ross Medical Education Center-Lansing 1982 — 1983
Vocational Certificate, Medical Receptionist/Secretary, 4.0
MCI Insurance Inc. June 2012 - Present
Leadership Bay County 2013 - 2014
MidMichigan Medical Center January 2012 - February 2012
Western and Southern Financial 2012 - 2012
Ieuter Insurance Group January 2009 - September 2011
Blue Cross Blue Shield of Michigan April 2002 - October 2008
Blue Care Network Family Health Center July 2000 - March 2002
Blue Care Network May 1998 - March 2000
Blue Care Network 1994 - 1998
Blue Care Network Family Health Center 1992 - 1994
Skills
Employee Benefits, Team Leadership, Health Insurance, Health Service..., Insurance, Long-term Care, Data Entry, Microsoft Excel, Managed Care, Medicare, Healthcare Management, Resume Writing, Disability Insurance, Health Savings Accounts, Life Insurance, Medicare Part D, Health Care Reform, Leadership, Claim, Training, Healthcare
Education
Davenport University 2008 — 2012
BBA Bachelor's of Business Administraton, Health Service Administration, 3.5
Baker College Corporate Services 2002 — 2003
Small Business Marketing and Management
Ferris State University 1989 — 1991
Pre-Pharmaceutical
Blue Care Network November 2010 - Present
Paternoster Ladies August 2009 - Present
University of Michigan January 2011 - April 2011
Park West Gallery May 2005 - April 2010
Education
Argosy University 2010 — 2012
Master of Healthcare Management, Healthcare administration, 3.97
Central Michigan University 2002 — 2005
Master of Business Administration, General Administration, 3.32
Kendall College of Art and Design 1997 — 2001
Bachelor of Fine Art, Graphic Design, Photography, Art History, 3.72
Blue Care Network May 1998 - Present
Venoy nursing home June 1995 - January 1998
Universal standard medical lab January 1992 - October 1994
Education
Baker College of Flint 2006 — 2011
Bachelor's degree, Accounting
Oakland University
Blue Care Network November 2006 - Present
Education
Davenport University 2010 — 2014
RHIA, Health Services/Allied Health/Health Sciences, General
Schoolcraft College 2000 — 2006
RHIT, Health Services/Allied Health/Health Sciences, General
Grace Health 2013 - 2015
Anthelio Healthcare Solutions February 2006 - March 2013
Sparrow Health System March 2005 - December 2005
Blue Care Network May 1997 - December 2004
Skills
Management, HIM Operations, Health Information..., HIPAA, Healthcare Information..., Customer Service, EHR, Healthcare Management
Education
Baker College of Flint 1990 — 1992
Associate's degree
Spring Arbor University 1981 — 1985
Bachelor of Arts (BA)
Blue Care Network June 2015 - Present
Blue Care Network February 2007 - June 2015
M-Care March 1990 - February 2007
Skills
Healthcare, Customer Service, Health Insurance, HIPAA, Strategic Planning, Data Analysis, Managed Care, Process Improvement, Leadership, Insurance, Medicare, Call Centers, Business Process..., Healthcare Information...
Education
Capella University 2008 — 2015
Bachelors, Business Administration and Management, General
Blue Care Network January 2008 - Present
American Red Cross February 2001 - March 2006
Davita March 1991 - February 2001
Skills
Public Health, Coordination, Team Leadership, Compliance, Wellness Coaching, Clinical Monitoring, Health Promotion, Patient Education, Health Education, Public Speaking
Education
Central Michigan University 1996 — 1998
Masters of Science, Helath Services Administration
Wilberforce University 1985 — 1989
Biology, General
Spectrum Health January 2013 - Present
Spectrum Health January 2012 - January 2013
Spectrum Health November 2007 - December 2011
Wayland Union Schools March 2007 - November 2007
Harlo Corporation September 2006 - March 2007
Blue Care Network November 1984 - August 2006
Skills
Healthcare, Hospitals, Healthcare Management, EMR, HIPAA, EHR, Patient Safety, Epic Systems, Human Resources
Education
Davenport University
Bachelor of Applied Science (BASc), Management
Blue Cross Blue Shield of Texas August 2014 - Present
Blue Care Network August 2011 - August 2014
Education
New Jersey Institute of Technology 2008 — 2011
Master's degree, Computer Science
Ganpat University 2004 — 2008
Bachelors of Technology, Computer Engineering