Experience
Ferris State University  August 2014 - Present
Meridian Health Plan   May 2015 - August 2015
Bergelin & Murphy   March 2015 - April 2015
Fabri-Kal  May 2014 - August 2014
Ferris State University  August 2013 - May 2014
Walmart  May 2013 - August 2013

Skills
Customer Service, Teamwork, Microsoft Excel

Education
Ferris State University   2012 — 2016
Bachelor's Degree, Accounting

Experience
Meridian Health Plan   November 2014 - Present
Drake University  May 2010 - Present
Meridian Health Plan   March 2014 - October 2014
Des Moines University  December 2011 - February 2014
Iowa Department of Public Health  December 2010 - February 2014
Iowa Department of Public Health  March 2005 - December 2010
Johnson County Public Health  April 2003 - March 2005
University of Iowa, College of Public Health, Department of Occupational and Environmental Health   September 2002 - January 2003
University of Iowa Hospitals and Clinics, Family Centered Maternity Unit   January 2000 - December 2002
University of Iowa, College of Medicine, Department of Anatomy and Biophysics   August 1997 - January 2000

Skills
Grant Writing, Project Management, Management, Media Relations, Data Management, Contract Management, Nursing, Process Engineering, Public Health, Research, Policy, Teaching, Epidemiology, Grants, Healthcare, Leadership, Program Management, Program Development, Public Speaking, Community Outreach

Education
Drake University   2012 — 2014
Doctor of Education (Ed.D.), Educational Leadership and Administration, General

Drake University   2008 — 2011
Master, Public Administration

University of Iowa   2002 — 2004
Master, Public Health; Epidemiology

University of Iowa   1997 — 2002
B.S., Microbiology

Experience
Meridian Health Plan   May 2015 - Present
Hewlett-Packard  November 2012 - Present
HP Enterprise Services  2008 - Present
HP Enterprise Services  2004 - 2007
HP Enterprise Services  2003 - 2004
HP Enterprise Services  1996 - 2003
HP Enterprise Services  1995 - 1996

Skills
Resource Allocation, Performance Management, Team Building, Project Planning, Integration, Contract Management, Operational Efficiency, Large Scale Deployments, Increase Productivity, Process Improvement, Cross-functional Team..., PMP, Strategy, Leadership, Security, Software Documentation, Data Center, Change Management, Management, Governance, Analysis, Outsourcing, System Deployment, Start-ups, Infrastructure, IT Service Management, Program Management, ITIL, Project Management

Education
Wayne State University   2001 — 2003
MBA, Business

Iona College   1989 — 1993
Bachelor of Science (BS), Political Science and Government

Divine Child

Experience
Meridian Health Plan   May 2015 - Present
Meridian Health Plan   June 2013 - May 2015
Loyola University Annual Fund   May 2012 - January 2013

Skills
Human Resources, Interviews, Recruiting, Leadership, Screening Resumes, Microsoft Office, Job Fairs, HR Policies, Outlook, Apple OS, Applicant Tracking..., Healthcare, New Hire Orientations, Microsoft Excel, Goal Seek, MS Excel Pivot Tables, Customer Service, Employee Relations, Talent Acquisition, Medicaid, Sourcing

Education
Loyola University of Chicago   2011 — 2015
Bachelor of Science, Bachelor of Business Administration, Psychology, Human Resource Management

Experience
Meridian Health Plan   January 2015 - Present
March of Dimes  January 2014 - January 2015
Office for Vice Provost for Health-Grand Valley State University   April 2013 - January 2014
LeafFilter North, Inc.   April 2013 - December 2013
Girl Scouts of Michigan Shore to Shore  February 2013 - June 2013
West Side Beer Distributing  August 2012 - February 2013
Fore Lakes Golf Course   May 2010 - August 2012
Visiting Nurse Association and Blue Water Hospice   2012 - 2012
Murray-Zimmer Heating and Cooling   April 2007 - August 2009

Skills
Research, Microsoft Applications, Photoshop, In-Design, Illustrator, Prezi, Writing, Social Networking, Press Releases, Hootsuite, Mac, Facebook, Social Media Marketing, Social Media, Public Relations, InDesign, Event Planning, Newsletters

Education
Grand Valley State University   2009 — 2013
Health Communication

Experience
Meridian Health Plan   July 2014 - May 2015
UnitedHealthcare  April 2013 - July 2014
UnitedHealthcare  June 2012 - April 2013
Henry Ford Village Foundation   September 2010 - June 2012
Matrix Human Services  September 2007 - September 2010
American Liver Foundation  February 2003 - August 2007
Children's Hospital of Michigan  December 1999 - June 2001
Paws With A Cause  March 1996 - November 1999

Skills
Fundraising, Leadership, Nonprofits, Strategic Planning, Public Relations, Community Outreach, Marketing, Grant Writing, Public Speaking, Management, Event Management, Strategy, Program Management, Customer Service, Program Development, Grants, Social Media, Community Development, Volunteer Management, Newsletters, Marketing Communications, Team Leadership, Budgets, Health Insurance, Non-profits, Philanthropy, Marketing Strategy, Non-profit..., Non-profit Development, Government, Competitive Analysis, Market Research, Proposal Writing, Annual Giving, Healthcare, Event Planning, Marketing Management, Grant Management, Grant Review, Business Development, Strategic Communications, Media Relations, Business Strategy, Team Building, Training, Executive Management, Leadership Development, Microsoft Office

Education
Eastern Michigan University   2006 — 2008
Graduate Certificate, Non-Profit Management

Western Michigan University   1993 — 1995
Bachelor's, Communications & Journalism

Southwestern Michigan College   1991 — 1993
Associates, Journalism

Lawton High School   1988 — 1991
Diploma

Experience
Meridian Health Plan   November 2014 - Present
Luxottica Retail North America  November 2013 - October 2014
United Nursing Service   October 2013 - October 2014
United Nursing Service   November 2012 - October 2014
Course Hero, Inc.   March 2013 - May 2013
Course Hero, Inc.   January 2013 - March 2013

Skills
Social Media, Social Networking, Sales, Customer Service, Data Entry, Teamwork, Networking, Management, Microsoft Office, Marketing, Time Management, Outlook, Public Speaking, Leadership, Event Planning, Telephone Skills, Innovation, Communication, Microsoft Word, Administrative..., Office Administration, Access, Microsoft Excel, Research, Filing, Business Development, PowerPoint, Office Management, Fax, Formatting Documents, Organization, Home Care, Home Health Agencies, HIPAA, Operational Efficiency, Typing, Relationship Building, Independent Thinking, Online Research, Critical Thinking, Decision Making

Education
Western Michigan University   2008 — 2013
Bachelor's Degree in Interpersonal Communication, Minor in Business, Interpersonal and Social Skills, 3.53

Grand Rapids Community College   2010 — 2011
Associate of Arts (AA), Business/Commerce, General, 3.08

Waverly High School   2005 — 2009
Diploma, 3.79

Experience
Meridian Health Plan   December 2014 - Present
Private Child Care  January 2005 - November 2014
Utica Community Schools  September 2013 - May 2014
Turning Point  September 2012 - May 2013
Courtesy Driving School, Inc.   January 2011 - March 2013
McDonald's Corporation  August 2010 - November 2010
McDonald's Corporation  August 2008 - August 2010
McDonald's Corporation  September 2006 - August 2008

Skills
School Social Work, Childcare, Crisis Intervention, Leadership, Teamwork, Public Speaking, Autism Spectrum..., Microsoft Office, PowerPoint, Editing, Education, Research, Multi Tasking, Microsoft Excel, Microsoft Word, Customer Service, Photoshop, Social Media, English, Time Management, Outlook, Social Services, Adolescents, Psychotherapy, Child Development, Training, Mental Health, Mentoring, Social Skills, Case Management

Education
Wayne State University   2013 — 2014
Master of Social Work (MSW), Advanced Standing Master's Program, 4.0

Wayne State University   2011 — 2013
Bachelor of Social Work (BSW), Social Work

Macomb Community College   2008 — 2011
Associate of Arts (AA), Pre-Social Work

Experience
Meridian Health Plan   December 2014 - Present
Child Psychiatric Services   October 2013 - Present
Advocate at Work   2014 - 2014
Access Community Health Network  January 2013 - August 2013
Highland Park Hospital  June 2010 - August 2010

Skills
Clinical Operations, Clinical Research, Quality Improvement, Customer Service, Healthcare, Healthcare Management, Social Media, Research, Inpatient, Hospitals

Education
Loyola University Chicago
Master's degree, Public Health with a focus in Health Management

University of Iowa   2007 — 2010
Bachelor of Science (BS), Therapeutic Recreation

Experience
Meridian Health Plan   December 2014 - Present
JLP's Leap of Faith   September 2012 - Present
Child Safe Michigan  August 2013 - November 2014
The Blake Family   January 2010 - August 2013
Century 21 AAA North  May 2008 - July 2013
Ann Parsley's School of Dance   September 2010 - June 2013
Seasons Hospice  September 2012 - April 2013

Skills
Ceccehtti Exams grade..., Microsoft word and exell, Empathy, Microsoft Excel, Music, Elder Care, Social Skills, Social Services, Microsoft Word, Compassion, Cpr Certified, Crisis Intervention, Group Therapy, Real Estate, Case Managment, Behavioral Health, Gerontology, Home Care, Adolescents, Mental Health, Case Management, Customer Service, PowerPoint, Microsoft Office

Education
Oakland University   2010 — 2013
Bachelors in Social Work, Social Work

Macomb Community College   2008 — 2010
General Education, Social Work

Experience
Meridian Health Plan   June 2015 - Present
Hewlett-Packard  April 2008 - June 2015
EDS  January 2006 - May 2008
EDS  January 2005 - January 2006
EDS  May 2002 - December 2004
EDS  January 2000 - April 2002
EDS  March 1994 - December 1999

Skills
Service Delivery, Service Management, ITIL, IT Outsourcing, Release Management, IT Operations, Change Management, Process Improvement, Process Management, Sla, Business Analysis, Service Improvement, Service Delivery..., HP, Management, CRM, Project Management, Incident Management, SLA, IT Service Management

Education
Lawrence Technological University   2003 — 2005
Master of Science in Information Technology with Distinction, Management

Wayne State University   1987 — 1993
Bachelor of Science in Business Adminstration, Marketing

Experience
Meridian Health Plan   April 2015 - Present
Meridian Health Plan   May 2013 - April 2015
Saint Mary's Health Care  January 2013 - April 2013
Target  May 2012 - March 2013
Mary Free Bed Rehabilitation Hospital  October 2012 - December 2012
Entertainment Publications LLC  May 2011 - July 2011
Entertainment Publications LLC  May 2010 - July 2010
Hollister & Co  August 2008 - January 2010

Skills
Microsoft Office 2007, EPPS, MCSII, Salesforce.com, Insite, Fisson, SAP, Telecommunications, Affinity, Teamwork, Time Management, Project Management, Communication, Organization, Kontact Intelligence, Validus, Position Manager, Healthcare Information..., Employee Relations, Training, Onboarding, New Hire Orientations, Employee Benefits, Leadership, College Recruiting, Employee Training

Education
Grand Valley State University
Bachelor of Business Administration (BBA), Human Resource Management

Eisenhower High School

Experience
Meridian Health Plan   July 2015 - Present
Meridian Health Plan   February 2013 - July 2015
John Deere Landscapes  September 2011 - February 2013
Marketsource Inc  January 2006 - November 2011
Gordon Food Service  2001 - 2006

Skills
Apple, Desktop Support, PC, VMware, iPhone, Digital Photography, Photoshop, Lightroom, Computer Hardware..., Microsoft Office, Social Networking, Wireless Networking, Mac OS X, Windows 7, Windows XP Professional, Sales Support, Training Skills, Technical Training, Technical Support, OS X, Windows 8, Active Directory, iOS, Android, Windows Server, Help Desk Support, Blackberry, Computer Repair, Hardware, Operating Systems, Computer Hardware, Windows XP, Networking, Software Documentation, Blackberry Enterprise..., Printers, Servers, Training, Sales Operations

Education
Eastern Michigan University   2004 — 2009
BBA, Computer Information Systems

Experience
Meridian Health Plan   May 2015 - Present
MeridianRx  March 2010 - April 2015
HTC  March 2010 - June 2011
Allegis Group Services  October 2006 - April 2010
HealthMedia  April 2005 - October 2006
COVANSYS (USA)   January 1998 - May 2005
TATA CONSULTANCY SERVICES (INDIA) LTD   July 1995 - April 1997
HCL HEWLETT PACKARD (INDIA) LTD   June 1993 - June 1995
OM CONSULTANTS (INDIA) LTD   April 1988 - March 1992

Skills
Business Analysis, Business Intelligence, Business Process, Consulting, Java, Management, Oracle, Process Engineering, Program Management, Project Delivery, Project Management, SDLC, Software Development, Vendor Management

Education
International Management Institute - IMI   1991 — 1992
PGPIM, International Business

Maharaja College of Mysore   1983 — 1987
Post Graduate Program; Bachelor, Management (PGPIM); International Management; Business Management

Experience
Molina Healthcare  March 2015 - May 2015
Dean Health Plan, Inc.   January 2015 - March 2015
Telligen  November 2012 - August 2014
Meridian Health Plan   February 2012 - November 2012
Easter Seals of Iowa  March 2011 - January 2012
Accessible Staffing   October 2004 - August 2010

Skills
Quality Improvement, Data Analysis, Healthcare Information..., Hospitals, Software Documentation, Managed Care, Leadership, Informatics, Quality Assurance, Analysis, Inpatient, Project Management, Change Management, Business Process..., Coaching, Healthcare Management, Research, Healthcare, Training, Microsoft Office, Customer Service, Process Improvement, Clinical Research, EHR, HIPAA, EMR, Microsoft Excel, Medicare, Strategic Planning, Team Building, Program Management, Epic Systems, PowerPoint, Microsoft Word, Performance Improvement, Medicaid, Medical Records, Public Health, Medical Terminology, Documentation

Education
Iowa State University   2009 — 2010
Bachelor of Science, Child, Adult, Family Services Option; Adult and Family

Indian Hills Community College   2013 — 2015
Associate of Science (AS), Health Information/Medical Records Technology/Technician

Mercy College of Health Sciences   2005 — 2007
NA, Nursing

Morningside College   2002 — 2004
NA, Nursing

Experience
TelNet Worldwide, Inc.   May 2015 - Present
Grand Valley State University  August 2012 - April 2015
Meridian Health Plan   May 2014 - August 2014
Quicken Loans  May 2013 - August 2013
Quicken Loans  May 2012 - August 2012

Skills
Microsoft Office, Recruiting, PowerPoint, Microsoft Excel, Teamwork, Microsoft Word, Management, Business Strategy, Community Outreach, Event Planning, Human Resources, Leadership, Employee Relations, Social Networking, Time Management, Employee Benefits, Outlook

Education
Grand Valley State University   2011 — 2015
Bachelor’s Degree, Human Resources Management

Novi High School   2007 — 2011
High School Diploma

Experience
Meridian Health Plan   October 2013 - Present
Meridian Health Plan   January 2013 - October 2013
Meridian Health Plan   March 2012 - December 2012
Meridian Health Plan   August 2011 - March 2012
Partners HealthCare Research Management   January 2011 - May 2011
Cadbury Commons   December 2009 - May 2011
ProCor   September 2010 - January 2011
Town of Brookline  September 2009 - December 2009
Masonic Pathways  July 2007 - August 2009
Central Michigan Community Hospital  May 2008 - August 2008

Skills
Health Communication, Editing, Press Releases, Newsletters, Social Media, Event Planning, Health Literacy, Proofreading, Health Education, Health Promotion, Public Speaking, Public Health, Social Marketing, Research, Web Content, InDesign, Strategic Communications, Advertising, Internal Communications, Public Relations

Education
Emerson College   2009 — 2011
Master of Arts (M.A.), Health Communication

Central Michigan University   2005 — 2009
Bachelor of Applied Arts (B.A.A.), Integrative Public Relations and Interpersonal & Public Communication

Experience
Meridian Health Plan   December 2013 - Present
Meridian Health Plan   September 2012 - December 2013
Meridian Health Plan   November 2003 - October 2012
Raytheon  January 2000 - June 2003
Hughes Aircraft Company  January 1992 - January 2000
Command Control and Communications Corporation   March 1983 - February 1985
Sperry  March 1981 - March 1983

Skills
SharePoint, Software Development, Project Management, Enterprise Architecture, HIPAA, System Architecture, Software Engineering, Systems Engineering, Social Media, Linux, SDLC, IIS, Unix, Csh, TriGeo, Ada programming, JOVIAL, Final Cut Pro, Risk Assessment, Requirements Analysis, Multimedia, Video Production, Oracle SQL, SQL, Video Conferencing, Sybase, Bash, Solarwinds, Cisco Telepresence, TADIL-J, ATDL-1, TADIL-A/B, Cisco Web Security..., Cisco Email Security..., Cisco Security..., Sungard EAS, Imprivata OneSign, OpenSSL, GIMP, Java, Audio Post Production, Health Insurance, Healthcare, Process Improvement, Microsoft Office, Databases

Education
La Sierra University   1978 — 1981
BS

Experience
Meridian Health Plan   December 2014 - Present
Meridian Health Plan   May 2014 - Present

Skills
Ultipro, Visio, SharePoint, Learning Management..., Adobe Acrobat, Microsoft Office, Microsoft Word, Human Resources, PowerPoint, Outlook, Data Entry, Customer Service, Microsoft Excel, Teamwork, Social Media, Leadership, Training, Time Management, Public Speaking, Event Planning, Excel, Answering Phones, Multi-line Phone, Office Equipment, Changepoint

Education
Michigan State University   2010 — 2014
Bachelor's degree, Communication, General

Macomb Community College   2008 — 2010
4.0

East Detroit High School   2006 — 2010
High School Diploma

Experience
Meridian Health Plan   October 2013 - Present
Compass Group/Morrison Senior Living at Canterbury on the Lake   December 2012 - June 2013
Compass Group/TouchPoint at Genesys Convalescent Center   September 2012 - December 2012
Compass Group/Morrison Senior Living at Masonic Pathways   May 2009 - September 2012
Virginia Health Services  August 2007 - April 2009
Dare County Health Dept.   April 2007 - July 2007
Avflight Lansing   2005 - 2006

Skills
Dietetics, Nutrition, Healthcare, Nutrition Education, Medical Nutrition..., Clinical Nutrition, Weight Management

Education
East Carolina University   2006 — 2007
Nutrition

Michigan State University   2002 — 2006
Bachelors Degree, Dietetics

Experience
Meridian Health Plan   June 2014 - Present
United Church Outreach Ministry  January 2014 - April 2014
ARAMARK  October 2010 - April 2014
D.A. Blodgett - St. John's   August 2013 - October 2013
Meijer  May 2013 - August 2013
Grand Valley State University Women's Center  November 2012 - March 2013
KFC Corporation (U.S.)   June 2011 - August 2012

Skills
Critical Thinking, Volunteering, Customer Service, Community Outreach, Higher Education, Community Service, Time Management, Microsoft Office, Microsoft Publisher, Google Docs, School Social Work, Tutoring, Phone Screening, Telephone Skills, Food Service, Food Preparation, Cashiering, Cleaning, Patient Advocacy, Program Development, Teamwork, Public Speaking

Education
Grand Valley State University   2010 — 2014
Bachelor's Degree, Social Work, 3.94 GPA Overall

Trenton High School   2006 — 2010
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, 3.8 GPA Overall

Experience
Meridian Health Plan   June 2015 - Present
Flipside Gymnastics   September 2013 - June 2015
Mercy Health  October 2014 - April 2015
Buffalo Wild Wings  May 2010 - August 2014

Skills
Community Outreach, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking

Education
Grand Valley State University   2013 — 2015
Master of Public Health (MPH), Public Health Education and Promotion

Grand Valley State University   2009 — 2013
Bachelor of Science (BS), Health Professions and Related Programs

Experience
Centers of Medicare and Medicaid   August 2015 - Present
Meridian Health Plan   December 2014 - Present
Chicago Housing Authority  April 2014 - December 2014
Chicago Housing Authority  June 2013 - April 2014
Catholic Charities of the Archdiocese of Chicago  August 2012 - April 2013
American Library Association  January 2012 - August 2012
Chicago Youth Centers  August 2011 - May 2012
DePaul Community Services  December 2009 - June 2011

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, HTML, Java, Public Speaking, Teamwork, Windows, Case Managment, Mental Health, Nonprofits, Fundraising, Program Evaluation, Grants, Social Services, Leadership, Community Outreach, Case Management

Education
Loyola University of Chicago   2011 — 2013
Master's degree, Social Work

Loyola University of Chicago   2011 — 2013
Certificate in Philanthropy and Non-Profit Management, Social Work

SUNY Brockport   2006 — 2009
Bachelor of Science (BS), Psychology

Experience
Detroit Medical Center  February 2012 - Present
Harbor Health Plan/Tenet Healthcare   2012 - Present
Wayne State University School of Medicine  1980 - Present
Meridian Health Plan   2002 - 2009
Detroit Medical Center Managed Care Programs   1992 - 2009

Skills
Healthcare Management, Healthcare Information..., Healthcare, Hospitals, EMR, Healthcare Consulting, Patient Safety, EHR, Medicine, HIPAA, Managed Care, Clinical Research, Quality Improvement, Medical Education

Education
Harvard T.H. Chan School of Public Health   2006 — 2008
Master's Degree, Health Care Management

Wayne State University School of Medicine
General Internal Medicine Residency Program, Chief Medical Resident

Wayne State University School of Medicine
Doctor of Medicine (M.D.), Medicine

Experience
Meridian Health Plan   January 2015 - Present
Technosoft Corporation  May 2013 - June 2014
YWCA of Metropolitan Chicago  December 2011 - June 2012
ywca west central michigan  November 2010 - April 2011
ywca west central michigan  May 2010 - August 2010

Skills
Case Managment, Community Outreach, Non-profits, Fundraising, Event Planning, Public Speaking, Crisis Intervention, Program Development, Event Management, Human Resources, Volunteer Management, Editing, Employee Relations, Nonprofits, Social Services, Organizational..., Data Entry, Microsoft Office

Education
Grand Valley State University   2008 — 2011
B.A., Sociology and Women & Gender Studies

Experience
Hope College Milestone Yearbook   September 2015 - Present
Hope College  August 2014 - Present
Meridian Health Plan   May 2015 - August 2015

Skills
Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Time Management, Outlook, Social Media, Healthcare, Health Insurance, Teamwork, Microsoft Excel, Leadership

Education
Hope College   2014 — 2017
Bachelor of Arts (B.A.), Economics, Computer Science, and Chinese

Experience
Bosch  July 2015 - Present
Wilshire Benefits Group   March 2015 - July 2015
Meridian Health Plan   May 2014 - March 2015
Meridian Health Plan   August 2013 - May 2014
United Way  July 2012 - September 2013
Meridian Health Plan   May 2012 - May 2013
University of Detroit Mercy  September 2009 - September 2011

Skills
Public Speaking, Customer Service, Community Outreach, Cpr Certified, Project Planning, Networking, Six Sigma, Cashiering, Data Entry, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Healthcare, Research, Outlook, Social Media, Non-profits, Event Planning, SPSS, Data Analysis, Leadership

Education
University of Detroit Mercy   2009 — 2013
Bachelor's of Science, Healthcare Administration

Divine Child High School   2005 — 2009

Eastern Michigan University
Master's of Science, Human Resources Development

Experience
MiraMed: A Global Services Company  July 2014 - Present
Oakland County Community Mental Health Authority  November 2012 - Present
Independent Product Manager and Consultant  October 2012 - Present
Meridian Health Plan   June 2013 - July 2014
Truven Health Anaytics   March 2010 - September 2012
Thomson Reuters  March 2010 - September 2012
Covisint  February 2005 - March 2010
Healthmaster   2003 - 2005
Softech, Inc. / Dentech   2001 - 2003
Henry Ford Health System  2000 - 2001

Skills
Healthcare, HIPAA, Strategy, Program Management, Healthcare Information..., Management Consulting, Business Intelligence, Process Improvement, Business Analysis, Product Management, Vendor Management, Integration, Pragmatic Marketing..., Agile Methodologies, Strategic Partnerships, IT Strategy, Agile Project Management, Team Leadership, Business Strategy, Change Management, Product Marketing, Information Technology, Analytics, SaaS, Cross-functional Team..., Start-ups, Project Portfolio..., Requirements Gathering, Business Process..., Team Building, Leadership, Product Lifecycle..., Business Process..., Security, Competitive Analysis, Cloud Computing, Business Development, Software Development, Management, Business Process

Education
Wayne State University   2004 — 2010
MBA, Finance, Costing, Entrepenurial Management

Grand Valley State University   1973 — 1978
BS, Computers & Management

Experience
Meridian Health Plan   September 2014 - Present
Duffey Petrosky  September 2013 - September 2014
Ruby Tuesday  August 2008 - July 2014
Pure Energy Advertising   May 2013 - August 2013

Skills
Adobe Photoshop, Adobe InDesign, Adobe Illustrator, Adobe After Effects, QuarkXPress, Web Design, Illustrator, Typography, After Effects, InDesign, Maya, Graphic Design, Layout, Logo Design, Graphics, Flash, Branding & Identity, Mac, Dreamweaver, Photography, Adobe Creative Suite, Photoshop

Education
Rochester College   2012 — 2013
Bachelor's degree, Mass Communication/Media Studies

Macomb Community College   2008 — 2012
Associate of Applied Science in Media And Communication Arts, Digital Design & Layout

Experience
Meridian Health Plan   June 2015 - Present
Community Counseling Centers of Chicago (C4)   February 2014 - June 2015
Community Counseling Centers of Chicago  October 2012 - February 2014
Mercy Hospital and Medical Center  August 2011 - May 2012
Camelot Residential Treatment Center   December 2008 - November 2011
Camelot Residential Treatment Center   July 2008 - December 2008

Skills
Case Managment, Crisis Intervention, Adolescents, Group Therapy, Mental Health Counseling, Motivational..., Behavioral Health, Anger Management, Therapeutic Crisis..., CBT, Community Outreach, Community Mental Health, Harm Reduction, Mental Health, Psychology

Education
University of Illinois at Chicago   2011 — 2012
Masters of Social Work (MSW), Mental Health Concentration

Illinois State University   2004 — 2008
Bachelor of Social Work, Child Welfare

Experience
Clarence Broadnax Insurance and Financial Services   June 2015 - Present
Meridian Health Plan   April 2013 - May 2015
Meridian Health Plan   September 2012 - July 2013
Health Plan of Michigan  April 2011 - January 2012

Skills
Health Policy, Employee Benefits, Medicare, HIPAA, Health Insurance, Strategic Influence, Negotiation, Outside Sales, Sales Prospecting, Public Speaking, Utilization Management, Pharmaceutical Industry, Consulting, Public Health, Public Health Education, Trend Analysis, Medicaid, NCQA, HEDIS, PowerPoint, Healthcare, Microsoft Office, Customer Service, Training, Microsoft Excel, Leadership

Education
Eastern Michigan University   2007 — 2011
Health Administration, Health/Health Care Administration/Management, 3.23-4.0

Southfield high school

Thompson Titans!!

Experience
Bartech Group  December 2014 - Present
Meridian Health Plan   October 2014 - December 2014
Meridian Health Plan   September 2013 - October 2014
Meridian Health Plan   May 2011 - September 2013
HCS  September 2009 - May 2011

Skills
Health Insurance, Medicare, Managed Care, Insurance, Microsoft Office, Customer Service, Medicaid, Healthcare, Social Media, Public Relations, PowerPoint, Editing, Microsoft Excel, Data Analysis, Employee Benefits

Education
Grand Valley State University   2005 — 2009
Bachelor's degree, Health Communications

Experience
Ford Motor Company  August 2015 - Present
Meridian Health Plan   April 2012 - July 2015
Ally Financial Inc.  June 2011 - February 2012
General Motors  September 2010 - June 2011
Anasign   July 2003 - September 2009
Stichting Oosterschelde Ziekenhuizen   February 2002 - July 2003
RAD Consult   November 2000 - February 2002
Hejaco   August 1992 - November 2000
Chip Automatisering   1997 - 1998

Skills
Consulting, Mergers, Acquisitions, New Business Development, Compliance, Basel II, IT Strategy, Enterprise Architecture, Business Analysis, ITIL, BPMN, Cloud Computing, Web Services, Data Architecture, IT Enabled Business..., Application Portfolio..., Vendor Management, Business Process..., Healthcare Information..., Business Continuity, Risk Management, SOA, Requirements Gathering, Strategic Planning, Virtualization, Process Engineering, Mergers & Acquisitions, Governance, Business Transformation, IT Rationalization, BRMS, Business Rules, Management, SaaS, Business Process, IT Management, Leadership, TOGAF, Resource Management, IT Service Management, SDLC, Requirements Analysis, Software Development, Enterprise Software, Project Management, Integration, Change Management, Software Project..., Process Improvement, Agile Methodologies

Education
Erasmus Universiteit Rotterdam   1989 — 2006
Master's, Law (international trade, maritime, corporate), LLM

EXIN   2002 — 2002
ITIL Foundation

Algemene Ondernemers Vaardigheden   1998 — 2000
Business Administration

Moller Lyceum   1982 — 1989

Experience
Meridian Health Plan   Community Health WorkerMeridian Health PlanOctober 2014 - Present
Head Start for Kent County  February 2012 - May 2014
Family Promise Promise of Grand Rapids   May 2011 - May 2012
YMCA Camp Manitou-Lin  May 2010 - September 2010
Teaching Family Homes of Upper Michigan  November 2009 - May 2010
AmeriCorps NCCC  October 2008 - July 2009

Skills
Social Work, LLMSW, Infant Mental Health

Education
Grand Valley State University   2010 — 2012
Masters in Social Work, Social Work

Northern Michigan University   2004 — 2008
BSW, Social Work

Experience
Meridian Health Plan   June 2013 - July 2014
Meridian Health Plan   January 2012 - May 2013
POMCO Group  May 2011 - December 2011
Upstate Health Research Network, Syracuse University   October 2010 - December 2011

Skills
Creative Problem Solving, Healthcare Data Analysis, Healthcare Management, Business Analysis, Relational Databases, Data Analysis, Microsoft Excel, Access

Education
Syracuse University   2009 — 2011
M.S., Information Management

East China Normal University   2005 — 2009
Bachelor of Management, Information Management

Experience
Meridian Health Plan   May 2015 - Present
OtterBase  January 2014 - May 2015
Honor Medical Staffing   September 2012 - January 2014
Miracle Ear  March 2012 - September 2012
Anchor Danly  September 2010 - March 2012
Armor Express  October 2009 - August 2010
Pallets Business Supplies   August 2006 - August 2009

Skills
Customer Service, Time Management, Microsoft Office, Inventory Management, PowerPoint, Leadership, Microsoft Excel, Microsoft Word, Team Building, Healthcare, Hospitals, Recruiting, Employee Relations, Account Management, Human Resources, Temporary Placement, Management, Training

Education
Grand Valley State University   2004 — 2009
Bachelor's of Science, Health Communications

Experience
Saint Leo University  August 2014 - Present
Southwest Florida College  October 2013 - July 2014
Meridian Health Plan   May 2012 - October 2013
Grand Valley State University  February 2011 - March 2012
Seasons Hospice and Palliative Care  May 2011 - August 2011
GGSEM Camp   June 2010 - August 2010

Skills
Customer Service, Public Relations, Advertising, Social Media, Social Media Marketing, Editing, Research, Event Management, Microsoft Office, Leadership Development, Recruiting, Event Planning, Facebook, PowerPoint, Marketing

Education
Grand Valley State University   2008 — 2012
Health Communications, Advertising and Public Relations

Experience
Meridian Health Plan   August 2015 - Present
Meridian Health Plan   December 2014 - August 2015
EPITEC, INC.   January 2014 - December 2014
Spartan Signature Catering  June 2011 - December 2013
The Medical Team, Inc.   June 2013 - August 2013
Lab for Social and Affective Neuroscience   January 2013 - June 2013
Lonstein Lab   September 2011 - June 2012

Skills
Teamwork, Interviews, Recruiting, Human Resources, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Communication, Organization, Cognitive Psychology, Healthcare, Industrial/Organization..., Health Psychology, Windows, Mac OS, Boolean Searching, IT Recruitment, Training, Leadership, Time Management

Education
Michigan State University   2011 — 2013
Bachelor of Science (B.S.), Psychology, Graduated

Lansing Community College   2010 — 2011

Experience
Meridian Health Plan   September 2015 - Present
Meridian Health Plan   June 2014 - September 2015
Meridian Health Plan   September 2013 - June 2014
Brookdale Senior Living  March 2012 - July 2013
Turning Leaf Residential Rehab Services   August 2010 - March 2012

Skills
Energetic team player, Dependable Team Player, Positive Team Player, Success Driven, Customer Driven, Leading Diverse Teams, Works well with people, Works well with children, Works well with a team, Enthusiastic..., Motivated self-starter, Case Management Services, Program Management, Program Coordination, Service Coordination, Manage Client..., Medical Social Work, Leadership, Microsoft Word, Customer Service, Microsoft Excel, Healthcare, Management

Education
Michigan State University   2008 — 2011
Bachelor of Arts (B.A.), Psychology

Lansing Community College   2007 — 2008

Experience
Meridian Health Plan   February 2015 - Present
Health Alliance Plan  July 2010 - January 2015
JOAK American Homes  September 2009 - July 2010
Community Health Awareness Group  January 2006 - August 2009
Team Mental Health Services  September 2005 - August 2006

Skills
Mental Health Treatment, Psychotherapy, Family Therapy, Utilization Review, Case Management, Program Development, Volunteer Management, Crisis Intervention, Grant Writing, Social Services, Social Skills, Quality Assurance, Community Outreach, Fundraising, Data Analysis, Data Entry, Compliance, Computer Proficiency, Paperwork, Efficiency, Clinical Supervision, Clinical Research, Clinical Data Management, Behavioral Health, Behavioral Interviewing, Staff Development, Microsoft Excel, Microsoft Office, Project Management, Team Management, Report Writing, Utilization Management, Organization, Time Management, Editing, Customer Service, Customer Engagement, Volunteering, Team Effectiveness, Communication Skills, Community Development, Digital Photography, Health Education, Program Evaluation, Managed Care

Education
University of Michigan   2003 — 2005
Master's degree, Social Work

Lake Forest College   1999 — 2003
Bachelor's degree, Sociology and Anthropology

Experience
Meridian Health Plan   September 2011 - Present
Macomb Community College  July 2006 - January 2013
InacompTSG   July 2007 - September 2011

Skills
Cisco Technologies, CCNA, Unified Communications, Active Directory, Troubleshooting, Network Security, Cisco IOS, XP, CCDA, Process Improvement, Windows Server, Network Design, System Administration, Computer Hardware, VMware, Servers, Windows

Education
Eastern Michigan University   2009 — 2011
BS, Technology management

Macomb Community College   2005 — 2009
associate's, Cisco Networking

Experience
St. John Providence Health System  September 2012 - Present
Treo Consulting   January 2009 - Present
Meridian Health Plan   February 2012 - July 2012
Entech Medical Staffing/Entech Staffing Solutions   September 2010 - February 2012
The Behavioral Center of Michigan   May 2008 - January 2010
Allegiance Home Health Care  January 2007 - May 2008

Skills
Psychiatry, Healthcare, Hospitals, Clinical Research, Home Care, Pediatrics, Medicine

Education
Loyola University Chicago School of Law   2011 — 2013
MJ, Health Care Law & Policy

Oakland University   1998 — 2002
BSN, Nursing

Northern Michigan University   1980 — 1984
Bachelor of Science, Marketing & Management

Wayne State University
Psychiatric-Mental Health Nurse Practioner, Behavioral Health

Experience
Meridian Health Plan   March 2015 - Present
Whitdel Arts   November 2011 - Present
Meridian Health Plan   December 2013 - March 2015
Meridian Health Plan   December 2012 - December 2013
Allegra Print & Imaging  February 2009 - December 2012
Elston Enterprises   2001 - 2009

Skills
QuarkXPress, Logo Design, Layout, Promotional Products, Adobe Creative Suite, Graphic Design, InDesign, Brochures, Illustrator, Illustration, Dreamweaver, Web Design, Photoshop, Print Production, Business Cards, Pre-press, Posters, Graphics, Banners, Catalogs, Typography, Adobe Acrobat, Corporate Identity, Mac, Word, Print Management, Print Production..., Offset Printing, Newsletters, Excel, Microsoft Office, Photography, Production, Art Direction

Education
Wayne State University
BFA, Graphic Design & Printmaking

Henry Ford Community College
Associates, Art- Graphic Design

Experience
University of Illinois at Urbana-Champaign  August 2014 - Present
Meridian Health Plan   January 2014 - August 2014
Meridian Health Plan   April 2013 - January 2014
Meridian Health Plan   January 2013 - April 2013
Meridian Health Plan   September 2012 - January 2013

Skills
Research, Customer Service, Event Planning, Microsoft Office, Data Analysis, Editing, Microsoft Word, Data Entry, PowerPoint, Social Media, Leadership, Fundraising, Public Speaking, Microsoft Excel

Education
University of Illinois at Urbana-Champaign   2014 — 2016
Master's Degree, Library and Information Science

Knox College   2008 — 2012
Bachelor of Arts (B.A.), History

Experience
Indiana Primary Health Care Association  September 2015 - Present
Meridian Health Plan   May 2015 - July 2015
Detroit Wayne county health authority  May 2014 - August 2014
Indiana State Department of Health  May 2013 - July 2013
IMU Union Board Office   August 2012 - May 2013
US EPA  January 2012 - April 2012
Indiana Memorial Union Board  January 2011 - January 2012

Skills
Public Speaking, Writing, Research, Fundraising, Policy, Public Health, Policy Analysis, Health Equity, Time Management, Teamwork, Community Outreach, Data Analysis, Access, Analysis, Program Evaluation, Program Development, Nonprofits

Education
University of Michigan   2013 — 2015
Master of Public Health (MPH), health management and policy

Indiana University Bloomington   2009 — 2013
Bachelors of Science, Community Health

Experience
Meridian Health Plan   November 2014 - Present
Meridian Health Plan   April 2013 - November 2014
Associated Retinal Consultants, P.C.   January 2011 - April 2013
Eddie Bauer  August 2008 - December 2010
Girl Scouts of Southeastern Michigan  2005 - 2007

Skills
Sales, Time Management, Data Entry, Customer Service, Training, Microsoft Word, Telephone Skills, Inventory Management, Leadership, Healthcare, Retail, PowerPoint, Customer Satisfaction, Teamwork, MCS, EMRs, Medical Records, Microsoft Office

Education
Grand Valley State University   2006 — 2010
Bachelor of Science, Health Professions, Minor Psychology

Notre Dame Preparatory   2003 — 2006
High School

Experience
Meridian Health Plan   July 2013 - Present
Proscan Imaging  July 2012 - June 2013
Henry Ford Macomb   2011 - 2012
Detroit Medical Center  2006 - 2010
The Wellness Plan  2004 - 2005
Blue Cross Blue Shield of Michigan  1987 - 2003
Detroit Medical Center - Wayne State University   1983 - 1987

Skills
Healthcare, Hospitals, Healthcare Management, Medical Education, Medicine, Medical Imaging, Healthcare Information..., Board Certified, MRI

Education
Howard University School of Medicine   1979 — 1983
Doctor of Medicine (M.D.)

Howard University   1975 — 1979
Bachelor of Science (BS)

Experience
KeyBanc Capital Markets  July 2014 - Present
Western Reserve Partners LLC  January 2014 - January 2014
Kappa Alpha Theta  November 2012 - December 2013
E&E Manufacturing  May 2013 - August 2013
Meridian Health Plan   May 2011 - December 2012
Meridian Health Plan   January 2012 - January 2012

Education
DePauw University   2010 — 2014
Bachelor of Arts (BA), Economics, International Business

International Academy West

Milford High School

Experience
Telligen Inc  June 2014 - Present
Meridian Health Plan   March 2012 - February 2014
DES Moines Internal Medicine, PC   1992 - 2012

Skills
Healthcare Management, Hospitals, Healthcare, HIPAA, Health Insurance, Disease Management, Healthcare Information..., Managed Care, Provider Relations, Program Development, Surgery, Clinical Research, Public Health, Public Speaking, Nursing, Strategic Planning, Medicare, Medical Billing, Medicaid, Employee Benefits

Education
Drake University   2004 — 2009
MPA, Leadership, management

Experience
Meridian Health Plan   February 2015 - Present
Class Appraisal, Inc.   June 2012 - January 2015
JGM Property Group  November 2010 - May 2012
JGM Property Group  2008 - 2012

Skills
Customer Satisfaction, Customer Service, Microsoft Office, Microsoft Excel, Workforce Management, Supervisory Experience, Supervisory Skills, Customer Experience, Telephone Skills

Education
Macomb Community College

Walsh College
In Progress, Business Administration and Management, General

Experience
Meridian Health Plan   July 2013 - Present
Wayne-Metro CAA   July 2001 - March 2009

Education
Wayne State University   2010 — 2013
Bachelor's of Science, Psychology

Grand Valley State University   1996 — 1998
Bachelor's of Business Adminstration, Finance and Economics

Experience
Meridian Health Plan   September 2014 - Present
Catholic Charities of Southeast Michigan  October 2013 - May 2014
Catholic Charities of Southeast Michigan  April 2008 - October 2013

Skills
Accounting, Financial Reporting, General Ledger, Account Reconciliation, Financial Accounting, Accounts Payable, Auditing, Accounts Receivable, Internal Controls, Financial Statements, Tax, Microsoft Excel, GAAP, Journal Entries, Payroll, Fixed Assets, Financial Analysis, Microsoft Word, Accruals, Variance Analysis, Bank Reconciliation, Microsoft Office, Income Tax, Tax Preparation, Cost Accounting, US GAAP, Outlook, CPA, Invoicing, Bookkeeping, Cash Flow, Tax Returns, Financial Audits, Forecasting, External Audit

Education
Macomb Community College   2014 — 2015
Medical Insurance Specialist/Medical Biller

Walsh College   1999 — 2002
Masters of Science, Corporate Finance

Eastern Michigan University   1994 — 1999
Bachelor of Business Administration (B.B.A.), Accounting