ACS XEROX Company
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ACS XEROX Company Employees
AAA Residential Services December 2013 - Present
Walmart July 2013 - Present
ACS XEROX Company August 2011 - Present
ACS A Xerox Co. 2011 - 2012
Jack in the Box May 1999 - September 2010
Skills
Customer Service, Customer Satisfaction, Food Safety, Food Industry, Medical Assisting, Call Center, Sanitation, Data Entry, Inventory Control, Call Centers
Education
Kaplan University-Davenport Campus 2008 — 2011
Associate of Science (A.S.), Medical/Clinical Assistant
Olympic High School 1988 — 1991
Diploma, General
ResCare Workforce Services June 2015 - Present
STAFFWORKS Employment Solutions September 2012 - June 2015
ACS XEROX Company January 2008 - September 2012
Skills
Process Improvement, Troubleshooting, Software Documentation, Vendor Management, Microsoft Office, Windows, Human Resources, Access
Education
Indiana Business College 1998 — 2000
Professional Accounting / Business Administration
Austin Cancer Centers December 2014 - Present
Austin Cancer Centers 2013 - December 2014
CVS Caremark Corporation February 2013 - July 2013
ACS XEROX Company April 2011 - October 2012
The Austin Diagnostic Clinic June 2010 - August 2010
Stepping Stones School September 2009 - July 2010
Skills
Appointment scheduling, Data Entry, Telephone (multi-line)..., Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Cash Register, Managing Accounts, Lesson Planning, Teaching
Education
University of Phoenix 2013 — 2017
Business Administration and Management, General
Everest Institute-Austin 2010 — 2011
DIPLOMA, Health and Medical Administrative Services
Lansing Community College 2004 — 2006
Early Childhood Education and Teaching, 3
JW Sexton High School 1999 — 2002
diploma, basics, 3.0
WallStreet Corporation LLC. June 2014 - Present
The Home Depot November 2012 - May 2013
Custom Remodeling and Property Sales March 2011 - February 2012
Biomet October 2011 - January 2012
ACS XEROX COMPANY September 2010 - October 2011
Rightway collections October 2009 - October 2010
Choice Health Management Services January 2008 - November 2008
CarePro Medical One Health Services November 2005 - December 2007
Georgia World Congress Center March 2003 - October 2005
Skills
Recruiting, Outlook, Customer Service, Administrative..., Human Resources, Benefits Administration, Management, PowerPoint, Microsoft Word, Microsoft Excel, Project Management, Applicant Tracking..., Talent Acquisition, Social Media, FMLA, HIPAA, Personnel Management, Microsoft Office, Marketing, Employee Benefits, Budgets, Sales, Social Networking, Training, Leadership, Event Management, Access, Public Speaking, Event Planning, Team Building, Time Management, Research, Strategic Planning, Communication, Social Media Marketing, Advertising, Performance Management, Employee Training, Telephone Skills, Account Management, Data Entry, Real Estate Transactions, Real Estate, Short Sales, REO, First Time Home Buyers, First Time Home Sellers, Investment Properties, Administrative...
Education
Ashford University 2011 — 2013
Associate, Organizational Management
University of Phoenix 2009 — 2011
Associate in Arts, Accounting
Expeditors September 2014 - Present
Tiny Tots Development Center December 2011 - September 2014
Hertz July 2012 - October 2012
ACS XEROX Company June 2011 - December 2011
Skills
Microsoft Office, Windows 7, Telephone Skills, Filing, Cashiering, Customer Satisfaction, Microsoft Excel, 10 Key, Linux, Microsoft SQL Server, SQL Server Management..., Windows Server, Thunderbird, Unix, JavaScript, VMware
Education
ITT Technical Institute-Seattle 2012 — 2014
Associate of Arts (AA), Network and System Administration/Administrator
Highline Community College 2010 — 2012
Associate of Arts (AA), Computer and Information Sciences and Support Services
Biologics, Inc. May 2015 - Present
Prince George's County Public Schools July 2013 - January 2015
Xerox July 2012 - June 2013
Apptio December 2011 - June 2012
Manpower Professional August 2011 - December 2011
ACS XEROX Company August 2009 - March 2010
Babies R Us September 2008 - August 2009
KMART January 2008 - June 2008
IBMMonarch Services December 2005 - March 2007
IBMSpherion/Monarch Services June 2002 - December 2005
Skills
PeopleSoft, Administrative..., Customer Service, Employee Benefits, Human Resources, Lotus Notes, Interviews, Data Entry, Supervisory Skills, Benefits Administration, Recruiting, Microsoft Office, Internet Explorer, Help Desk Support, Call Centers, Database Admin, Payroll, CPR+, Store Management, Database Management, typing, Lotus Smartsuite, Administrative Support, Call Center, Retail Management, Benefits, Management, Administrative..., Training, Hiring
Education
Strayer University 2008 — 2010
Master, Business Administration
North Carolina Central University 2004 — 2007
Bachelor, Business Administration
Lovely Inc July 2012 - Present
Aon Hewitt October 2010 - June 2012
Aon Hewitt May 2010 - June 2012
Aon Hewitt April 2008 - May 2010
Abbott Laboratories January 2007 - April 2008
ACS XEROX Company June 2003 - January 2007
Skills
JCL, SAS/SQL, Perl, C++, VBA, Visual Basic, Python, HTML/XML, JavaScript, Drupal, PHP, MySQL, Apache, Debian/Ubuntu, Microsoft Office, Mathematica, MathCAD, Matlab, Photoshop, ASM, DB2, Theoretical Physics, Subversion, Tortoise SVN, Tomcat, SQL, Octave, HTML5, Advanced CSS, Ruby on Rails, XPath, XQuery, Git, CSS, Software Documentation, Testing, Databases, Systems Analysis, HTML, SDLC, Java
Education
North Central College 2001 — 2005
Bachelor
EDMC May 2014 - Present
EDMC June 2009 - May 2014
Bank of America July 2012 - January 2014
ACS XEROX Company July 2005 - March 2009
Spherion March 2005 - July 2005
Cost Plus World Market June 2003 - March 2005
Delstar Co. January 2002 - May 2002
Skills
10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, CampusVue, ImageNow, Problem Solving, Verification, Quality Assurance, Bookkeeping, Call Center, Cold Calling, Windows, AS400 system, RightNow, Tax Preparation, Reading Comprehension, Training, Higher Education
Education
South Mountain Community College 2003 — 2005
General Studies, Pre-Pharmacy Studies
Arizona State University 2002 — 2003
General Studies, Pre-Veterinary Studies
Oregon Department of Human Services August 2013 - Present
Vesta Corporation June 2012 - August 2013
ACS Xerox Company April 2011 - June 2012
Skills
Team Leadership, Management, Leadership, Customer Service, Strategic Planning, Microsoft Excel, Public Speaking, Human Resources, Leadership Development, Change Management, Team Building
Education
Corban University 2007 — 2011
Bachelor of Science (BS), Business Administration: Accounting/Finance and Management
ACS XEROX Company January 2010 - Present
Skills
Microsoft Office, Pro Tools, Logic Pro, Garageband, Sibelius, Kontakt, Virtual Desktop, Remote Desktop, Customer Service, Music Production, Audio Editing, Audio Post Production, Audio Processing, Digital Audio, Sound Forge, Acid Pro, MIDI, Songwriting, Live Sound, Sound Mixing
Education
Full Sail University 2011 — 2013
Bachelor of Science (BS), Music Production
San Antonio College 2009 — 2010
PayPal May 2015 - Present
Interthinx October 2011 - May 2015
ACS XEROX Company August 2007 - July 2011
Thomson Netg December 2004 - June 2007
Knowledgenet June 2004 - December 2004
Savant Technology Group February 2000 - February 2004
Data Dimensions July 1997 - February 2000
Skills
Program Management, XML, Technical Writing, Visio, E-Learning, Project Management, Agile Methodologies, Quality Assurance, Requirements Analysis, Requirements Gathering, SharePoint, Software Project..., Scrum, SDLC, Databases
Education
University of Arizona 1986 — 1990
MA, English
Arizona State University 1982 — 1985
BA, English
GEICO January 2015 - Present
Enterprise Rent-A-Car November 2014 - January 2015
Enterprise Rent-A-Car April 2014 - November 2014
Enterprise Rent-A-Car November 2012 - April 2014
ACS XEROX Company May 2012 - October 2012
Education
Norwich University 2007 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General
Xerox August 2015 - Present
Innovative Pool Concepts January 2007 - Present
Preferred Homecare August 2014 - August 2015
ACS XEROX Company May 2012 - August 2014
Annexus Group January 2013 - December 2013
Preferred Homecare November 2006 - May 2012
Skills
SSRS, T-SQL, Microsoft SQL Server, ASP.NET, SSIS, VB.NET, VBScript, ASP, ADO.NET, ASP.NET MVC, C#, WCF, Entity Framework, PHP, MySQL, JavaScript, jQuery, LINQ, SQL, XML, Crystal Reports, Windows Server, Software Solution..., .NET, Java, AngularJS, HTML 5, CSS3, Web Services, Web Applications, SharePoint 2013, Bootstrap, ASP.NET AJAX, ADO, WPF, SQL Server 2000-2008, Windows Server 2003, Windows Server 2008, Windows 7, LAMP, Wordpress, Magento, WAMP, CentOS, Eclipse, Photoshop, AJAX, Windows Server 2012 R2, Windows 8, Android Development
Education
DeVry University Phoenix 2007 — 2009
Management Information Systems, General
State of Vermont July 2014 - Present
CGI via The Maxis Group October 2013 - July 2014
Xerox July 2013 - September 2013
Xerox July 2012 - September 2013
ACS XEROX Company January 2011 - July 2012
Molina Healthcare May 2010 - January 2011
CSC July 2009 - May 2010
S2Tech May 2009 - May 2010
State of New Hampshire September 2005 - April 2009
Unisys January 2003 - September 2005
Skills
Software Documentation, Requirements Analysis, Testing, Quality Assurance, Medicaid, SQL, EDI, Management, Enterprise Software, Healthcare, SDLC, Business Analysis, Requirements Gathering, Visio, Software Project...
Education
Boston University 2000 — 2001
Certification, Web Application Development
Florida State University 1989 — 1991
BS, Economics, Computer Science
New Preparatory 1976 — 1979
HS Diploma
William Barton Rogers Jr High 1974 — 1976
Holy Spirit Parish Newman Center July 2014 - Present
Self-employed December 2007 - Present
ACS XEROX Company July 2000 - May 2012
Skills
Adobe Creative Suite, Microsoft Office, Illustration, Illustrator, Graphic Design, Photoshop, Web Design, Microsoft Word, PowerPoint, Photography, OS X, HTML, Social Media, Advertising, Social Media Marketing, Social Networking, Logo Design, Book Covers, InDesign, Photo Editor, Windows, Adobe Acrobat, WordPress, Layout, Graphics, Digital Photography, Flash, Typography, Facebook, Dreamweaver
Education
Eastern Kentucky University 2004 — 2007
Bachelor of Fine Arts (BFA), Graphic Design
Eastern Kentucky University 2004 — 2007
Bachelor of Business Administration (BBA), Marketing
Reflexology, Reiki and wellness by Felisia 2014 - Present
Harrison College 2014 - Present
Reflexology Wellness and Reiki by Felisia December 2012 - Present
Self Employed - Virtual Assistant August 2013 - Present
tranquil Escapes January 2010 - April 2015
Martindale Church of Christ March 2011 - June 2013
ACS XEROX Company July 2010 - January 2011
Wabash Valley Hospital August 2007 - July 2010
Skills
Fundraising, Grant Writing, Nonprofits, Community Outreach, Event Planning, Program Development, Telephone Skills, PowerPoint, Microsoft Office, Conflict Resolution, Training, Volunteer Management, Microsoft Word, Windows, Microsoft Excel, EMR, Receptionist Duties, Administrative..., Non-profit Leadership, Outlook, Editing, Non-profit..., Community Development, Crisis Intervention, Youth Mentoring, Creative Writing, Grants, Board Development, Office Management, Life Coaching, Preaching
Education
Harrison College-Indianapolis 2014 — 2015
Associate's degree, Massage Therapy/Therapeutic Massage
universal classess 2010 — 2014
counseling, child abuse and neglect certification, adminsitrative assistant, virtual assistant, A
Broad Ripple High School 1981 — 1985
diploma, general
ACS XEROX Company October 2011 - Present
Merrill Lynch May 2010 - October 2011
Skills
Essbase, Hyperion Enterprise, Financial Analysis, Business Analysis, Cognos, PeopleSoft, Forecasting, SAP, Process Improvement, Accounting, Variance Analysis, Access, Financial Reporting, Financial Modeling, Business Objects, JD Edwards, Sarbanes-Oxley Act, Analysis, Crystal Reports, Finance
Education
Kean University 2010 — 2012
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Affiliated Computer Services, Inc. (ACS) is A Xerox Company, August 2012 - Present
Xerox Services March 2008 - Present
Affiliated Computer Services, Inc. (ACS) is A Xerox Company, March 2008 - Present
Affiliated Computer Services, Inc. (ACS) is A Xerox Company, September 2003 - March 2008
ACS XEROX Company August 2003 - March 2008
Superior Staffing January 2003 - August 2003
Capitol Security March 2002 - November 2002
Skills
IEX Total View, Avaya, Spanish, Analysis, Time Management, Call Centers, Workforce Management, Customer Satisfaction, Customer Service, Microsoft Excel, Troubleshooting, Team Leadership, Process Scheduler, Access, PowerPoint, Process Improvement, Training, Management, Microsoft Office, Software Documentation, Business Analysis, Leadership
Education
Laguardia Community College 2000 — 2000
St Peters Boys High School 1989 — 1993
Diploma, Business Administration and Management, General
ESCA - School of Technology
computer technology
Catholic Diocese of Syracuse September 2015 - Present
Jefferson-Lewis BOCES August 2014 - August 2015
Upstate Cerebral Palsy January 2011 - December 2014
South Lewis Central School District September 2012 - June 2014
Empire State College September 2011 - May 2012
ACS XEROX Company October 1996 - February 2004
Leather Limited 1994 - November 1996
Skills
Community Outreach, Nonprofits, Program Development, Fundraising, Grant Writing, Social Services, Public Speaking, Crisis Intervention, Research, Case Managment, Higher Education, Mental Health, Psychotherapy, Volunteer Management, Psychology
Education
SUNY Potsdam 2012 — 2014
M.S.T., Early Childhood Education and Teaching
State University of New York Empire State College 2011 — 2012
Bachelor of Arts (B.A.), Cultural History
Mohawk Valley Community College
Associate's Degree, Liberal Arts and Sciences, General Studies and Humanities
South Lewis 1986 — 1991
Regents Diploma
ACS XEROX Company 2012 - Present
Tallahassee Democrat January 2011 - June 2011
Allstate June 2008 - August 2009
RSA Films 2008 - 2009
Skills
Editing, Producing, Final Cut Pro, Ap Style, Social Media, Press Releases, Video Editing, Blogging, Public Relations, Media Relations, Storytelling, Journalism, Event Planning, Social Media Marketing, ENPS, Creative Writing, Facebook, News Writing, Videography, Copywriting
Education
American University 2012 — 2014
Master of Public Administration (M.P.A.)
Florida Agricultural and Mechanical University 2005 — 2010
Bachelor of Science
NBCUniversal, Inc. June 2011 - Present
ACS XEROX Company November 2010 - March 2011
Accenture Technology Solutions March 2007 - November 2010
Skills
Functional Design, Business Process Design, Solution Architecture, Integration, Enterprise Architecture, SAP Implementation, Requirements Gathering, SAP ERP, Requirements Analysis, IT Transformation, SAP BI, Business Analysis, Business Process, Business Intelligence, ABAP, SDLC, PMO, SAP HR
Education
Baker College Center for Graduate Studies 2003 — 2005
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Federal University of Technology Akure 1993 — 1999
Bachelor of Applied Science (B.A.Sc.), Metallurgical & Material Engineering
ARAMARK Refreshment Services January 2014 - Present
Tennessee Sports Medicine February 2012 - December 2013
The Home Depot June 2011 - March 2013
cedar point amusment park 2011 - 2012
ACS XEROX Company February 2011 - June 2011
Skills
Merchandising, Loss Prevention, Retail, Store Management, Visual Merchandising, Inventory Management, Cashiering, Customer Service, Shrinkage, Associate Development, Store Operations, Inventory Control, Retail Sales, Customer Satisfaction, Assortment, Cash Register, Data Entry, OSHA/HIPPA/CPR Certified, Injections, Phlebotomy, Bandaging, Sterilization, EKG, Vital Signs, Glucose Testing, Drug Testing, Specimen Collection, Filling, urinalysis including...
Education
Anthem Career College-Nashville 2011 — 2012
Associate's degree, Medical/Clinical Assistant
ACS XEROX Company November 2011 - Present
Education
Carrington College California-Sacramento
Associate of Arts and Sciences (AAS), Pharm Tech
Traci Lynn Fashion Jewelry July 2011 - Present
ACS XEROX Company October 2006 - Present
Skills
Cosmetics, Beauty, Small Business, Retail, Merchandising, Social Networking, Event Planning, Skin Care, Coaching, Leadership Development, Public Speaking, Team Building, Customer Service, Training, Marketing, Leadership, Strategic Planning, Microsoft Office, Social Media, Fundraising, Event Management, Sales, Entrepreneurship, Management
Education
Capella University
Bachelor's degree, Psychology
Mercer County Community College
Associate's degree, Accounting
Xerox Services June 2011 - January 2012
ACS XEROX Company March 2011 - January 2012
Zcomm Wireless, LLC January 2001 - January 2012
Zcomm Wireless, LLC. 2012 - 2012
The Home Depot March 2010 - October 2010
Convergys November 2008 - January 2010
Skills
Customer Service, Microsoft Office, Retail Sales, Problem Solving, Customer Satisfaction, Customer Oriented, Customer Support, Sales Process, Commission Work
Education
McNeese State University 2008 — 2010
McNeese State University
a Bachelor of Science, Nursing
Home April 2012 - Present
ACS XEROX Company January 2012 - April 2012
Pennisula Works 2012 - 2012
BYU-Idaho October 2011 - December 2011
Progrexion June 2011 - August 2011
BYU-Idaho September 2008 - January 2010
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Research, Employee Relations, English, Time Management
Education
Brigham Young University - Idaho 2006 — 2011
Bachelor of Arts (B.A.), University Studies, 2.97
Cicero- North Syracuse High School 1998 — 2002
High School Diploma, History/Health, 2.98
Asurion July 2010 - Present
ACS XEROX Company September 2009 - April 2010
Domino's Pizza December 2008 - December 2009
Education
Argosy University Phoenix 2011 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General, Freshman
Crothall Healthcare May 2014 - Present
Memorial Hermann Healthcare System April 2012 - Present
Entrepreneur/Community Service May 2010 - Present
ACS XEROX Company October 2011 - April 2012
Bally Total Fitness March 2010 - April 2011
Bed Bath & Beyond December 2009 - November 2010
Agape for All Ministries, Inc. June 2009 - December 2009
Fort Sam Houston School Age Services May 2005 - August 2009
Velocity Sports Performance May 2008 - August 2008
Nichols College 2005 - 2007
Skills
Exceptionally Organized, Interpersonal Leadership, Exceptional verbal, Strategic Planning, Event Planning, Exceptional Listener, Computer Proficiency, Customer Service, Team Building, Sales Motivation, Sales, Management
Education
Nichols College 2005 — 2009
Bachelors of Science in Business Administration, Management
Nichols College 2005 — 2009
Bachelor of Science, Business Administration, Sport Management
Bakersfield College January 2015 - Present
Clinica Sierra Vista June 2013 - Present
Kern County September 2012 - June 2013
Merrill Lynch November 2011 - April 2012
Stingy Campus June 2011 - August 2011
ACS XEROX Company September 2006 - September 2010
Sea Breeze September 2005 - June 2007
Skills
Conversational Spanish, Microsoft Office, Customer Satisfaction, Credit, Banking, Financial Analysis, Finance, Microsoft Excel, Financial Modeling, Insurance, Forecasting, Bloomberg, Access, Business Analysis, Portfolio Management, Investments, Analysis, Process Improvement, Data Analysis, Outlook, Strategic Financial..., PowerPoint, Public Speaking, Windows, Accounting, Microsoft Word
Education
University of California, Riverside 2010 — 2012
Master of Business Administration, Finance
California State University-Bakersfield 2002 — 2008
Bachelor of Science, Economics
YouthPLAYS May 2010 - Present
Playwright 2007 - 2013
ACS XEROX Company May 2007 - August 2011
Horizon Theatre Company September 2008 - May 2009
Westfield June 2005 - January 2007
Skills
Theatre, Playwriting, Microsoft Office, Stage, Entertainment, Drama, Plays, Musical Theatre, Comedy, Performing Arts, Stage Management, Shakespeare, Festivals, Directing, Theatrical Production, Dramaturgy, Casting, Screenwriting, Acting, Arts Administration, Voice Over
Education
University of New Orleans 2011 — 2014
Master of Fine Arts (M.F.A.), Playwriting and Screenwriting
Indiana State University 2003 — 2008
Bachelor of Arts (B.A.), Musical Theatre
ESPA New York
Portage High School
Primary Stages
ACS XEROX Company January 2012 - Present
Mapco Express October 2008 - January 2012
Corrections Corporation of America June 2008 - October 2008
Education
Kaplan University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Daymar College-Bowling Green 2006 — 2008
Associate of Science (A.S.), Criminal Justice and Corrections
Humana September 2015 - Present
Humana April 2014 - September 2015
Healthy Lives, Inc November 2011 - April 2014
ACS XEROX Company December 2009 - November 2011
ICF International March 2008 - May 2009
Skills
Public Speaking, Corporate Wellness, Business Process, Fitness Consulting, Microsoft Office, Executive Reporting, Seminars, Management Consulting, Policy Writing, Publishing, Information Graphics, Lego, Technical Writing, Cooking, Digital Audio, Sales Process, Dog Training, Health Insurance
Education
Nicholls State University 2001 — 2005
Bachelor of Arts (B.A.), Government
Northwood High School 1987 — 2001
University of North Carolina at Chapel Hill July 2015 - Present
University of North Carolina at Chapel Hill February 2014 - June 2015
North Carolina State University August 2011 - October 2013
North Carolina State University October 2010 - August 2011
North Carolina State University February 2010 - October 2010
ACS XEROX Company May 2009 - November 2009
W.A.T.Ch LLC October 2006 - September 2008
Skills
Higher Education, Event Planning, Student Affairs, Project Management, Budgets, Payroll, Research, Public Speaking, Fundraising, Community Outreach, Data Analysis, Program Development, PowerPoint, Microsoft Office, Customer Service, Event Management, Editing, Access, Instructional Design, Teaching, Volunteer Management, Nonprofits, Human Resources, Grant Writing, Leadership, Management, Program Evaluation, Leadership Development, Social Media, Staff Development, Training
Education
North Carolina State University 2004 — 2008
BA
North Carolina State University 2004 — 2008
Non Degree Studies
OptumInsight October 2004 - Present
EDIWatch May 2004 - October 2004
ACS XEROX Company April 2002 - April 2004
RS Professional Services, Inc. January 1997 - April 2002
Resource Recovery Consultants January 1995 - January 1997
Skills
HIPAA, Process Improvement, Business Analysis, Requirements Analysis, Medicaid, Requirements Gathering, Healthcare, Data Analysis, Fraud Detection, Software Documentation, Computer Software..., Data Warehousing, SQL
Education
Draughns Jr College
Associate's degree, Medical/Clinical Assistant
Harding University
Liberal Arts and Sciences/Liberal Studies
Oklahoma Christian University
Liberal Arts and Sciences/Liberal Studies
United Healthcare, Military & Veterans August 2013 - Present
United States Army Reserve February 2012 - Present
Walmart March 2013 - August 2013
ACS XEROX Company February 2012 - December 2012
United States Army February 1998 - February 2012
Memorial Hospital Central June 2011 - November 2011
Sears, Roebuck and Co. March 2004 - October 2005
Skills
Leadership, Microsoft Office, Microsoft Excel, Customer Service, Team Leadership, Windows 7, Training, Teamwork, Software Documentation, Computer Hardware, Troubleshooting, Technical Support, Process Improvement, Customer Satisfaction
Education
Intellitec College-Colorado Springs 2014 — 2016
CNST
New Horizons Computer Learning Center
Information Technology Certifications
Cognizant February 2015 - Present
Cognizant Technology Solutions August 2013 - Present
ACS XEROX Company September 2006 - July 2013
AFFILIATED COMPUTER SERVICES - DIRECT September 2006 - July 2013
CIGNA Healthcare May 1994 - November 2005
Skills
Technical Writing, Training, Testing, Test Cases, Business Requirements, Requirements Gathering, Systems Analysis, User Acceptance Testing, Requirements Management, Healthcare Information..., Requirements Analysis, Visio, Business Process, Business Analysis, Software Project..., Access, ITIL, SQL, IT Management, Regression Testing, Process Improvement, SharePoint
Education
Middle Tennessee State University 1987 — 1994
BBA, Office Management
Oakland High School 1984 — 1987
High School Diploma
208 Technologies, LLC December 2013 - Present
Deep Blue She Creations June 2010 - Present
Fortress Risk Management December 2011 - November 2013
Bailey Law Group December 2011 - September 2013
Verizon Wireless 2010 - 2011
ACS XEROX Company 2009 - 2010
Watson Realty Corp. 2005 - 2008
Coldwell Banker The Condo Store 2001 - 2005
Skills
Advertising, Marketing, Microsoft Office, Administrative..., Contract Negotiation, Outlook, Customer Service, Access, Office Management, Data Entry, PowerPoint, Microsoft Word, System Administration, Microsoft Excel, Office Administration, Time Management, Invoicing, Management, Event Planning, Event Management, Social Media, Sales, Social Networking, Customer Satisfaction, Graphic Design, Training
Education
Coleman College 1990 — 1992
Associate of Science, Computer Information Systems
Xceptional Consulting Services, llc... (through ApexIt) July 2014 - Present
University of North Texas (Ciber) January 2014 - June 2014
Philips Home Monitoring ( CIBER) February 2013 - August 2013
Dept of Transportation (CIBER) November 2012 - January 2013
Ciber 2013 - 2013
S.i. Systems August 2012 - October 2012
Cleco Corporation July 2012 - September 2012
ACS XEROX Company January 2012 - August 2012
EAGJR Technologies January 2012 - April 2012
ERP Fusion July 2010 - July 2010
Skills
SDLC, PeopleSoft, SQR, PeopleTools, ERP, HRIS, Business Analysis, SQL, Process Improvement, Change Management, Performance Tuning, Servers, Databases, Requirements Analysis, Financials, Testing, Oracle, Business Process..., PeopleCode, Requirements Gathering, Integration, Crystal Reports, Business Process, DB2, Solaris
Education
Curry College 1971 — 1973
ACS XEROX Company August 2011 - October 2012
Pearson Education July 2007 - July 2011
Advantage Human Resources and Appleone November 2006 - December 2006
Wyndham Worldwide July 2006 - September 2006
Ernst & Young LLP May 2006 - July 2006
New England Motor Freight January 2006 - February 2006
ROC Associates September 2005 - November 2005
Mellon HR & Investor Solutions (Now ACS-Inc May 2004 - May 2005
Aetna US Healthcare December 2002 - October 2003
Walt Disney's Vero Beach Resort May 1999 - December 2001
Skills
Access, Human Resources, Outlook, Employee Benefits, Invoicing, Employee Relations, Insurance, Accounting, Onboarding, New Hire Orientations, Microsoft Excel, Customer Service, Payroll, Program Management, PowerPoint, Management, PeopleSoft, Training, Interviews
Education
Bethune-Cookman University 1999 — 2002
Na, Business Administration; Business Computer Applications, Business Information Systems
Vero Beach High School 1991 — 1995
ACS XEROX Company April 2012 - Present
ComNetNC January 2001 - Present
ITT Technical Institute April 2012 - April 2015
Phoenixx Systems September 2002 - January 2015
ITT Technical Institute September 2010 - April 2012
Miller-Motte Technical College November 2009 - September 2010
Miller Motte College 2009 - September 2010
Patheon November 2008 - August 2009
Patheon Pharmaceuticals Inc November 2008 - August 2009
Wyeth Vaccines (HP/Kemtah Group) August 2003 - November 2008
Skills
Troubleshooting, System Administration, Windows 7, Servers, Networking, Software Documentation, XP, Active Directory, VMware, Windows, Technical Writing, DHCP, Management, Higher Education, Security, Disaster Recovery, Microsoft Exchange, Windows Server, Operating Systems, Hardware, Software Installation, Laptops, Technical Support, Blackberry Enterprise..., Group Policy, Computer Hardware, BMC Remedy, HP, Network Security, Windows XP, CCNA, Cisco Technologies, Computer Security, Help Desk Support, Information Technology, Microsoft Certified..., Network Administration, Printers, SAN, Security, TCP/IP, Unix, VPN, Visio, VoIP
Education
Saint Augustine's College 1994 — 2010
BS, Computer Science
Strayer University 2007 — 2009
MS, Information Systems
ISSA Raleigh
North Carolina State University
Xerox October 2012 - Present
ACS XEROX Company 2001 - December 2012
EDS Canada (transition from Towers Perrin) 2001 - 2009
Manion, Wilkins & Associates Ltd. 1985 - 2001
Skills
Outsourcing, Benefits Administration, Insurance, Team Leadership, Performance Management, Process Improvement, Call Centers, Vendor Management, Employee Benefits, Human Resources, Service Delivery, Management, Business Analysis, Business Process..., Change Management, Leadership, Employee Relations, Defined Benefit, Customer Service, Project Management, CRM
Education
Humber College
Computer/Information Technology Administration and Management
ACS XEROX Company May 2012 - Present
ITT Technical Institute March 2012 - April 2012
SunTrust Bank January 2009 - March 2012
Fidelity Investments June 2005 - November 2008
Skills
Human Resources, Team Building, Employee Benefits, Banking, Process Improvement, PeopleSoft, Recruiting, Strategic Planning, Leadership, Time Management, Lotus Notes, Access, Talent Management, Coaching, Sales, Performance Management, Training, Employee Relations, Business Analysis, Call Centers, Customer Service, Software Documentation, Investments, Management, Vendor Management, Credit, Payroll, Talent Acquisition, Risk Management, Change Management, Insurance, Interviews, Customer Satisfaction, Benefits Administration, Team Leadership, Finance, Employee Training, Administration, Budgets, Customer Retention, Onboarding, HRIS, Applicant Tracking..., Operations Management
Education
East Carolina University 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Oregon State University September 2012 - Present
US Forest Service June 2014 - September 2014
PetSmart December 2009 - August 2013
ACS XEROX Company January 2011 - August 2012
GI Joes November 2005 - June 2009
Skills
Public Speaking, Retail, Merchandising, Team Leadership, Customer Service, Technical Support, Inventory Management, Customer Satisfaction, Sales, Training, Leadership, Employee Relations, Team Building, Peripheral Vision
Education
Oregon State University 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Computer Science
University of Oregon 2006 — 2007
None, Philosophy
ACS XEROX Company July 2011 - Present
Xerox July 2011 - Present
St. Michaels Catholic School January 2010 - December 2010
SPECIAL OPERATIONS COMMUNICATIONS ASSEMBLEDGE April 1999 - October 2003
US Army April 1999 - October 2003
Skills
Customer Service, Databases, Microsoft Office, Program Management, Project Management, Software Documentation, Windows, Leadership, Java, Microsoft Excel, Networking, Security, Disaster Recovery, Servers, Data Center..., Military Communications, Access Control, WiFi, Android IOS, Data Tape Managment, Software Installation, Access, Data Center, Training, Wireless Networking, Information Technology, Management
Education
Arkansas State University 2012 — 2013
Bachelors of Science, Interdisciplinary Studies
Mid-South Community College 2004 — 2011
Interdiciplinary Studies
Dyersburg State Community College 1998 — 1998
Certificate, Renewable Energy / Cisco Networking
Munford High School 1997 — 1998
Diploma
ACS XEROX Company April 2012 - December 2012
Education
Genesee Community College
Stevens-Henager College of Business-Provo
Bachelor of Applied Science (BASc), Information Technology
7-Eleven March 2015 - April 2015
Green Health Solutions March 2014 - April 2014
7-Eleven July 2013 - January 2014
Kiebo Cafe March 2013 - July 2013
Year Up March 2011 - February 2012
REI August 2011 - January 2012
ACS Xerox Company December 2010 - January 2011
Party City October 2010 - November 2010
Bellla Pizza and Pasta August 2010 - September 2010
Taco Del Mar August 2010 - September 2010
Skills
Customer Service, Cashiering, Computer Hardware, Computer Software, Communication
Education
Bellevue College 2011 — 2012
Federal Way High School 2004 — 2006
H.S. dipolma, Culinary Arts, Photography
Adecco Staffing, USA September 2011 - Present
Absolutely Affordable Staffing August 2011 - Present
Express Employment Professionals July 2011 - Present
ACS XEROX Company October 2010 - July 2011
Topp Knotch Personnel 2011 - 2011
ACS XEROX Company August 2008 - October 2010
WDI of oregon 2007 - 2008
US Army September 1999 - May 2003
OR Army National Guard June 1994 - September 1999
Skills
Windows 95, Forklift Operator, Help Desk Support, Technical Support, Windows 7, XP, Hardware, Technical Recruiting, PeopleSoft, Human Resources, Recruiting, Hands-on Training, Call Centers, Customer Service, Software Installation, Data Entry, Networking, Customer Satisfaction, Windows XP
Education
Mt. Hood Community College 2003 — 2005
ACS XEROX Company April 2012 - Present
PharMerica April 2011 - April 2012
PharmCare January 2011 - April 2011
ACS, a Xerox Company July 2010 - January 2011
HEB Pharmacy August 2009 - July 2010
Medco Health Solutions March 2007 - July 2009
Warren Sav-More Prescriptions October 2006 - March 2007
Group Marketing Services, Inc May 2006 - October 2006
Meijer Pharmacy July 2004 - May 2006
Rite Aid Pharmacy March 2003 - July 2004
Skills
Pharmacy, Pharmaceutics, Prescription, Pharmacueticals, Nursing, Spreadsheets, Long-term Care, Pharmacy Automation, Pharmacy Benefit..., Medication Therapy..., Managed Care, HIPAA, Healthcare, Medical Terminology, Medicare Part D, Pharmaceutical Industry
Education
Austin Community College 2010 — 2012
Nursing
Kalamazoo Valley Community College 2003 — 2005
Pre-Pharmacy, 3.4+
Hackett Catholic Central High School 1997 — 2001
High School, 3.7 +
Mitchell International March 2012 - Present
ACS XEROX Company November 2011 - March 2012
Infusionsoft July 2008 - October 2010
PAR Springer-Miller Systems October 2004 - April 2008
Pearson Government Solutions February 2004 - October 2004
Education
Fort Lewis College
BA, Political Science
ITT Technical Institurte
AA, Computer Networking
United States Golf Association March 2013 - Present
ACS XEROX Company March 2011 - Present
Hackettstown Regional Medical Center April 2009 - November 2010
Newton Memorial Hospital April 2009 - November 2010
Epic Industrial, Inc. January 2008 - November 2008
Pearson Education August 1998 - November 2007
ISI April 1996 - May 1999
Skills
Active Directory, Servers, Integration, Windows, Technical Support
Education
Muhlenberg College 2004 — 2006
Bachelor of Science, Computer Information Systems
Pepsi Bottling Ventures August 2011 - October 2012
ACS XEROX Company December 2008 - August 2011
Duke University, Perkins Library June 1999 - August 2006
Education
East Carolina University 2002 — 2006
Bachelor's degree, Biology/Biological Sciences, General
Charles E Jordan High 1999 — 2002
High School Diploma, General Studies
MEDHOST March 2014 - Present
MEDHOST (formerly HealthTech) May 2013 - March 2014
Healthcare Management Systems July 2012 - May 2013
ACS XEROX Company May 2012 - July 2012
Self-employed June 2009 - May 2012
IDEAL Dialogue Company June 2009 - November 2011
UnitedHealth Group August 2007 - April 2009
Sitel March 2005 - August 2007
Sally Beauty Company October 2001 - December 2004
New Horizon Media Works January 1993 - October 2001
Skills
Instructional Design, Leadership Development, Coaching, Training Delivery, Training, E-Learning, ADDIE, Program Management, Employee Training, Needs Analysis, Team Building, Instructor-led Training, Adult Education, Performance Management, Organizational..., Public Speaking, Software Documentation, Blended Learning, Staff Development, Learning Management
Education
Amberton University 1989 — 1991
Master of Science, Human Relations and Business
The University of Texas at Austin 1974 — 1978
Bachelor of Science, Child Development
Girl Scouts - North Carolina Coastal Pines July 2015 - August 2015
Laptop Authority November 2013 - July 2015
Planet Fitness April 2012 - August 2014
Volt Workforce Solutions September 2012 - December 2013
ACS XEROX Company May 2010 - February 2011
Medlin-Davis drycleaners August 2007 - April 2010
North Carolina State University/ RNA Lab June 2007 - June 2008
Skills
Applicant Tracking..., Product Development, Technical Support, Microsoft Office, Customer Service, Time Management, Team Leadership, Management, Training, Interviews, Internet Recruiting, Leadership, Recruiting, Talent Acquisition
Education
North Carolina State University 2005 — 2009
Bachelor of Arts (BA), Anthropology
Hollister Co. November 2014 - Present
Tehachapi Mountain Boys Home January 2014 - July 2014
Bakersfield Association for Retarded Citizens March 2013 - February 2014
Chili's Grill & Bar December 2012 - April 2013
Pioneer College Caterers, Inc August 2010 - December 2012
Kohl's Department Stores May 2011 - August 2011
ACS, Xerox Company May 2010 - August 2010
Skills
Inventory, Microsoft Applications, Cashiering, Customer Service, Sanitation, Communication, Merchandising, Home Care, Data Entry, Custodial Services, Administrative...
Education
Tabor College 2010 — 2012
Bachelor of Arts (BA), Psychology
Bakersfield College 2008 — 2010
Associate of Arts (A.A.), General Studies
SmartIT (Staffing & Solutions) June 2015 - Present
American legion post 777 June 2014 - June 2015
ACS XEROX Company July 2011 - June 2015
acs July 2010 - July 2011
US Army Veteran 1985 - 1994
Skills
User Acceptance Testing, Manual Testing, Software Quality..., Test Planning, Regression Testing, System Testing, Test Management, Testing, QTP, JIRA, Software Documentation, Defect Tracking, SDLC, Selenium, Bug Tracking, Waterfall, Military Experience, Personnel Management, Getting to Yes, Human Resources, Microsoft Office, Leadership, Process Improvement, Program Management, Team Building, Quality Assurance, Training, Customer Service, Interviews, Time Management, Coaching, Project Management, Requirements Analysis
Education
American InterContinental University
Bachelor of Arts (B.A.) with secondary Business Management
United States Army
Associate's degree
Ubisoft September 2015 - Present
IBM/Seterus June 2014 - Present
acs xerox company November 2010 - June 2014
Comp USA February 2009 - July 2010
Oakley Square Apartments March 2005 - December 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Planning, Sales, Team Building, Sales Management, Outlook, Negotiation, Public Speaking, Training, Account Management, Customer Satisfaction, Customer Service, Teamwork, Time Management, Social Media, Spreadsheets, Social Networking, Communication, Data Entry, Leadership, Process Improvement, Public Relations, Event Planning, Access, Teaching, Management, Research, Telephone Skills, Facebook, English, Administrative..., Windows, Strategy, Inventory Management, Call Centers, Customer Support, Retail, Technical Support
Education
The Art Institute of Raleigh-Durham 2014 — 2017
Bachelor's degree, Game art & Design
Full Sail University 2012 — 2013
Bachelor's degree, video game art
Delaware Valley Job Corps 2007 — 2008
High School Equivalency Diploma, Computer Service Technology
JCPenney January 2011 - Present
OakBend Medical Center February 2014 - April 2015
brazoview September 2013 - February 2014
ACS XEROX Company April 2008 - January 2009
Save A Lot Grocery June 2007 - May 2008
The Home Depot September 2005 - February 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Time Management, Outlook, Sales, PowerPoint, Team Leadership, Teamwork, Telephone Skills, Strategic Planning, Telecommunications, Retail, Leadership, Social Networking, Inventory Management, Project Management, Technical Support, Customer Satisfaction, Team Building, Communication, Typing, Healthcare, Payroll, Quality Assurance
Education
Essex County College 1991 — 1993
Associate of Arts and Sciences (AAS), Chemical Technology/Technician
University of Phoenix
health and humans services management, health and human services management
Hertz February 2015 - Present
ACS XEROX Company January 2012 - July 2013
Wal-Mart 2009 - 2009
Skills
Access, Customer Service, System Administration, Microsoft Office, Microsoft Word, Community Outreach, PowerPoint, Microsoft Excel, Leadership, Public Speaking, Call Centers, Data Entry, Outlook, Process Improvement, Research, Team Building, Time Management, Troubleshooting, Invoicing, Training
Education
Western Kentucky University 2015 — 2017
Master's degree, Intercollegiate Athletics Administration
Kentucky State University 2003 — 2011
Bachelor of Applied Science (B.A.Sc.), Computer Science
Exelon July 2013 - Present
ACS XEROX Company 2010 - 2012
Skills
Business Analysis, Customer Service, Process Improvement, Software Documentation, Troubleshooting
Education
Houston Community College
BNY Mellon December 2013 - Present
Bass Pro Shops July 2013 - December 2013
ACS XEROX Company January 2012 - March 2013
Education
Mohawk Valley Community College-Utica Branch 2014 — 2017
Associate’s Degree, Finance and Financial Management Services
FTI Consulting February 2006 - Present
ACS XEROX Company 2005 - 2006
Mellon HR Solutions 2000 - 2005
PricewaterhouseCoopers 1997 - 2000
Osem USA 1996 - 1997
RAI Group 1990 - 1994
Skills
Human Resources, PeopleSoft, HRIS, Benefits Administration, Employee Benefits, Concur, Elite, Accounts Receivable, Customer Service, Applicant Tracking..., Accounts Payable, Access, Corporate Finance, Investor Relations, Financial Modeling, Management, Marketing, Financial Analysis, Mergers & Acquisitions, Valuation, Strategy, Business Strategy, Due Diligence, Process Improvement, Microsoft Office
Education
Fairleigh Dickinson University
Humanities
New Jersey City University
Marketing, Political Science
Wake Forest University August 2014 - Present
Drake University October 2012 - July 2014
Iowa State University January 2011 - December 2012
ACS XEROX Company May 2012 - August 2012
Novascan Technologies March 2011 - May 2012
SS-CORP June 2009 - June 2010
Skills
Visio, Analysis, Market Research, Data Analysis, Business Analysis, Microsoft Office, SharePoint, SQL, Access, Management, Marketing Strategy, Business Strategy, Visual Basic, Product Development, HTML, Matlab, C, Database Administration, Project Management, Competitive Analysis, Leadership, SPSS, PHP, Consumer Behaviour, Team Management, Training, Unix, Microsoft Excel, Embedded Systems, Brand Development, Business Process, MS Project, Strategy, Linux, Web Development, Research, Problem Solving, Consumer Behavior
Education
Iowa State University - College of Business 2010 — 2012
MBA, Information Systems and Marketing
Uttar Pradesh Technical University 2005 — 2009
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
Vacation Internationale July 2012 - Present
Killeen Daily Herald March 2011 - July 2012
Rick's Carpet Cleaning April 2010 - September 2010
ACS XEROX Company January 2008 - February 2010
Skills
Customer Service, Public Relations, Janitorial, Carpet Cleaning, Machine Operator, Retail, Phone Skills, Typing, 10 Key, Labor, Web Design, Microsoft Office, Microsoft Excel, Microsoft Word, Maintenance, Preventive Maintenance, Troubleshooting, Painting
Education
Olympia High School 2000 — 2004
High School Diploma, General Studies
Central Texas College
Computer Science Information Technology
Lincoln County Board of Education October 2014 - Present
Farmers National Bank August 2010 - October 2013
ACS-Xerox Company April 2010 - August 2010
JcPenney September 2006 - August 2010
Murakami Manufacturing U.S.A. September 2009 - December 2009
Skills
Data Entry, Customer Service, Finance, Human Resources
Education
Campbellsville University 2005 — 2009
Bachelor's degree, Business Administration
OHSU Oregon Health & Science University July 2014 - Present
Xerox Business Services August 2013 - July 2014
Chase September 2011 - August 2013
ACS XEROX Company November 2009 - May 2011
Skills
MySQL, PHP, Mac OS, Technical Support, Databases, System Deployment, Team Leadership, Software Documentation, Call Centers
Education
Oregon State University
Bachelor of Science (B.S.), Computer Science
Portland State University 2007 — 2009
Bachelor of Science (BS), Economics
WellPoint Inc October 2013 - Present
ACS XEROX Company January 2012 - October 2013
Optima Health September 2007 - December 2011
Kaiser Permanente October 2005 - August 2007
Williams Pharmacy (Omnicare) January 2005 - April 2005
Giant Pharmacy July 2004 - December 2004
NeighborCare Pharmacy April 2000 - June 2004
old PCS HealthSystems 1998 - 2000
Cincinnati Drug and Poison Information Center June 1994 - January 1998
Skills
Medicare, Pharmacists, Formulary, Pharmacy Consulting, Pharmacueticals, Utilization Management, Medicare Part D, Medicare Prescription..., Leadership, Medicaid Managed Care, Prescription, Pharmacy Practice, Healthcare Industry, Pharmacology, Endocrinology, Patient Safety, Clinical Pharmacology, Mail Order Pharmacy, Patient Counseling, Community Pharmacy, Medicaid, Pharmacy Technicians, Software Documentation, Prior Authorization, Pharmaceutics, Regulatory Affairs, Drug Interactions
Education
University of Cincinnati 1989 — 1992
Bachelor of Science (B.S.), Pharmacy
Hampton Univ 1986 — 1989
Hampton University 1986 — 1989
Biology/Biological Sciences, General, 3.8
Cisco January 2015 - Present
Cisco June 2013 - January 2015
Barrister Global Services Network October 2010 - June 2013
ACS Xerox Company June 2010 - October 2010
ACS Xerox Company March 2010 - June 2010
Guaranty Trust Bank (Gambia) Limited February 2004 - August 2006
Skills
CCNP, CCNA, CCENT, Server 2000-2008, Mac OS X, Active Directory, Exchange 2010/2007/2003, Microsoft Office 2010, Cisco Nexus, Cisco 7600, Cisco 6500, Cisco ASR 9000, Cisco ASA 5500, OS X, Help Desk Support
Education
University of North Carolina at Greensboro 2015 — 2017
Master of Science (MSc), Information Technology and Management - Business Analytics
North Carolina Central University 2012 — 2014
Bachelor of Science (BSc), Computer Information Systems, 3.8
Oakland Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Computer Information Systems
Management Development Institute 2003 — 2003
Cisco Certified Network Associate CCNA
ACS XEROX Company August 2010 - January 2013
Birchwood/Quail Run Apartments March 2010 - June 2010
Raymour & Flanigan September 2001 - June 2009
Skills
Management, Team Leadership, Supervisory Experience, Customer Service, ADP Payroll, Budget Process, Process Scheduler, Microsoft Word, Microsoft Excel, Microsoft Works, Wordperfect, FSA, ADP E-Time, Sales, Product Marketing, Marketing Communications
Education
Camden County College 2009 — 2011
Human Services, General
Camden County Vocational School
Bank of America November 2013 - Present
LegalShield March 2012 - January 2015
Bank of America October 2012 - November 2013
ACS, a Xerox Company June 2008 - August 2011
ACS, a Xerox Company June 2006 - June 2008
ACS XEROX Company January 2005 - June 2006
ACS, a Xerox Company February 2003 - December 2004
Skills
Customer Service, Call Center, Process Improvement, Outlook, Team Building, Recruiting, Coaching, Training, Accounting, Project Management, Microsoft Excel, Team Leadership, Inventory Management, Microsoft Office, Employee Benefits, Access, Sales, Marketing, Call Centers, Customer Service..., Business Process...
Education
Skilltech 2002 — 2003
Mircosoft Office Specialist, MicroSoft Business Applications, Certified
Bloomfield College
Bachelor of Business Administration (B.B.A.), Bussines Administration / Accounting, Cum Laude
Paccar/Dynacraft August 2014 - Present
Homeland Security GDLS December 2013 - March 2014
McKillican International, Inc July 2012 - September 2013
ACS XEROX Company April 2012 - July 2012
City of Des Moines Police Department January 2008 - October 2011
Office Max/Boise Cascade February 2004 - December 2007
Skills
Criminal Justice, Private Investigations, Training, Databases, Forensic Analysis, Protection, Legal Writing, Social Media, Team Leadership
Education
Tiffin University 2009 — 2011
Master of Science (MS), Criminal Behavior
Tiffin University 2004 — 2006
Master of Science (MS), Crime Analysis
Central Washington University 1999 — 2003
Bachelor's degree, Law & Justice - Pre Law
Morneau Shepell April 2013 - Present
ACS XEROX Company April 2012 - April 2013
Jean Coutu Pharmacy September 2005 - January 2013
Manulife Financial December 2011 - April 2012
La Survivance compagnie mutuelle d'assurance-vie May 2010 - May 2011
Canadian Tire 2004 - 2005
M. Haibi inc. Insurance Brokers 2002 - 2003
Dorval-Jean XXIII High School 2000 - 2001
Skills
Attention To Detail, Analytical Abilities, Fast Learner, Teamwork, Stress Management, People Skills, Access, Excel, PowerPoint, Word, Insurance, Customer Service, Pension Administration, Actuarial Science, Analysis, Microsoft Excel, Microsoft Word, Pensions
Education
UQAM 2005 — 2009
Bachelor in Actuarial Sciences
Université de Montréal 2003 — 2005
Courses in Biomedical Sciences (30 credits completed)
CEGEP - John Abbott College 2001 — 2003
DEC in Health Sciences
Consumer Choice Construction September 2005 - Present
ACS XEROX Company August 2000 - August 2005
Regulus Group LLC July 1999 - July 2000
Skills
Construction Management, Contractors, Estimates, Customer Service, Budgets, Team Building, Leadership, Renovation, Contract Negotiation, Strategic Planning, Sales Management, Real Estate, Troubleshooting, Hospitals, Software Documentation, Testing, Healthcare, Business Analysis, Disaster Recovery, MS Project, Insurance, Training, Pre-construction, Design-Build
Education
Eastfield College 1996 — 1998
Associate, Business Management, Architect Design
ACS XEROX Company April 2012 - Present
MetLife March 2011 - April 2012
Infor March 2009 - February 2011
MetLife September 2006 - December 2008
TiBA April 2005 - September 2006
Robert Half Technology August 2003 - March 2005
TekSystems January 2001 - July 2003
Ahold Information Services February 2003 - June 2003
Ahold Information Services January 2001 - December 2002
Titan Technology Solutions 1998 - 2001
Skills
SOA, Web Services, J2EE, JSP, XML, Java, Websphere, Application Architecture, DB2, Struts, Application Development, Portals, Tomcat, SDLC, JDBC, WebSphere Application..., Ant, Data Modeling, Agile, UML, SQL, Integration, Databases, Database Design, Servlets, Solution Architecture, SQL Server, JavaScript, Requirements Gathering, Eclipse, Spring, Performance Tuning, ESB, MySQL, Hibernate, Software Development, Java Enterprise Edition, Testing, Enterprise Architecture, Microsoft SQL Server, Agile Methodologies, Weblogic, Design Patterns, Oracle, Web Applications, EAI, EJB, SOAP, AJAX, JBoss Application Server
Education
High Point University 1996 — 1998
BS, Management of Information Systems
Davidson County Community College 1994 — 1996
Associate of Science (AS), Computer Science
Insight Global January 2015 - Present
Idea January 2013 - Present
ACS XEROX Company November 2011 - April 2012
AT&T September 2000 - August 2011
Skills
Wireless Networking, Active Directory, Network Administration, Windows 7, Telecommunications, T1, Troubleshooting, Networking, VMware, Computer Hardware, Computer Repair, Windows Server, VPN, Technical Support, Routers, Microsoft Office, Disaster Recovery
Education
Everest Institute-Southfield 1999 — 2000
Diploma/Certificate, Electronic & Computer Technology Program, 3.5
Kettering High School 1988 — 1992
Diploma, College Prep
ITT Technical Institute
ACS XEROX Company February 2010 - July 2011
Affiliated Computer Services 2010 - 2011
Skills
Software Documentation, Active Directory, Microsoft SQL Server, XP, Call Center, ITIL, Service Delivery, Windows, Technical Support, SQL, Windows 7, Troubleshooting, Windows Server
Education
Cypress High School 1979 — 1982
Cypress College
Boston Children's Hospital April 2012 - Present
We Are Forever Free Inc. January 2013 - Present
The Parthnership Inc January 2014 - December 2014
ACS-XEROX COMPANY March 2011 - July 2012
MERCER March 2006 - March 2011
TAC WORLDWIDE COMPANIES February 2004 - March 2006
HEALTHCARE SYSTEMS September 2002 - February 2004
MFS INVESTMENT MANAGEMENT January 1996 - January 2002
Skills
COBRA Administration, FMLA, Leave Administration, Benefits Administration, COBRA, HIPAA, Employment Law, PowerPoint, Employee Benefits, Training, Customer Service, ADP HRB, PeopleSoft, Bswift, Human Resources
Education
Eastern Nazarene College 2011 — 2013
ABA, Business Administration, Management and Operations
Northeastern University 2011 — 2013
Bachelor of Science, Health Management
Eastern Nazarene College 2008 — 2011
Associate of Science, Business
Capricorn Systems, Inc. March 2015 - Present
TIBCO Software Inc. March 2014 - February 2015
Macys Systems and Technology October 2011 - March 2014
Y&L Consulting February 2011 - March 2014
ACS XEROX Company February 2011 - October 2011
USAA June 2005 - February 2011
Tata Consultancy Services April 2005 - February 2011
IIIT Hyderabad August 2003 - March 2004
Skills
Java Enterprise Edition, SOA, Web Services, Websphere, DB2, Software Development, Oracle, Java, SDLC, WebSphere Application..., Business Intelligence, JSP, Databases, JMS, Agile Methodologies, Struts, J2EE Application..., Hibernate, JBoss Application Server, Weblogic, SOAP, EJB, Enterprise Architecture, Tomcat, JDBC, Sun Certified Java..., Architecture, Spring, PL/SQL, Software Design, ESB, Solution Architecture, Architectures, EAI, Performance Tuning, Servlets, Unix Shell Scripting, Ant, ILOG, UML, TIBCO Business Works, TIBCO Business Studio, TIBCO Active Spaces, TIBCO EMS, WebSphere Portal, WebSphere Process Server, Crystal Reports, Python, Docker, TIBCO SilverFabric
Education
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology
Govt. Institute of Post Diploma Courses in Engineering & Technology 1997 — 2000
DCME
St. Xavier's High School 1992 — 1997
SSC
American Institutes for Research June 2014 - Present
1105 Media June 2012 - June 2014
Trapeze Group January 2012 - May 2012
ACS XEROX Company May 2008 - August 2010
Orbital Sciences Corporation May 2006 - January 2008
Skills
Information Technology, Network Engineering, Network Security, Network Administration, Programming, Visual Basic, Microsoft Office, Microsoft SQL Server, Adobe, Windows, Windows Server, Windows 7, Windows Vista, Windows 2000, Microsoft Windows 98, IP Phones, Linux, Mac, Unix, Access, Lotus Notes, Networking, Hardware, Security, SQL, HTML, Troubleshooting, Testing, Software Documentation, Integration, Technical Support
Education
Marymount University 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
DeMatha Catholic High School 2004 — 2008
n/a May 2012 - Present
Ygnition Networks 2011 - 2012
Green River Community College August 2008 - May 2009
Diebold June 2006 - June 2007
Diebold June 2006 - December 2006
Speakeasy January 2006 - June 2006
ACS XEROX Company August 2005 - December 2005
Radio Design Labs May 2002 - January 2003
Skills
Computer Hardware, Home Networking, Cisco Networking, Microsoft Exchange, Windows Server, Windows 7, Windows Vista, Microsoft Windows 98, Windows 2000, Soldering, x86 Assembly, Computer Assembly, Assembly Lines, Electronics, Customer Service, Customer Satisfaction, Customer Oriented, Call Center, Phone Skills, Phone Etiquette, VoIP, Linux, Cable Modems, Cable Television, Coax, Cables, Troubleshooting, Telephone Skills, Telecommunications, Help Desk Support, Technical Support, Software Documentation, Wireless Networking, Network Administration, Server Administration, Servers, XP, DHCP, TCP/IP, Call Centers, Computer Repair, Remote Desktop, Cabling, VPN, Operating Systems, Cisco Technologies, Networking, Cisco IOS, Software Installation, Hardware
Education
Green River Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Information Technology/Networking
Army Signal Corps 1992 — 1992
Certificate of Completion - Highest Honors, Telecommunications Technology/Technician
ACS XEROX Company 2007 - Present
ACS, a Xerox Company 2007 - Present
IMU America 2000 - 2007
Education
Bergen Community College 2009 — 2011
Bergen Community College
University of Massachusetts, Amherst
BA, English Literature
Canaccord Genuity Group Inc. August 2014 - Present
Canaccord Genuity Group Inc. August 2011 - August 2014
Fidelity Investments, Canada October 2006 - July 2011
ACS XEROX Company October 2004 - October 2006
Affiliated Computer Services February 2004 - October 2004
Affiliated Computer Services June 2001 - February 2004
Skills
Disaster Recovery, Business Analysis, Data Center, Vendor Management, Certified Project..., Mobile Communications, Team Management, Business Planning, Account Management, Customer Relations, Escalation Management, Contract Negotiation, Network Security, Change Management, Project Management, Mobile Technology, Operations Management, Presentations, Telecommunications..., Telecommunications..., Executive Reporting, Customer Service, Incident Management, Servers, IT Operations, Information Technology, Incident Handling, PMP, WAN, VMware, Telecommunications, Networking, VoIP, Wireless, Management, IT Service Management
Education
Christian Brothers University 1997 — 2001
Information Technology Management, Business
Deloitte October 2014 - Present
ACS XEROX Company April 2012 - October 2014
Wipro Technologies September 2011 - April 2012
Continental Airlines March 2011 - May 2011
Bauer College of Business June 2010 - January 2011
Key Energy Services August 2009 - May 2010
University of Houston June 2009 - January 2010
Skills
Credant, Nessus, Wireshark, Snort, TCP/IP, Firewalls, Symantec MSS, CSIRT, Qradar(SIEM), Symantec SEPM, McAfee NSM, McAfee Nitro(SIEM), Information Security, Security, Network Security, Vulnerability Assessment, SIEM
Education
University of Houston 2009 — 2011
Master of Science, Information Security G.P.A - 3.72
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor of Technology, Electronics and Communication Engineering
ACS XEROX Company 2009 - Present
ACS December 2007 - Present
ACS December 2005 - December 2007
Lockheed Martin 2003 - 2005
Education
Bowling Green State University 1977 — 1980
BS
Google September 2014 - Present
ACS XEROX Company March 2012 - September 2014
CEC Entertainment July 2008 - March 2012
CarrierWeb February 2007 - July 2008
PricewaterhouseCoopers LLP June 2003 - May 2005
Skills
Microsoft Excel, Financial Analysis, Forecasting, Process Improvement, Account Reconciliation, Microsoft Office, Budgets, Accounting, Finance, Financial Reporting, Leadership, Payroll, Financial Modeling, Strategic Planning, Analysis, Accounts Receivable, Access, Management, Team Building
Education
Southern Methodist University 2012 — 2014
MBA, Strategy and Operations
Morehouse College 1999 — 2003
BS, Business Admin - Accounting
Klecka, WIlkins & Klecka CPA February 2010 - Present
ACS XEROX Company October 2007 - January 2010
US Airways September 2006 - October 2007
Skills
HUD audits, Accounting, Auditing, Tax Preparation, Charter School Audits, CPA
Education
Arizona State University 2007 — 2009
Accounting
University of Phoenix 2004 — 2006
MBA, Business
Arizona State University 1997 — 2001
Kinesiology
ACS XEROX Company January 2008 - June 2014
Exelon Energy July 2007 - December 2007
Ulta January 2007 - March 2007
ConAgra Foods July 2006 - January 2007
TBL Transcription Services June 2003 - April 2006
LSI Logic November 1999 - March 2003
On Command April 1999 - November 1999
On Command March 1995 - April 1999
MetLife July 1994 - March 1995
Skills
Invoicing, Payroll, Data Entry, Travel Management, Expense Reports, Microsoft Office, SAP R/3, Concur, Lotus Notes, Trade Shows, Facilities Management, Vendor Management, Procedure Creation, Customer Service, Research, Meeting Planning, Travel Planning, Outlook, Time Management, Management, Office Management, Budgets, Microsoft Excel, Access, Marketing, Cross-functional Team..., Training, Process Improvement, Microsoft Word, Leadership, Project Management, PowerPoint, Team Building, Analysis
Education
DePaul University 2003 — 2004
ACS XEROX Company March 2004 - Present
sanofi-aventis April 2001 - January 2004
Agillion 2000 - 2001
Skills
Agile Methodologies, Software Project..., SDLC, Product Management, Requirements Analysis, Program Management, Cross-functional Team..., Java, Web Services, Product Lifecycle..., Payment Card Processing, Java Enterprise Edition, Software Development, Business Analysis, Enterprise Software, Agile Project Management, Web Applications, Requirements Gathering, Scrum, SaaS, PMP, Integration, Solution Architecture, Enterprise Architecture, SOA
Education
National Taiwan University
BS, International Relations
Simplexity May 2012 - Present
ACS XEROX Company October 2009 - May 2012
Trust Digital, US December 2007 - September 2009
Wisconsin Department of Financial Institutions September 2006 - December 2007
Skills
MCAD, Agile, Scrum, Requirements Analysis, Software Analysis, Software Design, OOP, OOAD, UML Tools, .NET, .NET Compact Framework, C#, ASP.NET, SOA, WCF, IIS, Entity Framework, LINQ, .NET Remoting, SQL Server, C++/MFC, XML, XSD, DTD, SOAP, COM, Java, WiX, Design Patterns, Patterns of Enterprise..., T-SQL, Microsoft SQL Server, WinSock, Software Development, Eclipse, TFS, Agile Methodologies, ASP.NET MVC, Web Services, JSON, C# 4.0, UML, ADO.NET, Visual Studio, ASP.NET AJAX, Database Design, REST, Web API
Education
Maharishi University of Management 2005 — 2007
MSC
Jimma University 1998 — 2002
Bachelor of Science (BSc)
CGI May 2015 - Present
CGI May 2013 - April 2015
Xerox January 2011 - May 2013
ACS XEROX Company July 2008 - March 2011
Government Solutions Group - Healthcare Solutions January 2006 - June 2008
ACS State Healthcare, LLC July 2003 - December 2005
ACS Healthcare Solutions April 2002 - June 2003
Magellan Behavioral Health January 2001 - March 2002
ACS Healthcare Solutions July 2000 - December 2000
ACS Healthcare Solutions July 1999 - June 2000
Skills
Strategic Planning, Call Center, Medicaid, Health Insurance, Contract Management, Health Insurance..., Compensation..., RFP preparation, RFI, Project Management, Partner Management, PMO Design, Cost Saving Initiatives, Agile Methodologies, PMBOK, SharePoint, Cost Reduction..., Management Consulting, Call Centers, Business Analysis, SDLC, Vendor Management, Management, Training, Program Management, Strategy, Leadership, PMP, Project Planning, Quality Assurance, Business Process..., Business Development, Team Leadership, Business Process, Outsourcing
Education
Florida State University - College of Business 1999 — 2002
Bachelors of Science, Human Resources Management
Tallahassee Community College 1989 — 1993
Associate of Arts, Business Administration
Consultant May 2012 - August 2014
ACS XEROX Company 2010 - 2012
Grayson County College February 2010 - June 2010
New Horizons Computer Learning Centers July 2000 - November 2009
Skills
Network Administration, Windows 7, Servers, Software Installation, SharePoint, Active Directory, Visio, Microsoft Office, Windows Server, Troubleshooting, Customer Service, Software Documentation, VMware, XP, HTML, Visual Basic, Apple Software, Apple Safari
Education
San Diego State University-California State University 1983 — 1986
Drama, Theater
Abilene Christian University 1973 — 1977
Bachelor of Science (BS), Secondary Education and Teaching
Rochester College 1971 — 1973
AA, Psycology, biology
GET Imaging, Inc March 2000 - Present
ACS XEROX Company March 1987 - March 2000
Skills
Document Imaging, SaaS, Solution Selling, Document Management, Enterprise Content..., Cloud Computing, Account Management, Enterprise Software, Sales Operations, Salesforce.com, Professional Services, Sales Process, Direct Sales, Sales, Channel Partners, New Business Development
Education
Oklahoma State University 1982 — 1986
Marketing
iHealth Technologies April 2013 - Present
iHealth Technologies June 2012 - March 2013
iHealth Technologies March 2006 - May 2012
ACS XEROX Company February 2002 - March 2006
Consultec, ACS, A Xerox Company April 1996 - February 2002
Skills
Business Analysis, Call Centers, HIPAA, Healthcare, Leadership, Management, Medicaid, Medicare, Policy, Process Improvement, Program Management, Software Documentation, Team Building, Team Leadership, Testing, Training, Insurance
Education
Appalachian State University 1991 — 1995
Bachelor of Science, Business Admin
Rat City Rollergirls April 2015 - Present
International Alliance of Theatrical Stage Employees - 15 May 2008 - Present
Meander's Kitchen May 2014 - January 2015
IATSE Local 15 November 2011 - December 2011
zulily February 2011 - November 2011
zulily February 2011 - November 2011
CRI January 2011 - February 2011
ACS XEROX Company June 2010 - January 2011
ACS/Xerox June 2010 - January 2011
Radio 8 Ball 2010 - 2010
Skills
Roller skating, Vintage Vespa..., Motorcycle License, Roller Derby, AV, Live Sound, Video, Stage Lighting, Customer Service, Performing Arts, Theatre, Entertainment, Stage Management, Roller Skating, Stage, Singing, Acting, Motorcycle, Live Events, Festivals, Lighting, Lighting Design, Theatrical Production, Musical Theatre, Production Managment, Production Management, Event Planning, Event Management, Sound, Public Speaking, Editing, Social Media, Social Networking, Concerts, Film, Audio Engineering
Education
Emerson College 1999 — 2002
BFA, Production/Stage Management
Emerson College
BFA Production Stage management, Production Stage Management
ACS XEROX Company January 2012 - Present
ECG, Inc September 2010 - December 2011
ECG, Inc January 2010 - September 2010
Perot Systems Government Services September 2008 - July 2010
Pcubed December 2004 - September 2008
Children's Leukemia Foundation of Michigan 2003 - 2008
Entech Personnel, New Dimensions, DPM February 1997 - December 2004
Skills
Program Management, Process Improvement, Project Management, PMP
Education
Macomb Community College 1997 — 1998
none, drafting
Oakland Community College 1977 — 1978
none, Graphic Arts
ACS XEROX Company January 2011 - Present
Hometown Pharmacy July 2010 - December 2011
Washingtonville Hometown Pharmacy July 2005 - July 2010
Skills
Inventory Management, Account Management, Strategic Planning, Public Speaking, Customer Service, Project Management, Financial Audits, Team Management, Training, Operations Management, Business Development, Cold Calling, Cross-functional Team..., Interpersonal..., Marketing Communications, Relationship Management, New Business Development, Healthcare, Marketing, Financial Analysis, Event Planning, Sales, Retail, Data Analysis, Leadership, Microsoft Office, Microsoft Excel
Education
Miami University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Organizational Leadership
University of Cincinnati
Frontier Communications September 2013 - Present
Perfect Computer January 1990 - Present
Market America, Inc. 2013 - 2014
Affiliated Computer Services July 2011 - July 2013
ACS XEROX Company February 1995 - July 2013
Hewlett-Packard January 1995 - July 2011
Core International June 1989 - October 1995
Rodime February 1985 - June 1989
Skills
Servers, Routers, Cisco Technologies, Switches, WAN, Troubleshooting, Enterprise Software, Disaster Recovery, ITIL, Data Analysis, Networking, Windows Server, Network Engineering, Security, Cisco IOS, Operating Systems
Education
Fort Lauderdale College 1990 — 1994
AS, Computer Science
Maryvale HS
Monroe Community College
ACS XEROX Company September 2014 - Present
ACS XEROX Company April 2008 - Present
ACS XEROX Company March 2005 - April 2008
CompUSA 1999 - 2002
Skills
Microsoft Office, Microsoft Word, Access, Microsoft Excel, PowerPoint, Outlook, QuickBooks, SharePoint, Cognos, SSO, MMIS, POS, Vovici, Quality Assurance, Statistics, Data Analysis, Help Desk Support, Troubleshooting, Customer Support, Procedure Development, Process Improvement, Teaching, Bookkeeping, SDLC, Requirements Gathering, Business Requirements, Databases, Analysis, Software Documentation
Education
University of Phoenix 2007 — 2010
Bachelor of Science, Management
Millsaps College
ACS XEROX Company April 2012 - Present
Wipro Technologies October 2011 - April 2012
Wipro Technologies December 2008 - October 2011
Lexmark International January 2009 - July 2009
Tech Mahindra December 2005 - July 2008
Skills
Siebel, EAI, Project Governance, PL/SQL, EIM, Gap Analysis, Business Process Design, Requirements Analysis, Software Project..., Data Migration, SDLC, Oracle, PMP, Solution Architecture, Requirements Gathering, SOA, Data Modeling, Business Intelligence, Business Analysis
Education
Andhra University 2000 — 2003
Master of Sciences, Compter Science
PC-NETtherapy, LLP May 2002 - Present
Germantown Community Broadcasting Inc. (www.GTownRadio.com)) January 2008 - Present
Various Consulting Groups May 2002 - Present
Ascena Retail Group, Inc. January 2015 - February 2015
Shire Pharmaceuticals April 2014 - September 2014
Sullivan and Cogliano/Compucom/American Water Works & GenTech/Aqua America Inc. December 2013 - March 2014
Lockheed Martin September 2013 - December 2013
ACS XEROX Company June 2012 - October 2012
SmartSource/Cancer Treatment Center of America April 2012 - June 2012
A3 Staffing/Compucom/BASF February 2012 - March 2012
Skills
Software Installation, Computer Hardware, Customer Service, Servers, Inventory Management, Help Desk Support, Desktop Support, Troubleshooting, Technical Support, Hardware, Networking, Network Administration, Windows 7, Operating Systems, Software Documentation, Windows XP, Information Technology, System Deployment, Laptops, Integration
Education
Metropolitan Career Center Computer Technology Institute 1995 — 1996
Associate in Specialized Technology (A.S.T.), Computer Technology
Temple University 1974 — 1977
Bachelor of Arts (B.A.), Communications: Radio-TV-Film
Optum Global Solutions July 2015 - Present
Fujitsu January 2015 - March 2015
AMBC INC September 2014 - December 2014
Xerox February 2013 - September 2014
ACS XEROX Company October 2011 - February 2014
Molex September 2010 - October 2011
BP January 2010 - September 2010
PSAV February 2008 - January 2010
PSAV June 2006 - February 2008
UPS March 2002 - May 2006
Skills
Active Directory, SCCM, XP, Troubleshooting, Windows Server, PMP, Windows, Technical Support, System Deployment, SharePoint, Windows 7, Software Documentation, Hardware, IT Management, HP
Education
DeVry University 2010 — 2012
BS, CIS
Terasys 2000 — 2001
Information Technology
Waubonsee Community College 1997 — 1999
Information Technology
Triton College 1992 — 1994
AAS, Automotive, Hydraulics, General
College of DuPage 1991 — 1992
General, Automotive, IT
Home June 2011 - Present
ACS XEROX Company January 2003 - April 2011
Delaware Division of Social Services December 1993 - January 2003
Education
Lebanon Valley College
Bachelor of Arts (BA), English Language and Literature/Letters
Amazon November 2013 - Present
Hewlett-Packard January 2006 - November 2013
ACS XEROX Company April 2002 - December 2005
EDS Group July 1995 - March 2002
Skills
PMO, Vendor Management, Process Improvement, Program Management, Agile Methodologies, Software Project..., SDLC, PMP, Change Management, ITIL, Resource Management, Management, Project Delivery, Release Management, Scrum, CRM, Integration, Scope Management, Continuous Improvement, Business Continuity, Operations Management, Project Management, CMMI, Governance, IT Strategy, Disaster Recovery, Contract Management, Outsourcing, Quality Management, Customer Service, Leadership, MS Project, PMP Certified, SCM, ITIL v3 Foundations..., Requirements Management, P&L Responsibility, Configuration Management, Problem Solving, Cloud Computing, Amazon Web Services..., Amazon EC2, Amazon S3, Amazon RDS, Amazon EBS, P&L Management
Education
Northwood University 1991 — 1995
Bachelor of Business Administration (BBA), Marketing/Business Management
Cognizant Technology Solutions October 2008 - Present
ACS XEROX Company October 2008 - December 2012
EDS, an HP Company 2001 - 2007
Tennessee Managed Care Network January 1995 - October 2000
Skills
Test Execution, Test Design, Executing Test Plans, Defect Tracking, Test Estimation, End-to-end Testing, Requirements Gathering, Instructor-led Training, Lifelong Learning, Learning Theory, Workplace Learning, Training/Mentoring, Group Dynamics, Spiritual Formation, Gap Analysis, Systems Analysis, Requirements Analysis, SDLC, Software Quality..., Test Cases, System Testing, Quality Assurance, Test Planning, Test Management, Test Strategy, Business Analysis
Education
The Southern Baptist Theological Seminary 1982 — 1991
Ph.D., Adult Education
Appalachian State University
BME, Music Education
Alutiiq, LLC (Virginia Job Corps) July 2014 - Present
Centura College June 2011 - July 2014
ACS, Xerox Company May 2010 - June 2011
Office Team December 2009 - March 2010
Kelly Services December 2008 - August 2009
Dewpoint June 2008 - November 2008
Skills
Higher Education, Microsoft Office, Staff Development, Public Speaking, Teaching, Customer Service, Research, PowerPoint, Adult Education, Training, Microsoft Word, Coaching, Student Affairs, Microsoft Excel, Resume Writing, Event Planning, Instructional Design, E-Learning, Curriculum Development, Curriculum Design, Recruiting
Education
Eastern Michigan University 2000 — 2006
Bachelor's of Science, Communication, General, 3.2
Cranbrook Kingswood High School 1990 — 1992
Diploma, Drama and Dramatics/Theatre Arts, General
Bon Appétit Management Company October 2014 - Present
Fonte Cafe and Wine Bar July 2012 - October 2014
Green and Gold media July 2012 - January 2013
ACS XEROX Company April 2010 - October 2011
Grand Central Baking Company February 2009 - January 2010
Market of Choice February 2008 - December 2008
Gap Inc. September 2006 - May 2008
Skills
Microsoft Office, Final Cut Pro, Final Draft, Premiere Pro, Photoshop, Windows & Mac operating..., Close Attention to..., Teamwork, Work Independently with..., innovative problem..., Level headed under high..., Outstanding time..., quick and eager to learn, wonderful written and..., Microsoft Excel
Education
Oregon State University 2001 — 2005
Bachelor of Science, Media Communications, Theatre Arts
Xerox Services April 2011 - Present
ACS XEROX Company 2011 - 2012
Philip Morris International 1993 - 1995
Skills
SQL, COBOL, Windows, Operating Systems, Servers, Disaster Recovery, Windows Server, SDLC, Software Documentation, SharePoint
Education
DeVry Institute of Technology 1985 — 1988
Bachelor of Science (B.S.), Computer Information Systems
ACS XEROX Company April 2012 - Present
Xerox 2012 - Present
Telvent August 2002 - April 2012
Skills
Requirements Analysis, Software Project..., SDLC, Testing, CMMI, System Testing, Software Quality..., Quality Assurance, Test Planning, Integration, Process Improvement, Software Documentation, Databases, Leadership, Windows, System Deployment, Management, Linux, Visual Basic, Microsoft SQL Server, Unix, Visio, Software Development, Java, Test Cases
Education
School name: 1986 — 1990
University of Maryland, MBA - Marketing major
Georgetown University 1975 — 1981
MA, History
New York University 1971 — 1975
Bachelor's degree, History, Graduated
Xerox Business Services June 2008 - Present
ACS XEROX Company June 2007 - June 2008
Touchstone Communications 2005 - 2007
Paravel Strategy Group 2001 - 2005
Innovative TeleSolutions 1999 - 2001
TeleQuest Teleservices 1986 - 1997
Skills
Call Center, Outsourcing, BPO, Operations Management, Performance Management, Customer Satisfaction, Vendor Management, Call Centers, Leadership, Management, Business Development, Process Improvement, Training, Service Delivery, Program Management, Business Process..., Business Analysis, CRM, Customer Experience, Analysis, Team Building, Customer Retention, Change Management, Team Management, Human Resources, Account Management, Recruiting, Project Management, Team Leadership
Education
The University of Texas at Austin - The Red McCombs School of Business 1993 — 1995
Master of Business Administration (M.B.A.)
Baylor University 1981 — 1985
BBA, Marketing & Broadcasting
Joint Commission March 2015 - Present
A+ Government Solutions, Inc. March 2014 - February 2015
Public Knowledge LLC April 2012 - March 2014
State of Montana March 2007 - April 2012
ACS XEROX Company 2006 - 2007
Joint Commission 2004 - 2006
St. Peter's Hospital 2001 - 2005
Skills
Government, Politics, Policy, Public Policy, Economic Development, Grant Writing, Community Outreach, Emergency Management, Program Development, Non-profits, Nonprofits, Program Management, Workshop Facilitation, Organizational..., Process Improvement, Strategic Planning
Education
Norwich University 2004 — 2006
MBA, organizational Management
Montana State University-Billings 1998 — 2002
Bachelor of Science
Highline Community College 1987 — 1989
AAS, Respiratory Therapy
Automated Health Systems April 2010 - Present
ACS XEROX Company July 1998 - 2009
Skills
Budgets, Business Analysis, Customer Service, Healthcare, Healthcare Information..., Income Statement, Insurance, Leadership, Leadership Development, Managed Care, Management, Medicaid, New Business Development, Process Improvement, Program Development, Program Management, Project Management, Project Planning, Public Speaking, Six Sigma, Strategic Planning, Team Building, Training
Education
Barry University
Bachelor's degree, Health Services Administration, Cum Laude
ACS XEROX Company October 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Windows, PowerPoint, Microsoft Word, RQM, ClearQuest, System Testing, User Acceptance Testing, Regression Testing, Test Planning, Test Cases, Test Scripts
Education
California State University-Chico 2005 — 2009
Bachelor of Science (BS), Management Information Systems, General
Xerox Business Services, LLC June 2014 - Present
ACS XEROX Company April 2012 - June 2014
Skills
Accounting, Financial Accounting, Account Reconciliation, Accounts Receivable, General Ledger, Accounts Payable, Journal Entries, Financial Analysis, Payroll, Bookkeeping, Financial Statements, PeopleSoft, SAP, QuickBooks, Invoicing, Internal Controls, Auditing, Tax Preparation, Financial Audits, US GAAP, Financial Reporting, Managerial Finance, GAAP, Accruals, Forecasting, Access, Fixed Assets, Variance Analysis, Analysis, Bank Reconciliation, Cost Accounting, Budgets, Hyperion Enterprise, Sarbanes-Oxley Act, Cash Flow, Sarbanes-Oxley, Revenue Recognition, Internal Audit, Microsoft Excel, Finance, Leadership
Education
Fayetteville State University 2008 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, 3.4
Fayetteville State University 1997 — 1999
Bachelor of Science (B.S.), Accounting, 3.4
ACS XEROX Company October 2010 - Present
Bennett Group February 2001 - April 2010
DCSL Telecommunications Inc January 2001 - December 2008
Database Telecommunications Inc September 1995 - February 2001
Skills
Cisco Technologies, Cabling, Cisco Call Manager, Voice Mail, Help Desk Support, Nortel Meridian, Nortel DMS, Call Pilot, Meridian Mail, HP Service Manager, Active Directory, Mac OS X, Windows 7, Windows XP Pro, Microsoft Office, Customer Service, Project Management, Lead A Team, ITIL v3 Foundations..., IT Service Management, Managerial Skills, Consulting
Education
City University of New York City College 1990 — 1995
Bachelors of Technology, Electromechanical Engineering
New York City Technical College, City University of New York 1990 — 1995
Associates in Applied Science, Electrical Engineering Technology
H&R Block January 2012 - Present
Southern Hills United Methodist Church August 2011 - Present
ACS XEROX Company October 2010 - February 2011
Altech FEI World Equestrian Games 2010 September 2010 - October 2010
Skills
Microsoft Office
Education
University of Kentucky 2008 — 2010
Bachelor's Degree, Accounting
Bluegrass Community and Technical College 2005 — 2008
Associate of Science (A.S.)
MyLifeWerks Insurance Services, LLC August 2015 - Present
ACS XEROX Company 2007 - Present
American Income Life Insurance Company July 2014 - June 2015
M.P. Gross Law Firm, P.C September 2007 - 2011
R-WAY September 2001 - 2007
Skills
Research, Public Speaking, Community Outreach, Legal Research, Legal Writing, Policy, Microsoft Office, Microsoft Excel, IT Solutions, Answering Telephones, Customer Service, Customer Engagement, Human Resources, Social Networking
Education
Central New Mexico Community College 2012 — 2012
Currently attending, Social Work
Kaplan University 2008 — 2011
Public Administration, 3.7
Well Sense Health Plan August 2015 - Present
Department of Health and Human Services New Hampshire August 2014 - Present
Meridian Health Plan August 2012 - Present
ACS Xerox Company January 2011 - August 2012
New Hampshire Healthy Kids Corporation September 1998 - June 2010
Skills
Medicaid, Medicaid Managed Care, Policy Analysis, Community Outreach, Building Relationships, Process Improvement, Employee Engagement, Employee Management, Nonprofits, Healthcare, Customer Service, Policy, Training, Non-profits, Leadership, Health Insurance, Managed Care, Program Management, Management, Health Policy, Human Resources, Data Analysis, Strategic Planning
Education
Keene State College
Addiction Chemical Dependency
Kenne State College Keene NH
Chemical Dependency, 3.94
ACS XEROX Company October 2011 - April 2013
Universal Physician Management May 2010 - June 2010
Walgreens March 2009 - July 2009
Conn's May 2008 - March 2009
Target October 2007 - May 2008
Walmart March 2006 - October 2007
Administracion por Compensaciones por Accidentes de Automoviles December 1992 - November 2003
Skills
Mid level Medical..., Call Centers, Claim, Insurance, Customer Service, Process Improvement, Access, Microsoft Excel, Outlook, Microsoft Office, Data Entry, Health Insurance, Customer Satisfaction, Business Analysis, Microsoft Word, Risk Management, Analysis, HIPAA, Financial Analysis, Employee Benefits, Software Documentation
Education
EVEREST-TEXAS 2009 — 2010
MEDICAL INSURANCE BILLING & CODING, 4.0
Caribbean University-Carolina 1979 — 1981
Associate's degree, Secretarial Science, 4.00
ACS XEROX Company 2001 - 2009
Skills
Strategic Planning, Microsoft Office, Team Building, Public Speaking, Customer Service, Community Outreach, Event Planning, Social Media, Research, Nonprofits, Leadership, Negotiation, Marketing, Public Relations, Teaching, Event Management, Sales, Analysis, Team Leadership, Budgets, Training, Business Development, Account Management, Business Strategy, Program Management, Management
Education
University of Pittsburgh 1986 — 1992
A.B.D. (all but dissertation) did not earn PhD, Higher Education/Higher Education Administration
Edinboro University of Pennsylvania 1972 — 1973
M.A., U.S. Social and Intellectual History Since 1876
Alliance College 1967 — 1971
B.A., Sociology and History - Dual Major
ACS XEROX Company May 2012 - Present
ACS/Xerox May January 2012 - Present
U S Investigations Services, LLC January 2004 - May 2012
U S Investigations Services, Inc January 2004 - May 2012
Git-R-Dun Lawn Care April 2006 - November 2011
Git-R-Dun Lawn Care April 2004 - November 2011
Grove City Holiday Inn Express June 2003 - January 2008
Grove City Holiday Inn Express March 2003 - December 2003
Winner Aviation Corporation September 1994 - September 1999
Corporate Aviation January 1980 - January 1996
Skills
Excel, Customer Service, Word, Customer Relations, Research, PowerPoint, Writing, Microsoft Office, Windows, Analysis, Editing, Teaching, Data Entry, Data Analysis, Benefits Administration, Employee Benefits, Coaching, Talent Acquisition, Interviews
Education
Geneva College 2009 — 2011
Bachelor of Science (B.S.), Human Resources
Bank of America August 2014 - Present
ACS XEROX Company November 2011 - March 2014
The Concentre Group August 2011 - November 2011
Dell September 2010 - May 2011
Citigroup November 2008 - September 2010
CB Richard Ellis December 2007 - November 2008
Intellys Corporation April 2005 - December 2007
Verizon August 2003 - April 2005
MBNA December 2000 - August 2003
Convergent Communications May 1996 - December 2000
Skills
Vendor Management, Software Documentation, Business Analysis, Change Management, Resource Management, Business Process, Software Development, Network Security, Telecommunications, Program Management, CRM, Risk Management, Technical Writing, Auditing, Financials, Licensing, SharePoint, Project Management, Cloud Storage, Cloud Applications, Cloud Computing, Cloud-based, RFP, RFC, Service Level Agreements
Education
Tarrant County College 1997 — 2000
Computer Science
College of the Redwoods 1995 — 1996
CR, Computer Science
Southern Illinois University, Carbondale 1990 — 1992
Interior Design, Theology
Coventry Health Care March 2012 - Present
ACS XEROX Company June 2011 - June 2012
ACS, a Xerox Company November 2010 - June 2011
qms 2008 - 2010
Skills
Quality Center, Test Planning, QTP, User Acceptance Testing, Regression Testing, Test Cases, Manual Testing, Test Management, Software Quality..., Defect Tracking, System Testing, SDLC
Education
California State University-Sacramento 2002 — 2007
Health Science, Health Care Administration
Cahaba Safeguard Administators April 2006 - Present
ACS XEROX Company April 1998 - April 2006
Education
East Carolina University 2009 — 2011
MAED, Adult Education
CUNY-York College
BS, Accounting
Meredith College
Certificate, Paralegal
Phiips Healthcare August 2015 - Present
ACS XEROX Company December 2011 - December 2014
SLUCARE, THE PHYSICIANS OF ST. LOUIS UNIVERSITY / TENET HOSPITAL July 2011 - December 2011
Essentia Health February 2011 - May 2011
Stanford Hospital and Clinics July 2010 - February 2011
SSM Health November 2007 - April 2010
SSM Health Businesses October 1996 - November 2007
SSM Health January 2000 - June 2005
Sisters of Mercy Health System June 1977 - October 1996
Skills
Project Management, Software Implementation, Product Management, EHR, Healthcare Information..., EMR, SDLC, Process Improvement, Management, Business Analysis, Technical Recruiting, Visio, Consulting, HIPAA, Software Documentation, Leadership
Education
Maryville University of Saint Louis 1990 — 1994
Bachelor’s Degree, Health/Health Care Administration/Management / Finance
Maryville University of Saint Louis
Bachelor's degree, Healthcare Management / Finance
ACS XEROX Company December 2010 - June 2011
Education
Grand Canyon University 2011 — 2013
Masters, Healthcare Administration
Miller's Trucking October 1992 - Present
ACS XEROX Company October 2001 - February 2008
Education
California State University-Bakersfield 2012 — 2015
Business Administration, Accounting
Bakersfield College 2010 — 2013
AA, Accounting
Trident Technology Solutions May 2015 - Present
Allscripts January 2014 - Present
HCL Technologies June 2013 - December 2013
SMD Software (SiteLink) March 2012 - June 2013
ACS XEROX Company December 2011 - March 2012
BB&T January 2006 - December 2011
Skills
Active Directory, Technical Support, Troubleshooting, Windows 7, Servers, Customer Service, XP, Computer Hardware, A+ Certified, System Administration, Laptops, Windows Server
Education
Campbell University 1999 — 2001
Master of Business Administration (MBA), Business Administration and Management, General
Campbell University 1993 — 1997
Bachelor of Arts (BA), Political Science and Government
CSC July 2013 - May 2014
The Mergis Group September 2011 - January 2012
Walmart June 2011 - November 2011
ACS XEROX Company July 2010 - March 2011
Education
Roanoke-Chowan Community College 2007 — 2009
Associate's, Medical Office Administration
Amy S. Runnalls CPA January 2006 - Present
WeBe Autos Ltd. January 2008 - Present
Girl Scouts of Suffolk County October 2010 - Present
Private Tax Preparation Companies November 2000 - December 2005
ACS XEROX Company October 1998 - September 2004
KPMG July 2003 - January 2004
Skills
Knitting, Crafts, Tax Preparation, Accounting, Quickbooks, Bookkeeping, Accounts Payable, Financial Reporting, Crochet, Payroll Taxes, CPA, Peachtree, QuickBooks
Education
Long Island University, Southampton Campus 2000 — 2000
BS, Accounting
Pace University 1999 — 1999
BS, Accounting
Suffolk County Community College 1997 — 1999
AS, Accounting
ACS August 2011 - Present
ACS XEROX Company 2011 - 2012
ACS Healthcare Provider Solutions 2011 - 2012
Molina Healthcare 2006 - 2011
Molina Healthcare 2006 - 2011
UnitedHealthcare 2004 - 2006
Molina Healthcare 2002 - 2006
Molina Healthcare 2002 - 2006
Molina Healthcare 2002 - 2006
Education
Devi Ahilya Vishwavidyalaya
BS, Mechanical Engineering
ACS XEROX Company April 2005 - Present
Technisource December 2004 - April 2005
ABFAB Events September 2004 - December 2004
AR Consulting and Inspection Services September 2003 - December 2004
Georgia State University September 2002 - August 2004
Soho Consulting July 2002 - November 2002
Tony Saint Website February 2002 - June 2002
Wolf Camera, Inc February 2001 - October 2001
Urban Media, Inc June 2000 - February 2001
Skills
Java, XML, Microsoft SQL Server, SQL, ASP.NET, J2EE, JMS, JMX, JSP, MVC, Servlets, Swing, EJB, Web Services, SPRING FRAMEWORK, Struts, JAXB, JiBX, XPath, Weblogic Administration, Weblogic, jQuery, JavaScript, DWR, Web Design, ColdFusion, ASP, Velocity, UML, VB, JBoss Application Server, Tomcat, Apache, C++, C, HTML, JDBC, DB2, MS SQL Server, EDI, TIBCO, Oracle, Ant, IntelliJIdea, NET-BEANS, Dream Weaver, Visual Studio, Visual Source Safe, StartTeam, SDLC
Education
Georgia State University
Bachelor of arts and Science, Computer Science and Mathematics
ACS XEROX Company September 2010 - Present
The Home Depot September 2005 - January 2011
Newark Housing Authority January 2001 - November 2005
Education
lincoln High School 1982 — 1986
Diploma, Business
Hudson County Community College
Registered Nursing/Registered Nurse
Alliance Bank 2009 - 2012
ACS XEROX Company 2005 - 2009
Commerce Independent School District 2001 - 2003
Skills
Customer Service, Microsoft Word
Education
Texas A&M Commerce 2003 — 2005
Collin County Community College
Self-employed 2008 - Present
ACS XEROX Company June 2011 - November 2011
Sykes October 2009 - July 2010
Skills
Customer Service, Customer Satisfaction, Loyal, Goal Oriented, Goal Setting, Always Punctual, Great Personality, Highly motivated..., Great Motivator
Education
Sullivan University 2010 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services
Alabama Agricultural and Mechanical University 2006 — 2009
Psychology
Xerox February 2007 - Present
ACS XEROX Company May 2001 - February 2007
Save-A-Lot May 1998 - December 2000
Skills
Proficient in Microsoft..., Problem Solving, Project Management, Operations Management, Customer Service..., Manage Client..., Train Staff, Service Delivery, Integration, Call Centers, Business Process..., Vendor Management, Management, MS Project, Customer Service, Program Management, Business Analysis, Process Improvement
Education
Frostburg State University 1990 — 1995
BS, Computer Science
Valley High School 1986 — 1990
Diploma, Academic
Apex Systems July 2014 - Present
The Hartford June 2013 - July 2014
Cox Communications August 2011 - February 2013
ACS XEROX Company July 2010 - August 2011
Skills
Microsoft Word, Microsoft Excel, Customer Service, Laboratory, Technical Support, Wireless, Troubleshooting, Computer Hardware, Windows 7, Software Documentation, System Administration, Access, Visio, Windows XP
Education
ITT Technical Institute-Oklahoma City 2014 — 2016
Associate's degree, Network and System Administration/Administrator
Ashford University 2010 — 2011
Bachelor of Arts (BA), Organizational Management
Northern Oklahoma College 2008 — 2009
Associate of Science (A.S.), Biology, General
ITT Technical Institute-Oklahoma City
ACS XEROX Company October 2010 - January 2013
MDS August 2008 - April 2009
Rusty's Pizza Parlor October 2006 - September 2007
Skills
Customer Service, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, Call Centers, PowerPoint, PeopleSoft, Access, Data Entry, Data Analysis, Training, Process Improvement, Budgets, Analysis, Research, Leadership
Education
California State University, Bakersfield 2011 — 2013
Bachelor's, Psychology
Bakersfield College 2006 — 2010
Associate of Arts (A.A.), Psychology
ACCENT Marketing February 2012 - Present
ACS XEROX Company November 2008 - March 2012
Skills
Cisco Certified, CCNA, TCP/IP, LAN-WAN, Routing Protocols, Catalyst Switches, Frame Relay, Fast Ethernet, PPP
Education
Henderson State University 2010 — 2014
Master of Business Administration (MBA), Finance, General
Honeywell International September 2005 - Present
ACS XEROX Company August 1997 - September 2005
Skills
Change Management, Process Improvement, Employee Benefits, Project Management, Cultural Awareness, Continuous Improvement, operations, Call Center..., Shared Services, Customer Service, Defined Contribution, Defined Benefit, Vendor Relationships, Vendor Management, Metrics Reporting, Data Analysis, Mergers & Acquisitions, Analytics, Problem Solving, Foreign Languages, Microsoft Word, Microsoft Office, Microsoft Excel, PeopleSoft, Cognos, lexis, Human Resources
Education
College of Saint Elizabeth 2008 — 2010
Master of Science (MS), Human Resources Management/Personnel Administration, General
College of Mount Saint Vincent 1989 — 1993
Bachelor of Arts (B.A.), International Business
ACS XEROX Company March 2011 - Present
Dr. Luis F. Mestre- Canals M.D., P.A February 2009 - December 2010
Skills
Customer Service, Typing, Microsoft Office, Communication, Teamwork, Organized Multi-tasker, Dedication to work, Highly motivated..., Fluent in English and...
Education
Florida International University 2004 — 2012
Bachelor's degree, Business Management and Finance
Westwood Christian School 1992 — 2004
ACS XEROX Company May 2012 - Present
ACS XEROX Company July 2010 - November 2011
Ross Stores May 2010 - December 2010
Education
Guilford Technical Community College 2012 — 2014
Associate's degree, Registered Nursing/Registered Nurse, B
ACS XEROX Company April 2012 - Present
Bluegrass Childrens Academy May 2011 - June 2011
Skills
Customer Service, Day Care, Internet, Answering Phones
Education
Bluegrass Community and Technical College 2010 — 2011
George Rogers Clark High School 2004 — 2008
Diploma
University of Phoenix June 2010 - May 2012
ACS XEROX Company August 2008 - June 2010
Mayo Clinic March 2007 - July 2008
Skills
Finance, marketing,...
Education
Arizona State University 2013 — 2017
Bachelor of Technology (BTech), Technological Entrepreneurship Management
University of Phoenix 2010 — 2014
Mesa Community College 2006 — 2008
Independent Consultant, Self-Employed April 2012 - Present
James Valley Company November 2010 - December 2011
ACS XEROX Company January 2009 - November 2010
Skills
Bookkeeping, Organizational..., Multi Tasking, QuickBooks, Quicken, Microsoft Office, Communication, Problem Solving, Critical Thinking, Strategic Thinking, Project Planning, Management, Filing, Office Management, Leadership, Customer Service, Training, Marketing, Team Leadership, Payroll, Nonprofits, Administration, Business Planning, Program Management, Accounting, Analysis, Time Management, Event Planning, Policy, Team Building, Human Resources, Organizational..., Fundraising, Budgets, Employee Training
Education
Colorado Technical University-Online 2012 — 2014
Master of Business Administration (MBA), Accounting
Colorado Technical University-Online 2012 — 2014
Master of Business Administration (MBA), Marketing
Colorado Technical University-Online 2009 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Colorado Technical University-Online 2008 — 2009
Associate of Science (A.S.), Business Administration and Management, General
ACS XEROX Company April 2009 - Present
Thompson Peak Family Care September 2007 - April 2009
Paradise Valley Hospital April 2006 - September 2007
Skills
Medical Billing, Medicare, Medical Terminology, Medical Coding, Medical Records, Health Insurance, Medicaid, Authorization, Referrals, Customer Service, Customer Satisfaction, Collections, Data Entry, Spreadsheets, Microsoft Excel, Microsoft Word, PowerPoint, Vision Insurance, Hospitality, Hospitals, Appointment Scheduling, Job Scheduling, training, Team-oriented, Bank Reconciliation, Cash Register, Registration, Appeals
Education
Glendale Community College 2009 — 2014
working on Associates, Registered Nursing/Registered Nurse
North High School 1989 — 1993
ACS XEROX Company August 2012 - Present
Skills
Proficiency in..., Good Organizational..., Excellent Communication..., Problem Solving Skills, Maintaining A Positive..., Strong Work Ethic, Time Management..., A Team Player, Except and Learn from..., Works Well Under...
Education
Montclair State University 2011 — 2013
Master of Arts (M.A.), Teaching/Art and Teacher of Students with Disabilities
Montclair State University 2009 — 2011
Bachelor of Arts (BA), Theatre Literature, History and Criticism
Montclair State University