Experience
DuPage County Government   August 2014 - Present
MicroTrain Technologies   April 2014 - July 2014
DeVry Inc.  April 2011 - August 2013
DeVry Inc.  July 2002 - May 2011
DeVry Inc.  February 1989 - July 2002

Skills
Project Management, Training, Microsoft Excel, Budgets, Vendor Management, Negotiation, Microsoft Office, Process Improvement, Business Process..., Customer Service, Leadership, Sales, Account Management, Supply Management, Business Analysis, Procurement, Purchasing, Program Management, Analysis, Strategy, Strategic Sourcing, Business Process, Cross-functional Team..., Management, Team Leadership, Team Building, Business Strategy, Inventory Management, Operations Management, Contract Negotiation, Change Management, ERP, Sourcing, Continuous Improvement, Project Planning

Education
Keller Graduate School of Management of DeVry University
Masters, Business Administration

Northern Illinois University
BS, Graphic Arts

Experience
CorePower Yoga  December 2013 - Present
Lenscrafters  March 2013 - Present
Human Rights Campaign  October 2013 - November 2013
MicroTrain Technologies   May 2009 - September 2012
Central States SER  March 2009 - May 2009

Skills
Public Speaking, Customer Engagement, Employee Relations, Small Business, Video Production, Conference Coordination, Contingency Planning, Telecommunications, Regulatory Analysis, Business Impact Analysis, Vloging, Customer Service, Event Planning, Leadership, New Business Development, Strategic Planning, Social Networking, Microsoft Office, Marketing, Social Media, Team Building, Leadership Development

Education
Robert Morris University   2008 — 2010
Bachelor in Business Administration

Great Paragon Health Services
Certified Nurse’s Assistant (CNA)

Experience
Gift of Hope  May 2015 - Present
Excelsior College  June 2012 - Present
Colorado Technical University  November 2009 - June 2015
Chicago Public Schools  February 2013 - May 2015
TrainSignal  December 2012 - October 2013
International Academy of Design and Technology  September 2012 - February 2013
Thermo Fisher Scientific  February 2009 - August 2012
MicroTrain Technologies   February 2009 - May 2009
Barber and Phelps Enterprises, LLC dba Geeks On Call   May 2006 - February 2009
Elgin Community College  August 2008 - December 2008

Skills
Security, Leadership, Networking, Program Management, IT Management, Information Security, Project Management, Management, Training, Process Improvement, IT Strategy, Business Planning, Team Leadership, Governance, Network Administration, Staff Development, Cisco Technologies, Adult Education, Customer Service, Microsoft Office, Teaching, Servers, Information Technology, E-Learning, System Administration, Technical Support, Active Directory, Employee Training, ITIL, Project Planning, Infrastructure, Operating Systems, Capital Budgeting, Continuous Improvement, Teaching Adults, Mathematics, Lean Manufacturing, 5S, End User Training, MS Office Suite, Business Acumen, Process Champion, Data Conversion, Public Speaking, Enterprise Architecture, Risk Management, PCI DSS, HIPAA, Team Motivation, Cross Functional Team...

Education
Northwestern University - Kellogg School of Management   2013 — 2015
Executive Scholar, Certificate of Professional Achievement, Non-Profit Management

Northern Illinois University - College of Business   2008 — 2010
Master of Business Administration (M.B.A.), Business Administration

Northern Illinois University   2005 — 2008
MS, Mathematics

Thomas Edison State College   2003 — 2004
BS, Nuclear Engineering Technologies

Thomas Edison State College   2003 — 2004
BA, Liberal Studies

Experience
Medix ™  September 2014 - September 2014
Lumity  May 2014 - July 2014
MicroTrain Technologies   2014 - 2014
Staffmark, Data Networks, Pittsburgh, PA   April 2013 - April 2013
MicroTrain Technologies   2013 - 2013
MicroTrain Technologies   2013 - 2013
MicroTrain Technologies   2013 - 2013
MicroTrain Technologies   2013 - 2013
Labor Ready, Inc.   February 2012 - July 2012
DeVry UniversitySt. Benedict Parish & Schools, Prescott, & Ravenswood Schools   July 2008 - August 2011

Skills
Mac OS X, XP, TCP/IP, Laptops, Windows 7, Windows Vista, OS X, Wireless, Windows 95, Troubleshooting, Operating Systems, Technical Support, Networking, Windows Server, Access, Computer Hardware, Hardware, Norton Ghost, Help Desk Support, Wireless Networking, Computer Maintenance, System Administration, Routers, DHCP, Computer Repair, Network Administration, Switches, Active Directory, Software Installation, Testing, VPN, Windows, Software Documentation, Microsoft Office, Network Security, Printers, Servers, Firewalls, Security, Cisco Technologies, DNS, A+ Certified, Microsoft Exchange, Windows XP, CompTIA A+

Education
Microtrain Technologies   2013 — 2014
Certification Training, CompTIA A+, CompTIA Network+, MCITP, ITIL Foundations

DeVry University   2008 — 2011
Incomplete Bachelor's in Network & Communications Management, Cisco Networking Academy

Experience
MicroTrain Technologies   2014 - 2015
IBM  August 2003 - July 2013
IBM  May 1980 - July 2013
IBM  January 1985 - August 2003

Skills
Legal Research Skills, Business Process..., Outsourcing, Business Analysis, Vendor Management, Program Management, Bankruptcy, A/R collections, Contract Negotiation, Management, Budgets, Finance, Procurement, Corporate Law, Project Management, Legal Writing, Strategy, Leadership

Education
The John Marshall Law School   1997 — 2002
Doctor of Law (J.D.), Law

DePaul University - Charles H. Kellstadt Graduate School of Business   1983 — 1986
Master of Business Administration (MBA)

Experience
SAC Wireless  January 2015 - Present
Resolve Technology Group   September 2014 - Present
DeVry University  November 2013 - Present
MicroTrain Technologies   August 2014 - September 2014
United States Marine Corps  October 2011 - November 2013
United States Marine Corps  November 2004 - November 2013
United States Marine Corps  October 2008 - June 2013
United States Marine Corps  August 2011 - June 2012
United States Marine Corps  March 2011 - August 2011
United States Marine Corps  October 2008 - February 2011

Skills
CompTIA Network+..., ITIL v3 Foundations..., Military Operations, Weapons, Security Clearance, Counterterrorism, Intelligence, Reconnaissance, Intelligence Analysis, Military Experience, Weapons Handling, Military Training, Marine Corps, Special Operations, Combat Lifesaver, National Security, Army, Counterintelligence, Leadership, Signals Intelligence, Military Logistics, Weapons Training, Amateur Radio Operator, Scuba Diving, Logistics, Communications Security, Management, Team Leadership, Spanish-English, Highly Dedicated, Committed to..., Logistics Management, Hand to Hand Combat, Veterans, Airborne, Customer Service, Hazmat training, Psychology, Heavy Equipment, Apprenticeships, Computers, Higher Education, Substance Abuse..., Radio, NSA, Work Ethic, Network Administration, Network Security, Network Architecture, Combat

Education
DeVry University   2014 — 2017
Network Systems Administration A.A.S, Network Systems Administration

MicroTrain Technologies   2014 — 2014
Microsoft Certified Information Technology Professional (In Progress), Information Technology

University of Phoenix   2012 — 2013
Master of Science (M.S.), Psychology, GPA 4.00

Marine Corps University   2004 — 2013
Certifications, Professional Military Education

National Cryptologic School   2011 — 2012
Certifications, Military Signal/Geospatial Intelligence

National Defense University   2011 — 2012
Joint Forces Staff College, Senior Enlisted Joint Professional Military Education Course

University of Phoenix   2007 — 2012
Bachelor of Science (B.S.), Management, GPA 3.68

Substance Abuse Counseling Center   2011 — 2011
Certificate of Training, Substance Abuse Program Management Course

Emerging Technology Support   2010 — 2010
Certificate of Training, Cellular Theory and Application

Operations Support Technologies   2010 — 2010
Certificate of Training, DRT Operators Course

Experience
AUM  October 2013 - Present
Wight & Company  2010 - October 2013
Diversifed Financial Management Corp   June 2007 - January 2010
MicroTrain Technologies   November 2003 - June 2007

Skills
Office Management, Administration, Microsoft Office, Excel, Scheduling, Budgeting, PowerPoint, Coordination, Team Building, Customer Service, Time Management, Event Management, Supervisory Skills, Customer Relations, Inventory Management, Outlook, Windows, Administrative Support, Event Planning, Public Speaking, Calendars, Process Improvement, Confidentiality, Spreadsheets, Problem Solving, Accounts Payable, Expenses, Process Scheduler, Administrative..., Project Coordination, Microsoft Excel, Administrative...

Education
University of Illinois at Urbana-Champaign

Experience
MicroTrain Technologies   February 2007 - Present
Lextech Global Services  October 2006 - February 2007
Freelance  March 2003 - October 2006

Skills
Linux, PHP, JavaScript, Web Development, MySQL, Web Applications, Apache, AJAX, Databases, LAMP, Scrum, CSS, Business Analysis, Project Management, HTML, MVC, Cloud Computing, OOP, Security, System Administration, DNS, CakePHP, Git, Web Services, SQL, XML, Angular.js, JQuery, Problem Analysis, Problem Solving, Complexity Management, Data Architecture, Workflow Analysis, Workflow Design, Product Development, Software Project..., Agile Project Management, Agile Development, Rapid Prototyping, Debian/Ubuntu, Web Systems Architecture, User Experience, Visio, Testing, Google Analytics, SDLC, Architecture, Team Leadership, less, CORS

Education
Keller Graduate School of Management of DeVry University   2008 — 2009
Master of Information Systems Management, Information Security

DeVry University   2002 — 2006
Bachelor of Science, Computer Information Systems

MicroTrain Technologies   2011 — 2011
Business Analysis Fundamentals

Experience
God's Son   August 1989 - Present
MicroTrain Technologies   2012 - 2012

Skills
Microsoft Office

Education
DePaul University   2012 — 2015

Experience
Indite Solutions   2011 - Present
MicroTrain Technologies   May 2013 - March 2014
ARS Advertising  July 2011 - March 2013
American Bar Association  2013 - 2013
Kiosk: Art and Literary Magazine   January 2008 - December 2010

Skills
Adobe Creative Suite, Copywriting, Copy Editing, Creative Writing, Technical Writing, Feature Writing, Web Editing, HTML + CSS, Wordpress, mandarin, Translation, Mandarin, HTML, Feature Articles, WordPress, Advertising, Content Strategy, Editing, Social Media Marketing, Web Content, Publishing, Web Design, Proofreading, Newsletters, Brand Development, Email Marketing, Press Releases, Direct Mail, Brochures, Social Media, Marketing, Blogging, Social Networking, SEO copywriting, Journalism, Magazines, SEO

Education
The University of Kansas   2005 — 2010
Bachelor of Arts, English

GLHS

NJU

Experience
MicroTrain Technologies   September 1999 - Present
Chicago Trading and Options   May 1996 - May 1999
United States Navy  January 1983 - January 1987

Skills
Team Building, Process Improvement, Strategic Planning, Coaching, Project Management, Change Management, Leadership Development, Organizational..., Public Speaking, Business Analysis, Program Management, Business Strategy, Budget, Negotiation, Leadership, Training, Customer Service, Team Leadership, Employee Training, Workforce Development, Recruiting, Career Development, Career Counseling, Social Media, Personal Branding, Job Search, Sales Management, Vendor Management, Social Media Marketing, Blogging, Networking, Strategy, Talent Acquisition, Sales, Technical Recruiting, Labor Market, ITIL, Applicant Tracking..., Sourcing, IT Management, Temporary Placement, Consulting, Interviews, CRM, Professional Services, Budgets, Management

Education
Florida State University   1989 — 1991
Bachelor of Science (BS), Economics

Experience
Retired from IT   February 2011 - Present
INSTEC  June 2006 - November 2009
ChessCounrtry.com   2004 - 2008
MicroTrain Technologies   January 2001 - June 2006
Andrew Corporation  2006 - 2006
Connectech Solutions   June 2000 - December 2001
Current Technologies Corporation  January 1999 - June 2000
Integrated Technology Group  June 1995 - December 1999
XL Datacomp (later Storage Technology)   October 1993 - June 1995
Compters Etc   January 1991 - October 1993

Skills
Windows Server

Education
Governors State University   1971 — 1976
B.A. Psychology, M.A. Cultural Studies, M.A. Urban Ecology, Psychology, Urban History, Urban Planning

Experience
GCM Grosvenor  June 2014 - Present
MicroTrain Technologies   February 2014 - April 2014
Signature Consultants  September 2012 - February 2014
Enterprise Car Sales  July 2011 - April 2012
Enterprise Rent-A-Car  March 2010 - July 2011

Skills
Technical Support, Computer Hardware, Wireless Networking, Microsoft Office, Training, Management, Customer Service, Team Leadership, Active Directory, Information Technology, Networking, Operating Systems, Process Improvement, Project Management, Vendor Management

Education
Saginaw Valley State University - College of Business and Management
BBA, Management

Experience
MicroTrain Technologies   January 2008 - Present

Skills
Technical Support, Windows Server, Windows XP, Active Directory, Windows 7, Troubleshooting, Microsoft Office, Software Documentation

Education
Harper College
Associate’s Degree

Experience
MicroTrain Technologies   2012 - Present
Footprint Retail Services  2005 - 2009
MetLife  2002 - 2004
Lucent Technologies / Bell Labs  1989 - 2001

Skills
Project Planning, Business Process...

Education
MicroTrain Technologies   2012 — 2012
Project Management / Business Analysis

Illinois Institute of Technology
Bachelor's Degree, Electrical Engineering

Northwestern University
Master's Degree, Electrical Engineering

Experience
AbbVie  August 2013 - Present
Walgreens  August 2011 - August 2013
MicroTrain Technologies   2010 - 2011
Hewitt Associates  January 2004 - April 2009
Hewitt Associates  January 1989 - December 2008
Hewitt Associates  November 1985 - January 1989

Skills
TSO, VTAM, JES2, MVS, JCL, ISPF, z/OS, REXX, Netview, Cisco, TCP/IP, NCP, Firewalls, FTP, Visio, MS Project, Lotus Notes, SMTP, Remedy, MS Office Suite, VMware Infrastructure, VMware, Outlook, Active Directory, Cisco Technologies, BMC Remedy, Servers, Microsoft Office, XP, Operating Systems, Technical Support

Education
College of Lake County   2011 — 2011
Computer Science

Microtrain   2009 — 2011

Experience
Various schools  October 2011 - Present
Finding a position as LAN Admninistrator and Helpdesk support   April 2009 - March 2010
MicroTrain Technologies   October 2007 - April 2009
Experian  March 2003 - September 2007
Experian  1996 - 2007
Experian  April 2000 - March 2003
Experian  2000 - 2003
Experian  March 1998 - April 2000
Direct Tech  March 1996 - April 1997

Skills
Security

Education
MicroTrain, Lombard, ILL.   2007 — 2009
CCNA CCNP, Cisco Engineering

PCDC   1995 — 1996
CNA/CNE, Novell

Self Study
MCP, Microsoft Certified Professional

Harper College
Unix System Administration

DePaul University
B.A., Psychology

Experience
MicroTrain Technologies   November 2012 - 2013
Seton Academy  2009 - 2011
West Harvey-Dixmoor SD147   July 2005 - August 2008
West Harvey- Dixmoor School District 147   1997 - July 2005
Malcolm X College  April 1996 - December 1997

Skills
Mac OS X, Windows, Microsoft Office, Troubleshooting, Photoshop, Network Administration, Project Management, Network Security, Firewalls, Grants, Grant Writing, Mac, Servers, Computer Hardware, Computer Repair, Graphic Design, Rapid Prototyping, WIA

Education
MicroTrain Technologies   2013 — 2013
Cisco Certified Network Administrator Security

Microtrain   2012 — 2013
Cisco Certified Network Administrator (CCNA)

DePaul University   2010 — 2010
Animation, Interactive Technology, Video Graphics and Special Effects

University of Illinois at Chicago   1992 — 1993
Design and Applied Arts

University of Illinois at Urbana-Champaign   1975 — 1981
Bachelor of Fine Arts (BFA), Industrial and Product Design

The School of the Art Institute of Chicago   1978 — 1978
Industrial and Product Design

Roosevelt University   1977 — 1978
Design and Applied Arts, 3.75

St. Ignatius CP

Experience
Chicago Public Schools  September 2012 - Present
Spec-Tech Consulting   January 2010 - September 2012
University of Phoenix  July 2009 - September 2012
MicroTrain Technologies   2011 - 2012
United States Navy  June 2003 - July 2007

Skills
Microsoft Office, Windows 7, Customer Service, Microsoft Excel, PowerPoint, Operating Systems, Microsoft Word, Active Directory, Outlook, Security, A+ Certified, Team Building, Troubleshooting, Computer Hardware, Leadership, Network Security, Program Management, Recruiting, Access, Windows, CCNA, MCITP, Desktop Administration, Desktop Computers, Laptops, Software Installation, Hardware, Networking, Technical Support

Education
University of Phoenix   2009 — 2012
Information Systems Security, Computer and Information Sciences and Support Services, 3.5

DeVry University-Illinois   2001 — 2003

Experience
Digital Zone Computers   December 2012 - Present
Medcor,Inc   June 2011 - September 2011
Digital Zone Computers   February 2009 - January 2011
MicroTrain Technologies   October 2008 - November 2008
Aman Petroleum Co   February 2007 - May 2008
Sudan University   May 2006 - February 2007

Skills
Troubleshooting, Front-end Development, ASP.NET, AngularJS, jQuery, JavaScript, HTML5, CSS, C#

Education
Northeastern Illinois University   2010 — 2012
Master of Science, Computer Science

Sudan University of Science and Technology Sudan   2000 — 2005
Bachelor of Science, Computer Science

Experience
MicroTrain Technologies   April 2015 - Present
Mondo  November 2014 - April 2015
Robert Half Technology  June 2012 - November 2014
Randstad  July 2011 - June 2012
PINGLINE  June 2009 - July 2011

Skills
Sales Management, Staffing Industry, Direct Recruiting, PowerPoint, Excel, Photoshop, Illustrator, HR Staffing and..., Candidate management, Phone interviewing, Inside/Outside Sales, Sales Methodology, Customer Experience, Temporary Placement, Leadership, Temporary Staffing, Networking, Screening, Time Management, Teamwork, Staffing Services, Internet Recruiting, Applicant Tracking..., Access, Contract Recruitment, Adobe Creative Suite, Permanent Placement, Technical Recruiting, Career Counseling, Microsoft Office, Hiring, Sourcing, Screening Resumes, Talent Acquisition, Account Management, Executive Search, Social Networking, Benefits Negotiation, Business Networking, Resume Writing, Recruitment Advertising, Building Relationships, Staff Augmentation, HR Consulting, Talent Management, Human Resources, Recruiting, Management, Interviews, Sales

Education
Robert Morris University   2007 — 2009
Bachelor's, Graphic Design

Northern Kentucky University   2004 — 2007
Bachelor's Degree, Graphic Design

Experience
Catharsis Productions  March 2014 - Present
Network  July 2013 - March 2014
Carr Workplaces  June 2012 - July 2013
MicroTrain Technologies   July 2009 - May 2012
North American Corporation  2006 - 2009
InfoUSA  January 2006 - May 2006
Kensington Research and Recovery   November 2004 - August 2005

Skills
Customer Service, Customer Relations, Microsoft Office, Event Management, Administration, Coordination, Production, Vendor, Presentation Skills..., Training Skills, Public Speaking, Priority Management, Teaching, Social Networking, Networking, Graphic Design, Adobe Creative Suite, Hospitality, Hospitality Management, Training, Vendors, System Administration, Leadership, Event Planning, Negotiation, Six Sigma, Sales Management, Marketing Strategy, Marketing, Recruiting, Social Media, New Business Development, Salesforce.com, Project Management, Presentation Coaching, Invoicing, Microsoft Excel, Team Building, Cold Calling, Outlook, Customer Satisfaction, Time Management, Account Management, Strategic Planning, Staff Development, Project Planning, Team Leadership, Social Media Marketing, Management, Call Center

Education
International Academy of Design Chicago   2003 — 2005
Advertising and Design

Southern New Hampshire University
Information Technologies w/conc in Software Dev++

Experience
Deloitte Advisory  December 2014 - Present
Symphony Clinical Research (formerly known as Clinical Resource Network)   May 2011 - December 2014
Sonoma Partners  January 2007 - May 2011
Jason Dae & Associates   December 2002 - January 2007
MicroTrain Technologies   March 2002 - December 2002
Meandaur   December 1999 - February 2002

Skills
Microsoft CRM, Databases, Leadership, Project Management, HTML, SQL, SharePoint, Agile Methodologies, SDLC, Microsoft SQL Server, Integration, Software Project..., Business Analysis, Business Intelligence, Requirements Analysis, Cloud Computing, User Acceptance Testing, JavaScript, Oracle, Mobile Applications, Member of Mensa, Testing, Database Design, Enterprise Software, Quality Assurance, E-commerce, IT Solutions, Small Business IT..., Backup Solutions, Project Rollouts, CRM, Management, Software Development, Consulting, Networking, Information Technology, Security, IT Strategy, Professional Services, Program Management

Education
Boston University   2009 — 2011
MS, Computer Information Systems

University of Illinois at Urbana-Champaign   1997 — 1999
BA, English / Business Communications

Scotch Plains-Fanwood High School   1991 — 1995
Diploma

Experience
MicroTrain Technologies   2013 - Present
Solasmar Developments, Inc   November 2000 - April 2013
Marriott International  2012 - 2013
Salem Baptist Church of Chicago  2007 - 2013
ABJ Intel Computer Clubhouse   July 2005 - December 2008
ABJ Community Services, Inc. Teen Reach   October 1999 - June 2004
U.S. Air Force   October 1978 - January 1986

Skills
Project Estimation, Project Management, Green Technology, Information Technology..., Network Systems..., Technical Support, Network Administration, Network Security..., Helpdesk Specialist, Construction Management, Microsoft Server 2003, MS Server 2008, Solar PV, Automated Technology, Architectural Design, Producer-TV/Video..., Videographer, Video Editing, Sound Engineering, Strategy, Entrepreneurship, Project Planning, Program Management, IT Management, Management, Networking, Budgets, Solar Energy, Sales, Strategic Planning, Process Scheduler, Leadership, Troubleshooting, Contract Negotiation, Alternative Energy, Cleantech, Consulting, Sustainable Energy, Renewable Energy, Start-ups, Business Process..., Construction, Project Coordination, Energy Efficiency, Software Documentation, Risk Management, Sustainability, Cross-functional Team..., Project Finance, Team Building

Education
MicroTrain Technologies   2013 — 2013
Information Technology Network Management, ComTia A+, Net+, Security+, MCITP

DeVry University-Illinois   2003 — 2005
Business Management-Small Business & Entrepreneurship

U.S Air Force Technical Training School   1978 — 1986
FAA Air Traffic Control Operator Certification, Air Traffic Control Operator

Ottawa University

Ottawa University

Ottawa University

Experience
TMP Worldwide  August 2014 - Present
IgniteChicago   December 2013 - January 2015
SaltLab   January 2010 - November 2014
TMP Worldwide  January 2014 - August 2014
FLIRT Communications, LLC  March 2013 - January 2014
closerlook, inc.   March 2011 - November 2012
MicroTrain Technologies   February 2010 - March 2011
Wisconsin Alumni Association  October 2006 - February 2010
Wisconsin Historical Society  January 2003 - October 2006
Wisconsin Department of Transportation  June 2001 - January 2003

Skills
Digital Marketing, Digital Strategy, Google Analytics, Social Media, Digital Media, Social Media Marketing, Web Analytics, Integrated Marketing, Email Marketing, Online Marketing, Marketing Strategy, Brand Development, Web Design, Strategy, Mobile Marketing, Web Content Management, Content Management, Blogging, Information Architecture, Marketing Communications, E-commerce, Online Advertising, Content Strategy, Content Marketing, Competitive Analysis, Brand Development..., PPC, Social Media Strategist, Business Strategy, Interactive Marketing, SEO, Mobile Strategy, Advertising, Web Marketing, Web Content, Interactive Advertising, Multi-channel Marketing, Persuasion, Conversion, Public Speaking, Digital and Online..., Talent Acquisition, Recruiting, Personnel Management, Big Thinker

Education
University of Phoenix   2004 — 2006
MBA, Business Administration and Management, General

The University of Texas at Austin   1990 — 1994
BA, Political Science, focuses in Studio Art and Speech Comm

Experience
Aon  April 2014 - Present
DuPage AME DRIVEN Job Ministry   March 2013 - Present
Adecco Staffing, USA  March 2013 - January 2014
State of Illinois  January 2012 - September 2012
MicroTrain Technologies   August 2011 - January 2012
Meijer  March 2007 - July 2011
Temple-Inland  March 2006 - March 2007
United States Air Force  March 2001 - May 2006
United States Air Force  September 2000 - March 2001
United States Air Force  March 1997 - September 2000

Skills
Microsoft Office, Training & Development, Recruitment/Retention, Military, Team Building, Process Improvement, Team Leadership, Operations Management, Strategic Planning, Project Management, Program Management, Project Planning, Coaching, Security Clearance, Customer Service, Budgets, Six Sigma, Public Speaking, Leadership Development, Training, Leadership, Employee Relations, Government, Analysis, Human Resources, Quality Assurance, Outlook, Microsoft Excel, Air Force, Recruiting, Command, Management, DoD, Cross-functional Team..., Supervisory Skills, Logistics, Sales, Change Management, Inventory Management, Interviews, Testing, Organizational..., Customer Satisfaction, Strategy, Policy, Networking, Performance Management, Vendor Management, Personnel Management, Hiring

Education
Central Michigan University   1993 — 1996
Masters

Michigan State University   1986 — 1991
Bachelor of Science

Experience
US Environmental Protection Agency (EPA)   August 2013 - Present
MicroTrain Technologies   October 2012 - August 2013
George Jon & Associates   November 2011 - September 2012
Jacobs  June 2005 - November 2011
Global VR  April 2004 - February 2005
Crown Holdings, Inc.   July 2002 - April 2004

Skills
Troubleshooting, Networking, PMP, Cisco Technologies, Engineering, Servers, Software Documentation, Integration, Switches, Project Management, Firewalls, SharePoint, CCNA, Routers, Windows Server, Leadership, Vendor Management, DNS, Network Administration, Contract Management, Wireless Networking, Visio, Project Coordination, Team Leadership, DHCP, Hardware, Windows 7, TCP/IP, Process Improvement, MS Project, OSPF, RIP, EIGRP, Routing Protocols, Cisco IOS, Unified Communications, Operations Management, Change Management

Education
Illinois Institute of Technology
Bachelor of Science, Mechanical Engineering

Microtrain Technologies
Project Management Professional, Project Management

Microtrain Technologies
Cisco Certified Network Associate, Network Engineering

Experience
MicroTrain Technologies   October 2014 - Present
American InterContinental University  July 2013 - October 2014
PeopleScout  February 2013 - July 2013
CVS Caremark Corporation  April 2009 - July 2013

Skills
Training, Interviews, Management, Payroll, Process Scheduler, Qualitative Research, Customer Service, Time Management, Recruiting, Leadership, Employee Training, Data Entry, Hiring, Human Resources, Team Building, Sales, Public Speaking, Microsoft Excel, Microsoft Office, Customer Relations, Customer Retention, Customer Satisfaction

Education
Governors State University   2010 — 2012
Bachelor of Business Administration (BBA), Human Resources Management and Services

Moraine Valley Community College   2006 — 2010
Associate of Arts (AA), Business Administration and Management, General

Experience
Veredus  May 2014 - Present
HCL Technologies  January 2013 - May 2014
HCL Technologies  September 2011 - January 2013
William Peace University  August 2010 - May 2011
Robert Half Technology  March 2010 - June 2010
Agape Communications   September 2008 - March 2010
MicroTrain Technologies   September 2008 - February 2009
Maverick Technologies  April 2008 - June 2008
Production Music School   November 2005 - April 2008
Alcatel-Lucent  April 2002 - November 2005

Skills
Troubleshooting, Active Directory, Wireless, Testing, VPN, Switches, Ethernet, Windows Server, CDMA, Cisco IOS, Technical Support, Routers, Computer Hardware, Linux, Unix, Microsoft Exchange, * Network Administration, HP Openview, SS7, Performance Testing, SQL, Networking

Education
Wake Technical Community College   2011 — 2012

ITT Technical Institute   2008 — 2009
Computer Network Systems

Micro Train Technologies   2008 — 2009
Certificate of Completion: A+, MCSE, Windows Enterprise Administration and Support

Cisco CCNA in 60 days

University of Illinois at Chicago
Bachelors of Science, Electrical Engineering and Computer Science (Graduated)

Experience
UMMA Center   December 2014 - Present
Lake County  June 2014 - December 2014
Job Center   December 2012 - June 2014
MicroTrain Technologies   February 2014 - May 2014
Three Brothers Theatre   2014 - 2014
Punjabi Cultural Society of Chicago   March 2013 - September 2013
The Cities Project   September 2011 - September 2013
DePaul University  October 2011 - June 2012
Job Center   May 2009 - August 2010
CLC Work Study/Job Center   September 2008 - March 2009

Skills
Leadership, Nonprofits, Time Management, Community Outreach, Data Entry, Customer Service, Public Speaking, Microsoft Office, Social Media, Management, Teamwork, Non-profits, Project Management, Resume Writing, Event Planning, Organizational..., Microsoft Excel, Fundraising, Social Responsibility, Social Networking, Typing, Formatting Documents, Entrepreneurship, Responsiveness, Cooperation, Cover Letters, Job Search Strategies, Text Editing, Writing, Career Counseling

Education
DePaul University   2011 — 2014
Bachelors, Business Managementprojected

College of Lake County   2008 — 2010

Warren Township High School   2004 — 2008
High School Diploma2008, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
MicroTrain Technologies   February 2015 - Present
IBM  October 2012 - February 2015
CDI  July 2011 - October 2012
Collabera  July 2010 - July 2011
AT&T  February 2008 - June 2010
IBM  July 1998 - January 2008
Wildman, Harrold, Alan & Dixon   June 1997 - July 1998
Washington National Insurance  June 1992 - June 1996
Gandalf Data, Inc   1980 - 1991

Skills
WAN, People Management, End User Support, Customer Negotiations, Network Architeccture, Server Administration, Telecommunication..., Networking, Project Management, Telecommunications, Technical Support, Network Administration, Management, Servers, Requirements Analysis, Negotiation, Data Center, Cisco Technologies, Testing, Switches, Troubleshooting, TCP/IP, Vendor Management, ITIL, VPN, Cisco IOS, LAN-WAN, VoIP, Virtualization, Security, Network Security, Routers, Windows, Network Design, IT Service Management, Network Architecture, Managed Services, Firewalls, Routing, Disaster Recovery, Information Technology, Solution Architecture, Wireless, Infrastructure, IT Operations, System Deployment, Cloud Computing, VMware, Storage, Service Delivery

Education
Micro Train   2015 — 2015
MCSC, CNA, ITIL

Keller Graduate School of Management of DeVry University   1977 — 1980
BEET

Niles North   1973 — 1977
Niles North High School

Experience
Micro Train Technologies   September 2012 - Present
WorkforceInsight   December 2012 - June 2013
MicroTrain Technologies   September 2012 - June 2013
JMFG   July 2012 - August 2012
Dell Perot Systems  March 2007 - March 2011

Skills
Integration, Software Documentation, Training, Human Resources, ITIL, PMP, SaaS, Databases, Troubleshooting, Analysis, Customer Service, Kronos, Vendor Management, Management

Education
Microtrain Technologies   2012 — 2013
Certification, ITIL and PMP, in school

Immaculata College   1984 — 1986
BS, Dietetics

Experience
MicroTrain Technologies  

Skills
Training, Project Management, Vendor Management, Team Building, Business Analysis, Project Portfolio..., Program Management, ITIL, MS Project, Process Improvement, Team Leadership, Project Planning, Leadership, Disaster Recovery, IT Service Management, Strategic Planning, Integration, Leadership Development, IT Management, Change Management, PMP, Business Process..., Visio, Cross-functional Team..., SharePoint, Software Documentation

Education
Governors State University   1972 — 1977

Experience
CBOE  June 2012 - Present
Microtrain Technologies   2012 - 2012
Cintas Corporation  May 2000 - June 2010
Goldman Sachs  September 1997 - July 1999
Goldman Sachs  March 1996 - August 1997
Paywise, Inc.   February 1990 - March 1996
Goldman Sachs  June 1981 - February 1990

Skills
Training, Performance Management, Recruiting, Talent Management, Leadership, Management, Strategy, Human Resources, Cross-functional Team..., Sales, Succession Planning, Personnel Management, Account Management

Education
Roosevelt University   1999 — 1999
MA, Training & Development with Concentration in Adult Learning Strategies

DePaul University   1996 — 1998
BA, Business Administration

University of Illinois at Chicago   1994 — 1996
BA, Business Administration

ASTD - Human Performance Improvement

Experience
CAPERS  January 2013 - Present
MicroTrain Technologies   January 2010 - Present
Intelligent Solutions, Inc.   August 2011 - November 2014
Intelligent Solutions, Inc  2009 - August 2011
DUPLiCA, Incorporated   2004 - 2009
Kinko's  2000 - 2001
CDW  1997 - 2000

Skills
Network Security, IT Management, CCNA, VMware Infrastructure, Cloud Computing, Security, Networking, Disaster Recovery, ITIL, WAN, Cisco Technologies, Network Administration, VPN, Information Technology, Active Directory, VMware, Windows, TCP/IP, Network Engineering, Network Design, IT Service Management, Windows 7, Windows Server, Virtualization, VoIP, A+ Certified, Cisco, Security+, DNS, VMware ESX, Firewalls, Microsoft Exchange, Operating Systems, SAN, DHCP, Cisco Routers, Windows Server 2003, Deployment, Windows Server 2008, System Administration, Management, Account Management, Data Center, Solution Selling, Management of..., CJIS, HIPAA, Compliance PCI, Compliance Management

Education
DePaul University   1998 — 2001

DeVry, University   2009 — 2010
BSTM, Computer Information Systems

Western Governors University   2011 — 2012
MSISA, Information Security & Assurance

Experience
sarmacreative   March 2006 - Present
MicroTrain Technologies   2002 - 2006

Education
Illinois Institute of Art

Experience
Aon Center   July 2014 - August 2015
The John Marshall Law School  August 2012 - July 2014
MicroTrain Technologies   May 2013 - August 2013
MicroTrain Technologies   May 2012 - August 2012
Rehabilitation Institute of Chicago  February 2012 - July 2012
All Information Services, Inc.   September 2011 - January 2012
Blue Cross Blue Shield of Chicago   June 2011 - September 2011
PSAV  November 2009 - May 2011
Dish Network  September 2008 - August 2009
Video Equipment Rentals (VER)   September 2007 - September 2008

Skills
Troubleshooting, Windows 7, AV, Technical Support, Software Installation, Software Documentation, Networking, Sound, Video Conferencing, Crestron, Video, VoIP, Microsoft Office, Testing, Digital Signage, Windows, Management, Time Management, Training, PowerPoint, Event Management, Leadership, Budgets, Social Networking, Computer Hardware, System Administration, Lighting, Multimedia, Information Technology, Facebook, Outlook, Cisco Technologies, Analysis, Team Leadership, Social Media Marketing, Audio Post Production, Social Media, Public Speaking, Event Planning, Live Events, Project Management, Customer Service, Sales, Editing, Team Building, Business Development, Vendor Management

Education
Columbia College Chicago   2000 — 2004
Film/Video, Post Audio Production

Columbia College Chicago   2000 — 2004
Bachelor of Arts (B.A.), Film/Cinema/Video Studies

Experience
Swoon Technology Resources  June 2014 - Present
BDPA Technology Center   June 2013 - Present
Diehl Controls North Amercia  November 2013 - December 2013
Advanced Technology Services  December 2010 - October 2012
MicroTrain Technologies   2008 - 2008

Skills
Microsoft Office, Troubleshooting, Manufacturing, Process Improvement, Electricians, Electronics, Microsoft Excel, Windows Server, Customer Service, Cisco Routers, Vendor Management, Telecommunications, VMware Player, IPv4, IPv6, Windows 7, GNS3, Electro-mechanical, Digital Electronics, Electronic Control..., Network Administration, VoIP, Red Hat Linux, Ubuntu, Visio, Microsoft SQL Server, Networking, Technical Support, Software Installation, Cisco Technologies, VMware, Switches, RF Scanners, AS400 system, AS400 Administration, WiFi, Pick to Light, RSA Tokens, RSA SecurID, Cisco IOS, Cisco VoIP, Active Directory, TCP/IP, VMware Workstation, VMware ESX, Penetration Testing, Catalyst Switches, Cat5e, Cat5, TIA

Education
ITT Technical Institute-Orland Park   2014 — 2015
Bachelor's Degree, Information Systems Cybersecurity

ITT Technical Institute-Orland Park   2013 — 2014
Associate's Degree, Network and System Administration/Administrator

ITT Technical Institute-Orland Park   2008 — 2010
Bachelor's Degree, Electrical, Electronics and Communications Engineering

Experience
Diamond Technical Services, Inc.   March 2014 - Present
Savage Bros. Co.   September 2013 - March 2014
Belcan Engineering  August 2011 - March 2013
MicroTrain Technologies   2013 - 2013
Belcan Engineering  February 2009 - August 2011
Radiant Systems Inc.  June 2007 - February 2009
Volt  August 2006 - May 2007
McDonald's Corporation  December 1988 - January 1993
Grayhill  July 1986 - December 1988
Breuer Electric, Mfg   October 1984 - July 1986

Skills
CAD, Pro Engineer, Teamcenter, GD&T, Sheet Metal, Engineering, Project Management, Welding, Mechanical Engineering, Solid Modeling, Engineering Design, Assemblies, Proposal Writing, Product Design, Machine Tools, Design for Manufacturing, Manufacturing, Microsoft Office, CompTIA Network+, A+ Trained, Solidworks, NX 6, Metal Fabrication, Manufacturing..., Lean Manufacturing, Tolerance Analysis, Unigraphics, Testing, Solid Edge, Design Engineering, MS Project, Rapid Prototyping, Product Development, AutoCAD, CAD/CAM, Project Engineering, Continuous Improvement, Machining, PDM

Education
Joliet Junior College   2013 — 2013
NX 8.5

Joliet Junior College   2006 — 2007
Pro/E

College of DuPage   1990 — 1991
Mechanical Engineering

College of DuPage   1984 — 1984
Associate of Arts and Sciences (A.A.S.), Drafting and Design Technology/Technician, General

Moraine Valley Community College   1981 — 1983
Drafting and Design Technology/Technician, General

Experience
MicroTrain Technologies   March 2014 - Present
Blue Man Group  June 2008 - August 2012
Blue Man Group  May 2000 - June 2008
Briar Street Theatre   November 1998 - July 2000

Skills
Theatre, Entertainment, Organization, Management, Internet, Computers, Internet Troubleshooting, Job Evaluation, Office Management, Safety, Safety Management..., Fire Safety Management, Travel Planning, Business Travel, Corporate Housing, Interviews, Customer Service, Problem Solving, Event Management, Project Management, Public Speaking, Security, IT Service Management, Event Planning, Microsoft Office, Team Building, Computer Hardware, Social Media

Education
MicroTrain   2013 — 2014
CompTIA A+, CompTIA Network +, MCSE, ITIL v3 Foundation

City Colleges of Chicago-Wilbur Wright College   1993 — 1996
Associate of Arts (A.A.), Criminal Justice

Experience
McGuireWoods  April 2012 - Present
MicroTrain Technologies   May 2004 - April 2012
Morrisey Associates, Inc.   February 2007 - December 2009

Education
Roosevelt University
BSBA, Business Administration and Management, General

Experience
Stericycle (Expert Retrieval / QA)   April 2013 - Present
MicroTrain Technologies   2011 - 2011
Motorola Solutions  September 2001 - November 2009
Motorola Solutions  August 1998 - September 2001
Motorola Solutions  September 1994 - August 1998
U.S. Cellular   September 1990 - September 1994
Stewart-Warner  September 1987 - September 1990

Skills
Six Sigma Foundations, ISO Audit and Quality, TL9000, Process and Quality..., ITIL v3 Foundations..., Customer Satisfaction, Process Improvement, Project Management, Continuous Improvement, Cellular Communications, Manufacturing, Engineering, Documentations, Document Review, Document Processing, User Documentation, Documentation Practices, Procedural Documentation, FrameMaker, Automotive Products, Radio Frequency..., Systems Engineering, Systems Improvement, Systems Analysis, Telecommunications, Visio, Microsoft Office, RF & Microwave Design, WiMAX, CDMA, iDEN, Testing, Train New Employees, Train Employees, Youth Mentoring, Communication Skills, Leadership, Release Management, Management, Quality Management, Project Planning, System Deployment, Training, Networking, Databases, Requirements Gathering, Product Development, Vendor Management, Integration, SDLC

Education
Northern Illinois University   1982 — 1986
Bachelor of Science (B.S.), Physics, Mathematics Minor

Curie HS   1978 — 1982

Currently pursuing Six Sigma and ISO Certification training

Microtrain Technologies
ITIL v3 Foundations, Business Analysis, Six Sigma, PMP/CAPM Certification Prep, MS Project

Experience
Contracter   January 2013 - Present
Chicago Public Schools  2004 - Present
MicroTrain Technologies   2015 - Present

Education
University of Illinois at Chicago   2004 — 2007
Master's degree in Educational Leadership, Education, 3.6

The University of Chicago
Bachelor of Arts (B.A.), Economics, 3.8

Experience
MicroTrain Technologies   2015 - 2015
NMCP Portsmouth   June 2008 - November 2013

Skills
Active Directory, Computer Hardware, Java, Servers, Testing, Troubleshooting, VMware, Windows, Windows Server, Linux, Technical Support, Microsoft Excel, Integration, Software Documentation

Education
DeVry University   2004 — 2007
Bachelor of Science (B.S.), Busines Systems in Technical Management