NetSpend, a TSYS Company
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NetSpend, a TSYS Company Employees
Employee
Years
Job
Industry
Charity Kneifel, ARM, CIC, CRM, ACSR Charity Kneifel, ARM, CIC, CRM, ACSR's NetSpend, a TSYS Company Experience January 2012 - Present
Job Third Party Risk Compliance Management
Industry Financial Services
Experience
NetSpend, a TSYS Company January 2012 - Present
University of Texas at Austin August 2011 - Present
BBVA Compass August 2009 - June 2010
Guaranty Financial Insurance Solutions Inc September 2005 - August 2009
Temple-Inland September 1996 - November 2005
Skills
Risk Management, Insurance, Financial Risk, Commercial Insurance, Account Management, Salesforce.com..., Program Management, Legal Liability, Project Management, Access, Due Diligence, Licensing, Regulatory Analysis, Auditing, Claim, Property & Casualty..., Customer Service, Compliance Analyst, Compliance, General Liability, Solution Focused..., Third Party Vendor..., Enterprise Risk..., Operational Risk..., Financial Risk..., Third Party..., Third Party Vendors, Project Portfolio..., Project Planning, Data Analysis, Operations Management, Quantative Analysis, Third Party Risk..., Underwriting Knowledge, Exceptional..., Complex Problem Solving, Management, Business Analysis, Financial Services
Education
The University of Texas at Austin
Bachelor of Science Degree, Design/Architecture
The National Alliance for Insurance Education and Research
Insurance/Risk Management
NetSpend, a TSYS Company January 2012 - Present
University of Texas at Austin August 2011 - Present
BBVA Compass August 2009 - June 2010
Guaranty Financial Insurance Solutions Inc September 2005 - August 2009
Temple-Inland September 1996 - November 2005
Skills
Risk Management, Insurance, Financial Risk, Commercial Insurance, Account Management, Salesforce.com..., Program Management, Legal Liability, Project Management, Access, Due Diligence, Licensing, Regulatory Analysis, Auditing, Claim, Property & Casualty..., Customer Service, Compliance Analyst, Compliance, General Liability, Solution Focused..., Third Party Vendor..., Enterprise Risk..., Operational Risk..., Financial Risk..., Third Party..., Third Party Vendors, Project Portfolio..., Project Planning, Data Analysis, Operations Management, Quantative Analysis, Third Party Risk..., Underwriting Knowledge, Exceptional..., Complex Problem Solving, Management, Business Analysis, Financial Services
Education
The University of Texas at Austin
Bachelor of Science Degree, Design/Architecture
The National Alliance for Insurance Education and Research
Insurance/Risk Management
Donna Thompson Donna Thompson's NetSpend, a TSYS Company Experience September 2009 - April 2010
Job Executive Assistant at Penske Truck Leasing
Industry Executive Office
Experience
Carson Tahoe Health April 2012 - February 2014
netSpend, a TSYS Company September 2009 - April 2010
netSpend, a TSYS Company April 2007 - August 2009
Carson Tahoe Health June 2005 - December 2006
Baskerville Donovan, Inc February 2003 - November 2004
GE Capital/GE Energy October 1989 - September 2002
Skills
Human Resources, Outlook, PowerPoint, Accounts Receivable, Office Management, Travel Arrangements, Salesforce.com, Customer Service, Interviews, Microsoft Excel, Microsoft Word, Calendaring, Executive..., Visio, BoardEffect portal, Executive Calendar..., Troubleshooting, Organization &..., Supervisory Experience, QuickBooks, Real Estate Transactions, Mac OS, Notary Public, WebEx
Education
Shorter College 2015 — 2016
Associate of Science, General Studies
Austin Community College 2008 — 2008
Business Administration and Management, General
Western Nevada College 2005 — 2006
Business Administration and Management, General
DePaul University 1994 — 1995
Business Administration and Management, General
Danbury Business Institute 1987 — 1988
Certificate, Professional Secretary
Carson Tahoe Health April 2012 - February 2014
netSpend, a TSYS Company September 2009 - April 2010
netSpend, a TSYS Company April 2007 - August 2009
Carson Tahoe Health June 2005 - December 2006
Baskerville Donovan, Inc February 2003 - November 2004
GE Capital/GE Energy October 1989 - September 2002
Skills
Human Resources, Outlook, PowerPoint, Accounts Receivable, Office Management, Travel Arrangements, Salesforce.com, Customer Service, Interviews, Microsoft Excel, Microsoft Word, Calendaring, Executive..., Visio, BoardEffect portal, Executive Calendar..., Troubleshooting, Organization &..., Supervisory Experience, QuickBooks, Real Estate Transactions, Mac OS, Notary Public, WebEx
Education
Shorter College 2015 — 2016
Associate of Science, General Studies
Austin Community College 2008 — 2008
Business Administration and Management, General
Western Nevada College 2005 — 2006
Business Administration and Management, General
DePaul University 1994 — 1995
Business Administration and Management, General
Danbury Business Institute 1987 — 1988
Certificate, Professional Secretary
Scott Gardner Sr. Scott Gardner Sr.'s NetSpend, a TSYS Company Experience June 2013 - Present
Job Vice President Human Resources at NetSpend, A TSYS Company
Industry Human Resources
Experience
NetSpend, A TSYS Company June 2013 - Present
Semi-Retired June 2010 - May 2013
Intuit February 2004 - January 2010
Electronic Clearing House, Inc. February 2004 - February 2008
B&G Search Consultants October 1999 - January 2004
United Online (formerly NetZero, Inc.) February 1999 - August 1999
Tekelec November 1991 - August 1998
TRW Information Services August 1988 - October 1991
Skills
Workforce Planning, Change Management, Organizational..., Onboarding, Organizational Design, HRIS, Vendor Management, Talent Management, Talent Acquisition, Call Center, Employee Benefits, Human Resources, Strategy, Employee Relations, Recruiting, Leadership, Training, Career Development, Executive Management, Employee Engagement, Hiring, Interviews, Benefits Administration, Product Management, Process Improvement, New Hire Orientations, Executive Search, Integration, SDLC, Screening Resumes, Benefits Negotiation, Management, Deferred Compensation, Policy, Applicant Tracking..., Succession Planning, Employer Branding, Personnel Management, College Recruiting, Mergers & Acquisitions, Internet Recruiting, Technical Recruiting, Sourcing, HR Consulting, Temporary Placement, Screening, Performance Management, Call Centers, Employee Training, HR Policies
Education
University of California, Los Angeles 1977 — 1979
Certificate, Human Resources and Employee Relations
University of Southern California 1972 — 1975
BA, History and Business
NetSpend, A TSYS Company June 2013 - Present
Semi-Retired June 2010 - May 2013
Intuit February 2004 - January 2010
Electronic Clearing House, Inc. February 2004 - February 2008
B&G Search Consultants October 1999 - January 2004
United Online (formerly NetZero, Inc.) February 1999 - August 1999
Tekelec November 1991 - August 1998
TRW Information Services August 1988 - October 1991
Skills
Workforce Planning, Change Management, Organizational..., Onboarding, Organizational Design, HRIS, Vendor Management, Talent Management, Talent Acquisition, Call Center, Employee Benefits, Human Resources, Strategy, Employee Relations, Recruiting, Leadership, Training, Career Development, Executive Management, Employee Engagement, Hiring, Interviews, Benefits Administration, Product Management, Process Improvement, New Hire Orientations, Executive Search, Integration, SDLC, Screening Resumes, Benefits Negotiation, Management, Deferred Compensation, Policy, Applicant Tracking..., Succession Planning, Employer Branding, Personnel Management, College Recruiting, Mergers & Acquisitions, Internet Recruiting, Technical Recruiting, Sourcing, HR Consulting, Temporary Placement, Screening, Performance Management, Call Centers, Employee Training, HR Policies
Education
University of California, Los Angeles 1977 — 1979
Certificate, Human Resources and Employee Relations
University of Southern California 1972 — 1975
BA, History and Business
Jill Noyce's NetSpend, a TSYS Company Experience March 2015 - Present
Job Senior Marketing Professional
Industry Marketing and Advertising
Experience
NetSpend, a TSYS Company March 2015 - Present
FleetCor December 2012 - September 2014
FleetCor December 2011 - December 2012
Lee Remodeling Construction Co., Inc April 2010 - December 2011
Outcomes Health Information Solutions May 2008 - March 2010
Dimension One Spas July 2005 - September 2006
Skills
Online Marketing, Event Management, Event Marketing, Direct Marketing, Database Management, CRM software, Graphic Design, Website Development, Email Marketing, Team Management, Budget Forecasts, Development of..., SEO, Online Advertising, Web Analytics, Lead Generation, Go-to-market Strategy, Trending, Retention Strategies, Copywriting, Salesforce.com, Analytics, Marketing, Public Relations, Management, Social Media, CRM, Marketing Strategy, Strategy
Education
College of Charleston
BA, Communication
College of Charleston
NetSpend, a TSYS Company March 2015 - Present
FleetCor December 2012 - September 2014
FleetCor December 2011 - December 2012
Lee Remodeling Construction Co., Inc April 2010 - December 2011
Outcomes Health Information Solutions May 2008 - March 2010
Dimension One Spas July 2005 - September 2006
Skills
Online Marketing, Event Management, Event Marketing, Direct Marketing, Database Management, CRM software, Graphic Design, Website Development, Email Marketing, Team Management, Budget Forecasts, Development of..., SEO, Online Advertising, Web Analytics, Lead Generation, Go-to-market Strategy, Trending, Retention Strategies, Copywriting, Salesforce.com, Analytics, Marketing, Public Relations, Management, Social Media, CRM, Marketing Strategy, Strategy
Education
College of Charleston
BA, Communication
College of Charleston
Beth Hutchison Deck Beth Hutchison Deck's NetSpend, a TSYS Company Experience March 2008 - Present
Job Vice President, Accounting & Finance
Industry Accounting
Experience
NetSpend, a TSYS Company March 2008 - Present
Tatum LLC November 2006 - March 2008
KPMG LLP January 2002 - November 2006
Skills
Financial Reporting, SEC filings, Sarbanes-Oxley Act, Revenue Recognition, CPA, Financial Audits, Accounts Payable, Auditing, Finance, Internal Controls, Account Reconciliation, Accounting, Accounts Receivable, Management, Forecasting
Education
The University of Texas at Austin - Red McCombs School of Business 1996 — 2001
MPA, Accounting
NetSpend, a TSYS Company March 2008 - Present
Tatum LLC November 2006 - March 2008
KPMG LLP January 2002 - November 2006
Skills
Financial Reporting, SEC filings, Sarbanes-Oxley Act, Revenue Recognition, CPA, Financial Audits, Accounts Payable, Auditing, Finance, Internal Controls, Account Reconciliation, Accounting, Accounts Receivable, Management, Forecasting
Education
The University of Texas at Austin - Red McCombs School of Business 1996 — 2001
MPA, Accounting
Kelly Geddis, CPA, CFE, CIA's NetSpend, a TSYS Company Experience December 2010 - Present
Job Internal Audit Manager
Industry Financial Services
Experience
NetSpend, A TSYS Company December 2010 - Present
American Express November 2008 - November 2010
American Express June 2007 - November 2008
American Express July 2005 - June 2007
American Express July 2003 - July 2005
Office of the Auditor General August 1999 - July 2003
Skills
Auditing, Internal Audit, Sarbanes-Oxley, Business Process..., Financial Analysis, Building Relationships, COSO, Operational Risk..., Microsoft Office, Data Analysis, Close Attention to..., Diligent, Reliable, Report Writing, Result Oriented, Collaborative Problem..., Multi Tasking, Inquiry-based Learning, Asking Questions, Keen Listener, Communication Skills, Commitment to Customer..., Business Process Mapping, Interpersonal Skill, Internal Controls, Dedication to..., Teamwork, PowerPoint, Visio, Project Management, Hands-on Approach, Action Oriented, Accountability, Team Building, Harmony, Achieve Results, Conscientious, Knowledge Sharing, Business Acumen, Enthusiasm to learn, Proactive self-starter, Motivation, Work Ethic, Process Improvement
Education
University of Arizona
Bachelor of Science (B.S.), Business Administration
NetSpend, A TSYS Company December 2010 - Present
American Express November 2008 - November 2010
American Express June 2007 - November 2008
American Express July 2005 - June 2007
American Express July 2003 - July 2005
Office of the Auditor General August 1999 - July 2003
Skills
Auditing, Internal Audit, Sarbanes-Oxley, Business Process..., Financial Analysis, Building Relationships, COSO, Operational Risk..., Microsoft Office, Data Analysis, Close Attention to..., Diligent, Reliable, Report Writing, Result Oriented, Collaborative Problem..., Multi Tasking, Inquiry-based Learning, Asking Questions, Keen Listener, Communication Skills, Commitment to Customer..., Business Process Mapping, Interpersonal Skill, Internal Controls, Dedication to..., Teamwork, PowerPoint, Visio, Project Management, Hands-on Approach, Action Oriented, Accountability, Team Building, Harmony, Achieve Results, Conscientious, Knowledge Sharing, Business Acumen, Enthusiasm to learn, Proactive self-starter, Motivation, Work Ethic, Process Improvement
Education
University of Arizona
Bachelor of Science (B.S.), Business Administration
Cary Polk Cary Polk's NetSpend, a TSYS Company Experience August 2012 - Present
Job Information Security Manager at NetSpend
Industry Financial Services
Experience
NetSpend, A TSYS Company August 2012 - Present
Commonwealth of Kentucky August 2010 - June 2012
Polk and Associates, Louisville, KY September 2008 - August 2010
Humana May 2005 - July 2008
Humana June 2004 - April 2005
Humana June 2003 - June 2004
Polk and Associates January 2001 - May 2003
Xodiax January 2000 - January 2001
Broadwing Communications May 1996 - December 1999
Skills
SANs GCIH Training, SANs CISSP Training, Virtualization of..., Reverse Engineering..., Securing VoIP, Information Security..., Security Awareness, Security Architecture..., Web Application Security, VPN (Array Networks,..., Security Management, Information Assurance, Information Security, Information Security..., Forensic Analysis, Intrusion Detection, Intrusion Prevention..., Compliance, CISM, Security+, GIAC, Security, IPS, Incident Response, Training, Cisco Technologies, Computer Security, Disaster Recovery, Firewalls, Information Security..., Information Technology, Networking, Network Security, Penetration Testing, Security Audits, VMware, VPN, Windows Server
Education
American College of Forensic Examiners Institute
Certified Forensic Examiner, Cyber/Computer Forensics and Counterterrorism
Jefferson Community College 1995 — 1997
European History
NetSpend, A TSYS Company August 2012 - Present
Commonwealth of Kentucky August 2010 - June 2012
Polk and Associates, Louisville, KY September 2008 - August 2010
Humana May 2005 - July 2008
Humana June 2004 - April 2005
Humana June 2003 - June 2004
Polk and Associates January 2001 - May 2003
Xodiax January 2000 - January 2001
Broadwing Communications May 1996 - December 1999
Skills
SANs GCIH Training, SANs CISSP Training, Virtualization of..., Reverse Engineering..., Securing VoIP, Information Security..., Security Awareness, Security Architecture..., Web Application Security, VPN (Array Networks,..., Security Management, Information Assurance, Information Security, Information Security..., Forensic Analysis, Intrusion Detection, Intrusion Prevention..., Compliance, CISM, Security+, GIAC, Security, IPS, Incident Response, Training, Cisco Technologies, Computer Security, Disaster Recovery, Firewalls, Information Security..., Information Technology, Networking, Network Security, Penetration Testing, Security Audits, VMware, VPN, Windows Server
Education
American College of Forensic Examiners Institute
Certified Forensic Examiner, Cyber/Computer Forensics and Counterterrorism
Jefferson Community College 1995 — 1997
European History
Rob Humble's NetSpend, a TSYS Company Experience April 2015 - Present
Job Director of Strategy
Industry Financial Services
Experience
NetSpend, a TSYS Company April 2015 - Present
Rent-A-Center January 2015 - April 2015
Rent-A-Center February 2013 - December 2014
Rent-A-Center March 2012 - February 2013
Celanese July 2011 - March 2012
Celanese 2010 - 2011
Harvard Business School August 2008 - May 2010
Celanese June 2009 - August 2009
Raytheon August 2007 - July 2008
Raytheon January 2007 - July 2007
Skills
Cross-functional Team..., Negotiation, Microsoft Excel, Training, Product Development, Six Sigma, Change Management, Strategic Planning, Competitive Analysis, Financial Modeling, Market Analysis, Process Improvement, Project Management, PowerPoint, Business Strategy, Manufacturing..., Innovation Management, International Project..., Financial Analysis, Leadership, Strategy, Market Research, Business Development, Business Analysis
Education
Harvard Business School
MBA, Strategy and General Management
Washington University in St. Louis
BSME, Mechanical Engineering
NetSpend, a TSYS Company April 2015 - Present
Rent-A-Center January 2015 - April 2015
Rent-A-Center February 2013 - December 2014
Rent-A-Center March 2012 - February 2013
Celanese July 2011 - March 2012
Celanese 2010 - 2011
Harvard Business School August 2008 - May 2010
Celanese June 2009 - August 2009
Raytheon August 2007 - July 2008
Raytheon January 2007 - July 2007
Skills
Cross-functional Team..., Negotiation, Microsoft Excel, Training, Product Development, Six Sigma, Change Management, Strategic Planning, Competitive Analysis, Financial Modeling, Market Analysis, Process Improvement, Project Management, PowerPoint, Business Strategy, Manufacturing..., Innovation Management, International Project..., Financial Analysis, Leadership, Strategy, Market Research, Business Development, Business Analysis
Education
Harvard Business School
MBA, Strategy and General Management
Washington University in St. Louis
BSME, Mechanical Engineering
Clarence Daniel's NetSpend, a TSYS Company Experience January 2007 - Present
Job Director, Operations and Reporting
Industry Financial Services
Experience
Netspend - a TSYS company January 2007 - Present
Destination Excellence April 2006 - September 2006
Green Mountain Energy Company December 2001 - March 2006
Stream International June 2001 - December 2001
Greenzebras October 2000 - April 2001
Garden.com October 1998 - September 2000
First USA 1995 - 1998
Pepsico/Pizza Hut 1989 - 1995
Skills
Call Center, Forecasting, Workforce Management, Vendor Management, Business Process..., Process Improvement, Operations Management, Analytics, Metrics, Cross-functional Team..., Customer Experience, Process Engineering, Change Management, Business Analysis, Six Sigma, Start-ups, Outsourcing, P&L Management, Data Analysis, Knowledge Management, ACD, Avaya PBX, Nortel switches, Capacity Planning, Call Routing, Budget, Operating Budgets, Budgets, Risk Management, Call Centers, Customer Satisfaction, Workforce Planning, Financial Services, Quality Assurance, Team Leadership, CRM, Analysis, Team Management, Training, Contact Centers, Leadership, E-commerce, Enterprise Software, Executive Management, Human Resources, Troubleshooting, Program Management, Customer Retention, IVR, Strategy
Education
Texas State University-San Marcos 1985 — 1988
BS
Salado High School 1982 — 1985
Netspend - a TSYS company January 2007 - Present
Destination Excellence April 2006 - September 2006
Green Mountain Energy Company December 2001 - March 2006
Stream International June 2001 - December 2001
Greenzebras October 2000 - April 2001
Garden.com October 1998 - September 2000
First USA 1995 - 1998
Pepsico/Pizza Hut 1989 - 1995
Skills
Call Center, Forecasting, Workforce Management, Vendor Management, Business Process..., Process Improvement, Operations Management, Analytics, Metrics, Cross-functional Team..., Customer Experience, Process Engineering, Change Management, Business Analysis, Six Sigma, Start-ups, Outsourcing, P&L Management, Data Analysis, Knowledge Management, ACD, Avaya PBX, Nortel switches, Capacity Planning, Call Routing, Budget, Operating Budgets, Budgets, Risk Management, Call Centers, Customer Satisfaction, Workforce Planning, Financial Services, Quality Assurance, Team Leadership, CRM, Analysis, Team Management, Training, Contact Centers, Leadership, E-commerce, Enterprise Software, Executive Management, Human Resources, Troubleshooting, Program Management, Customer Retention, IVR, Strategy
Education
Texas State University-San Marcos 1985 — 1988
BS
Salado High School 1982 — 1985
Lacey Daniel's NetSpend, a TSYS Company Experience June 2008 - Present
Job Director of National Account Management at Netspend a TSYS Company
Industry Financial Services
Experience
Netspend a TSYS Company June 2008 - Present
Harland Financial Solutions April 2006 - May 2008
Netzee, Inc. 1999 - 2001
AT&T 1999 - 1999
Skills
Salesforce.com, Account Management, Payments, Banking, Solution Selling, Sales, Business Development, Product Management, CRM, Sales Operations, Strategic Partnerships, Call Centers, Relationship Management, Leadership
Education
Clemson University 1993 — 1996
Bachelor of Science
Netspend a TSYS Company June 2008 - Present
Harland Financial Solutions April 2006 - May 2008
Netzee, Inc. 1999 - 2001
AT&T 1999 - 1999
Skills
Salesforce.com, Account Management, Payments, Banking, Solution Selling, Sales, Business Development, Product Management, CRM, Sales Operations, Strategic Partnerships, Call Centers, Relationship Management, Leadership
Education
Clemson University 1993 — 1996
Bachelor of Science
Annette Kochli's NetSpend, a TSYS Company Experience March 2002 - Present
Job National Sales Manager
Industry Financial Services
Experience
NetSpend, a TSYS Company March 2002 - Present
Skylight Financial September 2009 - June 2010
Skills
Payments, Banking, Cash Management, Commercial Banking, Loans, Electronic Payments, Relationship Management, Credit Cards, Financial Services, Business Development, Salesforce.com, Debit Cards, Leadership, Sales, Strategic Partnerships, Strategic Planning
Education
First Union National Bank Management Program
Banking
Georgia Southern University
Business Finance
NetSpend, a TSYS Company March 2002 - Present
Skylight Financial September 2009 - June 2010
Skills
Payments, Banking, Cash Management, Commercial Banking, Loans, Electronic Payments, Relationship Management, Credit Cards, Financial Services, Business Development, Salesforce.com, Debit Cards, Leadership, Sales, Strategic Partnerships, Strategic Planning
Education
First Union National Bank Management Program
Banking
Georgia Southern University
Business Finance
Elana Goldfrank's NetSpend, a TSYS Company Experience May 2009 - Present
Job Sr Business Analyst at NetSpend
Industry Information Technology and Services
Experience
NetSpend, a TSYS Company May 2009 - Present
Technisource July 2008 - May 2009
TSYS Prepaid October 2007 - July 2008
TSYS Prepaid April 2007 - October 2007
Skills
Business Analysis, SDLC, Requirements Gathering, CRM, Program Management, Visio, SQL, Process Improvement
Education
University of Colorado Boulder 2002 — 2006
B.A.
NetSpend, a TSYS Company May 2009 - Present
Technisource July 2008 - May 2009
TSYS Prepaid October 2007 - July 2008
TSYS Prepaid April 2007 - October 2007
Skills
Business Analysis, SDLC, Requirements Gathering, CRM, Program Management, Visio, SQL, Process Improvement
Education
University of Colorado Boulder 2002 — 2006
B.A.
Melinda Trevino's NetSpend, a TSYS Company Experience August 2013 - Present
Job Account Manager at NetSpend Corporation
Industry Financial Services
Experience
NetSpend, a TSYS Company August 2013 - Present
NetSpend Corporation July 2008 - July 2013
Skills
Business Development, Salesforce.com, Strategic Planning, Financial Services, CRM, Process Improvement
Education
McPherson College 1999 — 2002
St. Edward's University
Bachelor's degree, Psychology
NetSpend, a TSYS Company August 2013 - Present
NetSpend Corporation July 2008 - July 2013
Skills
Business Development, Salesforce.com, Strategic Planning, Financial Services, CRM, Process Improvement
Education
McPherson College 1999 — 2002
St. Edward's University
Bachelor's degree, Psychology
Judy Robertson, AAP's NetSpend, a TSYS Company Experience February 2004 - Present
Job Sanctions Analyst at NetSpend, a TSYS Corporation
Industry Financial Services
Experience
NetSpend, a TSYS Company February 2004 - Present
NetSpend Corporation March 2010 - June 2011
Invesco Aim May 2001 - December 2003
Skills
Banking, Call Centers, Change Management, Credit Cards, Customer Service, Financial Services, Payments, Policy, Process Improvement, Relationship Management, Risk Management, Vendor Management, Electronic Payments, Debit Cards, AML, Fraud, Payment Systems, Management, Business Process..., Training, Project Management, Team Building, Fraud Detection, Salesforce.com, ACH, Requirements Gathering, Customer Experience, Performance Management, Auditing, Visio, Enterprise Risk..., Coaching, Team Leadership, Operations Management, Finance, Financial Risk, Bank Secrecy Act, Due Diligence, Outlook, OFAC, Budgets, USA PATRIOT Act, KYC, Microsoft Excel, Operational Risk..., Operational Risk, E-payments, Chargebacks, Organizational..., Retail Banking
Education
Texas State University 1993 — 1997
BBA, Management
NetSpend, a TSYS Company February 2004 - Present
NetSpend Corporation March 2010 - June 2011
Invesco Aim May 2001 - December 2003
Skills
Banking, Call Centers, Change Management, Credit Cards, Customer Service, Financial Services, Payments, Policy, Process Improvement, Relationship Management, Risk Management, Vendor Management, Electronic Payments, Debit Cards, AML, Fraud, Payment Systems, Management, Business Process..., Training, Project Management, Team Building, Fraud Detection, Salesforce.com, ACH, Requirements Gathering, Customer Experience, Performance Management, Auditing, Visio, Enterprise Risk..., Coaching, Team Leadership, Operations Management, Finance, Financial Risk, Bank Secrecy Act, Due Diligence, Outlook, OFAC, Budgets, USA PATRIOT Act, KYC, Microsoft Excel, Operational Risk..., Operational Risk, E-payments, Chargebacks, Organizational..., Retail Banking
Education
Texas State University 1993 — 1997
BBA, Management