Outcomes Health Information Solutions
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Outcomes Health Information Solutions Employees
Enterprise Holdings January 2015 - Present
Amazon November 2014 - January 2015
Outcomes Health Information Solutions March 2014 - September 2014
MLP Financial September 2009 - September 2014
The Myers Group March 2014 - March 2014
Essex County College February 2010 - August 2011
Skills
Determined to Succeed, Articulate Communicator, Problem Solving, Organized Multi-tasker, Goal Oriented, Dedicated Professional, Charismatic Leadership, Concept Development, Team Building, Profitable Growth, Office Management, Professional Writing, Business Intelligence, Phone Etiquette, Organization, National Honor Society, Perfectionist, Outstanding time..., Conflict Resolution, Supervisory Skills, Customer Service, Compassion, Human Resources, Sales, Management, Store Management, Building Management, Passion for Helping..., Phlebotomy, Clerical Skills, Proficient Typing Skills, Filing, Assistant Teaching, Client Confidentiality, Tax Preparation, HIPAA, Teller Operations, Foster Care, Data Collection, Legal Research, Legal Writing, Legal Assistance, First Responder, Treasurers, Teamwork, Microsoft Office, PowerPoint, Microsoft Excel, Internet, Competitive Intelligence
Education
University of Pennsylvania 2011 — 2013
Neuroscience, 3.87
Essex County College
Associate's Degree, Biology
Children's of Alabama March 2015 - Present
HCCS - Healthcare Coding & Consulting Services April 2014 - November 2014
CT Services December 2011 - April 2014
Virginia College January 2013 - March 2013
Outcomes Health Information Solutions October 2010 - October 2011
DST Health Solutions June 2006 - October 2011
Skills
Medical Coding, ICD-10, Healthcare Information..., Medical Terminology, EMR, MPI, Data Analysis, Data Quality, ICD-9, CPT, HIPAA, Medical Billing
Education
George C Wallace State Community College-Hanceville 2001 — 2004
Associate of Science (AS), Health Information/Medical Records Technology/Technician
Cambia Health Solutions January 2014 - Present
Cambia Health Solutions May 2011 - Present
Outcomes Health Information Solutions 2009 - 2010
Schwabe Williamson & Wyatt 2005 - 2009
Skills
Healthcare, Risk, Compliance, Medicare, HIPAA, Health Insurance, Health Law
Education
Willamette University College of Law 2002 — 2005
Doctor of Law (J.D.)
Eastern Mennonite University 1997 — 2001
Bachelor of Science (B.S.), Psychology
Atlanta Botanical Garden October 2014 - Present
Outcomes Health Information Solutions July 2011 - October 2014
Outcomes Health Information Solutions November 2010 - July 2011
Outcomes Health Information Solutions August 2008 - November 2010
Outcomes Health Information Solutions October 2007 - August 2008
Outcomes Health Information Solutions January 2007 - October 2007
Tarpon Turtle January 2006 - October 2007
The Bahamian Field Station 1999 - 2002
Skills
Applicant Tracking..., HIPAA, Healthcare Information..., Healthcare Management, Recruiting, Hospitals, Strategic Planning, Process Improvement, Management, Medicare, EMR, Project Planning, Managed Care, Employee Relations, Business Strategy, Team Building, Account Management, System Administration, Performance Management, SDLC, Training, Software Documentation, Outlook, Nursing, Talent Acquisition, Temporary Placement, Onboarding, Hiring, Internet Recruiting, Change Management, Sourcing, Healthcare Industry, Leadership, Payroll, Business Development, Human Resources, Analysis, Budgets, College Recruiting, Project Management, Technical Recruiting, Start-ups, Interviews, Job Fairs, Benefits Administration, Contract Recruitment, Employee Benefits, Exceptional People..., Communication Skills, Workforce Planning
Education
University of Michigan 1974 — 1975
N/A, Business Administration and Management, General
Central Michigan University 1972 — 1973
N/A, Business Administration and Management, General
Hillman Community 1961 — 1972
College Prep, Business Administration and Management, General
MD Anderson Cancer Center March 2015 - Present
Houston Methodist October 2014 - March 2015
The University of Texas Health Science Center at Houston May 2009 - October 2014
Outcomes Health Information Solutions 2010 - 2011
Skills
Medical Billing, Medical Coding, Accounts Receivable, Health Insurance, Financial Analysis, Team Building, Surgery, General Surgery, Orthopedic, Neurosurgery, HIPAA, Clinical Research, Medical Terminology, Revenue Cycle, Medical Records, EHR, ICD-9, EMR
Education
Texas A&M University School of Law 2015 — 2019
Candidate - Juris Doctorate 2019
University of Houston - Downtown 2013 — 2014
Bachelor of Science (B.S.) - Social Sciences, Social Sciences, 3.9
Houston Community College 2011 — 2012
Associate of Arts (A.A.), General Studies, 3.90
Fordham University 1998 — 2001
n/a, English Language and Literature, General
Reproductive Health Care January 2015 - Present
Active Physical Medicine March 2014 - January 2015
Robert G Feldman, MD January 2006 - January 2015
Marathon Health February 2012 - September 2014
CIRCOR International, Inc. February 2012 - September 2014
Outcomes Health Information Solutions October 2013 - December 2013
Senior Clinical Trials January 2006 - April 2011
Skills
Healthcare, Wellness, Health Education, Preventive Medicine, Prevention, Family Medicine, Disease Management, Wellness Coaching, Nutrition, Treatment, Patient Education, Primary Health Care, Corporate Health, Physicals, Motivational..., Internal Medicine, Women's Health, Healthcare Management, Hospitals, Trigger Point Therapy, Capillary Puncture, Physical Medicine, HEDIS, Home Care, Clinical Research, Medicine, Physician Assistants, Geriatrics, Biometric Screening, Pre Operative Clearance, Allergy and Asthma, HEDIS Measures, Clinical Trials, Home Health Assessment, Coumadin Management, Dementia Screening, Reproductive Health, Infectious Diseases, Contraception, Immunization
Education
Midwestern University (AZ) 1998 — 2000
Master of Medical Science, Physician Assistant Studies
California State University-Long Beach 1994 — 1997
Bachelor of Science (BS), Medical Microbiology and Bacteriology, Cum Laude
Kenmore West High School 1981 — 1985
Peak Resources January 2015 - Present
Insight Global October 2013 - February 2014
Outcomes Health Information Solutions August 2013 - October 2013
CSI Tech Healthcare IT February 2012 - May 2013
Outcomes Health Information Solutions November 2011 - January 2012
Carlton. G. Watkins Center, Area Mental Health March 2011 - April 2011
Skills
Medical Coding, CPT, ICD-9-CM, ICD-10-CM/PCS, EMR, EHR, Medical Records, 3M Encoder, MatrixCare, Epic, Canopy Power, Cerner, NextGen, E-Clinical Works, Mosaic Electra, Clinician's Desktop, Customer Satisfaction, Critical Thinking, Healthcare Information..., Chart Abstraction, Citrix, Healthcare, Health Information..., HIPAA, Security, Release of Information, Information Technology, IT Desktop Support, Microsoft Office, Creative Problem Solving, Team Leadership, Management, Team Building, Training, Administrative Support, Attention To Detail, Time Management, Building Relationships, Emotional Intelligence, Healthcare Consulting, Software Documentation, Encoders, Change Management, Business Process..., Epic Systems, Healthcare Management, Problem Solving
Education
DeVry University 2009 — 2011
Associate of Science, Health Information Technology
R.E.T.S. Electronic School 1981 — 1983
Certificate, Electrical and Electronics Engineering
Endicott College
AS, Radio/Television
Chem Tel November 2013 - May 2014
Humana August 2013 - September 2013
Sweet Water Nursing home June 2013 - July 2013
Outcomes Health Information Solutions March 2013 - July 2013
MK Phlebotomy March 2012 - November 2012
Kforce August 2011 - October 2011
Primary Care Physicians Alliance February 2011 - July 2011
LoCicero Medical Group September 2010 - February 2011
The Tampa Tribune July 2008 - September 2010
Caban Skin Institute April 2009 - June 2009
Skills
Phlebotomy, Medical Assisting, Triage, Laboratory, Healthcare, Epic Systems, EMR, Venipuncture, EKG, Vital Signs, Medicine, Healthcare Management, Medical Records, Hospitals, Medical Terminology, CPR Certified, Health Education, HIPAA, Patient Safety, EHR
Education
Concorde Career Institute-Tampa 2008 — 2009
Medical Assistant Diploma, Medical/Clinical Assistant
Outcomes Health Information Solutions March 2013 - Present
The Manhattan Club November 2011 - May 2012
The Manhattan Club 2011 - 2012
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Process Scheduler, Hotels, Call Centers, Medical Billing, CPT, ICD-9, Medical Coding
Education
Everest University-Tampa 2010 — 2012
Associate's Degree, Medical Insurance Specialist/Medical Biller/Coding
Outcomes Health Information Solutions 2013 - Present
jcpenney October 2009 - December 2012
Home Instead Senior Care February 2012 - November 2012
Education
Everest University-Tampa 2010 — 2012
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller
RemX Financial Staffing February 2013 - Present
Outcomes Health Information Solutions February 2013 - Present
Wipro BPO August 2009 - Present
Alcatraz Media April 2009 - June 2009
TRX February 2007 - August 2008
Marriott International November 2004 - February 2007
Spherion March 2004 - July 2004
Carlson Wagonlit Travel June 2000 - May 2003
Skills
Hotels, Microsoft Excel, Amadeus, Event Management, Teamwork, Team Building, Travel Management, Account Management, Call Center, Windows, Social Networking, Event Planning, Sabre, Time Management, Contract Negotiation, Cruises, Business Travel, Microsoft Word, Recruiting, Call Centers, Customer Satisfaction, Customer Service, Training
Education
Dekalb Technical College 1992 — 1992
Continued education course, Intro to Micro Computers
Heritage High School 1987 — 1990
High School, High School/Secondary Diplomas and Certificates
Druid Hills High School 1985 — 1987
High School, High School/Secondary Diplomas and Certificates
Nerium International August 2014 - Present
Metabolic Research Centers of Conway, Little Rock, and North Little Rock September 2014 - March 2015
Outcomes Health Information Solutions August 2014 - February 2015
Table Mesa Bistro 2014 - 2014
White County Medical Center October 2012 - February 2013
Presbyterian Hospital of Dallas May 2001 - September 2007
Baptist Health January 2000 - May 2001
Skills
Medical/Surgical, Critical Care, ICU, EMR, Healthcare, PALS, Healthcare Management, Pediatrics, Clinical Research, Healthcare Information..., Acute Care, EHR, Surgery, Patient Advocacy, Home Care, Patient Education, ACLS, Nursing, BLS, Inpatient, Wellness, Epic Systems, Health Education, Medical Terminology, Medical Records, HIPAA, Medical-Surgical, Hospitals, Patient Safety
Education
National Associations of Medical Sales Representatives 2015 — 2015
Medical Sales Representative Certification, Medical Sales Representative Training
Baptist Health Schools-Little Rock 1997 — 2000
Diploma, Registered Nursing/Registered Nurse
Hendrix College 1987 — 1992
1992, Psychology
Southside High School Fort Smith, AR 1985 — 1987
High School Diploma, High School/Secondary Diplomas and Certificates
Outcomes Health Information Solutions February 2012 - Present
Medegen medical 2006 - 2011
IRS 1999 - 2004
Skills
Data Entry Specialist, Customer Service Rep, Quality Auditor, Tax examiner, Social Networking, medical records, Accounts Receivable, Insurance verification, Chart Documentation, Ncct certified medical..., Medical Records, Medical Terminology, Medical Coding, Customer Service, Training, Healthcare, HIPAA, Microsoft Office, Public Speaking, Team Building, Microsoft Excel, Microsoft Word, Outlook, Leadership, Strategic Planning
Education
Anthem Career College-Memphis 2012 — 2014
Associates of Applied Science, Medical Billing and Coding, A
Anthem College-Phoenix 2012 — 2014
Associate's of Science Degreee, Health Services Administration, A
Anthem Career College-Memphis 2012 — 2013
Diploma, Medical Billing And Coding, 4.0 GPA
Memphis Institute of Technology 1986 — 1987
certification, Computer Programming and Operations
SleepMed Therapy Service May 2014 - Present
PRGX May 2011 - May 2014
Outcomes Health Information Solutions March 2011 - April 2011
Attain Med, Inc. May 2010 - June 2010
Owens & Minor August 2007 - June 2009
Coloplast October 2004 - June 2007
Sentinel Health Management Resources September 2004 - September 2005
Skills
Medical Records, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Medisoft, HIPAA, Customer Service, Research, Indexing, Quality Assurance, Medicaid, Medicare, Document Scanning, Healthcare, Medicine, Medical Terminology
Education
Everest Institute-Marietta 2010 — 2011
Medical Billing and Coding Diploma, Medical Insurance Billing/Coding, 4.0
NCR Corporation April 2014 - Present
NCR Corporation May 2013 - January 2014
C.R.E.E.P. (Community Radio Entertaining and Empowering the People) February 2013 - June 2013
Outcomes Health Information Solutions November 2010 - February 2011
Talecris Plasma Resources April 2008 - January 2009
Glendale Adventist Medical Center April 2006 - April 2008
Skills
Core Competences, Customer Service, Microsoft Office, Problem Solving, Office Administration, Employee Relations, Recruiting, Administrative..., Human Resources, Performance Management, HIPAA, Onboarding, Interviews, Time Management, Process Scheduler, Invoicing, Telephone Skills, Leadership, Management, Microsoft Excel, Process Improvement, Screening, Training
Education
Faulkner University 2008 — 2010
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Pensacola State College 2001 — 2003
Vocational, Medical Office Assistant/Specialist
Centers for Disease Control and Prevention September 2014 - Present
Primerica January 2015 - Present
Danya International, Inc. November 2013 - September 2014
Danya International, Inc. February 2013 - October 2013
Centers for Disease Control and Prevention September 2012 - January 2013
Kaiser Permanente July 2010 - January 2013
Outcomes Health Information Solutions March 2010 - July 2010
Comcast October 2009 - March 2010
WVUA-TV June 2008 - August 2008
Skills
Social Media, Editing, Strategic Communications, Customer Service, Public Relations, Public Health, Blogging, Public Speaking, Research, Social Media Marketing, Health Communication, Term Life Insurance, Digital Communication, Leadership, Financial Management..., Data Analysis, Newsletters, Financial Services
Education
American Public University System 2011 — 2013
Master of Public Health (MPH)
University of Alabama 2005 — 2009
Bachelor of Arts (B.A.), Communication and Media Studies
Northridge High School 2001 — 2005
Advanced High School Diploma
Centene Corporation October 2011 - Present
Inovalon August 2010 - October 2011
Saint Joseph Health System June 2009 - October 2010
University of Kentucky Medical Center March 2006 - August 2010
Outcomes Health Information Solutions October 2009 - April 2010
University of Kentucky Medical Center November 2003 - February 2006
REGISTRAT, Inc. March 2001 - June 2004
King Communications May 2000 - October 2001
Various Law firms January 1984 - May 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Visio, RightFax, TruCare, Amisys, Business Objects, InterQual, ADP Payroll, Hospitals, Medicaid, Managed Care, Healthcare, Medicare, Healthcare Management, Case Managment, HIPAA, Health Policy
Education
Eastern Kentucky University 2003 — 2005
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse
University of Kentucky 1997 — 2000
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
PRGX December 2012 - July 2013
Crestwood Medical Center October 2008 - November 2012
Outcomes Health Information Solutions October 2010 - July 2012
Maxim Healthcare Services January 2008 - December 2008
Huntsville Hospital January 2004 - December 2007
Skills
RHIT, CCDs, Medical Coding, Auditing, Clinical Data Management, ICD-9-CM, Inpatient, Outpatient Surgery, Outpatient Orthopedics, Radiology, Emergency Room, Epic Systems, Microsoft Office, Meditech, CPT, ICD-9, ICD-10
Education
Athens State University 2005 — 2006
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
John C Calhoun State Community College 2004 — 2005
Associate of Arts (AA), Pre-Law Studies/General Education
George C Wallace State Community College-Hanceville 2003 — 2004
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
National Government Services (NGS) May 2015 - Present
United States Coast Guard Auxiliary October 2012 - Present
Cahaba GBA April 2013 - May 2015
EPB December 2012 - April 2013
United States Coast Guard Auxiliary February 2009 - October 2012
Outcomes Health Information Solutions February 2010 - August 2010
Skills
Accounting, Word, PowerPoint, Excel, A+ Certified, Microsoft Office, Integrity, Reliability, Problem Solving, Collaborative Problem..., Result Oriented, Communicate Clearly, Public Speaking, Close Attention to..., Analytical Skills, Analytic Thinking, Critical Thinking, High degree of..., Creativity, Proposal Writing, Team Building, Policy, Team Leadership, Leadership Development, Government, Security, Leadership, Supervisory Skills, Process Improvement, Accounts Payable, Training, Customer Service, Risk Management, Analysis, Fraud, Finance, Internal Controls, Financial Statements, Internal Audit, Teamwork, Budgets, Auditing, Microsoft Excel
Education
The University of Tennessee at Chattanooga 2014 — 2016
Master of Business Administration (M.B.A.)
The University of Tennessee at Chattanooga 2011 — 2013
Bachelors of Science in Business Administration, Accounting, 3.95 Summa Cum Laude
Chattanooga State Community College 2009 — 2011
Associate of Science (A.S.), General Transfer, 3.95 Summa Cum Laude
Georgia Northwestern Technical College 1991 — 1993
Credit Diploma, Practical Nursing, 3.21
Amazon July 2015 - Present
Coventry Health Care, an Aetna Company (Integrity Staffing) May 2014 - March 2015
Examination Management Services, Inc. November 2013 - May 2014
Outcomes Health Information Solutions November 2012 - May 2014
Walmart June 2010 - November 2012
Sam's Club March 2008 - June 2010
Beverage Distributors Co January 2001 - November 2007
Eagle Window of Colorado July 2000 - December 2000
Best Buy Co., Inc November 1996 - May 2000
Skills
Inventory Management, Outlook, Microsoft Excel, Microsoft Word, Windows, Process Scheduler, Technical Support, Loss Prevention, CICS, Microsoft Publisher, PABX, System Administration, Programming, WAN, Telephone Skills, Customer Service, Administration, Training, Quality Assurance, Process Improvement, Supervisory Skills, Data Entry, HIPAA, Healthcare, Microsoft Office, PowerPoint, Public Speaking, Team Building, Event Planning, Strategic Planning
Education
Brookdale Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Computer Programming
Ultimate Medical Academy 2011 — 2012
Diploma, Medical Billing and Coding, A
Sure Foundation Theological Institute 2007 — 2009
Associate, Christian Studies, A
TESST College of Technology-Beltsville 1990 — 1991
AS, Electronic Engineering Technology, A
US Army Signal School 1982 — 1982
Certification, Electrical/Electronics Maintenance and Repair Technology, Pass
MedShare March 2012 - Present
IOD Incorporated March 2010 - November 2011
Outcomes Health Information Solutions April 2009 - February 2010
Skills
Microsoft Office, Customer Service, Volunteer Management, Microsoft Excel, PowerPoint, Nonprofits, Event Planning, Research, Microsoft Word, Data Analysis, Community Outreach, Process Improvement, Team Building, Social Networking, Public Relations
Education
Georgia Perimeter College 2008 — 2010
Associate of Science (A.S.), Business Administration, Management and Operations
NetSpend, a TSYS Company March 2015 - Present
FleetCor December 2012 - September 2014
FleetCor December 2011 - December 2012
Lee Remodeling Construction Co., Inc April 2010 - December 2011
Outcomes Health Information Solutions May 2008 - March 2010
Dimension One Spas July 2005 - September 2006
Skills
Online Marketing, Event Management, Event Marketing, Direct Marketing, Database Management, CRM software, Graphic Design, Website Development, Email Marketing, Team Management, Budget Forecasts, Development of..., SEO, Online Advertising, Web Analytics, Lead Generation, Go-to-market Strategy, Trending, Retention Strategies, Copywriting, Salesforce.com, Analytics, Marketing, Public Relations, Management, Social Media, CRM, Marketing Strategy, Strategy
Education
College of Charleston
BA, Communication
College of Charleston
Maxim Healthcare Services August 2015 - Present
MinuteClinic August 2014 - Present
Wound Healing Associates August 2013 - August 2014
United States Air Force 2010 - August 2013
Outcomes Health Information Solutions 2013 - 2013
Skills
Family Medicine, Hospitals, BLS, Healthcare, ACLS, Clinical Research, PALS, Critical Care, Healthcare Management, Acute Care, Nursing, Medical/Surgical, Patient Education, Customer Service, EMR, Pediatrics
Education
The Johns Hopkins University 2008 — 2010
MSN, Family nurse practitioner
Emory University 2007 — 2008
Wound, Ostomy, & Continence Certification
Utah Valley University 2005 — 2006
BSN, Registered Nursing/Registered Nurse
BYU
Outcomes Health Information Solutions March 2014 - Present
Wells Fargo September 2011 - February 2014
FDA November 2005 - April 2011
Skills
Cpr Certified, BLS, Medical Terminology, Patient Safety, Hospitals, Radiology, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, HIPAA, OB/GYN, Healthcare
Education
Sanford-Brown College-Atlanta 2011 — 2013
Diagnostic Medical Sonography
Georgia State University 2004 — 2010
Bachelor of Arts (BA), Sociology
Coal Country Community Health March 2015 - Present
HealthPort LLC March 2013 - February 2015
Outcomes Health Information Solutions February 2012 - March 2013
Select Merchandising Services September 2011 - February 2012
Frontier Communications May 2008 - September 2011
TelePacific February 2005 - May 2008
Skills
Data Entry, Word, Excel, Merchandising, Retail, Customer Service, Visual Merchandising, Inventory Control, Microsoft Office, Management, Microsoft Excel, Microsoft Word, Outlook, Leadership
Education
Clover Park Technical College 2004 — 2004
Certificate, Floral Design
Clover Park Technical College 2003 — 2004
Certificate, Customer Service/Call Center Specialist
Home School 1990 — 1996
Diploma, GED
Children's Healthcare of Atlanta April 2015 - Present
Outcomes Health Information Solutions March 2013 - April 2015
Polaris Marketing Research 2004 - March 2013
LEG Consulting Group 2007 - 2010
Skills
Microsoft SQL Server, IT Management, Business Intelligence, Process Improvement, SharePoint, Active Directory, Vendor Management, JavaScript, jQuery, HTML, CSS, Business Process..., Business Strategy, SQL, Data Warehousing, Databases, SSIS, T-SQL, SSRS, Database Design, Project Management
Education
Georgia State University
Master of Science (M.S.), Managing IT
Georgia State University 2001 — 2004
B.B.A., Computer Information System
Outcomes Health Information Solutions November 2012 - Present
Doctors' Hospital of Michigan October 2008 - May 2011
North Oakland Medical Centers November 2000 - October 2008
Skills
EHR, EMR, Healthcare Information..., Healthcare, Healthcare Management, Hospitals, Nursing, Health Education, Clinical Research, Case Management, Patient Safety, Medical Records, Medical Terminology, Epic Systems, Medical Coding, Microsoft Office, Customer Service, Informatics, Outlook, Data Analysis
Education
Baker College of Clinton Township 2004 — 2007
Associate of Science (AS), Health Information/Medical Records Technology/Technician
Ross Medical Education Center 1999 — 2000
Certificate, Medical/Clinical Assistant
WestRock Company October 2013 - Present
Heritage Property Management Ltd September 2013 - October 2013
Benson Integrated Marketing Solutions July 2013 - September 2013
Outcomes Health Information Solutions August 2012 - May 2013
Outcomes Health Information Solutions May 2012 - November 2012
LexisNexis December 2011 - May 2012
Skills
Accounts Payable, Microsoft Word, QuickBooks, Invoicing, Sales, Microsoft Office, Microsoft Excel, Outlook, Customer Service, Data Entry, PowerPoint, Leadership, Time Management, Mathematics, Problem Solving, Communication, Analytical Skills, Microsoft Dynamics SL, Call Centers, HIPAA, Telephone Skills, Critical Thinking, Team Leadership, Retail, Freight Auditing
Education
Gwinnett Technical College 2012 — 2014
Associate of Science (A.S.), Accounting
Gordon College (GA) 2006 — 2008
Associate of Science (A.S.), physicians assistant
Redan High School 2004 — 2006
Meadowcreek High School 2002 — 2004
Asurion July 2014 - Present
West Corporation October 2010 - July 2014
AT&T Global Services July 2012 - January 2013
MarketLinkx Direct November 2010 - January 2012
Outcomes Health Information Solutions January 2011 - May 2011
UnitedHealthcare November 2003 - May 2007
Skills
Customer Service, Account Management, Call Centers, CRM, Sales, Sales Management, Contract Negotiation, Business Development, Marketing, Public Relations, Strategic Planning, Negotiation, Call Center, Event Management, Interviews, Account Reconciliation
Education
Georgia State University 2014 — 2016
Bachelor of Business Administration (BBA), School of Accountancy
Monroe College 2003 — 2005
Associate's degree, Computer Science
Albert Merril School Of Business 1995 — 1997
Administrative Assistant and Secretarial Science, General
GK Sports Management March 2015 - Present
GK Entertainment & Sports Management December 2011 - Present
GK Entertainment & Sports Management December 2011 - Present
Outcomes Health Information Solutions December 2009 - April 2012
DAJ Auto Sales February 2006 - November 2010
ATC Healthcare April 2004 - January 2007
Skills
Recruiting, Human Resources, Training, Sales, Sourcing, Interviews, Customer Service, Management, College Recruiting, Screening, HRIS, Microsoft Office, Hiring, Research, Temporary Placement, Coaching, Program Management, Software Documentation, Data Entry, Healthcare
Education
Southern Polytechnic State University 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Social Psychology
DeVry University 2005 — 2009
Bachelor Of Science, System, Networking, and LAN/WAN Management/Manager
ProMedica February 2014 - Present
Martin Army Community Hospital October 2013 - February 2014
Outcomes Health Information Solutions February 2013 - May 2013
Ethica Health & Retirement Communities July 2012 - August 2012
Skills
Medical Records, Medical Terminology, HIPAA, EMR, Hospitals, Healthcare Management, Healthcare Information..., Healthcare, Medical Coding, Medical Billing, ICD-9, CPT, EHR, Inpatient, Nursing
Education
University of Toledo 2015 — 2017
Bachelor’s Degree, Health/Health Care Administration/Management
DeVry University-Illinois 2010 — 2012
Associate of Applied Science (A.A.S.), Health Information/Medical Records Technology/Technician, 3.62
Walgreens April 2012 - Present
Chiro One Wellness Centers July 2013 - May 2014
Patterson Medical August 2012 - July 2013
Outcomes Health Information Solutions June 2012 - March 2013
Healthport LLC August 2010 - December 2011
Fiserv October 2008 - April 2010
Midwest Steel Blanking October 2007 - October 2008
Skills
Customer Service, Medical Records, HIPAA, Microsoft Excel, Data Entry, Microsoft Word, PowerPoint, Telephone Skills, Outlook, Time Management, Microsoft Office, Customer Satisfaction, Sales, Teamwork, Software Documentation, Inventory Management, Cashiering, Retail, Retail Sales, Merchandising, Training, Healthcare, Medical Terminology, Call Centers, Inventory Control, Process Improvement, Phone Etiquette, Cash Register
Education
DeVry University 2013 — 2015
Bachelor of Science (B.S.), Health/Health Care Administration/Management
College of DuPage 2008 — 2013
Associate of Science (A.S.), Health Information Technology
Proviso West 2003 — 2007
High School Diploma, General Education
ProTherapy Supplies May 2013 - May 2014
Outcomes Health Information Solutions March 2011 - July 2011
Skills
Customer Service, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, System Administration, Medical Records, PowerPoint, Strategic Planning
Education
American InterContinental University 2014 — 2016
Bachelor of Arts (B.A.), Medical/Health Management and Clinical Assistant/Specialist
Georgia Medical Institute 2002 — 2003
Certificate, Medical Assisitant
Outcomes Health Information Solutions 2012 - Present
Walgreens April 1983 - May 2012
Skills
Medication Therapy..., Certified Immunizer, Pharmacy Automation, Pharmacists, Immunization, Patient Counseling, Community Pharmacy, Pharmacy, Compounding, Clinical Pharmacy, Medicare Part D, Pharmacy Practice, Hospital Pharmacy, Mail Order Pharmacy, Prescription, Medication..., Sales, ARC-3, Microsoft Word, PowerPoint, Microsoft Excel, Photoshop, Outlook
Education
College of DuPage 2012 — 2013
Office Management and Supervision, 5
University of Illinois at Chicago 1973 — 1978
Bachelor's Degree of Science, Pharmacy, Pharmaceutical Sciences, and Administration, 4.5
Riverside-Brookfield HS 1969 — 1973
Mathematics and Science, 4.5
Styles by Sy May 2003 - Present
REMX /OUTCOMES HEALTH INFO SOLUTIONS February 2012 - May 2012
Outcomes Health Information Solutions February 2012 - April 2012
Alpine Access August 2011 - February 2012
Revolutionz Beauty Supply May 2005 - November 2011
INTERNATIONAL HOUSE OF PANCAKES June 2001 - July 2002
KROGER GROCERY STORE June 2000 - June 2001
Skills
Customer Service, Management, Telemarketing, Retail Sales, Process Scheduler, HIPAA, Medical Records, Call Center, Program Management, Data Entry, Outlook, Microsoft Office, Process Improvement, Inventory Management, Microsoft Excel, Customer Satisfaction, Access, Microsoft Office 2007, Team Building, Microsoft Word, Appointment Scheduling, Call Centers
Education
Ashford University 2011 — 2014
Bachelor's degree, Criminal Justice and Corrections
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Criminal Justice
Gwinnett Technical College 2003 — 2004
Continuing Education
Collins Hill High School 1999 — 2003
High School, Criminal Justice/Law Enforcement Administration
Colins Hill High 1998 — 2003
High School Diploma, General Studies
Mckesson Specialty Health November 2014 - January 2015
Best Western International June 2014 - August 2014
Connextions December 2013 - June 2014
Bookbyte.com August 2012 - November 2012
Seterus,Inc June 2012 - July 2012
Outcomes Health Information Solutions April 2012 - May 2012
Bookbyte.com July 2003 - March 2011
Skills
Data Entry, Outlook, Customer Service, 10 Key, Microsoft Word, Microsoft Office, Microsoft Excel, Windows, Healthcare, Medical Records, Medisoft, Leadership, HIPAA, Customer Satisfaction, Public Speaking, Inventory Management, Hospitals, CPT, Research, Call Centers, Human Resources, Medical Coding, Teamwork, Accounts Receivable, HCPCS, ICD-9, Human Anatomy, Copying, Anatomy, Training, Numeric Filing, Medical Office, 40 wpm, MsWord, Excel...
Education
Everest Institute-Tigard 2011 — 2012
MIBC, Diploma, Medical Insurance Specialist/Medical Biller, 4.0
Outcomes Health Information Solutions March 2014 - Present
Self employed January 2013 - Present
Pine Forest Camp and PFC Cheerleading Camp July 2014 - September 2014
NaviHealth, Inc. September 2013 - February 2014
Mercy Health System August 2012 - January 2013
Maxim Healthcare Services 2009 - 2010
Binghamton University 2000 - 2007
Skills
Healthcare, Nursing, Home Care, Clinical Research, Patient Safety, Managed Care, Physician Relations, Healthcare Information..., Assessment, Billing Systems, Collaborative Working, Data entry, Excel, Team Leadership, Leadership Development, Mentoring, Nursing Education, Nursing Homes, Program Management, Microsoft Office, Organizational..., PowerPoint, Planning, Public Relations, Quality Management, Research, Problem Solving, Teamwork, Writing, Quality Assurance, HEDIS, Clinical, Health, Customer Relations, Disease Management, Case Management, Healthcare Management, Supervisory Skills, Healthcare IT, Administration, Team Building, Process Improvement, Compliance, Public Health, EMR, Teaching, Performance Improvement, Coaching, Data Entry
Education
State University of New York at Binghamton 2000 — 2006
MASTER's science, COMMUNITY HEALTH NURSING
State University of New York at Binghamton 2000 — 2006
Master of Science (MS), Community Health Nursing
College Misericordia
BSN, Nursing Science
UnitedHealth Group February 2012 - Present
Medisys,Inc November 2011 - December 2011
Outcomes Health Information Solutions March 2010 - June 2010
Outcomes Health Information Solutions March 2009 - June 2009
Dominick Zangari, M.D. Eye Physician and Surgeon May 2006 - June 2008
Skills
Medical Records, EMR, HIPAA, Healthcare, HEDIS, Nursing, EHR, Medical Terminology, Pediatrics
Education
Georgetown University 1978 — 1982
BS, Nursing
OccuVax August 2014 - Present
The Blackburn Group, Inc. June 2012 - Present
Fairless Legal Nurse Consulting October 2011 - Present
Outcomes Health Information Solutions April 2011 - December 2011
MedAssurant, Inc. August 2010 - March 2011
Hospice Family Care December 2004 - July 2008
Skills
Medical records analysis, Screening cases for..., Chronologies, Case Management, Medical Records, Home Care, medical/legal research, Medicare SetAsides, EMR, Medicine, Medical/Surgical, Medicare, Surgery, Nursing Education, Clinical Research, Long-term Care, Patient Safety, Healthcare Management, Orthopedic, Healthcare, Quality Improvement, Nursing, Inpatient, Case Managment, Pediatrics, Hospice & Palliative..., Wound Care, BLS, Health Education, Managed Care, Medication..., Medical Terminology, Utilization Management, Patient Advocacy, HIPAA, Patient Education, Healthcare Consulting, Healthcare Information..., Medical Coding, Legal Nurse Consulting, Elder Care, Public Health, Physicians, Treatment, Medicaid, EHR, Disease Management, ACLS, Informatics, Acute Care
Education
Capella University 2013 — 2016
Master of Public Health (M.P.H.), Health Care Policy, 4.0
University of Alabama Huntsville 1989 — 1991
BSN, Nursing
University of Tennessee-Knoxville 1970 — 1976
Home Economics, Child Development & Family Relationships
University of Tennessee at Martin
University of Tennessee at Martin
ClaimFox, Inc. April 2014 - Present
Critiques by Tiff 2013 - Present
Outcomes Health Information Solutions February 2014 - April 2014
Enterprise Solutions Consulting June 2013 - September 2013
Cornerstone Records Management November 2012 - February 2013
Urology Group of New Jersey September 2011 - November 2011
NYU Hospital for Joint Diseases January 2011 - September 2011
Robert Wood Johnson University Hospital Rahway October 2009 - March 2011
Rajeev Motiwala, MD May 2008 - July 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Public Speaking, Medical Records, EMR, HIPAA, Telephone Skills, Informatics, Invoicing, Editing, Outlook, Hospitals, Surgery, Data Entry, Spreadsheets, Administrative..., Healthcare Management, Insurance, Health Insurance, Medical Terminology, Healthcare, Time Management, Healthcare Information..., EHR, Patient Safety, Orthopedics, Medical Billing
Education
Essex County College 2011 — 2014
Associate's degree, Health Services/Allied Health/Health Sciences, General
Drake College of Business-Elizabeth 2006 — 2008
Medical Technology, Medical Technology
Emdeon November 2012 - Present
Rite Aid 2012 - 2012
Centre College Office of Admissions 2011 - 2012
Centre College Norton Center for the Arts 2008 - 2012
Outcomes Health Information Solutions 2009 - 2009
Skills
Process Improvement and..., Strategic Planning and..., International Team..., Microsoft Office, Client Satisfaction, Leadership and..., Business..., Critical Thinking and..., Versatile and..., Developing People and..., Call Center..., Strategy and Strategic..., Recruiting, Public Speaking, Customer Service, Data Analysis, Microsoft Excel, Teamwork, Management, Training, Leadership, Event Planning, Social Media, Healthcare, Process Improvement, Consulting, Call Centers
Education
Centre College 2008 — 2012
Bachelor of Arts (B.A.), Double Major: International Relations & History
Shanghai University 2010 — 2010
Chinese Studies and International Business
Eastern Kentucky University 2006 — 2008
Outcomes Health Information Solutions November 2012 - Present
Rocket Learning Center September 2011 - September 2011
Merto One Loss Perventions October 2007 - January 2008
Skills
Microsoft Office, Microsoft Excel, Customer Service, Financial Accounting, ICD-9, ICD-10, CPT, Outlook, Team-oriented, Public Relations, PowerPoint, Phone Skills, Insurance Law, Office Administration, Creative Solutions, Learning Quickly, Multi Tasking
Education
Everest University-Tampa 2009 — 2012
Associate of Science (A.S.), Medical Billing Coding
Orange High School 2001 — 2005
High school diploma
Affinity Health Plan November 2013 - March 2015
Interfaith Medical Center February 2011 - November 2013
Outcomes Health Information Solutions May 2013 - October 2013
PROMED Personnel Services June 2011 - September 2012
Prospect Park Residence January 2012 - June 2012
United Cerebral Palsy January 2011 - June 2011
Mid Manhattan Surgi Center November 2009 - January 2011
Queens Long Island Medical Group June 2009 - October 2009
Greater Harlem Nursing Home October 2007 - April 2009
Skills
ACLS, Hospitals, Patient Safety, Acute Care, BLS, Healthcare, Inpatient, Wound Care, Patient Education, Healthcare Management, EMR, Phlebotomy, Clinical Research, Treatment, Home Care, Medicaid Managed Care, IV
Education
Kingsborough Community College 2010 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies, 3.8
Eastern Suffolk BOCES-School of Practical Nursing 2006 — 2007
Nursing Diploma, Nursing Education, 4.0
Outcomes Health Information Solutions March 2008 - Present
Central Mulch 2008 - 2013
Medassurant August 2007 - January 2012
Skills
Medical Terminology, Medical Records, Medical Assisting, Medical Office, Office Management, Executive Office..., Invoicing, Interviewing Skills, Interview Preparation, Payroll, Payroll Taxes, Small Business, Data Entry, Comfortable working..., Accounting, Accounts Payable, Accounts Receivable, Year End Accounts, Project Management, People Skills, Meet Deadlines, Deadline Oriented, Dependable Team Player, Loyal, Highly Dedicated, Cultural Diversity, Computers, Advertising, Appointment Scheduling, Phone Etiquette, Highly personable, Office Equipment, Managed Money, New Business Development, Compassion, Listening to customers, Collections, Enthusiasm to learn, HIPAA, Telephone Skills, Spreadsheets, Healthcare, Office Administration, Administrative..., Interviews, Microsoft Office 2007, Quicken, Expense Reports, QuickBooks, Invoice Processing
Education
Davenport University-Eastern Region 1999 — 2001
Associate of Science (AS), Medical Office Assistant/Specialist
Lapeer Votech 2000 — 2001
certificate, Medical/Clinical Assistant
AT&T January 2013 - Present
Outcomes Health Information Solutions October 2012 - Present
Outcomes Health Information Solutions January 2012 - Present
ROLLA University April 2010 - Present
General Medical Clinic January 2010 - Present
Southeastern Heart & Vascular Center February 2011 - September 2012
Southeastern Heart and Vascular Center January 2011 - January 2012
Crown Chrysler Dodge January 2007 - January 2008
Aaron's Leasing and Sales January 2006 - January 2007
HSBC Bank January 2004 - January 2006
Skills
Public Speaking, Social Networking, Microsoft Office, Social Media, PowerPoint, Research, Customer Service, Healthcare, Microsoft Excel, Teaching, Medical Records, Sales, Time Management
Education
ECPI 2009 — 2010
AAS Applied Science, Medical Administration
ECPI College of Technology 2009 — 2010
AAS, Health Science; Medical Administration
Hobart and William Smith Colleges 2000 — 2002
The University of Vermont Health Network - Champlain Valley Physicians Hospital December 2014 - Present
Champlain Valley Physicians Hospital June 2013 - Present
Champlain Valley Physicans Hospital January 2012 - Present
Outcomes Health Information Solutions October 2011 - January 2012
Champlain Valley Physicians Hospital March 2011 - May 2011
Wyeth 2003 - 2008
Wyeth January 1999 - December 2003
Wyeth September 1995 - January 1999
Wyeth October 1991 - September 1995
Skills
Hospitals, Healthcare, Compliance, Documentation, Quality Assurance, Policy, Healthcare IT, GMP, Medical Terminology, Teamwork, Customer Service, Medical Coding, Medical Records, Document Review, HIPAA, Healthcare Information..., SOP, Pharmaceutical Industry, Software Documentation, Sop, FDA, Change Control, Validation, GxP, Training, Healthcare Management, Informatics, EHR, Clinical Research, CPT, Physicians, Inpatient
Education
Alfred State College - SUNY College of Technology 2009 — 2011
AAS, Health Information Technology
Clinton Community College 2004 — 2008
AAS, Business Administration
SNI Technology June 2012 - May 2013
Norris Staffing Services January 2010 - March 2012
EMS Consulting/Intelligent Chaos June 2011 - January 2012
Outcomes Health Information Solutions June 2009 - December 2009
Robert Half Technology March 2008 - May 2009
Norris Staffing Services June 2007 - February 2008
Jabil May 2006 - March 2007
Foundation Technology Services April 2005 - April 2006
Robert Half Technology August 2003 - April 2005
Skills
Technical Recruiting, Applicant Tracking..., Sales, Human Resources, Recruiting, Sourcing, Teamwork, Temporary Placement, Interviews, Talent Acquisition, Cold Calling, Hiring, Networking, Internet Recruiting, Staffing Services, Benefits Negotiation, New Business Development, Screening Resumes, Screening, Executive Search, IT Recruitment, Building Relationships, Business Development
Education
Auburn University 1990 — 1994
Bachelors of Science, Education
Carrollton High School
Uber Technologies, Inc., (Independent Contractor) December 2014 - Present
The Random Acts of Kindness Foundation January 2010 - Present
United States Soccer Federation, Referee Program January 2001 - Present
Progistics Distribution, Inc. April 2015 - May 2015
Outcomes Health Information Solutions January 2014 - April 2014
Imprimis Group July 2009 - January 2010
Ryan LLC. April 2007 - September 2008
Ricoh Business Solutions (formerly as IKON Office Solutions, Inc.) May 2006 - February 2007
Canon Solutions America (formerly Oce Business Services,Inc.) August 2004 - April 2006
Skills
Visio, RHIT-Registered Health..., RHIT professional..., See my Full Listing of..., Data Analysis, Management, Project Management, Training, Vendor Management, Access, Business Intelligence, Business Process..., MS Project, Procurement, Microsoft Excel, Six Sigma, Inventory Management, Outlook, Supply Chain Management, Sourcing, Team Building, Process Improvement, Microsoft Office, Leadership, Healthcare
Education
Collin College, McKinney, TX. 2010 — 2012
AAS, Health Information Management, 3.8 GPA
Collin County Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management, 3.8
University of North Texas 1987 — 1991
Bachelor of Arts (B.A.), Political Science and Government/ Minor: Communication Studies, 3.4 G.P.A.
Penn State University
Penn State University
Conifer Health Solutions May 2011 - Present
Outcomes Health Information Solutions September 2010 - April 2011
Accenture April 1997 - August 2000
J C Penney Company Inc April 1991 - April 1997
Electronic Data Systems July 1984 - March 1991
EDS 1984 - 1989
Skills
Revenue Cycle Management, Certified Professional..., Charge Description..., Laboratory, Software Documentation, Access, HIPAA, Medical Records, EMR, Healthcare Information..., Medicare, Business Analysis, Process Improvement, EHR, Leadership, Healthcare Management, Healthcare
Education
Collin County Community College 2009 — 2009
CPC, Certified Medical Coder
Robert Morris University 1980 — 1984
B.S., Business Information Systems
HealthPort LLC February 2012 - September 2014
Outcomes Health Information Solutions June 2011 - February 2012
Kroger April 2008 - July 2010
Skills
Process Improvement, Training, Healthcare, Hospitals, Customer Service, Account Management, Social Media, Healthcare Information..., HIPAA, Research, Market Research, Payroll Processing, Microsoft Office, Advertising, Brand Development, Event Planning
Education
Georgia State University 2014 — 2016
Master of Business Administration (MBA), Marketing
University of Michigan 2004 — 2008
Bachelor of Arts (B.A.), Psychology
Outcomes Health Information Solutions February 2012 - Present
TEKsystems October 2011 - Present
Starwood Hotels & Resorts Worldwide, Inc. September 2004 - May 2013
Federal Hill Medical Center November 2010 - February 2011
Augustine Home HealthCare February 2002 - April 2004
Genesis HealthCare February 2000 - April 2004
Skills
Healthcare, Time Management, Microsoft Office 2007, Epic Systems, Customer Service, Microsoft Office, Front Office, Training, HIPAA, Hospitality, Microsoft Excel, Microsoft Word, Ambulatory Care, Centricity, Epic Ambulatory, GE Centricity EMR, Computer Literate, LightSpeed, Galaxy, AmazingCharts, ProtoMed, Cadence, PowerPoint, EMR, Call Centers, Employee Training, Documentations, Teamwork, Team Leadership, Troubleshooting, Outlook, Telephone Skills, Office Practicum EMR, A.I.Med EMR
Education
The Community College of Baltimore County 2012 — 2016
Human Services, General/ Social Work
All-State Career School-Baltimore 2010 — 2011
Certificate, Medical Billing & Coding
Laurence G. Paquin High School 1994 — 1997
Diploma, General & Entrepreneurship/Entrepreneurial Studies
OUTCOMES HEALTH INFORMATION SOLUTIONS February 2014 - Present
LOCKTITE; ADT November 2013 - February 2014
OGLETHORPE POWER CORPORATION March 2007 - October 2013
BRANDSMART USA February 2006 - May 2007
Skills
Software Documentation, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Outlook, Communication Skills, Organizational..., Time Management, Problem Solving, Flexibility, Work Ethic, Foreign Languages, Highly Detailed, Business Integrity, Data Entry, Leadership, Analysis, Policy, Access
Education
Kennesaw State University 2009 — 2011
Bachelor of Business Administration, Management Major; human resource and Minor: Accounting and Business Law
Kennesaw State University 2009 — 2011
Bachelor of Business Administration, Business Management/Accounting/Business Law
Georgia Perimeter College 2005 — 2008
Associate, Business Administration
American Proteins July 2014 - Present
MDSi, Inc. April 2014 - July 2014
Magenic April 2012 - April 2014
Outcomes Health Information Solutions November 2011 - April 2012
International Environment Management November 2010 - October 2011
Healthcare Job Boards August 2009 - November 2010
McKesson Provider Technologies April 2008 - August 2009
HealthPort May 2005 - April 2008
Procuri, Inc. 2002 - 2005
Extreme Logic January 2000 - December 2002
Skills
.NET, DHTML, C#, Microsoft SQL Server, Visual Studio, WCF, Agile Methodologies, Architectures, ASP.NET, C++, T-SQL, XML, ASP.NET MVC, Software Design, TFS, Web Services, Software Development, WPF, Web Applications, VB.NET, JavaScript, IIS, LINQ, SSRS, Scrum, SSIS, jQuery, SQL
Education
Columbus State University 1991 — 1995
B.S.
Outcomes Health Information Solutions 2013 - Present
Maxim Healthcare Services August 2012 - Present
Favorite Healthcare Staffing April 2010 - Present
Skills
ACLS certified, BLS certified, Telemetry, Occupational Health, Employee Wellness..., Work Independently with..., Business Travel, IV certified, Data Entry, Data Collection, Geriatric Nursing, Home Health Agencies, Healthcare Staffing..., Healthcare Industry, Medication..., Wound Care, Mechanical Ventilation, Ventilators, Pediatric Nursing, Trach Care, Tracheostomy
Education
Belmont Technical College 2008 — 2009
Certificate, Licensed Practical/Vocational Nurse Training, 4.0
McDonald's Corporation October 2013 - Present
Outcomes Health Information Solutions March 2013 - May 2013
Subway August 2012 - March 2013
Foundations Behavioral Health June 2010 - August 2010
Burger King Corporation March 2009 - May 2010
Skills
•Microsoft Office..., Medical Terminology, Medical Billing, Medical Office, Computer Application..., ICD-9, ICD-10, Customer Service..., CPT, Highly detail oriented, Organization, Time Management, Medical Records, Phone Etiquette, Telephone Skills
Education
Everest University-Brandon 2013 — 2015
Associate's degree, Accounting and Related Services
Everest University-Tampa 2010 — 2012
Associate of Science (A.S.), Medical Insurance Coding Specialist/Coder, 3.3
Verizon Wireless May 2013 - Present
Sedgwick CMS July 2011 - May 2013
Outcomes Health Information Solutions July 2010 - May 2011
Munich Reinsurance America, Inc. April 2010 - June 2010
Xerox September 2005 - October 2009
WellPoint December 1996 - October 2002
United Technologies June 1984 - April 1991
Skills
Access, Databases, Requirements Gathering, Data Warehousing, Visio, Microsoft SQL Server, SDLC, Requirements Analysis, Testing, Unix, Linux, Oracle, Quality Assurance, Healthcare Information..., Business Analysis, SharePoint, Business Intelligence, SQL, Windows, Software Documentation, Database Administration, DB2
Education
Florida Atlantic University
Master of Science (MS), Computer and Information Systems
Mercyhurst University
BA, Math, Psychology
BioIQ June 2015 - Present
SunTrust Bank May 2012 - June 2015
Outcomes Health Information Solutions January 2011 - May 2012
Alere Health Services September 2005 - November 2010
Delta Air Lines April 2004 - September 2005
Delta Air Lines June 2002 - April 2004
Delta Air Lines August 1999 - June 2002
Delta Air Lines August 1995 - August 1999
Delta Air Lines May 1993 - August 1995
Delta Air Lines September 1992 - May 1993
Skills
Process Improvement, Team Building, Customer Relations, Staff Development, Strategic Planning, Cross-functional Team..., Project Management, Change Management, Account Management, Business Process..., Team Leadership, PMP, Business Development, Customer Service, Requirements Analysis, Strategy, Analysis, Program Management, Leadership, Management
Education
Bellevue University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Professional Banking Operations and Leadership
University of West Georgia 1987 — 1989
MBA, Business Administration
University of West Georgia 1982 — 1987
BBA, Marketing
Altegra Health March 2014 - Present
Outcomes Health Information Solutions August 2013 - March 2014
Outcomes Health Information Solutions November 2010 - August 2013
MedQuist September 2004 - October 2010
Platinum Equity December 2002 - August 2004
Novient 2000 - 2002
Indus International November 1999 - September 2000
MSA & DBS 1984 - 1997
Education
Darton College
Health Information Technology, RHIT
Sentara Health Systems Medical Record ReviewerHEDISFebruary 2009 - June 2011
Outcomes Health Information Solutions 2009 - 2011
Access Medical Group 2000 - 2004
Skills
Medical Records
Education
Boston Trade Vocational 1972 — 1974
LPN, LPN
Gordon College 1966 — 1968
Psych/Music
Outcomes Health Information Solutions June 2008 - Present
Altegra Health 2001 - 2014
Outcomes Health Information Solutions October 2006 - June 2008
Outcomes Health Information Solutions November 2002 - October 2006
Education
American Academy Certified Coders
CRN-C, Coding
Eastern Kentucky University
BSN, Nursing
Wesley Village Senior Living November 2014 - Present
Bluegrass Community and Technical College May 2013 - Present
Harrodsburg Healthcare and Rehabilitation Center June 2014 - November 2014
The Ridge Behavioral Health System Drug Rehab March 2014 - June 2014
Outcomes Health Information Solutions March 2014 - May 2014
Wesley Village Senior Living August 2013 - April 2014
Skills
Fine Art, Painting, Figurative, Oil Painting, Murals, Acrylic, Canvas, Portrait Painting, Drawing, Collage, Art Handling, Gallery Management, Portraits, Illustration, Photography, Studio Art, Visual Arts, Figurative Art, Charcoal Art, Abstraction, Acrylic Painting, Watercolor, Art History, Mixed Media, Contemporary Art, Art
Education
Bluegrass Community and Technical College 2010 — 2013
RN, Nursing
Asbury College 1983 — 1987
BA, Fine Art
Cigna-HealthSpring June 2014 - Present
Outcomes Health Information Solutions October 2013 - Present
Skills
Public Relations, Microsoft Word, Microsoft Office, Customer Service, Outlook, Healthcare, Medical Terminology, Invoicing, Data Entry, Accounts Receivable, HIPAA, Access, Medicare, EMR, Medical Coding, Medical Records, Telephone Skills
Education
Houston Community College
Health Information Specialist, Medical Insurance Specialist/Medical Biller
Houston Community College
Health Insurance Portability and Acountability Act, HIPAA
Ahmadu Bello University
MA, French Language
Yale Enforcement Services February 2015 - Present
Rotech Healthcare July 2013 - August 2014
Lincare Holdings, Inc September 2012 - June 2013
Florida Orthopaedic Institute February 2011 - June 2012
Outcomes Health Information Solutions February 2009 - July 2010
Tequila Bay Liquors Inc. November 2003 - August 2008
Skills
Typing, 10 Key, Excel, Access, Word, PowerPoint, Microsoft Excel, Microsoft Word, Management, Training
Education
Pasco Hernando Community College 2013 — 2016
Associate of Science (AS), Business Administration and Management, General
Florida Metropolitan University 2003 — 2006
Still Attending, Criminal Justice
Criminal Justice
Leader Enterprises June 2011 - 2015
Outcomes Health Information Solutions July 2010 - June 2011
SecureWorks July 2009 - July 2010
CDC Software June 2004 - July 2010
CDC Software June 2004 - August 2008
CDC Software March 2004 - February 2007
CDC Software - Pivotal CRM 2006 - 2007
Ross Systems 2004 - 2007
IMI Americas March 1998 - February 2004
Skills
Maintenance & Repair, Hardware, Contract Management, Accounting, Professional Services, Process Improvement, Sarbanes-Oxley Act, Analysis, General Ledger, Revenue Recognition, Management, Invoicing, Payroll, Accounts Payable, Account Reconciliation, Auditing, Financial Reporting, Budgets, Accounts Receivable, Financial Statements, Mergers & Acquisitions, Variance Analysis, Human Resources, Sarbanes-Oxley, ERP, Training, Leadership, Internal Audit, Internal Controls, Finance, Consolidation, Accruals, Journal Entries, Cash Management, Project Management, Financial Analysis, Business Process...
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2011
MBA, Business Adm/Managerial Sciences
University of Phoenix
Bachelor of Science (B.S.), Accounting
Camden County College 1996 — 1998
n/a, Accounting
Cardlytics, Inc. May 2015 - Present
Tuple Database Consulting 1992 - May 2015
NDN, Inc. May 2014 - February 2015
Mission Communications December 2011 - January 2014
Investor Village.com March 2011 - March 2012
News Distribution Network, Inc. August 2010 - February 2011
Outcomes Health Information Solutions July 2009 - May 2010
Bridgeline Software November 2008 - February 2009
InComm December 2008 - January 2009
NCI Information Systems, Inc. December 2007 - July 2008
Skills
Microsoft SQL Server, Database Design, Databases, Data Warehousing, T-SQL, SQL, SSIS, Business Intelligence, SSRS, Oracle, ETL, Data Modeling, Database Administration, Cloud Computing, XML, Data Migration, Performance Tuning, System Administration, Disaster Recovery, Software Documentation, Architecture, Project Management, Replication, SQL Tuning, SQL Server, PostgreSQL, Amazon RDS, Amazon Web Services..., SQL Azure, High Performance..., Storage Architecture, Server Architecture, Python 3, Erwin, Perl, Project Planning, SQL A, Mac OS, Server Administration, Integration, ER/Studio, Servers, Logical Data Modeling, Process Modeling, Encoding, Requirements Analysis, Requirements Gathering, Business Requirements, Digital Photography, Audio Engineering
Education
Georgia Institute of Technology 1989 — 1991
Computer Science
Outcomes Health Information Solutions February 2008 - June 2011
Education
Eastern Kentucky University 2012 — 2016
Verizon Wireless August 2014 - Present
Clayton State University January 2013 - Present
Delta Air Lines February 2011 - May 2013
Outcomes Health Information Solutions March 2008 - August 2009
Skills
Airlines, Flights, Commercial Aviation, Airports, Flight Safety, Aerospace, Flight Planning, Airworthiness, Civil Aviation, Charter, Customer Service, Healthcare, Healthcare Information..., Healthcare Management, Information Technology, Informatics, Auditing, Medical Billing
Education
Clayton State University 2009 — 2013
Health/Health Care Administration/Management
Georgia Perimeter College 2007 — 2008
Registered Nursing/Registered Nurse
University of Miami July 2015 - Present
Community Health of South Florida, Inc. November 2013 - Present
Wesoloski Carlson P.A., Attorneys at Law February 2013 - October 2013
Outcomes Health Information Solutions November 2012 - February 2013
Mount Sinai Medical Center Miami Beach May 2012 - June 2012
Red Snapper Restaurant August 2011 - April 2012
Chicken Kitchen December 2006 - January 2010
Skills
Microsoft Word, Customer Service, Outlook, PowerPoint, Medical Records, Property Management, QuickBooks, Medical Terminology, Microsoft Office, Cpr Certified
Education
Florida A&M University 2010 — 2012
Bachelor of Science (B.S.), Health Informatics and Information Mangement
Miami Dade College 2007 — 2010
Associate of Arts (A.A.), Health Services Administration
Robert Morgan Educational Center 2003 — 2007
High School Diploma, Health Sciences
Independent Consultant - Planning; Soultions; Staffing June 2015 - Present
BlueWave Solutions, Inc April 2013 - June 2015
Tricium Health Partners November 2011 - April 2013
Outcomes Health Information Solutions January 2011 - October 2011
DecisionTrac January 2000 - June 2008
Managed Health Network January 1990 - January 2000
Rain Bird Sprinkler Systems January 1988 - December 1989
Crown/bbk January 1977 - December 1987
Skills
Process Improvement, Informatics, HIPAA, Medicare, Strategy, Medicaid, Healthcare Management, Managed Care, Analytics, Analysis, Revenue Cycle, Healthcare, Healthcare Information..., Project Management, Hospitals, Management, Enterprise Software, EHR, Outsourcing, Leadership, Healthcare Consulting, EMR, Business Process, Physicians, Executive Management, Health Insurance, Medical Coding, Medical Billing, Practice Management, Healthcare Industry, Software Documentation, Quality Improvement, Health Policy, Operations Management, Medicine, Disease Management, Revenue Cycle Management, Strategic Planning, Program Management, Team Building, Business Analysis, Vendor Management, Information Technology, Cross-functional Team..., Training, Sales, Business Development, Start-ups, Consulting, Marketing
Education
California State University-Los Angeles 1973 — 1974
Master of Arts (M.A.), Music Theory and Composition
California State University-Los Angeles 1967 — 1971
Bachelor of Arts (B.A.), Music Performance, General
Outcomes Health Information Solutions December 2012 - Present
Wyoming Athletic Club August 2012 - Present
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building, Accounts Receivable, PowerPoint, Research, Management, Call Center, Dental Software, Dental x-ray tech, Eagle Operating system, CSI
Education
Bakersfield College 2004 — 2006
X-Ray Tech, Art/Art Studies, General
Barstow Community College 2003 — 2004
Medical Assistant, Communication and Media Studies
Quadralytics September 2014 - Present
Pyxis Health Solutions April 2011 - August 2014
Strategic Health Consulting June 2009 - December 2012
Outcomes Health Information Solutions March 2010 - April 2011
Amerigroup 2006 - June 2009
Dataloom Solutions 2002 - 2006
PacifiCare Health Systems November 1993 - November 1999
Skills
SQL, Stars, Medicare Risk Adjustment, Medicare Stars, Medicare Advantage, HEDIS, Healthcare Operations, Healthcare IT, Managed Care, Financial Analysis, Strategic Planning, Medicare RADV, Medicare, Medicare Part D, Healthcare, Healthcare Consulting, Healthcare Management, Healthcare Analytics, Medicare Consulting, Medicare/Medicaid..., Medicaid Managed Care, Managed Care Consulting, Leadership, HIPAA, Revenue Cycle, Healthcare Information..., Business Intelligence, SDLC, STAR, Medicaid, Employee Benefits, Healthcare Industry, Hospitals, Provider Relations, HMO, Health Policy, Disease Management, Start-ups, Claim, Health Insurance, Medical Compliance, Network Development, Analysis, Management, Practice Management, Physicians, Consulting, Health Care Reform, Program Management, Analytics
Education
Seattle University 1997 — 2000
MBA, Entrepreneurship
Central Washington University 1991 — 1995
BS, Accounting/Finance
Cleveland Clinic August 2015 - Present
Tradesmen International, Inc. August 2014 - July 2015
Safeguard Properties (contract for office team) January 2013 - April 2013
Kohls Department Store May 2007 - March 2013
Fresenius Medical Care- contracted by Office Team May 2012 - June 2012
Outcomes Health Information Solutions March 2012 - May 2012
Hiram College August 2001 - April 2004
Hiram College August 2000 - April 2004
Baldwin-Wallace College June 2003 - August 2003
Skills
Professional..., Phone Etiquette, Critical Thinking, Conflict Resolution, Customer Service, PowerPoint, CPT, Medical Terminology, interpersonal skills, organizational skils, anatomy and physiology, familiar with HIPPA..., Office Management, Microsoft Excel, Microsoft Word, Adaptability, Empathy, Negotiation, Social Skills, Research, Time Management, Microsoft Office, Data Entry
Education
Ultimate Medical Academy 2011 — 2012
Medical Billing and Coding, Medical Billing and Coding
Capella University 2006 — 2010
MS, Human Services
Hiram College 2000 — 2004
BA, Sociology
John Marshall High School
OUTCOMES Healthcare Solutions June 2010 - Present
Outcomes Health Information Solutions June 2010 - Present
Physician Office/Oncology December 2012 - November 2013
AAPC and Collin College 2006 - 2012
Dermpath Diagnostics September 2008 - December 2009
Skills
Healthcare, Radiology, Medicine, Software Documentation, Hospitals, Revenue Cycle, Healthcare Management, Epic Systems, Healthcare Consulting, Healthcare Industry, Medicaid, Health Information..., Home Care, Quality Improvement, Medicare/Medicaid..., Medical Compliance, Healthcare Reimbursement, Health Insurance, Surgery, ICD-9-CM, Oncology, Documentations, Credentialing, Accounts Receivable, Team Building, Orthopedic, Microsoft Word, Health Information..., Meditech, Physicians, ICD-10
Education
Collin County Community College 2006 — 2013
AAS, HIM Administration/grad May 16, 2013, 3.67
Collin County Community College 2006 — 2013
HIM/AAS, Healthcare Administration, 3.67
HealthPort Technologies March 2015 - Present
Outcomes Health Information Solutions January 2008 - March 2015
Skills
SDLC, Requirements Gathering, Software Project..., Healthcare Information..., Program Management, HIPAA, Business Analysis, Customer Service, Data Analysis, Requirements Analysis, Project Management, Software Documentation, Healthcare, Process Improvement, Cross-functional Team..., Business Intelligence, EHR, Access, Account Management, Training, Analytics, PMP, Leadership, Medicare, System Administration, Business Process..., Employee Relations, Vendor Management, Data Warehousing, User Acceptance Testing, Applicant Tracking..., Management, Change Management, EMR, Team Building
Education
Kennesaw State University 2006 — 2007
Master of Science, Conflict Management and Dispute Resolution
Georgia Southwestern State University 2002 — 2006
Bachelor of Science, Psychology
Spirit Home Healthcare November 2013 - Present
Intrepid USA Healthcare Services May 2012 - October 2013
Amedisys January 2011 - April 2012
Maxim Staffing September 2009 - May 2011
Outcomes Health Information Solutions April 2010 - June 2010
Nurse Force, Inc. June 2006 - May 2009
Genesis Senior Living Center November 2005 - October 2006
Skills
Nursing, Healthcare, Documentation, Treatment, Home Care, IV, Mental Health, Software Documentation, Wound Care, Medicare, Nursing Education, Public Speaking, Utilization Review, Acute Care, Utilization Management, Medical Records, Hospitals, Cpr Certified, Critical Care, Palliative Care, Medicaid, Inpatient, Healthcare Management, HIPAA, EMR, Patient Advocacy, Patient Safety, Clinical Research, Managed Care, Healthcare Information..., Disease Management, Medical Terminology, Medical/Surgical, Long-term Care, EHR, Elder Care, Telemetry, ICU, Home Health Agencies, Patient Education, Physician Relations, JCAHO, Home Infusion, Nursing Management, Quality Improvement, CPR Certified, Medical-Surgical
Education
Walden University 2015 — 2016
Master’s Degree, Nursing, Leadership and Management
Colorado Technical University-Online 2012 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Colorado Technical University 2010 — 2012
BSN, Nursing
Des Moines Area Community College 1987 — 1989
AAA, Nursing
HCA December 2014 - Present
All Saints Surgery Center June 2013 - August 2015
AmSurg October 2003 - July 2013
Outcomes Health Information Solutions February 2006 - April 2008
HCA/ New Port Richey Surgery Center 1990 - 2003
Skills
Medical Coding, EHR, Revenue Cycle, Physician Relations, Surgery, HIPAA, Medical Billing, Medicaid, Medicare, Meditech, Healthcare Information..., EMR, Healthcare Management, Healthcare, Microsoft Excel, Hospitals, Medical Terminology, Microsoft Word, Coders, ICD-9, Outlook, CPT, Auditing, Managed Care, Microsoft Office, Visio, PowerPoint, Medical Records, Healthcare Consulting, Revenue Cycle Management, Insurance, Health Information..., HCPCS, Accounts Receivable, Healthcare Industry, Research, Financial Analysis, Software Documentation, Data Entry, Credentialing, Process Improvement, Physicians, Invoicing, Financial Reporting, Customer Service, Charge Entry, AdvantX, Anesthesiology, Regional Anesthesia, General Anesthesia
Education
Farmingdale State College
Member of the AAPC
Aultman Hospital May 2015 - Present
Outcomes Health Information Solutions April 2014 - May 2015
OakPark Preschool September 2013 - March 2014
Attending Angels August 2013 - October 2013
Outcomes Health Information Solutions February 2013 - July 2013
Bryan University October 2011 - January 2012
Extended Family Concepts, Inc. March 1995 - January 2010
Blockbuster May 1991 - March 1995
Skills
Human Resources, Medical Records, Medical Billing, Medical Coding, ICD-9-CM, CPT, HCPCS, Human Anatomy, Medical Terminology, E-Learning, Worker's Compensation, Developing Staff, Training Program..., Geriatrics, American History, Adoption, Working With Children, Employee Training, ICD-9, Healthcare, HIPAA, Workers Compensation, PowerPoint, Health Information..., Healthcare Information..., Software Documentation, Health Insurance, Training, Customer Service, Hospitals, EHR, EMR, Documentation
Education
Bryan College-Los Angeles 2011 — 2013
Associates of Science Degree, Health Information Management
Lovegrove School For Nannies 1989 — 1990
Certified Professional Nanny, Early Childhood Education
Wellcentive September 2011 - Present
Outcomes Health Information Solutions April 2010 - September 2011
MedQuist May 2002 - March 2010
Partnerware January 2002 - May 2002
Ariba 2000 - 2002
SAP January 1999 - September 2000
Southern Methodist University January 1999 - October 1999
Keane October 1997 - September 1999
Skills
SaaS, Cloud Computing, Architecture, Healthcare, Healthcare Information..., SQL, Quality Measures, Big Data, Open Source, Data Interfaces, Data Quality, Data Management, Population Health, Business Intelligence, Analytics, Predictive Modeling, Leadership, Strategy, Databases, Software Documentation, Enterprise Architecture, HL7, EMR, Informatics, Business Process..., Team Leadership, Health Information..., E-commerce, Enterprise Software, Quality Assurance, Start-ups, HIPAA, Data Warehousing, Software Engineering, Software Development, Agile Methodologies, SDLC, Executive Management, Business Analysis, EHR, Management, Consulting, Integration, Software Implementation, Disaster Recovery, IT Strategy
Education
Georgia Institute of Technology 1992 — 1997
B.S. Physics, Physics, Mathematics, Computer Science
Outcomes Health Information Solutions February 2013 - Present
Bay Area Credit April 2009 - March 2010
Access January 2007 - March 2009
IDT April 2002 - June 2006
Federal Express May 1999 - April 2002
Federal Express May 1999 - April 2002
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint
Education
Atlanta Technical College 2010 — 2013
Diploma , Pharmacy Technician/Assistant
The Children's Hospital of Philadelphia May 2015 - Present
AmeriHealth Administrators November 2014 - May 2015
Independence Blue Cross June 2014 - November 2014
The Judge Group October 2013 - March 2014
Robert Half Technology June 2013 - October 2013
Outcomes Health Information Solutions February 2013 - June 2013
Modus eDiscovery October 2012 - February 2013
IOD Incorporated February 2008 - October 2012
Skills
Project Management, Information Management, Document Management, Records Management, Medical Records, Team Building, Software Documentation, Team Leadership, Employee Training, Schedule Control, Problem Solving, Document Conversion, Retention Management, Litigation Support, Document Review, Quality Assurance, Quality Control, Disaster Recovery, Database Administration, Project Planning, Time Management, Operations Management, Production Managment, Process Management, Medical Imaging, Medical Terminology, Detailed Organization, Construction Management, Customer Service, Budgets, Policy, Process Improvement, Healthcare, HIPAA, Access, Training, Management, Leadership, Human Resources
Education
Delaware Technical and Community College-Terry 1991 — 1993
Associate's Degree, Business Administration and Management, General
Lake County Marine Corps League 801 December 2012 - Present
Stratum Access Technologies, Inc. March 2015 - August 2015
Grayslake Oral & Maxillofacial Surgery November 2012 - March 2015
Simon Property Group October 2011 - December 2013
North Suburban Young Marines August 2009 - October 2013
GCG Financial October 2012 - March 2013
Outcomes Health Information Solutions February 2009 - June 2011
Northshore Women's Health Associates September 2001 - July 2008
ENH Highland Park Hospital May 1999 - August 2001
Prime Care Family Physicians March 1998 - March 1999
Skills
Medical Records, Customer Service, HIPAA, Cpr Certified, Event Planning, Public Speaking, Administrative..., Outlook, Surgery, Medicine, Microsoft Office, Telephone Skills, PowerPoint, Office Management, Microsoft Excel, Microsoft Word, Accounts Receivable, Team Building, Training, Fundraising, Data Entry, Process Scheduler, Leadership Development, Leadership, Public Relations, Medical Terminology, Healthcare, Appointment Scheduling, Medical Billing, Phlebotomy, Vital Signs, Accounts Payable, CPT, Community Outreach, Filing, ICD-9, Management, Medical Coding, Retail, Lotus Notes, Sales, Supervisory Skills, System Administration, Team Leadership, Administration, Budgets, Clerical Skills, Medical Assisting, Process Improvement, Medical Transcription
Education
Columbia College Chicago 2014 — 2017
College of Lake County 2009 — 2012
Associate of Science (A.S.)
Illinois State University 1989 — 1991
Outcomes Health Information Solutions March 2014 - Present
Convergent outsourcing October 2012 - March 2014
Alorica November 2010 - May 2012
Skills
Microsoft Word, Customer Service, PowerPoint, Teamwork, Retail, Data Entry
Education
Georgia Perimeter College 2014 — 2017
Associate's Degree, Communication, Journalism, and Related Programs, 3.33
Outcomes Health Information Solutions HEDIS and Payment Integrity Audits of medical records.$
Skills
Customer Service, Microsoft Excel, Healthcare
Education
Fayetteville Technical Community College
Diploma, Licensed Practical/Vocational Nurse Training
Outcomes Health Information Solutions September 2014 - May 2015
True North AR May 2013 - April 2014
Department Of Human Services, Oregon. November 2012 - May 2013
True North AR June 2011 - October 2012
True North AR March 2009 - June 2011
True North AR August 2008 - August 2008
True North AR May 2006 - May 2008
Combined Insurance August 2005 - April 2006
HealthSouth April 2002 - March 2004
Skills
Customer Service, Medical Billing, Public Speaking, Public Relations, Medicare/Medicaid..., Accounts Payable, Medical Accounting, Training, Leadership, Management, Analysis, Microsoft Excel, Healthcare, PowerPoint, Team Building, Microsoft Word, Process Improvement, Invoicing, HIPAA, Outlook, Data Entry, Team Leadership, Time Management, Medicare
Education
Chemeketa Community College 2014 — 2016
RHIT license and ACA coding license, Health Information/Medical Records Technology/Technician
University of Phoenix, Northern California 2003 — 2005
Bachelor of Science Business, Marketing
Santa Rosa Junior College 1995 — 2001
Associate Degrees, Both Art and Science
Wipro October 2014 - May 2015
Outcomes Health Information Solutions May 2014 - October 2014
Peak Health Solutions October 2012 - April 2014
Advanced Retail Solutions, Inc. November 2011 - September 2012
RAM Unified & Associates, INC May 2004 - December 2008
Skills
HIPAA, Healthcare, Healthcare Management, Customer Service, Process Improvement, Leadership, Operations Management, Team Building, Business Process..., Training, Performance Management, Software Documentation, Employee Relations, Program Management, Change Management, Project Management, Management, Strategic Planning, Microsoft Office, Quality Assurance, Insurance, Organizational..., Team Leadership, Performance Improvement, Recruiting, Healthcare Industry, Medicare, Healthcare Consulting, Healthcare Information..., EMR, Medical Records, Call Centers, Medical Terminology, Public Speaking, Medical Compliance, Health Insurance, Medicaid, Medical Billing, Quality Improvement, Managed Care, Coaching, Account Management, Physician Relations, Talent Acquisition, Employee Benefits, Onboarding, Interviews, Negotiation, Staffing Services, Practice Management
Education
Dale Carnegie 2006 — 2006
Continuing Education, General Sales, Merchandising and Related Marketing Operations, Certificate of successful completion
Rockhurst University 2001 — 2001
Coaching, Mentoring & Team Building Skills, Adult and Continuing Education and Teaching, A
Guru Software 1998 — 1998
Oracle & Developer 2000 Programmer, Computer Programming, Specific Applications, 4.0 GPA
Concord College ((Formally, Florida College of Medical & Dental Carriers)) 1997 — 1998
Graduated Medical Assistant, Medical Assitant, 3.9 GPA
Broward College 1989 — 1990
General Course Studies
Coconut Creek High School 1984 — 1988
High School, High School/Secondary Diplomas and Certificates
Outcomes Health Information Solutions 2012 - Present
Delta Dental December 2007 - April 2011
Family Dollar July 1999 - October 2007
Skills
Management, Team Management, Typing, Microsoft Excel, EHR, EMR, HIPAA, COB, Customer Service, Customer Retention, Customer Service..., Customer Service..., UB04, CPT, ICD-9, CMS-1500, Medical Terminology, Medical Imaging, Medical Billing, Creative Writer, Non-fiction Writer
Education
DeVry University-Georgia 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
Georgia Perimeter College 2008 — 2010
Associate's degree, Registered Nursing/Registered Nurse
Sykes November 2014 - Present
Outcomes Health Information Solutions 2009 - December 2014
Skills
Auditing, Analytics, Medical Billing, Medical Terminology, Health Insurance, HIPAA, Medical Education, Medical Coding, IT Operations, Switchboard Operator, Computer Proficiency, Customer Service, Customer Satisfaction, Healthcare, Medical Records, Training, Hospitals, Healthcare Information..., Healthcare Management, Microsoft Office, Microsoft Excel, Data Entry, EMR, Outlook, EHR, Microsoft Word, PowerPoint, Medicine, ICD-9, Process Improvement, Access, Invoicing, Medicare, Managed Care, Time Management, Telephone Skills, CPT, Call Centers, Writing, Accounts Receivable, Administration
Education
Colorado Technical University 2006 — 2008
Associate of Science (A.S.), Medical Billing & Coding, 3.66 (Honors)
Bryant & Stratton College - Main Syracuse 2004 — 2006
Associate's degree, Medical/Clinical Assistant, GPA 3.45 (Honors)
The Salvation Army July 2014 - Present
Mary Kay Idependent Consultant April 2014 - Present
University of Wisconsin-Extension’s Division of Cooperative Extension September 2013 - Present
Outcomes Health Information Solutions February 2013 - Present
Bryant & Stratton College March 2013 - December 2013
Synergy Home Care, Brookfield, WI December 2009 - September 2013
Milwaukee County Historical Society October 2005 - November 2009
Old Republic Insurance Company February 2003 - October 2005
Just A Dollar October 2000 - February 2003
Associated Women Psychotherapists July 1999 - October 2000
Skills
Medical Terminology, Report & Document..., Spreadsheet & Database..., Meeting & Event Planning, Bookkeeping & Payroll, Volunteer Development &..., Records Management, Inventory Management, Certified in CPR and..., •Decreased office..., •Completed..., Offer advanced computer..., EPIC, SpringCharts, Training, Leadership, Management, Human Resources, Budgets, Accounts Payable, Epic Systems, Time Management, Process Improvement, Access, Customer Service, Public Speaking, Process Scheduler, Office Management, Project Management, Project Coordination, Database Administration, Managing Database, Quantitative Research, Design Research, Online Research, Qualitative Research, Research Design, Web Development, Brochure Development, Design Program Materials, Payroll, Data Entry, Healthcare, Supervisory Skills, Brochures
Education
Bryant & Stratton College- Wisconsin 2012 — 2014
Bachelor's degree, Health Services Administration, 3.94/4.0 Accumulative GPA
Waukesha County Technical College 2008 — 2012
Courses Taken Toward Nursing Degree, Nursing Science, 4.0
Cardinal Stritch University 2005 — 2008
Associate's degree, Business Administration, Management and Operations, 3.8
Outcomes Health Information Solutions September 2012 - Present
Suburban Adult Services January 2011 - May 2012
New York State OPWDD September 2010 - May 2012
AIDS Community Services April 2010 - May 2012
BryLin Hospital January 2008 - March 2011
South East Works April 2010 - October 2010
2010 June 2010 - June 2010
New York State Office for People With Developmental Disabilities January 2010 - May 2010
Heritage Centers February 2005 - February 2010
Skills
Healthcare, Treatment, Management, Hospitals, Analysis, Project Planning, Cpr Certified, Public Speaking, Therapists, Microsoft Word, Microsoft Excel, Microsoft Office, Research, Teaching, Behavioral Health, Insurance, Leadership, Customer Service, Mental Health
Education
D'Youville College 2009 — 2012
Master's degree, Health Services Administration
Francis Tuttle Technology Center March 2011 - Present
Persimmon Whole Health July 2011 - Present
National Institute of Whole Health January 2013 - Present
Outcomes Health Information Solutions October 2011 - Present
Wright Career Colleges October 2009 - September 2010
Sisters of Mercy Health System August 2007 - September 2009
Mercy at Home - Home Health and Hospice November 1997 - August 2007
Skills
Health, Nutrition, Meditation, Teaching, Healthcare, Writing, Wellness, Wellbeing, Stress Management, Clinical Research, Holistic Health, Health Education, Wellness Coaching, Fitness, Coaching, Lifestyle, Home Care, Nutritional Counseling, Training, Pain Management, Nursing, Alternative Medicine, Public Speaking
Education
National Institute of Whole Health, Wellesley Hills, Mass. 2009 — 2010
Certified Whole Health Educator, Whole Health Education
East Central University 1972 — 1976
BS in Nursing, Nursing
Arise Virtual Solutions Inc. / eClientele Connect, LLC August 2013 - Present
Outcomes Health Information Solutions June 2013 - July 2013
Sedgwick CMS May 2007 - July 2010
Chamberlin Edmonds December 2004 - May 2007
Florida Department of Health August 2003 - December 2004
Skills
Case Managment, Medical Terminology, Medical Records, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Data Analysis, Medicaid, HIPAA, Medical Coding, Disability Benefits, Social Security..., Disability Claims..., Claims Resolution, Healthcare, Training, Medicare, ICD-9, Managed Care, Medical Billing, CPT, Healthcare Management, EHR, EMR, Healthcare Information..., Health Insurance, Epic Systems, Case Management
Education
Herzing University-Atlanta 2015 — 2017
Bachelor’s Degree, Nursing
American InterContinental University 2004 — 2005
Master of Business Administration (M.B.A.), Health Care Management
Florida Agricultural and Mechanical University 1997 — 2001
Bachelor’s Degree, Health Information Management
GEICO October 2010 - Present
Outcomes Health Information Solutions November 2009 - October 2010
St. Mary's Episcopal Church April 1999 - October 2010
Skills
Retail, Social Media Marketing, Marketing, Social Networking, Marketing Strategy, Strategic Planning, Process Improvement, Social Media, Coaching, Organizational..., New Business Development
Education
Florida Southern College 2011 — 2014
Business Administration and Management, General
Hempfield Area High School
Diploma, Commercial
Gwinnett Chamber of Commerce October 2011 - Present
Outcomes Health Information Solutions February 2011 - June 2011
Waste2Energy July 2009 - February 2011
Glades Pharmaceuticals July 2007 - April 2008
Serologicals Corporation April 2000 - March 2007
Bowater 1998 - 2000
Liberty Corporation 1993 - 1998
Price Waterhouse 1989 - 1992
Skills
Financial Management, M&A experience, Corporate Finance, Financial Reporting, Financial Planning, Corporate Development, Investor Relations, Banking Relationships, SEC reporting, Internal Communications, International Business, SAP, Quickbooks, Solomon, Essbase, Certified Public..., SOX, Risk Management, Risk Assessment, Capital Markets, Financial Forecasting, Cash Management, Cash Flow Forecasting, Treasury Functions, Account Management, Financial Accounting, Private Placements, Debt Raising, Great People Skills, People-oriented, Non-profit..., Volunteer Engagement, SEC filings, Managerial Finance, Strategy, Strategic Financial..., CPA, Finance, Acquisition Integration, Leadership, Treasury, Sarbanes-Oxley Act, Strategic Planning, QuickBooks, Budgets, Acquisitions, Accounting, Mergers & Acquisitions, Financial Analysis, Forecasting
Education
Clemson University 1985 — 1989
BS, Finance
Sabre Inc. December 2013 - Present
Coventry Health Care February 2012 - August 2013
Outcomes Health Information Solutions April 2010 - October 2011
GE Enterprise Solutions 2007 - April 2010
GE Healthcare 2007 - 2007
GE Energy 2001 - 2007
GE Healthcare 1998 - 2001
GE Healthcare 1995 - 1998
GE Information Services 1992 - 1995
GE Consulting Services 1990 - 1992
Education
Wake Forest University 1983 — 1987
B.A., Communications
Bowie State University
M.A., Human Resources
Mackin
Mackin
GeoCerts SSL December 2012 - Present
Outcomes Health Information Solutions December 2011 - July 2012
NASCO 2001 - 2010
PHYSERVE, LLC 2000 - 2001
Alignis, Inc. 1997 - 2000
ACORDIA, Inc. 1990 - 1997
MAXICARE, Inc. 1987 - 1990
Skills
Program Management, Strategy, Business Process..., Due Diligence, Cost Benefit, Vendor Management, Strategic Planning, Analytics, Cross-functional Team..., Product Management, Requirements Analysis, Business Analysis, SDLC, Project Management, Healthcare Information..., Project Portfolio..., Business Development, Requirements Gathering, Resource Management, Process Improvement, Software Project..., Enterprise Software, PMP, Software Documentation, Outsourcing
Education
Ball State University 1985 — 1987
Master of Business Administration
University of Illinois at Urbana-Champaign 1980 — 1984
B. S., Architectural Studies
Sava Senior Care July 2013 - Present
Northside Hospital January 2013 - April 2013
Amerigroup May 2012 - September 2012
WellPoint November 2010 - May 2011
Outcomes Health Information Solutions January 2009 - February 2010
Access January 2008 - December 2008
UHS-Pruitt Corporation May 2007 - November 2007
CareCore National February 2006 - February 2007
Florida Blue December 2001 - June 2004
Skills
Close Attention to..., Microsoft Office Suite, Medical Terminology, Medical Education, Medical Billing, Multitasking Skills, Typing, Business Understanding, Organization &..., Communication Skills, Problem Solving, Work in A Fast Paced..., Back Office, Front Office, Team-oriented
Education
Colorado Technical University-Online 2012 — 2015
Bachelor's Degree, Healthcare Management
Everest College-Atlanta West 2011 — 2012
Diploma, Medical Billing and Coding
Sawyer School 1996 — 1997
Diploma, Medical/Clinical Assistant
Litigation Management, Inc. January 2015 - Present
AM McGregor Nursing and Rehabilitation Center May 2013 - March 2015
CareCore National January 2014 - August 2014
ODJFS OHCP September 2012 - June 2014
Leidos March 2012 - June 2013
Outcomes Health Information Solutions February 2013 - April 2013
Mobil Martin Emergency Medical Services May 2011 - March 2012
ESD April 2011 - April 2011
Maxim Healthcare Services April 2009 - March 2011
Profero Solutions An Advantage Technical Resourcing Co. January 2010 - June 2010
Skills
HIPAA, Medical Record Analyst, Medical Review, Clinical Review, CPT, ICD-9-CM, Medical Coding, Medical Terminology, Analysis, Inpatient, RN: Critical Care..., RN: Critical Care..., Nursing, Critical Care, ICU, Documentations, Healthcare, Healthcare Information..., Go Live Support, EMR, Epic Systems, Allscripts, Meditech, ASAP, CPOE, Eclipsys, Healthcare Consulting, HL7, Epic OpTime x's 2., Allscripts SCM 5.0 CPOE, Certified Epic ASAP
Education
George C Wallace State Community College-Selma
Associate of Science (A.S.), Nursing Science RN
Selma High School
Outcomes Health Information Solutions February 2008 - May 2015
HCA September 2012 - June 2014
Healthways November 2009 - April 2012
Legacy Crossing February 2005 - March 2006
McDonald's Corporation January 2000 - January 2001
Metro Health January 1986 - January 1992
Skills
Teaching, PowerPoint, Sales, Public Relations, Outlook, Management Consulting, Consultations, Event Management, Account Management, Wellness, Healthcare Management, Training, HIPAA, EMR, Nursing, Human Resources, Cpr Certified, Customer Service, Healthcare, CPR Certified
Education
American InterContinental University 2007 — 2010
MBA, Healthcare
AIU Online University 2006 — 2010
Masters/Bachelors Degree in MBA, Healthcare Business
Indiana State Technical College 1983 — 1984
Licensed Practical Nursing, Nursing
DST Health Solutions July 2013 - Present
Outcomes Health Information Solutions June 2011 - July 2013
Project Management Leadership Group October 2006 - June 2011
ACS December 2004 - October 2006
McKesson February 1996 - December 2004
NASCO September 1992 - February 1996
Blue Cross and Blue Shield October 1989 - September 1992
Skills
Project Management, Change Management, Performance Improvement, Account Management, Health Insurance, Leadership Development, Property & Casualty..., HEDIS, Consulting, Vendor Management, Program Management, PMP, PMO, Process Improvement, Project Portfolio..., Cross-functional Team..., Business Process..., Healthcare Information..., Business Analysis, Management Consulting, Management, Strategic Planning, Training, Leadership, Team Building, Strategy, SDLC, Healthcare, Performance Management, Business Intelligence, Software Documentation, Organizational..., Business Process, Coaching, Executive Management, Product Development, Outsourcing, Professional Services, Risk Management, Integration, Requirements Analysis, Analysis, MS Project, Visio, Resource Management, Requirements Gathering, Customer Satisfaction, Software Project..., HIPAA, Insurance
Education
University of Wisconsin-Platteville 2008 — 2014
MS
Cardinal Stritch University 1984 — 1987
BS
Marquette University 1977 — 1979
BA Candidate
Outcomes Health Information Solutions November 2014 - Present
HealthPort Technologies February 2010 - October 2014
Healthport LLC July 2009 - February 2010
IHG July 1999 - July 2009
InterContinental Hotels Group July 1999 - July 2009
Equifax May 1997 - July 1999
Medaphis Systems July 1996 - May 1997
The Reynolds and Reynolds Company April 1986 - July 1996
COIN Financial Systems 1986 - 1993
Skills
Data Center, SAN, Disaster Recovery, Unix, NAS, Storage Area Networks, Virtualization, Solaris, Storage, Linux, NetApp, System Administration, Enterprise Architecture, Architecture, Architectures, Cloud Computing, Databases, EMC Storage, Servers, Storage Management, Operating Systems, Enterprise Software, VMware, Integration, Vendor Management, Management, High Availability, Security
Education
Boise State University 1980 — 1984
Bachelor of Business Administration (BBA), Computer and Information Sciences and Support Services
EMSI April 2014 - Present
TargetIT May 2013 - March 2014
Alcovy CASA August 2012 - 2013
Outcomes Health Information Solutions October 2010 - May 2012
ACS, a Xerox Company February 2003 - October 2010
ACS, a Xerox Company September 2005 - April 2008
ACS, a Xerox Company October 2004 - September 2005
ACS, a Xerox Company February 2003 - October 2004
Skills
Six Sigma, Call Center, Workforce Planning, Microsoft Access, Process Improvement, Leadership, Management, Analysis, Change Management, CRM, Vendor Management, Medicaid, Operations Management, Healthcare, Workforce Management, Team Building, Outsourcing, Training, Project Management, Insurance, HIPAA, Call Centers, Healthcare Information..., Strategy, Cross-functional Team..., Software Documentation, Program Management, Data Analysis, Visio, Business Process, Business Development, Budgets, PMP, Customer Service, Strategic Planning, Business Analysis, Business Process..., Employee Relations, ERP, Executive Management, Policy, Quality Assurance, Team Leadership, Integration, Project Planning, MS Project, Performance Management, PMO, Testing, Requirements Gathering
Education
Colorado Technical University 2015 — 2016
Master of Business Administration (M.B.A.)
Capella University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Project Management
Market Force Information November 2010 - Present
DIGITALGUESTLIST August 2005 - Present
1-800 Courier November 2014 - March 2015
Annona Enterprises February 2014 - June 2014
Outcomes Health Information Solutions February 2013 - May 2013
BrandsMart USA 2011 - July 2012
Florida A&M University May 2010 - May 2011
MyPRMatch.com December 2009 - April 2010
Florida A&M University August 2009 - February 2010
The News Service of Florida March 2009 - August 2009
Skills
Writing, Public Relations, Journalism, Publicity, Event Planning, Promotional Writing, Graphic Design, Web Content Management, Campaign Development, Brand Development, Social Media Development, Networking, Copy Editing, Lifestyle Marketing, Nightlife Industry..., Media Relations, Customer Service, AP Style, Marketing, Social Media, Research, Ap Style, Facebook, Press Releases, Social Media Marketing, Advertising, Blogging, Internal Communications, Editing, Strategic Communications, Adobe Creative Suite, Crisis Communications, Fundraising, Public Speaking, Web Content, Community Development, Creative Direction, Video Production, Integrated Marketing, Email Marketing, Leadership, Copywriting, Event Management, Photography, Sponsorship, Corporate Communications, Social Networking, Newsletters, Digital Media, Strategy
Education
Florida Agricultural and Mechanical University 2005 — 2008
Bachelor of Science, Public Relations
Valencia College 2004 — 2005
A.A., Liberal Arts
University of Toledo 2002 — 2004
N/A, Pre-Marketing
Robert S. Rogers H.S. 1998 — 2002
High School Diploma
Liberman & Mark, PLLC September 2015 - Present
Halfaker and Associates, LLC July 2014 - September 2015
Outcomes Health Information Solutions February 2014 - July 2014
Washington Regional Transplant Community April 2013 - July 2014
Florida Department of Health April 2010 - April 2013
Florida Department of Highway Safety and Motor Vehicles November 2007 - April 2010
KFC June 2001 - March 2010
Florida Department of Financial Services September 2006 - November 2007
Florida Department of Financial Services May 2005 - September 2006
Skills
FMLA, Policy, Employee Relations, Customer Service, Human Resources, Interviews, Recruiting, Access, Team Building, Analysis, Process Improvement, Management, Time Management, Budgets, Strategic Planning, State Government, Case Managment, Social Security..., Electronic Medical..., HIPAA, Health Information..., Organ Donation, Vocational Evaluation, Policy Analysis, Workplace Harassment, Performance Appraisal, Disciplinary Action, SharePoint, Organ & Tissue..., Project Planning, Conflict Resolution, Leadership Development, Data Analysis
Education
Florida Agricultural and Mechanical University 2006 — 2008
Masters, Public Administration
Florida Agricultural and Mechanical University 2001 — 2006
Bachelor of Science, Political Science/Public Administration
Nova Southeastern University 2008 — 2012
Masters, Organizational Leadership/Human Resource Development
PetaStrategy, LLC. September 2013 - Present
Independent November 2011 - September 2013
Outcomes Health Information Solutions January 2011 - November 2011
Schindler Elevator Corporation February 2009 - June 2010
G.E June 2006 - November 2008
The Home Depot February 2005 - June 2006
Johnson Controls January 2003 - April 2004
Johnson Controls January 2002 - January 2003
Jonson Controls January 2000 - January 2002
Johnson Controls September 1998 - January 2000
Skills
Six Sigma, Operations Management, Process Improvement, Facilities Management, Process Development, Retail, Property Management, Continuous Improvement, P&L, Operational Excellence, Program Management, Cost Reduction, Strategic Planning, Business Process..., Cross-functional Team..., Team Leadership, Kaizen, Contract Management, Quality Management, Leadership Development, Business Analysis, Business Management, Analysis, Negotiation, Business Strategy, Customer Relations, Customer Satisfaction, CRM, Customer Service, Strategy, Leadership, Project Management, Contract Negotiation, Budgets, Team Building, Procurement, Training, Change Management, Management, Business Development, Start-ups, Sales, Product Development, Management Consulting, Business Process, Strategic Partnerships, Enterprise Software, Vendor Management, Analytics
Education
Emory University - Goizueta Business School 2002 — 2004
MBA, Business Administration
United States Military Academy at West Point 1982 — 1986
BS, Economics
Horizon Software International, LLC. July 2014 - August 2014
TrainingFolks April 2014 - June 2014
Ettain Group (Well Star Health System) March 2014 - April 2014
RemX OfficeStaff January 2014 - March 2014
DOD Contract Trainer, Wounded Warrior Project May 2013 - October 2013
The Training Associates January 2011 - April 2013
Outcomes Health Information Solutions February 2010 - March 2011
Ryla Teleservices, INC September 2010 - December 2010
Ryla Teleservices, Inc. September 2009 - August 2010
RYLA Inc. 2010 - 2010
Skills
CPT/ICD9, Medical Billing, Insurance Billing, Call Center, Insurance, Training, Process Improvement, Coaching, Consulting, Sales, Training Delivery, Management, Leadership, E-Learning, Instructor-led Training, Team Building, Change Management, Hands-on Training, Adult Education, Team Leadership, Human Resources, Organizational..., Leadership Development, Employee Training, Soft Skills, Workshop Facilitation, Call Centers, Instructional Design, Software Documentation, Technical Training, Time Management, Performance Management, Captivate, Customer Service, Staff Development, Organizational..., Blended Learning, Program Management, Needs Analysis, Technical Support, Learning Management, Learning Management..., Management Consulting, Healthcare, Epic Systems, EHR, SharePoint, Troubleshooting, HIPAA, Integration
Education
Lean Sigma Six Class 2014 — 2014
Introduction to Lean Sigma Six Certificate
Gwinnett Technical Institute 2011 — 2011
Certificate, Pharmacy Technician
DeVry University 1995 — 1997
Bachelor Degree, Computer Information Systems
Medix School 1985 — 1986
Certificate, Medical Sectretary
Managed Resources, Inc April 2015 - Present
Outcomes Health Information Solutions, An Altegra Health Company October 2014 - Present
Maxim Healthcare Services December 2014 - April 2015
Examination Management Services, Inc October 2014 - April 2015
Infinite Gem Enterprises, Inc April 2006 - August 2014
North Florida/South Georgia Veterans Health System January 2012 - January 2013
Blackstone Resources/ Divison of Adecco Group North America November 2006 - 2011
Maxim Healthcare Services January 2008 - January 2010
Outcomes Health Information Solutions September 2008 - September 2009
Emory Healthcare April 2007 - April 2008
Skills
CPT, ICD-9, Medical Coding, PowerPoint, Excel, Word, Microsoft Office, Invoicing, Accounts Receivable, Microsoft Excel, Medical Records, Microsoft Word, Healthcare, Software Documentation, Revenue Cycle, EHR, HIPAA, Medical Billing, ICD-10, Health Information..., Hospitals
Education
DeVry University-Georgia 2003 — 2004
Walter F George HS 1986 — 1990
Diploma, College Curriculum
Outcomes Health Information Solutions February 2007 - April 2009
Hospice of Twin Cities January 2002 - March 2007
Minnesota Gastroenterology August 1999 - March 2001
Education
Hennepin Technical College 2009 — 2009
Award of Achievement, Medical Device Manufacturing Program
Century College 2006 — 2006
Certificate, Medical Terminology
Premier Computer Education 2001 — 2001
Certificate, Computer Courses
University of Minnesota-Twin Cities 1999 — 1999
Certificate, Desktop Mapping
Outcomes Health Information Solutions July 2010 - Present
Seniors Helping Seniors(r) September 2011 - January 2015
Aerotek November 2011 - March 2012
Lockheed Martin Corp. September 2008 - September 2009
Skills
Medical Assisting, Community Outreach, Marketing, Team Leadership, Customer Satisfaction, Volunteer Management, Interviews, Healthcare, Medical Terminology, Microsoft Word, Microsoft Excel, File Management, Office Management, Chart Review, Top-notch Customer..., Event Planning, Training, Throat Cultures, Glucose Meters, Universal Precautions, Drawing Blood, Microsoft Office, Public Speaking, HIPAA, PowerPoint, Medical Records, Management, Healthcare Management, Data Entry, Strategic Planning, Healthcare Information..., Nonprofits, ICD-9, Customer Service
Education
Bryant and Stratton College 2006 — 2008
Associate of Science (A.S.), Medical/Clinical Assistant, 4.0
Central City Business Institute 1976 — 1978
Associates degree, Accounting and Business/Management
Intermedix November 2012 - Present
Outcomes Health Information Solutions October 2009 - March 2011
North Suburban Medical Center June 2007 - February 2008
Medical Center of Lewisville May 2006 - June 2007
Smart Document Solutions September 2005 - June 2007
Access Administrators September 2004 - July 2005
Greyhound Lines, Inc. July 1993 - August 2002
Skills
ICD-9 CM, CPT-4 and..., Meditech, Microsoft..., CCS, CCS-P, ICD-10, ICD-9, Medical Records, HIPAA, Physicians, Hospitals, Inpatient
Education
Arapahoe Community College 2010 — 2014
Associate of Applied Science, Health Information/Medical Records Technology/Technician, 3.9
Northside Hospital April 2013 - Present
Outcomes Health Information Solutions February 2013 - April 2013
BAYADA Home Health Care August 2011 - February 2013
Children's Center for Digestive Health Care March 2010 - July 2011
Children's Healthcare of Atlanta July 2005 - April 2010
Children's Healthcare of Atlanta November 2002 - July 2005
Riverside Medical Center October 1995 - July 2002
Doreena McBride, MD 1998 - 1999
American Medical Response 1996 - 1997
Skills
Medical/Surgical, Critical Care, Acute Care, PALS, BLS, Endoscopy, Gastroenterology, Gastrointestinal..., Patient Safety, ACLS, Pediatric Nursing, Cardiology, Case Managment, PICU, Healthcare, Home Care, Nursing, Case Management, Registered Nurses
Education
Walden University 2013 — 2015
Master's degree, Healthcare Administration
Brenau University 2002 — 2005
Bachelor of Science, Registered Nursing/Registered Nurse
Southeastern Louisiana University 1992 — 1994
Kankakee Community College
Associate of Applied Science, Paramedic Supervision
PepsiCo August 2014 - Present
PepsiCo July 2010 - August 2014
Outcomes Health Information Solutions May 2010 - July 2010
LA Fitness December 2009 - May 2010
Skills
Social Media, Video Production, Editing, Digital Media, Public Relations, Advertising, Video Editing, Microsoft Office, Dreamweaver, Sales, CRM, Time Management, Sales Operations, Account Management, Marketing, PowerPoint, Public Speaking, Leadership
Education
Furman University 2005 — 2009
Bachelor's degree, Communication and Media Studies
Outcomes Health Information Solutions July 2010 - Present
Presbyterian Hospital Matthews March 2010 - March 2010
Education
Central Piedmont Community College 2008 — 2010
AAS, Health Information Technology
Outcomes Health Information Solutions 2014 - Present
Skills
Healthcare, Medicare, Management, Hospitals, Medical Devices, Process Improvement, Healthcare Management, Healthcare Information..., Durable Medical..., Healthcare Consulting, Home Care, Healthcare Industry, Leadership, Medicaid, HIPAA, Managed Care, Program Management, Patient Safety, Clinical Research, Medical Terminology, EHR, Mergers & Acquisitions, Disease Management, Critical Care, Medical Billing, Performance Improvement, Physicians, Quality Improvement, Marketing, Nursing, Practice Management, Physician Relations, Accreditation, Pediatrics, JCAHO, Revenue Cycle, EMR, Team Building, Sales, Orthopedic
Education
Carnegie Mellon University 1995 — 1997
master, public healthcare management
POINT PARK COLLEGE
B.S, Health Services
Community College of Allegheny County
fox chapel
Care Hospice LLC September 2014 - Present
Medi Home Health & Hospice November 2012 - August 2013
Patriot Aluminum Products March 2011 - October 2012
Outcomes Health Information Solutions November 2007 - August 2010
CAAR Real Estate Weekly March 2006 - November 2007
Architectural Woodwork Institute December 2000 - October 2005
The Anderson Company LLC September 1998 - October 2000
Cupojo Inc d/b/a Barnie's Coffee and Tea Company February 1992 - September 1998
Skills
Invoicing, Human Resources, Accounts Receivable, Payroll, Accounts Payable
Education
Strayer University (VA) 1999 — 2000
Business Administration
University of Maryland University College 1997 — 1998
Business Administration
Florida Institute of Technology 1984 — 1987
Business Administration
Outcomes Health Information Solutions January 2012 - Present
The Mahone Group April 2013 - September 2013
MRS Auditing Billing Consulting September 2010 - January 2012
Outcomes Health Information Solutions April 2009 - February 2011
Medical Center of Central Georgia March 2007 - November 2008
HealthPort LLC October 2005 - March 2007
Family Health Center September 2002 - October 2005
Henry Medical Center November 2001 - September 2002
Skills
Health Information..., Customer Service, Release of Information, Computer Literate, Analysis, HIPAA, Data Entry, Medical Records, EMR, Medical Coding, Healthcare, Outlook, PowerPoint, Meditech, Medical Terminology, EHR, Healthcare Information...
Education
Colorado Technical University 2009 — 2010
MBA, Healthcare Management
Colorado Technical University 2008 — 2009
BSBA, Healthcare Management
Middle Georgia State University 1998 — 2001
A.S., Health Information Technology
Augusta Technical Institute 1989 — 1991
Practical, Nursing
Evans High School
24 Hour Fitness May 2005 - Present
24 Hour Fitness 2005 - Present
One Exchange Towers Watson August 2014 - November 2014
Place and Space 2012 - 2014
Outcomes Health Information Solutions 2006 - 2013
Rocky Mountain MS Clinic April 2008 - August 2011
Skills
Organization, Health, Wellness, Fitness Instruction, Music Education, Project Coordination, Public Speaking, Medical Terminology, Typing, Ten Key
Education
Brigham Young University 2006 — 2010
Master's degree, Exercise Sciences/Health Promotion
University of Utah 1996 — 2000
Bachelor of Arts (B.A.), Music/pedagogy
Brigham Young University 1976 — 1986
AD Nursing 1980; BS Political Science 1986
North East Orthopaedics, P.A. January 2011 - Present
Outcomes Health Information Solutions 2009 - 2011
Medical Practice Managment Consulting 1999 - 2007
Skills
EMR, Software Documentation, Healthcare, HIPAA, Healthcare Information..., Healthcare Management, EHR, Hospitals, Medical Terminology, Medical Billing, Clinical Research, Healthcare Consulting
Education
Colorado Christian University 2009 — 2013
Bachelor's degree, Psychology
Humana October 2013 - Present
Kindred Healthcare April 2011 - October 2013
MarketWise Consumer Insights, LLC December 2010 - February 2011
Primary PhysicianCare August 2003 - February 2007
Outcomes Health Information Solutions March 2003 - June 2003
Gentiva Health Services / then Total Care Inc. May 2000 - March 2003
Kindred Healthcare / then Rehab & Nursing Ctr of Monroe August 1996 - May 1999
Skills
Nursing Process, Nursing Management, Clinical Review, Home Health Agencies, Clinical Research, Clinical Data Management, Insurance Case Manager, Nursing, Healthcare, Home Care, Managed Care, Medicare, Microsoft Office, Utilization Management
Education
Central Piedmont Community College 1991 — 1996
Associate's Degree in Nursing, Registered Nursing/Registered Nurse
inVentiv Health 2012 - Present
Baptist Hospital November 2012 - November 2014
* June 2009 - October 2012
Outcomes Health Information Solutions April 2010 - May 2012
Fairhope Health and Rehab June 2009 - November 2011
Skills
Occupational Health..., Long-term Care, Observation, Chart Abstraction and..., Telephonic Case..., Med- Surge Tele, Wellness, Rehabilitation, Cpr Certified, Hospitals, Patient Safety, Healthcare, Case Managment, Medical/Surgical, Inpatient, Wound Care, Nursing, Home Care, BLS, Pediatrics, Healthcare Management, Acute Care, Registered Nurses, Sales Operations, Leadership
Education
American Sentinel University 2013 — 2015
Master's Degree, Registered Nursing/Registered Nurse, 4.0
American Sentinel University, Denver 2011 — 2013
Bachelor of Science (BS), Registered Nursing/Registered Nurse, 4.0
Jefferson Davis Community College 2005 — 2007
Associate's degree, Registered Nursing/Registered Nurse
HCA Reston Hospital Center 2011 - Present
Heartland Hospice February 2008 - February 2011
Outcomes Health Information Solutions January 2003 - June 2003
COLA February 2001 - May 2001
Georgetown University Hospital July 1980 - January 1992
Georgetown University Hospital June 1976 - June 1980
Georgetown University Hospital August 1974 - 1976
Skills
EHR, Performance Improvement, Patient Safety, Healthcare Information..., HIPAA, Quality Assurance, Healthcare Management, Nursing, EMR, Quality Improvement, Medicare, Utilization Management, Healthcare Consulting, Medicaid, Informatics, Disease Management, Health Information..., Healthcare, Hospitals, Clinical Research, Inpatient
Education
George Mason University 1994 — 1996
MSN, Administration
College Misericordia 1970 — 1974
BSN, Nursing
Pope pius XII
SITA June 2014 - Present
McKesson Health IT October 2012 - June 2013
SunTrust Bank February 2012 - July 2012
Comcast September 2011 - January 2012
International Business Machines March 2011 - August 2011
Outcomes Health Information Solutions December 2008 - February 2011
EarthSearch Communications International February 2007 - October 2008
Prosys Information Systems October 2006 - February 2008
Agentek March 2006 - October 2006
Decision One January 2004 - March 2006
Skills
VMware, Servers, Citrix, Active Directory
Education
Bauder College 2004 — 2006
Associates, Information Technology
Outcomes Health Information Solutions January 2012 - Present
American InterContinental University November 2010 - January 2012
First American Title March 2007 - May 2010
Louisiana Road Home /First American Title Insurance Company March 2007 - May 2010
Manpower July 2006 - March 2007
Manpower May 2004 - March 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, type 60 wpm, Inbound/Outbound Call..., Advanced Retail..., Proficient with..., Ability to provide...
Education
American InterContinental University
American InterContinental University
Southeastern Louisiana University
Outcomes Health Information Solutions February 2012 - Present
MedAssurant Inc January 2009 - December 2011
United States Postal Service May 2007 - June 2008
Open Door Family Medical Centers July 2006 - December 2006
QLIMG - Jamaica Estates Medical Office July 2005 - December 2006
Select Physicians Medical Group January 2006 - June 2006
Skills
Medical Records, Hospitals, Medical Terminology, ICD-9, Healthcare Management, Medicare, EKG, Phlebotomy, Microsoft Office, Microsoft Excel, Microsoft Word, Direct Patient Care, Office Administration, Front to Back Office, Customer Service, Clerical Skills, Medical Software, Human Anatomy, Pathophysiology, Microbiology, Statistics, OSHA Certified
Education
CUNY New York City College of Technology 2009 — 2014
Bachelor's degree, Biomedical Informatics, 3.2
New York School of Medical and Dental Assistants. 2005 — 2005
Diploma, Medical/Clinical Assistant
AZ Care Network July 2014 - Present
Cognizant Technology Solutions December 2013 - June 2014
ECS May 2013 - November 2013
KDJ Consultants Inc January 2013 - May 2013
Outcomes Health Information Solutions January 2013 - April 2013
Altegra Health August 2012 - November 2012
SCAN Health Plan February 2012 - June 2012
Banner Thunderbird Medical Center May 2011 - August 2011
Blue Cross Blue Shield of Arizona February 1991 - April 2008
Skills
Hospitals, Nursing, Healthcare Management, Clinical Research, BLS, Home Care, EMR, Phlebotomy, Patient Safety, Vital Signs, Medical Billing, ACLS
Education
Central Arizona College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
Maricopa Technical CommunityCollege 1989 — 1991
Associate of Arts and Sciences (A.A.S.), Respiratory Care Therapy/Therapist
Southwestern School for Medical Assistants
Mesa Community College
Associates Arts Degree, Liberal Arts
JPS Health Network November 2014 - Present
Adreima April 2012 - November 2014
Inovalon October 2012 - May 2013
Physicians Choice February 2010 - October 2012
Clinical Coding Solutions October 2010 - March 2011
Outcomes Health Information Solutions November 2009 - February 2010
Intermedics Inc. / Term Billing August 2007 - February 2010
CBIZ/MMP October 2005 - August 2007
Skills
Medical Terminology, Phlebotomy, Vital Signs, EKG, Cpr Certified, Healthcare, EMR, Medical Records, HIPAA, Hospitals, Urinalysis, Venipuncture, Medical Billing, Medical Coding, Injectable, CPT, ICD-9, Clinical Research, Nursing, Patient Education, HCPCS, Medicine, Radiology, Informatics
Education
Ahima
Medical Insurance Coding Specialist/Coder
AAPC
Medical Insurance Coding Specialist/Coder
Arlington Career Institute 2005 — 2005
NR-CAHA, Coding and Billing
Platt College 1999 — 1999
NCMA, Medical assistant
Outcomes Health Information Solutions March 2006 - Present
Skills
HIPAA, Medical Coding, Medicare, EMR, EHR, Medical Terminology, Healthcare Information..., Healthcare, Healthcare Management, Medicaid, Hospitals, Software Documentation, Managed Care, Health Insurance, Inpatient, Customer Service
Education
American Health Infomation Management Association 2004 — 2006
Catonsville Community College 1990 — 1992
Outcomes Health Information Solutions April 2012 - May 2012
Sears, Roebuck and Co. May 2009 - May 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, HIPAA, ICD-9, ICD-10, HCPCS, CPT, Medical Terminology, Medical Coding, Medical Billing, Human Anatomy, Organization, Highly detail oriented, Quick Learner, Dependable Team Player, Work Well Independently, EMR Training, Medical Records
Education
Everest University-South Orlando 2010 — 2012
Associate of Science (A.S.), Medical Insurance Billing and Coding, 4.0
Michigan State University 2004 — 2007
3.8
Outcomes Health Information Solutions 2012 - 2012
Education
Everest University-Brandon 2009 — 2012
Associate of Science (AS), Medical Insurance Billing/Coding
Fairview High School 1962 — 1966
Synthomer 2012 - Present
Outcomes Health Information Solutions September 2010 - August 2012
Wells Fargo December 2009 - July 2010
C.H. Robinson Worldwide, Inc. November 2007 - June 2009
CorpLogoWare December 2004 - May 2005
Skills
Analytics, Financial Accounting, Revenue Analysis, Forecasting, Sales, Customer Service, Customer Retention, Customer Acquisition, Customer Analysis, Contract Negotiation, Dispatching, Office Administration, Microsoft Office, Microsoft SQL Server, QuickBooks, Adobe Acrobat, Photoshop
Education
Emory University
Bachelor of Arts (B.A.), Financial Economics
Outcomes Health Information Solutions May 2012 - Present
The Hartford 1996 - 2011
Skills
Analysis, Lotus Notes, Microsoft Excel, Relationship Management, PeopleSoft, Disability Management, Data Entry, Leadership, Microsoft Office, Microsoft Word, Healthcare, PowerPoint, Claims Management, Claims Handling, Claims Resolution, Claims Investigations, Health Insurance, Employee Benefits, HIPAA
Education
East Tennessee State University 1977 — 1982
Bachelor's degree, Health Services/Allied Health/Health Sciences, General
Outcomes Health Information Solutions 2013 - Present
Skills
Call Centers, Customer Satisfaction, Customer Experience, Customer Service, Customer Retention, Contact Centers, Telemarketing, Data Entry, Sales, CRM, Outlook, Account Management, Training, BPO, Microsoft Office
Education
Georgia Perimeter College 2012 — 2013
Inova Health System July 2013 - Present
Member - AAPC Leesburg, VA Chapter 2012 - 2014
Outcomes Health Information Solutions March 2013 - July 2013
Heritage Hall Skilled Nursing & Rehab January 2011 - July 2013
Skills
Medical Coding, Healthcare Information..., Registered Nurse, Chart Audits, ICD -10 CM Proficient, ICD-9-CM, Medical Records, Epic Systems, Healthcare, EMR, Hospitals, HIPAA, Nursing
Education
L&S Coding and Education, LLC 2012 — 2012
Certificate, Medical Coding
Western Carolina University 1999 — 2001
Bachelor of Science (BS), Nursing
Gaston College 1991 — 1994
Associate's degree, Registered Nursing/Registered Nurse
University of North Carolina at Chapel Hill 1978 — 1982
Bachelor of Public Health, Health Behavior and Community Health Education
Hewlett-Packard June 2014 - Present
Prestige Staffing May 2012 - February 2013
Outcomes Health Information Solutions February 2011 - May 2012
Xerox January 2005 - November 2010
Xerox June 2003 - January 2005
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Outlook, Soft Skills, Telephone Skills, Data Entry, Customer Service, Team Management, Dispatching, Quality Assurance, Sales, Call Centers, Customer Satisfaction, Medical Coding, Medical Billing, Access, Project Management, Software Documentation
Education
DeVry University-Georgia 2006 — 2008
Dekalb Technical College 2002 — 2003
Infinity Home Care November 2012 - Present
Senior Home Care, Inc July 2010 - July 2012
Outcomes Health Information Solutions August 2008 - July 2010
Skills
ALF, IV, Trach Care, Diabetes Care, Wound Care, Blood Pressure, Pain Management, Nursing, BLS, Patient Education, Healthcare Management, Home Care, Hospitals
Education
Galen School of Nursing-Tampa Bay 2003 — 2004
certificate, lpn
Outcomes Health Information Solutions March 2013 - Present
Regions Financial Corporation August 1994 - July 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Capella University 2010 — 2012
Master of Science (M.S.), Human Services, Health Care Admin
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (BS), Computer Science
APS Healthcare, a subsidiary of Universal American December 2014 - Present
Outcomes Health Information Solutions June 2013 - November 2014
Los Angeles Metropolitan Hospital 2009 - 2013
Healthcare June 2007 - July 2009
Skills
Nursing Care, Geriatric Nursing, Nursing Management, Nursing Homes
Education
University of Phoenix 2013 — 2015
BS Healthcare Management, Healthcare Management
Adamson University
Bachelor's degree, Chemistry
Outcomes Health Information Solutions 2005 - 2015
Skills
Operations Management, Analysis, Process Improvement, Strategic Planning, Procedure Development, Project Management, Project Planning, Healthcare, Employee Training, Quality Assurance, Problem Solving, Team Building, Leadership, Multi-site Team..., Management, Healthcare Information..., Software Documentation, Training
Education
Eastern Kentucky University