ORNL Federal Credit Union
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ORNL Federal Credit Union Employees
ORNL Federal Credit Union February 2014 - Present
Automotive Finance Corporation 1996 - July 2013
ADT Automotive 1995 - 1996
Skills
Management, Sales Management, Financial Analysis, Financial Reporting, Account Management, Business Development, Employee Training, Value Chain Analysis, Marketing Strategy, Branch Management, Sales, Training, Banking, Process Improvement, Portfolio Management, Finance, CRM, Consumer Lending, Credit, Business Strategy, Relationship Management, Risk Management, Commercial Lending, Customer Retention, Customer Satisfaction, Operations Management, Credit Analysis, Profit, Loans, Automotive, Lines Of Credit, Credit Risk, Small Business Lending, Financial Services, Loss Mitigation, Retail Banking, Commercial Banking, Mortgage Lending
Education
Central hs
Tennessee Technological University - College of Business Administration
Bachelor of Science (B.S.), Business Administration
First Tennessee Bank March 2015 - Present
World Choice Investments LLC, dba:Dixie Stampede LLC, Pirates Voyage, Great Choice Investments LLC March 2014 - Present
Chartway Federal Credit Union June 2012 - August 2012
Clayton Bank and Trust December 2011 - June 2012
ORNL Federal Credit Union August 2000 - June 2006
Skills
Loans, Credit, Credit Analysis, Consumer Lending, Loan Origination, Risk Management, Cross Selling, Customer Service, Credit Unions, Small Business Lending, Mortgage Lending, Banking, Commercial Banking, Finance, Financial Analysis, Branch Management, Refinance, Underwriting, Financial Services, Credit Risk, Retail Banking
Education
Fountainhead College of Technology 2010 — 2011
Associate's degree, Nuclear Physics
fountainhead college of technology 2009 — 2011
Associates, Radiation Protection Technology/ Nuclear Health and Safety
Prime Communications September 2014 - Present
Alliance Professional Detail & Vinyl June 2013 - Present
Answer Financial January 2014 - September 2014
USAA February 2013 - January 2014
ORNL Federal Credit Union April 2011 - January 2013
Oak Ridge National Labs Federal Credit Union April 2011 - October 2012
Skills
Strategic Planning, Budget Process, Financial Forecasting, Financial Analysis, Financial Reporting, Cash Management, Performance Management, Performance Improvement, Team Building, Motivation, Account Management, Cash Flow Lending, Revenue Analysis, Social Entrepreneurship, Process Management, Construction Cost..., Public Relations, Cost Control Reduction, Business Process..., Variance Analysis, Trend Analysis, Financial Markets, Sales Leadership..., Market Share Expansion, Internal Audit, Credit Analysis, Risk Based Lending, Leadership Development, Analysis, Credit Unions, Finance, Underwriting, Banking, Management, Sales, Loans, Insurance, Cross Selling, Credit, IRAs, Life Insurance, Customer Service, Risk Management, Consumer Lending, Accident, Health Insurance
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Kaplan University of Insurance 2013 — 2014
Property & Casualty/Life & Health Insurance License, Insurance
Roane State Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Counseling Psychology
RE/MAX March 1999 - Present
ORNL Federal Credit Union 1993 - 1997
Skills
ABR, e-PRO, GRI, Relocation, Real Estate Transactions, New Home Sales, Sellers, First Time Home Buyers, Foreclosures, Condos, Townhomes, Short Sales, Single Family Homes, Referrals, Investors
Education
TREES 1998 — 1998
Real Estate, Real Estate
Carson-Newman College
Jennifer Didyk, Communications Consultant March 2015 - Present
ORNL Federal Credit Union April 2013 - March 2015
Various June 2012 - April 2013
Benteler Mechanical Engineering October 2006 - June 2012
Dilling Mechancial Contractors June 2005 - October 2006
United Airlines June 2003 - June 2005
Department of National Education: Quéliverzan Primary School October 2002 - May 2003
Skills
Customer Service, Management, Microsoft Office, Human Resources, Inventory Management, Microsoft Excel, Event Planning, Marketing, Budgets, Process Improvement, Project Management, Team Building, Outlook, French, German, PowerPoint, Microsoft Word, Research, Leadership, Continuous Improvement, Change Management, SAP, Business Analysis, Project Coordination, Intercultural..., Text Editing, Internal Communications
Education
Indiana University—Purdue University Fort Wayne 2008 — 2010
MBA, Business Administration, GPA: 3.873
Beloit College 1998 — 2002
B.A., Comparitive Literature / French, GPA: 3.881
University de Haute Bretagne, Rennes II 1999 — 2000
Certificate in Advanced French Studies, French Language, Literature, Culture, 15 (French Grading Scale: A+)
Holt Appraisal Company May 2004 - Present
Fuller Appraisal Company 2002 - 2004
ORNL Federal Credit Union 2001 - 2002
Union Planters Bank 1999 - 2001
Skills
Real Estate, Real Estate Development, Commercial Real Estate, Corporate Real Estate, Real Estate Financing, Builders, Contractors
Education
Tennessee Technological University 1989 — 1993
B.S., Finance
Chattanooga State Community College 1987 — 1989
Associate of Science (A.S.), Business/Commerce, General
ORNL Federal Credit Union March 2005 - Present
Skills
Painting, Drawing, Sculpture, Microsoft Office, Microsoft Excel, Typing, Rag Baskets, Filing, Organization Skills, Banking, Customer Service, LaserPro, Loan Documentation, Strategic Planning, Leadership, Management, Loans, Credit Analysis, Loan Origination, Underwriting, Credit, Consumer Lending, Team Building, Sales
Education
Strayer University 2006 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Austin Peay State University 1999 — 2003
Bachelor's Degree, Fine/Studio Arts, General
Farragut High School 1995 — 1999
High School, High School/Secondary Diplomas and Certificates
ORNL Federal Credit Union March 2015 - Present
ORNL Federal Credit Union October 2013 - March 2015
Target April 2010 - October 2013
Target February 2007 - April 2010
Skills
Retail, Store Management, Store Operations, Profit, Visual Merchandising, Loss Prevention, Merchandising, Retail Sales, Driving Results, Inventory Management, Inventory Control, Big Box, Planograms, Shrinkage, Sales, Training, Recruiting, Customer Service, Team Building, Leadership
Education
Clemson University
Master's degree, Industrial and Organizational Psychology, 3.9
Millsaps College
Bachelor's of Science degree, Psychology, 3.9
Georgia's Own Credit Union February 2015 - Present
Georgia's Own Credit Union 2012 - February 2015
Georgia Credit Union Affiliates 2012 - 2012
CUNA Mutual Group 1997 - 2012
AOD Federal Credit Union 1995 - 1997
ORNL Federal Credit Union 1985 - 1995
Skills
Current Licenses for..., Project Management, Salesforce.com, Direct Sales, Financial Accounting, Process Analysis, Credit Unions, Consumer Lending, Chief Financial Officer, Microsoft Office, Credit Union Host..., Leadership, Strategic Planning, Strategy, Credit, Underwriting, Insurance, Management, Training, Finance, Sales, Loans, Team Leadership, Product Management, Process Improvement, Banking, Operations Management, Executive Management, Management Consulting, Financial Services, Financial Analysis, Risk Management, Product Development, Business Analysis, Vendor Management, Portfolio Management
Education
University of Tennessee-Knoxville - College of Business Administration 1980 — 1985
Bachelor of Science (BS), Finance, General
CUNA Executive Development Program
CUNA Financial Management School
CUNA Financial Management School (Part 2)
ORNL Federal Credit Union July 2015 - Present
ORNL Federal Credit Union October 2014 - July 2015
ORNL Federal Credit Union December 2013 - October 2014
ORNL Federal Credit Union May 2012 - December 2013
Consulate General of the Russian Federation July 2011 - August 2011
Skills
Finance, Accounting, Customer Service, Microsoft Office, Retail Banking, Commercial Banking, Financial Reporting, Compliance Oversight, Communication, Enterprise Social..., Problem Solving, Data Analysis, Consumer Lending, Loans, Credit Analysis, Credit, Financial Analysis, PowerPoint, Banking, Portfolio Management, Leadership, Investments
Education
Haslam College of Business at the University of Tennessee 2009 — 2015
Bachelor of Science in Business Administration, Finance
ORNL Federal Credit Union March 2015 - Present
Starbucks July 2012 - March 2015
East Tennessee State University August 2010 - May 2012
Barnes & Noble January 2009 - March 2011
Rocky Mountain Youth Corps June 2007 - August 2007
Doe River Gorge Ministries June 2005 - August 2007
Skills
Store Management, Store Operations, Inventory Management, Visual Merchandising, Time Management, Customer Service, Cashiering, Retail, Retail Sales, Merchandising, Loss Prevention, Social Media, Management, Sales, Coffee Shops, Coffee
Education
East Tennessee State University 2007 — 2012
Bachelor's Degree, May 2012 Bachelor of Fine Art, Studio Art
ARG July 2013 - Present
University of Tennessee Medical Center March 2011 - June 2012
ORNL Federal Credit Union May 2010 - March 2011
Vanderbilt Mortgage and Finance, Inc May 2004 - January 2010
Home Federal Bank March 1987 - February 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, Banking, Finance, Customer Service, Healthcare, Leadership, Insurance
Education
Fulton High School
Pellissippi State Community College
ORNL Federal Credit Union November 1998 - Present
Skills
Consumer Lending, Mortgage Lending, Loans, Budgets, Finance, Accounts Payable, Customer Service, Small Business Lending, Banking, Credit, Leadership, Loan Origination, Management, Cross Selling, Credit Analysis, Team Building
Education
Oak Ridge High School
Roane State Community College
Regions Financial Corporation November 2012 - Present
ORNL Federal Credit Union August 2009 - November 2012
ORNL Federal Credit Union August 2008 - October 2009
ORNL Federal Credit Union April 2007 - August 2008
ORNL Federal Credit Union July 2006 - April 2007
Skills
Credit Unions, Consumer Lending, Loans, Customer Service, IRA's, Cash, Credit Cards, Banking, Management, Branch Management, Symitar, Bank Secrecy Act, Coaching, Branch Banking, Credit, Leadership, Sales, Small Business Lending, Loan Origination, Cross Selling, Retail Banking, Refinance
Education
Strayer University (VA) 2009 — 2013
M.B.A, Business Management, 3.2
The University of Tennessee at Chattanooga 1998 — 2006
Bachelor of Science, Sports Management
Oak Ridge High School 1995 — 1998
Diploma, General Studies
BB&T February 2005 - Present
ORNL Federal Credit Union February 2002 - February 2005
Skills
Banking, Credit, Loans, Retail Banking, Credit Analysis, Risk Management, Financial Analysis, Mortgage Lending, Consumer Lending
Education
Northeast State Community College 1997 — 1999
Associate's degree, Business Administration and Management, General
Thermocopy 2011 - Present
ORNL Federal Credit Union September 2010 - September 2011
Skills
Cold Calling, Sales Process, Direct Sales, Account Management, Office Equipment, New Business Development, Sales, Managed Print Services, Email Marketing, Marketing Strategy, Advertising, Strategic Planning, Social Networking, Market Research
Education
Tennessee Technological University 2008 — 2012
Psychology/Organizational Management
Lighthouse Christian Academy 2006 — 2007
ORNL Federal Credit Union March 2015 - Present
Legends Brass January 2011 - Present
Legends Brass January 2011 - Present
TNBank February 2011 - March 2015
FirstBank Commercial May 2007 - January 2010
FirstBank Commercial Real Estate March 2006 - May 2007
SunTrust Bank City President March 2004 - March 2006
SunTrust Bank January 1994 - March 2004
SunTrust Bank Management Associate Training Program April 1993 - January 1994
Skills
Sales Management, Music Industry, Music, Trumpet, Music Education, Brass, Jazz, Orchestral Music, Chamber Music, Online Advertising, Classical, Ensemble, Social Media Marketing, Singing, Audio Engineering, Composition, Loans, Banking, Mortgage Lending, Credit, Recording, Underwriting, Conducting, Portfolio Management, Real Estate, Business Development, Management, Music Production, Sound, Songwriting, Training, Sales, Budgets, Piano, Small Business, Finance, Entertainment, Fixed Annuities, Strategic Financial..., Commercial Lending, Estate Planning, Commercial Real Estate, Investments
Education
Auburn University 1991 — 1992
Master of Business Administration (M.B.A.), Finance, General
Auburn University, College of Business 1987 — 1991
BS, Finance, General
Tennessee Valley Authority March 2013 - Present
Tennessee Valley Authority June 2011 - March 2013
Tennessee Valley Authority February 2010 - July 2011
Tennessee Valley Authority August 2009 - February 2010
ORNL Federal Credit Union November 2005 - August 2009
Skills
HRIS, Research, Employee Relations, Talent Management, Human Resources, Recruiting, Performance Management, Talent Acquisition, Workforce Planning, Change Management, Team Building, Labor Relations, Personnel Management, Succession Planning, Applicant Tracking..., Time Management, Interviews
Education
Tennessee Technological University 2011 — 2013
Masters of Business Administration, Human Resources
University of Tennessee 2006 — 2009
Bachelor of Arts, Sociology
ORNL Federal Credit Union March 2015 - Present
Edfinancial Services September 2012 - March 2015
Edfinancial Services February 2012 - September 2012
Edfinancial Services May 2010 - February 2012
Edfinancial Services March 2008 - May 2010
Skills
Troubleshooting, Creative Problem Solving, Training & Development, Analysis, Internet Explorer, Call Center, Customer Service, Sales Presentations, Social Media, Call Centers, Employee Training, Student Loans, Management, Student Financial Aid, Team Building, Data Analysis, Leadership, Finance, Microsoft Excel, Outlook, Process Improvement, Software Documentation, Strategic Planning
Education
University of Phoenix 2008 — 2010
AA, Criminal Justice
Maryville College 2002 — 2003
N/A, Business
Heritage high school
Scripps Networks Interactive September 2013 - Present
Hardin Valley Youth Sports July 2009 - March 2014
Knox County Schools November 2012 - September 2013
The E. W. Scripps Company September 2010 - December 2012
Knoxmoms.com - E.W. Scripps April 2008 - September 2010
The CIT Group November 2005 - October 2007
Long Beach Mortgage div Washington Mutual Bank April 2004 - November 2005
ORNL Federal Credit Union April 2000 - April 2004
Tommy Hilfiger March 1997 - January 1999
Skills
Account Management, Advertising, Marketing, Marketing Strategy, Sales, Customer Service, Team Building, Strategic Planning, Social Media, Marketing Communications, Time Management, Nonprofits, Email Marketing, Social Media Marketing, Digital Media, Public Relations, Public Speaking, New Business Development, Management, Editing, Business Planning, Event Planning, Leadership, Training, Online Advertising, Social Networking
Education
The University of Tennessee at Chattanooga 1996 — 1998
Berkmar High School Gwinnet County, Georgia
William R. Boone High School Orlando, Florida
Tusculum College
Organizational Management, Concentration in Marketing
ORNL Federal Credit Union August 2014 - Present
US Bank April 2012 - August 2014
ORNL Federal Credit Union April 2002 - April 2012
Skills
Banking, Loans, Credit, Consumer Lending, Mortgage Lending, Cross Selling, Underwriting, Credit Analysis, Finance, Coaching, Financial Analysis, Management, Loan Origination, Strategic Planning, Budgets, Microsoft Excel, Residential Mortgages, Branch Management, Small Business Lending
Education
Tennessee Technological University 2008 — 2011
Bachelor's degree, Organizational Leadership
ORNL Federal Credit Union October 2014 - Present
ORNL Federal Credit Union July 2014 - October 2014
ORNL Federal Credit Union May 2013 - June 2014
Skills
Loans, Credit, Credit Analysis, Cross Selling, Banking, Finance, Financial Analysis, Cash Management, Microsoft Excel, Credit Unions, Relationship Management
Education
Carson-Newman University 2010 — 2012
Bachelor's degree, Finance, General
Cooper-Smith Advertising February 2012 - Present
Faith Promise Church September 2013 - Present
Lincoln Memorial University August 2008 - Present
Davis Advertising December 2008 - February 2012
Chick-fil-A April 1998 - December 2008
ORNL Federal Credit Union July 1995 - April 1998
Skills
Marketing, Advertising, Event Planning, Market Research, Media Planning, Media Buying, Online Media Buys, Newspaper, Media Strategy, Digital Media, Radio, Outdoor Advertising, Integrated Marketing, Digital Marketing, Television, Broadcast Television, New Media, Public Relations, Social Media Marketing, Leadership, Social Media, Broadcast, Newspapers, Management, Creative Strategy, Sponsorship
Education
Tusculum College 2002 — 2003
Master of Arts, Organizational Management
Tusculum College 2000 — 2001
Bachelor of Science, Organizational Management
Pellissippi State Technical Community College 1996 — 1999
Associates of Applied Science, Marketing
ORNL Federal Credit Union April 2015 - Present
Peters and Associates February 1991 - April 2015
Benton Mortgage Company June 1989 - May 1991
Skills
Tax Preparation, Tax, Income Tax, Accounting, Real Estate, Accounts Payable, Tax Returns, Financial Reporting, Tax Accounting, Bookkeeping, Customer Service, Financial Analysis
Education
Tennessee Wesleyan College
Accounting
Tusculum College
Bachelor's degree, Accounting and Business/Management
ORNL Federal Credit Union November 2012 - Present
ORNL Federal Credit Union July 2011 - November 2012
ORNL Federal Credit Union August 2008 - July 2011
Union National Bank & Trust Company April 1997 - June 2008
Skills
Bank Secrecy Act, Credit Unions, Deposits, USA PATRIOT Act, OFAC, Symitar, AML, Financial Institutions, Microsoft Excel, Microsoft Office, Cash, Anti Money Laundering, Cash Management, Outlook, Financial Regulation, Teller Operations, Finance, Vendor Management, Third Party Vendor..., Contract Management, Regulatory Compliance
Education
King College 2014 — 2015
Master of Business Administration (M.B.A.), Project Management
Union College (KY) 2004 — 2008
Bachelor of Science (B.S.), Business Administration, Management and Operations
Southeast Kentucky Community and Technical College 2000 — 2003
Business Leadership
ORNL Federal Credit Union June 2006 - October 2011
Education
Carson-Newman College 2002 — 2006
BS, Financial Economics
Keller Williams Realty, Inc. November 2014 - Present
SunTrust Bank July 2013 - July 2014
ORNL Federal Credit Union May 1989 - January 2013
Valley Bank April 1987 - May 1989
Skills
Consumer Lending, Branch Management, Loan Origination, Loans, Cross Selling, Credit Unions, Bank Secrecy Act, Banking, Mortgage Lending, Home Equity Loans, FHA, Credit Cards, Credit, Underwriting, Small Business Lending, Credit Analysis, Retail Banking, Refinance, Team Building, Real Estate
Education
Pellissippi State Community College 1989 — 1991
Banking Classes, American Institute of Banking
Clinton High School 1976 — 1979
HIgh School Diploma, General Studies
ORNL Federal Credit Union January 2015 - Present
ORNL Federal Credit Union January 2013 - January 2015
ORNL Federal Credit Union December 2011 - January 2013
ORNL Federal Credit Union September 2010 - December 2011
Allcare Dental May 2009 - September 2010
HSBC May 2002 - April 2009
Skills
Banking, Loans, Mortgage Lending, Mortgage Banking, Consumer Lending, Cross Selling, Underwriting, Sales Management, Refinance, Credit Analysis, Loan Origination, Credit, Residential Mortgages, Sales, Leadership
Education
University of Tennessee at Martin 2015 — 2017
MBA Candidate Class of 2017, Financial Services
Carson-Newman University 1999 — 2003
BS, Business Management
Southeast Region CUNA Management School (SRCUS)
Y12 Federal Credit Union August 2015 - Present
Acopia Home Loans Knoxville TN September 2013 - Present
Chaotically Creative February 2012 - Present
ORNL Federal Credit Union March 2010 - October 2011
ORNL Federal Credit Union May 2008 - March 2010
ORNL Federal Credit Union 2006 - 2008
Truliant Federal Credit Union 2000 - June 2003
Truliant Federal Credit Union 1998 - 2000
Truliant Federal Credit Union December 1991 - 1998
Skills
Training and Development, Mentoring and Coaching, Credit Underwriting, Team Building, Mortgage Lending, Consumer Lending, Credit Analysis, Risk Management, Loan Origination, Management, Cross Selling, Refinance, Finance, Strategic Planning, Budgets, Microsoft Excel, Credit Unions, Branch Management, Outlook, Home Equity Lines of..., Home Equity Loans, Microsoft Word, PowerPoint, Deposits, Series 6, Lines Of Credit, Financial Services, Training, Social Media, Credit, Loans, Banking, Mortgage Banking, Customer Service, Residential Mortgages
Education
Mt. Airy High School 1974 — 1976
Diploma, Theatre
University of Southern Mississippi
Criminal Justice
ORNL Federal Credit Union April 2002 - Present
Skills
Consumer Lending, Team Building, Refinance, Credit, Finance, Loan Origination, Loans, Financial Analysis, Credit Unions, Banking, Cross Selling, Branch Management, Underwriting, Customer Service, Financial Reporting, Bank Secrecy Act, Deposits, Small Business Lending
Education
Tusculum College 2004 — 2007
BSOM, MNanagement
ORNL Federal Credit Union July 2015 - Present
Reconn Consulting April 2013 - July 2015
Motion Federal Credit Union August 2009 - March 2013
DEI Incorporated September 2007 - August 2009
LEVEL5, LLC July 2006 - August 2007
TSYS February 2005 - June 2006
NuPlaces, LLC January 2003 - February 2005
Keystone Mortgage 2004 - 2004
KDA Holdings July 1997 - November 2002
SunTrust Bank May 1989 - July 1997
Skills
Senior management and..., Contract negotiation, Contract Review, Location analysis, Operations consulting, Organizational..., Strategic planning, Financial impact..., Human resources..., Human resources..., IT capital purchasing, IT vendor selection, Bank and credit union..., Facilities management, Facilities development, Not-for-profit..., Budgeting, Risk analysis (credit..., Due Diligence, Financial Analysis, Analysis, Contract Negotiation, Strategy, Management Consulting, Human Resources, Strategic Planning, Banking, Budgets, Contract Management, Managerial Finance, Product Development, Leadership, Business Development, Project Management, Program Management, New Business Development, Management, Business Strategy, Business Analysis, Team Leadership, Risk Management, Market Research, Data Analysis, Executive Management, Financial Services, Mergers & Acquisitions, Proposal Writing, Team Building, Process Improvement, Business Planning
Education
Georgia State University 1994 — 1996
Master's Degree, Management (Strategy)
Georgia State University 1988 — 1992
BBA, Economics
Parkview High School 1984 — 1988
High School
ORNL Federal Credit Union September 2002 - Present
Education
Strayer University-Tennessee 2013 — 2017
Bachelor's degree, Business Administration and Management, General
Allied Health Institute 2012 — 2013
Medical Insurance Coding Specialist/Coder
TN technology center September 2012 - Present
ORNL Federal Credit Union January 2012 - Present
Kay jewelers April 2011 - April 2012
Texas Roadhouse July 2008 - May 2010
Skills
Coronal Polishing, Radiology, Sealants, Nitrous Oxide, Customer Service
Education
Tennessee Technology Center at Knoxville 2012 — 2013
RDA CDA, Dental Assisting/Assistant
Tennessee Technology Center at Knoxville 2012 — 2013
RDA/CDA, Dental Assisting/Assistant
Appalachian Underwriters, Inc. August 2014 - Present
Sitel June 2010 - August 2014
commercial bank July 2007 - December 2009
Regions Financial Corporation January 2005 - 2007
ORNL Federal Credit Union 2002 - 2005
Enrichment FCU 1998 - 2000
Skills
Training, Banking, Customer Service, CRM, Commercial Banking, Management, Loans, Investments, Team Building, Leadership, Customer Retention, Customer Satisfaction, Business Development, Sales, Insurance
Education
University of Tennessee-Knoxville 2010 — 2012
Master's Degree, Business/Managerial Economics
University of Tennessee-Knoxville - College of Business Administration 1998 — 2003
Economics
OR high school 1992 — 1995
Business/Managerial Economics
ORNL Federal Credit Union December 2012 - Present
Y-12 Federal Credit Union February 2009 - December 2012
Education
Tennessee Technological University 1974 — 1978
B.S., Business Administration
ORNL Federal Credit Union
Skills
Loans, Consumer Lending, Cross Selling, Credit, Credit Unions, Sales, Underwriting, Team Building, Management, problem solving, Budgets, Loan Origination, Branch Management, Leadership
Education
Montreat College 2000 — 2002
Bachelor's, Business Administration
Tri-County Community College 1998 — 2000
Associate, Liberal Arts
ORNL Federal Credit Union July 2005 - Present
Skills
Small Business Lending, Loan Origination, Consumer Lending, Loans, Investment Properties, Refinance, Credit, Commercial Lending, Construction Loans, Mortgage Lending, Credit Unions, Credit Analysis, Residential Mortgages, Banking, Commercial Banking, Mortgage Banking, Cross Selling, FHA, Underwriting, Commercial Mortgages, Credit Risk, Branch Management
Education
Tusculum College
Business Management
Leadership Oak Ridge 2007 — 2007
ORNL Federal Credit Union September 2014 - Present
Bearden United Methodist Church July 2007 - Present
Elite Tactical Systems Group April 2014 - September 2014
JEL Enterprises 2006 - 2014
Applebee's April 2005 - August 2005
Skills
Customer Service, Sales, Account Management, Microsoft Word, Microsoft Excel, Telephone Skills, Social Skills
Education
Louisiana State University 2004 — 2006
Master of Music, Choral Conducting
Louisiana State University 2000 — 2004
Bachelor of Music, Voice and Opera
Pinnacle Financial Partners July 2015 - Present
OneTrust Home Loans October 2014 - July 2015
Mortgage Investors Group March 2014 - October 2014
ORNL Federal Credit Union March 2011 - March 2014
21st Mortgage October 2007 - March 2011
Accredited Home Lenders February 2006 - October 2007
Skills
USDA, Loan Origination, Consumer Lending, NMLS Licensed, Self-Employed Borrowers, USDA Rural Housing, Super Jumbo, Loans, Mortgage Lending, HomePath, Symitar, Down Payment Assistance, FHA financing, Home Equity Loans, Credit Unions, Home Equity Lines of..., Finance, Certified Mortgage..., VA loans, Credit Analysis, Government Loans, Construction Loans, Mortgage Marketing, Non-Conforming, Real Estate Financing, Rates, Retail Banking, Home Equity, Investment Properties, First Time Home Buyers, Debt Consolidation, Wholesale Lending, Secondary Market, Loan Modifications, Real Estate Lending, FNMA, Purchase Financing, Credit Counseling, Real Estate, New Home Purchase, Referrals, Real Estate Economics, Fannie Mae, HUD, Loan Officers, Investment Property..., Refinancings, Financial Analysis, VA Loans
Education
Pellissippi State Community College 2004 — 2009
Lake Travis High School 2000 — 2004
ORNL Federal Credit Union March 2014 - Present
Pershing Yoakley & Associates November 2013 - March 2014
Gate City Advisors July 2011 - August 2013
Edward Jones July 2007 - October 2010
Skills
Organization, Positive Energy, Team-oriented, Self-starter, Microsoft Excel, Microsoft Word, CRM Integration, Client Relations Skills, Event Planning, Customer Driven, Engaging Speaker, Fi360 Software, TRAK Software, Process Scheduler, Social Networking, Fundraising, Sales
Education
UNC Charlotte 2006 — 2007
Bachelor of Arts (B.A.), Dance Performance
Palm Beach Atlantic University 2003 — 2006
Grimsley High School
ORNL Federal Credit Union February 1999 - Present
Burger King Corporation January 1997 - January 1999
Skills
Loans, Banking, Credit, Consumer Lending, Mortgage Lending, Credit Analysis, Underwriting, Loan Origination, Commercial Banking, Cross Selling, Financial Analysis, Refinance, Retail Banking, Mortgage Banking, Residential Mortgages, Finance, Cash Management, Credit Unions
Education
Liberty University
Associate's degree, Business
ORNL Federal Credit Union September 2013 - Present
Hispanic Chamber of Commerce of East Tennessee May 2012 - September 2013
Tennessee Small Business Development Center September 2009 - May 2012
Risk Management Association January 1995 - May 2012
Hispanic Chamber of Commerce of East Tennessee June 2010 - 2012
Skills
Strategic Planning, Mergers & Acquisitions, Due Diligence, Business Strategy, Organizational analysis..., Small Business, Team Building, Customer Service, Leadership, Marketing, Public Speaking, Fundraising, Budgets, Banking, New Business Development, Event Management, Management, Training, Entrepreneurship, Social Media, Negotiation, Sales, Account Management, Business Planning, Program Management, Credit
Education
SUNY at Buffalo 1975 — 1980
Bachelor’s Degree, Business Management, Finance
Kenmore West Sr High School
Accenture May 2015 - Present
Knoxville TVA Employees Credit Union January 2012 - April 2014
ORNL Federal Credit Union February 2008 - December 2011
Blue Ridge Electrical Services June 2005 - June 2007
Skills
Payroll, Loans, Credit, Credit Analysis, Refinance, Cross Selling, Credit Unions, Finance, Credit Risk, Cash Management, Credit Cards, Bank Secrecy Act, Relationship Management, Call Centers, Customer Service, Sales, Lines Of Credit, Insurance, Financial Services, Leadership, Business Development, Training, Strategic Planning
Education
Roane State Community College 2013 — 2015
Business, Management, Marketing, and Related Support Services
East Tennessee State University
Drs. David and Ruth Lambert DDS July 2015 - Present
ORNL Federal Credit Union September 2008 - July 2015
Target April 2007 - June 2008
Rite Aid 2007 - 2007
Claire's Accessories November 2005 - August 2006
Goody's Family Clothing October 2004 - July 2005
Skills
Customer Service, Microsoft Excel, Microsoft Office, Management, Sales, Banking
Education
Roane state community college
Cypress College 2006 — 2007
Fullerton College 2006 — 2006
First Baptist Church of Lenoir City April 2005 - Present
A Silver Lining September 2001 - April 2005
ORNL Federal Credit Union 1992 - 1997
Skills
Accounts Payable, Accounts Receivable, General Ledger, Bank Reconciliation, Payroll, Year-end Close, Accounting, Financial Reporting, Financial Accounting, Account Reconciliation, QuickBooks, Auditing, Journal Entries, Bookkeeping, Internal Controls, GAAP, Fixed Assets, Sales Tax, Financial Statements, Tax Returns, Accruals
Education
Pellissippi State Community College 2007 — 2011
Associate of Arts and Sciences (AAS), Accounting and Business/Management
East Tennessee State University 1982 — 1985
ORNL Federal Credit Union April 2011 - April 2015
ORNL Federal Credit Union September 2009 - March 2011
ORNL Federal March 2008 - July 2009
ORNL Federal Credit Union September 2003 - March 2008
ORNL Federal Credit Union August 2002 - August 2003
Skills
Consumer Lending, Banking, Credit, Loan Origination, Credit Analysis, Loans, Customer Service, Cross Selling, Management, Credit Unions, Underwriting, Sales, Microsoft Office, Mortgage Lending, Team Building, Commercial Banking, Small Business Lending, Strategic Planning, Leadership, People Skills
Education
University of Tennessee-Knoxville 1993 — 1996
Bachelor of Science (BS), Retail and Consumer Sciences with a minor in Business
Pellissippi State Community College 1989 — 1993
Associate of Science (A.S.), Business Administration
ORNL Federal Credit Union January 2015 - Present
ORNL Federal Credit Union May 2013 - December 2014
ORNL Federal Credit Union February 2012 - December 2014
ORNL Federal Credit Union June 1990 - January 2012
Cornerstone Financial Credit Union February 1984 - April 1990
Skills
Loans, Accounting, Executive Management, Consumer Lending, Business Strategy, Banking, Credit, Coaching, Team Building, Credit Unions, Strategic Planning, Credit Analysis, Leadership, Commercial Lending, Portfolio Management, Credit Risk, Credit Cards, Presentations, Compliance, Home Equity Lines of..., Regulations, Small Business Lending, Deposits, Cross Selling, Loan Origination, Underwriting, Finance
Education
University of Virginia - Darden Graduate School of Business Administration 2012 — 2012
CUES CEO III Institute, Executive Leadership
Cornell University - Johnson Graduate School of Management 2011 — 2011
CUES CEO Institute II - Organization Effectiveness
University of Pennsylvania - The Wharton School 2010 — 2010
CUES CEO Institute I - Strategic Management
CUES Business Lending Institute, I, II 2007 — 2007
Center for Continuing Education, University of Georgia 1992 — 1994
Southeast Region Credit Union Management School
Tennessee Technological University 1976 — 1983
Bachelor’s Degree, Bus Mgt, Finance, Acct, Social Sciences
Y-12 Federal Credit Union September 2014 - Present
Y-12 Federal Credit Union July 2012 - September 2014
ORNL Federal Credit Union July 2010 - July 2012
K-VAT. Food City #653 September 2007 - October 2010
Roane Medical Center May 2006 - October 2006
Skills
Financial Accounting, Accounting, Accounts Payable, Account Reconciliation, Cash Management, Microsoft Excel, Microsoft Word, Customer Service, Deposits, Microsoft Office, Banking, Cross Selling, PowerPoint, Management, Sales, Credit, Finance
Education
Tusculum College 2011 — 2013
Bachelor's of Science in Business Adminstration, Accounting and Finance, 3.5
University of Tennessee-Knoxville 2010 — 2011
Bachelor's degree, Business Administration and Management, General
Roane State Community College 2007 — 2010
Associate's degree, General Studies
Oakdale High School 1995 — 2007
High school Diploma; Associates of Science; Bachelor’s Degree, Business; Business Administration; Marketing/Finance
ORNL Federal Credit Union March 2015 - Present
ORNL Federal Credit Union December 2007 - Present
Eastman Credit Union October 2005 - December 2007
Skills
Project Management, Strategic Planning, Customer Service, Credit Unions, Financial Analysis, Credit Analysis, Change Management, Curriculum Design, Succession Planning, Team Building, Management, Corporate Finance, Human Resources, Adult Learning Theory, Adult Learning..., DISC, Conflict Resolution, Team Facilitation, Organizational..., Leadership Development, Microsoft Office, Market Research, Six Sigma, Cross Selling, Iso 9000, Lean Manufacturing, Coaching, Consumer Lending, Branch Management, Innovation, Training, Credit Cards, Budgets, Loan Origination, Small Business Lending
Education
Tusculum College 2009 — 2010
Master of Arts (M.A.), Human Resources Development, 3.99 GPA
East Tennessee State University 2000 — 2002
Bachelor of Business Administration (BBA), Finance and Human Resource Management, 3.8 GPA
Walters State Community College 1998 — 2000
Associate of Science (A.S.), Business Administration and Management, General, 3.8 GPA
Looking for Part Time Work May 2015 - Present
House of Briscoe March 2014 - May 2015
7-Eleven July 2009 - March 2014
Avon October 2012 - July 2013
Sweetbay Supermarket October 2005 - July 2009
ORNL Federal Credit Union April 1999 - September 2001
Skills
Customer Service, Microsoft Word, Windows 7, Windows, Ten Key, Microsoft Excel, Management, Schedules, Merchandising, Telephone Skills, Keyboard Skills, Windows Vista, Microsoft Office, Retail, Retail Banking, Sales, Answering Phones, Retail Sales, Managed Money, Supervisory Experience, Customer Oriented, People Skills, Employee Training, Retail Displays, Customer Service..., QuickBooks, Time Management, Cashiering, Customer Satisfaction, Inventory Management, Windows 8, Filing, Google Chrome, Custom Facebook Pages, Facebook, Android, Mobile Devices, Convenience Stores, Gas Stations, Grocery, Running Errands
Education
Florida SouthWestern State College 2009 — 2014
Nearly finished, yet incomplete, Business Administration and Management, General, 3.3
Powell High School 1998 — 1999
High School
Brown & Roberto, PLLC January 1989 - Present
ORNL Federal Credit Union May 2013 - January 2014
U S Department of Education May 2010 - January 2012
U.S. Cellular November 1996 - December 2004
AT&T Wireless August 2003 - May 2004
Milligan and Gilbert , PC 1989 - 1996
Skills
Training, Recruiting, Call Center, Management, Interviews, Customer Service, Sales, Project Management, Customer Retention, Start-ups, Hiring, Leadership Development, Outsourcing, Leadership, Coaching, Outlook, Team Building
Education
Norfolk State University 1973 — 1976
Bachelor, Human Services
School name:
Entrada October 2012 - February 2013
Josh Igou State Farm July 2010 - May 2011
Calvary Baptist School August 2009 - May 2010
United Community Bank August 2000 - June 2006
Taco Bell July 1999 - August 2000
Quality Furniture of Roane County October 1998 - July 1999
ORNL Federal Credit Union July 1997 - October 1998
Skills
Data Entry, Medical Terminology, Medical Transcription, Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key, Deposits, Customer Service
Education
Roane State Community College
Calvary Baptist School
Edfinancial Services May 2012 - Present
ORNL Federal Credit Union February 2008 - October 2012
ORNL Federal Credit Union March 2010 - December 2010
Precision Tool Services November 2007 - February 2008
ORNL Federal Credit Union November 2005 - November 2007
Education
Roane State Community College
Associate's of Applied Science, Business Management
Alvin C. York Agricultural Institute
Diploma
ORNL Federal Credit Union September 2011 - Present
ORNL Federal Credit Union April 2010 - September 2011
ORNL Federal Credit Union June 2007 - October 2008
Skills
Consumer Lending, Cross Selling, Loan Origination, Loans, Credit, Banking, Credit Analysis, Underwriting, Credit Unions, Retail Banking, Branch Management, Symitar, Team Building, Relationship Management, Coaching, Refinance, Residential Mortgages, Small Business Lending, Leadership, Financial Analysis, Management, Customer Service, Finance, Commercial Banking
Education
Maryville College 2001 — 2004
Bachelors, Physical Education Teaching and Coaching
ORNL Federal Credit Union May 2008 - November 2008
Kimball's Jewelers August 2005 - October 2007
St. Anthony's G O Monastery August 1995 - May 2005
Education
Tusculum College 2007 — 2008
M. A. - Education, Human Resource Development
New Horizons Computer Learning Center 2006 — 2006
Certificate, Adobe Creative Suite, Dreamweaver, Web Development
Knoxville News Sentinel June 2006 - January 2014
Knoxville News Sentinel January 2003 - June 2006
Knoxville News Sentinel July 1997 - January 2003
Farragut Press Enterprise September 1994 - July 1997
ORNL Federal Credit Union 1989 - 1990
Skills
Pre-press, Image Editing, Layout, Multimedia, Graphic Design, Creative Direction, InDesign, QuarkXPress, Newspaper Design, Magazines, Newsletters, Adobe Acrobat, Cloud Computing, Outsourcing Management, Adobe Creative Suite, Employee Management, Process Improvement, Creative Services, Digital Printing, Variable Data Printing, Color Printing, Advertising, Coupons, Copywriting, Photography, Dreamweaver, Logo Design, Mac, Flash, Newspaper, Newspapers, Copy Editing, Digital Media, Graphics, Editing
Education
East Tennessee State University 1990 — 1994
Bachelor of Science, Journalism & English
Oak Ridge High School, Oak Ridge, TN 1987 — 1990
ORNL Federal Credit Union December 2013 - Present
Morgan County Schools August 2010 - October 2011
Skills
Microsoft Office, Customer Service, Critical Thinking, Close Attention to..., Microsoft Excel, MS PowerPoint, MS Outlook, MS Project, Outstanding..., Creative Problem Solving
Education
Colorado Technical University-Online 2011 — 2013
Bachelor's degree, Business/Project Management
Roane State Community College 2009 — 2010
Associate's degree, Music Teacher Education
First Choice Lending Services September 2011 - November 2012
Keystone Mortgage Group May 2010 - September 2011
ORNL Federal Credit Union October 2007 - April 2010
Home Federal Bank of Tennessee April 2001 - January 2007
Skills
VA loans, FHA, Loans, USDA, Banking, Investment Properties, Small Business Lending, Credit, Refinance, Consumer Lending, First Time Home Buyers, Mortgage Banking, FHA financing, Loan Origination, Residential Mortgages, Underwriting, Government Loans, Certified Mortgage..., Reverse Mortgages
Education
Carson-Newman University 1996 — 2000
BS, Management w/ an emphasis in Finance and Accounting
ORNL Federal Credit Union March 2010 - Present
Colgate Palmolive May 2009 - August 2009
University of Tennessee May 2007 - August 2008
Mayo Clinic October 2004 - May 2007
Skills
Six Sigma, Supply Chain, Management, Lean Manufacturing, Change Management, Negotiation, Finance, Process Improvement, Data Analysis, Financial Analysis, Banking, Business Process..., Analysis, Leadership, Product Management, Training, Project Management
Education
University of Tennessee-Knoxville 2008 — 2010
MBA, Finance and logistics
The University of Akron
Self-Employed >currently disabled< April 2012 - Present
ORNL Federal Credit Union 1985 - February 2014
Oak Ridge National Laboratory October 2005 - April 2012
Oak Ridge National Laboratory October 2005 - April 2012
MPI Business Solutions April 2004 - October 2005
G•UB•MK Constructors 2003 - 2003
Temp Systems, Inc. 2003 - 2003
Allegis Group/Aerotek Engineering 2002 - 2003
Munich Re Group [American International Group (AIG)] 1987 - 2002
Skills
Administrative Process..., Business Writing, Conference management,..., Engineering drawing..., GSA Acquisitions,..., Marketing & Advertising..., MS Office expertise..., Public Relations, Media..., State and Federal..., Team-building,..., Technical Proposal..., Training design and..., Proposal Writing, Program Management, Microsoft Excel, Public Speaking, Research, Budgets, Human Resources, Project Management, Event Planning, Team Building, Customer Service, Training, Process Improvement, Strategic Planning, Management
Education
Tusculum College
Bachelor of Applied Science (BASc), Non-Profit/Public/Organizational Management, Magna Cum Laude
Roane State Community College
Associate of Science (A.S.), Office Management and Supervision, Magna Cum Laude
ORNL Federal Credit Union December 2014 - May 2015
ORNL Federal Credit Union April 2013 - December 2014
The Walt Disney Company June 2012 - April 2013
Unity of the Oaks January 2010 - April 2013
The Giving Spirit January 2010 - December 2012
itSMF - Greater Los Angeles LIG January 2005 - September 2012
Capital Group July 2010 - October 2011
Resources Global Professionals May 2009 - June 2010
Dextrys, formerly Darwin Suzsoft, Darwin Partners November 2006 - July 2008
Darwin Partners April 2006 - November 2006
Skills
PMO, IT Governance, IT Service Management, Program Management, Process Engineering, Business Transformation, Business Alignment, IT Strategy, PMP, Management Consulting, Business Process..., Vendor Management, Project Portfolio..., Organizational Change, Cross-functional Team..., SDLC, Change Management..., Organizational..., Organizational..., Organizational..., ITIL, Leading Change, Change Guides Tools, Account Management, Client Services, Service Delivery, IT Transformation, Change Management, Professional Services, Integration, Governance, Project Management, Information Technology, Business Process, Strategy, Training, IT Management, Business Intelligence, Executive Management, Management, Leadership, CRM, Analysis, Organizational Design, Performance Management, Strategic Partnerships, Business Process..., Consulting, Strategic Planning
Education
ISACA
CGEIT
New Agreeements Coaching 2007 — 2008
Professional Certified Coach
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2001
Master of Science in Organization Development
Project Management Institute
PMP
Leadership California 1995 — 1996
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1985 — 1986
EMBA
University of Pittsburgh
BS
ORNL Federal Credit Union April 2013 - Present
UT Medical Center March 2013 - June 2013
TD Bank December 2008 - November 2012
Commerce Bank September 2007 - November 2008
Daewoo Electronics February 2007 - August 2007
Skills
Customer Service, Customer Satisfaction, Customer Relations, Sales Management, Microsoft Office, Leadership, Team Building, Teamwork, PowerPoint, Sales, Retail, Marketing Strategy, Account Management, New Business Development, Forecasting, Training, Banking, Negotiation, Management, Recruiting, Team Leadership, Retail Banking, Credit, Consumer Lending, Loans, Finance, Mortgage Lending, Marketing, Time Management, Customer Retention, Financial Analysis, Relationship Management, Cross Selling, Coaching, Commercial Lending, Commercial Banking, Lines Of Credit, Small Business Lending
Education
Newport University 1997 — 1999
M.B.A., Marketing
The Maharaja Sayajirao University of Baroda 1996 — 1997
Bachelors, Commerce, Marketing
The Maharaja Sayajirao University of Baroda 1991 — 1994
Bachelors, Commerce, Accounting
ORNL Federal Credit Union Operations ManagerPure Luxe Salon & SpaFebruary 2014 - June 2014
Pellissippi State Community College May 2013 - May 2014
Patricia Neal Rehabilitation Center May 2013 - February 2014
UT Medical Center January 2013 - May 2013
The Rush Fitness Complex November 2005 - September 2012
Cricket Communications November 2002 - November 2005
The Rush Fitness Complex January 2001 - March 2002
Skills
Customer Service, Coaching, Team Building, Strategic Planning, Operations Management, Budgets, Healthcare, Change Management, Management, Leadership, Sales Management, Sales, Project Management, Team Leadership, Microsoft Office, Process Improvement, Inventory Management, Microsoft Excel, Training, Account Management, Customer Satisfaction, Fitness, Cold Calling, Payroll, Customer Retention, Sales Operations, Human Resources
Education
Linn-Mar High School 1993 — 1997
High School Degree
Pellissippi State Community College
4.0
ORNL Federal Credit Union August 2013 - Present
ORNL Federal Credit Union November 2010 - July 2013
ORNL Federal Credit Union January 2008 - March 2011
ORNL Federal Credit Union 1999 - 2008
ORNL Federal Credit Union 1995 - 1999
Skills
Credit, Microsoft Excel, Loans, Banking, Credit Unions, Process Improvement, Credit Analysis, Team Building, Program Management, Call Centers, Consumer Lending
Education
University of Phoenix 2003 — 2005
Master of Arts, Organizational Management
Tusculum College 1999 — 2000
Bachelor's, Business
Middle Tennessee Federal Credit Union February 2014 - Present
Middle Tennessee FCU February 2014 - Present
Jackson Bank and Trust FSG Bank July 2012 - February 2014
upper cumberland FCU April 2012 - July 2012
ORNL Federal Credit Union 2002 - 2012
CMC MEDICAL CENTER May 1997 - March 2002
Skills
Consumer Lending, Loans, Small Business Lending, Banking, Credit, Credit Analysis, Underwriting, Loan Origination, Cross Selling, Mortgage Lending, Financial Analysis, Residential Mortgages
Education
Tennessee Technological University 1997 — 2001
Bachelor of Science (BS), FINANCE
CCHS 1990 — 1993
HIGH SCHOOL, BASIC
ORNL FCU March 2011 - Present
ORNL Federal Credit Union March 2008 - Present
ORNL Federal Credit Union November 2007 - March 2008
ORNL Federal Credit Union October 2005 - November 2007
Skills
Consumer Lending, Loans, Facilities Management, Credit, Cross Selling, Leadership, Mortgage Lending, Banking, Facilities Operations, Credit Unions, Credit Analysis, Customer Service, Loan Origination
Education
Louisiana State University 1984 — 1988
Electrical, Electrical Science
ORNL Federal Credit Union July 2013 - Present
Great West Casualty Company January 2010 - Present
Renaissance Property Group 2007 - 2010
Education
University of Alabama
Bachelor of Science (B.S.), Business Management
University of Maryland
Blount County Schools September 2014 - Present
East TN Development District - Areawide Development Corp March 2010 - Present
Blount County Education Foundation July 2010 - March 2014
The Surgical Equipment People February 2009 - February 2010
Mountain National Bank October 2007 - September 2008
ORNL Federal Credit Union May 2004 - September 2007
First American National Bank / AmSouth Bank September 1989 - March 2004
Skills
Credit, Banking, Compliance, Mortgage, Mortgage Lending, Underwriting, Finance, Small Business Lending, Credit Analysis
Education
Tennessee Technological University 1983 — 1987
Nursing
Dobyns Bennett High School 1979 — 1983
ORNL Federal Credit Union June 2007 - Present
Partners 1st Federal CU July 1988 - June 2007
Skills
Consumer Lending, Credit Unions, Branch Management, Cross Selling, Loan Origination, Loans, Credit, Leadership, Banking, Refinance, Credit Analysis, Home Equity Lines of..., Strategic Planning, Home Equity Loans, Underwriting, Retail Banking, Management
Education
Lincoln Memorial University
Bachelors, Management and Leadership Studies
Walter's State Community College
AS in Mgt. Technoloogy
Air Force Federal Credit Union May 2006 - Present
ORNL Federal Credit Union February 1991 - April 2006
The University of Tennessee 2000 - 2000
Skills
Loans, Mortgage Lending, Investments, Insurance, Deposits, Banking, Credit, Leadership, Underwriting, Digital Certificates, Team Building, Budgets, Process Improvement, Program Management, Outsourcing
Education
University of Tennessee-Knoxville 2000 — 2000
MBA, Business Administration
The University of Tennessee at Chattanooga 1971 — 1973
BS, Business Administration
Y-12 Federal Credit Union August 2015 - Present
Y-12 Federal Credit Union April 2013 - July 2015
ORNL Federal Credit Union April 1986 - March 2013
ORNL Federal Credit Union June 2001 - June 2006
Pellissippi State Community College January 1995 - December 2004
ORNL Federal Credit Union January 1994 - June 2001
ORNL Federal Credit Union January 1988 - June 1995
ORNL Federal Credit Union April 1986 - January 1988
Tennessee Members 1st FCU October 1984 - April 1986
Skills
Regulatory Compliance, Banking, Credit Unions, Bank Secrecy Act, Access Control..., Business Continuity, Fraud, Consumer Lending, Loans, Risk Assessment, Physical Security, Credit, Deposits, Management, Risk Management, Fraud Detection, Mortgage Lending, Team Building, Symitar, Underwriting, Loan Origination, Security Policy..., Written & Oral..., Writing, Policy Oversight, Credit Cards, Cross Selling, Verafin, Time Management
Education
NAFCU Regulatory Compliance School 2015 — 2015
NCCO
Southeastern Regional Credit Union School (SRCUS) Graduate School 1991 — 1991
Credit Union Management Strategies
Haslam College of Business at the University of Tennessee 1979 — 1983
BS, Finance, High Honors
ORNL Federal Credit Union January 2015 - Present
ORNL Federal Credit Union April 2005 - December 2014
Skills
Cash, Accounting, Financial Reporting, Financial Analysis, Accounts Payable, Symitar, Finance, Account Reconciliation, General Ledger, Budgets, Auditing, Microsoft Excel, Outlook, Team Building
Education
Strayer University-Maryland 2007 — 2009
Bachelor's, Accounting
Roane State Community College 1996 — 1998
Associate's degree, Accounting and Business/Management
ORNL Federal Credit Union October 2014 - Present
ORNL Federal Credit Union January 2012 - Present
City of Norris January 2013 - Present
Norris City Council 2008 - 2012
ASTD Smoky Mountain Chapter Knoxville 2009 - 2011
ORNL Federal Credit Union 2003 - 2011
Skills
Financial Education, Team Building, Coaching, Leadership, Performance Management, Employee Relations, Strategic Planning, Talent Management, Training, Change Management, Management, Leadership Development, Human Resources, Succession Planning, Employee Training, Organizational..., Project Management, Strategy, Process Improvement, Deferred Compensation, Team Leadership, Analysis, Employee Benefits, Performance Improvement, Workshop Facilitation, Personnel Management, Employee Engagement, Onboarding, Performance Appraisal, Project Planning, Workforce Planning, Labor Relations, Organizational..., Career Development, Executive Coaching, Executive Management, Recruiting, Talent Acquisition, Temporary Placement, Program Management, Interviews, Banking, Applicant Tracking..., Customer Service, Hiring, Benefits Administration, Compensation & Benefits, New Hire Orientations, HRIS, Public Speaking
Education
Tusculum College 2003 — 2005
Bachelors, Organizational Management
Tusculum College 2003 — 2005
Bachelors of Science , Organizational Development
ORNL Federal Credit Union August 2013 - Present
WSI 2003 - 2013
Skills
Talent Acquisition, Employee Relations, Succession Planning, FMLA, Project Planning, Budgets, Onboarding, Employee Benefits, Strategic Planning, Performance Management, Labor Relations, Human Resources, Training, Recruiting, Employee Engagement, Personnel Management, Talent Management, Benefits Administration, HR Policies, Organizational..., Applicant Tracking..., Deferred Compensation, Policy, Team Building, New Hire Orientations, Leadership Development, Workforce Planning, College Recruiting
Education
Brenau University
MBA
East Tennessee State University
BBA, Accounting
Covenant Health June 2008 - Present
Campaign Treasurer February 2014 - Present
ORNL Federal Credit Union 2004 - 2008
American Red Cross Blood Services October 1984 - July 1989
Skills
CPA candidate, Payroll, Tax Accounting, Tax Preparation, Sales Tax, Tax Returns, Budgets, Microsoft Word, Microsoft Office, Spreadsheets, QuickBooks, Account Reconciliation, Accounts Payable, General Ledger, Fixed Assets, Financial Reporting, Analysis, Financial Accounting, Accounts Receivable
Education
Tennessee Wesleyan College 2007 — 2010
Accounting
Loyola University of Chicago 1978 — 1981
Bachelor of Arts (B.A.), Political Science
Mundelein College 1976 — 1978
Oak Ridge National Laboratory (UT-Battelle) 2000 - Present
ORNL Federal Credit Union 2002 - 2014
UT-Battelle January 2000 - January 2012
Oak Ridge National Laboratory 2000 - 2010
Pacific Northwest National Laboratory 1996 - 2000
Skills
Program Management, Process Improvement, Project Management, Project Planning, Quality Assurance, Strategic Planning, Engineering, Team Leadership, Management, Change Management, Emergency Management, Organizational..., Recruiting, Energy, Business Strategy, Analysis, Facilities Management, Sustainability, Nuclear, Leadership, Process Engineering, Contract Management
Education
University of Washington 1968 — 1971
Master of Business Administration (MBA), Business Administration, Management and Operations
The University of North Dakota 1963 — 1967
Bachelor of Science (BS), Engineering
Pilot Flying J November 2014 - Present
Pilot Flying J December 2012 - November 2014
Aflac October 2012 - December 2012
Elavon, Inc. August 2010 - May 2012
ORNL Federal Credit Union August 2008 - August 2010
Skills
Consumer Lending, Mortgage Lending, Credit Unions, Home Equity Lines of..., Credit, Loans, Banking, Commercial Banking, Underwriting, Cross Selling, Customer Service, Outlook, Sales, Relationship Management, Insurance, Marketing, Finance
Education
Lincoln Memorial University 2008 — 2010
MBA, General
Lincoln Memorial University 2004 — 2008
BA, Business Management
ORNL Federal Credit Union LOAN OFFICERORNL Federal Credit UnionAugust 2003 - Present
Skills
Refinance, Loans, Loan Origination, Mortgage Lending, Mortgage Banking, Credit, Consumer Lending, Banking
Education
Tusculum College 2000 — 2002
B.S., Business Administration and Management, General, B
Madison Insurance Group, Oak Ridge, TN May 2012 - Present
Travelers January 2012 - May 2012
ORNL Federal Credit Union February 1998 - October 2011
SunTrust Bank 1995 - 1998
Skills
Microsoft Excel, Underwriting, Loans, Outlook, PowerPoint, Management, Cross Selling, Consumer Lending, Credit, Banking, Call Center, Team Building, Call Centers, Customer Service, Loan Origination, Training, Credit Unions, Branch Management, Insurance, Home Equity Lines of..., Retail Banking, Refinance, Credit Cards, Cash Management, Bank Secrecy Act, Customer Retention, Cash, Coaching, Branch Banking, Home Equity Loans, Deposits, Employee Training, Lines Of Credit, Loan Servicing, Credit Analysis, Relationship Management, Financial Services, Financial Institutions, Teller Operations, Payments, Funding, Internet Banking, Banking Relationships, Debit Cards, Leadership Development, ACH
Education
Roane State Community College 2005 — 2012
Associates, Contemporary Management
Campbell County Comprehensive High School 1989 — 1992
High School
First Choice Lending Services, LLC March 2012 - Present
ORNL Federal Credit Union March 2011 - March 2012
ORNL Federal Credit Union January 2007 - March 2011
U.S. Fence July 2004 - December 2006
Education
Tusculum College 2004 — 2006
Bachelor of Science, Organizational Management
University of North Carolina at Wilmington 2000 — 2003
1ST FRANKLIN FINANCIAL CORPORATION November 2007 - Present
BLAZER/WAMU/CITI June 1998 - October 2008
ORNL Federal Credit Union July 1988 - March 1998
Education
Maryville College 1985 — 1988
DEGREE, BUSINESS
LOUDON HIGH SCHOOL 1970 — 1974
ORNL Federal Credit Union March 2008 - Present
Skills
Catheters, Organization, Respect, Inquiries, Flexibility, Customer Service, Communication, Clinical Skills, Activities of Daily..., Evidence-based Medicine, Holistic Health, Patient Advocacy, Medication..., Dependable Team Player, Patient Outcomes, Patient Safety, Safe Patient Handling, HIPAA, Critical Thinking, Client Rapport, Report Building, Building Professional..., Healthcare, Registered Nurses, Nursing, Pediatric Nursing, Operating Room
Education
Roane State Community College 2009 — 2012
AAS Nursing, Registered Nursing/Registered Nurse
Pellissippi State Community College 2008 — 2009
Associate of Science (A.S.)
Thermocopy October 2011 - Present
ORNL Federal Credit Union September 2010 - October 2011
Education
Tennessee Technological University 2010 — 2012
Bachelor's degree, Psychology/Organizational Management
Roane State Community College 2008 — 2010
Associate of Science (A.S.), General Studies
University of Tennessee January 2015 - Present
ORNL Federal Credit Union June 2008 - December 2014
ORNL Federal Credit Union August 2003 - June 2008
Anderson County Government July 2000 - August 2003
Oak Ridge Federal Credit Union November 1998 - July 2000
Enrichment Federal Credit Union June 1988 - June 1996
Skills
Financial Analysis, Credit, Banking, Financial Reporting, Loans, Accounting, Account Reconciliation, Finance, Cash, General Ledger, Budgets, Mortgage Lending, Accounts Payable, Microsoft Excel, Data Analysis, Symitar, Outlook, Analysis, Bank Reconciliation, Fixed Assets, Cash Management
Education
Tennessee Wesleyan College 2012 — 2013
Bachelor of Science (B.S.), Management, Accounting
Pellissippi State Community College
Associate of Applied Sciences (A.A.S.), Business Administration, Accounting
The Biltmore Company 2010 - Present
The Biltmore Company 2009 - Present
The Biltmore Company 2007 - 2010
Ridgecrest Summer Camps 2003 - 2007
Young Life 2001 - 2002
Premier Members Federal Credit Union 1999 - 1999
ORNL Federal Credit Union 1996 - 1998
Skills
Recruiting, Hospitality, Human Resources, Organizational..., Leadership Development, Customer Service, Leadership, Team Building, Coaching, Behavioral Interviewing, SHRM, Training, Strategic Planning, Succession Planning, Nonprofits, Fundraising, Employee Engagement, Public Speaking, Performance Management, Sales, Social Media, Event Planning
Education
University of Tennessee-Knoxville
Business Administration and Management, General
Montreat College
Bachelor of Science (B.S.)
Western Carolina University
Master of Business Administration (M.B.A.)
UNC Chapel Hill
Family Business
ORNL Federal Credit Union June 2003 - September 2011
Knoxville TVA Employees Credit Union October 1997 - June 2003
Skills
Consumer Lending, Loans, Banking, Credit, Credit Analysis, Credit Risk, Underwriting, Loan Origination, Portfolio Management, Risk Management, Customer Service, Relationship Management, Management, Branch Management, Coaching, Branch Banking, Credit Counseling, Small Business Lending, Commercial Banking, Commercial Lending, Retail Banking, Deposits
Education
Milligan College 2012 — 2013
Master of Business Administration (MBA)
Lincoln Memorial University 2010 — 2011
Bachelor of Science (BS), Management and Leadership
First Horizon National Corporation May 2012 - Present
ORNL Federal Credit Union August 2007 - August 2011
Skills
Banking
Education
Roane State Community College 2008 — 2011
Associate of Science (A.S.)
Tennessee Technological University
ORNL Federal Credit Union January 2014 - Present
SAIC May 2012 - Present
First Horizon National Corporation 2002 - 2012
Blount County Schools 1997 - 2002
Skills
Performance Improvement, Training, Process Writing, Business Analysis, Business Continuity..., Risk Management, Contact Centers, Leadership, Process Improvement..., Coaching, Mentoring, Learning Styles, Organizational..., Human Capital, Onboarding, Organizational..., Management, Talent Management, Learning Management, Training Delivery
Education
University of Tennessee-Knoxville 1994 — 1997
Master of Science (MS), Curriculum and Instruction
The Ohio State University 1990 — 1994
Bachelor's degree, Philosophy
coursera
ORNL Federal Credit Union February 2007 - Present
SunTrust Bank June 1994 - February 2007
Skills
Microsoft Word, Microsoft Excel, Business Analysis, Commercial Real Estate..., Real Estate Financing
Education
University of Tennessee-Knoxville 1992 — 1994
Bachelor of Business Administration (B.B.A.), Business Management
The University of Tennessee at Chattanooga 1989 — 1990
ORNL Federal Credit Union 2008 - Present
Skills
Customer Service, Loan Servicing, Microsoft Excel, Microsoft Office, Microsoft Word, Office Administration
Education
Hiwassee College 2006 — 2008
Associate's degree, Business Administration and Management, General
ORNL Federal Credit Union Director of Employee PotentialRenaissance Propoerty GroupMarch 2007 - April 2010
Skills
Credit, Underwriting
Education
University of Alabama
Business Management Studies, Business with a minor in Psychology and Math, 3.8