PSI, Contact Center
Description
Address: 3160 Haggerty Highway D, West Bloomfield Township, MI 48323 Hours: Closed ⋅ Opens 9AM Mon SundayClosedMonday9AM–5PMTuesday9AM–5PMWednesday9AM–5PMThursday9AM–5PMFriday9AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (248) 624-2400Category: : Website: : : : Place name: : : Website: http://www.psicontactcenter.com/ Category: Call center Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of PSI Contact Center Posting publicly on the Web Write a review Reviews"I work here awesome job" "Hostile working conditions, managers make employees scape goats, etc." View all Google reviews
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PSI, Contact Center Employees
Employee
Years
Job
Industry
Laura Sizemore, SPHR Laura Sizemore, SPHR's PSI, Contact Center Experience January 2013 - Present
Job HR Manager at PSI Contact Center
Industry Human Resources
Experience
PSI Contact Center January 2013 - Present
Confidential November 2010 - February 2012
Peak Technical Services April 2008 - December 2010
Sitel March 2005 - December 2007
Skills
Talent Acquisition, Recruitment/Retention, Full-cycle Recruiting, Technical Recruiting, Employee Relations, SDLC, Personnel Management, Internet Recruiting, College Recruiting, Human Resources, Applicant Tracking..., E-recruitment, Temporary Placement, Executive Search, Onboarding, Staffing Services, Recruiting, Screening, Taleo, Screening Resumes
Education
Baker College Center for Graduate Studies 2009 — 2012
Bachelor, Human Resource Management
SPHR Certification 2011 — 2011
Senior Professional in Human Resource Certification, SPHR Certification
PSI Contact Center January 2013 - Present
Confidential November 2010 - February 2012
Peak Technical Services April 2008 - December 2010
Sitel March 2005 - December 2007
Skills
Talent Acquisition, Recruitment/Retention, Full-cycle Recruiting, Technical Recruiting, Employee Relations, SDLC, Personnel Management, Internet Recruiting, College Recruiting, Human Resources, Applicant Tracking..., E-recruitment, Temporary Placement, Executive Search, Onboarding, Staffing Services, Recruiting, Screening, Taleo, Screening Resumes
Education
Baker College Center for Graduate Studies 2009 — 2012
Bachelor, Human Resource Management
SPHR Certification 2011 — 2011
Senior Professional in Human Resource Certification, SPHR Certification
Paula Younger Paula Younger's PSI, Contact Center Experience August 2004 - July 2006
Job Implementation Specialist at Attendance on Demand
Industry Computer Software
Experience
Attendance on Demand January 2014 - Present
Ford Motor Company January 2007 - January 2014
Ford Motor Company June 2006 - December 2006
PSI Contact Center August 2004 - July 2006
Marygrove College March 2003 - July 2004
Skills
Microsoft Office, Auditing, Team Leadership, Account Management, Software Documentation, Windows, Accounting, Business Analysis, Financial Accounting, Internal Controls, Teamwork, Enterprise Software, Microsoft SQL Server, Project Coordination, Project Planning, Training, Staff Development, SharePoint, SDLC, Communication, Facilitation, Technical Support, Help Desk Support, Software Quality..., Quality Assurance, Data Analysis
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Project Management
Tennessee State University 1997 — 2002
Bachelor of Business Administration (BBA), Business Information Systems
Detroit HS for the Fine & Performing Arts 1993 — 1997
Diploma, Basic/Instrumental Music
Attendance on Demand January 2014 - Present
Ford Motor Company January 2007 - January 2014
Ford Motor Company June 2006 - December 2006
PSI Contact Center August 2004 - July 2006
Marygrove College March 2003 - July 2004
Skills
Microsoft Office, Auditing, Team Leadership, Account Management, Software Documentation, Windows, Accounting, Business Analysis, Financial Accounting, Internal Controls, Teamwork, Enterprise Software, Microsoft SQL Server, Project Coordination, Project Planning, Training, Staff Development, SharePoint, SDLC, Communication, Facilitation, Technical Support, Help Desk Support, Software Quality..., Quality Assurance, Data Analysis
Education
University of Phoenix 2013 — 2015
Master of Business Administration (MBA), Project Management
Tennessee State University 1997 — 2002
Bachelor of Business Administration (BBA), Business Information Systems
Detroit HS for the Fine & Performing Arts 1993 — 1997
Diploma, Basic/Instrumental Music
David Reinke David Reinke's PSI, Contact Center Experience December 2009 - April 2012
Job Customer Service Representative at Inland Diamond Products
Industry Management Consulting
Experience
Inland Diamond Products May 2012 - Present
PSI Contact Center December 2009 - April 2012
PFCU January 2009 - May 2009
PSAV November 2007 - June 2008
PSAV March 2006 - November 2007
PSAV June 2000 - March 2006
PSAV August 1997 - June 2000
PSAV August 1996 - August 1997
Nettle Creek Players 1993 - 1994
Skills
Customer Service, Microsoft Office, Microsoft Excel, Time Management, Sales, Outlook, Account Management, Event Planning, Social Media Marketing, Inventory Management, Call Centers, Fundraising, Call Center, Operations Management, Public Speaking, Negotiation, Advertising, Problem Solving, Shipping, Stage Management, Acting, Employee Training, Team Leadership, Cross-functional Team..., Subject Matter Experts, PowerPoint, Profit Center Management, Customer Satisfaction, Recruiting, Credit Unions, International Sales, International Relations, Service Management, International Shipping, Credit Card Transaction..., Loan Servicing, Facebook, Promotions, Reviews, Community Theatre, Leadership
Education
Central Michigan University 1989 — 1992
Bachelor of Arts (BA), Communication and Media Studies
Inland Diamond Products May 2012 - Present
PSI Contact Center December 2009 - April 2012
PFCU January 2009 - May 2009
PSAV November 2007 - June 2008
PSAV March 2006 - November 2007
PSAV June 2000 - March 2006
PSAV August 1997 - June 2000
PSAV August 1996 - August 1997
Nettle Creek Players 1993 - 1994
Skills
Customer Service, Microsoft Office, Microsoft Excel, Time Management, Sales, Outlook, Account Management, Event Planning, Social Media Marketing, Inventory Management, Call Centers, Fundraising, Call Center, Operations Management, Public Speaking, Negotiation, Advertising, Problem Solving, Shipping, Stage Management, Acting, Employee Training, Team Leadership, Cross-functional Team..., Subject Matter Experts, PowerPoint, Profit Center Management, Customer Satisfaction, Recruiting, Credit Unions, International Sales, International Relations, Service Management, International Shipping, Credit Card Transaction..., Loan Servicing, Facebook, Promotions, Reviews, Community Theatre, Leadership
Education
Central Michigan University 1989 — 1992
Bachelor of Arts (BA), Communication and Media Studies
Shan Alkevicius Shan Alkevicius's PSI, Contact Center Experience January 2015 - Present
Job Project Leader at PSI Contact Center
Industry Consumer Services
Experience
PSI Contact Center January 2015 - Present
PSI Contact Center January 2013 - January 2015
Portrait Innovations 2011 - January 2012
Got Photos? April 2010 - September 2011
Grand Central Magazine January 2008 - May 2009
Skills
Photoshop, Photography, Copywriting, Feature Writing, Managing Others, Social Media, Digital Photography, Freelance Writing, Portraits, Multimedia, Editing, WordPress, Proofreading, Social Networking, Digital Media, Advertising
Education
Central Michigan University 2005 — 2011
Bachelor of Science (B.S.), Communication, Journalism, and Related Programs
Oakland Community College 2008 — 2009
Bachelors of Science, Communication, Journalism, and Related Programs
PSI Contact Center January 2015 - Present
PSI Contact Center January 2013 - January 2015
Portrait Innovations 2011 - January 2012
Got Photos? April 2010 - September 2011
Grand Central Magazine January 2008 - May 2009
Skills
Photoshop, Photography, Copywriting, Feature Writing, Managing Others, Social Media, Digital Photography, Freelance Writing, Portraits, Multimedia, Editing, WordPress, Proofreading, Social Networking, Digital Media, Advertising
Education
Central Michigan University 2005 — 2011
Bachelor of Science (B.S.), Communication, Journalism, and Related Programs
Oakland Community College 2008 — 2009
Bachelors of Science, Communication, Journalism, and Related Programs
Steven Asmat's PSI, Contact Center Experience June 2013 - October 2013
Job Graphic Design Student, Illustrator, Aspiring UX/UI Designer
Industry Graphic Design
Experience
Bed Bath & Beyond May 2014 - Present
Spider Developent February 2014 - April 2014
PSI Contact Center June 2013 - October 2013
Plaza Lanes August 2012 - August 2013
OfficeMax November 2011 - July 2012
IKEA June 2011 - August 2011
Meijer June 2007 - May 2009
F.E Management Co June 2006 - May 2008
Skills
Illustrator, Adobe Creative Suite, Digital Illustration, Vector Illustration, Illustration, HTML, CSS, Troubleshooting, Technology, Printers, Photoshop, Animation, Graphic Design, InDesign, Adobe Acrobat, Mac, ActionScript, Adobe Fireworks, Layout, Flash, Typography, Graphics, Flyers, Flash Animation
Education
International Academy of Design and Technology 2009 — 2014
bachelors, Graphic Design
Schoolcraft College 2006 — 2008
Associates, Digital art
Bed Bath & Beyond May 2014 - Present
Spider Developent February 2014 - April 2014
PSI Contact Center June 2013 - October 2013
Plaza Lanes August 2012 - August 2013
OfficeMax November 2011 - July 2012
IKEA June 2011 - August 2011
Meijer June 2007 - May 2009
F.E Management Co June 2006 - May 2008
Skills
Illustrator, Adobe Creative Suite, Digital Illustration, Vector Illustration, Illustration, HTML, CSS, Troubleshooting, Technology, Printers, Photoshop, Animation, Graphic Design, InDesign, Adobe Acrobat, Mac, ActionScript, Adobe Fireworks, Layout, Flash, Typography, Graphics, Flyers, Flash Animation
Education
International Academy of Design and Technology 2009 — 2014
bachelors, Graphic Design
Schoolcraft College 2006 — 2008
Associates, Digital art
Kelly Stoklosa Kelly Stoklosa's PSI, Contact Center Experience February 2014 - Present
Job Consumer Relations at PSI Contact Center
Industry Public Relations and Communications
Experience
PSI Contact Center February 2014 - Present
Sharrak Family May 2013 - February 2014
Wesolowski Family May 2011 - February 2014
Joker Family September 2010 - February 2014
CBS Radio September 2012 - December 2012
Skills
Microsoft Word, Microsoft Office, Adobe Audition, Photoshop, MovieMaker, Customer Service, Childcare
Education
Specs Howard School of Media Arts 2013 — 2014
Broadcast Media Arts Diploma, Radio and Television
Oakland University 2008 — 2012
Bachelor of Arts (B.A.), Communication, General
PSI Contact Center February 2014 - Present
Sharrak Family May 2013 - February 2014
Wesolowski Family May 2011 - February 2014
Joker Family September 2010 - February 2014
CBS Radio September 2012 - December 2012
Skills
Microsoft Word, Microsoft Office, Adobe Audition, Photoshop, MovieMaker, Customer Service, Childcare
Education
Specs Howard School of Media Arts 2013 — 2014
Broadcast Media Arts Diploma, Radio and Television
Oakland University 2008 — 2012
Bachelor of Arts (B.A.), Communication, General
Venita Ferrell Venita Ferrell's PSI, Contact Center Experience June 2015 - Present
Job Customer Service Representative at PSI Contact Center
Industry Information Technology and Services
Experience
PSI Contact Center June 2015 - Present
Cancer Support Services November 2013 - June 2015
Noble Voice June 2013 - August 2013
JustEnergy January 2013 - February 2013
Amway February 2011 - January 2013
Associated Community Service December 2005 - May 2011
Skills
Customer Service..., Microsoft Word, Microsoft Excel, PowerPoint
Education
Lawrence Technological University 2011 — 2015
BA in Information Technology
Detroit Institute of Commerce 1980 — 1982
Executive Secretarial Certificate
PSI Contact Center June 2015 - Present
Cancer Support Services November 2013 - June 2015
Noble Voice June 2013 - August 2013
JustEnergy January 2013 - February 2013
Amway February 2011 - January 2013
Associated Community Service December 2005 - May 2011
Skills
Customer Service..., Microsoft Word, Microsoft Excel, PowerPoint
Education
Lawrence Technological University 2011 — 2015
BA in Information Technology
Detroit Institute of Commerce 1980 — 1982
Executive Secretarial Certificate
Andre Belue's PSI, Contact Center Experience October 2009 - July 2012
Job Tradeshow Coordinator at Carhartt
Industry Marketing and Advertising
Experience
Carhartt February 2015 - Present
Carhartt August 2012 - Present
PSI Contact Center October 2009 - July 2012
Ford Motor Company October 1999 - January 2007
TAC Automotive April 1999 - October 1999
Process Development Corporation January 1996 - September 1999
Skills
Customer Service, Customer Satisfaction, Retail, Human Resources, Operations Management, Access, Customer Support, Customer Experience, Customer Engagement, Strategic Communications, Management, Communication, Leadership, Team Leadership, Team Management, Team-oriented, Dependable Team Player, Training, Public Speaking, Microsoft Excel, Marketing, Microsoft Office, Time Management, Problem Solving, Coaching, Forecasting, Leadership Development, Social Media, Merchandising, Strategic Planning, Teamwork, Inventory Management, Team Building
Education
Davenport University
Henry Ford Community College
Carhartt February 2015 - Present
Carhartt August 2012 - Present
PSI Contact Center October 2009 - July 2012
Ford Motor Company October 1999 - January 2007
TAC Automotive April 1999 - October 1999
Process Development Corporation January 1996 - September 1999
Skills
Customer Service, Customer Satisfaction, Retail, Human Resources, Operations Management, Access, Customer Support, Customer Experience, Customer Engagement, Strategic Communications, Management, Communication, Leadership, Team Leadership, Team Management, Team-oriented, Dependable Team Player, Training, Public Speaking, Microsoft Excel, Marketing, Microsoft Office, Time Management, Problem Solving, Coaching, Forecasting, Leadership Development, Social Media, Merchandising, Strategic Planning, Teamwork, Inventory Management, Team Building
Education
Davenport University
Henry Ford Community College
Jason Koch's PSI, Contact Center Experience June 2012 - February 2013
Job Experienced Office Manager going to school for MBA
Industry Management Consulting
Experience
City of Dearborn March 2014 - May 2014
Speedway LLC December 2013 - January 2014
IBC North America April 2013 - November 2013
PSI Contact Center June 2012 - February 2013
CROSSMARK May 2012 - June 2012
Promotion Technologies January 2012 - April 2012
Auto Glass Distributors June 2002 - January 2009
The KPM Group January 2002 - June 2002
Skills
Data Entry, Project Managment, Microsoft Office, Excel, Word, PowerPoint, Mathematics, Office Management, Warehouse Management, Shipping/receiving, Accounts Payable, Delegation, Microsoft Excel
Education
South University, Novi 2012 — 2014
Organizational Leadership
New Horizons Computer Learning Center 2009 — 2009
Information Technology
University of Phoenix 2000 — 2002
BS-BM, Management, Marketing, Quality, Project Management
Schoolcraft College 1990 — 1994
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
City of Dearborn March 2014 - May 2014
Speedway LLC December 2013 - January 2014
IBC North America April 2013 - November 2013
PSI Contact Center June 2012 - February 2013
CROSSMARK May 2012 - June 2012
Promotion Technologies January 2012 - April 2012
Auto Glass Distributors June 2002 - January 2009
The KPM Group January 2002 - June 2002
Skills
Data Entry, Project Managment, Microsoft Office, Excel, Word, PowerPoint, Mathematics, Office Management, Warehouse Management, Shipping/receiving, Accounts Payable, Delegation, Microsoft Excel
Education
South University, Novi 2012 — 2014
Organizational Leadership
New Horizons Computer Learning Center 2009 — 2009
Information Technology
University of Phoenix 2000 — 2002
BS-BM, Management, Marketing, Quality, Project Management
Schoolcraft College 1990 — 1994
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Quintin Bell, MBA's PSI, Contact Center Experience January 2011 - June 2011
Job HR Consultant
Industry Human Resources
Experience
Self employed October 2011 - Present
Michigan Humane Society June 2011 - August 2011
PSI, Contact Center January 2011 - June 2011
Face 2 Face Sales Solutions October 2010 - November 2010
Budco, Inc May 2010 - October 2010
Allstate Financial Services May 2008 - January 2010
Minacs February 2007 - February 2008
Quicken Loans October 2005 - February 2007
Skills
Talent Acquisition, Employee Relations, HR Consulting, Technical Recruiting, Talent Management, Human Resources, Contract Recruitment, Interviews, Applicant Tracking..., Internet Recruiting, Temporary Placement, Recruiting, Onboarding, Sourcing, College Recruiting, Hiring, Screening Resumes
Education
South University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management
Walsh College 2011 — 2012
Certification in Human Resources Management, Human Resources Management and Services
University of Extremadura 1990 — 1990
Certification, Spanish Language and Literature
University of Michigan 1987 — 1990
Bachelor's Degree, Public Administration
Cody High School 1976 — 1980
High School, College Prep
Self employed October 2011 - Present
Michigan Humane Society June 2011 - August 2011
PSI, Contact Center January 2011 - June 2011
Face 2 Face Sales Solutions October 2010 - November 2010
Budco, Inc May 2010 - October 2010
Allstate Financial Services May 2008 - January 2010
Minacs February 2007 - February 2008
Quicken Loans October 2005 - February 2007
Skills
Talent Acquisition, Employee Relations, HR Consulting, Technical Recruiting, Talent Management, Human Resources, Contract Recruitment, Interviews, Applicant Tracking..., Internet Recruiting, Temporary Placement, Recruiting, Onboarding, Sourcing, College Recruiting, Hiring, Screening Resumes
Education
South University 2012 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management
Walsh College 2011 — 2012
Certification in Human Resources Management, Human Resources Management and Services
University of Extremadura 1990 — 1990
Certification, Spanish Language and Literature
University of Michigan 1987 — 1990
Bachelor's Degree, Public Administration
Cody High School 1976 — 1980
High School, College Prep
Barnes (P.)'s PSI, Contact Center Experience August 2004 - June 2006
Job QAS at Ford Motor Company
Industry Automotive
Experience
Ford Motor Company June 2006 - Present
Percepta May 2007 - April 2009
PSI Contact Center August 2004 - June 2006
Marygrove College June 2003 - July 2004
Skills
Automotive, Vehicles, Automobile, Quality Assurance, Call Center, Coaching, Auditing
Education
Tennessee State University 1997 — 2002
Bachelor of Business Administration (BBA), Business Information Systems
Ford Motor Company June 2006 - Present
Percepta May 2007 - April 2009
PSI Contact Center August 2004 - June 2006
Marygrove College June 2003 - July 2004
Skills
Automotive, Vehicles, Automobile, Quality Assurance, Call Center, Coaching, Auditing
Education
Tennessee State University 1997 — 2002
Bachelor of Business Administration (BBA), Business Information Systems
Alicia French's PSI, Contact Center Experience Customer Service Rep/Admin AssistantPSI Contact CenterJune 2011 - Present
Job Administrative Assistant/ Customer Service Rep/ Court Reporter/ Parallegal at PSI Contact Center
Industry Marketing and Advertising
Experience
PSI Contact Center Customer Service Rep/Admin AssistantPSI Contact CenterJune 2011 - Present
Education
Academy of Court Reporting-Clawson
Associate's degree, Business Administration and Management, General
PSI Contact Center Customer Service Rep/Admin AssistantPSI Contact CenterJune 2011 - Present
Education
Academy of Court Reporting-Clawson
Associate's degree, Business Administration and Management, General
Thomas Schiedel's PSI, Contact Center Experience February 2008 - September 2010
Job Customer Service Advocate at Auto Loan Options
Industry Automotive
Experience
Auto Loan Options November 2013 - Present
Auto Credit Express September 2011 - October 2013
PSI Contact Center February 2008 - September 2010
Volkswagen of America March 1999 - June 2006
Education
Ferris State University 1976 — 1979
Bachelor of Applied Science (BASc), Radio and Television Broadcasting Technology/Technician
Rochester College 1974 — 1975
No degree, Libreal arts
Auto Loan Options November 2013 - Present
Auto Credit Express September 2011 - October 2013
PSI Contact Center February 2008 - September 2010
Volkswagen of America March 1999 - June 2006
Education
Ferris State University 1976 — 1979
Bachelor of Applied Science (BASc), Radio and Television Broadcasting Technology/Technician
Rochester College 1974 — 1975
No degree, Libreal arts
Dawn Eno's PSI, Contact Center Experience 2013 - 2013
Job Life and Health Insurance Agent
Industry Photography
Experience
Insurance Agent April 2014 - Present
Lifetouch Portrait Studios 2010 - Present
Restaurant Work 1994 - 2014
PSI Contact Center 2013 - 2013
Nordstrom 2013 - 2013
PowerPlayMarketing 2012 - 2012
KRESA 1999 - 2000
Radisson Plaza Hotel & Suites 1998 - 2000
Kalamazoo Circuit Court 1999 - 1999
Skills
Vice President of..., Gifted and Talented..., Student of the Month..., Television Studio..., Captain of all sports..., Working with disabled..., Sociopathic family and..., Family with obvious..., Developed all existing..., Conflict Resolution, Restaurant Work, Retail Work
Education
Western Michigan University 1996 — 2000
Bachelor of Science (BS), Psychology (Behavioral Science)/Criminal Justice (Sociology)/History
Oakland University 2000 — 2001
Psychology/Sociology
Insurance Agent April 2014 - Present
Lifetouch Portrait Studios 2010 - Present
Restaurant Work 1994 - 2014
PSI Contact Center 2013 - 2013
Nordstrom 2013 - 2013
PowerPlayMarketing 2012 - 2012
KRESA 1999 - 2000
Radisson Plaza Hotel & Suites 1998 - 2000
Kalamazoo Circuit Court 1999 - 1999
Skills
Vice President of..., Gifted and Talented..., Student of the Month..., Television Studio..., Captain of all sports..., Working with disabled..., Sociopathic family and..., Family with obvious..., Developed all existing..., Conflict Resolution, Restaurant Work, Retail Work
Education
Western Michigan University 1996 — 2000
Bachelor of Science (BS), Psychology (Behavioral Science)/Criminal Justice (Sociology)/History
Oakland University 2000 — 2001
Psychology/Sociology