Sitel Inc
Industry: Company
DescriptionSitel is a company of Acticall Sitel Group headquartered in Miami, Florida. The original SITEL was founded in 1985 by James F. Lynch, as a result of his purchase of HQ800, an answering service company owned by United Technologies. Headquarters: Miami, FL CEO: Laurent Uberti Parent organization: Sitel Worldwide Corporation Number of employees: 75,100 Number of locations: 108 Founded: 1985, Omaha, NE
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Sitel Inc Employees
Employee
Years
Job
Industry
Lori Canup Lori Canup's Sitel Inc Experience May 2011 - January 2012
Job Purchasing & Supply Chain Management
Industry Building Materials
Experience
Nova Kitchen & Bath October 2012 - September 2013
sitel inc May 2011 - January 2012
AAU October 2010 - March 2011
Appalachian Railcar Services August 2007 - June 2009
Publix Supermarkets March 2006 - April 2007
Fairbanks Scales November 2000 - December 2004
Fl metal Structures September 1997 - November 2000
Watson's Office Supply November 1995 - December 1996
Skills
Data Entry, Accounts Receivable, Purchasing, Payroll, Customer Service, Office Management, Procurement, Event Planning, Social Networking, Filing, Process Improvement, Operations Management, Customer Satisfaction, Team Building, Account Management, Negotiation, Supply Chain Management, Inventory Management, Budgets, Contract Negotiation, Human Resources, Microsoft Excel, Logistics, Access, Strategic Planning, Hiring, Microsoft Word, Forecasting, Marketing, New Business Development, Supply Chain, PowerPoint, Project Management, Merchandising, Inventory Control, Project Planning, Process Scheduler
Education
Northeast State Community College 2015 — 2017
Associate's Degree, Associate of Science
Business Training Institute 1994 — 1995
Office Management
Polk Community College 1993 — 1994
General Course Study
kathleen sr high 1990 — 1993
Diploma, High School/Secondary Diplomas and Certificates
Nova Kitchen & Bath October 2012 - September 2013
sitel inc May 2011 - January 2012
AAU October 2010 - March 2011
Appalachian Railcar Services August 2007 - June 2009
Publix Supermarkets March 2006 - April 2007
Fairbanks Scales November 2000 - December 2004
Fl metal Structures September 1997 - November 2000
Watson's Office Supply November 1995 - December 1996
Skills
Data Entry, Accounts Receivable, Purchasing, Payroll, Customer Service, Office Management, Procurement, Event Planning, Social Networking, Filing, Process Improvement, Operations Management, Customer Satisfaction, Team Building, Account Management, Negotiation, Supply Chain Management, Inventory Management, Budgets, Contract Negotiation, Human Resources, Microsoft Excel, Logistics, Access, Strategic Planning, Hiring, Microsoft Word, Forecasting, Marketing, New Business Development, Supply Chain, PowerPoint, Project Management, Merchandising, Inventory Control, Project Planning, Process Scheduler
Education
Northeast State Community College 2015 — 2017
Associate's Degree, Associate of Science
Business Training Institute 1994 — 1995
Office Management
Polk Community College 1993 — 1994
General Course Study
kathleen sr high 1990 — 1993
Diploma, High School/Secondary Diplomas and Certificates
Andrea Speck Andrea Speck's Sitel Inc Experience April 2007 - July 2009
Job Executive Assistant at Homeculture Ltd
Industry Arts and Crafts
Experience
Gallery Sixtyeight / Homeculture Ltd. 2011 - Present
Polar Ice Diamonds (Basal Jewellery) August 2009 - April 2010
Sitel Inc. April 2007 - July 2009
Skills
Auction Administration, Event Management, Public Relations, Customer Service, Project Planning, Fine Art Sales, Antiques, Project Management, Strategic Planning, Time Management, Fundraising, Non-profits, Management, Microsoft Office, Microsoft Excel, Team Leadership, Teamwork, Import/Export
Education
Ontario College of Art and Design 2000 — 2004
Associate of Ontario Colleges of Art & Design, Jewellery/Metalsmithing
Gallery Sixtyeight / Homeculture Ltd. 2011 - Present
Polar Ice Diamonds (Basal Jewellery) August 2009 - April 2010
Sitel Inc. April 2007 - July 2009
Skills
Auction Administration, Event Management, Public Relations, Customer Service, Project Planning, Fine Art Sales, Antiques, Project Management, Strategic Planning, Time Management, Fundraising, Non-profits, Management, Microsoft Office, Microsoft Excel, Team Leadership, Teamwork, Import/Export
Education
Ontario College of Art and Design 2000 — 2004
Associate of Ontario Colleges of Art & Design, Jewellery/Metalsmithing
Nick Waiters Nick Waiters's Sitel Inc Experience October 2006 - May 2009
Job Student at New Mexico State University
Industry Information Technology and Services
Experience
SITEL, Inc October 2006 - May 2009
Education
New Mexico State University 2009 — 2012
Associate of Science (A.S.), Computer Information Technology
New Mexico State University 2009 — 2012
Associate of Applied Science, Computer Information Technology
University of Maryland University College
Bachelors of Science, Computer Information Science
SITEL, Inc October 2006 - May 2009
Education
New Mexico State University 2009 — 2012
Associate of Science (A.S.), Computer Information Technology
New Mexico State University 2009 — 2012
Associate of Applied Science, Computer Information Technology
University of Maryland University College
Bachelors of Science, Computer Information Science
Nikolas Adair Nikolas Adair's Sitel Inc Experience June 1995 - January 1997
Job IT Manager at Wisconsin School of Business Center for Professional and Executive Development
Industry Higher Education
Experience
University of Wisconsin-Madison School of Business March 1998 - Present
UW-Madison Housing November 2013 - January 2014
University of Wisconsin-Madison May 1997 - March 1999
Sitel, Inc June 1995 - January 1997
Skills
C#, C++, Java, SQL Tuning, MySQL, Database Design, Microsoft SQL Server, Databases, SQL, Web Development, Unix, HTML, CSS, Visual Studio, Software Development, JavaScript, jQuery, XML, OOP, Training, PHP, WordPress, Ruby on rails, SQL Server, SQL database design, Database Development, Agile Methodologies, Scrum, Web Design, Ruby on Rails
Education
Lakeland College 2009 — 2013
Bachelor of Science, Computer Science with Business Minor
University of Wisconsin-Madison School of Business March 1998 - Present
UW-Madison Housing November 2013 - January 2014
University of Wisconsin-Madison May 1997 - March 1999
Sitel, Inc June 1995 - January 1997
Skills
C#, C++, Java, SQL Tuning, MySQL, Database Design, Microsoft SQL Server, Databases, SQL, Web Development, Unix, HTML, CSS, Visual Studio, Software Development, JavaScript, jQuery, XML, OOP, Training, PHP, WordPress, Ruby on rails, SQL Server, SQL database design, Database Development, Agile Methodologies, Scrum, Web Design, Ruby on Rails
Education
Lakeland College 2009 — 2013
Bachelor of Science, Computer Science with Business Minor
Ray Bass Ray Bass's Sitel Inc Experience July 2003 - January 2006
Job Customer Support Analyst Level II at ADP
Industry Human Resources
Experience
ADP July 2012 - Present
ADP, Inc February 2006 - Present
SITEL, Inc July 2003 - January 2006
Click Dot Com February 2002 - July 2003
Keane Inc. March 1997 - January 2002
State Government Agency May 1999 - September 2000
AT&T March 1998 - April 1999
AT & T March 1997 - February 1998
Piece Goods Shop March 1994 - December 1996
Ciba-Geigy January 1995 - October 1995
Skills
SDLC, Databases, SQL, Database Design, Oracle, Crystal Reports, Visual Basic, PL/SQL, Unix, Access, Process Improvement, Data Migration, MySQL, Program Management, CRM, Data Modeling, Project Management, SQL Tuning, Testing, MS Project, Visio, Analysis, Unix Shell Scripting
Education
North Carolina School of Agriculture and Technology (matriculating) 1992 — 1996
Masters of Science, Industrial Engineering
University of Rochester 1981 — 1983
Master of Business Administration, Operations Management
Cornell University 1971 — 1975
BSIE/OR, Industrial Engineering/Operations Research
ADP July 2012 - Present
ADP, Inc February 2006 - Present
SITEL, Inc July 2003 - January 2006
Click Dot Com February 2002 - July 2003
Keane Inc. March 1997 - January 2002
State Government Agency May 1999 - September 2000
AT&T March 1998 - April 1999
AT & T March 1997 - February 1998
Piece Goods Shop March 1994 - December 1996
Ciba-Geigy January 1995 - October 1995
Skills
SDLC, Databases, SQL, Database Design, Oracle, Crystal Reports, Visual Basic, PL/SQL, Unix, Access, Process Improvement, Data Migration, MySQL, Program Management, CRM, Data Modeling, Project Management, SQL Tuning, Testing, MS Project, Visio, Analysis, Unix Shell Scripting
Education
North Carolina School of Agriculture and Technology (matriculating) 1992 — 1996
Masters of Science, Industrial Engineering
University of Rochester 1981 — 1983
Master of Business Administration, Operations Management
Cornell University 1971 — 1975
BSIE/OR, Industrial Engineering/Operations Research
Diane Bauer Diane Bauer's Sitel Inc Experience March 2008 - December 2010
Job Library Clerk
Industry Libraries
Experience
Horseheads Intermediate/Middle School September 2012 - Present
NYS Dept. of Labor Professional Employment Network May 2012 - August 2012
Steele Memorial Library June 2012 - June 2012
Express Employment/Valicenti Advisory Services Inc. October 2011 - April 2012
Express Employment/The Stewart Agency July 2011 - September 2011
Sitel Inc. March 2008 - December 2010
Greene Central School District September 1990 - June 2004
Skills
Data Entry, Filing, Scan, Fax, Schedules, Typing, Payments, Phone Skills, Phone Etiquette, Proofreading, Postage Meter, UPS Shipping, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Windows, Email, Internet, QuickBooks, Multi Tasking, Appointment Scheduling, Organizational..., Clerical Skills, Customer Service, Receptionist Duties, Book Circulation, Mandarin, Opac, Cataloging, Telephone Skills
Education
Corning Community College
AA, English Major
Elmira College
MSE, Reading Education
Mansfield University of Pennsylvania
BSE, Elementary Education
Thomas A. Edison High School, Elmira Heights, NY
Regents Diploma, French Major
Horseheads Intermediate/Middle School September 2012 - Present
NYS Dept. of Labor Professional Employment Network May 2012 - August 2012
Steele Memorial Library June 2012 - June 2012
Express Employment/Valicenti Advisory Services Inc. October 2011 - April 2012
Express Employment/The Stewart Agency July 2011 - September 2011
Sitel Inc. March 2008 - December 2010
Greene Central School District September 1990 - June 2004
Skills
Data Entry, Filing, Scan, Fax, Schedules, Typing, Payments, Phone Skills, Phone Etiquette, Proofreading, Postage Meter, UPS Shipping, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Windows, Email, Internet, QuickBooks, Multi Tasking, Appointment Scheduling, Organizational..., Clerical Skills, Customer Service, Receptionist Duties, Book Circulation, Mandarin, Opac, Cataloging, Telephone Skills
Education
Corning Community College
AA, English Major
Elmira College
MSE, Reading Education
Mansfield University of Pennsylvania
BSE, Elementary Education
Thomas A. Edison High School, Elmira Heights, NY
Regents Diploma, French Major
Humera Khan Humera Khan's Sitel Inc Experience 2004 - 2006
Job Sr. Business/ System ERP Analyst at Atlantic Coffee Solutions (Project)
Industry Computer Software
Experience
Atlantic Coffee Solutions October 2014 - Present
Universal Weather and Aviation, Inc. April 2014 - Present
The Jones Group Inc. April 2013 - March 2014
Affinity Health Plan July 2012 - February 2013
Stanley Security Solutions August 2011 - July 2012
Bell Canada May 2010 - July 2011
Bruyere Continuing Care February 2008 - May 2010
Workdynamics Inc. May 2005 - January 2008
Sitel Inc 2004 - 2006
CARA OPERATIONS LTD. OTTAWA & GATINEAU 2005 - 2005
Skills
Requirements Analysis, Documentation, Testing, User Acceptance Testing, Business Requirements, Business Analysis, Requirements Gathering, Systems Analysis, Business Intelligence, Troubleshooting, SDLC, SQL, Visio, Business Process, Data Warehousing, Data Analysis, SQL Server, ERP, Integration, Solution Design, Software Project..., Process Engineering, Team Leadership, Change Management, Business Process..., Quality Assurance, Problem Solving, Process Improvement, Crystal Reports, Team Management, SAP, Project Planning, Agile, Microsoft SQL Server, Gap Analysis, Software Documentation, Solution Architecture, Agile Methodologies, CRM, Business Objects, Analysis, Project Management, Vendor Management, SharePoint, Management, MS Project, Enterprise Software, Program Management, SAP R/3, Security
Education
Kaplan University 2012 — 2014
Master of Business Administration (MBA)
Algonquin College of Applied Arts and Technology 2011 — 2012
Certification
IBM 2011 — 2011
Certification
Microsoft Certified Technology Specialist 2011 — 2011
MCTS
University of Advancing Technology 2002 — 2006
B .S
Computek 1998 — 2002
Microsoft Certified Systems Engineer 1999 — 2000
MCSE
PESJ 1977 — 1989
Comptia
Atlantic Coffee Solutions October 2014 - Present
Universal Weather and Aviation, Inc. April 2014 - Present
The Jones Group Inc. April 2013 - March 2014
Affinity Health Plan July 2012 - February 2013
Stanley Security Solutions August 2011 - July 2012
Bell Canada May 2010 - July 2011
Bruyere Continuing Care February 2008 - May 2010
Workdynamics Inc. May 2005 - January 2008
Sitel Inc 2004 - 2006
CARA OPERATIONS LTD. OTTAWA & GATINEAU 2005 - 2005
Skills
Requirements Analysis, Documentation, Testing, User Acceptance Testing, Business Requirements, Business Analysis, Requirements Gathering, Systems Analysis, Business Intelligence, Troubleshooting, SDLC, SQL, Visio, Business Process, Data Warehousing, Data Analysis, SQL Server, ERP, Integration, Solution Design, Software Project..., Process Engineering, Team Leadership, Change Management, Business Process..., Quality Assurance, Problem Solving, Process Improvement, Crystal Reports, Team Management, SAP, Project Planning, Agile, Microsoft SQL Server, Gap Analysis, Software Documentation, Solution Architecture, Agile Methodologies, CRM, Business Objects, Analysis, Project Management, Vendor Management, SharePoint, Management, MS Project, Enterprise Software, Program Management, SAP R/3, Security
Education
Kaplan University 2012 — 2014
Master of Business Administration (MBA)
Algonquin College of Applied Arts and Technology 2011 — 2012
Certification
IBM 2011 — 2011
Certification
Microsoft Certified Technology Specialist 2011 — 2011
MCTS
University of Advancing Technology 2002 — 2006
B .S
Computek 1998 — 2002
Microsoft Certified Systems Engineer 1999 — 2000
MCSE
PESJ 1977 — 1989
Comptia
Ashland Christian Ashland Christian's Sitel Inc Experience November 2005 - December 2006
Job Senior Clinical Research Associate at Covance
Industry Pharmaceuticals
Experience
Covance March 2013 - Present
Covance January 2012 - February 2013
ICON Clinical Research March 2008 - December 2011
Sitel Inc. November 2005 - December 2006
Skills
Oncology, Hypercholesterolemia, Clinical Trials, EDC, CTMS, Training, Clinical Research, ICH-GCP, Inform, Protocol, Clinical Monitoring, CRO, GCP, Sop, SOP, Therapeutic Areas, FDA
Education
Strayer University 2008 — 2011
Master of Business Administration, Management
The University of Tennessee at Chattanooga 2003 — 2007
B.S., Psychology
Covance March 2013 - Present
Covance January 2012 - February 2013
ICON Clinical Research March 2008 - December 2011
Sitel Inc. November 2005 - December 2006
Skills
Oncology, Hypercholesterolemia, Clinical Trials, EDC, CTMS, Training, Clinical Research, ICH-GCP, Inform, Protocol, Clinical Monitoring, CRO, GCP, Sop, SOP, Therapeutic Areas, FDA
Education
Strayer University 2008 — 2011
Master of Business Administration, Management
The University of Tennessee at Chattanooga 2003 — 2007
B.S., Psychology
Brent Conner Brent Conner's Sitel Inc Experience October 2007 - June 2008
Job Desktop Support at The Kemtah Group, Inc.
Industry Information Technology and Services
Experience
Kemtah Group October 2011 - October 2013
The Cleanery June 2008 - June 2010
Sitel Inc October 2007 - June 2008
Olive Garden May 2006 - June 2007
Comet Cleaners November 1999 - February 2005
Skills
Windows 7, A+ Certified IT..., Windows XP Pro, Windows 8, Microsoft Office Suite, Computer Hardware, Software Installation, OS Installation, Help Desk Support, Outlook, Batch Files, Employee Training, Customer Service, Escalation Resolution, Team Management, Training, Windows, Hardware, Windows XP, Operating Systems
Education
DeVry University 2010 — 2011
Computer Information Systems
Kemtah Group October 2011 - October 2013
The Cleanery June 2008 - June 2010
Sitel Inc October 2007 - June 2008
Olive Garden May 2006 - June 2007
Comet Cleaners November 1999 - February 2005
Skills
Windows 7, A+ Certified IT..., Windows XP Pro, Windows 8, Microsoft Office Suite, Computer Hardware, Software Installation, OS Installation, Help Desk Support, Outlook, Batch Files, Employee Training, Customer Service, Escalation Resolution, Team Management, Training, Windows, Hardware, Windows XP, Operating Systems
Education
DeVry University 2010 — 2011
Computer Information Systems
Jessica Rozell Jessica Rozell's Sitel Inc Experience May 2008 - March 2010
Job Assistant Manager at Financial Business Solutions
Industry Medical Devices
Experience
Financial Business Solutions June 2014 - Present
Randstad/Medtronic Spine & Biologics June 2013 - June 2014
Medtronic Spine & Biologics May 2013 - July 2013
Medtronic Spine & Biologics November 2010 - May 2013
Medtronic Spine & Biologics March 2010 - November 2010
SITEL, Inc May 2008 - March 2010
International Hair Studio September 2007 - March 2010
Delta Medical Center January 2008 - May 2008
Carpet Express Inc September 2003 - January 2007
Skills
Medical Devices, FDA, Validation, Quality System, Cross-functional Team..., Process Improvement, Product Development, Biotechnology, Product Launch, Oracle Applications, Siebel 7.x, SAP MDM, Data Entry, Access, Training, Healthcare Information..., Time Management, Management, Customer Service, Team Building, Leadership, Employee Relations, Human Resources
Education
Baptist Memorial College of Health Sciences 2011 — 2015
Bachelor of Science (BSN), Registered Nursing/Registered Nurse
Dyersburg State Community College 2006 — 2008
Associate of Applied Science, Health Information Technology, 3.2
Financial Business Solutions June 2014 - Present
Randstad/Medtronic Spine & Biologics June 2013 - June 2014
Medtronic Spine & Biologics May 2013 - July 2013
Medtronic Spine & Biologics November 2010 - May 2013
Medtronic Spine & Biologics March 2010 - November 2010
SITEL, Inc May 2008 - March 2010
International Hair Studio September 2007 - March 2010
Delta Medical Center January 2008 - May 2008
Carpet Express Inc September 2003 - January 2007
Skills
Medical Devices, FDA, Validation, Quality System, Cross-functional Team..., Process Improvement, Product Development, Biotechnology, Product Launch, Oracle Applications, Siebel 7.x, SAP MDM, Data Entry, Access, Training, Healthcare Information..., Time Management, Management, Customer Service, Team Building, Leadership, Employee Relations, Human Resources
Education
Baptist Memorial College of Health Sciences 2011 — 2015
Bachelor of Science (BSN), Registered Nursing/Registered Nurse
Dyersburg State Community College 2006 — 2008
Associate of Applied Science, Health Information Technology, 3.2
Arthur Labs Arthur Labs's Sitel Inc Experience January 1998 - January 2003
Job Shift Manager at Pizza Hut
Industry Food Production
Experience
Pizza Hut May 2013 - Present
Dollar General May 2012 - May 2013
Unicco Integrated Facilities Management/Cargill January 2007 - May 2012
Omaha Public Power District Nuclear Power Station January 2006 - January 2007
Pinnacle Customer Solutions Inc January 2003 - January 2006
Sitel Inc January 1998 - January 2003
Dakotah Direct Huntel January 1996 - January 1998
Porter Industries January 1995 - January 1996
Skills
Project Management, Microsoft Excel, Strategic Planning, Event Planning, Negotiation, Teamwork, Public Speaking, Marketing, Process Scheduler, Team Building, Retail, Logistics, Customer Service, PowerPoint, Recruiting, Microsoft Office, Management, Inventory Management, Customer Satisfaction, Leadership, Microsoft Word, Sales
Education
Dana College 1998 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.21
Dana College 1998 — 2003
Bachelor of Science, Business Administration; Management and Marketing
Pizza Hut May 2013 - Present
Dollar General May 2012 - May 2013
Unicco Integrated Facilities Management/Cargill January 2007 - May 2012
Omaha Public Power District Nuclear Power Station January 2006 - January 2007
Pinnacle Customer Solutions Inc January 2003 - January 2006
Sitel Inc January 1998 - January 2003
Dakotah Direct Huntel January 1996 - January 1998
Porter Industries January 1995 - January 1996
Skills
Project Management, Microsoft Excel, Strategic Planning, Event Planning, Negotiation, Teamwork, Public Speaking, Marketing, Process Scheduler, Team Building, Retail, Logistics, Customer Service, PowerPoint, Recruiting, Microsoft Office, Management, Inventory Management, Customer Satisfaction, Leadership, Microsoft Word, Sales
Education
Dana College 1998 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.21
Dana College 1998 — 2003
Bachelor of Science, Business Administration; Management and Marketing
Shebvon E. Askew's Sitel Inc Experience November 2008 - February 2011
Job Organizational Psychology Professional
Industry Insurance
Experience
MetLife November 2012 - Present
MetLife Auto, Home, and Boat 2011 - Present
Boys and Girls Club February 2011 - August 2011
Sitel November 2008 - February 2011
SITEL, Inc November 2008 - February 2011
James Wealthy Lashes 2003 - 2011
Afni, Inc. January 2007 - August 2008
Debra T. Thomas Learning Center July 2007 - March 2008
YWCA of McLean County January 2007 - April 2007
Jumpstart of McLean County September 2006 - December 2006
Skills
Creative Writer, Mentoring, Higher Education
Education
PsychologyUniversity of Phoenix 2009 — 2011
M.S, Psychology
University of Phoenix 2009 — 2011
Master's of Science, Psychology
University of Phoenix
Master's of Science, Psychology
EnglishIllinois State University 2000 — 2006
B.S, English Language and Literature/Letters
Illinois State University 2000 — 2006
Bachelor of Science, English
Illinois State University
Bachelor's of Science, English
MetLife November 2012 - Present
MetLife Auto, Home, and Boat 2011 - Present
Boys and Girls Club February 2011 - August 2011
Sitel November 2008 - February 2011
SITEL, Inc November 2008 - February 2011
James Wealthy Lashes 2003 - 2011
Afni, Inc. January 2007 - August 2008
Debra T. Thomas Learning Center July 2007 - March 2008
YWCA of McLean County January 2007 - April 2007
Jumpstart of McLean County September 2006 - December 2006
Skills
Creative Writer, Mentoring, Higher Education
Education
PsychologyUniversity of Phoenix 2009 — 2011
M.S, Psychology
University of Phoenix 2009 — 2011
Master's of Science, Psychology
University of Phoenix
Master's of Science, Psychology
EnglishIllinois State University 2000 — 2006
B.S, English Language and Literature/Letters
Illinois State University 2000 — 2006
Bachelor of Science, English
Illinois State University
Bachelor's of Science, English
Muzzammil Khan's Sitel Inc Experience March 1993 - November 1994
Job Senior Manager @ Accenture
Industry Information Technology and Services
Experience
Accenture March 2008 - Present
Shalimar Enterprises March 2006 - July 2012
AT&T Wireless March 2001 - March 2008
Openwave Systems 2000 - 2005
Billeasy Inc 2000 - 2000
Citibank N.A. 1995 - 2000
Sitel Inc. March 1993 - November 1994
Chemical Bank April 1991 - March 1993
Skills
SDLC, Business Intelligence, Program Management, Software Development, Requirements Analysis, Cloud Computing, Enterprise Software, SaaS, Vendor Management, Management, SOA, Software Project..., Agile Methodologies, IT Strategy, Leadership, Integration, Cross-functional Team..., Solution Architecture, Enterprise Architecture
Education
London University 1984 — 1985
A'Level
Cambridge University 1980 — 1984
O'Level
Canadian School of Management
B.S., Computer Studies
New York
MS, Computer Science
New York
MBA, Marketing
Accenture March 2008 - Present
Shalimar Enterprises March 2006 - July 2012
AT&T Wireless March 2001 - March 2008
Openwave Systems 2000 - 2005
Billeasy Inc 2000 - 2000
Citibank N.A. 1995 - 2000
Sitel Inc. March 1993 - November 1994
Chemical Bank April 1991 - March 1993
Skills
SDLC, Business Intelligence, Program Management, Software Development, Requirements Analysis, Cloud Computing, Enterprise Software, SaaS, Vendor Management, Management, SOA, Software Project..., Agile Methodologies, IT Strategy, Leadership, Integration, Cross-functional Team..., Solution Architecture, Enterprise Architecture
Education
London University 1984 — 1985
A'Level
Cambridge University 1980 — 1984
O'Level
Canadian School of Management
B.S., Computer Studies
New York
MS, Computer Science
New York
MBA, Marketing
Tiffaney Greggs's Sitel Inc Experience October 2009 - March 2010
Job Storage Guru
Industry Facilities Services
Experience
Vacations To Go September 2014 - Present
Auction.com September 2013 - April 2015
Big Tex Storage March 2013 - November 2013
SITEL Inc October 2009 - March 2010
Advanced Management Group November 2008 - June 2009
Extra Space Storage June 2007 - June 2008
Extra Space Storage June 2007 - June 2008
Public Storage August 2006 - June 2007
Skills
Property Management, Foreclosures, Leadership, Property, Sales, Apartments, Facilities Management, Security, Contract Negotiation, Selling, Negotiation, Technical Support, Customer Service, Call Centers, Leases, Customer Satisfaction, Management, Marketing, Real Estate, Team Building
Education
University of Southern California 1994 — 2007
El Camino Community College 2002 — 2004
Associates, Real Estate
College preparatory 1994 — 1997
University of California, Los Angeles 1996 — 1996
N/A, Multiculturalism
Real Estate
University of California, Los Angeles
Vacations To Go September 2014 - Present
Auction.com September 2013 - April 2015
Big Tex Storage March 2013 - November 2013
SITEL Inc October 2009 - March 2010
Advanced Management Group November 2008 - June 2009
Extra Space Storage June 2007 - June 2008
Extra Space Storage June 2007 - June 2008
Public Storage August 2006 - June 2007
Skills
Property Management, Foreclosures, Leadership, Property, Sales, Apartments, Facilities Management, Security, Contract Negotiation, Selling, Negotiation, Technical Support, Customer Service, Call Centers, Leases, Customer Satisfaction, Management, Marketing, Real Estate, Team Building
Education
University of Southern California 1994 — 2007
El Camino Community College 2002 — 2004
Associates, Real Estate
College preparatory 1994 — 1997
University of California, Los Angeles 1996 — 1996
N/A, Multiculturalism
Real Estate
University of California, Los Angeles
James Brennen's Sitel Inc Experience March 2008 - Present
Job Call Center Specialist at Omaha Steaks Inc.
Industry Information Services
Experience
Sitel Inc March 2008 - Present
Omaha Steaks Inc. November 1992 - Present
Education
University of Nebraska at Omaha
Sitel Inc March 2008 - Present
Omaha Steaks Inc. November 1992 - Present
Education
University of Nebraska at Omaha
C. Jonah Nelson's Sitel Inc Experience October 2006 - September 2007
Job Student
Industry Computer Software
Experience
US Navy May 2008 - March 2012
US Navy December 2007 - April 2008
US Navy September 2007 - November 2007
Sitel Inc October 2006 - September 2007
Denny's July 2005 - October 2006
Skills
60 WPM Sustained Typing, Computer Hardware, Analysis & Problem..., C++, C, Debian, Fedora, Ubuntu, Mathematics, Navy, Flights
Education
New Mexico Institute of Mining and Technology 2012 — 2013
Computer Software Engineering / Minor Mathematics, 2.97
New Mexico Institute of Mining and Technology 2003 — 2005
Computer Science, 0.97
US Navy May 2008 - March 2012
US Navy December 2007 - April 2008
US Navy September 2007 - November 2007
Sitel Inc October 2006 - September 2007
Denny's July 2005 - October 2006
Skills
60 WPM Sustained Typing, Computer Hardware, Analysis & Problem..., C++, C, Debian, Fedora, Ubuntu, Mathematics, Navy, Flights
Education
New Mexico Institute of Mining and Technology 2012 — 2013
Computer Software Engineering / Minor Mathematics, 2.97
New Mexico Institute of Mining and Technology 2003 — 2005
Computer Science, 0.97
Valerie Hopper's Sitel Inc Experience September 2009 - March 2011
Job Management and Customer Experience
Industry Outsourcing/Offshoring
Experience
Sterling Currency Group May 2011 - May 2012
Sitel, Inc September 2009 - March 2011
Hopper's Wholesale Florist January 1995 - December 2008
Skills
Call Center, Sales, Project Planning, Performance Management, Customer Service, Project Management, Account Management, Leadership Development, Strategic Planning, Sales Management, Marketing Strategy
Education
Roane State Community College 1990 — 1993
Business Administration, 3.8
Kennesaw State University
B.B.A, Management and Communications
Sterling Currency Group May 2011 - May 2012
Sitel, Inc September 2009 - March 2011
Hopper's Wholesale Florist January 1995 - December 2008
Skills
Call Center, Sales, Project Planning, Performance Management, Customer Service, Project Management, Account Management, Leadership Development, Strategic Planning, Sales Management, Marketing Strategy
Education
Roane State Community College 1990 — 1993
Business Administration, 3.8
Kennesaw State University
B.B.A, Management and Communications
Ross Venning's Sitel Inc Experience July 2002 - August 2007
Job Transportation Security Officer at Transportation Security Agency
Industry Security and Investigations
Experience
Transportation Security Agency Transportation Security OfficerTransportation Security AdministrationJanuary 2007 - December 2012
Sitel Inc July 2002 - August 2007
Gannett Inc. - Asheville Citizen Times newspaper June 1998 - December 1999
Gannett Inc. / Asheville Citizen Times June 1998 - December 1999
Wester's Refrigeration July 1996 - May 1998
Lunsford Guard & Patrol May 1994 - July 1996
Skills
Security Management
Education
University of North Carolina 2001 — 2005
not aquired - over 117 course credits, Information Systems
Western Carolina University 1994 — 2000
Bachelor of Criminal Justice Acquired, Criminal Justice
Asheville Buncombe Technical College 1993 — 1994
Basic Law Enforcement Certification, Law Enforcement
Montreat College 1989 — 1993
Associate of Science (A.S.), General Studies
Transportation Security Agency Transportation Security OfficerTransportation Security AdministrationJanuary 2007 - December 2012
Sitel Inc July 2002 - August 2007
Gannett Inc. - Asheville Citizen Times newspaper June 1998 - December 1999
Gannett Inc. / Asheville Citizen Times June 1998 - December 1999
Wester's Refrigeration July 1996 - May 1998
Lunsford Guard & Patrol May 1994 - July 1996
Skills
Security Management
Education
University of North Carolina 2001 — 2005
not aquired - over 117 course credits, Information Systems
Western Carolina University 1994 — 2000
Bachelor of Criminal Justice Acquired, Criminal Justice
Asheville Buncombe Technical College 1993 — 1994
Basic Law Enforcement Certification, Law Enforcement
Montreat College 1989 — 1993
Associate of Science (A.S.), General Studies
Benjamin Kenneally's Sitel Inc Experience July 2003 - May 2009
Job Voice Engineer at Cigna
Industry Information Technology and Services
Experience
Cigna June 2014 - Present
Cigna September 2013 - June 2014
3KeyLogic August 2011 - September 2013
Madison College January 2011 - May 2011
Sitel, Inc July 2003 - May 2009
Q mart February 2001 - July 2003
Rogue Traders, LLC June 1997 - January 2001
West Mason Inc July 1995 - June 1997
Skills
Troubleshooting, CCNA, Linux, VPN, VoIP, Management, Windows, Network Administration, Cisco Technologies, Cisco IOS, Switches, Routers, Cisco Call Manager, WAN, Technical Support, Networking, Call Centers, Network Engineering, Cisco Routers, Cisco VoIP, Network Architecture, Virtualization, Telephony, Cisco Certified, Telecommunications, Hardware, IP, Firewalls, TCP/IP, Disaster Recovery, Network Security, Computer Hardware, VMware ESX, Security, MPLS
Education
Madison Area Technical College 2009 — 2011
Associate of Applied Science Degree, Network Security Specialist
Cigna June 2014 - Present
Cigna September 2013 - June 2014
3KeyLogic August 2011 - September 2013
Madison College January 2011 - May 2011
Sitel, Inc July 2003 - May 2009
Q mart February 2001 - July 2003
Rogue Traders, LLC June 1997 - January 2001
West Mason Inc July 1995 - June 1997
Skills
Troubleshooting, CCNA, Linux, VPN, VoIP, Management, Windows, Network Administration, Cisco Technologies, Cisco IOS, Switches, Routers, Cisco Call Manager, WAN, Technical Support, Networking, Call Centers, Network Engineering, Cisco Routers, Cisco VoIP, Network Architecture, Virtualization, Telephony, Cisco Certified, Telecommunications, Hardware, IP, Firewalls, TCP/IP, Disaster Recovery, Network Security, Computer Hardware, VMware ESX, Security, MPLS
Education
Madison Area Technical College 2009 — 2011
Associate of Applied Science Degree, Network Security Specialist
Dwayne Archibald's Sitel Inc Experience October 2009 - January 2010
Job Customer Service Representative at Tri Star Energy/Daily's
Industry Oil & Energy
Experience
Goodwill Industries of Middle Tennessee June 2012 - August 2013
Goodwill Industries of Middle Tennessee June 2012 - August 2013
Daily's July 2010 - April 2012
ACS, Inc February 2010 - June 2010
Sitel, Inc October 2009 - January 2010
Results Bellingham October 2008 - April 2009
Education
The College of Wooster
University of Tennessee at Martin
Goodwill Industries of Middle Tennessee June 2012 - August 2013
Goodwill Industries of Middle Tennessee June 2012 - August 2013
Daily's July 2010 - April 2012
ACS, Inc February 2010 - June 2010
Sitel, Inc October 2009 - January 2010
Results Bellingham October 2008 - April 2009
Education
The College of Wooster
University of Tennessee at Martin
Robert Jamison's Sitel Inc Experience April 2001 - September 2003
Job Manager of People To Get The Numbers
Industry Internet
Experience
Google via Randstad September 2013 - Present
State Farm Mutual Insurance December 2012 - May 2013
Warner Cable Commercial, Inc July 2010 - November 2012
Lamarr Realty, Inc August 2007 - November 2012
SITEL, Inc April 2001 - September 2003
TRX, Inc July 2000 - April 2001
Skills
Customer Service, Management, Telecommunications, Human Resources, Visio, Call Centers, Call Center, Real Estate, Training, Sales, First Time Home Buyers, Interviews, Leases, Negotiation, Loans, Property, Temporary Placement, Microsoft Excel, Referrals, Customer Satisfaction, Leadership, Selling, Team Building, Microsoft Office, Process Improvement
Education
Chamberlin Real Estate School 2013 — 2014
California Real Estate
SUPERIOR SCHOOL OF REAL ESTATE 2007 — 2007
Computer Programming
Orangeburg Calhoun Technical College 1997 — 1998
Computer Science
ORANGEBURG-WILKINSON HIGH SCHOOL 1988 — 1992
Google via Randstad September 2013 - Present
State Farm Mutual Insurance December 2012 - May 2013
Warner Cable Commercial, Inc July 2010 - November 2012
Lamarr Realty, Inc August 2007 - November 2012
SITEL, Inc April 2001 - September 2003
TRX, Inc July 2000 - April 2001
Skills
Customer Service, Management, Telecommunications, Human Resources, Visio, Call Centers, Call Center, Real Estate, Training, Sales, First Time Home Buyers, Interviews, Leases, Negotiation, Loans, Property, Temporary Placement, Microsoft Excel, Referrals, Customer Satisfaction, Leadership, Selling, Team Building, Microsoft Office, Process Improvement
Education
Chamberlin Real Estate School 2013 — 2014
California Real Estate
SUPERIOR SCHOOL OF REAL ESTATE 2007 — 2007
Computer Programming
Orangeburg Calhoun Technical College 1997 — 1998
Computer Science
ORANGEBURG-WILKINSON HIGH SCHOOL 1988 — 1992
Tommorra Bowers's Sitel Inc Experience February 2008 - September 2010
Job Adminstrative Assistant
Industry Hospital & Health Care
Experience
Medical Solutions, Inc March 2011 - Present
Sitel February 2008 - September 2010
sitel, INC February 2008 - September 2010
Amarillo College January 2006 - December 2008
BAPTIST ST ANTHONY’S HOSPITAL September 1997 - September 2000
Skills
Income Tax, Accounting
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc), Criminal Justice/Institutional Health
Vista College
Amarillo College
University of Phoenix
Medical Solutions, Inc March 2011 - Present
Sitel February 2008 - September 2010
sitel, INC February 2008 - September 2010
Amarillo College January 2006 - December 2008
BAPTIST ST ANTHONY’S HOSPITAL September 1997 - September 2000
Skills
Income Tax, Accounting
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (BASc), Criminal Justice/Institutional Health
Vista College
Amarillo College
University of Phoenix
Tiwana Luckie's Sitel Inc Experience January 2007 - January 2008
Job Substance Abuse Counselor
Industry Government Administration
Experience
Jackson Hewitt Tax Services January 2013 - Present
Unlimited Path, Inc October 2011 - October 2012
Covington County 22nd Circuit Judicial Drug Court January 2008 - January 2011
SITEL, Inc January 2007 - January 2008
Andalusia Country Club January 2006 - January 2007
Mr. and Mrs. Griffin Sikes January 2004 - January 2005
Covington County Sherrif Department January 2003 - January 2004
Skills
Microsoft Office, Troubleshooting, Customer Service
Education
Troy University 2002 — 2005
Criminal Justice/Psychology
Troy University
Community Counseling-Graduate Level
Jackson Hewitt Tax Services January 2013 - Present
Unlimited Path, Inc October 2011 - October 2012
Covington County 22nd Circuit Judicial Drug Court January 2008 - January 2011
SITEL, Inc January 2007 - January 2008
Andalusia Country Club January 2006 - January 2007
Mr. and Mrs. Griffin Sikes January 2004 - January 2005
Covington County Sherrif Department January 2003 - January 2004
Skills
Microsoft Office, Troubleshooting, Customer Service
Education
Troy University 2002 — 2005
Criminal Justice/Psychology
Troy University
Community Counseling-Graduate Level
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY