Southwest Airlines
Southwest Airlines Co. is a major United States airline headquartered in Dallas, Texas, and is the world’s largest low-cost carrier. Destinations: 99 Bag information: In economy, two bags free. More Southwest Airlines bag information Headquarters: Dallas, Texas, United States CEO: Gary C. Kelly (15 Jul 2008–)
Southwest Airlines List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Southwest Airlines. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Southwest Airlines Salaries. You can even request information on how much does Southwest Airlines pay if you want to. Learn about salaries, pros and cons of working for Southwest Airlines directly from the past employees.
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7,227 Southwest Airlines employees in database. Find out everything there's to know about Southwest Airlines employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Southwest Airlines Employees
Southwest Airlines August 2000 - Present
SkyWest Airlines March 1996 - August 2000
Scenic Airlines March 1995 - March 1996
Skills
Aviation, Flights, Commercial Aviation, Aircraft, Airports, Flight Safety, Civil Aviation, Flight Planning, Piloting, Aircraft Maintenance
Education
Concordia University-Portland
Bachelor of Science (BS), Management and Communications
Mt. Hood Community College
Associate of Arts (A.A.), Business Administration and Management, General
Deloitte & Touche September 2013 - Present
Deloitte & Touche January 2013 - March 2013
Alternatives Federal Credit Union January 2009 - May 2012
Southwest Airlines May 2011 - August 2011
Madam Lau Kam Lung Secondary School June 2010 - August 2010
Education
Cornell University 2008 — 2012
Bachelor of Arts (B.A.), Economics, Music
Vanderbilt University - Owen Graduate School of Management 2012 — 2013
Master of Accountancy, Accounting/ Audit
Southwest airlines April 2013 - Present
Minimally Invasive Surgeons of South Florida March 2012 - November 2012
formerly AT&T January 2005 - January 2011
AT&T formerly SBC May 2000 - January 2005
Skills
Microsoft Office 2007, Captivate, Six Sigma, Microsoft Office, Medical Manager, Prognosis, Training, Management, Time Management, Customer Service, Testing, Spreadsheets, Call Centers, Coaching, Software Documentation, Telephone Skills, Lotus Notes, Troubleshooting, Access, SharePoint, Data Entry, Networking, Technical Writing, Billing Systems, Technical Documentation, Employee Training, Telephony, Outlook, Microsoft Excel, Quality Assurance, Invoicing
Education
Universal School for Reflexology 2008 — 2008
Reflexology
Connecticut Center for Massage Therapy-Newington 2005 — 2007
Massage Therapy/Therapeutic Massage
Southwest Airlines September 2008 - Present
SkyWest Airlines May 2000 - August 2008
Sierra Academy of Aeronautics October 1997 - April 2000
Bowles/Sorokko Galleries 1994 - 1995
Macmillan Publishers Ltd 1993 - 1994
KPMG UK September 1991 - June 1993
Macmillan Publishers Ltd 1991 - 1992
The Umbrella Community Arts Center 1988 - 1989
Skills
Aircraft, Crew Resource Management, ATP, Airlines, Customer Service, Aviation, Airplane, Social Media, Aeronautics, Commercial Aviation, Leadership, Human Factors, Flight Planning, Managing Workflow, Editing, Instrument Rating, Airports, Tourism, Civil Aviation, Piloting, Flight Safety, Writing, Indexing, Research, Collaborative Problem..., Strategic Planning, Strategy, Project Planning, Management, Servant Leadership, Time Management, Project Management, User Experience, Graphic Design, Photoshop, Illustrator, InDesign, Training, Teaching, Avionics, Private Pilot, Scrum, Agile Methodologies
Education
University of California, Los Angeles 2013 — 2015
Certificate
Courtauld Institute of Art, U. of London 1989 — 1990
M.A.
McGill University 1984 — 1988
B.A.
Coursera
Coursera
Lincoln-Sudbury Regional High School
Longbranch Community Baptist Church June 2013 - Present
Southwest Airlines March 2011 - Present
L-3 Communications March 2009 - March 2011
United States Air Force February 2003 - February 2009
Skills
Airworthiness, Aviation, Project Planning, Project Management, Continuous Improvement, Kaizen, Six Sigma, Maintenance Management, Aircraft Maintenance, Mergers & Acquisitions, Communication, Process Improvement, Process Management, Auditing, Investigation, Technical Writing, Youth Ministry, Christian Ministry, Christian Counseling, Christian Theology, Theology, A&P, Aeronautics, Aircraft
Education
Dallas Baptist University 2012 — 2016
Christian Ministries, Youth Ministry
AT&T June 2015 - August 2015
Southwest Airlines January 2014 - July 2014
Toyota May 2012 - December 2012
Skills
Microsoft Office, Continuous Improvement, Business Strategy, Teamwork, Team Building, Project Management, AutoCAD, Leadership, Team Leadership, Oracle SQL Developer, Engineering, Manufacturing, PowerPoint, Microsoft Excel, Microsoft Word, Matlab, Public Speaking
Education
Southern Methodist University 2015 — 2016
Master’s Degree, Operations Research
Southern Methodist University 2010 — 2015
Bachelor of Science (B.S.), Management Science
Curtin University 2013 — 2013
Semester Abroad, Business Administration and Management, General
Deloitte May 2015 - Present
Frito Lay June 2014 - February 2015
Southwest Airlines October 2013 - April 2014
Experian July 2004 - July 2013
JPMorgan Chase May 2000 - December 2002
Town North Bank January 1999 - May 2000
US Navy and Naval Reserves September 1989 - September 1997
Skills
Team Building, Organizational..., Talent Management, Performance Improvement, Onboarding, Training, Leadership Development, Captivate, Employee Engagement, Project Management, Change Management, Performance Management, Talent Acquisition, e-Learning Solutions, Performance Analysis, Camtasia, Microsoft Office, Adobe Acrobat, Succession Planning, Organizational Design, Instructional Design, Leadership, Organizational..., Coaching, Training Delivery, Analysis, Sales Training, Assessment Tools, New Employee..., Formation Evaluation, SumTotal, Articulate Studio, Performance Metrics, Impact Evaluation, Adobe Standard, Lominger Leadership..., Lominger Competencies, DDI, SharePoint, Adobe Creative Suite, Visio, Information Mapping, PaintShop Pro, Dreamweaver, Adobe Photodeluxe, Staff Development, Workshop Facilitation, Executive Coaching, Strategic Planning
Education
University of North Texas 2005 — 2008
Masters Degree, Applied Technology Performance Improvement (former Training and Development), 3.88
Dallas Christian College 1999 — 2003
Bachelor's degree, Business Management and Ethics, 3.27
Southwest Airlines July 2006 - Present
Alaska Airlines April 1999 - April 2005
United States Air Force June 1991 - July 1998
Skills
Airports, Airlines, Aviation, Flights, Commercial Aviation, Flight Safety, Flight Planning, Aircraft, Civil Aviation, Maintenance & Repair, Aerospace, Inspection, Piloting, Crew Resource Management, Aircraft Maintenance, Charter
Education
Community College of the Air Force 1995 — 1997
Associate's degree, Military Applied Sciences
Embry Riddle Aeronautical University-Worldwide
B.S., Professional Aeronautics
Southwest Airlines April 2005 - Present
The Brass Rail June 2001 - January 2004
Peter Jackson Productions June 1994 - January 1999
Skills
Customer Service, Cpr Certified, Stunts, Animal Training, Bartending, Flights, Aviation, Acting, Airlines, Team Leadership, Sales, Operations Management, Aircraft, Event Management, Commercial Aviation, Teamwork, Flight Safety, English, Airports, Tourism, Negotiation, Team Building, Time Management, Inventory Management, Hospitality, Social Media, Catering, Food
Education
Community College of the Air Force 1988 — 1992
Automatic Tracking Radar Systems Electronic Technician Degree, Electronic Technician
Cuba Central School 1972 — 1985
Diploma, Science, Mathematics, Agriculture, English
L-3 Communications May 2015 - Present
Southwest Airlines September 2014 - December 2014
Bell HelIcoter June 2013 - September 2013
Bell Helicopter March 2012 - September 2013
Bell Helicopter February 2000 - September 2012
. February 2000 - September 2012
Bell Helicopter November 2000 - March 2003
Watkins Motor Lines 2003 - 2003
Sports Marketing-Dallas Cowboys 1999 - 2000
Skills
Manufacturing..., Aerospace, Aircraft, Six Sigma, Earned Value Management, Lean Manufacturing, Avionics, Value Stream Mapping, Helicopters, Green Belt, ITAR, Continuous Improvement, Root Cause Analysis, Engineering Management, DMAIC, Machine Tools, Kaizen, Composites, Systems Engineering, Catia, MRP, Aviation, AS9100
Education
Embry Riddle Aeronautical University-Worldwide 2001 — 2003
Master of Business Administration (MBA), Aviation/Airway Management and Operations
Dallas Christian College 1997 — 1999
BS Management minor in Ethics, Marketing
Southwest Airlines August 2010 - Present
Southwest Airlines April 2008 - August 2010
Southwest Airlines May 2007 - April 2008
Skills
Airlines, Aviation, Flights, Airports, Commercial Aviation, Aircraft, Customer Service, Sabre, Flight Safety, Call Centers, Customer Satisfaction, Process Improvement, Microsoft Office, Troubleshooting, Training, Team Building, Microsoft Excel, Public Speaking, Microsoft Word, Social Media, Event Planning
Education
Dallas County Community College 2013 — 2014
Associate of Science (A.S.)
North Lake College 2013 — 2014
Associate's Degree, Science, 3.8
The University of Texas at San Antonio 2003 — 2005
Evergreen Park Recreation Center August 2007 - Present
Cook County Sheriff Department December 2002 - Present
Southwest Airlines April 1997 - December 2002
United States Air Force February 1993 - February 1997
Skills
Enforcement, Patrol, Police, Criminal Investigations, Criminal Justice, Firearms, Public Safety, Crime Prevention, Investigation, Emergency Management, Evidence, Private Investigations, Training, Security, Supervision, Airlines, Curriculum Development, Microsoft Office
Education
Community College of the Air Force 1993 — 1997
Criminal Justice/Law Enforcement Administration
St. Patrick High School 1987 — 1991
High School
Southwest Airlines August 2015 - Present
Southwest Airlines May 2015 - August 2015
Dallas Baptist University October 2012 - May 2015
Middle Georgia College January 2010 - May 2012
Price Engineering, Wrightsville, GA 2011 - 2012
Skills
Databases, Apache, Highly detail oriented, SQL, Programming, Linux, Microsoft Excel, C++, Object Oriented Design, Datatel, Calculus, CSS, Java, HTML, Virtual Machines, Bash, PowerPoint, GIMP, T-shirt Graphics, Web Graphics, Logo Design, Eagle Scout, Determination, Spreadsheets, Tutorials, Open Source Platforms, Open Source Software, Technical Support, UniData, Uniquery, Troubleshooting, Critical Thinking
Education
Dallas Baptist University 2012 — 2015
Bachelor’s Degree, Computer Science, Mathematics
Middle Georgia College 2009 — 2012
Associate of Science (AS), Computer Science
Southwest Airlines - Operational Performance, Network Alignment August 2015 - Present
Southwest Airlines May 2014 - August 2015
Southwest Airlines May 2012 - May 2014
Southwest Airlines November 2010 - May 2012
Vertex Business Services August 2009 - September 2010
Southwest Airlines August 2008 - December 2008
Airbus Helicopters (American Eurocopter) June 2002 - August 2006
Skills
Strategic Planning, Process Improvement, Program Management, Business Process, Project Management, Business Development, Leadership, Facilitation, Project Planning, Analysis, Management, Presentation Development, Business Analysis, Forecasting, Airlines
Education
Dallas Baptist University 2007 — 2009
Bachelor Business Administration, Marketing
Texas Tech University 2006 — 2007
Southwest Airlines 2015 - Present
Etihad Airways December 2014 - Present
Cranfield University School of Engineering October 2013 - September 2014
SEFNCO Communications August 2012 - September 2013
Comcast May 2009 - August 2011
Skills
Project Management, Airlines, Telecommunications, Aviation Law, Airports, Aeronautics, Management, Aviation, Business Strategy, Program Management, Aerospace, Commercial Aviation, Analysis
Education
Cranfield University 2013 — 2014
Master of Science (MSc), Air Transport Management
Nottingham Trent University 2008 — 2013
Bachelor of Laws (LL.B.), Company law
Florida Flight Training Centre 2008 — 2008
Private Pilot License
Southwest Airlines August 2014 - Present
Southwest Airlines May 2011 - August 2014
Southwest Airlines June 2006 - May 2011
Southwest Airlines February 2005 - June 2006
Southwest Airlines July 2004 - February 2005
Southwest Airlines December 2002 - July 2004
Skills
Microsoft Office, Customer Service, Airlines, Customer Relations, Strategic Planning, Social Media, Aviation, Policy, Commercial Aviation, Leadership, Flights, Airports, Aircraft
Education
Dallas Baptist University 1999 — 2003
Bachelor of Business Administration, Marketing
Agape Manor Home September 2014 - Present
Antelope Valley Child Youth and Family Services February 2014 - September 2014
State of Texas - DFPS January 2013 - February 2014
Southwest Airlines February 2000 - October 2004
Skills
Therapists, Case Management, Social Services, Crisis Intervention, Child Welfare, Community Outreach, Team Building, Training, Public Speaking, Social Media, Customer Service, Strategic Planning, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Sales, Research
Education
Dallas Baptist University
Bachelor's Degree
Southwest Airlines April 2015 - Present
BEAUTY CLINIC MED SPA January 2013 - Present
Diana's School of Yoga November 2013 - Present
VERIZON WIRELESS October 2012 - April 2015
AT&T BUSINESS SOLUTIONS July 2012 - October 2012
Verizon Communications July 1997 - December 2011
Excel Telecommunications January 1996 - July 1997
Skills
Project Management, Account Management, Telecommunications, Marketing Strategy, Social Networking, Analysis, Social Media, Marketing Research, Cross-functional Team..., Event Planning, Product Development, Customer Education, Travel Management, Business Travel, Content Writing, Branding and Marketing, Technical Writing, Graphic Design, Creative briefs, New Product Development, Seminars, Marketing, Leadership, Event Management, Management, Training, Strategic Planning, Customer Service
Education
Dallas Baptist University 2000 — 2004
Bachelor of Business Studies, Marketing
Southwest Airlines May 2014 - Present
Aviation Institute of Maintenance November 2012 - May 2014
Greater Dallas Floors May 2011 - November 2012
Alcoa February 2011 - May 2011
TEKsystems December 2010 - January 2011
Mayday Manufacturing June 2007 - November 2010
United States Air Force March 2001 - May 2007
Skills
Aircraft Maintenance, Human Factors, Military Aviation, Civil Aviation, Airframe, PowerPlant, Computer Hardware, Software, Databases, Flight Safety, Accident Investigation, Quantitative Research, Research Design, Technical Training
Education
Embry-Riddle Aeronautical University-Worldwide 2005 — 2013
Master's degree, Aeronautics/Aviation/Aerospace Science and Technology, General
Embry-Riddle Aeronautical University-Worldwide 2002 — 2005
Bachelor of Science (BS), Aeronautics/Aviation/Aerospace Science and Technology, General
Community College of the Air Force 2001 — 2005
Associate's degree, Aviation Maintenance Technology
National Registry of Emergency Medical Technicians (NREMT) January 2015 - Present
Southwest Airlines October 2008 - February 2015
Exel April 2014 - December 2014
Development Consulting International, LLC February 2012 - December 2014
City of Gahanna March 2007 - October 2008
Skills
Database Backup &..., SSRS, Database tuning, Data Mining, T SQL, Python, SSIS, MS SQL Server 2008, PL/SQL, GIS, Economic Development, Operations Research, Query Optimization, Web application..., HTML 5, CSS, JavaScript, Visual Basic.Net, Optimization, Microsoft Office, High Availability, Project Planning, MS BI (SSAS,SSIS,SSRS), Database Designing (SQL..., Reporting, Microsoft SQL Server, ArcGIS, Zoning, VB.NET
Education
The Ohio State University 2009 — 2011
Master of Science (MS)
Columbus State Community College 2006 — 2008
Associate's Degree, Applied Sciences
Kwame Nkrumah' University of Science and Technology, Kumasi 1999 — 2003
Bachelor's Degree, Engineering
Southwest Airlines July 2008 - Present
Signs2Go 1998 - Present
Education
Dallas Baptist University 1982 — 1984
Marble Falls High School 1979 — 1982
High School Diploma
Lufthansa Cargo August 2014 - Present
FedEx Trade Networks July 2011 - August 2014
Southwest Airlines November 2010 - July 2011
Hawaiian Airlines December 2006 - November 2010
Big Sky Airlines October 2005 - January 2008
Skills
Flights, Aviation, Airlines, Airports, Commercial Aviation, Transportation, Customer Service, Customer Satisfaction, Air Freight, Change Management, Logistics, Operations Management, Process Improvement, Team Building, Sales, Team Leadership, Freight, Training, Public Speaking, Contract Negotiation, Aircraft
Education
Concordia University-Portland
BS, Business
Portland Community College
International Business
Southwest Airlines OwnerSweet AromasFebruary 2010 - March 2011
Education
Dallas County Community College 1981 — 1983
Associates, Applied Arts & Sciences
Hewlett-Packard July 2013 - Present
Insight Global / HP September 2012 - May 2013
Gerson Lehrman Group, Inc. October 2007 - August 2012
Sabre Airline Solutions August 2010 - June 2012
NIIT Technologies Limited / SITA February 2009 - June 2009
CP&L Services October 2007 - February 2009
Southwest Airlines April 1985 - October 2007
Skills
CRM, Process Improvement, Forecasting, Strategy, SDLC, Project Management, Business Intelligence, Operations Management, Business Process, Change Management, Management Consulting, Analysis, Training, Strategic Planning, Recruiting, Airlines, Management, Technical Recruiting, Team Building, Talent Management, Marketing, Project Planning, Business Planning, Competitive Analysis, Leadership, Visio, Business Process..., Vendor Management, Business Strategy, Resource Management, Business Development, Talent Acquisition, Performance Management, Program Management, Business Analysis, Team Management, Consulting, Agile Methodologies, Organizational..., Software Documentation, Airports, Security, Supply Chain Management, Team Leadership, Business Requirements, Aviation, Databases, Sabre, Requirements Analysis, Cross-functional Team...
Education
RMC Project Management Inc., Minneapolis, MN 2008 — 2008
Project Management
Southwest Airlines Company, Dallas, TX 2004 — 2005
Business Management Program
Cypress College 1983 — 1986
Associates, Aviation Management
AmWINS Group Benefits February 2014 - Present
Nu-Way Window Cleaning June 1998 - July 2015
FanSided.com April 2013 - February 2014
Southwest Airlines April 2006 - February 2013
Skills
Customer Service, Data Entry, News Writing, Creative Writing, Radio Broadcasting, Team Management, Sports Coaching, Sports Writing, Facebook, Social Media, Sales, Social Networking, Blogging, PowerPoint, Microsoft Excel, Team Building, Baseball, Microsoft Office, Health Insurance, Microsoft Word
Education
Community College of Rhode Island 2013 — 2013
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
University of Massachusetts Lowell 2004 — 2006
Atmospheric Sciences and Meteorology
Rent-A-Center November 2013 - Present
Quest Diagnostics September 2011 - September 2013
Citigroup September 1999 - June 2011
Aetna April 1990 - December 1999
Southwest Airlines December 1998 - September 1999
US Dept. of Justice October 1986 - April 1990
Chilton Credit Bureau October 1984 - October 1986
E-Systems September 1981 - October 1984
Skills
Supervision, Vendor Management, Professional Experience, SharePoint, Unix, Databases, XP, Technical Support, Security, VPN, Data Center, Software Documentation, Operating Systems, Call Center, Active Directory, Visio, SDLC, Hardware, Disaster Recovery, ITIL, Networking, Training, VMware, IT Management, Quality Assurance, CRM, Servers, Information Technology, IT Operations, Windows 7, Integration, IT Service Management, Windows Server, System Deployment, Incident Management, Troubleshooting, Business Analysis, Help Desk Support, Citrix, Blackberry, Laptops, System Administration, Call Centers, Analysis, Infrastructure
Education
Dallas Baptist University 1987 — 1992
Business Administration Bachelor of Arts, Management Information Systems and Services
El Centro College 1977 — 1979
Associate of Arts (AA), Data Processing and Data Processing Technology/Technician
D. W. Carter
Southwest Airlines November 2012 - October 2014
AirTran Airways February 1996 - November 2012
Skills
Flight Safety, Airlines, Operations Management, Flights, Aviation, Airport Management, Flight Planning, Airports, Team Leadership, Commercial Aviation, Contract Negotiation, Process Improvement, Performance Management, Helicopters, Ground Handling, Analysis, Aviation Security, Logistics, Strategic Planning, Transportation, Forecasting, Project Planning, Airline Management, Team Building, Change Management, Customer Service, Employee Relations, Budgets
Education
Daemen College 1989 — 1993
Southwest Airlines February 1994 - 2005
Bradley and Bradley, LLP 1999 - 2001
CASA DC (Court Appointed Special Advocate) 1996 - 1997
Denton County Medical Society 1991 - 1994
North Texas Genetics 1985 - 1989
Skills
Customer Service, Crew Scheduling, Flight Safety, Reservation, Business Travel, Flights, Air Force, CFI, Avionics, Sabre, Aviation Security, Commercial Aviation, Tourism, Airlines, Hotel Booking, Travel, Travel Planning, Travel Management, Flight Training, Microsoft Excel, Flight Planning, Type Rating, Microsoft Word, Aeronautics, Airworthiness, Safety, Airports, Microsoft Office, Charter, Outlook, B737, Crew Resource Management, General Aviation, Airline Management, Aviation, Civil Aviation, IATA, International Flight..., Airport Management, Aircraft, Ground Instructor, Airline Reservations, Business Aviation, Team Building
Education
North Texas Central College 2002 — 2003
Perinatal Liability Issues / Medical Ethics, 30 hourse of Accredited Classes
Nanci Hawes Real Estate School 1996 — 1997
Qualified for Texas Real Estate License
Dallas Baptist University 1991 — 1993
Associate of Applied Science Degree, Paralegal - Graduated with Honors/1st in Class
Executive Secretarial School 1974 — 1975
Executive Secretary
Southwest Airlines June 2013 - June 2014
BamTx.com June 2012 - June 2013
Sullivan and Cogliano May 2013 - May 2013
Nationstar Mortgage June 2011 - June 2012
Caris Life Sciences February 2008 - June 2011
AIC Systems February 2006 - November 2008
Swoon Technology Resources February 2008 - July 2008
AIC Systems March 2006 - February 2008
DON CARTERS ALL STAR LANES February 1997 - February 2006
BancTec October 2000 - January 2004
Skills
Process Improvement, Technical Recruiting, Security, Technical Support, Routers, Networking, Help Desk Support, Hardware, Information Technology, Network Administration, Disaster Recovery, Software Installation, Windows Server, HP, Citrix, Virtualization, Troubleshooting, Microsoft Exchange, Windows XP Pro, Laptops, Printers, Windows, System Administration, Microsoft Technologies, Active Directory, LAN-WAN, Computer Hardware, Windows 7, Blackberry, Microsoft Office, Wireless Networking, Blackberry Enterprise..., Lotus Notes, Servers, DNS, Windows XP, VMware, XP, VPN
Education
Dallas County Community College 1992 — 1994
Associates, Business
Continuing Education - Brookhaven J.C. Farmers Branch 1990 — 1992
Small Business
R.L. Turner High School 1985 — 1989
HS Diploma
Critical Technologies-AirVault August 2010 - Present
InfoTrust Group February 2007 - August 2010
Cavok Group June 2006 - January 2007
Southwest Airlines May 2004 - May 2006
Southwest Airlines July 2001 - May 2004
Southwest Airlines July 2000 - July 2001
Sabre Holdings June 1999 - July 2000
Northwest Airlines June 1996 - July 1999
Northwest Airlines May 1995 - June 1996
Delta Air Lines November 1991 - September 1994
Education
Community College of the US Air Force 1988 — 1990
Avation technology, avionics
Southwest Airlines September 1990 - March 2008
Skills
Aviation, Flights
Education
Cumberland College 1976 — 1980
BS, Business Administration
Corbin High School 1973 — 1976
Southwest Airlines Customer Service SupervisorSouthwest AirlinesFebruary 1995 - February 1999
Education
Concord University 1977 — 1978
none, poli sci
Felicia Harvey, LMT May 2010 - Present
Southwest Airlines September 2007 - September 2009
Texas Air National Guard 2004 - 2008
Southwest Airlines March 2000 - September 2007
223rd Combat Communications Squadron - Arkansas Air National Guard 1996 - 2004
Skills
Troubleshooting, Customer Service, Microsoft Office, BMC Remedy, Team Building, Security, Call Center, Outlook, Public Speaking, Microsoft Excel, Microsoft Word, ITIL, Change Management, Visio, Technical Support, Active Directory, HP Openview, TCP/IP, Testing, DHCP, IT Operations, Incident Management, Remedy Ticketing System, Cisco Routing &..., Cisco IOS, SCCM, Administrative..., LAN-WAN, Mobile Communications, Oscilloscope, ISDN, Frame Relay, Network Monitoring Tools, Phone Skills, Multimeter, Computer Network..., NOC, Help Desk Support, Knowledge Management, Remote Troubleshooting, Remote Desktop, Blackberry Enterprise..., Mobile Device Management, Password Resets, Basics of Unix, Doula Services, Pregnancy Massage, Software Documentation, Computer Hardware, Cisco Routers
Education
Community College of the US Air Force 1996 — 2008
Hot Springs High 1991 — 1995
American Airlines October 2008 - Present
Time Magazine January 2001 - May 2007
Southwest Airlines 2005 - 2007
PEOPLE Magazine PEOPLE.com 2003 - 2005
Village Voice 1999 - 2001
Skills
Magazines, Journalism, Editorial, Copy Editing, Editing, Publishing, Blogging, Ap Style, Publications, Feature Articles, Storytelling, Copywriting, News Writing, Press Releases, Media Relations, Travel Writing, Social Media, Proofreading, Newspaper, Digital Media, AP Style, Content Strategy, Publicity, Web Content, Newspapers, Newsletters
Education
Columbia University in the City of New York 2003 — 2004
M.S., Journalism
University of Missouri-Columbia 1995 — 1999
Bachelor of Journalism, Communication, Journalism, and Related Programs
Orange High School, Cleveland
Southwest Airlines November 2011 - Present
Southwest Airlines August 2004 - October 2011
Southwest Airlines April 2001 - August 2004
Skills
Customer Service, Airlines, SAP Implementation, Employee Relations, Leadership Development, Training, Process Improvement, Aviation, Microsoft Office, Event Planning, Public Relations, Commercial Aviation, Public Speaking
Education
Dallas County Community College 2000 — 2001
Business Management / English
Houston Community College 1979 — 1982
Southwest Airlines November 2010 - Present
MSP LINE MAINTENANCE January 2009 - October 2010
Delta Air Lines July 2005 - October 2010
Northwest Airlines January 1979 - January 2009
Northwest Airlines, Incorporated January 1979 - January 2009
Northwest Airlines, Inc January 1979 - January 2009
Northwest Airlines, Incorporated January 1979 - January 2009
Northwest Airlines January 1979 - January 2009
Education
Embry-Riddle Aeronautical University 1999 — 2001
Masters, Operations/Safety
Concordia College
BACHELOR OF ARTS; Bachelor's Degree, ORGANIZATIONAL MANAGEMENT / COMMUNICATION; Organizational Management
Southwest Airlines December 2010 - Present
Romax Enterprizes January 2003 - June 2010
Romax Enterprizes 1986 - June 2010
Romax Enterprizes 1986 - June 2010
CareerConnection 2010 - 2010
Romax Enterprizes 2006 - 2010
Romax Enterprizes 2000 - 2010
Romax Enterprizes 2000 - 2010
Romax Enterprizes 1985 - 1986
Romax Enterprizes 1983 - 1985
Education
Dallas County Community College 2006 — 2008
Certificate, Green Building Technology
Southern Methodist University 2003 — 2006
Certificate, Dispute Resolution & Mediation
The University of Texas at Austin 1975 — 1980
Bachelor of Science, Physics & Geology
7-Eleven Stores July 2008 - Present
7 Eleven July 2008 - Present
Southwest Airlines January 2008 - April 2008
Southwest Airlines January 2008 - April 2008
Concordia University Wisconsin August 2006 - January 2007
Education
DePaul University 2011 — 2014
Bachelor of Arts, Computing - Information Technology
Harry S. Truman College 2009 — 2011
Associate of Arts, Information Technology
Harry S. Truman College 2009 — 2010
A.A., Undeclared
Harold Washington College 2009 — 2009
General Studies
Concordia University-Wisconsin 2004 — 2007
Computer Science
Concordia University-Wisconsin 2004 — 2007
Computer Science
Princeton Information December 2013 - Present
Accretive Solutions 2005 - Present
University of Texas at Arlington January 1998 - Present
Thomson Course Technology 2006 - 2009
Southwest Airlines 1997 - 2001
Fujitsu ICL Systems Inc. 1989 - 1997
North American Systems Associates 1982 - 1989
Skills
Project Management, Process Improvement, Data Analysis, SQL, Java, Strategic Planning, Team Building, Team Leadership, Training, Program Management, Visio, HTML, Public Speaking, Access, Management Consulting, Software Development, Microsoft Office, Research, Social Media, Microsoft Excel, Project Planning, Management, Networking
Education
The University of Texas at Arlington - College of Business
Dallas Baptist University 1992 — 1994
Tarrant County College 1992 — 1994
Southwest Airlines August 2015 - Present
Southwest Airlines May 2015 - July 2015
RMH Franchise Holdings, Inc. June 2013 - April 2015
Skills
Microsoft Office, Microsoft Word, Financial Analysis, Microsoft Excel, Financial Reporting, Inventory Management, Forecasting
Education
Concordia University, Nebraska 2014 — 2015
Master of Business Administration (M.B.A.), Finance
Concordia University, Nebraska 2013 — 2014
Bachelor of Science (BS), Business Administration/Finance
Scottsdale Community College 2012 — 2013
Associate of Arts (AA), 3.89
Petal Vision Design and Events April 2015 - Present
Southwest Airlines October 2000 - Present
Things Remembered 1995 - October 2000
579 clothing store 1994 - 1995
Brookstone 1993 - 1995
Clothestime Inc. 1989 - 1993
Skills
Airports, Airlines, Customer Service, Commercial Aviation, Flights, Aviation, Training, Visual Merchandising, Schedules, Bilingual, Management, Creative Merchandising, Inventory Control, Troubleshooting, Motivation, Floral Design, Retail, Sales
Education
Cuyamaca College 2014 — 2017
Associate of Science (A.S.), Ornamental Horticulture, Business, Vice Presidents Honor List as of Spring 2015 for a GPA of 3.5 or higher.
Fashion Careers of California 1988 — 1989
Technical School / Trade School, Fashion Merchandising and Design, Certification in Fashion Merchandising and Design
LifeWay Christian Resources January 2014 - Present
Broadcast Music, Inc. January 2013 - December 2013
Independent Consultant January 2012 - January 2013
Goodwill Industries of the Southern Rivers April 2009 - December 2011
Aflac April 2006 - April 2009
Southwest Airlines April 1996 - April 2006
Electronic Data Systems (EDS) May 1988 - April 1996
Skills
Talent Management, Organizational..., Onboarding, Team Building, Succession Planning, Leadership, Coaching, Leadership Development, Employee Engagement, Recruiting, Strategic Planning, Employer Branding, Budgets, Human Capital Management, Talent Acquisition, Training, Public Speaking, Interviews, Performance Management, Project Management, Management, Applicant Tracking..., Resume Writing, Employment Law, Change Management, Process Improvement, Nonprofits, Strategy, New Hire Orientations, Talent Development, Non-profits, HR Policies, Career Counseling, Executive Search, Human Resources, College Recruiting, Employee Relations, Payroll, HR Strategy, Interviewing, Instructional Design, Executive Coaching, Internal Communications, Talent Assessment, Full-cycle Recruiting, Personnel Management
Education
Columbus State University 2007 — 2009
MBA, Business Administration
University of Tulsa 1983 — 1987
Bachelor Of Arts, Communication
Fairfield Residential 2011 - Present
Holiday Retirement 2010 - 2011
Southwest Airlines 2000 - 2010
Mobil Oil Corporation 1987 - 1998
Skills
Customer Service, Inventory Management, Project Management, Staff Development, Training, Employee Training, Event Planning, Employee Relations, Management, Leadership, Strategic Planning, Recruiting, Leadership Development, Conflict Resolution, Human Resources, Customer Satisfaction, Microsoft Excel, Operations Management, Hiring, Sales, Team Building, Performance Management, Team Leadership, Budgets, Event Management, Analysis, Organizational..., Process Improvement, Coaching, Public Speaking, Learning Management..., P&L Management, Payroll, Organizational..., Microsoft Office, Business Development, Negotiation, Marketing, Contract Negotiation, Teaching, Project Planning, Change Management, Microsoft Word, Time Management, Program Management, Process Scheduler, Team Management, PowerPoint, Auditing
Education
Nashville State Technical University 1998 — 2000
Business Management
Dallas County Community College 1985 — 1990
Business Management
Texas Tech University 1979 — 1981
Business Management
Southwest Airlines April 2014 - Present
Truman Enterprises, LLC May 2011 - Present
DaVita August 2011 - March 2014
DaVita December 2010 - August 2011
DaVita December 2009 - December 2010
Wells Fargo Home Mortgage May 2009 - December 2009
Saint Thomas Aquinas Parish May 2008 - May 2009
Starbucks December 2004 - December 2007
Skills
Medicare, Healthcare, HIPAA, Medicaid, Insurance, Clinical Research, Healthcare Management, Healthcare Information..., Claim, Hospitals, Process Improvement, Human Resources, Physician Relations, Outlook, Team Building, Accounts Receivable, Health Insurance, Medical Billing, Managed Care, Customer Service, Medical Terminology, Revenue Cycle, Healthcare Industry, Access, Data Analysis, Employee Benefits, Long-term Care, Training, Strategic Planning, Call Centers, Analysis, Healthcare Consulting, Microsoft Excel, PowerPoint, Microsoft Word, Coaching, Risk Management, Project Management, Nonprofits, Patient Advocacy, Treatment, Research, Account Management, Microsoft Office, EMR, Physicians
Education
Community College of Philadelphia 2010 — 2011
Biology and Chemistry
Penn State University 2003 — 2008
B.S, Business management
Southwest Airlines November 2000 - Present
ZapWrap October 1981 - December 2000
New Cinema Cooperative June 1978 - January 1991
FramingDun September 1975 - September 1983
Joslyn Art Museum June 1968 - September 1975
Skills
Airports, Aviation Security, Commercial Aviation, Flights, Aircraft, Art Museum Exhibition..., Picture Frames, Independent Film, Flight Safety, Customer Service, Flight Planning, Event Management, Public Speaking, Airlines, Aviation
Education
Creighton University 1968 — 1971
BFA, Fine Art
Crisis Text Line July 2015 - Present
Columbia University Couples Lab October 2014 - Present
Cleary Gottlieb Steen & Hamilton LLP September 2013 - July 2014
Southwest Airlines May 2013 - August 2013
Nashville Entrepreneur Center January 2013 - May 2013
Tasting Table May 2012 - August 2012
SourceYourCity January 2012 - May 2012
Office of the Chief Administrative Officer (CAO) of the US House of Representatives June 2011 - August 2011
Midland Lifestyle Magazine May 2008 - August 2008
Education
Columbia University in the City of New York 2014 — 2015
Psychology Postbaccalaureate
Vanderbilt University 2009 — 2013
Bachelor of Science (B.S.), Human & Organizational Development: Leadership & Organizational Effectiveness; Corporate Strategy
Universitat de Barcelona 2011 — 2011
Spanish Language and Culture
The University of Texas at Austin 2010 — 2010
Midland High School 2004 — 2009
Southwest Airlines May 2014 - Present
Southwest Airlines June 2012 - May 2014
Southwest Airlines September 2011 - June 2012
Dallas Baptist University June 2008 - June 2009
Skills
Airlines, Aviation, Flights, Travel Management, Airports, Outlook, Administrative..., Customer Service, Commercial Aviation, Aircraft, Travel Arrangements, Microsoft Office, Energetic team player
Education
Dallas Baptist University 2007 — 2009
Bachelor of Science (BS), Communication, General
South Grand Prairie High School
TDIndustries April 2015 - Present
Daisy Brand July 2006 - April 2015
VHA, Inc. 2002 - July 2006
Southwest Airlines 1999 - 2002
Southwest Airlines 1994 - 1999
Southwest Airlines 1991 - 1994
Lutheran High School of Dallas 1987 - 1991
Skills
Instructional Design, Coaching, Leadership Development, Performance Improvement, MBTI, Performance Management, Organizational..., Talent Development, Executive Coaching, Change Management, Onboarding, Performance Consulting, Team Building, Career Development, Adult Education, Mentoring, Talent Management, Human Resources, Personal Development, Management, Training, Management Development, Leadership
Education
Texas Woman's University
Masters, Business Administration
Concordia University-Seward
BS in Secondary Education, Biology and Art
Eden Finishing Inc. October 2005 - Present
Southwest Airlines December 1992 - May 1999
Eastern Airlines, Inc. June 1989 - January 1991
Merida Suburban Hospital June 1978 - June 1989
Skills
Training, Coaching, Team Building, Event Planning, Fundraising, Office Management, Strategic Planning, Community Outreach, Social Media, Negotiation
Education
Cuyahoga Community College 2009 — 2009
Class A CDL, Truck Driving Academy
Raphael's School of Beauty Culture, Inc. 2006 — 2008
Cosmetology Managers License, Cosmetology
Council for Economic Opportunities in Greater Cleveland 2006 — 2006
Computer Technology Training
Cuyahoga Community College 1978 — 1989
Associate of Business Administration, Business
Cuyahoga Community College 1978 — 1989
Associate of Applied Arts
Cerner Corporation July 2015 - Present
Southwest Airlines January 2011 - July 2015
Cornerstone Bank - Overland Park, KS May 2005 - August 2010
Skills
Accounting, SAP, Process Improvement, Blackline, Financial Analysis, Problem Solving, Essbase, Excel, Word, Outlook, Microsoft Office, PowerPoint, Access, Budgeting, Planning, Team Building, Data Analysis, SAP ERP, Airlines, Business Objects, Great Plains Software, Banking, Accounts Receivable, Accounts Payable, Corporate Finance, Microsoft Word, Microsoft Excel, Social Media, Customer Service
Education
Dallas Baptist University 2013 — 2015
Master of Business Administration (MBA), Accounting
Texas Christian University 2007 — 2010
Bachelor of Business Administration (BBA), Accounting and Finance
Southwest Airlines January 2012 - Present
Bless Ewe Farms September 2011 - Present
AirTran Airways April 2001 - January 2012
AirNet Systems November 1999 - April 2001
World Harvest Church 1998 - 1999
Wabash Magnetics 1994 - 1997
Skills
Airlines, Aviation, Process Improvement, Customer Service, Time Management, Troubleshooting, Payroll, Transportation, Airports, Six Sigma, Training, Interviews, Program Management, Coaching, Leadership, Microsoft Office, Commercial Aviation, Aircraft, HRIS, Flights, Analysis, Integration, Aerospace, System Administration, Sabre, Operations Management, Change Management, Project Management, Budgets
Education
Huntington University 1996 — 1997
N/A, Business Mangement
Cumberland College 1990 — 1990
N/A, Accounting
American Airlines April 2012 - Present
Hewlett-Packard July 2011 - April 2012
CoServ October 2010 - May 2011
Southwest Airlines October 2007 - October 2010
Matrix Resources June 2007 - September 2007
Lockheed Martin Enterprise Information Systems April 2005 - May 2007
EDS June 2001 - April 2005
Sabre Airline Solutions August 1998 - June 2001
Sabre Holdings 1998 - 2001
Skills
Strategic Planning, WBS, Change Management
Education
Dallas Baptist University 1994 — 1996
Transport Workers Union of America 2010 - Present
Southwest Airlines August 2001 - Present
Transport Workers Union of America- Organizing Department December 2009 - August 2010
Transport Workers Union Office of Political and legislative Affairs June 2009 - 2009
SWA 2001 - 2005
Skills
Aviation, Airlines, Flight Safety, Research, Labor Relations, Community Outreach, Politics, Policy, Leadership, Training, Transportation, Airports, Grassroots Organizing, Government
Education
National Labor College 2013 — 2015
Labor Studies
National Labor College 2010 — 2013
Certificate in Labor Studies, Certificate in Organizing, Certificate in Union Admin., Concentration in Political Science and Government, 3.75
Cornell University 2010 — 2010
Certificate, Strategic Corporate Research
State University of New York Empire State College 2015 — 2017
Bachelor’s Degree, Labor Studies
Southwest Airlines February 2015 - Present
Southwest Airlines June 2014 - February 2015
Southwest Airlines May 2013 - June 2014
TenList.com April 2012 - April 2013
Dallas Baptist University March 2011 - April 2012
Dallas Baptist University February 2007 - March 2011
Skills
Higher Education, Student Affairs, Social Media Marketing, Lead Generation, Video Production, Blog Marketing, Home Improvement, Community Outreach, Brand Development, Social Media, Facebook, Admissions, Microsoft Office, Teaching, Public Relations, PowerPoint, SEO, Social Networking, Nonprofits, Blogging, Resume Writing, Customer Service, Editing, Public Speaking, Leadership Development, Recruiting
Education
Dallas Baptist University 2004 — 2009
BS, Music/Music Business
Tufts University Occupational Therapy Masters Program Business Systems Manager, Personal InsuranceLiberty Mutual InsuranceFebruary 2013 - November 2013
Liberty Mutual Insurance Group April 2005 - February 2013
Southwest Airlines August 2001 - March 2005
ThinkFast January 2001 - June 2001
Keane March 1996 - January 2001
L.L.Bean March 1992 - March 1996
State of Maine DMHMR April 1988 - March 1992
Unum June 1981 - April 1988
Skills
Program Management, Data Warehousing, Business Intelligence, Business Analysis, Requirements Gathering, Data Governance, Six Sigma, Master Data Management, Geospatial Intelligence, Project Management, Test Planning, Team Management, Business Objects, IT Strategy, SCRUM Product Owner, Strategy, Process Improvement, Data Quality, Data Warehouse..., Scrum, Integration, Business Process
Education
Tufts University 2014 — 2016
Master's degree, Occupational Therapy/Therapist
Villanova University 2012 — 2013
Lean Six Sigma Black Belt, Lean Six Sigma, A
Villanova University 2012 — 2012
Six Sigma Green Belt Certificate, A
Villanova University 2012 — 2012
Lean Six Sigma Certificate, A
Dallas Baptist University 2003 — 2009
Bachelor of Arts and Sciences, Psychology / Management
South Portland High School
Allstate July 2014 - Present
ReNEW Schools Charter Management Organization January 2014 - May 2014
Tulane University August 2013 - May 2014
Southwest Airlines May 2013 - August 2013
Southwest Airlines May 2012 - August 2012
The Denver Foundation May 2011 - August 2011
One Colorado June 2010 - August 2010
Gill Action Fund June 2009 - August 2009
Skills
Airlines, Marketing, Marketing Communications, Communication, Project Management, Branding Ideas, Social Media, Social Media Measurement, Personal Branding, Microsoft Applications, Adobe, Writing, Grant Writing, Business Analysis, Presentations, Presenter, Report Writing, Corporate Social..., Databases, Website Updating, Graphic Presentations, Event Logistics, Event Management, Advertising, Editing, Research, Management, Cross-functional Team..., Proposal Writing, Public Speaking
Education
Tulane University - A.B. Freeman School of Business 2010 — 2014
Bachelor of Science in Management, Management and Marketing
Comillas Pontifical University 2012 — 2012
Study Abroad, International Business
Colorado Academy 2008 — 2010
High School Diploma
Graland Country Day School 1997 — 2007
Arlington ISD September 2013 - Present
UT Southwestern Medical Center at Dallas September 2010 - September 2013
HCM functional team December 2008 - May 2010
Southwest Airlines December 1993 - May 2010
Southwest Airlines Co December 1993 - May 2010
Southwest Airlines May 2008 - December 2008
Southwest Airlines November 2003 - May 2008
Southwest Airlines January 2002 - October 2003
Southwest Airlines December 1998 - January 2002
Southwest Airlines January 1995 - December 1998
Skills
Business Analysis, Cognos, Technical Writing, SAP, Database Administration, Functional Requirements, HRIS, ERP, Human Resources, Mainframe, COBOL, Quality Control, Process Engineering, Benefits Administration, Payroll, Data Entry, Feasibility Studies, Translation, GoLive, Business Process, Analysis, Process Improvement, System Administration, Quality Assurance, Business Objects, Team Building, Leadership, Visio, Testing, Training, Technical Training, Databases
Education
Dallas Baptist University 2004 — 2008
MBA, Project Management
Dallas Baptist University 2004 — 2008
Master of Business Administration, Project Management
Dallas Baptist University 2004 — 2008
MBA, Project Management
DeVry Institute of Technology 1984 — 1987
Bachelor of Science, Computer Information Systems
TEKSystems / Intermountain Healthcare (Client) May 2013 - Present
TEKSystems/ Health Fitness Inc. (Client) November 2012 - April 2013
TEKSystems/ Blue Cross Blue Shield of Texas (Client) July 2012 - October 2012
Perficient November 2010 - July 2012
speakTECH December 2009 - April 2010
Broadlane Healthcare GPO July 2008 - April 2009
Perficient Consulting/ Broadlane Healthcare, Client 2007 - 2008
Examination Management Services, Inc. October 2006 - April 2007
Southwest Airlines June 2002 - October 2006
Springbow Solutions Consulting February 2000 - June 2002
Skills
SDLC, Requirements Gathering, PMP, Requirements Analysis, Software Project..., Agile Methodologies, Business Analysis, SharePoint, Visio, Agile Project Management, Scrum, Integration, Business Process Design, Project Management, CRM, Testing, ITIL, Quality Assurance, Enterprise Software, Problem Solving, Software Development, Project Planning, SOA
Education
Cornell University - Johnson Graduate School of Management 1987 — 1989
M.B.A., Finance
The University of Texas at Dallas 1979 — 1982
M.S., Geology/ Geophysics
Stephen F. Austin State University 1975 — 1979
B.S., Geology
Milano Hat Co., Inc. May 2013 - Present
Winstead PC September 2011 - September 2012
U.S. Census Bureau April 2010 - August 2010
Goldman, Sachs & Co. June 2001 - February 2007
Southwest Airlines October 2000 - October 2001
Starplex Cinemas January 1993 - January 2000
Skills
Confidentiality, Event Management, Conferences, Outlook, Word, Spreadsheets, Excel, Microsoft Office, Coordination, Event Planning, Administrative Support, Customer Service, Administration, Office Management, Research, Customer Relations, Typing, Scheduling, Data Entry, Problem Solving, Budgeting, Planning, Supervisory Skills, Teamwork, Microsoft Excel, Accounts Payable, Budgets, Adobe, SharePoint, Web Development, Order Management, Order Tracking, Annual Reports, Expense Reports, Sales Operations, Sales Management, Sales Presentations, Project Management, Appointment Scheduling, Meeting Scheduling, Human Resources, Public Relations, Administrative..., Nonprofits
Education
Dallas County Community College 1993 — 1995
Business
Eastfield Community College
West Mesquite High School
Diploma received
American Red Cross June 2003 - Present
Southwest Airlines January 2001 - May 2003
Arizona Community Physicians June 1995 - December 2001
United States Air Force February 1986 - May 1994
Aurora National Bank May 1980 - February 1986
Skills
Customer Service, Hospitality Industry, Medical Terminology, Microsoft Office, 10 Key, Investigation, Standards Compliance, Medical Compliance, Communication, Cash Handling, Military Training, Military Operations, Criminal Law, Criminal Investigations, Project Management, Document Review, Document Drafting, Technical Documentation, Preventive Maintenance, Preventive Medicine, Motorcycle, Small Arms, Defensive Driving, General Insurance, Flight Safety, Flight Simulation, Electronic Warfare, CPR Certified, EMT, Non-profit Volunteering, Volunteering, Phlebotomy, Medical Assisting, Driving License, Travel Planning, Process Validation, Office Equipment, EKG, Injections, Bicycle, Data Entry, Data Analysis, Product Management, Criminology, Blood Collection, Blood Bank, Blood Glucose, Vital Signs, Quick Witted, Tenacious Work Ethic
Education
Community College of the Air Force 1985 — 1989
Associate of Arts and Sciences (AAS), Communications Technology/Technician
St. Petersburg College 1976 — 1977
Associate of Arts, Liberal Arts and Sciences/Liberal Studies, 3.6
Upper Iowa University
Bachelor of Science-In progress, Criminal Justice
Walt Disney Parks & Resorts, Creative Entertainment February 2005 - Present
Southwest Airlines June 2002 - June 2004
Skills
Integration, Project Management, Mobile Devices, Product Management, Business Analysis, Management, Digital Media, Business Intelligence, Team Leadership, Business Development, Social Media, Digital Marketing, Leadership, Event Planning, Team Building, Customer Service, Event Management, Microsoft Office, Public Speaking, Budgets, Training, Microsoft Excel
Education
Penn State University 2015 — 2019
Bachelor's Degree, Security and Risk Analysis/Information and Cyber Security
Cypress College 1996 — 1999
Associate's Degree, Biology/Biological Sciences, General
AmeriFlex Inc March 2015 - Present
Speakeasy Digital Marketing July 2014 - Present
Experian April 2013 - May 2014
Southwest Airlines January 2012 - April 2013
Southwest Airlines December 2010 - January 2012
Southwest Airlines August 2010 - December 2010
Chase Oaks Church August 2009 - January 2010
Skills
Customer Service, Microsoft Excel, Technical Writing, SAP, Telephone Skills, Microsoft Office, Team-oriented, Management, Social Media, PowerPoint, Marketing
Education
Dallas Baptist University 2008 — 2010
Bachelor of Business Administration (BBA), Business Management
Richmond, The American International University - Florence, Italy 2007 — 2007
Scott Airitam's Leadership Systems, LLC December 1997 - Present
AMX December 1998 - February 2001
Southwest Airlines March 1989 - October 1997
KHYI 1987 - 1990
Skills
Training, Team Building, Organizational..., Change Management, Strategic Planning, Leadership Development, Public Speaking, Executive Coaching, MBTI, Consulting, Process Improvement, Business Ethics, Motivational Speaking, CRM, 360 Feedback, Small Business, Culture Change, Executive Development, Conflict Resolution, Management Development, Employee Training, Emotional Intelligence, Strategy, Training Delivery, Succession Planning, Nonprofits, Customer Service..., Staff Development, Workshop Facilitation, Instructional Design, Executive Management, Coaching, Business Coaching, Organizational Design, Organizational Culture, Curriculum Development, Strategic Communications, Organizational..., Career Development, Meeting Facilitation, RightPath, Communication Strategy, Corporate Culture, Diversity Training, DISC, Writing, Performance Management, Creative Problem Solving, Written & Oral..., Leadership
Education
Dallas Baptist University 1995 — 1996
BA-AS
Dallas Baptist University
Bachelor of Applied Arts and Science (BAASc)
Southwest Airlines September 2015 - Present
Southwest Airlines April 2015 - September 2015
SkyWest Airlines May 2014 - April 2015
Brighton Resort November 2010 - April 2015
UPS May 2006 - May 2014
Lewis Stages / All Resort Group December 2013 - April 2014
REI October 2009 - March 2010
Integrated Airline Services April 2007 - February 2008
Skills
Flights, Airports, Aircraft, Aviation, Time Management, Shipping, Flight Planning, Transportation, Piloting, Commercial Aviation, Flight Training, Customer Service, Teaching, Operations Management, Teamwork, Hazardous Materials, Aerospace, CFI, Airlines, Flight Safety, Charter
Education
Westminster College 2003 — 2009
Bachelor of Science (BS), Flight Operations
Corning Community College 2000 — 2003
Associate of Science (AS), General Studies
CBRE September 2015 - Present
Booxware Software Entwicklungs April 2014 - May 2015
Tech Mahindra May 2013 - April 2014
Southwest Airlines August 2010 - April 2013
TEKsystems November 2009 - April 2013
Electronic Transaction Consultants November 2009 - June 2010
Verticalis September 2005 - June 2010
Jact Media March 2007 - December 2008
Verizon June 1999 - March 2006
GTE June 1999 - March 2001
Education
Cornell University 1998 — 1999
M.Eng., Computer Science
Cornell University 1994 — 1998
B.S., Computer Science
Virginia Polytechnic Institute and State University 1992 — 1994
Mathematics
Blacksburg High School 1990 — 1994
Djura Daničić 1988 — 1990
Elementary School
Southwest Airlines August 2008 - Present
Southwest Airlines June 2003 - August 2008
Southwest Airlines December 2001 - June 2003
JCPenney 1982 - 2001
Skills
Airlines, Commercial Aviation, Team Building, Airports, Aviation, Flight Planning, Flights, Flight Safety, Leadership, Customer Service, Onboarding, Training, Process Improvement
Education
Columbia University in the City of New York
General Studies
Helena High School, Helena, MT
Montana State University-Bozeman
Transport Workers Union Local 556 April 2013 - Present
E 3 Firearm Training 2010 - Present
Southwest Airlines 1995 - 2015
Skills
Advertising, Aircraft, Airlines, Airports, Aviation, Commercial Aviation, Customer Service, Event Planning, Flights, Event Management, Management, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking, Strategic Planning, Team Building, Training
Education
Dallas Baptist University 2006 — 2008
Master of Arts (M.A.), Counseling Psychology
Dallas Christian College 2004 — 2006
Bachelor of Arts (B.A.), Theological and Ministerial Studies
Citigroup September 1998 - Present
Southwest Airlines 1998 - 1999
Aetna Health Plans 1990 - 1998
E-Systems 1981 - 1984
JC Penney 1978 - 1981
Education
Dallas Baptist University 1987 — 1992
Southwest Airlines June 2011 - Present
Southwest Airlines January 2007 - Present
Healthpoint Phamaceutical March 2002 - December 2006
Education
Dallas Baptist University 2003 — 2009
Master of Arts in Management, Human Resources
Southwest Airlines 2001 - Present
USAF Reserve 2001 - 2011
United States Air Force 1993 - 2001
United States Air Force 1991 - 1993
Skills
Military, Defense, Aircraft, Flights, Program Management, DoD, Security Clearance, Aerospace, Operational Planning, Flight Safety, Air Force, Command, Military Operations, Aviation, Operations Management, Process Improvement, Cross-functional Team..., Civil Aviation, Team Building, Government, Foreign Military Sales, Leadership, Leadership Development
Education
Cornell University 1985 — 1990
BS, M.Eng, MS&E
MoneyGram International 2015 - Present
Independent 2008 - Present
ITT Technical Institute 2008 - Present
Southwest Airlines 2013 - 2015
JCPenney 2011 - 2013
Fiserv 2011 - 2012
American Airlines 2010 - 2011
Ryder 2006 - 2010
Emory University 2005 - 2006
Misys Healthcare Systems 2005 - 2005
Skills
J2EE, SOA, Technical Leadership, Healthcare Information..., Higher Education, Product Development, Weblogic, Websphere, Oracle, Web Development, XML, Design Patterns, Web Services, Cloud Computing, Mobile Applications, iPhone development, CSS, Software Engineering, Unit Testing, JUnit, Java, JavaScript, JavaBeans, Problem Solving, Technical Recruiting, Retail, Agile, SQL, Spring, Struts, Hibernate, TDD, Tomcat, Apache, Eclipse, Subversion, JDBC, DHTML, AJAX, Objective-C, Xcode, Cross-functional Team..., Business Process..., Process Improvement, E-commerce, Leadership, Enterprise Architecture, IT Management, Agile Methodologies, ATG
Education
University of North Texas 2002 — 2004
MS, Computer Science
University of North Texas 1998 — 2001
BS, Computer Science
North Central Texas College 1999 — 2000
Computer Science
Dallas County Community College 1998 — 1999
Computer Science
University of Houston 1998 — 1998
Computer Science
EY July 2014 - Present
Ernst & Young December 2010 - July 2014
Gap Inc./Banana Republic 2008 - 2013
Southwest Airlines October 2005 - October 2009
Southwest Airlines September 2000 - October 2005
Skills
Strategic Planning, Event Planning, Customer Service, Budgets, Process Improvement, Data Analysis, Microsoft Word, Vendor Management, Project Management, Cross-functional Team..., Team Building, Leadership, Team Leadership, Management, Marketing, Analysis, Training, Marketing Communications, Strategy
Education
Dallas Baptist University
Southwest Airlines Center Support LeaderSouthwest AirlinesMay 1987 - Present
Education
County College of Morris 1979 — 1981
Southwest Airlines
Skills
Integration, Airlines
Education
Dallas County Community College
Southwest Airlines December 2009 - Present
Fidelity Investments February 1995 - February 2009
Skills
Remedy, Customer Service, HP Openview, MS Office Suite, BMC Remedy, Incident Management, Microsoft Office, Networking, Software Documentation, Technical Support, Visio, Business Analysis, IT Operations, Requirements Analysis, Unix, Troubleshooting
Education
Dallas County Community College 2002 — 2007
Associates, Science
Michigan Air National Guard November 2011 - Present
Triquetra Technologies, Inc. March 2014 - October 2014
Self Contracted November 2011 - September 2013
Michigan Air National Guard October 2000 - November 2011
New Horizons Computer Learning Centers of Michigan February 2011 - October 2011
United States Air Force November 2009 - June 2010
Gale group January 2009 - July 2009
Tec Art Industries November 2000 - January 2009
eMake April 2000 - August 2000
Southwest Airlines January 1993 - April 2000
Skills
Troubleshooting, Networking, Leadership, Security, Training, Network Security, Information Assurance, Management, SharePoint, Information Security, Program Management, Active Directory, Project Management, Microsoft Office, Sales, DNS, Analysis, Firewalls, Customer Service, Access, Marketing, Sales Management, Software Documentation, Software Deployment, Linux, Cyber Operations, Independent Contractors, Hostile Environments, CRM databases, SharePoint Designer, SharePoint..., HTML, Website Development, Website Building, Palo Alto Networks
Education
Community College of the Air Force 1987 — 2011
Information Technology Management
Crestwood High School 1982 — 1986
Wayne State University
Pre Business
Southwest Airlines September 2013 - Present
Bluestone Development Group, LLC October 2006 - November 2014
AirTran Airways March 2005 - September 2013
National Geopspatial-Intelligence Agency April 2004 - February 2005
Skills
Sales Management, Sales, Cross-functional Team..., Aviation, Project Management, CFI, Aeronautics, Flight Safety, Management, Training, Editing, Fundraising, Charter, Contract Negotiation, Public Speaking, Flights, Flight Planning, Strategic Planning, Intelligence, Nonprofits, Aircraft, Project Planning, Social Networking, Social Media, Process Improvement, Competitive Analysis, Commercial Aviation, Strategy, Marketing Strategy, Customer Service, Airports, Mergers & Acquisitions, Piloting, Team Building, Blogging, Pricing, Leadership, Event Planning, Marketing, Airlines
Education
Connecticut College 1990 — 1994
BA, International Relations
CBC High School 1987 — 1990
Wellness Lifestyle June 2008 - Present
Southwest Airlines February 1989 - Present
Results thru Research January 2000 - September 2006
Auto Glass Specialist 1986 - 1988
Skills
Fitness, Wellness, Nutrition, Wellness Coaching, Holistic Health, Nutritional Counseling, Personal Training, Coaching, Strength Training, Fitness Training, Yoga, Lifestyle, Healing, Public Speaking, Wellbeing, Personal Development, Small Business, Weight, Cpr Certified, Sales, Health Promotion, Training, Weight Training, Athletics, Lifestyle Coaching, Nutrition Education, Supplements, Alternative Medicine, Weight Management, Customer Service
Education
Certified Natural Health Professionals 2013 — 2014
Certified Natural Health Professional
Institute for Integrative Nutrition 2007 — 2008
Certified Holistic Health Coach, Integrative Nutrition
Community College of Allegheny County
Associate's degree, Business, Management, Marketing, and Related Support Services
Southwest Airlines May 2007 - Present
The Home Depot July 2006 - September 2007
Icetech September 1998 - December 2006
Baltimore Gas & Electric 1979 - 2001
Skills
Active Directory, Process Improvement, Customer Service, Help Desk Support, Management, Microsoft Exchange, Networking, Organizational..., Policy, Project Planning, Sales, Servers, Technical Support, Training, Windows Server, Databases, Coaching, Windows XP, Software Documentation, Visio, Vendor Management
Education
Coppin State University 1976 — 1979
Business Management
Southwest Airlines October 2002 - Present
Worldcom October 1997 - October 2002
Education
Dallas County Community College 1984 — 1987
Associate, CAD and Aviation Maintance
Southwest Airlines May 2006 - Present
National Transportation Safety Board May 2005 - May 2006
United States Air Force July 1996 - July 2004
Skills
Aviation, Flight Training, Aircraft Accident..., Team Building, Aircraft Maintenance, Military, Commercial Aviation, Airports, Flights, Flight Planning, Flight Safety, General Aviation, Aviation Security, Airlines, Aeronautics, Human Factors, Aircraft, Leadership, Management, Avionics, Aerospace, Civil Aviation, Security Clearance, Airport Management, Piloting, Airworthiness, Safety Management..., Charter, CFI, Military Aviation, Air Traffic Control, A&P, Private Pilot, Maintenance & Repair, Accident Investigation, Helicopters, Aircraft Leasing, Air Force
Education
Embry-Riddle Aeronautical University
BAS, Aviation Management and Safety
Community College of the Air Force
Associate of Arts and Sciences (AAS), Aircraft Maintanance Technician
National Transportation Safety Board Training Center
Advanced Aircraft Accident Investigation methods
University of Southern California
Viterbi School of Engineering - Aviation Safety & Security Program
FAA Certificated Commercial Pilot
Human Factors Analysis and Classification System (HFACS)
Just Culture
Xtera Communications March 2011 - Present
Southwest Airlines March 2009 - March 2011
Tellabs December 2000 - December 2008
Advanced Fibre Communications (AFC) December 2000 - April 2003
Motorola, Rolling Meadows, IL March 1998 - December 2000
Motorola Cellular Infrastructure Group, Arlighton Heights, IL July 1996 - March 1998
Skills
ClearCase, Embedded Software, Embedded Systems
Education
Cornell University 1994 — 1996
BS, Electrical Engineering
The Cooper Union for the Advancement of Science and Art 1992 — 1996
Electrical Engineering
The Bronx High School of Science 1988 — 1992
Life Science Logistics January 2014 - Present
Southwest Airlines September 2014 - Present
CSI Security December 2010 - Present
St. John Church May 2008 - March 2014
JP Morgan Chase December 1990 - May 2008
Chase December 1990 - May 2008
JPMorgan Chase December 1990 - May 2008
J.P. Morgan December 1990 - May 2008
Skills
Management, Leadership, Project Planning, Coaching, Policy, Banking, Public Speaking, Teamwork, Security, Risk Management, Customer Satisfaction, Process Improvement, Auditing, Program Management, Team Building, Microsoft Office, Customer Service, Project Management
Education
Dallas County Community College 1980 — 2014
Associate's degree, Management
The University of Texas at Arlington 2000 — 2004
Project Management Certificate
Optima Wealth Management April 2013 - Present
Optima Wealth Management July 2011 - Present
Southwest Airlines July 1982 - December 1987
Skills
Series 7, Marketing, Public Relations, Customer Acquisition, Series 66, Account Acquisition, Public Relations Skills, Strategic Partnerships
Education
Dallas Baptist University
BBA
Southwest Airlines April 2013 - Present
Southwest Airlines 1999 - Present
Education
Cornell University
Cornell University
Bachelor’s Degree, Mechanical Engineering
Southwest Airlines August 2014 - Present
AirTran Airways January 2011 - Present
Aer Lingus January 2010 - January 2011
Republic Airlines January 2009 - November 2009
ATA Airlines 1994 - 2005
Skills
Airlines, Aviation, Flights, Flight Safety, Airports, Commercial Aviation, Aircraft, Charter, Piloting, Crew Resource Management, Flight Planning, Training, Aviation Security, B737, Civil Aviation, Business Aviation, CFI, Flight Training
Education
Concordia University-Wisconsin
Moraine Park Techical College
Surgical Technology
Southwest Airlines April 2013 - Present
Southwest Airlines March 2012 - April 2013
AirTran Airways February 2010 - March 2012
ASTAR Air Cargo December 2004 - October 2009
US Army/Goodrich August 2003 - December 2004
Genesis Aerospace August 2001 - August 2003
TIMCO Aviation Services January 1996 - August 2001
Douglas Aerospace Corporation January 1991 - January 1998
Air Transport International January 1994 - January 1996
Way Back in the Past August 1978 - January 1991
Skills
Propulsion, Project Planning, Systems Engineering, Avionics, Aircraft Maintenance, Commercial Aviation, Airlines, Aircraft, Flight Simulation, Government, Charter, Engineering, Aviation, Aerospace, Reliability, Process Improvement, Leadership, Airframe, Forecasting, Helicopters, Program Management, Civil Aviation, Aerospace Engineering, Project Management, Operations Management, Maintenance & Repair, Aircraft Design, Radar, Line Maintenance, Lean Manufacturing, Quality Assurance, Airports, Aircraft Engines, Flights, Airworthiness, Aeronautics, Human Resources, Vendor Management, Flight Safety, Aircraft Systems, PowerPlant, Six Sigma, Piloting, Engineering Management, Overhaul, Continuous Improvement, Training, Human Factors, Troubleshooting, Root Cause Analysis
Education
Miami University 2008 — 2009
Student, Mechanical Engineering, 4.0
Eastern New Mexico University 2006 — 2008
Associate of Science (A.S.), Aviation Technology, 3.8
State University of New York at Oswego 1984 — 1985
Student, Computer Science
Community College of the Air Force 1981 — 1984
Certificate, Navigation and Radar Systems, Pass
Lockheed Martin April 2013 - Present
Lockheed Martin Aeronautics June 2008 - Present
Lockheed Martin Aeronautics May 2005 - June 2008
Lockheed Martin Aeronautics December 2001 - May 2005
KPMG January 2000 - January 2001
Southwest Airlines May 1997 - December 1999
Skills
Internet Recruiting, DoD, Onboarding, Human Resources, Aerospace, Technical Recruiting, Program Management, Air Force, Security Clearance, Six Sigma, Earned Value Management, Systems Engineering, Sourcing, Government Contracting, Process Improvement, Military Operations, College Recruiting, Employee Relations, Aviation, Talent Acquisition, Defense, Military, Applicant Tracking..., Talent Management, Workforce Planning, Deferred Compensation, Recruiting, Leadership Development, Avionics, Top Secret, Flight Test, National Security, Navy, Information Assurance, Project Management, Training
Education
Dallas Baptist University 1995 — 1997
Masters, Organizational Management
Dallas Baptist University
Bachelors, Business Administration
Southwest Airlines May 2013 - Present
Southwest Airlines November 2004 - May 2013
Central Ohio Adolescent Center August 1981 - May 1985
Skills
Aviation, Flights, Airline Reservations, Leadership, Customer Satisfaction, Travel Management, Vendor Management, Human Factors, Call Centers, Airworthiness, Sales, Airline Management, Operations Management
Education
Columbus State Community College 1979 — 1981
Associates, Social Services
Southwest Airlines May 2012 - Present
Southwest Airlines March 2008 - May 2012
Southwest Airlines September 2006 - March 2008
Southwest Airlines June 2004 - September 2006
Skills
Airlines, Strategic Sourcing, Purchasing, Vendor Relations, Aerospace, Commercial Aviation, Operations Management, Aviation, Program Management, Airports, Aircraft, Aircraft Maintenance, Contract Negotiation, Logistics, Supply Chain, Supply Chain Management, Process Improvement, Procurement, Flights
Education
Dallas Baptist University 1999 — 2003
BBA, Marketing
Dallas Baptist University 1999 — 2003
BBA in Marketing, Marketing
Clipper Windpower April 2009 - Present
Clipper Windpower April 2009 - October 2009
Linden Hills Church June 2005 - April 2009
State of Arizona March 2008 - March 2009
Logic Center June 2005 - March 2008
Tarlton Tools and Trepan Supply November 2001 - January 2003
Southwest Airlines March 1990 - June 2000
The Boeing Company March 1989 - April 1990
DynCorp International March 1988 - January 1989
USAF March 1984 - March 1988
Education
Harding University 2000 — 2002
30 credit-hours, Management and Ministry
Community College of the Air Force 1984 — 1986
12 Hours, Engineering
Grand Canyon University 1981 — 1983
70 hours, Computer Science
Southwest Airlines December 2011 - Present
AT&T January 2010 - October 2011
Education
Concordia University-Austin 2004 — 2008
Bachelor of Business Administration (B.B.A.)
Southwest Airlines April 2015 - Present
Southwest Airlines July 2002 - Present
Promedco Management 1998 - 2002
Education
Dallas Baptist University 2000 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Airbus Helicopters, Inc. September 2014 - February 2015
AT&T / Accenture July 2014 - August 2014
The Freeman Company July 2012 - April 2014
Lufkin, Part of GE Oil & Gas April 2012 - July 2012
Triumph Aerostructures - Vought Aircraft Division October 2011 - April 2012
AT&T / Accenture August 2011 - October 2011
University of Nebraska–Lincoln March 2011 - July 2011
AT&T / Accenture (St. Louis, MO / Manila, Philippines) September 2010 - January 2011
Southwest Airlines June 2006 - August 2010
Bank of America June 2004 - May 2006
Skills
ABAP, Business Process, IDoc, SAP ERP, Integration
Education
Coventry University
BSc, Mathematics
SAP
SAP Technologies
Southwest Airlines September 2011 - Present
Dallas Airmotive October 2007 - August 2011
Delta Air Lines July 1991 - December 2004
Skills
Aircraft Maintenance, Process Improvement, Inspection, Maintenance & Repair, Aviation, Aircraft, Airlines, Avionics, Flights
Education
The Criswell College 2010 — 2011
Bibliology
Tarrant County College 1993 — 1994
Hallmark College of Technology/Hallmark College of Aeronautics 1990 — 1991
Families By Design USA, LLC January 2005 - Present
HJ Enterprises, LLC February 2004 - Present
Southwest Airlines January 1997 - Present
Skills
Flights, Security Clearance, Military Experience, Type Rating, Civil Aviation, B737, Safety Management..., Defense, Top Secret, Airlines, Commercial Aviation, Aircraft, Flight Safety, Aviation, Leadership Development, Program Management, Leadership, Intelligence Analysis, Training, Organizational..., Public Speaking, Teaching, Team Building
Education
Liberty University 2014 — 2015
Master of Arts (M.A.), Human Resource/Leadership
Park University 1978 — 1981
Bachelor of Science (BS), Management/Human Resources, 3.78
Park University 1978 — 1981
Associate of Arts (A.A.), Management
Community College of the Air Force 1978 — 1980
AA, Survival and Rescue Operations
Community College of the Air Force 1978 — 1980
Educational/Instructional Technology
Southwest Airlines October 2007 - Present
Skills
Airlines, Aviation, Budget, SAP, Financial Analysis, Outlook, Microsoft Excel, Team Building, Microsoft Office, Customer Service, Team Leadership, Budgets
Education
Dallas Baptist University 1990 — 1991
Master of Business Administration (MBA), Business Administration and Management, General
University of North Texas 1986 — 1989
Bachelor of Applied Science (B.A.Sc.), Accounting
Gore Design Ltd. November 2008 - Present
L-3 Communications April 2003 - October 2007
2004-2007 May 2002 - November 2003
Boeing Aircraft Service Center May 2001 - April 2002
Dee Howard Aircraft Maontenance L.P 1998 - 2001
Southwest Airlines July 2000 - October 2000
United States Air Force January 1978 - January 1998
Skills
Lean Manufacturing, Aircraft, Avionics, Aircraft Maintenance
Education
University of Maryland University College 1992 — 1998
Bachelor of Science (BS), Political Science and Government
Community College of the Air Force 1986 — 1998
Associate of Arts and Sciences (AAS), Avionics Maintenance Technology/Technician
Southwest Airlines April 1997 - Present
Education
Dallas County Community College
Southwest Airlines June 2013 - Present
Independant Flight Instruction January 2010 - Present
J&B Importers October 2011 - January 2013
Cabela's October 2010 - September 2011
Oklahoma State University Flight Center August 2008 - January 2010
Coopers Bicycle Center August 2007 - October 2009
United States Marine Corps July 2000 - July 2005
Skills
Certified Flight..., Commercial Pilot, Bicycle Mechanic
Education
Oklahoma State University 2005 — 2008
Bachelor of Science (BS), Aviation Education
Cowley College 1999 — 2000
Southwest Airlines December 2013 - Present
Wells Fargo Bank August 2010 - August 2013
ThermoSpas Hot Tub Products, Inc. July 2008 - August 2010
Platinum Pools February 2006 - July 2008
Southwest Airlines May 2002 - February 2006
Skills
Software Documentation, Loans, Sales, Sales Operations, Credit
Education
Dallas Baptist University 2008 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Southwest Airlines
Skills
Airlines
Education
Dallas Baptist University 1999 — 2001
Master of Arts in Organizational Management, Business Administration, Management and Operations
Southwest Airlines September 2001 - Present
United States Air Force August 1981 - September 2001
Skills
Accomplished with..., Aircraft, Aircraft Maintenance, Airlines, Aviation, Commercial Aviation, Airworthiness, Flights, Flight Safety, Aeronautics, Airports, B737, CFI, Civil Aviation, Flight Planning, Overhaul, Security Clearance, Aerospace, Air Force, Military
Education
Embry Riddle Aeronautical University-Worldwide 1996 — 2001
Bachelor of Applied Science (B.A.Sc.), Professional Aeronautics, 3.9
Community College of the Air Force 1984 — 2000
Aircraft Maintenance
Southwest Airlines December 2014 - Present
Danbee Aerospace, Inc May 2014 - June 2014
Aervit February 2014 - May 2014
AeroTurbine, Inc. August 2013 - February 2014
AeroTurbine, Inc. May 2013 - August 2013
AeroTurbine, Inc. February 2012 - May 2013
AeroTurbine, Inc. February 2010 - February 2012
GE Aviation August 2008 - January 2010
Skills
Aerospace, Aviation, Commercial Aviation, Customer Service, Process Improvement, Aircraft Maintenance, Program Management, Operations Management, Purchasing, Airlines, Supply Chain Management, Project Coordination, Human Factors, Aircraft, Competitive Analysis, Teamwork, Avionics, Operating Budgets, Organizational Learning, Microsoft Office, Employee Training, Cross-functional..., Inventory Management, Airworthiness, Situational Sales..., Airports
Education
Dallas Baptist University 2005 — 2011
Bachelor of Business Administration (BBA), Business Administration and Management, General
ALAW - Albertelli Law 2011 - 2014
Bank of America (Contract through Aeroteck) June 2010 - March 2011
Integrated Medical Delivery August 2007 - December 2009
Southwest Airlines June 1995 - June 2007
Skills
Data Entry, Typing, Time Management, Customer Service, Filing, Legal Research, Legal Documents, E-file, Microsoft Excel, Outlook, Microsoft Word, Wordperfect, Document Drafting, Document Preparation, Invoicing, Legal Assistance, Microsoft Office, Documentation, Legal Writing, Litigation, Employee Benefits, Insurance, Administrative..., Negotiation
Education
D G Erwin Technical Center 1981 — 1982
Certificate, Management Information Systems, General
Thomas Jefferson High School 1977 — 1979
High School Diploma, Secretarial