Southwest Airlines
Southwest Airlines Co. is a major United States airline headquartered in Dallas, Texas, and is the world’s largest low-cost carrier. Destinations: 99 Bag information: In economy, two bags free. More Southwest Airlines bag information Headquarters: Dallas, Texas, United States CEO: Gary C. Kelly (15 Jul 2008–)
Southwest Airlines List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Southwest Airlines. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Southwest Airlines Salaries. You can even request information on how much does Southwest Airlines pay if you want to. Learn about salaries, pros and cons of working for Southwest Airlines directly from the past employees.
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7,227 Southwest Airlines employees in database. Find out everything there's to know about Southwest Airlines employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Southwest Airlines Employees
Southwest Airlines August 2014 - Present
US Army November 2006 - August 2014
Skills
Army, Flight Training, Aviation, Defense, Piloting, Active DoD Top Secret..., Military Aviation, Aircraft, Flight Safety, Flight Planning, Program Management, Leadership, Leadership Development, Aircraft Systems, Operations Management, Security Clearance, Military Operations, Military Experience, Operational Planning, DoD, Military
Education
University of Pittsburgh 1985 — 1989
Bachelor's Degree, Information Science/Studies
Lane County District Attorney's Office August 2006 - Present
Southwest Airlines 1993 - 2005
Southwest Airlines 1989 - 1993
Braniff, Muse Air, TranStar, Continental Airlines 1978 - 1989
Skills
Policy Analysis, Economic Development, Qualitative Research, Public Policy, Grants, Program Development, Government, Community Engagement, Workshop Facilitation, Proposal Writing, Sustainability, Strategic Communications, Public Health, Volunteer Management, Customer Service, Process Improvement, Training, Strategic Planning, Management, Team Building
Education
University of Oregon
Santa Clara sheriff April 2002 - Present
Southwest Airlines January 1998 - April 2002
Southwest Airlines February 1996 - January 1998
Skills
Aviation Security, Community Outreach, Cpr Certified, Criminal Investigations, Criminal Justice, Enforcement, Firearms, Interrogation, Management, Microsoft Office, Nonprofits, Patrol, Police, Public Speaking, Research, Team Building, Crime Scene..., Customer Service
Education
University of Pittsburgh 1989 — 1991
Criminal Justice
Punxsutawney High School
Bridgestone May 2015 - Present
Android Industries May 2014 - May 2015
Romark Logistics August 2012 - April 2014
Lee Lighting October 2007 - April 2012
Mercury Retail Services December 2002 - September 2007
Southwest Airlines July 1999 - May 2002
Skills
Supply Chain Management, Inventory Control, Supply Chain, Inventory Management, Warehousing, Shipping, Warehouse Management, Logistics, Forecasting, Logistics Management, Distribution Center..., Training, Transportation, Contract Negotiation, SAP, Management, Process Improvement, Payroll, Customer Service, Forklift Operator, Retail, Operations Management
Education
University of Phoenix 2011 — 2012
BSB-ISCOM, Integrated Supply Chain and Operations Management
DCCCD 2004 — 2006
Associates of Arts, General Studies
Illinois Tollway May 2012 - Present
Southwest Airlines 2001 - 2011
Skills
Microsoft Office, Excel, Customer Service, Team Leadership, Training, Data Entry, Recruiting, Call Centers, Time Management, Employee Relations, Inventory Management, Sales, Policy, Operations Management, Team Building, Airlines, Process Improvement, Microsoft Word, Transportation, Teamwork, Coaching, Microsoft Excel
Education
Post University 2012 — 2015
Bachelor of Science, Business Management
University of Phoenix 2007 — 2009
Associates of Arts and Science, Business Management
Koch Communications January 2015 - Present
University of Oklahoma January 2014 - Present
University of Oklahoma July 2014 - December 2014
Koch Communications February 2012 - July 2014
Beautiful Day Images January 2012 - March 2013
Oklahoma State Charitable Campaign January 2009 - February 2012
United Way of Central Oklahoma March 2008 - February 2012
Southwest Airlines March 2007 - March 2008
Skills
Public Relations, Social Media, Fundraising, Event Management, Volunteer Management, Blogging, Administration, Scheduling, Social Media Marketing, Facebook, Customer Service, Event Planning, Media Relations, Social Networking, Public Speaking, Community Outreach, Nonprofits, Strategic Planning, Microsoft Office, Editing, Microsoft Excel, Leadership, PowerPoint, Marketing Communications, Budgets, Strategic Communications, Corporate Communications, Microsoft Word, Outlook, Photography, Community Development, Advertising, Newsletters, Press Releases, Crisis Communications, Digital Media
Education
University of Oklahoma 2009 — 2011
Master of Arts, Public Affairs and Administration
University of Oklahoma 2002 — 2006
BBA, Finance
Southwest Airlines April 2013 - Present
Southwest Airlines January 2012 - April 2013
Southwest Airlines July 2006 - January 2012
Southwest Airlines July 2000 - June 2006
Boeing March 1994 - July 2000
Boeing October 1989 - March 1994
Boeing January 1984 - October 1989
Skills
Engineering, Maintenance & Repair, Aircraft, Integration, Testing, Flight Test, Aerospace, Aviation, Aircraft Maintenance, Airworthiness, Commercial Aviation, Flight Safety, Airports, Flights, Airlines
Education
University of Oklahoma 1979 — 1983
Bachelor of Science (BS), Mechanical Engineering
Southwest Airlines January 2001 - Present
Skills
Aircraft, Airlines, Aviation, Commercial Aviation, Customer Service, Flights, Flight Safety
Education
Grand Canyon University 2011 — 2014
Master's degree, Professional Counseling
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Psychology
Southwest Airlines July 2014 - Present
Ball and Morse, PLLC June 2013 - July 2014
University of Oklahoma, Athletics August 2013 - December 2013
University of Oklahoma August 2012 - May 2013
Tilley and Nichols Consulting LLC January 2012 - June 2012
Skills
Public Speaking, Leadership, Social Media, Politics, Political Science, Commercial Aviation, Employee Training, Leadership Development, Event Planning, Research, Community Outreach, Microsoft Office, Fundraising, iWork, Bilingual Proficiency, Client Relations, Editing, Photoshop, Cross-cultural..., Political Campaigns, Customer Service, Teamwork, Event Management
Education
University of Oklahoma 2009 — 2013
Bachelor of Arts (B.A.), Political Science
Mandalay Bay Resort & Casino February 2012 - Present
The Mirage March 2008 - February 2012
Southwest Airlines July 1995 - May 2002
Skills
Resorts, Hospitality, Hospitality Industry, Hotels, Customer Service, Event Planning, Meeting Planning, Revenue Analysis
Education
University of Phoenix
Associate's Degree, Criminal Justice/Police Science
Special Delivery San Diego December 2013 - Present
US Airways April 2013 - November 2013
Provide Commerce February 2005 - September 2011
Southwest Airlines June 2010 - October 2010
Skills
E-commerce, Email Marketing, Online Marketing, Digital Marketing, CSS, HTML, User Experience, Product Management
Education
University of San Diego 2003 — 2004
Certification, Paralegal
Grossomnt College 1996 — 1997
Certification, Computer Software and Media Applications
CooperVision November 2010 - Present
CIBA Vision February 2008 - November 2010
Southwest Airlines August 2002 - February 2008
Skills
Consultative Selling, Medical Devices, Sales Management, Forecasting, Strategic Planning, Account Management, Promotions, Team Building, Coaching, Business Strategy, Marketing Communications, Selling, Key Account Management, B2B
Education
University of San Diego 1999 — 2002
BA, Mass Media Communication Studies
Southwest Airlines January 2008 - Present
Southwest Airlines March 2005 - January 2008
Southwest Airlines January 2003 - March 2005
Southwest Airlines January 1997 - January 2003
Southwest Airlines May 1996 - January 1997
United States Marine Corps April 1985 - April 1988
Skills
PowerPoint, Microsoft Word, Windows, Microsoft Excel, Strategic Planning, Customer Service, Communication, Evaluation, Policy, Process Improvement, Commercial Aviation, Airlines, Flights, Program Management, Training, Airports, Management, Freight, Customer Satisfaction, Aviation, Aircraft, Air Freight
Education
Western International University 2004 — 2006
Associates, Business
Clark High School 1980 — 1982
Diploma, General Studies
University of Phoenix
Bachelor’s Degree, Psychology
Southwest Airlines September 2011 - Present
Skills
Airlines, Flights, Customer Service, Microsoft Office, Troubleshooting, Teamwork, Customer Experience, Access, Microsoft Excel, Microsoft Word, Time Management, Team Leadership, Outlook, PowerPoint, Training
Education
University of Phoenix 2012 — 2015
Southwest Airlines January 2013 - Present
American Airlines September 2012 - January 2013
American Airlines October 2010 - September 2012
American Airlines January 2009 - October 2010
American Airlines August 2006 - January 2009
American Airlines May 1999 - May 2004
AMERICAN EAGLE January 1995 - January 1999
American Airlines May 1992 - January 1999
Skills
User Acceptance Testing, Software Quality..., System Testing, Rally, Regression Testing, Agile Methodologies, Manual Testing, Flights, SABRE, QTP, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Quality Center, SDLC, Airline Ticketing, Airline Reservations, Airline Management, Integration, Internet, Negotiation, IT Operations, PowerPoint, Quality Assurance, Amadeus, Amazon Web Services..., SharePoint, Requirements Analysis, Scrum, Traceability Matrix, Defect Logging, Manual Test Execution, Test Case Generation, Test Effort Estimation, Test Matrix, Time Management, Management, Test Automation, Team Building, Analysis, Testing, HP Quality Center, Sabre
Education
University Of Puerto Rico 1988 — 1992
Bachelor's degree, Business Administration
University of Puerto Rico-Rio Piedras 1988 — 1992
Bachelor of Business Administration (BBA)
Southwest Airlines December 1998 - Present
IBM 1996 - 1999
Skills
Strategy, Leadership, Business Analysis, Airlines, SDLC, Agile Methodologies, Requirements Analysis, Requirements Gathering, Program Management, Marketing, Business Intelligence, Analysis, Vendor Management, Software Documentation, Business Process..., Data Analysis, Process Improvement, Integration, Unix, PMP
Education
University of Oklahoma - Price College of Business 1996 — 1998
BBA, MIS
St. Gregory's University 1994 — 1996
Associates, Business Administration
Southwest Airlines May 2011 - Present
Southwest Airlines February 2009 - May 2011
Southwest Airlines June 2007 - February 2009
Southwest Airlines June 2002 - June 2007
Skills
Leadership, Team Leadership, Staff Development, Project Management, Systems Analysis, Project Planning, Project Coordination, Cross-functional..., People Management, People Development, Information Technology, Airline Management, System Automation, Software Project..., User Acceptance Testing, Risk Assessment, Risk Analysis, Issue Identification, Airlines
Education
University of Texas at Dallas - Naveen Jindal School of Management 2013 — 2015
Master of Business Administration (MBA)
University of Oklahoma - Price College of Business 1998 — 2002
Bachelor of Business Administration (BBA), Management Information Systems, General
Southwest Airlines January 2008 - Present
Chesapeake Engineered Wood, Inc. October 2008 - June 2012
Atlantic Southeast Airlines 1999 - 2007
Skills
Airlines
Education
University of Rhode Island 1981 — 1986
Biomedical Electronics Engineering
ITT Technical Institute February 2014 - Present
Cox Communications September 2009 - September 2013
AT&T Mobility November 2000 - September 2009
Southwest Airlines December 1995 - November 2000
Skills
Customer Satisfaction, Training, Performance Management, Management, Human Resources, Coaching, Employee Relations, Team Leadership, Employee Engagement, Customer Retention, Team Building, Leadership, Technical Support, Microsoft Office, Troubleshooting, Call Center, Telecommunications, Customer Service, Performance Appraisal, Microsoft Excel, Supervisory Skills, Team Management, Administration, Workforce Management, Wireless, Action Plan Development, Corrective Actions, Employee Recognition, Behavioral Interviewing, FLSA, Payroll, Customer Experience, Employee Training, Policy, Hiring, Leadership Development, Talent Acquisition, Process Improvement, Quality Assurance, Sales, Recruiting, Goal Setting, Communication, Presentations, Call Centers, PeopleSoft, PowerPoint, SharePoint, Cold Calling, College Recruiting
Education
Oklahoma Christian University 2012 — 2015
Master of Business Administration (MBA), Human Resources
University of Phoenix-Oklahoma City Campus 2001 — 2005
Bachelor's degree, Business Administration, Management and Operations
City of Dallas / Aviation Dept / Lovefield Airport September 2012 - Present
Chromalloy May 2012 - November 2012
Southwest Airlines February 2011 - April 2012
AT&T December 2007 - November 2010
Skills
Proficiency in..., Networking (encoding,..., Troubleshooting..., Travel budgeting, Computer Networking, Video Conferencing, Audio and video wiring, Pulling..., Satellite programming, Troubleshooting, Networking, Sound, Encoding
Education
University of Phoenix 2004 — 2008
Bachelor's degree, Business/ Management
Southwest Airlines March 1994 - Present
US Navy Reserve March 1993 - 2003
US Navy July 1984 - March 1993
Skills
Aviation, Commercial Aviation, Flight Safety, Aircraft, Flights, Airlines, Piloting, Flight Planning, Flight Training, Airports
Education
University of Rhode Island 1979 — 1983
Bachelor of Science (BS), Mechanical Engineering
HCL Technologies June 2007 - Present
Southwest Airlines 2011 - 2014
Skills
Business Analysis, Pre-sales, Requirements Analysis, SDLC, Requirements Gathering, SQL, PL/SQL, Oracle, Software Project..., Business Intelligence, Business Process, ETL, Agile Methodologies, Vendor Management, Analysis, Web Services, XML, Program Management, Software Development, SOA, Integration, Business Objects, User Acceptance Testing
Education
University of Pune 2005 — 2007
Master of Business Administration (MBA), Systems/Marketing
Sutter Health July 2013 - April 2015
Cincinnati Children's Hospital Medical Center January 2012 - July 2013
Cincinnati Children's Hospital Medical Center April 2004 - January 2012
SmartPhone Experts March 2008 - June 2011
New Horizons Computer Learning Centers 2002 - 2004
Seward Sales Corporation January 1998 - January 2002
Southwest Airlines January 1994 - January 1998
Skills
Adult Education, Mobile Technology, Apple, Instructional Design, ADDIE, E-learning, Blended Learning, Distance Learning, Curriculum Design, Instructor-led Training, Instructional Technology, Curriculum Development, Mobile Devices, Online Training, Learning Management, Web-based Training, Educational Technology, Workplace Learning, Learning Styles, Training Delivery, Course Development, Learning Technology, Smartphones, Blended Learning..., Epic Systems, E-Learning, EHR, Training, Hospitals, EMR, Teaching, Healthcare Information..., Software Documentation, Integration, Technical Support, Blogging, Captivate, Leadership, Informatics, HIPAA, Healthcare, Management, Process Improvement, Visio
Education
University of Phoenix 2010 — 2012
MAED/AET, Master of Arts in Education/Adult Education and Training
University of Phoenix 2006 — 2008
BSIT/VC, Bachelor of Science in Information Technology/Visual Communications
Western International University 2005 — 2006
AA/IT, Associate of Arts in Information Technology
Southwest Airlines July 2006 - Present
Southwest Airlines March 2000 - July 2006
US Navy 1986 - 2000
Skills
Aviation, Flight Safety, Airlines, Flight Planning, Piloting, Aircraft, Civil Aviation, Military
Education
University of Tennessee Space Institute 1992 — 1994
Master of Science (M.S.), Aviation Systems
University of Rochester 1982 — 1986
B.A., Economics/Political Science
Southwest Airlines September 2014 - Present
Southwest Airlines 2010 - September 2014
FreeLife International September 2006 - June 2010
US Airways January 2004 - September 2006
US Airways May 2004 - March 2005
US Airways January 2004 - May 2004
Skills
Call Center, Customer Service, Outlook, Management, PowerPoint, Sales, Lotus Notes, Team Building, Process Improvement, Customer Satisfaction, Team Leadership, Leadership, Operations Management, Training, Microsoft Office, Vendor Management, Microsoft Excel, Sabre, Aviation, Coaching, Cross-functional Team..., Account Management, Change Management, Project Planning, Human Resources, Strategic Planning, Program Management, Contract Negotiation, Supervisory Skills, Project Management, Public Speaking, Recruiting, Customer Experience, Performance Management, Leadership Development, Software Documentation, Purchasing, Call Centers, Analysis, Process Scheduler, Budgets, Employee Relations, Forecasting, Inventory Management, Negotiation, Airlines, Airports, Strategy
Education
University of Phoenix 2010 — 2013
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
University of Phoenix 2007 — 2010
Bachelor of Science, Business Management
Arlington High School 1986 — 1989
Diploma
Mary Kay Inc. October 2013 - Present
Michaels Wilder August 2012 - December 2012
Southwest Airlines May 2012 - August 2012
Integrated Business Core August 2011 - December 2011
OU Alumni Outreach Program March 2010 - August 2011
Skills
Advertising, PowerPoint, Marketing, Social Media, Microsoft Excel, Facebook, Marketing Strategy, Social Media Marketing, Microsoft Office, Online Advertising, Sales, Sales Operations, Brand Management, Fundraising, Strategy, Presentations, Product Development, Project Management, Presentation Skills, Presentation Development, Competitive Analysis
Education
University of Oklahoma - Price College of Business 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing and International Studies
McKinney High School 2005 — 2009
Southwestern Energy October 2014 - Present
Koch Pipeline Company, L.P. September 2013 - July 2014
Talisman Energy USA May 2013 - August 2013
Southwest Airlines May 2012 - August 2012
U.S. Development Group June 2011 - July 2011
Fractal Productions May 2009 - August 2009
Skills
Supply Chain, Logistics, Analysis, Microsoft Office, Strategic Sourcing, Supply Chain Management, Business Strategy, Marketing, Data Analysis, Process Improvement, Management, Vendor Management, Purchasing, Lean Six Sigma..., Purchasing Processes, SAP, Bourque Data Systems, Maximo, Oracle E-Business Suite
Education
University of Oklahoma - Price College of Business 2009 — 2013
Bachelor of Business Administration (BBA), Supply Chain Management
State of Utah August 2015 - Present
Vista College August 2009 - Present
Hoskins Trucking April 2005 - February 2008
Southwest Airlines September 1998 - April 2005
Skills
Human Resources, Career Services, Recruitment, Career Counseling, Career Development, Resume Writing, Job Search, Recruiting, Management, Public Speaking, Training, Staff Development, Policy, Interviews, Program Management, Leadership Development, Employee Training, Admissions, Job Fairs, Mock Interviews, Campus, Adult Education, CampusVue, College Recruiting, Student Recruiting, Retaining Customers, Student Affairs, Enrollment Management, Higher Education, Student Financial Aid, Academic Advising, Conflict Resolution, Academic Administration, Student Development, Student Engagement, Instructional Design, Career Development..., E-Learning, Faculty Development, Educational Leadership, Organizational..., Coaching, Curriculum Design, Career Management, Job Search Strategies, Talent Acquisition, Community Outreach
Education
University of Phoenix 2009 — 2011
Masters
Utah State University
Bachelor's, Human Resource Management
Merlin Entertainments plc August 2012 - June 2013
Insight Credit Union July 2010 - August 2012
Southwest Airlines May 1998 - August 2009
Skills
Human Resources, Leadership Development, Customer Service, Training, Benefits Administration, Teamwork, Contract Management, Program Management, Onboarding, Employee Relations, Performance Management, Organizational..., Coaching, Team Leadership, Change Management, New Hire Orientations, HRIS, Employee Engagement, Recruiting, Payroll
Education
University of Phoenix 2009 — 2011
Associate of Arts, Psychology
Southwest Airlines June 2000 - Present
United States Air Force January 1980 - May 2000
Skills
Aircraft, Command, Type Rating, Commercial Aviation, Flights, Airlines, Aviation, Piloting, Civil Aviation, Charter
Education
University of Oklahoma - Price College of Business 1974 — 1979
BBA, Business & Economics
Casady School 1971 — 1974
HS Diploma
G Squared Limited January 2007 - Present
Thomas Group March 2005 - January 2007
Lockheed Martin Aeronautics 1998 - 2005
Southwest Airlines 1995 - 1998
Northwest Airlines 1991 - 1995
Skills
Supply Chain Management, Business Development, Aerospace, Logistics, Defense, DoD, Program Management, Aviation, Military, Leadership, Systems Engineering, Business Process..., Engineering, Strategy, Aircraft, Cross-functional Team..., Government, Strategic Planning, Earned Value Management, Command, Integration, Six Sigma, Engineering Management, Government Contracting, Process Improvement, Security Clearance, Operational Planning, Proposal Writing, Navy, Defence, Air Force, National Security, Military Operations, Avionics, Information Assurance, Helicopters, Configuration Management, Aircraft Maintenance, Organizational..., Flights, Requirements Management, Military Experience, Aeronautics, Commercial Aviation, Radar, Intelligence, C4ISR, Army, FAR, Value Stream Mapping
Education
Webster University 1975 — 1977
MA, Business and Personnel Management
University of Pittsburgh 1960 — 1964
BS, Mechanical Engineering
Self Employed October 2011 - Present
EagleBank November 2010 - September 2011
M&T Bank January 2006 - November 2010
Southwest Airlines April 2000 - June 2005
Skills
Management, Business Development, Loans, Small Business Lending, Consumer Lending, Sales, Commercial Banking, Commercial Lending, Banking, Mortgage Lending, Retail Banking, Credit, Credit Analysis, Financial Analysis, Branch Management, Relationship Management, Management Consulting, Budgeting, Goal Analysis, Project Planning, Process Management, Strategic Planning, Customer Relations
Education
University of Phoenix
Bachelor of Science in Business
Southwest Airlines October 2006 - Present
Skills
HRIS, Employee Relations, Payroll, Human Resources, PeopleSoft, ADP Payroll, Onboarding, Kronos, Performance Management, Deferred Compensation, FMLA, SAP HR, Process Improvement
Education
University of Oklahoma 1984 — 1989
Bryan & Terrill Law, PLLC September 2011 - Present
Secrest, Hill, Butler & Secrest June 2009 - September 2011
Eldridge Cooper Steichen & Leach October 2006 - January 2009
Private Practice September 2005 - October 2006
Boesche Legal Clinic January 2005 - June 2005
NBI Services, Inc July 2004 - April 2005
Judge Gregory Frizzell January 2004 - May 2004
Southwest Airlines February 2001 - August 2002
Skills
Public Liability, Product Liability, Real Estate Transactions, Energy Industry, Civil Litigation, Litigation, Commercial Litigation, Legal Writing, Employment Law, Personal Injury, Legal Research, Civil Rights Litigation, Civil Rights Law, Discrimination Law, Trial Practice, Pleadings, Appeals, Legal Assistance, Corporate Law, Depositions, Real Estate, Wrongful Death, Wills, Construction Law, Courts, Arbitration, Family Law, Criminal Law, Westlaw, Mediation, Hearings, Trials, Civil Rights, Powers of Attorney, Motions
Education
University of Tulsa College of Law 2002 — 2005
JD, Law
University of Oklahoma 1995 — 2000
BA, Criminology, Sociology, Psychology
WSI Corporation June 2012 - Present
Weather Central, LP June 2012 - January 2014
In Your Dreams February 2011 - May 2012
Southwest Airlines May 2011 - August 2011
Skills
Word, Excel, ShowFX, basic c++, basic HTML, Avid Editor, PowerPoint, linux, synoptic forecasting, aviation meteorology, communication, Eager To Learn, Team Oriented, Team Building, Mathematics, Science, Meteorology, Weather Forecasting, Weather, Broadcast Journalism, Camera Operation, Responsibility, dependable, flexible, familiar with outside..., Research, CRM, Microsoft Excel, Avid, Microsoft Word, Networking, Communication, Customer Service
Education
University of Oklahoma 2008 — 2012
Bachelor of Science, Meteorology, Minor in Broadcast Journalism
Protiviti August 2014 - Present
Agio October 2013 - May 2014
Integrated Business Core Program August 2013 - May 2014
Southwest Airlines May 2013 - August 2013
Study Abroad in Costa Rica December 2012 - December 2012
Integrated Business Core: University of Oklahoma Price College of Business August 2012 - December 2012
Coppermark Banks April 2012 - November 2012
City of Mesquite May 2009 - August 2011
Skills
Leadership, Time Management, PowerPoint, Analysis, Microsoft Excel, Microsoft Office, Team Leadership, Microsoft Word, Accounting, Outlook, Financial Analysis, Auditing, Teamwork, Finance, Event Planning, Project Planning, Interviews, Budgets, Accounts Payable, Access, Customer Service, Social Networking, Recruiting, College Recruiting, Human Resources, Scheduling, Public Speaking, Social Media, Banking, Internal Audit, Essbase, TRAX, Microsoft Exchange, Nonprofits, Financial Reporting, Financial Accounting, Data Analysis, Facebook, Critical Thinking, Windows, SOX 404, Internal Controls
Education
University of Oklahoma - Price College of Business 2010 — 2014
Bachelor of Business Administration, Accounting and Finance, Junior
Southwest Airlines June 2009 - Present
Southwest Airlines December 2006 - June 2009
Southwest Airlines March 2002 - December 2006
Southwest Airlines August 1999 - February 2002
Southwest Airlines November 1995 - August 1999
Skills
Business Analysis, Testing, Unix, Visio, Software Project..., Microsoft Project, Software Documentation, Process Improvement, Quality Assurance, SDLC, SQL, Requirements Gathering
Education
University of Phoenix 2008 — 2010
MBA/TM, Technology - Software Development
University of Phoenix 2005 — 2007
BSIT, Information Technology
Casa de McClay July 2011 - Present
Keller Williams Realty July 2009 - June 2011
Southwest Airlines December 1991 - February 2010
Skills
Social Media Marketing, Marketing, Customer Service, Advertising, Email Marketing, Event Management, Event Planning, Facebook, Online Advertising, Online Marketing, Sales, Public Speaking, Sales Management, Salesforce.com, Social Media, Social Networking, Team Leadership, Public Relations, Team Building
Education
University of Oklahoma 1988 — 1989
Tuttle Elementary
Southwest Airlines June 2011 - Present
Pendleton Woollen Mills February 2006 - July 2009
Blue Rider Design LLC 2009 - 2009
Education
University of Oregon 2001 — 2006
BFA, Textiles and Fibers, Minor in Cultural Anthropology
Klamath Union High School
Southwest Airlines May 2012 - Present
Southwest Airlines August 2010 - April 2012
Southwest Airlines February 2010 - July 2010
Tufts Grinding June 2008 - April 2009
Ford Motor Company May 2004 - January 2007
Ford Motor Company August 2003 - January 2007
Ford Motor Company October 1995 - May 2004
Ford Motor Company February 2003 - November 2003
Skills
Airlines, Training, Flights, Commercial Aviation, Airports, Flight Safety, Customer Service, Continuous Improvement, Lean Manufacturing, Value Stream Mapping, Manufacturing, Aerospace
Education
University of Phoenix
Bountiful Blessings Church International September 2014 - Present
Real Talk Publishing June 2012 - Present
Aces Maintenance January 2003 - Present
Harvest Time Evangelistic Ministries Inc. February 2000 - Present
The Fountain of Praise August 2001 - August 2014
Southwest Airlines February 1996 - April 2003
Delta Air Lines January 1994 - January 1996
Skills
Qualified Mediator, Relatioship Counselor, Transformational Life..., Motivational Speaking, Teacher Training, Biblical Counseling, Biblical Teaching, Biblical Studies, Leadership Development, Public Speaking, Coaching, Publishing, Customer Service, Team Building, Published Author, Publications, Leadership, Public Relations, Social Media, Training, Strategic Planning, Event Planning, Non-profits, Entrepreneurship, Fundraising, Books, Marketing Strategy, Community Outreach, Management, Teaching, Social Networking, Organizational..., Life Coaching, Nonprofits, Community Development, Event Management, Staff Development, Marketing, Social Media Marketing, Advertising, Budgets, Editing, Marketing Communications, Email Marketing, Time Management, Facebook, Creative Writing, Press Releases, Media Relations
Education
University of Phoenix
Management
Bank of America May 2015 - Present
Neiman Marcus October 2014 - February 2015
Southwest Airlines March 2014 - October 2014
Bank of America July 2010 - February 2014
Bank of America September 2006 - July 2010
Bank of America July 2005 - September 2006
Bank of America April 2002 - July 2005
Bank of America December 1999 - April 2002
Saraide.com (Infospace) April 1999 - August 2000
AT&T Wireless June 1995 - April 1999
Skills
Change Management, Data Analysis, Process Improvement, ITAM, ITIL, Service Management, BMC Remedy, Atrium Discovery and..., Business Analysis, Project Coordination, Business Process Mapping, Business Process Design, SharePoint, Training, Visio, ITIL Certified, Maximo, IT Asset Management, Change Control, Inventory Management, Outlook, Microsoft Office, MS Project, Software Documentation, Data Warehousing, Business Requirements, Business Process..., Remediation, Instructor-led Training, FTP, IBM Tivoli, BigFix, RFID applications, IT Service Management, Toad, Camtasia, Live Meeting, PowerPoint, Microsoft Office 2007, Project Management, Data Quality, Requirements Gathering, Team Building, Governance, Banking, SCCM, ServiceNow
Education
University of Phoenix 2008 — 2010
E-Commerce/Electronic Commerce
ServiceNow - The Enterprise IT Cloud Company March 2014 - Present
PepsiCo April 2010 - April 2014
Cognizant Technology Solutions January 2008 - April 2010
Ajilon 2006 - 2007
Southwest Airlines 2001 - 2006
Alltel Financial 1997 - 2000
EDS 1989 - 1997
Skills
Process Improvement, ITIL, Vendor Management, IT Asset Management, IT Strategy, IT Service Management, Management, Service Delivery, Team Leadership, Business Analysis, Project Management, IT Operations, Program Management, Disaster Recovery, Business Process..., IT Management, SDLC, Business Process, Project Portfolio..., Outsourcing, Integration, Enterprise Architecture, Governance, Service Management
Education
University of Phoenix 2005 — 2009
BS, Business Management
Palomino Consulting Group October 2007 - Present
HyPerformix October 2005 - October 2007
Palomino Professional Services, LLC October 2002 - October 2005
Southwest Airlines March 1998 - February 2002
Paging Network, Inc (PageNet) July 1995 - March 1998
Sprint October 1991 - June 1995
Sprint March 1990 - October 1991
Price Waterhouse January 1989 - March 1990
Andersen Consulting (Accenture) December 1977 - January 1989
Skills
Business Alignment, Leadership Development, IT Governance, IT Strategy, Contract Negotiation, Project Management, Business Intelligence, Business Process..., Software Development, Software Industry, ERP, Training, Telecommunications, Governance, Mentoring, Customer Service, Information Technology, CRM, Budgets, Business Systems..., Process Improvement, Leadership, Program Management, Management Consulting, Executive Recruiting, Experienced Change Agent, IT Transformation, Project Planning, Project Coaching, Cost Management, Contract Management, College Recruiting, Retention Strategies, Performance Appraisal, Airlines, Oil/Gas, Billing Process, Billing Solutions, Technology Product..., Supply Chain Management, Start-ups, Business Process, Management, Product Management, Executive Management, Consulting, Mergers & Acquisitions, Recruiting, Professional Services, Product Development
Education
University of Oklahoma - Price College of Business 1974 — 1977
MBA, Finance and Accounting
University of Oklahoma - Price College of Business 1970 — 1974
BBA, Finance
Pampa High School 1967 — 1970
Top 5%
Southwest Airlines May 2011 - Present
American Express 2000 - 2008
Skills
Business Analysis, Call Centers, Customer Satisfaction, Customer Service, Data Analysis, Human Resources, Leadership, Management, Process Improvement, Program Management, Project Management, SDLC, Recruiting
Education
DeVry 1996 — 2000
Business, Computers
University of Phoenix
Dallas County Community College District October 2008 - Present
The Promise House January 2011 - April 2012
Wylie ISD August 2006 - September 2008
Wylie ISD October 2004 - August 2006
Southwest Airlines April 2000 - January 2004
Southwest Airlines April 1998 - April 2000
Skills
Teaching, Community Outreach, Public Speaking, Customer Service, Leadership Development, Microsoft Word, Microsoft Excel, PowerPoint, Problem Solving, Client Counseling, Small Group Counseling, Childcare, Security, Fixed Asset Management, Accounting, Fuel Management, Cashiering, Invoicing, Data Entry, Research, Software Documentation, Time Management
Education
Argosy University Dallas 2008 — 2014
Masters, Community Counseling
University of Phoenix 2002 — 2006
Bachelor of Science, Busniess Administration
Providence Health & Services June 2014 - Present
Providence Health & Services April 2010 - June 2014
Providence Portland Medical Center October 2008 - 2010
Providence Health & Services September 2002 - October 2008
Spillman Technologies January 2002 - August 2002
Icon Health and Fitness January 2000 - January 2002
ICON Health & Fitness January 2000 - January 2002
Southwest Airlines January 1994 - January 2000
Skills
Broad-based..., Program and product..., Specialized experience..., Marketing/Communication..., Large-scale management..., Healthcare, Public Relations, Advertising, Promotions, Direct Mail, Community Relations, Media Relations, Corporate Communications, Integrated Marketing, Marketing Communications, Marketing Strategy, Strategic Planning, Event Planning, Public Speaking, Event Management, Budgeting, Product Marketing, Product Development, Account Management, New Business Development, Program Management, Brand Development, Marketing Management, Strategy Development, Trade Shows, Creative Direction, Volunteer Management, Physician Relations, Strategy, Program Development, CRM, Community Development, Budgets, Community Outreach, Management
Education
Univeristy of Great Falls, MT 2014 — 2016
Master's Degree, Masters of Science in Organizational Management
University of Oregon - Charles H. Lundquist College of Business 1990 — 1994
Bachelor of Science (B.S.), Marketing, Finance
CHEP July 2015 - Present
UPS March 2014 - May 2015
UPS November 2012 - February 2014
Southwest Airlines May 2012 - August 2012
Skills
QuickBooks, Peachtree, Accounting, GAAP, Microsoft Excel, Microsoft Word, Financial Accounting, Cost Accounting, SAP, Sales & Use Tax, Sales & Use Tax..., Pivot Tables, Vlookup, Financial Analysis, PowerPoint, Account Reconciliation, General Ledger, Financial Statements, Variance Analysis, Financial Reporting, US GAAP, Invoice Processing, Accounts Payable, Accounts Receivable
Education
Georgia State University 2014 — 2016
Master of Business Administration (MBA), Organization Management
University of South Carolina - The Moore School of Business 2008 — 2012
Bachelor of Science (B.S.), Accounting
Southwest Airlines December 2011 - Present
Education
University of Phoenix 2006 — 2009
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Southwest Airlines July 2014 - Present
Skills
Guest Service Management, Time Management, Customer Relations, Customer Satisfaction, Travel Management, Hospitality, Catering, Event Management, Hotels, Hospitality Management, Event Planning, Customer Service, Microsoft Office, Training, Wine, Process Scheduler, Food Service, Training and Development, Food & Beverage
Education
University of South Carolina-Columbia 2009 — 2011
Bachelors of Science, Hospitality Management, 3.2 GPA
Waggener Edstrom Communications September 2012 - November 2014
Waggener Edstrom Communications March 2009 - September 2012
Self-employed 2005 - 2012
Waggener Edstrom September 2006 - March 2009
Tazo Tea (Starbucks Coffee Company) July 2003 - April 2006
Southwest Airlines January 1996 - July 2003
KOTK-AM February 1995 - January 1996
KINK-FM December 1994 - February 1995
Skills
Media Relations, Public Relations, Strategic Communications, Crisis Communications, Marketing Communications, Social Media, Event Planning, Internal Communications, Press Releases, Editing, Marketing, Newsletters, Corporate Communications, Brand Management, Sponsorship, Strategy, Copywriting, Storytelling, Management, Project Management, Social Media Marketing, Publicity, Integrated Marketing, Proofreading, Message Development, Content Marketing, Content Management, Brand Development, Media Skills Training, Employee Relations, Organizational Culture, Change Management, Team Building, Event Management, Social Media..., Leadership Development, Team Leadership, Global Communications, Cross-team Collaboration
Education
University of Oregon
BA
Santa Rosa High School
Southwest Airlines July 2015 - Present
Bank of America March 2008 - May 2015
Experian January 2006 - February 2008
Experian April 2003 - January 2006
Sprint September 1998 - March 2002
Skills
Research, Microsoft Office, Management, English, Process Improvement, Training, Databases, Testing, Visio, SQL, Business Requirements, Data Migration, Analysis
Education
University of Oklahoma 1994 — 1998
Bachelor of Business Administration, Management Information Systems
Southwest Airlines September 2008 - Present
Goodrich Corporation September 2003 - August 2008
Airline Component Parts October 2000 - September 2003
Gulfstream Aerospace 1982 - 2000
K-C Aviation 1980 - 2000
Skills
Airlines, Aircraft, Aviation, Aircraft Maintenance, Commercial Aviation, Avionics, Aeronautics, Airworthiness
Education
University of Phoenix
Bachelor's degree, Management
OU Medical System March 2014 - Present
OU Medical Center March 2011 - Present
OU Medical Center November 2010 - March 2011
SSM Health Care November 2009 - July 2010
Southwest Airlines May 2008 - October 2009
The Neiman Marcus Group July 2007 - December 2007
Walt Disney World May 2006 - December 2006
Tulsa World 2002 - 2002
Skills
Hospitals, Press Releases, Customer Service, Social Media, Human Resources, Human Resource..., Logistics, Event Planning
Education
University of Oklahoma 2013 — 2015
Masters, Human Relations
University of Oklahoma 2008 — 2013
BA, Liberal Arts and Sciences/Liberal Studies
FAA May 2012 - Present
Southwest Airlines July 2010 - May 2012
Dream Big Day Camp May 2009 - August 2010
University of Oklahoma August 2008 - May 2009
Starbucks Coffee May 2006 - January 2008
Skills
Accounting, Customer Service, Databases, Documentation, Microsoft Office, Mentoring, Outlook, Organizing, Photoshop, PowerPoint, Strategic Planning, Quality, Customer Relations, Research, Problem Solving, Team Building, Teaching, Troubleshooting, Teamwork, Team Leadership, Team Management, Word, Writing, Windows, Youth Development, Youth Work, Youth Marketing, English, Multi-Tasking, Administration, Microsoft Word, Public Speaking
Education
University of Oklahoma 2005 — 2010
B.S., Aviation
Douglas County High School 2001 — 2005
Extend Health May 2015 - Present
Affirmative Insurance Service October 2014 - May 2015
Wardlaw Claims Service, LLP July 2014 - October 2014
State Farm February 2014 - July 2014
Extend Health September 2013 - December 2013
Southwest Airlines October 2012 - September 2013
Skills
Customer Service, Access, Microsoft Office, Microsoft Excel, Outlook, Process Improvement, Software Documentation, Call Centers, Analysis, Microsoft Word, Visio, Data Analysis, PowerPoint, Business Analysis, Team Leadership, Training, Leadership, Data Entry, Insurance, Management
Education
University of Phoenix 2013 — 2015
Bachelors of Healthcare Administration- Information System, Healthcare Information System
University of Phoenix- Dallas,TX 2011 — 2015
Bachelor of Science (B.S.), Health care Administration/ Information System, 3.0
OrthoAccel® Technologies, Inc. March 2015 - Present
Align Technology July 2011 - December 2014
Align Technology January 2007 - December 2014
Sanofi-Aventis November 2003 - January 2007
Abbott Laboratories December 2001 - November 2003
Southwest Airlines May 2001 - August 2001
Skills
Sales Operations, Medical Devices, Selling, Pharmaceutical Sales, Market Development, Product Launch, Sales Force Development, Sales, Capital Equipment, B2B, Strategic Planning, Sales Process, Marketing Strategy, Trade Shows, Marketing, Sales Presentations, Sales Management, Salesforce.com, Account Management, Dentistry, Product Marketing, Cross-functional Team..., Market Planning, Surgeons, Product Development, Competitive Analysis, Direct Sales, Selling Skills, Operating Room, Market Analysis, Management, Strategy, Key Account Management, Healthcare, Business Development, Forecasting, Urology, Customer Acquisition, New Business Development, Training, Marketing Management, Product Management, Surgical Instruments, Lead Generation, Business Planning, Cardiology, Leadership, Team Building, CRM, Leadership Development
Education
University of Oklahoma 1997 — 2001
Bachelor of Business Administration, Marketing
Eisenhower High School 1995 — 1997
Hanau American High School 1993 — 1995
Polycom January 2015 - Present
Polycom February 2012 - Present
McAfee September 2008 - February 2012
Perot Systems December 2000 - September 2008
Southwest Airlines June 2000 - December 2000
Impact Innovation April 1999 - June 2000
JPI July 1997 - April 1999
Skills
Employee Relations, Coaching, Mergers, Strategic Planning, Succession Planning, Leadership Development, Performance Management, Organizational..., Talent Management, Human Resources, Training, Recruiting, Sales Compensation, Management, Strategy, Talent Acquisition, Leadership, Organizational Design, Program Management, Business Strategy, Employee Engagement, Mergers & Acquisitions, Payroll, Personnel Management, Onboarding
Education
University of Phoenix
Bachelor of Science, Business Management
Southwest Airlines February 2013 - Present
AirTran Airways September 2005 - February 2013
United States Air Force 1985 - 2005
Education
University of Pittsburgh 1981 — 1985
BSCE, Civil Engineering
Black Hills Corporation April 2013 - Present
Black Hills Corporation June 2010 - April 2013
Southwest Airlines September 2006 - May 2010
Deloitte 2005 - 2007
Arctic Slope Regional Corporation 2004 - 2004
Time Warner Telecom 2000 - 2004
Lockheed Martin 1991 - 2000
Texas Instruments 1989 - 1991
Skills
Internal Audit, Risk Management, Energy Industry, Manufacturing, Mining, Airlines, Sarbanes-Oxley Act, Enterprise Risk..., Internal Controls, Sarbanes-Oxley, Auditing, Management, COSO, Leadership, Risk Assessment, Business Process..., IT Audit, Process Improvement, Financial Reporting, Accounting, Certified Fraud Examiner, CPA, US GAAP, Seeing the Bigger..., Financial Analysis, Building Relationships
Education
Noble High School
University of Oklahoma - Price College of Business
BBA, Accounting
Vano Consulting August 2006 - Present
SocialMediaFarmer.com August 2010 - July 2011
Starbucks Coffee Company August 2003 - August 2006
Southwest Airlines December 2001 - August 2003
Village Inn January 1995 - January 2001
Skills
Daily Deals, Event Planning, Team Building, PPC, Online Advertising, E-commerce, Business Development, Training, Online Marketing, B2B, Leadership, Small Business, Strategic Partnerships, Affiliate Marketing, Management, Sales Management, New Business Development, CRM, Account Management, Start-ups, Market Research, Brand Development, Website Development, Direct Marketing, Entrepreneurship, Marketing Communications, Digital Marketing
Education
University of Phoenix 2007 — 2010
Bachelor of Science (B.S.), Business Marketing
Arcadia 1994 — 1998
Infer, Inc. May 2015 - July 2015
Infer, Inc. January 2015 - April 2015
Yelp June 2014 - January 2015
University of Oregon Alumni Association October 2013 - June 2014
Nordstrom June 2011 - December 2013
Southwest Airlines September 2012 - December 2012
Skills
Advertising, Social Media, Marketing Communications, Media Planning, Interactive Marketing, Customer Engagement, Digital Marketing, Competitive Analysis, Adobe Creative Suite, Customer Service, Salesforce.com, Final Cut Pro, Membership Relations, Team Building, Advertising Sales, PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Social Media Marketing, Marketing, Event Planning, Microsoft Office, Social Networking
Education
University of Oregon 2010 — 2014
Bachelor of Science (BS), Journalism: Advertising
Newport Harbor High School 2006 — 2010
Southwest Airlines December 2005 - Present
Sedgefield Interior Landscapes December 1989 - October 2005
Skills
Computer Hardware, Operating Systems, Troubleshooting, Aviation Industry, Administration, Programming, HTML, Windows, MS Project, Access, Databases, Windows Server, Visual Basic, OS X, SQL, Windows 7, Networking, Database Administration, Network Administration, Shell Scripting, Computer Security, Team Leadership, Customer Service, Python Programming, Microsoft Office, System Administration, Disaster Recovery, Unix
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Computer and Information Systems Security/Information Assurance, 3.0
West Georgia Technical College 2001 — 2003
Associate of Arts and Sciences (AAS), Computer Information Systems
NorthgateArinso March 2014 - Present
Wipro Consulting May 2013 - March 2014
Wipro April 2011 - March 2013
IBM November 2005 - 2010
Southwest Airlines 2008 - 2009
Abbott 2007 - 2008
Philip Morris International 2006 - 2007
Logica February 2005 - November 2005
Tata Technologies July 2001 - February 2005
Skills
Workday Payroll, SaaS, SAP HR, SAP ERP, SAP, SAP Implementation, Integration, ERP, SAP R/3, Change Management, Business Process, Personnel Management, ABAP, Human Resources, Testing, Payroll, Oracle, SDLC, SAP Portal, Data Migration, HRIS, Data Conversion, ECC
Education
University of Pune 1998 — 2001
Masters, Computers Applications
Southwest Airlines November 2014 - Present
Citigroup/CitiCards April 2008 - August 2013
Citi Cards July 2006 - March 2008
Citi Cards August 2005 - July 2006
Citi Cards March 2003 - July 2005
Citi Cards March 2000 - February 2003
Skills
Digital Marketing, Strategy, Email Marketing, Credit Cards, Product Management, Database Marketing, Digital Strategy, Online Marketing, Direct Marketing, Segmentation, Financial Services, Portfolio Management, Customer Acquisition, Mobile Marketing, CRM, Customer Experience, Marketing, E-commerce, Strategic Partnerships, Online Marketing..., Multi-channel Marketing, Web Analytics, Integrated Marketing, Digital Product...
Education
University of Ottawa
Bachelors of Social Science, Criminology
Southwest Airlines January 1990 - Present
Skills
Employee Relations, Talent Acquisition, Airports, Leadership Development, Human Resources, Applicant Tracking..., Onboarding, Aviation, Airlines, Recruiting, Flights, Change Management, Performance Management, Organizational..., Employee Engagement, Operations Management, Coaching, Team Building, Professional..., Customer Service, HRIS, Talent Management, Commercial Aviation, Executive Search, Training, Aircraft, Process Improvement, Team Leadership, Employee Training, SAP HR, Flight Safety, Leadership, Program Management, Employee Benefits, Public Speaking, Aerospace, Strategic Planning, Microsoft Office, Succession Planning, College Recruiting, Workforce Planning, Deferred Compensation, New Hire Orientations, Interviews
Education
University of Oregon 1981 — 1984
TechLink Systems Consulting September 2009 - December 2009
K-FORCE August 2008 - August 2009
Southwest Airlines 2008 - 2009
Electronic Data Systems (EDS) June 2006 - August 2008
FedEx SmartPost February 2006 - June 2006
20 Education Service Center August 2005 - February 2006
Harcourt Assessment April 2005 - August 2005
Randolph Air Force May 2004 - April 2005
20 Education Service Center June 2003 - May 2004
Job Corp November 2000 - November 2002
Education
University of South Carolina-Columbia 1984 — 1987
University of South Carolina
B.S, Management Science
Southwest Airlines January 2012 - Present
AirTran Airways July 2006 - January 2012
Education
University of South Carolina - Darla Moore School of Business 2000 — 2003
Independent Consultant April 2014 - Present
Citi November 2013 - March 2014
Southwest Airlines February 2012 - November 2013
United Airlines January 2010 - February 2012
AT&T Wireless January 2009 - December 2009
Perficient November 2008 - February 2009
AT&T January 2008 - October 2008
Great West 2006 - 2007
Cisco Systems August 2005 - June 2006
Skills
TIBCO, TIBCO iProcess, SOA, ESB, TIBCO Rendezvous, Enterprise Architecture, TIBCO Business Studio, Integration, Spotfire, Java Enterprise Edition, Business Process Design, SDLC, TIBCO Business Events, TIBCO Spotfire, Big Data, Hadoop, Hive
Education
University of South Alabama 2003 — 2005
MS, Information Systems
Ready Healthcare Services, inc Customer Service RepresentativeDelta AirlinesJuly 2005 - August 2007
Frontier Airlines March 2005 - July 2005
State Farm Insurance September 2004 - December 2004
Southwest Airlines May 1997 - September 2004
Education
University of Phoenix
Associate, Administration
Southwest Airlines February 2015 - Present
Southwest Airlines September 2012 - January 2015
Southwest Airlines June 2011 - September 2012
Southwest Airlines November 2007 - June 2011
Southwest Airlines August 2005 - November 2007
Southwest Airlines June 2000 - August 2005
Southwest Airlines June 1999 - August 1999
Education
University of Oklahoma 1996 — 2000
University of Oklahoma - Price College of Business 1996 — 2000
Southwest Airlines May 2005 - Present
Javelin Direct Inc. 2003 - 2005
Skills
Marketing, Customer Service
Education
University of Oklahoma 1998 — 2003
Southwest Airlines January 2014 - Present
Adamek Premier Development May 2013 - Present
Southwest Airlines July 2013 - January 2014
Southwest Airlines June 2007 - July 2013
Southwest Airlines May 2001 - June 2007
Skills
Fluent in Word, Excel..., Previous experience..., Facilitator for FLY..., Leadership, Training, Management, Process Improvement, Change Management, Performance Management, Customer Service, Analysis, Social Media, Airlines, Aviation, Airports, Flights, Commercial Aviation, Continuous Improvement, Lean Manufacturing
Education
University of San Diego 1977 — 1979
Miraleste High School 1975 — 1977
Mary Star of the Sea High School 1973 — 1975
Southwest Airlines University 4 People
MIT 2012 (Manager in Training program)
Southwest Airlines January 2011 - Present
Ernst & Young September 1998 - December 2010
Education
University of Oklahoma 1994 — 1998
Bachelor of Accountancy with double major in Finance, Accounting and Finance
NA June 2007 - Present
Southwest Airlines June 2001 - June 2007
Southwest Airlines June 1999 - June 2001
Education
University of Oklahoma - Price College of Business 1995 — 1999
BBA, Management Information Systems
ICW Group October 2013 - Present
State Farm October 1998 - June 2013
State Farm June 1997 - October 1998
State Farm October 1992 - June 1997
Southwest Airlines December 1986 - May 1989
Southwest Airlines August 1984 - December 1986
Skills
General Insurance, Legal Liability, Workers' Compensation..., Insurance, Hospitality Industry, Liability, Entertainment, Fundraising, Business Development, Microsoft Office, Customer Service, Homeowners, Workers Compensation, Commercial Insurance, Professional Liability, Casualty, Commercial Lines, Claim
Education
University of Phoenix 1986 — 1988
Bachelor of Science, Business Administration
University of Nevada Las Vegas
L.E.K. Consulting June 2015 - Present
Loop & Tie May 2014 - July 2014
IBM Global Business Services January 2013 - June 2014
IBM Global Business Services July 2010 - December 2012
PB Mares (Formerly Witt Mares, PLC) August 2009 - June 2010
Southwest Airlines January 2009 - May 2009
Skills
GAAP, Audit, Accounting, SOX, Small Business..., Viral Marketing, Sarbanes-Oxley Act, Management Consulting, Business Process Mapping, Business Process..., Public Sector Financial..., Internal Audit, Auditing, Financial Modeling, Risk Management, Business Development, Business Process..., Analysis, Financial Analysis
Education
University of Virginia Darden School of Business 2014 — 2016
Master of Business Administration (M.B.A.)
University of Texas at Dallas - Naveen Jindal School of Management 2008 — 2009
Masters, Accounting & Information Management - Internal Audit Education Partnership (IAEP)
Rhodes College 2004 — 2008
Bachelors, Business Administration
University of Oxford 2007 — 2007
Study Abroad
St. Mark's School of Texas
Southwest Airlines July 2014 - Present
Bugno Towing and Recovery April 2010 - Present
Bugno Development Group June 2007 - Present
AT&T Mobility September 2006 - Present
Avis Budget Group 2007 - 2009
Staples January 2007 - June 2007
West Corporation 2005 - 2007
Skills
Management
Education
University of Phoenix 2007 — 2009
Associates, Business, Criminal Justice
TaCito Direct Marketing July 2014 - Present
Southwest Airlines October 2013 - May 2014
United Auto Group, Inc January 2012 - October 2013
Ad4Game.com April 2011 - January 2012
Citibank October 2008 - December 2010
Skills
Analysis, Marketing, Negotiation, Strategic Planning, Microsoft Excel, Forecasting, Team Leadership, Business Planning, Customer Service, Business Development, Market Research, Teamwork, Project Planning, Account Management, Business Process, Portfolio Management, Microsoft Office, Marketing Strategy, Project Management, HTML emails, Sales, Email Marketing, Marketing Communications, CRM, Online Marketing, Photoshop, Social Networking, Web Analytics, Online Advertising
Education
The University of Texas at Dallas - School of Management 2004 — 2008
Bachelor of Science (BS), Finance, General
University of Phoenix 2010 — 2011
Master, Business Administration
Republic Services Inc May 2011 - Present
Southwest Airlines November 2009 - May 2010
Sub-Zero/Wolf January 2006 - February 2009
BRENDA WIX STATE FARM AGENCY March 2002 - December 2005
Viking SupplyNet August 1993 - April 2001
VIKING SUPPLYNET January 1988 - August 1993
Skills
Purchasing, Forecasting, Inventory Management, Customer Service, Customer Satisfaction, Contract Negotiation, Procurement, Strategic Planning, Negotiation, Sales Management, Budgets, Analysis, Finance, Marketing, Teamwork, Shipping, Materials Management, Logistics, Outsourcing, Payroll, Sales, Team Leadership, Supply Chain, Data Analysis, New Business Development, Process Improvement, Project Planning, Invoicing, Inventory Control, Supply Chain Management, Networking, Management, Operations Management, Team Building, Account Management, Vendor Management, Microsoft Excel
Education
University of Phoenix 1996 — 1996
certificate, Purchasing
Southwest Airlines February 2012 - Present
Lara's House February 2011 - January 2012
University of Phoenix November 2005 - November 2010
Skills
Social Services, Admissions, Adult Education, Enrollment Management, Higher Education, Student Financial Aid, Student Affairs, Distance Learning, Student Recruiting, Staff Development, Retaining Customers, Academic Advising, Resume Writing
Education
University of Phoenix 2009 — 2011
Bachelor's degree, Human Services, General
University of Phoenix 2006 — 2008
Associate, Health Administration
Southwest Airlines March 2009 - Present
Southwest Airlines December 2006 - March 2009
GTE/Verizon July 2000 - November 2003
Skills
Customer Service, Call Centers, Customer Satisfaction, Proficient in Microsoft..., Process Improvement, Training, Outlook, Software Documentation
Education
University of Phoenix 1998 — 2003
Bachelor of Science (B.S.), Business Management
Moon Valley High School 1967 — 1971
High School Diploma, General Education
Southwest Airlines September 2009 - Present
Mesa Airlines March 2009 - September 2009
Cox Communications 2002 - 2008
Skills
System Administration, Aviation
Education
University of Phoenix 2010 — 2011
Master of Business Administration (MBA), Business Administration and Management, General, 3.8 GPA
Southwest Airlines April 2014 - Present
Southwest Airlines December 2008 - April 2014
Southwest Airlines January 2008 - December 2008
Southwest Airlines August 2005 - January 2008
Southwest Airlines December 2003 - August 2005
Southwest Airlines May 2001 - December 2003
Southwest Airlines November 1998 - May 2001
Southwest Airlines February 1996 - November 1998
Southwest Airlines November 1994 - February 1996
Skills
Aviation
Education
University of Science and Arts of Oklahoma 1984 — 1986
Southwest Airlines
Skills
Aviation Security, Airlines, Air Freight, Commercial Aviation, Aircraft Maintenance, Aviation, Airports, Aircraft, Flight Planning, Flights, Airport Management
Education
University of Phoenix 1998 — 2001
Cook County Sheriff's Department December 2002 - Present
Southwest Airlines April 1997 - December 2002
United States Air Force February 1993 - February 1997
Education
University of Phoenix 2004 — 2006
Southwest Airlines November 2013 - Present
Southwest Airlines July 2006 - November 2013
Skills
Sarbanes-Oxley Act, Essbase, Financial Reporting, Financial Analysis, General Ledger, Financial Accounting, Sarbanes-Oxley, Forecasting, Accounting, SAP, Accounts Payable, Accounts Receivable, Process Improvement, Budgets, Access, Business Analysis, QuickBooks, Payroll
Education
University of Phoenix 2002 — 2005
MBA, Technology Management
Jackson State University 1998 — 2001
BA, Finance
Marcolin April 2012 - Present
Chamilia August 2010 - April 2012
Premier Beauty Supply October 2008 - July 2010
Adeza Biomedical December 2005 - April 2007
The Journal Record August 2003 - December 2005
Southwest Airlines January 2002 - August 2003
Skills
Merchandising, Fashion, Brand Development, Luxury, Selling, New Business Development, Trade Shows, Event Management, Negotiation, Visual Merchandising, Retail, Forecasting, Luxury Goods, Sales
Education
University of Oklahoma 1996 — 2001
Bachelor, Business Administration; International Business and Marketing
Universidad de Autonoma
Spanish
ShotSpotter, Inc. July 2012 - Present
ShotSpotter, Inc. June 2011 - July 2012
City of San Jose July 2001 - July 2011
Ann Wells Personnel February 1999 - February 2001
Southwest Airlines January 1997 - August 2000
Skills
Customer Service, Marketing Strategy, Government, Program Management, Policy, Process Improvement, Leadership, Emergency Management, Project Management, Management, Analysis, Integration, Software Documentation, Contract Management, SaaS, Negotiation, Recruiting, Vendor Management, Product Management, Quality Assurance, Human Resources, Security, Project Planning, Training, Business Analysis, Team Leadership, Cloud Computing, Strategic Planning, Cross-functional Team..., Start-ups, Research, Telecommunications, Operations Management, Business Development, Strategy, Team Building, UPS Shipping, Salesforce Administrator, Service Management, TCP/IP, SQL, Motorola Canopy, Remote Troubleshooting, Manage Client..., Atlassian JIRA, Confluence, Wireless Sensor Networks, AT&T Business Direct, Cellular Communications, Salesforce.com
Education
University of Phoenix 2002 — 2006
BS In Business Management, Business Administration and Management, General
Southwest Airlines November 2013 - Present
Southwest Airlines August 2010 - November 2013
Southwest Airlines March 2006 - August 2010
Southwest Airlines May 2001 - March 2006
Skills
Testing, Airlines, Engineering, Aviation, Commercial Aviation, Business Analysis, Process Improvement, SDLC, Requirements Analysis, Program Management, Vendor Management, Business Process..., Visio, Project Management, Integration, Requirements Gathering, Automation, Flights, Airports
Education
University of Oklahoma 1996 — 2000
Bachelor of Business Administration, Management Information Systems
Southwest Airlines March 2004 - Present
U.s.Tent & Event Intl September 1997 - December 2000
Circus Circus Vegas December 1979 - March 1997
Skills
Airlines, Flights, Commercial Aviation, Aviation, Flight Safety, Airports, Aircraft, Flight Planning, Charter, Aviation Security, Civil Aviation, Aircraft Maintenance, B737, CFI, Airport Management
Education
University of Phoenix
Associate of Arts and Sciences (AAS), Health Services Administration
Southwest Airlines October 2009 - Present
Education
University of Phoenix-Milwaukee Campus 2003 — 2005
MAOM, Organizational Management
University of Wisconsin-Milwaukee
BFA, Dance
Southwest Airlines 1993 - 2004
Skills
Customer Service, Computer Literate, Quickbooks, Personality, Conflict Resolution, Confidentiality, Self Starter, Self-confidence, Hard Worker, QuickBooks
Education
University of Phoenix 2010 — 2012
AA, Healthcare Administration
Notary Acquisitions & Sales, LLC 2007 - Present
Coldwell Banker Beachside March 2002 - Present
American Airlines March 1998 - Present
Southwest Airlines 1996 - 1997
ATA 1995 - 1996
Skills
Receptive, Energetic, Problem Solving, Hospitality, Luxury, Sabre, Real Estate, Contract Negotiation, Negotiation, Customer Service, Budgets, Airlines, Yield Management, Revenue Analysis, Relocation, Purchasing
Education
Penn Foster College
Associate of Science (AS), Banking, Corporate, Finance, and Securities Law
University of Phoenix
Bachelor of Science (B.S.), Health/Health Care Administration/Management, 3.85
Southwest Airlines March 2013 - Present
American Airlines December 2012 - March 2013
American Airlines April 2009 - August 2012
Turbomeca USA January 2007 - February 2009
American Airlines April 2004 - February 2007
United Airlines August 1986 - October 2002
Tracor Aviation November 1984 - August 1986
EVERGREEN HELICOPTERS INC January 1983 - June 1984
US Army June 1977 - June 1983
Skills
Airframe and powerplant..., AMT, A&P License., Flights, Human Factors, System Safety, Systems Engineering, Engineering Management, Engineering, Helicopters, Aircraft Design, Aircraft, Aerospace, Airworthiness, Aviation, Overhaul, Inspection
Education
University of Phoenix 2005 — 2013
Doctor Business Administration (DBA), Business Administration and Management, General, 3.8
University of Phoenix-South Florida Campus 2002 — 2005
Master of Business Administration (MBA), Business Administration and Management, General, 3.8
San Jose State University 1984 — 1988
Bachelor of Science (BS), Aeronautical/Aerospace Engineering Technology
Northrop University 1981 — 1983
Associate of Science (A.S.), Airframe and Powerplant, 3.8
Convergys August 2012 - Present
Southwest Airlines July 2008 - January 2009
ADP October 2007 - July 2008
Skills
Payroll, ADP systems, Kronos, Microsoft Office, Microsoft Excel, Ten Key, Exceptional problem..., Teamwork
Education
University of Phoenix 2010 — 2013
Business/Commerce, General
Computer Career Center 2004 — 2005
Certification, Medical Office Assistant/Specialist
Southwest Airlines March 2007 - Present
Skills
Airlines, Aviation Security, Airports, Aviation
Education
University of San Francisco
Bachelor of Science (B.S.), Organizational Behavior Studies
Lifestyles Unlimited April 2011 - Present
Southwest Airlines September 2001 - September 2009
Education
University of Oklahoma 1994 — 1997
Bachelor of Arts (BA), Organizational Communication, General
Midwest City High 1979 — 1982
Metro Networks September 2000 - Present
Southwest Airlines October 1993 - Present
CBS TV/RADIO February 1993 - January 2010
Skills
Radio Broadcasting
Education
University of South Carolina-Columbia 1979 — 1983
Bachelor of Arts (B.A.), Communication and Media Studies
Southwest Airlines January 1991 - Present
Southwest Airlines January 1991 - Present
Skills
Airlines, Flights, Airports, Aircraft, Charter
Education
University of Santa Monica 2005 — 2006
Spiritual Psychology
Southwest Airlines SupervisorAirTran Airways2006 - 2012
Skills
Teamwork, Airports, Aviation, Airlines, Process Improvement, Team Leadership
Education
University of Phoenix
Bachelor's degree, Information Technology
Southwest Airlines August 1983 - Present
US Navy September 1975 - May 1982
Education
University of Pittsburgh 1970 — 1974
ANN INC. 2011 - 2013
Southwest Airlines October 1998 - December 2009
Education
University of Puget Sound 1992 — 1994
did not graduate, Music Performance, General
redmond high school 1989 — 1992
diploma
Demandware March 2010 - Present
Tomax Corporation March 2010 - April 2015
TRX, a Concur Company August 2001 - April 2009
Southwest Airlines January 1994 - July 2000
Skills
SQL, Databases, Microsoft SQL Server, XML, Software Documentation, JavaScript, Oracle, Unix, Linux, HTML, SharePoint, Customer Service, Team Leadership, SDLC, Account Management, Business Analysis
Education
Weber State University 2010 — 2016
Network Technology Management, Business/Multimedia Technologies
University of Phoenix 2006 — 2008
Associate of Arts (AA), Criminal Justice/Police Science
Southwest Airlines April 1995 - Present
Education
University of Oregon
Bachelor's degree, Accounting and Finance