Standards of Excellence
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Standards of Excellence Employees
Communicaid Language Solutions June 2011 - June 2014
San Jose Earthquakes March 2011 - October 2012
Alexander Community Law Center August 2009 - March 2011
Hermanas Unidas Inc September 2009 - June 2010
Standards of Excellence June 2008 - August 2009
Norman Y. Mineta San Jose Int'l Airport September 2007 - March 2008
Skills
Time Management, Translation, Spanish, Microsoft Excel, Microsoft Word, Microsoft Office, Marketing, Customer Service, PowerPoint, Event Management, Sales, Event Planning, Research, Social Media, Social Networking, Outlook, Training, Advertising, Project Management, Budgets, Management, Recruiting, Localization, English, Leadership
Education
Santa Clara University 2006 — 2011
B.A Spanish Language and B.S. Business Management
Mission College 2013 — 2015
Project Management Certification
Friedmans Appliance Kitchen Bath April 2006 - Present
Standards of Excellence January 2003 - April 2006
Expo Design Center January 2000 - January 2003
Skills
Customer Service, Marketing, Merchandising, Team Building, New Business Development, Shrinkage, Inventory Management, Retail, Sales, Sales Management, Trend Analysis, Store Management, Profit, Visual Merchandising, Loss Prevention, P&L, Retail Sales, Pricing, Inventory Control, Driving Results, Planograms
Education
Cypress College 1997 — 2000
Pacifica high school 1993 — 1997
IOIPay Crystal Solutions May 2014 - Present
BestWorldsWeb January 2012 - November 2013
Standards of Excellence 2011 - 2012
Gold4Surveys.com 2008 - 2011
Skills
C#, ASP.NET, MVC, T-SQL, Entity Framework, IIS, Git, XSD, IoC, Dependency Injection, XML, CSS, PHP, HTML, SEO, WordPress, JavaScript, Google Analytics, Photoshop, Magento, HTML 5, Web Development, Visual Basic, .NET, SQL, SEM, VB.NET, SDLC, Microsoft Excel, Visual Studio, CMS, E-commerce, Microsoft SQL Server, MySQL, jQuery
Education
San Diego State University-California State University
Bachelor of Science, Information Systems
Phillips Real Estate Services November 2013 - Present
OD Excellence June 2013 - November 2013
Standards of Excellence October 2012 - April 2013
Standards of Excellence November 2011 - October 2012
Bankers Life and Casualty August 2011 - November 2011
GameStop May 2008 - August 2011
Skills
Customer Service, Phone Skills, Typing, Management, Computers, Microsoft Office, Microsoft Excel, Microsoft Word, JDE Enterprise One, Goldmine, Windows, Mac OS
Education
University of California, Santa Cruz 2004 — 2007
Bachelor of Arts, Psychology
Miele April 2014 - Present
Standards of Excellence and Westar Kitchen & Bath August 2011 - April 2014
Standards of Excellence March 2005 - August 2011
Standards of Excellence November 2000 - March 2005
Standards of Excellence (McPhails Appliance) April 1986 - November 2000
Standards of Excellence (McPhails Appliance) June 1983 - January 1986
Standards of Excellence (McPhails Appliance) April 1978 - June 1983
Skills
Income Statement, Sales Management, Retail, Trade Shows, Marketing Strategy, Merchandising, Leadership, Management, Team Leadership, Training, Sales, Team Building, Forecasting, Pricing, New Business Development, Inventory Management, Customer Service, P&L Management, Sales Operations, Strategy, Budgets, Consumer Products, Operations Management, Purchasing, Wholesale, Inventory Control, Customer Satisfaction, Product Development, B2B, Account Management, Selling, Product Marketing, Marketing Management, Sales Process, Manufacturing, Strategic Planning, Marketing, Key Account Development, Product Launch, National Accounts, Negotiation, Competitive Analysis, Key Account Management, Profit, Cross-functional Team..., Direct Sales, Market Planning, Sales Presentations, Salesforce.com, Cold Calling
Education
San Jose State University 1976 — 1978
Aeronautical Program
West Valley College 1974 — 1976
Associate of Arts (AA), General Studies
Sunshine Roasters October 2013 - Present
Grebitus Jewelers November 2012 - July 2013
California State University August 2008 - May 2012
California State University July 2009 - May 2010
Standards of Excellence July 2007 - May 2008
Macy’s Lancome Cosmetics August 2004 - May 2007
Skills
Customer Service, Social Media, Microsoft Word, Microsoft Office, Teamwork, Microsoft Excel, Time Management, Visual Merchandising, Marketing, Outlook, Creativity, Organization, Problem Solving, Interpersonal Skill, Eye for Details, Always Punctual, Research Information, Persistence, Determination, Creative Work, Customer-focused Selling, Writing, Establishing New..., Accounts Payable &...
Education
California State University 2008 — 2012
B.A. of Arts, Studio Arts, General
Santa Rosa Junior College 1997 — 2001
Associate of Arts (A.A.), Art/Art Studies, General
Standards of Excellence February 2006 - September 2012
Skills
Team Leadership, Customer Service, Process Improvement
Education
El Centro College 2012 — 2016
Diagnostic Medical Sonography/Sonographer and Ultrasound Technician
Sanford-Brown College-Dallas 2014 — 2015
Medical diagnostic sonographer, Ultrasound physics
24 Hour Fitness August 2007 - Present
Taylor Woodrow Homes 1999 - 2000
Standards of Excellence 1992 - 1998
Parr Lumber Company 1994 - 1996
Skills
Nutrition, Sports Nutrition, NASM, Interior Design, Home Appliances, Corrective Exercise, Sports, Fitness Instruction, Exercise, Team Building, Sales, Cardio, Endurance, Fitness Training, Strength Training, Fitness
Education
University of Oregon 1981 — 1986
Bachelor's degree, Speech Communication and Rhetoric
Crescent Valley High School 1978 — 1981
Standards of Excellence 2010 - 2012
Corporate Allocation Services July 2008 - July 2010
Fleet Services, Inc 2006 - 2008
Downey Unified School District 2004 - 2006
Kresofsky & Associates 2003 - 2004
Knott's Berry Farm 1998 - 2002
Skills
Implemented a reading..., Established a system...
Education
National University 2004 — 2008
Bachelor of Arts, Interdisciplinary Studies
Cerritos College
USC
Valley Christian High School
Finance July 2013 - Present
Pace Supply Inc. August 2010 - July 2013
Standards of Excellence April 2007 - December 2009
Skills
Financial Accounting, Corporate Finance, Managerial Finance, Financial Analysis, Banking, Financial Modeling, Risk Management, Credit, Strategic Financial..., Financial Reporting
Education
Santa Rosa Junior College 1996 — 1997
Accounting and Finance
Pacific Sales Kitchen and Bath September 2008 - Present
DreamMaker Bath & Kitchen Remodeling March 2007 - April 2008
Standards of Excellence April 2006 - March 2007
T. Michael's Designs July 2005 - June 2006
The Home Depot June 1987 - July 2005
Skills
Lighting, Furnishings, Purchasing, Plumbing, Customer Service, Sales Management, Team Building, Retail, Sales, Inventory Management, Kitchen & Bath Design, Merchandising, Inventory Control, Forecasting, Budgets, Operations Management, Sales Operations, Pricing, Wholesale, Selling, New Business Development, Interior Design, Management, Bathrooms, Trade Shows, Profit, Account Management, Visual Merchandising, Store Management, P&L Management, Construction, Negotiation, Contract Negotiation, Customer Satisfaction, Retail Sales, Training, Team Leadership, Renovation, Income Statement, Sales Process, Cold Calling, Hiring, Leadership, Direct Sales, Big Box, Customer Experience, Process Scheduler, Loss Prevention, Coaching, Building Materials
Education
American InterContinental University 2006 — 2007
BFA, Graphic/Digital Design
San Diego State 1986 — 1989
Interior Design, Business
Mills College 1985 — 1986
Communications
BSH Home Appliances August 2013 - Present
BSH Home Appliance March 2012 - August 2013
Fixtures Living March 2011 - March 2012
Standards of Excellence December 2001 - January 2009
Skills
Sales Operations, Sales, Sales Management, Product Launch, Marketing Strategy, Marketing Management, Forecasting, Pricing, Product Marketing, Key Account Development, Competitive Analysis, Trade Shows, Market Planning, Key Account Management, Consumer Products, Merchandising, Brand Management
Education
Rio Hondo College 1978 — 1980
General Studies and Business Operations
One Day Academy September 2004 - Present
Standards of Excellence January 1999 - Present
Skills
Coaching, Team Building, Public Speaking, Higher Education
Education
Stephen F. Austin State University 1973 — 1975
Double Music / Math Major; Double English / Chemistry Minor
PSAV August 2014 - Present
ODD Video Productions March 1999 - Present
PSAV July 2013 - August 2014
AVT Event Technologies, Inc December 2012 - July 2013
PSAV June 2011 - October 2011
Standards of Excellence September 2005 - June 2010
The Home Depot September 1986 - March 2005
Skills
Purchasing, Retail, Inventory Management, Sales Management, Inventory Control, Budgets, Forecasting, Customer Service, Income Statement, Sales, JD Edwards, Management, Leadership, Marketing, Merchandising, Recruiting, Training, Competitive Analysis, Advertising, Strategic Planning, Event Planning, Sales Operations, Customer Satisfaction, Trade Shows, Project Planning, Pricing, Account Management, P&L Management, Operations Management, Team Building, Selling, New Business Development, Public Relations, Team Leadership, Negotiation, Sales Process, Contract Negotiation, Event Management, Marketing Strategy, Key Account Management, Product Marketing, P&L
Education
University of Phoenix 2004 — 2010
BS/BM, Business Management
Time Warner Cable Business Class May 2011 - Present
Standards of Excellence October 2010 - May 2011
CORESTAFF Services October 2009 - September 2010
Gavin Newsom Campaign for Governor September 2009 - November 2009
ERVIN AD Integrated Marketing September 2007 - January 2008
Billabong July 2005 - September 2007
Skills
Time Management, Marketing, Marketing Strategy, Temporary Placement, Advertising, Salesforce.com, Trade Shows, Team Leadership, Team Building, Microsoft Excel, Microsoft Office, Social Media Marketing, Merchandising, Marketing Communications, Forecasting, Process Improvement
Education
California State University-Fullerton 2004 — 2007
Bachelor's degree, Communications Journalism Emphasis, Communication and Media Studies
California State University-Fullerton 2000 — 2004
Associate's degree, General Studies
Samuel Merritt University March 2015 - Present
United States University November 2012 - March 2015
Standards of Excellence August 2010 - February 2012
Fry's Electronics April 1997 - September 2009
Skills
Merchandising, Inventory Management, Forecasting, Sales, Retail, Customer Service, Marketing, Management, Pricing, Sales Operations, Marketing Strategy, Purchasing, Product Marketing, Cold Calling, Leadership, Microsoft Office
Education
San Diego State University-California State University 1992 — 1994
MBA, Business Administration - Marketing
University of California, San Diego 1984 — 1989
BA, Quantitative Economics and Decision Sciences
Villeroy & Boch/St. Thomas Creations June 2010 - Present
Standards of Excellence 2009 - 2010
TG The Thomas Group, LLC 2003 - 2010
Winter Park Bath & Hardware 2006 - 2009
Axent/Regatta 2003 - 2006
Michael Thomas Fine Brassworks 2001 - 2003
Altman's 1999 - 2001
St. Thomas Creations 1987 - 2001
Skills
Bathrooms, Plumbing, Product Marketing, New Business Development, Product Development, Merchandising, Strategic Planning, Sales Management, Manufacturing, Team Building, Customer Relations, Marketing Strategy, Negotiation, Budgeting
Education
Kotler Marketing Group 1998 — 1999
Twelve-month Marketing/Training Program
Robert H. Schaffer & Associates 1998 — 1999
Rapid Executive Growth Program
Rockhurst College 1994 — 1995
Web Development & Design
California State University-Long Beach
ACS Marketing February 2010 - Present
The Furniture Guild 2013 - 2013
Standards of Excellence October 2008 - April 2010
Hastings Tile & Bath February 2006 - February 2008
European Bath, Kitchen, Tile & Stone February 2004 - February 2006
Skills
Sales Management, Employee Training, Microsoft Excel, PowerPoint, Microsoft Word, Sustainable Design, Sustainability, Sales Presentations, Long-term Customer..., Marketing, Building Materials, New Business Development, Sales
Education
Mt. San Jacinto Community College District
Sub-Zero Group, Inc. November 2013 - Present
Vermont Castings Group February 2013 - July 2013
Pew Law Center February 2012 - February 2013
Whirlpool Corporation June 2010 - April 2012
Whirlpool Corporation September 2008 - May 2010
Standards of Excellence August 2006 - September 2008
Standards of Excellence June 2004 - July 2006
Standards of Excellence April 2002 - May 2004
Standards of Excellence February 2001 - April 2002
Skills
Sales Management, P&L Accountability, Cross-functional Team..., Sales Operations, Sales Process, Written & Oral..., Marketing Communications, Training, Communication, Key Account Management, Organizational..., Leadership..., CRM databases, Infusionsoft, Long-term Customer..., Income Statement, Business Strategy, Lead Generation, Sales, Customer Satisfaction, Strategic Partnerships, Pricing, Leadership, Marketing, Sales Rep Training, P&L, Forecasting
Education
University of Phoenix 2004 — 2007
BS, Business Administration and Management, General & Marketing
Rapport Leadership International 2006 — 2006
Leadership Breakthrough 1
West Valley College 2001 — 2004
General Studies
Harvard Management Mentor Online Courses
Visit Santa Rosa September 2015 - Present
D&A Communications February 2014 - September 2015
D&A Communications May 2013 - January 2014
amore & co. March 2011 - January 2014
California Travel and Tourism Commission May 2010 - February 2011
California Travel & Tourism Commission August 2006 - May 2010
Standards of Excellence December 2003 - August 2006
City of South Lake Tahoe Parks and Recreation December 1999 - January 2001
Skills
Marketing Communications, Event Management, Media Relations, Public Relations, Blogging, Social Media Marketing, Editing, Writing, Promotions, Event Planning, Social Media, Press Releases, Online Marketing, Advertising, Facebook, Strategy, Leadership, Public Speaking, Content Strategy, Management, Community Outreach, Crisis Communications, Strategic Communications, Marketing, Newsletters, Social Networking, Email Marketing, Copywriting, Marketing Strategy, Internal Communications, Copy Editing, Digital Media, Brand Management, Publicity
Education
Sonoma State University 2000 — 2004
BA Communications, Music Business, Public Relations
South Tahoe High School 1996 — 2000
Diploma, General Education, theater, band
PM Builder Sales 2007 - Present
Standards of Excellence 2005 - 2007
The Westye Group 2000 - 2005
Skills
Contractors, Trade Shows, Sales Management, Retail, Purchasing, Construction, New Business Development, Marketing Strategy, Merchandising, Sales, Negotiation, Income Statement, Inventory Management, Budgets, Sales Process, Forecasting, Team Building, Account Management, Customer Service, Inventory Control, Sales Operations, Wholesale, Selling, B2B, Pricing, Marketing, Outside Sales, Time Management, Customer Satisfaction, Key Account Development, Product Marketing, Strategic Planning, Sales Presentations, Contract Negotiation, Flooring, Building Materials, Product Development, Direct Sales, Key Account Management, Operations Management, Management, Market Planning
Education
California State University-Long Beach 1981 — 1983
Bachelor's degree, Psychology
Cerritos College 1972 — 1975
AA, Psychology
Medtronic September 2012 - Present
Standards of Excellence August 2011 - September 2012
State Farm Insurance December 2007 - July 2011
Between the Fences Landscaping December 2000 - December 2007
Lamb's Janitorial January 2001 - January 2005
Skills
Customer Service, Insurance, Outlook, Underwriting, Coaching, Team Building, Process Improvement, Time Management, Strategic Planning, Microsoft Word, Microsoft Excel, Property & Casualty..., Microsoft Office, PowerPoint, Budgets
Education
University of Phoenix 2008 — 2012
Bachelors, Business Management
Luxe Home Design, Inc September 2013 - Present
Pirch (formerly Fixtures Living, Inc.) July 2010 - June 2012
Standards of Excellence October 2001 - June 2010
Expo Design Center (A Home Depot Company) March 1996 - October 2001
CADA, Inc. January 1990 - October 1999
Skills
Cabinetry, Bathrooms, Remodeling, Residential, Merchandising, Sales Management, Space Planning, Plumbing, Interior Design, Remodels, Inventory Management, Renovation, Construction, Retail, Lighting Design, showrooms, P & L Ownership, Color Theory, Space-planning, Purchasing, Flooring, Wholesale, Space planning, Sales, Residential Homes, Furniture, Furnishings, Building Materials, Management, Sales Operations, Finish, P&L Management, Trade Shows, Tiles, Millwork, Floor Plans
Education
University of California, Riverside
Interior Design
SEPHORA March 2015 - Present
Duncan/Channon November 2013 - January 2015
Bandago January 2013 - November 2013
Standards of Excellence September 2009 - June 2012
Very Intimate Pleasures June 2009 - August 2011
Gap Inc. January 2010 - February 2011
Business Capital May 2008 - April 2009
Gamescape North October 2007 - July 2008
Skills
Customer Satisfaction, Customer Service, Facebook, Data Entry, Training, Social Media, Marketing, Sales, Management, Research, Social Networking, Social Media Marketing, Event Planning, Outlook, Yelp, Filing, Telephone Reception, Microsoft Office, Blogging, Market Research, Problem Solving, Email Marketing, Salesforce.com, Mail Merge, Office Management, Purchasing, Organization Skills
Education
College of Marin
Expeditors April 2014 - Present
Microsoft October 2013 - April 2014
Expeditors May 2012 - April 2014
Euroconcepts July 2009 - April 2012
Standards of Excellence March 2008 - June 2009
Standards of Excellence January 2002 - March 2008
De/Em Dance Collective February 2004 - April 2007
JDSU 2000 - 2001
Skills
Client Relationship..., Presenter, Attention To Detail, kitchen design, Cabinetry, Plumbing, Product Demonstration, Consultation, Purchasing, Inventory Management, SketchUp, AutoCAD, Training & Development, Client Interfacing, Interior Design, Customer Relations, Microsoft Office, Sales Management, Public Speaking, Marketing Strategy, Countertops, Logistics, Air Freight, Freight Forwarding, Key Account Management, Freight, Trade Compliance, Sales, Management, Sales Operations, Leadership
Education
Santa Rosa Junior College 1999 — 2003
AA, Dance. Communications, Humanities
TeeVax Home Appliance and Kitchen Center October 2011 - Present
Lowes July 2006 - July 2008
Standards of Excellence November 2005 - June 2006
U.S. Army June 1993 - June 1996
Skills
Forklift Operator, Inventory Control, Container, Distribution Center..., Freight, Home Appliances, Warehouse Management, Warehousing
Education
Santa Rosa Junior College 2010 — 2011
Information Technology
Tandem Product Solutions January 2014 - Present
American Range Corporation November 2011 - December 2013
Independent Consultant as Sales/Marketing category January 2009 - January 2011
Cheng Products LLC 2006 - 2009
LakeView Appliance Distributing, Inc. 2005 - 2008
LakeView Distribution January 2004 - December 2007
Standards of Excellence 1988 - 2004
Skills
Networking, Retail, New Business Development, Product Development, Marketing, Brand Development, Trade Shows, Sales Management, Sales, Management, Project Management, Marketing Strategy, Merchandising, Inventory Management, Key Account Management, Strategy, Sales Operations, Purchasing, Business Development, Product Marketing, B2B, Pricing, Competitive Analysis, Cross-functional Team..., Account Management, P&L Management, Forecasting, Marketing Management, Income Statement, Product Launch, Sales Presentations, Market Planning, Consumer Products, Brand Management, Key Account Development, Trade Marketing, Business Planning, Product Management, Selling, Negotiation, Strategic Planning, Contract Negotiation, Sales Process, Direct Sales, Market Research, Team Building, Business Strategy, Leadership, Customer Satisfaction, Start-ups
Education
San Jose State University 1982 — 1986
BSBA, Management
Sunshine Properties November 2005 - Present
Pacific Sales Kitchen and Bath May 1996 - December 2006
Standards of Excellence August 1985 - January 1996
Skills
Land, Property Management, Custom Homes, Home, Sellers, Foreclosures, Short Sales, REO, Investment Properties, First Time Home Buyers, Single Family Homes, Condos, Investors, Real Estate, Investments, Income Properties, New Home Sales, Residential Homes, Buyer Representation, Luxury, Real Property, New Homes, Real Estate Transactions, Townhomes, Relocation, Listings, HUD, Rentals, Seniors
Education
National University 1977 — 1980
M.B.A, Business, Marketing
Monark Premium Appliances 2004 - Present
NKBA-Sierra Nevada Chapter 2006 - 2011
Standards of Excellence 1998 - 2004
Skills
Customer Service, Sales Management, Retail, Purchasing, VoIP, Sales, Forecasting, Inventory Management, Team Building, Pricing, Sales Operations, Merchandising, P&L, Selling, Budgets, B2B, Trade Shows, Account Management, Product Marketing, New Business Development, Wholesale, Marketing Strategy, Customer Satisfaction, Product Development
Education
Santa Rosa Junior College 2000 — 2003
Business Courses
University of Nevada-Reno 1979 — 1982
Accounting/economics
Blount International, Inc. June 2014 - Present
Blount May 2013 - Present
Blount International, Inc. August 2013 - April 2014
Blount December 2011 - May 2013
Blount February 2011 - December 2011
Blount March 2010 - February 2011
Standards of Excellence April 2008 - November 2008
Fleetwood Homes, Inc August 2004 - October 2007
Hot Topic May 2003 - August 2004
Larkin's Garage July 1998 - March 2003
Skills
Continuous Improvement, Lean Manufacturing, Kaizen, Value Stream Mapping, 5S, Cross-functional Team..., Manufacturing, Process Improvement, SPC, Manufacturing..., Root Cause Analysis, Kanban, TPM, Materials Management, Manufacturing Operations, Machining, MRP, Manufacturing..., FMEA, SAP
Education
Clackamas Community College 2012 — 2017
Associate's degree, Manufacturing Engineering Technology/Technician
Standards of Exellence June 2011 - November 2011
Standards of Excellence 2011 - 2011
Redwood Toxicology October 2007 - December 2010
Santa Rosa Memorial Hospital June 2005 - July 2007
Skills
Type 60wpm, Clerical Skills, Healthcare
Education
University of Phoenix 2011 — 2013
Associates Of Arts with Concentration on Medical Administration, I have not graduated yet
Empire College
Retail Observer June 2007 - Present
NARI of San Jose January 2001 - December 2007
San Jose Magazine January 2001 - March 2006
Ferguson Enterprises 2006 - 2006
Standards of Excellence 1992 - 1997
Disneyland Resort 1981 - 1984
Skills
Merchandising, Brand Development, Brand Awareness, Sales Presentations, Trade Shows, Strategic Partnerships, New Business Development, Retail, Advertising Sales, Marketing Strategy, B2B, Product Development, Key Account Management, Lead Generation, Product Marketing, B2B Marketing, Direct Marketing, Promotions, Creative Development, Email Marketing, Marketing Communications, Strategy Development, Strategic Planning, Marketing Management, Digital Marketing, Sales Management, Event Marketing, Social Media Marketing, Online Marketing, Advertising, Online Advertising, Media Planning, Public Relations, Social Media, Account Management, Sales, Marketing, Brand Management, Digital Media, Customer Acquisition, Event Management, Relationship Marketing, Social Networking, Direct Sales, Leadership, Creative Direction, Integrated Marketing, Sales Operations, Strategy, Event Planning
Education
Evergreen Valley College 1988 — 1989
Orange Coast College 1981 — 1983
PIRCH October 2010 - Present
Standards of Excellence September 2009 - October 2011
Westar Kitchen and Bath April 2002 - September 2009
Skills
Retail, Sales, Trade Shows, Wholesale, Customer Service, Merchandising, Sales Management, Sales Operations, Inventory Management, Purchasing, Team Building, Building Materials, Plumbing, Cabinetry, Forecasting, Pricing, Account Management, New Business Development, Management, Marketing Strategy, Budgets, Strategic Planning, Guitar, Product Development, Flooring, Marketing, Drums, Band, Bass, Martial Arts, Pricing Strategy, Construction, Construction Management, Construction Site..., Equipment Installation, Troubleshooting, Problem Solving, Human Resources, Project Staffing, Negotiation, Contract Negotiation, Leadership, Competitive Analysis, Operations Management, Key Account Management
Education
Mesa Community College 2006 — 2008
audio engineering
Lowe's Companies, Inc. June 2010 - Present
Standards of Excellence March 2006 - August 2009
Expo Design Center June 1995 - March 2006
Dixieline Lumber Co June 1987 - June 1995
Education
Torrey Pines High School 1978 — 1981
High School Diploma
San Diego State University-California State University
Business, Management, Marketing, and Related Support Services
Monark Premium Appliance Co. April 2014 - Present
Avon Products June 2011 - Present
Standards of Excellence August 2011 - April 2014
Standards of Excellence via Spherion April 2011 - August 2011
Geek Squad September 2010 - April 2011
Skills
Social Media, Customer Service, Microsoft Office, Outlook, Event Planning, Microsoft Word, Retail, Microsoft Excel, Sales, PowerPoint, Public Speaking, Marketing, Inventory Management, Time Management, Merchandising, Facebook, Blogging, Research, Social Media Marketing, Public Relations, Event Management, Access, Training, Customer Satisfaction, Social Networking
Education
Diablo Valley College 2009 — 2020
English
Ferguson Enterprises May 2008 - Present
Standards of Excellence January 2005 - May 2008
Karl Strauss Brewing Company, Carlsbad 2002 - 2004
Claim Jumper Restaurants, Carlsbad 2001 - 2003
Skills
Sales, Account Management, Customer Service, Sales Management, Sales Operations, New Business Development, Marketing, Retail, Inventory Management, Marketing Strategy
Education
California State University-San Marcos 1997 — 2000
Political Science and Government
Skyepoet 2007 - Present
Standard's of Excellence October 2010 - January 2012
Barbeques Galore September 2007 - August 2010
Select Comfort January 2005 - July 2007
Motherhood Maternity 2002 - 2005
The Bombay Company 2000 - 2003
Victoria's Secret 1998 - 2000
Skills
Painting, Drawing, Illustration, Graphic Design, Photography, Logo Design, Concept Design, Murals, Sales Management, Outside Sales, Entrepreneurship, Leadership, Event Management, Event Planning, Cold Calling, Determination, Competitive, Sales, Retail, Merchandising, Advertising, Wholesale, Furniture, Space planning, Trade Shows, Furnishings, Fashion, Inventory Management, Plumbing, Inventory Control, Profit, Visual Merchandising, Hiring, Retail Sales, Kitchen, Product Development, Customer Service, Store Management, Team Building, Pricing, Loss Prevention, Microsoft Office, Sales Presentations, Bathrooms, Training, Sales Operations, New Business Development, Management, Art, Purchasing
Education
Community College of Southern Nevada 1997 — 1999
Marketing, Graphic Artist, Typography
Cimarron Memorial High School 1994 — 1998
Diploma, Art/Art Studies, General
Almo Corporation August 2014 - Present
Sacramento Building Products 2013 - 2014
Masters Wholesale Distributing 2004 - 2013
Standards of Excellence 1993 - 2004
GE 1986 - 1992
Skills
Sales Management, Inventory Management, New Business Development, Purchasing, Operations Management, Negotiation, Team Building, Strategic Planning, Sales, Customer Service, Account Management, Retail, Direct Sales, Merchandising, General Manager, General Management, Management, Sales Operations, Business Planning, P&L Management, Marketing Strategy
Education
University of Louisville 1979 — 1982
Bachelor's degree, Business Administration, Management and Operations, 3.0
University of Kentucky 1976 — 1979
Associate of Science (AS), Marketing, 3.0
Snyder Diamond February 2013 - Present
Kiva Kitchen & Bath September 2012 - February 2013
Friedmans Appliance Kitchen Bath January 2012 - September 2012
STANDARDS OF EXCELLENCE June 2011 - January 2012
Ferguson Enterprises June 2005 - April 2011
Standards of Excellence - Huntington Beach, CA 2011 - 2011
MIELE USA - BEVERLY HILLS SHOWROOM 1999 - 2003
Skills
DESIGN, CONSTRUCTION, MANAGEMENT, Merchandising, Space-planning, Wholesale, Purchasing, Inventory Management, Advertising, New Business Development, Marketing Strategy, Marketing, Account Management, B2B, Budgets, Building Materials, Cold Calling, Construction, Customer Satisfaction, Customer Service, Direct Sales, Floor Plans, Furnishings, Furniture, Interior Architecture, Key Account Management, Kitchen, Management, Microsoft Office, Microsoft Word, Negotiation, Outside Sales, Plumbing, Pricing, Product Development, Product Marketing, Retail, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Selling, Showrooms, Space Planning, Space planning, Strategic Planning, Team Building, Team Leadership, Tiles
Education
BYU
DESIGN
University of Utah
DESIGN
Symmetry Electronics November 2011 - Present
Wine Warehouse July 2011 - October 2011
Standards of Excellence March 2010 - July 2011
RC Willey Home Furnishings May 2006 - March 2010
Best Buy June 2003 - May 2006
Skills
Event Planning, Account Management, Product Marketing, Marketing, Team Leadership, Customer Service, Sales, Microsoft Office, New Business Development, Negotiation, Product Management, Microsoft Excel, PowerPoint, Product Development, Electronics, Wireless, Sales Management, Consumer Electronics, Sales Operations, Strategic Partnerships
Education
California State University-Sacramento
B.A., Public Relations/Marketing
Sierra College
A.A., Liberal Arts, Social Science, Humanities
Cheng Design President CEOLakeView DistributionJanuary 2004 - September 2006
Standards of Excellence June 1988 - January 2004
Education
San Jose State University 1980 — 1984
BA, Business
Pacific Sales Kitchen, Bath & Electronics November 2014 - Present
Pacific Sales July 2011 - November 2014
Standards of Excellence 2007 - July 2011
The Home Depot Expo August 1995 - June 2007
Dixieline Lumber January 1989 - August 1995
Skills
Merchandising, Sales, Plumbing, Management, Budgets, Purchasing, Inventory Management, Retail, Lighting, Advertising, Hardware, Sales Management, Inventory Control, Pricing, Negotiation, Profit, Forecasting, Interior Design, Selling, Income Statement, Marketing, Training, Team Building, Account Management, Customer Service, Wholesale, P&L Management, Trade Shows, Sales Operations, Visual Merchandising, Store Management, New Business Development, Customer Satisfaction, Product Marketing, Operations Management, Product Development, Marketing Strategy, Cold Calling, Retail Sales, Team Leadership, B2B, Sales Process, Outside Sales, Leadership, Hiring, P&L
Education
San Diego State University-California State University 1989 — 1993
BS, Business Management
Grossmont High School 1982 — 1986
Kiva Kitchen and Bath February 2008 - Present
Standards of Excellence 1997 - 2008
MasterCraft Kitchens September 1997 - 1998
Ferguson Enterprises March 1992 - September 1997
United Appliance 1989 - 1992
Creative DesignWorks 1980 - 1989
Education
Long Beach City College 1988 — 1989
Marketing and Interior Design
SmartyPants Vitamins June 2015 - Present
PIRCH June 2013 - June 2015
PIRCH April 2012 - June 2013
PIRCH July 2011 - April 2012
Standards of Excellence July 2008 - July 2011
Disneyland January 2001 - July 2008
Jay Allen Photography 2002 - 2003
Sam Ash Music September 1999 - December 2000
DIsneyland July 1999 - September 1999
Skills
Outlook, Customer Service, Inventory Management, Microsoft Excel, Microsoft Word, Microsoft Office, Sales, Retail, Purchasing, Time Management, PowerPoint, Merchandising, Event Planning, Marketing, Accounts Receivable, Payroll, Social Media, Social Media Marketing, Robotics, Knowledge Sharing, Sharks, Disney, Cocktails, Photoshop, Space planning, Sales Management, Interior Design, Space Planning
Education
Golden West College 2005 — 2008
Associate of Arts (AA), Design and Applied Arts
Standards of Excellence August 2005 - Present
Gilman Kitchen and Bath August 2002 - August 2005
Tara Cabinet, San Carlos Ca. March 1991 - March 1995
Skills
Sales, Sales Operations, Sales Management, Retail, Merchandising, Trade Shows, Marketing Strategy, New Business Development, Marketing, Product Marketing, Account Management, Inventory Management, Team Building, Customer Service, Forecasting
Education
Foothill College 1989 — 1991
Working towards AA Degree, Business
Thermo Fisher Scientific, Life Sciences Group April 2013 - Present
Lara Snyder February 2012 - June 2014
U-Line Corporation September 2010 - February 2012
Lara Snyder 2009 - 2010
ACS Marketing February 2008 - January 2009
FirstWatch, Inc. July 2007 - February 2008
Standards of Excellence October 2001 - July 2007
Restaurant/Hospitality April 1998 - September 2003
California Highway Patrol January 1996 - September 2000
Skills
B2B, Media Planning, Media Buying, Building Relationships, Trade Shows, Marketing Strategy, Social Media Marketing, Marketing Communications, Newsletters, Promotions, Brand Development, Advertising, Public Relations, Online Marketing, Direct Marketing, Marketing Management, Product Marketing, Co-op Program Management, Launching Of New..., Email Marketing, Press Releases, Website Content..., Wine Knowledge, Wine Writing, Wine Marketing, Management, Online Advertising, Marketing, Sales, Corporate Branding, Brand Awareness, Sales Management, Sales Operations, Product Launch, Salesforce.com, Creative Direction, Media Relations
Education
San Diego State University-California State University 1995 — 2001
Bachelors, Communications with emphasis in Advertising
KIVA KITCHEN & BATH Sales AssociateKiva Kitchen & BathMay 2008 - Present
Standards of Excellence November 1996 - May 2008
Skills
Sales Management, Sales, Plumbing, Retail, Merchandising, Customer Service, Trade Shows
Education
Universidad de Chile 1980 — 1981
spanish
Grossmont College
Associate's degree, BUSINESS ADMINISTRATION
Erickson Air-Crane, Inc. March 2010 - Present
Pacific Domes January 2008 - February 2009
Standards of Excellence May 2002 - October 2007
McPhails Appliance August 1998 - May 2002
Skills
Manufacturing, Forecasting, Analysis, Supply Chain Management, MRP, Process Improvement, Microsoft Excel
Education
California State University-East Bay 1975 — 1983
B.A., Environmental Studies
PCN Technology, Inc. May 2011 - Present
Standards of Excellence April 2009 - January 2011
Orval Kent Foods Inc May 2008 - December 2008
Phoenix Footwear Group June 2007 - February 2008
Beckman Coulter August 2005 - March 2007
Sony Electronic Inc March 1997 - January 2004
Ranger Communications August 1990 - May 1995
Motorola C & E Inc September 1980 - February 1990
Skills
Financial Reporting, GAAP, Sarbanes-Oxley Act, Start-ups, General Ledger, Mergers & Acquisitions, Executive Management, Financial Statements, PeopleSoft, Revenue Recognition, Cost Accounting, Forecasting, Sarbanes-Oxley, Accounting, Managerial Finance, Internal Controls, Process Improvement
Education
San Diego State University-California State University 1974 — 1976
BS, Accounting
Sonoma County Public Defenders Office January 2014 - Present
Council on Aging September 2013 - Present
Legal Aid of Sonoma County October 2012 - December 2013
Standards of Excellence October 2005 - November 2010
Standards of Excellence July 2003 - October 2005
Standards of Excellence October 1999 - July 2003
McPhails Appliance December 1996 - October 1999
Skills
Retail, Purchasing, Sales Management, Inventory Management, Income Statement, Merchandising, Budgets, Product Marketing, Sales Operations, New Business Development, Sales, Marketing Strategy, Team Building, Selling, Project Management, Inventory Control, Leadership, Customer Service, Forecasting, Trade Shows, Project Planning, Pricing, Business Development, Brand Development, Operations Management, Mergers & Acquisitions, Management, Strategic Planning, Team Leadership, Negotiation, Marketing, Customer Satisfaction, Training, Account Management, B2B, Contract Negotiation
Education
Empire Law 2012 — 2016
Law
University of Phoenix 2006 — 2008
Business Management
Sub-Zero / Wolf October 2006 - July 2008
Standards of Excellence 1978 - 2006
Standards of Excellence 1977 - 2003
Skills
Retail, Merchandising, Inventory Management, Sales Management, Team Building, Customer Service, Purchasing, Customer Relations, Pricing, P&L Management, Product Development, Sales Operations, Customer Satisfaction, Microsoft Excel, Sales, Negotiation, New Business Development, Account Management, Product Marketing, Forecasting, Wholesale, Marketing, Strategic Planning, Trade Shows, Key Account Management, Outlook, Marketing Strategy, Management, B2B, Income Statement, Budgets, Leadership, Inventory Control, Selling, Operations Management
Education
Grossmont College
AS, Electronics
Standards of Excellence August 2010 - Present
Lowe's Home Improvement June 2007 - October 2010
The Home Depot October 2004 - January 2009
Education
University of Phoenix 2009 — 2013
MiraCosta College
Standards of Excellence July 2008 - July 2008
Sierra Select Distributors July 2002 - July 2005
BSH Home Appliances January 1999 - January 2001
Thermador Corporation July 1988 - January 1999
Skills
Sales Management, Account Management, Key Account Management, Pricing, Budgets
Education
Chapman University 1981 — 1983
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
Ferguson Enterprises January 2012 - Present
Standards of Excellence January 2003 - October 2011
Ferguson Enterprises 1999 - 2002
Skills
Trade Shows, Retail, Sales Management, Sales, Merchandising, Customer Service, New Business Development, Negotiation, Interior Design, Selling, Marketing Strategy, Team Building, Forecasting
Education
San Diego State University-California State University 1996 — 1998
BA, ENGLISH
Fixtures Living 2011 - Present
Ferguson Enterprises May 2010 - March 2011
Standards of Excellence 2002 - 2010
Education
Cerritos College
Business
Rio Hondo College
General Education
Securitas April 2012 - Present
Standards of Excellence September 2004 - February 2012
Skills
Customer Service, Inventory Management, Retail, Microsoft Office, Negotiation, Process Improvement, Merchandising, Marketing, Inventory Control, JD Edwards, Security Training, Cpr Certified, Customer Satisfaction, Corporate Security, Security Awareness, Security Operations, Alarm Systems, Access Control, AED, CCTV, Teamwork, Surveillance, Microsoft Word, Team Leadership, Asset Protection, Loss Prevention, Physical Security, Intrusion Detection, IP Cameras, Pallet Jack, Team Building, Purchasing
Education
Grossmont college 2013 — 2015
Bakersfield College 1999 — 2001
Home Collections SpecialistNelson and AssociatesJuly 2011 - October 2013
Standards of Excellence December 2003 - January 2011
Boericke & Tafel December 1992 - April 2003
Skills
Accounts Receivable, Accounts Payable, ADP Payroll, Payroll, JD Edwards, AS400 system, Acc/Pac, HP Accounting System, Microsoft Word, Microsoft Excel, Quicken, General Office Skills, Mass Marketing, Electronic Databases, Online Billing Portals...
Education
Luther Burbank Center
Certificate, Managers/Supervisors Conference
Employer
Certificate, Supervisory Skills Enhancement
Santa Rosa Junior College
College Accounting
Santa Rosa Junior College
Certificate, Retail Merchandising
Santa Rosa Junior College
Basics of Bookkeeping
Healdburg High School 1966 — 1970
General Studies
Walmart Global e-Commerce August 2015 - Present
Monark Premium Appliance Co. February 2014 - August 2015
Standards of Excellence April 2002 - January 2014
Standards of Excellence 2002 - 2014
Skills
Inventory Management, Merchandising, Customer Service, Sales, Retail, Sales Management, Management, Forecasting, Sales Operations, Pricing, Purchasing, Account Management, JD Edwards, MRP
Education
Santa Rosa Junior College 2000 — 2004
General Studies
Ferguson Enterprises May 2011 - Present
Pacific Sales Kitchen and Bath June 2009 - May 2011
Standards of Excellence April 2008 - June 2009
Skills
Microsoft Excel, Microsoft Word
Education
Vanguard University of Southern California 2000 — 2011
Bachelor of Applied Science (B.A.Sc.), Religion/Religious Studies
Golden West College 1998 — 1998
Pacific Sales Kitchen and Bath February 2012 - Present
Thomason Mechanical & Design July 2009 - April 2011
Standards of Excellence October 2004 - April 2009
Education
San Joaquin Delta College 1993 — 1995