Support Services Group

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Support Services Group Employees

Employee
Years
Job
Industry
Nicholas White Nicholas White Hewitt, Texas Details
Nicholas White's Support Services Group Experience April 2001 - February 2003
Job Tier 2 iOS Support for Apple
Industry Computer & Network Security
Experience
Apple  September 2014 - Present
Profiles International  December 2012 - September 2014
OMG!Droid   March 2012 - December 2013
Sprint Nextel  March 2009 - October 2012
Circuit City  August 2007 - March 2009
Dell  November 2003 - August 2007
Support Services Group   April 2001 - February 2003

Skills
Networking, Team Leadership, Outlook, Microsoft Word, Management, Microsoft Excel, Customer Satisfaction, Sales Management, Windows 7, Team Building, Retail, Computer Hardware, Computer Repair, Social Media, Social Networking, Mobile Devices, Mobile Technology, Android, Blackberry, Retail Sales, Retail Category..., Public Relations, Social Media Marketing, Publishing, Staff Supervision, Training, Wireless, Sales, Microsoft CRM, Windows Vista, Windows XP Pro, Technical Support, Technical Writing, Technical Documentation, Employee Training, Podcasting, Leadership, Recruiting

Education
Texas State Technical College   2003 — 2004
telecommunications, networking, telecommunications

Charles Bastian Charles Bastian Austin, Texas Details
Charles Bastian's Support Services Group Experience May 2012 - March 2014
Job Experienced IT Fixer
Industry Information Technology and Services
Experience
HotSchedules  June 2015 - Present
Bastian Consulting   January 1998 - Present
Uber  April 2015 - June 2015
Manning Navcomp   February 2015 - June 2015
RASTRAC   February 2015 - June 2015
Trusource Labs  March 2014 - March 2015
Support Services Group   May 2012 - March 2014
Hill College  August 2010 - April 2012
Hill College  January 2008 - April 2012
McLennan Community College  February 2008 - May 2008

Skills
Web Development, PHP, Databases, JavaScript, Web Applications, Software Development, Linux, Programming, MySQL, Microsoft Office, CSS, Computer Hardware, HTML, Windows, Web Design, NetSuite, System Administration, Enterasys, Java, jQuery, XML, Drupal, C++, SQL, AJAX, Subversion, Apache, JSON, Web Services, Software Engineering, Photoshop, CMS, Eclipse, C, IIS, Meraki Wireless, Asterisk/PBXact, QueueMetrics, Mac OS X, HTML5, HTML + CSS, Air, Mac, Application Development, SQL Server, E-learning, Photography, FileMaker, Microsoft SQL Server

Education
edX.org   2014 — 2014
Certificate, LinuxFoundationX: LFS101x Introduction to Linux, in progress

Udacity.com   2012 — 2012
Certificates, Computer Science

Texas A&M University-Commerce   2011 — 2012
BAAS, Computer Science, 3.73

Hill College   2009 — 2010
N/A, Core classes for Bachelor's Degree transfer, 3.25

Mclennan Community College   2007 — 2009
AAS, Application Development, 3.969

Eric Epperson Eric Epperson Lorena, Texas Details
Eric Epperson's Support Services Group Experience September 2004 - June 2006
Job
Industry Telecommunications
Experience
Time Warner Cable  October 2007 - Present
A-1 Comfort Systems   August 2003 - September 2007
Support Services Group   September 2004 - June 2006

Skills
Broadband Networks, Cable Broadband, Computer Hardware, Computer Network...

Education
Texas State Technical College Waco   1991 — 1993
Mechanical Engineering

Jacob Quintero Jacob Quintero Waco, Texas Area Details
Jacob Quintero's Support Services Group Experience April 2013 - Present
Job CRC Rep. at Support Services Group
Industry Computer & Network Security
Experience
Support Services Group   April 2013 - Present
Barrera Masonary LLC   June 2007 - November 2012

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, C++, Editing, C, Java

Education
Texas State Technical College Waco   2010 — 2015
computer networking

Richard Holm Richard Holm Greater Omaha Area Details
Richard Holm's Support Services Group Experience February 2007 - July 2012
Job Director of Business Development at Priority Data
Industry Outsourcing/Offshoring
Experience
Priority Data  February 2015 - Present
LiveOps  February 2014 - October 2014
EPIC Connections   May 2013 - February 2014
CoSentry  May 2012 - April 2013
Support Services Group   February 2007 - July 2012
InterMedia Marketing Solutions  December 2005 - February 2007
West Corporation  November 2004 - November 2005
Sitel  2001 - 2004

Skills
Collaborative Problem..., Solution Selling, Contract Negotiation, Call Center, Workforce Management, BPO, Outsourcing, Executive Management, Lead Generation, Sales Management, Account Management, Offshoring, B2B, Customer Satisfaction, New Business Development, Professional Services, Process Improvement, Call Centers, SaaS, Salesforce.com, Business Development, Managed Services, Team Building, Customer Experience, Start-ups, Financial Services, Business Process..., Analytics, Contact Centers, Business Transformation, CRM, Consulting, Strategic Partnerships, Sales, Call Center Development, Customer Retention, Telemarketing, Inbound Marketing, Leadership, Strategy, Customer Acquisition, P&L Management

Education
Colorado State University
Bachelor of Science, Political Science

Peter Saylors Peter Saylors Crowley, Texas Details
Peter Saylors's Support Services Group Experience August 2009 - December 2012
Job Field Service Engineer at Architel
Industry Information Technology and Services
Experience
Architel  December 2012 - Present
Support Services Group   August 2009 - December 2012
LMI Oil & Gas   January 2007 - September 2010

Skills
E-mail Administration, Web Filtering..., End-user manuals, People Skills, Long-term Customer..., System Migration, Network Deployment, Communication Skills, VoIP, Technical Analysis, Windows, Linux System..., Terminal Services, Remote Administration, Liasoning, Network Administration, System Administration, Managed Services, Customer Service, Networking, Professional Services, Enterasys, Routing, Asterisk, DNS, Call Centers, VMware, Routers, Technical Support, Windows Server, Servers, Troubleshooting, Active Directory

Education
Texas State Technical College Waco   2007 — 2010
Associates of Applied Science (A.A.S.), Computer Systems Networking

Texas State Technical College Waco   2007 — 2010
Associates of Applied Science (A.A.S.), Network Security

Pat McKay Pat McKay Iowa City, Iowa Area Details
Pat McKay's Support Services Group Experience August 1995 - May 1999
Job Chief Technologist/Owner at Keystone IT, Inc.
Industry Information Technology and Services
Experience
Keystone IT, Inc.   July 2001 - Present
Systems Unlimited, Inc.   May 1999 - July 2001
Support Services Group   August 1995 - May 1999

Skills
Linux, VoIP, VMware, Filemaker Pro, Asterisk, Virtualization, Customer Relations, Windows, Troubleshooting, Telecommunications, Cloud Computing, Integration, Storage, Servers, CentOS, Ubuntu, Mac OS X, Telephony, Operating Systems, SAN, Firewalls, VMware ESX, Problem Solving, SaaS, Databases

Education
University of Iowa   1987 — 1992
BFA, Ceramics

C Sam Smith C Sam Smith Dallas/Fort Worth Area Details
C Sam Smith's Support Services Group Experience September 2001 - August 2006
Job Vice President Business Development
Industry Hospital & Health Care
Experience
Axxess Technology Solutions, Inc./ Axxess Healthcare Consult   January 2013 - Present
Axxess Healthcare Consult   September 2011 - December 2012
Vi3 Technologies, Inc.   August 2006 - December 2012
RBA Texas   June 2009 - November 2012
Support Services Group   September 2001 - August 2006
MultiSource Communications, LLC   September 1999 - February 2001
Synergy Bank  1997 - 1999
First Waco National Bank   January 1986 - June 1997
Greater Waco Chamber of Commerce  1992 - 1996
First National Bank of Temple   1986 - 1990

Skills
Social Networking, User Community Developer, Talent Assessment Leader, Technologist, Systems Thinking, Learning Management, Creative Writer, Editorial Strategy, Strategy Development, Visionary, Strategic Planning, Leadership, Business Development, Strategy, SaaS, Public Speaking, Data Center, Editorial, Start-ups, Marketing, Analytics, Integration, Networking, Mergers & Acquisitions, Business Strategy, Management, Customer Service, Program Management, Consulting, Entrepreneurship, Security, Cloud Computing, Training, Professional Services, Solution Selling, Salesforce.com, Disaster Recovery, Executive Management, Enterprise Software, CRM, Business Alliances, Selling, Outsourcing, Direct Sales, Sales

Education
Baylor University - Hankamer School of Business   1972 — 1976
BBA

Southern Methodist University, SW Graduate School of Banking   1985 — 1987
Graduate degree

Ralph Padula Ralph Padula Madison, Wisconsin Area Details
Ralph Padula's Support Services Group Experience February 2007 - December 2009
Job Ops Floater/Warehouse Worker
Industry Computer Networking
Experience
Cascade Asset Management  May 2011 - Present
EthoStream L.L.C   February 2007 - December 2009
Support Services Group   February 2007 - December 2009
US Army  January 1999 - January 2003
US Army  January 2000 - January 2001

Skills
Forklift Operator, Inventory Control, Shipping, Warehouse, Shipping Systems, Supervisory Skills, Security Clearance, Delivery Driver, FDIC Clearance, 26 ft Box Truck Driver, Training, Computer Hardware, Troubleshooting, Hardware

Education
Milwaukee Area Technical College   2008 — 2010
A.A.S., IT Networking

Rene Plummer-Kemp Rene Plummer-Kemp Dallas/Fort Worth Area Details
Rene Plummer-Kemp's Support Services Group Experience September 2008 - July 2009
Job IT Assistant at Great Wolf Lodge
Industry Information Technology and Services
Experience
Great Wolf Lodge  May 2015 - Present
Great Wolf Lodge  November 2013 - May 2015
Vera Bradley  August 2014 - October 2014
Spherion  August 2012 - September 2013
Bass Pro Shops  October 2010 - May 2012
Curves  October 2009 - April 2010
Support Services Group   September 2008 - July 2009

Skills
Customer Service, Microsoft Excel, Public Speaking, Time Management, Outlook, Management, Leadership, Microsoft Word, Event Planning, Microsoft Office, Recruiting, Strategic Planning, Training, PowerPoint, Windows, Payroll, Social Media, Data Entry, Account Management, Accounts Payable, Event Management, Accounts Receivable, Public Relations, Servers, Technical Support, Networking, Opera, MICROS, Network Administration, Help Desk Support, Windows 7, Windows XP, Computer Hardware, Switches, Windows Server, Hospitality

Education
Cedar Valley College   2012 — 2012
Continuing Education, Accounting and Computer Science

Texas State Technical College   2003 — 2008
Comupter Networking Systems Adminstration, Microsoft Specialization, Unix Specialization, 3.25

Eric Maring Eric Maring United States Details
Eric Maring's Support Services Group Experience January 2005 - December 2006
Job Computer System Administrator
Industry Information Technology and Services
Experience
O'Reilly Auto Parts  July 2009 - June 2012
EGM Tech   April 2008 - May 2009
RKH Consulting   July 2007 - April 2008
CSC Subcontractor   May 2007 - July 2007
Support Services Group   January 2005 - December 2006

Skills
Windows Server, Linux System..., Cisco Call Manager, Cisco Routers, Microsoft Office, Microsoft Exchange, Solaris 8/9/10, Windows XP Pro

Education
Texas State Technical College Waco   2004 — 2007
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management

Kilgore High School   1989 — 1991
Diploma, General

Texas State Technical College
Computer Networking & Systems Administration Cisco

Texas State Technical College

Louie Leanos Louie Leanos Waco, Texas Area Details
Louie Leanos's Support Services Group Experience August 2012 - January 2014
Job Stewardship Director at St. Jerome Catholic Churcb
Industry Information Technology and Services
Experience
St. Jerome Catholic Churcb   November 2014 - Present
Domtar  August 2014 - September 2014
Pomeroy  June 2014 - June 2014
Providence Healthcare Network  January 2014 - February 2014
Support Services Group   August 2012 - January 2014
Kaiser Hospital  February 2010 - July 2011
St. Lorenzo Ruiz Catholic Church   September 2006 - August 2007
Chase Home Finance  September 2002 - September 2006

Skills
Help Desk Support, Networking, Microsoft Office, Windows, Lotus Notes, Printers, A+ Certified, Data Entry, Business Analysis, Microsoft Excel, Front Office, Teamwork, Sales, Technical Support, Servers, Public Speaking, Hardware, Customer Service, CompTIA A

Education
California State University-Fullerton   1990 — 2000
Bachelors of Arts, Communications; an emphasis in television production

Damien High School   1986 — 1990

Stephan Ip Stephan Ip Greater New York City Area Details
Stephan Ip's Support Services Group Experience 1999 - 2000
Job Senior Programmer/Team Lead at Forest City Ratner Companies
Industry Real Estate
Experience
Forest City Ratner Companies  2004 - Present
Debevoise & Plimpton  2002 - 2004
Sidley Austin Brown & Wood  2000 - 2002
Support Services Group   1999 - 2000
Robert Half Technology  1999 - 1999
Tiger Information Systems  1997 - 1999

Skills
Project Management, Software Documentation

Education
Cornell University   1978 — 1984
BS

Austin Turner Austin Turner Dallas/Fort Worth Area Details
Austin Turner's Support Services Group Experience May 2004 - November 2005
Job Universe Developer III at Mouser Electronics
Industry Information Technology and Services
Experience
Mouser Electronics  July 2008 - Present
United States Army Reserve  December 2001 - December 2009
Want a Better Website   June 2006 - July 2008
Innovative GIS   November 2005 - June 2006
Support Services Group   May 2004 - November 2005
Testengeer Internet Service Division   December 2002 - July 2003

Skills
Electronics, Troubleshooting, System Administration, Programming, Unix, Windows, Software Documentation, Linux, Databases, Software Development, Mentoring, User Acceptance Testing, Basics of Unix, Java, Unit Testing, SQL, Microsoft Office, End User Training, User-centered Design, Software Design, PHP, Web Development, MySQL, Networking, Eclipse, Apache, JavaScript, Microsoft Excel, Microsoft SQL Server, Shell Scripting, Visual Basic, XML, Network Administration, Web Applications, Perl, Technical Support, IIS, jQuery, Windows 7, Testing, Access, HTML, Visio, Integration, Database Design, Computer Hardware, SharePoint

Education
Texas State Technical College   2003 — 2005
AAS, Computer Networking with a Specialization in Unix

Khris Puckett Khris Puckett Albuquerque, New Mexico Area Details
Khris Puckett's Support Services Group Experience January 2003 - June 2003
Job Production Manager at Ultramain Systems, Inc.
Industry Computer Software
Experience
Ultramain Systems, Inc.   January 2013 - Present
Ultramain Systems, Inc.   May 2011 - January 2013
Ultramain Systems, Inc.   December 2008 - May 2011
Spring Branch ISD  August 2004 - July 2008
Waco Independent School District  August 2003 - June 2004
Support Services Group   January 2003 - June 2003

Skills
Software Engineering, XML, Java, Software Development, Testing, Requirements Analysis, SQL, JavaScript, Agile Methodologies, MySQL, HTML, Avionics, Databases, Microsoft SQL Server, Linux, Aerospace, CSS, Software Documentation, Technical Writing, System Design, Software Configuration..., JBoss Application Server

Education
Mclennan Community College   2003 — 2003
Alternative Teacher Certification, Mathematics and Computer Science

Baylor University   1999 — 2002
BS, Mathematics

Clayton Overstreet Clayton Overstreet Waco, Texas Details
Clayton Overstreet's Support Services Group Experience 2005 - 2006
Job Founder at Vi3 Technologies, Inc.
Industry Information Technology and Services
Experience
Vi3 Technologies, Inc.   July 2006 - Present
nDivision Inc.   December 2011 - February 2014
Support Services Group   2005 - 2006

Skills
Requirements Analysis, Call Centers, NetSuite, Data Architecture, Databases, Strategic Planning, System Administration, SOA, Enterprise Architecture, Solution Architecture, Web Development, Business Intelligence, SDLC, Data Migration, Integration, Oracle, Data Integration, Cloud Computing, Consulting

Education
Texas State Technical College   2000 — 2003
Associates of Applied Science, Computer Scienct Technology - Client / Server Specialization