TailWind Voice and Data
Industry: Company
DescriptionFounded: 2002
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TailWind Voice and Data Employees
Target for Kelly Mitchell December 2012 - Present
Seth Dickenson Design October 2008 - Present
TailWind Voice and Data August 2011 - December 2012
Village Green December 2009 - September 2011
Lee Greenwich June 2009 - March 2011
Cards for 10 Bucks April 2009 - September 2009
EDMC April 2008 - September 2009
Skills
Mac, Photoshop, Illustrator, InDesign, Graphic Design, Social Media, Adobe Creative Suite, SharePoint, HTML, CSS, WordPress, Magento, Microsoft Word, Microsoft Excel, Visio, Organization, Time Management, Account Management, Collaboration, Communication, Microsoft Office
Education
The Art Institutes International Minnesota 2008 — 2009
A.A., Graphic Design
University of Paris I: Panthéon-Sorbonne 2007 — 2007
Debutant Level, French Language
University of Minnesota-Morris 2003 — 2007
BA, Art, Studio
Pearson & von Elbe LLC June 2015 - Present
Northland Special Events December 2013 - Present
Ideal Cheer Elite, Inc. January 2013 - Present
Faster Solutions September 2014 - June 2015
Freightquote.com December 2011 - May 2013
TailWind Voice and Data January 2011 - May 2011
AMSOIL INC. June 2010 - September 2010
Pearson & von Elbe LLC August 2009 - May 2010
Skills
Market Research, Account Management, Leadership, Marketing, Sales, Social Media, Marketing Strategy, Lifestyle Coaching, Event Planning, Brand Development, Product Development, Portfolio Management, Personal Branding, Inside Sales, Relationship Development, Relationship Marketing, Marketing Communications, Communications Strategy, Apple Macintosh, Personal Development, Product Innovation, Photoshop, Customer Satisfaction, Telecommunications, Inventory Management, Conflict Management, Commerce, Research, Social Media Marketing, Team Leadership, Logistics Management, Microsoft Office, Project Management, Coaching, Mac, Strategic Communications, Choreography, Branding Experience, Social Media Consulting, Media Relations, Social Networking, Strategy, Management, Product Marketing, Facebook, Friendly Personality, New Business Development, Customer Service, Advertising, Public Relations
Education
University of Minnesota 2007 — 2010
Bachelor, Business Administration; Marketing; Psychology, Sociology, Communication; Public Relations
Walden University 2012 — 2014
Master of Business Administration (MBA), Entrepreneurship & Marketing
University of Minnesota Duluth 2007 — 2010
Bachelor - Business Administration, Marketing
TailWind Voice and Data June 2011 - May 2013
Cbeyond May 2008 - December 2010
Outsell LLC July 2007 - May 2008
Level 3 Communications formerly Broadwing Communications June 2004 - April 2007
BellSouth Communications 2000 - 2004
BellSouth Communications 2000 - 2003
Mpower Communications 1995 - 2000
Skills
Managed Services, SaaS, Account Management, VoIP, Telecommunications, Leadership, Management, Solution Selling, MPLS, Process Improvement, Unified Communications, Sales, Call Center, Product Management, Call Centers, Customer Service, Wireless, T1, Customer Satisfaction, Data Center, Co-location, Cloud Computing, Visio, Networking, Customer Retention, Service Delivery, Vendor Management, Project Management, Salesforce.com, Training, Telephony, Ethernet, Team Leadership, Cross-functional Team..., Sales Operations, Mobile Devices, SharePoint, Network Design, SIP Trunking, IP, CRM, WAN, Professional Services, Analysis, Customer Experience, Strategic Partnerships, System Deployment, Wireless Networking, VPN, SIP
Education
Argosy University Twin Cities 2010 — 2011
Masters, MS in Management
University of Phoenix 2003 — 2005
BSBM, Business Management
McKendree University 1993 — 1997
TailWind Voice & Data May 2014 - Present
TailWind Voice & Data November 2013 - May 2014
TailWind Voice and Data May 2013 - November 2013
Rimage Corporation August 2010 - May 2013
Rimage Corporation June 2006 - May 2013
Rimage Corporation April 2006 - August 2010
Rimage Corporation May 2007 - June 2009
Minnesota Mortgage Options January 2003 - April 2006
Target Corporation 1993 - 2003
Target 1993 - 1993
Skills
Cross-functional Team..., Process Improvement, SAP, Product Marketing, Product Management, Product Development, Account Management, CRM, Sales, Management, Training, Leadership, Supply Chain, Customer Service, Negotiation, Vendor Management, Program Management, Customer Satisfaction, Call Centers, Contract Negotiation, Analysis, Sales Operations, Logistics, Solution Selling, Team Leadership, Pricing, Salesforce.com, New Business Development, Sales Process, Strategic Partnerships, SaaS, B2B, Direct Sales, Business Development, Strategy, Enterprise Software, P&L Management, Sales Management, Project Management, Start-ups, Team Building, Selling, Forecasting, Business Planning, Strategic Planning, Security, Cloud Computing
Education
California Coast University
B.S., Business Administration
LaCrosse University
M.B.A., Business Management
Normandale Community College
A.A., Liberal Arts and Sciences, General Studies and Humanities
SC Railing Company July 2015 - Present
Minnnesota Army National Guard April 2004 - Present
Wireless Lifestyle September 2014 - July 2015
Metropolitan State University May 2013 - May 2014
TailWind Voice and Data February 2010 - April 2011
Life Time Fitness November 2008 - February 2010
JB Wireless Inc January 2008 - August 2009
Skills
Sales, Marketing, Customer Service, Training, Account Management, Time Management, Sales Management, Management, Team Leadership, Microsoft Excel, Social Media, WordPress, Microsoft Office, Leadership, Event Planning
Education
Metropolitan State University 2012 — 2014
Bachelor's Degree, Marketing
UnitedHealth Group February 2013 - Present
TailWind Voice and Data December 2012 - February 2013
Masterswitch IT, LLC December 2011 - December 2012
603 Global LLC. April 2008 - October 2011
Skills
Vendor Management, Zendesk, IP PBX, Digium, Customer Support, GFI, SIP, Windows Server, Project Management, Business Intelligence, Technical Support, Help Desk Support, Managed Services, Management
Education
Minnesota School of Business 2007 — 2009
A.A.S, Information Technology
Entrust Datacard July 2014 - September 2014
Tailwind Voice and Data April 2013 - May 2014
United Rentals August 2012 - April 2013
Marilyn Curski August 2009 - July 2012
J. H. Larson Electrical November 2008 - July 2009
Zomax, Inc. 2005 - 2008
Corporate Credit and Collections Consultant December 1990 - March 2005
Skills
Credit extension, A/R collections, Staff management, Negotiation, Credit, Account Reconciliation, Process Improvement, Cash Management, Staff Management, Operations Management, Accounts Receivable, Leadership, Budgets, Human Resources, Business Analysis
Education
Norwich University 2008 — 2010
M.S., Organizational Leadership, 4.0
Saint Mary's University of Minnesota 2004 — 2005
B.S., Business Administration, 3.9
CenturyLink February 2015 - Present
Apex Systems July 2014 - January 2015
TailWind Voice and Data December 2012 - April 2013
Xora, Inc. August 2011 - August 2012
Xora, Inc. July 2010 - August 2011
NCC Global Service, LLC July 2008 - March 2010
Qualxserv July 2007 - July 2008
Minnesota Computers May 2006 - May 2007
WALSER CHEVROLET September 2003 - March 2006
IBM PRINTING SYSTEMS January 1998 - January 2003
Skills
Customer Satisfaction, Salesforce.com, Problem Solving, Technical Support, Remote Troubleshooting, Field Operations, Business Support..., Microsoft Office, Microsoft Excel, WebEx, GPS Tracking, Field Force Management, Telephone Skills, Computer Hardware, GPS, Customer Service, Product Management, SaaS, Wireless, Mobile Devices, Cloud Computing, Vendor Management, NetSuite, SharePoint, Telephony, Billing Process, Invoicing, Call Centers, Enterprise Software, Solution Selling, Sales, Time Management, Sales Operations, Hardware, Software Installation, Telecommunications, VoIP, Product Development, Cross-functional Team..., Account Management, Team Leadership, CRM, Process Improvement, Visio, Direct Sales, Customer Retention, Software Documentation, Troubleshooting, Networking, Professional Services
Education
Minnesota State University, Mankato 1976 — 1980
BS, Business Administration
Kraus-Anderson Insurance July 2015 - Present
TailWind Voice and Data September 2012 - July 2015
Ecessa Corporation May 2011 - September 2012
Quick Color, Inc. January 2009 - April 2011
Leonard Lampert Architects P.A. April 2003 - January 2009
Proex Photo and Portrait January 1999 - January 2003
Skills
Troubleshooting, VPN, Computer Hardware, System Configuration, Network Hardware, Technical manuals, Web Design, Remote User Support, DNS, Linux, Load Balancing, Microsoft Excel, Visio, Microsoft Office, Network Design, Customer Service, PC building, VoIP
Education
Dunwoody College of Technology 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General, 3.84
Dunwoody College of Technology 2009 — 2011
AAS, Computer Networking and Information Technology, 3.98
NTI School of CAD Technology 2001 — 2003
AAS, Architectural CAD Technology
CenturyLink January 2011 - Present
AT&T December 2006 - December 2010
space150 August 2006 - December 2006
TailWind Voice and Data November 2005 - April 2006
etalk February 2004 - September 2005
Verio February 2004 - February 2005
Verio 1999 - 2004
Skills
Co-location, Managed Services, Solution Selling, Network Hardware, Network Security, Cloud Computing, Cloud Storage, SaaS, PaaS, IaaS, MPLS, Unified Communications, SIP Trunking, Account Management, Managed Hosting, Telecommunications, Selling, VoIP, Enterprise Software, Telephony, Professional Services, Hosted Services, Salesforce.com, Data Center, Channel Partners, Direct Sales, Sales, WAN, PRI, Sales Process, Sales Operations, Long Distance, Ethernet, Metro Ethernet, Wireless, T1, Strategic Partnerships
Education
University of Minnesota Duluth 1996 — 1998
Speech Communications
Mesabi 1994 — 1996
Mesabi Community & Technical College 1994 — 1996
Comm-Works January 2015 - Present
TailWind Voice and Data June 2009 - January 2014
Black Box Network Services July 2006 - March 2009
Black Box Network Services 2005 - 2006
Black Box Network Services 2004 - 2006
Black Box Network Services June 1999 - 2004
Popp Telcom January 1996 - May 1999
Skills
Telecommunications, Cabling, VoIP, Call Centers, Troubleshooting, Management, Call Center, Cisco Technologies, Training, Software Documentation, Technical Support, Testing, Visio, Customer Service, Vendor Management, Telephony, Project Management, Customer Satisfaction, Wireless, Budgets, Unified Communications, Fiber Optics
Education
University of Minnesota-Twin Cities 1999 — 2001
Journalism and American Indian Studies
Anoka Ramsey Community College 1995 — 1998
Associate in Arts
CompuCom June 2015 - Present
Braun Intertec Corporation October 2014 - June 2015
Lisa Saline Online Marketing and Social Media Podcast Channel October 2014 - November 2014
The Scoular Company August 2014 - September 2014
Minnesota Paralegal Association (MPA) April 2014 - July 2014
I Hear You, I Feel You, I Got You April 2014 - June 2014
TailWind Voice and Data January 2013 - April 2014
Comcast May 2011 - January 2013
PROFESSIONAL RESOURCE NETWORK June 2010 - May 2011
HOME CARE RESOURCE January 2010 - May 2011
Skills
Microsoft Dynamics AX, PowerPoint, SharePoint, OnBase, Microsoft Office, Time Management, Teamwork, Work Ethic, Customer Satisfaction, Open-mindedness, Account Management, Training, Organizational..., CRM, Leadership, Project Management, Team Leadership, Customer Service, Microsoft Excel, Outlook, WordPress, Proofreading, Editorial, Writing, Avaya IP Telephony, Microsoft Streets &..., POS, ACSR, Report Writing, Microsoft Word, Service-now.com
Education
Augsburg College
Bachelor of Arts (B.A.), English with an emphasis in media writing
Century College
Associate of Arts, General Studies
TailWind Voice and Data May 2013 - Present
Tierney Brothers, Inc. November 2012 - May 2013
Datalink Corporation February 2011 - May 2012
Enventis March 2008 - June 2009
RBC Dain Rauscher March 2000 - March 2008
Ceridian Corporation November 1978 - March 2000
Skills
Telecommunications, Project Management, Unified Communications, Process Improvement, Cisco Call Manager, Business Analysis, Change Management, VoIP, Data Center, Troubleshooting, Integration, Service Delivery, Telephony, Training, Product Management, Information Technology, Managed Services, Team Leadership, Networking
Education
Normandale Community College
Business Administration and Management, General
TailWind Voice and Data 2010 - Present
HIRED February 2006 - February 2010
Douglas Corporation September 1992 - February 2006
Skills
Accounting, Chemistry, Production Planning, Management, Accounts Payable, Accounts Receivable, Payroll, Telecommunications, General Ledger, Accruals, Auditing, Quality Control, Asset Allocation, International Shipping
Education
Metropolitan State University 2012 — 2014
Bachelor of Science (B.S.), Accounting
Metropolitan State University 2006 — 2009
Associate of Arts and Sciences (A.A.S.), Accounting