The Telephone Connection
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The Telephone Connection Employees
ShoreTel January 2009 - Present
Amrax Advanced Technologies May 2003 - Present
Texas Stars Hockey Club September 2009 - June 2010
The Telephone Connection June 2006 - January 2009
Central Baptist Church March 2004 - June 2006
Texas A&M University Athletics June 2004 - May 2006
Control Consulting, Inc. May 1998 - August 2001
Education
Texas A&M University 2004 — 2006
BS, Telecommunications/Meteorology
University of Houston 2002 — 2003
Sentry Air January 2014 - Present
Sentry Telecom, LLC dba Sentry Technical Services July 1997 - Present
Sentry Technical Services 1997 - Present
Corporate Computer Solutions 1999 - 2001
The Telephone Connection 1990 - 2001
QFC 1990 - 2001
Skills
CCTV, Security, Access Control, NVR, Video Insight, DVR, IP Cameras, Digital Cameras, Video Monitoring, Structured Cabling, Surveillance, Wireless, Cabling, Telecommunications, Co-location, Fiber Optics, Customer Service, IP, New Business Development, VoIP, Data Center, Disaster Recovery, MPLS, Sales Management, Managed Services, Optical Fiber, Cloud Computing
Education
Westminster Theological Seminary 2008 — 2012
No Degree, M.DIV.
Dallas Baptist University 2005 — 2006
Christian Studies
Art Institute of Dallas 1995 — 1996
Associates, Multi-Media
The University of Texas at Arlington 1990 — 1991
Marketing
The Telephone Connection August 2014 - Present
Trusource Labs November 2013 - Present
FLIK International at Goldman Sachs November 2011 - November 2013
White Lodging Services August 2006 - June 2011
Skills
Sales, Training, Customer Service, Hospitality Management, Management, Account Management, Leadership, Business Development, Hospitality Industry, Hotel Management, Sales Presentations, Avaya IP Telephony, VoIP protocols SIP, Zultys, Search Engine Ranking, Hosted Voice, Operations Management, Technical Writing, Technical Support, Training & Development, Technical Analysis, Microsoft Office, Event Management, Strategic Hiring, Human Resources, Budgets, Front Office
Education
University of Colorado Denver 2000 — 2003
Business Administration and Management, General
The University of Texas at El Paso 1998 — 1999
General studies
CenturyLink November 2013 - Present
Time Warner Cable April 2013 - November 2013
CenturyLink August 2011 - April 2013
PAETEC November 2010 - July 2011
AT&T June 2009 - November 2010
Layer One Technical Services February 2008 - June 2009
Simpler-Webb, Inc. April 2006 - January 2008
Twtelecom December 2005 - April 2006
Time Warner Telecom February 2001 - December 2005
The Telephone Connection January 1999 - January 2001
Skills
Corporate Visions -..., Excel, PowerPoint, Photoshop, Photography, Photo Editing, Miller Heiman Sales..., Corporations, Microsoft Excel, Telecommunications, Account Management, Solution Selling, Direct Sales, Sales Process, Enterprise Software, Leadership, Business Development, Management, Sales, Customer Service, Image Editing, MPLS, Thinking Outside The Box, Selling, Co-location, Ethernet, Wireless, Networking, Managed Services, Telephony, Messaging, Marketing, Salesforce.com, Time Management, VoIP, Sales Operations, Sales Management, SaaS, SIP, Unified Communications, Social Networking, Cloud Computing
Education
Austin Community College 2010 — 2015
Associate of Arts and Sciences (AAS), Psychology, 3.5
Burnet High School
diploma, general
The IV&V Group, Inc. June 2011 - Present
The IV&V Group, Inc. January 2008 - November 2011
ProLogic, Inc. September 2005 - June 2007
American Systems Corp. January 2001 - July 2005
UUNET 2000 - 2000
The Telephone Connection 1997 - 1998
Skills
Requirements Elicitation, Management, Process Improvement, Strategic Planning, Requirements Analysis, Government, Management Consulting, Systems Engineering, Quality Assurance, PMO, Software Documentation, IV&V, Requirements Gathering, Business Process..., SDLC, Configuration Management, Software Engineering, Software Development, Testing, Business Process, Security, Project Planning
Education
Goddard College 1978 — 1979
MA
Fairleigh Dickinson University
Bachelor's Degree
iRex Group, LTD. March 2012 - Present
A&A Telecom Group February 2009 - April 2012
The Telephone Connection October 2005 - January 2008
Brookside Technology Partners, Inc. 2007 - 2007
Innovative Communication Systems August 2003 - October 2005
A&A telecom 2001 - 2002
Irex Manufacturing 1998 - 2001
Aspect Software 1998 - 2000
Aspect Communications 1998 - 2000
CompUSA 1996 - 1998
Skills
Solution Selling, VoIP, Account Management, Telecommunications, Sales Management, Unified Communications, Direct Sales, Manufacturing, Contract Negotiation, Customer Satisfaction, New Business Development, Salesforce.com, Networking, Sales Operations, Sales Process, Managed Services, Customer Service, Selling, Cold Calling, Sales, Professional Services, Telephony, Strategic Planning, SaaS, Cross-functional Team..., Customer Retention, SIP Trunking, B2B, Sales Presentations, Quality Assurance, Channel Partners, Call Centers, Key Account Management, Strategic Partnerships, Product Marketing, MPLS, Lead Generation, Video Conferencing, Start-ups, Co-location, Pricing, Team Building, CRM, Cloud Computing, Enterprise Software, Wireless, Product Management, Business Development
Education
Sam Houston State University 1985 — 1987
Criminal Justice
Mccallum 1981 — 1985
Telesystems LLC September 2004 - Present
IP Revolution 1999 - 2004
Lucent Technologies 1998 - 1999
Inacom 1996 - 1998
The Telephone Connection October 1991 - 1996
Huntel Communications April 1990 - October 1991
Central States Industrial (CSI) April 1988 - April 1990
executone 1980 - 1988
Skills
Strategic Planning, Sales, Sales Management, Account Management, New Business Development, Team Building, Customer Service, B2B, Project Management, Salesforce.com, Marketing Strategy, Contract Negotiation, Direct Sales, Telecommunications, Solution Selling, Training, Selling, Sales Operations, Marketing, Sales Process, Customer Satisfaction, Customer Retention, CRM, Business Development, Cold Calling, Lead Generation, Managed Services, Strategic Partnerships, SaaS, Sales Presentations, Channel Partners, Call Centers, Unified Communications, Product Marketing, Key Account Management, Professional Services, Wireless
Education
University of Nebraska at Kearney
Sociology
The Telephone Connection April 2015 - Present
Communications Plus, Inc May 2014 - April 2015
Texas Health and Human Service January 2012 - October 2013
ConAgra Foods May 2006 - April 2007
Skills
VoIP, Telecommunications, Telephony, Managed Services, Customer Service, Unified Communications, Sales Management, Account Management, Management, Solution Selling, T1, Microsoft Office, Microsoft Excel, Microsoft Word, Direct Marketing, Networking, Leadership, Sales, Business Development, New Business Development
Education
Texas Tech University 2003 — 2007
Bachelor's degree, Agricultural Economics
James Bowie High School 1999 — 2002
High School, General
ShoreGroup June 2014 - Present
ShoreGroup June 2010 - Present
USAA June 2008 - August 2010
The Telephone Connection September 2005 - June 2006
Avaya November 2002 - September 2005
Southeastern Data August 2000 - September 2002
BuyTrek.com August 1999 - July 2000
Sears, Roebuck and Co. June 1997 - July 1999
Skills
Telecommunications, Cisco Technologies, Avaya, VoIP, Call Center, Troubleshooting, Management, Technical Support, Telephony, Managed Services, Call Centers, Hardware, Network Architecture, Servers, Networking, LAN-WAN, Data Center, WAN, Routers, VMware, Switches, Cisco Call Manager, CCNA, Avaya Technologies
Education
Baylor University 2006 — 2008
MBA/MS, Information Systems
Stetson University 1993 — 1997
BA, History, Marketing
Dunwoody High School 1990 — 1993
Riverside Rats 1990 — 1991
The Telephone Connection Failure Analysis Infrastructure DevelopmentFreescale SemiconductorMarch 2000 - October 2006
Schlumberger September 1994 - November 1999
Education
Colorado Technical University 1990 — 1994
BSEE, Electrical Engineering
Colorado Technical University 1990 — 1994
BSCS, Computer Science
ZipRealty May 2003 - July 2010
Universal Hi-Tech Development July 2001 - March 2003
CTIS May 1998 - July 2001
Wellspring Resources January 1998 - May 1998
The Telephone Connection September 1996 - January 1998
Lockheed Martin May 1994 - September 1996
Skills
Team Building, Sales Management, Account Management, Research, Negotiation, Sales, Statistics, Customer Service, Time Management, Writing
Education
University of Maryland College Park
B.A., Sociology
Rockville High School 1985 — 1988