Avaya Company
Industry: Technology company
DescriptionAvaya is an American multinational technology company headquartered in Santa Clara, California that specializes in business communications, specifically unified communications, contact center, and services. Customer service: 00 1 908-953-6000 Headquarters: Santa Clara, California, United States Revenue: 3.27 billion USD (2017) CEO: Jim Chirico (1 Oct 2017–) Subsidiaries: Radvision, Zang, Inc., Avaya Global Services, Parent organization: Avaya Hldgs
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Avaya Employees
Hewlett-Packard November 2014 - Present
Avaya August 2004 - October 2014
Corban Communications 2002 - 2004
Ericsson August 1986 - July 2002
Skills
Telecommunications, Solution Selling, VoIP, Managed Services, Leadership, Unified Communications, Strategy, Strategic Planning, Wireless, Program Management
Education
Abilene Christian University 1982 — 1986
Bachelor of Business Administration (BBA), Accounting and Finance
eHealth Ontario November 2011 - Present
Rogers Communications Inc. May 2009 - November 2011
Avaya March 2007 - April 2009
Getronics 2005 - 2007
Education
Xi'an University of Technology 1994 — 1998
Bachelor
ADP 2007 - Present
Strategic Pricing Partners 2005 - 2007
Avaya 2003 - 2005
Intel 2000 - 2003
Bearing Point 1998 - 2000
Skills
Strategy, Pricing, Pricing Strategy, Market Analysis, Analytics, Marketing Strategy, Cross-functional Team..., Management, Business Development, Product Management, B2B, SaaS, Outsourcing, Management Consulting, Market Research, Process Improvement, Leadership
Education
Stony Brook University
MA/PhD(ABD)
Allegheny College
BS
NCR Corporation October 2013 - Present
AT&T Mobility July 2013 - October 2013
Avaya January 1998 - March 2012
Skills
Telecommunications, VoIP, Servers, IP PBX, Switches, Routers, DSL, T1s, Avaya, Avaya Communication..., Cajun, S8700, S8300, S8500, G350, G650, G450, Linux, Intuity, Magix, Merlin, Cisco IOS, Definity, Networking, iPhone, Call Center, ACD, TDM, TCP/IP protocols, LAN-WAN, Messaging, H.323, H.248, QSIG, Customer Service, Operations Management, Union Relations, UHF, Wireless Networking, FCC License, FAA Certifications, Radio, Amateur Radio, Electrical Engineering, Aviation Electronics, Electronics, Call Centers, ISDN, Telephony, SIP
Education
Stanly Community College 2010 — 2011
CCNA, 3.5
Aims Community College 1999 — 2001
Telecommunications Certificate, Telecommunications Technology/Technician, 3.5
U S Navy 1964 — 1965
Aviation Electronics Technician, Avionics Maintenance Technology/Technician, 3rd class of 29
Metropolitan State College of Denver
Mathematics
Bay Street Labs January 2015 - Present
Quoty December 2013 - Present
Ooploo February 2013 - August 2015
Avaya December 2009 - January 2013
Nortel July 2006 - December 2009
Dynamic Design September 2003 - February 2007
Skills
Linux, Perl, XML, Agile Methodologies, JavaScript, Software Design, Databases, Cloud Computing, Enterprise Software, Integration, Java, Leadership, Management, Mobile Applications, Mobile Devices, Object Oriented Design, Product Management, Software Development, Start-ups, Telecommunications, Web Development, Web Services
Education
Carleton University 2003 — 2007
Bachelor, Information technology
Algonquin College of Applied Arts and Technology 2003 — 2006
Diploma, Networking
Arrow Electronics June 2014 - Present
Arrow Electronics June 2013 - June 2014
Arrow Electronics July 2010 - June 2013
Arrow Electronics December 2008 - July 2010
Arrow Electronics August 2006 - December 2008
Arrow Electronics February 2003 - August 2006
Arrow Electronics August 2000 - February 2003
Avaya November 1998 - August 2000
Skills
Cloud Computing, Cross-functional Team..., Provisioning, Avaya, Telecommunications, Wireless, Vendor Management, Solution Selling, VoIP, Unified Communications, Process Improvement, Account Management, Management, Enterprise Software, IT Management, Leadership, Direct Sales, CRM
Education
Adelphi University 1994 — 1998
Bachelors, Business Management
Avaya August 2014 - Present
Alcohol Monitoring Systems / SCRAM Systems May 2014 - August 2014
Polycom July 2009 - April 2014
Santa Barbara Labs September 2007 - June 2009
Consulting May 2005 - September 2007
Cisco Systems December 1997 - May 2005
Telebit April 1996 - December 1997
NetVantage June 1995 - March 1996
Bytex Network Systems May 1992 - June 1995
Cabletron February 1990 - May 1992
Skills
Agile Project Management, Product Management, Program Development, Program Management, Government Contracts, Network Security, Firewalls, VoIP, Cisco, Telecommunications, Product Marketing, Unified Communications, Security, Cisco Technologies, Cloud Computing, Networking, Wireless, Managed Services, IP, Go-to-market Strategy, Sales Enablement, Mobile Devices, Management, MPLS, Competitive Analysis, SIP, Video Conferencing, Switches, Ethernet, SaaS, Telepresence, Professional Services, Channel Partners, Pre-sales, Network Architecture, Telephony, Enterprise Software, Data Center, Solution Selling, Sales Engineering, H.323, Strategic Partnerships, Routers, Routing, Product Lifecycle..., Business Alliances, Integration, SIP Trunking, Network Design, Partner Management
Education
Australian Institute of Business 2004 — 2005
Master of Business Administration (M.B.A.)
National University 1988 — 1990
BS
Chaffey College 1982 — 1984
AA
SAS September 2012 - Present
Cree January 2012 - September 2012
Cisco Systems July 2010 - December 2011
Avaya January 2010 - July 2010
Nortel February 2008 - January 2010
Skills
Access, Business Analysis, Cross-functional Team..., Business Intelligence, Enterprise Software, Program Management, Project Management, Salesforce.com, Six Sigma, Telecommunications, Wireless, Integration, SaaS, Vendor Management, Cloud Computing
Education
American InterContinental University 2008 — 2009
MBA, MBA- International Business
North Carolina State University 2005 — 2007
BA, Political Science
MPS Security June 2010 - December 2013
Avaya October 2008 - April 2010
Kim Ray April 2008 - October 2008
Dobson Communications December 2005 - May 2008
Skills
Electronic Engineering, Multimeter, Assembler, Oscilloscope, Strategic Planning, Electronics, Power Tools, Microsoft Excel, Microsoft Word, Windows, Microsoft Office, Customer Service, C, PowerPoint, Outlook, Negotiation, HTML, Research
Education
John Marshall High School 1994 — 1998
High School, Advanced Studies, 3.5
Francis Tuttle Technology Center 2010 — 2011
Certificate, Manual Machining, 3.25
ITT Technical Institute-Oklahoma City 2013 — 2015
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician, 3.0
LifeSize, A division of Logitech April 2014 - Present
Integrated Technologies - Cell Again January 2012 - Present
CenturyLink October 2010 - November 2012
CenturyLink March 2010 - March 2012
Avaya June 1987 - December 2009
Expanets 1999 - 2003
Contel 1987 - 1988
Skills
VoIP, UC, Professional Services, Customer Relations, Channel, Unified Communications, Solution Selling, Contract Negotiations, Call Center, Telecommunications, Managed Services, Consultative Selling, Avaya, Sales Management, Account Management, Wireless, SIP, SaaS, Telephony, Channel Management, New Business Development, Direct Sales, Vendor Management, IP, MPLS, LAN/WAN, Team Leadership, Cloud Computing, Competitive Analysis, B2B, Salesforce.com, Contract Negotiation, Key Account Management, Start-ups, RFP, Selling, Customer Service, Cross-functional Team..., Sales Process, Channel Partners, Call Centers, CRM, Sales, Pre-sales, Enterprise Software, Networking, Product Marketing, SIP Trunking, Business Analysis, Data Center
Education
Albion College
BA
Hewlitt Packard September 2014 - Present
Avaya Private Cloud Services November 2010 - Present
Ashby Lake Protective Association (ALPA) September 2012 - Present
Avaya November 2008 - November 2010
Nortel Networks November 2007 - December 2009
Nortel Networks January 2005 - November 2007
Nortel Networks January 1999 - January 2005
Algonquin College September 1987 - April 1989
Skills
Network Security, Network Design, WAN, Information Security, Networking, IT Management, Network Engineering, Managed Services, Troubleshooting, Computer Security, LAN-WAN, CISSP, Technical Support, System Deployment, Strategy
Education
Algonquin College of Applied Arts and Technology 1987 — 1989
Electronics
BAE Systems Applied Intelligence June 2013 - Present
Avaya Inc. February 2004 - May 2013
Avaya, Inc. September 2002 - February 2004
Avaya October 2000 - September 2002
Alcatel-Lucent July 1997 - October 2000
Time Warner Inc. November 1991 - June 1997
Skills
Product Marketing, Channel Marketing, Digital Marketing, Marketing Strategy, Web Marketing, Channel, Global Marketing, Go-to-market Strategy, Sales Enablement, Channel Programs, Net Promoter Score, Sales, Sales Presentations, Brand Management, Strategic Planning, Demand Generation, Web Media, Analyst Relations, Corporate Communications, Software Packaging, Services Marketing, Vertical Marketing, Project Planning, Event Planning, Brand Positioning..., Multi-channel Marketing
Education
NYU Stern School of Business 1983 — 1986
Bachelor of Applied Science (BASc), Marketing
Saint John's University 1988 — 1990
Master of Business Administration (MBA), Marketing
Sanno University 1986 — 1986
Summer program, Japanese Business & Management
Avaya June 2011 - Present
Genband June 2010 - June 2011
Nortel Networks 1985 - 2010
Nortel Networks 1985 - 2010
Nortel Networks 2008 - 2009
Nortel Networks 2007 - 2009
Nortel Networks 2006 - 2007
Nortel Networks 2005 - 2006
Nortel Networks 2004 - 2005
Nortel Networks 2002 - 2004
Skills
SIP, VoIP, Telecommunications, IP, SS7, Ethernet, TCP/IP, ISUP, Unified Communications, Unix, Wireless, Linux, ATM networks, Integration, Testing, Switches, Test Management, Regression Testing, Test Planning, Feature Testing, SNMP
Education
Algonquin College of Applied Arts and Technology
Technologist, Technical Writing/Computer Science
Avaya 2014 - Present
GE Capital 2014 - 2015
Columbia University Tutoring and Translating Agency 2013 - 2014
Sony Music Entertainment 2013 - 2013
Skills
SAS, Stata, SQL, VBA, R, Python, Matlab, Visio, Economics, Omniture, Adobe Creative Suite, Maya Dynamics, Mandarin
Education
School of Visual Arts 2015 — 2015
Continuing education--Animation
The Juilliard School 2014 — 2015
Evening division--Composition and Music Production
Columbia University in the City of New York 2012 — 2013
Master of Science (M.S.), Actuarial Science
Agnes Scott College 2008 — 2011
Bachelor of Arts (B.A.), Economics
University of Zurich 2010 — 2010
Exchange program--Wirtschaftswissenschaften - Volkswirtschaftslehre (VWL)
UC Berkeley 2009 — 2009
Summer session--Comparative Literature, Oceannography
Shanghai Jiao Tong University 2006 — 2008
1/2 Bachelor of Arts (B.A.), German
Holy Name Medical Center June 2014 - Present
Muscle Solace September 2012 - Present
Plushed Noses August 2010 - Present
Avant Garde Industries February 2011 - December 2013
Howard Bookbinder 2011 - 2011
Mosaic Glass Tile Enterprise June 2006 - December 2010
Avaya 2001 - 2003
Pebble Beach Company September 2000 - September 2002
NameSecure.com 1999 - 2001
Skills
Customer Service, Marketing Strategy, New Business Development, Retail, Social Networking, Marketing, Social Media Marketing, Entrepreneurship, Sales, Team Building, Product Development, Sales Management, Online Marketing, Social Media, Online Advertising, Event Management, Time Management, Sales Operations, Trade Shows, Marketing Communications, Advertising, Email Marketing
Education
Academy of Massage Therapy 2012 — 2013
Massage therapy
Seton Hall University 1995 — 1997
Seton Hall University 1993 — 1995
St Andrews 1988 — 1989
Avaya July 2011 - Present
National Judicial Institute September 2010 - July 2011
Alcatel-Lucent May 2010 - June 2010
Career Services, University September 2008 - December 2009
Career Services, University May 2008 - July 2008
Canadian Centre for International Justice (CCIJ) September 2007 - December 2007
Provincial Interministerial Council May 2007 - July 2007
Ministry of Community and Social Services May 2006 - July 2006
Skills
Software Documentation, FrameMaker
Education
Algonquin College of Applied Arts and Technology 2009 — 2010
Graduate Certificate, Technical Writer
University of Ottawa 2005 — 2009
B.A Honours, International Studies and Modern Languages
Avaya January 2011 - Present
Avaya June 2005 - December 2010
NSN - Nokia Solutions and Networks July 1998 - April 2005
TU Delft July 1994 - August 1994
Skills
Telecommunications, ISDN, Avaya, VoIP, SIP, Unified Communications, Telephony, IP, Contact Centers, Call Center, IVR, Managed Services, ACD, TDM, CTI, H.323, Ethernet, SS7, MAP, CAP, INAP, GSM, 3GPP, Microwave Engineering, Remote Sensing, Integration, Switches, QoS, Wireless, LTE, Media Gateways, IP PBX, SIP Trunking, Cisco Technologies, Network Design, Voice Mail, Gateway, MPLS, Video Conferencing, Service Delivery, LAN-WAN, WAN, Routing, Troubleshooting, TCP/IP, Pre-sales, Mobile Devices, ATM networks, Network Architecture
Education
Université de Valenciennes et du Hainaut-Cambrésis 1996 — 1998
Doctor of Philosophy (Ph.D.), Electrical and Electronics Engineering
Helsinki University of Technology 1994 — 1994
Master of Science (M.Sc.), Electrical and Electronics Engineering
Budapesti Mûszaki és Gazdaságtudományi Egyetem 1989 — 1994
Master of Science (M.Sc.), Electrical and Electronics Engineering, summa cum laude
Technical University of Vienna 1992 — 1993
Faculty, Electrical Engineering
myWebroom October 2014 - Present
Ancestry.com September 2010 - September 2014
Vertigo Software March 2006 - September 2010
RelayHealth December 2005 - February 2006
Magenic Technologies May 2005 - December 2005
Enterprise Consulting Partners November 2002 - April 2005
Avinon April 2000 - October 2002
Avaya February 1996 - April 2000
Iicon Ltd January 1992 - August 1994
Skills
React.JS, Agile Methodologies, Scrum, Web Services, Software Development, .NET, JavaScript, C#, Silverlight, ASP.NET, Node.js, Visual Studio, REST, HTML5, LINQ, WPF, WCF, Agile Project Management, Distributed Systems, Microsoft SQL Server, Integration, Enterprise Software, Enterprise Architecture, SOA, ADO.NET, User Interface Design, Cloud Computing, Web Development, Mobile Applications, ASP.NET MVC, Software Engineering, System Architecture, Web Applications, User Experience, SQL, XML, Software Design, HTML, Architecture, Testing, Continuous Integration, SOAP, AJAX, MVC, Architectures, Scalability
Education
Technologiko Ekpaideutiko Idrima, Kritis 1990 — 1991
HND, Computer Studies / Software Engineering
Leeds Metropolitan University 1988 — 1991
HND, Computer Studies w/Software Engineering
McKesson Corporation 2014 - Present
E-Comm 9-1-1 2013 - 2014
BC Pension Corporation 2013 - 2013
Ministry of Jobs, Tourism and Innovation 2012 - 2012
Alfa-Bank 2007 - 2009
Avaya 2000 - 2006
Lucent Technologies 1997 - 2000
MicroAge 1994 - 1997
Skills
Management, Change Management, Business Process, PMO, Business Process..., Software Project..., Integration, Business Process..., Project Delivery, Requirements Analysis, ITIL, Project Management, Enterprise Software, Governance, Pre-sales, SDLC, Procurement, CRM, Budgets, Business Analysis
Education
Lomonosov Moscow State University (MSU) 2003 — 2005
Master of Arts (M.A.), Psychology
Institute of Practical Psychology and Psychoanalysis 2002 — 2005
Diploma, Psychology in Business
Moscow State University of Economics, Statistics, and Informatics (MESI) 1991 — 1997
Master of Science (M.Sc.), Business Information Technology Management
3t Systems February 2014 - Present
Mobiletech LLC November 2005 - Present
Avaya September 2008 - December 2013
PRC, LLC August 2007 - May 2008
CollegeAmerica October 2005 - September 2007
CompUSA May 2005 - September 2005
Best Buy June 2003 - May 2005
Dish Network July 2001 - May 2003
Qwest September 2000 - May 2001
Best Buy March 2000 - September 2000
Skills
Avaya, TCP/IP, VoIP, Telephony, SIP, Databases, Windows Server, LAN-WAN, Call Centers, Solaris, Integration, Programming, SQL, HTML, CMS, Unix Shell Scripting, Citrix, XML, JavaScript, Windows 7, VBScript, Hyper-V, Remote Desktop, IP Networking, Java, Fedora, Informix, C#, ASP.NET, C++, Tomcat, Cisco IOS, Subnetting, VDI, Hypervisor, Windows Server 2008, Linux server..., Software Integration, Netscaler, Citrix Storefront, Citrix XenApp, Citrix XenDesktop, Citrix Insight, Citrix Desktop Director, Troubleshooting, Networking, Cloud Computing
Education
CollegeAmerica 2003 — 2005
Bachlors, Computer Science
Cambridge College 2001 — 2003
Associates of Applied Science, Networking and Information systems
HP Enterprise Services, LLC November 2014 - Present
Avaya August 2012 - October 2014
Avaya INC August 1999 - April 2012
Cavanaugh's Hospitality and G&B Select-a-Seat May 1993 - November 1998
Skills
Customer Relations, Customer Service, Customer Satisfaction, Customer Experience, Customer Loyalty, Customer Retention, Microsoft Office, Siebel, Maestro, Apollo, SAP R/3, Sabre, Telecommunications, Telephony, TCP/IP, LAN/WAN, PRI, T1, LAN-WAN, Workforce Management, SIP, Brand Loyalty, WAN, Technical Support, Routing, Wireless, Routers, Call Center, IP, Call Centers, H.323, Avaya, IVR, QoS, Voice Mail, IP PBX, System Administration, VoIP, TDM, Switches, Unified Messaging, ACD, MPLS, Unified Communications, Cabling, Cisco Technologies, Troubleshooting, ISDN, Ethernet, Managed Services
Education
Ashford University 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General, 4.0
Aims Community College 2001 — 2001
Certification, PC applications
Eastern Washington University 1994 — 1995
General education with an emphasize on mathematics, 3.0
Eastern Washington University 1988 — 1989
General education with and emphasizes on mathematics, General education with and emphasizes on mathematics, 3.0
Macpage July 2013 - Present
University of Maine September 2011 - May 2013
University of Maine March 2008 - August 2011
Pierce Promotions June 2005 - June 2007
Avaya October 2000 - October 2002
Burton Snowboards September 1997 - December 1999
Skills
Financial Analysis, Budgets, Microsoft Excel, Analysis, Customer Service, Management, Microsoft Office, Accounts Payable, Marketing, PeopleSoft
Education
University of Maine 2008 — 2013
Bachelor of Science (BS), Accounting, summa cum laude
文教大学 / Bunkyo University 1988 — 1990
Associate of Arts (AA), Japanese Literature/ Mass Communication
Avaya May 2015 - Present
Avaya March 2009 - April 2015
Avaya June 2006 - June 2008
Pontifícia Universidade Católica de Goiás January 2003 - December 2003
Skills
SIP, ANSI C, C++, Objective-C, Java, RTP, TCP/IP, Software Engineering, Software Design, C#, Scrum, Software Development, Integration, Pre-sales, Avaya, Unified Communications, Shell Scripting, Java Enterprise Edition
Education
Universidade Católica de Goiás 1998 — 2002
Bachelor's degree, Computer Science
Elections Canada August 2014 - Present
Mitel June 2013 - August 2014
prairieFyre Software Inc. February 2010 - June 2013
Avaya June 2008 - June 2009
Ubiquity Software November 2005 - June 2008
Corel Corporation August 2003 - November 2005
Siemens Canada March 2000 - March 2003
Nortel Networks December 1999 - February 2001
Nortel Networks July 1997 - November 1999
Skills
Test Planning, Testing, Software Quality..., Quality Assurance, Test Cases, Quality Center, Regression Testing, IP, Test Automation, Performance Testing, System Testing, Software Development, Agile Methodologies, Unix, Software Documentation, XML, ClearQuest, Scripting, Test Strategy, Scrum, SIP, Manual Testing, Bugzilla, SQL, Agile Testing, Government, Business Analysis
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Avaya February 2014 - Present
AVAYA CO February 2014 - Present
Skills
Unified Communications, Solution Selling, Managed Services, VoIP, Channel Partners, Telecommunications, Direct Sales, Telephony, Wireless, Avaya, Cloud Computing, IP
Education
Universidad Simón Bolívar (MX) 2005 — 2011
Master's Degree, TI, MAESTRÍA EN CIENCIAS COMPUTACIONALES Y ADMINISTRACIÓN DE LA TECNOLOGÍA
Universidad Simón Bolívar (MX) 2003 — 2010
Engineer's Degree, TI, INGENIERÍA EN ELECTRÓNICA Y COMUNICACIONES
Instituto Tecnológico Autónomo de México
ScalaCourses.com 2014 - Present
SourceForm Consulting Inc. May 2013 - Present
Mitel December 2013 - May 2015
Avaya October 2012 - May 2013
Avaya October 2011 - October 2012
Avaya December 2009 - October 2011
Nortel May 2007 - December 2009
Nortel Networks 2003 - 2007
Nortel Networks 1998 - 2003
Nortel Networks 1993 - 1998
Skills
Telecommunications, Software Development, Architecture, Product Development, R&D, Agile Methodologies, Software Design, Product Management, Requirements Analysis, Software Project..., Software Engineering, Enterprise Software, Unified Communications, Embedded Systems, SIP, Software Quality..., Testing, Mobile Devices, Scrum, Cross-functional Team..., Program Management, Test Automation, Integration, Java Enterprise Edition, Agile Project Management, System Architecture, Architectures, Test Driven Development, C#
Education
Carleton University 1974 — 1978
BEng., Electrical Engineering
Algonquin College of Applied Arts and Technology 2010 — 2012
Enterprise Java Developer Certificate, Java EE Development, A+
AT&T/ShoreTel October 2012 - Present
Avaya January 2012 - September 2012
SED International April 2011 - October 2011
Motorola Solutions August 2010 - December 2010
Cisco Systems July 2006 - August 2009
Cisco 2006 - 2009
Skills
Solution Selling, Channel, Salesforce.com, Cloud Computing, Unified Communications, Data Center, SaaS, Direct Sales, Account Management, Channel Partners, VoIP, Professional Services, Telecommunications, Sales Process, Sales, Wireless, Business Intelligence, CRM, Sales Operations, Team Leadership, New Business Development, Cross-functional Team...
Education
Alabama State University
Public Relations, Advertising, and Applied Communication
Hewlett-Packard November 2012 - Present
Saint Peter's College June 2008 - December 2012
Hewlett-Packard December 2011 - November 2012
Siemens Enterprise Communications January 2010 - December 2011
AVAYA INC February 2007 - May 2008
VERIZON COMMUNICATIONS July 2004 - February 2007
Microsoft March 2002 - July 2004
Microsoft 2002 - 2003
EXPANETS INC. (now defunct) January 2000 - January 2002
Avaya January 1998 - January 2000
Skills
Channel, Alliances, Consultative Selling, New Business Development, Account Management, Resellers, Channel Management, Channel Partners, Solution Selling, Unified Communications, Managed Services, Enterprise Software, SaaS, Go-to-market Strategy, Partner Management, Strategic Partnerships, Cloud Computing, Selling, Team Building, Business Alliances, Business Strategy, Strategic Planning, Salesforce.com, Sales, Leadership, Management, Sales Process, Business Development, Sales Operations, Strategy, Data Center, Integration, Telecommunications, Training, Consulting, Networking, Sales Management, Project Management, Professional Services, Start-ups, Virtualization
Education
International School of Management 2012 — 2017
Doctor of Philosophy (PhD), International Business
Saint Peter's University
Master's Degree, Accounting
Saint Peter's University 2004 — 2007
MBA, Finance
Saint Peter's University 1996 — 2003
BS, Business Management
Independent Contractor May 2010 - Present
Avaya January 2010 - April 2010
Nortel Networks February 1987 - December 2009
Oceaneering International October 1980 - December 1985
Skills
PMP, MS Project, Telecommunications, Program Management, Integration, Software Project..., Agile Project Management, Wireless, Agile Methodologies, Certified Project..., PMO, VoIP, SDLC, Software Quality..., Project Management, Project Planning, Requirements Analysis, Vendor Management, Quality Assurance, Resource Management, Active Top Secret..., Active Reliability..., Team Management, Outsourcing, Enterprise Software
Education
Algonquin College of Applied Arts and Technology
Diploma, Electrical Engineering
Humber College
Hydrographic Survey Engineering, Hydrographic Engineering
Optum / UnitedHealth Group June 2014 - Present
Freelancer October 2011 - June 2014
DaVinci Coders February 2014 - May 2014
Targeted Traffic Crew January 2011 - December 2013
Rise Vision August 2012 - March 2013
iRecommend.Biz LLC August 2002 - December 2010
Carousel Industries January 2008 - July 2009
Enabling Technologies August 2005 - December 2007
Avaya December 2000 - August 2005
Primerica Financial Services April 2003 - July 2005
Skills
VoIP, Lead Generation, Web Development, Linux, Online Marketing, Cloud Computing, Unified Communications, Telecommunications, SaaS, Messaging, E-commerce, Online Advertising, Public Speaking, Technical Support, Virtualization, Customer Service, TCP/IP, Customer Support, Web Hosting, Windows Server, LAMP administration, Network Security, Modular Messaging, Private Cloud, Git, Audix, Digital Signage, Ruby, Ruby on Rails, Pivotal Tracker, RubyMine, Bash, Rally, RSpec, TDD, JavaScript, CSS, Node.js, Open Source Software, BaaS, MySQL, MongoDB, Team Building, Small Business, Entrepreneurship
Education
Кабардино-Балкарский Государственный Университет (КБГУ) / Kabardino Balkarian State University 1980 — 1984
Bachelor of Science in Electrical Engineering, Mechatronics, Robotics, and Automation Engineering, Graduated With Honors
CENX September 2014 - Present
JULIAN Consulting June 2013 - Present
Avaya January 2010 - May 2013
Nortel February 1988 - December 2009
Skills
Agile Methodologies, Atlassian JIRA, ClearCase, Eclipse, Ethernet, IP, Integration, Java, Java Enterprise Edition, Linux, Object Oriented Design, Open Source, SIP, Scrum, Software Design, Software Development, Software Engineering, TCP/IP, Telecommunications, Telephony, Test Automation, Unified Communications, VoIP, Wireless, Unix, Perl, Ant, JUnit, Maven, SOAP, REST, Subversion, JBoss Application Server, Shell Scripting, Cloud Computing, Tomcat, CVS, UML, Agile Project Management, Test Driven Development, SOA, Web Services, Distributed Systems, EJB, Spring, Git, Design Patterns, Hibernate, Continuous Integration, SNMP
Education
Algonquin College of Applied Arts and Technology
Ascom Wireless Solutions January 2012 - Present
Ascom Wireless Solutions March 2007 - December 2011
Avaya 2005 - 2007
Tenovis January 2000 - January 2005
Tenovis 1995 - 2000
Telenorma / Bosch 1989 - 1995
Skills
Telecommunications, Unified Communications, Strategy, Channel Partners, Business Development, Go-to-market Strategy, Wireless, Business Strategy, Business Planning, Management, IP, Sales, Marketing, VoIP, Solution Selling, Product Management, Managed Services
Education
Wifi Vienna 1998 — 2000
Marketing / Management
Fachhochschul-Studiengänge Campus Wien 1995 — 1998
Master of industrial Electronic
Verint July 2009 - Present
ClickFox May 2008 - June 2009
Avaya January 2000 - May 2008
Skills
Solution Selling, SaaS, Enterprise Software, Professional Services, Salesforce.com, VoIP, Unified Communications, Direct Sales, Telecommunications, Call Center, Account Management, Channel, Strategic Partnerships, ACD, Lead Generation, Telephony, New Business Development
Education
Alexandria Technical College 1982 — 1984
P.O.S.T., Law Enforcement
Retired and loving it 2010 - Present
MPRI (L-3 Communications) August 2007 - December 2009
Avaya 2005 - August 2007
General Dynamics Informations Technology 2002 - 2005
Level 3 Communications 1998 - 2001
Alta Telecom Inc 1996 - 1998
Mountain Parks Electric 1989 - 1993
Mountain View Electric 1979 - 1989
ITT Industries 1976 - 1979
Bell Labs 1973 - 1976
Skills
Planning, Contract Management, Budgeting, Programming, PMP, Program Management, Project Planning, Project Portfolio..., PMO, MS Project, Cross-functional Team..., Operations Management, Quality Management, Team Leadership, Vendor Management, Strategic Planning, Telecommunications, RFP, Business Management, Team Building, Organizational..., Integration, Procurement, Proposal Writing, Mentoring, Management Consulting, Budget Management, Cost, Team Management, Budgets, Project Management, Strategy, Leadership Development, Government, Engineering, Management, Process Improvement, Policy, Military, Security, Leadership, Risk Management, Business Process..., Analysis
Education
Avaya University 2007 — 2007
Certificate
Avaya University 2007 — 2007
Certificate
Avaya University 2007 — 2007
Certificate
Avaya University 2006 — 2006
Certificate
American Graduate University 2005 — 2005
Graduate Certificate
American Graduate University 2004 — 2004
Graduate Certificate
American Graduate University 2004 — 2004
Graduate Certificate
Project Management Institute 2001 — 2001
Graduate Certificate Project Management
University of Denver 1994 — 1996
Masters
Regis University 1982 — 1984
BS
Avaya July 2015 - Present
Avaya June 2014 - July 2015
Sprint July 2011 - August 2013
Tele2 January 2011 - February 2011
Skills
Big Data, Business Intelligence, Data Analytics, Team Leadership, Telecommunications, Tableau, Business Analysis, Project Management, Strategy, Data Analysis, Leadership, Microsoft Office, Management, Network Design, Microsoft Excel, Wireless
Education
Boston University Questrom School of Business 2013 — 2015
Master of Information Systems
Boston University Questrom School of Business 2013 — 2015
Master of Business Administration (MBA), Strategy, Business Analysis, Marketing, Organizational Transformation, Information Systems
Omsk State Technical University (OSTU) 2003 — 2011
Master of Engineering (M.Eng.), Computer Systems Networking and Telecommunications
Massive Open Online Coursware 2010 — 2010
Avaya May 2014 - Present
Tata Consultancy Services November 2011 - August 2013
Velammal Engineering College July 2010 - February 2011
Skills
Rapid Miner, C, Java, C++, SQL, HTML, Windows, MySQL, Linux, Microsoft Office, Programming, Matlab, Eclipse, Visual Basic, JavaScript, C#, Microsoft Excel, PowerPoint, Databases, Microsoft Word, Python, Minitab, R Studio, Tableau, PHP, .NET, Integration, Android, Servlets, SQLite, PhoneGap, Node.js, Informatica, BEx Reporting, Business Objects, Essbase
Education
New Jersey Institute of Technology 2013 — 2014
Master of Science (M.S.), Information Systems, GPA: 3.9
Velammal Engineering College 2007 — 2011
Bachelor of Technology (B.Tech.), Information Technology, 85% - Average
Secure Lox April 2015 - Present
Westin Hotels & Resorts September 2013 - April 2015
St. Regis Hotel December 2012 - June 2013
Avaya January 2008 - July 2008
Skills
Microsoft Excel, Facebook, Social Networking, Marketing, Customer Service, Microsoft Word, Analysis, Marketing Strategy, Microsoft Office, PowerPoint, Outlook, Teamwork, Time Management, Social Media, Event Planning, Customer Satisfaction, Sales, Administrative..., Team Leadership, Event Management, Data Entry, Management, English, Sales Process, Sales Presentations
Education
Lone Star College System 2011 — 2012
Marketing/Marketing Management, General, 4.0
Moscow State University of Humanities named after M.A. Sholohov (former Open Pedagogical University) 2005 — 2010
Master of Education (M.Ed), Bilingual and Multilingual Education, with honors
Avaya January 2012 - Present
Bell Aliant 1997 - January 2012
xwave June 2001 - September 2005
Skills
High Speed Internet, Solution Selling, Voice Services, Managed Services, Managed Hosting, Consultative Selling, Colocation, Internetworking, Broadband Access, Account Management, Broadband, Key Account Development, Internet Services, Telecommunications, Unified Communications, WAN, Data Center, Professional Services, Wireless, Selling, Strategic Partnerships, Call Center, MPLS, Salesforce.com, Sales Management, Telephony, Ethernet, Cloud Computing, Channel Partners, IP, Direct Sales, Co-location, Business Services, Sales Operations, Call Centers, SIP, VoIP, Product Management, Contact Centers, Sales Process, SaaS, Video Conferencing, Cisco Technologies, Go-to-market Strategy, Sales
Education
Acadia University 1990 — 1993
Bachelor of Recreation Management
Saint Mary's University
Avaya July 2009 - Present
IBM October 2008 - July 2009
IBM March 2004 - October 2008
IBM January 2001 - March 2004
IBM October 1997 - January 2001
Argentine Navy (Armada Argentina) February 1994 - October 1997
Skills
Security Management, Security, ITIL, Team Leadership, Risk Management, Windows, Project Planning, Telecommunications, Project Management, Strategic Planning, Team Building, Analysis, Process Improvement, Physical Security, Outsourcing, Integration, Crisis Management, Risk Assessment, Change Management, Business Continuity, Business Intelligence, Corporate Security, Disaster Recovery, Governance, Incident Management, Leadership, Management, Operations Management, Program Management, Security Audits, Team Management, Negotiation, Spanish, Microsoft Office, English, Information Security..., Information Security, Vendor Management, Strategy, Business Process, Training, Managed Services, Cross-functional Team...
Education
Escuela de Defensa Nacional 2010 — 2010
Curso Superior de Defensa Nacional, Defense Analytics
Instituto Universitario de la Policía Federal Argentina 2003 — 2006
BS, Sciences - Security Management
Liceo Naval Militar "Almirante Guillermo Brown" 1989 — 2005
High School, Military - Navy
Instituto de Enseñanza Aeronautica 2001 — 2001
Commercial Airplane Pilot w/IFR Cert., Aviation
Aerowest 1999 — 2000
Private Airplane Pilot, Aviation
BT June 2008 - Present
BT Americas Inc 2008 - Present
Avaya September 1998 - February 2008
TeleService Resources 1989 - 1998
TeleService Resources - (formerly an AMR Company) 1989 - 1998
Skills
Professional Services, Telecommunications, Program Management, PMO, Project Delivery, Service Delivery, Integration, Managed Services, Pre-sales, PMP, Vendor Management, ITIL, Outsourcing, Project Portfolio..., IT Strategy, VoIP, Solution Architecture, IT Service Management, Unified Communications, Change Management
Education
Amberton University
Project Management Professional
High School
Custom Computer Specialists, Inc. February 2010 - Present
Future Tech Enterprise November 2008 - February 2010
Avaya 2008 - 2008
Black Box Network Services 2006 - 2007
NetVersant 2005 - 2006
NextiraOne - formerly WCS, NCS 1984 - 2005
Nortel 1984 - 2005
Skills
Managed Services, VoIP, Data Center, Telephony, Storage, Unified Communications, Virtualization, Professional Services, Telecommunications, Enterprise Software, Integration, Sales Presentations, Account Management, IVR, Sales Process, Direct Sales, MPLS, Servers, Selling, Strategic Partnerships, Solution Selling, Networking, WAN, Lead Generation, Cloud Computing, Security, Product Management, Sales Operations, Salesforce.com, Avaya, Outsourcing, Cisco Technologies, IP, Co-location, Disaster Recovery, Channel Partners, New Business Development, Information Technology, Project Management, Strategy, Vendor Management, SaaS, CTI, CRM, Wireless, Go-to-market Strategy, Management, Sales, Technical Support, Hardware
Education
Adelphi University 1979 — 1981
BBA, Business Administration
Nassau Community College 1977 — 1979
AS, Business
Avaya March 2014 - Present
Combat Networks July 2011 - March 2014
HRSDC January 2004 - June 2011
HRSDC July 2000 - September 2003
Algonquin College 2001 - 2003
Skills
LAN/WAN, Security, Routers, Switches, Network Administration, Firewalls, Routing, Avaya, Architecture, Planning, Network Security, Unified Communications, WAN, Network Design, IP Networking, OSPF, Ethernet, Network Architecture, BGP, TCP/IP, IP, LAN-WAN, Wireless Networking, Troubleshooting, VPN, VSP, VoIP, Networking, Project Planning, Load Balancing, Technical Support, WLAN, Data Center, Shortest Path Bridging, F5 BigIP
Education
Algonquin College of Applied Arts and Technology 1999 — 2003
Business Administration, Information Systems
Algonquin College of Applied Arts and Technology 1999 — 2003
Business Administration, Information System Management
Hillcrest HS
DataVox May 2012 - Present
SKC June 2011 - April 2012
Avaya November 2004 - June 2011
Avaya January 2004 - June 2011
Skills
Unified Communications, Unified Messaging, Telepresence, Avaya, Sales Management, Cisco Technologies, Riverbed
Education
Abilene Christian University 1983 — 1987
BS, Engineering Physics
Abilene Christian University 1983 — 1987
BS, Engineering Physics
Abilene Christian University 1983 — 1987
Engineering Physics
Avaya June 2009 - Present
CEMEX May 2006 - June 2009
Genpact November 2005 - April 2006
Sykes - Nokia Account March 2005 - October 2005
Skills
VoIP, Technical Support, ITIL, Call Center, SQL, Telecommunications, Business Analysis, Business Process..., Avaya, Contact Centers, Service Delivery, Linux, TCP/IP, ISDN, Switches, LAN-WAN, Telephony, SIP, Wireless
Education
1999 — 2003
Bachelour, Marketing and Management
Avaya February 2011 - Present
Avaya (Layne Communications - Contractor) January 2010 - February 2011
Preston Trail Job Network December 2008 - November 2009
Global Knowledge 2000 - 2008
Nortel 1998 - 2000
Nortel 1994 - 1998
Nortel 1990 - 1994
Nortel 1988 - 1990
Nortel 1987 - 1988
NEC 1985 - 1987
Skills
Telecommunications, Vendor Management, Project Management, Process Improvement, Team Leadership, Cross-functional Team..., Change Management, Management, Budgets, Strategy, Negotiation, Operations Management, Leadership, Training, Team Management, Account Management, Coaching, Product Development, Integration, Team Building, Networking, Sales, Project Planning, Enterprise Software, Business Process, Human Resources, Outsourcing, CRM, Customer Satisfaction, Business Process..., Business Development, Business Analysis
Education
Collin County Community College 2009 — 2009
Preparing for PMP
Amberton University 1995 — 1997
Master of Science (MS), Human Relations and Business
Auburn University at Montgomery 1976 — 1979
Bachelor of Science (BS), Business Administration (Personnel Management)
Houghton Mifflin Harcourt September 2013 - Present
Houghton Mifflin Harcourt October 2012 - September 2013
Houghton Mifflin Harcourt April 2011 - October 2012
Gina's Pantry 2009 - 2011
Bryant Woods Montessori School in Columbia, MD 2003 - 2005
Avaya 1996 - 1999
IBM 1992 - 1996
Skills
New Business Development, Team Building, Creative Problem Solving, Social Media Marketing, Entrepreneurial..., Volunteer Coordination, Training & Development, Relationship Cultivation, Chef, Team Leadership, Marketing Research, ServSafe, Personal Chef Services, Volunteer Management, Employee Training, Entrepreneurship, Event Planning, Marketing Communications, Management, Strategic Planning, Social Media, Event Management, Social Networking, Business Development, Advertising, Sales, Coaching, Project Management, Customer Retention, Competitive Analysis, Salesforce.com, Email Marketing
Education
Adelphi University
Avaya August 2015 - Present
Informatica July 2014 - August 2015
Informatica February 2013 - July 2014
Facebook November 2012 - February 2013
SAP November 2011 - November 2012
SAP March 2008 - November 2011
Atento December 2005 - March 2008
Cognos 2003 - 2005
Skills
SAP, Business Intelligence, ERP, Business Alliances, Demand Generation, Channel, Analytics, Sales Operations, Start-ups, Strategy, Business Objects, Management, Program Management, Business Process, CRM, Strategic Planning, Solution Selling, Enterprise Software
Education
Centro Universitário Ibero-Americano 2003 — 2007
Bachelor's degree, Foreign Affairs
Universidade de Alfenas 1998 — 2001
Pharmacy
Advantel Networks August 2009 - Present
Avaya June 2000 - June 2008
Software Spectrum 1994 - 2000
Skills
Avaya, Telephony, Unified Communications, Avaya Radvision APSS &..., Telecommunications, IP PBX, Networking, Strategy, MPLS, VoIP, Unified Messaging, Enterprise Architecture, ACD, SIP Trunking, Contact Centers, Voice Mail, IVR, H.323, ISDN, SIP, IP, CTI, TDM, LAN-WAN, Video Conferencing, Ethernet, WAN, Avaya IP Telephony, Avaya Technologies, Wireless, Solution Selling, Pre-sales
Education
Interface College-Spokane 1992 — 1994
Business, Business Applications
Avaya June 2014 - June 2015
Oklahoma State University January 2013 - May 2014
MobiServe September 2010 - May 2012
AlanDick Pakistan June 2010 - August 2010
ZONG Telecom (CM-Pak) June 2009 - August 2009
PEL June 2008 - August 2008
Skills
SAP ERP, General Ledger, Accounts Receivable, Accounts Payable, Account Management, Financial Risk, Finance, Portfolio Management, Asset Allocation, Profit Center Management, Venture Capital, Product Cost Analysis, Financial Accounting, Cost Accounting, Fixed Assets, Telecommunications, Microwave, Wireless, SDH, BSS, Transmission, RF, Integration, CCNA, 2G, NSN, Troubleshooting, Bank Reconciliation, Rollout, C, Financial Analysis, Corporate Finance, GSM, •GSM BTS •BSC6000 •..., Huawei UET Telecom..., PDH, Drive Test
Education
Saint Mary's University of Minnesota 2015 — 2017
Master of Business Administration (MBA), Accounting and Finance
Oklahoma State University 2013 — 2014
MS in Entrepreneurship/Finance, Entrepreneurship/Finace, A+
The University of Lahore 2007 — 2011
Electrical Engineering, Telecommunications Engineering, Power Engineering, Network Engineering
University of Engineering and Technology, Lahore 2010 — 2010
GSM Wireless Huawei Certificate, Telecommunications Engineering
University of the Punjab, Lahore 2005 — 2007
Bachelor of Science (BSc), Physics
Avaya July 1998 - Present
Frontier Communications 1990 - 1998
Park Ridge Hospital 1986 - 1990
Skills
Custom wood working, Telecommunications, Microsoft Office, Microsoft Excel, Customer Service, Strategic Planning, VoIP, Team Leadership, New Business Development, Negotiation, Product Management, Business Strategy, Account Management, Windows, Avaya, Cross-functional Team..., Process Improvement, Team Building, Customer Satisfaction, Team Management, Telephony, Unified Communications, Call Centers, Troubleshooting, Operations Management, Unified Messaging, Customer Experience, Service Delivery, Voice Mail, CRM, Sales Operations, SIP, IVR, Managed Services, SIP Trunking, IP, T1, ACD, Contact Centers, Solution Selling, LAN-WAN, Professional Services, Sales Engineering, TDM, Vendor Management, WAN, Avaya Technologies
Education
Rochester Institute of Technology 1995 — 1997
Voice and Data Telecommunications, Certificate
Alfred State College - SUNY College of Technology 1975 — 1978
AOS Automotive and Diesel, AOS degree
Avaya October 2013 - Present
Municipality of Anchorage March 2012 - September 2013
Amgen July 2011 - March 2012
Genentech 2010 - 2011
Hasbro 2008 - July 2010
Prysmian 2006 - 2008
NSL Group February 2003 - April 2006
Skills
WebDynpro, ABAP, SD, HR ABAP, CRM Technical, SRM, PI/XI, SAP R/3, Smartforms, CRM, SAPScript, SAP HR, SAP, SAP Workflow, ERP, Materials Management, SAP ERP, SAP Implementation, SAP Netweaver, IDoc
Education
Nagarjuna University
MCA, Computer Science
Avaya July 2015 - Present
Sears Holdings Corporation May 2014 - Present
Beijing AMERTECH Machinery and Equipment Co., Ltd August 2011 - June 2013
Beijing AMERTECH Machinery and Equipment Co., Ltd August 2009 - July 2011
Beijing AMERTECH Machinery and Equipment Co., Ltd April 2007 - June 2009
National Grid Corporation Advanced Training Center July 2006 - February 2007
Skills
Customer Service, Strategic Planning, Budgets, Supply Chain Management, Cross-functional Team..., Business Process..., Project Management, Procurement, strategic soucing, internatioanl logistics
Education
Michigan State University - The Eli Broad Graduate School of Management 2013 — 2015
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
North China Electric Power University (Beijing) 2002 — 2006
Master's degree, English Language and Literature, General
Avaya December 2010 - Present
Fuminsho Inc. January 2005 - Present
Skills
User Experience, User-centered Design, XHTML, Usability, JavaScript, Illustration, XML, Management, Strategic Planning, Research, Accessibility, Project Management, E-commerce, Marketing, Social Media, User Interface Design, User Experience Design, Graphic Design, Product Design, Ethical Hacking, User Acceptance Testing, CSS, Branding & Identity, Solution Architecture, Information Security, Information Architecture, Photography, IT Strategy, User Stories, User Flows, RFID, Emerging Technologies, Emerging Trends, Adobe Creative Suite, Creative Concept Design, PHP, XAML, HTML5, Network Security, Wireless Networking, Vector Illustration, Design Research, Online Research, Android Development, iOS Development, iOS Design, Art Direction, Creative Direction, Technical Analysis, Competitive Analysis
Education
Carleton University 2003 — 2007
BA, Cognitive Science and Psychology
Algonquin College of Applied Arts and Technology 2000 — 2001
Post Graduate, Information Systems Security
Canterbury 1995 — 1999
Visual Arts
Genband 2010 - Present
Avaya 2008 - October 2010
Nortel Networks 2007 - 2008
Tekelec 2006 - 2007
Tekelec 2005 - 2006
Natural Convergence 2002 - 2005
Sprint 2001 - 2002
Nortel Networks 1997 - 2001
Nortel Networks 1996 - 1996
Nortel Networks 1995 - 1995
Education
Amberton University 1995 — 1996
MBA, Management
Brigham Young University 1990 — 1994
BS, Computer Science with Minor in History
Santa Monica College
AA, Liberal Arts
Avaya July 2015 - Present
Avaya May 2014 - May 2015
BMB - Cisco Systems Gold Partner August 2012 - August 2013
BMB - Cisco Systems Gold Partner March 2007 - July 2012
BMB - Cisco Systems Gold Partner March 2006 - March 2007
BMB January 2006 - March 2006
Raya Integration August 2004 - September 2004
Digitaltest August 2003 - September 2003
IBM Egypt July 2003 - August 2003
Education
American University - Kogod School of Business 2013 — 2015
Master of Business Administration (MBA)
The American University in Cairo 2010 — 2012
Professional PostGraduate Diploma
Ain Shams University 2000 — 2005
Bachelor of Science (B.S.)
Nuance Communications August 2014 - Present
Nuance Communications January 2011 - July 2014
Avaya April 2010 - February 2011
Avaya January 2010 - March 2010
Nortel March 2006 - December 2009
Nortel November 1999 - February 2006
Periphonics July 1996 - October 1999
CHP The Medical Group May 1992 - June 1996
Skills
Speech Recognition, User Interface Design, Interaction Design, User-centered Design, User Experience Design, Human Computer..., Mobile Interaction..., Mobile Applications, Requirements Gathering, Requirements Analysis, Usability, Usability Testing, Testing, IVR, Software Project..., User Experience, Software Design, Speech Technology, XML
Education
Hofstra University 1993 — 2000
Masters, Computer Science
Adelphi University 1988 — 1992
BS, Computer Science
San Francisco Comics Festival September 2015 - Present
Avaya June 2015 - September 2015
Avaya January 2014 - June 2015
San Francisco Comics Festival February 2015 - May 2015
DC Comics March 2015 - April 2015
Business 2 Community June 2013 - February 2014
Avaya June 2013 - December 2013
Fresno Unified School District January 2013 - June 2013
StellarFour.com September 2012 - May 2013
Skills
Blogging, Journalism, Social Media, Marketing Communications, Digital Media, Social Networking, Illustrator, Illustration, Digital Illustration, Photoshop, PowerPoint, Concept Design, Animation, Digital Painting, Infographics, After Effects, Final Cut Pro, Sketchbook Pro, Teaching, Curriculum Design, Tutoring, Classroom, Social Media Marketing, Photography, Management, Writing, Marketing, Microsoft Office
Education
Academy of Art University 2009 — 2012
Bachelor of Fine Arts (B.F.A.), Traditional Animation
West Hills College Coalinga 2007 — 2009
Liberal Arts and Sciences/Liberal Studies
International University of the Health Sciences 2014 - 2015
PepsiCo May 2009 - May 2010
Yazaki North & Central America November 2007 - May 2008
Freeport-McMoRan November 2005 - October 2007
PepsiCo September 2005 - November 2005
PepsiCo September 2004 - August 2005
Avaya October 1999 - June 2004
Implements India April 1996 - September 1999
Skills
Senior Executive..., Management Consulting, Business Systems..., Supply Chain Management, Logistics Management, SAP Implementation, Change Management, Healthcare Management, Healthcare, Primary Care
Education
International University of the Health Sciences IUHS School of Medicine 2014 — 2018
Doctor of Medicine (M.D.)
Cleveland State University 2010 — 2012
Pre-Medical Sciences
Wright State University 2002 — 2004
Master of Business Administration (M.B.A.)
Madurai Kamaraj University 1992 — 1996
Bachelor of Engineering (B.E.), Mechanical Engineering
Cisco April 2015 - Present
Hewlett-Packard September 2013 - April 2015
Avaya November 2012 - June 2013
Avaya February 2011 - November 2012
Avaya March 2010 - January 2011
Avaya April 2009 - March 2010
Nortel June 1997 - March 2009
Nortel December 1999 - February 2008
Nortel Networks June 1997 - November 1999
Metcalf & Eddy, Inc July 1994 - July 1997
Skills
Leadership, CTI, IVR, Contact Centers, Avaya, ACD, Call Logging, Telephony, Unified Communications, SIP, Genesys, Call Center, VoIP, Speech Recognition, Telecommunications, Managed Services, IP, Data Center, Unified Messaging, SIP Trunking, LAN-WAN, Switches, Network Design, Call Centers, QoS, Product Management, Cross-functional Team..., Sales Engineering, Wireless, Ethernet, ISDN, MPLS, WAN, Integration, TCP/IP, Cloud Computing, TDM, H.323, Enterprise Software, Professional Services, Cisco Technologies, Networking, Video Conferencing, Routing, Network Architecture, CRM, Selling, Pre-sales, Disaster Recovery, Solution Selling
Education
Dallas Baptist University 1996 — 1997
MBA, Information Systems
Homestead Schools
Avaya November 2014 - Present
Avaya October 2012 - November 2014
Avaya January 2010 - October 2012
Nortel Networks May 2007 - December 2009
Nortel Networks April 2005 - May 2007
Nortel Networks September 2000 - April 2005
Skills
Avaya, VoIP, Telephony, Unified Communications, ISDN, Telecommunications, IP, SIP, H.323, SIP Trunking, T1, IP PBX, Troubleshooting, Technical Support, ACD, Voice Mail, TDM, TCP/IP, Switches, Routing, Leadership, IVR, CTI, Ethernet, Wireless, SS7, LAN-WAN, Media Gateways
Education
Associated Technical College-Los Angeles 1988 — 1988
Telecommunications, Telecommunications Technology/Technician
Younique Products June 2014 - Present
Avaya 2009 - 2010
Nortel 2008 - 2009
Nortel 1999 - 2008
Skills
Account Management, CRM, Applicant Tracking..., Customer Service, Employee Relations, Human Resources
Education
Amberton University 2002 — 2005
Bachelor of Science, Human Relation and Business
Bintelcorp April 2015 - Present
Commlogik January 2014 - March 2015
Polycom May 2011 - September 2013
eLandia Group March 2010 - February 2011
Avaya June 2001 - August 2010
Lucent Technologies June 1997 - June 2001
AT&T January 1989 - June 1997
Skills
Telecommunications, Enterprise Software, Business Development, Unified Communications, Management, Professional Services, Sales Operations, Market Research, Sales Management, Networking, Business Process, Sales, Cross-functional Team..., Go-to-market Strategy, Leadership, Managed Services, Product Management, Project Management, Solution Selling, VoIP, Channel Partners, CRM, Cloud Computing, Outsourcing, Wireless, Pre-sales, Team Leadership, Strategic Partnerships, Business Strategy, Strategy, SaaS, Start-ups, Latin America, Direct Sales, Program Management, Product Marketing, Competitive Analysis, Integration, Account Management, Business Planning
Education
Université Paris Dauphine 1979 — 1981
Doctorat Management Science, Decision Theory, Economics, Doctor
Colorado State University 1981 — 1982
Postdoctoral, Dynamic Programming
Institut National des Sciences et Techniques Nucleaires, Saclay, France 1978 — 1979
Master's Degree, Economie de la Research et Development, Master
Ecole des hautes Etudes en Sciences sociales 1977 — 1978
Master, Econometrics
Universidad de San Carlos de Guatemala 1970 — 1974
Industrial Engineering, Operations, Management
EMC July 2012 - Present
Liberty Mutual Insurance July 2011 - July 2012
Dell September 2010 - July 2011
Avaya July 2006 - July 2010
Pinnacol Assurance May 2004 - April 2006
Canon Information Technology Services September 1997 - December 2002
Skills
Call Center, Process Improvement, Telecommunications, ITIL, Storage, Service Delivery, Technical Support, CRM, Sales Operations, Project Management, Integration
Education
Virginia Beach Theological Seminary 1997 — 2004
Master's Degree
Bob Jones University 1991 — 1995
B.A
Kiewit July 2006 - August 2014
Avaya June 1997 - July 2006
Skills
Management, Procurement, Budgets, Contract Management, Customer Service, Microsoft Office, Cost Analysis, Purchasing, Purchase Management, Cash Flow Forecasting, Office Management, Business Management, Inventory Management, Data Analysis, Cash Flow Analysis, Business Process..., Dynamic Communicator
Education
ITT Technical Institute-Orlando
ACME Technologies Inc. June 2015 - Present
Transera 2013 - May 2015
Avaya 2011 - 2013
Avaya 2007 - 2013
Traverse Networks 2005 - 2007
Skills
Agile Methodologies, Object Oriented Design, HTML, CSS, JavaScript, .NET, Java, Software Development, SIP, Scrum
Education
Colorado State University 2000 — 2003
Master's degree, Computer Science
Vishwakarma Institute of Technology 1995 — 1999
Bachelor's degree, Computer Engineering
Academy of Art University 2003 — 2005
Bachelor of Arts (B.A.), Computer Animation and Fine Arts
EORLA April 2014 - Present
HighRoads Canada Inc January 2013 - April 2013
Avaya July 2004 - May 2012
Nortel Networks January 2000 - June 2004
Cerner Corporation December 1998 - December 1999
OTTAWA CIVIC HOSPITAL June 1996 - December 1998
Information Systems Management August 1995 - June 1996
OTTAWA CIVIC HOSPITAL August 1990 - August 1995
Digital Equipment Corp 1985 - 1990
Digital Equipment Corp 1985 - 1990
Skills
TCP/IP, Telecommunications, Unix, SIP, VoIP, Troubleshooting, Databases, Technical Support, Testing, HP-UX, Operating Systems, Firewalls, DNS, Networking, Software Documentation, Hardware, Oracle, Solaris, Microsoft SQL Server, CTI, WAN, IP, Unified Communications, Project Management, Cisco Technologies, Avaya, Telephony, AIX Administration, Linux, Windows, VMware, MySQL, Microsoft Access, DHCP, Switching/Routing, Siebel, CRM, Wireshark, Clonezilla, vSphere5, Cloud Computing, Routers, Routing, Integration, LAN-WAN, Wireless, Switches, VPN, System Deployment
Education
Algonquin College of Applied Arts and Technology 2008 — 2009
Database Technology
Earl of March
Avaya December 2009 - Present
Nortel 1990 - 2009
Bell-Northern Research 1989 - 1998
Skills
Software Development, Software Design, ClearCase, SIP, Ethernet, IP, Linux, Java Enterprise Edition, VoIP, Telecommunications, Java, Object Oriented Design, VxWorks, TCP/IP, Wireless, Agile Methodologies, Unix, MySQL, Git, Servlets, Tomcat, HTML 5, JavaScript, jQuery, Dojo, Android Development, JSP development, CSS, Mercurial, C++, AngularJS, JSP, Test Driven Development, JUnit, Node.js, Bootstrap, Mockito
Education
Acadia University 1985 — 1990
BCS, Computer Science
Newmont Mining Corporation June 2014 - Present
IBM Inc. 2009 - June 2014
Avaya August 1998 - June 2014
Lawkim Limited 1990 - 1995
Lawkim Limited 1990 - 1995
Skills
Troubleshooting, Integration, Leadership, Business Analysis, Data Center, Supply Chain, Software Project..., Telecommunications, Avaya, Enterprise Architecture, SAP, Vendor Management, Requirements Analysis, IT Strategy, Software Development, ERP, Solution Architecture, Business Intelligence, Data Warehousing, SOA, Business Process, SAP ERP, Program Management, IT Service Management, Outsourcing, Enterprise Software, SDLC, PMP
Education
Indian Institute of Technology, Bombay 1992 — 1994
M Tech, Design - Mechanical Eng
K. J. Somaiya Institute Of Engineering and Information Technology 1987 — 1990
Bachelor's degree, Mechanical Engineering
Primaris Management Inc. April 2014 - Present
Primaris Management Inc. August 2012 - March 2014
Crown Property Management Inc. March 2011 - August 2012
Wittington Investments Limited October 2010 - February 2011
Philips Electronics UK Ltd July 2008 - June 2010
Avaya March 2008 - July 2008
HG Developments Ltd October 2007 - March 2008
Account Temps January 2007 - September 2007
Miller Homes Ltd February 2004 - September 2006
Craig & Rose Ltd January 2000 - January 2003
Skills
Microsoft Office, MRI Software, Yardi Property..., SAP R/3, JD Edwards, Numerical Analysis, Analytical Skills, Organization &..., Methodical, G/L Reconciliations, Balance Sheet Review, Income statement review, Variance Analysis, Budget Process, Forecasting, Cash Flow Reporting, Full Cycle Accounting, Accounting, Microsoft Excel, Accruals, Financial Statements, Auditing, Accounts Receivable, Financial Analysis, Account Reconciliation
Education
London School of Business and Finance LSBF 2014 — 2016
Master of Business Administration (MBA), Financial Management, In progress
ACCA (CPA, CGA equivalent) 2007 — 2013
Professional Qualification, Accounting Designation
Andrew Carnegie Business School 2004 — 2007
AAT, Accounting
IBM / Manpower February 2010 - Present
Rexel May 2006 - May 2009
Avaya June 1975 - March 2006
Skills
Call Centers, Avaya, Management, Team Leadership, VoIP, Customer Satisfaction, Telephony, Technical Support, Troubleshooting, Telecommunications, Customer Service, Training, Process Improvement, Team Building
Education
Aims Community College 1997 — 2004
Associate's degree, Telecommunications Technology/Technician
San Antonio College 1971 — 1972
Bachelors, Health and Physical Education/Fitness
Douglas MacArthur Highschool 1968 — 1971
Saint Michael's Medical Center Adjunct LecturerFairleigh Dickinson University2006 - 2008
Susan G. Komen for the Cure, North Jersey Affliate 2002 - 2003
Oak Knoll School 1997 - 2003
Avaya 1999 - 2001
Lucent Technologies 1996 - 1999
AT&T 1992 - 1996
Skills
Fundraising, Public Relations, Event Management, Customer Service, Staff Development, Strategic Planning, Non-profits, Community Relations, Writing, New Business Development, Program Development, Research, Team Building, Marketing Communications, Marketing Strategy, Customer Relations, Event Planning, Budgeting, Healthcare, Change Management, Sales Management, Planning, Grant Writing, Team Leadership, Quality Management, Quality Auditing, TQM, Customer Satisfaction, Budgets, Nonprofits, Analysis, Training
Education
Drew University 2004 — 2006
M-Lit, English
Adelphi University 1976 — 1981
BS, Management & Communication
United Rentals September 2012 - Present
Avaya September 2010 - August 2012
Tenex Capital Management March 2009 - September 2010
Cerberus Operations February 2006 - March 2009
Teleglobe 2004 - 2006
General Electric 2002 - June 2004
GE Power Controls 2001 - 2004
GE Corporate Audit Staff 1998 - 2001
RR Donnelley & Sons/Modus Media 1997 - 1997
Skills
Six Sigma, Cross-functional Team..., Process Improvement, Business Strategy, Acquisition Integration, Product Management, Strategic Planning, Competitive Analysis, Product Development, Mergers & Acquisitions, Change Management, Supply Chain Management, Management, Sales Operations, Strategy, Solution Selling, Operations Management, Sales Management, Danish, Leadership, Business Development, Start-ups
Education
University of Washington, Michael G. Foster School of Business 1996 — 1998
MBA, International Business and Finance
Aalborg Universitet 1992 — 1995
HA, Business
Vesthimmerlands Gymnasium 1984 — 1987
BlackBerry September 2014 - Present
BlackBerry May 2010 - September 2014
Avaya December 2009 - May 2010
Nortel November 2008 - December 2009
Nortel December 2006 - November 2008
Nortel April 2004 - December 2006
SESA September 2000 - August 2002
BTC October 1994 - September 2000
Skills
Telecommunications, Technical Support, UMTS, GSM, IP, Wireless, VoIP, SS7, Mobile Devices, Testing, BSS, Root Cause Analysis, SIP, Problem Solving, Data Analysis, Project Management, Switches, Unified Communications, Wireless Networking, 3G
Education
Algonquin College of Applied Arts and Technology 2003 — 2003
French as a Second Language
Technical University Sofia 1992 — 1995
International economics and politics
Technical University Sofia 1989 — 1994
Bachelor’s Degree in Electronics and Automation Engineering, Telecommunications
91 NEG
Avaya 2009 - Present
NORTEL 2007 - 2009
Nortel 2002 - 2007
Nortel 2001 - 2002
Nortel 2000 - 2001
Nortel 1997 - 2000
Nortel 1994 - 1997
Nortel 1991 - 1994
Nortel 1989 - 1991
Skills
Telecommunications, Enterprise Software, TCP/IP, Troubleshooting, Testing, Contact Centers, VoIP, Wireless, Software Development, CDMA, Unified Communications, IP, SIP, Telephony, Avaya Technologies, Ethernet, Technical Support, Integration
Education
RCC Institute of Technology 1988 — 1989
Electronic Engineering
Club Med November 2013 - Present
Club Med January 2009 - November 2013
AVAYA January 2006 - December 2008
Devoteam January 2005 - December 2006
Devoteam March 2002 - December 2004
Devoteam Spain January 2001 - March 2002
Devoteam Belgium June 2000 - December 2000
Devoteam March 1999 - June 2000
ADC 1997 - 1999
Skills
Talent Management, Performance Management, Recruiting, Negotiation, HR Policies, HR Consulting, Change Management, HRIS, Employee Engagement, Human Resources, Employee Relations, Talent Acquisition, Organizational..., Personnel Management, Technical Recruiting, HR Transformation, Sourcing, Organizational..., Organizational Design, Coaching, Team Management, Employee Benefits, Leadership Development, Succession Planning
Education
Ecole supérieure des Sciences économiques et commerciales 2001 — 2003
Master, HR
Ecole spéciale des Travaux publics, du Bâtiment et de l'Industrie 1994 — 1996
Bachelor of Science (B.Sc.)
JPMorgan Chase January 2013 - Present
AVAYA 2004 - 2012
Franklin Electronic Publishers Corporation 2002 - 2004
Lucent Technologies 2000 - 2002
Corning Incorporated 1986 - 1998
Skills
Vendor (Third-Party)..., NPI (New Product..., Vendor Management, Supply Chain Operations..., Program Management, Project Management, Business Process..., Cross-functional Team..., Product Management, General Management, Go-to-market Strategy, Leadership, Strategy, Business Analysis, Competitive Analysis, Management, Integration, Fiber Optics, Value Propositions, Telecommunications, Strategic Planning, Product Marketing
Education
University of Virginia Darden School of Business 1994 — 1996
Master of Business Administration (M.B.A.), Marketing/General Management
Hofstra University 1983 — 1986
Bachelor’s Degree, Electrical Engineering
Allegheny College 1980 — 1984
Bachelor’s Degree, Mathematics
Solutions to Integrate Business Systems, Inc. September 2014 - Present
Northampton Community College July 2013 - Present
Solutions to Integrate Business Systems, Inc. December 2010 - September 2014
Brown Mackie College August 2009 - November 2010
Avaya December 2005 - May 2008
Information Systems Services, inc. May 1997 - July 2001
Skills
Learning Management, Presenter, Project Management, Instructional Design, Adult Education, Higher Education, Technical Training, Curriculum Design, Teaching, Blended Learning, Instructor-led Training, Virtual Training, Qualitative Research, Career Counseling, Classroom, E-Learning, Employee Training, Hands-on Training, Software Documentation, Leadership, Training, Technology Needs..., Organizational..., Conflict Resolution, Staff Development, Leadership Development, Needs Analysis, Career Development, Training Delivery, Workshop Facilitation, Learning Management..., ADDIE, Project Planning, Training & Development, Knowledge..., Articulate Storyline, Articulate Studio 09, Software Training, Business & Technical..., Needs Assessment, Software Implementation, VoIP, IP, Classroom Instruction, Writing, Mentoring, Quantitative Research, Distance Learning, Social Learning, Management
Education
Walden University 2009 — 2013
Doctor of Education (Ed.D.), Adult Education
American InterContinental University 2004 — 2005
Master, Information Technology; Internet Security
American InterContinental University 2001 — 2004
Bachelor, Information Technology; Computer Systems
Avaya September 2014 - Present
Avaya January 2013 - August 2014
Avaya July 2009 - January 2013
Firstsource Solutions October 2007 - July 2009
Verizon Business January 2006 - September 2007
MCI June 2004 - January 2006
Editorial Perfil September 2002 - September 2003
Editorial Perfil April 1998 - September 2003
Citibank N.A. April 1995 - April 1998
Skills
Vendor Management, Pre-sales, Telecommunications, Product Management, Management, Strategy, Networking, Professional Services, Team Management, Operations Management, Unified Communications, Network Administration, WAN, Security, Business Analysis, Business Planning, BPO, New Business Development, Strategic Planning, Go-to-market Strategy, Network Design, Contract Negotiation, Budgets, Business Strategy, Sales Presentations, Offer Development, Training, Leadership, Cross-functional Team..., Capacity Planning, People Management, Budgeting, RFP preparation, P&L, Public Speaking, SLA, Productivity Enhancement, Service Lifecycle..., Scenario Planning, Process Improvement, Business Intelligence, Project Management, Business Process..., IT Management, Integration, Outsourcing, Service Delivery, Business Development, VoIP, Team Leadership
Education
Universidad Argentina de la Empresa 2009 — 2009
Strategic Oratory
Universidad Argentina de la Empresa 2008 — 2009
Master of Business Administration (M.B.A.)
Universidad Católica de Salta 2001 — 2003
Bachelor's Degree, Information Technology
Colegio Guadalupe 1985 — 1989
High School
Dealertrack Technologies July 2014 - Present
Avaya September 2000 - Present
Shannon & Associates, LLP August 1997 - September 2000
Skills
Avaya, Call Center, Telephony, Troubleshooting, Computer Hardware, Unix, Telecommunications, Technical Training, Linux, Problem Solving, Operating Systems, Mentoring, Process Improvement, Networking, Integration, Switches, Call Centers, Servers, Technical Support
Education
American InterContinental University 2005 — 2006
BS, Network Administration
Thomas Jefferson High School 1991 — 1993
Highline Community College
AA, Information Systems
Micro Learning Center
MCP, MSCE coursework training
Charles River Development March 2012 - Present
Charles River Brokerage, LLC July 2009 - March 2012
Charles River Development June 2007 - July 2009
Wellington Management April 2002 - May 2007
Avaya October 2000 - March 2002
Boston Soft Design 1999 - 2002
Razorfish February 2000 - October 2000
Network Engines, Inc. February 1999 - February 2000
"Ukrtelecom" State Communication Company September 1994 - February 1999
"Musson" Corporation August 1992 - July 1994
Skills
Java Enterprise Edition, Agile Methodologies, Software Development, Trading Systems, SOA, Java, Ant
Education
Sevastopol State Technical University 1989 — 1994
MS, Computer Science
Tesla Motors February 2014 - Present
Avaya November 2006 - June 2013
Traverse Networks November 2005 - November 2006
Southwestern Bell Corporation May 2004 - November 2006
AT&T May 2001 - April 2004
NorthPoint Communications April 2000 - May 2001
Skills
Unix, Software Development, Software Quality..., Mobile Devices, Java, Testing, Perl, Agile Methodologies, SQL, Quality Assurance, Ant, Enterprise Software, SIP, Test Automation, Scrum, Test Planning, Regression Testing, Linux, Software Engineering, User Acceptance Testing, Test Cases, SDLC, XML, Telecommunications
Education
Alabama Agricultural and Mechanical University
Mathematics, Computer Science, Physics
itelligence November 2008 - Present
Avaya July 2007 - October 2008
Avid Technology, Inc. March 2007 - July 2007
Jarden Home Brands December 2006 - March 2007
The Software Factory Inc January 2006 - November 2006
Petron Corporation July 2002 - December 2005
Leverage Systems Technologies/PGH November 2001 - June 2002
Skills
SAP R/3, SAP Netweaver, SAP, SAP ERP, ERP, SAP Implementation, SAP BW, Oracle, Data Migration, SD, SAP XI, SAP Basis, Unix, AIX, HP-UX, Databases, Program Management, Performance Tuning, Testing, Windows Server, SAP Solutions
Education
International Academy of Management and Economics 2005 — 2006
MBA
De La Salle University 1993 — 1998
BSCE
multidimension studios June 2007 - Present
Rubycon Electrical and Electronic Industries April 2009 - Present
Krikey Infotech Private Limited February 2009 - October 2011
m netconnect April 2010 - March 2011
Avaya February 2008 - September 2008
Academy of Art University January 2005 - February 2008
TribalDDB India May 2007 - July 2007
Skills
Web Design, Web Development, Graphic Design, Photoshop, Illustrator, Flash, Dreamweaver, Logo Design, Illustration, User Interface Design, SEO, CSS, Adobe Creative Suite, Corporate Identity, Wordpress, Layout, InDesign, WordPress
Education
Academy of Art University 2004 — 2007
Bachelor of Fine Arts
Canadian School of India 2000 — 2003
Ontario Secondary School Diploma
St Marys 1991 — 2000
Canada Border Services Agency July 2011 - Present
Avaya December 2009 - July 2011
Nortel Networks November 2005 - December 2009
Nortel Networks June 2000 - November 2005
Nortel Networks January 1999 - August 1999
Nortel Networks January 1998 - August 1998
Skills
Java, C/C++, SQL, Requirements Analysis, Software Development, Agile Methodologies, Team Leadership, Web Services, Telecommunications, Java Enterprise Edition, Data Modeling, Software Solution..., Software Project..., Software Design Patterns, Iterative Methodologies, SDLC, Distributed Systems, Scalability, High Performance..., Scrum, Databases, Testing, Perl, Unix, Architecture, Integration, Linux
Education
University of Regina - Campion College 1995 — 2000
Bachelors of Science, Computer Science
Balfour Collegiate 1991 — 1995
AT&T Global Services July 2010 - Present
Telskaya Technologies April 2010 - January 2012
Alcatel-Lucent July 2009 - April 2010
AT&T August 2007 - July 2009
FutureLink February 2006 - August 2007
Avaya October 2000 - February 2006
Lucent May 2000 - October 2000
Prudential February 1997 - May 2000
Mediterranean Shipping Company April 1995 - February 1997
Skills
CCNP, Cisco Certified, Microsoft Certified..., VoIP, SIP, TCP/IP, Network Administration, Certified Novell..., H.323, Switches, Cisco Technologies, Routing, Telephony, IP, Avaya, Telecommunications, Linux, Operating Systems, LAN-WAN, Wireless, VPN, Unified Communications, Networking, BGP, Servers, QoS, Troubleshooting, DHCP, Security, Network Design, Frame Relay, Network Engineering, Ethernet, MPLS, TDM, Routers, Network Architecture, Testing
Education
Mozyrski Dzjaržauny Pedagogièny Universitet 1976 — 1981
Master, Physics
ACE Group November 2013 - Present
EGS (formerly NCO Group) September 2007 - November 2013
SiloSmashers April 2006 - September 2007
SSI Business Solutions, Inc October 2005 - March 2006
AT&T Technical Services, Co. June 2002 - September 2005
Global Crossing November 2000 - July 2002
Avaya January 1999 - January 2000
Lucent Technologies July 1997 - April 1999
Skills
Telecommunications, Call Center, Government, Program Management, Vendor Management, Proposal Writing, Team Leadership, IT Management, PMO, Account Management, Management Consulting, Problem Solving, Project Management, Leadership, Integration, Customer Service, Software Documentation, Budgets, Change Management, Disaster Recovery, ITIL v3 Foundations..., Customer Relations, Vendor Relations, Call Centers, Operations Management, Cross-functional Team..., Project Planning, Management, Analysis, Business Development, Service Delivery, Networking, Outsourcing, IT Operations, Process Improvement, Team Management, Information Technology, Strategy, Customer Satisfaction, Professional Services, Strategic Planning, PMP, IT Strategy, Executive Management, IT Service Management, Business Analysis, Project Portfolio..., Data Center, Business Process, Resource Management
Education
American University 1995 — 1997
MPA, Public Administration: Urban Affairs/Finance
Albright College 1991 — 1995
BA, Economics/Political Science
SAP 2000 - 2014
Celanese 2010 - 2010
Goodrich 2010 - 2010
Avaya 2009 - 2010
Good Rich/ EntryPoint Consulting, LLC 2009 - 2009
Chico 2009 - 2009
Goodrich Aerospace 2008 - 2008
Skills
SD, Business Intelligence, SAP R/3, SAP, ERP, SAP Implementation, SAP ERP, Requirements Analysis, Integration
Education
Alagappa University 1991 — 1992
PGDCA, Post Graduate Diploma in Computer Application
Annamalai University 1986 — 1990
B.E, Electrical and Electronics
Avaya July 2007 - Present
Tyler Technologies September 2006 - June 2007
Skills
Java, Software Development, Agile Methodologies, Software Engineering, JavaScript, Object Oriented Design, Software Design, C++, Web Services, Distributed Systems, SQL, XML, Mobile Applications, Unified Communications, Android Development, JUnit, Testing
Education
Colorado State University 2000 — 2006
Doctor of Philosophy (Ph.D.), Computer Science, 4.0
Truòng Dai hoc Bách Khoa Hànôi 1995 — 2000
CDI Individual ContributorAvayaJanuary 2004 - June 2005
Avaya October 2000 - December 2003
Education
Monmouth University 1989 — 1992
Alabama Agricultural and Mechanical University 1978 — 1982
Avaya January 2008 - Present
IBM March 2003 - December 2007
Visteon January 2000 - March 2003
Skills
Data Center, Servers, Service Delivery, Program Management, IT Service Management, Vendor Management, Technical Support, Management, Information Technology, ITIL, Help Desk Support, IT Operations, Incident Management, Networking, Disaster Recovery, Telecommunications, Troubleshooting, Integration
Education
Alma College 1990 — 1995
AVI-SPL December 2013 - Present
Jenne Distributors September 2008 - January 2012
Avaya July 2004 - November 2007
Cobweb Solutions January 2000 - February 2001
Inacom August 1999 - February 2000
Bureau of National Affairs (BNA) January 1997 - July 1998
AT&T February 1996 - January 1997
AT&T January 1995 - January 1996
AT&T January 1991 - December 1994
AT&T June 1989 - December 1990
Skills
Sales Operations, Direct Sales, Channel, Channel Partners, Strategy, Selling, Competitive Analysis, Cross-functional Team...
Education
Alaska Pacific University 1981 — 1984
Management Science
St. Cloud State University 1978 — 1980
Avaya 2008 - Present
Avaya 1998 - 2008
Lucent Technologies 1989 - 1997
Bell Laboratories 1983 - 1989
Skills
Process Engineering, Business Process..., Solution Implementation, Business Analysis, Business Planning, Sales Operations, Manufacturing Operations, Program Management, Product Development, Six Sigma, Continuous Improvement, Systems Engineering, Electronics, Process Improvement, Telecommunications, Manufacturing, Lean Manufacturing, Testing, PMP, Engineering, Cross-functional Team..., Business Process..., Product Management, Vendor Management, Integration, Design for Manufacturing, DoD, Project Planning, Kaizen, Project Management, ISO, Business Process, Engineering Management, Quality Management, Quality Assurance, Root Cause Analysis, Team Leadership, Wireless, PMO, Supply Chain Management, MS Project
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1994 — 1996
mba
Stanford University 1982 — 1983
Master of Engineering (M.Eng.), Mechanical Engineering
Alamance Community College
Alamance Community College
Alamance Community College
Junior League of San Jose 2003 - Present
Bored Dog Productions 2002 - Present
Lucile Packard Children's Hospital 2007 - 2008
Santa Clara County Early Start Program 2006 - 2008
March of Dimes 2005 - 2006
Avaya 2000 - 2003
iEngineer 1997 - 2000
Coryphaeus Software 1994 - 1997
Skills
Fundraising
Education
Brighton College of Technology
Computer Science, Computer Science
Avaya March 2015 - Present
Avaya July 2014 - February 2015
Accenture June 2013 - April 2014
Boston University January 2013 - April 2013
Harris Corporation August 2010 - July 2012
Mobilink November 2009 - July 2010
Telenor Group May 2009 - June 2009
Ericsson July 2008 - September 2008
Ufone August 2007 - September 2007
Skills
Telecommunications, Wireless, GSM, Project Management, CCNA, Network Engineering, Strategic Planning, Marketing and Data..., Cross-functional Team..., Customer Engagement, Strategy, Product Management, Network Design, VoIP
Education
Boston University Questrom School of Business 2012 — 2014
MBA and MSIS, Strategy and Business Analysis
National University of Sciences and Technology (NUST) 2005 — 2009
BE Electrical (Telecommunication) Engineering, Telecommunication
Avaya October 2010 - Present
Avaya October 2010 - Present
Microsoft Latin America and the Caribbean 2009 - 2010
Nortel November 2007 - 2009
Porter Novelli 1999 - 2007
Skills
Corporate Communications, Marketing Communications, Internal Communications, Public Relations, Strategic Communications, Strategy, Media Relations, Product Marketing, Marketing Strategy, Product Management, Telecommunications, Crisis Communications, Strategic Partnerships, Strategic Planning, Demand Generation, Go-to-market Strategy, Messaging, Public Affairs, Marketing, Management, Social Media, Digital Marketing, Leadership, Social Media Marketing, Social Media Strategy
Education
Instituto de Artes
Advertising, Advertising, Bachelor
Universidad Cooperativa de Colombia
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Bachelor
AT&T November 2008 - Present
Avaya June 2000 - October 2008
Lucent 2000 - 2001
AT&T January 1993 - May 2000
Bell Labs December 1985 - December 1992
Skills
Process Improvement, Systems Engineering, Project Management, SDLC, Management, Enterprise Software, Agile Methodologies, Project Planning, Linux, Software Development, Product Management, Training, Business Strategy, Unix, Integration, Telecommunications, Wireless, VoIP, IP, TCP/IP
Education
New Jersey Institute of Technology
MS, Electrical Engineering
Adelphi University
BA, Physics
Avaya July 2014 - Present
Vision Technologies / John Sefcik LLC May 2012 - July 2014
Avaya February 2002 - April 2012
Lucent Technologies October 2000 - July 2001
Lucent Technologies January 1996 - October 2000
AT&T January 1993 - January 1996
AT&T January 1993 - December 1994
AT&T January 1992 - January 1993
AT&T January 1988 - January 1992
AT&T January 1985 - January 1988
Skills
Microsoft Office 2007, Siebel, SAP, Salesforce.com, Avaya - APDS and APSS...
Education
Alma College
Bachelor of Arts, Business Major
University of Colorado July 2012 - Present
Timemark LLC May 1993 - Present
Metropolitan State University of Denver June 2011 - June 2013
University of Colorado October 2009 - July 2012
ISPI - Front Range Chapter 2010 - June 2011
ACS January 2008 - July 2009
Metropolitan State College of Denver 2001 - 2006
Avaya 2000 - 2001
Alcatel-Lucent 1996 - 2000
AT&T 1993 - 1996
Skills
Instructional Design, E-Learning, Learning Management..., Multimedia, Adobe Creative Cloud, Captivate, Adobe Presenter, Camtasia, W3C Accessibility, Blended Learning, Distance Learning, Adult Education, Curriculum Design, ADDIE, Instructor-led Training, Learning Management, Moodle, Technical Writing, Instructional Technology, Needs Analysis, Web 2.0, Educational Technology, Higher Education, SCORM, Mobile Learning, Dreamweaver, CMS, Professional Services, Flash, Solaris, Call Center Development, Performance Improvement, Microsoft Office, Adobe Acrobat, Adobe Creative Suite, CSS, Web Design, XHTML, UNIX System V, Informix, Networking, Graphic Design, JavaScript, Photography, Photoshop, Video Editing, Audio Editing
Education
University of Colorado Denver 2006 — 2009
MA, Instructional Design: eLearning Design and Implementation, 4.0
University of Colorado Denver 2007 — 2008
DeE Masters Cert, eLearning Design
Metropolitan State College of Denver 2004 — 2006
BS, Computer Integrated Technologies, Magna Cum Laude
University of Denver 1993 — 1995
CIS Masters Cert, Computer Information Systems
Community College of Denver 1981 — 1984
ASSOC, Applied Sciences: Photography
Adams State College 1970 — 1970
West High School - Denver 1967 — 1969
HS Diploma
Bell October 2013 - Present
Avaya January 2010 - July 2013
Nortel August 2007 - January 2009
Nortel 1990 - 2007
Skills
Technical Documentation, Troubleshooting, Problem Solving, Teamwork, QoS, IP Networking, PIM, Routing, TCP/IP, Network Architecture, Network Design, OSPF, Telecommunications, Switches, BGP, HP-UX, Unix, Linux, Testing, Windows, System Administration, Team Leadership, SIP, IP, Business Management, Mentoring, Customer Service, Data Network, Virtualization, Storage, EMC Storage, VMware ESX, Red Hat Linux, Solaris, Business Analysis, Introducing New Products, Business Strategy, Customer Experience, Customer Support, Customer Engagement, Training, Camtasia, Video Production, VoIP, Routers, Avaya, Networking, Telephony, ATM networks, Ethernet
Education
Algonquin College of Applied Arts and Technology
Micro Computer Support Specialist
Avaya January 2010 - Present
Nortel March 2008 - November 2009
Nortel May 2000 - March 2008
Scientific Atlanta May 1999 - September 1999
Skills
EJB, JPA, Servlets, Software Design, Unix, Struts, Websphere, AJAX, MySQL, SIP, JSP, Java, Software Development, Linux, JavaScript, Relational Databases, Windows, ClearCase, OAM, Subversion, Maven, Crucible, JIRA, J2EE Application..., Agile Methodologies, Avaya, Java Enterprise Edition, Telecommunications, Object Oriented Design, Eclipse, Web Services, JDBC, TCP/IP
Education
Algonquin College of Applied Arts and Technology 2011 — 2013
Certificate, Project Management
University of Toronto 1996 — 2000
B.A.Sc, Computer Engineering
Aptech systems Inc., August 2008 - Present
Avaya 2006 - 2008
Schering Plough 2004 - 2005
Credit Agricole Indosuez 2003 - 2004
Lucent Technologies 2000 - 2003
Hoffmann-La Roche 1998 - 2000
ITC Badrachalam paperboards ltd 1995 - 1998
Skills
Telecommunications, SAP R/3, SAP
Education
Acharya Nagarjuna University 1990 — 1992
Msc, Computer Science
Disability from sosial security
Self Employed October 2011 - Present
Avaya 2005 - February 2012
Avaya 2001 - 2005
Avaya 2000 - 2005
Avaya 1995 - 2000
Skills
VoIP, Telephony, IVR, Integration, Research, Telecommunications, Unified Communications, SIP, CTI, Routing, Product Management, IP PBX, Contact Centers, Genealogy, Public Speaking, Family History, QoS, Avaya, Ethernet
Education
Georgia Institute of Technology 1997 — 1997
MBA Program for High Potential Managers
University of Pittsburgh 1978 — 1979
MS, Computer Science
Allegheny College 1974 — 1978
BS, Computer Science
Allegheny College 1974 — 1978
BS, Mathematics
Avaya May 2007 - Present
Avaya August 1996 - April 2007
Education
University of Denver - Daniels College of Business 1998 — 2000
Master, Technology Management
University of Denver - Daniels College of Business 1998 — 2000
Master, Project Based Management
Adams State University 1974 — 1977
BS, Marketing
Adams State University 1974 — 1977
BA, Business Administration
Solberry Inc. April 2010 - Present
Cygnal Technologies August 2007 - August 2009
Canwest September 2002 - August 2007
Avaya 1995 - 2002
Education
Odessa National Telecommunications Academy 1972 — 1977
Masters, Electronics and Communication
F5 Networks January 2013 - Present
Avaya 2011 - Present
CA Technologies 2005 - 2011
CA Technologies December 2005 - January 2008
Qwest Communications February 2003 - December 2004
AT&T August 1996 - February 2003
MTA NYC Transit Authority November 1988 - August 1996
Prime Computer January 1980 - November 1988
Skills
Direct Sales, Sales Management, Alliance Development, Business Strategy, Go-to-market Strategy, Channel Management, Channel Partners, Telecommunications, Strategic Alliances, Cloud Computing, Business Development, Strategic Partnerships, Solution Selling, Salesforce.com, Business Alliances, Strategy, Data Center, Leadership, Managed Services, Sales, Marketing Strategy, Enterprise Software, Channel Sales, Networking, SaaS, Sales Process, Sales Enablement, Program Management, Professional Services, Team Management
Education
Adelphi University
Brooklyn Technical High School
Palo Alto Networks March 2014 - Present
Juniper Networks September 2005 - March 2014
MCI Corporation 2004 - 2005
Avaya 1998 - 2004
Bay Networks 1996 - 1998
Hi-Tech Connections 1994 - 1995
Skills
Unified Communications, Data Center, VoIP, MPLS, Solution Selling, Sales, Managed Services, Channel Partners, Cloud Computing, Cisco Technologies, IP, Channel, Network Architecture, Wireless, Professional Services, Network Security, SaaS, Ethernet, Enterprise Software, Virtualization, Telecommunications, Routing, Go-to-market Strategy
Education
Albright College 1979 — 1981
BS, Business/Psychology
MedAssets April 2013 - Present
Avaya January 2010 - March 2013
Nortel February 2008 - January 2010
Kohls June 2007 - August 2007
Skills
PeopleSoft, Project Management, Visio, Vendor Management, Process Improvement
Education
Texas A&M University 2003 — 2007
Bachelor of Arts, International Studies
Aix-Marseille Université 2007 — 2007
Avaya April 2011 - Present
Intrado October 2008 - April 2011
Intrado October 2006 - October 2008
ADP January 2005 - December 2006
US Army....... ............... January 1999 - January 2001
Skills
Quality Assurance, Databases, Troubleshooting, Technical Support, Testing, Analysis, SQL, Microsoft Excel, Microsoft Office, Project Management, Telecommunications, Time Management, Quality Management, Training
Education
Regis University 2005 — 2010
Bachelor of Science, Computer Information Systems
Aims Community College 2001 — 2003
Associates of Applied Science, Computer Information Systems
Grow Talent July 2010 - December 2012
HCL Technologies April 2010 - July 2010
Avaya February 2008 - July 2009
Siemens July 2005 - August 2005
Skills
Project Management, Change Management, Team Management, Leadership, Employee Engagement, Consulting, Performance Management, Organizational..., Management Consulting, Talent Management, Human Resources, Strategy, Business Strategy, Business Analysis, Requirements Analysis
Education
School of Inspired Leadership 2009 — 2010
Master of Business Administration (M.B.A.), Human Resources
Kurukshetra University 2003 — 2007
Bachelor’s Degree, Electronics & Communications Engineering
DYNIS August 2013 - Present
Avaya August 1999 - June 2010
Skills
IP, Telephony, Avaya, VoIP, H.323, Unified Communications, Troubleshooting
Education
Aims Community College 2003 — 2005
Certificate, Telecommunications Technology/Technician
MaxSys/GSI March 2014 - Present
Adobe September 2012 - January 2014
Adobe September 2012 - January 2014
Miller Telepresence January 2012 - September 2012
Avaya December 2009 - December 2011
Nortel Networks July 2008 - December 2009
Law Society of Upper Canada - Ottawa Legal Education Centre May 1994 - May 2005
Miller Research & Administrative Services 1988 - 2001
The Law Society of Upper Canada 1986 - 1988
Government of Canada, Minister of Fisheries and Oceans July 1984 - September 1984
Skills
Tandberg, Telepresence, Video Conferencing, IP, H.323, SIP, Avaya, ISDN, Telephony, Unified Communications, Video, Webinars, Cisco, IP Networking, LAN/WAN, Telecommunications, Troubleshooting, UC, Multimedia, Network Operations, Audio Conferencing, Customer Relations, Streaming Media, VoIP, OCS, Gatekeepers, Video over IP, Collaboration Solutions, PBX, Audio, Webcasting, Managed Services, Hosted Services, Team Building, AV, Cloud Computing, QoS, Ethernet, Call Recording, VPN, TCP/IP, Unified Messaging, Codian, Mobile Devices, Digital Signage, Call Logging, Cisco Technologies, Cisco Telepresence, Computer Network..., Customer Service
Education
Crestron Electronics 2014 — 2014
Digital Media Designer (DMC-D-4K), DMC-D-4K
Crestron Electronics 2014 — 2014
Digital Media Certified Designer, DMC-D, Digital Communication and Media/Multimedia, Certification
Learning Tree International 2013 — 2014
ITIL FOUNDATION v.3, ITIL FOUNDATION v.3
Learning Tree International 2013 — 2013
Achieving ITIL Foundation Certification, ITIL, Completion
Avaya University 2010 — 2011
Bachelor's degree, Session Initiation Protocol, Successful Completion
Algonquin College of Applied Arts and Technology 2003 — 2005
Linux / OS, Algonquin College, CompTIA A+ certification preparation, Successful Completion
Polar Bear Training Centre 2000 — 2001
/Windows OS and MS Office Suite, Successful Completion
Carleton University 1979 — 1982
Bachelor of Arts, Law & Criminology, Degree Granted
Avaya Project ManagerNortelJanuary 1992 - December 2009
Digital Equipment Corporation December 1989 - December 1992
Digital Equipment Corporation 1990 - 1992
Skills
VoIP, SIP, IP, Avaya, Ethernet, Telephony, Wireless, Telecommunications, TDM, Managed Services, Unified Communications, Call Centers, IVR, Data Center, Project Management
Education
Alfred State College - SUNY College of Technology 1978 — 1981
Avaya June 2015 - Present
F5 Networks January 2015 - May 2015
San Jose State University December 2014 - January 2015
San Jose State University August 2014 - December 2014
San Jose State University June 2014 - August 2014
Larsen & Toubro September 2010 - June 2013
Education
San Jose State University 2013 — 2015
Master's degree, Electrical Engineering, 3.8
Fr. Conceicao Rodrigues College Of Engineering 2007 — 2010
Bachelor of Engineering (BE), Electronics Engineering
VES Polytechnic 2004 — 2007
Diploma, Industrial Electronics
TD Bank Group June 2010 - Present
Giesecke & Devrient February 2009 - March 2010
Verint July 2005 - December 2008
Kudos Information Finland Oy April 2000 - January 2005
Avaya 2000 - 2005
Canada Post October 1999 - February 2000
Publishing Plus February 1999 - May 1999
Digital Equipment (prior to Compaq and HP takeover) February 1994 - May 1998
Sterling Place Retirement Lodge June 1987 - February 1994
NAV CANADA June 1992 - March 1993
Skills
FrameMaker, RoboHelp, Online Help, DITA, Technical Documentation, Visio, Adobe Acrobat, Adobe Software, ClearCase, ClearQuest, Visual Basic, MadCap Flare, Interleaf, Quicksilver, Dreamweaver, DVD authoring, PowerPoint, IBM Mainframe, Antivirus, Unix, Testing, Databases, SDLC, Business Analysis, ITIL, Requirements Analysis
Education
Algonquin College of Applied Arts and Technology 1993 — 1994
Technical Writing, Graphic Design and Technical Writing
Carleton University 1988 — 1992
Bachelor of Arts, Honors, Neuroscience
Canadian Nuclear Safety Commission July 2011 - Present
Avaya 2009 - July 2011
Nortel 1998 - 2010
Nortel 1998 - 2010
Nortel Multimedia Operations 2005 - 2009
Podium Audio Visual 2003 - 2004
Carleton University 1994 - 2000
Adcom Presentation Group 1995 - 1998
Skills
Video Conferencing, Multimedia, AV, Unified Communications, IP
Education
Algonquin College of Applied Arts and Technology 1992 — 1994
Television Broadcasting
Rover.com April 2015 - Present
Woof animal Rescue February 2015 - Present
Avaya March 2012 - November 2013
TCS July 2006 - June 2011
Skills
QTP, Quality Center, Test Automation, Manual Testing, Test Planning, Test Management, Performance Testing, Regression Testing, Test Cases, HP QTP, HP Quality Center, Agile Methodologies, Requirements Analysis, SDLC
Education
Smt. Hiraben Nanavati Institute Of Management and Research For Women
Master of Computer Management
S.B College, Aurangabad, India
Bachelor of Science (B.Sc.), Computer Science
Animal behavior college
Dog obedience program, Dog training
University of Cincinnati August 2014 - Present
Avaya August 2009 - July 2014
Skills
Physical Design, VLSI, Power Analysis, Synopsys tools, Verilog, VHDL, DFT, C++, ModelSim, Altera Quartus, TCP/IP, Telecommunications, IP, VoIP, Telephony, Unified Communications, Avaya AES, WFO, Voice Portal, Microsoft Office, C, Programming, Microsoft Excel, Embedded Systems, Python, Matlab
Education
University of Cincinnati 2014 — 2015
Master’s Degree, Electrical and Electronics Engineering, 3.8/4.0
Vasavi College Of Engineering 2005 — 2009
Bachelor of engineering, Electrical and Electronics Engineering, 8/10
McAfee January 2014 - Present
McAfee November 2006 - December 2013
City of New York 2005 - 2006
IBM 2001 - 2005
Avaya 2000 - 2001
Acumen Consulting 1999 - 2000
Intech Net 1997 - 1999
Skills
SDLC, Requirements Analysis, Cloud Computing, Enterprise Architecture, Enterprise Software, Integration, Solution Architecture, SOA, Agile Methodologies, Web Services, Architecture, Unix, Oracle, Pre-sales, Software Project..., Software Development, SaaS, Microsoft SQL Server, EAI, Data Warehousing, Java Enterprise Edition, IT Strategy, Architectures
Education
The University of Texas at Dallas - School of Management 2008 — 2011
MBA, Strategy and Finance
Stevens Institute of Technology 2001 — 2003
MSIS, Information Systems
Nagarjuna University 1993 — 1997
BTech, Engineering
Little Citizens 1980 — 1990
Middle and High School
Bell March 2013 - Present
Avaya December 2009 - November 2012
Nortel Networks December 1997 - December 2009
MetLife 1990 - 1995
Skills
Network Engineering, Video Engineering, Project Management, Managed Services, Wireless, Data Center, Telecommunications, Network Design, VoIP, Integration, Networking, IP, Video, Switches, Unified Communications, SIP, Ethernet, TCP/IP
Education
Carleton University 1980 — 1985
Bachelor's degree, Economics
Algonquin College of Applied Arts and Technology 1986 — 1988
Diploma, Management Information Systems, General
Avaya March 2013 - Present
IBM January 2010 - February 2013
EngineerMarket Plc July 2005 - September 2008
Skills
Engineering, Windows, AutoCAD, Visio, Microsoft Office, Project Management, Project Planning, IT Project & Program..., Prince2 Practitioner
Education
CEU Business School 2008 — 2009
Master of Science (MSc), Information Technology Project Management
Самарский Государственный Технический Университет / Samara State Technical University 1998 — 2003
Department of Automation and Information Processing Technologies, Division of Automation and Management in Technical Systems
Avaya March 1998 - Present
Skills
SAP, Excel, Word, Mathematics, 10 Key, Typing, Problem Solving, Organized Multi-tasker, Microsoft Excel, Customer Satisfaction, Microsoft Word, Invoicing, Telephone Skills, Time Management, Access, Call Centers, Customer Service, Sales, Troubleshooting
Education
Oklahoma City Community College 1995 — 1997
Associate of Science (AS)
Aims Community College 1991 — 1993
Associate of Applied Science, Electronic Technician, Automated Processes
Mitel January 2014 - Present
Mitel January 2014 - Present
Avaya November 2009 - May 2013
Nortel Networks August 2000 - November 2009
Nortel Networks August 1997 - August 2000
Skills
Linux/UNIX OS, Microsoft OS, VoIP (H.323, SIP), MS Windows Server, PSTN (PRI/T1, Analog), Programming Languages..., Communication Products..., Communication Product..., Communication..., Communication Product..., Networking, Operating Systems, Telecommunications, Troubleshooting, Windows
Education
Algonquin College of Applied Arts and Technology 1994 — 1997
Diploma in Computer Engineering Technology