Transcom Worldwide
Industry: Company
DescriptionTranscom WorldWide AB is a "global customer experience specialist", i.e. a debt collection agency, providing customer care, sales, technical support and collections services through an extensive network of contact centers and work-at-home agents. Headquarters: Sweden Founded: 1995 Type of business: Public (Nasdaq Stockholm, ticker: TWW, ISIN SE0006168316) Subsidiaries: Awesome OS, Transcom Worldwide Spa,
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Transcom Worldwide Employees
Employee
Years
Job
Industry
Colette Elliott Colette Elliott's Transcom Worldwide Experience November 2009 - September 2010
Job Planroom Tech at Alpha Insulation & Waterproofing
Industry Construction
Experience
Alpha Insulation & Waterproofing February 2011 - Present
Transcom Worldwide November 2009 - September 2010
Skills
Project Estimation, Contract Management, Project Management, Process Scheduler, MS Project, Contract Negotiation, Contractors, Project Coordination, Construction Management, Change Orders
Education
Butte College
Business Administration and Management, General
Alpha Insulation & Waterproofing February 2011 - Present
Transcom Worldwide November 2009 - September 2010
Skills
Project Estimation, Contract Management, Project Management, Process Scheduler, MS Project, Contract Negotiation, Contractors, Project Coordination, Construction Management, Change Orders
Education
Butte College
Business Administration and Management, General
Renata Szabo Renata Szabo's Transcom Worldwide Experience November 2010 - August 2014
Job HR Manager
Industry Outsourcing/Offshoring
Experience
Computacenter August 2014 - Present
Transcom Hungary Kft. November 2010 - August 2014
Transcom Worldwide November 2010 - August 2014
Transcom Hungary Kft. June 2007 - October 2010
Skills
Performance Management, BPO, HR Consulting, Call Centers, Outsourcing, Recruiting, Operations Management, Contact Centers, Human Resources, HR Policies, Talent Management, Workforce Management, Customer Experience, Succession Planning, Organizational..., Interviews, Management, Payroll, Job Descriptions, Employment Law, Employee Engagement, Employee Benefits, Deferred Compensation, Personnel Management, Talent Acquisition, Labor Relations, Employee Relations, Training
Education
Corvinus University of Budapest 2000 — 2005
University, economics
Computacenter August 2014 - Present
Transcom Hungary Kft. November 2010 - August 2014
Transcom Worldwide November 2010 - August 2014
Transcom Hungary Kft. June 2007 - October 2010
Skills
Performance Management, BPO, HR Consulting, Call Centers, Outsourcing, Recruiting, Operations Management, Contact Centers, Human Resources, HR Policies, Talent Management, Workforce Management, Customer Experience, Succession Planning, Organizational..., Interviews, Management, Payroll, Job Descriptions, Employment Law, Employee Engagement, Employee Benefits, Deferred Compensation, Personnel Management, Talent Acquisition, Labor Relations, Employee Relations, Training
Education
Corvinus University of Budapest 2000 — 2005
University, economics
Stuart Jolly Stuart Jolly's Transcom Worldwide Experience March 2010 - August 2011
Job Director of Merchandising at National Vision Inc
Industry Retail
Experience
National Vision, Inc April 2014 - Present
Sitel August 2011 - April 2014
Transcom Worldwide March 2010 - August 2011
Teleperformance March 2008 - April 2010
The Indigo Lighthouse Group April 1996 - March 2007
Skills
BPO, Outsourcing, Customer Experience, B2B, Offshoring, Client Services, Call Center, People Management, Account Management, Customer Relations, Management, Call Centers, Recruiting, Change Management, New Business Development, Performance Management, Customer Service, Operations Management, CRM, Customer Satisfaction, Contact Centers, Team Leadership, Service Delivery, Leadership, Cross-functional Team..., Process Improvement, Product Management, Customer Retention, P&L Management, Sales Management, E-commerce, Team Building, Sales, Negotiation, Project Management, Strategic Planning, Team Management, Lead Generation, Business Development, Workforce Management, Retail, Telecommunications, Business Process..., Strategy, Vendor Management, Business Strategy, Coaching, Training, Marketing Strategy, Sales Operations
Education
City University London 1991 — 1992
Contact Lens Practice
University of Bradford 1986 — 1989
Bachelor of Science (BSc), Ophthalmic Dispensing, Fellowship of the Association of British Dispensing Opticians
Queen Elizabeth College, Darlington 1982 — 1985
A'Level Studies
Barnard Castle School 1977 — 1982
O'Level Studies
National Vision, Inc April 2014 - Present
Sitel August 2011 - April 2014
Transcom Worldwide March 2010 - August 2011
Teleperformance March 2008 - April 2010
The Indigo Lighthouse Group April 1996 - March 2007
Skills
BPO, Outsourcing, Customer Experience, B2B, Offshoring, Client Services, Call Center, People Management, Account Management, Customer Relations, Management, Call Centers, Recruiting, Change Management, New Business Development, Performance Management, Customer Service, Operations Management, CRM, Customer Satisfaction, Contact Centers, Team Leadership, Service Delivery, Leadership, Cross-functional Team..., Process Improvement, Product Management, Customer Retention, P&L Management, Sales Management, E-commerce, Team Building, Sales, Negotiation, Project Management, Strategic Planning, Team Management, Lead Generation, Business Development, Workforce Management, Retail, Telecommunications, Business Process..., Strategy, Vendor Management, Business Strategy, Coaching, Training, Marketing Strategy, Sales Operations
Education
City University London 1991 — 1992
Contact Lens Practice
University of Bradford 1986 — 1989
Bachelor of Science (BSc), Ophthalmic Dispensing, Fellowship of the Association of British Dispensing Opticians
Queen Elizabeth College, Darlington 1982 — 1985
A'Level Studies
Barnard Castle School 1977 — 1982
O'Level Studies
Marcial Samper Marcial Samper's Transcom Worldwide Experience July 2008 - November 2008
Job
Industry Computer Software
Experience
Google April 2012 - Present
TxVia October 2011 - April 2012
Scytl Secure Electronic Voting January 2011 - October 2011
Scytl Secure Electronic Voting December 2008 - December 2010
Transcom Worldwide July 2008 - November 2008
Transcom Worldwide October 2006 - July 2008
Snowdrop Systems February 2005 - October 2006
V.C.R. Ingeniería del software February 2003 - December 2004
Universitat d'Alacant December 2002 - February 2003
Universitat d'Alacant September 2002 - November 2002
Skills
Java, Spring, Hibernate, Servlets, Tomcat, JSP, Wicket, Oracle SQL, SQL, Maven, AJAX, Web Applications, Subversion, Java Enterprise Edition, Eclipse, JUnit, Struts, Software Engineering, Ant, JDBC, Design Patterns, REST, Scrum, Git
Education
Universitat d'Alacant 1995 — 2002
Computer Science
Google April 2012 - Present
TxVia October 2011 - April 2012
Scytl Secure Electronic Voting January 2011 - October 2011
Scytl Secure Electronic Voting December 2008 - December 2010
Transcom Worldwide July 2008 - November 2008
Transcom Worldwide October 2006 - July 2008
Snowdrop Systems February 2005 - October 2006
V.C.R. Ingeniería del software February 2003 - December 2004
Universitat d'Alacant December 2002 - February 2003
Universitat d'Alacant September 2002 - November 2002
Skills
Java, Spring, Hibernate, Servlets, Tomcat, JSP, Wicket, Oracle SQL, SQL, Maven, AJAX, Web Applications, Subversion, Java Enterprise Edition, Eclipse, JUnit, Struts, Software Engineering, Ant, JDBC, Design Patterns, REST, Scrum, Git
Education
Universitat d'Alacant 1995 — 2002
Computer Science
Sabine Binder-Krieglstein Sabine Binder-Krieglstein's Transcom Worldwide Experience August 2000 - February 2007
Job Head of Human Resources bei Binder Grösswang Rechtsanwälte
Industry Law Practice
Experience
Binder Grösswang Rechtsanwälte September 2008 - Present
Pfizer 2007 - 2008
Transcom WorldWide August 2000 - February 2007
Education
WIFI Wien 2013 — 2016
Diplom, Coaching
Donau-Universität Krems 2007 — 2007
MBA Human Resources Management
WU (Wirtschaftsuniversität Wien) 1994 — 1999
Mag., Handelswissenschaften
Universität Wien 1992 — 1999
Mag. phil., Übersetzer- und Dolmetscherausbildung
WIFI Wien 1993 — 1995
Diplom, Marketing Management
Binder Grösswang Rechtsanwälte September 2008 - Present
Pfizer 2007 - 2008
Transcom WorldWide August 2000 - February 2007
Education
WIFI Wien 2013 — 2016
Diplom, Coaching
Donau-Universität Krems 2007 — 2007
MBA Human Resources Management
WU (Wirtschaftsuniversität Wien) 1994 — 1999
Mag., Handelswissenschaften
Universität Wien 1992 — 1999
Mag. phil., Übersetzer- und Dolmetscherausbildung
WIFI Wien 1993 — 1995
Diplom, Marketing Management
Duncan Cowie Duncan Cowie's Transcom Worldwide Experience Executive Vice President - North America and AsiaTranscom North America & Asia2007 - Present
Job EVP, North America and Asia at Transcom Worldwide
Industry Consumer Services
Experience
Transcom Worldwide Executive Vice President - North America and AsiaTranscom North America & Asia2007 - Present
Transcom Worldwide 2007 - Present
Transcom Worldwide 1997 - Present
Minacs 1999 - 2002
Minacs Worldwide 1999 - 2002
Hospital for Sick Children 1996 - 1999
Education
Queen's University 1979 — 1982
Transcom Worldwide Executive Vice President - North America and AsiaTranscom North America & Asia2007 - Present
Transcom Worldwide 2007 - Present
Transcom Worldwide 1997 - Present
Minacs 1999 - 2002
Minacs Worldwide 1999 - 2002
Hospital for Sick Children 1996 - 1999
Education
Queen's University 1979 — 1982
Cheryel Parker's Transcom Worldwide Experience 2010 - Present
Job Director, North America Home Agent Division
Industry Outsourcing/Offshoring
Experience
Transcom Worldwide 2010 - Present
Transcom 2010 - 2011
Marsh May 2003 - November 2010
Lionheart Assurance Solutions LP 2009 - 2009
Marsh McLennan May 2003 - November 2008
TeleTech 1997 - 2003
Accent Marketing 2001 - 2002
TeleTech Holdings, Inc. 1999 - 2002
Unisys September 1972 - May 1978
Education
Indiana State University 1970 — 1972
Transcom Worldwide 2010 - Present
Transcom 2010 - 2011
Marsh May 2003 - November 2010
Lionheart Assurance Solutions LP 2009 - 2009
Marsh McLennan May 2003 - November 2008
TeleTech 1997 - 2003
Accent Marketing 2001 - 2002
TeleTech Holdings, Inc. 1999 - 2002
Unisys September 1972 - May 1978
Education
Indiana State University 1970 — 1972
Lori Phillips-Gagnon's Transcom Worldwide Experience April 1997 - December 1999
Job Goverance Director at The Institute of Internal Auditors Inc.
Industry Nonprofit Organization Management
Experience
The Institute of Internal Auditors Inc. March 2010 - Present
Perfect Pickler, Inc. September 2003 - December 2010
Northland, A Church Distributed November 2005 - May 2010
Washington Group/Florida Toll Services January 2004 - May 2004
Sprint PCS March 2000 - April 2003
Transcom Worldwide April 1997 - December 1999
Skills
Nonprofits, Volunteer Management, Management, Project Management, Event Planning, Event Management, Process Improvement, Leadership, Leadership Development, Team Building, Administration, Non-profits, Customer Service, Program Development, Training, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Strategic Planning, SharePoint, Research, Policy, Budgets, Public Speaking, Editing, Fundraising, .NET
Education
Indiana Wesleyan University
Business Administration and Management, General
The Institute of Internal Auditors Inc. March 2010 - Present
Perfect Pickler, Inc. September 2003 - December 2010
Northland, A Church Distributed November 2005 - May 2010
Washington Group/Florida Toll Services January 2004 - May 2004
Sprint PCS March 2000 - April 2003
Transcom Worldwide April 1997 - December 1999
Skills
Nonprofits, Volunteer Management, Management, Project Management, Event Planning, Event Management, Process Improvement, Leadership, Leadership Development, Team Building, Administration, Non-profits, Customer Service, Program Development, Training, Outlook, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Strategic Planning, SharePoint, Research, Policy, Budgets, Public Speaking, Editing, Fundraising, .NET
Education
Indiana Wesleyan University
Business Administration and Management, General
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY