Worldwide TechServices
Industry: IT service management company
DescriptionHeadquarters: Tewksbury, MA Founded: 2000 Subsidiaries: Worldwide TechServices UK Limited, Worldwide Techservices Germany Gmbh
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Worldwide TechServices Employees
Hanscom Federal Credit Union March 2014 - Present
WorldWide Tech Services March 2012 - March 2014
Worldwide TechServices September 2011 - March 2012
WorldWide Tech Services June 2011 - August 2011
McDonald's Corporation September 2008 - June 2011
Middlesex Community College February 2011 - May 2011
Skills
Employee Benefits, Employee Relations, Human Resources, Training, Recruiting, Customer Service, Onboarding, Talent Management, Microsoft Office, HRIS, Interviews, Talent Acquisition, Leadership, Applicant Tracking..., Background Checks, Payroll, Data Entry, Employee Engagement, Employee Training
Education
Middlesex Community College 2010 — 2012
Associate, Psychology
North Middlesex Regional High School 2006 — 2010
Diploma
Worldwide Techservices April 2011 - Present
Skills
Recent Master of..., Troubleshooting, Servers, Hardware, Computer Hardware, Operating Systems, VMware, XP, Windows 7, TCP/IP, Software Installation, Switches, Windows, Network Administration, Access, Web Development, Networking, Virtualization, SQL, MS Project, IT Management, Laptops, Disaster Recovery
Education
Colorado Technical University 2013 — 2014
Master of Science, Information Technology, Network Management, 4.0
Kaplan University 2010 — 2012
Master of Science, Information Technology Information Security and Assurance, 3.85
Array Services Group July 2011 - Present
St. Cloud Orthopedics April 2010 - July 2011
Worldwide TechServices October 2009 - November 2010
Skills
Windows Server, Hardware, Troubleshooting, vSphere, Servers, VMware, Windows, VMware Infrastructure, Red Hat Linux, Customer Service, Microsoft Exchange, Compellent, Cisco, Sophos, Virtualization, Server Administration, Active Directory
Education
Minnesota School of Business 2006 — 2008
NA, Information Technology
St Cloud Technical and Community College 2005 — 2006
Networking Administration
Worldwide Techservices 2009 - Present
CompuCom June 2000 - September 2005
Inacomp TSG August 1998 - June 2000
Education
Roger Williams University 1980 — 1983
Electrical Engineering Technologies/Technicians
WorldWide Tech Services April 2012 - Present
Worldwide TechServices June 2009 - April 2012
Qualxserv 2009 - 2009
BancTec 1991 - 2009
Petroleum Information Corporation 1981 - 1991
Skills
Process Improvement, SAP, Sarbanes-Oxley Act, Forecasting, Accounting, Accounts Receivable, Invoicing, Training, Operations Management, Financial Reporting, Vendor Management, Microsoft Excel, Team Leadership, Outsourcing, PeopleSoft, Management, Program Management, Business Process..., Accounts Payable, Business Analysis, ERP, Software Documentation, Budgets
Education
McMurry University 1974 — 1978
BBA, Management
Welcoming Serenity Massage April 2012 - Present
Welcoming Serenity Massage April 2012 - Present
Everest University - Massage Clinic April 2012 - Present
WorldWide TechServices February 2008 - May 2011
WorldWide TechServices June 2005 - May 2011
3Kings Computer Repairs January 2003 - May 2011
BancTec July 2007 - October 2007
BancTec June 2005 - March 2007
Skills
Licensed Massage..., Cpr Certified, Computer Hardware, Computer Repair, Solid computer skills, Small Business
Education
Everest University 2011 — 2012
Massage Therapy Diploma, for
Everest University-South Orlando 2011 — 2012
Diploma, Massage Therapy/Therapeutic Massage, A+ 4.0 GPA
Micropower Career Institute 2002 — 2003
CompTia A+, CompTia A+ Certification
George Westinghouse VTHS 1973 — 1974
Technical Drafting, Electronics
IT 2011 - Present
Worldwide TechServices 2007 - 2011
The Hartford 2005 - 2007
State Farm Bank 2003 - 2005
IBM Global Services 1996 - 2002
West Publishing 1994 - 1995
Self Employment 1990 - 1994
1991 International Summer Special Olympic Games 1990 - 1990
Metropolitan Steel Fabricators 1988 - 1990
KBJJ FM Radio 1986 - 1987
Skills
Technology..., Process Improvement, People Skills, Customer Focus, Microsoft Office, Access, Lotus Notes, Documentation, XP, Remedy, Active Directory, Inventory Management, Word, Outlook, Excel, PowerPoint, Customer Service, Customer Relations, Problem Solving, Altiris, Process Management, Deployment, Small Business, Visio, Windows, MS Project, Troubleshooting, Administration, Computer Hardware, Operating Systems, Teamwork, Data Entry, Telephone Skills, Internet Explorer, Windows 7, Team Building, Remote Access, Remote Control, Compaq, Dell, IBM, Ethernet, HP Printers, Accounts Payable, Accounts Receivable, Payroll Processing, Account Reconciliation, Technical Liaison, Laptops, Hardware
Education
Cardinal Stritch University 2013 — 2015
Master of Business Administration (MBA), Business Strategy, 3.6675
Southwest Minnesota State University
BS, Business Administration and Management: Concentrations in Computer Info Systems and Mgt Science
Hill-Murray
Deloitte September 2014 - Present
Cook Systems International October 2013 - August 2014
St. Thomas Hospital November 2012 - March 2013
Insight Global January 2012 - February 2012
CompuCom November 2011 - January 2012
IT consultant Self Employed January 2011 - September 2011
Worldwide Techservices August 2003 - December 2010
Skills
Desktop Support, Laptops, A+ Certified, Software Installation, Windows 7, Windows XP Professional, Active Directory, Antivirus, Computer Hardware, XP, Hardware, Troubleshooting, Windows Server 2003, Switches, Technical Support, Help Desk Support, Servers
Education
Southern Adventist University 1989 — 1991
Music/Theology
Worldwide TechServices January 2004 - Present
Centurion Technologies, Inc 2004 - 2004
Plaza Motor Company 1999 - 2001
Daimler Chrysler Corporation 1997 - 1999
General Dynamics 1984 - 1987
Skills
Troubleshooting, Computer Hardware, Servers, Technical Support, Hardware, Windows Server, TCP/IP, Switches, Networking, Routers, WAN, Workstations, Laptops, Printers, Software Installation, A+ Certified, Desktop Support, XP, Computer Repair, Windows 7, Operating Systems, Windows, Wireless Networking, Deployment, Storage, VPN, Testing, Network Administration, Documentation, Antivirus, System Administration, Data Center, Service Delivery, Problem Solving, IT Service Management, Customer Service, Customer Relations, Telecommunications, Security, Microsoft Office
Education
University of Arkansas at Little Rock 1978 — 1983
Bachelor's degree, Electrical and Electronics Engineering
University of Arkansas at Little Rock
BS, Electrical Engineering Technology
Worldwide TechServices September 2005 - Present
QualxServ September 2005 - January 2010
BancTec September 2005 - January 2009
Ciber, Inc September 2003 - September 2005
Capital One Auto Finance 2003 - 2005
Amherst Technologies 1999 - 2003
AllStar 1999 - 2000
Skills
ITIL, IT Service Management, Project Portfolio..., Industry Networking, Developing New Markets, Vendor Managed Inventory, Global Implementations, Vendor Management, IT Outsourcing, Outsourcing Management, IT Solutions, Networking, Citrix, Storage, Technical Support, Data Center, Management, SharePoint, Solution Architecture, Servers, Service Delivery, CRM, Managed Services, PMP, Resource Management
Education
The University of Texas at Arlington
MCSE, Information Technology
Privately Owned June 2014 - Present
Worldwide TechServices October 2013 - June 2014
STERIS Corporation - World Leader in Infection and Contamination Prevention January 2004 - June 2010
STERIS Corporation January 1998 - January 2004
Revco's national store March 1997 - February 1998
Network Plus September 1990 - March 1997
SabreData, Inc. (Austin, TX) September 1988 - September 1990
Varix / Omation Inc. (Richardson, Tx.) 1985 - 1988
Skills
ITIL, Six Sigma, Process Improvement, Project Management, Cross-functional Team..., Management, IT Service Management, Servers, System Administration, Leadership, Business Process..., Business Analysis, Vendor Management, Change Management, Technical Support, Training, Networking, Hardware, Software Documentation, Network Administration, Information Technology, Software Installation
Education
Belmont Technical College 1982 — 1984
Associate Degree, Electical/Electronics
Lakeland Community College
Weatherhead School of Management at Case Western Reserve University
NA, Management
AMSC October 2014 - Present
Brand Image Productions 2001 - Present
Lahey Health June 2012 - September 2014
Pharmaceutical Arena February 2011 - May 2012
Worldwide TechServices June 2003 - October 2010
Ready To Run Software Inc 1997 - 2002
Raytheon 1987 - 1997
Eastern Michigan University 1985 - 1987
Skills
Linux, Unix, Web Applications, Python, Microsoft SQL Server, C#, ASP.NET, Visual Studio, Visual C++, XML, Software Development, Databases, SQL, JavaScript, C++, HTML, C, Object Oriented Design
Education
Boston University 1994 — 1997
MS, Computer Science
State University of New York College at Plattsburgh 1977 — 1981
BS, Computer Science
Clinton Community College 1975 — 1977
AS, Biology
Unemployed - Looking for Work IT as a Computer Hardware Technician November 2007 - Present
SMARTECH & Associates, LP August 2014 - September 2014
Worldwide TechServices November 2013 - May 2014
SmartSource Technical Staffing November 2013 - November 2013
SmartSource Technical Staffing October 2013 - October 2013
SmartSource Technical Staffing October 2013 - October 2013
National Cable Technicians September 2013 - October 2013
Genesis Oilfield Pipe & Supply September 2013 - September 2013
Skills
Install / Break / Fix..., Windows 7, Software Installation, Laptops, Computer Hardware, Printers, Computer Repair, CompTIA A+ Certification, Workstations, Desktop Computers, Customer Service
Education
Ashworth College 2012 — 2013
Diploma, Computer Service and Repair: Hardware
Louisiana Technical College, Lafayette campus 2001 — 2007
Associate of Applied Technology, Computer Support Specialist
NCR Corporation August 2015 - Present
Spherion June 2011 - Present
WorldWide TechServices February 2013 - August 2015
Palm Springs Air Museum July 2011 - January 2014
Staples December 2012 - January 2013
Spherion August 2011 - September 2011
CompUSA November 1998 - August 2001
Education
UC Riverside 2011 — 2012
Computer IT
California State University-Chico 2001 — 2009
BS, Business Information Systems and Management Information Systems
Lynn University 2000 — 2003
General Education
Worldwide TechServices June 2002 - Present
Micron Electronics 1995 - 2000
Skills
Troubleshooting, Laptops, Servers, Windows 7, Hardware, Computer Hardware, Remote Desktop, Software Installation, HP, Technical Support, Field Service, Software Documentation, XP, Windows, Dell Computers, Laser Printers, Help Desk Support, System Deployment, Printers, A+ Certified, Network Administration
Education
Boise State University 1997 — 2000
Caldwell Senior High School 1992 — 1995
'95 grad
Cayan LLC March 2015 - Present
Vantiv April 2011 - March 2015
Worldwide TechServices 2007 - April 2011
Skills
HTML 5, CSS3, PHP, MySQL, jQuery, CodeIgniter, ExpressionEngine, Wordpress, SEO, SEM, Landing Page..., Responsive Design, Inbound Marketing, Digital Marketing, Online Advertising, Graphic Design, Adobe Creative Suite, Photoshop, Illustrator, Fireworks, InDesign, Video Production, Video Editing, Motion Graphics, Motion Design, Sound Design, Premiere Pro, Final Cut Pro, After Effects, Apple Motion, Windows, Mac OS X, Linux, Multimedia, WordPress, OS X, CSS, E-commerce, Dreamweaver, User Interface Design, User Experience, Web Development, User Interface, Video, HTML, Email Marketing
Education
University of Massachusetts at Lowell 2007 — 2010
Bachelor of Science, Information Technology
University of Massachusetts at Lowell 2001 — 2003
Certificate, Multimedia Applications
Worldwide TechServices September 2012 - Present
Stratix Corporation 2005 - 2012
Radiant Systems Inc. August 2004 - October 2004
Menlo Worldwide September 2003 - July 2004
Skills
IT Support Specialist,..., A+ Certified..., Troubleshooting, Hardware, Printers, Operating Systems, Networking, Windows, Servers, Active Directory, Software Installation, Field Support
Education
Gwinnett Technical College 2005 — 2007
Associate of Applied Science Degree, Computer and Information Sciences and Support Services
Genetic Computer School Singapore 1995 — 1997
International Diploma, Computer Science
Dhaka City College. Dhaka, Bangladesh 1988 — 1990
Associate In Sciences Degree HSC, Computer and Information Sciences and Support Services
CGN Inc September 2014 - Present
Worldwide TechServices December 2013 - September 2014
Chess School January 2006 - December 2011
MG Internet Consulting, INC January 2004 - December 2009
Skills
Networking, Linux, Network Security, Security, Troubleshooting, Windows Server, Firewalls, Active Directory, Network Administration, Cisco Technologies, Windows, Cloud Computing, TCP/IP, Virtualization, Operating Systems, Hardware, Windows 7, Servers
Education
Anthem Institute-North Brunswick 2012 — 2013
Diploma, Computer Networking & Security
Heartland Community College 2001 — 2005
Design & Digital Photography
Moscow Institute of Steel and Alloys 1987 — 1992
Master's Degree, Metallurgical Engineering
Worldwide TechServices 2004 - Present
GALLAUDET REGIONAL CENTER NECC 2003 - 2003
MIDDLESEX COMMUNITY COLLEGE 1993 - 1997
Skills
Employment Verifications, Background Checks, Microsoft Office, Applicant Tracking..., Onboarding, Administrative..., Training, Office Management
Education
Northern Essex Community College 2000 — 2003
Associate's degree, American Sign Language
Salem State College 1997 — 1999
Sitel April 2014 - Present
Worldwide TechServices March 2013 - April 2014
Gainesville Regional Utilities January 2012 - October 2012
Rasmussen College Techies Club January 2011 - January 2012
Custom Cabinets By David February 2004 - July 2009
Education
Rasmussen College-Florida 2011 — 2012
Associate's degree, Network and System Administration/Administrator
Worldwide TechServices September 2015 - Present
Professional Transportation Inc August 2014 - Present
Xerox June 2012 - November 2012
Business Owner/ Independent Contractor April 2010 - October 2011
Department of Kansas Veterans of Foreign Wars October 2008 - March 2010
International Association of Plastics Distribution January 2007 - February 2008
Intelligent Decision Systems, Inc. September 2003 - July 2006
DeVry University 2004 - 2006
Northrop Grumman Mission Systems April 2003 - October 2003
Northrop Grumman Mission Systems April 2002 - April 2003
Skills
Servers, Windows, Unix, Mac, Linux, Team Building, Administration, Problem Solving, Customer Relations, Mentoring, Analysis, SQL Server, SQL, Active Directory, Microsoft Office, MS Excel, MS Word, MS Access, MS Outlook, Program Management, Troubleshooting, Databases, Network Administration, Programming, Java, HTML, Objective-C, JavaScript, Supervisory Skills, Network Security, Computer Hardware, Planning, Documentation, Customer Service, Operations Management, Project Management, Tactics, Military Freefall..., Staticline Jumpmaster, Combatant/Scuba Diver, HRST Master, Combat Marksmanship..., (SOTG) Close Quarters..., Military, Integration, Security Clearance, Security, Visio, Team Leadership, Strategic Planning
Education
Athens Technical College 2013 — 2014
Teaching, Early Childhood Education and Teaching
DeVry University 2004 — 2006
B.S., Computer Information Systems
Frankfurt American High School 1982 — 1985
High School, NA
Dex Media, Inc. June 2011 - Present
NC Office of the State Controller April 2007 - June 2011
Worldwide TechServices January 2002 - January 2007
Skills
Software Documentation, Learning Management, Learning Management..., WebEx, Project Management, Business Process, Performance Management, E-Learning, Instructional Design, Business Analysis, Needs Analysis, SumTotal, Workshop Facilitation, Technical Writing, Human Resources, Talent Management, Employee Training, Succession Planning, Program Management, Change Management, Integration, Organizational..., Training, OrgPlus, Ultipro
Education
North Carolina State University 2005 — 2007
Master of Public Administration, County and Municipal Government
North Carolina State University 1996 — 1999
BA, Business, Human Resources
Guilford Technical Community College 1993 — 1996
AAS, Aviation Management
Velocity Performance 2012 - Present
Worldwide TechServices 2009 - 2011
BancTec 2005 - 2009
Seven Worldwide 2004 - 2005
Revenue Edge Ventures 2003 - 2004
Bravanta 2001 - 2003
Netigy 1999 - 2001
EDS 1991 - 1999
Skills
Leadership, Strategy, Executive Management, Management, Program Management, Sales, Business Planning, Training, Leadership Development, Executive Coaching
Education
Rensselaer Polytechnic Institute 1987 — 1991
BS, Management & Technology
The George Washington University 1994 — 1997
MBA, Finance and Marketing
Bishop Guertin High School 1984 — 1987
WorldWide Tech Services January 2013 - Present
Worldwide TechServices July 2010 - January 2013
URANIUM DISPOSITION SERVICES, LLC (DOE) April 2009 - August 2009
ACS-EDI Gateway, Inc. Government Healthcare Solutions (Affiliated Computer Services) January 2005 - August 2007
(ACS) Affiliated Computer Services Inc. Lexington Healthcare Division November 2003 - December 2005
University of Kentucky Hospital February 1997 - June 2000
Skills
Project Management, Software Project..., Training, Leadership, Six Sigma, Business Process, SDLC, Databases, Outsourcing, Access, Disaster Recovery, Software Documentation, Vendor Management, Integration
Education
Eastern Kentucky University 1986 — 1988
BS, Industrial Education/Micro-computer Electronics
Community College 1984 — 1986
AS, Electrical Engineering
University of Kentucky 1976 — 1979
None, Physiology/Mathematics
WCOG Computers for the Needy Program January 2012 - Present
Worldwide TechServices January 2011 - Present
Skills
Photography, Web Design, Digital Photography, Advertising, Image Manipulation, Photoshop, Dreamweaver, Networking, Web Development, Customer Service, Public Speaking, Microsoft Office, Nonprofits, Weddings, Portrait Photography, Social Media, Video Production, Commercial Photography, Lightroom, PowerPoint, Blogging, Event Planning, SEO, IT Solutions, Computer Hardware, Computer Maintenance, Laser Printers, Servers, Linux Desktop, Apple Certified, Windows
Education
Church of God Chaplains Commission 2009 — 2010
Chaplaincy, Local Church Chaplaincy
Lord Fairfax Community College 2009 — 2010
Network Engineering and web site design
New England Institute of Professional Photography 1999 — 1999
Continuing, Photography
Fairmont State University 1982 — 1986
BS, Graphic Fine Arts
Worldwide TechServices October 2013 - Present
WorldWide TechServices November 2012 - October 2013
Internal Revenue Service November 2011 - November 2012
WorldWide Tech Services June 2008 - November 2011
WorldWide Tech Services April 2006 - June 2008
WorldWide Tech Services October 2004 - April 2006
Skills
Human Resources, Applicant Tracking..., Management, Recruiting, Training, Customer Service, Customer Satisfaction, Windows 7, Outlook, HRIS, Microsoft Office, Data Entry, Background Checks, Microsoft Word, Networking, Windows, System Administration, XP, Call Center, Onboarding, Team-oriented, Maintaining Strong..., Ad Hoc Reporting, E-Verify, Problem Solving, Employee Benefits, FMLA, Leave of Absence..., Open Enrollment, Sales Operations, Call Centers, Windows XP, Cold Calling, Time Management
Education
University of Pennsylvania - The Wharton School 2015 — 2017
Certfication, Employee Benefits
US Career Institute 2012 — 2013
Certification, Medical Billing and Coding, 95%
University of Phoenix 2006 — 2007
Business Administration and Management, General, 3.83
Bauder College 1994 — 1995
Fashion Merchandising, 3.5
WorldWide TechServices October 2014 - Present
71st Surveillance Brigade September 2014 - Present
1st Battalion 136th Regiment (CA) October 2012 - September 2014
Parkland College Police Department March 2006 - June 2012
Illinois Department of Corrections May 2001 - March 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Data Entry, Computer Hardware, Military, Information Technology, Security
Education
ITT Technical Institute-San Antonio 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Systems and Cyber Security
ITT Technical Institute, San Antonio 2012 — 2014
Associate of Applied Science, Network and System Administration, 3.77
Shabbona High School Shabbona, IL. 1981 — 1985
Diploma, General
WorldWide TechServices June 2012 - February 2015
Citibank USA 2001 - 2011
Northrop Grumman Corporation 1991 - 1997
Northrop Grumman Corporation 1985 - 1991
Skills
Customer Satisfaction, Procurement, Proofreading, Computer Repair, Troubleshooting, Technical Support, Databases, Team Leadership, Hardware, Computer Hardware, Software Installation, Customer Support, Laptops
Education
El Camino College 1989 — 1992
Associate of Arts (A.A.), Electrical and Electronics Engineering
Louisiana State University 1969 — 1980
Worldwide TechServices September 2014 - Present
Contemporary Media, Inc. September 2010 - June 2014
Contemporary Media, Inc. August 2009 - September 2010
Skills
IT Management, IT Solutions, Computer Hardware..., Information Technology, Information Technology..., Website Development, Web Development, Help Desk Support, Online Support, Remote Infrastructure..., Remote Administration, Remote User Support, Windows Services, Apple Support, Linux System..., Unix Operating Systems, SQL, Database Administration, JavaScript, PHP, Hypervisor, Microsoft Office, Google Docs, OpenOffice, Adobe Creative Suite, VirtualBox, Network Administration, Remote Troubleshooting, Computer Network..., Customer Service, HTML5, CSS3, Computer Hardware..., Computer Hardware..., Lexmark Printers, Field Work, On-site Services, IBM Certified, Dell Computers, Lenovo Certified, Computer Maintenance, Technical Support
Education
Southwest Tennessee Community College 2010 — 2013
Associate's Degree, Linux/UNIX System Administration, 3.63 GPA
WorldWide Tech Services December 2007 - Present
Worldwide TechServices December 2007 - Present
World Wide Tech Services October 2007 - Present
Fidelity Investment Company January 2007 - September 2007
Sun Island Enterprise Inc January 2003 - November 2006
Eastern Research Group January 2001 - December 2002
PAREXEL July 2000 - January 2001
KPN Corporate Market February 2000 - June 2000
Skills
Time Management, Access, Windows 7, Technical Support, Microsoft Excel, Databases, Testing, Windows Server, Troubleshooting, Analysis, System Administration, Computer Hardware, Visio, Process Improvement, Windows, Microsoft Office
Education
Northern Essex Community College
Associates Degree, Computer & Information Science
Boston University
Northeastern University September 2014 - Present
Modis August 2013 - September 2014
WorldWide TechServices November 2012 - August 2013
Boston Medical Center January 2012 - October 2012
Commonwealth of Massachusetts November 2006 - September 2010
Custom Learning Designs August 2005 - November 2006
Harvard Pilgrim Health Care January 2002 - August 2005
Skills
Blogging, Editing, Microsoft Excel, Feature Articles, Community Outreach, Training, Research, Human Resources, Policy, Sales, Newsletters, Social Media, Public Speaking, Strategy, Copy Editing, Interviews, Recruiting, Management, Applicant Tracking..., Consulting, CRM, Contract Recruitment, Technical Recruiting, Cold Calling, Internet Recruiting, Talent Acquisition
Education
Northeastern University 2009 — 2012
Master of Arts (M.A.), Journalism
Suffolk University 1999 — 2000
Master of Science (M.S.), Adult and Organizational Learning
University of Massachusetts Boston 1992 — 1996
Bachelor of Arts (B.A.), English
Worldwide TechServices March 2007 - Present
Skills
Troubleshooting
Education
Colorado Technical University
EET, Electronic Engineering Technology
Phoenix University
BSBA, Bachelor of Science in Business Administration
WorldWide TechServices April 2013 - Present
CNR-177 Productions June 2004 - Present
Prospect Airport Services, Inc. November 2012 - April 2013
Staples Fulfillment Center February 2011 - February 2012
Skills
Troubleshooting, Computer Hardware, Operating Systems, Linux, Networking, Testing, Windows, Routers, Microsoft Office, Customer Service, Video Editing, Audio Editing, Cisco Technologies
Education
Milwaukee Area Technical College
Computer Technician / IT Pro, General PC technology and networking, Current GPA 4.0
Milwaukee Area Technical College 1990 — 1992
N / A, Liberal arts focusing on Psychology and Law
Medicus Healthcare Solutions September 2015 - Present
Worldwide TechServices July 2014 - August 2015
Bridgewell January 2014 - July 2014
Pier 1 Imports August 2011 - December 2012
Gordon College Foreign Language Department December 2009 - May 2010
J.V. Fletcher Library September 2008 - August 2009
Skills
Customer Service, Telephone Skills, PowerPoint, Social Media, Microsoft Word, Leadership, Event Planning, Screening Resumes, Nonprofits, Microsoft Excel, Sales, Receptionist Duties, Applicant Tracking, Teleo, Recruiting, Outlook, Applicant Tracking..., Reference Checking, Research, Writing, Ultipro, Personal Finance, German, French, Statistics, Retail, Academic Tutoring, Developmental..., Animal Behavior, Learning Disabilities, Psychology, Dewey Decimal System
Education
Gordon College 2009 — 2014
Bachelor's degree, Psychology
Westford Academy 2005 — 2009
WorldWide TechServices January 1998 - Present
Skills
Inventory Management, Process Improvement, IT Service Management, Team Leadership, Operations Management, Vendor Management, Management, Customer Satisfaction, Troubleshooting, Customer Service, Supply Chain Management, Team Building, Supply Chain, Leadership
Education
UMass Lowell
Business
Worldwide TechServices May 2002 - December 2009
Ready-to-Run Software 1999 - 2002
Skills
Infrastructure, Servers, Windows Server, ITIL, Operating Systems, Active Directory, Troubleshooting, System Administration, IT Service Management
Education
University of Massachusetts at Lowell 2002 — 2007
Associates, Information Technology
Worldwide TechServices November 2010 - Present
Getronics September 1999 - December 2008
Wang Labs 1984 - 2008
Zeitech Inc February 1993 - September 1999
SOTAS International October 1988 - August 1992
WANG Laboratories Inc September 1979 - October 1988
Skills
Integration, Unix, SDLC, Testing, Program Management, Software Documentation
Education
University of Massachusetts Lowell
Bachelor Of Science, Business Management; Computer Science
Unisys April 2015 - Present
Railroad Commission of Texas July 2014 - March 2015
Worldwide TechServices November 2007 - December 2013
DecisionOne November 2004 - November 2007
DecisionOne September 1998 - November 2004
Skills
Technical Writing, Process Improvement, Vendor Management, Account Management, Management Consulting, Wireless, VMware, Active Directory, Employee Relations, Team Leadership, Customer Service, Operations Management, Program Management, Service Delivery, IT Service Management, Project Management, Managed Services, Troubleshooting, Leadership, Project Planning, Outsourcing
Education
Ramapo College of New Jersey
Business
Network Runners Inc., Sterling VA (for MCEITS Data Center in Kansas City MO) June 2014 - August 2014
. 2011 - 2014
Northeast Delta Dental April 2012 - October 2012
WorldWide TechServices September 2007 - April 2012
(Through Technical Needs, and Volt) for WorldWide Tech Services May 2004 - September 2007
Education
University of Massachusetts Lowell
Database Management Technologies Certificate, Oracle Database Administration, GPA 3.9
Boston University Coporate Education Center
Certificate - Oracle & Microsoft Solutions Developer, Data driven application development
Thomas College
B.S., Information Technology
KaChing December 2014 - March 2015
Worldwide TechServices February 2013 - December 2014
ProActive Business Solutions March 2012 - September 2012
Brocade August 2011 - December 2011
Akamai Technologies July 2010 - July 2011
Self-Employed August 2009 - October 2009
OTI CompTechS December 2008 - April 2009
Migo Software June 2007 - August 2007
Education
De Anza College 2008 — 2013
Homestead High School 2006 — 2010
WorldWide TechServices April 2013 - Present
Alsbridge November 2008 - April 2013
Vatterott College June 2007 - April 2013
BancTec 2000 - 2008
BancTec 2000 - 2008
Skills
Microsoft Office, Program Management, Business Analysis, Integration, Leadership, Business Intelligence, SQL, Disaster Recovery, IT Management, Curriculum Development, Higher Education, Adult Education, Instructional Design, Project Management, Teaching, Visio, E-Learning, IT Strategy, SharePoint
Education
Bellevue University 2009 — 2011
Bachelor of Science (B.S.), Management Information Systems, General, 3.98
worldwide tech services 2005 - Present
Qualxserv November 1968 - February 2009
Worldwide TechServices 1967 - 2008
Education
Northeastern University 1968 — 1975
BS, Business
Concord Academy January 2014 - Present
Northbridge Companies September 2013 - January 2014
Worldwide TechServices May 2012 - September 2013
Benchmark Senior Living December 2011 - May 2012
Atria Senior Living Group September 2011 - February 2012
Benchmark Assisted Living October 2003 - September 2011
Genesis HealthCare August 1995 - October 2003
Skills
Human Resources, Benefits Administration, Employee Benefits, Payroll, Managerial Finance, Leadership, Accounts Payable, Employee Relations, Accounts Receivable, Team Building, Healthcare, Strategic Planning, Onboarding, Long-term Care, Recruiting, Customer Service, Healthcare Management, Home Care, Talent Acquisition, Public Speaking, Organizational..., Budgets, Training, Hiring, Leadership Development, Management, Performance Management
Education
Southern New Hampshire University 1989 — 1992
MBA, Business
University of Massachusetts Lowell 1983 — 1987
Associates, Accounting
University of New Hampshire 1974 — 1978
Bachelor, Music Education
U.S. Bank October 2014 - Present
Worldwide TechServices October 2013 - September 2014
Costco Wholesale February 2009 - October 2013
Northern Test Equipment April 2006 - July 2008
Education
University of Minnesota-Twin Cities 1984 — 1990
BA, Philosophy
Agency Oasis September 2014 - May 2015
Demandware November 2012 - May 2013
Carbonite July 2009 - November 2012
Carbonite, Inc July 2009 - November 2012
Worldwide TechServices March 2009 - July 2009
Dana Farber Cancer Institute June 2008 - January 2009
Ikontakt Computer Consulting November 2007 - May 2008
Skills
Active Directory, Microsoft Technologies, Windows Server, Servers, Microsoft Exchange, VMware, Networking, Group Policy, VPN, Troubleshooting, Windows, Data Center, Storage, DNS, System Administration, Virtualization, Mac OS X, Wireless Networking, Integration, VMware ESX, TCP/IP, DHCP, OS X, Windows 7, Switches, Unix, Disaster Recovery, Network Security, Firewalls, SharePoint, Software Documentation, CCNA, System Deployment, IT Service Management, Software Development
Education
Clark University Computer Career Institute 2007 — 2009
Helpdesk/Systems Administration
Centre De Techniques De Planification Et D'economie Apliquee 2001 — 2004
C.T.E.A; Associate Degree, Applied economics
Bunker Hill Community College
Canton-Potsdam Hospital October 2014 - Present
Computer Task Group April 2012 - October 2014
WorldWide TechServices January 2009 - April 2012
Best Buy June 2006 - June 2007
United States Military Academy March 1997 - March 2002
Skills
Computer Repair, Computer Setup, Windows support, Computer Sales, Computer Service, Photography, Software Installation, Remote Desktop, Technical Support, Windows 7, Active Directory..., Troubleshooting, Help Desk Support, Printers, VPN, Windows Server, Active Directory, Windows XP
Education
New Jersey Institute of Technology
Mechical Engineering
WorldWide TechServices June 2013 - Present
H & R Block January 2004 - April 2014
The Trump Organization November 2004 - June 2012
The Trump Organization July 1997 - November 2004
Arrow Chemical August 1995 - June 1997
Skills
Skills: Software - MS..., Troubleshooting, Telecommunications, Software Installation, Management, Customer Service, Data Entry, Invoicing, Hardware, Access, Microsoft Office, Purchasing, Procurement, Computer Repair, Printers, Team Building, Contract Negotiation, Outlook, Social Media
Education
NYC College of Technology 2013 — 2013
Computer Installation and Repair Technology/Technician, A+
Borough of Manhattan Community College 2000 — 2003
Computer Information Systems
Colegio Abel Bravo 1975 — 1980
High School Diploma
Worldwide TechServices January 1998 - Present
Worldwide TechServices August 1998 - January 2011
Worldwide TechServices January 1998 - January 2004
COMP USA January 1995 - January 1998
Best Buy January 1992 - January 1995
Montgomery Ward Company January 1986 - January 1992
General Electric Company January 1974 - January 1986
Education
Farmingdale State College 1976 — 1980
AS, Business
Baldwin - Wallace University
Farmingdale University
Associates, Business / Psychology
Worldwide TechServices October 1998 - May 2011
WorldWide Tech Services October 1998 - May 2011
Analysts International Corporation May 1997 - September 1998
AIC May 1997 - July 1998
Alltel Information Services February 1996 - May 1997
Alltel Information Services, Wireless October 1993 - May 1997
Alltel May 1994 - February 1996
TRECOM Business Systems, Inc October 1993 - May 1994
Electronic Data Systems February 1992 - October 1993
Electronic Data Systems June 1985 - October 1993
Education
Madonna University
Business Management
Madonna University
Business Management
World Wide TechServices January 2009 - Present
Worldwide TechServices 2009 - Present
BancTec January 1999 - January 2009
BancTec October 1995 - January 1999
Skills
Operations Management, Printers, Computer Hardware, Troubleshooting, Service Delivery, Vendor Management, Dell Computers, Laptops, Team Management, Windows XP, A+ Certified, Workstations, Sales Operations, Help Desk Support, Process Improvement, Management
Education
Community College of Philadelphia 1992 — 1996
Associate of Applied Science, Information Technology
SafeGuardPII October 2014 - Present
WorldWide TechServices 2013 - Present
Palm Beach County Schools August 2013 - June 2014
Compassion International June 2006 - February 2013
Florida Department of Corrections January 1999 - February 2006
Redemptive Life Urban Initiatives January 1995 - January 1999
IBM October 1989 - July 1995
Skills
Leadership, Management, Training, Project Management, Program Management, Information Technology, Customer Service, Networking, Integration, Contract Negotiation, Operating Systems, Microsoft Office, Product Management, Inventory Management, Conflict Resolution, Server Management, System Administration, Multi-Unit Operations..., Risk Management, Purchase Management, Nonprofits, Purchasing Management, Sourcing & Procurement, Risk Mitigation, Community Service, Help & Hospitality, Business Intelligence, Strategic Planning
Education
Palm Beach Atlantic University-West Palm Beach
Bachelor's Degree, Organizational Leadership with a minor in Human Resource Management, 3.67
DeVry University-Georgia
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering, 3.5
Palm Beach State College
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Worldwide TechServices January 2010 - September 2010
Education
Phoenix Job Corps Center 2003 — 2005
•CompTIA A+ Certified Professional Certification, A+/Computer Technician Trade
Glendale Community College 1999 — 2002
Boston IVF March 2014 - Present
Sports Medicine North March 2013 - October 2013
Sports Medicine North August 2011 - March 2013
Worldwide TechServices September 2002 - November 2010
Radius Northwood HealthCare Center November 2009 - February 2010
Education
The Salter School-Tewksbury Campus 2008 — 2010
Certificate, Health Claim Specialist
Northern Essex Community College
Associates Degree, General Studies
Worldwide TechServices November 2008 - Present
Southco Inc March 2007 - September 2007
Education
Drexel University 2004 — 2007
Computer Science