ACS Company
Industry: Civil engineering company
DescriptionACS, Actividades de Construcción y Servicios, S.A. is a Spanish company dedicated to civil and engineering construction, all types services and telecommunications. It is one of the leading construction companies in the world, with projects in many countries around the world. Revenue: 34.06 billion EUR (2016) CEO: Florentino Pérez (1997–) Owner: Florentino Pérez (12.5%) Subsidiaries: Dragados S.A., Hochtief, Turner Construction,
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ACS Employees
Xactware May 2015 - Present
TEKsystems March 2015 - April 2015
Verizon Wireless December 2010 - September 2014
Extend Health August 2010 - December 2010
Todays Office Professionals February 2010 - July 2010
ACS 2006 - February 2010
Skills
Call Center, Insurance, Customer Retention, Process Improvement, Team Leadership, Call Centers, Account Management
Education
University of Utah 2011 — 2014
BS, Business- Information Systems
Salt Lake Community College 2007 — 2010
Associates, Business
Atlantic Tower Services (ATS) July 2013 - Present
Atlantic Tower Services (ATS) June 2011 - July 2013
Outsource, Inc. March 2010 - September 2010
ACS August 2004 - August 2009
FDN Communications 2004 - 2005
American Communication Technologies 2002 - 2003
Intermedia Communications 2000 - 2002
US Army 1996 - 2000
Skills
VoIP, Troubleshooting, Cellular Communications, Telecommunications, Wireless, Network Design, Managed Services, Computer Network..., Fiber Optics, Switches, LTE, Sales, 4G, Account Management, Mobile Devices, Telephony, Wireless Networking, Networking, Customer Service, Project Planning, CDMA, Customer Satisfaction, IP, New Business Development, Salesforce.com..., Vendor Management, WiMAX, Optical Fiber, UMTS, Ethernet, Microwave, Cabling, MPLS, Unified Communications, 3G, System Deployment, Call Centers, T1, Broadband
Education
University of Central Florida - College of Business Administration 2010 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General
Seminole State College of Florida 2000 — 2006
Liberal Arts, General Studies
NTT DATA Americas July 2010 - Present
Imaginatik June 2009 - June 2010
Verizon September 2008 - March 2009
ACS April 2008 - September 2008
Summer Bay Resort December 2007 - March 2008
Pegasus TSI January 2007 - November 2007
CDT Business Solutions March 2006 - November 2006
Coca-Cola Enterprises December 2005 - February 2006
Pattern Recognition, Inc. January 2005 - November 2005
Sub Aqua Record Co April 1996 - December 2003
Skills
Asterisk, DNS, Active Directory, VPN, Cisco Technologies, Disaster Recovery, Network Security, Network Administration, Firewalls, Windows Server, Switches, VoIP, VMware, ITIL, Cisco IOS, Cloud Computing, Troubleshooting, WAN, Linux, Network Design, Data Center, Databases, Unix, DHCP, Routers, Software Documentation, CCNA, System Administration, Integration, Networking, Servers, Cisco Wireless, Cisco Routers, Red Hat Linux, Information Security, Visio, Security, Routing, Virtualization, QoS, IP, Hardware, Network Architecture, VMware ESX, vSphere, ASA, Wireless
Education
St. Petersburg College 2007 — 2009
Bachelor of Applied Science (B.A.Sc), Technology Management (ISA)
St. Petersburg College 2004 — 2005
AS, Computer Engineering (CCNP)
IBM July 2012 - Present
IBM Global Process Services Delivery August 2010 - Present
Pershing May 2010 - August 2010
InvestLink Technologies 2009 - 2010
ACS May 2005 - January 2009
Affiliated Computer Services August 2003 - May 2005
Mellon HR Solutions February 2002 - August 2003
Mellon HR Solutions January 1994 - February 2002
Skills
Vendor Management, OMNI, 401k, Benefits Administration, Internal Audit, Outsourcing, Pensions, Benefits, Defined Benefit, Employee Benefits, Project Management, Change Management, Mergers & Acquisitions, Business Analysis, Risk Management, SDLC, Program Management, Service Delivery, BPaaS, Leadership, CRM, Strategy, Management
Education
St. John's University, The Peter J. Tobin College of Business 1995 — 2002
BS, Business Management
Atos January 2012 - Present
Genesis Networks, Inc April 2010 - February 2012
The Salvation Army August 2009 - May 2010
Genesis Networks, Inc April 2009 - August 2009
ACS July 2008 - December 2008
Dell October 2004 - July 2008
Education Service Center, Region 20 June 2000 - October 2004
Federal Reserve Bank September 1999 - June 2000
Fubright & Jaworski LLP August 1998 - April 1999
Hispanic Chamber of Commerce 1997 - 1998
Skills
PMP, ITIL, Integration, IT Management, Business Process..., Data Center, Project Management, SharePoint, Security, Networking, Visio, Cisco Technologies, Program Management, Management, Troubleshooting, Telecommunications, Six Sigma, Microsoft Exchange, Vendor Management, Enterprise Software, CRM, PMI, CCNA, MS Project, Software Documentation, Technical Support, PMO, Service Delivery, Requirements Analysis, Analysis, Leadership, Project Planning, Cross-functional Team..., IT Service Management, Enterprise Architecture, Information Technology, Infrastructure, VoIP, ERP, Disaster Recovery, IT Strategy, Cloud Computing, SDLC, Project Portfolio..., Network Design, Consulting, System Deployment, Property Management, Sports Coaching
Education
The University of Texas at Austin 1988 — 1990
Bachelors, Interior Design
San Antonio College 1985 — 1987
Architecture
Central Catholic
The University of Texas at San Antonio
Hippos Home Entertainment Center June 2015 - Present
MVP Health Care 2012 - 2014
Value Options July 2012 - September 2012
GTECH Instant Gaming April 2012 - May 2012
The Preferred Group May 2011 - January 2012
The Preferred Group May 2011 - January 2012
Value Options 2012 - 2012
Warner Cable June 2010 - August 2010
First Health Services September 2009 - December 2009
ACS April 2009 - May 2009
Skills
Multiple computer..., Data Entry, Multi line telephones, Appointment Scheduling, Claims Handling, Microsoft Word, Microsoft Excel, Microsoft Office, 50+ WPM, HIPAA, Access, Call Centers, Health Insurance, Customer Service, Documentation, Employee Benefits, Fax, Insurance, Office Management, Claim
Education
Schenectady County Community College 2011 — 2012
General Business Certificate, Business
Chickasaw Nation Division of Commerce September 2014 - Present
Chickasaw Nation Division of Commerece July 2011 - Present
Chickasaw Nation April 2011 - September 2011
Chickasaw Nation March 2010 - April 2011
Chisholm Trail Casino July 2009 - March 2010
Wal-Mart November 2008 - July 2009
Hermetic Switch Inc May 2008 - November 2008
Leroy Jenkins Evangelistic Association November 2007 - April 2008
CareMark October 2006 - November 2007
ACS November 2005 - October 2006
Skills
ACSC, SQL, Microsoft Office, Mac OS X, Windows, A+ Certified, Cognos, Access, Databases, Networking, Training, Troubleshooting, OS X, Analysis, Management, Project Management, Business Intelligence, Casino, Data Entry, Gaming, Visio, Administration, Team Building, Customer Service
Education
Southern New Hampshire University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Information Technology, B
University of Phoenix 2010 — 2012
Bachelors of Science, Business and Marketing
Holbrook High School US 1997 — 2001
Diploma, General Studies
SAP America November 2013 - Present
Secure-24 2011 - October 2013
AT&T Application Services October 2008 - January 2011
AT&T Hosting & Application Services 2008 - January 2011
NaviSite, Inc. May 2008 - October 2008
ACS 1999 - 2008
BlueStar Solutions 1999 - 2003
Software Spectrum 1988 - 1996
eonline 1988 - 1992
Skills
Managed Services, Business Continuity, SaaS, Solution Selling, Cloud Computing, Salesforce.com, Data Center, Channel, Account Management, Enterprise Software, Unified Communications, Disaster Recovery, Sales, CRM, ERP, Sales Process, Security, Integration, SAP, Vendor Management, Management, Networking
Education
San Jose State University 1981 — 1983
B.S., Business Administration
Sacred Heart Academy
High School Diploma
First American Title Insurance Company December 2008 - Present
Orbital Sciences Corporation November 2006 - August 2008
ACS May 2002 - September 2006
Arthur Andersen June 2000 - May 2002
Kelley Services May 1998 - May 2000
Skills
Accounts Payable, Accounts Receivable, Account Reconciliation, Financial Reporting, Accounting, General Ledger, Financial Analysis, Process Improvement, QuickBooks, Finance, Microsoft Excel, Hyperion HFM Reporting, GL Wand, Oracle Applications, Blackline, Microsoft Word, Microsoft Powerpoint, SAP, Hyperion Enterprise, GAAP, Fixed Assets, Auditing, Accruals, PowerPoint, Sarbanes-Oxley Act, Consolidation, Leadership, Cost Accounting, Credit, PeopleSoft, Management, Analysis, Financial Statements, Variance Analysis, Internal Controls, Internal Audit, Invoicing, Journal Entries, JD Edwards, Financial Accounting, Financial Modeling, Access, Payroll, Spreadsheets, Year-end Close, Tax, Expenses, Bookkeeping, Income Statement, CPA
Education
Western International University 2000 — 2004
MBA, International Business
Shanghai Normal University 1988 — 1992
BA, English Education Teaching
Utah Division of Forestry, Fire and State Lands September 2013 - Present
FedEx October 2012 - September 2013
Utah State Parks and Recreation (internship). January 2013 - May 2013
Breathe Legal October 2011 - May 2013
ACS March 2009 - June 2012
Unisys March 2008 - October 2008
Fidelity Investments November 2006 - March 2008
Skills
GIS, Databases, ArcMap, Spatial Databases, Technical Support, Networking, Google Earth, Database Admin, Cartography, ArcCatalog, ArcView, JavaScript, Python, Public Land Survey..., Legal Descriptions, GRASS GIS, GeoServer, PostgreSQL, QGIS, AutoCAD Civil 3D, Metes and Bounds, Windows, Data Conversion, Requirements Analysis, Business Analysis, Mac OS, Spatial Analysis, Geoprocessing, Geography, ESRI, Data Mapping, Data Collection, Microsoft Excel, AutoCAD, Arcgis model builder
Education
University of Utah 2011 — 2013
BS in Geography; GIS Certificate, GIS; Geography
Salt Lake Community College 2008 — 2011
Associates of science, Geographic Information Science and Cartography
Presidio July 2015 - Present
Presidio December 2013 - Present
Celanese December 2011 - December 2013
Everest Group July 2011 - December 2011
Epsilon April 2009 - July 2011
ClubCorp January 2005 - April 2009
Mercer Human Resource Consulting August 2004 - November 2004
ACS March 2004 - August 2004
Avaya May 2001 - June 2003
Skills
Performance Management, Employee Relations, Change Management, Employment Law, Human Resources, Personnel Management, Leadership, Deferred Compensation, Process Improvement, Strategy, Employee Benefits, Management, Workforce Planning, Organizational..., Outsourcing, Project Management, Strategic Planning, Succession Planning, Talent Management, HRIS, Organizational..., Employee Engagement, Onboarding, Recruiting, Temporary Placement, Training, Leadership Development, Employee Training, Talent Acquisition, College Recruiting
Education
Southern Methodist University 2003 — 2005
MBA, Strategic Leadership & Marketing
University of North Texas 1994 — 1998
BS, Kinesiology & Health Promotion
Dell Inc. January 2007 - Present
Dell October 1999 - Present
Dell Inc January 1999 - Present
ACS January 2005 - January 2007
JASON WENMOTHPage 2Dell, Inc January 2003 - January 2005
CSS January 1999 - January 2003
Thaya Communications January 1997 - September 1999
Thaya Communications, Inc January 1996 - January 1999
MaxServe January 1992 - January 1996
Skills
Business Process..., Process Improvement, Vendor Management, Program Management, Cross-functional Team..., Call Center, Operations Management, Project Management, Salesforce.com, Six Sigma, Customer Experience, Service Delivery
Education
Santa Monica College 1996 — 1999
Psychology
Creative Artists Agency August 2015 - Present
National Securities January 2013 - August 2015
Group M September 2012 - December 2012
Carolina Cinemas August 2010 - July 2012
Wells Fargo October 2011 - December 2011
Idea Integration February 2011 - August 2011
ACS November 2010 - February 2011
Waffle House October 2009 - July 2010
University of South Carolina June 2008 - August 2008
University of South Carolina July 2005 - August 2006
Skills
Storyboarding, Comics, Databases, Mac OS X, Adobe Creative Suite, Flash, Microsoft Office, Customer Service, Photoshop, PowerPoint, Dreamweaver, Illustrator, Microsoft Word, Graphic Design, InDesign
Education
Savannah College of Art and Design 2006 — 2009
BFA, Sequential Art
CU Direct February 2015 - Present
CU Direct May 2014 - Present
CU Direct Corporation January 2010 - Present
CU Direct Corporation August 2004 - December 2010
City Credit Union June 2003 - August 2004
Metroplex Credit Union October 1999 - May 2003
ACS May 1996 - May 1997
Citicorp North America Inc May 1993 - May 1996
Fifth Third Bank April 1988 - April 1992
Skills
Management, Training, Loan Originations, Software Development, Product Management, Public Speaking, Credit, Credit Risk, Analytics, Lending Solutions, Consumer Lending, Auto Lending, Indirect Lending, Predictive Analytics, Underwriting, Loans, Loan Origination, Credit Unions, Credit Analysis, Banking, Sales, Portfolio Management, Commercial Lending, Executive Management, Small Business Lending, Relationship Management, Risk Management, Financial Services, Finance, Credit Cards, Retail Banking, Branch Banking, Lines Of Credit, Business Development, Branch Management, Customer Retention, Financial Institutions, Financial Analysis, Leadership, Team Building, Strategic Planning, Marketing, Sales Management, Budgets, Process Improvement
Education
Southwest CUNA Management School 2001 — 2004
Management
Southern Illinois University, Edwardsville
Southern New Hampshire University
Tekkie PC January 2013 - Present
B-Quick PC Repair July 2012 - August 2013
ACS October 2009 - March 2010
GlassHouse Technologies 2007 - 2009
Skills
Computer Repair, Computer Security, Computer Proficiency, Computers, Computer Maintenance, Computer Network..., Computer Hardware, Superior Computer Skills, Computer Information..., Computer Systems..., PC building, PC, Software Installation, Software Updates, Virus Removal, Spyware, malware removal, Windows Vista, Malware Analysis, Computer Building, Remote Desktop, Laptops, Antivirus, Help Desk Support, A+ Certified, Windows XP Pro
Education
Sampson Community College 2002 — 2005
Associate of Science (AS), Network and System Administration/Administrator
Hobbton High School 1998 — 2002
XO Communications March 2015 - Present
Brother International Corporation January 2004 - March 2015
ACS January 2000 - 2003
Best Buy January 1998 - December 1999
Skills
PC and Macintosh..., Network Support, Hardware, Troubleshooting, Computer Hardware, Active Directory, Cisco Technologies, Wireless Networking, Data Center, Windows Server, Virtualization, VMware, Windows 7, Microsoft Exchange, TCP/IP, Servers, XP, Security, Rifle, Pistol, Windows, Solution Selling, Software Documentation, Printers, Visio, VoIP, Management, Networking, IT Management, Team Leadership, Operating Systems, Product Management, Vendor Management, Microsoft SQL Server, Databases, Citrix, Business Analysis, OS X, Managed Services, SQL, Cross-functional Team..., Windows Vista, Process Improvement, Software Installation, Linux, Switches, Project Management, Team Management, Access, Cloud Computing
Education
The University of Memphis 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Southwest Tennessee Community College 2008 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Bartlett High School 1997 — 2001
Quest Diagnostics June 2014 - Present
Quest Diagnostics September 2013 - June 2014
Quest Diagnostics May 2012 - September 2013
Convergys January 2011 - June 2011
ACS January 2008 - August 2010
Skills
Management, Employee Training, Problem Solving, Customer Service, Process Improvement, Training, Outlook, Software Documentation, Team Building, Healthcare, Call Centers, Access, HIPAA, Leadership, Team Leadership
Education
Mid-America Nazarene University 2014 — 2015
Organizational Leadership, Organizational Leadership
Southwestern Oregon Community College 2006 — 2008
Associate of Arts (A.A.), General Studies
Golden Valley Lending INC. February 2014 - Present
Tribal Lending Enterprise January 2014 - February 2014
Silver Cloud Financial INC. September 2012 - January 2014
ACS 2006 - 2007
Toys R Us December 2005 - January 2006
Skills
Customer Satisfaction, Team Building, Customer Service, Operations Management, Inventory Management, Process Scheduler, Time Management, Outlook, Call Centers, Sales, Team Leadership
Education
Santa Rosa Junior College 2005 — 2006
Law
Elsie Allen High School 2001 — 2005
D&T Ventures 2005 - Present
ACS January 1988 - January 2003
Skills
Experienced Business..., Web Services Management
Education
South Dakota State University 1980 — 1984
Bachelor of Science (BS), Business Administration and Management, General
ACS, a Xerox Company March 2003 - Present
Aon Hewitt 2012 - 2013
ACS January 1999 - March 2003
Saint Barnabas Medical Center July 1997 - December 1998
Skills
Vendor Management, Outsourcing, Benefits Administration, Call Center, Employee Benefits, Relationship Management, Process Improvement, Business Analysis, Human Resources, Performance Management, Change Management, Program Management
Education
Seton Hall University 1995 — 1999
Masters Degree, Public Administration
William Paterson University of New Jersey
Bachelor of Arts (B.A.), Speech-Language Pathology/Pathologist
ACS, a Xerox Company November 2011 - Present
Acs November 2011 - March 2012
PEGUS Research February 2009 - October 2011
Valley Fair Mall December 2007 - August 2008
Skills
Customer Service, Typing, Microsoft Office, Phone Etiquette
Education
Salt Lake Community College 2006 — 2014
Radiologic Technology/Science - Radiographer
Datalink December 2014 - Present
ePlus Technology July 2010 - December 2014
Alphanumeric Systems January 2007 - July 2010
ACS January 2006 - January 2007
Alphanumeric Systems November 2004 - January 2006
SunGard Availability Services January 1999 - August 2004
Skills
Disaster Recovery, Virtualization, VMware, Project Management, Storage, Professional Services, Managed Services, Storage Area Networks, Operations Management, Hardware, Netbackup, System Administration, Solaris, Active Directory, Servers, Troubleshooting, Cloud Computing, Technical Support, Enterprise Software, vSphere, NetApp, Enterprise Storage, Data Center, SAN, VMware ESX, HP-UX, Switches, WAN, Windows Server, TCP/IP, NetBackup
Education
Seton Hall University 1994 — 1999
Bachelor of Science Degree, Business Management Information Systems
AAA Northern California, Nevada & Utah March 2015 - Present
Xerox April 2008 - March 2015
67th APS 1997 - July 2011
US Air Force Reserves 1997 - July 2011
455 LRS Sather AB Baghdad, Iraq March 2009 - August 2009
Telecom Recovery January 2008 - April 2008
US Air Force April 2007 - October 2007
ACS December 2003 - March 2007
Fairbanks Capital 2002 - 2003
Select Portfolio 2002 - 2003
Skills
IT Management, Instrument Rated Pilot, Troubleshooting, Call Center, Telecommunications, Avaya, Process Improvement, Windows Server, Logistics, VoIP, Management, Call Centers, Operations Management, Software Documentation, ITIL, Network Engineering, Service Delivery, Data Center, Switches, Servers, IT Service Management, Security, Outsourcing, Vendor Management, Networking, Integration, WAN, Cisco Technologies, Disaster Recovery, TCP/IP, System Administration, Routers, Avaya Technologies
Education
Salt Lake Community College 1994 — 2003
AS
Olympus High School 1987 — 1989
Graduate
TRITG May 2014 - Present
MCPc August 2011 - April 2014
MCPc June 2012 - December 2012
MCPc July 2009 - August 2011
ACS January 2009 - February 2009
General Motors January 2007 - October 2008
Skills
VMware ESX, Security, Windows 7, Cisco Technologies, HP, CCNA, Windows XP, Disaster Recovery, Active Directory, SharePoint, Visio, Windows Server, VMware, Troubleshooting, Servers, Integration, Citrix Metaframe, Microsoft SQL Server, Storage, Virtualization, Data Center, SonicWALL, Microsoft Exchange, Backup Exec, Cisco ASA
Education
Sinclair Community College 2004 — 2006
AAS
University of Dayton 2001 — 2004
Scientific Games January 2013 - Present
ACS July 2011 - December 2012
RPG January 2011 - July 2011
Aruze Gaming America February 2010 - January 2011
Aristocrat October 2000 - November 2009
Jupiters Network Gaming May 1997 - October 2000
Brothers Sports Club May 1992 - May 1997
Skills
Gambling, Casino, Gaming Industry, Online Gambling, Online Gaming, Poker, Budgets, New Business Development, Strategic Planning, Resorts, Business Strategy, Marketing Strategy, Video Games, Coaching, Training, Casual Games, Cross-functional Team..., Product Development, CRM, Product Management, Forecasting, Marketing, Hospitality, Operations Management, VIP, Sales, Team Building, Game Development, Strategic Partnerships, Team Leadership, Casino Gaming, Gaming, Database Marketing, Management, Start-ups, Business Development, Loyalty Marketing, Executive Management, Loyalty Programs, Affiliate Management, Business Planning, Mobile Games, Social Games, Direct Marketing, Sales Management, E-commerce, P&L Management, Affiliate Marketing, Customer Acquisition, Online Marketing
Education
Southern Cross University 1993 — 1995
certificate, Club and Hotel Management
Shalom Catholic College 1984 — 1987
ACS January 2008 - March 2011
Apple One Temp Services January 2007 - October 2007
CJs Assisted Living Center February 2006 - November 2006
Smith Crown Company August 1991 - February 2006
Education
Stevens Henager College 2002 — 2006
Medical Administration
Myotherapy College of Utah 1997 — 1999
Certificate, Massage Therapy
Salt Lake Community College 1981 — 1983
Certificate, Accounting
Utah State University 1971 — 1979
Atkins NA April 2014 - Present
Atkins October 2011 - Present
Electronic Transaction Consultants March 2006 - October 2011
ACS July 2000 - March 2006
New Jersey Turnpike Authority July 1984 - June 2000
Skills
Proposal Writing, Transportation, Project Management, Project Planning, Program Management, Management, Integration, Process Improvement, Operations Management, Budgets, Business Development, Contract Negotiation, Strategic Planning, Contract Management, Team Building, Government, Business Strategy, Change Management, Analysis, Leadership, MS Project, Vendor Management, Team Leadership, Strategy, Telecommunications, Software Documentation, Procurement, Business Analysis, Risk Management, Business Process..., Management Consulting, Public Transport, Cross-functional Team..., Civil Engineering, Outsourcing, Requirements Analysis, IT Strategy, PMP, Project Delivery, Software Project..., Visio, Transportation Planning, Business Process
Education
St. Peter's College 1987 — 1990
BS, Accounting
Cisco Systems April 2011 - Present
ACS March 2010 - April 2011
Onthread November 2008 - April 2011
Infinera September 2007 - October 2008
Nortel Networks July 2004 - August 2007
Raindance Communications 2000 - 2002
Skills
Data Center, Virtualization, Telecommunications, Account Management, Product Management, Cross-functional Team..., Strategic Partnerships, Strategy
Education
West Point 1990 — 1994
BS Life Sciences; Mechanical Engineering (minor)
Santa Clara University 1998 — 2004
M.S. Electrical Engineering (Communications Theory)
Everest University Online September 2012 - Present
Argosy University August 2011 - September 2012
ACS March 2010 - August 2011
Lamson College August 2009 - March 2010
Couche Tarde February 2007 - August 2009
Benefit Providers November 2005 - January 2006
Frankston Independent School District August 2005 - December 2005
Stanley, Mandel & Iola January 2005 - July 2005
Phillip 66 February 2004 - February 2005
Lowe's Home Improvement August 2003 - August 2004
Education
The University of Texas at Dallas 2003 — 2006
Literary Studies
Sam Houston State University 2000 — 2003
Accounting
Southern Methodist University 1999 — 2000
Pre-Law and Art History
Exchange EDI, LLC July 2009 - Present
Thelma-US, Inc. February 2008 - July 2009
ACS 2002 - 2008
MRx Online 1994 - 2002
First Health 1985 - 1994
Skills
Healthcare Information..., Revenue Cycle, Healthcare, HIPAA, Process Improvement, Strategic Planning, EHR, Executive Management, EMR, Medicaid, Practice Management, Business Strategy, Team Building, Business Analysis, Business Development, Strategic Partnerships, Management Consulting, Change Management, Program Management, New Business Development, Insurance, Management, Health Information..., Banking, Revenue Cycle Management, Healthcare Industry, Financial Services, Medical Billing, EDI, Physicians, Healthcare Consulting, Physician Relations, Medicare, Managed Care, Start-ups, Payments, Informatics, Healthcare Management, Performance Improvement, Health Policy
Education
Federal Aviation Administration
Commercial Pilot, Multi-engine, Instruments, Part 135 Air Charter Certifications
Southern Adventist University
Bachelor's Degree, Business Administration and Management
Link America July 2014 - Present
Link America January 2011 - July 2014
Xerox September 2008 - July 2010
ACS February 2007 - August 2008
TIM Services Inc May 2004 - January 2007
Ericsson (Central America) November 2002 - January 2004
Ericsson (Mexico) May 2001 - October 2002
Ericsson (France) October 1999 - April 2001
Ericsson (USA) August 1995 - September 1999
Ericsson 1993 - 1995
Skills
Customer Service, Team Leadership, Business Process..., Operations Management, Sales, Telecommunications, CRM, Outsourcing, Business Development, Cross-functional Team..., Program Management, Project Management, Leadership, Budgets, Team Management, Product Management, Process Improvement, Marketing Strategy, Management, New Business Development, Negotiation, B2B, Coaching, Strategy, Account Management, Business Strategy, Marketing, Strategic Planning, Sales Process, Team Building, Mobile Devices, Wireless, Contract Negotiation, Start-ups, Product Development, IT Strategy, Project Planning, Vendor Management, Business Analysis
Education
SMU (Cox) 1995 — 1998
MBA
Monterrey TEC (ITESM) 1988 — 1992
BsEE
Centro Universitario Mexico 1985 — 1988
Linchpin Logic April 2010 - Present
Colorado Mountain College December 2012 - September 2013
AchieveGlobal September 2011 - Present
Prana Business February 2011 - October 2011
Knowledge Factor January 2007 - May 2010
Intellinex January 2000 - December 2006
ACS 2005 - 2006
Teach.Com 1999 - 2002
UCD, Metropolitan State, ACC, St. Cloud State University January 1997 - March 1999
ASTECH InterMedia January 1998 - January 1999
Skills
Instructional Design, Blended Learning, Learning Management, E-Learning, Needs Analysis, Competency Development, Skill Gap Analysis, Training Strategy..., Focus Groups, Global Skill Gap..., Training, Adult Education, Leadership Development, Consulting, Strategy, Gap Analysis, Leadership, Organizational..., Instructor-led Training, Learning Management..., Workshop Facilitation, Performance Improvement, Training Delivery, Organizational Learning, Performance Consulting, Executive Coaching, Organizational..., Management Development, Employee Training, 360 Feedback, Talent Management, Employee Engagement
Education
University of Colorado at Denver 1995 — 1997
MA, Intercultural Communication
St. Cloud State University 1990 — 1994
Bachelor of Science (BS), Applied Psychology
Wolters Kluwer ELM Solutions April 2015 - Present
Wolters Kluwer ELM Solutions (Formerly Datacert, Inc.) February 2012 - April 2015
Wolters Kluwer ELM Solutions (Datacert, Inc.) April 2011 - February 2012
Wolters Kluwer ELM Solutions (Datacert, Inc.) January 2010 - April 2011
Wolters Kluwer ELM Solutions (Datacert, Inc.) April 2008 - December 2010
Wolters Kluwer ELM Solutions 2005 - April 2008
Wolters Kluwer ELM Solutions (Corprasoft, Inc.) 2003 - February 2007
Wolters Kluwer ELM Solutions (Corprasoft, Inc.) 2002 - 2003
Wolters Kluwer ELM Solutions (Corprasoft, Inc.) 2000 - 2002
ACS February 1999 - April 2000
Skills
Agile Methodologies, Document Management, Software Development, AJAX, XML, Requirements Gathering, JavaScript, Business Analysis, REST, SaaS, Enterprise Software, Software Project..., Business Process, Databases, Scrum, Software Documentation, Team Leadership
Education
Shippensburg University of Pennsylvania 1992 — 1996
BSBA, Business Information Systems
Zachry Corporation 2008 - Present
Zachry Corporation November 2007 - Present
ACS October 2004 - October 2007
Affiliated Computer Services 2004 - 2007
Zachry COnstruction Corp June 2000 - October 2004
H.B. Zachry June 1993 - June 2000
La Quinta September 1984 - June 1993
Texas State Board of Public Accountancy June 1981 - June 1983
Education
St. Edwards University 1978 — 1981
BS
ACS
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Teaching
Education
NCA&T
Master's degree, Reading Specialist, K - 12
South Carolina State University
Montgomery County Public Schools January 2007 - Present
Yellow Jackets Basketball Camp 2007 - Present
ACS December 1985 - August 2004
Skills
Classroom, Curriculum Design, Tutoring, Elementary Education, Lesson Planning, Classroom Management, Special Education
Education
St. Mary's College of Maryland
Bachelor of Arts (BA), Economics
ACS May 2011 - Present
Xerox Services August 2002 - Present
Xerox Services June 2008 - May 2011
ACS June 2008 - May 2011
Skills
Medical Terminology, Pharmaceutics, Customer Service, Typing, Bilingual, Office Management, Team Management, Team Leadership, Job Scheduling, Call Centers, Call Center...
Education
Salter College-West Boylston 2006 — 2007
Medical/Clinical Assistant
North High School
General Studies
Mastech for Dearborn National July 2013 - Present
Kelly Services June 2011 - March 2013
Blue Cross Blue Shield of Michigan July 2008 - June 2011
Kelly Services November 2006 - July 2008
Blue Cross Blue Shield of Michigan (Arrow Strategies), 2006 2006 - 2006
ACS 2004 - 2006
Skills
SDLC, JCL, COBOL, Visio, Mainframe, Software Development, SQL, DB2, IMS, IDMS, CA-7, TSO, ISPF, IBM Utilities, Xpediter, Fileaid, Microsoft Office, Librarian, Endeavor, FTP, VSAM, Syncsort, SPUFI, QMF, CICS, Easytrieve, SharePoint, Clarity, ClearCase, IMS DB/DC, Testing, MVS, Requirements Analysis, IBM Mainframe, Quality Assurance, Systems Analysis
Education
Southern Illinois University, Carbondale 1988 — 1990
BS, Computer Information Processing
Western Governors University July 2015 - Present
Western Governors University March 2014 - Present
Western Governors University September 2010 - March 2014
Overstock.com May 2005 - September 2010
ACS January 2005 - March 2005
Dollar Tree October 2004 - January 2005
Skills
Higher Education, Student Affairs, Adult Education, Public Speaking, Resume Writing, Research, Staff Development, Non-profits, Qualitative Research, Microsoft Excel, Customer Service, Leadership Development, Microsoft Office, Microsoft Word, Team Building, Coaching, Sales
Education
Western Governors University 2012 — 2014
Master of Education, Learning and Technology
Western Governors University 2011 — 2014
Bachelor of Science, Business - IT Management
Snow College 2000 — 2002
Associates Degree, Chemistry
Ben Lomond High School 1992 — 1996
High School Diploma, Generals
State of Tennessee October 2013 - Present
Ciber April 2013 - Present
Four Tees Inc November 2009 - June 2012
ACS March 2008 - November 2009
EDS September 1988 - November 2007
EDS 1988 - 2007
Skills
Healthcare Information..., IBM AS/400, SDLC, IT Management, IT Operations, Automotive, Call Center Development, Call Center, Microsoft Office, Financial Analysis, Financial Reporting, Software Development, Software Project..., Software Installation, Software Documentation, Visio, ITIL, Process Improvement, Program Management, Business Analysis, Integration, PMP, Requirements Analysis, Vendor Management, Change Management
Education
Saint Vincent College 1979 — 1988
Bachelors, Business Computer Systems
Portland Synergy 2010 - Present
Diapers.com 2007 - 2010
ACS 2005 - 2007
Memorial Sloan Kettering Cancer Center 2001 - 2004
San Francisco Bay Area 1994 - 2001
Skills
Human Resources, Customer Service, Team Building, Microsoft Office, Microsoft Word, Training, Coaching, Employee Training, Leadership Development, Training Facilitation, Performance Consulting, Instructional Design, Train the Trainer, Learning Styles, Instructor-led Training
Education
San Francisco State University 1993 — 1995
Multiple Subject Teaching Credential, Elementary Education
State University of New York at Albany 1983 — 1987
Bachelor of Arts, Biology and Psychology
Healthcare Solutions March 2011 - Present
Cypress Care, a Healthcare Solutions company October 2007 - March 2011
ACS March 2004 - October 2007
ACS State Healthcare February 2002 - February 2004
Alcoa June 2001 - February 2002
MetalSpectrum June 2000 - June 2001
Skills
Workers Compensation, Marketing, Product Development, Account Management, Marketing Communications, Managed Care, Business Development, Business Process..., Project Management, Opportunity..., Training, Market Analysis, Salesforce.com, Healthcare, Microsoft Excel, Healthcare Information..., Medicare, Vendor Management, Process Improvement, Management
Education
Spring Hill College 1996 — 2000
Bachelor's Degree, Communications
ibml October 2009 - Present
The DRS Group January 2005 - October 2009
Anacomp Corporation January 1985 - January 2005
ACS 2000 - 2002
Zytron 1970 - 1997
First Image 1985 - 1990
Skills
Account Management, Solution Selling, Enterprise Content..., Document Management, Sales Management, Cloud Computing, Enterprise Software, Professional Services, SaaS, Salesforce.com, Document Imaging, New Business Development, Lead Generation, Sales Process, Business Development, Direct Sales, Channel, BPO, Strategic Partnerships, CRM, Sales, Product Management, Business Alliances, Outsourcing, Strategic Alliances, Product Marketing, Go-to-market Strategy, Cold Calling, P&L Management, Records Management, Team Leadership, Vendor Management, Executive Management, Key Account Management, Negotiation, Sales Presentations, Operations Management, Strategy, Management, Contract Negotiation, Team Building, Strategic Planning, Leadership, Selling, Channel Partners, B2B, Marketing, Marketing Strategy, Start-ups, Sales Operations
Education
San Jose City College
Pioneer High School
Taco Bueno Restaurants June 2015 - Present
Rent-A-Center May 2013 - Present
Rent-A-Center August 2011 - Present
Dallas Market Center August 2009 - August 2011
Affiliated Computer Services November 2005 - August 2009
ACS November 2005 - October 2008
United States Air Force January 2002 - April 2005
Skills
Mergers, Cross-functional Team..., Business Process..., Employee Relations, Talent Acquisition, Applicant Tracking..., Human Resources, Recruiting, Onboarding, Benefits Administration, Performance Management, Succession Planning, HRIS, Sourcing, Operations Management, Labor Relations, Hiring, Training, Mergers & Acquisitions, Employee Engagement, Management, Project Management, Process Improvement, Employee Benefits, Deferred Compensation, ADP Payroll, Payroll, PeopleSoft, Personnel Management, New Hire Orientations, Workforce Planning, Talent Management, Employee Training, Temporary Placement, Internet Recruiting, Interviews, Organizational..., HR Policies, FMLA, Technical Recruiting, Employment Law, Taleo, Conflict Resolution, Leadership Development, Organizational..., HR Consulting, Screening, Leadership, College Recruiting, Coaching
Education
OSHA Training Institute, Southwest Education Center 2009 — 2010
In Progress, Certified Safety & Health Official (CSHO)
The University of Texas at Dallas 2007 — 2010
MBA, Accounting
Southern Illinois University, Carbondale 2002 — 2005
B.S, Adult Education/ HR
Cisco Systems August 2008 - Present
Accenture May 2005 - Present
Verizon August 2005 - February 2008
Marriott International February 2005 - May 2005
ACS 2004 - 2005
Skills
Management Consulting, Business Transformation, Business Process Design, Business Process..., Functional Design, IT Strategy, Operating Models, Business Analysis, Business Process, Organizational Design, PMO, Program Management, Change Management, Solution Architecture, Business Intelligence, Project Portfolio..., Outsourcing, Consulting, Requirements Gathering, Requirements Analysis, SDLC, Software Project..., Business Process..., Enterprise Architecture
Education
Santa Clara University 1999 — 2004
Computer Engineering
Lynbrook HS 1995 — 1999
EnLink Midstream May 2013 - Present
Bank of America February 2012 - Present
Odyssey i April 2010 - February 2012
Preferred Soft Solutions May 2008 - April 2010
ACS 1996 - 2010
Safe Auto Insurance Company May 2008 - October 2009
Safe Auto Insurance May 2008 - October 2009
WebCust, INC June 2007 - May 2008
JPMorgan Chase December 2004 - May 2007
ACS Shared Services April 2001 - November 2004
Skills
.NET, Server Architecture, Software Development, IIS, VB.NET, OOP, Microsoft SQL Server, JavaScript, Visual Studio, Oracle, Web Applications, ASP.NET, C#, SharePoint, Web Services, Databases, Testing, SDLC, XML, Visual Basic
Education
Southern Illinois University, Carbondale 1991 — 1994
BS, Aviation Management
Titicacaman Studio 2001 - Present
ACS February 2004 - October 2005
Ivid 1995 - August 2001
IVID Communications 1995 - 2001
Skills
Video, Sound Design, Graphic Design, Flash Animation, Multimedia, Music, Animation, Editing, Graphics, Sound, Flash, Adobe Creative Suite, Final Cut Pro, Photoshop, Art, Photography, Social Media, Advertising, Illustrator, Video Production, Blogging, Creative Direction, Mac, Video Editing, Adobe Acrobat, Illustration, Brochures, Audio Engineering, Television, Layout, Recording, Premiere, Marketing, After Effects, QuarkXPress, Web Design, Art Direction, Audio Editing, Digital Photography, Film, Entertainment, Composition, Music Production, Digital Media, Dreamweaver, Facebook, Social Networking, Captivate, Publishing, Copywriting
Education
San Diego State University-California State University 1985 — 1988
BA in Art, Graphic Design
County of Napa August 2009 - Present
Software Techniques, Inc May 2005 - August 2009
ACS August 2003 - May 2005
Nielsen Mobile May 2002 - May 2003
California Geological Survey April 2001 - May 2002
University of San Francisco January 1998 - April 2001
PDVSA SERVICES INC April 1995 - December 1996
Corporación Venezolana de Guayana CVG: February 1993 - September 1994
Skills
Software Development, Process Improvement, ASP, XML, Quality Assurance, SQL, Visual Basic, Program Management, Geology, Linux, C++, ArcMap, Engineering, Databases, ASP.NET, C#, Java, Web Development, JavaScript, Unix, VB.NET, UML, Microsoft SQL Server, ESRI, Programming, GIS, HTML, OOP, Project Management, Software Documentation, ArcSDE, Windows, Geophysics, Integration, .NET, Oracle, SharePoint, Web Applications, Web Services, Scrum
Education
University of San Francisco 2000 — 2003
MSCS, Ms Computer Sciences Software Engineer
San Francisco State University 2000 — 2001
Profecional, Geographer Information System
University of California, Berkeley 2000 — 2001
Professional, Geotechnical Engineer
University of California, Berkeley 1997 — 1998
Profecional, C++ Programmer
Universidad Simón Bolívar 1989 — 1997
Engineer, Bs Geophysical Engineering
Intuit February 2014 - Present
Huge May 2013 - February 2014
RTC June 2012 - June 2013
VCU Brandcenter August 2010 - June 2012
JWT 2007 - 2011
ACS August 2005 - June 2007
Corprasoft, Inc. 2004 - 2004
Wyse Technology 2001 - 2003
Skills
Information Architecture, Interaction Design, User Interface Design, Digital Strategy, Mobile Devices, Digital Marketing, Creative Direction, User Experience Design, Branding & Identity, User-centered Design, Online Advertising, Web Project Management, CSS, Interactive Advertising, Advertising, Strategy, Wireframes, Creative Strategy, Email Marketing, Content Strategy, Copywriting, Integrated Marketing, Digital Media, Interactive Marketing, Brand Development, Web Design, Art Direction, Concept Development, Adobe Creative Suite, Typography, Graphic Design, Experience Design, InDesign, Google Analytics, Dreamweaver, Logo Design, Mobile Design, SEO, User Interface, OmniGraffle, Web Analytics, Usability Testing, User Experience, Illustrator, Interactive Creative...
Education
Virginia Commonwealth University 2010 — 2012
Master of Science (MS), Creative Technology
Southern Illinois University, Carbondale
BS, Mass Communications
Hughes Insurance Agency March 1991 - Present
ACS 2009 - 2015
Dean Witter September 1989 - September 1990
Skills
Commercial Insurance, Insurance, Umbrella Insurance, Inland Marine, Property & Casualty..., Life Insurance, Workers Compensation, Claim, Liability, Leadership, Risk Management, Commercial Lines, Sales, Professional Liability, General Insurance, Homeowners, Underwriting, Customer Service, Small Business, Casualty, Legal Liability, Selling, Marketing, Retirement Planning, Casualty Insurance
Education
Southern Connecticut State University 1988 — 1990
BS, Finance
Sacred Heart High 1984 — 1987
High School Diploma
Barker Educational Services Team March 2010 - Present
First Credit Union July 2008 - January 2010
ACS April 2005 - July 2008
Hands On, Inc. August 2004 - April 2005
Skills
Customer Service, Data Entry, Student Financial Aid, Training
Education
Southern New Hampshire University 2013 — 2015
Bachelor’s Degree, Business Studies in Human Resource Management, 3.308
Western Governors University 2010 — 2013
Business - Human Resources, 3.0
Fort Bitworth, LLC 2013 - Present
Christopher Kilday Productions 2000 - 2012
Holland America Line 2011 - 2011
Christopher Kilday Productions 2004 - 2011
MTV Camp Jam July 2010 - August 2010
Carprices.com 1998 - 1999
ACS January 1996 - January 1998
Skills
Music, Music Production, Concerts, Classical, Music Education, Guitarist, Composition, Studio Recording, Songwriting, Social Media, Editing, Music Theory, Teaching, Social Networking, Singing, Event Management, Event Planning, Piano, Sound Editing, Classical Guitar, Logic Pro, Business Networking, Bitcoin, Networking, HVAC, Project Management, Operations Management, Data Center Operations, Retail Sales, Sales Management, Music Publishing, Songs, Guitar Playing, Recording, Guitar
Education
San Francisco Conservatory of Music 2005 — 2008
Bachelors of Arts
Conservatorio de Las Rosas, Michoacan, Mexico 2006 — 2007
Instituto de Arte Superior, Havana, Cuba 2004 — 2006
San Francisco State University 2003 — 2004
University of Delaware 1990 — 1995
Bachelor of Science, Lerner Business School
Gonzaga College High School 1987 — 1990
A Touch Of Bliss, B Corporate Events, Fundraising Event Solutions, and Time to Party October 1999 - Present
Aspen International Fashion Week October 2013 - March 2014
Wilhelmina Denver/ Premier Image Agency September 2005 - May 2009
Paradise Poker January 2006 - December 2006
Boehm-Ritter December 2004 - June 2005
ACS 2002 - 2004
AppleOne 2001 - 2002
Nordstrom 2000 - 2001
Nortel Networks January 1999 - September 1999
Sun Microsystems 1997 - 1998
Skills
SEO, Microsoft Office, Marketing Management, HTML, Photoshop, Marketing Strategy, Market Planning, Market Analysis, Marketing Research, Email Marketing, Direct Marketing, Business Strategy, Business Management, Small Business, Management, Marketing, Event Planning, Marketing Communications, Social Media, Event Management
Education
Regis University 2008 — 2010
MBA, Marketing
Santa Clara University 1996 — 2000
Marketing, Marketing, Business, Dance
Seabury Hall 1989 — 1995
High School Diploma, Regular/General High School/Secondary Diploma Program
Wells Fargo March 2015 - Present
Salt Lake Community College June 2014 - March 2015
Comcast Cable May 2013 - June 2014
Salt Lake Community College August 2011 - June 2014
Sandy City Park and Recreation May 2010 - August 2011
ACS September 2007 - October 2008
Dimple Dell May 2004 - August 2008
Education
University of Utah - David Eccles School of Business 2012 — 2014
Bachelor's, Business Administration
Salt Lake Community College 2010 — 2012
Associate of Science (A.S.), Business
Mercer September 2013 - Present
Information Services Group May 2011 - August 2013
Ceridian 2009 - 2010
Fidelity Investments 2006 - 2008
ACS 2005 - 2006
Mellon HR Solutions 2002 - 2005
PwC 1998 - 2002
Prudential Financial December 1997 - November 1998
Prudential Financial 1995 - 1997
Prudential Financial 1988 - 1995
Skills
Global HR, BPO, HRIS, Shared Services, HR Transformation, Recruiting, Process Improvement, Human Resources, Employee Benefits, Outsourcing, Account Management, Management Consulting, Offshoring, Operations Management, Change Management, Leadership, Management, Business Process...
Education
Seton Hall University 1982 — 1986
Bachelor of Arts, Sociology and Business Administration
DrivingSales.com January 2014 - Present
DrivingSales.com May 2010 - December 2013
Tommy Bay Design January 2008 - June 2012
Compliance Information Systems July 2006 - May 2010
PB&J Communications January 2007 - December 2008
Breen Bay Design February 2006 - May 2007
Kitterman & Associates Architects 2003 - 2005
Salt Lake Community College January 2002 - June 2004
ACS 1996 - 1999
Skills
Web Design, HTML, CSS, Problem Solving, Graphic Design, Front-end Development, User Experience Design, Social Media Marketing, Marketing, Digital Marketing, Social Media, Email Marketing, WordPress, Photoshop, Illustrator, Collaborative Leadership, Start-up Environment, Online Advertising, SEO
Education
University of Utah 2005 — 2008
Salt Lake Community College 2001 — 2003
AS, General Studies
University of Utah
Certificate, Integrated Marketing Communication
Alta High
Carnegie Community Arts Center May 2014 - Present
Pulaski County Board of Education and Somerset Board of Education September 2014 - December 2014
Save A Lot June 2013 - March 2014
The Castle Jewelry May 2011 - October 2012
ACS May 2009 - May 2011
Wal Mart October 2002 - July 2009
Skills
Retail Sales, Jewelry Sales, Data Entry, Curatorial Projects, Art, Fine Art, Visual Arts
Education
University of Kentucky 2005 — 2008
Bachelor of Arts (B.A.), Art History
Somerset Community College 2001 — 2004
Associate of Arts (A.A.), Basics
Texas Health and Human Services March 2014 - August 2015
OneCare Behavioral Health System November 2011 - May 2012
Oakland Baptist Church September 2008 - June 2009
North Carolina Department of Health and Human Services June 2007 - May 2008
North Carolina Department of Agriculture and Consumer Services October 2005 - December 2006
Exum Law Group January 2005 - June 2005
Wake County February 2004 - January 2005
ACS April 2001 - March 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Typing, Alpha Numerical Data..., Medical Terminology, Microsoft Word, Strong Verbal and..., Social Media, Records Management, Internet, 10 Key, Commercial Litigation, Social Networking, Office Management, PowerPoint, Outstanding time...
Education
Wake Technical Community College 2010 — 2011
Certificate, Human Resources Assistant
Southern New Hampshire University
Human Resources Management
PDX, Inc. April 2009 - Present
Apex Systems November 2008 - April 2009
DynCorp International December 2005 - July 2008
ACS January 2004 - October 2005
7-Eleven 2004 - 2004
MetaSolv Software January 2001 - October 2003
Sabre Airline Solutions September 1996 - January 2001
American Airlines October 1989 - September 1996
Skills
Microsoft Word, Software Documentation, RoboHelp, Training Delivery, Instructional Design, Visio, Online Help, Technical Communication, Agile Methodologies, Business Process..., Instructional Technology, FrameMaker, ITIL, Adobe Acrobat, Manuals, Knowledge Management, Technical Writing, Databases, Technical Documentation, Single Sourcing, Structured Authoring
Education
University of North Texas 1986 — 1993
Master of Science (MS), Computer Education Technology
Sam Houston State University
Master of Arts (M.A.), Health and Physical Education/Fitness
Ice Edge Business Solutions September 2009 - Present
ACS January 2006 - 2009
ACS/BPS January 2006 - 2009
Sinclair, HB Boys January 2001 - January 2005
Skills
Java, Object Oriented Design, .NET, Databases, Microsoft SQL Server, JavaScript, SQL, Visual C#, C#, XML, C++, Windows, HTML, Programming, CSS, Eclipse, Testing, Subversion, MySQL, Visual Studio, Software Development, Software Engineering
Education
University of Utah 2006 — 2009
B.S, Computer Engineering
Salt Lake Community College 2003 — 2005
Associate's degree, Computer Science
none September 2015 - Present
ACS May 2008 - Present
Cognizant Technology Solutions May 2008 - May 2015
LSI Logics June 2007 - May 2008
CompuCredit, GA December 2006 - March 2007
Veterans Health Administration March 2006 - October 2006
VA 2006 - 2006
Skills
Release Management, Software Configuration..., SDLC, Unix, Integration, ClearCase, Configuration Management, ClearQuest, CVS, ITIL, Databases, Java Enterprise Edition, Change Management, Process Improvement, CruiseControl, Telecommunications, Ant, Agile Methodologies, Shell Scripting, Perl, Software Project..., System Deployment, Requirements Analysis, Enterprise Architecture, Security, Management
Education
Southern Polytechnic State University 1998 — 2003
Bachelor of Science (BS), Computer Science, Information Technology
Southern Polytechnic State University 1994 — 2001
BS, Information Technology
Cenpatico April 2012 - November 2013
Cenpatico 2012 - 2013
Avon October 2010 - November 2012
TAM Universal, LLC August 2009 - November 2011
ACS 2001 - 2010
Skills
Microsoft Office, Leadership, Healthcare, Strategic Planning, Marketing, Public Speaking, Training, Research, Fundraising, Budgets, Event Planning, Public Relations, Outlook, Coaching, Marketing Communications, Customer Service, Social Media Marketing
Education
San Antonio College
ACS December 2012 - August 2013
Cox Communications Inc May 2012 - October 2012
Kaplan University 2009 - 2011
Litton Loan Servicing August 2007 - July 2009
BayRock Mortgage Corporation 2007 - 2009
Skills
Journal Entries, Account Reconciliation, Auditing, Process Improvement, Analysis, Financial Analysis, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Data Analysis, Customer Service, Blackline, Oracle E-Business Suite, Microsoft Dynamics, Oracle Discoverer, ICOMS, Data Extraction, Month End Close, Revenue Analysis, Process Flow..., Amortization Schedules, Cost Variance Analysis
Education
Southern Polytechnic State University 2011 — 2012
MSA, Accounting
Strayer University
Bachelor of Business Administration, Finance
Belaire High School 1998 — 1999
Laureate International Universities September 2013 - January 2015
Zirve University June 2012 - August 2013
ELS Language Centers/Laramie Wyoming May 2011 - November 2011
EC New York April 2010 - May 2011
Bell Language School 2009 - 2010
ACS 2009 - 2009
Princess Cruises 2008 - 2009
Einstein Industries 2006 - 2007
Peace Corps February 2001 - June 2002
Lufthansa Cargo November 1998 - November 1999
Skills
Copywriting, SEO, Account Management, Editing, Curriculum Development, ESL, Russian, Higher Education, Business English, International Logistics, Adult Education, Project Cargo, International Relations, Language Teaching, Curriculum Design, Intercultural..., E-Learning, Instructional Design, Literature, Teacher Training, TESOL, Tutoring, Teaching Writing, Academic Writing, Student Affairs, Academic Advising, Creative Writing, Qualitative Research, Student Development, Staff Development, Community Outreach, Proofreading, Public Speaking, Teaching, Management, International Education
Education
San Diego State University-California State University 2007 — 2007
TEFL Certificate, ESL
Western Michigan University 1980 — 1983
B.A. Degree, Communications
Richland College December 2011 - Present
Terrio Therapy 2007 - 2009
ACS 2006 - 2007
The Home Depot 2004 - 2006
AFSA 2000 - 2003
Education
San Diego State University-California State University
MPA, Human Resources
ACS August 2007 - Present
Inspherion November 2006 - June 2007
SNR Technologies, Inc August 2005 - August 2006
Brennes-Jones Group July 2003 - July 2004
ACS October 2000 - August 2003
DISC July 2000 - November 2000
Skills
Consultative Selling, Solution Selling, Check 21, Selling, Account Management, New Business Development, Start-ups, Business Development, Sales Process, CRM, Sales, Sales Operations, Sales Management, Telecommunications, Direct Sales, B2B, Leadership, Management
Education
Southern Methodist University 1980 — 1985
Bachelor of Business Administration, Business Finance
Capgemini January 2015 - Present
Capgemini September 2006 - Present
ACS August 2005 - September 2006
ACS November 2003 - August 2005
ACS April 2001 - November 2003
ACS September 1999 - April 2001
The Sabre Group June 1998 - September 1999
Skills
Financial Analysis, Outsourcing, IT Outsourcing, BPO, Business Analysis
Education
Southern Methodist University 2003 — 2005
MBA
University of Texas at Austin 1994 — 1998
BBA
Lee Hecht Harrison June 2015 - Present
Speedpro Imaging of Essex County February 2011 - Present
DBM September 2008 - February 2011
Moody's Investors Service February 2006 - June 2007
ACS March 2005 - February 2006
Chubb & Son October 1995 - March 2005
AIG January 1991 - October 1995
Hertz Corproation February 1989 - October 1991
Skills
Succession Planning, Talent Management, Performance Management, Executive Coaching, Leadership Development, Organizational..., Recruiting, Organizational..., Executive Search, Team Building, Human Resources, Leadership, Workforce Planning, Employee Engagement, Management, Coaching, Applicant Tracking..., Resume Writing, Change Management, Career Counseling, Employee Relations, Organizational Design, PeopleSoft, Strategic Planning, Strategy, Talent Acquisition, Career Development, Personnel Management, HR Policies, Training Delivery, Start-ups, Onboarding, Training, HRIS, Project Planning, Workshop Facilitation, Employee Benefits, Deferred Compensation
Education
Springfield College 1975 — 1979
BA
/dba/ Larry Pierce August 2015 - Present
/dba/ Larry Pierce 1994 - Present
Luminant Energy February 2009 - July 2015
Commerce Energy 2006 - 2008
ACS 2005 - 2006
Sungard Data Systems, Inc. 2003 - 2005
Aquila Energy 2003 - 2005
Luminant Worldwide Corp 1999 - 2001
BSG Alliance/IT Corp. 1995 - 1999
ENERGYDATA, Inc. 1981 - 1994
Skills
PMO, Program Management, IT Strategy, Business Process, Risk Management, Project Portfolio..., Technical Staff..., Technical Resource..., Management, Governance, Disaster Recovery, Enterprise Software, IT Management, Strategy, CRM, PMP, Consulting, IT Outsourcing, Process Improvement, Project Management, Business Analysis
Education
Southern Methodist University 1972 — 1979
BS, Electrical Engineering
Texas Tech University 1969 — 1972
SPARQ April 2013 - Present
Stellar Energy GP, Inc December 2011 - February 2013
Sunlight Electric January 2011 - January 2012
Solyndra September 2006 - January 2011
BlueStar Solutions January 2001 - August 2004
ACS 2001 - 2004
eOnline 2001 - 2004
Blaze Software October 1999 - January 2001
Blaze Software / Brokat Technologies 2000 - 2001
Cirrus Logic January 1989 - May 1999
Skills
Sales Management, Marketing Management, Start-ups, Channel, Energy, New Business Development, P&L Management, Solar Energy, Business Development, Renewable Energy, Enterprise Software, Strategic Partnerships, Market Analysis, Public Relations, Management, Channel Sales..., Venture Capital, Strategy, Semiconductors, Executive Management, Photovoltaics, Mergers & Acquisitions, Sales, Marketing, Alternative Energy, Entrepreneurship, Business Alliances, International Sales, Cleantech, Leadership, International Business, Go-to-market Strategy, Salesforce.com, Product Management, Cross-functional Team..., Competitive Analysis, Contract Negotiation, Product Development, Energy Efficiency, Product Marketing, Business Strategy, Strategic Planning, Program Management, Marketing Strategy
Education
Santa Clara University 1969 — 1975
BS & MBA
Lockheed Martin Information Technology August 2009 - Present
ACS 1997 - 2009
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Walmart.com June 2010 - Present
ACS November 2006 - January 2010
ATT 2004 - 2006
ATT 2002 - 2004
Skills
Scrum, Agile & Waterfall..., Project Management, ITIL, Red Hat Linux, Solaris, Solaris Volume Manager, Veritas Storage..., VMware Infrastructure, Agile Methodologies, IT Service Management, Linux, Unix, Oracle, Requirements Analysis
Education
Southern Illinois University, Edwardsville 1998 — 2000
Masters, Electrical and Computer Engg
Velagapudi Ramakrishna Siddhartha Engg College 1994 — 1998
B.Tech, Electronics and Communications
vRad (Virtual Radiologic) January 2015 - Present
vRad (Virtual Radiologic) September 2014 - Present
vRad (Virtual Radiologic) April 2014 - Present
St. Jude Medical January 2010 - April 2014
Vital Images May 2006 - December 2009
Allina June 2004 - May 2006
Fairview Health Services September 2003 - June 2004
ACS 2002 - 2003
United Health Group June 1998 - November 2002
Dynamic Healthcare Technologies August 1996 - June 1998
Skills
Healthcare, Healthcare IT, Medical Devices, Testing, Hospitals, Troubleshooting, Documentation, Clinical, PACS, DICOM, Medical Imaging, Healthcare Information..., Radiologic Technology, EMR, Digital Imaging, EHR, Process Improvement, Software Documentation, SharePoint, Software Quality..., Scrum, Test Planning, SDLC, Quality Assurance, Radiology, FDA, Informatics, ISO 13485, HIPAA, HL7, MRI, Capital Equipment, Design Control, System Testing, Validation, Visio
Education
St. Catherine University 1993 — 1995
AAS, Radiologic Technology
The University of North Dakota 1985 — 1989
BA, Public Relations
Century High, Bismarck, ND 1981 — 1984
St. Cloud State University
Master of Science (Currently enrolled as Stand Alone), Medical Technology Quality
ACS 2002 - Present
Education
Southern Adventist University 1967 — 1972
ACS 2009 - 2010
Primark Benefits June 2008 - December 2008
WageWorks October 2006 - February 2008
ADP 1990 - 2000
Williams, Thacher & Rand 1988 - 2000
Skills
Employee Benefits, Benefits Administration, Salesforce.com, COBRA, SaaS, Product Management, Budgets, Policy, Employee Relations, Pensions, Account Management, Vendor Management, HRIS, CRM, Sales, Process Improvement, Leadership
Education
San Jose State University 1962 — 1966
Willow Glen High School 1959 — 1962
ACS 2001 - 2007
State of Mississippi -Office of the Governor-Division of Medicaid 1990 - 1999
Skills
Technical Writing, Public Speaking, Proposal Writing, Editing, Medicaid, Microsoft Office, Teaching, Managed Care, Start-ups, Software Documentation, Data Analysis, Vendor Management, Leadership, Program Management, Business Process..., Healthcare
Education
Smith College 1959 — 1963
Fidelity Investments January 2010 - October 2012
Fidelity Investments August 2008 - January 2010
Fidelity Investments June 2007 - August 2008
ACS April 2006 - June 2007
ACS April 2005 - April 2006
Mellon HR Solutions 2001 - 2005
Skills
Employee Benefits, Outsourcing, Shared Services, HRIS, HR Transformation, Performance Management, Benefits Administration
Education
Seton Hall University
Bachelor of Arts (B.A.), Social Work
EarthLink January 2015 - Present
First Advantage October 2013 - October 2014
Liaison Technologies formerly nuBridges, Inc. August 2010 - September 2013
InterContinental Hotels & Resorts March 2012 - September 2012
SolTech January 2009 - April 2010
Daugherty Business Solutions March 2008 - January 2009
Verizon Business October 2006 - February 2008
ACS 2007 - 2007
Obvient Strategies 2005 - 2007
GE Energy January 2004 - January 2005
Skills
SDLC, Information Security, Management Consulting, Risk Management, Business Intelligence, Business Analysis, Databases, Training, Cloud Computing, Data Warehousing, ERP, Business Requirements, XML, SharePoint, Agile Methodologies, Project Management
Education
Southern Polytechnic State University 2007 — 2007
Bachelor of Science, Computer Science
The Greeley Company February 2011 - February 2014
ACS September 2009 - July 2010
BearingPoint October 2005 - May 2009
McKesson Provider Technologies August 2004 - September 2005
McKesson Provider Technologies April 2001 - August 2004
iKnowMed March 1998 - April 2001
Ernst & Young 1993 - 1998
Skills
Clinical Research, Healthcare Information..., Healthcare Consulting, EHR, Healthcare, Management Consulting, Performance Improvement, Business Process..., Process Improvement, Change Management, Program Management, EMR, Healthcare Management, Strategy, Informatics, Hospitals, HIPAA, Consulting, Health Information..., Revenue Cycle
Education
Stanford University
BA, Human Biology
Stanford University School of Medicine
MD
University of California, Los Angeles - The Anderson School of Management
MBA
Xerox September 2009 - Present
Columbia University January 2009 - September 2009
UBS 2006 - 2008
ACS June 1998 - July 2006
Skills
Vendor Management, BPO, Integration, Service Delivery, Outsourcing, Business Analysis, Human Resources, Change Management, Process Improvement, Financial Reporting, SDLC, Program Management, Business Process..., Management, Project Management
Education
St. Peter's College 1983 — 1988
ACS, a Xerox Company October 2011 - Present
Affiliated Computer Services August 2010 - October 2011
ACS July 2008 - August 2010
ACS, a Xerox Company October 2006 - August 2008
Corporate Investigations January 2004 - September 2006
Anesthesiologists Associated, Inc. August 1997 - May 2002
Anesthesiologists Associated, Inc. August 1997 - May 2002
Anesthesiologists Associated, Inc. August 1997 - May 2002
Skills
Forecasting, Account Reconciliation, General Ledger, Financial Reporting, Financial Analysis, Accounts Payable, Accounting
Education
Seattle University 1987 — 1989
BA, Finance
Blu Wolf Medical, LLC June 2009 - Present
Harland Clarke October 2006 - June 2009
ACS February 2003 - October 2006
Ridgeview Institute April 1994 - December 2000
Skills
Insurance Policies, Information Security, Integration, Security Audits, Security, Unix, Internal Audit, Visio, Budgets, SAS70, Process Improvement, Program Management, Computer Security, Cloud Computing, IT Management, ITIL, CISM, Management, Network Security, HIPAA, Vulnerability Management, Business Process, IT Audit, Sarbanes-Oxley Act, Vulnerability Assessment, Payment Industry, IT Operations, Troubleshooting, CISSP, CISA, Technical Support, Disaster Recovery, Information Security..., Penetration Testing
Education
Southern Illinois University, Carbondale 1988 — 1992
MS, Educational Psychology/Counseling
Wheeling Jesuit University 1983 — 1987
BA, Professional Writing/Communications
ACS Senior AccountantZomax Incorporated2002 - 2007
Education
St. Cloud State University 1990 — 1995
ACS October 2005 - November 2009
Info Tech Inc June 1999 - September 2005
Education
Southern Polytechnic State University 2002 — 2004
ACS Oracle DBAACS
Education
Southeastern Univ 1997 — 1998
EMC Isilon April 2014 - Present
Novarad September 2011 - April 2014
Accelerated Payment Technologies, Inc. August 2010 - September 2011
Cybernet Slash Support (CSS)/Netgear Support July 2008 - August 2010
Harland Clarke July 2006 - July 2008
PC Club Computers, Inc July 2004 - February 2006
Alorica 2005 - 2006
CompUSA January 2000 - January 2003
ACS 1997 - 2000
Unibase 1997 - 2000
Skills
A+ Certified, Linux, Red Hat Linux, Linux server..., OpenSuse, Windows 7, Windows XP Professional, Windows Server 2003, Mac OS X, PACS, Troubleshooting, Switches, Windows Server, OS X, Network Administration, Linux System..., Active Directory, Laptops, Printers, CCNA, Technical Support, VLAN, VMware, XP, QoS, TCP/IP, Wireless, HP, Computer Hardware, VPN, FTP, Cisco Technologies, Wireless Networking, Disaster Recovery, CSS, Firewalls, Routers, System Administration, IIS, Networking, Security, Microsoft Exchange, HTML, Software Installation, Operating Systems, DNS, Help Desk Support, VMware ESX, Network Security, IP
Education
University of Phoenix 2010 — 2012
Bachelors of Science Degree, IT Networking & Telecommunications, GPA 3.67
University of Phoenix 2010 — 2012
BSIT/NTC, Computer Networking and Telecommunications
Salt Lake Community College 2007 — 2010
Network Engineering Program
Utah Career College 1997 — 1999
Associate of applied science Degree, Multimedia and Computer Graphic Design; Network Engineering
Millipede Medical, Inc. December 2014 - Present
NeuroTronik, Inc. 2013 - 2014
Glenn Medical Device Consulting 2012 - 2014
SyneCor, LLC 2000 - 2013
IsoStent, Inc. 1995 - 2000
Ventritex 1994 - 1995
ACS 1993 - 1994
Skills
R&D, Medical Devices, Engineering, Catheters, FDA, Validation, Design Control, Biomedical Engineering, Product Launch
Education
San Jose State University
B.S., Industrial Technology, & B.S., Mechanical Engineering
Equifax June 2015 - Present
MDSi, Inc. June 2012 - September 2015
TMX Finance November 2010 - June 2012
ACS September 2007 - March 2010
Cox Communications 2003 - 2007
Skills
CSTA, QTP, TFS, SQL, Microsoft SQL Server, Open Source Software, Crystal Reports, Business Objects, SharePoint, Microsoft Team..., ICOMS, Oracle Discoverer, XML
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1993 — 1997
Bachelor of Science (BS), Computer Science
Traditions Management September 2013 - Present
Port Allen Care Center February 2011 - October 2013
ACS October 2005 - February 2011
Education
University of New Orleans 2002 — 2005
Southern University and Agricultural and Mechanical College at Baton Rouge 1996 — 2000
Clinical/Medical Social Work
Xerox October 2012 - Present
Xerox October 2008 - October 2012
ACS March 2004 - October 2008
Skills
Troubleshooting, Testing, SDLC, Requirements Analysis, Quality Assurance, Test Planning, Agile Methodologies, SQL, User Acceptance Testing, Process Improvement, MDX, SSRS, SharePoint, SQL Azure, Visual Studio, Business Intelligence
Education
Salt Lake Community College 1997 — 1999
ACS May 2007 - February 2008
Education
Shippensburg University of Pennsylvania 2005 — 2008
MPA, Public Administration
Union College 1992 — 1996
Cyient, Inc. (formerly Infotech Enterprises) February 2012 - Present
Bell Helicopter / Global March 2010 - May 2012
Bell Helicopter March 2010 - June 2010
L-3 Communications Integrated Systems December 2009 - February 2010
Plan B Recruiting Solutions, Inc. May 2009 - October 2009
Raytheon Technical Services Company April 2008 - May 2009
Raytheon 2007 - 2008
ACS 2005 - 2007
Act-1 Technical Services 2000 - 2005
Skills
Technical Recruiting, Engineering, Corporate Finance, Applicant Tracking..., Sourcing, Human Resources, Recruiting, Management, Interviews, SDLC, Manufacturing, Hiring, PeopleSoft, Aerospace, Talent Acquisition, Internet Recruiting, Quality Assurance, Temporary Placement, Process Improvement, Team Leadership, Talent Management, Executive Search, Employee Relations, Leadership, Screening, SAP, Screening Resumes, Payroll, Onboarding, College Recruiting, Benefits Negotiation, Contract Recruitment, Taleo, Vendor Management, Staffing Services, Workforce Planning, Background Checks, Temporary Staffing, HRIS, Job Fairs, Employee Engagement, IT Recruitment, New Hire Orientations, Resource Management, OFCCP, Job Descriptions, Staff Augmentation, Deferred Compensation, Recruitment Advertising, Personnel Management
Education
Kay Adams School For Women
Diploma, Business
Southwestern Oklahoma State University
Business
ACS QAEMR Innovations1999 - 2001
Education
St. Cloud State University 1997 — 1999
Pure Storage March 2015 - Present
EMC January 2013 - February 2015
EMC January 2011 - January 2013
ACS October 2006 - February 2011
Premier Bankcard 2004 - 2006
Gateway 1999 - 2004
Direct Technology 1998 - 1999
Gateway 1995 - 1998
Skills
Disaster Recovery, Servers, VMware, Windows Server, Data Center, Backup, Linux, Netbackup, Networking, EMC Storage, Security, VMware ESX, Storage, Integration, Pre-sales, Enterprise Storage, Storage Area Networks, Virtualization, Data Domain, TSM, SAN, High Availability, Cloud Computing, NetBackup
Education
South Dakota State University 1993 — 1995
Computer Science
Affiliated Computer Services November 2006 - Present
ACS 1999 - Present
Affiliated Computer Services January 2005 - November 2007
Affiliated Computer Services January 2004 - January 2006
United States Navy (Naval Special Warfare) January 1990 - April 1999
Education
San Diego State University-California State University
Microsoft
AT&T August 2014 - Present
AutoTrader.com March 2014 - August 2014
The Home Depot September 2013 - January 2014
AT&T August 2012 - September 2013
Aetna June 2011 - June 2012
ACS August 2008 - June 2011
AT&T 2007 - 2008
Skills
Solution Architecture, Web Services, SDLC, Java Enterprise Edition, Requirements Analysis, SQL, SOA, Software Development, Unix, Enterprise Architecture, Software Project..., Java, Agile & Waterfall..., JavaScript Libraries, RDBMS, UML, Hibernate, CSS, HTML5, BPMN, SOAP, RESTful WebServices, EJB, Agile Methodologies
Education
Southern Polytechnic State University
Master's degree, Computer Science
Mozido July 2014 - Present
Cognizant Technology Solutions @Xerox July 2013 - Present
Xerox September 2011 - June 2013
ACS a Xerox Company December 2010 - September 2012
ACS June 2007 - December 2010
HCL Technologies - GTech May 2000 - June 2007
DSQ Software 2000 - 2000
Skills
Java, JSP, Agile Methodologies, Linux, SDLC, Oracle, ITIL, Software Project..., Java Enterprise Edition, SQL, Web Services, Requirements Analysis, Enterprise Architecture, Unix, Integration, SOA, Software Development, Struts, Master Card & Visa..., DB2, XML, Tomcat, Visual Studio, Solution Architecture, PL/SQL, Scrum, Software Design, Testing
Education
Sri Venkateswara University 1994 — 1998
BTech, Electronics & Communications
Self September 2013 - Present
Lockheed Martin January 2008 - November 2013
Lockheed Martin Information Technology March 2002 - January 2008
ACS March 1998 - March 2002
U.S. Congress August 1994 - February 1998
Skills
PMP, Program Management, Requirements Analysis, SDLC, Software Project..., Integration, SharePoint, Project Management, Visio, Process Improvement, Enterprise Architecture, Business Intelligence, Information Assurance, Change Management, Data Center, Strategy, Software Development
Education
University of Maryland Baltimore County 2005 — 2008
M.S., Information Systems
St. John's College 1989 — 1993
B.A., Liberal Arts
IntelliTech Systems, LLC March 2010 - Present
Capsule Partners December 2008 - Present
ACS February 1994 - January 2009
Skills
Call Center, Team Building, Vendor Management, Troubleshooting, Cross-functional Team...
Education
Santa Rosa Junior College 1989 — 1991
Programming/Accounting
RSA, The Security Division of EMC February 2014 - Present
Avery Dennison May 2012 - May 2013
Earthlink Business April 2011 - March 2012
ACS, a Xerox Company September 2008 - April 2011
Acs, A Xerox Company July 2005 - September 2008
ACS October 2002 - June 2005
Turner Broadcasting May 2000 - October 2002
Skills
Process Improvement, Financial Analysis, Business Analysis, Variance Analysis, Budgets, Business Process..., Financial Reporting, Leadership, Forecasting, Financial Modeling, Pricing, Strategic Planning, Finance, Strategic Financial..., Cross-functional Team...
Education
Saint Michael's College 1990 — 1994
BS, Business Administration
Saint Michael's College 1990 — 1994
BHFO July 2012 - Present
GoDaddy August 2010 - February 2012
Apac May 2010 - August 2010
Charter Communications March 2009 - April 2010
Clearwire February 2009 - March 2009
ACS September 2008 - February 2009
Activate Wireless and Wireless Depot March 2007 - June 2008
Gearhart by the Sea April 2006 - March 2007
Leatherworks Inc. February 2003 - March 2006
Seaside Gull Gas Station January 2003 - March 2003
Skills
Telecommunications, Account Management, Solution Selling, Wireless, Call Centers, Cloud Computing, Management, Product Management, Customer Satisfaction, Sales, Customer Service, Salesforce.com, Program Management, Process Improvement, Mobile Devices, Enterprise Software, Sales Operations, Training, Troubleshooting
Education
Southern Oregon University 1997 — 1999
B.A, Music
Seaside High School 1991 — 1996
Diploma, None
Bridgeport Hospital April 2011 - Present
Allscripts August 2008 - April 2011
ACS January 2008 - May 2008
Bridgeport Hospital - Yale New Haven Health System January 2003 - January 2008
Bridgeport Hospital 2003 - 2008
Cerner Corporation August 1997 - January 2003
Cerner Corporation 1997 - 2003
Health Data Sciences (HDS) 1995 - 1997
Hospital of Saint Raphael October 1990 - October 1995
Information Strategies/McGraw-Hill March 1989 - October 1990
Skills
CPOE, EHR, Cerner, Healthcare Information..., EMR, Informatics, Healthcare, HL7, HIPAA, Epic Systems, Hospitals, Ambulatory, Health Information..., Healthcare Management, Nursing, Healthcare Consulting, Process Improvement, Revenue Cycle, Meditech, Inpatient
Education
University of Connecticut 1981 — 1982
MBA, Health Care Management
Southern Connecticut State University 1977 — 1981
BS, Health Education
Sacred Heart Academy 1973 — 1977
ACS June 2008 - October 2008
Outcomes, Inc. February 2008 - May 2008
Philips Medical Systems November 2003 - January 2008
Education
Laney College 1999 — 2002
Communications
San Jose State University 1993 — 1996
Communications
Xerox 2012 - Present
ACS, A Xerox Company 2007 - 2012
ACS 2002 - 2007
Frontstep (formerly Symix) 1999 - 2001
CoreComm 1996 - 1999
Arthur Andersen & Co. 1992 - 1998
Education
St. John Fisher College 1986 — 1992
BS, Accounting
Fort York VFX August 2014 - October 2014
Panic & Bob/Crush September 2013 - June 2014
House of Cool Studios Inc June 2012 - March 2013
Panic & Bob Editing February 2010 - June 2012
ACS August 2009 - August 2009
White Iron Digital September 2005 - December 2008
Crush Inc November 2003 - March 2005
Point Blank Pictures December 2003 - June 2004
TD Canada Trust June 1994 - November 2001
Skills
Broadcast, Television, Video, Film, Post Production, Editing, Animation, Video Editing, Motion Graphics, Documentaries, Visual Effects, Final Cut Pro, Producing, Film Production, HD Video, After Effects, Avid
Education
Academy of Design 2001 — 2002
Digital Video Editing, Video Editing
Sheridan College 1999 — 2000
Certificate, Accounting
ACS Support AnalystACS PACSAugust 2004 - Present
National Health Care Alliance January 2002 - February 2004
Education
Sam Houston State University 1983 — 1985
associate, fine art
Pride Service Provider and Contractor to TIAA-CREF November 2013 - Present
Xerox September 2009 - September 2012
ACS HR Solutions March 2006 - September 2009
ACS October 2001 - March 2006
Mellon HR Solutions 1999 - 2005
ACS May 1999 - October 2001
State Street Bank September 1998 - May 1999
State Street Bank August 1996 - September 1998
Putnam Investments August 1992 - August 1996
The Boston Company October 1989 - August 1992
Skills
Employee Benefits, Benefits Administration, Vendor Management, 401k, Process Improvement, Outsourcing, Defined Benefit, Pensions, Change Management, BPO, Performance Management, Call Center, Financial Services, Business Analysis, Operations Management
Education
Salem State University 1985 — 1989
BS, Business Management
APAC Customer Services July 2014 - Present
APAC Customer Services January 2013 - July 2014
APAC Customer Services January 2011 - January 2013
APAC Customer Services July 2010 - January 2011
APAC Customer Services March 2010 - July 2010
Abundant systems October 2006 - January 2010
ACS December 1996 - October 2006
Skills
Training, BPO, Hiring, Outsourcing, Call Centers, Team Building, Coaching, Operations Management, Business Process..., CRM, Strategy, Forecasting, P, Budgets, Executive Management
Education
Salt Lake Community College 1995 — 1996
Gen Ed
Nlets April 2011 - Present
ACS January 2009 - April 2011
ACS, a Xerox Company 2009 - April 2011
Global Water Resources August 2008 - January 2009
Assurant September 2007 - August 2008
Schaller Anderson January 2000 - September 2007
Sidewinder Technologies June 1998 - January 2000
FirstHealth 1997 - 1998
Avnet Industrial 1996 - 1997
Rondo Pools 1996 - 1996
Skills
ASP.NET
Education
Scottsdale Community College
ACS Oracle ArchitectACSFebruary 2004 - Present
Education
Saint Petersburg State Electrotechnical University "LETI" 1986 — 1992
Master, Applied Mathematics, Computer Science
ACS January 1989 - Present
Education
San Jose State University 1981 — 1984
BA, Biological Science
BIONIME USA January 2010 - December 2013
ACS August 2005 - January 2009
ACS July 2002 - August 2005
Skills
Project Management, Management, Contract Management, Quality Assurance, Proposal Writing, Analysis, Budgets, Construction, Project Engineering, Teamwork, Subcontracting, Customer Service, Team Leadership, Contract Negotiation, MS Project, Team Building, Project Planning
Education
San Diego State University-California State University 1994 — 1997
B.A., Liberal Arts and Science
ACS July 2001 - Present
The BOC Group April 1989 - January 2001
Skills
Process Improvement, Outsourcing, Vendor Management, Business Process..., Change Management, Performance Management, BPO, Management, Business Analysis, Operations Management, Program Management, Service Delivery, Human Resources, Call Centers, Employee Relations
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
BS, Business Management
Intercon May 2013 - Present
Cafe Rio January 2012 - May 2013
Seamless.com August 2011 - December 2011
Seamless.com August 2010 - August 2011
Investools September 2008 - February 2010
Investools March 2008 - September 2008
ACS August 2004 - November 2007
A Plus Benefits November 2002 - September 2003
Skills
Microsoft Word, UltiPro, Web Report Studio, Excel, Typing, 10 Key, Word, ADP Payroll, Salesforce.com, Access, Microsoft Excel, Ultipro, Microsoft Office, PowerPoint, Customer Service, Data Entry, Call Centers, Accounting, Business Analysis, Outlook, Payroll, Human Resources, Time Management, Employee Relations, SAP, Training, Process Improvement, Data Analysis, Analysis
Education
Salt Lake Community College 2009 — 2013
Ciresi Conlin LLP February 2015 - Present
Robins, Kaplan, Miller & Ciresi L.L.P. October 2002 - January 2015
Sam's Club 2001 - 2002
Edina Realty 2001 - 2001
St. John the Baptist School 1999 - 2001
ACS 1997 - 2000
McIntyre Interactive 1997 - 2000
Davis Polk & Wardwell LLP 1981 - 1994
Skills
Litigation, Microsoft Office, Litigation Support, Intellectual Property, Editing, Administrative..., Real Estate Transactions, Bankruptcy, Administrative Support, Concordance, Live Note, Trial Director, Outlook, Accellion, Microsoft CRM, Elite Webview, Research, Accounting, Chrome River, Mergers, Legal MacPac, Adobe Acrobat, DeltaView, Workshare, Legal Writing, Document Review, Business Litigation, Westlaw
Education
St. Francis College 1979 — 1980
Business Administration
St. Joseph High School 1975 — 1979
Shift4 Corporation May 2014 - Present
TELUS International 2013 - 2014
TELUS International July 2012 - June 2013
ACS February 2009 - August 2011
Skills
Call Centers, Customer Service, Customer Satisfaction, Training, Project Management, Technical Support, Workforce Management, Job Coaching, Staff Development, Windows 7, Software Documentation, Computer Hardware, Service Delivery, Avaya, CMS, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Google Docs, Windows XP, Troubleshooting, XP, Process Improvement, Management, Team Leadership, Morale, Utilization Management, Customer Experience, Team Building, Coaching, Team Management, Operations Management, Performance Management
Education
Salt Lake Community College 2010 — 2011
Biotechnology
Ingenious Med June 2012 - August 2012
Verizon September 2011 - June 2012
Cognosante November 2010 - September 2011
McKesson July 2010 - November 2010
ACS September 2005 - April 2010
ACS September 2005 - April 2010
ACS September 2005 - April 2010
Matria Healthcare July 2005 - September 2005
Credigy April 2005 - July 2005
McKESSON HBOC January 1996 - March 2005
Education
Spelman College 1976 — 1981
B.S., Natural Science w concentration in Health Science
Academy Mortgage Corporation July 2013 - Present
Academy Mortgage Corporation October 2011 - July 2013
ACS April 2010 - February 2011
ACS November 2006 - June 2008
Skills
Technical Support, Windows 7, Active Directory, Computer Hardware, Troubleshooting, Windows Server, XP, Computer Repair, Servers, VMware, Software Installation, Network Administration, Windows, Laptops, Help Desk Support, Microsoft Exchange, OS X, Operating Systems, Hardware, Printers, Group Policy, Access, System Administration, Security, IT Management, Windows XP
Education
Salt Lake Community College 2007 — 2009
Generals
Lockheed Martin Information Technology February 2010 - December 2013
Lockheed Martin Information Technology October 2006 - February 2010
Unconformity, LLC August 2005 - July 2006
Tax Executives Institute 2004 - 2005
ACS 2001 - 2004
Education
Seton Hill University 1997 — 2001
Bachelor of Arts
Galleries Limousine July 2015 - Present
Teng & Associates May 2011 - 2015
ACS March 2003 - February 2011
FedEx Express 1996 - 2000
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
Southern University at New Orleans 1996 — 1999
Bachelor of Business Administration (BBA), Economics
ACS April 2004 - September 2008
Young America, Inc April 2000 - September 2003
Jostens October 1998 - November 1999
Education
Southwest Minnesota State University 1984 — 1989
Bachelor of Science, Hotel & Restaurant Management with a minor in Business
Yokohama Tire Corporation March 2012 - Present
MSM August 2010 - March 2012
StrataCare May 2007 - August 2010
ACS 2010 - 2010
Skills
Microsoft SQL Server, IIS, SQL, VMware, Web Services, SDLC
Education
San Diego State University-California State University 1995 — 1999
B.S., Management of Information Systems
ACS 2005 - 2006
Education
University of Houston 2005 — 2016
San Jacinto College 2007 — 2009
MacArthur High School
Safelite July 2011 - Present
ACS February 2010 - May 2011
st Choice Auto Glass January 2008 - January 2010
Unique Auto Glass January 2006 - January 2008
FedEx January 2003 - January 2006
Verizon Wireless January 2000 - January 2003
Skills
Web Development, Glazing, Automotive, Call Center
Education
Phoenix University
High School Equivalency
High School Diploma, Basic Study
Scottsdale Community College
Xerox Federal Solutions, LLC 2005 - Present
ACS 2005 - Present
Xerox 2005 - 2012
ACS 2002 - 2005
ACS 1998 - 2005
ACS 1998 - 2002
First Image 1997 - 1998
First Image (formerly Appalachian Computer Services) December 1995 - 1997
Appalachian Computer Services 1987 - December 1995
Skills
Business Analysis, Forecasting, Department Budgeting, Bid Pricing, Vendor Management, Process Improvement, Business Process..., Visio, Financial Analysis, Software Documentation, Outsourcing, Financial Reporting, BPO, Business Intelligence, Program Management, Business Process, SharePoint
Education
Union College, Barbourville, KY 2003 — 2008
Bachelor of Science (BS), Business Administration/Accounting & Finance
Somerset Community College
Associate of Science (AS), Office Administration
US Veterans January 2009 - Present
BCIS January 2009 - Present
Alorica September 2008 - November 2008
Midwest Consulting Group January 2008 - August 2008
State of Kansas August 2004 - January 2008
Department of Revenue November 2003 - August 2004
Pearson August 2003 - October 2003
ACS January 2003 - August 2003
IBM Global Services June 1997 - June 2002
Skills
Oracle, Databases, Access, Analysis, COBOL, SQL
Education
Southeast Community College 1975 — 1976
Associate of Applied Science Degree, Electronic Data Processing
Zablocki Roofing May 2008 - Present
ACS October 2000 - October 2003
Herberger's corporate office August 1987 - August 2000
Skills
Administration, Customer Service, Employee Relations, Orientation, Problem Solving, Microsoft Office, Teamwork, Critical Thinking, Recruitment/Retention, Policy, HR Policies, Performance Management, Event Management, Social Media, Strategic Planning, Customer Relations, Employment Law, Outlook, Excel, Word, Billing, Documentation, Data Entry, Accounts Payable, Administrative Support, Accounts Receivable
Education
St. Cloud State University 1993 — 1995
B.S., Elementary Education
Texas Tech University 1984 — 1986
Bemidji High School 1972 — 1976
Diploma
ACS January 2008 - June 2009
Skills
Bilingual, Microsoft Office, Fast Learner
Education
The University of Texas at San Antonio 2010 — 2013
San Antonio College 2007 — 2010
associates, business administration
Alamo Community College
Associate Degree, Business
The University of Texas at San Antonio
Bachelor of Business Administration, Finance
RCI 2010 - 2012
Abeo Management November 2009 - July 2011
ACS Rightsource RX May 2010 - November 2010
ACS August 2008 - September 2008
Marriott Customer Care Center October 2004 - April 2007
All-A-Dollar April 2001 - January 2003
Skills
Hotel Booking, Customer services, On the Job Training
Education
Salt Lake Community College
Cosmetology
Granite high School
High School Diploma
Salt Lake Community College
Certificate, Accounting Clerk
Costa Vida December 2011 - Present
C & R Management August 2008 - February 2012
ACS December 2009 - June 2010
Skills
Proofreading, Translation, Office Management, Project Management, Hospitality Management, Team Leadership, Strategic Planning, Customer Retention, Customer Service, Training, Management, Teamwork, Hospitality, Food Service, Customer Satisfaction, Restaurants, Operations Management, Microsoft Word, Event Planning, Marketing, Microsoft Office, Team Building, Time Management, Employee Training, Public Relations, Recruiting, Spanish, Catering, Research, Superior Computer Skills
Education
Salt Lake Community College 2014 — 2015
Associate's Degree, Criminal Justice/Forensics
Taylorsville High School 2006 — 2009
High School Diploma, General Studies
Control 4 January 2013 - Present
CBI Security July 2006 - Present
Salt Lake Community College August 2010 - May 2011
ACS April 2005 - July 2005
Skills
Basic Java, Matlab, C++, Network troubleshooting, iOS, Linux UI/Command Prompt, DOS, Win 95-98,XP,7, Troubleshooting, Windows, Computer Hardware, Security
Education
Jordan High School 2001 — 2004
high school Diploma
Salt Lake Community College
Mechanical Engineering
ACS
Education
Southern University and Agricultural and Mechanical College at Baton Rouge
Bachelor of Science (BS)
Walmart November 2010 - Present
ACS August 2009 - August 2010
US Coast Guard Auxiliary April 2009 - July 2009
Skills
Customer Service, 10 Key Touch, Customer Satisfaction, Typing, Sales, Auditing, Management
Education
Southwestern Oregon Community College 2005 — 2007
Associate of Arts (AA), Sociology
ACS April 2011 - Present
Wilson Construction Company October 2010 - March 2011
Bonneville Power Administration November 2008 - April 2010
Skills
Microsoft Excel, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Shoreline Community College 1972 — 1973
Associate's Degree, Business Administration and Management, General
St. Anthony's Medical Center October 2012 - August 2015
Advant Medical Group September 2012 - May 2013
Mariam Clinic February 2012 - May 2012
ACS September 2011 - May 2012
Centralized Showing Service July 2006 - April 2011
Skills
Customer Service, Phlebotomy, Medical Office, Medical Records
Education
Wayne Community College 2011 — 2011
Certificate, Phlebotomy Technician/Phlebotomist, 4.0
Wake Technical Community College 2008 — 2008
Certificate, Medical coder
St. Louis Community College 2003 — 2004
Radiology
Webster Groves High 1997 — 2001
Dipolma, General Studies