Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
UnitedHealthcare August 2014 - Present
UnitedHealthcare July 2009 - August 2014
UnitedHealthcare July 2008 - July 2009
UnitedHealthcare November 2003 - July 2008
CIGNA June 1999 - March 2003
Marsh January 1991 - June 1999
Aetna June 1984 - January 1991
Skills
Healthcare, Strategic Planning, Innovation, Team Building, Medicaid Managed Care, Leadership, Change Management, Management, Employee Benefits, Health Insurance, Managed Care, Public Speaking, Executive Management, New Business Development, Start-ups, Sales, Strategy, Customer Retention, Fundraising, Account Management, Marketing, Leadership Development, Coaching, Disability Insurance, Customer Service, P&L Management, Management Consulting, Team Leadership, Medicare Advantage, Insurance, Innovation Development, Medicaid
Education
Dartmouth College 2015 — 2017
Master’s Degree, Healthcare Delivery Science
Randolph-Macon College 1980 — 1984
BS, Economics/Business
Molina Healthcare November 2014 - Present
Molina Healthcare June 2012 - November 2014
Blue Shield of California April 2003 - December 2003
Aetna October 1997 - November 2002
Skills
Microsoft Office, Claims Resolution, Microsoft Excel, Microsoft Word, Customer Service, Windows, Research, Outlook, Public Speaking, Strategic Planning, Access, Negotiation, PowerPoint, Medicare, HIPAA
Education
Cypress College 2014 — 2016
Aetna March 2014 - Present
Aetna July 2011 - March 2014
Aetna April 2010 - July 2011
Aetna 2005 - 2010
Aon Human Capital Services 2002 - 2004
AT&T 2000 - 2002
AT&T 1997 - 2000
ASA (now a part of Aon Corporation) 1993 - 1997
Prudential Healthcare 1992 - 1993
Prudential Healthcare 1987 - 1992
Skills
Health Insurance, Strategic Planning, Financial Services, Regulations, Forecasting, PMP, Matrix Management
Education
Cornell University 1983 — 1987
BA, Chemistry
Kinnelon High School 1979 — 1983
Travelers Insurance December 1985 - Present
Aetna December 1985 - April 1996
Sweeney,Bozonelis, Staehle & Woodward January 1978 - December 1985
U.S. Attorney's Office for N.J. September 1973 - January 1978
Skills
Litigation Management, Civil Trials & Appeals, Product Liability, Litigation, Toxic Tort, Personal Injury, Privacy, Employment Litigation, Employment Law, Trials, Civil Litigation, Appeals, Privacy Law, Legal Writing, Legal Research, Arbitration, Legal Advice, Mediation, Legal Assistance, Claim, Courts
Education
Seton Hall Law School 1972 — 1975
JD, Law
Cornell University 1965 — 1969
BA, Sociology
Aetna March 2010 - Present
Academy of Managed Care Pharmacy March 2010 - Present
Pharmacy e-Health Information Technology Collaboration 2010 - 2011
Amber Pharmacy January 2009 - January 2010
Prime Therapeutics August 1999 - January 2009
Shopko Pharmacy January 1991 - July 1999
Skills
Healthcare, Healthcare Information..., Cross-functional Team..., Disease Management, Pharmacy Benefit..., Leadership, Process Improvement, Strategy
Education
Creighton University 2003 — 2003
Accounting - Creighton University Center for Professional Development
University of Southern California 2001 — 2001
AMCP Management Development Program
University of Nebraska Medical Center 1986 — 1990
Pharm D, Pharmacy
Aetna February 2014 - Present
Aetna September 2011 - February 2014
Aetna July 2007 - September 2011
Skills
Leadership Development, Leadership Studies, Leadership Technique, Communicating for impact, Building High..., Writing for Impact, Bible teaching
Education
The University of Dallas 2011 — 2015
Master of Business Administration (MBA), Project Management
Dallas Baptist University 2007 — 2009
Master's degree, Christian Education
Dallas Baptist University 2000 — 2004
Bachelor of Arts (B.A.), Liberal Arts
SteelFab, Inc. August 2012 - Present
Willis April 2006 - June 2012
Wachovia Insruance Services August 2002 - April 2006
Cameron M Harris & Company December 1988 - August 2002
Aetna July 1984 - May 1986
Aetna December 1979 - July 1982
Aetna September 1972 - December 1979
Skills
Construction, Real Estate Development, Property & Casualty..., Professional Liability, Commercial Insurance, Underwriting, Liability, Risk Management, D&O, Workers Compensation, Casualty, Reinsurance, Insurance, Brokers, Commercial Lines, Legal Liability, Umbrella Insurance, Claims Management, Strategic Planning, Claim
Education
Davidson College 1968 — 1972
Bachelor of Arts, Political Science
Aetna May 2004 - Present
PayFlex Systems USA, Inc. May 2000 - May 2004
Skills
Health Savings Accounts, Account Management, Employee Benefits, Health Insurance, Insurance, Marketing, Managed Care, Underwriting
Education
Creighton University 1996 — 2000
B.A., Sociology and Anthropology
Norfolk Catholic High School (NCHS) 1992 — 1996
Best Buy October 2014 - Present
Best Buy June 2014 - October 2014
Best Buy July 2012 - June 2014
Transcom November 2009 - September 2010
Aetna October 2008 - October 2009
Paramount Multiservices, LLC January 2008 - July 2008
APAC Customer Services May 2006 - December 2007
APAC Customer Services May 2006 - February 2007
HEB July 2002 - April 2006
Skills
Leadership, Customer Service, Management, Training, Time Management, Sales, Call Centers, Team Leadership, Marketing, Technical Support, Coaching, Teamwork, Microsoft Office, Employee Training, Customer Satisfaction, Strategy, Human Resources, Retail, Call Center, Listening, Rapport-Building, Public Speaking, Meeting Management, Conflict Management, Writing Skills, Training & Development, Data Collection, Analysis, Organizational Skills, Project Management, Decision Making, Computer Skills, Highly Analytical, Point of Sale Systems, Problem Solving, Creative Problem Solving, Collaborative Problem..., Interviews, Sales Management, Program Management, Customer Retention, Customer Experience, Critical Thinking, Supply Chain Management, Pricing & Revenue..., Linear Programming, Integer Programming, Data Science, Management Accounting, Excel Solver
Education
Indiana University—Purdue University Fort Wayne 2014 — 2016
Master of Business Administration (M.B.A.), 4.0
Indiana University-Purdue University at Fort Wayne 2012 — 2013
Bachelor of Science, Marketing and Management, 3.6 GPA
Del Mar College 2001 — 2004
Associates Degree, Business Administration
Aetna November 2013 - Present
Aetna Life Insurance Company June 2007 - Present
Cleveland Clinic November 1998 - November 2009
Fairview Hospital January 2005 - June 2007
Skills
Healthcare, Utilization Management, Nursing, Disease Management, Patient Advocacy, Home Care, Medical/Surgical, Inpatient, Acute Care, Utilization Review, BLS, Nursing Education, Telemetry, Epic Systems, Certified Case Manager, Medical Case Management, Meditech, Phlebotomy
Education
Kent State University 2011 — 2013
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Cuyahoga Community College 1996 — 1998
Associate of Science (A.S.), Registered Nursing/Registered Nurse
The Ohio State University 1981 — 1982
Aetna June 2014 - Present
United States Department of Defense/ TRICARE Management Activity June 2012 - June 2014
UnitedHealthcare Military & Veterans July 2013 - May 2014
TriWest Healthcare Alliance, DoD managed care support contractor in the TRICARE West Region November 2010 - March 2013
Humana October 2007 - October 2010
CVS Caremark Corporation October 2006 - September 2007
Kohll's Pharmacy & HomeCare/Essential Pharmacy Compounding/Preventative Medical Clinic June 1996 - June 2006
Walgreens December 2003 - October 2004
Creighton University August 2001 - December 2003
Skills
Managed Care, Disease Management, Medication Therapy..., Pharmacy Benefit..., Healthcare Industry, TRICARE, Population Health, Health Education, Medication..., Medication Adherence, URAC, Utilization Review, Medicare, Healthcare, Medical Terminology, Subject Matter Experts, EMR, Public Health, Diabetes, Healthcare Consulting, Pharmacy, Quality Improvement, Pharmacology, Medicaid, Medicare Part D, Patient Safety, Informatics
Education
Creighton University 1994 — 1996
Doctor of Pharmacy, Pharmaceutical Sciences
The University of British Columbia / UBC 1989 — 1994
Bachelor of Science (BSc), Pharmacy
Aetna July 2015 - Present
Hire Heroes USA June 2012 - Present
Regions Financial Corporation May 2013 - August 2013
United States Marine Corps January 2007 - January 2012
Skills
Leadership, Research, Management, Team Leadership, Intelligence, Analysis, Military Experience, Intelligence Analysis, Customer Service, Military Operations, Military, Security Clearance, Public Speaking, National Security, Leadership Development, Operations Management, Training, Microsoft Excel, Nonprofits, Security, Project Planning, Data Analysis, Time Management, DoD, Military Logistics, Government, Operational Planning, Organizational..., Salesforce.com, Translation, International Relations, Defense, Foreign Policy, Top Secret, Human Resources, Military Training, Information Assurance, Coaching, Tactics, Policy, Quantitative Analytics, PowerPoint, Career Development, Process Improvement, Resume Writing, Microsoft Word, Command, Statistics, Predictive Modeling
Education
Georgia State University 2014 — 2015
Master of Science in Risk Management and Insurance Specializing in Mathematical Risk Management, Financial Mathematics
Georgia State University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
Defense Language Institute 2007 — 2009
Associate of Arts in Korean
Tulsa Community College 2003 — 2005
Associate of Science
UBS January 2010 - Present
UBS AG June 2001 - December 2010
Aetna 1992 - 1999
Skills
Vendor Management, Human Resources, Management, Deferred Compensation, Analysis, Project Management, Equity Plan Management, Employee Benefits, Equities, Financial Services, Performance Management
Education
Cornell University
B.S., Industrial and Labor Relations
Chewy.com March 2014 - Present
Medical Center Arlington December 2000 - August 2013
Mansfield Fire Department October 2001 - August 2005
Dallas Methodist Hospital 2000 - 2004
Aetna 1995 - 1999
Skills
Healthcare, Microsoft Office, Microsoft Excel, Customer Service, Hospitals, Microsoft Word, PowerPoint, Research, Public Speaking, Project Management, Process Improvement, Change Management, Team Building, Budgets, Social Media, Outlook, Data Analysis, Customer Relations, Accounts Receivable, Accounts Payable, Leadership, Prehospital Care, Public Relations, Analysis, Software Documentation, PEPP, Disaster Response, Training, EMS, Marketing, ACLS, Emergency Planning, Emergency Services, Paramedic, Program Management, Patient Safety, Management, Team Leadership, Cpr Certified, Inventory Management, AED, BLS, Emergency, EKG, First Responder, Drug Testing, ALS, IV
Education
Weatherford College 2002 — 2004
Fire Technology / Fire Administration Cert, Fire Prevention and Safety Technology/Technician
Dallas County Community College
Tarrant County College
KLB Communications January 2008 - Present
Aetna May 2003 - December 2007
LEGO Group June 1995 - May 2003
Skills
Internal Communications, Media Relations, Public Relations, Editing, Crisis Communications, Marketing Communications, Message Development, Corporate Communications, Strategic Communications, Communications Planning, Communication Training, Newsletters, Reputation Management, Press Releases, Copywriting, Content Development, Integrated Marketing, Content Strategy, Speech Writing, Content Management, Web Content
Education
Davidson College
B.A., English
Simsbury High School, Simsbury, CT
OCLC June 2013 - Present
NexGen Systems, Inc. January 1999 - Present
Corporate One FCU March 2006 - June 2013
Southeast Corporate CU September 2005 - March 2006
Corporate One FCU September 2003 - September 2005
Corporate One FCU January 2001 - September 2003
Corporate One FCU September 1997 - January 2001
Aetna March 1990 - September 1997
Skills
CISSP, CISM, CCNA, PCI DSS, Information Security..., Business Continuity, Vulnerability Management, Information Security, Disaster Recovery, GLBA, Vulnerability Assessment, Penetration Testing, Network Design, Network Engineering, Virtualization, Security, Active Directory, Network Security, Computer Security, SDLC, VMware, IT Management, Linux, Vendor Management, System Administration, Information Technology, Network Administration, Networking, Operating Systems, ITIL, Management, Software Development, Windows, Intrusion Detection, IT Operations, Technical Support, Citrix, Data Center, Firewalls, Security Audits, IPS, Telecommunications, Identity Management, VPN, Databases, Encryption, IDS, Network Architecture, Visio, IT Audit
Education
Davenport University
Business Management
Syracuse University November 2014 - Present
Harsco Corporation August 2013 - November 2014
Bausch + Lomb October 2008 - August 2013
Aon Consulting August 2005 - September 2008
Aetna August 1998 - August 2005
Skills
Group Benefits, Health Insurance, Dental, Disability Insurance, Compliance, Employee Benefits, Employee Communications, Program Management, Management, Deferred Compensation, Human Resources, Benefits Administration, Internal Communications, Strategy, Dentistry, HR Policies, Insurance, HRIS, Onboarding
Education
Cornell University 1986 — 1990
B.S., Applied Economics
Aetna July 2011 - Present
WellPoint January 2005 - June 2011
WellPoint Health Networks November 2003 - January 2005
CareAssured.com January 2000 - January 2001
Education
David Geffen School of Medicine at UCLA
Doctor of Medicine (M.D.)
Stanford University
Master of Business Administration (M.B.A.)
University of California at Berkeley
Bachelor of Science (B.S.), Genetics
Epic September 2012 - Present
Aetna June 2012 - August 2012
Cornell University August 2008 - May 2012
Aetna December 2011 - January 2012
Aetna July 2011 - August 2011
Cornell February 2011 - May 2011
Skills
Python, Photoshop, Java, C#, Tortoise SVN, Git, Windows, Ubuntu, Visual Studio, Eclipse, Emacs, Vim, LaTeX, Object Oriented Design, Algorithm Design, Algorithms
Education
Cornell University 2008 — 2012
Bachelor of Arts (BA), Computer Science and Mathematics
Loomis Chaffee High School 2004 — 2008
Physics
CMKI and Berkshire Hathaway HomeServices (formerly Prudential Connecticut Realty) June 2010 - Present
The Hartford Insurance Company November 2008 - July 2009
The Hartford February 2001 - October 2008
Aetna International June 1998 - December 2000
Aetna US Healthcare / US Quality Algorithms April 1995 - June 1998
Aetna Health Plans 1992 - 1995
Aetna June 1990 - June 1992
CIGNA July 1982 - June 1990
Hitchcock Memorial Medical Center Arthritis Center November 1980 - June 1982
Georgetown University Center for Population Research & Population Reference Bureau September 1979 - August 1980
Skills
Insurance, Data Warehousing, Enterprise Architecture, Program Management, Business Intelligence, Strategic Planning, Business Analysis, Real Estate Economics, Real Estate, Real Estate Transactions, Economics, Demography, German, Spanish, Management Consulting, Business Strategy, Strategy, IT Strategy, Management, CRM, Enterprise Software, SDLC, Information Technology, Architecture, Project Portfolio..., Project Management, Leadership, Governance, Architectures
Education
Dartmouth College 1980 — 1982
MS
Georgetown University 1979 — 1980
MA
Pontificia Universidad Católica del Perú 1971 — 1976
BA
Technical University Munich 1968 — 1970
none
Aetna April 1998 - Present
Aetna April 1985 - April 1998
Aetna February 1981 - April 1985
Prudential Insurance August 1979 - January 1981
Education
Cornell University 1975 — 1979
BS, Communication Arts & Agriculture Economics
Aetna October 2014 - Present
Managed Staffing, Inc. September 2013 - Present
Parfums Givenchy February 2005 - January 2009
Skills
Management, Customer Service, Healthcare, Forecasting, Leadership, Managed Care, Strategic Planning, Training, Medicaid, Healthcare Consulting, Healthcare Industry, Team Building, Health Insurance, Medicare
Education
CUNY New York City College of Technology
Mane Management Salon & Wig Boutique September 2009 - Present
Maine Children's Home 1993 - Present
State of Maine July 2010 - March 2011
State of Maine September 2009 - July 2010
TD February 2007 - August 2008
Boothby & Bartlett September 2004 - February 2007
OneBeacon Insurance June 2002 - May 2004
Middlesex Mutual Assurance Company February 1993 - June 2002
National Grange Mutual February 1991 - February 1993
Aetna March 1984 - February 1991
Skills
Small Business, Public Speaking, Coaching, Fundraising, Entrepreneurship, Non-profits, Insurance, Team Building, Leadership Development, Strategic Planning, Executive Coaching, Training, Leadership, Social Networking, Marketing, Nonprofits, Sales
Education
Elmira College 1981 — 1983
BS, Business Administration - Management
Dean College 1979 — 1981
AA, Dance
Armedia July 2002 - Present
The Apache Software Foundation December 2014 - Present
Sapient September 1999 - July 2002
IBM September 1996 - September 1999
Aetna July 1994 - September 1996
MJN Consulting August 1992 - July 1994
British Gas July 1990 - July 1991
Skills
Enterprise Architecture, SharePoint, Content Management, Integration, Enterprise Content..., Mobile Applications, Web Applications, Enterprise Software, Documentum, CMS, Agile Project Management, SaaS, Program Management, SDLC, Big Data, Predictive Analytics, Drupal, Document Management, Leadership, Architecture, User Experience, Software Development, Agile Methodologies, Management, IT Strategy, Content Strategy, SOA, Architectures, Alfresco, Web Development, Strategy, Usability, Solution Architecture, Cloud Computing, Business Development, Business Analysis
Education
The University of Connecticut 1992 — 1994
Master of Business Administration (M.B.A.), Information Technology
The University of Connecticut School of Business 1992 — 1994
MBA, Management
Coventry University 1988 — 1992
BSc, Computer Science and Statistics
ASRx October 2011 - Present
Aetna Specialty Pharmacy (ASRx) 2007 - Present
Aetna Specialty Pharmacy August 2008 - October 2011
Aetna February 2007 - September 2011
PHC October 1998 - March 2006
Priority Healthcare 2000 - 2006
Skills
Pharmacy Benefit..., Managed Care, HIPAA, Pharmaceutical Industry, Medicaid, Cross-functional Team..., Healthcare Management, Project Management, Call Center, Pharmacy, Operations Management, Team Building, Contract Management, Call Centers, Medicare Part D, Contract Negotiation, Health Insurance, Insurance, Customer Service, Management, Leadership, Training, Disease Management, Health Policy
Education
Daytona State College 1989 — 2000
Deltona
Deltona
Birdville Independent School District November 2011 - Present
Aetna January 2010 - December 2011
Skills
Therapists, Stress Management, Social Services, Self-esteem, Psychotherapy, Nonprofits, Mental Health Counseling, Life Transitions, Mental Health, Group Therapy, Google Groups, Family Therapy, Crisis Intervention, Crisis, Counseling Psychology, Community Outreach, Coaching, CBT, Behavioral Health, Anger Management, Adolescents
Education
Dallas Baptist University 2006 — 2007
Freed-Hardeman University 1997 — 2001
Jim Cowan Consulting LLC 2010 - Present
Aetna UK 2007 - 2010
Aetna 2000 - 2008
Skills
Health Policy, Hospitals, Team Leadership, Account Management, Internal Medicine, Healthcare, Utilization Management, Disease Management, Healthcare Management, Managed Care, Business Process Design, Business Process Mapping, Business Process..., Clinical Research, Medicaid, Medicare, Healthcare Consulting, Healthcare Information..., Strategy, Medicine, Health Promotion, Physicians, Treatment, EHR, Health Economics, Informatics, Health Insurance, Quality Improvement, Program Management, Credentialing, HIPAA, Physician Relations, EMR, Provider Relations, Performance Improvement, Medicare Part D, Pharmacy Benefit..., Public Health, Strategic Planning
Education
Columbia School of Public Health NYC 1995 — 1997
MPH, Health Services Administration, Valedictorian
Dalhousie University 1973 — 1977
MD, Medicine
AT&T July 2004 - Present
Aetna 2003 - 2004
Alert Staffing - Verizon 2000 - 2001
CDI 1999 - 2000
Weblink Wireless 1994 - 2000
Skills
Process Improvement, Vendor Management, Telecommunications, Customer Service, Cross-functional Team..., Project Management, Team Building, Business Analysis, Microsoft Excel, Forecasting, Strategic Planning, Budgets, Account Management, PeopleSoft, Customer Satisfaction, Analysis, Team Leadership, Finance, PowerPoint, Sales, Strategy, Management, Program Management, Customer Experience, Marketing, Microsoft Word, Performance Management, Sales Management, Product Management, Wireless, CRM, Troubleshooting, Integration, Competitive Analysis, Change Management, Training, Visio, Business Development, Access, Leadership, Quality Assurance, Coaching, Business Process..., Project Planning, Negotiation, Business Strategy, Customer Retention, Operations Management, Outsourcing, Managed Services
Education
Dallas Baptist University 2004 — 2011
MBA, Finance
Dallas Baptist University 2004 — 2008
BBS, Management and Marketing
Aetna June 2015 - August 2015
The Hartford March 2013 - June 2014
The Hartford September 2010 - March 2013
TTM Technologies May 2008 - August 2009
Skills
Claim, Microsoft Excel, Sales, Financial Analysis, Negotiation, Customer Service, Project Management
Education
Cornell University - Johnson Graduate School of Management 2014 — 2016
Master of Business Administration (MBA)
The University of Connecticut School of Business 2006 — 2010
BS
Aetna June 2015 - Present
LEGO Group May 2010 - May 2015
freelance November 2009 - May 2010
Court Square Group April 2002 - May 2010
InteliCoat Technologies November 1999 - March 2002
Rexam March 1987 - November 2000
Scharr Industries 1984 - 1988
Skills
Product Management, Strategic Planning, Project Management, Marketing, Manufacturing, Market Development, Public Relations, Digital Imaging, Cross-functional Team..., Product Development, Business Strategy, New Business Development, Marketing Strategy, Leadership, Business Development, Market Research, Program Management, Management, Management Consulting, B2B, Business Planning
Education
Rensselaer Polytechnic Institute 1996 — 1998
MS, Business Management
Western New England College 1980 — 1984
BS, Chemistry
Cornell University - S.C. Johnson Graduate School of Management
Courses:, Scenario Planning, Developing an Agenda for Change, Negotiating Buy-In and Support for your Agenda
Mercy Hospital July 2014 - August 2015
Aetna November 2011 - January 2014
York Hospital March 2009 - September 2011
New England Rehabilitation Hospital March 2004 - April 2009
Skills
Nursing, Healthcare, Hospitals, Healthcare Management, Acute Care, Inpatient, Medical/Surgical, Patient Safety, Critical Care, EMR, Medicare, BLS, HIPAA, ACLS, Disease Management, Patient Advocacy
Education
University of Southern Maine
Certificate, Holistic Health Care Practice
Worcester City Hospital School of Nursing
Diploma, Registered Nursing/Registered Nurse
Cranbrook Academy of Art
Master of Fine Arts (MFA)
Kansas City Art Institute
Bachelor of Fine Arts (BFA)
Rent-A-Center November 2013 - Present
Quest Diagnostics September 2011 - September 2013
Citigroup September 1999 - June 2011
Aetna April 1990 - December 1999
Southwest Airlines December 1998 - September 1999
US Dept. of Justice October 1986 - April 1990
Chilton Credit Bureau October 1984 - October 1986
E-Systems September 1981 - October 1984
Skills
Supervision, Vendor Management, Professional Experience, SharePoint, Unix, Databases, XP, Technical Support, Security, VPN, Data Center, Software Documentation, Operating Systems, Call Center, Active Directory, Visio, SDLC, Hardware, Disaster Recovery, ITIL, Networking, Training, VMware, IT Management, Quality Assurance, CRM, Servers, Information Technology, IT Operations, Windows 7, Integration, IT Service Management, Windows Server, System Deployment, Incident Management, Troubleshooting, Business Analysis, Help Desk Support, Citrix, Blackberry, Laptops, System Administration, Call Centers, Analysis, Infrastructure
Education
Dallas Baptist University 1987 — 1992
Business Administration Bachelor of Arts, Management Information Systems and Services
El Centro College 1977 — 1979
Associate of Arts (AA), Data Processing and Data Processing Technology/Technician
D. W. Carter
North Texas Christian Counseling March 2012 - Present
HeartLife Counseling May 2007 - Present
Aetna January 2008 - November 2010
Skills
Psychotherapy, Mental Health, Operations Management, Christian Ministry, Nonprofits, Behavioral Health, Addiction Recovery, Group Therapy, Mental Health Counseling, Leadership Development, Family Therapy, Case Managment, Counseling Psychology, Program Development, Anger Management, CBT, Crisis Intervention, Clinical Supervision, Treatment, Self-esteem, Therapists, Motivational..., Adolescents, Interventions, Clinical Research, Adolescent Therapy, Career Counseling, Chemical Dependency, Co-occurring Disorders, Conflict Resolution, Crisis, DBT, Dual Diagnosis, Grief Counseling, Life Transitions, Post Traumatic Stress, Psychological Assessment, Solution Focused, Stress Management
Education
Dallas Theological Seminary 2003 — 2007
MA, Biblical Counseling
Southern Methodist University 1998 — 2002
BA, Psychology
Aetna June 2015 - Present
Aetna November 2013 - Present
Aetna September 1990 - Present
Skills
Program Management, Business Analysis, IT Strategy, Cross-functional Team..., Vendor Management, Project Management, Process Improvement, Strategic Planning, Customer Service, SDLC, Insurance, SharePoint, IT Service Management, Leadership, Coaching, Service Delivery, Service Management, Marketing, Microsoft Excel, Resource Management, Training, Outlook, Enterprise Architecture, Analysis, Team Leadership, Visio, Social Networking, Project Portfolio..., Call Center, Access, Change Management, Team Building, IT Management, Employee Benefits, Microsoft Office, Communication, Workflow Management, Public Speaking, Management
Education
Dallas Baptist University
BAS, Communication
Morgan Stanley December 2014 - Present
MetLife February 2012 - December 2014
IBM December 1986 - June 2011
Aetna May 1976 - December 1986
Skills
z/OS, MVS, IMS DB/DC, Middleware, DB2, Mainframe, IBM Mainframe, REXX, JCL, Java, Disaster Recovery, XML, Software Development, TSO, Architecture, Data Center, IBM Utilities, Operating Systems, Performance Tuning, VSAM, ISPF, AIX, Enterprise Architecture, SOA, Unix, Websphere, COBOL, Testing, WebSphere Application..., CICS, Solution Architecture, High Availability, WebSphere MQ, Security, Shell Scripting, Application Architecture, Java Enterprise Edition, RACF, Integration, Cloud Computing, OS/390, System Architecture, Systems Analysis, Software Project..., Identity Management, Architectures, WebSphere
Education
Davis and Elkins College 1971 — 1976
BS, Math
Coris Energy Control Systems September 2010 - Present
Great West Life Assurance Company 2000 - 2003
New England Financial 1989 - 2000
Great West Life Assurance 1976 - 1989
Aetna 1973 - 1976
Skills
Strategic Planning, New Business Development, Employee Benefits, Business Development, Business Strategy, Public Relations, Negotiation, Product Development, Team Building, Contract Management, Start-ups, Contract Negotiation, Sales Management, Event Management, Energy Efficiency, Business Planning, Customer Service, Organizational..., Leadership, Energy Management, Change Management, Program Management, Energy, Risk Management, Operations Management, Account Management, Sales, Marketing Strategy, Marketing, Entrepreneurship, Mergers & Acquisitions, Strategy
Education
Dartmouth College 1969 — 1973
BA, Government
Sparta High School
MassMutual Financial Group June 2008 - Present
Aetna February 1982 - February 1997
Skills
SDLC, Vendor Management, Process Improvement, Resource Management, Business Analysis, Project Management, Customer Service, Data Analysis, Project Portfolio..., Business Requirements, Risk Management, Insurance, Business Process, IT Management, Business Intelligence, Integration, Project Delivery, Analysis, Enterprise Architecture, Data Warehousing, Budgets, Quality Center, Quality Assurance, Management, Agile Methodologies, Testing, Information Technology, Solution Architecture, Cross-functional Team..., Governance, User Acceptance Testing, Systems Analysis, System Deployment, Test Management, IT Service Management, Outsourcing, Strategy, Databases, Metrics, Consulting, Service Delivery, Business Process Mapping, Test Planning, Management Consulting
Education
Dean College
Business Administration
Aetna September 2010 - Present
USA TODAY October 2005 - August 2009
Adfero Group October 2003 - June 2005
Skills
Marketing Strategy, Digital Marketing, Analytics, Competitive Analysis, Strategy, Direct Marketing, Integrated Marketing, Email Marketing, Marketing Communications, Market Research, Marketing, Web Analytics, Customer Retention, Process Improvement, Project Management, Strategic Planning, Analysis, Product Development, Marketing Research, Management, Leadership, Segmentation, Product Management, Cross-functional Team..., Sales, Business Strategy, Program Management, Product Marketing, Data Analysis, CRM, Strategic Partnerships, Brand Management, Business Development, Start-ups, Management Consulting, Market Analysis, Entrepreneurship, E-commerce, Market Planning, Customer Insight, Online Marketing, Marketing Management, Digital Strategy, Online Advertising, Business Analysis, Brand Development, B2B Marketing
Education
New York University - Leonard N. Stern School of Business 2009 — 2011
MBA, Marketing, Strategy, and Finance
Davidson College 1999 — 2003
BA, Economics
Mountaintop Physical Therapy June 2014 - Present
Corporate Wellness by Gold's Gym December 2012 - August 2013
Aetna October 2010 - January 2012
Camp La Jolla June 2009 - August 2009
Pinnacle Performance August 2008 - June 2009
Health Promotion Affiliates September 2007 - July 2008
University of Utah 2006 - 2007
Camp La Jolla June 2006 - August 2006
Skills
Fitness, Psychology, Coaching, Health Education, Public Speaking, Wellness Coaching, Nutrition, Lifestyle, Personal Training, Nutritional Counseling, Health Promotion, Weight Management, Employee Wellness, Nutrition Education, Weight, Fitness Training
Education
University of Utah 2006 — 2007
M.S., Exercise & Sport Science
Davidson College 1996 — 2000
B.S., Psychology
UMBC
Aetna September 2014 - Present
Maxim Healthcare Services 2010 - August 2014
Alston & Bird LLP 2007 - 2010
US Department of Health and Human Services, Office of the Inspector General 2004 - 2007
Ober Kaler 1999 - 2003
Skills
Medicare, Healthcare, Healthcare Management, Ethics, Policy, Regulations, Health Care Compliance, Medicaid, Healthcare Industry, Medical Compliance, HIPAA, Health Policy, Health Law, Healthcare Consulting, Legal Research, Managed Care, Healthcare Compliance
Education
Indiana University Bloomington - School of Law 1996 — 1999
Doctor of Law (JD), Law
Davidson College 1988 — 1992
Political Science
Aetna November 2012 - Present
Aetna January 2004 - November 2012
America Online March 1998 - January 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Public Speaking, Strategic Planning, Project Management, Analysis, Troubleshooting, Outlook, Teamwork, Team Leadership, Inventory Management, Leadership
Education
Daytona State College
Associate of Arts (A.A.), Communication and Media Studies
University of North Florida
Bachelor's degree, Communication and Media Studies
Eastern Benefits Group March 2005 - Present
South Shore Workforce Investment Board March 2014 - Present
Athena International 2010 - Present
South Shore Natural Science Center, a SS YMCA entity January 2009 - January 2014
South Shore Chamber of Commerce January 2007 - January 2014
South Shore Chamber of Commerce January 2010 - December 2010
AIM HR Roundtable 2005 - 2010
CitiStreet 1999 - 2005
Putnam Investments 1996 - 1999
Aetna 1983 - 1996
Skills
Compliance, Employee Benefits, Benefits, Health, Dental, 401k, Insurance, Competitive Analysis, Health Insurance, Employee Relations, Leadership Development, Dentistry, Strategic Planning, Non-profits, Human Resources, Nonprofits, Disability Insurance, Payroll, Small Business, Fundraising, Leadership, Organizational..., Coaching, CRM, Benefits Administration, Program Management, Training, Life Insurance, Underwriting, Strategy, Workers Compensation, Account Management, Time Management, Sales, Health Savings Accounts, Mergers & Acquisitions, Brokers, Administration, Long-term Care, Defined Benefit, Deferred Compensation, Medicare, Managed Care, Term Life Insurance, Executive Management, ERISA, FMLA, COBRA, Succession Planning, Property & Casualty...
Education
Whitman Hanson RHS
WHRHS
WHRHS
University of Phoenix 2003 — 2007
Bachelor of Science (BS), Business Management
Curry College 2014 — 2014
PHR, Human Resources Management and Services
BB&T Insurance Services Inc. 2015 - Present
Epic Leadership Group 2013 - Present
Anthem 2013 - 2015
Symetra 2011 - 2013
Principal Financial Group 2008 - 2011
Aetna 2005 - 2008
Fellowship Bible Church & Christ Chapel Bible Church 1999 - 2005
Unum June 1995 - October 1999
Skills
Strategic Leadership, Consultative Selling, Solution Selling, Speaking Engagements, Employee Benefits, Disability Insurance, Dental, Sales Management, Public Speaking, Recruiting, Marketing, Competitive Analysis, Health Insurance, Sales, Management, Leadership, Insurance, Selling, Strategic Planning, Team Building, Account Management, New Business Development, Customer Service, Finance, Healthcare, Term Life Insurance, Life Insurance, Team Management, Employee Benefits Design, Team Leadership, Cross-functional Team..., Fixed Annuities, Human Resources, Health Savings Accounts, Underwriting, Brokers, Customer Retention, Long-term Care, Program Management, Group Insurance, Accident, Managed Care, 401k, Sales Presentations, Benefits Administration, Workers Compensation, Cold Calling, Health Care Reform, Retirement, Long Term Care Insurance
Education
Dallas Theological Seminary
Master of Theology, Theology, Pastoral Leadership, Church Planting
Miami University
Marketing, Business
Deutsche Bank June 2010 - Present
Aetna May 2009 - June 2010
Lehman Brothers August 2008 - April 2009
Accenture July 2001 - June 2006
Education
Cornell University - S.C. Johnson Graduate School of Management 2006 — 2008
Master of Business Administration (M.B.A.)
National University of Singapore 1997 — 2001
Bachelor of Engineering, Mechanical Engineering
Kendriya Vidyalaya
Kendriya Vidyalaya
Humana April 2014 - Present
UnitedHealthcare December 2011 - April 2014
UnitedHealthcare 2008 - December 2011
Aetna September 2003 - August 2008
Aetna 2002 - 2004
GLHP 2000 - 2002
GLHP 2000 - 2002
Skills
Medicaid, Workers Compensation, Network Development, Provider Contracting, Provider Relations, HMO, PPO, Managed Care, Health Insurance, HIPAA, Healthcare Management, Healthcare, Contract Negotiation, Analysis, Administration, Insurance, Customer Relations, Customer Service, Excel, Employee Benefits, Process Improvement, Compliance, Medical Management, Government Programs, Health Plans, Microsoft Office, Word, Hospitals, Practice Management, Product Development, Data Analysis, Visio, Credentialing, Claims, Medicare, Healthcare Consulting, Microsoft Word, Program Management, Leadership, Cross-functional Team..., Health Policy, Training, Utilization Management, Healthcare Information..., Physician Relations, Revenue Cycle, Provider Network..., EHR, Physicians
Education
Davenport University-Eastern Region 1998 — 2003
BA, Healthcare Administration
Virtusa January 2006 - Present
Virtusa January 2008 - April 2010
Aetna 2007 - 2009
Virtusa January 2006 - January 2008
SLIIT 2005 - 2006
Skills
Performance Testing, QTP, LoadRunner, Software Quality..., Test Automation, Requirements Analysis, Quality Center, MS Project, Project Management, Project Planning, Project Coordination, Scrum, Test Planning, Microsoft SQL Server, Test Management, Test Cases, Quality Assurance, Team Building, Team Leadership, Team Management, Teacher Training, Team-oriented, HP QTP
Education
SLIIT 2005 — 2006
PGD in IM, Information Management
Curtin University 2002 — 2004
BSc, Information Technology
Aetna 2008 - Present
Children's Medical Center Dallas 2007 - 2010
Education
Dallas County Community College 2007 — 2011
Psychology
Travelers Insurance February 2010 - Present
Aetna 2007 - 2008
CIGNA May 1997 - 2007
Skills
Project Management, Management, Process Improvement, Program Management, PMP, Risk Management, Training, Project Portfolio..., Visio, IT Strategy, PMO, Vendor Management
Education
Southern Connecticut State University 1988 — 1990
Bachelors’, Accounting
Dean College 1986 — 1988
Associates, Business Admin
Rockville High School 1982 — 1986
Aetna November 2011 - Present
American Health Holding April 2009 - November 2011
The Surgener Group January 2007 - March 2009
BearingPoint 2005 - 2007
JPMorgan Chase 1995 - 2005
KeyBank 1993 - 1995
PHH Corporation 1990 - 1993
Citi 1988 - 1990
KeyBank 1982 - 1988
Skills
SDLC, Vendor Management, Enterprise Architecture, Business Intelligence, Business Analysis, SharePoint, PMO, .NET, Business Process, Strategy, Change Management, Resource Management, Data Warehousing, Consulting, Program Management, Project Management, Data Center, Management, Leadership
Education
Villanova University 2014 — 2015
Master Certificate, Applied Project Management, A
Villanova University 2008 — 2008
Six Sigma Green Belt Certificate, Six Sigma, A
Cuyahoga Community College 1982 — 1984
Associate's degree, Information Technology, A
Keller Williams Realty, Inc. December 2014 - Present
Howard Hanna November 2006 - December 2014
Gymboree 2002 - 2005
Quality Inn Somerset, NJ January 1999 - October 1999
Merck 1989 - 1994
Nestle September 1988 - August 1989
Aetna 1987 - 1987
Skills
Negotiating Contracts, Event Planning, Teaching, Team Leadership, consultative sales, Marketing, Contract Negotiation, Leadership, Investment Properties, Management, Sellers, Sales, Real Estate Transactions, Customer Service, Public Speaking, Property Management, Relocation, Buyer Representation, Move Up Buyers, Condos, PowerPoint, Public Policy, Public Health, Public Relations
Education
Cornell University 1983 — 1987
Bachelor of Science, Textile Chemistry
Pine Bluff High School
Aetna January 2015 - Present
Aetna 2013 - 2015
The Boston Consulting Group 2010 - 2013
The Boston Consulting Group June 2009 - August 2009
The Advisory Board Company February 2007 - July 2008
The Advisory Board Company March 2006 - February 2007
The Advisory Board Company August 2005 - March 2006
Skills
General Management, Healthcare, Strategy, Leadership, Business Development, Management Consulting, Financial Modeling, Business Strategy, Analysis, Change Management, Corporate Development, Business Process..., Entrepreneurship, Hospitals, Health Insurance, Cross-functional Team..., Operations Improvement, New Business Development, Strategic Planning, Sales, Consumer Goods, Project Management, Territory Development, Lead Generation, Public Affairs, Market Research, Product Development, Data Analysis, Management, Due Diligence, Recruiting, Operations Management
Education
University of Pennsylvania - The Wharton School
MBA
Dartmouth College
BA
WESTMED Practice Partners May 2015 - August 2015
Aetna May 2014 - August 2014
The Leukemia & Lymphoma Society June 2013 - August 2013
Office of Congresswoman Nita M. Lowey January 2013 - January 2013
BOLT Sports LLC June 2012 - September 2012
BOLT Sports LLC May 2012 - June 2012
Education
Cornell University - Sloan Program in Health Administration 2015 — 2017
Master of Health Administration
Cornell University 2013 — 2016
Policy Analysis & Management
University of Delaware 2012 — 2013
Public Policy Analysis
Ardsley High School 2008 — 2012
USAA December 2014 - Present
Aetna May 2014 - December 2014
Arizona State Retirement System February 2011 - March 2014
Texas Secretary of State Elections Division March 2008 - June 2010
Employees Retirement System of Texas November 2005 - March 2008
Office Depot, Corporate Headquarters April 2003 - June 2005
The Young Company November 1996 - December 1998
Skills
Employee Benefits, Customer Service, Leadership, Insurance, Data Entry, Payroll, Policy, Budgets, Training, Process Improvement, Management, Outlook, Microsoft Excel, Process Scheduler, Team Building, Public Speaking, Government, Program Management, Business Analysis, Human Resources, Time Management, Microsoft Word, Project Management, Analysis, Accounting, Coaching, Finance, Employee Relations, Technical Writing, Retirement, Financial Advisory, Fixed Annuities, Employee Training, Microsoft Office, Research, Disability Insurance, Call Centers, Defined Benefit, Sales
Education
Texas A&M University-Corpus Christi 1987 — 1990
BBA, Dbl Major: Accounting & Finance
Del Mar College 1982 — 1985
Assoc, Business Admin
Aetna June 2015 - Present
Winter Brokers LLC June 2000 - Present
CoxHealth January 2012 - June 2015
Skills
Healthcare, Healthcare Management, Hospitals, Medical-Surgical, Nursing, Patient Education, Nursing Education, Critical Care, Acute Care, ACLS, BLS, Patient Safety, Sales, Marketing, Real Estate, Sellers, Leadership, First Time Home Buyers, Management, Customer Service
Education
Cox College 2009 — 2011
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Cox College 2009 — 2011
Associate of Science (AS), Registered Nursing/Registered Nurse
Optum Technology February 2013 - Present
United Health Group January 2010 - February 2013
Delta Air Lines October 2007 - July 2009
Delta Technology October 2007 - July 2009
Lighthouse1 April 2007 - October 2007
OptumHealth November 2006 - March 2007
Express Scripts 1998 - 2006
Aetna 1990 - 1998
Skills
Team Leadership, Visio, COBOL, Health Insurance, Cross-functional Team..., Quality Assurance, TSO, CICS, Team Building, Test Management, End-to-end Testing, System Integration..., Process Improvement, Medicare, Resource Management, Strategic Leadership, Program Management, Business Process..., Software Project..., System Migration, Project Management, DB2, Change Management, Healthcare Information..., Requirements Analysis, SDLC, Business Process, Systems Analysis, User Acceptance Testing, Testing, Integration, Software Documentation, Healthcare IT, Organizational..., Data Migration, Psychology, I/O Psyshology, Offshore Resource..., Change Leadership, Staff Training, Training Guides, Status Reporting, System Enhancements, Medicare Part D, Training & Development, ISPF, Statistics, Industrial Organization, Job Analysis, Research
Education
Grand Canyon University 2012 — 2016
Doctor of Philosophy (Ph.D.), General Psychology Emphasis in Industrial and Organizational Psychology, 3.90 (Core Classes complete, ABD, Dissertation phase)
Crown College 2009 — 2011
Master's Degree, Organizational Leadership, Summa Cum Laude GPA 3.95
Crown College 2002 — 2005
Bachelor of Science (B.S.), Management & Network Administration, Graduated Magna Cum Laude 3.85 GPA
North Hennepin Community College 1983 — 1984
Accounting, Physical Fitness, Generals
St. Cloud State University 1982 — 1983
Generals, Psychology
Delano High School 1980 — 1982
High School, Graduated with Honors, 3.9
Cigna February 2012 - Present
Aetna April 2008 - February 2012
Childrens Medical Center of Dallas October 2006 - March 2008
Starbucks Coffee Company September 2005 - October 2006
Skills
Healthcare, Medicaid, Inpatient, HIPAA, Medicare, Health Insurance, Managed Care, Insurance, Medicine, Customer Service, Healthcare Information..., Employee Benefits
Education
Dallas County Community College
Art
Extra Space Storage January 2012 - Present
Public Storage June 2006 - January 2012
Sleep Train October 2005 - June 2006
Family Christian May 2002 - June 2005
Aetna September 2001 - March 2002
Priority Health November 1997 - April 2001
AVIS May 1996 - September 1997
FHP Healthcare April 1991 - September 1994
Skills
Organization, Research & Planning, Communication, Negotiation, Sales, Leases, Critical Analysis, Customer Service, Compliance, Safety, Retail, Team Management, Operations Management, Microsoft Office, Merchandising, Presentations, Managed Healthcare, Public Speaking
Education
Cornerstone University
Bachelor of Science (B.S.), Business Management
Creston High School
Aetna June 2015 - Present
US Embassy Accra, Ghana April 2012 - February 2015
United States Army Pacific, International Military Affairs and Security Cooperation July 2008 - May 2010
United States Army Korea January 2005 - December 2005
United States Army Alaska September 2001 - May 2003
Theater Aviation Battalion May 2000 - September 2001
Wheeler Army May 1998 - May 2000
United States Army Pacific May 1996 - May 1998
Skills
Army, Military, National Security, International Relations, Political Science, Foreign Policy Analysis, Foreign Relations, Foreign Affairs, Asian Studies, Chinese history, Chinese culture, Greater China, Chinese Foreign Policy, Military Affairs, Intelligence, Aviation, Military Aviation, Foreign Military Sales, Conference Coordination, Change Management, Program Management, Maintenance Management, Program Development, Strategic Vision, Strategic Planning, Strategic Communications, Press Conferences, Talking Points, Executive Support, International..., Logistics Management, Intelligence Analysis, Counterinsurgency, Command
Education
Defense Language Institute 2003 — 2004
Associate of Arts (A.A.), Chinese (Mandarin), 3.9
United States Military Academy at West Point
Bachelor of Science (BS), Environmental Science
University of Hawaii at Manoa
Master of Arts (MA), Chinese Studies
Tuck School of Business at Dartmouth College August 2015 - Present
Aetna October 2013 - July 2015
Aetna January 2012 - October 2013
Aetna July 2011 - January 2012
Corcoran Sunshine Marketing Group November 2009 - July 2011
Verizon January 2008 - August 2008
Skills
Quickbase, Excel, PowerPoint, Adobe, SharePoint, Project Management, Microsoft Excel, Data Analysis, Medicare, Public Speaking, Leadership, Editing, Social Media
Education
The Tuck School of Business at Dartmouth 2015 — 2017
Master of Business Administration (MBA)
Dartmouth College 2005 — 2009
BA, English, Classical Studies
The Williams School 2000 — 2005
Booking.com January 2013 - Present
Aetna December 1998 - December 2012
Gottliebs Financial Service January 1996 - December 1998
Skills
Health Insurance, Call Center, Insurance, Medicare, Claim, Managed Care, Employee Benefits, Process Improvement, Customer Service, HIPAA, Health Savings Accounts, Customer Satisfaction, Outlook
Education
Davenport University
Associate of Science (A.S.), Business Management
Humana Inc March 2013 - Present
InSoHealth March 2012 - March 2013
Aetna January 2008 - March 2012
UnitedHealthcare November 2006 - January 2008
CIGNA Healthcare June 2002 - November 2006
Paradigm/Elite Underwriting January 1999 - June 2002
EPIC Life January 1996 - January 1999
Pioneer Financial Services January 1993 - January 1996
CPSI January 1990 - January 1993
PM Group January 1987 - January 1990
Skills
Employee Benefits, Insurance, Strategic Planning, Strategy, Leadership, Sales Operations, Sales, Account Management, Medicare, Benefits Administration, New Business Development, Sales Management
Education
Creighton University
Bachelor's Degree, Political Science
Micro Electronics Inc., April 2014 - Present
Columbus Financial Coach October 2011 - Present
JP Morgan Chase & Company June 2013 - December 2013
JP Morgan Chase & Company April 2009 - June 2013
Primerica March 2009 - April 2010
Aetna December 2002 - March 2009
B & C Communications July 2001 - May 2002
Two Way Radio Service, Inc June 2000 - July 2001
Skills
Training, Marketing, Coaching, Sales, Time Management, Marketing Strategy, Online Marketing, Account Management, Customer Service, Strategic Planning, Public Relations, Business Strategy, Finance, SEO, Entrepreneurship, Business Planning, CRM, Strategy, Insurance, Investments, Budgets, Customer Satisfaction, Sales Operations, Small Business, Leadership, Management, Business Development, Customer Relations, Organizational..., Problem Solving, Microsoft Office, Budgeting, Research, Leadership Development, Social Media Marketing, Blogging, Team Building, Mentoring, Word, Creative Problem Solving, Analysis, PowerPoint, Excel, Social Media, Personal Training, Published Author, technical support, Help Desk Support
Education
Franklin University 2002 — 2003
Bachelors of Science Degree, Marketing
McGill University 1995 — 1999
Undergraduate Certifticae in Public Relations Management., Public Relations Management
Dawson College 1991 — 1994
College Diploma (DEC)., Creative Arts
Glastonbury Public Schools February 2014 - Present
Milford CT Board of Education November 2007 - June 2014
Aetna July 2010 - September 2013
Connecticut Alliance for Business Opportunities (CABO) November 2010 - October 2012
Webster Bank March 2009 - June 2010
Webster November 2005 - March 2009
Unilever HPC 2003 - 2005
Helene Curtis 1988 - 1996
Jenner & Block 1987 - 1988
Allstate Insurance 1985 - 1987
Skills
Talent Management, Workforce Planning, Leadership Development, Human Resources, Organizational..., Deferred Compensation, Change Management, Employee Engagement, Organizational..., Coaching, Diversity & Inclusion, Recruiting, Employee Benefits, Employee Relations, Succession Planning, Process Improvement, Talent Acquisition, Executive Coaching, Onboarding, Organizational Design
Education
The University of Connecticut School of Business 2007 — 2012
MBA, MBA
Cornell University 2004 — 2005
Diversity Management Certification and CDP credential, Diversity
Northwestern University 1993 — 2001
Bachelor of Science, Organizational Behavior
Kaiser Permanente November 2006 - Present
Aetna January 2004 - November 2006
Comcast Cable January 1997 - January 2004
Comcast 1997 - 2004
Skills
Leadership Development, Training Delivery, Performance Management, Coaching, Training, Instructional Design, Program Management, Employee Training, Leadership, Cross-functional Team..., Change Management, Organizational..., Instructor-led Training, Performance Improvement, Process Improvement, Adult Education, Management Development, Executive Coaching, Team Building, Conflict Resolution, Career Development, Employee Engagement, Curriculum Design, Talent Management, Mentoring, Organizational Change, Learning and..., Instructional..., Project Management, Web-Based Training, Myers-Briggs Certified, Behavior-Based..., Performance Evaluation, Metrics Analysis, Budgets, Corporate Diversity, Presentations, Vendor Relations, Career Pathing, Adult Learning..., Needs Assessments, Analysis
Education
Daniel Webster College 2002 — 2004
Bachelor's of Science, Organizational Management
San Francisco State University 1994 — 1997
Communication and Media Studies
AmeriHealth Caritas August 2012 - Present
Mercy Fitzgerald Hospital 2005 - August 2015
Bravo Health April 2010 - June 2012
Aetna 2005 - 2010
Independence Blue Cross 2004 - 2005
Mercy Fitzgerald Hospital 2003 - 2005
Independence Blue Cross 2003 - 2004
Independence Blue Cross 2002 - 2003
Independence Blue Cross 2001 - 2002
Cayuga Medical Center at Ithaca 1993 - 2001
Skills
Managed Care, Disease Management, Healthcare, Medicare, Healthcare Management, Healthcare Information..., Health Policy, HIPAA, Hospitals, Health Insurance, Healthcare Analytics, Pay for Performance, Chronic Care Management, Transitional Care, Medical Practice..., Urgent Care, Product Development, Market Research, Wellness, eHealth, Vendor Management, Financial Modeling, Strategic Planning, Strategic Thinking, Service Operations, Performance Reporting, Business Case Design
Education
Cornell University 1999 — 2001
MHA, Health Services Administration
Cornell University 1996 — 1998
Bachelor's degree, Cell/Cellular and Molecular Biology
Cigna June 2014 - Present
CIGNA April 2012 - June 2014
The Hartford May 2008 - April 2012
The Hartford February 2004 - May 2008
Aetna June 2003 - September 2003
The Phoenix Companies June 2001 - January 2003
The Phoenix Companies 1999 - 2002
Skills
JavaScript, ASP, CSS, DHTML, Tealeaf, HTML, Web Analytics, SDLC, Visio, SharePoint, SOA, Business Analysis, Analysis, Software Documentation, Usability, Requirements Gathering, SQL, WebTrends Analytics, User Experience, Troubleshooting
Education
Quinnipiac University 1999 — 2002
Masters, Computer Information Systems
Dean College 1997 — 1999
Associates, Liberal Arts; Math / Science
ConnectiCare September 2013 - Present
ConnectiCare March 2013 - August 2013
ConnectiCare August 2010 - March 2013
Aetna September 1993 - February 2010
CIGNA 1986 - 1993
The Travelers 1980 - 1986
Skills
Training, Insurance, Health Insurance, Actuarial Science, Reinsurance, Employee Benefits, Product Development, Risk Management, Strategic Planning, Healthcare, Underwriting, Financial Analysis, Analysis, Medicare, Pricing, Claim, Strategy, Disability Insurance, Health Care Reform
Education
Dartmouth College 1976 — 1980
BA, Mathematics
Gilbert 1972 — 1976
Charles Drew Charter School July 2013 - May 2014
Davidson College October 2010 - August 2012
Aetna 2012 - 2012
Riddle & Schwartz, LLC June 2011 - August 2011
Costco Wholesale June 2009 - August 2009
Skills
Spanish, Political Science, Microsoft Office, Legal Research
Education
Davidson College 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
Woodward Academy
Qsource June 2015 - Present
WellCare April 2013 - June 2015
Aetna January 2009 - March 2013
BJC Behavioral Health 2006 - 2009
Skills
Healthcare, Behavioral Health, Case Management, Mental Health, Case Managment, Psychotherapy, Public Speaking, Hospitals, Mental Health Counseling, Utilization Management, Motivational..., Clinical Research, Crisis Intervention, Group Therapy, Family Therapy, Insurance, CBT, Employee Benefits, Motivational...
Education
Covenant Theological Seminary 2003 — 2005
Master of Arts (M.A.), Counseling Psychology
The University of Memphis 1996 — 2001
Bachelor of Arts (B.A.), Philosophy
White Station 1992 — 1996
Aetna May 2014 - Present
American Cancer Society September 2012 - October 2013
American Cancer Society June 2010 - September 2012
Garton Consulting Services August 2009 - June 2010
Faurecia July 2008 - August 2009
Skills
Customer Service, Strategic Planning, Non-profits, Leadership, Marketing Communications, Team Building, Nonprofits, Community Outreach, Budgets, Healthcare, Fundraising, Leadership Development, Project Planning, Editing, Volunteer Management, Healthcare Management, Coaching, Management, Clinical Research, Social Networking, Grant Writing, Staff Development, Outlook, Team Leadership, Organizational..., Recruiting, Public Health, Teaching, Program Development, Policy, Training, Strategy, Community Development, Proposal Writing, Program Evaluation, Hospitals, Analysis
Education
Cornell University Graduate School 2013 — 2014
Healthcare Leadership, Masters Certificate in Healthcare Leadership
Eastern Illinois University 2007 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida International University - College of Business Administration 2006 — 2007
Advanced Diploma in Business Administration, Management
University of Miami 2001 — 2005
Bachelor's Degree
Colonial Pipeline Company August 2012 - Present
Colonial Pipeline Company February 2012 - August 2012
Colonial Pipeline Company February 2012 - August 2012
Aetna, Inc January 2002 - February 2012
Aetna May 2002 - January 2012
Aetna Inc. April 1988 - January 2012
Great West Life and Annuity Insurance Company January 2000 - January 2002
Prudential Insurance Company January 1996 - January 2000
Prudential Insurance 1996 - 2000
Travelers Insurance Company/United Healthcare January 1990 - January 1996
Skills
Health Insurance, Disability Insurance, COBRA, Dentistry, Employee Benefits, PeopleSoft, Vision, Life Insurance, Disability, HIPAA, ERISA, Auditing, Billing Process, Health Savings Accounts, Account Management, Training, Employee Engagement, Insurance, Benefits Administration, Brokers, Claim, Managed Care, Human Resources, Medicare, Workers Compensation, Management, Employee Wellness, New Hire Orientations, Selling, Self-funded, Flexible Spending..., Underwriting, PPO, Strategy, Sales, Analysis, Strategic Planning, Customer Retention, Health Policy
Education
Dekalb Community College 1989 — 1990
Dekalb Community College
Business Administration
Paychex July 2014 - Present
Basinger Insurance Agency, Inc. July 2012 - July 2014
Aetna Global Benefits March 2005 - July 2012
Aetna January 2002 - March 2005
Aetna July 1997 - January 2001
ARAMARK 1986 - 1996
Skills
Health Insurance, Employee Benefits, Insurance, Self-funded, Disability Insurance, Underwriting, Brokers, Health Savings Accounts, Account Management, Group Medical, Claim, Benefits Administration, Vendor Management, HMO, New Business Development, Strategic Planning, Benefits Design, Sales Management, Process Improvement, Sales, Workers Compensation, Managed Care, Reinsurance, Life Insurance, Term Life Insurance, Long-term Care, Group Insurance, Medicare, Commercial Insurance, COBRA, Property & Casualty...
Education
Dallas Baptist University 1983 — 1987
Bachelor, Business Administration
Aetna Life Insurance March 2008 - Present
Aetna April 2009 - February 2012
Skills
Health Insurance, Insurance, Project Management
Education
Cornell University 1985 — 1989
Aetna December 2013 - Present
Aetna March 2013 - Present
Aetna April 2012 - March 2013
Aetna January 2010 - May 2012
Aetna September 2004 - March 2010
Deloitte Consulting September 1994 - August 2004
Skills
Strategic Planning, Managed Care, Segmentation, Health Insurance, Medicare, Health Policy, Strategy, Business Strategy, Mergers, Management Consulting, Program Management, Competitive Analysis, Marketing, Product Management, Business Development, Leadership, Analytics, Insurance, Mergers & Acquisitions, Healthcare, Employee Benefits, Process Improvement, Cross-functional Team..., Executive Management, Sales, Healthcare Industry, Consulting, Data Analysis, Business Process..., Claim, Network Development
Education
Duke University - The Fuqua School of Business 1996 — 1998
MBA, Strategy & Marketing
Dartmouth College 1990 — 1994
BA, Romance Languages
Aetna June 2010 - Present
Bellevue Womens Hospital March 2006 - October 2010
Community Health Center Home Care January 2008 - December 2008
Albany Medical Center June 2004 - December 2005
Skills
Healthcare, ICU, Telemetry, Nursing, Pediatrics, Inpatient, Registered Nurses, Patient Advocacy, Cardiology, PowerPoint, Photoshop, Photography, Utilization Management, CPR Certified, Microsoft Office, Whole Foods, Web Design, Computers, Teaching, Neonatal Nursing, NICU, nursing informatics, Case Management, Information Technology, Web Applications
Education
Penn State University 2013 — 2014
Bachelor of Science (BS), Nursing Informatics Technology, 3.76
Fulton Montgomery Community College 2000 — 2004
AAS, Nursing
Daemen College 1996 — 1998
Physical Therapy
Amsterdam High School
Regents Diploma, Regents Studies
Aetna
Skills
Negotiation, Insurance, Risk Management, Process Improvement, Vendor Management, Account Management, Business Process..., Customer Service, Team Building, Cross-functional Team..., Employee Benefits, Project Management, Change Management
Education
Davidson College 1985 — 1989
Aetna January 2014 - Present
Aetna September 2011 - January 2014
Aetna July 1997 - October 2011
AHIP 2009 - 2010
Southern California Permanente Medical Group 1990 - 1997
Skills
Medicare, Nursing, Utilization Management, Disease Management, Managed Care, Healthcare Management, Health Policy, Healthcare, Provider Relations, Healthcare Information..., Health Insurance, Healthcare Consulting, Medicare Part D, Medicare Advantage, Medicine, Case Management, Case Managment, Physicians, Home Care
Education
David Geffen School of Medicine at UCLA 1986 — 1990
MD, Medicine
University of Southern California 1982 — 1986
BSBME, Biomedical Engineering; Religion (minor)
GMO 2006 - Present
Special Olympics Massachusetts 2006 - 2014
Loomis Sayles 2003 - 2006
CDC IXIS 1999 - 2003
Diversified Investment Advisors 1991 - 1998
Aetna 1987 - 1991
Skills
Alternative Investments, Hedge Funds, Asset Managment, Mutual Funds, Fixed Income, Equities, Investments, Asset Allocation, Series 7, Investment Strategies, Capital Markets, Venture Capital
Education
Dartmouth College 1983 — 1987
BA, Economics/Government
Minnechaug Regional High School 1980 — 1983
The Advisory Board Company 2012 - Present
Health Evolution Partners 2008 - 2012
Aetna Ventures, LLC 2005 - 2008
Aetna 2003 - 2005
McKinsey & Company 2000 - 2003
PrincipalCare Incorporated 1995 - 1998
MedAlliance Inc. 1994 - 1995
Education
Dartmouth College 1990 — 1994
Harvard Business School
Master of Business Administration (MBA)
Humana November 2010 - Present
iHealth Technologies July 2009 - November 2010
iHealth Technologies 2004 - July 2009
ACS January 2003 - August 2004
Aetna April 1999 - September 2002
Mutual of Omaha June 1978 - May 1998
Education
Creighton University 1993 — 1993
Masters, Computer Systems Management
University of Nebraska at Omaha 1987 — 1987
Bachelor of Science, Applied Mathematics
Aetna May 2013 - Present
Coventry Health Care October 2012 - Present
Coventry Health Care December 2005 - October 2012
Strategic Capital Allocation Group, LLC 2004 - 2005
IDX Systems 2004 - 2005
MEDITECH 1996 - 2004
Skills
Healthcare IT, Documentation, Programming, Databases, Analysis, Meditech, Software Development, MUMPS, IDX, Visio, HL7, Windows, Healthcare Information..., Project Management, Integration, Software Documentation, Microsoft SQL Server, Software Project..., Healthcare Industry, Program Management, Requirements Analysis, HIPAA, Process Improvement, Requirements Gathering, SharePoint, Software Implementation, SDLC, Business Analysis, IT Management, SQL, Agile Methodologies
Education
University of Massachusetts, Amherst 1993 — 1996
BS, Biology
Corning Community College 1991 — 1993
AS, Math and Science
United Healthcare July 2007 - Present
Aetna March 2004 - July 2007
Aetna 2003 - 2007
Skills
Health Insurance, Managed Care, Insurance, Medicare, Healthcare, Medicaid, SDLC, Process Improvement, Visio, Project Management, Data Analysis, Business Analysis, Claim, Health Policy, Employee Benefits
Education
Dallas County Community College 1991 — 1993
Business/Commerce, General
Dallas County Community College
USDOL, EBSA 1996 - Present
Aetna 1992 - 1996
Aetna 1991 - 1992
Employee Benefit Research Institute 1984 - 1991
Skills
Policy Analysis, Policy, Government, Employee Benefits, Investments, Public Policy, Management, Program Evaluation, Analysis, Economic Development, Economics, Pensions, Legislative Relations, Econometrics, Research, Legislation, Data Analysis, Financial Services, Health Policy, Politics, Stata
Education
The Johns Hopkins University 1998 — 2001
MA
Dartmouth College 1979 — 1984
BA
Aetna September 2014 - Present
Mercer August 2012 - September 2014
Healthfirst April 2008 - August 2012
Innovatix (Medicare Part D and Specialty Pharmacy Network) December 2005 - April 2008
UnitedHealthcare (AmeriChoice) June 2005 - December 2005
Skills
Medicare, Managed Care, Strategic Planning, Healthcare, Management, Social Media, Marketing Strategy, Healthcare Management, Process Improvement, Team Building, Web Content, Corporate Communications, Employee Benefits, Leadership, Insurance, Marketing Communications, Account Management, Digital Marketing, Marketing, Strategy
Education
Davidson College 2001 — 2005
B.A., English and Political Science
Carlisle High School
Centerlight Health System January 2015 - Present
Centerlight Health System November 2014 - January 2015
Marcia Wade MD MMM Medical Management Consultant April 2014 - November 2014
VillageCare January 2012 - March 2014
Aetna September 2007 - June 2011
Horizon Blue Cross Blue Shield of NJ 2005 - 2007
Skills
Medicare, Healthcare Management, Healthcare, Medical Management, Utilization Management, Disease Management, Care Management, Internal Medicine, Health Insurance, Case Management, Managed Care, Medicaid, Health Policy, Physicians, Hospitals, Clinical Research, Medicine, Healthcare Information..., HIPAA, Healthcare Consulting, Medicare Advantage
Education
Tulane University School of Health Systems Management 1996 — 2000
Master’s Degree (MMM), Medical Management
Boston University Dept of Pulmonary Medicine 1981 — 1983
Pulmonary Fellowship, Pulmonology
The New York Hospital/ Cornell Medical Center 1978 — 1981
Internal medicine residency
Yale University School of Medicine 1974 — 1978
MD
Cornell University 1970 — 1974
BA with distinction in all subjects, Genetics; Biology
Aetna January 2003 - Present
CIGNA Healthcare 1999 - 2003
Prudential Healthcare 1996 - 1998
Up With People 1995 - 1996
Principal Financial Group 1993 - 1995
Skills
Executive Management, Product Management, Finance, Training, Analysis, Insurance, Leadership Development, Underwriting, Financial Modeling, Customer Service, P&L Management, Financial Analysis, Disability Insurance, Leadership, Strategy
Education
DePaul University 1998 — 2001
MBA, Leadership and Change Management
Creighton University 1989 — 1993
BSBA, Finance
Catholic Health East/Trinity Health February 2011 - Present
Princeton Healthcare System May 2005 - November 2010
Aetna September 2005 - August 2008
Berlitz International January 2006 - May 2008
MetLife September 1987 - December 2001
Education
School of Data Programming 1997 — 1997
Diploma, Data Processing/Programming
William Paterson University of New Jersey 1981 — 1983
County College of Morris 1979 — 1981
Associates, Business/Accounting
Foundation Software April 2007 - Present
The Pampered Chef April 1999 - Present
Selman & Company July 2004 - April 2007
Health Design Plus April 2003 - June 2005
Aetna March 1998 - December 2002
Central Reserve Life June 1994 - March 1998
Education
Cuyahoga Community College 1993 — 2011
Pre Nursing, English, Accounting
Aetna September 2014 - Present
Bunge August 2013 - August 2014
Bunge - Global Grains and Oilseeds July 2010 - July 2013
Bunge - Bunge Global Agribusiness September 2008 - June 2010
Lehman Brothers July 2005 - May 2008
Lehman Brothers August 2000 - June 2005
Skills
Mergers, Commodities, Debt, Chemicals, Corporate Finance, Equities, Valuation, Financial Analysis, Financial Modeling, Corporate Development, Commodity, Strategic Financial..., Project Finance, Mergers & Acquisitions, Treasury, Bloomberg, Strategic Planning, Fixed Income, Derivatives, Trading, Analysis, Business Development, Asset Management, Hedging, Finance, Business Analysis, Financial Structuring, Financial Services, Emerging Markets, Investment Banking, LBO
Education
New York University - Leonard N. Stern School of Business 2005 — 2008
MBA, Finance
ESADE Business School 2012 — 2013
Leadership Development Program, General Management
Dartmouth College 1996 — 2000
BA
UnitedHealthcare May 2014 - Present
UnitedHealthcare 2007 - Present
Excellus BCBS 2004 - 2007
HealthNow New York Inc. 1999 - 2005
UNYHEALTH, LLC 1997 - 1999
Aetna 1987 - 1997
Skills
Managed Care, EMR, Strategy, Health Policy, Leadership, Employee Benefits, Medicaid, Health Insurance, Account Management, Insurance, Healthcare, Disease Management, HIPAA, Medicare, Healthcare Information..., Utilization Management, Healthcare Management, Hospitals, Healthcare Industry, Physician Relations, Long-term Care, Healthcare Consulting, Disability Insurance, HMO, Provider Relations, Process Improvement
Education
Dartmouth College 2012 — 2014
Masters in Health Care Delivery Science, Health Care Delivery Science
Le Moyne College 1998 — 2004
MBA, Business
State University of New York College at Buffalo 1980 — 1984
BS, Nursing
AZZAR STORE EQUIPMENT, INC. August 2007 - Present
Car City September 1997 - June 2006
Grand Rapids Foam Technologies June 1989 - April 1997
Aetna August 1977 - April 1989
Skills
Customer Service, Administrative Support, Word, Excel, Customer Relations, Outlook, Event Planning, Data Entry, Telephone Skills, Invoicing, Accounts Payable, Accounts Receivable, Billing, Research, Purchasing, Newsletters, Writing, Retail, Non-profits, Insurance, Microsoft Word, Microsoft Excel, Administrative..., Expense Reports, Travel Arrangements, Calendaring, Filing, Receptionist Duties, 10 Key, Confidentiality, Calendars, Office Equipment, Executive..., Executive Level..., File Management, Appointment Scheduling, Switchboard, Copying, Fax, Ordering Office Supplies, Photocopier, Switchboard Operator, Business Correspondence, Postage Meter, Meeting Scheduling, Audio Typing, Multi-line Phone, Mail Merge, Invoice Processing, Supplies
Education
Davenport University 1972 — 1973
Legal Secretary
Northview High School 1967 — 1971
diploma, general business
UnitedHealth Group/OptumHealth Collaborative Care October 2012 - Present
UnitedHealth Group/Evercare April 2011 - October 2012
Vistakon 2008 - 2009
LifeScan December 2003 - January 2008
Aetna 1998 - 2002
Skills
Managed Care, Hospitals, Healthcare, Healthcare Information..., EHR, Medicare, Healthcare Management, Healthcare Consulting, Medical Devices, Healthcare Industry, Negotiation, Sales Operations, Cardiology, New Business Development, Executive Coaching, Product Launch, Diabetes, Orthopedic, Physicians, HIPAA, Physician Relations, Strategic Planning, Management
Education
Cuyahoga Community College 2010 — 2011
Certificate, Health Information Technology - Implementation Support Specialist
Ohio University 2009 — 2011
MHA, Masters Health Adminsitration
Eastern Michigan University 1995 — 1997
BS, Health Administration/Gerontology
Aetna September 2014 - Present
University Hospital Elyria Medical Center January 2009 - Present
St. Vincent Charity Hospital July 1978 - August 2006
Skills
Healthcare, Critical Care, Cath Lab, EMR, Hospitals, Ambulatory, EHR, Epic Systems, Healthcare Information..., Nursing, Telemetry, Clinical Research, CCU
Education
St. Johns College/Pepper Pike,OH 1974 — 1978
BSN, nursing
Cuyahoga Community College 2011 — 2011
Certificate as a HIT Practitioner/Clinician Consultant
Cuyahoga Community College
Certificate, HIT Clinical Consultant
Aetna January 2000 - Present
Skills
Contract Negotiation, Strategic Planning, Data Analysis
Education
Davenport University-Eastern Region
Masters Business Administration, Concentration in Economics and Health Care Management
United Healthcare Group June 2013 - Present
Greensboro Orthopedics October 2013 - June 2014
Me November 2011 - October 2012
Aetna November 1989 - November 2011
Aetna Inc November 1989 - November 1989
Skills
Health Insurance, ICD-9, Medical Terminology, Insurance, Healthcare, Customer Service, Outlook, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Performance Management, Research
Education
Covenant College 2003 — 2005
Bachelor of Science, Organizational Management
Western Carolina University 1978 — 1982
Molina Healthcare March 2014 - Present
Molina Healthcare January 2013 - Present
UnitedHealthcare November 2012 - January 2013
Humana March 2011 - December 2012
Humana March 2011 - December 2011
Aetna August 2009 - September 2010
Pathways Consulting Serices August 2009 - March 2010
Optimus EMR March 2007 - September 2009
Skills
Medicare, Quality Management, Quality Auditing, Software Implementation, Software Traning, Microsoft Office, Gap Analysis, Management, Training, Managed Care, HEDIS, Medicaid, Utilization Management, Team Building, Leadership, SharePoint, Software Documentation, EMR, Case Managment, Quality Improvement, EHR, Utilization Review, Medicaid Managed Care, Team Leadership, Nursing, Healthcare, Healthcare Information..., Informatics, HMO, Healthcare Industry, Performance Improvement, HIPAA, Case Management
Education
St. Joseph's College- Cincinnati Oh 1993 — 1995
Nursing Management
Cuyahoga Community College 1972 — 1975
Associate's degree, Registered Nursing/Registered Nurse, 3.7
Google August 2014 - August 2015
Aetna November 2013 - August 2014
Aetna February 2013 - November 2013
Aetna June 2012 - February 2013
Cornell University August 2009 - December 2011
Cummins Inc. June 2011 - August 2011
EEOC January 2011 - May 2011
Proskauer Rose LLP January 2011 - January 2011
Skills
AIRS CIR, Yellow Belt, Organizational..., Workforce Planning, Human Resources, PowerPoint, Research, Employee Relations, Microsoft Office, Microsoft Excel, Employment Law, Microsoft Word, Talent Management, Conflict Resolution, Data Analysis, Certified DISC..., Talent Acquisition, Interviews, Leadership Development, College Recruiting, Healthcare Information..., Leadership, Recruiting, Onboarding, Training
Education
University of Pennsylvania Law School 2015 — 2018
Juris Doctor (J.D.)
University of Pennsylvania - The Wharton School
Master of Business Administration (M.B.A.)
Cornell University 2009 — 2012
BS, Industrial and Labor Relations
Warwick Business School 2012 — 2012
Business, Management, Marketing, and Related Support Services
Towson University 2008 — 2009
Business and Economics
Adirondack Periodontics September 2010 - Present
Hunt Country Vineyards 2008 - Present
CVPH Medical Center June 2009 - September 2010
Feather Tick 'N Thyme Bed & Breakfast 1997 - 2004
Aetna 1981 - 1986
Skills
Fundraising, Customer Service, Microsoft Word, Teamwork, Organizing, Vice President...
Education
Corning Community College
AS, Business Administration
West High School
Colonial Life 2012 - Present
BNI 2013 - 2013
Employee Health Insurance Management, Inc. March 2010 - August 2012
Aetna January 2009 - November 2009
Blue Cross Blue Shield of Michigan June 2007 - May 2008
Cambridge Consulting Group March 2001 - April 2007
Meritain Health May 2000 - March 2001
Unum March 1992 - May 2000
Marketing Network, Inc. 1988 - 1992
Advertising Audit Service 1985 - 1988
Skills
Employee Benefits, Customer Retention, Customer Satisfaction, Health Insurance, Disability Insurance, Insurance, Term Life Insurance, Long-term Care, Health Savings Accounts, Benefits Administration, Brokers, Managed Care, General Insurance, Healthcare, Group Medical, Commercial Insurance, Account Management, COBRA, Life Insurance, Medicare Part D, Health Care Reform, Medicare, HIPAA, Open Enrollment, Underwriting, Flexible Spending..., Human Resources, CRM, Marketing, ERISA, Claim, Group Insurance, Training, Management, Sales, Strategic Planning, Accident, Critical Illness, Whole Life
Education
Davenport University 1996 — 2003
BBA, Management & Marketing
Walled Lake Central
Aetna January 2013 - Present
Blue Isle Apartment Homes May 2011 - May 2012
First Service Residential October 2009 - May 2011
Verizon August 1996 - September 2009
Skills
Typing 72 wpm,..., Sales Management, Operations Management, Microsoft Office, Microsoft Word, Outlook, Microsoft Excel, Leadership, Call Centers, Editing, Public Speaking, Training, PowerPoint, Customer Service, Team Building, Social Media, Access, Software Documentation
Education
Fordham University 2004 — 2008
B.A., Organizational Leadership
CUNY Bronx Community College 1994 — 1997
Associates, Education
Aetna May 1986 - March 1993
Skills
Microsoft Excel, Microsoft Word, PowerPoint
Education
Creighton University 1982 — 1986
BSBA, Finance
Aetna October 2011 - Present
Solucia Consulting August 2005 - November 2011
Skills
Actuarial Science, Predictive Modeling, SAS, Health Insurance, Data Analysis, Statistics, Healthcare, Employee Benefits, Music, Performing Arts, Actuarial, Animal Behavior, Evolutionary Biology, Ornithology, Insurance, Microsoft Excel, Risk Management, Access, Analysis, Financial Modeling
Education
University of California, Santa Barbara 1993 — 1996
M.A., Evolutionary and Behavioral Ecology
Cornell University 1988 — 1992
MS, Statistics
Indiana University Bloomington 1980 — 1985
BS, Geology, Mathematics
United Healthcare International October 2011 - Present
Dell Services September 2009 - October 2011
Aetna October 1980 - September 2009
Skills
Claim, Health Insurance, Insurance, Process Improvement
Education
Dallas Baptist University 1978 — 1990
BBA
Horizon Blue Cross Blue Shield of New Jersey 2012 - Present
Horizon Blue Cross Blue Shield of New Jersey September 2006 - 2011
Aetna 1999 - September 2006
Skills
Underwriting, Insurance, Property & Casualty..., Claim, Health Insurance, Commercial Lines, Reinsurance, Commercial Insurance, Brokers, Workers Compensation, Claims Management, General Insurance
Education
County College of Morris
Associate of Arts (AA), Business Administration and Management, General
Aetna June 2015 - Present
Coventry Health Care, an Aetna Company June 2009 - June 2015
Skills
Access, Microsoft SQL Server, Visual Studio, VBA, vb, Public Speaking, Microsoft Office, Customer Service, Accounting, Analytics
Education
Dakota State University 2014 — 2016
Bachelor's Degree, Computer Science
Ivy Tech Community College
Associates, Accounting
Aetna July 1997 - Present
Aetna January 1996 - June 1997
Aetna December 1993 - December 1995
Aetna June 1993 - November 1993
Prudential Financial August 1989 - December 1992
Skills
Health Insurance, Team Building, Strategic Planning, Employee Benefits, Account Management, Process Improvement, Coaching, Sales, Sales Management, Training, Marketing, Risk Management, Vendor Management, Project Management, Marketing Strategy, Team Leadership, Management, Advertising, Program Management, Marketing Communications, Strategy, Email Marketing, Outlook, Health Savings Accounts, Self-funded, Group Medical, Managed Care, Insurance
Education
Cumberland County College 1991 — 1992
Rowan University 1987 — 1988
Aetna July 1991 - Present
Skills
Leadership Development, Technical Leadership, Computer Science, Internal Communications, Supervisory Skills, Project Planning, Team Leadership, Management, Performance Management, Change Management, Information Technology, IT Management, Vendor Management, Leadership, Project Management, Process Improvement, Business Analysis, Training, Customer Service, Strategic Planning, Visio, Business Process...
Education
Saint Leo University 1998 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Danville Community College 1981 — 1983
Certificate, Data Processing and Data Processing Technology/Technician
Danville Community College
Associate's degree, Data Processing
The Benefits Consulting Group - BCG Advisors 2002 - 2012
Aetna 1995 - 2001
Skills
ACT Database, Microsoft Office, Property & Casualty..., Computer Vision, HealthConnect, Licensed Life & Health..., Licensed Property &..., Life Insurance, Customer Retention, Human Resources, Payroll, Customer Service, Account Management, Marketing
Education
Montclair State University 1978 — 1983
Bachelor of Science (BS), Business Administration Office Systems, 3.2
County College of Morris 1974 — 1978
Associate of Arts (A.A.), Business Administration and Management, General, 3.2
Amerigroup Corporation February 2002 - Present
Aetna February 1998 - February 2002
Skills
Medicaid, Managed Care, HIPAA, Medical Terminology, Case Managment, Utilization Management, Provider Relations, Medicare, Healthcare, Healthcare Management, Medical Records, Medicaid Managed Care, Case Management
Education
County College of Morris 1984 — 1986
Dover Business College
Associate of Arts (AA), Fashion retail Management
Amerigroup February 2002 - Present
Amerigroup February 2002 - Present
Aetna May 1996 - February 2002
Commercial Life Insurance January 1990 - May 1996
Skills
Microsoft Word, Microsoft Excel, Medicare, Medical Terminology, Medicaid, Medical Billing, Computers, Customer Service, Employee Benefits, Internal Audit, Microsoft Office
Education
Dover Business College 1988 — 1989
Associate's degree, Fashion Retail Management
County College of Morris 1984 — 1986
Registered Nursing/Registered Nurse
Ellis Hospital June 2011 - Present
Aetna March 2010 - June 2011
Empire Blue Cross July 2008 - April 2010
Skills
CCM
Education
State University of New York College at Oneonta 1984 — 1988
Bachelor of Science (BS), Biology
CUNY Bronx Community College 1971 — 1973
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Aetna October 2013 - Present
Mercer October 2012 - September 2013
Blue Cross and Blue Shield May 2011 - August 2011
CIGNA Healthcare July 2008 - June 2010
Skills
Analytics, Healthcare, Process Improvement, Management Consulting, Business Strategy, Business Analysis, Financial Modeling, Microsoft Excel, Provider Network..., Medical Plan Product..., SQL, Access
Education
Cornell University
Master's degree
Pepperdine University
Bachelor's degree
Healthspan October 2013 - Present
Kaiser Permanente February 2013 - October 2013
The J.P. Farley Corporation November 2011 - February 2013
Visiting Nurse Association of Ohio September 1987 - November 2010
Aetna 1997 - 2002
Skills
Nursing, Certified Case Manager..., Healthcare Management, Healthcare, Inpatient, EMR, PALS, Hospitals, Critical Care, Patient Safety, Medical-Surgical, Medical/Surgical, Healthcare Consulting, ICU, Home Care
Education
University of Arkansas at Fayetteville 1981 — 1983
Associate's Degree, Registered Nursing/Registered Nurse
Cuyahoga Community College 1970 — 1972
Nursing
Town of Manchester Health Department June 2006 - August 2007
Sodexho Healthcare Training July 2003 - June 2006
Aetna 1991 - 2001
Skills
Outlook, Microsoft Office..., Organizational..., Streamlining Operations, Non-profit Volunteering, Parent-Teacher..., Computer Network..., coupons, PTO/PTA Volunteer...
Education
Dean College
Associate's Degree, Computer Information Systems Support
Quinnipiac University - School of Business
Bachelor's Degree, Computer Science
Aetna December 1999 - Present
Education
Cornell University ILR School
Bachelor's Degree, Industrial and Labor Relations
Aetna Life Insurance Company June 2014 - Present
Aetna Life Insurance Company May 2005 - Present
Aetna May 2005 - March 2013
Skills
Java, .NET, Visual C#, Microsoft Office, Microsoft SQL Server, SQL Server Management..., Crystal Reports, Business Objects, Data Analysis, Database Design, Database Administration
Education
Daniel Webster College 2002 — 2006
Bachelor of Science (BS), Computer Science
Integral Quality Care July 2015 - Present
Integral Quality Care December 2013 - July 2015
Aetna October 2011 - December 2013
BayCare Health System February 2002 - August 2013
Aetna September 2007 - October 2011
BayCare Health System November 1997 - February 2002
Skills
Case Management, Nursing, Healthcare, Hospitals, Registered Nurses, Patient Safety, Perinatal, Disease Management, Management, Inpatient, Home Care, Acute Care, Medicaid, Managed Care, Clinical Research
Education
Hillsborough Community College 1999 — 2001
Associate’s Degree, Registered Nursing/Registered Nurse
D G Erwin Technical Center 1996 — 1997
Licensed Practical/Vocational Nurse Training