Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
American InterContinental University 2014 - Present
American InterContinental University 2010 - 2014
Aetna 2009 - 2011
PRWT Services, Inc. 2008 - 2008
Catholic Charities of the Archdiocese of Chicago 2006 - 2007
Alzheimer's Association 2001 - 2007
Alzheimer's Association 1999 - 2001
Skills
Training, Public Speaking, Staff Development, Admissions, Leadership Development, Microsoft Office, Customer Service, Interviews, Higher Education, Conflict Resolution, Leadership, Career Counseling, Adult Education, Microsoft Word, Team Building, Microsoft Excel, Educational Leadership, Management, Student Affairs, PeopleSoft, Nonprofits, Enrollment Management, Program Management, Coaching, Access, Analysis, Software Documentation, Resume Writing, Time Management, CampusVue, Event Planning, Policy, Career Development, Campus, Supervisory Skills, Budgets, Employee Training, Retaining Customers, Project Management, Strategic Planning, Academic Advising
Education
Jones International University
MBA Certificate in Project Management
National Louis University
Master of Science (MS), Management
National Louis University
Bachelor of Arts (B.A.), Management
Robert Morris University - Illinois
Associate of Arts (A.A.)
University of Illinois at Chicago
Certificate, Nonprofit Management
Healthx June 2013 - May 2014
Univita Health Inc January 2012 - June 2013
O'Daniel Automotive Group January 2011 - December 2011
Klopfenstein Home Rooms June 2009 - January 2011
Aetna November 2006 - February 2009
Skills
Customer Satisfaction, Vehicles, Customer Service, Microsoft Excel, Warranty, Microsoft Office, Sales, Retail, PowerPoint, Microsoft Word, Customer Communication, Appointment Scheduling, Leadership, Teamwork, Leading Meetings, Meeting Scheduling, Troubleshooting, Quality Control, Training, Healthcare, Cash Handling Experience, Time Management, Telephone Skills, Web Support, Salesforce.com, Account Management, Receptionist Duties, Administrative Work
Education
Kaplan University 2006 — 2007
Business Administration Human Resources
Taylor University Fort Wayne 2000 — 2003
Elementary Education and Teaching
Atria Senior Living June 2014 - Present
Aetna November 2011 - June 2014
ResCare March 2008 - November 2011
Skills
Outlook, Customer Service, Office Management, Microsoft Excel, Microsoft Office, PowerPoint, Access, Event Planning, Human Resources, Invoicing, Confidentiality, Healthcare, Calendars, Marketing, Data Entry, Administrative...
Education
Jefferson Community College
Sullivan University
optumrxemployment.com November 2014 - Present
Incepture with Florida Blue August 2013 - October 2014
Life & Specialty ventures June 2008 - June 2013
Aetna June 1985 - October 2007
Skills
Microsoft Office, Excel, 10 Key, Fax, Outlook, Customer Service, Non-profits, Operations, Teamwork, Team Leadership, Writing, cashier, receptionist, Dental claim processor, financial treasure at..., Past Booster President..., mortgage broker class, Claim, Analysis, Data Entry, Employee Benefits, HIPAA, Health Insurance, Healthcare, Insurance, Medicare, Policy, Training
Education
Jones College-Jacksonville 1976 — 1978
Associate of Science (AS), Administrative Assistant and Secretarial Science, General
Jean Ribault Sr High School 1973 — 1976
high School, graduated
Montesorri School of Greater Hartford June 2014 - Present
Currently in the Job Market August 2013 - June 2014
CB Richard Ellis July 2009 - July 2013
Aetna March 1986 - September 2006
Skills
Corporate Real Estate, Property Management, Real Estate Development, Facilities Management, Leases, Real Estate Transactions, Real Estate, Contract Negotiation, Customer Service, Contract Management, Operations Management, Project Coordination, Quality Consulting, Process Consulting, Lease Administration, Business Administration, Office Administration, Project Management, Program Management, Microsoft Excel, Training, Management, Team Building, Leadership, Public Speaking
Education
Johnson and Wales University 1981 — 1985
Bachelor of Science (BS), Business Administration and Management, General
Aetna September 2014 - Present
Capital blue cross January 2012 - March 2014
Aetna Health insurance July 2007 - September 2011
Skills
Health Insurance, Insurance, Medicare, HIPAA, Customer Service, Access, Call Centers, Software Documentation, Process Improvement, Employee Benefits, Data Entry, Outlook, Provider Relations, HMO, Claim, Healthcare, Medicaid, PPO, Medicare Part D, Medical Terminology, ICD-9, Medical Billing, Telephone Skills, Hospitals, Healthcare Industry, Health Policy, Medical Coding, Health Savings Accounts, Pharmacy Benefit..., Cpr Certified, Healthcare Information...
Education
Kaplan University 2013 — 2015
Associate of Science (AS), Nursing
Aetna April 1998 - Present
presbyterian village redford 1997 - April 1998
Education
kaplan university 2005 — 2010
Bachelor's degree, crime scene investigation
Henry Ford Community College 1999 — 2004
Associate's degree, Law enforcement
Children's Aid and Family Services February 2013 - Present
Allied Barton Security June 2004 - April 2014
Chubb Insurance May 2009 - August 2011
Aetna August 2008 - December 2009
Skills
Customer Service, Crisis Intervention, Behavioral Health, Adolescents, Social Services, Psychotherapy, Leadership, Event Planning
Education
Seton Hall University 2014 — 2016
BSN, Registered Nursing/Registered Nurse, 3.2
Kean University 2006 — 2008
Bachelor's degree, Psychology minor in Biology, 3.0/4.0
Mecklenburg County ABC October 2013 - Present
Mecklenburg ABC Board January 2013 - Present
Carolinas Healthcare System January 2002 - January 2013
Aetna Insulated Wire Inc January 1999 - January 2002
Aetna January 1998 - January 1999
Aetna January 1996 - January 1998
Skills
Healthcare, Medical Terminology, Medicine, Managed Care, Healthcare Consulting, PowerPoint, Healthcare Management, Process Improvement, Healthcare Information..., EMR, HIPAA, Data Analysis, Revenue Cycle, Hospitals, Microsoft Excel, Healthcare Industry, Public Speaking, Clinical Research, EHR, Inpatient, Medicaid, Medicare, Oncology, Hospital Reimbursement
Education
Kaplan University 2010 — 2012
Bachelors of Health Science
Kaplan University
BA, Health Sciences
Zenith Insurance Company (United States) November 1995 - Present
Aetna 1987 - 1995
Geophysical Services Inc. January 1985 - December 1987
Skills
Claims Management, Workers Compensation, Claim, Subrogation, Litigation Management, Property & Casualty..., Liability, Legal Liability, Claim Investigation, Commercial Insurance, Casualty, Insurance, Commercial Lines, General Insurance, Professional Liability, Insurance Law, Managed Care, Reinsurance, Product Liability, Claims Resolution, Liability Analysis, Workers' Compensation..., D&O, Claims Handling, Employment Practices..., Inland Marine, Captives, Property Damage, Casualty Insurance
Education
Kansas State University 1982 — 1984
Bachelor of Applied Science (BASc), Geophysics and Seismology
Aetna February 2014 - Present
Aetna September 2012 - February 2014
Aetna November 2010 - October 2012
Aetna June 2008 - November 2010
Aetna June 2007 - June 2008
Aetna December 2005 - June 2007
Plainville Board of Education 2004 - 2005
West Hartford Science Center 2003 - 2004
Town of South Windsor 2001 - 2002
Skills
Microsoft Office, PowerPoint, Publisher, Visio, Newsletters, Flash, Dreamweaver, Captivate, FrontPage, Quickbase, SharePoint, Photoshop, Java, InDesign, Illustrator, HTML, Web Content Management, Public Speaking, Public Relations, Training & Development, Web Design, Web Development, Event Planning, Email Marketing, Corporate Communications, Marketing Communications, Program Development, Training Program..., Social Networking, Office Administration, Project Coordination, Sales Support, QCC certified, Vendor Relations, Process Improvement, Insurance, Training, Employee Training, Budgets, CMS, Marketing
Education
The University of Connecticut 1997 — 2000
BACHELOR OF SCIENCE; graduate program, HUMAN DEVELOPMENT AND FAMILY RELATIONS; Psychology; education
Keene State College 1995 — 1997
N/A, Psychology
Louis Plung & Company, LLP January 2015 - Present
Aetna May 2014 - December 2014
Reynolds Polymer Technology August 2013 - November 2013
TitanX Engine Cooling August 2010 - January 2013
Skills
Sales, Marketing, Market Analysis, Public Relations, Trade Shows, Competitive Analysis, Direct Marketing, Lead Generation, Marketing Communications, Marketing Strategy, Sales Presentations, New Business Development
Education
John Carroll University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Marketing
Aetna 2008 - 2009
Skills
Call Centers, Data Analysis, Pharmacy Technicians, Customer Satisfaction, Customer Retention, Customer Service, Data Entry, Microsoft Excel, Account Management, Health Insurance, Leadership, Microsoft Office, Microsoft Word, Outlook, Process Improvement, Software Documentation, Teamwork, Telephone Skills, Training, Team Building
Education
Kaplan University 2007 — 2008
Associate's Degree, Pharmacy Technician/Assistant
University of New Orleans
Bachelor of Applied Science (BASc), Chemistry
Barney School of Business, University of Hartford 2003 - Present
Wardrobe Stagehand January 1997 - Present
Contemporary Services Corp June 1996 - February 2015
Aetna January 1984 - February 2002
Skills
Event Planning, Office Administration, stagehand - wardrobe, security guard, Human Resources, Training, Community Outreach, Microsoft Office, Higher Education, Nonprofits, Leadership, PowerPoint, Microsoft Word
Education
University of Hartford 2003 — 2010
Costume Construction, Costume Design, Costume History, Stagecraft
Katherine Gibbs School
Executive Assistant/Executive Secretary
Aetna July 2014 - Present
CIBC of Illinois, Inc. July 2013 - July 2014
Aetna July 2005 - July 2013
Cigna August 1999 - July 2005
Skills
Healthcare Consulting, High Deductible Health..., Benefits Administration, Sports Coaching, Management, Employee Benefits, Health Savings Accounts, Sales, Health Insurance, Customer Retention, Insurance
Education
Kankakee Community College 1995 — 1997
Bishop McNamara 1991 — 1994
Aetna May 2012 - Present
Aetna February 2010 - May 2012
Aetna July 2008 - February 2010
Skills
Project Management, NCQA, Employee Training, Program Development, Program Implementation, Accountable Care..., Team Management, Staff Development, Clinical Program Design, Continuing Education, Technical Demonstrations, Presentations, Microsoft Office, QuickBase, iLinc, SharePoint Designer, Visio, Medicare, Health Insurance, Healthcare, Insurance, Managed Care, Leadership, Process Improvement, Program Management, Disease Management, Strategic Planning, HIPAA, Clinical Research
Education
Kaplan University 2012 — 2015
Masters of Nursing, Informatics
Wright State University 1992 — 1996
Bachelor of Science (BS), Registered Nursing/Registered Nurse
TD Bank, Financial Solutions Group May 2013 - Present
Pionear Recruiting September 2011 - March 2013
Preval March 2010 - July 2010
Wright Express September 2007 - March 2008
Aetna March 2007 - May 2007
Maine Employer's Mutual Insurance Company September 2006 - January 2007
Robert Half Accounting 2007 - 2007
Catholic Charities Maine 2002 - 2004
Catholic Charities Maine 1998 - 2002
Skills
Customer Service, Outlook, Microsoft Office, PowerPoint, Microsoft Excel, Invoicing, Office Management, Event Planning, Fax, Calendaring, File Management, Executive Level..., Office Equipment, Access, Spreadsheets, Retail Banking
Education
Kaplan University-Davenport Campus 2015 — 2019
Bachelor of Applied Science (BASc), Business Administration
Kaplan University 2010 — 2011
Associate of Science (A.S.), Criminal Justice, 3.65
H & R Block Tax School 2005 — 2005
Certification, Taxes
Portland Adult Education 1998 — 1998
MS Excel & MS Access
Real Estate 1998 — 1998
Sales Agent License, Real Estate
Andover College 1991 — 1992
Westbrook High School 1985 — 1989
Diploma, Business
Aetna February 2015 - Present
ActiveHealth Management April 2011 - February 2015
Nutro Products August 2008 - April 2011
MAXIMUS November 2009 - December 2010
Skills
Sales, Access, Customer Service, Medicare, Management, Team Building, Data Entry, Microsoft Word, Microsoft Office, Outlook, Training, Retail, Supervisory Skills, Insurance, Telephone Skills, Microsoft Excel, Claim, Leadership, Call Centers, Healthcare, Team Leadership
Education
Kaplan University 2014 — 2016
Master's Degree
Strayer University 2008 — 2011
Bachelor of Business Administration (BBA)
Welltok, Inc. May 2015 - Present
Humana January 2014 - May 2015
Humana August 2005 - December 2013
Aetna March 2004 - July 2005
Aetna Inc. January 2001 - February 2004
Aetna Inc. June 1994 - December 2000
Scout Team Inc. June 1993 - May 1994
College Prospects of America June 1991 - May 1993
Campbell Soup Company May 1985 - May 1991
Skills
Underwriting, Health Insurance, Health Savings Accounts, HMO, Managed Care, Brokers, Disability Insurance, Provider Relations, Life Insurance, Strategic Planning, Insurance, Medicare, Employee Benefits, Wellness, Mentoring, Leadership, Management, Sales, Strategy
Education
Juniata College 1980 — 1984
Bachelor's degree, Business Management/ Psychology
Pennsville Memorial HS 1977 — 1980
Juniata College
Holy Spirit School January 2011 - Present
Lenscrafters September 2005 - June 2010
Aetna December 1987 - May 1999
NY School of Dog Grooming September 1982 - May 1985
Skills
Language Arts, Microsoft Excel, Microsoft Word, English grammar, Dog Grooming, Customer Service, Customer Satisfaction, Writing, Receptionist Duties, Accounts Payable, Accounts Receivable, Preschool, Medical Billing, Quality Control, Insurance, Data Entry
Education
Kean University 1980 — 1982
None, Mostly Psychology and Journalism, Sophomore
Elizabeth High School 1977 — 1980
High School Diploma, 12
Aetna March 2014 - Present
Take Charge America, Inc October 2007 - May 2014
Bank One January 2003 - January 2004
Bank One January 1997 - January 2003
lll, Bank One January 1991 - January 1996
lll, Bank One January 1986 - January 1991
Skills
Regulatory Compliance, Analytical Reasoning, Problem Resolution, Oral & Written..., Close Attention to..., Flexible attitude, Prioritize Workload, Microsoft Office, Notary Public, Positive Team Player, Self-directed worker, Nonprofits, Leadership, Call Centers, Analysis, Teamwork, SharePoint, Legal Compliance, Paralegals, Corporate Law, Time Management, Policy, Banking
Education
Kaplan University 2006 — 2010
Bachelor of Sceince, Legal Studies, General
Kaplan University 2006 — 2010
Associates Degree, Paralegal Studies
Kaplan University 2006 — 2010
Bachelor of Science, Legal Studies
Greater Works Companion Care May 2012 - Present
ALL ABOUT BILLING April 2010 - Present
Quinn Miller Group November 2012 - July 2013
Aetna Health Insurance September 2010 - May 2012
Aetna 2010 - 2012
Cigna International November 2006 - October 2009
Apria Healthcare June 2001 - October 2004
BAYADA Home Health Care July 1999 - April 2000
Skills
Health Insurance, Claim, Insurance, Medicare, HIPAA, Managed Care, Provider Relations, Healthcare, PPO, Medicaid, Process Improvement, Healthcare Management, Call Center, Employee Benefits, Data Analysis, Contract Negotiation, Claim Investigation, Customer Service, Physicians, Team Building, Medical Billing, Management
Education
Bayada Nurses 1999 — 2002
Home Health Aide Certification, Home Health Aide/Home Attendant
Jeff – Stat EMS Training Center
Certified Emergency Medical Technician, Emergency Medical Technician
Bayada Nurses
Certified Nursing Assistant, Home Health Care
Jefferson Community College
Emergency Medical Services, Emergency Medical Technology/Technician (EMT Paramedic)
Aetna July 2004 - Present
Skills
Customer Service, Insurance, Microsoft Office, Microsoft Excel
Education
Kaplan University
Applied Science in Criminal Justice
Florida Blue July 2013 - Present
Kemper Corporation September 2002 - December 2012
Aetna April 1993 - September 2002
American Express, April 1989 - April 1993
Skills
Endeavor, Fileaid, RACF, JCL, SDSF, TSO, z/OS, JES2, ISPF, REXX, Batch Processing, VSAM, Jobtrac, CA-7, CA-11, CA-1, Panvalet, Syncsort, Xpediter, Easytrieve, Microsoft Word, Outlook, Heat, CLIST, DB2, NDM, SMP/E, DFSORT, CICS, Identity Management, IBM Mainframe, Control-M, IMS DB/DC, COBOL, CA7, OS/390, OPS/MVS, Infogix/ACR, Endevor, DFHSM/SMS, VPS, DR Xpert, Vanguard RACF..., Microsoft Excel, PowerPoint, iConvert, CA Identity Manager, Softerra LDAP Manager, Disaster Recovery, DR-Xpert
Education
University of Miami 1988 — 1989
Computer and Information Sciences and Support Services
Jones College-Jacksonville 1982 — 1983
Associate of Science (A.S.), Information Technology
Cigna January 2014 - Present
Cigna June 2013 - Present
Aetna January 2004 - April 2012
Aetna September 1990 - December 2003
Aetna July 1982 - August 1990
Skills
Mainframe Developer, Microsoft Office, Security Coordinator, Vendor Managed Inventory, TSO, COBOL, VSAM, CA-7/Altai..., Connect:Direct, VPN, Microsoft Server..., SDLC, Rational Clearcase, JCL, VB Script, RTS, AS400, Endevor, SYNCSORT, Startool, SecureFTP, IBM Utilities..., Microfocus COBOL, Adobe Acrobat, PVCS, Barcode Scanners, Xerox Printers &..., CD/DVD Burners, UltraEdit, UCompare, Fortran, Abend-Aid, FileAid, Xpediter, WSF/ERD, Oracle Applications, Microsoft SQL Server, Business Requirements..., Systems Analysis, Support Technician, IBM Sterling Integrator, CA Clarity PPM, Syncsort, SQL
Education
Keene State College 1979 — 1982
Bachelor of Science (B.S.), Mathematical Statistics and Probability
Keene State College 1979 — 1982
Associate of Science (A.S.), Computer Sience
Dell, Inc 2014 - Present
Dell 2008 - 2014
ACS 2006 - 2007
PCC Technology Group 2005 - 2006
Connecticut Physicians' Services, LLC 2003 - 2005
UConn Health Center 1998 - 2003
UMass Memorial Medical Center 1996 - 1998
Aetna 1986 - 1996
Skills
Start-ups, Integration, Process Improvement, Telecommunications, Software Development, Consulting, Healthcare Information..., Business Analysis, Business Development, EMR, Healthcare, Project Planning, Strategic Planning, Requirements Gathering, Management, Security, Program Management, Vendor Management, Project Management, Cloud Computing, Healthcare Information..., Enterprise Software, Strategy, Data Center, IT Strategy, Disaster Recovery, Information Technology, Performance Improvement
Education
Keene State College 1980 — 1984
BA, Political Science
Greenwich High School 1977 — 1980
Aetna October 2012 - Present
McDonald's Corporation May 2011 - October 2012
BSoft Solutions January 2011 - April 2011
Urban Lending Solutions April 2009 - December 2010
Verizon November 2007 - March 2009
Plexis Healthcare Systems 2006 - 2007
Skills
C#, ASP.NET MVC, ASP.NET, Web Applications, LINQ, Microsoft SQL Server, JavaScript, Agile Methodologies, .NET, Software Development, SharePoint, SQL, Oracle, Visual Studio, SDLC, Web Services, Web Development, SOA, XML, T-SQL, IIS, AJAX, Scrum, TFS, VB.NET, SSRS, WCF, SSIS, ASP, Visual Basic, UML, XSLT, Database Design, ADO.NET, Crystal Reports, BIRT, Eclipse
Education
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor's degree, Electrical and Electronics Engineering
KGVR 1990 — 1997
IPE, Mathematics, Physics
Corporate Consulting Services June 2010 - Present
Compain Anderson Azar, Ltd. August 2003 - June 2010
Aetna December 1998 - December 2002
Skills
Health Insurance, Flexible Spending..., Health Savings Accounts, Brokers, Underwriting, Insurance, Medicare, Healthcare, Customer Service, Employee Benefits, 401k, Account Management, COBRA, Claim, Commercial Insurance, Dentistry, Disability Insurance, General Insurance, Group Insurance, Group Medical, HIPAA, HMO, Health Care Reform, Health Policy, Insurance Brokerage, Life Insurance, Managed Care, Microsoft Excel, Provider Relations, Term Life Insurance, Benefits Administration, Claims Management, Open Enrollment, PPO, Commercial Lines
Education
Kean University 1992 — 1998
BS of Science, Marketing
Cigna April 2014 - Present
Aetna March 2011 - March 2014
Infosys April 2008 - March 2014
iGATE November 2006 - March 2008
Pragna Technologies July 2003 - November 2006
Skills
ETL, Informatica, Data Warehousing, Datastage, DB2, Requirements Analysis, Teradata, Oracle, Unix, Microsoft SQL Server, Software Development, SQL, Redwood, Change Data Capture, ZEKE, Visio, Unix Shell Scripting, Requirements Gathering, Performance Tuning, SQL Tuning, ClearCase, Databases, Data Migration, Toad, Erwin, Shell Scripting, CA Harvest, CA WA Workstation, Tortoise SVN, IBM UrbanCode..., Jenkins, Nexus, Configuration Management, IBM InfoSphere Change...
Education
Jawaharlal Nehru Technological University
Master of Technology (M.Tech.), Electrical and Electronics Engineering
Pune University
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
United Health Group March 2013 - Present
Aetna February 2012 - November 2012
Aetna August 2007 - February 2012
Aetna September 2005 - August 2007
Aetna September 2004 - September 2005
Aetna February 2003 - September 2004
Aetna August 2000 - February 2003
US Post Office June 2000 - August 2000
Education Resource Collaborative September 1999 - June 2000
CBIA November 1996 - August 1999
Skills
Software Project..., Business Analysis, Process Improvement, Project Management, Business Requirements, Requirements Analysis, Visio, Insurance, MS Project, Microsoft Excel, Problem Solving, Health Insurance, Certified Project..., Planview, Requirements Gathering, Waterfall, Outlook, Microsoft Word, PowerPoint, Quickbase, SharePoint, Customer Service, SDLC, User Acceptance Testing, ClearCase, ClearQuest, Defect Tracking, Defect Identification, Defect Logging, Test Planning, Employee Benefits, Legislation, Queries, Writing, Training, Business Objects
Education
Keene State College 1988 — 1995
Bachelor of Arts, Social Science
Keene State College
Bachelor of Arts, Psychology
Berlin High School
Aetna March 2012 - Present
MasterTax, LLC / ADP November 2008 - January 2011
Conquest Training Systems August 2007 - November 2008
Skills
Sales Management, Marketing Strategy, Selling, Outsourcing, Cold Calling, Salesforce.com, Customer Service, Sales Process, Sales, Account Management, Training, Employee Benefits, Product Management, Lead Generation, Direct Sales, Strategic Partnerships
Education
University of Phoenix 2011 — 2013
Business
Universität Karlsruhe (TH) 1985 — 1987
A.A., Speech Communications
Barnabas Health August 2015 - Present
Aetna February 2015 - July 2015
naviHealth, Inc. January 2013 - January 2015
Skills
Home Care, Patient Safety, Acute Care, Patient Advocacy, Healthcare, Nursing, Case Management, Hospice & Palliative...
Education
Muhlenberg Harold B & Dorothy A Snyder Schools-School of Nursing 2011 — 2012
Associates of Science/ Diploma of Nursing, Registered Nursing/Registered Nurse
Kean University 1999 — 2003
BSW/MSW, Social Work
Aetna January 2010 - Present
Case Management Society of America 2000 - Present
Aetna Inc. April 2007 - December 2009
Aetna February 2003 - April 2007
Skills
Healthcare Management, Project Management, Management, Utilization Management, Nursing, Disease Management, Employee Benefits, Medical/Surgical, Provider Relations, Coaching, Inpatient, Managed Care, Case Managment, Medicaid, Program Development, Hospitals, Healthcare, Home Care, Social Services, Medicare, Medical Case Management, Certified Case Manager, Patient Advocacy, NCQA, Medicaid Managed Care, HEDIS, Utilization Review, HMO, Disability Management, Case Management
Education
Olivet Nazarene University 2007 — 2008
Master of Business Administration (MBA), Registered Nursing/Registered Nurse
Olivet Nazarene University 1991 — 1993
BSN, Nursing
Kankakee Community College 1985 — 1987
ADN, Nursing
Aetna August 2015 - Present
Cognosante January 2014 - August 2015
UnitedHealth Group April 2012 - July 2013
Independent Health Policy Consultant February 2010 - April 2012
America's Health Insurance Plans February 2008 - January 2010
Marwood Group April 2007 - November 2007
Epstin Becker & Green, PC September 2004 - November 2006
US Department of Health & Human Services June 2003 - September 2004
Skills
Dual Eligibles, Health Policy, Product Development, Special Needs Plans, Medicare, Medicaid, Regulatory Compliance, Legislative Analysis, Medicare Advantage, Managed Care, Medicare/Medicaid..., Health Insurance, Accountable Care..., Affordale Care Act (ACA), STAR ratings, Legislation, Politics, Leadership, Legislative Relations, Policy, Government, Healthcare, Analysis, Policy Analysis, Strategy, Public Policy, Strategic Planning
Education
The Johns Hopkins University 2004 — 2006
MA, Government
Johns Hopkins University Advanced Academic Programs
Master of Arts (MA), American Government and Politics (United States)
MedPost Urgent Care August 2014 - Present
TheActionProject/Amy Tecosky Consulting January 2000 - Present
TheActionProject January 2000 - Present
Kaplan University September 2011 - May 2012
Immediate Medical Care Services, Inc January 2001 - March 2011
Aetna January 1997 - February 2002
Neighborhood Health Parthnership 1990 - 1996
JMH 1976 - 1979
Skills
Contract Negotiations, Credentialing, Provider Relations, Project Planning, Business Planning, Feasibility Studies, Strategic Planning, Team Building, Leadership Development, Marketing Strategy, Start-up Consulting, Revenue, Financial Management, Managed Care, HMO, PPO, Billing Solutions, Public Relations, Public Speaking, Contract Review, Network Development, Practice Management, Billing, Healthcare Management, New Business Development, Operations Management, Business Strategy, Program Development, Management Consulting, Product Development, Coaching, Strategy Development, Healthcare, Contract Management, Start-ups, Health, Hospitals, Revenue Cycle, Health Insurance, Performance Improvement, Medical Billing, Staff Development, Mentoring, Physician Practice..., Physicians, Contract Negotiation, Strategy, Medicare, Management, Managerial Finance
Education
Kaplan University 2012 — 2014
Master's Degree, Leadership and Management, 3.8
University of Florida 1973 — 1977
BS, Journalism and Communications
WKF&C Agency February 2006 - Present
Jimcor Agencies March 2003 - June 2005
Kemper Insurance June 2002 - March 2003
Aetna June 1998 - January 2002
Skills
Professional Liability
Education
Katharine Gibbs School
Associates Degree, Business
Savvysherpa, Inc. February 2013 - Present
RedBrick Health 2006 - November 2012
UnitedHealthcare 2004 - 2006
Definity Health 1999 - 2004
Hewit Associates 1997 - 1999
Aetna 1989 - 1996
Skills
Healthcare, Health Insurance, Managed Care, Start-ups, Strategy, Healthcare Information..., Leadership, Disease Management, Employee Benefits, Product Management, Health Policy, Strategic Planning, Cross-functional Team..., Mergers & Acquisitions, Marketing Strategy, Business Development, Product Development, Customer Experience, Health & Welfare..., Process Improvement, Wellness, Early-stage Startups, Executive Management, Management, Marketing, Entrepreneurship
Education
University of Minnesota - Carlson School of Management 1991 — 1994
MBA
Kansas State University 1985 — 1989
BS
Walker Parking Consultants 1999 - Present
Aetna 1977 - 1994
Skills
Proposal Writing, Microsoft Office, Contract Management, Budgets, Process Scheduler, Construction, Facilities Management, Project Planning, Project Management, Contract Negotiation, Strategic Planning, AutoCAD, Microsoft Excel, Team Building, Construction Management, Customer Service, Submittals
Education
DeVry University 2011 — 2014
Bachelors, Accounting
Johnson and Wales University
Business Management
Director January 2006 - September 2014
Branch MGR October 2003 - January 2006
Royal & Sun Alliance October 2001 - September 2003
Royal & Sun Alliance July 1998 - October 2001
Orion Capital - EBI Companies May 1995 - July 1998
Aon Risk Solutions July 1992 - May 1995
Aetna January 1991 - June 1992
Rank Taylor Hobson May 1990 - September 1990
Skills
Workers Compensation, Property & Casualty..., Legal Liability, Commercial Insurance, Insurance, Financial Risk, Claim, Underwriting, Casualty, Risk Management, Claims Management, Professional Liability, Liability, General Insurance, Liability Analysis, Team Building, New Business Development, Account Management, Negotiation, Management, Captives, Industrial Hygiene, Process Improvement, Program Management, Risk Assessment, Training, Reinsurance, Brokers, Analysis, Commercial Lines, Umbrella Insurance, Strategy, Leadership, Risk Analysis, Policy, Excess, Enterprise Risk..., D&O, Employment Practices..., Executive Management, Risk Management..., Accident, Litigation Management, Mergers & Acquisitions, @Risk, Expert Witness, Health Insurance, Investigation, Property, Sales
Education
Keene State College 1986 — 1990
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Keene State College 1986 — 1990
Bachelor of Science (B.S.), Occupational Safety and Health Technology/Technician
Prime Home Health and Companion Care September 2015 - Present
Registered nurse December 2000 - Present
Qivana October 2014 - May 2015
Bloomfield Health Care Center March 1998 - March 2000
Aetna August 1997 - March 1998
MetLife April 1995 - August 1997
Skills
Microsoft Office, Microsoft Word, Leadership, Healthcare, Wellness, Mental Health, Customer Service, Windows, Social Media, Nursing, Event Planning, Strategic Planning, Team Building, Public Speaking, Management, Coaching, Home Care, Marketing
Education
Rivier College 1995 — 1997
Bachelor's degree, Biology and Nursing
Keene State College 1989 — 1993
Bachelor's degree, Biology, General
PIER Partner Network, LLC September 2015 - Present
Partners in Care, Corp. April 2012 - April 2015
Horizon NJ Health June 2008 - March 2012
Sleep for Life, Somerset Medical Center January 2007 - June 2008
Robert Wood Johnson University Hospital Hamilton December 2004 - January 2007
CARES Ambulatory Surgery Center January 2003 - August 2004
Aetna September 1995 - January 2003
Healthcare Management Partners-Princeton NJ August 1994 - August 1995
Immediate Medical Services 1991 - 1994
Epic Industries 1983 - 1991
Skills
Managed Care, Medicare, Healthcare, Medicaid, Healthcare Management, Hospitals, HIPAA, Provider Relations, Credentialing, Insurance, Health Insurance, Process Improvement, Revenue Cycle, Strategic Planning, Utilization Management, Medical Billing, Health Policy, Practice Management, Network Development, Contract Negotiation, Contract Management, HR Policies, Key Account Management, Office Administration, Vendor Management, Physicians, Healthcare Consulting, Healthcare Industry, EMR
Education
Kean University 1986 — 1989
BS, Business Management
Middlesex County College 1984 — 1987
AAS, Management
Middlesex County College 1984 — 1987
AAS, Accounting
Genworth September 2015 - Present
Aetna July 2014 - August 2015
Coventry Health Care, an Aetna Company January 2012 - July 2014
Kansas State University August 2007 - December 2010
Skills
SAS/Base, SAS/SQL, MATLAB, R, Actuarial, Health Economics, generalized linear..., Predictive Modeling, Actuarial Science, SAS programming, VBA, Matlab, Econometrics, Time Series Analysis, Statistics, SAS Programming, Multivariate Statistics, Microsoft Excel, Statistical Modeling, Data Analysis, SQL, SAS, Analytics, SAS Base
Education
Kansas State University 2009 — 2010
Graduate Certificate, Applied Statistics, 4/4
Kansas State University 2007 — 2010
Master of Arts (M.A.), Economics, 3.89/4
Southeast University
Bachelor's degree, Information Management and Information Systems
Florida Family Primary Care Centers of Pinellas, LLC February 2014 - Present
Coventry Health Care August 2012 - December 2012
EDI Watch June 2011 - May 2012
Centene Corporation 2011 - 2012
Aetna July 2009 - March 2010
Universal Healthcare January 2007 - July 2009
Neighborhood Health Plan 2005 - 2006
Florida Healthchoice 2000 - 2000
Physician Associates of Florida 1983 - 1999
Prudential 1983 - 1995
Skills
Pediatrics, Management, Managed Care, Medicare, Healthcare Management, Medicaid, Healthcare, Healthcare Consulting, Health Insurance, Utilization Management, Hospitals, Healthcare Information..., Clinical Research, EMR, Insurance, Physicians, Healthcare Industry, Medicine, Network Development, Medical Billing, Disease Management, Credentialing, Health Policy, Informatics, Health Economics, Home Care, Public Health, HIPAA, Provider Relations, HMO, Revenue Cycle, Physician Relations, Inpatient, Process Improvement, Practice Management, Medicare Part D, Quality Improvement, Utilization Review, Claim, Strategic Planning, EHR
Education
Jefferson Medical College of Thomas Jefferson University 1971 — 1975
M.D.
Muhlenberg College 1967 — 1971
B.S., Basic Science
FCE Benefit Administrators, Inc. June 2015 - Present
UnitedHealthcare 2006 - June 2015
Aetna February 2003 - May 2006
Citibank 2002 - 2005
Carter's OshKosh B'gosh 2000 - 2003
Skills
Customer Service, Management, Microsoft Excel, Leadership, Process Improvement, Strategic Planning, Healthcare, Insurance, Sales, Project Management, Team Building, Training, Business Analysis, Microsoft Word, Marketing, Program Management, Public Speaking, Analysis, Change Management, Account Management, Outlook, Budgets, Research, Strategy, Data Analysis, Health Insurance, Employee Benefits, Sales Management, Marketing Strategy, Call Centers, Claim, Managed Care, Medicare, Visio, Customer Satisfaction, Business Development, Performance Management, Cross-functional Team..., Teamwork, Business Strategy, Data Entry, Customer Retention, Business Process..., Event Planning, Customer Relations, Access, Problem Solving, Contract Negotiation, Microsoft Office, Time Management
Education
Kaplan College-San Antonio 2015 — 2015
General lines insurance, Life, Accident and Health Sales
Texas A&M University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northwest Vista College 2011 — 2013
Associate's degree, Business Administration and Management, General
Aetna April 2015 - Present
Visiting Physicians Association April 2009 - April 2015
AQTS October 2007 - April 2009
Canon Business Solutions 1999 - 2007
Skills
EKG, Injectable, Medical Billing, Venipuncture, Vital Signs, Medical Records, Medical Assisting, Sales, Sales Operations, Sales Presentations, Sales Management, Sales Process
Education
Kaplan College-San Antonio 2006 — 2007
Medical Assistant, Medical/Clinical Assistant
Aetna June 2015 - Present
UnitedHealth Group September 2013 - July 2015
OptumHealth January 2011 - September 2013
RadioShack October 2010 - January 2011
AT&T October 1996 - August 2010
US Navy August 1993 - February 1996
Skills
Data Warehousing, Visio, Project Management, HIPAA, Business Analysis, Healthcare, SharePoint, Healthcare Management, Strategic Planning, Vendor Management, SDLC, Process Improvement, Leadership, Managed Care, Program Management, Healthcare Information..., Data Analysis, Public Speaking, Microsoft Excel, Team Building, Training
Education
Kaplan University
Webster University
Aetna 2013 - 2015
Skills
Customer Service, Insurance, Call Centers, Health Insurance
Education
Keene State College 1998 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Anthem, Inc. July 2015 - Present
Humana September 2014 - July 2015
Prospira PainCare January 2014 - August 2014
Aetna July 2004 - December 2013
Aetna July 2004 - December 2013
CIGNA Healthcare March 1998 - July 2004
CIGNA 1998 - 2004
Skills
Managed Care, Health Policy, Medicare, Case Managment, Healthcare Management, Health Insurance, Utilization Management, Disease Management, Hospitals, Clinical Research, Medicine, Healthcare, Provider Relations, HIPAA, Healthcare Consulting, Quality Improvement, Healthcare Industry, HMO, Physicians, Network Development, Healthcare Information..., Credentialing, PPO, Medicaid, Physician Relations
Education
University of Phoenix 1999 — 2002
M.B.A., Business Administration
Keck School of Medicine of the University of Southern California 1975 — 1979
M.D., Medicine
University of California, Davis 1970 — 1974
B.S., Biochemistry
Holy Spirit Sacramento
University of New Mexico 2007 - Present
Jerome Capital, LLC 1997 - Present
American College of Preventive Medicine February 2013 - February 2015
American College of Preventive Medicine February 2011 - February 2013
Wesleyan University 2004 - 2007
University of Hartford 1999 - 2002
Medmax Ventures, LLC 1991 - 2000
Aetna 1987 - 1991
HealthAmerica 1983 - 1987
Health Analysts, Inc. 1979 - 1983
Skills
Public Health, Healthcare Management, Prevention, Epidemiology, Start-ups, Bioethics, Venture Capital, Business Ethics, Teaching, Public Speaking, Research, Healthcare, Strategic Planning, Policy Analysis, Health, Policy, Health Policy, Program Management, Strategy, Medicine, Nutrition
Education
Wesleyan University 2001 — 2005
MA, Philosophy
University of Michigan 1977 — 1979
MPH, General Preventive Medicine Residency
University of Michigan 1977 — 1978
MPH, Health Planning and Administration
Good Samaritan Hospital 1976 — 1977
PGY-1, Family Medicine
Jefferson Medical College of Thomas Jefferson University 1972 — 1976
MD, medicine
Aetna April 2007 - April 2014
SRC-Aetna Company August 2004 - April 2007
CSC January 1990 - September 2003
Skills
Claim, Medicaid, Medicare, Health Insurance, PPO, Insurance, Claims Resolution, Claim Investigation, Property and Casualty, Dental Claims Process, Customer Service, Wine & Spirits Industry, Entertainment, Sound, Event Management, Microsoft Office, Claims Handling, ICD-9, CPT, HIPAA, Medical Billing, HCPCS, Medical Coding, Group Insurance, Medical Terminology, Medical Records, Health Care Reform, Medicare/Medicaid...
Education
Kaplan University-Davenport Campus
Businss Management
Midlands Technical College 1989 — 1990
Business Administration, Management and Operations
Fairfield Central High School
High school diploma
University of Kansas Medical Center June 2014 - Present
University of Kansas Hospital July 2011 - June 2014
Aetna September 2005 - July 2007
Skills
Healthcare Management, Pediatrics, Hospitals, Medicine, Clinical Research, Healthcare, Management, Inpatient, EMR, Critical Care, Medical Education, BLS, ACLS, Patient Safety, PALS, Public Health, EHR, Healthcare Information..., Physicians, Patient Education, ICU, Informatics, Internal Medicine, Treatment
Education
Rockhurst University 2008 — 2011
MBA, Health Care Leadership
Kansas City University of Medicine and Biosciences 2007 — 2011
Doctorate of Osteopathic Medicine, osteopathic medicine
Rockhurst University 2002 — 2006
Bachelors, biochemistry, theology
Aetna August 2012 - Present
Nicor Gas January 2011 - June 2012
Nicor Gas January 2008 - January 2011
Nicor Gas May 2006 - January 2008
Nicor Gas May 2005 - May 2006
Nicor Gas October 2000 - May 2005
Skills
Visio, SDLC, Crystal Reports, Databases, Cross-functional Team..., Access, SQL, MS Project, Microsoft SQL Server, Project Management, Analysis, Microsoft Office, Joomla, HTML, Microsoft Word, HP Openview, Management, Economic Development, Crystal Reports..., Unix, Technical Support, Software Documentation, SAP Business Objects..., SAP BI, SAP Business Objects XI..., Metrics Development, Regulatory Compliance,..., Diverse Technical..., Resourceful & Self..., Root Cause Analyst, Workflow Automation, Data Transformation &..., Productivity & Process..., Cross-Functional..., Staff Mentorship &..., Refined Multi-Tasking..., Proactive Preventative..., Cognos Reports Advanced..., Cognos BI Administration, WebTrends Reporting &..., MS Office Advanced..., Microsoft Project, System Auditing and..., VBA
Education
University of Illinois at Urbana-Champaign
Bachelor's degree, Agriculture
Joliet Junior College
Associate of Arts and Sciences (A.A.S.), Computer Information Systems—Network Specialist
Wine Etc. October 2013 - Present
Simsbury Public Schools July 2010 - June 2012
Simsbury Public Schools August 2008 - June 2010
Simsbury Public Schools March 2008 - May 2008
New Britain Public Schools August 2004 - June 2007
New Britain Board of Education February 2003 - July 2004
Aetna May 2000 - August 2002
Skills
Teaching, Event Planning, PowerPoint, Microsoft Word, Microsoft Excel, Team Building, Marketing, Marketing Strategy, Social Media, Blogging, Classroom
Education
Keene State College 1999 — 2012
Bachelor of Science (BS), Elementary Education and Communication
Mitchell College
Master's degree
Aetna October 2014 - Present
Lockton Companies February 2012 - September 2014
Lockton Companies May 2011 - February 2012
Skills
Employee Benefits, Insurance, Health Insurance, Health Care Reform, Risk Management, Actuarial Science, Data Analysis, Financial Analysis, Pharmacy Benefit..., Underwriting, Reinsurance, Captives, Strategic Consulting, Group Benefit Captives, Process Improvement, Microsoft Excel, Management, Medicare, Medicare Advantage
Education
Kansas State University 2007 — 2011
Bachelor of Science (BS), Mathematics
Aetna February 1994 - Present
KPMG Peat Marwick 1987 - 1994
Skills
Budgeting, Forecasting, Project Planning, Project Coordination, Project Execution, Project Delivery, Planning, Program Management, Process Improvement, Project Facilitation, Problem Solving, Organizing Meetings, Incentives, Incentive Programs, Collaborative, Strategic Partnerships, Excel, Health Insurance, Project Management, Marketing Strategy, Risk Management, Insurance, Strategy, Employee Benefits
Education
Keene State College 1983 — 1987
BS, Business Management
Whosoever Music December 1986 - Present
Aetna July 1997 - Present
Skills
Fundraising, Recording, Editing, Customer Service, Microsoft Office, Event Management, Music, Healthcare, Social Networking, Nonprofits, Public Speaking, Social Media, Event Planning, Training, Project Management, Leadership, Leadership Development, Team Building, Strategic Planning, Public Relations, Microsoft Excel, Community Outreach, Entrepreneurship, Marketing, Social Media Marketing
Education
Kean University 1991 — 1997
Bachelor of Science (BS), Management Science
Aetna May 2015 - Present
Aetna June 2012 - May 2015
Keene State College September 2010 - May 2012
Keene State College January 2009 - May 2012
Aetna May 2010 - August 2011
Panera Bread July 2006 - August 2011
Skills
•Microsoft Office..., •Windows XP/ Vista and..., Maple, PowerPoint, Outlook, Microsoft Office, Microsoft Word, XP, Critical Thinking, Event Planning, Facebook, Leadership, Leadership Development, Management, Microsoft Excel, Nonprofits, Staff Development, Training, Windows XP, Public Speaking
Education
Keene State College 2008 — 2012
B.A., Mathematics and Management
Glastonbury High School 2003 — 2008
KidsPeace June 2012 - Present
North Carolina State Bar August 2000 - Present
IKON Office Solutions August 1998 - August 2000
Aetna June 1991 - August 1996
Skills
Data Entry, Microsoft Word, Community Outreach, Microsoft Office, Microsoft Excel, Leadership Development, Records Management, Archives, Fortis, Document Imaging, Fostering, Foster Care, Copying, CPR Certified, Customer Service, Receptionist Duties, Government Procurement, Contract Negotiation, Outlook, Fundraising, Nonprofits, Event Planning
Education
Kaplan University 2012 — 2014
Associate's Degree, Applied Science in Human Services, 3.7 GPA
Union High School 1980 — 1984
High School, General Studies, A-B Honor Roll
Aetna Life Insurance Company June 2012 - Present
Aetna June 2012 - Present
Education
Kaplan University 2014 — 2015
Associate’s Degree, Applied Science of Human Services, 3.90
Weatherford High School 2001 — 2004
High School Diploma
Aetna January 2010 - Present
Aetna April 2006 - January 2010
Skills
Data Manipulation, Data Management, Microsoft Excel, Project Management, Collaborative Problem..., Cross-functional..., Customer Service, Vendor Management, Microsoft Office, Innovation Development, Cost Savings, Business Analysis, SDLC, Process Improvement, Requirements Analysis, Management, Leadership, Risk Management, Requirements Gathering, Strategic Planning
Education
Johnson & Wales University 1997 — 2000
Marketing
KeyMark August 2011 - July 2015
DCA, Inc. (Document Conversion Associates) now KeyMark, Inc. August 2011 - February 2015
BizTech Solutions, Inc. August 2008 - August 2011
Caregain September 2007 - July 2008
BizTech Solutions, Inc. 2000 - 2007
U.S. Navy Reserve 1999 - 2007
Aetna 1995 - 1999
NYLCARE 1995 - 1996
Skills
Software Development, Business Process..., Communication, Document Imaging, Kofax, ABBYY, Microsoft Technologies, Windows, .NET, OCR, Business Analysis, Agile Methodologies, Business Process Design, SQL, Enterprise Content..., IT Strategy, SDLC, Software Installation, Software Documentation, Requirements Analysis, Records Management, SaaS, VB.NET, Cloud Computing, Professional Services, Integration, Document Management, Content Management, Microsoft SQL Server, SharePoint, XML, C#, Windows Server, Enterprise Software, HTML, Disaster Recovery, Database Administration, IIS, Scanners, System Administration, XP, Project Management, Software Implementation, Digital Imaging, Web Development, Software Project..., Software Design, Visual Studio, Information Technology
Education
Kean University 1986 — 1987
Bristol-Myers Squibb September 2014 - Present
IMS Health March 2012 - September 2014
Merck Pharmaceuticals June 2009 - March 2012
Merck October 2007 - June 2010
Merck October 2007 - June 2009
Aetna May 2006 - October 2007
Aetna April 2002 - May 2006
Aetna February 2000 - April 2002
Prudential Healthcare March 1998 - February 2002
PHICO Insurance July 1996 - March 1998
Skills
Cross-functional Team..., Program Management, Managed Care, Healthcare, Change Management, Project Management, Strategy, Clinical Research, Leadership, Management, Oncology, Clinical Trials, Informatics, Data Warehousing, Analytics, Account Management, Business Process, Health, Recruiting, Disease Management, Training, Business Analysis, Diabetes, Strategic Communications, Governance, Communication, Process Improvement, SDLC, Healthcare Information...
Education
University of Pennsylvania 2006 — 2012
MSN, Healthcare Leadership
University of Pennsylvania 1991 — 1994
BSN, Nursing
John Carroll University 1985 — 1989
B.A., English
Senior Helpers September 2007 - Present
NCS Technologies, Inc. December 1997 - June 2007
U. S. Healthcare, Inc. December 1994 - November 1997
Aetna 1994 - 1997
Bed Bath & Beyond 1991 - 1994
Monroe Systems for Business 1989 - 1991
Automatic Data Processing 1983 - 1989
Skills
Healthcare, Seniors, Alzheimer's disease, Applicant Tracking..., Employee Relations, Long-term Care, Leadership, Talent Acquisition, Home Care, Elder Care, Human Resources, Medicare, Healthcare Management, Management, Team Building, Strategic Planning, Marketing, Strategy, Training
Education
Upsala College 1986 — 1988
MS, Human Resources
Kean University 1975 — 1979
B.S., Management Science and Psychology
Aetna January 2004 - Present
Broadspire 2004 - 2006
Education
Jawaharlal Nehru Vishvavidyalaya 1994 — 1997
Air Force Bal Bharti School 1990 — 1994
High School Diploma, Humanities
ConsumerMedical November 2014 - Present
Bloom Health November 2010 - September 2014
CIGNA HealthCare September 2005 - November 2010
Aetna September 1999 - September 2005
Skills
Employee Benefits, Customer Service, Healthcare, Brokers, Selling, Training, Change Management, Process Improvement, Medicare, Mergers, Health Savings Accounts, Market Planning, Life Insurance, Underwriting, Recruiting, Management, Human Resources, HR Consulting, Call Centers, Leadership Development, Mergers & Acquisitions, Health Insurance, Strategic Planning, Insurance, Leadership, Account Management, New Business Development, Sales
Education
Kansas State University 1985 — 1990
B.S., Accounting and Finance
UST Global May 2015 - Present
Florida Blue May 2015 - Present
NorthgateArinso May 2006 - Present
AT&T January 2006 - March 2006
Convergys January 2004 - December 2005
American Red Cross July 2003 - December 2003
Discovery Communications October 2002 - March 2003
Aetna January 2000 - September 2002
City of Charlotte January 1999 - December 1999
Skills
Quality Assurance, Technical Documentation, SAP HR, Requirements Analysis, SDLC, Testing, Business Analysis, Integration, Business Process, ERP, SAP ERP, Systems Analysis, SAP R/3, Requirements Gathering, SAP Implementation, Business Process Design, Data Migration, SAP Netweaver, SAP Portal, Solution Architecture, Business Intelligence, Disaster Recovery, SAPScript, ESS, IDOC, Smartforms, WebDynpro, ECC, BAPI, ALV, SD, SAP BW
Education
Karnatak University
Engineer's Degree, Computer Science
Cigna October 2013 - Present
Horizon Blue Cross Blue Shield of NJ 2007 - 2013
Aetna 2004 - 2007
Aon Hewitt 1999 - 2004
PricewaterhouseCoopers 1996 - 1999
Skills
Strategy, Health Insurance, Employee Benefits, Cross-functional Team..., New Business Development, Sales Management
Education
New Jersey Institute of Technology - School of Management 1998 — 2003
Masters, Information Systems Management
Kean University 1991 — 1995
Bachelors, Finance and Economics
Aetna June 2010 - Present
Infiltrator Systems June 2001 - October 2008
Cyclone Microsystems 1998 - 2001
Middlesex Hospital 1995 - 1998
Skills
Marketing, Marketing Communications, Advertising, Public Relations, Newsletters, Project Management, Direct Mail, Budgets, Editing, Brochures
Education
Keene State College 1991 — 1995
BA, English
Sun Life Financial December 2014 - Present
EmbodySpirit Wellness January 2011 - Present
The Hartford August 2008 - November 2012
MassMutual November 2005 - August 2008
Integrated Disability Resources September 2001 - February 2005
Aetna January 2001 - September 2001
HARC February 1994 - January 2001
Skills
Yoga, Yoga Nidra, Counseling Psychology, Developmental..., Customer Service, Outlook, Gardening, Disability Insurance, Nutrition Education, Life Support, Meditation, Healing, Wellness Coaching, Healthcare
Education
Yoga Center Amherst 2008 — 2008
200 hour RYT Yoga Teacher training, Embodyoga
The Coaches Training Institute 2007 — 2008
Certificate of Completion-116 hours of Coaching Training, Fundamentals fo Co-Active Coaching, Fulfillment, Balance, Process & Coaching in the Bones
Keene State College 1984 — 1989
Bachelor's degree, Psychology
Windsor High School 1980 — 1984
Ascension Insurance, Inc. April 2002 - Present
Aetna 1999 - 2002
Prudential Healthcare 1994 - 1998
Skills
Health Insurance, Insurance, Health Savings Accounts, Employee Benefits, Disability Insurance, Brokers, Life Insurance, Benefits Administration, Claim
Education
Jefferson Community College
Aetna November 2004 - Present
Siemens 1989 - 2002
Skills
Insurance, Health Insurance, Medicare, Employee Benefits, Managed Care, Disability Insurance, Claim, Brokers, HIPAA, Medicaid, Health Policy, Healthcare Industry, Healthcare Management, Leadership, Management, Team Building, Customer Service, Healthcare, Project Management, Program Management, Microsoft Office, Process Improvement, Strategic Planning
Education
Massachusetts Bay Community College 1987 — 1989
Keene State College 1984 — 1986
Aetna August 2012 - Present
Aetna July 2012 - August 2012
Aetna July 2010 - July 2012
Prudential Financial August 2008 - July 2010
MetLife August 2006 - July 2008
MetLife August 2005 - August 2006
Travelers March 2004 - August 2005
Macy's March 2003 - March 2004
Education
Johnson and Wales University 1998 — 2002
Bachelor of Science, Retail Marketing & Management
Aetna November 2014 - Present
Community First Health Plans November 2008 - December 2014
Health Right Inc January 1998 - September 2008
Managed Care Assistance Corporation (MCAC) February 1997 - September 1998
PHP Health Care Corp September 1995 - January 1997
Skills
Managed Care, Policy, Healthcare Management, Provider Relations, Leadership, Medicaid Managed Care, Healthcare, Health Plan Operations, Claim, Strategic Planning, Medicaid, Health Policy, Utilization Management, Program Management, Public Speaking, Medicare, Disease Management, Healthcare Industry, Executive Management, HMO, Physicians, Hospitals, Credentialing, Healthcare Consulting, Pharmacy Benefit..., Network Development, Health Insurance, Insurance, Healthcare Information..., Revenue Cycle, Physician Relations, Medical Compliance, Practice Management
Education
Johns Hopkins Bloomberg School of Public Health 1994 — 1995
Masters of Public Health – Health Policy and Management, Health Policy and Management
The University of Texas at Austin School of Law, Austin, TX 1991 — 1994
Doctor of Jurisprudence, Law
The University of Texas at Austin School of Nursing, Austin, TX 1985 — 1989
Bachelor of Science, Nursing
Aetna October 2008 - May 2010
Aetna Life Insurance Company October 2008 - May 2010
State of Florida September 2007 - October 2008
Kaplan Test Prep and Admissions July 2007 - December 2007
Kaplan Test Prep and Admissions July 2007 - December 2007
Education
Keiser College 2010 — 2012
Physical Therapy Assistant
Kansas State University 2002 — 2007
BS, Criminology
Kansas State University
B.S, Criminology; American Ethnic Studies; Leadership
Keiser University Present
Physical Therapy Assistant
Aetna July 2009 - Present
unitedhealth group 1995 - 2008
Skills
Treasury Management, Cash Flow Forecasting, Accounting
Education
Keene State College 1982 — 1986
BS, Management
Aetna May 2013 - Present
Coventry Health Care February 2011 - May 2013
Abbott Labs, Artech Info Sys March 2010 - February 2011
Online Business Applications January 2009 - February 2010
Illinois Hosptial Association/COMPdata 2006 - 2008
Premier, Inc 2000 - 2006
DAMA Chicago 2002 - 2003
Illinois Hospital Association 1998 - 2000
Illinois Criminal Justice Information Authority 1988 - 1998
Skills
Project Management, Databases, Business Analysis, Risk Management, Cross-functional Team..., Access, Quality Assurance, Data Analysis, Software Documentation, Project Planning, Requirements Gathering, Management, Leadership, Training, SDLC, Boy Scouts, Volunteering
Education
University of Illinois at Chicago 1995 — 1998
MBA, MIS
John Carroll University 1982 — 1986
BA
AIReS February 2014 - Present
AIReS October 2009 - February 2014
Prudential Real Estate and Relocation Services March 1997 - June 2009
Aetna November 1989 - April 1997
Homeowners Fed Mortgage 1987 - 1988
Transamercia Relocation/Homequity PHH February 1983 - May 1987
Skills
Corporate Relocation, Global Mobility, Relocation, Expatriate Management, Vendor Management, Account Management, Transportation, Real Estate, Negotiation, Leadership, Contract Negotiation, Customer Satisfaction, Team Building, Employee Relations, Operations Management, Logistics, Training, Process Improvement, Selling, Sales, Business Development, Budgets, Customer Service, Human Resources, New Business Development, Management, Performance Management, Sales Management, Customer Retention, CRM, Strategic Planning, Strategy, Forecasting, Sales Operations, Business Planning, Coaching, Recruiting, Employee Benefits, Marketing, Move Management, Policy, Program Management, Change Management
Education
Keene State College 1978 — 1982
BA, Modern Languages, Social Science minor
Conard High School 1974 — 1978
Aetna November 2014 - Present
Aetna September 2013 - November 2014
Coventry Health Care August 2011 - September 2013
Coventry Health Care October 2007 - March 2010
Coventry Health Care September 2004 - October 2007
Skills
Employee Benefits, Employee Relations, Benefits Administration, HRIS, Recruiting, Talent Acquisition, Health Insurance, Talent Management, Applicant Tracking..., PeopleSoft, Performance Management, Onboarding, Executive Search, FMLA, College Recruiting
Education
Kaplan University 2011 — 2013
BS Health and Wellness
Rider University 1998 — 2000
American Express August 2010 - Present
JP Morgan Chase September 2009 - July 2010
The College Board April 2009 - September 2009
The Hartford July 2008 - November 2008
Aetna October 2007 - May 2008
JP Morgan Chase November 2005 - September 2007
Cognizant Technology Solutions December 2003 - September 2007
American Express December 2003 - November 2005
iLabs January 2001 - December 2003
Skills
Web Applications, SOA, Java Enterprise Edition, Java, Agile Methodologies, Requirements Analysis, SDLC, Web Services
Education
Osmania University 1997 — 2000
MCA, Master of Computer Applications
Kakatiya University
American Radio Relay League December 2013 - Present
Frank Pepe's Pizzeria Napoletana December 2007 - Present
American Radio Relay League July 2013 - December 2013
Aetna March 2007 - July 2013
Skills
Insurance, Social Media, Customer Service, Social Networking, Interviews, Leadership, Newsletters, Press Releases, Facebook, Public Speaking, Strategic Communications, Internal Communications, Editing, Marketing Communications, Microsoft Office, PowerPoint, Media Relations, Employee Benefits, Blogging, Microsoft Excel
Education
Keene State College 2002 — 2006
Bachelor of Arts, Journalism
Cognizant Technology Solutions December 2007 - Present
Forest Laboratories 2010 - 2010
Anjani Software Technologies llc 2004 - 2010
Genentech 2009 - 2009
DW Practice LLC May 2006 - December 2008
Novartis Pharmaceuticals January 2005 - November 2008
Aetna May 2007 - August 2008
air Product and Chemicals 2006 - 2007
The Home Depot 2004 - 2007
Deloitte Consulting 2003 - 2006
Skills
Business Strategy &..., Business Process..., New Business Development, Master Data Management..., Enterprise Information..., Aggregate Spend - SME, Business Solution..., Program Management, Software Project..., Data Warehousing, Change Management, Enterprise Software, Requirements Analysis, Cross-functional Team..., Business Intelligence, Integration, SDLC
Education
Kakatiya University 1993 — 1997
Bachelor's Degree Engineering, Mechanical Engineering
Kendriya Vidyalaya 1986 — 1990
Aetna Life Insurance Company July 2005 - January 2013
HSBC Securities April 2005 - June 2007
AIG July 2003 - April 2005
Aetna September 2000 - July 2003
Jubilee Life Insurance Company Ltd. 1989 - 1999
State Life Insurance Corporation of Pakistan 1983 - 1989
State Life Insurance Corporation of Pakistan 1978 - 1982
Skills
Medical Underwriting, Underwriting, Health Insurance, Reinsurance, Claim, Insurance, Disability Insurance, Term Life Insurance, Brokers, Life Insurance, General Insurance, Long-term Care, Critical Illness, Employee Benefits, Commercial Insurance, Group Insurance, Health Savings Accounts, Microsoft Excel, Microsoft Word
Education
University of Karachi
Bachelor of Commerce (B.Com.), Accounting and Finance
State Street Sr Project ManagerWebilent Technology IncMay 2007 - June 2009
Infosys April 2000 - May 2007
Aetna 2001 - 2007
Skills
Software Project..., Business Analysis, Business Intelligence, Project Management, Oracle E-Business Suite, Vendor Management, Financial Services, Requirements Analysis, IT Strategy, SDLC, Integration, Program Management, Data Warehousing, PMP, Requirements Gathering, Enterprise Architecture, Global Delivery
Education
Jawaharlal Nenhru Technological University 1998 — 1999
M.tech, Control Systems Engineering
Kakatiya University 1994 — 1998
B.Tech, Electronics & Instrumentation Engineering
Ideal Junior College 1991 — 1993
Inermediate
RajBhavan High School 1988 — 1991
Aetna 2015 - Present
Delmarva Foundation 2013 - 2014
State of Maryland 2007 - 2013
United States Air Force 1998 - 2002
Education
Johns Hopkins Bloomberg School of Public Health
Master of Public Health (MPH)
The Johns Hopkins University School of Medicine
Doctor of Medicine (M.D.)
University of Florida
Bachelor of Science (BS)
Dominium Benefits June 2013 - Present
CIGNA 2005 - 2009
Definity Health April 2001 - April 2005
Aetna 1993 - 1998
Aetna 1993 - 1998
Aetna 1993 - 1998
Aetna 1993 - 1998
Aetna 1993 - 1998
Skills
Managed Care, Health Insurance, Health Policy, Employee Benefits, Healthcare, Disease Management, Wellness, Medicare, Disability Insurance, Health Savings Accounts, Insurance, HIPAA, Long-term Care, Benefits Administration, Medicaid
Education
Keene State College 1974 — 1978
BS, Education
Amerigroup NJ October 2014 - Present
Columbus Hospital LTACH July 2011 - October 2014
Magellan Health Services April 2004 - July 2011
Aetna 2000 - 2004
Prudential HealthCare 1997 - 2000
Skills
Accreditation, Quality Management, QI, Quality Auditing, Quality Assurance, Process Improvement, FDA, Medicare, Root Cause Analysis, Quality Improvement, Quality System, Behavioral Health, Healthcare Management, Validation, HIPAA, Medicaid, Managed Care, Healthcare, Clinical Research, Healthcare Information..., Healthcare Consulting, Hospitals, Healthcare Industry, Health Policy, Public Health, Informatics, Cross-functional Team..., Health Insurance, Medical Compliance, EMR, CQA, Program Development, Medicaid Managed Care, EHR, Call Centers, HMO, ISO 14971, Mental Health, Provider Relations, Case Management, Utilization Management
Education
Kean University 2011 — 2015
Master of Public Administration (MPA), Public Administration, Health Services
Kean University 1995 — 1999
BS, Management
Department of Labor and Workforce Development August 2004 - Present
Barnabas Health August 2006 - May 2013
Aetna August 1999 - March 2002
Prudential Insurance Company August 1991 - August 1999
Education
Johnson C. Smith University - JCSU
Bachelor of Arts (B.A.), Psychology
TD July 2014 - Present
Aflac February 2014 - July 2014
QualCare Inc. February 2012 - December 2013
New Jersey Anesthesia Associates PC September 2010 - February 2012
Horizon Blue Cross Blue Shield of New Jersey May 2007 - September 2010
CareOne Management LLC May 2006 - March 2007
Aetna June 1997 - May 2006
Saint Barnabas Medical Center 1991 - 1997
Blue Cross of NJ 1989 - 1991
Skills
Medicare, Managed Care, Credentialing, Medicaid, HIPAA, Network Development, Healthcare Consulting, Public Speaking, Provider Relations, Healthcare, HMO, Hospitals, Healthcare Management, Customer Service, Access, Physicians, Healthcare Industry, Insurance, Utilization Management, Team Building, Health Insurance, Leadership, Management, EMR, EHR, Medical Billing, Revenue Cycle, Healthcare Information..., Health Policy, Claim, Microsoft Office
Education
Montclair State University 1983 — 1985
Bachelor's Degree, Major Psychology / Minor - Literature
Kean University 1980 — 1983
none, Psychology
Parsippany Hills High School 1976 — 1980
High School Deploma
Seton Hall University
Health care administration
Aetna January 2012 - Present
Turner Investment Partners January 2012 - April 2012
ING October 1987 - July 2004
Aetna 1987 - 2004
Education
Johnson & Wales University 1982 — 1986
BS, Hospitality Management
HealthEquity July 2015 - Present
Performant Financial Corporation November 2011 - Present
Pfizer November 2007 - November 2011
Aetna April 2004 - November 2007
Towers Watson June 2002 - April 2004
HelpCare (acquired by HealthEquity) October 2000 - May 2002
Towers Perrin January 1994 - October 2000
Skills
Marketing Strategy, Strategy, Strategic Planning, Leadership, Pharmaceutical Industry, Business Strategy, Managed Care, Management, Cross-functional Team..., Corporate Development, Mergers & Acquisitions, Process Improvement, Healthcare, Analytics, Start-ups
Education
Joan & Sanford I. Weill Medical College of Cornell University
University of Pennsylvania
Biology
Aetna 1999 - Present
Private Psychotherapy Practice in Pleasanton, CA 1997 - Present
Skills
Licensed Marriage and..., Psychotherapy, Mental Health Counseling, Psychology, Adult Therapy, Adolescent Therapy, Child Therapy, Family Therapy, Play Therapy, Parenting, Mood Disorders, Anxiety Disorders, OCD, CBT, Behavioral Problems, ADHD, Learning Disabilities, Autism Spectrum..., Tic Disorders, Grief Counseling, Substance Use Disorders, Addiction Recovery, Codependency, Post Traumatic Stress, Stress Management, GLBT issues, Quality Management, HEDIS, NCQA, Behavioral Health, Healthcare, Managed Care, Supervisory Skills, Leadership Development, Wellness, Staff Development, Team Building, Project Management, Quality Of Care, Complaint Investigations, Utilization Management, HMO, Provider Relations, Anger Management, Counseling Psychology, Therapists, Self-esteem, Life Transitions, Prevention, Treatment
Education
John F. Kennedy University 1989 — 1992
Master of Arts (M.A.), Clinical Psychology, Emphasis in Addiction Studies and Child Therapy
University of California, Berkeley 1984 — 1988
Bachelor of Arts (B.A.), Psychology
UnitedHealth Group June 2015 - Present
AmeriHealth Caritas September 2014 - May 2015
Vascular Access Centers April 2010 - September 2014
MedRisk, Inc. January 2009 - April 2010
AIG March 2006 - November 2008
Harris School of Business February 2005 - November 2008
Aetna January 2003 - December 2005
Intracorp April 2000 - August 2002
Skills
Healthcare, Billing, Insurance, Managed Care, Credentialing, Provider Contracting, Network Administration, Compliance, Underwriting, Project Planning, Claims Management, Supervisory Skills, Policy Writing, Research, Regulatory Submissions, Regulatory Affairs, Proposal Management, Regulatory Documentation, Regulatory Filings, Regulatory Analysis, Provider Relations, Provider Network..., Instructor-led Training, Healthcare Reimbursement, Healthcare Management, PPO, Medical Coding, Medical Records, JCAHO, HIPAA, Claim, CPT, Medical Billing, Medicaid, Revenue Cycle, ICD-9, Leadership, Invoicing, Training, Management, Medicare
Education
Wilmington University 2014 — 2016
Master's Degree, Health/Health Care Administration/Management
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Health Care Administration
University of Phoenix 2008 — 2010
AA, Psychology
Katherine Gibbs School 1991 — 1992
Business Management, Certificate in Business Management
Albert Einstein Healthcare Network President of Obstetrical Society of Philadelphia 2009Ob Society of Philadelphia2002 - 2010
Aetna 1996 - 2002
US Healthcare 1993 - 2002
Skills
Healthcare Management, Healthcare, Informatics, Strategic Planning, Public Speaking, Healthcare Consulting, Clinical Research, Acute Care
Education
Weill Medical College of Cornell University 1967 — 1971
Doctor of Medicine (MD)
EmbodySpirit Wellness January 2011 - Present
The Hartford August 2008 - Present
MassMutual Financial Group November 2005 - August 2008
Aetna February 2001 - October 2001
Education
Keene State College 1984 — 1989
bachelor of Arts, Psychology
Aetna September 2002 - April 2012
Liberty Mutual Insurance January 1986 - December 1994
Education
Keene State College
Bachelor of Education (B.Ed.), Education
Aetna August 2003 - Present
Skills
Underwriting, Health Insurance, Commercial Insurance, Medical Underwriting, Customer Service, Insurance
Education
Katherine Gibbs School 2004 — 2005
Graphic Design
Chubb Institue 1999 — 2001
Diploma, Computer Programming
Aetna
Skills
Brokers, Insurance, Underwriting, Health Insurance, Workers Compensation, Medicare, Term Life Insurance, Disability Insurance, Employee Benefits, Life Insurance, Account Management, Claim, Selling, Health Savings Accounts
Education
Kean University 1993 — 1997
Bachelor's degree, Management Science
North Fulton Hospital October 2012 - Present
Aetna January 2010 - October 2011
Berkeley Medical and Rehabilitation Center January 2006 - December 2009
Skills
Healthcare, HIPAA, Customer Service, Hospitals, Data Entry, Healthcare Management, Team Building, Outlook, Medicare, Medical Terminology, Process Improvement, Microsoft Excel, Access, Case Managment, CPT, Coaching, Cpr Certified, Data Analysis, EHR, Epic Systems, EMR, Healthcare Information..., ICD-9, Leadership, Managed Care, Medicaid, Employee Benefits, Healthcare Consulting, Medical Billing, Medical Coding, Medical Records, Microsoft Office, Microsoft Word, Nursing, PowerPoint, Public Speaking, Software Documentation, Supervisory Skills, Training, Physician Relations, Health Insurance, Patient Advocacy, Practice Management, Provider Relations, Elder Care, Insurance, Administration, Policy, Cerner, Healthcare Industry
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
MBA, Health Services
University of Karachi 1998 — 2003
BS, Physical Therapy
Aetna November 1994 - Present
Skills
Financial Reporting, Accounting, GAAP, Variance Analysis, Financial Analysis, Microsoft Excel, Access Database, Mainframe, Web Intelligence, VBA, General Ledger, Health Care Reform, Reconciliation, Pivot Tables, Accounts Receivable, SOX, Ad Hoc Reporting, Financial Accounting, Insurance, Regulatory Reporting, Sarbanes-Oxley Act, Account Reconciliation, Hyperion Enterprise, US GAAP, Access, SEC filings, Journal Entries, Statutory Accounting, Managerial Finance, Strategic Financial..., Financial Modeling
Education
Johnson and Wales University 1989 — 1994
Bachelor of Science, Accounting
Johnson and Wales University 1989 — 1994
Bachelor of Science (BS), Accounting
Aetna July 2015 - Present
Aetna April 2011 - June 2015
Aetna March 2008 - April 2011
Consulting 2004 - 2008
Skills
Splunk, Machine Data Analytics, Apache Hadoop, Hunk, Predictive Analytics, Big Data, MapReduce, SQL, Sqoop, Hive, Cloudera CDH4, Hortonworks Data..., Data Modeling, Application Performance..., Unix Shell Scripting, Java, Python, Perl, Tableau, PL/SQL, Requirements Analysis, Requirements Gathering, IT Strategy, Performance Engineering, WebTrends Analytics, Compuware Vantage, prelert, Cloud Computing
Education
Southern Illinois University, Carbondale 2001 — 2003
Master of Science (M.S.), Electrical and Computer Engineering
Kakatiya University 1997 — 2001
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
Aetna June 2014 - Present
IntellaTriage June 2011 - June 2014
St. Elizabeth Healthcare February 2007 - January 2009
Skills
BLS, EMR, Telephone Triage, Medical/Surgical, Medication..., IV, Nursing Education, Telemetry
Education
Kaplan University 2007 — 2009
Bachelor's degree, Registered Nursing/Registered Nurse
Raritan Valley Community College 1983 — 1985
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Aetna October 2013 - Present
Union Bank August 2012 - September 2013
Skills
ETL, Business Intelligence, Data Migration, SDLC, Data Marts, Testing, Business Requirements, Microsoft SQL Server, Oracle, PL/SQL, SQL, Unix Shell Scripting, Autosys, Business Objects, Informatica
Education
Western Kentucky University 2010 — 2011
Master's degree, Computer Science
Jawaharlal Nehru Technological University 2006 — 2010
Bachelor's Degree, Information Technology
Aetna March 2014 - Present
Aetna Life Insurance Company November 2013 - March 2014
Coventry Health Care August 2011 - November 2013
Coventry Health Care February 2007 - August 2011
Education
University of Kansas 1998 — 2001
Master of Arts (M.A.), Mathematics
Kansas State University 1994 — 1998
Bachelor of Science (B.S.), Sociology
CCMSI February 2014 - Present
Kansas Health Service Corportation December 1994 - February 2014
Aetna 1985 - 1994
Education
Kansas State University
Bachelor of Science, Human Ecology
Tabor College
Aetna November 2011 - Present
Aetna November 2010 - November 2011
Aetna June 2003 - October 2010
Skills
Vendor Management, IT Management, Windows 7, Process Improvement, Disaster Recovery, Business Analysis, Technical Support, Active Directory, Project Management, Citrix, Help Desk Support, Troubleshooting, Information Technology, ITIL, SDLC, SharePoint, Visio, Software Documentation, IT Strategy, Management, Integration, Microsoft Office, Windows XP, Windows
Education
The John Paul II Catholic University of Lublin 1983 — 1989
Psychology
Aetna November 2014 - Present
Aetna November 2014 - Present
Aetna February 2006 - Present
Aetna February 2006 - August 2007
Prudential Healthcare November 1996 - March 2003
Skills
Health Insurance, Customer Service, Medical Terminology, Pharmacy, Microsoft Office, Microsoft Excel Basic, Coaching for Excellence, Oral & Written..., Work Well Independently, Excellent interpersonal..., Insurance verification, Home healthcare Billing, New Hire Training, Data Entry
Education
Jones College-Jacksonville 1990 — 1992
Associate's degree, Marketing/Marketing Management, General
Aetna
Skills
Insurance, Customer Service, Health Insurance, Microsoft Office, Claim, Medicare, HIPAA, Microsoft Excel, Healthcare, Leadership, Outlook, Data Entry, Analysis
Education
John Tyler High
Richland Community College
Tyler Commercial College
Tyler Junior College
Aetna January 2015 - Present
Norton Healthcare July 2009 - Present
Education
Mid-Continent University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Jefferson Community College
Associate of Arts (A.A.), Business Administration and Management, General
Aetna May 1998 - Present
American Airlines March 1991 - May 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML
Education
Kaplan University-Davenport Campus 2010 — 2013
Master of Public Health (MPH), Public Health/Epidemiology
St. Catherine High School 1983 — 1988
Albertus Magnus College, New Haven CT
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
State Street August 2015 - Present
Seagate Technology May 2012 - July 2015
AT&T July 2011 - April 2012
Aetna November 2010 - July 2011
Skills
Oracle, Database Administration, Unix, Data Warehousing, Performance Tuning, SQL, Unix Shell Scripting, IBM Optim, Information Technology, Business Intelligence, Shell Scripting, Vendor Management, SDLC, Leadership, Databases, Technical Recruiting
Education
Kakatiya University 2004 — 2008
Bachelor of Technology (B.Tech.)
Kaiser Permanente April 2013 - July 2013
Kaiser Permanente May 2009 - March 2013
Kaiser Permanente April 2007 - April 2009
Aetna January 2004 - November 2005
Jefferson Pilot Financial April 2002 - October 2003
Sedgwick August 1999 - November 2001
Liberty Mutual Insurance March 1996 - July 1999
Education
Kansas State University
Bachelor of Science (BS)
The University of Kansas
University of Southern California
Amtrak September 2009 - January 2015
Amtrak April 2008 - September 2009
Amtrak March 2007 - April 2008
Aetna December 1997 - March 2003
Education
Kean University 2004 — 2006
Bachelor of Arts (B.A.), Public Administration
Union County College 1999 — 2002
Associate of Arts (A.A.), Communication and Media Studies
Aetna
Skills
Fraud Investigations, Investigations, Statistical Data..., Program Analysis, Risk Management, Health Insurance, Claim, Training
Education
Johnson C. Smith University - JCSU
Bachelor's Degree, Criminal Justice and Corrections
IMMB Hotels September 2011 - Present
Randy Reed Chevrolet February 2007 - Present
Aetna June 2007 - December 2010
Fast Stop Food Stores 2005 - 2006
Marillac May 2003 - November 2003
Walmart February 2001 - May 2003
Fairmont Hotels & Resorts September 2000 - May 2001
The Elms Resort and Spa February 2000 - September 2000
Harrahs Casino & Resort Kansas City MO January 1995 - October 1999
Radisson March 1999 - September 1999
Skills
Project Management, Project Planning, Program Management, Product Development, Cross-functional Team..., Product Management, Event Management, Engineering, Vendor Management, Integration
Education
Johnson & Wales University 1978 — 1983
Bachelor’s Degree, Hospitality Sciences, 3.25