Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
LifeCare Assurance Company September 2015 - Present
Aetna November 2010 - June 2014
Cigna August 2006 - October 2010
Skills
COBRA, Health Insurance, Disability Insurance, Employee Benefits, Claim, Claims Management, Training, Leadership, Management, Benefits Administration, Property, Life Insurance
Education
University of Phoenix 2010 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Aetna January 2014 - Present
University of Phoenix April 2009 - Present
Aetna January 2012 - December 2013
Aetna January 2011 - January 2012
Aetna February 2008 - January 2011
Aetna Global Benefits (AGB) October 2006 - February 2008
Aetna May 2001 - October 2006
FST Associates April 2000 - May 2001
CIGNA December 1989 - November 1999
Skills
Insurance, Project Management, Management, Sales, Training, Budgets, Employee Benefits, Medicare, Customer Service, Cross-functional Team..., Health Insurance, Leadership, Team Building, Underwriting
Education
University of Phoenix
Master's Degree
University of Phoenix 2010 — 2010
Certificate
University of Phoenix
Bachelor
West Dermatology/Las Vegas Skin and Cancer Clinics October 2010 - Present
HCA May 2006 - May 2007
Aetna August 1997 - June 2002
Skills
Microsoft Excel, Research, Project Coordination, Customer Service, Public Health, Clinical Research, Project Management, Microsoft Office, Healthcare, Insurance, Medical Terminology, Management, Healthcare Management, EMR, Leadership, HIPAA, Healthcare Information..., EHR, Hospitals, Strategic Planning, Outlook, Training
Education
University of Phoenix 2011 — 2016
Psychology
Hennepin County Government August 2013 - Present
Aetna November 2012 - June 2013
Wells Fargo Bank January 2011 - March 2012
Verizon Wireless January 2009 - January 2011
Alltel Wireless April 2007 - January 2011
Skills
Loans, Consumer Lending, Small Business Lending, Mortgage Lending, Lines Of Credit, Credit, Banking, Commercial Lending, Credit Analysis, Loan Origination, Commercial Banking, Customer Service, Insurance, Relationship Management, Finance, Retail Banking, Sales, Marketing, Financial Services, Cross Selling, Deposits, Cash Management, Call Centers, Credit Cards, Payments, Customer Experience, Team Leadership, Loan Servicing, Cash Flow, Refinance, Applicant Tracking...
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Business
University of Phoenix 2008 — 2011
Bachelor of Science (B.S.), Business
Aetna April 2014 - Present
United Healthcare June 2013 - March 2014
Mountain Health & Wellness February 2012 - June 2013
Mountain Health & Wellness February 2009 - January 2012
Cenpatico of Arizona July 2005 - February 2009
ValueOptions of Arizona June 2001 - July 2005
United States Air Force July 1978 - March 2001
Skills
Process Improvement, Visio, Business Analysis, SDLC, Medicaid, Operations Management, Strategy, Information Technology, Quality Assurance, Healthcare Information..., Healthcare, Microsoft SQL Server, Team Building, Leadership, Project Management, Change Management, Software Documentation, HIPAA, Training, Strategic Planning, Customer Service, Management, EHR, Program Management, Software Development, Data Analysis, Telecommunications, Enterprise Software, Microsoft Office, Call Centers, Healthcare Management, Analysis, Project Planning, System Administration, Integration
Education
Western International University 2006 — 2010
Master of Business Administration, Dual Major - Management & IT, 3.97
University of Phoenix 2003 — 2005
Bachelor of Science, Information Technology, 3.99
UnitedHealth Group March 2015 - Present
Amerigroup November 2013 - March 2015
MyHealth Network August 2012 - November 2013
Kentucky Spirit Health Plan (Centene) September 2011 - August 2012
Peach State Health Plan (Centene) February 2011 - September 2011
Peach State Health Plan (Centene) August 2007 - February 2011
Peach State Health Plan (Centene) January 2006 - August 2007
United Way of Central Georgia January 2000 - January 2006
Secure Health Plan of GA November 1998 - January 2000
Aetna March 1992 - July 1997
Skills
Management, Network Development, Provider Relations, Credentialing, Claim, Medicaid, Medicare, PPO, Healthcare, Strategic Planning, Health Policy, Healthcare Industry, Health Insurance, Physicians, HMO, Insurance, Medicaid Managed Care, HEDIS, Physician Relations, Provider Network..., Medicare/Medicaid..., Healthcare Reimbursement, Health Plan Operations, HIPAA, Medical Billing, Revenue Cycle Management
Education
Western Governors University 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
University of Phoenix 2010 — 2012
Associate of Arts (AA), Healthcare Administration
Lykes Insurance, Inc. March 2013 - Present
Aetna October 2008 - January 2013
Aetna July 2007 - October 2008
Aetna September 2003 - July 2007
Skills
Medicare, Licensed Life & Health..., Health Insurance, Managed Care, Insurance, Disability Insurance, Medicare Advantage, Medicare Prescription..., Medicare Part D, HMO, PPO, Open Access, Pharmacy Benefit..., Claim, Health Savings Accounts, Life Insurance, Provider Relations
Education
University of Phoenix 2004 — 2006
Bachelor's Degree, Business Administration and Management, General
MultiPlan October 2004 - Present
Aetna July 1997 - January 2004
Skills
Accounts Receivable, Management, Project Management, A/R collections, Account Reconciliation, Customer Support, Financial Audits, Internal Audit, External Audit, Data Collection, Data Analysis, Project Planning, Microsoft Word, Microsoft Excel, PowerPoint, Oracle, Cash Receipts, System Testing, Process Improvement
Education
University of Phoenix
Associate's Degree, Business Management and Accounting
University of Phoenix
Aetna- Mercy Care Plan March 2014 - Present
Aetna July 2013 - March 2014
TriWest Healthcare Alliance March 2011 - March 2013
TriWest Healthcare Alliance March 2006 - March 2011
TriWest Healthcare Alliance November 2003 - March 2006
TriWest Healthcare Alliance February 2002 - November 2003
TriWest Healthcare Alliance June 1998 - October 1999
TriWest Healthcare Alliance February 1998 - June 1999
TriWest Healthcare Alliance February 1997 - May 1998
NMC Homecare February 1994 - September 1996
Skills
Healthcare, Healthcare Management, Case Management, Customer Service, Virtual Teams, Training & Development, Event Planning, Public Speaking, Presentation Development, Group Presentations, Compliance, Conflict Management, Data Analysis, Team Building, Relationship Development, Webinars, Contract Management, Staff Management, Materials Management, Logistics, Goal Development, Mentoring, Travel, Appointment Scheduling, Office Management, Equipment Management, Project Coordination, Provider Relations, Network Development, Employee Training, Software Documentation, Utilization Management, Healthcare Information..., Medical Billing, EMR, EHR, Physician Relations
Education
University of Phoenix 2000 — 2002
Bachelor's degree, Marketing
Aetna August 2014 - Present
State of Oregon December 2013 - August 2014
Liberty Mutual Insurance October 2012 - February 2013
USAA September 2009 - June 2012
USAA August 2006 - September 2009
United Way of Sacramento 2006 - 2009
BBR Partners January 2006 - June 2006
AIG April 2005 - October 2005
USAA May 2001 - April 2005
Skills
Insurance, Settlements, Insurance Claims, Underwriting, Property & Casualty..., Distance Learning, Creative Services, Technology Integration, Educational Technology, Settlement, Instructor-led Training, Claim, Microsoft Office, Workshop Facilitation, Training Facilitation, Program Facilitation, Claims Handling, Claims Resolution, Claims Investigations, Auto Claims, Negotiation
Education
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Business Communications
Aetna June 2013 - Present
Robert Half International April 2012 - March 2013
MassMutual Financial Group February 2006 - June 2011
Skills
Billing Process, Collections, Accounts Payable, Accounts Receivable, Interviews, Recruiting, Accounting, New Business Development, General Ledger, Account Reconciliation, PeopleSoft, Temporary Placement, Financial Analysis, Talent Management, Temporary Staffing, Talent Acquisition, Payroll, Time Management, College Recruiting, Applicant Tracking..., Process Improvement, Employee Benefits, Staffing Services, Sales, Onboarding, Technical Recruiting, Professional...
Education
University of Phoenix 2009 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
Westfield State College 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Psychology
Windsor Locks High School 1996 — 2000
High School Diploma , Human Resources Management/Personnel Administration, General
Aetna March 2014 - Present
CSHM LLC April 2013 - March 2014
Saint Thomas Health December 2010 - April 2013
Saint Thomas Health January 2008 - December 2010
Skills
HIPAA, Training, Healthcare, Process Improvement, Leadership Development, Cpr Certified, Community Outreach, Nonprofits, Onboarding, Management, Program Management, Leadership, Time Management, Microsoft Office, Instructional Design, Employee Relations, Organizational..., Policy, Human Resources, Public Speaking, Staff Development, E-Learning, Software Documentation, PowerPoint, Adult Education, Learning Management, Hands-on Training, Training Delivery, Coaching, Instructor-led Training, Curriculum Design, Employee Training, SharePoint, Learning Management..., Outlook, SnagIt, Adult Learning Theory, CPR Certified
Education
ASTD 2014 — 2014
Instructional Design
University of Phoenix-Nashville Campus
Bachelor of Science (BS), Health/Health Care Administration/Management
Aetna December 2014 - Present
Lasso Consultant January 2004 - January 2007
Advanced Reimbursement Management January 2005 - November 2005
UnitedHealth Group 2004 - 2005
Desert Capstone 1995 - 2003
Samaritan Health Services 1991 - 1999
Skills
Healthcare, Nursing, Pediatrics, Family Medicine, ACLS, BLS
Education
Northern Arizona University, School of Nursing 2008 — 2011
Master's Degree, Family Practice Nurse/Nursing, Magna Cum Laude
University of Phoenix 2003 — 2005
Bachelor's Degree, Nursing Science, Summa Cum Laude
KPMG US August 2014 - Present
Aetna May 2012 - August 2012
KPMG US May 2012 - May 2012
Hersha Hospitality Trust May 2011 - August 2011
Skills
Financial Accounting, Financial Analysis, Financial Reporting, Microsoft Excel, Microsoft Office, Public Speaking, Auditing
Education
University of Pittsburgh 2010 — 2014
Bachelor's Degree, Accounting, Certificate in Leadership and Ethics, Graduated
Aetna August 2014 - Present
Safeway March 2013 - August 2014
3PD, Inc. March 2010 - October 2012
Cigna Insurance Services December 2007 - July 2008
Skills
Customer Service, Customer Satisfaction, Data Entry, Cashiering, Inventory Management, Telephone Skills, Call Centers, Time Management, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Retail, Phone Etiquette, Teamwork, Troubleshooting, Customer Experience, PowerPoint, 10 Key, Sales
Education
University of Phoenix 2010 — 2011
N/A, Business Administration and Management, General
Arizona Institute of Business and Technology 1997 — 1998
Diploma, Business/Office Automation/Technology/Data Entry, 3.8
Aetna March 2015 - Present
McKesson August 2013 - March 2015
McKesson 2008 - 2012
excelleRx 2005 - 2008
Avnet, Inc. 2000 - 2004
Skills
Employee Relations, Employee Engagement, Performance Management, Compensation, Workforce Planning, Benefits Administration, Deferred Compensation, Employee Benefits, Talent Acquisition, Human Resources, Organizational..., HR Policies, Employee Training, Leadership Development, Recruiting, Organizational Design, Succession Planning, Change Management, Coaching, Leadership, Management, HRIS, Onboarding
Education
HCI
Human Capital
HCI
HCI
University of Phoenix
Bachelor of Science (BS), Management
Aetna April 2013 - Present
Coventry Health Care January 2008 - April 2013
Coventry Health Care August 2010 - July 2012
First Script October 2008 - August 2010
First Script January 2008 - October 2008
Mobility Insurance Agency May 2006 - November 2007
Progressive Insurance September 2005 - September 2006
California Casualty Management Company January 2001 - February 2004
RSA 1998 - 2000
Skills
Process Improvement, Visio, Business Analysis, Insurance, Leadership, Project Management, Vendor Management, Quality Assurance, Program Management, Change Management, PMP, SDLC, Six Sigma, Software Documentation, PMO, MS Project, Training, Operations Management, Access, Project Portfolio..., Software Project..., Requirements Analysis, Project Delivery, SharePoint, SharePoint Designer, Adobe Acrobat, Intuitive Documentation..., Process Mapping, Snag-It, Arizona Notary, Business Process Mapping
Education
University of Phoenix 2011 — 2011
BS, Marketing
University of Phoenix 2002 — 2011
BS, Business Management
University of Phoenix
Certification, Project Management
UPMC Health Plan February 2015 - Present
Aetna May 2014 - January 2015
Coventry/HealthAmerica July 2011 - January 2015
AGLA December 2008 - June 2011
Strategic Consulting Group June 2008 - November 2008
League of Young Voters 2008 - 2008
Skills
Health Insurance, Insurance, Sales, Account Management, CRM, Leadership, Sales Operations, Recruiting, Analysis, Customer Retention, Advertising, Employee Benefits, Customer Service, Sales Management, Marketing, New Business Development, Data Analysis, Microsoft Excel, Strategic Planning, Salesforce.com
Education
University of Pittsburgh 2004 — 2008
BA, Political Science
Aetna July 2014 - Present
Verizon Wireless November 2010 - May 2014
Verizon Wireless January 2010 - November 2010
Verizon Wireless January 2009 - January 2010
Skills
Customer Service, Call Centers, Account Management, Customer Retention, Sales, Problem Solving, Decision Making, Negotiation, Subject Matter Experts, Business Analysis, Microsoft Office, Health Insurance, Wireless, Telecommunications, Troubleshooting, M2M, Technical Support, Retail
Education
University of Pittsburgh 2001 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
Aetna October 2001 - Present
Eagle Gate College June 2002 - June 2007
United Healthcare September 2000 - October 2001
Intermountain Healthcare June 1988 - September 2000
Skills
Health Insurance, Insurance, Claim, Leadership, Managed Care, Customer Service, Healthcare, Management, Microsoft Excel, Access, Health Policy, Healthcare Information..., Account Management, Public Speaking, Customer Retention, Healthcare Consulting, Employee Relations, Data Analysis
Education
University of Phoenix
University of Utah
UnitedHealth Group April 2015 - Present
UnitedHealth Group May 2012 - Present
Mogan Stanley November 2011 - May 2012
Aetna April 2008 - November 2011
Aetna June 2003 - April 2008
Skills
Data Warehousing, Finance, Valuation, Financial Modeling, SDLC, Business Analysis, Management Consulting, Employee Benefits, Medicare, Credentialing, Insurance, Process Improvement, Customer Service, Portfolio Management, Medicaid, Claim, HIPAA, Health Insurance, Health Savings Accounts, Managed Care, Provider Relations, Healthcare, COBRA, Long-term Care, Health Policy, Call Centers, Benefits Administration, 401k, Claims Resolution, Claims Management, Healthcare Information..., Data Analysis, Critical Illness, Disability Insurance, Brokers, Open Enrollment, HMO, PPO, Medicare Part D, Life Insurance, Claim Investigation, Medical Billing, ICD-9, Employee Wellness, CPT, Network Development, PeopleSoft, General Insurance, Healthcare Management, Medical Terminology
Education
University of Phoenix 2014 — 2016
Associate of Arts (AA), Health/Health Care Administration/Management
Aetna March 2015 - Present
Highmark Inc. January 2015 - March 2015
Coventry Health Care, an Aetna Company May 2012 - December 2014
UPMC Health Plan February 2006 - May 2012
UPMC Health Plan February 2005 - February 2006
UPMC Health Plan February 2002 - February 2005
Gateway Health Plan April 1999 - February 2002
Gateway Health Plan May 1998 - April 1999
Gateway Health Plan March 1997 - May 1998
Gateway Health Plan November 1996 - March 1997
Skills
Requirements Gathering, Systems Analysis, Visio, Medicare, SDLC, Business Analysis, Process Improvement, Cognos, Healthcare Information..., Requirements Analysis, Medicaid Managed Care, IT Operations, Financial Analysis, IT Solutions, Business Requirements, Electronic Enrollment, Production Support, Agile & Waterfall..., Medicare Letters, Creative Solutions, System Testing, Unit Testing, System Enhancements, Redetermination Projects, Statutory Reporting, Home Nursing Files, Benefit Cost Analysis, Department of Public..., Employee Training, Customer Service, Customer Retention, Microsoft Excel, Access Database, PowerPoint, Posnet, MC400, Amisys, Remedy Ticketing System, MMC, On-call Support, Access, Insurance, Leadership
Education
University of Pittsburgh 1990 — 1994
Bachelor of Science (BS), Business/Psychology
Upper St. Clair High School 1986 — 1990
High School
Aetna September 2011 - Present
Aetna. Inc April 2007 - September 2011
Aetna Inc June 2005 - April 2007
Skills
ADDIE, Access, Analysis, Business Analysis, Blended Learning, Call Center, Classroom, Captivate, Curriculum Design, Customer Service, Dreamweaver, E-Learning, Employee Benefits, Employee Training, Gap Analysis, HTML, Hands-on Training, Healthcare, Instructional Design, Instructor-led Training, Insurance, Leadership, Learning Management, Learning Management..., MS Project, Management, Microsoft Office, Microsoft Word, Needs Analysis, Performance Consulting, Performance Improvement, Performance Management, PowerPoint, Process Improvement, Program Management, Project Management, Quality Assurance, Requirements Analysis, Requirements Gathering, Resource Management, SDLC, SharePoint, SnagIt, Software Documentation, Team Building, Technical Training, Technical Writing, Testing, Training, Training Delivery
Education
Charter
Associates, Science
University of Phoenix
Aetna June 2015 - Present
Aetna January 2014 - May 2015
Aetna November 2007 - January 2014
Aetna January 2007 - November 2007
Tickets.com January 2006 - February 2007
Skills
Data Entrée for Medical..., Critical Thinking, Self Management, Team Building, Time Management, Training, Customer Service, Analysis, Coaching, Healthcare, Software Documentation, Call Centers, Access, Data Entry, Customer Satisfaction, Leadership, Employee Benefits, Supervisory Skills, HIPAA, PPO, Microsoft Word, Troubleshooting, Microsoft Excel, Employee Relations, Medicaid, Policy, Microsoft Office, Leadership Development, Managed Care, Telephone Skills, Management, Visio, Customer Retention, Project Management, Claims Resolution, Credentialing, Account Management, Business Model..., Insurance, Outlook, Strategic Visionary
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Healthcare Administration
Fidelity Investments June 2013 - Present
American Express January 2012 - June 2013
American Express May 2010 - December 2011
American Express November 2006 - July 2010
American Express April 2005 - November 2006
American Express July 1998 - April 2005
Human Affairs International 1996 - 1998
Aetna 1994 - 1996
Skills
Websphere, XML, Visual Basic, Distributed Systems, MVS, Software Development, SDLC, Management, Credit Cards, Software Project..., Strategic Planning, Databases, PMP, Outsourcing, SOA, Web Services, Project Management, Enterprise Software, Governance, Leadership, IT Strategy, Architectures, .NET, Java Enterprise Edition, Enterprise Architecture, System Architecture, Requirements Analysis, Agile Project Management, Business Intelligence, Architecture
Education
University of Phoenix 1993 — 1997
BS
Aetna August 2008 - Present
Self employeed January 2005 - Present
Wells Fargo June 2005 - July 2008
Education
University of Phoenix 2006 — 2012
Bachelor of Science (B.S.), Human Resources Management and Services
Voya Financial May 2001 - Present
Aetna June 1988 - May 2001
Skills
Financial Analysis, Risk Management, Strategic Financial..., Financial Services, Portfolio Management, Finance, Process Improvement, Corporate Finance, Accounting, Managerial Finance, Hyperion Enterprise, Financial Planning, Business Analysis
Education
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Accounting and Finance
Highmark Inc. April 2015 - Present
Aetna May 2012 - March 2015
Skills
Healthcare Information..., Access
Education
University of Pittsburgh 2008 — 2012
BS, Health Information Management
Aetna September 2008 - Present
Sears, Roebuck and Co. June 2008 - January 2009
Starbucks October 2003 - March 2008
The Home Depot February 2005 - August 2006
Women's Workout Express April 2005 - July 2005
Sports authority September 2004 - February 2005
Fresno Moving and Storage June 2002 - August 2002
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Claim, Process Improvement, Managed Care, Call Centers, Customer Service, Business Analysis, Training, Photos, Computer-savvy, Telephone, Retail, Cash-handling, Management, Human Resources, Apparel, Home Improvement, Hostesses, Food Quality, Food Safety, Food & Beverage, Cleaning, Sanitation, Food Service Sanitation, Flexible Spending..., Health Savings Accounts, PowerPoint development, Presentations, Underwriting, Process Scheduler, Customer Satisfaction
Education
University of Phoenix-Central Valley Campus 2009 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Fresno City College 2003 — 2005
N/A, General Studies
Central High School 1999 — 2003
High School Diploma, General Studies
Aetna April 2012 - Present
Samaritan Regional Health System May 1988 - December 2006
Skills
Utilization Management, Hospitals, Nursing, Healthcare, Medical/Surgical, IV, Healthcare Management, Health Care..., Case Managment, Managed Care, Ambulatory Care, Healthcare Information..., Medication..., Community Health, PowerPoint, Microsoft Office, Surgery, Live Meeting, Clinical Supervision, Appeals, Utilization Review, Secretarial Skills, Microsoft Word
Education
University of Phoenix 2006 — 2008
Master of Science (MS), Registered Nursing/Registered Nurse and HealthCare Administration
MedCentral College of Nursing 2003 — 2005
Bachelor of Science (BS), Registered Nursing/Registered Nurse
North Centeral Technical School 1993 — 1999
Associate's degree, Registered Nursing/Registered Nurse
Ashland High School 1984 — 1988
Aetna May 2014 - Present
Aetna April 2011 - May 2014
Aetna, INC. February 2010 - April 2011
Aetna January 2009 - February 2010
Aetna October 2007 - January 2009
Aetna September 2005 - October 2007
Aetna October 2003 - September 2005
Carvel Corporation May 1999 - September 2003
Skills
Creative Direction, Web Project Management, Product Marketing, Direct Marketing, Marketing Strategy, Marketing Communications, Positioning, Copywriting, Project Management, Analytics, Strategic Communications, Segmentation, Management, Integrated Marketing, Marketing Management, B2B Marketing, Market Research, Marketing, Cross-functional Team..., Digital Marketing, Brand Management, Newsletters, Advertising, Email Marketing, Marketing Research, Multi-channel Marketing, Strategy, Competitive Analysis, Lead Generation, Customer Insight, Direct Mail, Brand Development, Corporate Communications, Brand Awareness, Internal Communications, Online Advertising, CRM, Corporate Branding, Interactive Marketing, Relationship Marketing, B2B, Social Media Marketing, Media Planning, Market Planning, Product Launch, Online Marketing, Digital Strategy
Education
University of Phoenix 2003 — 2009
Bachelor of Science, Business / Marketing
Mckesson/AxisPoint Health July 2014 - September 2015
New England Home Care June 2007 - December 2014
Aetna April 2009 - June 2014
Patient Care Inc July 2006 - June 2007
MetLife July 2003 - July 2006
GE Capital April 2000 - July 2003
Professional Relief Nurses January 1999 - March 2000
Gentiva Health Services January 1995 - December 1999
Skills
Nursing, Administration, Healthcare, Excel, Insurance, long term disability..., Home Care, Clinical Research, Healthcare Management, Medicaid, Case Managment, Leadership, Medicine, Wound Care, Managed Care, HIPAA, Hospitals, EMR, Medicare, Microsoft Excel, Case Management, Motivational..., Disability Management, Home Health Agencies, Medical Records, EHR, Patient Education, Medical Case Management, Health Education, Medical/Surgical, Healthcare improvement, Medical-Surgical
Education
University of Phoenix 2005 — 2006
Heath Care Adminstration
United States Air Force, School of Aerospace Medicine 1985 — 1985
Certificate, Flight Nurse
Maria College 1979 — 1981
AAS, Nursing
Herkimer County Community College 1975 — 1976
None, Medical Laboratory Technology
Aetna June 2015 - Present
Coventry Health Care, an Aetna Company June 2007 - May 2015
Afni November 2005 - August 2006
Teleperformance June 2001 - November 2005
Experian May 1987 - November 2001
Skills
Documentation, Performance Consulting, IDX, Human Performance, Customer Service, Policy, Coaching, Mentoring, Quality Assurance, Call Center, Vendor Management, Software Documentation, Training, Call Centers, Budgets, Process Improvement, Management, Insurance, Employee Training, Team Building, Leadership, Employee Benefits, Program Management
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Business Administration, 3.8
Allegheny Health Network December 2008 - Present
Aetna October 2008 - December 2008
UPMC June 2006 - October 2008
Skills
Customer Service, Hospitals, HIPAA, Social Media Marketing, Healthcare Information..., Healthcare Management, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building, Clinical Research, EMR, Healthcare, Public Speaking, Social Media, EHR
Education
University of Pittsburgh 2002 — 2006
Bachelor of Arts, Communications & Rhetoric
University of Pittsburgh 2002 — 2006
Bachelor's degree, Communications & Rhetoric
Aetna June 2012 - Present
CVS Caremark Corporation June 2008 - June 2012
CVS Caremark Corporation July 2007 - June 2008
Skills
Pharmacists, Medication Therapy..., Pharmacy, Pharmacy Benefit..., Medicare Part D, Patient Counseling, Immunization, Clinical Pharmacy, Community Pharmacy, Managed Care, Certified Immunizer, Healthcare, Pharmacy Practice, Pharmaceutical Care, Customer Service, Utilization Management, Patient Education, Inventory Management, Microsoft Office, Medicare, Microsoft Excel, HIPAA, Prior Authorization, Prescription, Drug Interactions, Formulary, Medicare Prescription..., Medicare/Medicaid..., Prescription Drugs, Healthcare Industry, Compounding, Disease Management
Education
University of Pittsburgh 2001 — 2007
Doctor of Pharmacy (PharmD), Pharmacy
IASIS Healthcare June 2014 - Present
Humana March 2005 - June 2014
CIGNA Healthcare January 2004 - March 2005
Aetna January 2001 - March 2003
Aetna September 1998 - January 2001
Curative Health Services January 1998 - September 1998
United States Air Force September 1996 - September 1998
United States Air Force June 1992 - January 1996
Geisinger Health System January 1992 - June 1992
University of Scranton 1990 - 1992
Skills
Health Insurance, Medicare, Managed Care, Provider Relations, HMO, Utilization Management, PPO, Medicaid, Network Development, Contract Negotiation, Healthcare Reimbursement, Hospital Reimbursement, Medicare/Medicaid..., Healthcare Management, Accountable Care, Health Care Reform, Provider Network..., Hospitals, Physicians, Healthcare Consulting, EHR, Healthcare Information..., Healthcare, Healthcare Industry, Credentialing, HIPAA, Medicare Part D, Medicaid Managed Care, Medical Compliance, HEDIS, Physician Relations, Utilization Review, ICD-9, Health Policy, Quality Improvement, Practice Management, Revenue Cycle, Medicine
Education
University of Scranton 1990 — 1992
Master of Science (MS), Health/Health Care Administration/Management
University of Pittsburgh 1985 — 1990
Bachelor of Science (BS), Molecular and Cell Biology
University of Pittsburgh 1985 — 1990
Certificate, Conceptual Foundations of Medicine (Medical Ethics)
Miraca Life Sciences April 2013 - February 2014
Provista November 2012 - March 2013
AHC, Inc. June 2011 - October 2012
Wayne Perry & Associates, National Healthcare Revenue Cycle Recruiters and Staffing Specialists October 2009 - March 2011
North Texas Hospital December 2008 - September 2009
Perot Systems Corporation July 2005 - December 2008
Frontier Healthcare October 2003 - June 2005
Baylor Health Care System April 2001 - October 2003
Claim Services Resource Group, Inc. March 2000 - August 2001
Aetna March 1999 - March 2000
Skills
Healthcare Management, Revenue Cycle, Medicare, Access, Customer Service, Revenue Cycle Management, Accounts Receivable, Software Documentation, Process Improvement, Hospitals, Healthcare Information..., EHR, Meditech, HIPAA, Invoicing, Healthcare, Training, Healthcare Consulting, Medical Billing
Education
University of Phoenix
Associate of Arts (AA), Health Administration
Aetna international January 2015 - Present
Aetna October 2012 - December 2014
Aetna July 2006 - October 2012
Aetna October 2004 - June 2006
Cigna March 2003 - September 2004
Skills
Health Insurance, Managed Care, Healthcare, Leadership, Account Management, Claim, Disability Insurance, Disease Management, Employee Benefits, HIPAA, HMO, Health Policy, Healthcare Consulting, Healthcare Industry, Healthcare Management, Hospitals, Insurance, Marketing Strategy, Medicare, PPO, Provider Relations
Education
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.)
Univ of Maryland Medical 1975 — 1979
Medical Degree
Mt St Mary's College 1971 — 1975
BS Chemistry
UnitedHealth Group September 2014 - Present
Florida Blue January 2014 - September 2014
Aetna August 2012 - January 2014
WellCare January 2012 - August 2012
Skills
Business Analysis, Access, Health Insurance, Microsoft Office, Medicare, SQL, Reporting & Analysis, Healthcare, Requirements Gathering, HIPAA, Managed Care, Insurance Claims, Medicaid, Databases, Data Analysis, Health Care Reform, SAS, Insurance
Education
University of Phoenix
Master of Business Administration (MBA)
University of Phoenix 2009 — 2012
Bachelor of Health Care Administration
University of Phoenix
Health Care Informatics Certificate
MultiPlan October 2004 - Present
Aetna October 1996 - February 2004
Education
University of Phoenix 2003 — 2004
Accounting
Cigna January 2014 - Present
Cigna January 2014 - Present
Aetna February 2002 - December 2013
DBDS December 1994 - February 2002
Skills
SDLC, Software Development, Agile Methodologies, Process Improvement, Talent Management, Project Management, Training, Management, Business Process..., Program Management, Human Resources, Leadership, Insurance, Cross-functional Team..., Analysis, Technological Innovation, Strategic Roadmaps, Project Delivery, IT Strategy
Education
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Management Information Systems, General
Tolland High
OneSource Virtual April 2015 - Present
Payroll Management Leadership in the Phoenix, Arizona Area February 2015 - April 2015
Aetna March 2008 - February 2015
Schaller AndersonPho 2004 - 2008
America West Airlines 2000 - 2004
UDC Homes 1986 - 1996
Skills
Customer Service, Management, Employee Relations, Process Improvement, Insurance, Accounting, Payroll, Recruiting, People Management, Accounts Payable, Budget Management, General Ledger, Presentation Skills, Microsoft Excel, Microsoft Office, PeopleSoft, People Development, People-oriented, ADP Payroll, Payroll Taxes, Payroll Processing, Payroll Services, Payroll Administration, Multi-state Payroll..., Certified Payroll, APA, American Payroll..., Training, Human Resources
Education
University of Phoenix
Bachelor of Arts in Management, certificate in Accounting
Fresno Housing Authority May 2015 - Present
Aetna September 2014 - April 2015
Zappos Family of Companies August 2010 - June 2014
Credit Acceptance June 2008 - August 2010
Bank of America December 2005 - March 2007
Skills
Customer Service, Banking, Concierge, Wellness, Employee Benefits, Wellness Coaching, Marketing, Shuttle, Guided Tours, Shoes, clothing, Start-ups, Microsoft Excel, Call Center, Process Improvement, Human Resources, HR Policies, Employee Engagement, Volunteer Management, Sports, Motivation, Management, Leadership, Team Building, Training, Time Management, Event Planning, Social Media Marketing, Microsoft Office, Public Speaking, PowerPoint, Inventory Management, Coaching, Sales, Social Media, Leadership Development, Event Management, Fitness, Strategic Planning, Retail, Employee Relations, Negotiation, Employee Training, Recruiting, Team Leadership, Social Networking, E-commerce, Marketing Strategy, Project Management
Education
University of Phoenix
Business Administration and Management, General
Hertz January 2014 - Present
University of Oklahoma August 2013 - December 2013
Aetna May 2012 - August 2013
H&R Block May 2010 - May 2012
H&R Block April 2007 - May 2010
H&R Block May 2005 - April 2007
H&R Block May 2004 - May 2005
H&R Block August 2002 - May 2003
Cubic Applications March 2002 - August 2002
Baydon Solutions August 2000 - March 2002
Skills
E-Learning, Training, Learning Management..., Learning Management, Instructional Design, Process Improvement, Talent Management, Instructor-led Training, Program Management, Change Management, Call Centers, Captivate, Vendor Management, Blended Learning, Needs Analysis, Leadership Development, Analysis, Call Center, Employee Training, SharePoint, Training Delivery, Curriculum Design, Adult Education, Strategic Planning, Dreamweaver, Cross-functional Team..., Leadership, ADDIE, Customer Service, Microsoft Office, Knowledge Management, Performance Management, Organizational..., Budgets, Technical Writing, Research, Government, Management, Project Management, SnagIt, Problem Solving, Budgeting, Managing the Learning..., Social Media, Mobile Design, Mobile Learning, Virtual Learning, Agile Methodologies, Data Warehousing, Oracle E-Business Suite
Education
University of Phoenix
BS, Information Technology
Kaplan Properties 2015 - Present
Class Leasing Inc January 2014 - January 2015
Aetna 2013 - 2014
Barclays 2007 - 2010
Barclays 2007 - 2010
Skills
Transportation, Access, Networking, Process Improvement, Business Analysis, Management, Quality Assurance, Business Process..., Team Management, Project Management, Coaching, Call Centers, 3PL, Software Documentation, Marketing, Requirements Analysis, Analysis, Requirements Gathering, Logistics, Testing, SDLC
Education
University of Phoenix
Aetna January 2015 - Present
Verilogue May 2014 - August 2014
CVS Caremark Corporation April 2009 - August 2014
Verilogue, Inc June 2013 - August 2013
Perfect Storm Media January 2013 - April 2013
Gwynedd Estates June 2008 - August 2009
Elbow Lane Day Camp June 2006 - August 2009
Skills
Team-oriented, Google Adwords, Microsoft Office, Close Attention to..., Windows 7, Organization, Communication, Mac OS, SAP ERP, Google Drive, Social Media, Windows 8, Oracle DBMS, Microsoft Project, Visio, Java, Eclipse, Cygwin, Ffmpeg, SQL, Teamwork, PowerPoint, Microsoft Excel, Microsoft Word, Management, Public Speaking, Customer Service
Education
University of Pittsburgh 2010 — 2014
Bachelor of Science (B.S.), Business Information Systems, Finance, Accounting
Aetna October 2014 - Present
Education
University of Phoenix 2010 — 2012
Associate of Arts, Information Technology
Wellington Senior High School 2000 — 2004
Diploma
Aetna September 1997 - Present
Coventry Health Care, an Aetna Company 1997 - 2014
Skills
Health Insurance, Workers Compensation, Claim, Insurance, Claims Management, Budgets, HIPAA, Business Requirements, Medicare, Employee Benefits, Provider Relations, Financial Risk, Software Documentation, Capacity Assessment, Staffing Analysis, Facilities Management, Space planning, Ergonomics, Visio, Lean Six Sigma, Data Analysis
Education
University of Phoenix 1998 — 1999
Morneau Shepell July 2015 - Present
Morneau Shepell August 2014 - July 2015
UPMC Health Plan April 2005 - August 2014
Coury Health Services October 2003 - February 2005
Wells Fargo August 2001 - April 2003
Aetna August 1998 - August 2001
Skills
Insurance, Managed Care, Commercial Insurance, Medicare, Employee Benefits, Underwriting, Brokers, Claim, Customer Service, Account Management, Process Improvement, Disability Insurance, Life & Health Insurance..., Organization &..., Highly Detailed, Team Leadership, Customer Retention, Data Analysis, Salesforce.com, Analysis, Health Insurance, Life Insurance, Call Centers, Health Savings Accounts, COBRA, Management, Customer Satisfaction, HMO, PPO, Health Care Reform, Voluntary Employee..., HIPAA, Group Insurance, Open Enrollment, Flexible Spending..., Self-funded, Licensed Life, Group Medical, Accident, Cafeteria Plans, Benefits Administration
Education
University of Pittsburgh
Aetna October 2014 - Present
Humana August 2012 - September 2014
CVS Caremark Corporation May 2008 - May 2012
CVS Caremark Corporation February 2007 - May 2008
Skills
Managed Care, Medicare, Pharmacy Benefit..., Medicaid, Medicare Part D, Pharmacy, HIPAA, Training, Health Insurance, Leadership, Healthcare Industry, Healthcare, Employee Benefits, Process Improvement, Call Centers, Pharmaceutical Industry, Management, Disease Management
Education
University of Phoenix 2003 — 2006
Bachelor of Science (BS), Business Management, General
Aetna March 2015 - Present
Vencore Inc. September 2012 - November 2014
GDIT April 2007 - September 2012
AAI Corporation April 2005 - April 2007
US Army January 2003 - May 2005
Skills
DoD, Systems Engineering, Government Contracting, Information Assurance, Earned Value Management, Program Management, Configuration Management, Proposal Writing, Command, Requirements Management, National Security, Air Force, Engineering Management, Navy
Education
Wayland Baptist University 2010 — 2012
Master's degree, Organizational Management
University of Phoenix 2007 — 2010
Bachelor of Science (BS), Information Technology
Cigna March 2015 - Present
AETNA June 2014 - November 2014
ING U.S. Investment Management November 2009 - December 2013
Metlife / MetLife Investors December 2007 - October 2009
Town of Marlborough, CT November 2003 - February 2006
Enterprise Computing, Inc. January 2000 - January 2002
Enterprise Computing, Inc. located at United Technologies Research Center January 1995 - January 2000
Skills
Analysis, Management, Social Media, Social Networking, Marketing, Training, Project Management, Content Management, Strategy, Digital Marketing, Web Design, System Administration, Editing, Security, Microsoft Office, HTML, SEO, Email Marketing
Education
University of Phoenix
BACHELOR, SCIENCE BUSINESS/eBUSINESS
Tunxis Community and Technical College
Bloomfield High School
BCBSNC December 2008 - Present
Unum September 2000 - October 2008
Aetna March 1994 - June 2005
Skills
Insurance, Customer Service, Sales, Health Insurance, Underwriting, Sales Management, New Business Development, Project Management, General Insurance, Marketing Strategy, Direct Sales, Call Centers, Account Management, Negotiation, Business Development, Leadership
Education
University of Phoenix 2009 — 2013
Master's degree, Computer/Information Technology Administration and Management
Bowie State University, 1990 — 1994
Bachelor's of science, Business, Management, Marketing
Ash Brokerage April 2014 - Present
Hallmark Home Mortgage March 2012 - October 2013
Hallmark Home Mortgage March 2012 - October 2013
Hallmark Home Mortgage March 2012 - October 2013
Kerzner International August 2007 - February 2009
Aetna August 2006 - July 2007
Lincoln Financial Group May 2005 - August 2006
Skills
Microsoft Office, Teamwork, Research, Management, Project Planning, Accounting, Project Management, Administrative..., Life Insurance, Contracting Officer..., Disability Insurance, Long Term Care Insurance, Fixed Annuities, Contract Management, Administrative...
Education
University of Phoenix 2010 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Schiller International Univeristy, London Campus 2000 — 2002
Hospitality Administration/Management
Aetna May 2012 - Present
Creative Realities, LLC (formerly Creative Realities, Inc February 2005 - April 2009
City of Clifton June 2000 - May 2006
Skills
Event Management, Troubleshooting, Training, Customer Service, Microsoft Office, Software Documentation, Teamwork, Technical Support, Outlook, Microsoft Excel, Time Management, Press Releases, Microsoft Word, Account Management, Project Management, Team Leadership, Proofreading, Social Media, Networking, Help Desk Support, Social Media Marketing, Office Management, Human Resources, Leadership
Education
University of Phoenix 2008 — 2010
BSBM, Business Management
William Paterson University of New Jersey 2000 — 2003
none, Special Education
Clifton High School
Aetna December 2013 - Present
Coventry Health Care December 2012 - December 2013
Medicis July 2012 - December 2012
Covance, Inc. October 2010 - July 2012
Covance, Inc. May 2009 - October 2010
Covance, Inc. January 2009 - May 2009
Arizona Government University April 2007 - January 2009
Skills
Instructional Design, Training, Project Management, Collaboration, Team Leadership, Eye for Details, Organization, Interpersonal..., Instructor-led Training, Change Management, Program Management, Learning Management..., Talent Management, Leadership, Workshop Facilitation, Training Delivery, Employee Training, Performance Consulting, Blended Learning, Needs Analysis, Learning Management, Technical Documentation, Adult Education, E-Learning, Technical Training, Software Documentation, Coaching, ADDIE, Performance Management, Technical Writing, Organizational..., Staff Development, Organizational..., Management, Leadership Development, Process Improvement, Recruiting, Distance Learning, Performance Improvement, SharePoint, Career Development, Camtasia, Conflict Resolution, Hands-on Training, Training Facilitation
Education
Walden University 2011 — 2013
Master of Science (MS), Instructional Design & Technology
University of Phoenix 1998 — 2000
Bachelor, Business Information Systems
Aetna September 2009 - Present
Aetna Health Insurance January 2009 - Present
Sierra Telephone 2002 - 2009
Kings View Counseling Center January 2000 - January 2002
Skills
Customer Service, Insurance Claims, Typing, Soft Skills, Quality, Customer Focus, Customer Retention, Rates, Software Implementation, Consultative Selling, Customer Relations, Call Center, Call Processing, Call Routing, Call Control, Phone Skills, Phone Etiquette, Answering Phones, Health Insurance, Supervisory Skills, Billing, Customer Satisfaction, Outlook, Problem Solving, Teamwork, Mentoring, Access, Scheduling, Excel, Team Building, Telephone Skills, Word, PowerPoint, Microsoft Office, Sales Support, Time Management, Coaching, Data Entry, Documentation, Administration, Insurance, HCPCS, Invoicing, ICD-9
Education
University of Phoenix 2008 — 2011
Bachelor Degree, Criminal Justice Administration
Western International University/University of Phoenix 2006 — 2008
2006 to 2008 Associate Degree, Criminal Justice Administration
Aetna Inc January 2005 - Present
Aetna January 2003 - January 2005
Aetna September 2000 - December 2002
Skills
Identifying Process..., Customer Support, Effective communication, Project Management, Acquisition Integration, Onboarding, Training Delivery, Call Centers, Employee Engagement, Benefits Administration, Policy, Training, Program Management, Management, Vendor Management, Talent Management, Performance Management, Deferred Compensation, Employee Relations, Employee Benefits, Change Management, Insurance
Education
Windsor High School
High School Diploma
Currently attending - University of Phoenix
University of Phoenix
Currently attending, Associates degree in Criminal Justice
Aetna, Inc. May 2004 - Present
Aetna April 2001 - April 2004
Aetna January 2000 - April 2001
Skills
Health Insurance, Provider Relations, Insurance, Medicaid, Healthcare, Managed Care, HIPAA, Medicare, Utilization Management, Healthcare Management, Hospitals, Disease Management, Credentialing, Healthcare Consulting, Medicare Part D, Healthcare Information..., Healthcare Industry
Education
University of Pittsburgh 1985 — 1989
Bachelor of Science (BS), Major: Psychology Minor: Mathematics
Transamerica Employee Benefits January 2015 - Present
Transamerica Employee Benefits June 2013 - January 2015
Aetna January 2012 - May 2013
Aetna November 2003 - January 2012
Amcol Systems August 2003 - November 2003
City of Rock Hill January 2003 - May 2003
Skills
Budgeting, Financial Reporting, Performance Management, Administration, Negotiation, Sales Management, Salesforce.com, Sales Operations, Sales Process, Team Leadership, Leadership Development, Strategic Leadership, Cross-functional Team..., Project Management, Talent Management, Talent Pool, Emerging Markets, Budgets, Strategic Planning, Government Contracting, Government Contract..., Government Contracts Law, Public Speaking, Public Administration, Procurement, Staffing Models, Staffing Plans, Sales, Forecasting, Training, Employee Benefits, Selling, Project Planning, Program Management, Account Management, Management, Process Improvement, Business Strategy, Health Insurance, Insurance, Disability Insurance, Team Building, Strategy, Leadership, Brokers, Life Insurance, New Business Development, Customer Service, Underwriting, Benefits Administration
Education
University of Phoenix 2010 — 2012
MPA, Public Administration
Winthrop University 2000 — 2003
BS, Political Science/Public Administration
Aetna Certified Motivational Interviewing ChampionAetnaDecember 2012 - Present
Aetna January 2012 - Present
Aetna January 2005 - February 2012
Aetna 2010 - 2012
Whitemarsh Township-Parks and Recreation 2009 - 2010
United Behavioral Health August 1998 - December 2004
Skills
Yellow Belt- Six Sigma..., Staff Mentoring, Behavioral Health, Treatment, Project Management, Staff Development, Management, Healthcare, Case Managment, Mental Health, Disease Management, Medicare, Performance Management, Managed Care, Motivational..., Insurance, Social Services, Psychotherapy, Community Outreach, Healthcare Management, Utilization Management, Customer Service, HIPAA, Mental Health Counseling, Group Therapy, Clinical Research, Nonprofits, Medicaid, Hospitals, Adolescents, Provider Relations, Crisis Intervention, Leadership, Health Insurance, Quality Improvement, Clinical Supervision, Health Policy, Patient Advocacy, Employee Benefits, Healthcare Consulting, Healthcare Information..., Program Development, Healthcare Industry, Credentialing, Interventions, Medicare Part D, Policy, Case Management
Education
University of Pittsburgh 1991 — 1993
Masters, Social work
University of Pittsburgh 1988 — 1991
Bachelor, Anthropology
Aetna October 2008 - Present
Aetna February 2003 - September 2008
Expanets / American Communication Systems 1997 - 2001
Skills
Change Management, Call Center, Customer Service, Telecommunications, Call Centers, Vendor Management, Project Management, Process Improvement
Education
University of Phoenix 2002 — 2006
Bachelors, Information Technology
XEROX February 2003 - Present
Aetna July 1999 - December 2002
PEM-TECH October 1997 - March 1999
Skills
Time Management, Customer Service..., Customer Service..., Customer Satisfaction, Customer Self Service, Quality Assurance, Typing, Data Entry, 10 Key, Microsoft Office, Medical Terminology, Multi Tasking, Call Center, Job Scheduling, Production Planning, Nortel
Education
University of Phoenix 2011 — 2013
Healthcare Adminstration, Healthacare
Aetna January 2013 - Present
Rite Aid Pharmacy June 2007 - January 2013
Skills
Pharmacists, Medication Therapy...
Education
University of Pittsburgh 2001 — 2007
Doctor of Pharmacy (Pharm.D.)
Aetna May 2015 - Present
Mercer January 2014 - May 2015
Mercer January 2013 - December 2013
Mercer October 2007 - December 2012
Citistreet/ING 2006 - 2007
Putnam Investments 1993 - 2006
Putnam Investments 1993 - 2002
Skills
Employee Benefits, Defined Benefit, 401k, Pensions, Retirement, Benefits Administration, Outsourcing, Financial Services, Relationship Management, Vendor Management, CRM, Performance Management, Mutual Funds, Change Management, Investments, Process Improvement, Talent Management, Human Resources, Employee Engagement, HR Consulting
Education
University of Phoenix 2003 — 2007
Bachelor of Science (BS), Business Administration and Management, General
Summa Technologies June 2014 - Present
Aetna January 2013 - June 2014
Coventry Health Care October 2010 - January 2013
Coventry Health Care November 2006 - 2010
PNC 2004 - November 2006
The Ayco Company, LP 2002 - 2004
Skills
Business Analysis, Analysis, Software Development, SQL, Requirements Analysis, Visio, SDLC, Requirements Gathering, Software Project..., Systems Analysis, Process Improvement, Integration, Interior Architecture, Contract Negotiation, Business Process...
Education
University of Pittsburgh 2000 — 2002
Bachelor of Science, Information Science
West Virginia University 1998 — 2000
Aetna Health Services AdministrationCorrectional Healthcare Companies2009 - 2011
Education
University of Phoenix 2007 — 2009
LifeSecure Insurance Company December 2014 - Present
Northfield Township, Michigan November 2012 - Present
ModuleMD February 2012 - November 2014
DST Health Solutions October 2008 - January 2012
Thomson Reuters - Healthcare Business Unit October 2006 - September 2008
Aetna September 2001 - October 2006
First Health January 1997 - October 2001
Home Health Care 1989 - 2000
Skills
Cross-functional Team..., Process Improvement, Strategy, Account Management, Healthcare Information..., Leadership, Business Development, Healthcare, Product Development, Sales, Business Process..., Integration, Analytics, Enterprise Software, Fiscal Policy, Change Management, Project Management, Lead Generation, Healthcare Analytics, Managed Care, Program Management, Business Strategy, New Business Development, Strategic Planning, Management, Operations Management, Sales Management, Performance Management, Product Launch, Medicare, Healthcare Industry, Health Insurance, Medicaid, Employee Benefits, Fiscal Management, Medicare / Medicaid, Business Process, Executive Management, Project Planning, Healthcare Consulting, Revenue Cycle Management, Practice Management...
Education
Walsh College 2005 — 2006
MBA, Finance
University of Phoenix 1999 — 2001
BA, Marketing
Western Michigan University 1975 — 1978
BS, Accounting
Aetna May 2013 - Present
Coventry Healthcare December 2009 - May 2013
Coventry Healthcare September 2007 - December 2009
Coventry HealthCare July 2003 - August 2007
Coventry Healthcare May 2001 - July 2003
Skills
Healthcare Information..., Visio, SQL, MS Project, PMP, Project Management, Oracle, ETL, Troubleshooting, Cognos, SDLC, Business Analysis, SharePoint, Process Improvement, Business Intelligence, HIPAA, Requirements Analysis, Software Project..., Requirements Gathering, Vendor Management, Healthcare, Medicaid, Medicare, EMR, EHR, Data Warehousing, Systems Analysis, Integration
Education
University of Pittsburgh 1997 — 2001
Health Information Management, Healthcare
The Hartford Senior IT Project ManagerUnitedHealth GroupAugust 2012 - Present
CSC 2006 - 2008
Boehringer Ingelheim 2000 - 2006
Phoenix Mutual 1999 - 2000
Aetna 1999 - 1999
Skills
Information Technology, Active Directory, Project Delivery, Vendor Management, Program Management, IT Strategy, Business Analysis, Project Management, Requirements Analysis, Servers, PMP, MS Project, Resource Management, PMO, Business Intelligence, Business Process, Enterprise Architecture, IT Management, SDLC, Certified Project..., Process Improvement, Agile Methodologies, Disaster Recovery, IT Operations, Requirements Gathering, Infrastructure, Integration, Software Documentation, Software Development, Project Portfolio..., ITIL, Visio, Risk Management, IT Service Management, Windows Server, Cross-functional Team..., Business Requirements, Business Process..., Team Leadership, Data Warehousing, Business Continuity, Data Center, SQL, Governance
Education
University of Phoenix 2001 — 2003
MS, Information Systems
Valley Forge Christian College 1984 — 1988
BSB, Pastoral Studies
Aetna November 2011 - Present
Education
University of Phoenix 1994 — 1998
Epic Staffing and Consulting LLC April 2014 - Present
Covered California October 2013 - Present
Aetna September 2008 - April 2012
Apollo Group January 2006 - July 2008
Skills
Customer Satisfaction, Account Management, Quality Assurance, Outlook, Insurance, Software Documentation, Access, Risk Management, Health Insurance, Team Leadership, Employee Benefits, Process Improvement, Call Centers
Education
University of Phoenix
Jay Hatfield Mobility 2013 - 2014
Coventry Healthcare of Kansas 2005 - 2012
Aetna 2004 - 2005
HCA - HMCC Health Midwest Comprehensive Care December 1999 - May 2004
Front Office Manager 2004 - 2004
Skills
Healthcare..., Provider Credentialing, Provider Liaison, Hospital and Physician..., Provider Relations, Contract Negotiation, Hospitals, Network Development, HMO, Software Documentation, Customer Satisfaction, Utilization Management, Microsoft Office, PPO, Small Group..., Healthcare Industry, Leadership, Knowledge Management, Motivation, Divergent Thinking, Work Under Minimal...
Education
University of Phoenix 2005 — 2007
Healthcare Administration
Aetna
Skills
Health Insurance, Business Analysis, Requirements Gathering, Vendor Management, Insurance, Project Portfolio..., Process Improvement, Data Analysis, SDLC, Leadership, Software Project...
Education
University of Pittsburgh
B.A., Business/Economics/German Studies
University of Pittsburgh - Joseph M. Katz Graduate School of Business
M.B.A., Finance
Discount Tire March 2015 - Present
PetSmart June 2014 - October 2014
Aetna April 2014 - May 2014
American Express January 2014 - April 2014
Apollo Group October 2012 - November 2013
Apollo Group January 2011 - October 2012
Apollo Group, Inc January 2009 - January 2011
DHL February 2006 - January 2009
CableOne August 2001 - February 2006
Citizens Telecom June 2000 - May 2001
Skills
Project Management, Call Center, Continuous Improvement, Training Facilitation, Customer Service, Knowledge Management, Process Improvement, Technical Support, Troubleshooting, Human Resources, Software Documentation, Budgets, Personnel Management, Curriculum Development, Technology Needs..., Program Management, E-Learning, Employee Training, Call Centers, Training Management, Leadership, Management, Team Leadership, Instructional Design, Instructional..., Situational Leadership, Benefit Cost Analysis, HDI, Lominger Competencies, Strategy, Seeing the Bigger..., Training Course...
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Psychology
Aetna October 2013 - Present
Coventry Health Care, Inc. April 2013 - October 2013
Coventry Health Care, Inc. September 2010 - April 2013
Coventry Health Care, Inc. September 2008 - September 2010
Coventry Health Care August 2006 - September 2008
Skills
Business Process, Health Insurance, Software Documentation, Insurance, Analysis, Healthcare Information..., Enterprise Architecture, Team Building, Program Management, Business Requirements, Project Management, Claim, Integration, Solution Architecture, Leadership, Process Improvement
Education
University of Phoenix 2012 — 2014
Currently attending, Database Development
IBM Program ManagerACE2009 - Present
IBM Global Services 1999 - Present
Aetna Specialty 2006 - 2009
Aetna 2006 - 2009
Ace Insurance 1999 - 2005
CIGNA 1981 - 1999
Skills
Data Center, Software Engineering, SDLC, Web Applications, Software Development, Oracle, Project Management, Solution Architecture, IT Strategy, Consulting, Requirements Analysis, Telecommunications, Leadership, Strategic Planning, Infrastructure, Budgets, Management, Databases, Training, Business Process..., Business Analysis, Finance, Data Warehousing, Analysis, Project Portfolio..., Project Planning, Governance, Risk Management, Vendor Management, Information Technology, Business Intelligence, PMO, Team Building, Program Management, Project Delivery, Insurance, Business Process..., PMP, Integration, Disaster Recovery
Education
University of Phoenix 2003 — 2006
Business, eBusiness, 3.85 GPA
Aetna June 2008 - Present
Education
University of Pittsburgh
Finance
Horst Insurance November 2002 - Present
Aetna May 1999 - November 2002
Skills
Commercial Insurance, Customer Service, Employee Benefits, Health Insurance, Human Resources, Insurance, Property, Workers Compensation
Education
University of Pittsburgh 1995 — 1999
BA, Business - Marketing
Debicarpentier August 2007 - Present
Aetna 2005 - 2007
Blue Shield of California 1996 - 2002
Skills
Customer Service, Insurance, Negotiation, Selling, Healthcare, Health Insurance, Strategic Planning, Microsoft Office, Referrals, Microsoft Excel, Marketing, Public Speaking
Education
University of Phoenix
Bachelor of Science Human Services
Aetna February 2005 - Present
First Health Services Corp. January 2000 - January 2005
Blue Cross and Blue Shield of Virginia 1986 - 1994
Skills
Pharmacy Benefit..., Medicare Part D, Managed Care, Medicaid, Medicare, Disease Management, Utilization Management, Pharmacy, Pharmacy Automation, Healthcare, Medication Therapy..., Health Policy, Pharmacists, Health Insurance, Healthcare Industry, HMO, Clinical Research, Employee Benefits, Healthcare Consulting, HIPAA
Education
University of Pittsburgh 1969 — 1975
BS in Pharmacy
A Job Well Done Real Estate and Finance August 2010 - Present
Midcom and Pro-Tem Solutions September 2008 - May 2010
PHFE August 2001 - October 2007
Aetna May 1997 - July 2000
Skills
GAAP, Accruals, Ledger, Reconciling, Depreciation, Month End, Account Reconciliation, Accounting Analysis, Annual Budgets, Expense Budgeting, HR Budgeting, Public Budgeting, Budget Reconciliation, Variances, Sensitivity Analysis, Schedule Analysis, Accounts Receivable, Audit Support, Monthly Reporting, Project Accounting, Contracts Review, Cost Allocation, Revenue Projections, Capitalization, Intangible Assets, Hyperion Planning, PeopleSoft, Clarity, Goldmine, Timeline Management, Policy/Procedure..., Federal Regulations, Procedures Manuals, Government Proposals, Government Contract..., Grants Administration, Cost Center Accounting, Impromptu, Fiscal Policy, Project Closeout, Lawson, Deltek, Costpoint, Trigonometry, Calculus, Differential Equations, Consensus Builder, Group Collaboration, Performance Reviews, Accounting
Education
University of Phoenix 2006 — 2009
Bachelor of Science, Business Accounting
El Camino Real
High School Diploma, Accounting
Aetna April 2013 - Present
Coventry Health Care May 2002 - April 2013
Coventry Health Care 2001 - 2009
Skills
Business Requirements, Process Improvement, User Acceptance Testing
Education
University of Pittsburgh
Aetna July 2013 - Present
Aetna November 2009 - July 2013
Aetna August 2008 - November 2009
North Carolina State University August 2006 - August 2008
Medical Staffing Network December 2005 - September 2006
WakeMed August 2004 - December 2005
Durham Regional Hospital May 2003 - August 2004
North Carolina Disability Determination Services June 2001 - March 2003
Skills
Workers Compensation, Occupational Health, Case Management, Healthcare, Nursing, Social Security...
Education
University of Phoenix 2009 — 2011
Masters, Business Administration, Healthcare Management
Winston-Salem State University 1996 — 2000
Bachelor, Nursing
Aetna February 2009 - Present
Education
University of Phoenix 2009 — 2011
Associate of Arts (AA), Human Services Management and Services, 3.5
Aetna August 2013 - Present
Knowledge Universe January 1992 - September 2012
Kinder Care Learning Centers June 1984 - December 1992
Skills
Early Childhood..., Child Development, multi unit, Training, Teacher Training, Customer Service, Coaching, Microsoft Office, Strategic Planning, Operations Management, Curriculum Design, Staff Development, Educational Leadership, Leadership Development, Recruiting, Budget Process, Performance Management, Leadership, Budgets, Customer Satisfaction, PowerPoint, Team Building, Employee Training, Teaching, Supervisory Skills, Multi Unit
Education
University of Pittsburgh 1981 — 1983
Masters, Early Childhood Education
West Virginia University 1973 — 1977
Bachelors, Child Development
MedImpact Healthcare Systems July 2011 - Present
MedImpact July 2007 - September 2011
MedImpact September 2005 - June 2007
UPMC Health Plan 2002 - 2005
Aetna 1997 - 2001
Skills
Pharmacy Benefit..., Healthcare, HIPAA, Health Policy, Managed Care, Health Insurance, Pharmacy, Program Management, Insurance, Sales Management, Medicare, Leadership, Medicaid, Pharmaceutical Industry, Management, Account Management, Pharmacists, Healthcare Industry, Clinical Research, Product Development, Medicine, Disease Management, Business Development, Sales, Team Building, Medicare Part D, Healthcare Consulting, Utilization Management
Education
University of Pittsburgh
MHA, Health Administration
Aetna December 2013 - Present
Education
University of Phoenix 2003 — 2009
Master's, MAOM, 3.888
Accolade, Inc. October 2014 - May 2015
Voya Financial May 2014 - August 2014
Aetna October 2013 - March 2014
Thermo Fisher Scientific March 2012 - March 2013
Dick's Sporting Goods Corporate February 2011 - January 2012
Mid-Atlantic Events Magazine June 2008 - June 2009
Skills
Public Speaking, Organizational Structure, Cpr Certified, Culinary Skills, Blogging, Press Releases, Copy Editing, Proofreading, Ap Style, Feature Articles, Web Content, Freelance Writing, Editing, Creative Writing, Social Media, SEO copywriting, SEM, Google Analytics, Hootsuite, Digital Copywriting, Healthcare, Sports Nutrition, Sports Writing, Content Marketing, Inbound Marketing, Social Media Marketing
Education
University of Pittsburgh 2004 — 2008
B.A. / B.S., Nutrition and English Writing, 3.8
The App Zine November 2014 - Present
Tech Tools 4 Mom December 2010 - Present
Independent Freelancer September 2009 - Present
Apptudes August 2011 - April 2012
Aetna February 2001 - January 2010
Digital Fusion 1998 - 2001
Skills
Blogging, Event Planning, Writing, Facebook, Social Networking, Social Media, Wordpress, Online Marketing, Content Management, Digital Marketing, Digital Media, Google Analytics, Copywriting, PPC, Mobile Marketing, Creative Development, Advertising, Publishing, Marketing Communications, Creative Strategy, Photoshop, Content Creation, Brand Development, Press Releases, Promotions, Graphic Design, Mobile Applications, Editing, WordPress, Marketing, Creative Writing, SEO, Social Media Marketing, Entrepreneurship, Marketing Strategy, Public Relations, Web Content Management, Web Design, Editorial, Web Content, Content Strategy, Email Marketing, Newsletters, Website Development, Creative Direction, Copy Editing, Online Advertising, Web Marketing, Journalism, Human Resources
Education
University of Phoenix 2001 — 2004
BS, Computer Science
CHI Institute 1996 — 1998
Associate of Science (A.S.), Computer Science
Owens Corning December 2004 - Present
Kmart Corporation July 2002 - December 2004
Owens Corning March 1996 - July 2002
Aetna February 1994 - March 1996
Damark May 1993 - February 1994
Kmart Corporation April 1986 - May 1993
Education
University of Phoenix 2004 — 2007
Bachelor's degree, Information Technology, 3.62
St. Cloud Technical College 1989 — 1990
Sales and Management
Aetna September 2008 - Present
Coventry Health Care 1988 - 2009
Skills
Medicaid, Managed Care, Provider Relations, Medicare, Health Insurance, PPO, HMO, HIPAA, Healthcare Information..., Healthcare Consulting, Pharmacy Benefit..., Healthcare Industry, Network Development, Revenue Cycle, Medicare Part D, Credentialing, Health Policy, Utilization Management, Process Improvement, Healthcare Management, Disease Management, Physicians, Healthcare, Medical Billing
Education
University of Phoenix 2011 — 2013
Bachelors of Science, Health Services Administration
Aetna June 2014 - Present
CCI Training Center February 2014 - December 2014
Skills
Information Technology, Leadership, Time Management, Security, Training, Management, Networking, Windows 7, Human Resources, Analysis, Troubleshooting, Software Documentation, Risk Assessment, Computer Security, Interviews, Program Management, Project Management, System Administration, Risk Management, Recruiting, Network Security, Customer Service, Microsoft Excel, Data Entry, Team Building, Access, Teamwork
Education
University of Phoenix 2004 — 2006
MBA/TM, Business
Lock Haven University, Lock Haven, PA 17745 1996 — 2000
Bachelor's Degree, Sociology/con. criminal justice
Northeast High School 1992 — 1996
High School, Business
4 the youth November 2008 - Present
Aetna August 2006 - October 2009
Skills
Mental Health Counseling, Adolescents, Family Therapy, Group Therapy, Psychotherapy, Mental Health, Conflict Resolution, Social Services, Treatment, Behavioral Health, Self-esteem, CBT, Counseling Psychology
Education
University of Phoenix 2006 — 2009
Masters degree, Mental Health Counseling/Counselor
Utah Valley University 2003 — 2005
Bachelors, Behavioral Sciences/Psychology
UT Southwestern Medical Center at Dallas August 2011 - Present
UT Southwestern Medical Center March 2010 - July 2011
JS&H Orthopedic Supply November 2007 - March 2010
Axiom December 2006 - February 2007
Transamerica February 2006 - December 2006
Perot Systems Government Services July 2005 - February 2006
Intacorp March 2004 - July 2005
Aetna August 1998 - March 2004
Skills
Hospitals, Healthcare, Healthcare Management, EMR, Healthcare Information..., Critical Care, Inpatient, EHR, Microsoft Office, Windows 7, Windows XP Pro, Rumba, FirstStepp, Audit Plus, RES, Macess, EZ Claim, Star Office, Epic Resolute..., Group Wise, OnBase, OAS, PeopleSoft, Windows 8
Education
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Health Information/Medical Records Technology/Technician
University of Phoenix 2007 — 2009
Associate of Science (AS), Electronic Medical Records
Aetna 2003 - Present
Aetna 1993 - 2003
Hahnemann University Hospital 1984 - 1994
Aetna 1991 - 1993
Skills
Utilization Management, Medicare, Managed Care, Healthcare, Disease Management, Clinical Research, HIPAA, Medicaid, Nursing, Insurance
Education
University of Pittsburgh 1979 — 1983
BSN
Aetna March 2015 - Present
Aetna July 2013 - March 2015
UPMC May 2011 - April 2013
University of Pittsburgh August 2010 - November 2012
Middlebury College December 2006 - August 2010
Middlebury College November 2005 - August 2010
Private May 2010 - June 2010
Skills
Customer Service
Education
University of Pittsburgh 2009 — 2013
Bachelor of Science (BS), English Writing, Applied Mathematics
Aetna May 2001 - Present
Education
University of Pittsburgh
BA
Sharp HealthCare December 1998 - Present
Aetna 1989 - 1997
Skills
IDX, Healthcare, EMR, EHR, Healthcare Information..., Healthcare Management, HIPAA, Managed Care
Education
University of Phoenix
Bachelor's degree, Health/Health Care Administration/Management
American Heart Association American Stroke Association March 2015 - Present
Owingsville Primary Care August 2014 - February 2015
annapolis December 2010 - April 2014
Aetna September 2013 - March 2014
Skills
Medical/Surgical, Critical Care, ACLS, Mental Health, Inpatient, Nursing Education, Medication..., Utilization Management, Registered Nurses, Prevention, Medical-Surgical, Healthcare, Leadership, Public Speaking, Microsoft Office, Customer Service, Management, Hospitals, Microsoft Excel, HIPAA
Education
University of the Rockies 2012 — 2015
Master's degree, Organizational Leadership
University of Phoenix 2006 — 2008
Bachelor of Applied Science (BASc), Registered Nursing/Registered Nurse
Aetna June 2011 - Present
Skills
Case Management, Disease Management, Health Insurance, Health Education, Healthcare, Utilization Management, Health Promotion, Managed Care, Medicare, HIPAA, Customer Service, Insurance, Wellness, Public Health, Healthcare Management
Education
University of Pittsburgh
Bachelor of Science (BS), Clinical Dietetics and Nutrition
Aetna August 2012 - Present
CACI International Inc February 2003 - August 2012
Skills
Software Development, XML, Visual Studio, HTML, AJAX Toolkit, AJAX, ASP.NET, C#
Education
University of Phoenix 2012 — 2014
Master's of Information Systems
University of Phoenix 2009 — 2011
BSIT, Software Engineering
Aetna February 2015 - Present
Aetna 2013 - February 2015
Coventry Health Care July 2007 - 2013
UPMC Health Plan 2004 - 2007
Highmark 2003 - 2004
Dick's Sporting Goods 2003 - 2003
Aquasoure 2002 - 2003
Skills
Medicaid, Health Insurance, Provider Relations, Medicare, Managed Care
Education
University of Pittsburgh 1996 — 2001
B.S., Business Administration, Major: Finance with Concentration in Management Information Systems
CIGNA Group Insurance November 2011 - Present
Cigna 2011 - Present
AT&T May 1995 - August 2010
Aetna August 1984 - December 1993
Education
University of Phoenix 2003 — 2006
BS, Business Management
UT El Paso 1978 — 1982
Nursing
UT El Paso
Aetna 2008 - 2009
Skills
World Class Customer..., Outstanding..., Cross Selling, Inside Sales, Outside Sales, Team Building
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
Virginia State University 1997 — 2001
Bachelor of Arts (B.A.), Sociology
Aetna Outbound Customer Service RepAetnaAugust 2010 - Present
Skills
Employee Benefits, Health Insurance, Customer Service, Underwriting, Insurance, Claim, Call Centers, Medicare, Disability Insurance, Brokers, Life Insurance, Claims Management, Reinsurance, Term Life Insurance
Education
University of Phoenix 2011 — 2014
Associate of Arts and Sciences (AAS), Information Technology, A
Aetna July 2013 - Present
Aetna July 2013 - Present
ActiveHealth Management August 2008 - July 2013
McKesson Health IT August 2004 - August 2008
Skills
Clinical Development, Clinical Data Management, Clinical Monitoring, Healthcare Management, Healthcare Information..., Health Insurance, Critical Care, Program Development, Disease Management, Strategic Planning, Business Strategy, Business Process..., Cross-functional Team..., Product Management, Healthcare, Healthcare Consulting, Managed Care, Process Improvement, Management, Leadership
Education
University of Phoenix 2003 — 2006
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Vermont 1978 — 1983
Bachelor's Degree, social work and Nursing
LifeCare Assurance Company September 2015 - Present
Prudential Financial September 2014 - August 2015
Aetna October 2010 - June 2014
CIGNA Healthcare August 2006 - October 2010
Wescom Credit Union August 2004 - August 2006
California Credit Union August 2002 - August 2004
Chase August 2000 - August 2002
Bank of America August 1997 - August 1999
Skills
Employee Benefits, Benefits Administration, Health Insurance, Employee Relations, Workers Compensation, HRIS, Human Resources, Insurance, PeopleSoft, Onboarding, FMLA, Performance Management, Claim, Vendor Management, Recruiting, Succession Planning, HIPAA, Employee Engagement, Training, Talent Management, Management, Customer Service
Education
University of Phoenix 2013 — 2015
Masters of Criminal Justice, Homeland Security
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business
Belly Busters Pizzeria December 2010 - Present
OhioHealth June 2014 - Present
OhioHealth November 2011 - June 2014
Aetna December 1997 - October 2010
Skills
Employee Benefits, Analysis, Training, SQL, Technical Support, Microsoft Office, Access, Testing, Customer Service, HTML, HTML 5, HTML scripting, Web Design, Web Development, Website Development, Dreamweaver, Photoshop, Data Analysis, Databases, Data Entry, Test Automation, System Testing, Test Management, Research, Website Updating, Website Building, Website Creation, Microsoft SQL Server, MySQL, WebMatrix, WordPress, Adobe Acrobat, OS X, SharePoint, Visual Basic, JavaScript, Java, XML, PHP, Joomla, E-commerce, Time Management, Visio, Programming, CSS, Process Improvement, Management, Small Business Marketing, Small Business, Small Business...
Education
University of Phoenix 2008 — 2013
Bachelor of Science (BS), Information Technology Majoring in Web Developement
University of Phoenix 2008 — 2010
Associate of Arts (A.A.), Design and Visual Communications, General
Aetna 2004 - 2008
Education
University of Phoenix 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Aetna Medicaid Administrators LLC January 2015 - Present
Aetna July 2011 - Present
Skills
HIPAA, Health Insurance, Health Policy, Healthcare, Healthcare Information..., Hospitals, Managed Care, Insurance, Medicare, Medicaid, Process Improvement, Program Management, Strategic Planning, Healthcare Industry, Healthcare Consulting, Utilization Management, Disease Management, Case Management, Project Management, Leadership, Team Building, Healthcare Management, Nursing, Quality Improvement, Training, Long-term Care, Public Speaking, Home Care
Education
University of Phoenix 1994 — 1996
Master's degree, Nursing Administration
Aetna January 2014 - Present
Aetna May 2012 - January 2014
Skills
Disease Management, HIPAA, Health Policy
Education
University of Phoenix 2009 — 2011
Master's Degree, Health Administratation - Informatics, 4.0
Centene Corporation June 2013 - Present
Broadspire June 2008 - June 2011
Aetna February 2006 - February 2007
Education
University of Phoenix 2012 — 2014
Health/Health Care Administration/Management
Abington Memorial Hospital January 2015 - Present
Aetna April 2012 - Present
Aetna April 2012 - Present
Abington Memorial Hospital June 1999 - April 2012
Skills
Cardiology, Home Health Agencies, Case Managment, Acute Care, Case Management, HIPAA, Home Care, Inpatient, Medical/Surgical, Medicare, Nursing, Utilization Management, Utilization Review
Education
University of Phoenix
Bachelor's degree, Nursing Science
Gateway Health October 2014 - Present
ADP December 2013 - October 2014
Aetna October 2007 - December 2013
Skills
Direct Sales, Customer Service, Call Centers, Sales Presentations, Cold Calling, Customer Retention, Employee Benefits, Management, Process Improvement, Salesforce.com
Education
University of Phoenix
Still Attending, Business Administration and Management, General
Aetna October 2011 - Present
Tri-Community South EMS July 2005 - Present
CSC January 1996 - October 2011
Education
University of Pittsburgh 1981 — 1985
Bachelor’s Degree, Computer Science