Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
Aetna April 2012 - Present
MassMutual Financial Group July 2010 - April 2012
Aetna April 2001 - July 2010
Perot Systems June 1999 - April 2001
U.S. Marine Corps May 1993 - June 1999
Skills
Program Management, Business Process..., Strategy, Leadership, Vendor Management, Process Improvement, Change Management, Strategic Planning, Management, Analysis, Executive Management, Six Sigma, Management Consulting, Insurance, Project Planning, Project Portfolio..., Cross-functional Team..., Training, Team Building, PMO, Team Leadership, Business Process..., Business Intelligence, Leadership Development, Healthcare, Data Analysis, Risk Management, Budgets, Health Insurance, Financial Services, Requirements Analysis, Security Clearance, Logistics, Organizational Design, Military, Health Care Reform, Corporate Governance, Operational Planning, Volunteering
Education
United States Naval Academy 1989 — 1993
Bachelor of Science (B.S.)
Parker, Smith & Feek January 2015 - Present
Aetna December 2013 - Present
HealthSmart Benefit Solutions June 2009 - November 2013
Rinn Chiropractic Center May 2004 - April 2009
Yampa Valley Medical Center 2002 - 2004
Skills
Health Insurance, PPO, Insurance, Employee Benefits, HIPAA, Benefits Administration, Provider Relations, Medicare, Claim, Medicaid, Managed Care, Healthcare, Healthcare Information..., Disability Insurance, Workers Compensation, Customer Service, Team Building, Leadership, Account Management
Education
University of Alaska Anchorage
Community Partnership of Southern Arizona (CPSA) June 2013 - Present
Aetna 2011 - 2013
Avella Specialty Pharmacy 2009 - 2011
Health Net 2000 - 2009
Skills
Medicaid Managed Care, Managed Care, Pharmacy, Healthcare Management, Pharmacy Benefit..., Clinical Pharmacy, Medicare Part D, Behavioral Health, Clinical Research, Medicare, Medication Therapy..., Pharmacists, Pharmacy Automation, Healthcare, Patient Counseling, Disease Management, Clinical Pharmacology, Medicaid
Education
University of Arizona
Bachelor of Science (BS), Pharmacy
Rio Grand College of Pharmacy
Doctor of Pharmacy (Pharm.D.), Pharmacy
Aetna August 2014 - Present
Aetna December 2013 - December 2014
Aetna December 2007 - December 2013
Dell Inc July 2005 - December 2007
Watson Wyatt 2000 - 2005
Skills
Consultative Selling, Healthcare Strategy, International Health, Data Analysis, Performance Management, Health Insurance, Change Management, Health Care Reform, Insurance, Selling, Sales Management, Healthcare, Team Building, Account Management, Business Strategy, Strategic Planning, Employee Benefits, Leadership, HMO, Strategy, Process Improvement, Vendor Management, Medicare, Self-funded, Health Policy, Health Savings Accounts, Brokers, Disability Insurance, Disease Management, PPO, Business Development, Provider Relations, Sales, Medicare Part D, Group Medical, Cross-functional Team..., Training, Sales Operations, Management, Program Management, New Business Development, Managed Care, Consulting, Project Management, Analysis, Benefits Administration, Marketing
Education
University of Alabama at Birmingham 1991 — 1996
Bachelors of Science, Health Education
Anthem, Inc. May 2014 - Present
Aetna September 2013 - May 2014
Aetna January 2011 - August 2013
Aetna 2006 - 2010
Freelance 2007 - 2008
Aetna 2003 - 2005
ELLE Magazine July 2002 - January 2003
ELLE Magazine October 2000 - July 2002
Hearst Magazines April 1999 - October 2000
Skills
Marketing Communications, Copywriting, Content Strategy, Direct Marketing, Integrated Marketing, Advertising, Brand Development, Social Media, Project Management, Marketing, Event Management, Online Advertising, Leadership, Email Marketing, Internal Communications, Digital Media, Creative Direction, Strategic Communications, Strategy, Brand Management, Cross-functional Team..., Management, Competitive Analysis, Strategic Planning, Marketing Research, Start-ups, E-commerce, Digital Marketing, Sales, Corporate Branding, Online Marketing, Brand Awareness, Program Management, B2B Marketing, Marketing Strategy, Lead Generation, Digital Strategy, Interactive Marketing, Marketing Management, Direct Mail, Market Analysis, Social Media Marketing, Multi-channel Marketing, Relationship Marketing, Product Marketing, Corporate Communications, Mobile Marketing, Analytics, Creative Strategy
Education
University of Alabama
BA, Communications (with honors), English Minor
mediabistro.com
Online Marketing
DICK'S Sporting Goods July 2015 - Present
DICK'S Sporting Goods August 2014 - Present
Aetna May 2013 - August 2013
Target April 2013 - August 2013
TTI Floor Care North America May 2012 - August 2012
Penn State Victoria's Secret PINK August 2011 - December 2011
Skills
Microsoft Office, Photoshop, Event Planning, Social Media Marketing, Social Networking, Marketing Communications, Facebook, Mac, Marketing, Leadership, Creativity, Email Marketing, Spanish, Analytics, Public Relations, Event Management, Online Marketing, Customer Service, E-commerce, Brand Management, Marketing Strategy, PowerPoint, Product Marketing, Social Media
Education
Pennsylvania State University 2010 — 2014
Bachelor of Science (BS), Marketing
Pennsylvania State University 2010 — 2014
Bachelor of Arts (BA), Advertising
Pennsylvania State University 2010 — 2014
University Minors, Spanish, International Business
Universidad de Sevilla 2013 — 2013
Spanish Language and Literature
Wright Medical Services August 2014 - Present
Aetna July 2012 - Present
Intracorp November 2007 - June 2012
GENEX Services, Inc. 2010 - 2012
Skills
Managed Care, Insurance, Workers Compensation, Health Insurance, Account Management, Medicare, Claim, Property & Casualty..., Sales Management, Sales, Claims Management, Employee Benefits, Sales Process, Healthcare, Disability Insurance, Salesforce.com, New Business Development, Commercial Insurance, Sales Operations, Long-term Care
Education
University of New Orleans 1992 — 1995
Master of Education (MEd), Counseling Psychology
University of Alabama 1987 — 1988
Bachelor's degree, Sociology
Aetna March 2015 - Present
Lincoln Financial Group March 2008 - March 2015
Progressive Insurance June 2002 - March 2008
Banana Republic July 2000 - June 2002
Open Inn Youth Shelter August 1996 - June 2000
Mutual of Omaha August 1988 - January 1996
Skills
Customer Service, Performance Management, PeopleSoft, Management, Leadership Development, Hiring, Performance Appraisal, Claims Management, Contact Centers, People Development, Communication Skills, Employee Training, Microsoft Word, Outlook, Lotus Notes, Microsoft Excel, PowerPoint, SharePoint, Access, Claims Handling, Case Managment, Change Management, HR Policies, Process Improvement, Lean Six Sigma
Education
University of Arizona 1996 — 2000
Bachelor's degree, Psychology
Aetna February 2015 - Present
Aetna- Senior Supplemental Insurance March 2014 - Present
Skills
Strategic Planning, Marketing, Leadership, Team Building, Marketing Strategy, Public Speaking, Account Management, Sales, Customer Service, Leadership Development, Coaching, Event Planning, Marketing Communications, Sales Management, Advertising, Social Media, New Business Development, Social Media Marketing, Public Relations, Selling, Small Business, Training, Social Networking
Education
University of Alabama 1988 — 1992
Bachelor's Degree
Aetna January 2015 - Present
Aetna July 2012 - December 2014
Skills
Insurance, Health Insurance, Employee Benefits, Disability Insurance, Underwriting, Sales, Marketing, Medicare, Account Management, Leadership, Brokers, Managed Care, Customer Retention, Claim, Life Insurance
Education
University of Alabama, Manderson Graduate School of Business 2011 — 2012
Masters of Science, Marketing
University of Alabama 2007 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Willis October 2014 - Present
Valley Baptist Health Plans April 2013 - October 2014
Aetna January 2007 - April 2013
Aetna January 1999 - December 2006
Aetna October 1993 - December 1998
Skills
Contract Negotiation, Account Management, Health Insurance, Insurance, Health Savings Accounts, Managed Care, Brokers, Disability Insurance, Underwriting, Employee Benefits, Medicare, Claim, Life Insurance, HMO, PPO, Self-funded, Group Medical, Health Care Reform, Reinsurance, Benefits Administration, Voluntary Employee..., COBRA, Flexible Spending..., Disease Management, Group Insurance, Claims Management, Medicare Part D, Term Life Insurance
Education
University of Arizona 1988 — 1992
Bachelor of Science, Business Administration - Marketing
Aetna October 2013 - Present
Aetna April 2011 - October 2013
The University of Arizona September 2009 - January 2011
JPMorgan June 2010 - August 2010
JPMorgan June 2007 - June 2009
Skills
IT Project & Program..., Business Analysis, Requirements Gathering, Requirements Analysis, Testing, Leadership, Java, UML, Project Management, MS Project, Visio, Business Intelligence, SDLC, Data Analysis, Microsoft SQL Server, VBA, Unix, Business Requirements, User Acceptance Testing, SSIS, Requirements..., SQL, Unix Shell Scripting, JSP, Servlets, Struts2, Hibernate, HTML, Eclipse, ERD, Subversion, Microsoft Office, Software Design, Database Design, Microstrategy, OBIEE, C#, T-SQL, Process Improvement, Systems Analysis, Shell Scripting, ETL, Object Oriented Design, Databases, Analysis
Education
University of Arizona 2009 — 2010
Masters, Management Information Systems
University of Mumbai 2003 — 2007
B.E, Information Technology
Vivek Vidyalaya 2001 — 2003
High School, High School/Secondary Diplomas and Certificates
Independent Contractor August 2015 - Present
Aetna May 2015 - Present
Cognizant Technology Solutions June 2012 - May 2015
Skills
Software Project..., Business Analysis, SDLC, Requirements Analysis, SQL, Java, Property & Casualty..., Requirements Gathering, HTML, Oracle, Agile Methodologies, Data Analysis
Education
University of Arizona 2008 — 2012
Bachelor of Science, Management Information Systems
IMS Consulting Group April 2015 - Present
IMS Consulting Group July 2013 - March 2015
University of Pennsylvania Student Employment Office September 2009 - May 2013
Aetna May 2012 - August 2012
Philadelphia Mayor's Office of Policy Planning and Coordination January 2012 - May 2012
NYC Office of Legal Affairs June 2011 - August 2011
C&M First Services Inc. May 2011 - June 2011
New York City Department of Health and Mental Hygiene June 2010 - August 2010
Skills
Research, Spanish, Managed Care, Data Analysis, PowerPoint, Microsoft Office, Microsoft Excel, Public Speaking, Policy Analysis, Microsoft Word, Healthcare, Health Insurance, Health Policy
Education
University of Pennsylvania 2009 — 2013
BA
Universidad de Sevilla 2011 — 2011
Study Abroad Semester
Edgemont Jr/Sr High School 2003 — 2009
Aetna February 1995 - Present
Skills
Sales Management, Leadership Development, New Business Development, Business Intelligence, Business Process..., Market Analysis, Negotiation, Strategic Planning, Marketing Communications, Team Management, Account Management, Team Building, Business Strategy, Sales, Management, Insurance, Health Insurance
Education
University of Arizona 1987 — 1991
Bachelor of Arts (B.A.), Business/Corporate Communications
Marsh & McLennan Agency Florida Region July 2013 - Present
Aetna May 2011 - June 2013
Aetna July 1997 - April 2011
Crum & Forster Insurance 1993 - 1997
Skills
Employee Benefits, Health Insurance, Disability Insurance, Managed Care, Insurance, Process Improvement, Sales, Claim, Medicare, Underwriting, Account Management, Health Savings Accounts, Sales Operations, Life Insurance, Healthcare, Benefits Administration, Workers Compensation, Brokers, COBRA, HMO, Term Life Insurance, Long-term Care, Dentistry
Education
University at Buffalo 1985 — 1989
BA, Sociology
Aetna June 2015 - Present
Management Department University of Connecticut February 2015 - Present
KIDSAFE COLLABORATIVE, INC. February 2015 - May 2015
AmeriCares June 2014 - August 2014
Señor Pancho’s Restaurant May 2013 - August 2014
Skills
Leadership, Nonprofits, Microsoft Excel, Access, PowerPoint, Microsoft Word, Spanish-speaking, Communication, Accounting, Economics, Research, Public Speaking, Fundraising, Spanish, Community Outreach, Program Development, Social Media, Outlook, Mail Merge
Education
University of Connecticut 2012 — 2016
Business Management, International Business
Universitat Autònoma de Barcelona 2014 — 2014
International Business and Spanish, 3.9
University of Delaware - Lerner College of Business and Economics 2012 — 2013
International Business
Humana September 2014 - Present
Western Kentucky University January 2015 - Present
Humana February 2014 - September 2014
Humana Pharmacy Solutions August 2008 - February 2014
Aetna 2005 - 2008
Aetna 2002 - 2003
Aetna 2001 - 2002
Center Care 2001 - 2001
Skills
Agile Project Management, MS Office Suite, Healthcare Information..., Product Management, Strategic Planning, Agile, Analytics, Contract Negotiation, eRx, Problem Solving, SQL, Project Management, MS Project, EHR, Pharmacy Benefit..., Prior Authorization, NCPDP, Health Information..., Medicaid, Medicare, Agile Methodologies, Leadership
Education
University of Alabama at Birmingham 2003 — 2007
MS, Healthcare Informatics
Western Kentucky University 1998 — 2001
BS, Healthcare Administration
Todd Central High School 1992 — 1996
Aetna August 2014 - Present
Aetna April 2009 - July 2014
Aetna 2005 - 2008
Cooperativa de Ahorro y Credito de Cidra 1996 - 1998
Skills
Batch Processing, Healthcare IT, Team Leadership, Training, batch scheduling, TSO, Software Project..., Problem Solving, Disaster Recovery, Software Implementation, Six Sigma, ITIL Certified, Availability Management, Problem Management, Change Management, Microsoft Office, Project Management, Visio, ITIL, Microsoft Excel, Management, Agile Methodolgy, Certified Scrum Master..., zeke, Development Testing, SDLC, Business Requirements, Agile Methodologies, Leadership, Health Insurance, Process Improvement, Vendor Management, Enterprise Architecture, Program Management, IT Strategy, Requirements Gathering, Insurance, Software Documentation, Requirements Analysis, Access, Healthcare Information..., SharePoint, Quality Assurance, MS Project, Release Management, Project Portfolio..., Troubleshooting, Business Analysis, Risk Management, Resource Management
Education
Universidad de Puerto Rico 1997 — 2001
BBA, Information Systems Management
Aetna April 2013 - Present
Independent Health October 2012 - April 2013
Excellus BCBS October 2000 - September 2012
Excellus BCBS June 1999 - September 2000
WellCare January 1997 - June 1999
Skills
Health Savings Accounts, Managed Care, Health Insurance, Health Policy, Employee Benefits, Medicare, Insurance, Vendor Management, Health Care Reform, HMO, Healthcare, Brokers, Disability Insurance, Strategic Planning, Process Improvement, Management, Leadership, HIPAA, Provider Relations, Visio, Medicare Part D, Claim, Long-term Care, Benefits Administration, Business Analysis, Underwriting, Term Life Insurance, Team Building, Product Management, Call Centers, Data Analysis
Education
Buffalo State College 1989 — 1994
Bachelor of Science, Economics
Health Catalyst February 2013 - Present
Aetna June 1999 - February 2013
Eclipsys August 1996 - May 1999
Sunquest Information Systems January 1992 - August 1996
IBM January 1989 - December 1991
Education
University of Arizona 1984 — 1988
B.S., Systems Engineering
Aetna August 1997 - Present
MedPartners April 1996 - August 1997
HealthCare USA July 1994 - April 1996
Skills
Network Development, Managed Care, Medicaid, HMO, Management, PPO, Credentialing, Health Insurance, Medicare, Provider Relations, Hospitals, Physicians, Contract Negotiation, Revenue Cycle, Process Improvement, Health Policy, Healthcare Management, Healthcare Consulting, Accountable Care, Patient Centered..., Claims Management, Healthcare Industry, Healthcare, Physician Relations, Medicare Part D, HIPAA, Practice Management, Healthcare Information..., Medical Billing, Pharmacy Benefit..., Insurance, Cross-functional Team..., Revenue Cycle Management, EHR, Claim, EMR, Medical Coding, Informatics, Strategy, Healthcare Analytics, Leadership, Strategic Planning, Disease Management, CPT, Health Information..., Provider Network..., Healthcare Reimbursement, Utilization Management, Medicaid Managed Care, Employee Benefits
Education
University of Alabama at Birmingham 1985 — 1990
BS, Management/Marketing
TriNet April 2015 - Present
Metro Team Resources August 2014 - March 2015
WorkPays.Me 2013 - September 2014
Aetna September 1999 - September 2002
Aetna May 1997 - August 1999
Skills
New Business Development, Managed Care, Disease Management, HIPAA, Advertising, Hospitals, Call Center, Sales, Leadership, Contract Negotiation, Budgets, Sales Operations, Management, Selling, Call Centers, Customer Service, Employee Relations, Business Development, Customer Retention, Benefits Administration, Disability Insurance, Strategy, Human Resources, Process Improvement, Employee Benefits, Strategic Planning, Team Building, Marketing, Sales Management, Account Management
Education
University at Albany 1987 — 1991
Bachelor of Arts (B.A.), English, Psych minor
Access Health CT April 2015 - Present
Access Health CT September 2013 - Present
Aetna March 2012 - September 2013
Aetna November 2011 - March 2012
Aetna March 2010 - March 2012
Aetna November 2007 - March 2010
BOS Costa Rica March 2006 - August 2006
Consorcio Iberoamericano Dos Mil S.A. January 2003 - March 2006
Consorcio Iberoamericano Dos Mil January 2000 - January 2003
GSC January 1998 - January 2000
Skills
Direct Marketing, Marketing, Marketing Communications, Integrated Marketing, Marketing Strategy, Email Marketing, Digital Marketing, Marketing Management, Social Media Marketing, Advertising, Social Media, Online Advertising, Copywriting, Public Relations, Account Management, Analytics, Strategic Planning, Management, Creative Direction, Strategy, Online Marketing, Cultural Competency
Education
Universidad Latina de Costa Rica 2001 — 2003
MB&A "Licenciatura", Marketing
Universidad Latina de Costa Rica 1998 — 2001
Bachelor's degree, Advertising
Morgan Stanley November 2014 - Present
Prolifics August 2015 - Present
Prolifics April 2012 - July 2015
Aetna April 2014 - October 2014
Fidelity Investments July 2012 - March 2014
Apple Vacations April 2012 - July 2012
Prolifics July 2009 - April 2012
Morgan Stanley Smith Barney February 2010 - September 2011
Skills
SOA, Java Enterprise Edition, SDLC, Web Services, Websphere, WebSphere Process Server, WebSphere Application..., Software Development, Integration, Business Process Design, Business Process..., JSP, Business Process, Java, Servlets, DB2, UML, BPEL, ESB, Enterprise Software, Databases, Core Java
Education
State University of New York at Buffalo 2008 — 2009
Masters, Management Information Systems
University of Mumbai 2003 — 2007
Bachelors of Engineering, Information Technology
Aetna December 2014 - May 2015
Aetna May 2010 - December 2014
Aetna March 2008 - May 2010
Medicare y Mucho Mas July 2007 - January 2008
McConnell Valdes July 2006 - October 2007
González & Yunqué Law Offices May 2005 - May 2006
Centennial Communications Corp. Caribbean Operations December 2003 - April 2005
Skills
PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Java, Art, Calligraphy, Creativity, Insurance, Sales, Legal Writing, Office Administration, Data Analysis, HIPAA, HMO, Pharmacy Benefit..., Analysis, PPO, Medicaid, Filing, Spanish, Team Leadership, Access, Data Entry, Medicare Part D, Administrative..., Legal Documents, Healthcare, Customer Service, Invoicing, Medicare, Microsoft Excel, Microsoft Office, Team Building, Legal Research, Process Improvement, Microsoft Word, Business Analysis, File Management
Education
Universidad del Sagrado Corazón 2005 — 2006
Continued Education, Legal Assistant/Paralegal
Universidad Interamericana de Puerto Rico 1998 — 2000
Bachelor of Education (B.Ed.), Elementary Education and Teaching
Express Scripts May 2012 - Present
Medco January 2002 - May 2012
Aetna August 1996 - December 2001
Skills
PBM, Sales, Sales Management, Pharmacy Benefit..., Medicare, Sales Presentations, Collaboration
Education
State University of New York at Albany 1989 — 1993
Arthur J. Gallagher & Co. January 2014 - Present
Weight Watchers Health Solutions April 2013 - December 2013
USI Insurance Services December 2011 - April 2013
Wellpoint, Inc. May 2005 - September 2011
Anthem BlueCross BlueShield 2005 - September 2011
JPMC Insurance Brokerage Services 2004 - 2005
Aetna August 2002 - August 2003
United Healthcare September 1994 - June 2002
CIGNA 1991 - 1992
Skills
Health Insurance, Employee Benefits, Insurance, Managed Care, Medicare, Health Policy, Health Savings Accounts, Underwriting, Disability Insurance, Healthcare, Strategic Planning, Disease Management, Account Management, Process Improvement, Medicaid, Management, Benefits Administration, New Business Development, Brokers, Strategy, COBRA, Team Building, Weight Management, Sales, Analytics, Population Health, Obesity Management, Provider Relations, Healthcare Industry, Network Development, Business Planning, Long-term Care, HIPAA, Life Insurance, Customer Retention, Workers Compensation, Healthcare Consulting, Claim, Pharmacy Benefit..., Health Care Reform, Employee Wellness, Utilization Management, 401k, HMO, Accident, Term Life Insurance, Business Strategy, Leadership
Education
State University of New York at Albany 1985 — 1989
Bachelor of Arts (B.A.), English
Dedicated Technologies Inc. February 2015 - Present
S.COM June 2014 - February 2015
Accenture Life Sciences June 2013 - June 2014
Independence Blue Cross July 2012 - May 2013
Exelon/PECO/ComEd March 2011 - July 2012
Professional Data Solutions April 2009 - July 2011
Aetna December 2001 - December 2008
PMA Insurance Group April 1995 - December 2001
Skills
SDLC, Process Improvement, Business Analysis, Project Management, Data Warehousing, Visio, Data Analysis, Analysis, Requirements Analysis, MS Project, Insurance, HIPAA, Quality Assurance
Education
University of Arizona 1984 — 1986
BSBA, Accounting
University of Arizona 1978 — 1983
BSBA, General Business Administration
Aetna July 2009 - Present
University of Arizona March 2002 - May 2011
Rushing Water Consulting LLC May 2008 - July 2009
Sunquest Information Systems October 2007 - June 2008
Misys Healthcare Systems March 2001 - October 2007
Maddenmedia 2000 - 2001
Computer Sciences Corp 1995 - 2000
Systems Engineering and Management Associates 1992 - 1995
Vega Systems 1990 - 1992
LNK Corporation 1988 - 1990
Skills
Six Sigma, Cross-functional Team..., Quality Management, Project Management, Business Process..., Software Lifecycle..., Visio, Quality Assurance, Strategic Planning, Technology Management, Change Management, Process Improvement, Program Management, Operations Management, PMP, Testing, Integration, SDLC, Organizational..., Project Planning, Software Project..., Healthcare, Performance Management, Management, Strategy, Analysis, Training, Lean Manufacturing, Risk Management, Product Development, Start-ups, Vendor Management, Software Development, Process Engineering, Black Belt, Leadership, Business Analysis, Root Cause Analysis, Project Portfolio..., Mergers & Acquisitions
Education
University of Alabama in Huntsville 1971 — 1974
BS, Math and Computer Science
Aetna February 2014 - Present
RPG Solutions July 2012 - November 2013
Rex Healthcare May 2011 - August 2012
Fidelity Investments January 2006 - May 2011
Fidelity Investments September 2004 - December 2005
Skills
Benefits Administration, Customer Relations, Benefits, Employee Benefits, Problem Solving, Health Insurance, HRIS, Onboarding, FMLA, Workers Compensation, HIPAA, Hiring, Interviewing, Open Enrollment, Lawson, Insurance, Outlook, COBRA, Coaching, Process Improvement, New Hire Orientation, Metrics, Customer Service, Ceridian, Applicant Tracking..., HR Policies, New Employee Orientation, Vendor Management, New Hire Orientations, Human Resources, Management, Personnel Management, Employee Relations
Education
University of Phoenix 2008 — 2010
Masters, Business Administration
University at Albany, SUNY 1998 — 2003
Bachelor of Arts, Psychology
Aetna March 2013 - Present
Casa De Los Ninos November 2011 - March 2013
La Frontera Center June 2009 - November 2011
Altar Valley School District July 2008 - June 2009
Amphitheater Public School District June 2007 - July 2008
Dillards June 2006 - August 2007
Skills
Case Managment, Social Services, Community Outreach, Mental Health, Group Therapy, Non-profits, Adolescents, Public Speaking, Cpr Certified, Program Development, Customer Service, Teaching, Family Therapy, Grant Writing, Research, Microsoft Office, PowerPoint, Treatment, Microsoft Excel, Microsoft Word
Education
University of Arizona 2004 — 2008
Bachelors of Science, English/Sociology
Orange Lutheran High School 2000 — 2004
Willis April 2014 - Present
Willis June 2013 - Present
HRNY February 2005 - Present
Corporate Synergies Group December 2005 - June 2013
Corporate Synergies Group February 2008 - October 2009
Corporate Synergies Group December 2005 - February 2008
Aon Hewitt November 2004 - November 2005
Dascit/White & Winston April 2004 - November 2004
AIG American General May 2001 - April 2004
Aetna December 1997 - November 2000
Skills
Employee Benefits, COBRA, Disability Insurance, Insurance, Health Savings Accounts, Health Insurance, HRIS, Brokers, Self-funded, Account Management, Strategic Planning, Salesforce.com, Healthcare, Employee Wellness, Selling, Managed Care, Strategy, Benefits, Dental, FSA, EAP, Health, Group Benefits, Wellness Programs, Compliance, Underwriting, Public Speaking, Excel, Outlook, Business Strategy, Plan Design, Team Leadership, Financial Analysis, VEBA Trusts, Benefits Administration, Management, ERISA, Dentistry, Sales
Education
SUNY at Buffalo 1992 — 1996
Bachelor of Science in Business Administration, Marketing
Aetna February 2012 - Present
FedEx April 2011 - September 2011
Verizon July 2001 - February 2011
Verizon August 1999 - July 2001
General Electric January 1995 - August 1999
University of Pittsburgh Medical Center September 1989 - August 1993
Skills
Unix, SQL, Perl, Programming, Databases, Windows, C, Operating Systems, Solaris, Automation, Data Mining, SAS, Data Analysis, Linux, R, Data Warehousing, Statistics, PL/SQL, Regression, C++, Data Management, ETL, HTML, Unix Shell Scripting, SPSS, Predictive Analytics, Matlab
Education
University of Pittsburgh 1990 — 1992
graduate work, Biostatistics
University at Buffalo 1981 — 1984
MA, Economics
University at Buffalo 1976 — 1980
BA, History, Economics
Aetna 2011 - Present
WellPoint May 2010 - January 2011
CIGNA Healthcare August 2005 - June 2010
CIGNA Healthcare April 2001 - August 2005
Tufts Health Plan March 1996 - April 2001
US Army June 1990 - May 1996
Skills
Team Building, Strategic Planning, New Business Development, Contract Negotiation, Healthcare, Negotiation, Team Leadership, Business Strategy, Process Improvement, Data Analysis, Product Development, Operations Management, Sales Management, Six Sigma, Marketing Strategy, Problem Solving, Budgeting, Business Planning, Financial Analysis, Business Process..., Health Insurance, Forecasting, Planning, Business Intelligence, Competitive Analysis, Strategy Development, Medicare, Managed Care, Insurance, Budgets, Strategy, Marketing, Medicare Part D, Leadership, Account Management, Cross-functional Team..., Business Development, Project Planning, Executive Management, Sales, Management Consulting, HMO, Program Management, Business Analysis, Network Development, Management, Sales Operations, Health Savings Accounts, Analysis, Risk Management
Education
University of New Hampshire -- Peter T. Paul College of Business and Economics 2002 — 2005
MBA, Business Administration
United States Military Academy at West Point 1986 — 1990
BS, Management
Georgetown JR/SR High
FreeYourSpace, LLC July 2015 - Present
Aetna January 2014 - April 2015
Coventry Health Care, Inc July 2000 - December 2013
Sierra-Cedar (The Hunter Group) July 1997 - June 2000
Deloitte & Touche June 1996 - August 1996
Skills
Employee Benefits, Change Management, Performance Management, Talent Management, Process Improvement, Talent Acquisition, Human Resources, Onboarding, Recruiting, Strategic Planning, Management, Team Building, Training, Business Analysis, SDLC, Benefits Administration, Taleo, Business Process, Enterprise Software, Management Consulting, Applicant Tracking..., Program Management, Leadership, Oracle, Software Documentation, Business Process..., Mergers & Acquisitions
Education
University at Albany, SUNY 1995 — 1997
MBA, HR Information Systems
State University of New York at Albany 1992 — 1995
Master of Science, Molecular Biology/Genetics
The Hartford June 2014 - Present
The Hartford Insurance Group July 2008 - December 2013
ING July 2005 - June 2008
multiple Hartford area insurance companies 2003 - 2005
The Phoenix Companies January 2001 - June 2003
Aetna 1978 - 1994
Aetna 1978 - 1994
Skills
Strategy, Management Consulting, BPO, Project Planning, Vendor Management, Project Portfolio..., Program Management, PMO, SDLC, Business Analysis, Process Improvement, Change Management, Business Process..., Risk Management, IT Strategy, PMP, Governance
Education
University of Hartford 1963 — 1967
Bachelor of Arts (B.A.), Political Science and Government
University of Arizona
Aetna August 2015 - Present
Aetna June 2015 - August 2015
Aetna May 2012 - June 2015
Skills
Medical Underwriting, Management, Business Analysis, Economics, Economic Modeling, Statistics, Sales, Financial Analysis, Finance, Teamwork, Microsoft Excel, Microeconomics, Macroeconomics, Econometrics, Insurance, Health Insurance, Customer Service
Education
University of Arizona 2006 — 2010
Bachelor's Degree, Economics
Skyline High School 2003 — 2006
WSM Media Relations, PR and Communications January 2012 - Present
Columbia University in the City of New York January 2011 - Present
Aetna November 1998 - November 2009
American Medical Association April 1996 - October 1998
The White House January 1994 - December 1994
Skills
Media Relations, Strategic Communications, Crisis Communications, Publicity, Corporate Communications, Internal Communications, Feature Articles, Newsletters, Spokesperson, Healthcare, Communication Training, Writing, Legal Writing, Report Writing, Art History, Museums, Radio, Public Policy, Storytelling, Copy Editing, Strategic Planning, Insurance, Reputation Management, Writing News Releases, Psychoanalysis, Clinical Psychology, Contemporary Art, Visual Arts, Performing Arts, news writing
Education
University of Virginia School of Law
Doctor of Law (J.D.)
University of Arizona
Bachelor of Arts cum laude
Coastal Carolina University January 2014 - May 2015
Coastal Carolina University January 2013 - August 2014
Aetna May 2013 - August 2013
Coastal Carolina University August 2012 - February 2013
Skills
Research, Matlab, LaTeX, Analysis, Applied Mathematics, Physics, Microsoft Office, Public Speaking, Teamwork, Data Analysis, Microsoft Excel, Java, R
Education
Coastal Carolina University 2012 — 2015
Bachelor of Science (B.S.), Applied Mathematics
University of Alabama 2011 — 2011
Aetna International April 2015 - Present
Aetna January 2013 - April 2015
Aetna April 2012 - January 2013
Aetna Global Benefits June 2005 - August 2011
Skills
Management, Benefits Administration, Employee Training, Leadership, Employee Benefits, Microsoft Office, Conflict Resolution, Employee Relations, Claim, Insurance, Health Insurance, Team Building, Call Centers, Healthcare, Public Speaking, Training, Underwriting
Education
SUAG 2010 — 2012
MBA, Strategic Leadership
Univesidad del Turabo 1996 — 2000
BS, Psychology
University of Puerto Rico 1987 — 1990
AS, Audio Visual Communications
SNC-Lavalin January 2014 - Present
SNC Lavalin Group September 2010 - January 2014
SNC-Lavalin April 2003 - September 2010
Air Canada March 2001 - April 2003
Manulife June 1999 - March 2001
Aetna December 1996 - June 1999
Standard Life August 1992 - December 1996
Skills
Employee Benefits, Performance Management, Talent Management, Mergers & Acquisitions, Employee Relations, Deferred Compensation, Human Resources, Change Management, Management, Employee Engagement, Budgets, HRIS, Personnel Management, Succession Planning, Organizational..., Ethics, Compliance Management, HR Policies, Compensation & Benefits, Proxy Statements, Board Presentations, Internal Investigations, Organizational Culture
Education
Université du Québec à Montréal / UQAM 1989 — 1992
Bachelor of Business Administration (B.B.A.), Accounting
Plant Kinetics April 2015 - Present
Aetna February 2014 - January 2015
Casa de los Ninos January 2013 - February 2014
Intermountain Centers for Human Development August 2008 - January 2013
Intermountain Centers for Human Development May 2008 - August 2008
Intermountain Centers for Human Development July 2007 - May 2008
Skills
Mental Health, Case Management, CBT, Case Managment, Crisis Intervention, Adolescents, Family Therapy, Mental Health Counseling, Public Speaking, Psychotherapy, Social Services, Group Therapy, Behavioral Health, Training, Healthcare, Child Welfare, Mentoring, Management, Motivational..., Treatment, Psychology, Interventions
Education
University of Arizona 2001 — 2005
Bachelor of Arts (B.A.), Sociology
Lowe's Companies, Inc. September 2014 - Present
Highmark Blue Cross Blue Shield May 2012 - June 2014
Excellus BCBS October 2008 - May 2012
Empire Blue Cross Blue Shield June 2007 - October 2008
Aetna May 2005 - June 2007
Skills
Medical Billing, ICD-9, CPT, Claims Management, Claims Handling, Claims Resolution, Claim Investigation, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Internet Explorer, Medical Records, Databases, Data Analysis, Research
Education
State University of New York at Albany 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Independence Layout Primary School 1984 — 1990
This was not enough to earn a degree, Not applicable
Independence Layout Primary School
Plattsburgh High School
Plattsburgh High School
Aetna April 2015 - Present
Cramer-Krasselt February 2011 - April 2015
Martz Agency July 2010 - February 2011
GlaxoSmithKline March 2007 - July 2010
Pfizer Pharmaceuticals June 2006 - March 2007
Skills
Pharmaceutical Sales, Integrated Marketing, Email Marketing, Digital Marketing, Online Advertising, Digital Strategy, Public Relations, Media Relations, Mobile Marketing, Direct Marketing, Facebook, Event Planning, Copywriting, Digital Media, Creative Strategy, Event Management, Strategic Planning, Direct Mail, SEM
Education
University of Arizona 2002 — 2006
BA, Dual Major: Journalism and Mass Communication
Aetna June 2015 - Present
CFHP July 2013 - March 2015
Huntsville Hospital July 1997 - December 2000
Henry Ford Health System July 1995 - July 1997
Skills
Healthcare Management, Public Health, Healthcare, Hospitals, Clinical Research, Public Speaking, EMR, Patient Safety, Treatment, Pediatrics, Teaching, Critical Care, Surgery, Medicine, Managed Care, Utilization Management, Family Medicine, Credentialing, Healthcare Information..., Physicians, Medical Education, EHR, Board Certified, Healthcare Consulting, Informatics, Internal Medicine, Accreditation, Quality Improvement, Inpatient, Physician Relations, HIPAA, Leadership, Management, Clinical Trials, Medicaid, Medicare, Epidemiology
Education
University of Alabama at Birmingham - Collat School of Business 2005 — 2007
Master of Business Administration (MBA), Health Care & Finance Management
University of Alabama at Birmingham School of Public Health 2000 — 2003
Master's degree, Biostatistics and Public Health
American Academy of Family Physicians 1998 — 1999
Fellowship, Family and Public Health, FAAFP
Nationa High School and College
SourceHire January 2014 - Present
Aetna August 2010 - December 2013
New York Life Insurance Company May 2008 - June 2010
Banco Santander June 2005 - February 2008
Opel May 2003 - June 2005
Education
Universidad Autónoma de Madrid 1999 — 2003
Aetna January 2014 - Present
Coventry Health Care November 2012 - December 2013
Coventry Health Care June 2012 - November 2012
Trace3 July 2011 - June 2012
Honeywell Information Systems July 2009 - July 2011
Chromis Technology, llc August 2006 - July 2009
Qwest Communications January 2002 - February 2006
Qwest Communications February 1999 - February 2004
U S WEST December 1993 - February 1999
Skills
Unified Communications, Telecommunications, Data Center, VoIP, Cloud Computing, WAN Optimisation, IT Infrastructure..., Private Cloud, Enterprise Software, Virtualization, Cisco Technologies, Troubleshooting, WAN, Sales, Managed Services, MPLS, Networking, Management, Network Design, VMware, Disaster Recovery, Network Architecture, Business Development, Wireless, Hardware, Network Security, IP, Linux, SaaS
Education
Western International University
University of Advancing Technology 1996 — 1998
Aetna February 2015 - Present
Washington Consulting September 2011 - October 2014
Washington Consulting November 2009 - August 2011
PwC August 2006 - October 2009
Skills
Management Consulting, Business Process, Business Process..., Business Analysis, SharePoint, Requirements Analysis, SDLC, Business Process..., IT Strategy, PMO, Consulting, Enterprise Architecture, Program Management, Project Portfolio..., Integration, Software Project..., Governance, Business Intelligence, Solution Architecture, Business Transformation, Visio, PMP, Requirements Gathering, Process Improvement, Change Management, Data Warehousing
Education
University of Alabama
Bachelor of Science (BS), Management Information Systems
Marsh Inc. 2009 - 2011
Avon 2006 - 2008
Instinet Corporation 2003 - 2005
Island ECN, Inc. 2000 - 2003
The Island ECN / Instinet / INET ATS 2000 - 2003
Aetna 1998 - 2000
Skills
Event Management, Equities, Customer Service, Event Planning, Financial Services, Marketing, Marketing Strategy, Microsoft Excel, Microsoft Office, Office Management, Real Estate, Sales, Securities, Social Media, Social Media Marketing, Start-ups
Education
University of Arizona 1992 — 1997
Bachelor of Arts, English Literature and Creative Writing
Berkeley Research Group LLC February 2013 - Present
Huron Consulting Group 2005 - August 2012
Hornsby Consulting, LLC January 2005 - April 2010
Centura Health 2003 - 2004
Humana 1998 - 2000
HealthSource 1995 - 1998
Aetna 1991 - 1995
Skills
Managed Care, Medicare, Revenue Cycle, Healthcare Management, Healthcare Information..., Healthcare, Revenue Cycle Management, HIPAA, Physicians, Team Building, Hospitals, Physician Relations, Healthcare Consulting, Practice Management, Performance Improvement, Health Information..., Medicaid, Management Consulting, Healthcare Industry, Consulting, Epic Systems, Insurance, Meditech, Business Process..., Executive Management, Informatics, EHR, Data Analysis, Health Policy, ICD-10, EMR, Healthcare Reimbursement, Quality Improvement
Education
University of Alabama 1982 — 1986
BS, Accounting
Dow High School 1979 — 1982
Aetna July 2015 - Present
Aetna November 2013 - July 2015
Villanova University September 2009 - May 2013
Metropolitan District Commission June 2012 - August 2012
Hartford Steam Boiler July 2011 - August 2011
Ambassador Wheelchair Services Inc. December 2006 - May 2011
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Microsoft Office, Data Analysis, Spanish, Access, Time Management, Teamwork, Maple, D&B, Minitab, Peachtree, R Code, CPR Certified
Education
Villanova University 2015 — 2017
Master’s Degree, Masters of Science in Analytics
Villanova University 2009 — 2013
Bachelor of Science (B.S.), Mathematics
Università degli Studi di Siena 2011 — 2011
Voya Financial September 2015 - Present
John Hancock Financial Services January 2013 - September 2015
John Hancock Financial Services June 2010 - January 2013
John Hancock Life Insurance Company (U.S.A.) July 2009 - August 2010
John Hancock August 2008 - July 2009
John Hancock May 2005 - August 2008
Baltimore Life October 1999 - March 2005
Milliman Inc October 1997 - October 1999
Aetna 1994 - 1997
Skills
Actuarial, Product Development, Valuation, Management, Life Insurance, Variable Annuities, US GAAP, IFRS, Insurance, Reinsurance, Fixed Annuities, ALM, Risk Management, Retirement, Investments, Financial Risk, Actuarial Science, Financial Reporting, Pricing, Long-term Care, Financial Modeling, Underwriting
Education
University College Dublin 1991 — 1994
BAFS
Sysknow Inc. February 2004 - Present
Sysknow Inc. December 2003 - February 2004
Sysknow Inc. July 2002 - December 2003
Dearmin & Associates June 1999 - May 2002
Computer Staffing Associates April 1998 - June 1999
Aetna 1994 - 1998
Dearmin & Associates 1990 - 1993
Seako, Later CSC HealthCare 1987 - 1990
Skills
Software Documentation, SQL, Business Analysis, SDLC, Databases, SPUFI, Integration, DB2, COBOL, Quality Assurance, Testing, Program Management, Oracle, CRM
Education
University of Alabama at Birmingham 1985 — 1987
BS, Computer Science
University of Central Florida 1983 — 1985
Computer Science
University of Massachusetts Boston
Aetna July 2012 - November 2012
Milagro Design Group September 2007 - June 2012
Thurston & Company August 1992 - September 2007
Cigna 2000 - 2007
Skills
Direct Marketing, Social Media, Editing, Strategic Planning, Account Management, New Business Development, Strategic Communications, Internal Communications, Product Marketing, Customer Service, Art Direction, Project Management, Vendor Management, Vendor Management Skills, Department Budgeting, Key Account Management, Email Marketing, Integrated Marketing, Strategy, Creative Strategy, Insurance, Copywriting, Corporate Communications
Education
CCSU
BA, Spanish
Universidad de Guanajuato
Design and Applied Arts
Aetna January 2013 - Present
Aetna January 2012 - January 2013
Huntsville Hospital 2009 - 2011
Huntsville Hospital 2007 - 2009
Crestwood Medical Center 2000 - 2007
Skills
QNXT, Bedside Nurse, ICU, Medicaid, Managed Care, Utilization Management, Case Managment, Centricity, Milliman
Education
University of Alabama in Huntsville
Master of Business Administration (MBA)
University of Alabama in Huntsville
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Aetna May 2012 - Present
Humana Inc. May 2009 - April 2012
Metropolitan Life Insurance Company February 2008 - January 2009
SafeGuard Health Enterprises, Inc. July 2004 - February 2008
CIGNA HealthCare September 1982 - June 2004
Skills
Team Building, CRM, Business Development, Account Management, New Business Development, Leadership, Sales, Healthcare, Marketing, Employee Benefits, Benefits Administration, Health Insurance, Mergers & Acquisitions, P&L Management, Executive Management
Education
Universidad Central de Bayamón
Bachelors, Business Administration, Accounting and Management
General Motors May 2014 - Present
Arizona Department of Transportation March 2013 - April 2014
Aetna January 2011 - January 2013
Pulte Homes, Inc. January 2005 - January 2011
JDA Software February 2003 - December 2004
Pfizer July 2002 - February 2003
Federal Express January 2000 - July 2002
CSK Auto August 1998 - January 2000
Skills
Process Improvement, Vendor Management, SharePoint, Strategic Planning, PMP, Project Management, SDLC, Business Analysis, Program Management, MS Project, Visio, Team Building, Team Leadership, Six Sigma, ITIL, Business Process, Enterprise Architecture, PMO, Software Project..., Microsoft Project, Project Planning, Requirements Gathering, Software Development
Education
University of Phoenix 1998 — 2000
M.S., Information Systems
University of Phoenix 1996 — 1998
M.A., Organizational Management
University of Arizona 1991 — 1995
Bachelor of Science (B.S.)
Aetna June 2006 - Present
Aetna December 2007 - June 2009
Aetna July 2006 - December 2007
Familymeds February 2005 - June 2006
Education
University of California, Los Angeles 1998 — 2003
Université Bordeaux I 2000 — 2001
EAP, French Literature
Aetna July 2014 - Present
The University of Arizona Medical Center June 2013 - June 2014
Tucson Medical Center November 2009 - June 2013
Walgreens Pharmacy August 2009 - July 2010
Walgreens January 2008 - August 2009
Education
University of Arizona, College of Pharmacy 2009 — 2013
PharmD., Pharmacy
University of Arizona 2006 — 2009
Molecular and Cellular Biology, Pre-pharmacy
Aetna April 2010 - Present
Kelly Services April 1998 - March 1999
Command Systems, Inc. January 1998 - April 1998
Embassy of Peru Singapore June 1994 - January 1998
Skills
Microsoft Office, XML, SharePoint, Enterprise Architecture, Microsoft Excel, SQL, SDLC, Business Analysis, Integration, Project Management, Process Improvement
Education
Informatics Computer School - Singapore 1996 — 1999
Universidad San Ignacio de Loyola - Peru
Computer Science
Aetna October 2014 - Present
Aetna August 2012 - October 2014
WellPoint January 2011 - August 2012
WellPoint May 2008 - January 2011
Delta Dental of VA April 2005 - May 2008
Anthem Blue Cross Blue Shield August 2003 - April 2005
Anthem Blue Cross Blue Shield October 1998 - August 2003
Anthem Blue Cross Blue Shield 1998 - 2003
Shenandoah Life Insurance 1996 - 1998
New York Life January 1995 - August 1996
Skills
Direct Marketing, Product Development, Strategy, Marketing, Health Insurance, Advertising, Management, Insurance, Creative Direction, Managed Care, Product Management, Project Management, Analysis, Leadership, Analytics, Healthcare, Competitive Analysis
Education
University at Albany, SUNY 1984 — 1989
Aetna May 2008 - Present
Skills
Health Insurance, Insurance, General Insurance, Property & Casualty..., Account Management, Disability Insurance, Process Improvement, Commercial Insurance, Brokers, Health Savings Accounts, Customer Service, Life Insurance
Education
University of Arizona 1997 — 2003
Bachelor of Science (BS), History
Aetna June 2014 - Present
Aetna April 2012 - May 2014
Aetna March 2010 - May 2012
The Hartford September 2008 - March 2010
Magellan Health Services January 2005 - August 2008
52 Transom Group 2001 - 2004
Deloitte Consulting 1994 - 2000
Skills
Mergers, Executive Management, Insurance, Health Insurance, Financial Modeling, Risk Management, Financial Analysis, Strategic Planning, Finance, Cross-functional Team..., Financial Services, Process Improvement, Healthcare, Management Consulting, Program Management
Education
University of Pennsylvania - The Wharton School 1996 — 1998
MBA, Finance
United States Naval Academy 1989 — 1993
B.S., Computer Science
Hall High School
Aetna April 2013 - Present
Aetna October 2010 - April 2013
Aetna, INC. June 2005 - October 2010
Aetna September 2001 - June 2005
Aetna March 1994 - August 2001
Skills
CISSP, CISM, CISSA, Information Security, HIPAA, Insurance, Risk Assessment, SDLC, Process Improvement, Vendor Management, Business Analysis, Compliance, IT and Operational..., IT Security Assessments, Medicaid, Health Insurance, IT Security
Education
University of Arizona, Eller College of Management 1991 — 1993
MS, MIS
University of Airzona, Electrical and Computer Engineering 1987 — 1991
BS, Computer Engineering
Ironwood Pharmaceuticals October 2012 - Present
Takeda Pharmaceuticals June 1999 - December 2012
Aetna June 1994 - May 1999
Education
University at Albany, SUNY 1990 — 1993
Aetna 1996 - Present
Education
University at Albany, SUNY 1980 — 1990
ABD, Health Policy
Self employeed 2004 - 2015
Self employeed 2004 - 2015
Mass Mutual 2000 - 2004
Aetna 1980 - 1997
Skills
Insurance, Business Analysis, Project Management, Event Planning, SDLC, Risk Management, Project Portfolio..., Public Speaking, Team Building, Leadership, Requirements Gathering, Budgets, Program Management, IT Strategy, Nonprofits, Microsoft Office, Enterprise Architecture
Education
University of Alabama 1965 — 1969
Aetna May 2013 - Present
Coventry Health Care May 2007 - May 2013
United Healthcare September 2001 - May 2007
Skills
JavaSE, Java Enterprise Edition, Oracle PL/SQL..., SQL, Eclipse, JPA, EJB, MyBatis, Ant, Maven2, JDBC, Log4j, XMLBeans, Spring, JAX-WS, JAXB, CXF, CVS, Tortoise SVN, REST, XML
Education
University of Advancing Technology 1998 — 2001
University of Utah 1992 — 1998
Aetna December 2013 - Present
Coventry Health Care, an Aetna Company March 2012 - Present
Citi February 2011 - August 2011
APAC November 2010 - February 2011
Afni June 2010 - September 2010
Barnes and Noble April 2004 - July 2010
Robinsons-May August 2003 - November 2003
Mervyns May 2000 - August 2003
Skills
Workers' Compensation..., Medical Coding, HIPAA, Merchandising, Data Entry, Microsoft Office, Customer Service, Product Development, Selling, Credit, Retail, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Illustration, Durable Medical...
Education
University of Arizona 1999 — 2005
Bachelor of Fine Arts (BFA), Design and Visual Communications, Illustration, 3.45
University of Arizona 1999 — 2005
Bachelor of Fine Arts (B.F.A.), Design and Visual Communications, General
NYS Office for People with Developmental Disabilities June 2015 - Present
NYS Department of Tax & Finance January 2013 - June 2015
NYS Department of Tax & Finance May 2007 - January 2013
NYS Department of Tax & Finance March 2006 - May 2007
Aetna May 2001 - March 2006
Skills
Organizational..., Coaching, Leadership Development, Program Management, Government, Microsoft Office, Public Speaking, Process Improvement, Training, Project Management, Policy, Customer Service, Leadership, Strategic Planning, Team Building, Microsoft Excel, Employee Relations
Education
State University of New York at Albany
Bachelor's degree, English Language and Literature, General
Aetna June 2015 - Present
Blue Cross Blue Shield of Alabama October 2005 - Present
Kerper and Bowron LLC June 2005 - September 2005
University of Virginia August 2002 - May 2005
Education
University of Virginia 2002 — 2005
University of Alabama 2000 — 2002
MA, Mathematics
University of Alabama 1994 — 2000
BS, Mathematics (Statistics Track)
Self Employed July 2014 - Present
CBIZ April 2010 - July 2014
CBIZ January 2009 - April 2010
CBIZ September 2007 - January 2009
Aetna 1996 - 2007
Education
State University of New York at Buffalo 1989 — 1993
BA
University of Nevada Reno October 2014 - Present
University of Alaska Fairbanks September 2003 - September 2014
Dobson Communications August 2000 - September 2003
MUS/PTI/CenturyTel/ACS June 1997 - July 2000
University of Alaska Fairbanks October 1985 - June 1997
Aetna May 1985 - August 1987
Skills
Higher Education, Data Analysis, Data Entry, Public Speaking, Admissions, Staff Development, Management, Training, Student Development, Databases, Microsoft Office, Microsoft Word, System Administration, Report Writing, Teaching, University Teaching, Troubleshooting, Universities, Supervisory Skills, Problem Solving, Community Outreach, Research, Student Affairs, OnBase, Banner Student, PeopleSoft, DegreeWorks
Education
University of Alaska Fairbanks 1989 — 1996
Master's degree, Engineering/Industrial Management
University of Alaska Fairbanks 1985 — 1989
Bachelor's degree, Mechanical Engineering
Robert Service High School 1981 — 1985
Aetna 2008 - Present
IBM 2002 - Present
IBM Sofware Group 2007 - 2012
Skills
Business Intelligence, Business Analysis, SQL, Data Warehousing, Enterprise Architecture, Solution Architecture, Software Project..., Integration, Vendor Management, Enterprise Software
Education
University at Albany, SUNY 1974 — 1978
BS, Mathematics
Aetna 2007 - Present
Bank of America 2005 - 2007
Information Management Consultants 1999 - 2005
Skills
Visio, IDX, SharePoint, BMC Remedy, Planview, Microsoft Word, PowerPoint, Microsoft Excel
Education
University of Arizona 1995 — 1999
BS/BA, Management Information Systems
Orbital ATK June 2013 - Present
Rising Sun Capital Group January 2010 - May 2013
Nicholson and Preder, CPAs December 2008 - January 2010
Care 1st Health Plan Arizona 2003 - 2005
Aetna 2002 - 2003
PacifiCare 1996 - 2002
Arizona State University 1994 - 1996
Skills
QuickBooks, Financial Analysis, Start-ups, Training, Analysis, Auditing, Management, Finance, Account Reconciliation, Insurance, Microsoft Excel, Financial Reporting
Education
University of Arizona 1989 — 1992
Bachelor of Science, Business Administration
Aetna September 2014 - Present
Aetna January 2007 - September 2014
Naylor Publications 1995 - 2000
Skills
PMP, Insurance, Employee Benefits, Project Management, Strategy, Executive Management, Marketing, Employee Relations, Underwriting, Coaching, Negotiation, Business Planning, Sales, Process Improvement, Leadership, Training, Vendor Management
Education
University of Florida - Warrington College of Business Administration 2000 — 2002
MBA, Business
University of Alabama 1989 — 1992
Bachelor of Arts (B.A.), Mass Communication/Media Studies
CVS Caremark Corporation January 2011 - Present
Aetna May 2006 - December 2010
West Corporation January 2005 - December 2005
Back and Joint Institute of Texas May 2004 - December 2004
Maersk Line September 1998 - June 2000
Skills
Outlook, HIPAA, Managed Care, Microsoft Excel, Access, Medical Billing, Microsoft Word, Benefits Administration, Windows 7, QuickBooks, Hardware Support, Internet Banking, Budgets, Invoicing
Education
Integrated Computer Technology 2001 — 2001
Certificate of Excellence for completing A+ Certification
Universidad Católica Santa María La Antigua 1993 — 2001
Bachelor, Accounting
CIGNA May 2005 - Present
CIGNA June 1997 - May 2005
Aetna Health Plans July 1992 - June 1997
Aetna January 1990 - June 1992
Education
University at Albany, SUNY 1982 — 1987
Economics, Business
Better Healthcare December 2006 - January 2015
Aetna 2002 - December 2006
Skills
Recruiting, Employee Relations, Human Resources, Performance Management, Technical Recruiting, Onboarding, HRIS, HR Consulting, Applicant Tracking..., Employee Engagement, HR Policies, Benefits Administration, Deferred Compensation, Employee Benefits, Employment Law, Succession Planning, Payroll, Sourcing, Management, Training, College Recruiting, Temporary Staffing, Hiring, Interviews, Microsoft Excel, Contract Recruitment, Microsoft Office, Temporary Placement
Education
University at Albany 1998 — 2002
BA, Information Science / Communication
Aetna July 2010 - August 2013
Deer Hill Consulting September 2009 - September 2010
Cole Haan September 1992 - January 2009
Skills
Databases, Microsoft SQL Server, Software Development, Access, Oracle, Retail, PL/SQL, Human Resources, Customer Satisfaction, Customer Service
Education
University at Buffalo 1982 — 1984
MS, Computer Science
Eaton & Associates Insurance, Surety & Investments August 1997 - Present
Shanahan, McGrath, & Bradley July 1988 - August 1997
CNA Insurance 1984 - 1988
Aetna 1976 - 1984
Nuestros Pequeños Hermanos™ 1974 - 1975
Skills
Excess, Employment Practices...
Education
University of Arizona
Bachelor of Arts (BA), Spanish and Sociology
MedImpact Healthcare Systems April 2014 - Present
The University of Arizona Health Plans December 2009 - May 2013
Aetna 2013 - 2013
MedImpact Healthcare Systems August 1998 - November 2009
Skills
Pharmacy Benefit..., Managed Care, Medicare Part D, Pharmaceutical Industry, Disease Management, Medicaid, Healthcare, Program Management, Utilization Management, Healthcare Management, Project Management, Pharmacoeconomics, Healthcare Consulting, Diabetes, Formulary, HIPAA, Health Insurance, Pharmacy Practice, Healthcare Policy, Health Policy, Medication Therapy..., Clinical Pharmacy
Education
University of Arizona
MBA, Operations Management
University of Arizona
B.S., Pharmacy
University California Irvine
B.S., Biological Sciences
ESPN May 2014 - Present
Citizens Bank July 2013 - May 2014
Aetna March 2013 - July 2013
GE Commercial Finance November 2011 - December 2012
Verisk HealthCare May 2008 - January 2011
GE Commercial Finance November 2005 - April 2008
CIGNA June 2001 - July 2005
The Home Depot August 1997 - May 2001
Andersen Consulting July 1988 - January 1993
Skills
Data Integration, Data Warehousing, Data Warehouse..., Teradata, Data Modeling, Business Intelligence, Data Quality, Oracle, Data Architecture, Database Design, Databases, ETL, Enterprise Architecture, Erwin, Integration, Microsoft SQL Server, Performance Tuning, SDLC, Software Documentation
Education
University at Albany, SUNY 1984 — 1988
BS, Business (Management Information Systems)
Virtusa January 2012 - Present
Aetna 2010 - Present
Skills
Test Planning, Test Management, Software Quality..., Quality Center, User Acceptance Testing, Regression Testing, Test Cases, Performance Testing, Integration Testing, HP Quality Center, Agile Methodologies, Requirements Analysis, Business Analysis, SQL, SDLC, Software Project...
Education
University College Dublin
Bachelor's degree in MIS, Management Information Systems, General
Aetna International July 2014 - Present
Aetna July 2012 - June 2014
Gallagher Benefit Services July 2010 - June 2012
Skills
Employee Benefits, Communications Planning, Copy Editing, Coordinating Events, Online Research, Online Journalism, Multimedia Journalism, Survey Development, Media Interviews, Fundraising, Community Outreach, Community Relations, Health Insurance, Wellness Initiatives, Licensed Life & Health..., Health Fairs, Building Relationships, Customer Service, Proposal Writing, Marketing Communications, Social Networking, Health Care Reform, Event Planning, Public Relations, Strategic Communications, Sales Presentations, Open Enrollment, Health Policy, Human Resources, Group Medical, Insurance, Interviews, COBRA, Sales, Strategic Planning, Brokers, Microsoft Office
Education
University of Arizona 2006 — 2010
Bachelor's Degree, Journalism, Health & Human Services
St. Agnes Academy 2002 — 2006
High School Diploma
General Information Services March 2014 - May 2014
Bartlett Nuclear 2005 - 2009
The Shaw Group 2006 - 2007
Zurich Insurance 1993 - 1997
Aetna 1987 - 1993
Skills
Industrial Hygiene, Industrial Safety, Safety Management...
Education
State University of New York at Buffalo
BS, Industrial Engineering
University at Buffalo
Industrial Engineering, Industrial Engineering
Johnson & Johnson October 2014 - Present
Johnson & Johnson September 2009 - October 2014
Johnson & Johnson 2008 - September 2009
Johnson & Johnson 2006 - 2008
Johnson & Johnson 2002 - 2006
Johnson & Johnson 1998 - 2002
Aetna 1995 - 1998
Wallace Computer Services 1993 - 1994
Education
New York University - Leonard N. Stern School of Business
Master of Business Administration (MBA)
University of Arizona 1989 — 1993
BA, Economics
Elderplan Inc July 2015 - Present
Elderplan Inc September 2013 - July 2015
Aetna March 2012 - August 2013
MJHS September 2010 - March 2012
University at Buffalo African and African American Studies Dept January 2008 - February 2010
Skills
Outlook, Microsoft Office, Managed Care Optimizer, Fluent in Cantonese, QNXT, PowerPoint, Microsoft Word, Microsoft Excel, Healthcare, HIPAA, Medicaid, Managed Care, Access, Cantonese, Customer Service, Healthcare Management, Medicare
Education
State University of New York at Buffalo 2006 — 2010
B.A, Social Science Interdisc. w/ Concentration in Health and Human Services/Early Childhood
Aetna June 2014 - Present
State of Arizona June 2010 - May 2014
City of Tucson, Tucson Police Department September 2009 - May 2010
The University of Arizona & The Primavera Foundation November 2007 - September 2009
TeleTech September 2001 - December 2007
Wellness Council of Arizona January 2007 - August 2007
Skills
Case Managment, Prevention, Research, Developmental..., Coaching, Social Services, Community Outreach, Program Development, Mental Health, Policy, Nonprofits, Cpr Certified, Program Evaluation, Government, Grant Writing, Public Speaking, Data Entry, Conflict Resolution, Volunteer Management, Psychology, Public Health
Education
Grand Canyon University 2012 — 2014
Master of Public Administration (MPA), Health/Health Care Administration/Management
University of Arizona 2002 — 2007
BS, Health Sciences
Aetna November 2007 - Present
Education
University at Albany, SUNY 1985 — 1989
BS, Business
Aetna January 2014 - Present
Coventry Health Care, an Aetna Company December 2012 - January 2014
Coventry Health Care, an Aetna Company August 2011 - December 2012
Coventry Health Care, an Aetna Company December 2010 - August 2011
WhyBI LLC June 2007 - December 2010
American Express September 2006 - May 2007
Telesoft Corp. October 2005 - September 2006
Synygy July 2000 - April 2005
Equity Methods 2005 - 2005
Skills
Process Improvement, Project Management, PMO, Business Requirements, Analysis, Cross-functional Team..., Change Management, ERP, Management, Leadership, Professional Mentoring, Healthcare Management, Healthcare Information..., Program Management, SDLC
Education
University of Arizona 1995 — 1999
BS, Management Information Systems
Aetna April 2012 - Present
Hospital of Saint Raphael May 2011 - April 2012
Health Net January 2008 - May 2011
Health Net July 2005 - December 2007
Community Health Network of Connecticut, Inc. September 1999 - July 2005
Kaiser Permanente 1995 - 1999
Skills
Hospitals, Microsoft Excel, Managed Care, Healthcare, CPT, Process Improvement, Revenue Cycle, Medicare, Analysis, Medical Coding, Network Development, Access, PPO, Claim, Medicaid, HIPAA, HMO, Health Policy, Health Insurance, Healthcare Industry, Insurance, Policy
Education
University at Albany, SUNY 1993 — 1995
MA, Economics
University at Albany, SUNY 1985 — 1989
BA, Economics & Political Science
UnitedHealth Group February 2015 - Present
UnitedHealthcare September 2011 - February 2015
UnitedHealthcare January 2008 - September 2011
United Healthcare 2005 - January 2008
Aetna 1998 - 2001
Skills
Network Development, Provider Relations, HMO, PPO, Government Programs, Medicare, Medicaid, Healthcare Management, Healthcare Industry, Contract Negotiation, Health Policy, HIPAA, Managed Care, Health Insurance, Medical Coding, Healthcare, Revenue Cycle, Pharmacy Benefit..., Healthcare Consulting, Medicine, Insurance, Medicare Part D, Practice Management, Physicians, Health Economics, Hospitals, Health Care Reform, Disease Management, EHR, Quality Improvement, Physician Relations, Medical Billing, Cross-functional Team..., Utilization Management, Process Improvement, Claim, Medicaid Managed Care, Healthcare Information..., ICD-9, Credentialing, Nursing, Claims Management, EMR, Employee Benefits, Executive Management
Education
University of Arizona 1989 — 1993
Bachelor of Arts (B.A.)
Webster University
Masters
Aetna November 2014 - Present
University of California, Berkeley, Haas School of Business June 2013 - August 2013
ASUC Berkeley July 2012 - August 2013
Haas School of Business, UC Berkeley March 2010 - August 2011
Vector Marketing June 2010 - June 2010
2008-2009 Vons grocery store September 2008 - June 2009
Skills
Research, Microsoft VBA, Microsoft SQL Server, Photoshop, Trilingual in English,..., Microsoft Office, Microsoft Excel, Matlab, Stata, Multicultural
Education
University of California, Berkeley 2009 — 2014
Bachelor of Arts (BA), Applied Mathematics-Actuarial Science
University College Dublin 2013 — 2013
Bachelor's degree, Mathematics
Marchutz School of Art, France 2011 — 2012
Fine and Studio Arts
Aetna August 2011 - Present
Aetna December 2007 - July 2011
United Healthcare February 2002 - October 2007
Skills
HMO, Medicare, PPO, Medicaid, Policy, Physicians, Claim, Health Insurance, Hospitals, Account Management, Network Development, Managed Care, Insurance, Negotiation, Contract Negotiation, Provider Relations, Health Policy, Healthcare Industry, Medicaid Managed Care, Utilization Management, Claims Resolution, Credentialing, Medicare Part D, Disease Management, Medicare/Medicaid..., Healthcare Consulting, Provider Network..., Medical Coding
Education
State University of New York at Buffalo 1991 — 1996
BA
Blue Cross Blue Shield of Michigan September 2013 - Present
Geisinger Health System April 2012 - August 2013
Dell June 2011 - March 2012
Aetna May 2010 - May 2011
General Motors November 1998 - October 2009
J.P. Morgan February 1998 - October 1998
HBO February 1997 - January 1998
JMFE August 1995 - January 1997
Connecticut Mutual Insurance July 1990 - July 1995
Skills
SDLC, Requirements Analysis, Databases, Business Analysis, Enterprise Architecture, IT Strategy, Vendor Management, Integration, Solution Architecture
Education
University of Alberta
Master's Degree
mpti
Watt Appraisal Service July 2011 - Present
Assured Performance Network December 2012 - Present
DataScan Field Services 2013 - Present
SCA Appraisal Company 2012 - Present
Field-Logic 2009 - July 2011
AutoVIN 2006 - March 2008
Sentry Insurance January 1989 - June 2005
Aetna January 1988 - January 1989
Skills
Claims Management, Claim, Property Damage, Negotiation, Customer Satisfaction, Auditing, Claims Resolution, Customer Service, Process Improvement, Automotive, Fraud, Property, Motorcycle, Finance, Appraisals, Vehicles, Automobile, Automotive Repair, Inspection, Team Building
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 1998 — 1998
Certificate of Completion
United Technical School Automotive 1978 — 1979
Certificate Completion
Fox Valley Technical College
certificate
STCC
CIGNA August 2011 - Present
Aetna January 2006 - December 2010
Aetna June 1997 - January 2006
KPMG June 1995 - May 1997
KPMG June 1992 - June 1995
KPMG October 1990 - July 1992
First American National Bank (acquired by Regions) February 1989 - August 1990
Skills
Health Insurance, Marketing Strategy, Management, Strategy, Marketing, Insurance, Managed Care, Marketing Communications, Market Research, Healthcare, Cross-functional Team..., Leadership, Strategic Planning
Education
Vanderbilt University - Owen Graduate School of Management 1986 — 1988
MBA
University of Alabama 1982 — 1986
BS
ZRT Laboratory August 2014 - Present
Nordstrom September 2013 - January 2014
Aetna November 2011 - July 2013
Meritain Health February 2010 - September 2011
Allstate April 2008 - September 2009
Weidner Property Management 2007 - 2008
Sullivan's Steakhouse 2006 - 2007
The Digital Cup, Inc. 2005 - 2005
Skills
Customer Service, Customer Satisfaction, Training, Time Management, Insurance Billing, Outlook, Insurance, Employee Benefits, Microsoft Excel, Accounts Payable, Management, Microsoft Office, Microsoft Word, Healthcare, Invoicing, Accounting, Legal Writing, Troubleshooting, Sales, Call Centers, Data Entry, Claim, Telephone Skills, Payroll, Human Resources, Administrative..., Computer Hardware, Medical Billing, Employee Training
Education
University of Alaska Anchorage 2006 — 2006
Psychology
University of Nevada-Reno 2005 — 2005
Interior Design, Psychology
Mat-Su College, University of Alaska Anchorage 2004 — 2005
General
Colony High School 2000 — 2004
High School Diploma
Insphere Insurance Solutions June 2007 - July 2012
HealthMarkets August 2002 - June 2007
Aetna June 2000 - July 2002
Aetna 1997 - 2000
Aetna 1997 - 2000
PIONEER FINANCIAL SERVICES, NATIONAL GROUP LIFE 1991 - 1997
PIONEER FINANCIAL SERVICES, NATIONAL GROUP LIFE 1990 - 1991
INTERNATIONAL CLAIMS SERVICE CORPORATION March 1990 - October 1990
Up With People July 1988 - December 1989
Education
DCM Instructional System
Medical Terminology
Landmark Education
Life Office Management Association
Principles of Insurance and Underwriting
University of Arizona
EmblemHealth July 2013 - Present
EmblemHealth October 2010 - Present
EmblemHealth 2008 - 2010
GHI 2002 - 2008
Aetna 2000 - 2002
Prudential Healthcare 1998 - 2000
Skills
Account Management, Insurance, New Business Development, Sales, Employee Benefits, Managed Care, Health Insurance, Strategic Planning, Healthcare
Education
SUNY Albany 1991 — 1995
BA, Political Science
H&R Block January 2011 - Present
W.Powers & Company, Inc. August 1998 - Present
Cognisource, Inc. February 1995 - August 1998
Aetna June 1983 - December 1994
Aetna October 1976 - June 1983
PwC May 1970 - October 1976
Skills
Accounting, Tax, Financial Analysis, Budgets, QuickBooks, Financial Reporting, Strategic Planning, Tax Preparation, Auditing, Small Business, Management Consulting, Mergers, Bookkeeping, Income Tax, Due Diligence, Microsoft Excel, Business Strategy, Microsoft Office, Strategic Financial..., Financial Accounting
Education
Rensselaer Polytechnic Institue 1984 — 1988
Master of Business Administration (MBA), Business Administration and Management, General
University at Albany 1966 — 1970
Bachelor of Science (B.S.), Accounting and Finance
Aetna
Skills
Medicare, Compliance, Process Improvement, Change Management, Team Building, NCQA Accreditation, Health Insurance, Customer Service, Complaints and Appeals, Managed Care, Indemnity, Budget Process, Purchasing Negotiation, Merchandising, Training, NCQA, Utilization Management, HMO, Healthcare, Provider Relations, Insurance, Quality Improvement, HIPAA
Education
State University of New York at Buffalo
Bachelor of Arts (B.A.), Psychology/Sociology
Walgreens 2005 - November 2012
Aetna August 2010 - January 2012
Colonial Healthcare March 2006 - August 2010
Skills
Certified Immunizer, Pharmacy Automation, Immunization, Pharmacy Practice, Pharmacy, Anticoagulation, Pharmaceutical Care, Pharmacueticals, Consultants, Compounding, Therapeutic Areas, Pharmaceutical Industry, Medication..., Medication Therapy...
Education
Universidad de Puerto Rico
post doc, Inorganic Chemistry
Universidade de São Paulo
Bachelor of Pharmacy (B.Pharm.), Pharmaceutical Sciences
Universidade de São Paulo
Doctor of Philosophy (PhD), Chemistry, doctorate in chemistry
Wayne State University
pos doc, Inorganic Chemistry
Aetna September 2011 - Present
Pima County December 1994 - September 2011
Skills
Disability Management, Vocational..., Utilization Management, Disease Management, Certified Case Manager, Utilization Review, Medicare, Claim, Medical Case Management, Medicaid, Insurance, medicaid managed care, Mental Health Care, Behavioral Health, Case Management Services, Case Management, Social Services
Education
University of Arizona
Master of Science (MS), Vocational Rehabilitation Counseling/Counselor
Wright State University
Bachelor of Science (BS), Rehabilitation Education
Willis July 1998 - Present
J&H Marsh July 1993 - July 1998
Aetna May 1991 - July 1993
Skills
Property, Brokers, Commercial Insurance, Professional Liability, Risk Management, Underwriting
Education
University of Alabama 1986 — 1991
Bachelor of Science (BS), Business and Marketing
Stryker February 2013 - Present
Aetna November 2004 - November 2005
Aetna March 2002 - November 2004
US Army June 1996 - May 2001
Skills
Certified Lead Auditor..., Risk Management, Strategic Planning, Vendor Management, Customer Service, Microsoft Excel, Team Building, Financial Analysis, Project Management, Microsoft Office, Cross-functional Team..., Team Leadership, Health Insurance, PowerPoint, Microsoft Word, Business Intelligence, Insurance, Contract Negotiation, Supply Chain, Supplier Negotiation
Education
United States Military Academy at West Point 1992 — 1996
Bachelor of Applied Science (BASc), Law and Mechanical Engineering
Aetna
Skills
Management, Leadership, Customer Service, Strategic Planning, Account Management, Team Building, Marketing, Sales Management, New Business Development, Strategy
Education
University at Albany, SUNY