Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
Ashford University September 2014 - Present
BroadPath Healthcare Solutions July 2013 - August 2014
Baylor Healthcare System - Kelly Services December 2011 - March 2013
BroadPath Healthcare Solutions October 2010 - November 2011
Aetna August 2006 - February 2010
Aetna August 2000 - August 2006
Skills
Data Entry, Accounting, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Microsoft Office, Editing, English, Outlook, Management, Teaching, Project Management, Project Planning, Claims Managment, Healthcare Information..., Customer Service, Account Reconciliation, Technical Writing, Technical Support, Quality Auditing, Claims Auditing, IT Audit, Provider Network..., Financial Audits, Stop Loss, Claims Handling, Accounts Payable, Accounts Receivable, Medicare, Call Centers, Health Insurance, HIPAA, Medicaid, Process Improvement, Claim
Education
Ashford University 2014 — 2017
Bachelor of Arts (B.A.), Alternative and Complementary Medicine and Medical Systems
Baylor University 1984 — 1988
102 hours completed, Sociology and Biology
My Dietitian, LLC October 2014 - Present
Aetna February 2013 - October 2014
ING January 2012 - February 2013
Employee Benefits Industry 1990 - 2011
Skills
Health Insurance, Employee Benefits, Insurance, Health Savings Accounts, Disability Insurance, Account Management, Strategic Planning, Underwriting, Sales Management, New Business Development, Long-term Care, Team Building, Sales, Customer Service, Life Insurance, Brokers, Term Life Insurance, Marketing, Healthcare, Benefits Administration
Education
Arizona State University 1985 — 1988
B.S., Finance
University of Nebraska-Lincoln
Criminal Justice/Psychology
CVS Caremark Corporation April 2013 - Present
CVS Caremark Corporation June 1998 - April 2013
Aetna January 2005 - January 2011
Skills
Insurance, Medicaid, Healthcare, Contract Negotiation, Managed Care, Analysis, Management
Education
Bay Path College 2002 — 2005
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Bay Path College 2002 — 2003
Associate of Science (AS), Liberal Arts and Sciences/Liberal Studies
Asnuntuck Community College 1996 — 1998
Associate's degree, Human Services, General
Aetna May 2014 - Present
The Exercise Coach September 2013 - April 2014
Healthways January 2012 - March 2014
Gainey Ranch Estate Club February 2011 - November 2013
Club One December 2012 - September 2013
Healthways January 2012 - April 2012
Skills
Strength Training, Personal Training, Fitness, Lifestyle, Weight Training, Cardio, Weight, Wellness, Exercise Physiology
Education
Arizona State University 2008 — 2012
Exercise and Wellness, Health Promotion
Aetna May 2015 - Present
Optum May 2013 - May 2014
UnitedHealth Group December 2007 - May 2013
UnitedHealth Group December 2007 - May 2013
Skills
Account Management, Strategic Account..., Data Analysis, Project Management, Medicare, Healthcare, Marketing, Public Relations, Management, Interviews, Managed Care, Leadership, Health Insurance, Team Building, Process Improvement, Insurance, Strategy
Education
University of Phoenix 1995 — 1996
Bachelor of Arts (B.A.), Business Management, General
Arizona State University 1987 — 1991
English and Journalism Studies, English Language and Literature/Letters
Assumption High School
AmerisourceBergen August 2010 - Present
Lifespan October 2009 - August 2010
Aetna September 1999 - February 2004
Precision Response Corporation August 1998 - January 2000
Skills
Customer Service..., Coaching, Health Research, Health Insurance, Social Services, Mental Health Care, Medicare, Managed Care, Childcare, Goal-driven leader
Education
Ashford University 2012 — 2014
Master's degree, Health Information/Medical Records Administration/Administrator
University of Phoenix 2005 — 2009
Bachelor of Science (B.S.), Human Services, General
Pace Communications eCommerce Division April 2007 - Present
Aetna November 1994 - October 2006
Skills
Email Marketing, Marketing Strategy, Marketing, E-commerce SEO, E-commerce, Web Analytics
Education
Ashford University 2013 — 2014
Bachelor's Degree, eMarketing
HealthPort Technologies August 2015 - Present
Cypress Fairbanks Medical Center Hospital March 2015 - May 2015
Aetna July 2014 - March 2015
Healthcare Credentialing Group March 2014 - July 2014
Dillards February 2012 - August 2012
Macy's April 2011 - December 2011
BCBG Max Azria February 2008 - July 2008
Ulta March 2007 - February 2008
Ralph Lauren November 2004 - January 2005
T.J. Maxx September 2004 - December 2004
Skills
Medical Staff..., Healthcare Information..., Phone Etiquette, Cosmetics
Education
DeVry University-Texas 2013 — 2015
Associate’s Degree, Health Information/Medical Records Technology/Technician
Art Institute of Houston 2007 — 2011
Bachelor of Science, Fashion & Retail Management
Clark Atlanta University 2005 — 2006
Fashion Merchandising
Digitas Health January 2013 - Present
Digitas Health November 2007 - January 2013
M3-Health April 2005 - November 2007
Aetna April 2000 - April 2005
Skills
Information Architecture, Interactive Marketing, Interaction Design, Wireframes, Interactive Advertising, User Experience, Information Design, User Research, User Interface Design, Creative Strategy, Digital Strategy, User-centered Design, Digital Marketing, Integrated Marketing, Creative Direction, Branding & Identity, Art Direction, Brand Development
Education
Art Institute of Philadelphia
Graphic Design
Aetna November 2013 - Present
Kforce Contracting with Aetna August 2013 - November 2013
American Express September 2006 - June 2013
Safeway November 2003 - September 2006
Skills
Variance Analysis, Financial Analysis, Financial Reporting, Forecasting, SOX, Access, Sarbanes-Oxley Act, Finance, Accounting, Oracle, Essbase, Microsoft Excel, Microsoft Word, Lawson General Ledger, PowerPoint, Great Plains Software, QuickBooks, QMF, Analysis, Analytics, Budgets, Strategic Financial..., Financial Planning
Education
Arizona State University West 1987 — 2000
Aetna November 2014 - Present
Aetna April 2012 - November 2014
Schaller Anderson, Inc. (an Aetna company) August 2006 - June 2012
Skills
Medicaid, Managed Care, Medicare, Healthcare Information..., Healthcare Management, Team Building, HIPAA, Software Documentation, Pharmacy Benefit..., Process Improvement, Healthcare Consulting, Leadership, Healthcare, Analysis, Health Insurance, Insurance
Education
Arizona State University
Bachelor's degree, English Language and Literature/Letters
Mountain Pointe High School
High school degree
Bodek and Rhodes January 2011 - Present
Self Employed January 2006 - Present
Eggz, inc. March 2007 - December 2009
Aetna June 2006 - March 2007
Domsky & Simon Advertising June 2002 - January 2006
Skills
QuarkXPress, InDesign, Illustrator, Direct Mail, Email Marketing, Photoshop, Collateral, Mac OS X, Microsoft Office, Account Management, Project Management, Advertising, Graphic Design, Creative Direction, Creative Strategy, Layout, Art Direction, Brochures, Web Design, Marketing, Catalogs, Typography, Concept Development, Adobe Creative Suite, Integrated Marketing, Graphics, Brand Development
Education
Art Institute of Pittsburgh 2005 — 2011
BS Advertising, Advertising
Hussian School of Art 1998 — 2002
Associate Degree of specialized Technology in the area of Art, Advertising Design
Aetna June 2013 - Present
Aetna mail in pharmacy November 2011 - June 2013
CVS Pharmacy August 2002 - November 2011
Eckerd Pharmacy 2000 - 2002
Yankee Candle Company 1998 - 2000
Skills
Inventory Management, Inputting data into the..., Training new personal, Placing Orders, Customer Service, filing the daily paper..., Processing insurance..., Telephone Skills, Teamwork, Prescription, Pharmacy Technicians, Pharmacy Benefit..., Pharmacy Automation, Pharmacy, Microsoft Word, Microsoft Excel, Medicare Part D, Management, Inventory Control, Healthcare, Data Entry, Access
Education
Cape Cod Community College 1990 — 1994
Associets Degree, Liberal Arts
Ashworth University
Medical billing and coding, Medical Billing
Sister's Shine LLC August 2012 - Present
Aetna March 1997 - February 2012
NJ Department of Motor Vehicles January 1985 - June 1991
Skills
Outlook, Microsoft Office 2007, Microsoft Excel, Microsoft Office, Health Insurance, Insurance, Employee Benefits, Medicare, Disability Insurance, Claim, Health Savings Accounts, Underwriting, Managed Care, Healthcare, Microsoft Word, Team Building, Small Business
Education
DeVry University-Illinois 2013 — 2014
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
Ashford University 2007 — 2008
Bachelor of Arts (BA), Education
Trenton Central High 1981 — 1983
Diploma, 3.5
Aetna June 2015 - Present
Aetna October 2014 - May 2015
Aetna May 2014 - December 2014
Lee Kum Kee USA June 2013 - August 2013
MarketSource Inc. June 2012 - June 2013
Skills
Databases, Retail Sales, SharePoint Designer, Networking, Team Leadership, Computer Repair, Computer Information..., Teamwork, Research, Troubleshooting, Microsoft SQL Server, Microsoft Project, Microsoft Visio, Customer Service, Video Editing, Microsoft Office, Creativity
Education
Arizona State University, W. P. Carey School of Business 2010 — 2014
Bachelor's degree, Computer and Information Systems Security/Information Assurance
Cornell Scott - Hill Health Corporation January 2010 - Present
DMJ Search, LLC September 2006 - September 2008
Aetna July 2003 - September 2006
United Technologies November 1994 - December 2002
Connecticut Data Systems 1992 - 1994
Skills
Organizational..., Marketing Communications, Marketing, Leadership, Strategic Planning, Team Leadership, Fundraising, Budgets, Public Speaking, Social Media, Event Management, Marketing Strategy, Media Relations, Public Relations, Management, New Business Development, Project Management, Coaching, Customer Service, Corporate Communications, Non-profits, Team Building, Direct Marketing, Start-ups, Event Planning, Community Outreach, Creative Writing, Social Networking, Social Media Marketing, Healthcare, Strategic Communications, Program Management, Leadership Development, Newsletters, Change Management, Press Releases, Internal Communications, Research, Copywriting, Advertising, Editing, Direct Mail, Program Development, Integrated Marketing, Blogging, Strategy, Training, Nonprofits, Business Strategy, Grant Writing
Education
Wesleyan University 1996 — 2003
M.A.
Assumption College 1981 — 1985
B.A.
Newington High School
CORE ECS June 2010 - March 2012
Aetna January 2008 - February 2010
UnitedHealthcare January 2007 - December 2007
WebHR Inc. May 2006 - December 2006
Skills
Requirements Analysis, Visio, Project Management, Business Analysis, Microsoft Office, Outlook, QuickBooks, Travis Software, Highly Organized &..., Team Leadership
Education
Ashford University 2013 — 2017
Bachelor of Arts (BA), Business Administration and Management, General
Reedley College 1992 — 1994
Accounting & Economics
Oasis Of Hope Ministries June 2015 - Present
Hawk Bookkeeping & Tax Services October 2014 - Present
Mt Zion New Life Center (Retreat Center) June 2015 - August 2015
Aetna December 2013 - May 2015
Professional Tax & Accounting Services, LTD January 2015 - April 2015
H&R Block December 2012 - April 2014
Coventry Health Care May 2012 - December 2013
Crazy For Christ Computer Services January 2006 - January 2008
CATHEDRAL INTERNATIONAL May 2006 - January 2007
Skills
Accounting, Tax Preparation, General Ledger, Budgets, Research, Tax Returns, Bookkeeping, Financial Reporting, Public Speaking, Business Development, Financial Accounting, Leadership, Microsoft Office, Process Improvement, Strategic Planning, Team Building, System Administration, Business Planning, Administration, Teamwork, Training, Windows, Customer, Income Tax, Tax Advisory, Finance, Strategic Financial..., Financial Analysis, QuickBooks, Small Business, Microsoft Excel, Outlook
Education
Ashworth University 2010 — 2012
Associate of Science (A.S.), Healthcare Management, 3.1
Aetna October 2012 - Present
Education
Arizona State University
The Livens Law Firm June 2014 - Present
Fragomen, Del Rey, Bernsen & Loewy February 2014 - June 2014
US Small Business Administration December 2012 - September 2013
The Law Office of Lauren Gaydos Duffer, P.C. April 2012 - November 2012
The Law Office of Lauren Gaydos Duffer, P.C. March 2012 - April 2012
Office of the Attorney General November 2011 - January 2012
Propath December 2007 - January 2010
Aetna September 2001 - April 2007
Corphealth February 1999 - June 2001
Harris Methodist HEB June 1997 - February 1999
Skills
Westlaw, Legal Research, Litigation Support, Document Review, Legal Support, Civil Litigation, Customer Service, Legal Documents, Pleadings, Courts, Wordperfect, Lexis, Litigation, Document Drafting, Notary Public, Legal Writing, Legal Assistance, Office Management, Research, Immigration Law, File Management, Filing, Document Preparation, Records Management, Personal Injury..., Outlook, Microsoft Excel, Microsoft Office, Family Law, Microsoft Word
Education
Tarrant County College 2012 — 2015
Associate's degree, Legal Studies, General
Arlington Career Institute 2011 — 2012
Certificate, Paralegal Program
XL Catlin January 2015 - Present
XL Group September 2013 - January 2015
Travelers March 2012 - October 2013
The Hartford July 2011 - March 2012
The Hartford July 2009 - July 2011
The Hartford October 2007 - July 2009
The Hartford Insurance Group July 2006 - September 2007
The Hartford June 2006 - January 2007
Aetna January 2006 - May 2006
Travel Centers of America May 2005 - January 2006
Skills
Insurance, Underwriting, Customer Service, Billing, Workers Compensation, Project Management, Sales, Leadership, Product Management, New Business Development, Training, Account Management, Process Improvement, Cross-functional Team..., Coaching, Management, Customer Satisfaction, Property & Casualty..., Umbrella Insurance, Call Centers, Claim, Pricing, General Insurance, Customer Retention, Risk Management, Commercial Insurance, Employee Benefits, Health Insurance
Education
Ashford University 2010 — 2016
Finance, Project Management
Western Connecticut State University 2001 — 2002
NO, Communications
Enterprise Rent-A-Car December 2014 - Present
Aetna June 2012 - December 2013
EDMC May 2010 - July 2012
Apollo Group April 2008 - December 2009
Skills
Customer Service, Desktop Support, Student Services, Computer Hardware, Call Center, Student Affairs, Networking, SharePoint, Microsoft Office, Training, Customer Satisfaction, Technical Support, Project Management, Recruiting, Leadership
Education
Estrella Mountain Community College 2006 — 2007
General
Art Institute of Phoenix
Web Design & Interactive Media
Aetna March 2015 - Present
Asurion January 2014 - Present
University of Phoenix April 2010 - Present
Ozment Designs 2000 - November 2013
Choices Network February 2009 - July 2009
Mayo Clinic Hospital November 2007 - November 2008
Tiffany & Bosco P.A. 2007 - 2007
BCBSAZ 2006 - 2006
Scottsdale Insurance 2005 - 2006
IBM/AMEX 2001 - 2005
Skills
Windows all OS, SEO, Design, Photoshop, Illustration, Character Design, Storyboarding, Networking, Active Directory, Terminal Services, Vender Contracting, Computer Hardware, Hardware Design, Hardware Support, Desktop, Desktop Management, Nortel PBX, VOIP, Lotus Notes, Microsoft Exchange, System Administration, Desktop Support, Windows 7, Citrix, SharePoint, IT Management, Training & Development, Technical Training, Social Media, Digital Media, Marketing Strategy, Market Planning, Hardware Architecture, Software Documentation, Technical Support, Program Management, Systems Management, Character Animation, Illustrator, Outlook, Security, Desktop Computers, Process Improvement, Training, Critical Thinking, Team Building, InDesign, Management, Employee Training, Windows Server
Education
University of Phoenix 2013 — 2016
Psychology/Communications and HRM Doctor, Psychology/Communications and HRM
University of Phoenix 2010 — 2013
Bachelor, Psychology
Art Institute of Phoenix 1998 — 2000
Associate, Computer Science and Design, Graduated
Aetna July 2015 - Present
Alliance March 2015 - Present
Adreima June 2013 - March 2015
Phoenix Children's Hospital September 2011 - May 2013
Skills
Healthcare Information..., Hospitals, HIPAA, Revenue Cycle, Healthcare Management, Healthcare, Public Speaking, Medicaid, Affordable Care Act, Data Analysis, Financial Analysis, Customer Service, Management, Training, Leadership, Team Building, Healthcare Industry, Managed Care, Insurance
Education
Arizona State University 2014 — 2016
Master's degree, Healthcare Innovation, 3.5
Arizona State University 2009 — 2011
Bachelor of Arts (B.A.), Global Health
Aetna November 2013 - Present
Aetna September 2012 - November 2013
Aetna May 2012 - August 2012
Arizona State University September 2011 - May 2012
Mighty IT January 2010 - August 2011
Skills
Medicaid, Project Management, Project Planning, Project Tracking, Database Admin, Quality Assurance, Internal Audit, Six Sigma, Reports Analysis, Computer Repair, SOX Compliancy, COBIT, Program Delivery..., Planview, SDLC
Education
Arizona State University, W. P. Carey School of Business 2013 — 2015
Master of Science (M.S.), Business Administration and Management, General
Arizona State University, W. P. Carey School of Business 2011 — 2013
BIS (Concentration in Business & Economics), Business/Managerial Economics
Arizona State University, W. P. Carey School of Business 2009 — 2012
Bachelor of Science (B.S.), Computer and Information Sciences, General
WellCare Health Plans November 2014 - Present
Aetna January 2012 - November 2014
DermDX May 2006 - January 2012
Skills
Medicaid, ICD-9, CPT, Telephone Skills, Healthcare, Health Insurance, Medicare, HIPAA, Insurance, Training, Quality Assurance, Healthcare Operations
Education
Ashford University 2012 — 2016
Bachelor of Arts (BA), Sociology
SinglePlatform July 2015 - Present
Experian Data Quality August 2014 - July 2015
Aetna August 2012 - August 2014
NV Concepts December 2011 - August 2014
Courion Corporation May 2011 - May 2012
North American Professional Liability Insurance Agency, LLC - NAPLIA May 2008 - August 2010
Skills
Salesforce.com, Marketo, Excel, Word, Social Media, PowerPoint, Social Networking, Microsoft Office, Event Planning, Facebook, Customer Service, Social Media Marketing, Cold Calling, Marketing, Recruiting, Sales, Taleo, Avature, Microsoft Excel, Research, Outlook, Applicant Tracking..., Time Management, Management, Leadership, Microsoft Word
Education
Assumption College 2008 — 2012
Bachelor of Arts (BA), Marketing
Actively Seeking Employment June 2013 - Present
Aetna 2013 - 2014
Contemporary Staffing Solutions 2011 - 2013
State of Delaware 2006 - 2011
Community Action Agency of Delco 2003 - 2006
Elwyn 2000 - 2002
Skills
Social Services, Mental Health, Program Development, Crisis Intervention, Community Outreach, Case Managment, Motivational..., Group Therapy, Nonprofits, Child Welfare, Behavioral Health, Volunteer Management, Program Evaluation, Mental Health Counseling, Grant Writing, Policy, Policy Analysis, Family Therapy, Community Development, Public Speaking, Fundraising, Counseling Psychology, Treatment, Child Development, Grants, Psychology, Research, Conflict Resolution, Child Advocacy, Interventions, Event Planning, Youth Mentoring, Teaching, Workshop Facilitation, Career Counseling
Education
Ashford University 2015 — 2016
Master of Education (M.Ed.), Children, Family and Community
Ashford University 2010 — 2014
BA Psychology and Child Development
Wesley College
Aetna February 2012 - Present
Aetna October 2011 - February 2012
Turks and Caicos Islands Government August 2006 - July 2009
Ministry of Education- Jamaica October 2001 - August 2006
Skills
Leadership, Training, Curriculum Design, Staff Development, Spanish, Teaching, Classroom, Adult Education, Coaching, Curriculum Development, Policy, Analysis, Government, Speech Writing, Organizational..., Microsoft Office
Education
Ashford University 2010 — 2011
MBA, Specializing in Health Care Administration
Shortwood Teachers' College 2004 — 2006
Diploma, Teaching Diploma
UWI, Mona 1996 — 2000
BA, Spanish
St. Jago High School 1989 — 1996
Diploma, English, Spanish, Business, History, Literature
Aetna November 2014 - Present
Elite Shutters and Blinds August 2013 - November 2014
University of Phoenix August 2009 - August 2013
Collaborative Creations June 2008 - September 2010
Nordstrom April 2004 - June 2008
Skills
Leadership, Social Media Marketing, Sales, Training, Email Marketing, Marketing Communications, Management, Social Media, Event Management, Customer Service, Market Research, Public Speaking, Coaching, Organizational..., Strategic Planning, Budgets, Time Management, Project Management, Social Networking, Merchandising
Education
University of Phoenix 2009 — 2011
Masters of Business Administrastration, Business
Art Institute of Phoenix 2005 — 2008
Bachelors, Marketing
Booktrope March 2015 - Present
The MAD Studio, LLC. May 1999 - Present
HP Hood January 2013 - May 2014
Image Creators Inc (Formerly The Prizm Group) June 2012 - December 2012
Forman Mills June 2010 - December 2011
Aetna 2008 - 2009
The Prizm Group 2001 - 2009
Skills
Adobe Creative Suite, Microsoft Office, Mac OS X, PC, Illustrator, OS X, Graphic Design, Marketing, Dreamweaver, Adobe InDesign, Lightroom, Advertising, Online Advertising, Ebooks, Photoshop, InDesign, Retail, Typography, Web Design, Photography, PowerPoint, Packaging, Graphics, Corporate Identity, Logo Design, QuarkXPress, Fashion
Education
Art Institute of Pittsburgh 2001 — 2003
Bachelor, Graphic Design
Antonelli Insitute of Art & Photography 1999 — 2001
Associate, Graphic Design
Aetna October 2013 - Present
Friendship Community Mental Health June 2012 - July 2013
Navos Mental Health Solutions November 2011 - June 2012
Hope in Healing December 2007 - November 2011
Magellan Health Services August 2007 - November 2011
Navos Mental Health Solutions 2011 - 2011
Psychological Health and Wellness September 2009 - June 2010
ValueOptions 2004 - 2007
Skills
Strategic Therapy, Clinical Hypnosis, Clinical Supervision, Group Therapy, Behavioral Health, Mental Health, Family Therapy, Psychotherapy, CBT, Motivational..., Adults, Crisis Intervention, Treatment, Mental Health Counseling, Self-esteem, Case Managment, EMDR, Staff Development, Trauma Therapy, Prevention, Hypnotherapy, Psychology, Social Services, Therapists, Dual Diagnosis, Clinical Research, Program Development, Nonprofits, Training, Case Management, Mindfulness, Interventions, Healing, Empathy, Stress Management, Chemical Dependency, Grief Counseling, Anger Management, Energy Healing, DBT
Education
Arizona State University 1991 — 1996
Master of Counseling, Counseling
University of Arizona 1984 — 1987
Master of Arts, Spanish, Linguistics
studio nine28 Senior Graphic DesignerAetnaApril 2015 - Present
Aetna October 2013 - April 2015
Merkle July 2012 - April 2013
Aetna Inc. March 2006 - June 2012
GMH Communities December 2005 - February 2006
Graco Childrens Products August 2005 - November 2005
Vanguard July 2005 - August 2005
Skills
Photo Editing, Layout, Proficient in InDesign, Photoshop, Illustrator, Dreamweaver, Basic Flash, QuarkXPress, Logo Design, Retouching, Brochures, Posters, Logos, Direct Mail, Flyers, Invitations, Typography, InDesign, Adobe Creative Suite, Print Production, Corporate Identity, Art Direction, Graphic Design, Graphics, Mac, Newsletters, Packaging, Photography, Digital Photography, Adobe Acrobat, Creative Direction, Banners, Visual Communication, Business Cards, HTML + CSS, HTML emails, Image Manipulation, Animation, Corporate Branding, Collateral, Magazine Design, Image Editing, Art, Creative Services, Stationery, Branding & Identity, Digital Illustration, Vector Illustration, User Experience, Graphic Arts
Education
Art Institute of Fort Lauderdale 2000 — 2004
BS, Graphic Design, 3.6
Art Institute of Fort Lauderdale
BS, Graphic Design
Aetna December 2014 - Present
Aetna September 2014 - December 2014
Arizona State University August 2014 - December 2014
Tommy Bahama October 2013 - April 2014
Albertsons June 2007 - August 2012
Skills
Strategic Financial..., Investments, Finance, Inventory Control, Inventory Management, Store Management, Grocery, Loss Prevention, Retail, Merchandising, Shrinkage, Cashiering, Leadership, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Teamwork, Public Speaking
Education
Arizona State University, W. P. Carey School of Business 2012 — 2014
Bachelor's degree, Finance, General
College of the Canyons 2008 — 2012
Associate's degree, General Studies
West Ranch High School
Aetna April 2014 - Present
Aetna October 2011 - April 2014
JSL Management September 2008 - October 2011
Skills
Digital Marketing, Marketing Communications, Marketing Strategy, Email Marketing, Social Media Marketing, Advertising, Account Management, Integrated Marketing, Direct Marketing, Lead Generation, Online Advertising, Online Marketing, Brand Development, Corporate Communications, Sales, Mobile Marketing, Strategic Planning, Marketing, Digital Media, Market Research, Web Analytics
Education
Charter Oak State College 2015 — 2016
Communications, Marketing/Marketing Management, General
Arizona State University West 2006 — 2009
Communication Studies, Public Relations, Marketing
Aetna June 2015 - Present
Envision Imaging South Dallas August 2012 - June 2015
A1 Imaging August 2011 - January 2013
Skills
Customer Service, Front Office, Healthcare Management, Healthcare, Hospitals, EMR, Medical Billing, Microsoft Excel, Medical Imaging, Microsoft Office, Microsoft Word, Outlook, PACS, Cpr Certified, Medical Terminology, Data Entry, Phlebotomy, Medical Records, Medical Coding, Vital Signs, Administrative..., Telephone Skills, CPT, ICD-9, HIPAA, Healthcare Information..., Medicare, Leadership, Training
Education
Arlington Career Institute 2010 — 2011
CMAA
North American Medical Management August 2014 - Present
CalOptima January 2014 - August 2014
Scripps Mercy Physician Partners May 2013 - January 2014
IEHP April 2011 - May 2013
OrthoXpress a Team Post Op Company February 2005 - April 2011
Aetna March 2003 - June 2005
North American Medical Management 1997 - 2003
Skills
Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Medicare, HIPAA, Medicaid, EMR, Medical Terminology, PowerPoint, Health Insurance, Microsoft Office, Utilization Management, Software Documentation, ICD-9, CPT, HMO, Clinical Research, Provider Relations, Managed Care, Public Health, Revenue Cycle
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Aerotek February 2013 - August 2013
Intrepid Sea, Air & Space Museum December 2012 - March 2013
Aetna January 2007 - August 2011
Old Navy September 2006 - December 2006
The Home Depot January 2005 - September 2006
Skills
Customer Satisfaction, Typing, Microsoft Office, Medical Terminology, ICD-9, HCPCS, HIPAA, EOB, Claims Resolution, Advertising, Insurance, Sales, PowerPoint, Training, Outlook
Education
Ashford University 2011 — 2015
Business Administration, Management and Operations
Integrilogic, Inc February 2012 - August 2012
Northrop Grumman Information Systems at DMAFB August 2009 - November 2011
Intervise, Inc at DMAFB January 2009 - August 2009
First Southern Baptist Church Tucson March 2008 - December 2008
Productive Data Solutions, Inc June 2008 - August 2008
DakotaCom Internet Partners, LLC December 2003 - March 2008
First Southern Baptist Church September 2006 - June 2007
Convergys / Keane February 1999 - December 2003
Aetna November 1989 - August 1993
Skills
Operating Systems, Customer Service, Network Administration, Microsoft Office, Troubleshooting, Documentation, Windows, SharePoint, XP, Process Improvement, SQL, Problem Solving, Active Directory, HTML
Education
University of Arizona 1994 — 1998
B.S, Management Information Systems
Asnuntuck Community College 1986 — 1991
A.S., Accounting
Technical Careers Institute 1984 — 1984
Certificate-1 year, Automotive Repair
Aetna July 2012 - Present
Scentsy, Inc. (Corporate Office) June 2009 - Present
Sprint 2010 - 2012
Sprint 2008 - 2010
USHealth Group 2007 - 2008
HealthMarkets Insurance Center 2002 - 2007
Transamerica Life Insurance Company 2000 - 2002
St. Paul Companies 1986 - 1997
Skills
Team Building, Committed to Customer..., Staff Development, Hiring Quality and..., Coach and Develop, Motivate and Encourage, Problem Solving, Retain a Positive Work..., Call Centers, Customer Satisfaction, Customer Service, Management, Project Planning, Recruiting, Training, Troubleshooting, CRM, Leadership, Microsoft Office, Coaching, Customer Retention, Insurance, Microsoft Excel, Time Management, Health Insurance, Sales
Education
Ashford University 2014 — 2016
Master of Business Administration (M.B.A.)
University of Phoenix 2009 — 2011
Bachelor of Science (B.S.), Management
Axis College of University of Phoenix 2007 — 2009
Associate of Arts (A.A.), Business Administration
Crane Tech 1980 — 1984
Aflac December 2014 - Present
Aetna January 1998 - April 2014
Aetna January 1998 - April 2014
Aetna January 1998 - April 2014
Aetna January 1998 - April 2014
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Process Improvement
Education
Ashworth College 2014 — 2015
Certification, Medical Insurance Coding Specialist/Coder
Christian World College of Theology 2010 — 2012
Associate's degree, Theological and Ministerial Studies
Aetna August 2007 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Group Benefits, Underwriting, Customer Service, Healthcare, Microsoft Office
Education
Ashford University 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
Morgan State University 2002 — 2006
Bachelor of Science (B.S.), Marketing/Marketing Management, General
Molina Healthcare March 2014 - Present
Buckeye Community September 2013 - September 2013
BC Foward October 2012 - September 2013
Guardian Glass Network January 2011 - January 2012
Aetna April 2004 - April 2011
Insight Communications January 2000 - January 2004
Skills
Medical Billing, Customer Service, HIPAA, Call Center, Health Insurance, EDI (Electronic Data..., CPT, ANSI X12, Data Entry, Medical Coding, Medicare, Medical Terminology, ICD-9, Outlook, Navigation, Coordination, Critical Thinking, Time Management, Troubleshooting, Active Learning, Active Listening, Complex Problem Solving, Reading Comprehension, Learning Strategies, Writing
Education
Ashworth University 2012 — 2013
Medical Billing & Claims, Medical Billing & Claims, 4.0
Pickerington High School 1994 — 1998
Certification, Medical Billing and Claims
With Bug Love July 2012 - August 2012
Aetna June 2009 - August 2011
CONEXIS September 2007 - June 2009
TRUE July 2007 - May 2009
Azle Regional Newspapaer May 2002 - August 2002
Boi Na Braza January 2000 - September 2001
Skills
Photoshop, Illustrator, Corel Painter, 3D Studio Max, Microsoft Word, Microsoft Excel, Outlook, indesign
Education
Art Institute of Dallas 1998 — 2000
Associate of Applied Art, Graphic Design, 3.0
Aetna July 2014 - September 2015
Salt River Project August 2012 - June 2014
Intel Corporation March 2011 - August 2012
Apollo Group September 2008 - March 2011
Banner Health October 2005 - May 2008
Walt Disney World August 2002 - January 2003
Skills
Software Project..., SQL, Disaster Recovery, Agile Project Management, Waterfall, HL7, Full SDLC, PeopleSoft, Applicant Tracking..., Quality Center, Quality Assurance, Test Planning, User Acceptance Testing, Use Case Analysis, HRIS, Help Desk Management, Requirements Gathering, Root Cause Analysis, Incident Analysis, Lessons Learned, Capital Budgeting, Budgeting, Resource Allocation, MS Project, Project Implementation, Risk Management, Change Management, Virtual Teams, Leading Cross..., Business Analysis, Systems Analysis, MBA, Clinical Information..., Operational Efficiency, Business Process..., XML, Visio, SharePoint, Linux
Education
Arizona State University - W. P. Carey School of Business 2007 — 2008
MBA, Management
Utah State University 2001 — 2005
BS, Business Information Systems
Preston High School 1997 — 2001
Aetna January 2015 - Present
Education
Art Institute of Fort Lauderdale 2008 — 2010
B.A.Sc, Fashion Design
Palm Beach Community College 2007 — 2008
Associates of Art, Major: Psychology
RBTT Roytec 2005 — 2006
Associates of Business Administration
RBTT Roytec 2003 — 2004
Introduction to Business and Computer Technology
Aetna July 2015 - Present
Aetna August 2011 - July 2015
Safelite AutoGlass June 2008 - May 2011
M.P.M. Operating Co. August 1998 - April 2007
Skills
Interviews, Sourcing, Technical Recruiting, Talent Acquisition, Human Resources, Applicant Tracking..., Recruiting, Internet Recruiting, Temporary Placement, Talent Management, Screening Resumes, Screening, Hiring, Benefits Administration, Healthcare Information..., Information Technology, SDLC, Vendor Management, Benefits Negotiation, Staffing Services, Interviewing, Customer Service, Networking, Contract Recruitment, Full-cycle Recruiting, Employee Relations, Temporary Staffing, Employee Benefits, HRIS, Resume Writing, PeopleSoft, Communication
Education
Arizona State University West 2001 — 2004
B.A., Communications
Phoenix College 1999 — 2001
A.A., Legal Studies
Aetna May 2015 - Present
UPMC Health Plan July 2010 - April 2015
Justifacts Credential Verification, Inc. March 2010 - August 2010
Skills
Advertising, Management, Sales, Microsoft Office, Social Media Marketing, Customer Service, Marketing, Training, Time Management
Education
Art Institute of Pittsburgh 2005 — 2008
Bachelors of Science, Advertising
PTC Computer Solutions March 1996 - Present
DeVry University August 2010 - November 2010
Aetna March 1995 - March 1996
Citicorp October 1992 - March 1995
Skills
IT Project Manager, Web Marketing, Web Design, Databases, PMBOK, Teaching, Customer Relations, Microsoft Office, Networking, SEO, Project Management, Customer Service, Management, Program Management, Integration, Start-ups, Web Development, Leadership, Time Management, Telecommunications, Social Media, Online Marketing, Sales, Strategic Planning, Marketing, Budgets, Training, VoIP, Team Leadership, Network Administration, Public Speaking, Team Building
Education
Aspen University 2007 — 2010
MBA, IT Project Management
University of Florida 1991 — 1993
Bachelor of Science, Computer Engineering
University of Florida 1985 — 1989
Bachelor of Science, Engineering Sciences
Alpha Engineering, Inc 2008 - Present
UpTown Realty LLC August 2014 - Present
Aetna January 2005 - January 2008
CVS Caremark Corporation December 2004 - October 2005
UnitedHealth Group October 2003 - December 2004
Humana September 2002 - October 2003
Skills
Surveying, Proposal Writing, Project Management, Budgets, Engineering, Leadership, Contract Negotiation, Process Improvement, Management, Procurement, Team Building, Analysis, Finance, New Business Development, Business Development, Business Process..., Business Strategy, Business Analysis, Business Planning, Management Consulting, Financial Analysis, Risk Analysis, Trend Analysis, Data Analysis, Forecasting, Marketing, Project Coordination, Leadership Development, Microsoft Office, Microsoft Excel, Account Management, Real Estate, Transportation, Negotiation, Government Contracting, Land Development, Road, Strategic Leadership, Government, Sewer, Municipalities, Small Business, Auditing, Consensus Building, Stakeholder Engagement
Education
Arizona State University, W. P. Carey School of Business 2003 — 2004
Graduate Business Courses, Business
Northern Arizona University 2000 — 2002
MBA, Finance
University of Arizona 1995 — 1999
B.A., Criminology
Wipro August 2015 - Present
CVS Health June 2014 - August 2015
CVS Health September 2012 - June 2014
Aetna May 2010 - September 2012
Quinnipiac University January 2010 - May 2010
Aetna May 2009 - August 2009
Skills
Marketing Communications, PowerPoint, Account Management, Healthcare, InDesign, Illustrator, Photoshop, Healthcare Information..., Pharmacy Benefit..., Cross-functional..., Variable Data Printing, Cross-functional..., Multi-task & Handle..., Process Optimization, Print Management, HIPAA, Health Insurance, Quality Control, Project Management, Word, Mac OS X, Excel, Windows, Cross-functional Team..., Leadership, Mentoring
Education
Arizona State University, W. P. Carey School of Business 2013 — 2015
Master of Business Administration (MBA)
Quinnipiac University - School of Business 2006 — 2010
B.S, Advertising
Aetna October 2015 - Present
Southwest Human Development August 2013 - Present
Hyatt Regency September 2009 - July 2013
Arizona State University, Nagoshi Lab January 2012 - May 2012
Skills
Research, Developmental Psychology, Child Development, Parent Education, Crisis Intervention, Qualitative Research, Participant Observation, APA, SPSS, Design Research, Qualtrics, Microsoft Office, Data Management, Scientific Analysis, Account Management, Surveying, PDA, Compass, Kana, Administrative Tools, Micros, Hospitality, Pre-opening, Resorts, Food & Beverage, Hospitality Industry, Guest Service Management, Hotels, Curriculum Design
Education
Arizona State University 2009 — 2011
Bachelor of Arts (B.A.), Psychology
Centralia College 2002 — 2004
Associate of Arts (A.A.), Early Childhood Education and Teaching
Aetna November 2013 - Present
Aetna July 2012 - November 2013
Aetna April 2005 - June 2011
Connecticut Hospital Association January 2000 - April 2005
Connecticut Hospital Association February 1998 - January 2000
Saint Francis Physician Hospital Organization May 1995 - October 1997
Skills
Business Analysis, Health Insurance, Process Improvement, Business Intelligence, HIPAA, Healthcare, Access, Medicare, Thought Leadership, Managed Care, Data Warehousing, Project Management, Medicare Stars, Healthcare Information..., Professional Mentoring, Team Building, Requirements Gathering, Pay for Performance, Insurance, SharePoint, Collaborative Problem..., Requirements Analysis, Enterprise Architecture, SQL, Software Documentation, IT Strategy, HEDIS Measures, Team Leadership, Virtual Teams, Medicare Part D, Network Development, Business Process..., Healthcare Analytics, Healthcare Consulting, Health Care Reform, Database Design, Health Information..., Program Management, Analysis, Strategy, Leadership, Management, Strategic Planning, Healthcare Industry, Provider Relations, Data Analysis, Healthcare Management
Education
Central Connecticut State University 2000 — 2002
Part time student, Statistics
Asnuntuck Community College 1991 — 1993
Part time student
Aetna November 2014 - Present
GENEX Services, Inc. April 2008 - April 2014
PPD June 2007 - April 2008
Liberty Mutual Insurance April 2006 - June 2007
Skills
Workers Compensation, Utilization Review, Geriatric Nursing, orthopedic injuries..., Case Management, Disease Management, Healthcare, Hospitals, Nursing
Education
Mount Olive College 2005 — 2007
Bachelor of Science (BS), Business Management and Organizational Development
Asheville-Buncombe Technical Community College 2001 — 2003
Associate of Science (AS), Registered Nursing/Registered Nurse
Aetna June 2015 - Present
United States Army – 452 Combat Support Hospital and 477th Ground Ambulance Co August 2011 - April 2015
United States Army – 933rd Forward Surgical Team February 2009 - August 2011
Rose Medical Center July 2008 - August 2011
Department of Defense – Tripler Army Medical Center September 2005 - June 2008
Department of Defense – Martin Army Community Hospital 2005 - 2006
United States Army July 1996 - August 2005
Skills
Microsoft Office, Leadership, Management, Customer Service, Microsoft Excel, Strategic Planning, Training, Program Management, Team Leadership, Team Building, Military, Project Planning, Security Clearance, Operations Management, Government, Leadership Development, Security, Military Operations, Military Experience, DoD, Policy, Logistics, Command, Operational Planning, Defense, Army, Troubleshooting, Risk Management, Force Protection, Weapons, Supervisory Skills, Emergency Management, Military Training, Organizational..., Military Logistics, Healthcare, Emergency Medical, Budgets, Event Planning, Social Media, Social Networking, First Aid, CPR Certified
Education
Ashford University 2014 — 2016
Master's degree, Healthcare Administration
US Army 2011 — 2012
Licensed Practical Nurse, Emergency Medical Technician-Intermediate
Ashford University 2010 — 2012
Bachelor's in Health Care Administration, Health/Health Care Administration/Management, 3.96
Texas Health Resources July 2002 - Present
Aetna 1999 - June 2002
Prudential Healthcare 1996 - August 1999
Prudential Healthcare 1995 - 1996
Humana Health Plans 1994 - 1995
Skills
Healthcare Management, Healthcare Information..., Healthcare Consulting, EHR, Health Insurance, Medicare, Revenue Cycle, Leadership, HIPAA, Health Policy
Education
Arizona State University - W. P. Carey School of Business 1993 — 1995
MHSA/MBA, Health Services Administration
University of North Carolina at Chapel Hill 1987 — 1991
BA, Industrial Relations
Aetna January 2015 - Present
Aetna January 2015 - Present
Harvard Business School - Summer Venture in Management Program Alumni Association October 2014 - Present
UTC Aerospace Systems November 2014 - January 2015
General Mills June 2014 - August 2014
JPMorgan Chase September 2013 - December 2013
MBA JumpStart August 2013 - August 2013
EY June 2013 - August 2013
Skills
Leadership, Public Speaking, Finance, Data Analysis, Time Management, Leadership Development, Teaching, Microsoft Excel, Communication Skills, Personal Development, Spanish, Financial Analysis, Interpersonal..., Financial Modeling, Tagalog, Cross-functional Team..., Organizational..., PowerPoint, Financial Reporting, Internal Controls, Financial Accounting, Financial Audits, Analytics
Education
Arizona State University, W. P. Carey School of Business
Bachelor of Science in Accountancy
Harvard Business School
Summer Venture in Management Program
Virginia college June 2014 - Present
Virginia College June 2014 - Present
Premier Immediate Care November 2013 - June 2014
Emory Healthcare July 2011 - August 2012
Aetna September 2002 - May 2009
Skills
Medicare, Healthcare, HIPAA, Healthcare Information..., Hospitals, Healthcare Management, CPT, Medical Billing, Training, Insurance, Health Insurance, Leadership
Education
Ashford University 2010 — 2012
Master's degree, higher education
St. Leo University 1996 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Aetna July 2015 - Present
Kaiser Permanente January 2015 - July 2015
Aetna May 2006 - January 2015
UnitedHealth Group November 2002 - May 2006
Aetna January 2000 - November 2002
Skills
Strategic Planning, Project Management, Time Management, Account Management, Insurance, Business Analysis, Process Improvement, Team Leadership, Business Planning, Health Insurance, Requirements Gathering, Employee Benefits, Business Requirements, Business Process..., Visio, Medicare, Program Management, Requirements Analysis, Change Management, Leadership, Management, Team Building, Customer Service
Education
Arizona State University
Bachelor's degree, Interdisciplinary Studies
Pasadena City College
Aetna July 2015 - Present
Aetna 2011 - July 2015
Aetna June 2010 - June 2011
Schaller Anderson, an Aetna Company 2010 - May 2011
HTMT 2004 - 2005
Kavita Dental Clinic 2000 - 2004
Government Dental College, Bangalore January 2003 - December 2003
Skills
Medicaid, Healthcare, Provider Reimbursement, Medicaid and Medicare..., Clinical Research, Medicare, Medical Billing, Insurance, Hospitals, Data Entry, Health Insurance, Analysis, Managed Care, HIPAA, Health Policy, Medicine, Process Improvement, Healthcare Management
Education
Arizona State University, W. P. Carey School of Business 2008 — 2010
Masters, Health Sector Management
California State University-Northridge 2006 — 2010
Masters, Health Administration
Rajiv Gandhi University of Health Sciences 1998 — 2003
Bachelor, Dental Surgery
Aetna May 2013 - Present
Connecticut Center for Entrepreneurship & Innovation (CCEI) September 2012 - April 2013
Connecticut Center for Entrepreneurship & Innovation (CCEI) January 2012 - August 2012
Oak Ridge Golf Club June 1999 - August 2011
Dick's Sporting Goods September 2007 - September 2009
Skills
Market Research, Economics, Entrepreneurship, Statistics, Data Analysis, Econometrics, Economic Research, Econometric Modeling, Eviews, Quantitative Analytics, Entrepreneurship..., Health Care Innovation, Telemedicine, Health & Wellness, Wearable health devices, Health Monitoring, Economic Forecasting, Real Estate Economics, Entrepreneurial..., Digital health
Education
The University of Connecticut School of Business 2013 — 2014
Advanced Business Certificate, Health Care Finance and Insurance
The University of Connecticut 2011 — 2012
Master of Arts, Economics
The University of Connecticut 2009 — 2011
Bachelor of Arts, Economics, Business Administration
Asnuntuck Community College 2007 — 2009
Associate of Science, Business Administration
Cathedral High School 2002 — 2006
Symetra June 2015 - Present
Kelly Services May 2015 - June 2015
Aetna January 2005 - June 2014
Aetna September 2000 - December 2004
Aetna January 1997 - September 2000
Skills
Claim, Instructional Design, Training, Claim Investigation, Health Insurance, Insurance, Microsoft Office, Employee Training, Coaching, Training Delivery, Microsoft Excel, PowerPoint, Microsoft Word, Adult Education, Adult Learning Theory, Photoshop, Customer Service, Needs Analysis, Employee Benefits, Medical Billing, Call Centers, Leadership
Education
Bay Path University 1993 — 1996
Bachelor of Arts (B.A.), Early Childhood Education and Teaching
Asnuntuck Community College 1989 — 1993
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Centene Corporation November 2011 - Present
HealthSpring November 2008 - May 2011
Arcadian Health Plan November 2004 - November 2008
Aetna August 1997 - May 2004
Skills
Process Improvement, Sales Management, Advertising, Marketing Strategy, Marketing Research, Product Development, Product Management, Benefits Design, Emerging Markets, Operational Excellence, Excel, Word, PowerPoint, Outlook, Medicare, Managed Care, Leadership, Health Insurance, HIPAA, Healthcare Industry, Account Management, Budgets, Call Centers, Contract Negotiation, Cross-functional Team..., Employee Benefits, Executive Management, Healthcare, Healthcare Management, Marketing, Marketing Communications, Medicaid, Microsoft Excel, Microsoft Word, Negotiation, Recruiting, Sales, Sales Operations, Salesforce.com, Start-ups, Strategic Planning, Team Building, Team Leadership
Education
University of California, Davis 1989 — 1990
Environmental Policy and Planning
Arizona State University 1986 — 1989
Environmental Design
Santa Barbara County November 2013 - Present
ASU Foundation June 2008 - November 2013
Aetna June 2007 - May 2008
Walt Disney World January 2004 - August 2004
Skills
Financial Analysis, Business Analysis, Financial Reporting, Process Improvement, Financial Modeling, Accounting, Microsoft Excel, Access, SQL, Analysis, Business Intelligence, Finance, VBScript, Financial Systems, Financial System..., System Testing, Systems Analysis, Microsoft Office, Data Analysis, Nonprofits
Education
Arizona State University, W. P. Carey School of Business 2009 — 2011
Master of Business Administration (M.B.A.), MBA
Arizona State University, W. P. Carey School of Business 2005 — 2007
Bachelor of Science (B.S.), Computer Information Systems
Florence High School 1999 — 2003
Aetna May 2012 - Present
Aetna February 2011 - May 2012
Aetna November 2006 - February 2011
CVS Caremark Corporation July 2005 - October 2006
Ryzex June 2004 - June 2005
Danka Office Imaging September 2002 - March 2004
NCS Pearson March 2000 - April 2002
NCS Pearson August 1998 - March 2000
Skills
Medical Economics, Analytics, Data Analysis, Trend Analysis, Healthcare Information..., Healthcare Analytics, Medicaid Managed Care, Data Mining, Medicare, Informatics, Fee Schedules, SQL, QNXT, Underwriting, Employee Benefits, SDLC, Insurance, Health Insurance, Business Analysis, Analysis, Financial Modeling, Forecasting, Leadership, Team Building, Contract Negotiation, Finance, Microsoft Excel, HIPPA, Actuarial Consulting, Taekwondo, Process Improvement, HIPAA
Education
Arizona State University, W. P. Carey School of Business 1998 — 2000
Finance
Usa Martial Arts
Taekwondo
North High School
international baccalaureate
CGI October 2014 - Present
UnitedHealth Group May 2014 - October 2014
CIGNA August 2010 - May 2014
Aetna April 2006 - August 2010
State of Arizona November 1998 - April 2006
Corate January 1995 - June 1998
Skills
SDLC, Agile Methodologies, Software Documentation, Business Analysis, Databases, Visio, Business Intelligence, Microsoft SQL Server, Crystal Reports, Business Process, Requirements Analysis, SQL, Agile Project Management, SharePoint, SSRS, Data Analysis, Vendor Management, MS Project, Requirements Gathering, TFS, Visual Basic, Testing, Process Improvement, HIPAA, Systems Analysis, Data Warehousing, PMP, Project Coordination, PL/SQL, SSIS, Technical Documentation, Standards Development, Database Design, Business Requirements, Software Project..., Oracle, Software Development, Team Leadership, T-SQL, COBOL, Waterfall, Project Management, Analysis, Project Implementation, Business Objects
Education
Arizona State University, W. P. Carey School of Business 2008 — 2009
Master of Science (MS), Management Information Systems, General
Universidad autonoma de chihuahua 1990 — 1995
Bachelor of Science (BS), Information Technology
UCONN Health Center February 2012 - Present
Community Renewal Team, Inc. November 2011 - February 2012
Aetna January 1984 - November 2011
Union Carbide January 1974 - May 1979
Skills
SQL Server 2005/2000, Oracle, Salesforce.com, Microsoft SQL Server, Database Administration, Oracle HR, SQL, Windows, Tidal Enterprise...
Education
University of Hartford 1987 — 1995
Bachelor of Science, Management of Information Systems
Asnuntuck Community College 1983 — 1987
Associates, Computer Science
York Risk Services Group March 2002 - Present
American Red Cross January 2007 - Present
Aetna 1996 - 2001
Johns Hopkins Bayview Physicians 1994 - 1996
Baptist Health Care 1992 - 1994
US Army 1979 - 1984
Skills
Program Development, Public Speaking, Disaster Response, Emergency Management, Customer Service, Community Outreach, Volunteer Management, Non-profits, Public Health, Event Planning, Fundraising, Case Managment, Hospitals, Healthcare, Management, Quality Assurance, Training, Policy, Cpr Certified, Supervisory Skills, Team Building, Program Management, Research, Access, Nursing, Healthcare Management, PowerPoint, Leadership, Microsoft Word, Software Documentation, HIPAA, Medical Terminology, Managed Care, Microsoft Office, Process Improvement, Strategic Planning, Workers Compensation, Case Management, Medical Billing, Outlook, Budgets, Analysis, Staff Development, Microsoft Excel, Project Management, First Aid, Leadership Development, Coaching, Employee Relations, Visio
Education
Ashland University 1999 — 2001
Master of Business Administration (MBA), Business Administration and Management, General
Chamberlain College of Nursing-Columbus Campus 2010 — 2011
BS, Registered Nursing/Registered Nurse
Pensacola Junior College 1990 — 1992
Associate of Science (A.S.), RN
University of Maryland European Division 1986 — 1989
Bachelor of Arts (B.A.), Business Administration and Management, General
Whetstone High School
Seeking New Position December 2013 - Present
Aetna December 2014 - Present
Aetna Life Insurance Company March 2008 - December 2013
Trion Group, a Marsh & McLennan Agency, LLC Company February 2007 - March 2008
Aetna June 2003 - February 2007
Skills
Analysis, Underwriting, Communication, Microsoft Excel, Microsoft Word, Process Improvement, Organization, Teamwork, Self Management, Adaptability, Learning Quickly, Enthusiastic..., Technical Analysis, Professional Ethics, Friendly Personality
Education
Art Institute of Dallas 2001 — 2001
Northwest High School 1998 — 2001
Aetna July 2014 - Present
Skills
Sourcing, Recruiting, Human Resources, Process Improvement, Temporary Staffing, New Hire Orientations, Temporary Placement, Screening Resumes, Analysis, PowerPoint, Microsoft Excel, Data Analysis, Management, Microsoft Word, Databases, Analytics, IT Sourcing, Candidate Generation, Problem Analysis, Access, Outlook, Lync, Problem Solving, Talent Pipelining, Critical Thinking, MS Excel Pivot Tables, Tableau, Visio, Kenexa Data Insight Tool, Kenexa Brass Ring, IT Recruitment, Excel, Bullhorn, Spreadsheet Design, Windows, Able To Multi-task, Internet Research, Full-cycle Recruiting, Staff Training, Politics, Staff Scheduling, Budgeting, LinkedIn Recruiter
Education
Central Connecticut State University 2004 — 2009
B.A., Political Science, Criminal Justice
Asnuntuck Community College 2008 — 2010
Stonington Institute March 2013 - Present
Pediatric Associates of New London July 2011 - January 2012
Emergency Medicine Physicians August 2010 - December 2011
Business Associates, Inc March 2010 - May 2010
The Coding Source November 2009 - March 2010
Mashantucket Pequot Tribal Nation – Third Party Administration Office September 2008 - September 2009
Visiting Nurse Association of Southeastern CT October 2002 - April 2008
Aetna August 2000 - July 2001
Skills
First Aid, Cpr Certified, Certified Medical..., Phlebotomy, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Medical Transcription, Microsoft Office, HIPAA, Healthcare, Data Entry, Hospitals, ICD-9, Healthcare Management, Medicine, Nursing, EKG, Meditech, Appointment Scheduling, EHR, Vital Signs, CPT, Surgery, Epic Systems, EMR, Patient Safety, Cerner, BLS, Inpatient, Healthcare Information..., Health Information...
Education
Ashford University 2013 — 2017
Bachelor's degree, Applied Behavior Analysis
Keiser University 2010 — 2012
Associates of Science; Associates of Arts, Information Technology
Western International University 2004 — 2006
Associate of Arts (A.A.), Information Technology
Aetna 1986 - Present
Skills
Usability Testing, Usability Design, Human Factors..., Focus Groups, User-centered Design, Usability Engineering, Information Architecture, Analysis, User Experience, Business Requirements, Interaction Design, User Interface, Card Sorting, Visio, Rapid Prototyping, User Research, Heuristic Evaluation, Requirements Gathering, Usability, User Interface Design, Human Computer..., Information Design, User Experience Design, Task Analysis, Web Applications, Accessibility, Web Project Management, Mobile Devices, Mobile Applications, Wireframes, Web Analytics, Content Management, CMS, Requirements Analysis, Agile Methodologies, E-commerce, Storyboarding, Human Factors, Content Strategy
Education
Asnuntuck Community College 1974 — 1976
Communications
Aetna July 2015 - Present
Springboard Publishing July 2013 - July 2015
Searchlight Innovations May 2011 - December 2013
Granite Mountain Group March 2012 - March 2013
WP Carey Schoolof Business/The Center for Services Leadership September 2008 - May 2010
CEA Global Education May 2009 - August 2009
2008 Blue Mountain Insurance August 2005 - July 2008
MassMutual Financial Group May 2004 - August 2005
The Church of Jesus Christ of Latter-day Saints January 1999 - January 2001
Skills
Sales, Market Research, Business Strategy, Marketing, Microsoft Office, Insurance, Service Development, Customer Support, Messaging, Marketing Strategy, Market Planning, Marketing Communications, Customer Service, Instructional Design, Strategy, Strategic Partnerships, Competitive Analysis, Analysis, Project Management
Education
Arizona State University, W. P. Carey School of Business 2008 — 2010
Master, Business Administration Strategic Marketing and Service Leadership
Brigham Young University 1998 — 2004
Bachelor of Science, Business Management- Financial Services
Aetna June 2013 - Present
ANLC PTO May 2013 - August 2014
Comtech Telecommunications Corp August 2008 - November 2012
Radyne Corporation June 2001 - August 2008
Intel Corporation April 1998 - June 2001
Intel Corporation February 1997 - April 1998
Intel Corporation April 1995 - February 1997
Intel Corporation June 1991 - April 1995
Skills
Lean Manufacturing, Electronics, Project Management, Customer Retention, Root Cause Analysis, Quality Management, Operations Management, Sales Management, New Business Development, Kaizen, Contract Negotiation, MRP, Process Improvement, Embedded Systems, Manufacturing, Leadership, Six Sigma, Supply Chain Management, Account Management, Semiconductors, Strategic Planning, Aerospace, Executive Management, Business Process..., Change Management, ISO, Operational Excellence, Product Management, Strategic Leadership, Manufacturing..., Program Management, Team Building, Theory of Constraints, Integration, Training, Cross-functional Team..., Supply Chain, Semiconductor Industry, Management, Business Strategy, Kanban, SPC, Process Engineering, Manufacturing..., Engineering, Team Leadership, Engineering Management, DMAIC, Continuous Improvement, Value Stream Mapping
Education
Arizona State University, W. P. Carey School of Business 2013 — 2014
Master of Science, Information Management
The University of New Mexico 1992 — 1998
Bachelor of Science (B.S.), Electrical Engineering
Aetna March 2014 - Present
Aetna April 2010 - March 2014
RB Building Systems, LLC June 2006 - April 2010
Wilenchik & Bartness P.C. September 2005 - April 2006
Honeywell May 2004 - May 2005
Skills
Legal Writing, Corporate Law, Public Speaking, Community Outreach, Mediation, Appeals, Medicaid, Administrative Law, Arbitration, Legal Research, Personal Injury
Education
Arizona State University College of Law 2002 — 2005
Juris Doctorate
Arizona State University - W. P. Carey School of Business 1997 — 2001
B.S., Business Management
Aetna January 1995 - October 2003
Skills
Process Improvement, Risk Management, SDLC, New Business Development, Requirements Analysis, Leadership, Strategic Planning, Business Development, Project Management, Microsoft Office
Education
University of Mount Union 1985 — 1989
University of Mount Union; 1985 — 1989
Bachelor's degree, Business Administration and Management, General
Ashland University
Master of Business Administration (M.B.A.)
Aetna May 2013 - Present
Coventry Health Care January 2000 - Present
PacifiCare 1995 - 1999
Skills
Underwriting, Managed Care, Healthcare, Health Insurance, Insurance, Employee Benefits, Reinsurance, Data Analysis, Health Savings Accounts, Long-term Care, Process Improvement, Health Care Reform, Access, Life Insurance
Education
Arizona State University 1986 — 1990
Aetna July 2015 - Present
CGI Federal September 2014 - July 2015
Atos February 2014 - September 2014
Atos September 2012 - September 2014
Mitchell 1 June 2005 - September 2012
Scripps Health 2005 - 2005
San Diego County Employee Retirement Association 2004 - 2005
Computer Sciences Corporation June 2000 - November 2001
StoreRunner Networks Inc. 1999 - 2000
Mitchell International October 1994 - October 1996
Skills
XQuery, XSLT, XSD, XSL-FO, MarkLogic, XML, SGML, JavaScript, SQL Server, SQL, Java, HTML, Databases, Requirements Analysis, Perl, Agile, PL/SQL, Business Analysis, Database Design, Visual Basic, ASP.NET, C#, T-SQL, Access, .NET, Subversion, Software Development, Web Services, Data Modeling, Team Leadership, CSS, Eclipse, Visual Studio, Microsoft SQL Server, Agile Methodologies, SDLC, Web Applications, REST, Scrum, SOA, Data Warehousing, ASP, IIS, Programming, VB.NET, Test Driven Development
Education
Aspen University 2006 — 2010
MSIS, Information Systems
University of Phoenix 1999 — 2001
BS, Business Information Systems
Health Market Science, A LexisNexis Company November 2014 - Present
Aetna May 2012 - December 2014
Nutrisystem April 2011 - January 2012
G2 Worldwide January 2010 - April 2011
SunGard October 2009 - January 2010
Merck Pharmaceuticals June 2008 - September 2009
Global Knowledge / Oracle February 2006 - June 2008
Mediad2 May 2005 - May 2007
Siemens 2004 - 2006
Medcases August 2001 - June 2004
Skills
User Experience, User Interface Design, Information Architecture, Interaction Design, Project Management, Usability Testing, User-centered Design, Persona, Creative Direction, Creative Management, Usability, Wireframes, Usability Engineering, User Interface, User Experience Design, Web Design, Front-end, Web Analytics, Agile Methodologies, Flash, Creative Marketer, Graphic Design, Product Innovation, Innovation Development, Adobe Creative Suite, Product Development, Disruptive Technologies, Scrum, Rapid Prototyping, Audio Engineering, Brand Development, Brand Management, Digital Marketing, Social Media Marketing
Education
Art Institute of Philadelphia 1996 — 1999
BS, Multimedia Systems Design
Arts Magnet School Of Harrisburg 1994 — 1995
Certificate, Film Production
Aetna Medicaid April 2011 - Present
Aetna 2008 - March 2011
Schaller Anderson August 2005 - October 2007
J.D. Power and Associates 2002 - 2005
3M May 2000 - October 2002
School of Health Policy and Management, W. P. Carey School of Business, Arizona State University 1998 - 2000
Skills
Managed Care, Healthcare, Healthcare Information..., Project Management, Data Analysis, Health Insurance, Medicaid, HIPAA, Medicaid Managed Care
Education
Arizona State University - W. P. Carey School of Business 1998 — 2000
MBA/MHSA
Utah State University 1992 — 1996
BS, Mechanical Engineering
Aetna June 2009 - Present
America West Express Airlines March 2009 - June 2009
Marsoner Inc. April 2007 - March 2009
IEP Ltd. December 2001 - April 2007
Competition Friction November 1999 - December 2001
Brown Products, Inc 1992 - 1995
Skills
Start-ups, Accounting, Business Process..., Financial Reporting, Banking, Account Reconciliation, Business Planning, IFRS, Management, Cost Accounting, Insurance, Auditing, Managerial Finance, Team Leadership, Finance, Customer Service, Financial Accounting, Fixed Asset Management, Divestitures, Benefits Administration, Accounts Payable, Accounts Receivable, Financial Analysis, Inventory Management, General Ledger, Management Accounting, Variance Analysis, Accounting Applications
Education
Georgia State University - J. Mack Robinson College of Business 1990 — 1995
BBA, Accounting
Arizona State University - W. P. Carey School of Business 1985 — 1987
BS, Finance
United Schools Network July 2013 - Present
Endeavor College Prep August 2009 - June 2013
KIPP: LA Prep July 2006 - July 2009
Aetna 2000 - 2001
Aetna 2000 - 2001
Skills
Social Studies, English, Curriculum Development, Curriculum Design, Teaching, Tutoring, Teacher Training, Educational Technology, Educational Leadership, Lesson Planning, Classroom Management, Literacy
Education
Ashland University 2004 — 2010
MA, Literacy Education
The Ohio State University 1996 — 1999
BA, International Development
Blue Cross Blue Shield of Illinois March 2013 - Present
Aetna March 2008 - March 2013
Peace Corps June 2001 - January 2007
Skills
Internal Communications, Media Relations, Strategic Communications, Corporate Communications, Crisis Communications, Editorial, Communications Planning, Copy Editing, Press Releases, Newsletters, Copywriting, Public Relations, Community Development
Education
University of Portland 1981 — 1988
Master of Arts (M.A.), Communications
Arkansas Tech University
Bachelor of Science (B.S.), Emergency Management
Pacific Union College
HEROES For Students March 2013 - Present
Arizona State University August 2010 - Present
Aetna June 2009 - June 2010
Chipotle Mexican Grill June 2007 - January 2010
Skills
Leadership, Organizational..., Leadership Development, Team Leadership, Statistics, Marketing Research, Public Speaking, Event Planning, Marketing Communications, Marketing Strategy, Social Media, Emotional Intelligence, Quantitative Research, Data Analysis, Research, Spanish, Analysis, SPSS, Nonprofits, Fundraising, Market Research, Community Outreach, Higher Education, Strategic Communications, Qualitative Research, Proposal Writing, Teaching, Entrepreneurship, Social Networking, Training, Strategy
Education
Arizona State University, W. P. Carey School of Business 2010 — 2015
Doctor of Philosophy (Ph.D.), Management
Arizona State University West 2008 — 2009
Master of Arts, Applied Leadership and Management
Claremont McKenna College 2003 — 2007
Bachelor of Arts, Psychology and Leadership
Travelers 2014 - Present
University of Connecticut 2013 - May 2014
Aetna January 2010 - 2013
United Technologies Corporation 2007 - 2009
United Technologies 2004 - 2007
United Technologies 2001 - 2004
United Technologies January 2000 - December 2001
United Technologies 1999 - 1999
Skills
Procurement, Continuous Improvement, Cross-functional Team..., Supplier Development, Supply Chain, Supply Chain Management, Supply Management, Lean Manufacturing, Strategic Sourcing, Global Sourcing, Process Improvement, eSourcing, Six Sigma, Sourcing, Supplier Negotiation, Spend Analysis, Supplier Evaluation, Outsourcing, Operations Management, Contract Negotiation, Contract Management, Team Building, Project Management, Supplier Risk Management, Vendor Management, Multilingual
Education
Arizona State University - W. P. Carey School of Business
MBA
CCSU, Institute of Technology and Business Development
Certification
Instituto Tecnologico de Hermosillo
Bachelor of Science (B.S.) in Commercial Relations
Aetna November 2014 - Present
Anomatic Corp. March 2014 - November 2014
Knox Community Hospital November 2010 - August 2014
The Ohio State University Wexner Medical Center January 2013 - February 2014
Acloche March 2007 - January 2009
Skills
Recruiting, Interviews, Talent Acquisition, Temporary Placement, Staffing Services, Onboarding, Temporary Staffing, Contract Recruitment, Office Administration, Medical Terminology, Medical Records, Human Resources, Accounts Receivable, Accounts Payable, Meeting Scheduling
Education
Ashland University 2002 — 2006
Bachelors, Psychology and Criminal Justice
2M Construction Group May 2011 - Present
MLB Design Group May 2007 - October 2007
City of Kirkland September 1990 - January 2005
Aetna 1983 - 1990
Skills
Comprehensive Planning, Project Planning, Submittals, Zoning, Construction, Interior Design, Space planning, Landscape Design, Environmental Awareness, AutoCAD, SketchUp, Adobe Creative Suite, Microsoft Office, Permit Applications, Permit Drawings, Conditional Use Permits, Environmental Impact..., LEED AP, Urban Planning, LEED, Sustainable Design, Green Building, Design Research, Rendering
Education
Art Institute of Seattle 2005 — 2007
Bachelor, Interior Design
University of Washington 1976 — 1982
Bachelor Arts, Urban Planning/Geography
Bladen County Schools February 2013 - Present
Upic Solutions 2011 - February 2013
The Christian Listening Network 2009 - 2011
United Way of Central Carolinas, Inc. January 2006 - March 2009
Aetna 1996 - 2004
Education
Ashford University 2010 — 2011
Master of Arts, Education
North Carolina Agricultural and Technical State University
Bachelor of Science, Business
UNC Pembroke
Currently Enrolled in MBA Program
MedAssist, a Firstsource company March 2014 - Present
Conifer Health Solutions November 2012 - February 2014
Dell Perot Systems August 2008 - October 2012
Harvard Pilgrim Health Care 2004 - 2008
Aetna 1999 - 2003
CIGNA Healthcare 1990 - 1992
Skills
Revenue Cycle, Hospitals, Provider Relations, Physicians, Network Development, Managed Care, Healthcare, Healthcare Information..., Healthcare Consulting, Health Insurance, Healthcare Industry, HIPAA, Process Improvement, EHR, Strategic Planning, Healthcare Management, Revenue Cycle Management, EMR, Practice Management, Medicare, Medicaid, CPOE, Health Information..., Informatics, Executive Management
Education
Assumption College 1997 — 2002
MBA, Business
Worcester State University 1977 — 1981
BS, Management
Alternative Paths, Inc. 2011 - Present
Goodrich-Gannett Neighborhood Center August 2010 - December 2010
North Point Transitional Housing - MHS September 2009 - May 2010
Catholic Charities Services of Medina County 2009 - March 2010
United Way of Medina County 2008 - 2008
Medina County Office for Older Adults 2007 - 2007
Aetna 1998 - 2002
Skills
Community Outreach, Nonprofits, Fundraising, Volunteer Management, Program Development, Research, Grant Writing, Public Speaking, Policy Analysis, Microsoft Office, Social Services, Event Planning
Education
Case Western Reserve University 2009 — 2011
MSSA, Social Work Community and Social Development/ Nonprofit Management
Ashland University 2005 — 2009
BSW, Social Work
Whitehall Yearling HS 1984 — 1988
Aetna July 2013 - Present
Aetna October 2000 - Present
Aetna, INC. October 2000 - March 2013
Microcast, Inc. May 2000 - October 2000
MicroAge, Inc. September 1997 - May 2000
Pride Technologies, Inc. October 1995 - September 1997
Skills
Servers, Microsoft SQL Server, Project Management, SDLC, Management, Security, IIS, Enterprise Architecture, .NET, Windows Server, Linux, Enterprise Software, JavaScript, Analysis, Quality Assurance
Education
Instituto Radio Tecnico Monitor 1983 — 1987
Electrical Engineer
Ashworth College
Associate, Computer Information Management
Aetna January 2014 - Present
Aetna March 2010 - January 2014
Aetna January 2008 - March 2010
Strunk Insurance February 2004 - January 2008
Education
Arizona State University
Bachelor of Science, Zoology
University of Arizona
Aetna January 2014 - Present
Preferred Homecare January 2013 - December 2013
The TriZetto Group March 2006 - January 2013
QCSI/Trizetto, inc January 2001 - March 2007
Integrated Information Systems, Inc. January 2000 - January 2001
Skills
SDLC, Agile Methodologies, Microsoft SQL Server, X12, HIPAA, C#, EDI, .NET, Healthcare Information..., Requirements Analysis, TFS, Scrum, Software Project..., XML, SOA, T-SQL, BizTalk, LINQ, WCF, Integration, Agile Project Management, Testing, Database Design, Software Development, SQL, SharePoint, Business Process..., Software Design, VB.NET, ASP.NET, Requirements Gathering, Software Documentation, Web Services, Enterprise Architecture, Visual Studio, Solution Architecture, Visio, Web Applications, Visual Basic
Education
Arizona State University 1998 — 2000
Master of Science, Summa Cum Laude
ANGRAU 1993 — 1998
Bachelor of Science
Little Flower Junior College 1990 — 1992
Sree Vidya Higher Secondary School 1981 — 1990
Aetna October 2014 - Present
Care One Management LLC January 2014 - October 2014
PepsiCo November 2011 - January 2014
PepsiCo October 2009 - November 2011
PEPSI BOTTLING GROUP October 2008 - October 2009
Ernst & Young LLP, New York Financial Services August 1995 - September 2008
Ernst & Young LLP - SGV & Co. 1995 - 2005
Skills
Sarbanes-Oxley Act, Internal Controls, Auditing, Accounting, IFRS, Financial Reporting, Internal Audit, Financial Audits, Management, US GAAP, Financial Analysis, Financial Statements, Due Diligence, Mergers
Education
Asian Institute of Management
Executive MBA
Aetna November 2012 - Present
Advanced Home Care December 2009 - June 2012
Asheville Infectious Disease Consultants July 2005 - December 2009
Mission Hospitals June 2003 - July 2005
Asheville Lions Eye Clinic May 1987 - June 2003
Skills
Assessment Skills, Nurse Preceptor, Telephone Triage, Referral Networking, Medical Coding, Close Attention to..., Collaborative Problem..., Case Management, Wellness Coaching, Home Infusion, Infusion Pumps, Staff Development, Staff Management, Staff Retention, BCLS, Non-profit..., Cardiology, Community Health, Long-term Care, Long Range Planning, Work Autonomously, Community Outreach, Patient Education, Case Managment, Clinical Research, Disease Management
Education
Asheville-Buncombe Technical Community College 2001 — 2003
Associate's degree, Registered Nursing/Registered Nurse
Asheville-Buncombe Technical Community College 1985 — 1986
Diploma, Licensed Practical/Vocational Nurse Training
EMD Serono June 2005 - Present
Aetna November 1995 - June 2005
Skills
Neurology, Oncology, Biotechnology, Managed Care, Pharmaceutical Industry, Pharmaceutical Sales, Sales Effectiveness, Medical Devices
Education
Arizona State University
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Scranton
Bachelor's Degree, Accounting
Aetna Specialty Pharmacy June 2005 - Present
Aetna June 2005 - Present
Orlando Regional Healthcare January 1996 - June 2005
Eckerd Drugs April 1991 - January 1996
Education
Ashford University
MBA, Organizational Leadership
Oviedo High School
High School Diploma
University of Central Florida
Bachelor, Science Marketing
Valencia College
Associate
Silverbox Creative Studio September 2014 - Present
Corlee Graphics Photography February 2013 - September 2014
Aetna May 2010 - August 2014
Aetna September 1995 - November 2009
Skills
User Acceptance Testing, Business Intelligence, Process Improvement, Cross-functional Team..., Requirements Gathering, Healthcare Information..., IT Strategy, Business Process..., CRM, Change Management, Health Insurance, Information Technology, Insurance, Microsoft Office, Product Management, Project Management, Risk Management, SDLC, SharePoint, Visio
Education
Art Institute of Pittsburgh 2006 — 2009
AS, Web Design & Interactive Media
Aetna June 2015 - Present
Aetna June 2007 - June 2015
Skills
Health Insurance, Project Management, Human Resources, Process Improvement, Healthcare, Employee Benefits, Strategy, Vendor Management
Education
Asnuntuck Community College
Business Administration and Management, General
Penn State University August 2015 - Present
Paper Nautilus February 2011 - Present
Holyoke Community College August 2014 - May 2015
University of Hartford August 2014 - May 2015
Asnuntuck Community College January 2013 - May 2015
Southern Connecticut State University August 2011 - May 2015
Aetna June 2008 - September 2014
Southern Connecticut State University August 2011 - May 2012
Starbucks August 2003 - July 2008
Stop & Shop April 2001 - August 2003
Skills
Creative Writing, Poetry, Fiction Writing, Teaching Writing, Fiction, Health Insurance, Insurance, Employee Benefits, Medicare, Writing, Editing, Social Media, Copy Editing, Public Speaking, Blogging
Education
Southern Connecticut State University 2009 — 2012
Master of Fine Arts (M.F.A.), Creative Writing, 3.91 GPA
Asnuntuck Community College 2005 — 2007
Westfield State University 2003 — 2007
Bachelor of Arts (B.A.), English Language and Literature, General, Cum Laude honors
Chittende Cty Family October 2003 - Present
Vt Agency of Human Services Reorganization January 2004 - January 2005
US Army April 1990 - February 1996
Aetna 1984 - 1986
Skills
Family Advocacy, Legal Research, Legal Assistance, Military Experience, Equal Opportunities, Equality & Diversity, Legal Writing, Disabilities, Military Logistics
Education
Ashworth College 2004 — 2009
Bachelor's Degree, Legal Assistant/Paralegal
ICS 1995 — 1996
Associate's Degree, Legal Studies, General
Trident Technical College 1983 — 1985
Associate's degree, Legal Assistant/Paralegal
Massasoit Community College 1982 — 1984
Associate's Degree, Business Administration and Management, General
Combined Insurance August 2012 - Present
Combined Insurance August 2011 - December 2012
Diagnostic Radiology of Greater NY October 1998 - January 2011
Travelers Insurance January 1973 - October 1998
Aetna January 1973 - October 1998
Skills
Life/Accident and..., Notary Public
Education
Nyack College
Bachelor's Degree, Business Management
Ashworth University
Associate of Science, Business Management
Aetna August 2015 - Present
Blood Systems Inc. January 2011 - August 2015
Skills
Healthcare, Process Improvement, Training, Customer Service, Leadership, Public Speaking, Organizational..., Team Building, Change Management, Employee Relations, Coaching, Budgets
Education
Grand Canyon University 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Arizona State University, W. P. Carey School of Business 2004 — 2008
B.S., Business Management
Insurity October 1996 - Present
Aetna July 1981 - September 1996
Skills
Testing, Test Planning, Test Cases, Functional Testing, Quality Center, Software Quality..., QTP, User Acceptance Testing, Requirements Analysis, Quality Assurance, SQL, Microsoft SQL Server, Business Analysis, XML, SDLC
Education
Asnuntuck Community College
Genentech July 2015 - Present
Genentech January 2012 - June 2015
Aetna December 2006 - January 2012
CVS Caremark Corporation 2002 - 2006
Indian Health Service October 2003 - August 2004
Skills
Medicaid, Pharmacy Benefit..., Managed Care, Management, Medical Writing, Medicare Part D, Microsoft Excel, Microsoft Word, Pharmacy, PowerPoint, Training, Program Management, Medicare, Health Insurance, Disease Management, Customer Service, Analysis, Clinical Research, Healthcare, Hospitals, Leadership, Pharmaceutical Industry, Pharmacists, Research, Oncology, Pharmaceutics
Education
Arizona State University, W. P. Carey School of Business 2004 — 2006
Masters in Business Administration, Business Administration and Management, General
University of Illinois at Chicago 1998 — 2002
PharmD, Pharmacy
American Fire Services April 2015 - Present
Freescale Semiconductor - Contractor with netPolarity January 2015 - April 2015
JPMorgan Chase & Co. - contractor with Integrety Staffing November 2014 - January 2015
American Fire Services April 2014 - November 2014
Aetna August 2013 - December 2013
Alstom Grid April 2007 - January 2012
Yavapai College September 1991 - December 1995
McDonnell Douglas Aircraft 1989 - 1990
Northrop Aircraft 1985 - 1989
Skills
CAD, Project Planning, Manufacturing, Technical Writing, Mechanical Product..., InDesign, Engineering, Illustrator, Software Documentation, PDM, GD&T, Continuous Improvement, CADAM, HTML, SharePoint, Autocad, Information Architecture, Document Management, CSS, Solidworks, UG, VersaCAD, APT, numerical control..., Photoshop, SharePoint Designer, Photography, Content Strategy, Document Control, Commercial Photography, Public Speaking, Event Planning, Customer Service, Strategic Planning
Education
Arizona State University 2012 — 2014
Bachelor's Degree, Technical Communication/Writing & Graphic Design, Summa Cum Laude, 4.0
Yavapai College 1983 — 1985
AAS Manufacturing Processes and Technology, Manufacturing
Virtual Home Care, Inc January 2012 - Present
Royse City Health and Rehab January 2013 - December 2013
Aetna November 2010 - June 2011
Skills
Medicaid, Case Management, Inpatient, Healthcare, Case Managment, Hospitals, Patient Safety, BLS, Patient Education, Critical Care, EMR, Clinical Research, HIPAA, Cpr Certified, Home Health Agencies, Quality Assurance, Medicare, Home Care, Wound Care, Long-term Care, CPR Certified, Healthcare Management, Nursing, Elder Care, Managed Care, Patient Advocacy, Acute Care, Physician Relations, Healthcare Information...
Education
Ashford University 2010 — 2012
Associate's degree, Business Administration
El Centro College
LVN, nursing
On the Q-T Quilting and Tutoring January 2015 - Present
Ellington Public Schools February 2000 - Present
Aetna August 1986 - December 1993
Skills
Data Analysis, Customer Service, Human Resources, education intervention, Corporate Tax, Microsoft Office, Microsoft Excel, Microsoft Word, Smartboard, PowerPoint, Landscaping, Fashion Design, fast, diverse learner, Multi Tasking, Team Leadership, Teamwork, Self-driven
Education
Central Connecticut State University 1997 — 2000
Masters, Elementary Education
Asnuntuck Community College 1986 — 1987
Business
Eastern Connecticut State University 1980 — 1983
B.S., Elementary Education
Aetna January 1998 - February 2011
Aetna, Inc January 1998 - January 2011
Skills
SQL, MS Office
Education
Pennsylvania State University
Northwestern Lehigh High School
Diploma
Arizona State University
Economics
Arizona Alliance for Community Health Centers November 2013 - Present
Aetna November 2010 - November 2013
Aetna February 2005 - November 2010
Skills
Process Improvement, Strategic Planning, Cross-functional Team..., Financial Analysis, Business Analysis, Financial Modeling, Business Process..., Mergers & Acquisitions, Management Consulting, Project Management, Management, Health Insurance, Program Management, Strategy, Leadership, Change Management
Education
Arizona State University
Bachelor of Science (B.S.), Finance
Arizona State University
Master of Business Administration (M.B.A.)
TeleTech November 2012 - Present
T&S Gentile April 2009 - Present
Aetna April 2001 - September 2002
Education
Ashford University 2011 — 2014
Bachelor's degree, applied behavior science
Aetna Complaints and Appeals AnalystAetnaMarch 2009 - December 2011
Aetna January 2008 - March 2009
Aetna August 2000 - January 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Insurance, Health Insurance
Education
Herzing University-Madison 2014 — 2015
Master of Business Administration (M.B.A.), Business Management and Healthcare Management
Ashford University 2013 — 2015
Master's degree, Health/Health Care Administration/Management
Ashford University
Bachelor's degree, Health/Health Care Administration/Management
National Business College
Associate of Arts and Sciences (AAS), Administrative Office
National Business College
Associate of Arts and Sciences (AAS), Surgical Technology/Technologist
Naval Hospital Camp Pendleton September 2000 - Present
Naval Hospital Camp Pendleton September 2000 - Present
Irvine, CA January 1995 - September 2000
Aetna January 1995 - September 2000
Skills
Critical Care, Patient Advocacy, Patient Safety, ICU, Community Health, Certified Diabetes..., Certified Case Manager, Acute Care, Nursing Management, Patient Outcomes, Public Health, Home Care
Education
Ashworth University 2007 — 2010
Master in Healthcare Administration, Healthcare Administration
Chapman University 1985 — 1990
Bachelor in Health Sciences
LabCorp February 2013 - Present
UnitedHealth Group February 2002 - June 2013
Aetna January 2000 - February 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
Ashford University 2013 — 2016