Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
American Association for Physician Leadership April 2015 - Present
Anthem, Inc. November 2013 - Present
UCSD Medical Center 1992 - Present
OneHealth Solutions, Inc was acquired by Vivarae in Nov 2014 September 2011 - November 2013
Sharp Community Medical Group March 2011 - September 2011
OneHealth Solutions, Inc March 2011 - September 2011
Aetna January 2010 - March 2011
Health Net November 2005 - January 2010
Stanford University 2009 - 2010
Coronado Unified School Board 2002 - 2006
Skills
Disease Management, Managed Care, Healthcare Management, Medicare, Clinical Research, Quality Improvement, Strategic Planning, Medicaid, Healthcare Information..., Hospitals, Informatics, Healthcare Industry, Utilization Management, Health Policy, Leadership, Wellness, Physicians, Pediatrics, Accountable Care, Process Improvement, Physician Relations, Provider Relations, EHR, Public Health, Start-ups, Patient Safety, Internal Medicine, Business Development, Health Education, Business Strategy, Product Development, Population Health, Medical Education, Medical Home, Behavioral Health, Pay for Performance, Thought Leadership, Employee Wellness, Strategic Partnerships, Health Plan Operations, Change Management, Policy, Social Networking, Care Management, Wellness Programs, Medical Cost Analyis &..., ACO, Clinical Operations, Engagement strategy, EMR
Education
Uniformed Services University of the Health Sciences - F Edward Hebert SOM 1981 — 1985
MD, Medicine
Claremont Graduate University 1980 — 1985
MPPA, Health Economics
CORO Foundation Fellowship for Public Affairs 1980 — 1981
Community Health, Quality Improvement
Stanford University 1976 — 1980
BA, Human Biology
Granada HIlls High School
Weill Cornell Medical College April 2015 - Present
Aetna July 2014 - Present
Access Nursing Services February 2011 - July 2014
Visiting Nurse Service of New York February 2011 - June 2014
Kings county hospital January 2009 - May 2012
Skills
Nursing, Inpatient, BLS, ACLS, Home Care, Healthcare Management, Patient Education, Medical/Surgical, Case Managment, Community Health, Medicaid, Infection Control, Elder Care, Health Promotion, Internal Medicine, Patient Safety, Nursing Education, Hospitals, Healthcare, Health Education, Cpr Certified, Nursing Management, Managed Care, Long-term Care, Nursing Care, Utilization Management, Case Management, Medical-Surgical
Education
City University of New York-Hunter College
Adult Nurse Practitioner, Adult Health Nurse/Nursing
NYU
Master's degree, Adult Health Nurse/Nursing
State Farm January 2015 - August 2015
Aetna January 2012 - June 2014
Blue Cross Blue Shield of GA December 2008 - January 2012
Genworth Financial November 2006 - November 2008
American Express July 2005 - October 2006
American Express July 2004 - July 2005
American Express June 2003 - August 2003
Abbott Laboratories June 2001 - August 2002
Georgia Pacific Corporation July 2000 - June 2001
Skills
Marketing Strategy, Account Management, Relationship Management, Selling, Competitive Analysis, Cross-functional Team..., Strategic Planning, Marketing, Market Research, Forecasting, Direct Marketing, New Business Development, Analytics, Marketing Management, Integrated Marketing, Product Marketing, Market Planning, Market Analysis, Sales
Education
Clark Atlanta University 2002 — 2004
M.B.A, Marketing
Tennessee State University 1995 — 1999
B.A., Marketing
AIG April 2009 - Present
Empire Insurance Company January 2000 - March 2009
Travelers Insurance June 1997 - December 2000
Travelers Insurance 1997 - 1999
Aetna September 1994 - June 1997
Skills
Liability, Legal Liability, Claims Management, Workers Compensation, Casualty, Property & Casualty..., Commercial Insurance, Excess, Risk Management, Claim, Litigation Management, Personal Injury, Insurance, Underwriting, Reinsurance, Investigation, Product Liability, Commercial Lines, Financial Risk, Professional Liability, D&O, General Insurance, Subrogation
Education
City University of New York-Brooklyn College 1990 — 1994
BS, Business, Management and Finance
Aetna December 2013 - Present
Aetna April 2012 - December 2013
Aetna August 2010 - April 2012
Blue Shield of California February 2008 - August 2010
Skills
Medicare, Data Analysis, Customer Service, Microsoft Excel, Access, Microsoft Office, Sales, Social Media, Integrated Marketing, Health Insurance, Management, Managed Care, Marketing Strategy, Strategy, Leadership, Marketing, Strategic Planning, Marketing Communications
Education
City College of San Francisco
Associate of Science
University of Minnesota-Twin Cities
Liberal Arts, Liberal Arts
Oregon's Health CO-OP November 2014 - Present
Hazen Group July 2013 - Present
Nevada Health COOP May 2013 - July 2013
Alere Wellogic, LLC May 2011 - May 2013
Hawaii Independent Physicians Association October 1999 - May 2011
University Health Alliance September 1997 - June 1999
Kapiolani Health Hawaii October 1996 - September 1997
Aetna April 1995 - December 1995
Massachusetts Executive Office of Health and Human Services December 1993 - February 1995
Insurance Cost Control November 1989 - December 1993
Skills
Healthcare Information..., Health Information..., Healthcare, Healthcare Consulting, EMR, Healthcare Industry, Informatics, Healthcare Management, EHR, Hospitals, HIPAA, Health Policy, Practice Management, Physicians, HL7, Provider Relations, Contract Negotiation, Accountable Care, Leadership, Integration, HIT, Provider Networks, Provider Enrollment, Provider Network..., Medical Home, Health Insurance, Quality Improvement, IPAs, Payer Relations, MCOs, IDNs, P4P, Chronic Care Management, Epic Systems, Physician Relations, Health Care Systems, Medicine, Managed Care, Health Care Reform, Software Implementation, CPOE, Executive Management, Performance Improvement, eHealth, Employee Benefits, Business Development, Team Building, Medicaid, Medicare, Disease Management
Education
Western New England College School of Law 1984 — 1987
JD, Law, Graduated Cum Laude
Clark University 1974 — 1979
BA, Economics
Cigna July 2013 - Present
Aetna 2011 - 2013
Sentry Insurance February 2010 - February 2011
Allstate November 2004 - April 2009
Nationwide Insurance March 2001 - November 2004
Skills
General Insurance, Commercial Insurance, Employee Benefits, Medicare, Property & Casualty..., Sales, Accounting, Bookkeeping, Disability Insurance, Sales Management, Customer Service, Compliance, Brokers, Life Insurance, Health Insurance, Variable Life, Liability, Casualty, Workers Compensation, Retirement Planning, 401k, Employee Training, Legal Liability, Automotive, Residential Homes, Underwriting
Education
Clarion University of Pennsylvania 1995 — 2008
Bachelor of Business Administration (B.B.A.), Accounting
Travelers September 2014 - Present
iTech Solutions December 2013 - September 2014
Cigna 2008 - 2013
The Hartford 2005 - 2008
MassMutual Financial Group 1997 - 2005
Travelers 1991 - 1997
Aetna 1987 - 1991
Skills
Strategic Leadership, IT Strategy, Strategic Planning, Strategic Partnerships, Matrix Leadership, Managing multiple..., Managing Offshore Teams, Offshore Outsourcing, Cross-functional Team..., Managing Multi-Million..., Healthcare, Team Leadership, Enterprise Risk..., Managing Technical..., Property & Casualty..., Financial Services, IT Infrastructure..., Program Management, Applications..., Project Management, 24x7 Production Support, Data Warehousing, Risk Management, SDLC, Managing Project Budgets, Agile & Waterfall..., Partnerships, Change Management, Collaborative Problem..., Negotiation, Priority Management, Influential Communicator, MS Project, Microsoft Excel, Written & Oral..., Customer Centric..., Organizational..., Release Management, Process Improvement, Process Optimization, Managing Processes, SharePoint, Clarity, Performance Appraisal, Dashboard Metrics, Lessons Learned, Project Coordination, Service Level Agreements, Multilingual
Education
The George Washington University
Advance Master's Certification in Project Managment
City University of New York-Hunter College
Bachelor's degree, Computer Science
Pierce Atwood LLP August 2011 - Present
Schnader Harrison Segal & Lewis LLP 2002 - 2011
Montgomery, McCracken, Walker & Rhoads, LLP 2000 - 2002
American Institute for Chartered Property Casualty Underwriters & Insurance Institute of America 1996 - 2000
Providian Financial 1995 - 1996
Aetna 1994 - 1995
The Hartford 1988 - 1994
Colleges & Universities 1982 - 1988
Skills
Legal Marketing, Marketing Communications, Business Development, Strategic Partnerships, Marketing Strategy, Selling Skills, Cross Selling, SPIN Selling, Value Based Selling, Social Media Marketing, Digital Marketing, Email Marketing, Online Marketing, Direct Marketing, Sales Management, Sales Operations, Sales Presentations, Client Development, Client Relations Skills, Manage Client..., Risk Management, Market Risk, Insurance, Property & Casualty..., Academia, Mobile Marketing, Mobile Advertising, Higher Education, Professional Services, Proposal Writing, Speech Writing, ROI Optimization, ROI Strategies, Increasing ROI, Delivering ROI, Intellectual Property, Licensing, Budgets
Education
American Institute for Chartered Property Casualty Underwriters
CPCU
University of Iowa
Dissertation Proposed & Approved
University of Iowa
ABD
University of Iowa
M.A.
City University of New York-Brooklyn College
B.A.
Bath & Body Works November 2013 - Present
Care.com September 2012 - Present
Old City Coffee, Inc. June 2006 - February 2012
Old City Coffee, Inc. July 2005 - May 2006
Old City Coffee, Inc. October 1994 - July 2005
AIG October 2002 - June 2005
AIG October 2001 - October 2002
AIG April 1998 - September 2001
AIG January 1997 - April 1998
Aetna September 1991 - January 1997
Skills
Microsoft Office, QuarkXPress, Photoshop, Iwork, Customer Service, Budgets, Event Management, Negotiation, Microsoft Excel, Food & Beverage, Management, Team Building, Team Leadership, Project Management, Event Planning, Facilities Management, Microsoft Word, Procurement, Operations Management, Food Safety, Food Service, Barista Training, Hands-on Training, Hospitality, Fundraising
Education
Chestnut Hill College 1987 — 1991
Bachelor's degree, Elementary Education and Teaching
Lash Group November 2013 - Present
Lash Group August 2010 - October 2013
TheraCom 2009 - 2012
UT Southwestern Medical Center at Dallas September 2009 - August 2010
HealthMarkets 2007 - 2009
Farmers Insurance January 2006 - March 2007
Aetna 2003 - 2005
Prudential Healthcare/ acquired by Aetna 1999 1982 - 2003
Prudential Healthcare 1982 - 1999
Prudential Healthcare 1982 - 1999
Skills
Process Improvement, Quality Assurance, Cross-functional Team..., Team Building, Budgets, Change Management, Strategic Planning, Business Process, Coaching, Operational Excellence, Six Sigma, Operations Management, Business Analysis, Business Process..., Vendor Management, Team Management, Risk Management, Leadership, Performance Management, CRM, Call Centers, Training, Management
Education
University of Phoenix 2002 — 2004
Bachelor of Science (B.S.), Business Administration, Management and Operations
Cisco College 1980 — 1981
Associate of Arts and Sciences (A.A.S.), Business Administration, Management and Operations
InGenesis, Inc. November 2014 - Present
Aetna May 2013 - November 2014
Grane Hospice and Home Health November 2012 - May 2013
Pinnacle Health April 2011 - November 2012
Pinnacle Health June 2010 - April 2011
Andrews and Patel Associates September 2006 - June 2010
East Shore Oncology September 2000 - September 2006
Oakwood Center Radiation Oncology August 1998 - September 2000
Sun Home Health November 1996 - August 1998
Penn State Milton S. Hershey Medical Center March 1995 - November 1996
Skills
Oncology Nursing, Concurrent Review, Case Management, Elder Care, IV Therapy, Nursing, Medical-Surgical, IV, Clinical Research, Registered Nurses, Nursing Care, Healthcare, Hospitals
Education
Geisinger School of Nursing 1992 — 1994
Diploma for Nursing, Registered Nursing/Registered Nurse
Clarion University of Pennsylvania 1990 — 1991
Psychology
Healthfirst April 2015 - Present
Aetna April 2014 - Present
Amerigroup February 2013 - January 2014
Concepts Of Independence Inc January 2011 - January 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Process Improvement, English, Windows, Outlook, Interviews, Grant Writing, Residential Homes, Training, Assessment, Home Care, Nursing, Nursing Management, Public Health, Supervisory Skills, Team Building, Teaching, Public Speaking, Hospitals, Analysis, Project Management, Healthcare, Program Management, Nonprofits, HIPAA
Education
The New School 2009 — 2012
Master of Arts (M.A.), International Affairs
City University of New York-Hunter College 2005 — 2008
B.S.N, Registered Nursing/Registered Nurse
Nationwide Childrens Hospital July 2012 - Present
Aetna July 2010 - July 2012
Anthem BCBS May 2007 - March 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, English, Budgets, Strategic Planning, Research, Windows, Public Speaking, Negotiation, Teaching, Photoshop, HTML, Team Building, Management, Project Management, Sales
Education
Clark State Community College 2014 — 2016
Associate's Degree, Business Administration and Management, General
Wilberforce University 1995 — 1997
Business Administration and Management, General
TogoRun August 2013 - Present
Feinstein Kean Healthcare May 2010 - August 2013
American Legacy Foundation January 2009 - August 2009
Aetna June 2008 - August 2008
Skills
Strategic Communications, Crisis Communications, Media Relations, Press Releases, Public Relations, Facebook, Event Planning, Social Media, Factiva, Editing, Research, Product Communication, Event Management, Regulatory Affairs, Patient Advocacy, Medical Meetings, Product Launch, Corporate Communications, Brand Awareness, Brand Management, Data Communications
Education
Georgetown University 2006 — 2010
BS, Science, Technology and International Affairs with a focus on Biotechnology and Global Health
Choate Rosemary Hall 2002 — 2006
Travelers August 2013 - Present
Tata Consultancy Service - client - The Hartford July 2012 - July 2013
Gen Re 2007 - 2012
The Hartford 2005 - 2007
CSC, EDS, Dow Jones, Agfa/Bayer, Aetna, Travelers, Mass Mutual, Cigna 1994 - 2004
Aetna 1987 - 1993
Skills
Client Server..., Mainframe Technologies, Customer Focused..., Liason (Customer and..., Training (Business &..., Streamlin Processes, Problem Solving, Technical Depth,..., Team Player
Education
Aetna’s Accelerated Computer Education Program 1987 — 1987
Clarion University of Pennsylvania
Bachelor's degree
Oakland University, Rochester Michigan
Undergraduate Studies for Bachelors Degree
Marwood Group February 2014 - Present
Aetna March 2012 - January 2014
Aetna January 2010 - October 2011
Montefiore Medical Center September 2008 - January 2010
Comprehensive NeuroScience January 2007 - September 2008
ActiveHealth Management November 1999 - January 2007
Magellan Behavioral Health July 1997 - November 1999
CIGNA Healthcare June 1996 - July 1997
Skills
CRM, Program Management, Strategic Planning, Project Management, New Business Development, Marketing, Contract Negotiation, Data Analysis, Negotiation
Education
Clark University 1989 — 2003
BA, Psychology, Human Studies, Women Studies
Clark University 1989 — 1993
BA, Human Studies, Women Studies
Ecova May 2014 - Present
Ecova November 2013 - Present
TruGreen Professional Lawncare UK January 2013 - November 2013
Healthwise Internal Medicine August 2012 - December 2012
WellStar Health System April 2012 - December 2012
WellStar Health System April 2012 - December 2012
Cooperciti West 2010 - 2012
Aetna 2007 - 2010
Aetna 2004 - 2007
Aetna 2002 - 2004
Skills
Health Insurance..., Certified Customer..., Certified in CPR, Office Administration, Ecellent Communicator, Microsoft Excel, Microsoft Word, Data Entry, microsoft office 2010, Travel Planning, Event Planning, PowerPoint, Health Insurance, Customer Satisfaction, Invoicing, Sales, Office 2010, Customer Service, Telemarketing, Call Centers, Employee Benefits, Software Documentation, Recruiting, Outlook, Customer Retention, Training, Team Building, Research
Education
University of Phoenix 2013 — 2017
Bachelor's Degree, Psychology
Chattahoochee Technical College 2005 — 2007
Medical Assistant
Hillside High
Business Administration, Diploma
Rockshore Advisors LLC May 2013 - Present
Aetna December 2011 - May 2013
Chartis Insurance March 2009 - December 2011
AIG March 2004 - June 2009
American International Group August 1997 - March 2004
American International Group January 1995 - August 1997
Hanwa American Corporation June 1991 - January 1995
Deloitte & Touche August 1988 - June 1991
Skills
Insurance, Life Insurance, Claim, Reinsurance, Business Planning, General Insurance, Property & Casualty..., Strategy, Brokers, Strategic Financial..., Financial Analysis, Risk Management, Employee Benefits, Leadership, Business Development, Underwriting, Financial Risk, Health Insurance, Management, Actuarial Science, Commercial Insurance, Executive Management, New Business Development, Finance, Claims Management, Financial Services, Marketing Strategy, Financial Modeling, Negotiation, Casualty, Enterprise Risk..., Business Strategy, Strategic Planning, Liability, Analysis, Professional Liability, Acquisitions, Disability Insurance, Process Improvement, Mergers & Acquisitions, Investments, Portfolio Management, Captives, Due Diligence
Education
City University of New York-Brooklyn College 1984 — 1988
Bachelor of Science, Accounting and Finance
Chef Jed Catering May 2009 - Present
Parties That Cook January 2007 - December 2012
University of California, Positive Health Program 2001 - 2004
JONA Group, Public Relations Agency 1994 - 2001
Petal Pushers February 1989 - September 1993
Aetna January 1981 - November 1989
Skills
Event Planning, Catering, Culinary Skills, Cooking, Event Management, Corporate Events, Recipes, Parties, Wine, Sales Management, Team Building, Food, Restaurants, Hospitality, Customer Service, Menu Development, Food & Beverage, Marketing Communications, Chef, Public Relations, Dinners, Cuisine, Marketing, Social Networking, Gourmet, Blogging, Facebook, Hotels, Wedding Planning, Food Service, Social Media Marketing, Hospitality Management, Marketing Strategy, Social Media, Budgets, Restaurant Management
Education
City College of San Francisco 2005 — 2007
Associate's degree, Culinary Arts and Hospitality Studies
San Diego State University-California State University 1976 — 1980
Bachelors of Science, Journalism
Aetna January 2012 - Present
WellCare December 2010 - January 2012
CIGNA HealthCare August 2006 - January 2011
United Health Care December 2004 - July 2006
Blue Cross Blue Shield of Georgia 1999 - 2001
Towers Perrin August 1994 - September 1999
Skills
Employee Benefits, Managed Care, Disease Management, Utilization Management, Provider Relations, Medicare, Medicaid, Health Policy, HMO, Healthcare Management, Healthcare, Healthcare Consulting, Network Development, Healthcare Information..., Credentialing, Health Insurance, Hospitals, Medicine, Quality Improvement, Patient Centered..., Leadership Development, Physicians, Healthcare Industry, PPO, Physician Relations, Health Care Reform, Medical Home, EHR, Informatics, Internal Medicine, EMR
Education
Emory University - Goizueta Business School 1988 — 1989
MBA, Business
Chicago Medical School at Rosalind Franklin U-Med & Science 1972 — 1976
MD, Medicine
Cigna August 2013 - Present
Cigna February 2005 - August 2013
Aetna April 2004 - February 2005
SureCare Direct, Inc. March 1999 - February 2001
Skills
Requirements Gathering, SDLC, Business Analysis, Process Improvement, Business Requirements, Vendor Management, Requirements Analysis, Resource Management, PMP, Agile Methodologies, Business Process, Software Documentation, Visio, Analysis
Education
Christopher Newport University 1981 — 1985
Bachelor of Science (BS), Computer Science
Connolly, LLC February 2014 - Present
Giant Food April 2009 - Present
Aetna May 2013 - August 2013
Skills
Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Microsoft Publisher, Microsoft Lync, SharePoint, Sales Support Tools, RFP, Formatting Documents, DNBi, Dynamic Presenting
Education
Chestnut Hill College 2010 — 2013
Bachelor of Science (B.S.), Mathematics
Retired July 2014 - Present
Aetna May 2013 - June 2014
Coventry Health Care December 2011 - May 2013
Quest Diagnostics January 2002 - December 2011
PacifiCare Health Systems 2001 - 2002
CIGNA Healthcare 1998 - 2001
Humana 1990 - 1998
Naval Air Technical Services Facility- US Navy 1984 - 1990
Education
Chestnut Hill College
BA, English Lit and Communications
Aetna January 2014 - Present
Coventry Health Care October 2011 - December 2013
Coventry Health Care November 2006 - November 2011
Doug Whatley 1985 - 2010
State of Tennessee April 2005 - November 2006
Gaylord Entertainment December 1998 - October 2004
Skills
Healthcare Information..., SQL, Microsoft SQL Server, Information Technology, Project Management, ITIL, Management, Budget Process, VBA, Microsoft Visual Studio, Team Management, Cross-functional Team..., Vendor Partnerships, SDLC, Requirements Analysis, Software Documentation, Integration, Process Improvement, Business Analysis, Program Management, Vendor Management
Education
Christian Brothers University 1978 — 1981
Electrical Engineering
Aetna June 2009 - Present
NYS Attorney General Health Care Bureau June 2007 - July 2008
WellPoint July 2004 - October 2006
Skills
Management Consulting, Strategic Planning, Health Insurance, Health Economics, Vendor Relations, Medicare, Project Management, Insurance, Healthcare, Strategy, Leadership, Management, Business Planning, Employee Benefits, Mergers & Acquisitions, Process Improvement, Analysis, Business Analysis, Project Planning, Data Analysis, Cross-functional Team..., Competitive Analysis, Business Process..., Managed Care, Training, Program Management, Finance, Vendor Management, Analytics, Financial Analysis, Business Strategy, Corporate Finance, Financial Modeling
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2008 — 2010
MBA, Business Administration
WHU – Otto Beisheim School of Management 2009 — 2009
City University of New York 1993 — 1997
Bachelor of Arts, Liberal Arts
California State University, East Bay 2013 - 2015
Aetna October 2011 - December 2013
Aetna December 2002 - September 2011
Aetna 1997 - 2002
Mercer 1994 - 1997
Towers Perrin 1992 - 1994
Aetna 1989 - 1992
Skills
Biostatistics, Healthcare Analytics, Statistical Data..., Medical Terminology, Healthcare Consulting, Management, Statistics, SAS programming, Microsoft Excel, Financial Analysis, Managed Care, Medical Writing, Medicare Advantage, PowerPoint, Financial Modeling, Project Management, Data Mining, Budgeting & Forecasting, R, Health Economics, Health Insurance, Medicare, Process Improvement, Healthcare, Utilization Management, HMO, Health Policy, Report Writing
Education
California State University, East Bay 2013 — 2015
Master of Science (MSc), Biostatistics
Clark University
Bachelor of Arts (BA), Economics
University of California, Berkeley Extension
The Jackson Laboratory December 2012 - Present
JumpFlux formerly "Tellitec Solutions" January 2001 - 2012
Merck September 2009 - August 2011
Merrill Lynch 2007 - 2008
Aetna 2006 - 2007
Skills
Identity Management, High Performance..., Virtualization, Infrastructure, Cluster, Cloud Computing, Enterprise Architecture, Solution Architecture, SaaS, IT Strategy, Integration, Business Analysis, IT Management, Solaris, Unix, Security, VMware
Education
Harvard University
Master's Degree
City University of New York
Northeastern University
Florida Blue June 2013 - Present
WellCare August 2010 - June 2013
Aetna May 2006 - February 2010
SHPS April 2003 - May 2006
Aetna 1996 - 2002
Aetna US Healthcare 1987 - 1996
Skills
Health Insurance, Negotiation, Healthcare, Sales, Employee Benefits, Long-term Care, Sales Operations, Disability Insurance, Health Savings Accounts, Leadership, Training, Management, Budgets, Term Life Insurance, Healthcare Industry, Customer Retention, Sourcing, Customer Satisfaction, Start-ups, Coaching, Sales Management, Cross-functional Team..., Insurance, Claim, Account Management, Program Management, Competitive Analysis, Strategy, Team Building, Strategic Planning, New Business Development, Medicare, Provider Relations, Managed Care, CRM, Underwriting, Health Policy, HMO, Selling, Medicaid, Recruiting, Medicare Part D, Brokers, Executive Management, Small Business, Consulting, Network Development, Life Insurance, Market Research, PPO
Education
City University of New York-Herbert H. Lehman College
BA, Political Science
UPMC September 2014 - Present
Aetna August 2008 - September 2014
Skills
Copy Editing, English, Creative Problem Solving, Writing, Teaching, Pattern Recognition, Public Speaking, Research, Proofreading, Written & Oral..., Client Liaison, Creative Writing, News Writing, Access, Process Improvement, Social Media, Microsoft Excel, Customer Service, HIPAA, Healthcare, Training, Problem Solving, Team Building, PowerPoint, Microsoft Word
Education
Clarion University of Pennsylvania 2005 — 2007
Bachelor of Arts (B.A.), English Language and Literature/Letters
Cognizant Technology Solutions July 2013 - Present
Xerox Corp. March 2012 - June 2013
HCL Technologies May 2012 - June 2012
Ashwood Computer Systems June 2009 - May 2012
Bolo Systems June 2008 - January 2009
LSI February 2000 - May 2008
Reynolds & Reynolds January 1999 - January 2000
Space Systems Loral January 1998 - January 1999
RUAN Transportation January 1997 - January 1997
Aetna January 1996 - January 1997
Skills
Visual Basic, Windows, System Administration, COBOL, .NET, EDI, Data Conversion, Microsoft SQL Server, Testing, ERP, Integration, Analysis, Web Applications, Project Management, Database Design, Databases, Software Development, Database Administration, Business Intelligence, UniData, AIX, Software Documentation, VB.NET, Linux, SQL, XML, Systems Analysis, Data Warehousing, Programming, Software Project..., Crystal Reports, Requirements Analysis, Visio, Unix, SDLC
Education
City College of San Francisco 1974 — 1975
Boys and Girls Clubs of America September 2012 - Present
Aetna June 2011 - August 2011
Skills
Passion for Helping..., Multi Tasking, Hardwork, Hands-on Learning, Hands-on Approach
Education
Clark Atlanta University 2011 — 2015
Aetna June 1997 - Present
Thomas Jefferson University Hospital August 1994 - June 1997
Mediplex Rehab - Camden May 1987 - August 1994
Skills
Instructional Design, Contract Negotiation, SPSS, Project Planning, Data Mining, Program Management, Data Analysis, Leadership, Strategy, Medicare, Managed Care, Health Insurance, SAS, Analytics, Analysis, Policy, Healthcare, Research, Strategic Planning, Program Evaluation, Statistics, Utilization Management, Health Policy, Public Health, Disease Management, Statistical Modeling, Provider Relations, Medicine, Healthcare Industry, Health Economics, Medicaid
Education
Stony Brook University 1980 — 1986
PhD, Psychology
City University of New York-Brooklyn College 1976 — 1980
B.S., Psychology
JPMorgan Chase July 2013 - Present
Syracuse University January 2009 - May 2013
KS&R September 2012 - April 2013
Syracuse University January 2009 - December 2012
Aetna May 2012 - August 2012
Syracuse University June 2011 - August 2011
Renbrook School June 2006 - July 2011
Skills
Mathematics, Economics, Statistics, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, SPSS, C++, Matlab, Stata, R, Community Outreach, Market Research, Business Analysis, Analysis
Education
Syracuse University 2009 — 2013
B.S., Mathematics, Economics
Choate Rosemary Hall 2006 — 2009
GE Power & Water December 2014 - Present
Concentrix March 2014 - August 2014
Spirit Communications April 2013 - June 2013
Aflac October 2012 - January 2013
Aetna December 2005 - April 2012
GIS October 2005 - November 2005
Palmatto Bus Sales December 2004 - March 2005
Orangeburg Ford March 2001 - November 2001
Skills
Customer Service, Insurance, HIPAA, Access, Data Analysis, Business Analysis, SharePoint, Call Center, Marketing, Call Centers, Sales, Strategic Planning, Team Leadership, Time Management, Management, Training, PowerPoint, Microsoft Excel, Process Improvement, Employee Benefits
Education
Strayer University (VA) 2008 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0
Voorhes College 2001 — 2002
Organizational Management, Business Administration and Management, General
Claflin University 1996 — 2000
BA, Business Adm
Northern Neck Insurance Company February 2014 - Present
Travelers Insurance September 2005 - July 2013
Travelers April 2000 - September 2005
Aetna 1988 - 1996
Skills
Commercial Insurance, Property & Casualty..., Casualty, Commercial Lines, Legal Liability, Insurance, Claim, Claims Management, Liability, Workers Compensation, Professional Liability, General Insurance, Umbrella Insurance, Inland Marine, Employment Practices..., Underwriting, D&O, Liability Analysis, Subrogation, Reinsurance, Brokers, Claim Investigation, Excess, CPCU, Litigation Management, Health Insurance, Property Damage, Directors & Officers..., Property Claims, Claims Resolution, Life Insurance, Claims Handling, Surety Bonds, Insurance Brokerage, Marine Insurance, Insurance Law, Homeowners, Workers' Compensation..., Term Life Insurance, Adjustments, Employee Benefits, Casualty Insurance, Pedicures, Boating, Painting, Deep Diver
Education
Clarion University of Pennsylvania
BS, Business Management
Genentech March 2013 - Present
Aetna March 2012 - February 2013
M Squared Consulting 2011 - 2012
Genentech 2010 - 2012
Flexperience Consulting 2007 - 2011
Genentech 2009 - 2010
Genentech 2007 - 2009
CPP, Inc. 1998 - 2006
Freelance 1991 - 1998
Skills
Process Improvement, Product Development, Vendor Relations, Risk Mitigation, Project Management, Product Launch, Process Management, Requirements Gathering, Requirements..., Cross-functional Team..., Resource Management, PMO, Business Relationship..., Partner Relationship..., Change Management, Management, Start-ups, Risk Management, Leadership, Requirement..., Integration, Pharmaceutical Industry, Business Process..., Strategy, Outsourcing, Analysis, Management Consulting
Education
Chatham College
BA, Economics
Mercersburg Academy
Regence BlueShield October 2014 - Present
Regence BlueShield 2014 - 2015
Regence BlueShield 2014 - 2015
Florida Blue September 2012 - August 2014
Independent Consultant/Contractor October 2011 - September 2012
HMC Companies November 2009 - October 2011
Buck Consultants August 2007 - October 2009
Aetna November 2005 - July 2007
Highmark Blue Cross Blue Shield 1991 - 2005
Prudential Insurance April 1988 - August 1991
Skills
Insurance License, Certified Health..., Labor Certification, Health Insurance, Insurance, Employee Benefits, Leadership, Strategic Partnerships, Business Planning, Underwriting, Healthcare, COBRA, Public Speaking, Strategic Planning, Disability Insurance, Mergers & Acquisitions, Sales, Health Care Reform, Management, New Business Development, P&L Management, Managed Care, Executive Management, Medicare Part D, Account Management, Marketing Strategy, Disease Management, Brokers, Financial Services, ERISA, Health Savings Accounts, Benefits Administration, Performance Management, Policy, HIPAA, Process Improvement, Employee Relations, Long-term Care, Retirement, Sales Management, Coaching, Term Life Insurance, Health Policy, Medicare, Actuarial Science, Customer Service, Training, Team Building, Life Insurance, Fixed Annuities
Education
Clarion University of Pennsylvania 1980 — 1984
Bachelor of Science Business Admin., Accounting
Cincinnati State September 2010 - November 2010
Besse Medical Supply September 2004 - August 2010
Highmark Blue Cross Blue Shield June 2002 - August 2004
Aetna July 2001 - June 2002
Verland March 1999 - July 2001
Skills
Customer Service, Time Management, Data Entry, Software Documentation, Access, Quality Assurance
Education
University of Cincinnati 2012 — 2015
Bachelor's Degree, Environmental Studies, Biology Minor, 4.0 GPA
Cincinnati State Technical and Community College 2007 — 2011
Associates in Science + Associates in Arts, 3.98 GPA
Warren County Community College 1996 — 1996
CNA Certificate, Certified Nurse Aide Certification
Access Health CT March 2013 - Present
Aetna May 2005 - February 2013
Aetna 2005 - 2011
Aetna 2005 - 2011
Metroplitan District Commission January 1997 - May 2005
Skills
Chartered Life..., Chartered Financial..., Registered Health..., Individual Life, CLU, ChFC, Insurance
Education
University of Hartford 2003 — 2004
MBA, Management and Finance
University of Hartford 2002 — 2004
MBA, Management, Finance and Accounting
City University of New York-Brooklyn College 1982 — 1987
Bachelor of Science, Accounting
Aetna October 2014 - Present
Xerox Corporation, Business Services May 2014 - October 2014
JKO Consulting, LLC January 2013 - May 2014
Hamilton Sundstrand January 2012 - September 2012
Hamilton Sundstrand December 2008 - December 2011
Pratt & Whitney September 2005 - December 2008
Unilever September 1998 - September 2005
Skills
Supply Chain Management, Lean Process Improvement, Commodity Management, Value Stream Mapping, Demand Planning, Inventory, Team Building, Resource Management, Lean Manufacturing, Manufacturing, Continuous Improvement, Cross-functional Team..., Project Management, Strategic Sourcing, Six Sigma, MRP, Process Improvement, Supply Chain, Aerospace, Root Cause Analysis, Procurement, Forecasting, Strategy, Supplier Quality, Kaizen, 5S, Supplier Development, Materials Management, Sourcing, Supply Management, Global Sourcing, Quality Management, Manufacturing..., ISO, Management, Supplier Negotiation, DMAIC, Supply Chain..., Production Planning, AS9100, Purchasing, Supplier Evaluation, Kanban, Manufacturing Operations, TPM, JIT, Operational Excellence, Toyota Production System, Supply Chain Operations, Business Process
Education
Clarion University of Pennsylvania 1980 — 1984
B.S, Business
Aetna May 2015 - Present
Humana April 2013 - May 2015
Coventry Health Care, an Aetna Company November 2012 - April 2013
Lovelace March 2011 - November 2012
University of Kentucky September 2008 - May 2010
University of Kentucky June 2009 - April 2010
Skills
Data Analysis, Healthcare Consulting, SAS, Health Policy, Healthcare Information..., SQL, Microsoft Excel, Healthcare, Quality Improvement, Access, Analysis, Healthcare Industry, Managed Care, Medicaid, EHR, Business Objects, Healthcare Management, HIPAA, Medical Economics, Outcome Medical..., Financial and..., Crystal Reports, Process Improvement, Health Economics, Hospitals, Health Insurance, Facets Reporting..., Toad, Maptitude, HEDIS, Data Warehousing, Public Health, Data Mining, Analytics, Business Intelligence, Software Documentation, Business Analysis, Databases, Medicare, Provider Network..., Microsoft Office, Macro, Stata, GIS, Hospital Contract..., Financial Modeling, Pricing, Medicare/Medicaid..., MRA, Leadership
Education
University of Kentucky 2008 — 2010
Master, Health Administration
China Pharmaceutical University 2004 — 2008
Bachelor of Science
Philip Pelusi Salons October 2014 - Present
Aetna August 2011 - September 2014
Mark. for Avon December 2011 - November 2012
Aetna July 2010 - August 2011
The Connection LLC June 2009 - May 2010
Skills
Health Insurance, Insurance, Marketing, Customer Satisfaction, Microsoft Office, Training, Sales Presentations, PowerPoint, Microsoft Word, Process Improvement, Medicare, Microsoft Excel, Technical Support, Telephone Skills, Sales, Customer Service, Time Management, Call Centers, Employee Benefits, Administration, Sales Management, Project Management, Account Management, Sales Operations, Leadership
Education
Chatham University 2015 — 2017
Business Administration and Management, General
University of California, Davis
Online Coursework
Independence Blue Cross November 2012 - May 2013
First Judicial District of Pennsylvania November 2011 - November 2012
Philadelphia Youth Network April 2011 - August 2011
Keystone Mercy Health Plan April 2009 - March 2010
Contemporary Staffing Solutions March 2005 - October 2008
McCallion Staffing Specialists June 2005 - June 2008
AmeriHealth Administrators October 2005 - June 2006
Careers USA June 2001 - March 2005
Aetna August 2003 - July 2004
Commerce Bank June 1999 - January 2001
Skills
Sales, Interviews, Management, Time Management, Applicant Tracking..., Recruiting, Onboarding, Program Management, Talent Acquisition
Education
Temple University 2013 — 2013
Certificate, Health Information/Medical Records Administration/Administrator
Chestnut Hill College 2001 — 2003
Bachelor of Science, Business Communication
Community College of Philadelphia
Associate in Applied Science, Retail Management, Marketing, Management
Pension Real Estate Association January 2008 - Present
Familymeds 2003 - 2005
Aetna 2000 - 2003
Travelers Group Exchange 1998 - 1999
Howard & Associates 1994 - 1998
Skills
Notary Public, Microsoft Windows 98, First Aid, Spanish, Outlook, Spanish translation, First Aid Training, Business Personal..., Office Management, Strategic Planning, Microsoft Excel, Management, Research, Customer Service, Leadership, Administrative..., Invoicing, Financial Modeling, Microsoft Office, Financial Analysis, Real Estate, Project Management
Education
Charter Oak State College 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Senior
Manchester Community College
Accounting and Business
UnitedHealth Group June 2015 - Present
City College of New York February 2015 - Present
Turner Construction Company October 2014 - June 2015
Avaya June 2014 - June 2015
Currant May 2014 - June 2014
City of Newark - Office of the Mayor Luis Quintana January 2014 - May 2014
Aetna October 2013 - January 2014
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates January 2012 - June 2013
Mercer Human Resource Consulting June 2010 - October 2011
Aon Hewitt December 2008 - June 2010
Education
NJIT 2013 — 2015
Master of Science (MS)
Hunter College, City University of New York 2004 — 2008
B.A
City University of New York City College 2001 — 2004
Brooklyn Tech 1997 — 2001
Pangea Strategy Group, LLC August 2015 - Present
Get Covered Illinois - State of Illinois October 2013 - August 2015
New Futuro July 2012 - September 2013
Chicago Department of Public Health May 2010 - July 2012
Aetna May 2007 - May 2010
UCP Seguin of Greater Chicago September 1995 - May 2007
Skills
Strategic Planning, Leadership, Public Relations, Management, Public Speaking, Marketing, Community Development, Business Planning, Marketing Strategy, Marketing Communications, Strategic Communications, Media Relations, Organizational..., Press Releases, Program Development, Cross-functional Team..., Community Outreach, Fundraising, Budgets, Program Management, Leadership Development, Strategy, Spanish, Grants, Nonprofits, Social Marketing, Social Media, Non-profits, Grant Writing, Healthcare, Event Planning, Volunteer Management, Social Media Marketing, Team Building, Health Insurance, Customer Service, Proposal Writing, Public Health, Project Management, Government, Social Networking, Research, Small Business, Public Policy, Event Management, Business Development, Networking, Presentation Development, Coaching
Education
Chicago State University
Bachelor of Science
Morehouse School of Medicine August 2014 - Present
Southern Polytechnic State University August 2012 - December 2013
Southern Polytechnic State University 2007 - December 2013
Oglethorpe University 2005 - 2007
Big Brothers of Metro Atlanta 2002 - 2005
KPMG 1999 - 2002
Equifax 1995 - 1999
Morris Brown College August 1997 - May 1998
Aetna 1992 - 1995
Skills
Accounting, Financial Reporting, Budgeting, Cash Management, Internal Controls, Operations Management, Higher Education, Educational Leadership, Financial Statements, Budgets, General Ledger, Management, Accounts Receivable, Process Improvement, Leadership, Customer Service, Software Documentation, Visio, Financial Analysis, Accounts Payable, Finance, Business Process..., Cash Flow, System Administration, Program Management, Payroll, PeopleSoft, Microsoft Excel, Access, Analysis, Internal Audit, QuickBooks, Training, Auditing
Education
The University of Georgia 2013 — 2015
Doctor of Education (EdD), Higher Education Management
Southern Polytechnic State University 2010 — 2012
Master of Science (M.S.), Accounting, 3.4/4.0
Clark Atlanta University 1995 — 1998
Master of Public Administration (M.P.A.), Finance, 3.6/4.0
Syracuse University 1987 — 1992
Bachelor of Arts (B.A.), Economics, 3.2/4.0
Aetna October 2014 - December 2014
DHF Associates April 2012 - October 2014
Skills
Customer Service, Computers, Outlook, At Multitasking, Microsoft Office, Administrative..., Microsoft Excel, Adobe Acrobat, Photoshop, Microsoft Word, Data Entry, Writing, Research, PowerPoint, Teamwork, Time Management, Telephone Skills, Salesforce.com
Education
Chestnut Hill College 2015 — 2017
Bachelor's degree, Human Resource Management, 4.0
Montgomery County Community College 2014 — 2015
Associate of Arts and Sciences (A.A.S.), Education/Teaching of Individuals in Early Childhood Special Education Programs, 4.0
Montgomery County Community College 2011 — 2014
Associate's degree, Social Sciences, 3.6
Firemans Fund Insurance Company March 2005 - Present
Fireman's Fund Insurance Co./Allianz Group July 2000 - March 2005
Aetna March 1987 - June 2000
Skills
Salesforce.com, COBOL, JCL, Requirements Gathering, SDLC, Business Analysis, Requirements Analysis, SQL, Business Requirements, Visio, DB2, SharePoint, Software Documentation, Systems Analysis, Software Project...
Education
Computer Processing Institute 1986 — 1987
Computer Programming
City College of San Francisco 1978 — 1981
Associate of Science (A.S)
Aetna August 1999 - Present
Education
Cheyney University of Pennsylvania
Aetna July 2014 - Present
New York City Department of Health and Mental Hygiene January 2014 - July 2014
FCB Health February 2013 - July 2014
Harrison and Star July 2009 - February 2013
Saatchi & Saatchi Healthcare July 2007 - July 2009
Education
City University of New York-Hunter College 2011 — 2014
MPH, Epidemiology and Biostatistics
Pennsylvania State University- University Park 2003 — 2007
Aetna June 2015 - Present
Eye Candy Presentations 2014 - Present
Southwest Airlines September 2006 - June 2015
Skills
PowerPoint, Presentation Development, Keynote, Instructional Design, Photoshop, Training, Instructor-led Training, Client Presentation, Web Content, Prezi, Illustrator, Branding & Identity, SEO, SEM, Google Adwords, Bing Ad Accredited..., Google Analytics, Weebly, Customer Service
Education
Collin County Community College 2014 — 2014
Certification, Brand Management and Digital Advertising
City Colleges of Chicago-Richard J Daley College 1992 — 1994
Associate of Arts (AA), Communications
St. Laurence High School 1988 — 1992
Aetna July 2013 - Present
Q Mark Incorporated 2012 - 2013
Aetna January 2009 - September 2012
PAREXEL International May 2008 - February 2009
Preferred Nurses Inc. /Onward Healthcare October 1999 - April 2008
Baltimore Washington Medical Center December 2005 - February 2008
Anne Arundel Medical Center August 2000 - October 2004
Nurses Incorporated February 2000 - August 2003
Warwick Manor Behavioral Health August 2000 - July 2001
Skills
Healthcare, Clinical Research, Nursing, Medicaid, Training, Quality Assurance, Analysis, Management, Medical Records, Medicine, Community Outreach, Budgets, HEDIS, Healthcare Information..., Medicare, Healthcare Management, Managed Care, Medical Compliance, EMR, HIPAA
Education
Drexel University- College of Nursing 2007 — 2012
Master of Science in Nursing, Nursing Education
Drexel University- College of Nursing 2003 — 2007
Bachelor of Science in Nursing, Nursing, 4.0
Wor-Wic Community College 1998 — 2000
Advanced Diploma Nursing, Registered Nursing
Wor-Wic Community College 1998 — 1999
Licensed Practical Nursing, Licensed Practical/Vocational Nurse Training
Chesapeake College 1990 — 1993
Liberal Arts, General Studies
Aetna August 2012 - Present
Aetna August 2012 - Present
Montgomery Home Care November 2003 - August 2011
SNI Home Care November 1995 - November 2004
Skills
Clinical Research, Medical/Surgical, Home Care and Critical..., Hospitals, Medicine, BLS, Utilization Management, Home Care, Disease Management, Leadership, Case Managment, Healthcare, Patient Advocacy, Acute Care, PALS, Management, ACLS, Critical Care, Nursing, Certified Case Manager, Utilization Review, Nursing Education
Education
LIU CW Post 1982 — 1985
Master of Public Administration (MPA), Health/Health Care Administration/Management, Cum Laude
Hunter College-Bellevue School of Nursing 1973 — 1977
Critical Care Nursing
Hunter College 1973 — 1977
Bachelor of Science (BS), Nursing, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing, Cum Laude
DS Benefits Group March 2013 - Present
Wichert Insurance March 2005 - September 2009
Aetna January 1998 - December 2002
Skills
Insurance, Benefits Administration, Health Insurance, Employee Benefits, Underwriting, Life Insurance, Health Savings Accounts, Term Life Insurance, Brokers, Disability Insurance
Education
Chatham University 1989 — 1993
Bachelor of Arts (B.A.), Political Science and Government
Aetna November 2005 - Present
Skills
Customer Service, Customer Support, Client Relations Skills, Disability Insurance, Process Improvement, Implantation, FMLA, Customer Engagement, Live chat
Education
Clark College 2002 — 2004
Associate of Arts (AA), General Studies
Aetna January 2014 - Present
Coventry Health Care, an Aetna Company October 2012 - December 2013
Coventry Health Care February 2005 - October 2012
Skills
ETL, Data Warehousing, SDLC, Data Modeling, SSIS, Database Design, PL/SQL, Oracle, Informatica, Performance Tuning, AIX, Unix, Database Administration, Databases, SOA, Enterprise Architecture
Education
City University of New York City College 1994 — 1996
Master of Science (MS), Computer Science
Travelers September 2011 - Present
Aetna July 2008 - October 2011
Aetna October 2005 - July 2008
Aetna July 2003 - October 2005
Education
Clark University
Ursinus College April 2014 - Present
Norristown Area School District February 2013 - Present
5LINX Enterprises Inc. March 2011 - December 2013
Walter D. Palmer Charter School August 2012 - February 2013
The Preparatory Charter High School January 2012 - February 2013
Imani Education Circle Charter School August 2011 - June 2012
Norristown Area School District January 2009 - January 2012
CIGNA Group Insurance September 2008 - August 2011
Norristown Area High School July 2007 - December 2008
Aetna August 2006 - September 2008
Skills
Time Management, Insurance, Marketing, Risk Management, Negotiation, Sports Coaching, Underwriting, Leadership, Teaching, Employee Benefits, Public Speaking, Business Analysis, Coaching, Management, Sales, Customer Service, Strategic Planning, Training, Microsoft Office
Education
Eastern University 2010 — 2013
Master of Education (M.Ed.), Multi-Cultural Education
Drexel University 2000 — 2004
BS, Mathematics
Clark Atlanta University 1999 — 2000
Mathematics
Roxborough High School 1995 — 1999
High School Diploma, Accounting and Business/Management
Stan Malcolm Photo February 2009 - Present
Performance Vision December 1995 - Present
STEP Consortium 1991 - 2009
Aetna 1981 - 1995
Aetna Life and Casualty 1981 - 1995
United States Army Reserve September 1971 - December 1975
Education
The University of Connecticut 1975 — 1981
Ph.D.
University of Maine 1969 — 1971
M.S.
City University of New York City College 1965 — 1969
B.S.
Aetna December 2009 - Present
Sewickley Public Library October 2007 - December 2009
Allegheny West Magazine September 2008 - January 2009
Pittsburgh Airport Area Chamber of Commerce April 2008 - September 2008
Woodlands Foundation 2008 - 2008
Balboa LIfe & Casualty February 2006 - May 2006
Pittsburgh Magazine 2006 - 2006
M.D. NEWS 2006 - 2006
Skills
Editing, Microsoft Office, PowerPoint, Press Releases, Newsletters, Social Media, Writing, InDesign, Photoshop Elements, Customer Service, Social Media Marketing, Social Networking, Public Speaking
Education
Point Park University 2006 — 2008
Master's, Journalism and Mass Communication
Clarion University of Pennsylvania 2002 — 2004
Bachelor's, English
Community College of Allegheny County 1999 — 2001
Associates, Theatre Arts
Opower February 2015 - Present
Opower April 2014 - February 2015
Opower April 2012 - April 2014
Aetna June 2009 - April 2012
Hartford Medical Group January 2009 - May 2009
Aetna May 2008 - August 2008
Hartford Medical Group May 2007 - August 2008
Eastern Rehabilitation Network May 2004 - August 2008
University of Connecticut - Institute for Puerto Rican and Latino Studies October 2006 - May 2008
Skills
Visual Basic, SharePoint, MS Project, Project Management, Software Project..., SaaS, JIRA, Confluence, Resource Allocation, Agile Project Management, Project Portfolio..., SDLC, Quality Assurance, Governance, Strategy, Microsoft Project, Analytics, Agile Methodologies, Management, SOA, Program Management, Enterprise Software, Software Development, Integration, Business Analysis
Education
University of Connecticut 2005 — 2009
Bachelors of Science, Resource Economics
CIMBA 2008 — 2008
Business
Aetna March 2013 - Present
Aetna August 2000 - March 2013
John Muir Health 1995 - 2000
Skills
Health Insurance, Managed Care, Medicare, HIPAA, Provider Relations, Healthcare, Healthcare Information..., Claim, Utilization Management, Employee Benefits, Healthcare Management, Leadership, Network Development, Medicaid, Healthcare Consulting, PPO, Underwriting, Clinical Research, Nursing, Management, Disability Insurance, Insurance, Sales Management, Healthcare Industry
Education
City University of New York-Herbert H. Lehman College 1976 — 1982
RN, BSN, PHIAS PAHM, Registered Nursing/Registered Nurse
Pacific Coast Attorney Services March 2015 - Present
OnCourse Learning (ProSchools, Inc.) 2015 - 2015
Aetna October 2014 - November 2014
OnCourse Learning (ProSchools, Inc.) May 2012 - October 2014
Lands' End April 2008 - October 2013
Gifts From Afar June 2001 - January 2010
Skills
Customer Satisfaction, Customer Service, Sales, Sales Management, Microsoft Excel, Outlook, Sales Process, Retail, Microsoft Word
Education
Portland State University 2002 — 2005
Bachelor of Arts, Foreign Languages, Literatures, and Linguistics (Spanish and German)
Clackamas Community College 2000 — 2002
Prerequisite Education, German, Chemistry, English Literature, Technical Writing
Rex Putnam High School 1996 — 2000
Diploma, Foreign Languages, Music, Science
Erie Insurance Group January 2011 - Present
The Hartford June 2004 - December 2010
The Hartford January 2003 - June 2004
The Hartford July 1996 - January 2003
Zurich Insurance Company Ltd. July 1991 - July 1996
Aetna July 1989 - July 1991
Skills
PA Licensed Property &..., Certified Insurance..., Insurance, Leadership, Underwriting, Property & Casualty..., Coaching Staff, Peer Mentoring, Sales Management, Strategic Leadership, Life Insurance, Annuity Sales, Sales Process, Process Management, Legal Liability, Sales, Commercial Lines, Management, Commercial Insurance, Workers Compensation, Professional Liability, General Insurance, Risk Management, Liability, Casualty, Umbrella Insurance, Brokers, Training, D&O, Claims Management, Coaching
Education
Clarion University of Pennsylvania 1985 — 1989
Bachelor of Science (BS), Finance, General
Randstad USA April 2015 - Present
Laurel Springs School September 2011 - March 2015
Merion Matters / ADVANCE August 2004 - May 2011
Merion Publications Inc./ADVANCE September 1999 - July 2004
Merion Publications, Inc./ADVANCE July 1997 - August 1999
Aetna June 1995 - June 1997
Skills
Leadership, Account Management, Social Media Marketing, CRM, Marketing, Management, Training, Strategy, Marketing Strategy, Educational Consulting
Education
Chestnut Hill College 1991 — 1995
BS Sociology
Aetna January 2014 - Present
Aetna August 2012 - December 2013
Project & Staff Interim Management 2008 - August 2012
SiriusXM Satellite Radio 2002 - 2007
Nick-at-Nite TV Land 2000 - 2002
Nickelodeon 1998 - 2000
Nickelodeon 1994 - 1997
Early Experience 1984 - 1993
Skills
Awareness/Usage, Brand Equity, Communication..., Concept/Product Market..., Satisfaction & Loyalty, Segmentation, Target Identification, Trends, Market Research, Analytics, Satisfaction, Quantitative Research, Marketing Research, Customer Insight
Education
City University of New York-Hunter College
MS, Social Research
William Paterson University of New Jersey
BA, Sociology
Terra Verde Services April 2014 - Present
Aetna September 2013 - February 2014
Coventry Health Care February 2013 - September 2013
Coventry Health Care October 2011 - February 2013
ISD 192 August 2006 - June 2011
Wells Fargo Services Company 2000 - 2004
Leonard, Street and Deinard 1997 - 1998
IGAK-DLZ 1994 - 1997
Skills
Disaster Recovery, Information Security, Active Directory, HIPAA, Vulnerability Management, Operating Systems, Networking, SIEM, Nessus, Computer Security, System Administration, Information Technology, Troubleshooting, Computer Forensics
Education
City University of Bellevue Washington 1991 — 1994
Bachelor of Science, Business Administration
City University of Seattle
Bachelor of Science (B.S.), Business Administration and Management, General
Travelers September 2009 - Present
Travelers February 2002 - September 2009
Travelers Insurance 1996 - 2002
Aetna 1990 - 1996
Skills
Commercial Lines, Underwriting, Team Building, Property & Casualty..., Management, Insurance, Commercial Insurance, Liability, Public Speaking, General Insurance, Workers Compensation, Casualty, Umbrella Insurance, Claim, Legal Liability, Professional Liability, Casualty Insurance, Brokers
Education
Clarion University of Pennsylvania 1986 — 1990
Bachelor of Science (B.S.), Business Administration and Management (Marketing concentration)
Aetna May 2014 - Present
Aetna 2014 - Present
Morehouse School of Medicine 2013 - Present
WellCare - Georgia 2012 - Present
WellPoint, Inc 2003 - 2012
Kaiser Permanente 1998 - 2003
Skills
Utilization Management, Care Management, Medical Management, Medicaid, Disease Management, Managed Care, Healthcare Management, Management, Patient Safety, HIPAA, Healthcare Information..., Provider Relations, Medicare, Medicine, Healthcare, Data Analysis, NCQA, Strategy, Utilization Review, EHR, Health Insurance, Case Managment, Pharmacy, Public Health, Credentialing, Leadership, Health Education, HMO, Accreditation, Pharmacy Benefit..., Health Policy, HEDIS, EMR, Healthcare Industry, Program Development, Medicaid Managed Care, Physicians, Hospitals, Internal Medicine, Network Development, Healthcare Consulting, PPO, Inpatient, Long-term Care, Physician Relations, Quality Improvement, Medicare Part D, Home Care, Health Care Reform, Case Management
Education
AHIP Leadership Program
Certified Healthcare Insurance Executive (CHIE), Health Insurance
City University of New York City College
BS, Speech Pathology & Audiology
Kennesaw State University - Michael J. Coles College of Business
MBA, Business
Mount Sinai School of Medicine of New York University
MD, Medicine
Aetna September 2014 - Present
Aetna March 2014 - September 2014
Coventry Health Care August 2011 - March 2014
Coventry Health Care July 2007 - July 2011
Quality Insights of Pennsylvania July 2005 - July 2007
University of Pittsburgh 2004 - 2005
Skills
Data Analysis, Healthcare Information..., SAS, Data Warehousing, Access, SQL, Medicare, Medicaid, HEDIS, Project Management, Statistics, Visio, Health Insurance, Microsoft SQL Server, Data Mining, Databases, Statistical Modeling, Business Analysis, Healthcare, Software Documentation, Business Intelligence, Process Improvement, Health Policy, Program Management, Visual Basic, Informatics, HIPAA, Healthcare Analytics, SAS programming
Education
Clarion University of Pennsylvania 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Pittsburgh 2003 — 2005
MS, Biostatistics
University of Pittsburgh 1998 — 2003
BS, Industrial Engineering
IBM Global Technology Services December 2007 - Present
Bridgewater Associates 2012 - 2013
XL Global Services August 2005 - December 2007
ING Investment Management September 2004 - July 2005
Oxford Health Plans 1997 - 2004
Aonix 1997 - 1997
Cendant Inc. 1996 - 1997
Blue Cross Blue Shield of CT 1989 - 1997
Aetna 1985 - 1989
Skills
Business Continuity, Disaster Recovery, Risk, Risk Mitigation, HIPAA, Risk Management, ITIL, Program Management, Governance, Change Management, Compliance, Healthcare, Emergency Management, Management Consulting, Incident Management, Business Continuity..., IT Audit, Risk Assessment, Management, Vendor Management, IT Strategy, Leadership, Virtualization, Financial Risk, Enterprise Architecture, Data Center, IT Management, Sarbanes-Oxley Act, Unix, PMO, IT Service Management, Information Security, Business Process, Outsourcing, Business Transformation, Business Process..., SDLC, IT Operations, Integration, Business Analysis, PMP, Project Portfolio..., Information Technology, Business Intelligence, SAN, Cloud Computing, IT Outsourcing, Enterprise Software
Education
Yale University 1979 — 1981
M.Div., Religion, Psychology
Clark University 1974 — 1977
BA, Philosophy
Aetna June 2012 - Present
Knights of Pythias 1990 - Present
SEIU Local 32BJ December 2011 - March 2012
Merrill Lynch July 2011 - December 2011
Coleman Research Group October 2009 - January 2011
IBM June 1997 - April 2009
Aetna April 2005 - December 2008
UPS June 1997 - March 2005
PricewaterhouseCoopers LLP 1999 - 2001
Pathmark Stores, Inc. January 1986 - May 1997
Skills
Diagramming, Gap Analysis, SDLC, Documentation, Process Mapping, Business Analysis, Business Process, Requirements Gathering, Requirements Management, Requirements..., Testing, User Acceptance Testing, Use Case Analysis, Software Documentation, Business Process Mapping, Requirements Analysis, Requirement..., Business Process..., Management, Business Process Design, Data Modeling, Solution Architecture, Quality Assurance, Databases, Business Requirements, Process Improvement, CRM, SQL, Analysis, Project Management, Data Analysis, Visio, Software Project..., Waterfall, Test Planning
Education
Monmouth University 1984 — 1985
Computer Science
City University of New York-Brooklyn College 1979 — 1981
Computer Science
University at Albany, SUNY 1974 — 1978
BS, Biology
Aetna July 2013 - Present
Palo Alto Medical Foundation July 2012 - June 2013
Actelion September 2009 - May 2012
Qualishealth September 2002 - September 2009
MidMichigan Medical Center September 1997 - August 1999
Palo Alto Medical Foundation September 1996 - March 1997
MidMichigan Health November 1993 - March 1996
Skills
Healthcare Management, Managed Care, Clinical Research, Nursing, Healthcare, Hospitals, Critical Care
Education
Grand Canyon University 2015 — 2016
RN to BSN, Nursing
City College of San Francisco
Associate of Science (A.S.), Registered Nursing/Registered Nurse
West End Associates Consulting, LLC June 2002 - Present
WellPoint 2005 - 2008
Medscape - Medicalogic 2001 - 2002
Aetna 1993 - 2001
CIGNA Healthcare 1990 - 1993
CIGNA 1990 - 1993
Equicor, Inc 1986 - 1990
Equitable Life Assurance 1975 - 1986
Skills
Health Insurance, Healthcare, Health Policy, Healthcare Information..., Medicare, Managed Care, Vendor Management, HIPAA, SDLC, Process Improvement, Medicaid, Business Analysis, Provider Relations, EMR, Strategic Planning, Healthcare Management, Insurance, EHR, IT Strategy, Visio, Team Building, Healthcare Consulting, Strategy, Hospitals, Program Management, Informatics, Physicians, Employee Benefits, Executive Management, Practice Management, Disease Management, Performance Improvement, Software Documentation, Data Analysis, Leadership
Education
New York University - Leonard N. Stern School of Business 1978 — 1982
MBA, Finance and Management
Clark University 1967 — 1971
BA, Psychology
Aetna May 2013 - Present
Coventry Health Care April 1998 - Present
Concentra Inc 1998 - 2007
J.Baker 1993 - 1998
Education
Chernivci National 'Juriy Fedkovyc' University 1985 — 1989
Engineering
Aetna June 2001 - Present
Kraussdale Alpacas April 2002 - Present
Dun and Bradstreet June 1991 - October 1993
Pine Brook Productions 1985 - 1989
Skills
Process Improvement, Business Process, Project Management, Requirements Analysis, Program Management, Software Documentation, Quality Assurance, SDLC, Visio, PowerPoint, Cross-functional Team..., Team Building, Agile Methodologies, Strategic Planning, Integration, Business Analysis
Education
Drexel University 2000 — 2001
Web Design
Kutztown University of Pennsylvania 1981 — 1983
BS, Communications/TV Production
Clarion University of Pennsylvania 1979 — 1981
Communications
Perkiomen School 1975 — 1979
College Prepartory
Aetna July 2010 - Present
Aetna June 2006 - July 2010
K&R Law Group LLP July 1996 - June 2006
Macro International August 1994 - June 1996
Skills
Medicaid, Litigation Management, Corporate Law, Arbitration, Health Law, Privacy Law, Mergers, Joint Ventures, Licensing, Appeals, Civil Litigation, Claim, Claims Management, Commercial Litigation, Corporate Governance, Dispute Resolution, Due Diligence, Employment Law, HMO, Health Care Reform, Health Insurance, Healthcare Consulting, Health Policy, Healthcare Industry, Insurance, Insurance Law, Intellectual Property, Legal Compliance, Legal Research, Legal Writing, Litigation, Managed Care, Mediation, Medicare, Medical Compliance, Mergers & Acquisitions, Provider Relations, Regulations
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1991 — 1994
J.D., Law
University of Southern California 1986 — 1990
B.A., Cinema-Television
Tarkington School of Excellence August 2014 - Present
Aetna June 2007 - December 2009
Skills
Outlook, Microsoft Office, Microsoft Excel, Underwriting, Health Insurance, Disability Insurance, Leadership, Financial Analysis, Customer Service, PowerPoint, Microsoft Word
Education
Chicago State University 2006 — 2010
B.S., Management
Concordia University-River Forest
Master of Business Administration (MBA)
Aetna October 1986 - Present
Skills
Health Insurance, Insurance, Network Development, Leadership, Customer Service, Strategic Planning, Project Management, Employee Benefits, Budget Process, Interviews, Nonprofits, Management, New Business Development, Office Management, Quality Assurance, Disaster Recovery, Theatre, Claims Handling, Client Liaison, Liaison, Musical Theatre, Non-profit Volunteer, Systems Analysis, System Administration, Fundraising, Managed Care, Business Analysis, Team Building, Change Management, Process Improvement, Vendor Management, Non-profit Volunteering, Volunteer Management, Event Planning
Education
Clarion University of Pennsylvania
Performing Art, Voice and Business
Aetna July 2015 - Present
Aetna April 2014 - Present
Aetna April 2013 - April 2014
CIGNA February 2010 - March 2013
CIGNA Healthcare January 2006 - February 2010
CIGNA Healthcare August 2003 - January 2006
CIGNA Healthcare May 2001 - August 2003
Digital Equipment Corporation August 1991 - June 1994
Digital Equipment Corporation June 1988 - August 1991
Skills
Strategy, Cross-functional Team..., Management, Change Management, Process Improvement, Leadership, Project Management, Financial Analysis, Health Insurance, Strategic Planning, Business Process...
Education
Clark University 1989 — 1995
Masters, Business Administration
Tufts University 1984 — 1988
Bachelor of Arts (B.A.), Economics
LiquidHub March 2011 - Present
Independence Blue Cross September 2005 - June 2011
Aetna 2000 - 2005
The Matrix Organization 1985 - 1997
Education
Villanova University
MS, Computer Science
Chestnut Hill College 1973 — 1977
BS, Math
Blue Cross of Northeastern PA May 2009 - Present
Blue Cross of Northeastern PA May 2006 - May 2009
Blue Cross of Northeastern Pennsylvania September 2005 - May 2006
Independence Blue Cross November 2001 - September 2005
Aetna 1995 - 2001
Skills
Change Leadership, Leadership Development, Operational Excellence, Continuous Improvement, Vendor Relations, Claims, Claims Management, HIPAA, Health Insurance, Call Center, Team Building, Strategic Planning, Organizational..., Budgeting, Claim, Healthcare, Leadership, Training, Policy, Risk Management, Insurance, Process Improvement, Call Centers, Program Management, Coaching, Change Management, Vendor Management, Medicare, Quality Assurance, Managed Care, Executive Management, Analysis, Business Process..., Disease Management, Medicaid, Utilization Management, Performance Management, Workers Compensation, HMO, Software Documentation, Benefits Administration, Health Policy, Underwriting, Quality Improvement, Provider Relations, Healthcare Information...
Education
Dale Carnegie 1989 — 1989
Leadership, Change Management
City University of New York-Hunter College 1972 — 1976
BA, Sociology and Education
Inspectrology January 2012 - Present
Thermo Fisher Scientific July 2010 - January 2012
Thermo Fisher Scientific May 2006 - July 2010
IVS/Schlumberger/Soluris 1996 - 2006
Kevex Instruments 1995 - 1996
Noran Instruments 1992 - 1995
Rohm&Haas 1989 - 1992
EMSL Analytical, Inc 1987 - 1989
Aetna 1985 - 1987
Skills
XRF, Measurements, Materials Science, Analytical Chemistry, R&D, Semiconductors, Spectroscopy, Product Development, Instrumentation, Chemistry, Materials, Metrology, Optics, Product Marketing, Scanning Electron..., Semiconductor Industry, Testing, Thin Films, Manufacturing, Product Management
Education
Chestnut Hill College 1989 — 1990
Organic Chemistry
Emory University 1984 — 1985
Geology
Dickinson College 1980 — 1984
BS, Geology
Itron August 2011 - Present
PHI June 2010 - August 2011
AETNA 2004 - 2008
Aetna 2004 - 2008
AT&T May 1987 - July 2000
Skills
Requirements Analysis, Project Management, Requirements Gathering, Software Project..., Integration, SDLC, Business Analysis, Testing
Education
City University of New York City College
MS CS, Computer Science
City University of New York City College
BS EE, Electrical Engineering
Healthcare Performance Advisors November 2014 - Present
GE Healthcare Partners January 2014 - March 2015
Aetna February 2012 - January 2014
Resurrection Health Care November 2010 - February 2012
The Camden Group June 2009 - November 2010
Huron Consulting Group January 2006 - May 2009
Wellspring Partners January 2006 - May 2009
TriBrook Healthcare Consultants June 2002 - January 2006
Arthur Andersen, LLP January 2001 - June 2002
PricewaterhouseCoopers 1998 - 2001
Skills
Hospital Operations, Healthcare Management, Hospitals, Healthcare, Business Process..., Performance Improvement, Process Improvement, Mergers, Performance Management, Organizational..., Restructuring, Management Consulting, Change Management, Non-profits, Revenue Cycle, Business Planning, Quality Improvement, Consulting, Leadership, Recruiting, Project Planning, Analysis, Management, Start-ups, Mergers & Acquisitions, Nonprofits, HIPAA, Project Management, Healthcare Consulting, Training, EHR, Strategy, Healthcare Information..., Strategic Planning, EMR, Physicians, Budgets, Healthcare Industry, Executive Management
Education
Northwestern University - Kellogg School of Management 1995 — 1997
MBA, Healthcare Administration, Operations, Organizational Behavior, Marketing
Loyola University of Chicago 1987 — 1989
B.A., English
Chicago Medical School at Rosalind Franklin U-Med & Science 1985 — 1987
M.S. (Coursework), Clinical Psychology
Loyola University of Chicago 1980 — 1985
B.S., Psychology
Fenwick 1976 — 1980
Blue Shield of California November 2014 - Present
Aetna November 2013 - August 2014
MetLife June 2007 - November 2013
Young & Rubicam 2003 - 2007
Skills
Integrated Marketing, Digital Marketing, Advertising, Marketing Communications, Interactive Marketing, Digital Strategy, Online Advertising, Direct Marketing, Media Planning, Marketing Strategy, Social Media Marketing, Creative Strategy, Brand Management, Creative Direction, Strategic Communications, Marketing, B2B, Corporate Branding
Education
City University of New York 2002 — 2004
Bachelor of Science, CUNY BA Program, Advertising and Public Relations
American Management Association
Advanced course in Strategic Marketing
Aetna June 2011 - July 2013
AT&T February 2011 - May 2011
CIGNA June 2009 - June 2010
CIGNA June 2009 - June 2010
Sound Business Solutions June 2009 - June 2010
MassMutual Financial Group July 2007 - May 2009
Site: Mass Mutual July 2007 - May 2009
Site: Mass Mutual July 2007 - May 2009
Citigroup Venture Capital March 2007 - June 2007
KeyTeck Staffing March 2007 - June 2007
Skills
EJB, DB2, COBOL, SDLC, Business Analysis, CICS, Fileaid, Consulting, SQL, VSAM, z/OS, Mainframe, JCL
Education
City University of New York City College 1981 — 1986
BS, Computer Science
THE CITY COLLEGE OF NEW YORK
Bachelor of Science, Computer Science
THE CITY COLLEGE OF NEW YORK
Bachelor of Science, Computer Science
RETIRED April 2015 - Present
Aetna March 2012 - March 2015
American Express 2009 - 2010
OfficeMax 2001 - 2009
eSentia (...Covansys, CBSI, Costello) 1996 - 2001
Centel 1982 - 1995
Clark Equipment 1980 - 1982
ICG Railroad 1978 - 1980
Skills
J2EE, Java
Education
Chicago State University
BS, Mathematics
University of Illinois at Chicago
Compass Group North America May 2015 - Present
New York State Department of Health February 2015 - May 2015
Healthfirst August 2014 - November 2014
Aramark September 2013 - May 2014
Great Performances December 2008 - September 2013
Mizuho Bank May 2005 - August 2008
Aetna August 2004 - May 2005
Skills
SPSS, SAS, Genesis Nutrition..., Nutrition Pro Software, Research, Teaching, Program Development, Event Planning, Program Evaluation, Public Speaking, Nonprofits, Grant Writing, Community Outreach, Microsoft Office, Social Media, Public Health, PowerPoint, Microsoft Excel
Education
City University of New York-Hunter College 2013 — 2015
Master’s Degree, Public Health Nutrition
City University of New York-Hunter College 2008 — 2011
Didactic Program in Dietetics (DPD), Dietetics/Dietitian
Trinity College-Hartford 2000 — 2005
Bachelor's Degree, Applied Mathematics
Trinity College-Hartford 2000 — 2005
Bachelor's Degree, Religion/Religious Studies
Marshall Fields May Company Macy's 1997 - Present
Temporary Medical Agency 1988 - 1997
Aetna 1994 - 1995
Rush University Medical Center Orthorpic Offices 1994 - 1995
South Shore Medical Center 1976 - 1980
Skills
Customer Service, Front Office, Customer Relations, Phone Skills, People Skills, Medical Records, Filing, Computer Proficiency, Sales, Data Entry, Leadership, Training, Strategic Planning, Organizational..., Time Management, Patient Education, Patient Safety, Medical Education
Education
City Colleges of Chicago-Kennedy-King College 1983 — 1985
Associate of Arts and Sciences (A.A.S.), Medical, A & B
Chicago State University 1980 — 1983
3 years, Family Practice Nurse/Nursing, A&B
The Bryman School of Chicago 1975 — 1976
DIPLOMA CERTFICATE, Medical/Clinical Assistant, A
Teledata Communications, Inc. September 2013 - Present
CA Technologies July 2012 - June 2013
Aetna December 2011 - June 2012
Verizon November 2009 - November 2011
Sprint September 2008 - October 2009
NYSE Euronext June 2006 - August 2008
Skills
Business Strategy, Social Media, SQL, Business Development, Java, Integration, QA Engineering, Manual Testing, Automated Software..., ALM (Applications..., HP interactive Testing..., Windows, Strategic Planning, Negotiation, Team Leadership, Finance, Accounting,..., Offshore Resource..., Unix, SDLC, Business Analysis, Test Automation
Education
City University of New York-Herbert H. Lehman College
University of Dhaka, Bangladesh
Aetna May 2010 - Present
Lifestyle Changes Nutrition Counseling Center June 2004 - Present
Evergreen Commons Nursing Home March 2009 - May 2010
Seton Health September 2005 - February 2009
Staten Island University Hospital September 2004 - August 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Education, Diabetes Management, Weight Loss Coaching, Nutritional Counseling, Nutrition Education, Sports Nutrition, Coaching
Education
City University of New York-Hunter College 2002 — 2004
Bachelor of Science (BS), Nutrition Sciences
National Certified Board for Diabetes Educators
CDE, Diabetes Management
iN Demand June 2010 - January 2013
iN DEMAND June 2009 - June 2010
iN DEMAND April 2006 - June 2009
iN DEMAND April 2004 - April 2006
iN DEMAND April 2003 - April 2004
iN DEMAND January 2001 - April 2003
Aetna June 1998 - June 2000
Nylcare Health Plans January 1998 - June 1998
New York Life Insurance Company January 1996 - January 1998
NYC Dept of Labor TOP Program Attorney General Office January 1994 - June 1994
Skills
Digital Media, Royalties, Accounting, Auditing, Social Media, New Media, Television, Broadcast, Entertainment, Strategic Partnerships, Budgets, Microsoft Excel, Social Media Marketing, Microsoft Office
Education
Hunter College
Aetna June 1979 - Present
Education
Charter Oak State College
Business Administration and Management, General
Aetna May 2015 - Present
Mercy Maricopa Integrated Care March 2014 - Present
Southwest Network June 2006 - November 2009
Southwest Behavioral Health Services November 2004 - June 2006
Skills
Healthcare, Healthcare Management, Case Managment, Clinical Research, Mental Health, Medical Terminology, Behavioral Health, Treatment, Medicaid, Medical Records, HIPAA, Managed Care, Social Services, Crisis Intervention, Healthcare Information..., Training, Case Management Services, Case Management
Education
University of Phoenix 2004 — 2006
MBA, Health Care Management
John Jay College of Criminal Justice 1998 — 2001
Forensic Psychology
Abramson Center January 2013 - Present
Abramson Center January 2012 - Present
Abramson Center June 2007 - Present
Abramson Center 2007 - Present
Aetna 1983 - 1993
Skills
Coaching, Strategic Planning, Leadership Development, Research, Public Speaking, Teaching, Writing, Organizational..., Team Management, Event Management, Team Building, Mentoring, Staff Development, Change Management, Psychotherapy, Therapists, Adolescents, Marketing, Nonprofits
Education
Philadelphia College of Osteopathic Medicine 2000 — 2007
Psy.D., Clinical Psychology
Chestnut Hill College 1997 — 2000
MS Counseling, Counseling Psychology
Penn State University 1991 — 1993
MS Management, Health Care
Temple University - Fox School of Business and Management 1979 — 1983
BS Business, Business
Aetna December 2003 - Present
Education
Charter Oak State College
B.S, BS Health Care Administration
First Advantage September 1997 - Present
Aetna 1991 - 1997
Skills
Salesforce.com, Solution Selling, Sales Process, Account Management, Talent Acquisition, Applicant Tracking..., SaaS, Customer Satisfaction, Enterprise Software, Lead Generation, Direct Sales, CRM, Customer Retention, Sales Presentations, Cold Calling, Selling, Recruiting, Background Checks, Sales
Education
University of Michigan 1971 — 1973
MSW
Clark University 1968 — 1971
Bachelor's Degree, Psychology
Brookline High School
Brookline High School
Brookline High School
Brookline High School
Aetna April 2006 - Present
Aetna April 2006 - November 2008
MV Transportation February 2003 - April 2006
Skills
Insurance, Financial Analysis, Employee Benefits, Financial Reporting, Accounting, Hyperion Enterprise, Access, Process Improvement, Sarbanes-Oxley Act
Education
Clark Atlanta University 1999 — 2002
Bachelor of Arts (B.A.), Accounting
Aetna March 2012 - Present
Aetna December 2006 - March 2012
Childrens Healthcare Of Atlanta August 1990 - June 1997
Skills
Health Insurance, Medicare, Managed Care, Insurance, HMO, PPO, Patient Education, Motivational..., Pediatric Healthcare /...
Education
Georgia State University 1995 — 1997
MS, Nursing
Hunter College 1979 — 1983
Bachelor of Science, Nursing, Magna Cum Laude
East Hartford Public Schools 2010 - Present
Hartford Communities That Care February 2004 - June 2007
Aetna October 1984 - March 2000
Skills
Teaching, Public Speaking, Microsoft Office
Education
Cheyney University of Pennsylvania 1979 — 1983
B.S. B. A, Marketing, 3.4
The Trinity Group January 2003 - Present
Univ. of Penn April 1999 - June 2003
Aetna January 1983 - July 1990
Skills
Business Strategy, Project Management, Strategic Planning, Program Management, Leadership Development, Marketing Strategy, Public Speaking, Team Leadership, Leadership, Social Media, Marketing, Social Networking, Customer Service, Fundraising, Training, Small Business, Team Building
Education
Kaplan University 2012 — 2015
Graduate Studies, Entrepreneurship/Entrepreneurial Studies
Univ.of Penn 1999 — 2003
Computer Science
Cheyney University of Pennsylvania 1971 — 1975
BSBA, Accounting/ Small Business Management
Aetna October 2004 - Present
Aetna November 1998 - Present
Aetna April 2003 - October 2004
Aetna November 1998 - April 2003
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint
Education
Cheonggang Academy
Park University
Social Psychology
Park University
Bachelor of Science, Social Psychology
The Ohio State University
Social Psychology
Aetna June 2014 - Present
Aetna June 2010 - June 2014
PRC, LLC September 2007 - May 2010
Home Depot, Office Depot, Lowes November 2004 - August 2007
SunGard May 2004 - October 2004
Loyalhanna Care Center June 2003 - April 2004
Presbyterian Medical Center of Washington May 2001 - May 2003
Blattner Brunner April 2000 - April 2001
CS&O May 1999 - March 2000
Software Engineering Institute January 1989 - April 1999
Skills
Health Insurance, Insurance, Provider Relations, Claim, HMO, Medicare, PPO
Education
Clarion University of Pennsylvania
BS, MS, Library and Information Science
University of Pittsburgh
MLS, Information Science
Boeing August 2015 - Present
Boeing November 2012 - August 2015
Express Scripts February 2006 - September 2012
Express Scripts February 2005 - January 2006
Express Scripts March 2001 - February 2005
Express Scripts July 1999 - February 2001
Express Scripts April 1997 - June 1999
Aetna November 1994 - April 1997
Skills
Account Management, Project Management, Data Analysis, Client Liaison, Customer Satisfaction, Financial Reporting, Building Relationships, Cross-functional Team..., Business Development, Delivering Results, Program Management, Problem Solving, Strategic Planning, Fast Paced Environment, Leadership, Business Analysis, Industrial Engineering, Root Cause Analysis, Continuous Improvement, Business Process..., CRM, Process Improvement
Education
City University of Seattle 2013 — 2014
Project Management Certificate, Project Management
University of St. Thomas 2001 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Minnesota-Twin Cities 1986 — 1990
Bachelor of Applied Science (BASc), Technical and Scientific Communication/Forestry
Aetna May 2013 - March 2014
First Health a Coventry Health Care, Inc. July 2005 - May 2013
First Health April 2002 - June 2005
First Health September 1999 - March 2002
Education
Chicago State University 2005 — 2008
Bachelor's degree, Accounting
Aetna September 2014 - Present
Standard Insurance Company July 2014 - September 2014
The Standard May 2007 - July 2014
The Standard November 2003 - May 2007
The Standard September 1999 - November 2003
Skills
Software Documentation, Training, Leadership, Employee Benefits, Human Resources, Management, Analysis, Time Management, Recruiting
Education
Apollo College
Clark College
Linn-Benton Community College
Portland State University
Aetna October 2013 - Present
Aetna October 2012 - September 2013
Daily Herald July 2004 - September 2012
Chicago Tribune Media Group June 2009 - September 2009
Education
Dartmouth College 2008 — 2012
Bachelor's Degree
Choate Rosemary Hall 2006 — 2008
Aetna March 2013 - Present
Skills
HIPAA, ICD-9, Medical Terminology, Healthcare, Medical Records, EMR, Hospitals, Medical Coding, Healthcare Management, CPT, Cpr Certified, Data Entry, Epic Systems, Customer Service, Vital Signs, Microsoft Office, Appointment Scheduling, Microsoft Word, Certified professional..., HEDIS, CPC
Education
Chicago State University
Aetna October 2000 - December 2013
Skills
Employee Benefits, Benefits Administration, Performance Management, Succession Planning, Workforce Planning, Employee Engagement, Employee Relations, HR Consulting, HRIS, Deferred Compensation, Talent Acquisition, Health Insurance, Onboarding, Organizational Design, Organizational..., Performance Improvement, Change Management, Employee Training, Personnel Management, Leadership, Human Resources, Leadership Development, College Recruiting, Process Improvement, Management, Applicant Tracking..., Organizational..., Recruiting, Executive Coaching, FMLA, Career Development, HR Policies, Interviews, New Hire Orientations, Executive Search, Strategy, Training
Education
Claremont Graduate School 1982 — 1984
Master of Arts (M.A.), Political Science and Government
Rockford College 1979 — 1982
Bachelor of Arts (B.A.), Political Science
Aetna 2010 - 2012
Aetna 2001 - 2010
BlueCross BlueShield of Tennessee 1999 - 2001
BlueCross BlueShield of Tennessee 1998 - 1999
BlueCross BlueShield of Tennessee 1997 - 1998
Skills
Program Management, Project Management, Strategic Planning, Operations Management, Presentations, Conflict Resolution, Team Building, Team Leadership, Coaching, Mentoring Of Staff, Health Insurance, Disability Insurance, Group Insurance, Customer Service, Customer Satisfaction, Business Process..., Vision, Interpersonal Skill, Accountability, Influence Others, Process Excellence, Medical Terminology, Communication Skills, Claims Management, Medicaid, Workers Compensation, Legal Research, Legal Assistance, Technical Writing, Legal Writing, PowerPoint, Visio, Microsoft Excel, Microsoft Word, Insurance, Underwriting, Vendor Management, Medicare, Employee Benefits, Managed Care, HIPAA, Leadership, Training, Benefits Administration, Healthcare
Education
University of Tennesseee 1988 — 1996
Bachelor of Science (BS), Economics
Chattanooga State Community College 1984 — 1988
Associate of Science (AS), Legal Administrative Assistant/Secretary
Aetna March 2014 - Present
Aetna April 2013 - Present
Coventry Health Care, an Aetna Company January 2002 - December 2013
Skills
Outlook, Appointment Scheduling, Event Planning, Microsoft Project, Event Management, Federal Government, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Health Insurance, Healthcare, Data Entry, English, Data Analysis, Process Improvement, Employee Benefits, Strategic Planning, Medicare, Team Building
Education
City University of New York-Brooklyn College
Paralegal Certification, Legal Assistant/Paralegal
Health Advocate May 2013 - Present
Aetna 2002 - February 2013
Prudential Financial 1987 - 1999
Skills
Leadership, Negotiation, Communication, Process Improvement, Integration, Provider Relations, ppo, Insurance, Healthcare, Claim, PPO, Employee Benefits, Medicare, Dentistry, Medicaid, HIPAA
Education
Chestnut Hill College
Mathematics
Aetna May 2015 - Present
Coventry Health Care 2013 - 2013
PHEAA March 2011 - April 2012
Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Data Entry, Access, Loans, Call Centers, Telephone Skills, Direct Patient Care, Team Leadership
Education
City University of New York 2004 — 2006
Registered Nursing/Registered Nurse
The Christ Hospital Health Network January 2011 - Present
The Christ Hospital Health Network January 2011 - Present
Aetna September 2006 - December 2010
Skills
Healthcare, Healthcare Management
Education
Cincinnati State Technical and Community College
The University of Southern Mississippi
Providence Health & Services September 2012 - Present
Health Net January 1994 - August 2009
Aetna August 1988 - January 1994
Skills
Computer Knowledge of..., Written and oral..., Strong analytical and..., Detailed oriented,..., Team player, Experience in..., Training of coworkers, Knowledge of ICD-9,..., Associates Degree in...
Education
Clackamas Community College 2010 — 2012
Associate's Degree in Accounting, Accounting and Finance, 3.7 grade point average (A-)
Clackamas Community College 2009 — 2012
Associate's degree in Accounting, Accounting and Finance, A-
St Paul Vo-Tech School 1972 — 1974
Business
Burnsville High School 1968 — 1971
High School Diploma, Accounting and Finance