Affiliated Computer Services
Industry: Information technology company
DescriptionAffiliated Computer Services Inc. was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texas. ACS was ranked at number 341 on the 2010 Fortune 500 list. Number of employees: 74,000 – (June 2009) Headquarters: Dallas, Texas, United States Founder: Darwin Deason Founded: 1988 Parent organization: Xerox Subsidiaries: Affiliated Computer Services International B.V.,
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Affiliated Computer Services Employees
Xerox April 2012 - Present
ACS, a Xerox Company June 2011 - April 2012
Affiliated Computer Services April 2009 - June 2011
iovation June 2007 - January 2009
Micro Power Electronics February 1999 - June 2007
Abel Health Care Network August 1995 - December 1998
AppleOne 1995 - 1995
Skills
Personnel Management, Performance Management, Employee Relations, Talent Management, Workforce Planning, Onboarding, Recruiting, Talent Acquisition, Training, Organizational..., Employee Benefits, Human Resources, HRIS, Management, New Hire Orientations, Employee Engagement, Leadership, FMLA, Interviews, Strategic Planning, Succession Planning, Benefits Administration, Deferred Compensation, HR Policies, Start-ups, Change Management, Mergers & Acquisitions, Payroll, Organizational Design, Hiring, Outsourcing, Applicant Tracking...
Education
University of Washington, Michael G. Foster School of Business 1993 — 1995
BA, Business Administration and Human Resources
North Seattle College 1991 — 1993
AA, Business
MassMutual Financial Group January 2011 - January 2012
MassMutual Financial Group May 2008 - February 2011
The Technology Group LLC 2006 - 2008
Affiliated Computer Services 2001 - 2006
Quinnipiac University 1998 - 2000
Skills
Windows Server, Security, Management, Active Directory, Solution Architecture, Disaster Recovery, System Administration, FileNet, Networking, Software Development
Education
Northeastern University 2009 — 2011
MBA, High Technology Management and Entrepreneurship
Quinnipiac University 1994 — 1998
MS, Business Management Computer Science
Rite Aid June 2013 - Present
Adaptive Integrated Methods May 2012 - July 2013
Affiliated Computer Services December 2010 - May 2012
RENT A CENTER December 2007 - July 2009
COX TARGET MEDIA INC February 2004 - December 2006
Finish Line August 2000 - August 2001
JUST FOR FEET November 1998 - January 2000
Skills
Training, Inventory Management, Management, Customer Service, Access, Logistics, Sales, Outlook, Microsoft Excel, Data Entry, SAP, Time Management
Education
Ultimate Medical Academy 2011 — 2013
Diploma, Pharmacology, 3.6
ITT Technical Institute 2009 — 2010
BS, Computer Networking and Information Securities
North Carolina Wesleyan College 1996 — 1999
N/a, Marketing, Buisness Management, Networking systems
Central Community College July 2013 - Present
Tarrant County College March 2011 - July 2013
Tarrant County College February 2009 - March 2011
Education Management Corporation September 2007 - February 2009
Coldwell Banker/Powerhouse Realty June 2005 - September 2007
Affiliated Computer Services April 2004 - June 2005
South Texas College July 2001 - March 2004
Skills
Student Affairs, Higher Education, Admissions, Staff Development, Student Financial Aid, Student Development, Adult Education, Enrollment Management, Training, Leadership, Change Management, Access, Microsoft Office, Research, Educational Leadership, Project Management, Data Analysis, Academic Advising, Distance Learning, Program Management, PeopleSoft, Management, CampusVue, Interdisciplinary..., Data Mining, SPSS, Employee Training, Strategic Planning, Visio, Academic Administration, Budgets, Datatel, Higher Education..., OS X, Team Building, Strategic Leadership, Culture Change..., Service Design &..., Organization..., Technology / System..., Training & Development, Team Building &..., Process & Productivity..., Datatel Colleague..., Ellucian Recruiter CRM, Title IX Compliance and..., Behavioral Intervention..., Student Conduct, Public Speaking, Teaching
Education
Tarleton State University 2010 — 2014
Doctor of Education (Ed.D.), Educational Leadership and Policy Studies
Colorado Technical University/Huron University 1998 — 2001
Master of Business Administration (MBA), Business Administration and Management, General, 4.0
Northern Arizona University 1990 — 1993
Bachelor of Science (B.S.), History
Dell Services September 2013 - Present
Dell July 1998 - August 2013
Perot Systems 1998 - 2009
Affiliated Computer Services September 1995 - June 1998
NYNEX Mobile Communications (AKA Verizon Wireless) February 1992 - June 1995
Skills
Data Center, Virtualization, IT Outsourcing, Vendor Management, Cloud Computing, Storage, Business Continuity, Sla, IT Strategy, HP, Managed Services, Security, Enterprise Architecture, Cisco Technologies, Troubleshooting, PMP, ITIL Certified
Education
Pace University-Pleasantville/Briarcliff Campus 1970 — 1974
Bachelor of Business Administration (BBA), Accounting and Finance
Schechinger Consultants September 2011 - Present
ACS 2009 - September 2011
Affiliated Computer Services 2009 - September 2011
Applied Research Associates January 2002 - April 2009
CompuCom June 2000 - June 2001
Computer Sciences Corporation June 1996 - May 2000
Skills
P&L Management, Integration, Mergers, Program Management, Strategic Planning, Process Improvement, Change Management, Organizational..., Contract Negotiation, Proposal Writing, Customer Relations, Risk Management, New Business Development, Operations Management, Business Strategy, Strategy Development, Team Building, Negotiation, BPO, Budgeting, Outsourcing, PMP, Executive Management, Vendor Management, Sales Management, Problem Solving, Contract Negotiations, Management Consulting, Account Management, Strategy, Management, Budgets, Customer Service, Mergers & Acquisitions, Leadership, Consulting, Entrepreneurship, Business Development, CRM, Cross-functional Team..., Business Process..., Start-ups, Business Analysis, IT Strategy, Cloud Computing, Enterprise Software, Analysis
Education
Naval Postgraduate School 1983 — 1985
MS, Information Systems Management
CSI January 2015 - Present
Tracker Products July 2013 - December 2014
Xerox May 2012 - July 2013
Affiliated Computer Services 2009 - May 2012
Skills
Software Development, Mobile Applications, Databases, Web Development, C#, Web Applications, Web Services, SQL, .NET, Troubleshooting, E-commerce, Windows, SEO, Microsoft SQL Server, MySQL, Testing, Visual Studio
Education
Northern Kentucky University 2000 — 2012
Bachelor of Science, Computer Information Technology/Computer Science
IBM January 2013 - Present
IBM October 2003 - December 2012
Affiliated Computer Services November 1999 - June 2003
Electronic Data Systems August 1988 - October 1999
Skills
Proposal Writing, RFP, Training, Team Leadership, Editing, Leadership, Technical Writing, Content Management, Coaching
Education
University of Arizona 1974 — 1978
bachelors, English, Political Science
Northern Arizona University 1973 — 1975
CUNA Mutual Group March 2012 - Present
CUNA Mutual Group September 2011 - February 2012
Affiliated Computer Services March 2005 - May 2009
Putnam Investments January 2000 - March 2005
Education
New England College 1994 — 1999
Bachelors, Business Management
Allegro Media Group December 2007 - October 2010
Allegro Media Group January 2005 - December 2007
Affiliated Computer Services January 2002 - November 2004
Skills
Contract Negotiation, Account Management, Marketing, Sales, Customer Service, Microsoft Office, Event Planning, Social Media, Social Networking, Research, Retail, Product Marketing, Email Marketing, Online Marketing, Product Launch
Education
Mt. Hood Community College 2001 — 2006
Associates, Web Design
Parkmobile USA, Inc. August 2013 - Present
Xerox HR Solutions, LLC July 2009 - March 2013
Affiliated Computer Services April 2007 - July 2009
American Express / Harbor Payments July 2004 - March 2007
Sprint e-solutions April 2000 - April 2001
AT & T April 1999 - April 2000
Metabyte 1997 - 1999
HCL Hewlett Packard Ltd May 1995 - April 1997
Datalab (I) Ltd 1992 - 1995
Skills
SDLC, Integration, Software Project..., IT Strategy, Requirements Analysis, Oracle, Enterprise Architecture, Solution Architecture, Agile Methodologies, Offshoring, Vendor Management, SQL, Unix, Cloud Computing, SOA, Program Management, Outsourcing, Business Analysis, Data Warehousing, Disaster Recovery, Testing, Microsoft SQL Server, Project Management, PMO, Team Management, Quality Assurance, Software Documentation, Change Management, Management, Business Process, Business Intelligence, Business Process...
Education
National Center for Software Development (NCST) 1995 — 2006
PGDST, Computer Science
Mumbai University 1995 — 1997
MBA, Human Resources Development
National Center for Software Development (NCST) 1994 — 1995
CCST, Computer Science
National Institute of Technology Surat 1988 — 1992
Bachelor of Engineering, Electronics and Telecommunications
South Gujarat University 1988 — 1992
Bachelor of Engineering, Electronics and Telecommunications
RL Canning October 2012 - Present
Borough of Tuckerton January 2011 - December 2014
Virtustream April 2010 - February 2012
Affiliated Computer Services January 2005 - February 2010
Chubb & Sons, Warren New Jersey May 1999 - December 2004
Litton Special Devices 1981 - 1992
Skills
Data Center, Cloud Computing, Virtualization, Servers, Windows Server, Active Directory, Disaster Recovery, SaaS, IT Strategy, ITIL, IT Management, Change Management, Security, Operating Systems, VMware ESX, VMware, Hardware
Education
Penn State University
Information Technology
Saint Joseph's University
Business Managment
Charles Armstrong Investments August 2013 - October 2014
Walgreens February 2011 - March 2012
Affiliated Computer Services January 2010 - January 2011
The Greenery May 2008 - October 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Team Motivation, Inventory Control, Retail, Customer Service, Inventory Management, Merchandising, Store Management, Visual Merchandising, Cashiering, Store Operations, Accounts Payable, Accounts Receivable, Project Management, Project Planning, Retail Sales
Education
New Mexico Military Institute 2007 — 2009
Associate of Arts (A.A.), Criminal Justice and Corrections
School For Integrated Achademics and Technology 2005 — 2006
High School Diploma, General Studies
IBM February 2015 - Present
Fordham University January 2013 - Present
Adaptive Solutions, Inc. 2011 - October 2014
IBM 2009 - 2011
IBM 2006 - 2008
Affiliated Computer Services 2003 - 2006
JP Morgan Chase (via Tiger Information Systems, Inc.) 1999 - 2002
Tiger Information Systems 1997 - 2002
Skills
Business Intelligence, Cognos, OLAP, MDX, QlikView Development, Curriculum Development..., Training Delivery..., Business Intelligence..., Business Analytics, Cognos Certified, Pre-sales, Technical Presentations, Sales Presentations, ITIL Certified, Microsft Office..., Microsoft Certified..., Microsoft SQL Server, SQL, Oracle, Windows, Software Documentation, Data Integration, Project Delivery, Agile Project Management, Software Development, Software Design, Software Installation, Quality Management, VBA, ADO, C++, Java, Perl Script, LAMP, Aptana, Graphics Software, Desktop Publishing, Word Processing, Data Mining, Enterprise Software, Microsoft Office, SDLC, SOA, Strategy, Business Analysis, Leadership, Management, Databases
Education
New York University
Information Systems Engineering
Stony Brook University
Business Management
Huron Consulting Group September 2009 - Present
Aisle7 February 2008 - February 2009
Affiliated Computer Services April 2003 - January 2008
Skills
SDLC, Software Project..., PMP, Agile Methodologies, Agile Project Management, Software Consulting, MS Project, Team Leadership, Virtual Teams, Web Application Design, Software Quality..., Business Analysis, Grant Administration, Project Management, Enterprise Software, Relationship Management, Program Management, Management, Software Development, Quality Assurance, Testing, Requirements Analysis
Education
Oregon State University
B.S.
SAS April 2012 - Present
Affiliated Computer Services April 2011 - March 2012
Volt Technical Resources September 2008 - April 2011
Biogen Idec June 2006 - August 2008
Skills
Microsoft Office, Taleo, Oracle HR, PeopleSoft, Lotus Notes, Business Objects, Recruiting
Education
North Carolina Central University 2005 — 2010
Bachelor of Business Administration (BBA), Marketing; Management
Strayer University 2012 — 2013
Master of Business Administration (MBA), Marketing/Marketing Management, General
Wells Fargo February 2014 - Present
Fenestra Technologies Corporation May 2012 - February 2014
EES, LLC November 2008 - December 2010
Hughes Network Systems June 2006 - July 2008
Affiliated Computer Services July 2005 - March 2006
FPC Food Pro 2004 - 2005
IBM Global Services through Mid-Atlantic Research & Services 1997 - 1999
UCI, SAIC, CDSI, IBM, etc. 1994 - 1996
IBM Global Services 1983 - 1993
Skills
PMP, CMMI, Program Management, Requirements Analysis, Vendor Management, Software Project..., Process Improvement, MS Project, SharePoint, Project Management, Change Management, Visio, Consulting, PMO, Project Portfolio..., Integration, SDLC, VTAM, NCP, MVS, RACF, Disaster Recovery, Data Center Relocation, JCL, JES2, NJE, IBM Mainframe, Mainframe Architecture, OS/390, Trace Analysis, GTF, Mainframe Network Design, Mainframe Network..., Systems Programming, SNA, Security, TSO, ISPF, SMP/E, Software Installation, Assembly Language, Resource Management, Requirements Gathering, Agile Project Management, IT Strategy, Data Center
Education
Leadership Frederick County Class of 2014 2013 — 2014
Pace University 1990 — 1993
MS, Telecommunications
Marymount High
St. Bridgets
Sweet Briar College
BA, Psychology
Fidelity Investments 2012 - Present
Citizen Schools September 2013 - Present
Xerox 2008 - December 2012
Affiliated Computer Services 2002 - 2008
PricewaterhouseCoopers 1985 - 2001
Skills
Outsourcing, Strategic Planning, Customer Relations, P&L Management, Account Management, Employee Benefits, Mergers, Process Improvement, Forecasting, New Business Development, Healthcare, Change Management, Contract Negotiation, Sales Management, Team Building, Team Leadership, Human Resources, Strategy
Education
Northwestern University
Bachelor of Arts (B.A.), English Literature
The University of Chicago - Booth School of Business
Master of Business Administration (MBA), Finance
Genwil Business Solutions September 2011 - Present
Affiliated Computer Services March 2009 - August 2010
The Ritz-Carlton Grand Cayman May 2005 - February 2008
The Ritz-Carlton Golf & Spa Resort, Jamaica October 2000 - May 2005
Skills
Outlook, Event Management, Event Planning, Microsoft Word, Online Marketing Support, Strategic Public..., Copywriting, Social Media Marketing, Small Business Online..., Email Marketing, Team Building, Manage Client..., Outsourcing Management, Office Management, Virtual Assistance, Virtual Events, E-learning..., Video Editing, Webinar Management, Teleseminars, System Administration, Microsoft Excel, Leadership, Public Speaking, PowerPoint, Coaching, Time Management, Management Consulting, Marketing Management, Online Marketing, Entrepreneurship, Marketing, Small Business, CRM
Education
St. Stephens College - Canada 2005 — 2009
Master of Arts, Pastoral Psychology & Counselling
Nova Southeastern University 2002 — 2005
Bachelor of Science, Professional Management
University of Technology, Jamaica 1996 — 1998
Credit Diploma, Office Administration & Technology
Covenant Health March 2012 - Present
The DATA Group of Companies June 2011 - March 2012
Sherwood Park Care Centre April 2009 - June 2011
Royal Borough of Windsor and Maidenhead July 2008 - January 2009
Buckinghamshire New University January 2008 - May 2008
Affiliated Computer Services 2003 - 2007
Skills
Payroll, Customer Service, Recruiting, Accounts Receivable, Interviews, Training, Accounting, Leadership, Microsoft Excel, Strategic Planning, Management, Human Resources, Benefits Administration, Process Improvement, Employee Benefits, Policy, Time Management, Budgets
Education
Northern Alberta Institute of Technology / NAIT 2011 — 2011
PCP Certification, Payroll
Northern Caribbean University 2006 — 2008
Bachelor of Science, Business Administration
Xerox Business Services, LLC (f/k/a Affiliated Computer Services) March 2011 - Present
Affiliated Computer Services 2009 - July 2011
Bank of America (f/k/a Countrywide Financial Corp) 2003 - 2009
Marketing Specialists (MKSP) 1998 - 2001
M.A.P.A., Inc. 1992 - 1998
Strasburger & Price 1986 - 1991
Skills
Employment Law, Contract Negotiation, Compliance, Corporate Governance, Mergers, Employee Relations, Mergers & Acquisitions, Leadership, Licensing, Legal Compliance, Due Diligence, Management, Risk Management
Education
University of Houston Law Center 1983 — 1986
JD, Law
Northern Arizona University 1979 — 1983
B.S.B.A., Finance
Deloitte December 2014 - Present
OptumInsight - Government Solutions December 2012 - November 2014
Affiliated Computer Services July 2008 - December 2012
Fidelity Investments April 2006 - June 2008
Fidelity Investments December 2004 - April 2006
Skills
Issue Identification, Issue Resolution, Process Improvement, Procedure Development, Procedures Documentation, Manage Client..., Batch Processing, User Manual Development, Smoke Testing, Client Delivery, On-call Support, Defect Life Cycle, System Development..., SDLC, Project Management, Visio
Education
University of Phoenix 2006 — 2008
Master's degree, Management Information Systems
New England College 1997 — 2001
Bachelor of Arts (BA), Business Administration and Management, General
Aon Risk Solutions January 2015 - Present
CIGNA July 2012 - January 2015
Xerox July 2011 - July 2012
Affiliated Computer Services April 2010 - June 2011
WellPoint June 2008 - February 2010
WellPoint January 2002 - January 2008
Skills
Management, Vendor Management, PMP, Software Development, Project Management, Health Insurance, Project Portfolio..., PMO, SDLC, Process Improvement, Operations Management, Business Continuity..., Business Planning, Strategic Planning, Performance Measurement, Organizational..., Acquisition Integration, Management Consulting, Communications Strategy...
Education
Northern Kentucky University 1981 — 1985
BS Computer Science, Technology, Mathematics
Merza Enterprises, Inc October 2013 - Present
Modis 2012 - 2014
ClinicalAid 2011 - 2013
Altruik 2009 - 2011
UBS Wealth Management 2006 - 2009
Affiliated Computer Services 2004 - 2004
AXA Professionals 2004 - 2004
Gaga Town Inc January 2000 - December 2001
Skills
Java, Java Enterprise Edition, Tomcat, Spring, Unix, Weblogic, Ant, Apache, XML, MySQL, JUnit, JBoss Application Server, Amazon Web Services..., DB2, SQL, Hibernate, Struts, HTML, Linux, Visual Studio, UML, CSS, Microsoft SQL Server, C/C++, Maven, WebSphere MQ, CentOS, Solaris, Eclipse, Bugzilla, Trac, Toad Data Modeler, Oracle DB, IBM DB2, Ubuntu, IBM AIX, SEO, J2EE, Amazon Cloud, IBM Websphere..., XSLT, Sparx Enterprise..., Microsoft SQL, ZenOSS, Atlassian JIRA, NetSuite, Redmine, Erwin, SOA, SAAS
Education
New York Institute of Technology-New York 2007 — 2009
Master of Business Administration (M.B.A), Finance
New York Institute of Technology-Old Westbury 2002 — 2005
Master's Degree, Computer Science
New York Institute of Technology-Old Westbury 1999 — 2003
Bachelor's Degree, Computer Science
ON Semiconductor Technical Support Junior DeveloperAltSource, IncJuly 2014 - October 2014
Free Geek June 2011 - July 2014
Computer Action Team (MCECS @ PSU) October 2009 - June 2010
Affiliated Computer Services 2007 - 2008
Skills
OOP, C++, C#, Java, Software Engineering, Visual Basic, Haskell, Ubuntu, Z80, x86 Assembly, 68k Assembly, Objective-C, PostgreSQL, HTML, SQL Server Management..., IIS
Education
Portland State University 2009 — 2013
Bachelor of Science (BS), Mathematics and Computer Science
Mt. Hood Community College 2004 — 2009
Associate of Arts (AA), General Studies
Spectrum Advisors February 2013 - Present
Creative Financial Professionals June 2011 - November 2012
Self-employed, Nanny May 2009 - May 2011
Affiliated Computer Services January 2009 - April 2009
Unpaid Experiences 1990 - 2006
First Baptist Church of Carrollton, TX 1987 - 1991
Plano Independent School District 1980 - 1985
Oklahoma City Public Schools 1979 - 1980
Skills
Social Skills, Fundraising, Data Entry, Microsoft Excel, Outlook, Customer Service, Microsoft Office, Microsoft Word, Spreadsheets
Education
Texas Woman's University 1980 — 1983
M.Ed., Supervision and Administration - Talented and Gifted
Oklahoma State University 1975 — 1978
B.S., Home Economics - Family Relations and Child Development
University of Central Oklahoma 1974 — 1975
ADP December 2012 - Present
Experian October 2011 - December 2012
Affiliated Computer Services July 2010 - October 2011
Affiliated Computer Services June 2008 - July 2010
Affiliated Computer Services September 2002 - June 2008
PacifiCare 2001 - 2002
Celltech System 1999 - 2002
Larsen & Toubro Ltd February 1995 - August 1996
Skills
Scrum, PMP, Software Project..., Program Management, IT Management, Business Analysis, Project Management, Offshore Management, SDLC, Agile Methodologies, Version One, MS Project, Financial Services, Agile Project Management, Requirements Analysis, Software Quality..., Business Process, Certified Scrum Master..., Process Improvement, Software Documentation, Resource Management, Integration, SilkTest, Business Process..., PMO, Project Portfolio..., Requirements Gathering, SharePoint, Vendor Management, PMI-ACP, CSM, SQA, Credit Bureau, Rally, CSP, Enterprise Architecture, IT Strategy, Software Development, Systems Analysis, SOA, Project Delivery, Solution Architecture, Outsourcing, Web Services, Java Enterprise Edition, Cloud Computing, Databases, Team Management, .NET
Education
University of Pune 1996 — 1998
MBA, Systems Management
Osmania University 1991 — 1994
BSc, Computer Science
QuinStreet January 2015 - May 2015
Affordable Granite September 2014 - January 2015
Subway March 2013 - November 2014
Jacksons Food Stores September 2011 - July 2012
Jacksons Food Stores January 2011 - September 2011
Laurelhurst House, LLC June 2009 - February 2010
Affiliated Computer Services September 2007 - December 2008
Skills
Customer Service, Retail, Management, Troubleshooting, Sales, Food, Invoicing, Inventory Management, Vendor Management, Loss Prevention, Store Management, Outlook, Time Management, Customer Satisfaction, Cashiering, Inventory Control, Training, Team Building, Teamwork, Microsoft Word, Team Leadership, Customer Experience, Cash Register, Retail Sales, Telephone Skills, 10 Key, Cash Handling Experience, Microsoft Excel, Social Networking, Profit, Food Safety, Social Media, Sales Management, Microsoft Office, P, Direct Sales, Account Management, Leadership, Writing, Coaching, Employee Training, PowerPoint, Strategic Planning
Education
Mt. Hood Community College 2010 — 2012
Associate's, English, Astronomy
Ingo Money, Inc. March 2014 - Present
Grady Health System September 2012 - February 2014
Recall October 2011 - August 2012
Recall August 2010 - October 2011
UHS-Pruitt Corporation 2009 - 2010
Affiliated Computer Services 2009 - 2010
Georgia Department of Transportation 2008 - 2009
Capgemini 1985 - 1994
Skills
IT Governance, PMP, Project Planning, PMO, MS Project, Program Management, Project Portfolio..., RUP, Governance, Resource Management, Integration, Project Management, Project Delivery, Process Improvement, Management, Agile Methodologies, Leadership, Business Analysis, SDLC, Software Project..., Strategy, Vendor Management, Business Process, IT Strategy, Business Process..., Requirements Analysis, Visio, SharePoint, Business Intelligence, Information Technology, CRM, Requirements Gathering, Training, IT Management, ERP, Software Documentation, Enterprise Architecture, Cross-functional Team..., Software Development, Disaster Recovery, Systems Analysis, IT Service Management, Change Management, Software Implementation, Microsoft Project
Education
LaSalle University 1991 — 1993
MS, Computer Science
LaSalle University 1991 — 1993
BS, Computer Science
Atlanta University of Biblical Studies 1993 — 2003
MS, Biblical Counseling
Nassau Community College 1975 — 1978
AS, Medical Biology
State Farm Insurance January 2005 - Present
Affiliated Computer Services May 2001 - December 2004
MD Anderson Cancer Center January 1999 - April 2001
Skills
Health Insurance, Insurance, Property & Casualty..., Life Insurance, Fixed Annuities, Customer Service, Long-term Care, Claim, Commercial Insurance, Workers Compensation, Small Business, Medicare, Cold Calling, Team Building, Disability Insurance, Casualty, General Insurance, Employee Benefits, Homeowners, Legal Liability, Liability, Professional Liability, Renters, Long Term Care Insurance, Retirement, Term Life Insurance, Umbrella Insurance, Universal Life, Whole Life, Retirement Planning
Education
Our Lady of the Lake University 1999 — 2000
MBA, Business/Healthcare Administration
The University of Texas Medical Branch at Galveston 1997 — 1998
BS, Health Care Administration
IOSS (Insurance Overload Staffing Solutions) September 2009 - December 2009
Affiliated Computer Services February 2003 - February 2008
Education
University of Phoenix 1990 — 1992
Masters, Organizational Management
Northern Arizona University 1970 — 1975
B.A., Education
JPMorgan Chase February 2013 - Present
American International Group, Inc (AIG) October 2011 - February 2013
Artech Information Solutions December 2010 - August 2011
Affiliated Computer Services August 2005 - September 2009
Affilated Computer Solutions (Formerly, Mellon HR Solutions) July 2004 - August 2005
Mellon HR Solutions (Formerly, Price Waterhouse Coopers) August 2002 - July 2004
Price Waterhouse Coopers December 2001 - August 2002
Price Waterhouse Coopers January 2000 - December 2001
Price Waterhouse Coopers March 1999 - January 2000
Skills
PeopleSoft, People Fluent, Microsoft Office 2010,..., Project Management, Project Planning, Human Resources, HRIS, Business Process..., Solution Implementation, Process Improvement, Continuous Improvement, Business Process..., Applicant Tracking..., Budgets, Business Process, CRM, Customer Satisfaction, Employee Engagement, Employee Relations, Leadership, Management, Outsourcing, Software Documentation, Strategy, Talent Acquisition, Training
Education
Mount Saint Mary College
BA, Psychology/Human Services
Tegrit August 2015 - Present
Thomson Reuters October 2010 - August 2015
Kelly Services June 2007 - April 2009
Affiliated Computer Services August 2005 - May 2007
ACS September 2003 - August 2005
ACS October 2001 - September 2003
Electronic Data Systems 1995 - July 2001
Electronic Data Systems October 1992 - 1995
Skills
Business Analysis, CMMI, CRM, Management, PMP, Process Improvement, Program Management, Project Management, Six Sigma, Software Documentation, Vendor Management, Strategy, Business Process, Analysis, Quality Assurance, Integration
Education
Oakland University 1986 — 1992
Bachelor of Science, Marketing
high school 1982 — 1986
Cognizant Technology Solutions January 2011 - Present
GlaxoSmithKline September 2001 - Present
Siemens Information Systems Ltd January 2010 - January 2011
Affiliated Computer Services March 2006 - December 2009
Skills
Disaster Recovery, Active Directory, BMC Remedy, Business Analysis, Citrix, DNS, Data Center, Data Migration, HP Proliant, IT Management, IT Operations, IT Service Management, IT Strategy, ITIL, Incident Management, Infrastructure, Integration, Management, Process Improvement, Project Management, SDLC, Servers, SharePoint, Software Documentation, Solaris, System Administration, Troubleshooting, Unix, VMware, VMware ESX, Vendor Management, Virtualization, Windows, Windows Server, Security, Service Delivery, System Deployment
Education
New York University 1983 — 1985
Master of Arts, music
SUNY New Paltz 1979 — 1983
BS, Music/Computer
Health Management Systems, Inc. 2008 - Present
Affiliated Computer Services November 2006 - February 2008
Medical Business Service, Inc. May 2006 - November 2006
Health Management Systems November 2001 - March 2005
Education
New Jersey Institute of Technology 1975 — 1980
BSIE, Industrial Engineering
New Jersey Institute of Technology 1975 — 1980
Bachelor of Science (BS), Industrial Engineering
Ronald McDonald House Charities of Greater Washington D.C. November 2014 - Present
The Congressional Schools of Virginia April 2011 - January 2015
Bradley Hills Animal Hospital June 2010 - April 2011
Paychex North America July 2008 - April 2010
Yellow Ribbon of Kentucky April 2006 - December 2009
Affiliated Computer Services June 2005 - July 2008
Skills
Web Design, Public Speaking, Social Marketing, Microsoft Office, HTML, Typing, Switchboard, Payroll, Cornerstone, Blackboard, blackbaud, MS-DOS, Microsoft Certified..., Microsoft Excel, Data Entry, Training, Customer Service, Access
Education
Northern Virginia Community College
Associate of Arts, History & Political Science, 3.8
West Jessamine High School 2001 — 2005
High School Diploma, 3.75
Jefferies & Company August 2012 - Present
Jefferies & Company June 2011 - August 2011
Merrill Lynch 2005 - 2008
Affiliated Computer Services 2002 - 2005
Education
University of Notre Dame - Mendoza College of Business 2010 — 2012
MBA, Investments
Old Dominion University
Bachelor of Science (B.S.), Computer Science
Dollar Bank October 2010 - Present
Affiliated Computer Services January 2007 - December 2009
Affiliated Computer Services January 1999 - December 2006
Affiliated Computer Services January 1992 - December 1998
Skills
JES2, Omegamon, ISPF, MVS, z/OS, REXX, OS/390, TSO, CICS, Mainframe, CA-11, Netcool, CA7, CA-Top Secret, Disaster Recovery, Operating Systems, Troubleshooting, Automation, Automation Tools, Workload Automation, CA-View, IBM Mainframe, IT Service Management, System Deployment, VSAM, Data Center, VTAM, ITIL, JCL, Hardware, Incident Management, BMC Remedy
Education
Ohio University 1985 — 1987
Bachelors of Business Administration, Computer Systems in Business
Catholic Central High School 1979 — 1983
High School Diploma, College Prep
Microsoft Corporation July 2010 - Present
Affiliated Computer Services June 2009 - June 2010
Novell September 2007 - June 2009
Education
Neumont University 2005 — 2007
Bachelors of Science, Computer Science
MetLife January 2012 - Present
Follett Software March 2010 - October 2011
Spartan Technology Solutions November 2008 - March 2010
Affiliated Computer Services March 2006 - July 2008
Lexmark International February 2005 - March 2006
Humana October 2004 - February 2005
TransDigital Solutions January 2003 - October 2004
Bank of America January 2001 - January 2003
Skills
Change Management, Project Management, SDLC, Business Analysis, Project Planning
Education
ECPI 2000 — 2001
Diploma
Niagara University 1990 — 1994
BS
Cognizant Technology Solutions August 2013 - Present
Xerox State Healthcare, LLC May 2011 - August 2013
Affiliated Computer Services - Sprint/Nextel June 2010 - May 2011
Affiliated Computer Services January 2009 - April 2009
Palm Beach County Clerk & Comptroller's Office April 2005 - December 2008
Choice Computer Solutions March 2004 - January 2006
Palm Beach County Clerk & Comptroller's Office December 2003 - April 2005
Saks Fifth Avenue July 1997 - December 2002
Skills
Leadership, Customer Service, Project Management, Interpersonal..., Training, Outlook, Technical Support, Instructional Design, Training Delivery, Performance Management, Leadership Development, Coaching, Hands-on Training, E-Learning, Staff Development, SharePoint, Team Building, Vendor Management, Change Management, Blended Learning, Call Centers, Management, Analysis, Business Analysis, Quality Assurance, Human Resources, Troubleshooting, Networking, Onboarding, Organizational..., Software Documentation, Process Improvement, Learning Management, Employee Training, Program Management
Education
Palm Beach State College 2002 — 2006
Associate of Arts
PC Professor 2002 — 2002
Certification Training
Xerox State Health Care June 2013 - Present
Affiliated Computer Services December 2001 - June 2013
The Home Depot January 1998 - November 2001
Skills
Lean Six Sigma, Internal Conto, Project Implementation, Six Sigma, Outsourcing, Financial Services, Process Improvement, Financial Reporting, Accounting, Business Process..., Change Management, Auditing, Business Process, Accounts Payable, Leadership, Shared Services, BPO, Business Analysis, Vendor Management, Internal Controls, ERP, Offshoring, Sarbanes-Oxley Act
Education
Western International University 2006 — 2009
Bachelors of Science, Accounting
Northern Arizona University 1995 — 1996
Chemistry
University of Denver 1993 — 1994
Chemistry
THCF Medical Clinics February 2009 - Present
Affiliated Computer Services October 2005 - February 2009
Pacific Coast Medical Supply December 2004 - September 2005
Lincare July 2004 - December 2004
Skills
Process Improvement, Call Center, Microsoft Excel, Operations Management, Customer Service
Education
Oregon Institute of Technology 1999 — 2004
Bachelors, Computer Systems Engineering Technologies
Mercer LLC 2008 - 2009
Pershing LLC April 2007 - November 2008
Affiliated Computer Services January 2007 - April 2007
Prudential Financial October 2006 - January 2007
Time Warner Cable June 2006 - October 2006
Credit Suisse December 2005 - May 2006
North Jersey Media Group 2004 - 2005
Synavant/Dendrite 1997 - 2003
Skills
Data Management, Project Management, Document Management, Budgets, Management, Integration, Databases, Software Documentation, Project Coordination, Quality Assurance, Access, SDLC, Vendor Management, Process Improvement, Visio
Education
New Jersey City University 1982 — 1988
BS, Business Administration
Independent consultant June 2013 - Present
Shaklee Corp April 2009 - March 2013
BNI Central Ohio June 2010 - May 2011
Affiliated Computer Services May 2005 - November 2007
RAND February 1997 - May 2005
Value Health Sciences 1993 - 1996
Education
Stony Brook University 1980 — 1982
MS, Nurse Practioner
New York University 1973 — 1975
MA, Nursing Education
San Bernardino County Fire, Office of Emergency Services July 2007 - Present
Affiliated Computer Services 2003 - 2006
Skills
GIS, Emergency Management, Emergency Planning, Supervision, Fire Effects Monitoring, Logistics Management, Incident Command, Disaster Response, Report Writing, Exercise Design, Event Planning, Managing Meetings, Grants, Inmate Worker..., Survival Skills, Office Administration, Public Speaking, Presentation Development, Development & delivery..., Government, Spreadsheets, Access, Training, Invoicing, PowerPoint, Microsoft Excel, Microsoft Office, Office Equipment, Databases, Supervisory Skills, Confidentiality, GIS systems, Preparedness, Clerical Skills, Newsletters, File Management, Public Safety, Homeland Security, NIMS, Emergency Services, First Responder
Education
Mt. San Jacinto Community College District
Associate of Science (AS), Geographic Information Science and Cartography
Xerox December 2006 - Present
Affiliated Computer Services June 2005 - December 2006
Skills
Financial Reporting, Accounting, GAAP, Analysis, Fixed Assets, Budgeting, General Ledger, JD Edwards, Reconciliation, Financial Analysis, Balance, Variance Analysis, Cash Flow, Journal Entries, Account Reconciliation, Financial Management, Hyperion, Essbase, Bahasa Indonesia, English, Budgets, Managerial Finance, Hyperion Enterprise, Financial Statements, Finance, Revenue Recognition, Sarbanes-Oxley Act, Internal Controls, Financial Accounting, Consolidation, Accounts Receivable, Sarbanes-Oxley, Financial Audits, US GAAP, Problem Solving, Team Leadership
Education
Oklahoma State University 2003 — 2005
MS, Accounting
Oral Roberts University 1999 — 2002
BSc, Management Information System
SMUK 1 1996 — 1999
Atrium Corporation July 2012 - Present
American Home Mortgage Servicing July 2011 - June 2012
Keste September 2007 - May 2011
Blockbuster May 2004 - August 2007
Affiliated Computer Services 2002 - 2003
Skills
Java Enterprise Edition, Weblogic, Agile Methodologies, SOA, Oracle, Enterprise Architecture, Solution Architecture, Oracle SOA Suite, EJB, ADF, WebCenter, WebLogic
Education
University of Southern California 1988 — 1989
Computer Engineering
Virginia Polytechnic Institute and State University 1985 — 1988
M.S. in Electrical Engineering, Computer Engineering
National Tsing Hua University 1979 — 1982
B.S. in Electrical Engineering, Electrical Engineering
Encore Capital Group June 2014 - Present
Encore Capital Group March 2013 - June 2014
Encore Capital Group April 2011 - April 2013
ACCENT Marketing September 2010 - March 2011
Affiliated Computer Services September 2009 - November 2010
Dialogue Group PTY March 2008 - June 2009
Independant Consultant 2009 - 2009
Capital One November 1998 - March 2008
BancOne June 1996 - November 1998
Norwest Financial May 1991 - June 1996
Skills
Leadership, Management, Strategy, Product Management, Call Centers, Analytics, Team Leadership, Marketing, Call Center, Change Management, Mergers & Acquisitions, Global Sourcing, BPO, Sales, Business Development, Program Management, Vendor Management, Process Improvement
Education
Pennsylvania State University-Erie Campus 1988 — 1991
BS, ECONOMICS
Penn State University 1987 — 1991
Economics
Schwartz & Benjamin Inc November 2013 - Present
Zwicker & Associates, P.C. August 2010 - October 2013
Affiliated Computer Services February 1996 - November 2008
Massachusetts Society for the Prevention of Cruelty to Animals January 1993 - January 1996
Massachusetts Society for the Prevention of Cruelty to Animals September 1987 - January 1993
Skills
Excel VBA, SQL, Software Development, Programming, JavaScript, Databases, SDLC, Process Improvement, MySQL, CSS, Microsoft SQL Server, IBM iSeries, Requirements Analysis, PHP, VBA
Education
New Horizons Computer Learning Centers 2009 — 2009
Northeastern University 1985 — 1987
University of Puerto Rico, Ponce, Technological University College in Ponce 1981 — 1984
Associate Degree, Computer Science
Cognizant Technology Solutions July 2013 - Present
Xerox October 2011 - Present
Affiliated Computer Services January 2008 - October 2011
Bank of America June 2007 - December 2007
Visusalsoft Technologies ltd September 2003 - February 2007
OneEApp 2007 - 2007
VisualSoft 2003 - 2006
Skills
Web Services, WCF, Agile Methodologies, ASP.NET, SDLC, C#, Microsoft SQL Server, Oracle, .NET, Requirements Analysis, Visual Studio, XML, SSRS, PL/SQL, AJAX, SSIS, jQuery
Education
Osmania University 2000 — 2003
Bachelor's degree, computer science
High Output LLC August 2012 - Present
American Association of Orthodontists January 2011 - August 2012
Affiliated Computer Services January 2006 - August 2008
Mellon HR Solutions January 2005 - January 2006
Mellon Financial Corporation 2003 - 2005
Buck Consultants January 2002 - January 2004
Unifi Network January 2002 - January 2003
PriceWaterhouseCoopers 1998 - 2002
Coopers & Lybrand January 1998 - January 1999
Skills
Process Improvement, Customer Relations, Mergers, SEO, Web Analytics, Customer Service, Program Management, Product Management, Visio, CRM, Change Management, Requirements Analysis, Social Media Marketing, SEM, Web Services, Web Development, Web Design, Multimedia, Blogging, Google Analytics, Google Adwords..., Bing, Yahoo Search Marketing, WordPress, Adobe Creative Suite, Video Production, Music Production, Audio Editing, Content Strategy, Web Content, Content Marketing, Content Development, Open Source Software, Not for Profit, Association Management, Team Building, Software Patents, Organic Search, Project Management, Reporting & Analysis, Investigative Research, HTML scripting, JavaScript, PHP, Security, Com, Compliance, Consulting, Digital Media, Online Advertising
Education
Norwalk Community College 1987 — 1989
RGP September 2015 - Present
Phoenix Health Systems, Inc, May 2011 - May 2015
Affiliated Computer Services 2000 - 2011
Skills
Financial Reporting, Process Improvement, Financial Analysis, Outsourcing, Business Analysis, Vendor Management, Program Management, IT Outsourcing, Finance, Leadership, Analysis, Budgets, Cross-functional Team..., Business Process..., Access, Accounting, Microsoft Excel, Financial Accounting, Essbase, Variance Analysis, Financial Statements, Forecasting, Account Reconciliation
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey / ITESM
Exchange Program, Accounting and Spanish
North Dakota State University
Bachelor's Degree, Accounting and Spanish
Asurion LLC March 2012 - Present
Asurion March 2012 - Present
Affiliated Computer Services March 2009 - January 2012
Skills
Work well without ..., Self-motivated, Ability to prioritize...
Education
Nashville State Community College 2005 — 2006
Associate’s Degree, Biology, General
ICMA-RC January 2015 - Present
ICMA-RC September 2014 - Present
ICMA-RC October 2011 - Present
Xerox September 2010 - September 2011
USPS OIG November 2008 - September 2010
Affiliated Computer Services February 2005 - November 2008
EDS February 2000 - May 2005
Noblestar 1999 - 1999
Skills
Information Security..., Converged Networks, IT Operations, Business Development, Data Center, Disaster Recovery, Security, Budget Management, Business Continuity, Help Desk Support, Voice & Data Convergence, Business Analysis, IT Management, Vendor Management, SDLC, Income Statement, Project Management, CRM, Information Technology, Budgets, PMP, Cloud Computing, ITIL, Program Management, Business Process, Leadership, Operations Management, IT Strategy, Visio, Enterprise Architecture, Management, Cisco Technologies, Information Security, Network Security, Strategic Planning, Software Development, Outsourcing, Integration, Governance, Risk Management, Business Intelligence, System Administration, SharePoint, Infrastructure, Business Process..., CISSP, Network Administration, Service Delivery, P&L Forecasting, Service Level Agreements
Education
North Carolina Central University 1989 — 1994
BBA, Computer Information Systems
Dancik International November 2013 - Present
TrialCard April 2010 - October 2013
Affiliated Computer Services July 2009 - April 2010
YMCA October 2006 - June 2009
Skills
Communication, Interpersonal Skill, Leadership, Problem Solving, Organization, Work Effectively, Strategic Planning, Six Sigma, Remaining calm in a..., Works well with a team, Microsoft Office, Microsoft Excel, Microsoft Word, Some Project Management..., Event Planning, Teamwork, Training, Customer Service, Process Improvement, PowerPoint
Education
North Carolina State University 2005 — 2009
Bachelor of Arts (B.A.), Sociology
Simple Realty Northwest January 2013 - Present
NW Natural November 2012 - Present
U.S. Department of Energy July 2010 - November 2012
Knowledge Universe Technologies August 2009 - May 2010
Real Estate Online Realtors September 2007 - June 2009
Affiliated Computer Services January 2004 - June 2009
Lockheed Martin August 2002 - December 2003
Skills
WSUS, SharePoint, Troubleshooting, ITIL, Enterprise Architecture, BMC Remedy, Citrix, Unix, Management, SQL, Servers, System Administration, Blackberry, VPN, Technical Support, Leadership, Active Directory, Windows Server, Blackberry Enterprise..., Networking, Visio, Security, VMware, Disaster Recovery, Network Administration, XP, Help Desk Support, Incident Management, Microsoft Exchange, Firewalls, Hardware, Windows, Information Technology, DNS, Windows 7, Switches, Routers, Operating Systems, System Deployment, IT Operations, Windows XP
Education
Mt. Hood Community College 2001 — 2001
ITT-Technical Institute
Amazon May 2014 - January 2015
Integrity Staffing Solutions November 2013 - March 2014
Travel Centers of America March 2013 - December 2013
Wells Fargo October 2012 - February 2013
Vangent, Inc. May 2012 - August 2012
Travel Centers of America June 2011 - June 2012
Affiliated Computer Services May 2008 - April 2011
Skills
Call Centers, Process Improvement, Program Management, Requirements Analysis, Troubleshooting, Business Analysis, SharePoint, Project Management, Vendor Management, Software Documentation, Customer Service, Team Leadership, Technical Support, Active Directory, Software Project...
Education
Strayer University (VA) 2009 — 2011
n/a, Human Resources Management and Services
Peace College 2003 — 2008
n/a, Human Resources
Makiling Enterprises September 2008 - May 2013
Affiliated Computer Services April 2007 - September 2008
World Realty September 1999 - February 2007
Chicago College of Osteopathic Medicine April 1992 - June 1997
Skills
Project Management, Program Management, Change Management, Management Consulting, Business Analysis, Business Process..., Business Strategy, Process Improvement, Project Planning, Strategic Planning, Management, Strategy, Budgets
Education
Northcentral University 2013 — 2014
Master of Arts (M.A.), Clinical Psychology
University of Illinois at Chicago 1990 — 1993
Bachelor's degree, Molecular Genetics
PepsiCo October 2011 - Present
Dean Foods July 2010 - October 2011
Affiliated Computer Services July 2008 - July 2010
Capital One Auto Finance 2002 - 2008
Skills
Vendor Management, Strategic Sourcing, Procurement, Budget Management, Finance, Project Portfolio..., Cross-functional Team..., Management, Budgets, CRM, Process Improvement, Supply Management, Outsourcing, PMP, Strategy, Business Analysis, Program Management, Leadership, Sourcing
Education
University of Texas at Dallas - Naveen Jindal School of Management 1996 — 1997
MBA, Finance
Oklahoma State University 1992 — 1994
MS, Industrial Engineering & Management
Sava Workforce Solutions, LLC November 2011 - Present
MorganFranklin Corp. February 2004 - November 2011
Affiliated Computer Services April 2003 - February 2004
Wang Global May 1997 - November 2002
Office of Naval Intelligence September 1991 - September 1997
Skills
Data Center, Network Infrastructure, Cable Management, Copper Cabling, Fiber Optics, Grounding, Communication Skills, Customer Oriented, Integration Testing, Hardware Installation, Team Leadership, Project Management, WAN, Telecommunications, Cabling, Wireless, Integration, Security, Security Clearance, Troubleshooting, Infrastructure, PMP, Government, Project Planning, Testing, Requirements Analysis, DoD
Education
National-Louis University 2007 — 2012
Bachelor of Science (BS)
US Navy CTM A School 1992 — 1993
Advanced Electronics, Passed
US Navy CTM C School (TACINTEL) 1992 — 1993
Tactical Inteligence Satellite Communications System, Passed
EdWel PMP Prep
Egon Zehnder October 2010 - Present
Xerox September 2009 - October 2010
Affiliated Computer Services August 2001 - September 2009
Lockheed Martin January 2001 - August 2001
Avon June 2000 - January 2001
Blue Cross Blue Sheild of Wisconsin June 1999 - June 2000
Karvy Consultants Limited May 1997 - February 1999
Skills
Microsoft SQL Server, Microsoft Technologies, IIS, Microsoft Reporting..., Microsoft Analysis..., Microsoft Integration..., Crystal Reports, Windows Scripting, Powershell, Web Services, C#.Net, VBScript, ASP.NET, SQL Tuning, Analysis Services, C#, Disaster Recovery
Education
Osmania University 1996 — 1997
Post Graduate Diploma, Management Information Systems and Computer Applications
Osmania University 1993 — 1996
Bachelors of Science, Statistics
CMS/DHHS October 2012 - Present
Xerox July 2009 - September 2012
Affiliated Computer Services February 2009 - June 2009
Infocrossing Inc October 2007 - January 2009
Affiliated Computer Services March 2005 - October 2007
HCL America Inc. / Hewitt Associates Inc./ Exult Inc. February 2002 - March 2005
SOLCORP May 2001 - March 2002
MCSI January 2000 - April 2001
Complete Business Solutions India(CBSI) - Covansys Inc - CSC August 1997 - December 1999
Skills
ICD-10, MITA Architecture, Medicaid, SOA, SDLC, Integration, Enterprise Architecture, DB2, Oracle, Requirements Gathering, CRM, COBOL, Business Process, Unix, Data Modeling, Software Development, JCL, CICS, JSP, IT Strategy, SQL, Web Services, Business Development, Testing, Systems Analysis, Cognos, Cognos ReportNet, VSAM, SAP HR, Agile Methodologies, Databases, PL/SQL, AIX, Integration Architecture, Project Estimation, Team Leadership, Operations Management, Business Requirements, ERP, IT Service Management, Resource Management, HIE, ICD-9, MITA3.0 Framework, Business Rules..., Enterprise Modernization, Legacy Modernization, FileNet, Requirements Management, IBM WebSphere MQ Series
Education
Osmania University 1992 — 1996
Bachelor of Engineering (B.E.), Electronics and Communications Engineering, A
Freescale Semiconductor January 2015 - Present
Freescale Semiconductor September 2013 - December 2014
Freescale Semiconductor June 2010 - September 2013
North Carolina State University August 2008 - July 2010
B/E Aerospace May 2009 - July 2009
Toyota Kirloskar Motor November 2007 - July 2008
Affiliated Computer Services May 2007 - November 2007
SANSERA Engineering August 2005 - May 2007
Sansera Engineering Pvt Ltd 2005 - 2007
Skills
Cross-functional Team..., Auditing, Six Sigma, Lean Manufacturing, Supply Chain Management, Supply Chain, Continuous Improvement, Process Improvement, Operations Management, Strategic Sourcing, Data Analysis, Manufacturing, Procurement, Business Process..., Supply Management, Strategy, MRP, Project Planning
Education
North Carolina State University - College of Management 2008 — 2010
MBA, Supply Chain Management
Visvesvaraya Technological University 2001 — 2005
Bachelor of Engineering, Mechanical Engineering
Visvesvaraya Technological University 2001 — 2005
Bachelor of Engineering, Mechanical Engineering
Vidya Vardhaka Sangha Sardar Patel High School 1998 — 1999
Cognosante June 2014 - Present
Alternative Link August 2009 - Present
CSC April 2011 - May 2014
Almost Family, Inc. August 2010 - April 2011
Infinity HomeCare August 2009 - July 2010
FourThought Group, Inc. April 2009 - August 2009
ACS April 2007 - August 2008
Affiliated Computer Services January 2005 - April 2007
ACS May 2001 - January 2005
Community Support Services f/t Deaf June 1996 - June 2003
Skills
Employee Relations, Healthcare Information..., Auditing, Medicaid, Process Improvement, Program Management, Healthcare, Resource Management, Organizational..., HIPAA, Performance Improvement, Security, Information Security, SDLC, Vendor Management, Management, Strategy, Quality Assurance, Leadership, CRM, Management Consulting, PMP, Training, Executive Management, Enterprise Software, Business Development, Project Planning, Information Technology, Mergers & Acquisitions, Business Analysis, Budgets, Team Management, IT Strategy, Professional Services, Business Process..., Government, Outsourcing, Healthcare Consulting, Policy, Medicare, Managed Care, Business Process, Integration, Project Management, Consulting, Business Intelligence, Software Project..., Visio, Requirements Analysis, Software Documentation
Education
University of Baltimore 2000 — 2002
MBA, Finance
University of Maryland College Park 1998 — 2000
MS, Managed Care Administration
Northwestern State University 1989 — 1993
BSN, Nursing
West Virginia Wesleyan College 1979 — 1983
Pre-Seminary
KPMG Advisory (China) Limited. January 2011 - March 2011
Affiliated Computer Services 2010 - 2010
Education
University of Illinois at Urbana-Champaign - School of Labor and Employment Relations 2011 — 2012
Master, Employment Relations and Human Resource Management
Nankai University 2007 — 2011
Bachelor, Human Resource Management
Université Laval / Laval University 2009 — 2009
Exchange, Business
Fuzhou No.1 Middle School
Vinci Consulting Corp. November 2012 - Present
Acadia Technology Group December 2011 - November 2012
Affiliated Computer Services May 2011 - December 2011
Sidera Networks June 2010 - April 2011
JetBlue Airways March 2008 - March 2010
WeightWatchers.com January 2007 - December 2007
Computer Network Solutions February 2003 - December 2006
United States Army National Guard January 1998 - January 2001
US Army January 1995 - January 1998
Skills
Cisco IOS, Cisco Technologies, Cisco Certified, Cisco UCS, Microsoft Office, Windows 7, Windows XP Pro, Windows Server, Network Engineering, Network Administration, Network Security, Wireless Networking, Network Design, Data Center, Routers, CCNA, VPN, BGP, TCP/IP, DHCP, CCNP, EIGRP, LAN-WAN, MPLS, Servers
Education
Global Knowledge - CCIE Lab Boot Camp 2012 — 2012
CCIE Lab Boot Camp
New York Business Institute 2011 — 2011
Cisco Certified Network Professional
ExperienceTraining 2007 — 2007
CCNA, Cisco Certified Network Assoicate
Computer Career Center 2000 — 2001
Computer Networking, Server Administration
Nassau Community College 1999 — 2000
Liberal Arts, Concentration on Elementary Education
Nike August 2015 - Present
Nike January 2015 - August 2015
Hubbub Health July 2012 - January 2015
uTest November 2011 - October 2012
Cambia Health Solutions July 2011 - July 2012
Regence BlueCross BlueShield November 2005 - July 2011
Affiliated Computer Services December 2003 - October 2005
Lockheed Martin August 1999 - November 2003
Merant Software March 1999 - July 1999
Nike July 1998 - February 1999
Skills
Agile Methodologies, Test Automation, Test Planning, Selenium, Performance Testing, Scrum, Ruby, SQL, Visual Basic, Java, JUnit, Metrics, C#, MySQL, Linux, Rally, Process Improvement, Web Development, JavaScript, CSS, PostgreSQL, Continuous Integration, TestNG, JMeter, Mac OS X, Statistical Modeling, Network Engineering, Programming, jQuery, HTML 5, ColdFusion, Data Mining, Database Development, CouchDB, SQL Server, Oracle SQL, Data Analysis, Data Visualization, Jasmine, RSpec, Rational Functional..., Firewalls, DNS, Lean Sigma, Calculated Button..., Social Media Coach, Software Quality..., Databases, Software Development, Microsoft SQL Server
Education
Oregon Health and Science University 2002 — 2004
Graduate Certificate, Software Engineering
University of Tampa 1994 — 1997
Master's degree, Business Administration
Portland State University 1986 — 1989
Bachelor's degree, Psychology
Portland Community College 1984 — 1986
Associate's degree, Electrical and Electronics Engineering
Woodrow Wilson High School 1980 — 1984
Verisk Health September 2015 - Present
Fidelity Investments April 2007 - Present
Affiliated Computer Services October 2004 - July 2006
Qwest (Now CenturyLink) November 2003 - October 2004
United States Navy July 1999 - July 2003
Skills
Java, Tomcat, Ant, Software Development, Agile Methodologies, Web Services, Maven, Unix, Spring, JUnit, Hibernate, SDLC, Subversion, XML, SQL, Spring Framework, C#, Scrum, Pipeline Orchestration, Continuous Delivery, Linux
Education
Neumont University 2005 — 2007
undergraduate, Computer Science
United States Navy 2001 — 2001
Certification, Information Systems Administration
Park City High School 1994 — 1998
diploma
Marriott International May 2014 - Present
MetLife November 2010 - March 2014
MetLife September 2008 - November 2010
MetLife June 2006 - September 2008
Affiliated Computer Services May 2004 - June 2006
Skills
Talent Management, Onboarding, Performance Management, Talent Acquisition, Succession Planning, Organizational..., Employee Relations, Employee Engagement, PeopleSoft, Leadership Development, Change Management, Human Resources, HRIS, Coaching, Insurance, Organizational Design, Executive Coaching, Management, Personnel Management, Organizational..., Leadership, Strategy, Program Management, CRM, Policy
Education
New York University 2008 — 2010
M.S.
University of Pennsylvania 1992 — 1996
B.A.
Affiliated Computer Services June 2008 - Present
West Cobb DBA Group, Inc February 2007 - June 2008
SilverPOP 2007 - 2008
GA Department of Revenue 2006 - 2007
AIG Agency Auto 2005 - 2006
IBM Global Services 1997 - 2000
General Electric 1992 - 1995
Skills
Capacity Planning, RMAN, Oracle RAC, Performance Tuning, Data Guard, Data Migration, Data Warehousing, Databases, ETL, Oracle, PL/SQL, Red Hat Linux, SQL, Oracle ASM
Education
North Carolina Agricultural and Technical State University 1989 — 1991
At home 2009 - Present
Affiliated Computer Services February 2003 - May 2009
Rohm and Haas 2004 - 2005
Motorola 1990 - 2003
Cooper Lighting January 1989 - August 1990
TTX 1986 - 1989
Education
Northern Illinois University 1982 — 1986
Affiliated Computer Services May 2007 - Present
YTB May 2006 - Present
Education
Morgan State University 1989 — 1994
Jennison Associates LLC July 2013 - Present
CBL PATH March 2011 - July 2013
ATPI December 2008 - July 2011
Innovative Network Solutions LLC 2009 - 2011
Walker Systems Support May 2008 - December 2008
PCN Consulting June 2007 - May 2008
mw samara June 2006 - May 2007
Affiliated Computer Services 2003 - 2005
Skills
Cisco, Windows Server, VPN, Windows, VMware, Servers, Ubuntu
Education
Pace University 2002 — 2006
Somers High School
ACS IT PartnerCoopers & Lybrand/PwC Kwasha HR Solutions/Unifi1995 - Present
Affiliated Computer Services 2006 - 2008
Mellon HR Solutions 2003 - 2005
ACS (Formerly Mellon HR Solutions) 1999 - 2004
Kwasha Lipton 1995 - 1997
Education
Nyack College 2003 — 2004
BS, Organizational Analysis
ServiceNow - The Enterprise IT Cloud Company December 2014 - Present
USBank November 2009 - Present
Affiliated Computer Services July 2008 - January 2010
Peppweed Consulting 2008 - 2009
Halliburton August 2005 - October 2007
Peregrine Systems 1998 - 2001
Ameriprise Financial Services, Inc. 1986 - 2001
Fujitsu 2000 - 2000
Education
North Hennepin Community College 1985 — 1991
Bluewater Technology Group 2005 - Present
TBC Corporation September 2005 - April 2008
Affiliated Computer Services February 2000 - September 2005
Chevron Overseas Petroleum February 1996 - December 1999
US Army & National Guard 1970 - 1995
Skills
Leadership, Training, Project Management, Management, Change Management, ERP, Strategic Planning, Budgets, SAP, Integration, Process Improvement, IT Management, Information Technology, Business Intelligence, Mergers & Acquisitions, Business Analysis
Education
Oregon State University 1972 — 1977
BS, Accounting / Finance
Robert Half January 2014 - May 2014
Robert Half International January 2013 - May 2013
Robert Half International July 2011 - January 2013
Affiliated Computer Services July 2008 - May 2010
Kronos Talent Management Division June 2003 - July 2008
The Vancouver Clinic June 1997 - May 2003
Parry Center for Children February 1992 - April 1997
Skills
Account Reconciliation, System Administration, Auditing, Software Documentation, General Ledger, Accounts Payable
Education
Pacific Union College 1982 — 1986
BBA, Accounting
Northshore Mainland Services Inc. (Affiliated co. Baha Mar Hotel & Casino) February 2015 - Present
Independent Contractor August 2014 - Present
Prime Therapeutics April 2012 - August 2014
Arnold Transportation Services October 2008 - March 2012
Robert Half Management Resources December 2007 - March 2008
MDC Holdings Inc., Richmond American Homes of Florida, LLP January 2004 - October 2007
Affiliated Computer Services December 1999 - June 2003
PricewaterhouseCoopers Kwasha’s Human Resources Solutions (Mellon HR Solutions October 1998 - November 1999
Skills
Onboarding, Performance Management, Recruiting, Employee Relations, Payroll, Change Management, Succession Planning, Employee Benefits, Hiring, Performance Appraisal, Human Resources, FMLA, Management, Policy, Interviews, Talent Acquisition
Education
Climer Shool of Real Estate 2014 — 2014
Licensed FL Real Estate Sales Associate
North Carolina State University 1992 — 1997
Bachelor's degree
Valeant Pharmaceuticals May 2011 - Present
Affiliated Computer Services September 2008 - May 2011
Affiliated Computer Services April 2005 - April 2009
HP Enterprise Services April 2003 - March 2005
Keops Technologies January 2000 - March 2003
HP Enterprise Services May 1994 - December 1999
Skills
SDLC, IT Strategy, Business Analysis
Education
Niagara College 1990 — 1994
Computer Engineering
L-3ComCept 2009 - Present
Affiliated Computer Services March 2005 - Present
Affiliated Computer Services March 2005 - Present
US Army November 1983 - February 2005
Education
Park University 2007 — 2009
Bureau of TennCare 2007 - Present
Affiliated Computer Services 2005 - 2007
ACS 2003 - 2007
Consultec 1992 - 1994
Skills
Requirements Analysis, Program Management, SDLC, Business Process..., Business Process, Project Management, Vendor Management, Management Consulting, Visio, Integration, Process Improvement, PMP, Requirements Gathering, IT Strategy, Business Analysis, Cross-functional Team..., Software Documentation, Change Management, Healthcare Information..., Business Intelligence
Education
Ohio University 1988 — 1992
Harvard University April 2013 - Present
Partners HealthCare April 2009 - April 2013
Affiliated Computer Services September 2008 - April 2009
Partners Healthcare June 2005 - August 2008
ALTANA Inc 2003 - 2005
Major League Soccer 2001 - 2002
Skills
HRIS, Data Analysis, Business Analysis, Employee Benefits, Software Documentation, Oracle, Project Management, Analysis, Human Resources, Business Process, ERP, PeopleSoft Financial, System Administration, Vendor Management, Process Improvement
Education
Pace University 2000 — 2002
MA, Social and Organizational Psychology
1998 — 2000
MA, British Literature
17 SLO
Affiliated Computer Services February 2010 - Present
Creative Computing Solutions Inc 2007 - Present
CCSi February 2007 - February 2010
(Napster rival) musicmaker.com 1999 - 2001
Education
Naval War College 1985 — 1986
Pomeroy January 2014 - Present
JustUs League Films LLC March 2006 - Present
Xerox January 2009 - January 2014
ACS November 2006 - January 2009
Affiliated Computer Services November 2004 - November 2006
Host Communications 2003 - 2005
Skills
Feature Films, Project Management, Technical Writing, Social Media, HTML, Editing, Social Networking, Public Speaking, Writing, Film Production, Creative Writing, Photoshop, Graphic Design, Strategic Planning, Microsoft SQL Server, Acting, System Administration, Databases, Web Design, Photography, Entertainment, Database Design, Video, Video Editing, Access, Public Relations, Scripting, Social Media Marketing, Video Production, WordPress, Multimedia, Web Development, Dreamweaver, Final Cut Pro, Voice Over, OS X, Website Development, SQL, Management, Project Planning, T-SQL, Enterprise Software, Software Development
Education
Sullivan University 2001 — 2003
Northern Kentucky University 1993 — 1998
FirstCare Health Plans 2008 - Present
Affiliated Computer Services 2000 - 2008
Seton Healthcare Network 1999 - 2000
Affiliated Computer Services (Superior Consultant Company) 1998 - 1999
MD Anderson Cancer Center 1982 - 1998
Skills
Vendor Management, Process Improvement, Revenue Cycle, Managed Care, Credentialing, Health Insurance, Accounts Receivable, Insurance, Medicaid, Medicare, Call Center, Agile Methodologies, Health Insurance..., Eligibility and..., Call Centers, Software Conversions, Member Services, Budgeting, Personnel Management, Program Management, Business Development
Education
Our Lady of the Lake University 1997 — 1998
Master of Business Administration (MBA), Healthcare
The University of Texas at Austin 1977 — 1981
BBA, Marketing
DST Health Solutions August 2012 - Present
Children's Advocacy Center of Collin County July 2008 - August 2011
Affiliated Computer Services January 2009 - February 2010
Electronic Data Systems January 1977 - December 2008
Skills
Succession Planning, Leadership Development, Organizational..., Change Management, Organizational Structure, Performance Management, Strategic Planning, CRM, Coaching, Program Management, Executive Coaching, Organizational Design, Leadership, Outsourcing, Strategy, Management, Organizational..., Talent Management
Education
Penn State University
Bachelor, Business Administration - Accounting
Global Impact 2002 - 2007
Affiliated Computer Services 1997 - 2001
Intelligent Solutions 1985 - 1997
ACS Desktop Solutions 1985 - 1997
Datatel 1981 - 1985
US Congress 1975 - 1980
Education
Oberlin College 1967 — 1971
BA, English
Building Service 32BJ Benefit Funds November 2008 - Present
Affiliated Computer Services May 2005 - August 2008
Mellon HR Solutions June 1999 - May 2005
ADP- Employer Services Division August 1996 - April 1999
Merrill Lynch- Business Financial Services August 1989 - August 1996
Mutual Benefit Life Insurance Company June 1979 - August 1989
St. Aloysius Elementary School September 1973 - June 1979
Skills
ERISA, Outsourcing, CRM, Contract Management, Management, Policy, Pensions, Defined Benefit, Deferred Compensation, Risk Management, Defined Contribution, Vendor Management, Due Diligence, Process Improvement, Employee Benefits
Education
New Jersey City University 1969 — 1973
BA, Elementary Education, Psychology
Trend Consulting Services October 2014 - Present
Trend Consulting Services March 2014 - October 2014
National Youth Advocate Program (NYAP) August 2013 - March 2014
National Youth Advocate Program (NYAP) January 2013 - August 2013
National Youth Advocate Program (NYAP) July 2012 - January 2013
Xerox 2010 - July 2012
Affiliated Computer Services March 2004 - January 2010
Sarcom August 2000 - August 2002
WJAC-TV August 1998 - August 2000
Johnstown Tribune Democrat August 1997 - August 1998
Skills
Vendor Management, Data Center, Software Documentation, Process Improvement, Databases, Project Management, Database Administration, Program Management, Leadership, SDLC, Quality Auditing, Editing, Networking, Solution Architecture, Outsourcing, Documentations, Unix, SharePoint, Disaster Recovery, System Administration, IT Management, Information Technology, Visio, Integration, Infrastructure, IT Strategy, ITIL, PMP
Education
Penn State University 1991 — 1996
Communications, Journalism
Affiliated Computer Services May 2008 - Present
NewYork Presbyterian Hospital December 2005 - April 2007
Bank of New York Mellon April 1998 - November 2004
The Chase Manhattan Bank August 1991 - April 1998
Education
Pace University - Lubin School of Business 1987 — 1991
Senior Lifestyle Corporation January 2014 - July 2014
optionsXpress November 2012 - December 2013
CannonDesign October 2010 - September 2012
Republic Services December 2006 - September 2008
Affiliated Computer Services August 2006 - September 2008
Skills
VPN, Data Center, XP, Troubleshooting, Technical Support, Management, Access, IT Service Management, Hardware, Windows XP, Windows 7, Help Desk Support, Laptops, Printers, Network Administration, Remote Desktop, Blackberry, HP, Desktop Computers, Project Management
Education
Nassau Community College
MasterCard Worldwide, Global Product Solutions January 2008 - Present
eFunds March 2006 - August 2007
Genpass Technologies (US Bank/Elan Financial Services) July 2001 - March 2006
Mosaic Software April 2000 - May 2001
Affiliated Computer Services April 1997 - November 1999
Bank of America September 1993 - March 1997
Bank One September 1984 - August 1993
Skills
Payment Systems, Electronic Payments, Debit Cards, Payment Card Processing, Transaction Processing, Payments, Acquiring, Mobile Payments, Cards, Credit Cards, Payment Industry, E-commerce, Financial Services, E-payments, Business Development, ATM networks, Banking, Vendor Management, Business Analysis
Education
Vassar College 1974 — 1978
A.B., Psychology
Northeastern University
TekSystems onsite at Catholic Health Initiativies July 2015 - Present
Catholic Health Initiatives April 2013 - April 2015
Humana December 2012 - April 2013
Lexmark April 2004 - November 2012
Lexmark International, Inc. April 2004 - November 2012
Affiliated Computer Services 2002 - 2004
Skills
Agile Methodologies, Cross-functional Team..., Scrum, PMP, Requirements Analysis, Software Development, Rally, Program Management, Agile Project Management, Software Project..., Software Requirements, Testing, Product Management, SDLC, MS Project, Test Automation, Project Management, PMO, Business Analysis, Visio, Subversion, Enterprise Software, Integration, Software Design, Software Documentation, Vendor Management, IT Service Management
Education
Morehead State University 1981 — 1985
Bachelor of Business Administration (B.B.A.), Data Processing, 3.8
Massachusetts General Hospital August 2009 - Present
Winthrop Police Department January 2005 - Present
Pan-Massachusetts Challenge 1995 - Present
Boston Red Sox January 2009 - January 2010
Merrimack College 2005 - 2010
Affiliated Computer Services November 2000 - April 2009
Investors Bank & Trust January 1998 - October 2000
Boston Financial Data Services 1997 - 1999
Skills
Enforcement, Physical Security, Private Investigations, Security Management, Customer Service, Security, Crisis Management, Microsoft Office, Public Speaking, PowerPoint, Team Building, Microsoft Excel, Cpr Certified, Risk Assessment, Risk Management, Emergency Management, Microsoft Word, Budgets, Public Safety, Strategic Planning
Education
Northeastern University 1996 — 1998
Graduate Certificate, Banking and Financial Services
Suffolk University 1989 — 1993
BS, Criminology & Law
Zachry Industrial, Inc. May 2012 - Present
Atos Origin April 2010 - June 2010
Affiliated Computer Services 2006 - 2010
SAIC September 2000 - March 2006
The News Tribune 1996 - 2000
Skills
Cisco, Computer Science, Retina, COMSEC, Network Engineering, Network Security, ITIL, Troubleshooting, Linux, Network Administration, Active Directory, Windows, TCP/IP, Architecture, Telecommunications, CISSP, Servers, IT Management, Network Design, Visio, Firewalls
Education
Park University 2001 — 2005
BS, Computer Science
Federal Government January 2009 - Present
Delta Sigma Theta Sorority, Incorporated 1988 - Present
Elizabeth Arden Red Door Day Spas October 2005 - January 2009
Affiliated Computer Services May 2001 - October 2005
Lockheed Martin Space Systems Company October 1999 - May 2001
Lockheed Martin 1999 - 2001
America Online 1994 - 1997
AOL 1993 - 1997
Skills
Administration, Government, Microsoft Office, PowerPoint, Purchasing, Finance, Policy, Access, Outlook, Visio, Proposal Writing, Customer Service, Analysis, Program Management, Contract Management
Education
Business Admin/Marketing 1985 — 1990
Bachelor of Science (BS), Business Administration/Marketing
North Carolina Agricultural and Technical State University 1985 — 1990
BS, Business Administration
Mercer Human Resource Consulting September 2008 - Present
ACS 2005 - 2008
Affiliated Computer Services 2005 - 2008
Mellon HR Solutions 2001 - 2005
PricewaterhouseCoopers 1995 - 2001
Skills
Benefits Administration, Employee Benefits, HR Consulting, Performance Management, Leadership, Defined Benefit, Sales, Product Development, Pensions, Talent Management, Deferred Compensation
Education
Northwestern University 1972 — 1976
BA, Economics
Kaiser Permanente December 2013 - Present
Kaiser Permanente February 2013 - December 2013
HealthSmart Benefit Solutions January 2012 - May 2012
Wells Fargo October 2010 - January 2012
CIGNA Healthcare April 2008 - October 2010
Great-West HealthCare August 2005 - April 2008
Affiliated Computer Services February 2003 - April 2004
Motorola August 1985 - January 2003
Skills
Process Improvement, Project Management, Strategic Planning, Change Management, Operations Management, Operational Excellence, Business Ethics, People-oriented, Cross-functional Team..., Global Delivery, Healthcare, Strategy, Employee Benefits, Mergers & Acquisitions, Insurance, Integration, Analysis, Human Resources, Business Process..., Business Analysis, Project Portfolio..., Health Insurance, HIPAA, Leadership, Call Centers, Management, Six Sigma, Vendor Management, Disability Insurance, Budgets
Education
Western International University 1988 — 1990
MBA, Business Management
Pacific University
General Studies
Xerox State and Local Solutions October 1983 - Present
Affiliated Computer Services 1983 - Present
Los Angeles Area Chamber of Commerce 2005 - 2014
ACS State and Local Solutions July 2006 - August 2008
Lockheed Martin IMS 1983 - 2006
City of Boston, MA 1973 - 1983
Skills
Team Building, Change Management, Business Analysis, Team Leadership, Program Management, Government, Business Strategy, IT Strategy, Operations Management, Cross-functional Team..., SaaS, Marketing Strategy, CRM, Project Management, Strategic Planning, Customer Service, Coaching, Forecasting, Management, Team Management, Executive Management, Analysis, Outsourcing, Management Consulting, Risk Management, Budgets, Business Development, Leadership, Process Improvement, Business Process..., Negotiation, Strategy, Metrics, Proposal Writing, Six Sigma, Project Planning, New Business Development, Performance Management, Talent Acquisition, Account Management, Contract Negotiation, Vendor Management, Product Management, Consulting, Start-ups, Integration, Strategic Partnerships, Business Intelligence, Training, Solution Selling
Education
Ohio Wesleyan University 1969 — 1973
Bachelor of Arts (BA), Sociology
Northeastern University 1979 — 1983
MPA, Masters in Public Administration
Glenbrook South High School 1964 — 1969
High School, High School Diploma
Chase Paymentech September 2015 - Present
Bank of America December 2011 - February 2015
Bank of America September 2003 - December 2011
Bank of America August 1998 - September 2003
Affiliated Computer Services September 1995 - August 1998
Barnett Bank of Florida August 1994 - September 1995
Affiliated Computer Services March 1993 - August 1994
Affiliated Computer Services March 1991 - March 1993
Affiliated Computer Services January 1989 - February 1991
Electronic Data Systems August 1987 - December 1988
Skills
Payment Systems, Electronic Payments, Disaster Recovery, Integration, Software Project..., Transaction Processing, Banking, Business Continuity, High Availability, Software Development, Payments, Cloud Computing, Relationship Building, Project Planning, TCP/IP, SSL, TACL, HP NonStop, Vendor Management, Enterprise Architecture, COBOL, ITIL, Credit Cards, IT Strategy, SDLC, Requirements Analysis, SaaS, Debit Cards, Team Leadership
Education
Oklahoma Baptist University 1982 — 1986
BBA, Computer Science
Rift Valley Acedemy 1977 — 1982
Illinois Department of Corrections 2010 - 2011
Affiliated Computer Services August 2008 - December 2008
Southwest MS Community College /Covington and Forrest County School District July 2002 - May 2006
Synergetics DSC, Inc. July 2004 - May 2005
Raytheon Aircraft November 1999 - November 2000
Education
William Carey College 2005 — 2005
MAT Education
Wichita State University 1999 — 1999
Communications
University of West Florida 1991 — 1992
Communications
University of Maryland- Asian Division 1987 — 1992
English
Northern Illinois University 1980 — 1981
Communications
Southern Illinois University, Carbondale 1979 — 1980
BA, Communications
ADP September 2012 - Present
Affiliated Computer Services 2005 - September 2012
Mellon Financial 2002 - 2004
Mellon HR Solutions 2002 - 2004
PricewaterhouseCoopers 1998 - 2002
Coopers & Lybrand 1996 - 1998
Skills
Java, JavaScript, JSP, XML, SQL, PeopleSoft, Web Services, AJAX, Eclipse, Tomcat, J2EE, J2EE Architecture, freemaker, HTML, CSS, AOP, Axis, JSTL, Maven, Ant, PeopleSoft Component..., Spring Framework, SOAP, Spring Web Services, Struts, Struts2, iBatis, SAP BAPI, TestNG, Apache Commons, Workflow, BEA Weblogic, Oracle, MySQL, Visual Basic, Hibernate, JPA, REST, JAXB, JAX-WS, Design Patterns, Java Enterprise Edition, Spring
Education
New Jersey Institute of Technology 1991 — 1995
Bachelor of Science, Computer & Information Science
SunGard September 2013 - Present
Xerox November 2009 - September 2013
Affiliated Computer Services March 2009 - November 2009
BNY Mellon August 2000 - February 2009
Mellon HR Solutions August 1998 - August 2000
Skills
401k, Testing, User Acceptance Testing, Business Requirements, Requirements Analysis, Test Planning, Business Analysis, Business Process, Test Cases, Benefits Administration, Analysis, SDLC, Process Improvement, Quality Assurance, Change Management, Requirements Gathering, Vendor Management
Education
Mount Saint Mary College 1992 — 1996
BS, Mathematics
Exterro August 2015 - Present
Kroger March 2014 - August 2014
Reddaway January 2012 - March 2014
Affiliated Computer Services May 2010 - June 2011
ACS 2001 - 2007
Skills
Call Center, Operations Management, Troubleshooting, Workforce Management, BPO, Process Improvement, Team Building, Customer Satisfaction, Vendor Management, Team Leadership, Call Center Development, Management, Team Management, Call Centers, Service Delivery, Security, Software Documentation, Outsourcing, Leadership, Performance Management, Training, Quality Assurance, Customer Experience, Account Management, CRM, Customer Retention, Technical Support, Employee Training, Cross-functional Team...
Education
Oregon State University 1988 — 1993
B.S, Exercise and Sports Science
Allscripts August 2011 - Present
GFI Software 2012 - 2013
Affiliated Computer Services June 2006 - May 2011
Education
Peace College 2007 — 2011
BS, Business
Affiliated Computer Services November 2003 - July 2009
Lockheed Martin March 2000 - October 2003
Protection One Alarm Services, Inc. 1991 - 2000
Skills
Microsoft SQL Server, BMC Remedy, Unix, .NET
Education
Oregon Institute of Technology 1984 — 1990
BS, Computer Systems Engineering, Industrial Management
Affiliated Computer Services October 1999 - Present
Education
Morgan State University 1994 — 1999
BS, Business Administration
Aon Hewitt June 2002 - Present
Eddie Bauer June 1996 - March 2002
Spiegel, Inc. 1996 - 2002
Caremark January 1994 - June 1996
Affiliated Computer Services January 1994 - June 1996
Zurich Insurance November 1985 - January 1994
Skills
TIBCO iProcess, SDLC, Data Center, Messaging, Security, CICS, JCL, WebSphere MQ, Leadership, Omegamon, IT Management, Vendor Management, Message Queue, Unix, Disaster Recovery, Analysis, Integration, ITIL, Process Improvement, Enterprise Architecture, Solution Architecture, Requirements Analysis, Business Analysis, IT Strategy, Software Documentation, Operating Systems
Education
Northern Illinois University 1978 — 1982
BS, Computer Science
Allstate March 2011 - Present
Allstate March 2011 - March 2012
Meridian Technologies November 2009 - February 2011
Allstate Workplace Division March 2009 - November 2009
Accenture Technology Solutions October 2006 - February 2009
MSC May 2005 - October 2006
London Bridge Group April 2004 - October 2004
Affiliated Computer Services April 2003 - October 2003
EDS Group July 1999 - October 2001
Skills
PL/SQL, Healthcare, Enterprise Management, Testing, Requirements Gathering, Data Warehousing, User Acceptance Testing, SDLC, SQL, Business Analysis, Requirements Analysis, Insurance, Government, Defense, Quality Assurance, Quality Center, Agile, XML, Visio, Project Management, Business Requirements, Management, Software Documentation, Agile Methodologies
Education
North Carolina Agricultural and Technical State University 1994 — 1999
BS, Electronics and Computer Technology
Express Integrated Technologies December 2013 - Present
Accounting Principals September 2013 - December 2013
Primas Internarional - Walden January 2013 - August 2013
ONEOK June 2012 - October 2012
Enercon Services February 2011 - April 2012
Enercon Services March 2010 - May 2011
Enercon Services, Inc. May 2005 - December 2010
Regier Car & Monroe LLP December 2004 - April 2005
Samson Investment Company August 2000 - December 2004
Affiliated Computer Services November 1999 - August 2000
Skills
CPA, Tax Research, Tax, Financial Accounting, Financial Reporting, Tax Preparation, Accounting, Account Reconciliation, Journal Entries, Monthly Close, Accruals
Education
Oklahoma Baptist University 1988 — 1993
BBA, Accounting
Affiliated Computer Services a Xerox Company September 2009 - September 2010
Affiliated Computer Services 2001 - 2009
Mellon Financial April 2000 - April 2005
Novartis September 1990 - December 1999
Ciba-Geigy June 1980 - September 1990
Skills
PeopleSoft, HRIS, Human Resources, Benefits Administration, Vendor Management
Education
Nyack College 1996 — 1998
BS, Bus/Org Mgmt
e-Rewards July 2010 - October 2012
Epsilon July 2009 - July 2010
Verizon Business April 2007 - July 2009
Travelocity September 2005 - October 2006
Affiliated Computer Services May 1999 - August 2005
Oracle Corporation June 1998 - May 1999
CompuCom December 1997 - May 1998
MCI /Norfolk Southern /GTE/ Westinghouse Security January 1996 - December 1997
Motel 6 Corporate HQ June 1995 - December 1996
Systems Control Inc. March 1992 - November 1995
Skills
Oracle Exadata, Oracle RAC, Oracle Performance..., CRS, Oracle SQL, Data Warehousing, Databases, SQL Tuning, ASH, Data Guard, Oracle Streams, oracle 11g, Architecture, Data Modeling, VLDB, high transactional..., solaris, linux, HP-UX, Unix Shell Scripting, Performance Tuning, RMAN, Database Administration, PL/SQL, sql, Database Design, Erwin, SQL Server, etl, Microsoft SQL Server, GoldenGate, Oracle, Sybase, Exadata, SQL, Solaris, Cluster, Replication, Enterprise Software, Unix, AIX, Red Hat Linux, Shell Scripting, Linux
Education
Oral Roberts University 1985 — 1989
B.S., Computer Science, minor Business
Teksystems IT ConsultantKforce Technical StaffingDecember 2012 - December 2013
NTT DATA Americas November 2011 - December 2012
KPMG May 2011 - June 2011
Affiliated Computer Services June 1995 - February 2010
Skills
COBOL, Java, Project Management, Requirements Gathering, Testing, Requirements Analysis, Consulting
Education
University of Liverpool 2005 — 2008
Master of Science (MSc), Information Technology
New Mexico State University 1982 — 1985
Bachelor of Business Administration (BBA), Business Computer Systems
Waubonsee Community College 1999 — 2002
Certificate, Web Development
Johnson County, Iowa March 2001 - Present
Affiliated Computer Services April 1994 - March 2001
Skills
GIS, ESRI, Geospatial, ArcInfo, ArcSDE, GIS software, ArcMap, Cartography, ArcGIS
Education
Northwest Missouri State University 1986 — 1990
B.S., Geography
Bimbo Bakeries USA (Sara Lee Fresh Bakery Group) June 2011 - Present
Kansas City Southern Railway May 2007 - October 2008
Affiliated Computer Services February 2006 - May 2007
H&R Block 1989 - 2005
Education
Park University
Bachelor of Science (BS), Human Resources Management
Rockhurst University
Prudential Financial 1999 - 2009
Affiliated Computer Services 1988 - 1999
Education
New Jersey Institute of Technology
BS, Industrial Engineering
Purdue University
MS, Mathematics
Global Information Systems January 2014 - Present
Nurses Registry January 2013 - December 2013
Tenmast Software April 2011 - December 2012
Affiliated Computer Services July 2010 - March 2011
Affiliated Computer Services 2006 - 2010
Education
University of Kentucky 2000 — 2002
BS, Computer Science
Morehead State University 1989 — 1994
BS, Mathematics
Computer Associates, Inc August 2011 - Present
The Regence Group November 1998 - August 2011
CA, Inc August 1997 - November 1998
Affiliated Computer Services June 1994 - August 1997
Henry Ford Health System July 1979 - June 1994
Skills
z/OS, Data Center, JCL, Mainframe
Education
Oakland University 1977 — 1981
BA, Russian Language, International Econ
Mosaic April 2013 - Present
Richland College January 2012 - December 2014
St. Nick's October 2012 - April 2013
Community Homes for Adults, Inc. January 2007 - December 2011
Primerica July 2005 - December 2010
Aegis Communications 2010 - 2010
G² Consulting and Services 2005 - 2010
Ford Motor Credit Company September 2001 - June 2005
Affiliated Computer Services, Inc. August 1995 - March 2001
Affiliated Computer Services 1992 - 1995
Skills
Team Building, Negotiation, Customer Relations, Public Speaking, Customer Service, Project Management, Business Decision Making, Skip Tracing, Call Center, Operating Budgets, Procurement, Contract Management, Employee Training, Product Training, University Teaching, Communication Skills, Information Technology, Staff Supervision, Special Needs..., Strategic Planning, Budgets, Training, Staff Development, Process Improvement, Team Leadership, Management, Sales, Contract Negotiation, Change Management, Account Management, Financial Analysis, Vendor Management, Insurance, Project Planning, Analysis, Microsoft Office, Consulting, Microsoft Excel, Outlook, Non-profits, Software Documentation, Employee Benefits, Call Centers, Networking
Education
Our Lady of the Lake University 2003 — 2005
MBA, International Business
University of North Texas 1979 — 1982
BBA-IS, Information Systems
Rocket Software June 2011 - Present
Affiliated Computer Services June 2009 - June 2011
Ultradent Products, Inc. March 2010 - May 2011
LoJack Corporation May 2005 - May 2011
AMEC June 2008 - November 2010
Novell June 2001 - June 2009
Cambridge Technology Partners October 1998 - June 2001
ON Technology 1995 - 1998
Towers Watson October 1986 - March 1995
Skills
Databases, Oracle Applications, Oracle E-Business Suite, Unix, Linux, Database Administration
Education
Northeastern University 1981 — 1986
BS, Computer Science
Verizon January 2012 - Present
Affiliated Computer Services March 2011 - January 2012
Microsoft Corporation September 2009 - December 2010
Microsoft Corporation September 2008 - July 2009
T-Mobile June 2008 - August 2008
Skills
C#, SQL, ASP.NET
Education
Osmania University
Bachelor of Engineering, Electronics and Communications Engineering
County of Orange August 2008 - Present
Affiliated Computer Services January 2004 - August 2008
WorkCare, Inc. September 2000 - December 2003
Skills
Active Directory, Windows Server, IT Management, Servers, System Administration, Troubleshooting, XP, Windows 7, IT Operations, Group Policy, Business Analysis, Network Administration, Visio, Security, ITIL, Disaster Recovery, Networking, SharePoint, VMware, System Deployment, Software Documentation, Information Technology, Data Center, IT Strategy, Windows, Computer Security, Business Continuity, Help Desk Support, Technical Support, Hardware, Operating Systems
Education
Orange Coast College 1997 — 1999
Art, Technology
Wells Fargo Home Mortgage March 2014 - Present
Wells Fargo Home Mortgage February 2012 - March 2014
Lowe's December 2010 - January 2012
Ceridian 2006 - December 2010
Affiliated Computer Services 2001 - 2006
Mellon HR & Investor Solutions (formerly Unifi), Cary, NC 2000 - 2001
EDS, Morrisville, NC 1996 - 2000
Skills
Forecasting, Workforce Management, Budgeting, Avaya, IEX, Scheduling, ACD, Planning, Call Routing, Analysis, Supervisory Skills, Call Center, Hiring, Process Scheduler, Contact Centers, Customer Service, Call Centers, Process Improvement, Management, Leadership, Troubleshooting, Training, Project Planning, Team Leadership, Performance Management
Education
North Carolina State University 1993 — 1997
Pursuing, Electrical Engineering
MJS Enterprises May 2008 - Present
Affiliated Computer Services December 2007 - May 2008
Beckman Precision, Inc July 2006 - September 2007
Honeywell May 2005 - January 2006
Vargis\Infotech Enterprises 2002 - 2004
SAIC October 2000 - September 2002
Gershman, Brickner & Bratton, Inc. May 1998 - October 2000
Skills
Accounting, Payroll, Account Reconciliation, Accounts Receivable
Education
Old Dominion University 1978 — 1983
BS, Accounting
University of Phoenix
MBA, Business Administration
PacifiCorp July 2014 - Present
PacifiCorp January 2013 - July 2014
PacifiCorp April 2011 - January 2013
Traa Wealth Management June 2007 - December 2007
Northwestern Mutual June 2006 - January 2007
Affiliated Computer Services June 2005 - September 2005
Skills
Operations Management, Program Management, Analysis, Energy, Project Management, Management, Financial Analysis, Power Generation, Process Improvement, Contract Management, Business Planning
Education
Oregon State University 2008 — 2010
MBA, Entrepreneurship and Management
Oregon State University 2005 — 2008
BS, Economics, Finance
Commonwealth of Massachusetts October 2005 - April 2014
State Street July 2000 - August 2005
Affiliated Computer Services 1998 - June 2000
Contract Consultant 1994 - 1997
Bank of Boston 1970 - 1993
Bank of Boston 1970 - 1973
Skills
Policy, Budgets, Government, Policy Analysis, Analysis, Nonprofits
Education
Northeastern University 1973 — 1978
Bachelor's Degree, Business Administration, Finance
Trillium Family Services November 2011 - Present
Food King Market June 2006 - November 2011
Affiliated Computer Services January 2010 - February 2011
Hovland Computer Labs September 2007 - June 2009
Education
Oregon State University 2002 — 2009
Liberal Studies, Technology and Social Communications
Fleisher Media Ventures September 2011 - Present
Affiliated Computer Services October 2008 - December 2011
ACS-Affiliated Computer Services, A Xerox Company 2010 - 2011
ImPress at OfficeMax March 2006 - August 2008
MediaCentric April 2004 - January 2008
Stream Global Services September 1998 - April 2004
Skills
Mac OS X, Microsoft Office, Call Center, Troubleshooting, Customer Service, Technical Support, Customer Satisfaction, Call Centers, OS X, Start-ups, Computer Hardware, Management, Networking, Windows 7, Enterprise Software, Microsoft Excel, System Administration, Leadership, Team Leadership, Process Improvement, Software Documentation, Windows
Education
Portland Community College 2004 — 2006
Certificate, Electronic Print Production
Palm Beach Atlantic University 1994 — 1996
Religion / Philosophy
Institute of Biblical Studies 1994 — 1995
Religion
State of Tennessee September 2014 - Present
Affiliated Computer Services November 2010 - September 2014
Bankers Life and Casualty Company September 2012 - March 2013
RGIS August 2010 - November 2010
Affiliated Computer Services May 2008 - April 2010
Eastern Kentucky University August 2008 - December 2008
Fayette County Public Schools December 2007 - May 2008
New Mexico's Public Defender Office January 2007 - May 2007
Girls’ Choices Program April 2006 - May 2006
Skills
Nonprofits, Research, Teaching, Call Centers, Customer Service, Outlook, Customer Satisfaction, Data Entry, Training, Microsoft Word
Education
Kaplan University 2008 — 2010
Master's degree, Criminal Justice
New Mexico State University 2005 — 2007
Bachelor's of Science, Criminal Justice
None June 2012 - December 2012
Affiliated Computer Services 2007 - 2010
Skills
Process Improvement, Call Center, Customer Retention, Management, Leadership, Training, Cross-functional Team..., Budgets, Customer Satisfaction, Financial Services, Team Leadership, Customer Service, Microsoft Office, Access, Microsoft Word, XP, Telephone Skills, Outlook, Employee Benefits, Team Building, Operations Management, Windows, Customer Experience
Education
National American University
Danfoss January 2015 - Present
Affiliated Computer Services 2010 - 2011
Education
Morgan State University
Bachelor of Science (B.S..E.E)
Arizona State Government October 2003 - Present
American Express/IBM/Spherion October 2002 - October 2003
Affiliated Computer Services January 2001 - January 2002
Motorola May 1995 - June 2001
Skills
Mainframe, COBOL, JCL, IDMS, Data Analysis, CICS, WebFocus, DB2, ADABAS, Natural, MQ Query
Education
Arizona State University, W. P. Carey School of Business 1979 — 1982
MBA, Computer Information Systems
National Cheng Kung University 1976 — 1978
Master of Science (MS), Industrial Management
Xerox June 2012 - Present
Affiliated Computer Services January 2010 - May 2012
Affiliated Computer Services December 2002 - January 2010
AmeriCredit August 2000 - December 2002
Skills
Linux, KVM, Solaris 8/9/10, Enterprise Software, Cloud Computing, Enterprise Architecture, VMware, Solaris
Education
New Mexico State University 1992 — 1993
Sul Ross State University 1989 — 1992
Bachelor of Science (B.S.), Chemistry
Xerox February 2010 - Present
Affiliated Computer Services January 2002 - January 2010
Lockheed-Martin January 2000 - January 2002
EDS October 1994 - January 2000
Skills
Service Delivery, ITIL, IT Service Management, Incident Management, Service Management, Sla, Service Desk, Active Directory, Outsourcing, Troubleshooting, IT Operations, Technical Support
Education
Northwood University 1989 — 1994
BS - Business
Robert S. Tower HS, Warren Michigan
Fidelity Investments June 2007 - Present
Affiliated Computer Services August 1998 - June 2007
Carbonated Video June 1993 - June 1998
American Airlines December 1988 - June 1993
Skills
Lexis Nexis System..., NICE Call Recording, Accurint, Sabre, Pensions, Defined Benefit, Performance Management, Financial Services, Talent Management, Human Resources, Management
Education
Garner Senior High School 1982 — 1986
Diploma, Honors English
North Carolina State University 1982 — 1986
Bachelor's degree, Political Science and Government