Affiliated Computer Services
Industry: Information technology company
DescriptionAffiliated Computer Services Inc. was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texas. ACS was ranked at number 341 on the 2010 Fortune 500 list. Number of employees: 74,000 – (June 2009) Headquarters: Dallas, Texas, United States Founder: Darwin Deason Founded: 1988 Parent organization: Xerox Subsidiaries: Affiliated Computer Services International B.V.,
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Affiliated Computer Services Employees
Affiliated Computer Services January 2009 - January 2014
Skills
Medicaid, EHR, Social Services, Case Managment
Education
Indiana State University 2001 — 2003
B.S., Community Health
self January 2014 - Present
Affiliated Computer Services July 2008 - August 2013
Fashion Bug June 2004 - November 2008
Manpower Professional November 2007 - July 2008
Skills
Customer Service, Operations Management, Process Improvement, System Administration, Microsoft Office, Team Building, Account Management, Leadership, Strategic Planning, Training, Recruiting, Microsoft Word, PowerPoint, Public Speaking, Team Leadership
Education
Ivy Tech Community College
Business
Ramie Enterprises Corporation June 2013 - Present
Professional Physical Therapy October 2008 - April 2013
Affiliated Computer Services October 2007 - May 2008
Skills
PC, Computer Hardware, Hardware Installation, Software Installation, Wireless Networking, Windows Server, Windows Services, Windows & Mac operating..., Microsoft Office 2007, Microsoft Word, Microsoft Excel, Microsoft Office 2003, PowerPoint, Electronics, Electronics Repair, Electronics Technology, Digital Electronics, Data Entry, Microsoft Office, Athletics, Customer Service, Filing, Healthcare, Public Speaking, Social Media, Exercise Physiology, Fitness, Orthopedics, Strength Training, Rehabilitation, Treatment
Education
Technical Career Institutes 2010 — 2013
Associate's of Occupational Studies (A.O.S.), Industrial Electronics Technology/Technician
Housatonic Community College
N/A, Liberal Arts and Sciences, General Studies and Humanities
Chill frozen yogurt November 2013 - Present
Alpine Access June 2013 - October 2013
Target June 2012 - June 2013
Paws and play March 2012 - June 2012
Affiliated Computer Services January 2010 - February 2011
Best Buy August 2009 - April 2010
Six Flags April 2009 - August 2009
Mi Tierra Latin Fusion October 2008 - April 2009
Little Hills Winery and Restaurant June 2005 - October 2008
Skills
Call Centers, Customer Service, Team Building, Microsoft Office, Training, Team Leadership, Microsoft Excel, Strategic Planning, PowerPoint, Microsoft Word, Customer Satisfaction, Legal Writing, Legal Research, westlaw, Communication Skills, Data Entry
Education
Kaplan University 2013 — 2014
Bachelor of Science, Communications, 3.46
Kaplan University 2011 — 2012
Associates of Applied Science, Paralegal Studies, 3.58
Lutheran North
Boys and Girls Club of South Valley September 2013 - Present
The Paradies Shops July 2011 - March 2013
Air Terminal Gifts Inc. February 2011 - July 2011
Haxton Manor August 2010 - January 2011
La Europa Academy August 2009 - June 2010
Affiliated Computer Services January 2009 - August 2009
Wilderness Quest January 2008 - September 2008
Dillards September 2007 - January 2008
Wilderness Quest November 2006 - August 2007
Skills
Customer Service, Microsoft Office, Public Speaking, Data Entry, Microsoft Word, Team Building, Leadership, Strategic Planning, Research, Teaching, Sales, Event Planning, Training, Nonprofits, Fundraising, Community Outreach, Social Networking
Education
University of Phoenix 2009 — 2013
Master of Mental Health Counseling, Counseling
Houghton College 2002 — 2006
Bachelor of Arts (BA), Creative Writing
BMC Software May 2014 - Present
Bank of America December 2003 - April 2014
Affiliated Computer Services 1998 - 2001
Royal & Sun Alliance 1998 - 2001
Bridgestone/Firestone 1989 - 1998
Skills
Executive Management, IT Strategy, Vendor Management, Contract Negotiation, IT Outsourcing, Profit Analysis, Coaching Staff, Organizational..., Program Management, Global Teams, Demand Forecasting, Risk Management, SDLC, Outsourcing, Business Intelligence, Governance, Enterprise IT Strategy, Analytics, Portfolio Management, Business Continuity, Integration, Enterprise Software, IT Infrastructure..., Management, Leadership, Strategy, Six Sigma, Business Analysis, Process Improvement, CRM
Education
Kent State University - Graduate School of Management 1992 — 1994
MBA, Executive Management, Technology, Finance
Advocate Solutions (formerly GCR Ltd.) August 2014 - Present
Catamaran June 2012 - August 2014
HP Enterprise Services October 2011 - June 2012
Fusion Alliance November 2010 - August 2011
HP Enterprise Services September 2004 - November 2010
Affiliated Computer Services July 2003 - September 2004
Skills
Medicaid, Vendor Management, Gap Analysis, Cost Accounting, Pharmacy Benefit..., MMIS, HIPAA, SDLC, Requirements Analysis, Requirements Gathering, Visio, Business Analysis, Data Warehousing, Healthcare Information..., Software Documentation, Process Improvement, Business Requirements, Pharmacy, Informatics, Project Management, Quality Assurance, Business Process, PMP, Management, User Acceptance Testing, Program Management, Healthcare, Consulting, SharePoint, Business Intelligence, IT Strategy, Business Process..., Leadership, Information Technology
Education
Villanova University 2015 — 2015
CAPM, Project Management
Indiana University Bloomington 1992 — 1996
general studies, General Studies, focus on physical sciences
Xerox State and Local Solutions 2013 - Present
Xerox State and Local Solutions 2004 - 2013
Affiliated Computer Services 2001 - 2004
Lockheed Martin 1999 - 2001
Lockheed Martin 1996 - 1999
Skills
BPO, Operations Management, Service Delivery, P&L Management, P&L responsibility, Outsourcing
Education
Iona College 1983 — 1987
BA, Computer Information Science
Xerox State Healthcare, LLC March 2012 - Present
Xerox State Healthcare, LLC November 2011 - March 2012
Affiliated Computer Services November 2010 - March 2011
Molina Medicaid Solutions February 2007 - September 2010
PRG Schultz International April 2007 - April 2008
First Health Services August 2004 - March 2007
WellCare Health Plans December 2003 - August 2004
Sierra Military Health Services May 2003 - October 2003
UniCare September 2000 - January 2003
Concentra 1998 - 2000
Skills
Executive Management, Account Management, Operations Management, Business Process..., Process Improvement, Project Management, Program Management, Team Leadership, Team Building, Change Management, Mentoring, Strategic Planning, Project Planning, P&L Management, Budgets, Proposal Writing, Healthcare, Medicaid, Managed Care, Vendor Management, Customer Relations, Health Insurance, Contract Negotiation, Contract Management, Policy, HIPAA, Customer Service, Call Centers, Start-ups, Provider Relations, Negotiation, Analysis, Training, Supervisory Skills, Microsoft Excel, Microsoft Office, Excel, Outlook, Visio, Administration, PowerPoint, Word, Management, Claims, Leadership, Customer Satisfaction, Quality Assurance, Microsoft Word
Education
Ithaca College 1975 — 1978
Bachelor of Science (B.S.), Allied Health Care Management
Carter's OshKosh B'gosh September 2013 - Present
American Cancer Society February 2010 - September 2013
American Cancer Society May 2007 - February 2010
Aaron's, Inc October 2005 - May 2007
Affiliated Computer Services February 2005 - October 2005
Simon Property Group October 1999 - November 2004
Bank One August 1998 - October 1999
Irwin Mortgage 1995 - 1998
Skills
Financial Accounting, Financial Analysis, Management, Real Estate Accounting, Non- Profit Accounting, Regulatory Compliance, Monthly Close, Team Leadership, Team Management, Year-end Close, Financial Audits, Variance Analysis, Accounting, Real Estate, Economics, Accounts Payable, Account Management, Internal Audit, Auditing, Financial Statements, Financial Reporting
Education
Indiana Wesleyan University 2003 — 2004
Bachelor of Science (B.S.), Accounting
Purdue University 1989 — 1996
Bachelor of Science (B.S.), Biology
Midcontinent Communications January 2015 - Present
Robert Headley November 2010 - Present
Vast Broadband October 2014 - December 2014
WOW! Cable, Internet and Phone June 2014 - October 2014
Wells Fargo March 2013 - June 2014
Esurance March 2011 - January 2013
Qwest January 2010 - January 2011
opGames Inc January 2001 - January 2010
Affiliated Computer Services March 2009 - June 2009
Sears, Roebuck and Co. September 2008 - March 2009
Skills
Google+, Facebook, Social Media, Blogging, Quality Assurance, Customer Service, New Media, Social Networking, Typing, 10 Key, Twitter, YouTube, Search, Photoshop, Product Evangelism, Networking, Google Analytics, Start-ups, Leadership, Direct Sales, Project Management, Management, Social Media Marketing, Call Center, Marketing, Online Marketing, Video Games, Recruiting, Public Relations, Sales, User Experience, SEO, Advertising, E-commerce, Lead Generation, Digital Marketing, Email Marketing, Online Advertising, PPC, Google Adwords, Customer Satisfaction, SEM, Customer Retention, Call Centers, Analytics, Web Analytics, Website Development, Web Marketing, WordPress, Customer Happiness
Education
Ivy Tech Community College-Wabash Valley 2007 — 2009
Business Administration, Marketing
Northview Highschool 1993 — 2001
Diploma, Band
UNC January 2013 - Present
Office Depot April 2012 - December 2012
Giant Eagle January 2011 - March 2012
verizon August 2010 - 2010
Affiliated Computer Services 2007 - 2010
Deloitte 2004 - 2006
Birlasoft 2002 - 2004
Skills
PeopleCode, PeopleTools, SQR, PeopleSoft, SDLC, Oracle, Production Support, Crystal Reports, Requirements Gathering, Requirements Analysis, SQL, Microsoft SQL Server, Integration, Software Project..., Visio, PL/SQL, Data Warehousing, Unix, Databases, Systems Analysis
Education
Kakatiya University 1997 — 2000
MCA, Computers
RKLKR
Bachelor Science, Maths and Science
MGM Resorts International May 2015 - Present
Downtown Grand Las Vegas March 2014 - 2015
Nevada System of Higher Education February 2012 - March 2014
Caesars Palace August 2013 - December 2013
Caesars Entertainment Corporation October 2012 - May 2013
Pet Pros July 2010 - January 2011
Affiliated Computer Services August 2009 - February 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Public Speaking, Teamwork, Java, Windows, Positive Personality, Hospitality, Networking, Customer Retention, Dependable Team Player, mentee, Hotels, Event Management, Food, Hospitality Industry, Hospitality Management, Event Planning, Food, Resorts, Restaurants
Education
University of Nevada, Las Vegas 2012 — 2014
Bachelor of Science (BS), Meeting and Event Management, 3.63
Highline Community College 2008 — 2011
Associate of Science (A.S.), Hospitality Administration/Management, 3.8
Franciscan Alliance, Inc. November 2014 - Present
North Shore Health Centers August 2014 - November 2014
Indiana State Department of Health / Briljent April 2013 - November 2013
Indiana Parenting Institute, Inc. (IPI) January 2012 - January 2013
Lake County Calumet Township Assessors Office April 2011 - December 2011
State of Indiana October 2009 - October 2010
Affiliated Computer Services February 2008 - October 2010
State of Indiana March 1993 - February 2007
Skills
Critical Thinking, Management of Personnel..., Time Management, Leadership Development, Microsoft Office 2007, Microsoft Works, Direct Sales, Training &..., Entrepreneurship, Non-profit..., Administrative Support, Event Management, Administrative..., Training, Personnel Management, Interviews, Nonprofits, Leadership, Customer Service, Recruiting, Resume Writing, Management, Coaching, Data Entry, Social Media, Social Services, Community Outreach, Fundraising, Volunteer Management
Education
Indiana Wesleyan University 2010 — 2012
Bachelors, Business Management/Human Services
Indiana Wesleyan University 2007 — 2010
Associates of Science, Business Administration
William A. Wirt 1984 — 1987
Diploma, Communications
Quintessential Design Incorporated October 2011 - Present
IMG Academies March 2011 - October 2011
Johnson & Johnson (Cordis) August 2009 - October 2010
General Electric Fort Myers, FL February 2008 - November 2009
WCI Communities January 2006 - November 2007
Source Interlink June 2003 - September 2005
Affiliated Computer Services January 1999 - March 2003
Quintessential Design Incorporated October 1994 - January 1999
Lee County MIS January 1989 - September 1994
Trianon Associates, Inc. October 1984 - January 1989
Skills
Document Management, Management, ITIL, SharePoint, Business Analysis, CRM, Software Documentation, PMP, MS Project, Project Management, SDLC, Change Management, Databases, Process Improvement, Data Center, Software Development, Program Management, Project Planning, Business Process..., Business Process, Training, Cross-functional Team..., Vendor Management, Enterprise Software, PMO, Budgets, Team Management, Information Technology, IT Management, Visio, Project Portfolio..., Software Project..., IT Strategy, ERP, Integration, Business Intelligence, Requirements Analysis, Consulting, Resource Management
Education
International College 1994 — 1998
BS, Business Administration
University of Miami 1972 — 1976
Chubb Institute for Computer Programming 1974 — 1974
Vocation, Programming
Memorial Health System, Springfield IL 2012 - 2014
Northern Trust August 2011 - December 2011
Daimler Trucks North America February 2011 - May 2011
Freightliner 2011 - 2011
Affiliated Computer Services March 2009 - November 2010
IBM 2003 - March 2009
IBM January 2001 - December 2001
Utour.com March 2000 - September 2000
IBM 1998 - 2000
Education
The Ohio State University
Bachelor of Science, Psychology
The Ohio State University
Bachelor of Arts, English
Jamestown Community College
Associate, Computer Studies
Xylem Inc. March 2015 - Present
PJ Consulting April 2009 - Present
Baxter International Inc. (Randstad) August 2014 - February 2015
Aon Hewitt March 2013 - May 2013
Walgreens March 2011 - July 2012
Hospira April 2005 - May 2009
Affiliated Computer Services 2003 - 2005
Abbott Labs 2001 - 2003
Technical Concepts 1999 - 2001
Squire-Cogswell Aeros Instruments 1991 - 1996
Skills
Talent Management, HR Business Partnering, Team Building, Conflict Resolution, Employee Relations, HR Policies, Talent Acquisition, Internet Recruiting, Strategic Planning, New Hire Orientation, Progressive Discipline, Personnel Policies, Job Description..., Procedures Manuals, Employee Benefits, Coaching, Workforce Planning, Benefits Administration, Succession Planning, Recruiting, Onboarding, Training, HRIS, New Hire Orientations, Human Resources, Policy, Interviews, Temporary Placement, Technical Recruiting, Performance Management, Job Descriptions, Leadership, Applicant Tracking..., College Recruiting, Taleo, Sourcing, Personnel Management, Hiring, HR Consulting, Employee Engagement, Deferred Compensation
Education
Keller Graduate School of Management of DeVry University 2000 — 2003
MHRM, Human Resources
Virginia Commonwealth University
B.S., Psychology
ViewPoint Bank April 2012 - Present
Highlands Bank October 2009 - Present
Prism July 2007 - October 2009
Geniant July 2004 - July 2007
AJILON CONSULTING August 2002 - February 2004
NORTEL NETWORKS January 2000 - December 2002
AFFILIATED COMPUTER SERVICES August 1997 - December 2000
Skills
Active Directory, Disaster Recovery, Servers, Networking, Security, Hardware, System Administration, Windows, Network Security, Computer Hardware, XP, Software Installation, Linux, Windows XP, Virtualization, SAN, Backup Solutions, SCCM, Red Hat Linux
Education
Jackson State University 1993 — 1997
BS, Computer Science MIS
Hinds Community College 1990 — 1992
AA, Computer Science
Stylist Lee Hair Studio January 2008 - Present
Regis Corporation 2009 - 2010
Affiliated Computer Services 2008 - 2009
Skills
Hair Extensions, Weaving, Relaxers, Film, Customer Service, Hair Care, Cosmetology, Beauty Industry, Cosmetics, Retail, Fashion Shows, Hair, Precision Haircutting, hair color, Certified Cinderella..., Weavologist, Magazines, Waxing, Editorial, Photo Shoots, Styling, Product Knowledge, Hair Cutting, Hair Straightening, Cuts, Razor Cutting, Telephone Skills, Salons, Appointment Scheduling, Celebrity, Phone Etiquette, Cashiering, Updos, Video, Personal Care, Microsoft Excel, Microsoft Word, Compliance, Filing, Windows, Web Design, Email Marketing, Sales, Up-selling, Spa, Aesthetics, Bridal Showers, Makeovers, Color Correction, Commercials
Education
University of Houston-Downtown 2010 — 2012
Bachelor of Applied Science (BASc), Biology, General
Houston Community College 2007 — 2008
Math/Science
MD Anderson Cancer Center July 2012 - Present
Educational Commission For Foreign Medical Graduates 2007 - 2012
Affiliated Computer Services 2006 - 2007
L & R Tax and Financial Group 2005 - 2007
Skills
Customer Service, Teamwork, Team Leadership, Office Administration, Training, HIPAA, ICD-10, JCAHO, Microsoft Office, Communication, Organizational..., Sales, Telecommunications, Interviews, Healthcare, Public Speaking, Policy, Office Management, Auditing, Leadership Development, Project Planning, Microsoft Excel, Leadership, PowerPoint, Data Entry, Healthcare Management, Hospitals
Education
University of Texas - Tyler 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
Texas Southern University 2010 — 2013
Bachelor of Science (B.S.), Healthcare Administration
Houston Community College 2008 — 2009
Associate's degree, Pre-Pharmacy Studies
Healthcare Resource Group, Inc. January 2001 - Present
HRG Employment Agency December 2010 - November 2012
Affiliated Computer Services April 2001 - September 2008
Skills
Accounts..., Medi-cal Biller, Financial Audits, Customer Service..., Call Center experience, Experienced Business..., Healthcare, EOB, ICD-9-CM, Charge Entry, UB04, Cash Posting, HCFA, Ambulatory, Accounts Receivable, Medicare/Medicaid..., Medical Terminology, IDX, Healthcare Reimbursement, ICD-9, CPT, HCPCS, Auditing, Denials, Medicaid, Customer Service, HIPAA, Medical Billing, Revenue Cycle, Revenue Cycle Management, Insurance, Hospitals, Claim, Accounting, Invoicing, Call Centers, Medicare, Meditech
Education
Kaplan University-Davenport Campus 2008 — 2014
Bachelor's degree, Health and Wellness, General
Athem College 2005 — 2008
Associate of Science (A.S.), Medical Billing and Coding
SailPoint April 2014 - Present
21CT May 2013 - March 2014
Sotera Defense Solutions, Inc. (formerly Potomac Fusion, Ltd.) June 2011 - May 2013
Overwatch Systems Tactical Operations November 2005 - May 2011
Affiliated Computer Services January 2004 - November 2005
Skills
Testing, Test Automation, System Testing, Quality Assurance, Linux, Software Quality..., Scrum, Test Planning, Integration, ClearQuest, Software Engineering, ClearCase, Web Applications, Agile Methodologies, Manual Testing, Software Documentation, Ruby, Watir, Cucumber, Windows, Quality Center, RubyMine, JIRA, ElasticSearch, Rally
Education
Kennesaw State University 2014 — 2017
Master of Science (MS), Quality Assurance, 4.0 GPA
Weber State University 2000 — 2003
Bachelor of Science (BS), Computer Science - Software Engineering
Unum May 2015 - Present
UNUM March 2011 - May 2015
Affiliated Computer Services December 2008 - March 2011
Affiliated Computer Services December 2004 - December 2008
IBM Global Services June 1996 - December 2004
Skills
Mainframe, DB2, z/OS, IBM Mainframe, TSO, JCL, High Availability, SQL, REXX, Automation, Troubleshooting, Database Administration, Enterprise Architecture, IMS DB/DC, Disaster Recovery, Performance Tuning, TCP/IP, Databases, Solution Architecture, FTP, ISPF, AIX, VTAM, Enterprise Software, Security, MVS, Teradata, Operating Systems, Integration, CICS, RACF, Unix, Netview, VSAM, OS/390, IBM Utilities, COBOL, Data Warehousing
Education
Instituto Politécnico Nacional 1992 — 1997
University, Bachelor of computer engineer degree
IBM Education
Viamedia, Inc. March 2006 - Present
Affiliated Computer Services October 2004 - March 2006
Host Communications July 2002 - March 2004
Tele-Tech Co inc. 1999 - 2002
Skills
Budgeting, Financial Analysis, Excel, Accounting, Strategic Planning, Customer Relations, Operations Management, Variance Analysis, Internal Controls, Budgets, Microsoft Excel, Customer Service, Recruiting, Team Building, New Business Development, Social Media Marketing, Marketing, Process Improvement, Advertising, Marketing Strategy, B2B, Leadership, Event Management, Sales, Social Media, Public Relations, Management, Online Marketing, Online Advertising, Business Development, Direct Marketing, Salesforce.com, SEM, Lead Generation, Event Planning, Start-ups, Cold Calling, Sales Management, Small Business, Email Marketing, Strategic Partnerships, Digital Media, Digital Marketing, Integrated Marketing, Media Planning, Marketing Communications, Account Management
Education
University of Kentucky 1989 — 1993
Bachelor of Science, Accounting
Hopkinsville Community College 1989 — 1991
Associates, Accounting
University of Illinois system August 2010 - September 2012
Illinois State Council of SHRM May 2011 - July 2011
HCL Technologies September 2006 - September 2007
Affiliated Computer Services January 2006 - September 2006
FORCE - Forum of Recyclers Communities and Environment June 2005 - January 2006
Freelance Translator June 2002 - June 2005
Skills
Leadership, Human Resources, Management, Project Management, Training, CRM, Customer Service, Social Media, Strategic Planning, Event Planning, Team Building, Software Documentation, Research, Microsoft Office, Coaching, Process Improvement, Marketing, Analysis, Recruiting, Employee..., Recruiting, Interviews, Onboarding, Employee Relations, Employee Engagement, Business Analysis
Education
University of Illinois 2010 — 2011
MBA, Operations Mgmt, Lean systems, Stat Analyses, HR Management, Org. Behavior, Bus Strategy, Finance, 4.0 GPA
Indian Institute of Technology, Bombay 2007 — 2007
Course, Human Computer Interaction
Jawaharlal Nehru University 2002 — 2004
MA, German
University of Pune 1999 — 2002
BA, German
Fidelity Investments January 2015 - Present
Veritude March 2012 - December 2014
Affiliated Computer Services July 2009 - March 2012
Skills
Word, Excel, PowerPoint, Access, Outlook, Microsoft Office, Problem Solving, Reliability, FDOT, FBSI, XTRAC, IRF, Finance, Microsoft Excel, Microsoft Word, Leadership, Process Improvement, Analysis, Accounting
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's, MAFM - CFA
DeVry University 2007 — 2010
BBA, Finance
Xerox April 2011 - Present
Affiliated Computer Services, a Xerox Company April 2010 - April 2011
Aon Consulting February 2009 - March 2010
Affiliated Computer Services October 1999 - January 2009
Hewitt Associates August 1994 - October 1999
Education
Keller Graduate School of Management of DeVry University 1994 — 1998
MBA, Certificate of Project Manager
Keller Graduate School of Management of DeVry University 1994 — 1998
MHRM, Human Resources
Northern Illinois University 1990 — 1994
BS, Community Health - Health Administration
Xerox February 2013 - Present
Xerox May 2012 - February 2013
Affiliated Computer Services July 2009 - April 2012
AJI Technologies 2008 - 2009
Motorola 2005 - 2008
Skills
Perl, Linux, Unix, Requirements Analysis, Agile Methodologies, C, Software Development, Software Project..., SOA, RFID+, Web Services, ClearCase, Spring, System Architecture
Education
Sri Venkateswara University 2002 — 2004
M.tech, Telecommunication systems
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering
Audarsa Vidyalaya 1993 — 1996
Avis Budget Group August 2010 - Present
Barclays Capitals May 2008 - May 2009
Affiliated Computer Services September 2007 - May 2008
MetLife August 2004 - November 2006
UBS, (Acquired Paine Webber) March 1997 - August 2004
Skills
User Acceptance Testing, SDLC, Process Improvement, Testing, Quality Assurance, Business Analysis, Change Management, Management, Oracle, PMO, Program Management, Project Planning
Education
Kean University
Bachelor of Science, Computer Science
Chai Mommas January 2012 - Present
Essex Management, LLC July 2008 - Present
Affiliated Computer Services April 2006 - July 2008
Blue Star Infotech August 2005 - April 2006
LCG Systems August 2003 - August 2005
Skills
Program Management, PMP, Requirements Analysis, Business Analysis, Software Project..., Software Documentation, Project Planning, Vendor Management, Project Management, Analysis, Quality Assurance, Management, Testing, Visio, Business Intelligence, Enterprise Architecture
Education
The George Washington University - School of Business 2006 — 2008
MS, Project Management
James Madison University 1999 — 2003
BS, Bioinformatics, Information Technology
C & D Home Maintenance LLC May 2013 - Present
ExamWorks Clinical Solutions March 2012 - Present
Affiliated Computer Services June 2008 - June 2009
Bank of America August 1988 - February 2007
Skills
Web Content Management, Excel, PowerPoint, Word, Microsoft Office, Risk Management, Visio, Research, Compliance, Writing, Microsoft Excel, Leadership, Microsoft Word
Education
Judson College 1979 — 1983
BS, Business Administration, Accounting, English
Cerner Corporation July 2014 - Present
Allie's Village Memory Care Homes, LLC June 2013 - March 2014
Delmar Gardens of Overland Park 2009 - 2013
Affiliated Computer Services (ACS) September 2004 - October 2007
Hallmark Cards January 1999 - October 2007
ACS 2004 - 2007
Affiliated Computer Services 2004 - 2007
RSI (Reproduction Services, Inc.) January 1998 - November 1998
Arthur Anderson, LLP January 1996 - December 1997
Pyramid Life Insurance Co. March 1994 - December 1995
Skills
Acquisitions, Rentals, Management, Software Development, SharePoint, Entrepreneurship, Windows, Service Desk, Marketing, Outsourcing, Public Speaking, Technical Support, Disaster Recovery, Healthcare, Lotus Notes, Program Management, Software Documentation, Project Management, Training, Troubleshooting, Social Media, Leadership, Active Directory, Coaching, XP, Access, Microsoft Office, Help Desk Support, Time Management, Customer Service, Process Improvement, System Administration, Microsoft Excel, Personal Development, Real Estate, Investment Properties, Vendor Management, Networking, Business Analysis, Data Analysis, Hardware, Cross-functional Team..., ITIL, Windows Server, Investments, Leadership Development, SDLC, Information Technology, Team Building, Team Leadership
Education
Johnson County Community College 2009 — 2011
RN, Nursing
Klemmer & Associates 2007 — 2008
Master, Personal Development
Southern Adventist University 1985 — 1989
Batchelor of Science, Computer Science
Georgia Cumberland Academy 1982 — 1985
High School Diploma, College Prep
State of Indiana July 2008 - Present
Self Employed January 2000 - Present
Affiliated Computer Services March 2006 - July 2008
Skills
Writing, Photography, Storytelling, Public Speaking, Books, Social Media, Blogging, Social Networking, Editing, Public Relations, Copy Editing, Creative Writing, Content Management, Facebook, Proofreading, Press Releases, Media Relations, Publications, Journalism
Education
Oakland City University 1981 — 1984
Bachelor, Physical Education
Indiana University Bloomington 1977 — 1981
Physical Education Teaching and Coaching
ai-one inc. June 2012 - Present
IBM November 2011 - June 2012
IBM Global Services July 2011 - November 2011
IBM Global Business Services March 2011 - June 2011
IBM Global Services January 2009 - February 2011
IBM Global Services October 2009 - November 2009
IBM Global Services April 2008 - April 2009
IBM Global Services November 2006 - April 2008
Affiliated Computer Services January 2004 - November 2006
Lockheed Martin July 2002 - January 2004
Skills
Requirements Management, SDLC, Requirements Analysis, Java, Java Enterprise Edition, Configuration Management, Management, Process Modeling, Test Management, Systems Analysis, Architecture, Virtualization, Databases, Enterprise Architecture, Cloud Computing, Agile Methodologies, Testing, Web Applications, Extreme Programming, Systems Engineering, System Testing, ITIL, Product Development, Analysis, Enterprise Software, Linux, Software Documentation, Software Development, Integration, Software Project..., Architectures, System Architecture
Education
Kalamazoo College 1996 — 2000
BA
Xerox Services March 2007 - August 2012
Xerox Services 2007 - August 2012
Affiliated Computer Services 2007 - 2010
Instalation service technology February 2005 - March 2007
Skills
Norton Ghost, Desktop Support, Active Directory, A+ Certified, Laptops, Blackberry Enterprise..., Software Installation, Windows 7, XP, DHCP, DNS, Computer Hardware, Group Policy, Troubleshooting, Access, Printers, VPN, HP, Antivirus, Blackberry, Hardware, Network Administration, Windows, Problem Solving, Firewalls, Customer Relations, TCP/IP, Operating Systems, Microsoft Office, Routers
Education
The University of Southern Mississippi 1999 — 2000
Hinds Community College 1998 — 1999
Affiliated Computer Services 2005 - Present
Skills
Leadership, Training, Customer Service, Public Speaking, Account Management, Editing, Technical Recruiting, Microsoft Office, proofreading, Microsoft Word, Team Leadership
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Masters, Human Resources Management and Services
Warner Pacific College 2006 — 2011
AA; BA, Accounting and Business Administration
Affiliated Computer Services October 2008 - Present
Affiliated Computer Services February 2004 - September 2008
Stark State College of Technology January 1993 - June 2006
Goodyear Tire & Rubber Company January 1989 - January 2004
The University of Akron January 1993 - June 2003
Skills
Business Analysis
Education
Kent State University
BBA, Personnel and Labor Relations
Time Warner Cable February 2014 - Present
Affiliated Computer Services May 2010 - February 2014
Domino's Pizza January 1997 - October 2002
hardees August 1993 - June 1995
murphy house January 1992 - March 1994
Skills
Call Center, Customer Experience, Software Documentation, Microsoft Word, Customer Support, PowerPoint, CRM, Help Desk Support, XP, Computer Hardware, Windows, Microsoft Office, Outlook, Windows 7, Telephone Skills, Troubleshooting, Technical Support, Data Entry, Customer Service, Customer Satisfaction, Spreadsheets, Call Centers, Access
Education
Kaplan University
Associate, Medical Assistant
Blue Cross Blue Shield of Michigan May 2011 - Present
Empire Blue Cross Blue Shield of NY December 2010 - April 2011
CareFirst Blue Cross Blue Shield of Maryland July 2010 - November 2010
Affiliated Computer Services September 2009 - September 2010
MedAssets April 2010 - June 2010
Jacobson Solutions May 2009 - July 2009
Emblem Health May 2009 - May 2009
Jacobson Solutions August 2008 - January 2009
Horizon Blue Cross Blue Shield September 2000 - August 2008
Horizon Blue Cross Blue Shield of NJ March 2003 - October 2006
Skills
Microsoft Office, Technical Writing, Benchmarking, Health Insurance, Process Improvement, HIPAA, Managed Care, Medicare, Insurance, Business Analysis, Project Management, Business Process..., Healthcare, Access, Employee Benefits, Claim, Healthcare Information..., Analysis, Change Management, Medicaid, Strategic Planning, Benefits Administration, Auditing, Data Analysis, Recruiting, Team Building, Policy, Healthcare Management, Microsoft Excel, Training, Quality Assurance, Management, Outlook, Call Center, Applicant Tracking..., Coaching, Performance Improvement, Business Intelligence, Team Leadership, Performance Management, Customer Service, Budgets, Requirements Analysis, Consulting, MS Project, Leadership, Account Management, Operations Management, PowerPoint, Microsoft Word
Education
Saint Peters College 2009 — 2013
Bachelors of Science, Mgt Science
Kean University
Saint Peters College
Bachelors of Science
Schlumberger Houston Financial Hub June 2015 - Present
Remington College January 2009 - Present
Cummins Oil &Gas COE April 2014 - June 2015
Infodat International Inc January 2006 - December 2008
Affiliated Computer Services March 2002 - December 2005
ISPI Corporation January 1999 - July 2001
Skills
Masters of Business..., Certified Public..., Classroom, Teaching, Educational Technology, Classroom Management, Adult Education, Campus, Accounting, Courses, Tutoring, Higher Education, Payroll, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office..., Microsoft Office, QuickBooks, General Ledger, Financial Accounting, Financial Statements, Curriculum Design, College Teaching, CampusVue, Curriculum Development, Career Counseling, Admissions, Academic Advising, Access, Research, E-Learning, Distance Learning, Student Affairs, Nonprofits, Academic Administration, Instructional Design, Leadership, Enrollment Management, Staff Development, Public Speaking, System Administration, Retaining Customers, Faculty Development, Student Financial Aid, Interviews, Student Recruiting, Employee Training, Resume Writing, Data Entry
Education
University of Houston-Victoria 2004 — 2007
Master of Business Administration (M.B.A.), Accounting and Business/Management
Iqra University 1999 — 2000
Master's degree, Management Information Systems, General
CDW March 2006 - Present
Instant InfoSystems January 2003 - September 2005
MCI Systemhouse 1996 - 1999
Affiliated Computer Services 1994 - 1999
Skills
10 & under Tennis Coach, Cisco Technologies, VMware, Solution Selling, Storage, Sales Process, Security, Cloud Computing, Servers, HP, Unified Communications, Account Management, Enterprise Software, Information Technology, Disaster Recovery, Wireless, mind-reading, Tennis
Education
Howard College
Tarleton State University
BBA, Business - Marketing
Atos July 2015 - Present
Xerox Business Services October 2011 - June 2015
ACS, a Xerox Company September 2010 - April 2012
Affiliated Computer Services July 2008 - September 2010
Skills
ITIL, PMP, Project Management, Resource Management, Service Delivery, Process Improvement, Business Process, Vendor Management, IT Management, IT Operations, IT Service Management, Disaster Recovery, Team Building, Integration, Agile Project Management, SDLC, Outsourcing, Program Management, Servers, Enterprise Architecture, PMO, IT Outsourcing, Process Simulation, IT Strategy, Project Delivery, Infrastructure, Data Center, Management, Enterprise Software, SharePoint
Education
Villanova University 2004 — 2004
Master Certficate, Project Management
Kutztown University of Pennsylvania 1994 — 1999
MS, Education
Millersville University of Pennsylvania 1987 — 1990
BS, Education
HCA September 2015 - Present
The Work Institute May 2015 - September 2015
Wirtgen America Inc. May 2014 - May 2015
Turknett Leadership Group January 2013 - February 2015
Kennesaw State University 2011 - July 2013
Turknett Leadership Group August 2012 - December 2012
Affiliated Computer Services January 2012 - June 2012
Aid Atlanta Program Evaluation January 2011 - May 2012
Skills
Statistics, Job Analysis, SPSS, Leadership Development, Data Analysis, Nonprofits, Research, Psychology, Organizational..., Survey Design, Qualitative Research, Training, Program Evaluation, Organizational..., Performance Management
Education
Middle Tennessee State University 2013 — 2015
Master of Arts (M.A.), Industrial/Organizational Psychology
Kennesaw State University 2008 — 2012
Bachelor of Science, Psychology
GuideWell September 2015 - Present
BroadPath Healthcare Solutions September 2013 - Present
TZ Insurance Solutions March 2011 - Present
MB's Home Creations January 2003 - Present
MB's HOME CREATIONS July 2002 - Present
Alorica, US February 2015 - July 2015
American Income Life Insurance Company May 2014 - June 2014
Affiliated Computer Services May 2010 - March 2011
Combined Insurance October 2008 - March 2010
Skills
Direct Sales, Whole Life, Coaching, Disability Insurance, Medicare, Customer Retention, Marketing, Microsoft Word, Public Speaking, Microsoft Excel, PowerPoint, Underwriting, Call Centers, Sales Presentations, Medicare Part D, Microsoft Office, Umbrella Insurance, Critical Illness, Long Term Care Insurance, Recruiting, General Insurance, Professional Liability, HIPAA, Claim, Commercial Insurance, Team Leadership, Insurance, Training, Sales, Health Insurance, Term Life Insurance, Customer Service, Life Insurance, Employee Benefits, Small Business, Long-term Care, Team Building, Process Improvement, Fixed Annuities, Healthcare, Cold Calling, Project Management, Retirement Planning, Time Management, Leadership Development, Building Relationships, Employee Training, Data Entry, Healthcare Industry, Critical Thinking
Education
Darton College/Medical college of Georgia 2002 — 2004
Certificate phlebotomy and laboratory sciences/Clinical Pathology, Medical Technology (Hematology & Clinical Microbiology)/clinical pathology
Indiana State University 1980 — 1983
A.S., Med Lab Technology
ANDERSON HIGH SCHOOL 1976 — 1979
diploma, college prep/math & sciences
Publicis 2008 - Present
Resources USA IT (Publicis Groupe) 2007 - Present
Resources USA IT (Publicis Groupe) 2007 - Present
Publicis Groupe 2008 - 2009
Affiliated Computer Services January 1998 - May 2008
Affiliated Computer Services 1998 - 2008
City of Riverside 1998 - 2008
Affiliated Computing Services February 1998 - March 2007
Mt. Sierra College August 1998 - August 1999
IBM September 1995 - July 1996
Skills
Active Directory, Servers, Disaster Recovery, Windows Server, Virtualization, ITIL, Microsoft SQL Server, IT Management, SQL, Cloud Computing, Cloud Security, Information Technology, Apple Certified, OS X, CLP, DHCP, Red Hat Linux, System Deployment, Citrix, Microsoft Exchange, DNS, Certified Novell..., Firewalls, Network Administration, Software Documentation, IT Operations, Vendor Management, Troubleshooting, HP, Linux, Routers, Software Installation, Blackberry Enterprise..., Microsoft Certified..., Technical Support, Databases, Help Desk Support, Infrastructure, IIS, Lotus Notes, VMware, Novell, Operating Systems, Group Policy, TCP/IP, Integration, Microsoft Technologies, Server Administration, VMware Infrastructure, Telecommunications
Education
University of Phoenix 2006 — 2008
MBA/TM, Business/Technology Management
Kent State University 1982 — 1987
B.S., Geology
Richmond Community Schools February 2008 - Present
Waynet 2010 - 2014
Affiliated Computer Services 2007 - 2007
Ontario Systems 2005 - 2006
Tivoli Systems 1998 - 2001
New Riders 1991 - 1995
Skills
Educational Technology, Technical Writing, E-Learning, Research, Public Speaking, Publishing, Staff Development, Management, Project Management, Social Media, Social Media Marketing, Social Networking, Leadership, Editorial, Instructional Technology, Publications, Web 2.0, HTML, Distance Learning, Program Development, Editing, Fundraising, Instructional Design, Technology Integration, Curriculum Development, Educational Leadership, Community Outreach, Training, Content Development, Teacher Training, Grant Writing, K-12, Leadership Development, Learning Management..., Blended Learning, Event Planning, Blogging, Team Building, Content Management, Learning Management, Mobile Learning, Administration, OS X, Instructor-led Training, Multimedia, Proofreading, Network Administration, Workshop Facilitation, Content Strategy, Teaching Adults
Education
Indiana University Bloomington 1987 — 1990
BA, English
St. Luke's University Health Network July 2014 - Present
Orion Health July 2013 - June 2014
OpenText April 2009 - March 2013
Affiliated Computer Services May 2008 - October 2008
First Consulting Group, Inc. (NASDAQ: FCGI) 1998 - 2008
Ernst & Young, LLP 1995 - 1998
Memorial Sloan Kettering Cancer Center 1993 - 1995
Skills
Healthcare Information..., Healthcare, EHR, Integration, EMR, Software Implementation, Program Management, HIPAA, SharePoint, Business Development, ITIL Certified, Project Management, Sales, Business Intelligence, Enterprise Software, Strategy, Business Process, Leadership, Consulting, SaaS, Health Information..., Interoperability, Project Portfolio...
Education
Ithaca College 1989 — 1993
BS
Examiner.com October 2010 - Present
Affiliated Computer Services July 2003 - September 2009
ACS 2003 - 2009
Jones International University April 2003 - May 2004
Percepta May 2000 - May 2003
United Nations Population Fund (UNFPA) November 2002 - January 2003
EdUSA International January 1998 - April 2000
University of Denver May 1997 - October 1998
UAE University August 1992 - June 1996
Saudi Aramco September 1982 - June 1989
Skills
Instructional Design, Writing, English, E-Learning, Adult Education, Curriculum Design, Curriculum Development, Editing, Instructor-led Training, Public Speaking, Content Development, Training, Technical Writing, Publishing, Teaching English as a..., Community Outreach, Leadership, Management, Blogging
Education
Teachers College of Columbia University 1985 — 1989
M.A., Computing in Education
Northern Illinois University 1976 — 1979
M.A., Adult Education
Illinois College 1964 — 1969
BA, English
Computech, Inc. July 2010 - Present
Enterprise Iron April 2009 - May 2010
Affiliated Computer Services May 2006 - March 2009
Mellon HR Solutions September 1998 - May 2006
Watson Wyatt September 1984 - September 1998
Education
James Madison University 1978 — 1983
BBA, Business
Xerox, Inc March 2012 - Present
ACS, a Xerox Company July 2009 - October 2012
Affiliated Computer Services May 2008 - July 2009
ACS, Inc. May 2006 - April 2008
Digital Focus 1999 - 2001
Cordant 1994 - 1998
Skills
Forecasting, Process Improvement, Sarbanes-Oxley Act, Financial Analysis, Hyperion Enterprise, Business Process..., Financial Modeling, Financial Reporting, Managerial Finance, Revenue Recognition, Business Analysis
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 1990 — 1993
MBA, Finance
James Madison University 1984 — 1988
BBA, Finance
Affiliated Computer Services March 2009 - Present
Medco Health Solutions September 2007 - January 2009
Sonata Software Pvt Ltd, India April 2005 - July 2007
Education
Jawaharlal Nehru Technological University
Bachelors of Technology, Computer Science
INSOURCE GROUP, LLC May 2010 - Present
Management Recruiters November 2006 - May 2010
Kiwanis 2007 - 2009
Affiliated Computer Services March 2004 - June 2006
Crescent Construction Corp April 2002 - March 2004
Lieberman Technologies, LLC April 2001 - April 2002
Olive / BKD April 2000 - April 2001
Keller Schroeder & Associates April 1996 - April 2000
INSOURCE GROUP, LLC January 1993 - April 1996
Thermwood Corporation January 1993 - March 1994
Skills
Management Consulting, Software Consulting, B2B services, Interim Management, Technology Development, Market Identification, Computer Industry, Technical Recruiting, Direct Sourcing, Candidate Screening, Technical Evaluations, Candidate Assessment, Pipeline Building, Candidate Development, Full-cycle Recruiting, Instrumentation, Engineering, Sales Management, Marketing Strategy, Biotechnology, Information Technology..., Hospital Information..., Systems Biology, Analytical Chemistry, Professional Services, Contract Management, Contract Development, Equipment Services, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Customer Acquisition, Customer Engagement, P&L responsibility, P&L Management, Customer Focus, Business Management, Business Operations..., Business Analysis, Business Strategy, Business Intelligence, Business Planning, New Business Development, Software Engineering, Hardware Development, Team Building, Team Leadership, Hospitals, Consulting
Education
Indiana University - Kelley School of Business 1991 — 1992
MBA, Marketing, Finance, Entrepreneurship
Purdue University 1978 — 1981
ABD-PhD, MSEE, BSE, Majored in Systems and Control Theory and Computers
Indiana University 1973 — 1977
B.Sc., Microbiology, Chemistry
Expert Global Solutions April 2013 - Present
APAC Customer Services; NCO Group; Member of the EGS Group February 2010 - Present
Dell Systems January 2009 - February 2010
Accenture August 2006 - May 2008
Affiliated Computer Services June 2001 - August 2006
Skills
BPO, Customer Relations, Strategic Planning, P&L, Budgeting, Mentoring, Outsourcing, Operations Management, Process Improvement, Six Sigma, Team Building, Healthcare, Growth Planning, Lean Sigma, Coaching, Sales Support, Client Relationship..., Account Growth, Business Solutions, Call Center, Solution Implementation, Solution Development, Back Office, Customer Contact, Financial Services, Account Management, Road Warrior, CRM, Business Process, Forecasting, Call Centers, Budgets, Business Intelligence, Sales Operations, Program Management, Start-ups, Growth Management, Economic Growth, Income Statement, Management, Customer Service, Vendor Management
Education
Kennedy Western University 2006 — 2008
Bachelors
Alliance Data Systems January 2004 - Present
Affiliated Computer Services September 1998 - January 2003
United States Navy June 1988 - June 1992
Education
University of Texas at Dallas - Naveen Jindal School of Management 2001 — 2004
MBA
James Madison University 1995 — 1998
BBA
Learning Technology Partners April 2002 - Present
Convene 1993 - 2002
Affiliated Computer Services March 1983 - July 1993
On-Line Business Systems, Inc. 1983 - 1989
The British International School June 1976 - April 1981
Skills
Entrepreneurship, Cloud Computing, Higher Education, Outsourcing, Product Development, Enterprise Software, Strategic Planning, Management, Program Management, Business Strategy, SaaS, Strategy, Start-ups, Leadership, Mergers & Acquisitions, Strategic Partnerships
Education
Helwan University Cairo 1974 — 1977
Helwan University Cairo
Hewlett-Packard July 2015 - Present
OnX Enterprise Solutions March 2014 - June 2015
Atlantis Computing April 2013 - March 2014
CA Technologies May 2012 - May 2013
VMware January 2012 - May 2012
VMware May 2008 - December 2011
Agilysys September 2006 - May 2008
Affiliated Computer Services August 2003 - September 2006
TXU 2000 - 2003
Skills
VMware, Virtualization, VMware ESX, Disaster Recovery, Cloud Computing, VDI, vSphere, Business Continuity, VCP, VMware Infrastructure, Strategic Alliances, IT Outsourcing, Storage, Solution Architecture, Data Center, Enterprise Architecture, IT Service Management, Servers, HP, Storage Area Networks, SAN, Citrix, High Availability, NAS, Server Architecture, Enterprise Software, Enterprise Storage, NetApp, Storage Virtualization, Storage Solutions, Cluster, Pre-sales, SaaS, iSCSI, PaaS, Professional Services, Storage Management, Hyper-V, EMC Storage, Fibre Channel, VMware vSphere
Education
University of Oklahoma 1992 — 1999
PhD, English
Iowa State University 1988 — 1992
MA, English
Iowa State University 1981 — 1988
BA, English and Speech Communications
Hudson High School
Hudson High School
Fidelity Investments September 2010 - Present
Affiliated Computer Services August 2009 - September 2010
Fidelity Investments July 2007 - August 2009
Fidelity Investments November 2004 - July 2007
Fidelity Investments April 2003 - November 2004
Fidelity Investments January 2003 - April 2003
Fidelity Investments May 2002 - December 2002
Skills
SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, Databases, Program Management
Education
Keene State College 1993 — 1998
BA
United Surgical Partners International, Inc March 2014 - Present
Tenet Healthcare May 2013 - March 2014
EmCare May 2008 - May 2013
Affiliated Computer Services January 2007 - May 2008
Skills
Accounts Receivable, General Ledger, Variance Analysis, Accounting, Budgets, Financial Reporting, Process Improvement, Financial Analysis, PeopleSoft, Forecasting, Strategic Planning, Healthcare, Microsoft Office, Leadership, Customer Service, GAAP, Fixed Assets, Financial Statements, Journal Entries
Education
Indiana University South Bend
Masters, Accounting
IBM April 2012 - Present
CDI March 2011 - March 2012
TBC Corporation July 2009 - February 2011
ACS March 2008 - May 2009
ACS September 2006 - March 2007
Affiliated Computer Services February 2002 - September 2006
Motorola 1995 - 2002
Skills
JavaScript, Perl, Visual Basic, XML, HTML, Java, SQL, Project Implementation, Windows, PL/SQL, Unix, Access, XSL, CSS, Linux, Visual Studio, SAP Authorisations, SOX, Programming, Problem Solving, Compliance, Visio, MS Project, Databases, Requirements Analysis, Business Analysis, Documentation, IT Governance, Project Planning, Team Leadership, HP-UX, Solaris, IT Audit, Troubleshooting, Analysis, SharePoint, Sarbanes-Oxley Act, SAP R/3, SAP Netweaver, SAP Implementation, ERP, Software Documentation, Governance, Business Process, Integration, SDLC, Security, SAP, IT Management, Network Security
Education
Keller Graduate School of Management of DeVry University 1999 — 2001
Master's, Project Management with Honors
University of Illinois at Urbana-Champaign 1993 — 1995
Bachelor's, Computer Science
Affiliated Computer Services May 2008 - Present
ExcellerateHRO May 2008 - October 2010
Mercer June 2003 - March 2008
Compaq Computer Corporation 1992 - 2001
Compaq 1992 - 2001
Information Products 1986 - 2001
Education
Iona College 1982 — 1986
Equian November 2013 - Present
Accenture August 2011 - October 2013
ACS, a Xerox Company January 2009 - August 2011
Affiliated Computer Services 2007 - January 2009
ACS April 2004 - 2007
ACS 2001 - 2004
The Rockefeller Group 2000 - 2001
Optimos 1998 - 2000
Compunnel Software Group 1996 - 1998
NIIT 1994 - 1996
Skills
ITIL, Project Management, Management, Business Intelligence, Software Project..., Product Development, PMP, Leadership, Business Analysis, IT Strategy, Outsourcing, SDLC, Software Development, Vendor Management, Integration
Education
Indian Institute of Technology, Delhi 1990 — 1994
B.Tech, Mechanical Engg
Colvin Taluqdars College 1987 — 1989
Intermediate Certificate
Methodist High School 1977 — 1987
Affiliated Computer Services November 2008 - Present
VistaCare September 2007 - July 2008
Thomson NETg 2006 - 2007
Blackboard 2005 - 2006
Education
Keller Graduate School of Management 2002 — 2007
AonHewitt October 2010 - Present
Affiliated Computer Services 2003 - October 2010
Mellon HR Solutions 2000 - 2003
Buck Consultants 1998 - 2000
Empire Blue Cross & Blue Shield 1988 - 1998
Skills
Project Management, Requirements Analysis, Program Management, Outsourcing, Management, CRM, Employee Benefits, SDLC, Quality Assurance, Business Analysis, Cross-functional Team..., Vendor Management, BPO, PMO, Leadership, Process Improvement, Strategic Planning, Call Centers, Pensions, Team Building, Business Process...
Education
Hofstra University 1979 — 1983
Bachelor of Business Administration (B.B.A.), Business Management
Xerox October 2014 - Present
Xerox Services February 2010 - October 2014
ACS July 2008 - February 2010
Affiliated Computer Services November 2003 - July 2008
Lockheed Martin January 1999 - November 2003
Skills
Process Improvement, RFP, Sarbanes-Oxley Act, Forecasting, Financial Analysis, Pricing, Sla, Outsourcing, Finance, Managerial Finance, Business Analysis, Management, Cross-functional Team..., Financial Reporting, Budgets, Project Management, Vendor Management, Change Management
Education
Indiana University - Kelley School of Business 1988 — 1992
Bachelor of Science (BS), Accounting and Finance
Columbus East High School
Alliance Data Systems Corporation April 2006 - Present
Affiliated Computer Services September 2003 - April 2006
Akin Gump Strauss Hauer & Feld LLP 1999 - 2003
Education
Southern Methodist University Dedman School of Law 1996 — 1999
JD
The University of Dallas 1992 — 1994
MBA, Industrial Management
Iowa State University 1987 — 1991
BSIE, Industrial Engineering
SPPlus November 2014 - January 2015
CareFusion August 2014 - November 2014
advancedmed corporation October 2012 - August 2014
OpenSky Corp March 2012 - October 2012
CHS November 2011 - March 2012
Dell January 2010 - November 2011
Self Employed February 2008 - December 2009
Affiliated Computer Services March 2006 - February 2008
Affiliated Computer Services 2006 - 2008
first consulting group 2004 - 2006
Skills
A+ Certified, Securtiy+, ITIL, Computer Hardware, Servers, Software Installation, Operating Systems, Printers, Laptops, Blackberry Enterprise..., Active Directory, Windows Server, Windows 7, Troubleshooting, Windows Server 2003, XP, Desktop Support, Windows, Deployment, Network Administration, System Administration, TCP/IP, Remedy, Hardware, DHCP, Windows Server 2008, Technical Support, System Deployment, Remote Desktop, Firewalls, Virtualization, Workstations, Disaster Recovery, Microsoft Technologies, Dell Computers, WAN, Microsoft Exchange, Help Desk Support, DNS, Blackberry, Data Center, Testing, Citrix, Switches, Routers, VMware ESX, Security+, HP, Service Desk, LAN-WAN
Education
Jacksonville State University 1982 — 1984
Bachelor of science, Computer Science Information Systems
Cambria Solutions July 2014 - Present
Cognizant Technology Solutions April 2012 - June 2014
ACS Government Healthcare 2007 - August 2013
Affiliated Computer Services December 2001 - October 2011
Saks Incorporated 1999 - 2001
Skills
Leadership, SDLC, Requirements Analysis, Requirements Gathering, Business Analysis, Visio, Business Requirements, Systems Analysis, SQL, Software Documentation, SharePoint, Software Project..., User Acceptance Testing, Process Improvement
Education
Jackson State University 1984 — 1989
Bachelor of Science (BS), Computer Science
YourEncore April 2012 - Present
YourEncore August 2010 - April 2012
YourEncore February 2010 - August 2010
YourEncore June 2007 - February 2010
Affiliated Computer Services 2004 - 2007
Outsourced Administrative Systems, Inc. (OASYS) 1998 - 2004
Anthem 1990 - 1998
Skills
Human Resources, Strategic Planning, Leadership, Process Improvement, Cross-functional Team..., Mergers & Acquisitions, Management, Strategy, Mergers, Finance, Deltek, Start-ups, Metrics, Consumer Products, Business Process..., Performance Management, Compensation & Benefits, Employee Relations, Payroll, ADP Payroll, Onboarding
Education
Indiana University-Purdue University at Indianapolis 1985 — 1989
Bachelor of Science (B.S.), Accounting
Xerox July 2012 - Present
ACS, a Xerox Company August 2009 - June 2012
Affiliated Computer Services May 2007 - December 2009
Ascom Transport Systems October 2005 - May 2007
Skills
Agile Methodologies, SQL, SDLC, Testing, Oracle, Requirements Analysis, MS Project, Project Planning, Project Coordination, Java, QTP, Selenium, Oracle SQL, Microsoft SQL Server, Quality Center, Test Management, User Acceptance Testing, Test Planning, PL/SQL, Quality Assurance, PMP
Education
Texas Tech University 2003 — 2005
Jawaharlal Nehru Technological University
Colorado Department of Transportation May 2014 - Present
California Steel Industries May 2014 - Present
Softtek February 2013 - Present
Systech Integrators June 2010 - Present
Affiliated Computer Services March 2008 - Present
IHP 2013 - 2013
EPRI 2012 - 2013
EPRI 2012 - 2013
SAP 2008 - 2013
Cashman 2012 - 2012
Skills
SAP, Logistics, SD, SAP Implementation, ABAP, Warehouse Management, SAP ERP, Business Process..., Business Intelligence, Business Process, Requirements Analysis, Management, SAP R/3, Warehousing, Oracle, Vendor Management, ECC, SAP Netweaver
Education
Jawaharlal Nehru Technological University
Bachelors, Mechanical
University of North Texas
Masters, Mechanical & Management
Shady Nook Scottie Farm September 2001 - Present
TekSystems September 2007 - September 2009
Affiliated Computer Services February 2005 - August 2007
Keller Schroeder & Associates 1994 - 2005
Commonwealth Aluminum Company March 1993 - June 1994
Lockheed Martin Company July 1978 - February 1992
Skills
Unix, Scrum, COBOL, Analysis, Process Improvement, JCL, CRM, Testing, Project Management, Disaster Recovery, Project Planning, Data Center, Budgets, PL/SQL, SharePoint, SDLC, DB2, Business Analysis
Education
Ivy Tech Community College 1992 — 1993
Computer Information Systems
Bramwell College 1964 — 1965
AS, Data Processing/Accounting
University of Evansville 1963 — 1964
Liberal Arts/Business Administration
ACS Healthcare Solutions May 2008 - Present
Affiliated Computer Services 2008 - Present
MindGent Healthcare Services/Clinics 2005 - 2008
Clarian Health Partners 2002 - 2005
Clarian Health 2002 - 2005
Healthcare/I.T. Consultant June 2000 - October 2002
Sagamore Health Network 1997 - 2000
St. Francis Health System 1996 - 1997
Alverno Administrative 1996 - 1997
Alverno Information Services 1996 - 1997
Education
Western Illinois University 1971 — 1975
B.S.,, B.S. Education, Math, Statistics, Computer Tech.
Indiana University
Business Program for BMC Mgmt., Business
Northrop Grumman January 2005 - December 2013
Affiliated Computer Services March 2000 - December 2004
Skills
Active Directory, Security, Troubleshooting, Network Security, CISSP, Firewalls, VMware, Windows Server, Disaster Recovery, Requirements Analysis, System Administration, VPN, Cisco Technologies, Network Administration, Cisco Routers, Cisco Certified, CCNA, Cisco VPN, Juniper Netscreen, Cisco Firewall Security, Intrusion Detection, Information Security, LAN-WAN
Education
Indiana University Bloomington
Bachelor's degree, Geology
Sogeti September 2014 - Present
HH Gregg November 2011 - Present
ADESA June 2008 - November 2011
Tier Technologies July 2007 - June 2008
Fusion Alliance February 2006 - August 2007
Sigma Micro Corporation February 2005 - February 2006
Navistar February 2005 - February 2006
Affiliated Computer Services June 2000 - June 2004
international truck and engine 2001 - 2002
Herff Jones August 1997 - December 1999
Skills
SDLC, Agile Project Management, Spring, SOA, Web Applications
Education
Indiana University - Kelley School of Business 1995 — 1998
The Home Depot May 2012 - Present
The Home Depot October 2005 - Present
The Home Depot October 2005 - May 2012
Affiliated Computer Services December 2003 - October 2005
ACS Healthcare Solutions 2003 - 2005
BellSouth 1989 - 1999
Skills
RACF, SOX (Sarbanes Oxley), ENDEVOR (CA ALLFUSION), TSO, MVS, COBOL, CICS, Mainframe, IBM Mainframe, DB2, VSAM, Endeavor, IBM Utilities, IMS DB/DC, Fileaid, OS/390, CLIST, JES2, NDM, FTP, CA7, ACF2, Unix, JCL, Databases
Education
Jackson State University 1984 — 1988
BS, Accounting/Management
Affiliated Computer Services September 2006 - Present
Affiliated Computer Services August 2002 - September 2006
Morgan Stanley January 2000 - November 2001
Morgan Stanley April 1999 - January 2001
MetLife April 1994 - May 1999
MetLife October 1992 - April 1994
MetLife April 1990 - October 1992
Bankers Trust 1984 - 1990
Skills
Project Management, Business Analysis, Training, Mergers & Acquisitions, Management, Change Management, Employee Benefits, CRM, Analysis, Leadership, Outsourcing, Budgets, Team Management, Business Planning, Vendor Management
Education
Hofstra University 1980 — 1984
BBS, Finance
Affiliated Computer Services January 2010 - Present
Huttonsville Correctional Center February 2009 - October 2009
Education
Highline College 1996 — 1998
Xerox April 2012 - Present
Affiliated Computer Services November 2000 - April 2012
Consultec February 1998 - October 2000
Technology Services Inc January 1997 - May 1997
Skills
IT Management, Disaster Recovery, IT Project & Program..., Project Management, Testing, Management, Medicaid, Leadership, Telecommunications, IT Strategy, SDLC, Project Portfolio...
Education
Indian Hills Community College 1987 — 2000
Associate of Applied Sciences, Information Technology
Affiliated Computer Service, The Goodyear Tire & Rubber Company, Client. November 2008 - Present
Affiliated Computer Services June 2007 - November 2008
Jo Ann Stores October 1999 - June 2007
First Merit Bank August 1989 - August 1999
Skills
Tax, Finance
Education
Kent State University
AT&T Mobility June 2011 - Present
Affiliated Computer Services February 2011 - June 2011
AT&T Mobility August 2008 - February 2011
Infrasoft Technologies March 2006 - December 2007
Skills
Spring, Struts2, Hibernate, EJB, J2EE, Web Services, JMS, Weblogic, JDBC, Struts, Ant, Servlets, JUnit, Tomcat, JSP, SOAP, Maven, Swing, Design Patterns, TDD, Core Java, Eclipse, XSLT, JNDI, AJAX, XML, MVC, PL/SQL, UML, Java, Apache, JavaScript, SQL Server, Unix, Shell Scripting, Oracle SQL, SQL, Web Applications, Application Servers, CVS, Application Development, Java Enterprise Edition
Education
Jawaharlal Nehru Technological University 1994 — 1998
BS, Mechanical Engineering, Ist
polytechnic warangal
Cognizant Technology Solutions March 2014 - Present
The RightThing, Inc. February 2011 - March 2014
ACS September 2007 - July 2010
Affiliated Computer Services September 2007 - July 2010
Quintegra Resourcing November 2004 - May 2007
Skills
Applicant Tracking..., Talent Acquisition, Internet Recruiting, Technical Recruiting, Sourcing, Recruiting, Onboarding, College Recruiting, Executive Search, RPO, Employee Relations, Benefits Negotiation, Contract Recruitment, Talent Management, Human Resources, Interviews, Vendor Management, Leadership, Management, Training, Strategy, CRM
Education
Indiana University Bloomington 1983 — 1987
B.S., Business
Michigan Department of State July 2012 - Present
Kordenbrock & Associates January 2009 - July 2012
Affiliated Computer Services 2009 - August 2011
EDS 2004 - January 2009
State of Michigan 1989 - 2004
Michigan Legislature 1989 - 1997
Skills
Government Relations, Government Contracting, Issues Management, Government, Program Management, Public Relations, Leadership, Local Government, Policy Analysis, International Relations, Policy, Nonprofits, Legislative Relations, Community Outreach, State Government, Fundraising, New Business Development, Politics, Community Development, Defense, Strategic Planning, Strategy, Administrative Law, Strategic Communications, Public Speaking, Contract Negotiation, Corporate Law
Education
Thomas M. Cooley Law School
JD
Hope College 1980 — 1984
BA, Econ/Poli-sci
Molina Healthcare January 2013 - Present
Affiliated Computer Services 2007 - Present
ACS 2011 - 2011
Skills
Systems Analysis, Requirements Analysis, User Acceptance Testing, SDLC, Vendor Management, SharePoint, Business Analysis, Visio
Education
Johnson C. Smith University - JCSU 1991 — 1995
U.S. Bank July 2012 - Present
FIS July 2008 - February 2012
Affiliated Computer services March 2008 - June 2008
Finsol Consultancy PVT LTD, India 2003 - 2007
Education
Jawaharlal Nehru Technological University 1998 — 2002
Unique Pharmaceuticals October 2013 - Present
ATMI December 2008 - October 2013
ATMI December 2008 - October 2013
Affiliated Computer Services January 2007 - November 2008
Affiliated Computer Services November 2003 - January 2007
Affiliated Computer Services February 2001 - November 2003
THE STANLEY WORKS March 2000 - February 2001
AIRPAX CORPORATION, LLC November 1996 - March 2000
Black & Decker March 1987 - October 1996
Skills
Forecasting, Variance Analysis, Budgets, Accounting, Financial Reporting, Auditing, Analysis, Financial Modeling, Cost Accounting, Finance
Education
Indiana University of Pennsylvania 1978 — 1981
Bachelor's degree, Accounting
Cognizant Technology Solutions August 2013 - Present
ACS a Xerox Company January 2007 - July 2013
Xerox January 2007 - July 2013
Affiliated Computer Services 2008 - March 2012
ACS January 2007 - March 2012
ACS-inc 2007 - 2008
First Health 2004 - 2006
Coventry Health Care 2004 - 2006
Skills
Healthcare Information..., Software Project..., PMP, HIPAA, Vendor Management, Integration, Business Analysis, Requirements Analysis, SharePoint, Process Improvement, Systems Analysis, Business Process..., Requirements Gathering, Enterprise Architecture, SDLC
Education
Kansas State University 1971 — 1975
BS, Biology
Kansas State University 1971 — 1975
Bachelor of Science (BS)
ProCare Home Care & Sitter Services Inc. October 2007 - Present
Affiliated Computer Services November 2000 - October 2007
ProCare Home Care & Sitter Services Inc. January 1997 - June 2000
Education
Keller Graduate School 2008 — 2010
University of Phoenix 2003 — 2006
Bachelor of Science, Business Management
Buck Consultants January 2009 - Present
Affiliated Computer Services 2005 - 2008
Mellon Financial 2000 - 2004
Dreyfus 1994 - 1999
Linotype 1989 - 1993
Skills
Pensions, 401k, Retirement, Relationship Management, Investments, Financial Services, Process Improvement
Education
Hofstra University 1984 — 1988
Marketing, Management
Northport Health Services September 2011 - Present
Indepndent Contractor October 2010 - September 2011
Affiliated Computer Services March 2010 - October 2010
Affiliated Computer Services July 2009 - February 2010
ACS June 2007 - January 2010
ACS October 2005 - June 2007
Princeton Healthcare System April 2004 - October 2005
Superior Consultant Company October 2002 - April 2004
Superior Consultant Company June 1996 - April 2004
Superior Consultant Company January 2001 - October 2002
Skills
Healthcare Information..., Healthcare, IT Strategy, HIPAA, Process Improvement, EHR, Disaster Recovery, Vendor Management, HL7, Integration, Change Management, Project Management, EMR, Informatics, Cerner, Data Center, Business Analysis, Strategic Planning, IT Management, SDLC, Business Process..., Consulting, Databases, Enterprise Software, Governance, IT Service Management, ITIL, Leadership, Management, Outsourcing, Program Management, Security, Software Documentation, Strategy, Visio
Education
University of Alabama at Birmingham 1994 — 1996
Master of Science, Healthcare Informatics
Kansas State University 1981 — 1986
BS Business Administration, Engineering and Business Administration
ACS, a Xerox Company November 2008 - Present
Affiliated Computer Services March 2000 - November 2008
Education
Indiana University—Purdue University Fort Wayne 1995 — 2003
BS, Computer Science
Luxury Yacht Group May 2015 - September 2015
Women's Health Advantage April 2011 - April 2015
Franklin Electric September 2010 - March 2011
Alliance Healthcare Solutions, Inc. January 2010 - September 2010
triPRACTIX May 2008 - December 2009
Affiliated Computer Services January 2007 - May 2008
Technology Integration Group November 2006 - April 2007
Pinnacle Computer Services January 2005 - August 2005
Skills
DNS, Windows Server, Servers, System Administration, SAN, Virtualization, VMware Infrastructure, Dell Equallogic Storage, Datacenter..., Data Center, vSphere, VMware vShield, Active Directory, VMware View, Kaspersky, DHCP, Windows Server 2008, Microsoft Exchange, Group Policy, Disaster Recovery, Cisco Technologies, Force10, Storage Management, Storage Virtualization, Storage Solutions, IBM SAN, McAfee, VMware ESX, ESXi, vCenter Server, Storage Area Networks, IBM XIV, Microsoft SQL Server, Storage, Antivirus, Symantec Backup, CommVault, VMware, EMC Storage, Security, Troubleshooting, Software Installation, Technical Support, Networking, Microsoft Technologies, Windows 7, VDI, Firewalls, VPN, VMware vSphere
Education
ITT Technical Institute 2004 — 2007
Data Communications Systems Technology, IT
Ivy Tech Community College 2000 — 2003
Web/Interactive Media, Web Development
CBRE January 2015 - Present
Verizon Terremark January 2013 - January 2015
VCE April 2012 - January 2013
FireHost Inc. August 2011 - April 2012
Cisco Systems October 2010 - August 2011
Affiliated Computer Services July 2009 - September 2010
Affiliated Computer Services April 2005 - September 2010
Skills
Data Center, Network Architecture, Load Balancing, Virtualization, Cisco Technologies, Network Security, VPN, Network Engineering, Firewalls, Network Administration, VMware, Switches, Networking, ITIL, Disaster Recovery, Cisco Nexus, Cisco IOS
Education
ITT Technical Institute-San Bernardino 2003 — 2005
Associate of Science, Networking Services
Enterprise Recovery Systems, Inc. March 2012 - March 2015
Alliant Credit Union March 2009 - March 2012
Affiliated Computer Services 1990 - 2006
University of Southern California 1983 - 1989
American National Educational Corporation (ANEC) 1974 - 1983
Skills
Government Compliance, Debt Management, Financial Systems, Quality Assurance, Project Management, Human Capital, Strategic Planning, Vendor Management, Employee Engagement, Leadership Assessment, Strategic Human..., Coaching & Mentoring, Change Management, Business Analysis, Coaching, Credit, Customer Service, Executive Management, Finance, Financial Services, Leadership, Leadership Development, Management, Microsoft Office, Process Improvement, Team Building, Risk Management, Training, Team Leadership, Banking, Call Centers, Performance Management, Customer Satisfaction, Portfolio Management
Education
Illinois State University
Music Performance, French Horn
Oak Lawn Community High School
Charles Schwab October 2014 - Present
Blue Cross of SC September 2006 - October 2014
BlueCross BlueShield of South Carolina 2006 - October 2014
Affiliated Computer Services 2003 - 2006
BCBSM 1997 - 2003
EDS 1989 - 1996
Skills
SDLC, Web Development, Visio, Requirements Analysis, Software Project..., SQL, Business Analysis, Web Services, Requirements Gathering, SharePoint, Agile Methodologies, Vendor Management, XML, Databases, JAVA, JavaScript, .NET, ESB, Strategic Planning, SOA
Education
Iowa State University 1978 — 1982
BS, Computer Science
University of Central Florida
Computer Science
Affiliated Computer Services December 2008 - Present
Nelnet 2001 - 2007
Education
Indiana University Bloomington 1979 — 1983
BS, Business
SIRVA Worldwide November 2013 - Present
Sirva Relocation December 2012 - March 2014
Cliffs Natural Resources 2012 - December 2012
Goodyear Tire & Rubber Company January 2010 - January 2012
Affiliated Computer Services October 2007 - December 2009
Diamond Executive Mortgage, Inc. 2005 - 2006
Education
Kent State University - Graduate School of Management 2006 — 2008
MBA, Human Resource Management
Université Michel de Montaigne (Bordeaux 3) 2004 — 2005
Diplôme Supérieur, Etudes Françaises
Kent State University 2002 — 2005
BA, Psychology & French
U.S. Department of State April 2013 - Present
Social Security Administration April 2012 - December 2012
IBM Dubuque June 2011 - March 2012
SBM September 2010 - May 2011
Affiliated Computer Services February 2008 - June 2010
AIB February 2006 - January 2008
390 IT Services April 2002 - April 2004
IBM Nederlands March 1999 - February 2000
Administrative Data Processing April 1988 - March 1999
Skills
z/OS, Mainframe, Storage, Disaster Recovery, Unix, Data Center, JCL, IT Service Management
Education
Iowa State University 1979 — 1986
Bachelor, Computer Engineering
Xerox 2012 - Present
ACS, A Xerox Company 2009 - 2012
Affiliated Computer Services 2006 - 2009
Affiliated Computer Services June 2003 - 2006
United States District Court, Detroit, Michigan March 2003 - June 2003
Gibson, Dunn & Crutcher LLP October 1999 - April 2002
United States District Court, Detroit, Michigan September 1998 - September 1999
Education
University of Michigan Law School 1995 — 1998
JD
University of Michigan School of Public Policy 1994 — 1998
Masters, Public Policy
Kalamazoo College 1989 — 1993
BA, Economics and Political Science
Affiliated Computer Services April 2010 - Present
Hopesource October 2009 - April 2010
Oneighty Creative Communication January 2009 - October 2009
Ernst & Young June 2008 - August 2008
CDR Associates LLC May 2007 - August 2007
Education
Indiana University - Kelley School of Business 2006 — 2008
Accounting, Finance, Accounting, Finance, Economics, Psychology, Microsoft Office Application
New York State Senate April 2011 - Present
Skyguard, LLC 2008 - 2008
Affiliated Computer Services 2007 - 2008
American Association of Motor Vehicle Administrators AAMVA) 2006 - 2007
New York State Department of Motor Vehicles 2001 - 2007
New York State Department of State 1995 - 2001
New York State Senator Owen H. Johnson 1990 - 1994
Skills
Policy Analysis, Government, Public Policy, Policy, Community Outreach, Lobbying, Legislation, Coalitions, International Relations, Leadership, Legislative Relations, Nonprofits, Political Campaigns, Political Consulting, Politics, Public Administration, Public Relations, Security, Management
Education
Hope College 1972 — 1976
BA, Political Science
Macys October 2009 - April 2013
Convergys June 2007 - March 2008
ChaseCom June 2005 - January 2006
Affiliated Computer Services April 2003 - April 2005
Skills
Customer Service, Sales
Education
Houston Community College 2000 — 2001
Business Administration
Muskegon Community College 1971 — 1973
Business Administration
Shelton State Technical School 1971 — 1972
N/A, Busines
Affiliated Computer Services Systems Analyst - Accounting ApplicationsCanada LifeFebruary 2002 - May 2004
Confederation Life August 1989 - May 1998
John Hancock September 1980 - August 1989
Education
Knoxville College 1977 — 1979
BA, Business
Tuskegee University 1969 — 1970
Architecture
Atos February 2014 - Present
Portland General Electric 2013 - August 2013
Affiliated Computer Services June 2010 - April 2013
Apple 2010 - 2013
Ridgefield Farm 1999 - 2011
Acres Wild Farm 1989 - 1991
Skills
Social Media, Training, Change Management, Team Building, Public Speaking, Leadership Development, Coaching, Public Relations
Education
Portland State University 2013 — 2015
Communications/Advertising
University of Phoenix 2011 — 2014
Communications
Indiana University Kokomo
ACS Consulting PrincipleXeroxJune 2002 - Present
Affiliated Computer Services 2002 - Present
Skills
ITIL
Education
Indiana University of Pennsylvania
Bachelor of Science (BS), Business Administration and Management, General
Penn State University
Business Administration and Management, General
University of Pittsburgh
Business Administration and Management, General
Quad Graphics November 2010 - Present
Oracle Corporation May 2010 - November 2010
GlaxoSmithKline May 2009 - April 2010
Exxova, Inc. 2010 - 2010
GlaxoSmithKline 2007 - 2009
GlaxoSmithKline December 2007 - November 2008
Satyam Computer services Limited November 2003 - November 2008
Affiliated Computer Services 2007 - 2008
GlaxoSmithKline January 2006 - November 2007
GlaxoSmithKline 2006 - 2007
Education
Timpany School 1986 — 1996
Jawaharlal Nehru Technological University
B.Tech, Electronics & Communications Engineering
Affiliated Computer Services November 2001 - Present
Education
Keller Graduate School of Management of DeVry University 2003 — 2005
MHRM, Human Resource Management
North Carolina Agricultural and Technical State University 1983 — 1988
BS, Business Administration
Affiliated Computer Services a Xerox Company October 2009 - Present
Affiliated Computer Services June 2007 - February 2009
Travelers of New Jersey July 2006 - June 2007
Skills
Microsoft Excel, PowerPoint, Word, Access, AS/400 (BPCS), EZ Suite, Edmunds, Impact, Arms, Claimnet, Workbench, Check Free/Recon Plus, Omni, ITelecash, Pass, WebDe, Esort, Siebel
Education
Kean University 2002 — 2004
Bachelors, Finance
Union County College 2000 — 2002
Associate of Science, Business
Gallagher Kaiser Corporation April 2013 - Present
Gallagher Kaiser Corporation May 2012 - April 2013
Metro Industrial Contracting, Inc. March 2006 - June 2009
City of Taylor January 2001 - January 2006
N.Y.C.E. June 1997 - January 2001
Affiliated Computer Services June 1995 - June 1997
Skills
Project Management, Programming, Microsoft Office, Servers, MS Project, Project Planning, Disaster Recovery, Microsoft Project, Data Center, Software Documentation, Technical Support, Manufacturing, Help Desk Support
Education
Henry Ford Community College 1976 — 1976
Computer Science
Univ. of Maryland/ European Division 1972 — 1973
Mathematics
Taylor Center High School 1968 — 1971
High School, Math and Science
Candlebrookproperties 2011 - 2012
Morgan Properties 2009 - 2011
Affiliated Computer Services January 2006 - September 2008
Education
Kean University 1992 — 2000
BS
Union County College 1993 — 1998
AAS
ACS, a Xerox Company December 2011 - Present
ACS, a XEROX Company September 2008 - December 2011
Affiliated Computer Services April 1998 - September 2008
Skills
Vendor Management, Technical Support, ITIL, Program Management, Change Management, Government, IT Strategy, Team Building, IT Outsourcing, Requirements Analysis, Data Center, Project Management, Process Improvement, Outsourcing, Leadership, Business Analysis, Business Process..., Business Process, Management, Disaster Recovery, Integration, Service Delivery, SDLC
Education
Indiana Wesleyan University
ABA, Business Administration
Indiana Wesleyan University
BS, Business Management
First Data Corporation May 2011 - Present
Logic House May 2010 - April 2011
RCR Technology April 2009 - May 2010
Affiliated Computer Services January 2007 - April 2009
State of Indiana February 1995 - January 2007
Skills
Agile Methodologies, PL/SQL, Business Process..., Crystal Reports, Databases
Education
Indiana University Bloomington
Alfred D'Souza Management/Technology Consulting 2004 - Present
Zero Chaos April 2011 - December 2011
Rosemont College: Undergraduate, Graduate, and Professional Studies Programs 2010 - 2010
Eastern University - Campolo College of Graduate & Professional Studies 2005 - 2010
CompuCom Systems Inc. 2004 - 2009
Affiliated Computer Services 1996 - 2004
University of Pennsylvania 1988 - 1995
Decision Data Computer Corporation 1986 - 1988
Princeton Gamma Tech 1985 - 1986
Sun Electric Corporation 1970 - 1985
Skills
Management, Project Management, Leadership, Cross-functional Team..., Process Improvement, Consulting
Education
The University of Chicago 1975 — 1978
MBA, Finance, International Business
University of Missouri-Columbia 1969 — 1970
MSEE, Electronics
University of Missouri-Columbia 1968 — 1969
BSEE, Electronics
Saint Louis University 1967 — 1967
Electrical Engineering
Indian Institute Of Technology 1964 — 1966
Electrical Engineering
University of Cambridge 1960 — 1963
General Certificate of Education, High School Diploma
Affiliated Computer Services September 2010 - October 2010
Wachovia Bank, A Wells Fargo Company - HR and Corporate Relations, October 2005 - July 2009
COMCAST UNIVERSITY, COMCAST CORPORATION 2003 - 2005
AT&T WIRELESS SERVICES 1999 - 2003
Skills
Coaching, Adult Learning Theory, Leadership Development, Blended Learning, Ethics, Training, Instructional Design
Education
Park University Enterprises, Inc. 2010 — 2010
Contract Seminar Leader Certification
ASTD Education Program 2009 — 2009
Certificate, Designing Learning Certificate
Michigan State University 1991 — 2000
PhD, Philosophy
Western Michigan University 1989 — 1991
MA, Philosophy
Kalamazoo College
Non-Degree, Exchange Study Program
University of Sierra Leone
BA, Philosophy and Religion
Affiliated Computer Services Senior Customer Service RepresentativeXerox/ACS
Skills
ITIL, Microsoft Office, Project Management, Customer Service, Management, Business Analysis
Education
Jackson State University 2001 — 2005
Bachelor's degree, Business Administration and Management, General, GPA 3.5
Hinds Community College 1996 — 1998
Associates, Civil Engineering, GPA 3.6
Bender Consulting Services, Inc 2010 - 2012
Affiliated Computer Services March 2009 - February 2010
Skills
JavaScript, Operating Systems, HTML 5, CSS, Java, Comp TIA A+..., Comp TIA N+..., Microsoft Office, Microsoft Office 2010, PComm, puTTY, FTP's, ISPF, Windows OS (XP, Vista,..., z/OS, VB.NET, Data Center, Troubleshooting
Education
Robert Morris University 2010 — 2015
Master of Science (M.S.), Internet Information Systems, 4.0 GPA
La Roche College 2003 — 2007
Bachelor of Science, Information Systems Technology
North Hills Christian School
Michigan Truck Parts July 2012 - Present
Arent Fox March 2010 - July 2012
Howrey LLP January 2006 - February 2010
Affiliated Computer Services May 2003 - January 2006
Skills
Strategic Planning, Strategy, Litigation, Litigation Support, Courts, Social Media, Legal Research, Legal Writing, Westlaw, Intellectual Property, Civil Litigation
Education
Kenyon College 1999 — 1999
BA, English
CH2M HILL December 2010 - Present
Affiliated Computer Services July 2009 - October 2010
Skills
Microsoft Office, Spreadsheets, Account Reconciliation, Data Analysis, Internal Audit, Variance Analysis, Financial Reporting, Auditing, Supervisory Skills, Accounts Payable, General Ledger, Analysis, Accounts Receivable
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
MBA, Accounting
Michigan State University 2000 — 2004
BA, Psychology
Affiliated Computer Services March 2006 - Present
Education
Hofstra University 2001 — 2005
Mailing Services of Pittsburgh July 2013 - February 2015
Heeter Direct June 2011 - May 2013
Tabs Direct July 2010 - December 2010
Tabs Direct May 2007 - July 2010
Affiliated Computer Services October 2004 - May 2007
Affiliated Computer Services January 2001 - May 2004
Skills
Customer Service, Software Documentation, Troubleshooting, Program Management
Education
Henry Ford Community College
Associate in Applied Science, Computer Information Systems, 3.8
Vocational Rehabilitation Services April 2010 - Present
Affiliated Computer Services March 2007 - April 2010
Family and Social Services Administration July 2005 - March 2007
Education
Indiana University 2005 — 2007
Master of Public Administration, Public Management and Health Services Administration
University of Ibadan 1998 — 1999
Master of Science, Political Science
University of Ibadan 1987 — 1991
Bachelor of Arts, Philosophy
Wipro September 2014 - Present
Global Associates Ltd. October 2013 - September 2014
eLinks LLC June 2013 - October 2013
iGATE February 2011 - May 2013
Affiliated Computer Services February 2007 - February 2011
Birlasoft December 2004 - February 2007
Skills
PeopleTools, PeopleCode, SQR, PL/SQL, SDLC, Oracle, Requirements Analysis, Requirements Gathering, ERP, SQL, Software Project..., Microsoft SQL Server, Unix, Data Migration
Education
Kendriya Vidyalaya
Neglia Engineering Associates April 2014 - Present
URS Corporaton January 2011 - April 2014
Neglia Engineering Associates September 2006 - September 2010
Affiliated Computer Services October 2000 - September 2006
Affiliated Computer Services October 1988 - September 2000
Education
Kean University 1980 — 1984
BS, Management Science/Marketing
Affiliated Computer Services Admin. Asst. IIIDept.of medical assistance servicesJune 2003 - August 2005
Gateway Computers November 1996 - April 2002
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
BA, Computer Information Systems
Affiliated Computer Services October 2002 - Present
Skills
ITIL, Active Directory, Service Delivery, IT Service Management, Vendor Management, Windows Server, Disaster Recovery, Business Analysis, Outsourcing, VMware, Requirements Analysis, Process Improvement, Data Center, SDLC, Servers, SQL, Microsoft SQL Server
Education
Kansas State University 2000 — 2002
Bachelor of Science, Journalism
The College Network January 2011 - Present
Affiliated Computer Services November 2009 - July 2010
Education
Indiana Business College 2010 — 2013
B.S., Health Care Administration
Learn It Systems July 2015 - Present
Grand Canyon University April 2013 - July 2015
Affiliated Computer Services 2000 - August 2011
Skills
Process Improvement, Strategic Planning, Microsoft Office, Business Analysis, Project Management, Program Management, Training, Data Analysis, Analysis, Management, Microsoft Word, Team Leadership, PowerPoint, Microsoft Excel, Customer Service, Public Speaking, Higher Education, Research
Education
Howard University 1993 — 1998
Bachelor of Fine Arts (BFA), Electronic studio Art
Dovenmuehle Mortgage, Inc. July 2015 - Present
Wells Fargo Home Mortgage September 2013 - May 2015
Wells Fargo Home Mortgage February 2011 - September 2013
Wells Fargo Home Mortgage (formerly Wachovia Home Mortgage) October 2009 - February 2011
Wachovia Bank (First Place Solutions) March 2009 - October 2009
Affiliated Computer Services August 2008 - January 2009
Target September 2007 - August 2008
AT&T June 2000 - September 2007
Skills
Community Outreach, Corporate Social..., Youth Programs, Positive Youth..., Coordinating Events, Teaching, Customer Service, Poetry, Organization, Analytics, Team Building, Sales, Access, SharePoint, Loans, Leadership, Management, Public Speaking, Microsoft Word, Program Management, Event Planning, Training, Coaching, Microsoft Office
Education
Jackson State University
Bachelor of Business Administration (BBA), Business Administration and Management, General
AT&T Global Services June 1999 - Present
Tac Staffing November 1997 - June 1999
Affiliated Computer Services July 1996 - November 1997
Label Art of California August 1990 - April 1994
Skills
Internet, Electronics, Climbing, Driving, Equipment Installation, Handyman, Plumbing, Carpentry, Electrical, Automotive, Power Tools, Hand Tools, Security, Art, Illustration, Graphic Design
Education
Heald College 1994 — 2006
A.S., Computer Electronics
College of Alameda 1987 — 1989
Automotive
Fanatics, Inc July 2012 - Present
Dovenmuehle Mortgage, Inc 2013 - 2013
Dovenmuehle Mortgage 2013 - 2013
ATec Ambulance 2011 - 2012
Affiliated Computer Services 2007 - 2010
Zurich, Inc 2000 - 2007
Grand Premier Financial Services 1996 - 2000
Skills
Project management..., Operation and process..., Advanced knowledge of..., Training and mentoring..., Project Management, Payroll, Human Resources, Training, Employee Benefits, ADP Payroll, Management, New Hire Orientations
Education
Illinois State University 1988 — 1990
Bachelors of Science, History, 2.9
McHenry County College 1985 — 1988
Associate of Science (AS), History, 2.9
International Business Machines April 2011 - May 2015
Affiliated Computer Services January 2003 - April 2011
Wellpoint Anthem May 1977 - January 2002
Skills
Mainframe, JCL, Infogix, MVS, z/OS, SDLC, Disaster Recovery, ITIL, Enterprise Architecture
Education
J Sargeant Reynolds Community College 1992 — 1992
Varina High School
high school diploma
Time Warner Cable July 2013 - Present
Affiliated Computer Services November 2012 - April 2013
Howard University August 2010 - May 2011
Capitol City Brewing Company May 2009 - August 2010
Verizon Wireless April 2004 - August 2008
Skills
BIM, SketchUp, Revit, Computer Aided Drafting, Construction Drawings, AutoCAD, Customer Service, Microsoft Office, Architectural..., Graphic Design, Illustrator, Photoshop, CAD, Sustainable Design, InDesign, Adobe Creative Suite, Interior Design, Sketching
Education
Howard University 2008 — 2012
Bachelor of Architecture (BArch), Architecture and Related Services
Surgery Partners, LLC February 2015 - Present
Asurion January 2013 - February 2015
Affiliated Computer Services December 2008 - January 2013
Skills
Testing, SQL, Quality Assurance, Test Cases, Regression Testing, Software Quality..., Test Planning, Integration, System Testing, SDLC, Manual Testing, Functional Testing, Requirements Analysis, Process Improvement, Software Documentation, Agile Testing, Business Analysis, Visio, Oracle, Stored Procedures, Database Design, Metrics Reporting, Agile Project Management, Databases
Education
ITT Technical Institute-Nashville 2006 — 2008
Associate's degree, Software Applications and Programming
Harrisburg Housing Authority August 2011 - Present
Affiliated Computer Services May 2007 - April 2011
Education
Kaplan Career Institute-Harrisburg 2010 — 2012
Associate's degree, Business Administration and Management, General
Currently Available for Work July 2012 - Present
Houston Community College 2010 - 2012
Affiliated Computer Services August 1997 - December 2009
Skills
Administrative Functions, Clinical Practices, Computer Proficiency, Microsoft Office, eClinical Works, Medisoft, Vital Signs
Education
Houston Community College 2010 — 2012
Certificate, Medical/Clinical Assistant
McDonald Family (our family) January 2005 - Present
Michael of Boston, For the Bride May 2005 - Present
Affiliated Computer Services April 2000 - January 2005
Harte-Hanks Data Technologies June 1997 - April 2000
Skills
Microsoft Excel, Microsoft Word, QuickBooks, Time Management, Customer Service, Team Building, Microsoft Office, Research, Team Leadership, Coaching, Project Planning, Editing, Account Management
Education
University of Massachusetts at Amherst - Isenberg School of Management
BBA, Marketing
IT consultant Self Employed February 2012 - Present
Bradley Caldwell, Inc 2007 - 2012
eDocument Resources September 2004 - August 2006
Affiliated Computer Services June 2003 - September 2004
Klein Wholesale Distributors October 2001 - March 2003
Skills
Windows Server, Databases, SQL, Visual Basic, Microsoft SQL Server, VB.NET, Network Administration, Integration, Software Development, C#, HTML, Networking, Windows, Access, Software Installation, Hardware, Programming, Crystal Reports, Technical Support, Operating Systems
Education
King's College 1999 — 2002
Bachelor of Science (BS), Computer and Information Systems
Spartan Tool, LLC October 2014 - Present
Better World Books July 2014 - October 2014
Indaba Systems June 2013 - May 2014
Better World Books June 2007 - June 2013
Precision Images May 2005 - November 2006
Affiliated Computer Services June 2004 - May 2005
Skills
Customer Service, Social Media, Twitter, Facebook, Blogging, Troubleshooting, Time Management, Proactive self-starter, Outlook, E-commerce, Social Networking, PowerPoint, Data Entry, Sales, Account Management
Education
Ivy Tech Community College 2000 — 2004
Associate's degree, Computer Programming
Affiliated Computer Services 1988 - 2005
Education
Indiana University-Purdue University at Fort Wayne 1984 — 1988
Bachelor's degree, Information Management