Affiliated Computer Services
Industry: Information technology company
DescriptionAffiliated Computer Services Inc. was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texas. ACS was ranked at number 341 on the 2010 Fortune 500 list. Number of employees: 74,000 – (June 2009) Headquarters: Dallas, Texas, United States Founder: Darwin Deason Founded: 1988 Parent organization: Xerox Subsidiaries: Affiliated Computer Services International B.V.,
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Affiliated Computer Services Employees
Pacificorp - Berkshire Hathaway Energy October 2008 - Present
Portland General Electric July 2008 - September 2008
Affiliated Computer Services February 2005 - June 2008
The Computer Merchant, LTD December 2002 - February 2005
Skills
Desktop Computer Support, Active Directory, Novell Netware, Blackberry Enterprise..., Unix Shell Scripting, Perl, IBM Mainframe, JCL, Cisco Call Manager, Cisco Wireless, Citrix Metaframe, VMware, Veritas Cluster Server, Veritas Net Backup, Disaster Recovery, BMC Control M/EM, BMC Remedy, Axios Assyst, Customer Service, Help Desk Management, Call Center, Windows Server, Novell Servers, Unix, Web Design, PHP, ASP, Change Management, Incident Management, TCP/IP, Wireless, MS Project, Visio, HP Openview, SharePoint, MS Office Suite, MS Exchange Server, EMC Avamar, Tivoli Identity Manager, Tivoli Access Manager, SSL VPN, Microsoft Exchange, Security, Technical Support, Microsoft Office, Help Desk Support, VPN, Networking, Citrix, Leadership
Education
International College of Ministry 2012 — 2014
Doctor of Philosophy (Ph.D.), Christian Counseling
International College of Ministry 2011 — 2012
Doctor of Philosophy (Ph.D.), Ministry
International College of Ministry 2009 — 2011
Master of Arts, Theology
Louisiana State University 1996 — 2002
B.S. ISDS, Information Systems & Decision Science
Scotlandville Magnet High School 1989 — 1993
High School Diploma, Engineering
INROADS Internship Program
Showcase Photographers January 2015 - Present
Google 2012 - Present
Xerox / Cognizant April 2008 - Present
Google Trusted Independent Photographer April 2012 - Present
FANCAM August 2012 - Present
Thompson Enterprises - DBA Rolling Photolab, Chuck Thompson Photography, Chuck Thompson Weddings November 2005 - Present
Gradimages 2009 - 2012
Gradimages 2009 - 2012
Gradimages 2009 - 2012
Affiliated Computer Services 2008 - 2009
Skills
Photoshop, Team Building, Photography, Product Development, Program Management, Digital Photography, Contract Negotiation, Panoramic Photography, Harp Guitarist, Project Management, Google Business..., FANCAM Photographer, Freestyle Wedding..., Sports Photography, Business, Guitarist, Management, IT Management, Project Planning, Disaster Recovery, Software Project..., Security, Data Center, MS Project, Networking, Strategy, Information Technology, Vendor Management, Leadership, Software Documentation, Business Analysis, Integration, Visio, Process Improvement, Unix, SharePoint, Network Security, SDLC, Testing, Requirements Analysis, Outsourcing, Servers, Business Process..., Troubleshooting, Cross-functional Team..., Databases, ITIL, Business Process, PMP, Software Development
Education
US Navy 1981 — 1996
Naval Officer, Aviation, Surface Warfare, Public Relations
Middle Tennessee State University 1974 — 1978
BS, Mass Comm / Still Photography
Anitioch High School 1971 — 1974
HS, Mechanical Engineering
Social Security Administration December 2013 - April 2015
IBM June 2011 - June 2013
Affiliated Computer Services June 1999 - November 2010
IBM Global Services June 1993 - June 1999
Skills
Incident Management, Solution Architecture, Windows Server, Business Analysis, Pre-sales, Requirements Analysis, Data Center, Disaster Recovery, IT Outsourcing, Servers, Integration, Sla, Storage, IT Service Management, Data Migration, IT Operations, ITIL, Vendor Management, CICS, DB2, IT Strategy, PMP, HP, Enterprise Architecture, Security, Mainframe, Program Management, TSO, Operating Systems, Troubleshooting, System Deployment, IT Management, SharePoint, MVS, Service Desk, IBM Mainframe, Telecommunications, z/OS, SDLC, JCL, Process Improvement, Project Management
Education
Monroe Community College
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
Rochester Institute of Technology
N/A, Business Administration and Management, General
University of Massachusetts at Lowell
Computer Science
IBM CA EMC and other Vendor classes
Hardware / Software / Technology
Jvion November 2012 - Present
STA Global May 2010 - March 2014
Summit Technology May 2010 - December 2012
Affiliated Computer Services 2007 - 2010
Accenture January 2000 - February 2007
Skills
Program Management, ERP, Process Improvement, IT Strategy, Strategic Planning, Business Transformation, Account Management, Contract Negotiation, Leadership, Strategy, Business Development, Management Consulting
Education
Mississippi State University
Open Mind Consulting, Inc. March 2011 - Present
Xerox January 2011 - Present
Affiliated Computer Services May 2010 - January 2011
Affiliated Computer Services October 2005 - July 2008
ACG Professionals 2004 - 2005
Comfortfeet (Selectivebrands May 2002 - September 2004
InterContinental Hotels Group November 2000 - April 2002
InterContinental Hotels Group February 1999 - October 2000
InterContinental Hotels Group January 1997 - January 1999
Skills
Technical Writing, Instructional Design, Email Marketing, Online Help, Instructor-led Training, Editing, Technical Product..., Blended Learning, Training, Needs Analysis, Software Documentation, E-Learning, ADDIE, Organizational Learning, E-commerce, Learning Management, CRM, Captivate, Learning Management..., Technical Training, Content Development, Virtual Teams, Web Content, Testing, Technical Communication, Mobile Learning, SharePoint
Education
Mercer University 1993 — 1996
BS, Technical Communication, School of Engineering
Aramark January 2014 - Present
Compass Rose Events, Inc. May 2013 - October 2013
Nashville Metropoltan Government Office May 2012 - August 2012
Affiliated Computer Services April 2011 - September 2011
Primerica August 2010 - March 2011
Skills
Leadership, Human Resources, Data Entry, Auditing, Internal Audit, Financial Reporting, Organization, Leadership Development, Training, Money Management, Customer-focused, Financial Analysis, Communication, Fundraising, Customer Service, Troubleshooting, Call Centers, Databases
Education
Middle Tennessee State University 2008 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Middle Tennessee State University 2008 — 2013
Bachelor of Business Administration (B.B.A.)
RES Exhibit Services August 2014 - Present
Sutherland Global Services May 2013 - March 2014
Serco April 2007 - March 2013
Affiliated Computer Services October 2006 - April 2007
Affiliated Computer Services April 2004 - October 2006
etravelexperts February 2001 - April 2004
Skills
Outsourcing, Leadership, CRM, Vendor Management, BPO, Business Development, Strategy, Sales, Process Improvement, Customer Service, Call Centers, Forecasting, Business Analysis, Financial Analysis, Financial Reporting, Business Process..., Strategic Planning, Change Management, Budgets, Accounting, Finance, Modeling, Creative Solutions, Dedication to..., Payroll, Accounts Payable, Accounts Receivable, Treasury, Business Process..., Offshoring, Analysis, Contract Negotiation, Financial Modeling, Shared Services, Operations Management
Education
Minnesota State University, Mankato 1995 — 2000
BS, Double Major - General Business Management and Human Resources Management
Sirius XM Radio Inc. November 2012 - Present
Cognizant Technology Solutions January 2010 - September 2012
Aerotek January 2008 - December 2009
Affiliated Computer Services March 2007 - January 2008
Time Warner Cable June 2005 - September 2006
AT&T August 2004 - June 2005
AT&T April 2000 - July 2004
Skills
Team Leadership, Team Building, Change Management, Management, Project Management, Operations Management, Telecommunications, Telephony, Microsoft Office, FMLA, Disability Management, Union, Employee Grievance, Grievance Arbitrations, Unemployment Claims, HR Policies, Sales Management, Network Engineering, Network Administration, Telecommunications..., Disaster Recovery, Leadership, Customer Satisfaction, Team Management, Customer Experience, Customer Retention, Human Resources, Analysis
Education
Milwaukee Area Technical College
The Harbor Church August 2014 - Present
Hastings Bus Company/Minnesota Coaches September 2011 - Present
Jewish Community Center January 2009 - September 2011
Affiliated Computer Services January 2006 - October 2007
Skills
Medical Terminology, Typing, Medical Office..., Transcription, Some Medical Coding, Some Medical Billing, Supervisory Skills, Word Processing, Data Entry
Education
Minnesota State College-Southeast Technical 2010 — 2014
Associate of Arts and Sciences (A.A.S.), Medical Administrative Secretary
Rasmussen College-Minnesota 2001 — 2002
Diploma, Early Childhood Education and Teaching
Truven Health Analytics March 2015 - Present
Truven Health Analytics March 2011 - March 2015
Affiliated Computer Services December 2007 - May 2008
Media Tech Services March 2007 - December 2007
Skills
Databases, SQL, Business Analysis, Analysis, Project Management, Requirements Analysis, Data Warehousing, JavaScript, Data Management, Microsoft Office
Education
Middle Tennessee State University 2008 — 2010
Masters in Information Systems and Accounting, Information Systems
Middle Tennessee State University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Project Management
Veterans Administration October 2010 - Present
Affiliated Computer Services August 2007 - April 2010
Southwest Washington Medical Center December 2001 - August 2007
Dick Hannah Motor Company July 1995 - September 2001
US Navy July 1988 - January 1995
Skills
Management, Healthcare, Analysis, Data Analysis, Healthcare Information..., Budgets, EHR, HIPAA, Healthcare Management
Education
University of Washington 2006 — 2009
MHA, Healthcare Administration
Linfield College 2001 — 2005
Health Sciences/Business, Healthcare and Business Administration
Cleveland High School 1984 — 1988
General, General Studies
T-Systems March 2015 - Present
Night Reaper Systems LLC November 2008 - Present
Affiliated Computer Services October 2003 - November 2008
Lockheed Martin October 2002 - October 2003
DaimlerChrysler 1987 - 2002
EDS Group September 1984 - 1987
Orrox 1983 - 1984
IBM 1982 - 1983
NASA Ames Research Center 1981 - 1982
Skills
Disaster Recovery, Business Continuity, Crisis Management, Security, Information Security, Emergency Management, Program Management, Information Security..., Information Technology, Data Center, Integration, IT Management, CISSP, Servers, Storage Area Networks, Project Management, Management, ITIL, IT Operations, Network Security, Network Architecture, Incident Management, Enterprise Architecture, Computer Security, Policy, Vulnerability Assessment, IT Service Management, IT Strategy, Infrastructure, System Deployment, Storage, Professional Services, Systems Programming, Network Design, Storage Architecture, BC/DR, Information Assurance, Virtualization, Firewalls, VMware, Cloud Computing, Penetration Testing, Active Directory, Governance, PMP, Disaster Recovery &..., Enterprise Data..., Enterprise System..., Team Building,..., ITAR
Education
Marylhurst University
Affiliated Computer Services September 2010 - January 2011
Office Depot June 1994 - September 2010
Skills
Video Editing, Video Production, After Effects, Multimedia, Post Production, Digital Photography, Photoshop, Edius, Computers, Camera Operating, Customer Service, Creative Writing, Computer Graphics, Audio Editing, Website Development, HTML, Production Planning, Avid Media Composer, Video, Broadcast Television, Technical Writing, Field Producing, Computer Science, IBM iSeries
Education
York Technical College 2013 — 2014
Certificate in Graphic Design, Graphic Design, A
York Technical College 2011 — 2013
Associate of Applied Science, Teleproduction
York Technical College 2011 — 2012
Diploma, Teleproduction Technology
Grumman Data Systems Institute 1989 — 1989
Computer Operations, Computer Operations
LIU Post 1986 — 1987
Liberal Arts
VGT December 2012 - Present
Affiliated Computer Services April 2011 - December 2012
CGI Federal March 2010 - April 2011
Quality Industries June 2007 - February 2009
Skills
Quality Assurance, Testing, ClearQuest, User Acceptance Testing, Test Automation, Regression Testing, SDLC, Software Quality..., Troubleshooting, Manual Testing, Test Planning, Test Management, Business Analysis, System Testing, Quality Center, Scrum, Test Cases, SQL, Integration
Education
Middle Tennessee State University 2004 — 2009
Bachelor of Science, Engineering Technology, GPA 3.8/4.0
TripleBrook RV & Camping Resort May 2009 - Present
Alexander Inspections, LLC December 2008 - Present
ACS June 2005 - August 2008
affiliated computer services 2005 - 2008
Mellon August 2002 - February 2005
Barclays Capital 2000 - 2002
JPMorgan Chase 1988 - 2000
KPMG Peat Marwick 1985 - 1988
Skills
Compliance, Policy, Banking, Mergers, Due Diligence, Direct Sales, Customer Service, Customer Relations, Entrepreneurial...
Education
Rutgers, The State University of New Jersey-Newark 1989 — 1992
Lehigh University 1981 — 1985
bs, Finance
Slocum-Dickson Medical Group, PLLC August 2012 - Present
Cater All, LLC - Daniele’s at Valley View April 2012 - August 2012
Granny's Kitchens, LLC October 2009 - May 2011
Heritage Health Care Center November 2006 - July 2009
Affiliated Computer Services April 1995 - February 2003
Bank of America February 1991 - August 1994
Skills
Nonprofits, Leadership, PowerPoint, Marketing, Fundraising, Non-profits, Microsoft Office, Integration, Microsoft Word, Data Entry, Sales, Customer Service, Management, Public Relations, Event Planning, Public Speaking
Education
Utica College 2003 — 2005
Bachelor of Science, Public Relations
Mohawk Valley Community College 1999 — 2003
Associate in Applied Arts, Liberal Arts
Technosoft Corporation June 2008 - Present
Deloitte 2008 - 2014
Deloitte 2008 - 2014
Deloitte 2008 - 2014
Deloitte 2008 - 2014
Cognizant Technology Solutions May 2006 - May 2008
Affiliated Computer Services November 2005 - March 2006
Skills
.NET, ASP.NET, C#, Web Services, XML, Visual Studio, VB.NET, SharePoint, UML, Web Applications, SOA, Scrum, Design Patterns, Software Development, Microsoft Office..., Microsoft SQL Server, SaaS, AJAX, Oracle
Education
Manonmaniam Sundaranar University 1999 — 2003
Bachelor's degree, Computer Science
SLB 1997 — 1999
High School, Mathematics
Gilead Sciences December 2013 - Present
Xerox February 2013 - December 2013
ACS, a Xerox Company June 2008 - June 2013
Affiliated Computer Services May 2005 - June 2008
Menlo College August 2003 - May 2005
S.E.R.V Menlo College March 2003 - May 2005
Skills
Financial Reporting, Financial Modeling, Forecasting, Analysis, Strategy, Access, Business Strategy, Business Development, Program Management, Analytics, Leadership, Finance, Management, Business Process, Competitive Analysis
Education
Notre Dame de Namur University 2006 — 2008
M.B.A., Finance
Menlo College 2001 — 2005
B.S, International Business
Microsoft January 2014 - Present
Xerox/Affiliated Computer Services (ACS) November 2007 - December 2013
Affiliated Computer Services March 2006 - November 2007
IBM (consultant) October 1999 - August 2005
Peterson Machine Inc May 1995 - September 1999
Skills
ITIL, CRM, Business Development, Proposal Writing, Organization, IT Outsourcing, Outsourcing, Service Delivery, Vendor Management, PMP, IT Strategy, PMO, Project Management, SDLC, Business Analysis, IT Management, Data Center, Information Technology, Program Management
Education
ITIL 2006 — 2006
ITIL Foundations Certificate
Project Management Institute 2005 — 2005
PMP
Stanford Center for Professional Development 2002 — 2003
Professional
Lakehead University 1992 — 1995
Bachelors
Geoforce, Inc. April 2011 - Present
DialTek February 2008 - Present
Geoforce Inc April 2011 - March 2014
AT&T April 2009 - March 2011
PepsiCo 2007 - 2008
IBM - Applications on Demand 2006 - 2007
IBM (formerly Corio) 2002 - 2006
AECOM (Formerly Earth Tech) 2001 - 2002
SRC Inc. 2000 - 2001
Affiliated Computer Services 1998 - 2000
Skills
Servers, Active Directory, Microsoft Exchange, DHCP, DNS, Agile Methodologies, Windows Server, Network Administration, TCP/IP, Testing, Data Center, Cisco Technologies, VMware ESX, Troubleshooting, Hardware, Networking, Switches, Information Technology
Education
The University of Texas at Arlington 1996 — 1997
Pre-Med
Louisiana Tech University 1983 — 1990
Bachelor's of Science, Mechanical Engineering
St. Onge Steward Johnston & Reens LLC September 2004 - Present
St. Onge Steward Johnston & Reens LLC September 2004 - Present
Affiliated Computer Services April 2003 - September 2004
CACI International Inc August 2002 - March 2003
Condor Technology Solutions November 1998 - August 2002
Bayer November 2000 - November 2001
Bank of America Commercial Finance November 1998 - September 1999
Keane, Inc. December 1995 - November 1998
General Electric December 1995 - November 1998
Mid-Hudson Information Systems August 1990 - November 1995
Skills
Data Warehousing, Software Development, Integration, Enterprise Architecture, Microsoft SQL Server, Databases, Project Management, IT Strategy, Business Intelligence, Management, Database Design, SDLC, Security, SQL, Data Center, Architecture, SOA, Enterprise Software, Consulting, Agile Methodologies, Vendor Management, Business Analysis, Leadership
Education
Marist College
Master of Science, Information Systems Management
Marist College
Bachelor of Science, Computer Science
General
Training, Company Sanctioned and Individual
hibu November 2014 - Present
hibu June 2014 - November 2014
hibu September 2012 - April 2014
hibu November 2011 - September 2012
City of Cedar Rapids August 2011 - October 2011
Affiliated Computer Services October 2010 - June 2011
Skills
Training, Management, Project Management, Microsoft Excel, Microsoft Office, Mac OS, Windows, Typing, Data Analysis, Data Entry, Phone Etiquette, Customer Service, Interviews, Internal Audit, Marketing, Communication, Pagination, Adobe Acrobat, Employee Training, SEO copywriting, Audio Editing, Workflow Management, Search Engine Marketing, Google Adwords, SEM
Education
Lock Haven University of Pennsylvania 2002 — 2006
Bachelor of Arts (B.A.), Journalism/Mass Communications
Jersey Shore Area High School 1999 — 2002
High School Diploma, General Studies
Cottonwood Financial August 2011 - January 2014
Affiliated Computer Services August 2009 - January 2010
Verizon Wireless November 2008 - June 2009
Hutcheson Enterprises Inc July 2008 - October 2008
Lipscomb University 2005 - 2007
Skills
Computer Hardware, Customer Service, Teamwork, Graphic Design, Network Administration, Laptops, Access, Business Analysis, Process Improvement, Financial Analysis, Microsoft Excel, Management, Visio, Microsoft Office, Sales, Analysis, Outlook, Banking, Customer Satisfaction
Education
Lipscomb University 2003 — 2007
Information Systems- Applications, Databases, Software Development, Programming, Networking and Network Security, Web Design, Business
UnitedHealthcare June 2010 - Present
UnitedHealthcare August 2008 - June 2010
iHealth Technologies September 2006 - August 2008
Uniprise April 2004 - September 2006
Affiliated Computer Services November 2001 - January 2004
CIGNA January 2001 - June 2001
Health 123/Vanderbilt Management Services October 1998 - January 2001
CIGNA April 1998 - October 1998
Skills
Management, Process Improvement, HIPAA, Healthcare, Medicare, Team Building, Training
Education
Meharry Medical College 1996 — 1999
MSPH, Health Administration
The University of Memphis 1988 — 1991
Bachelor of Arts (BA), Psychology
Centers for Disease Control and Prevention July 2013 - Present
Veterans Administration, VISN 6 March 2012 - June 2013
Richmond Hill Clinic July 2010 - March 2012
Dept of Defense March 2009 - June 2010
Affiliated Computer Services July 2003 - March 2004
HPS Paradigm 2001 - 2003
Robins Medical Group/Hospital 1998 - 2001
Skills
Healthcare Management, Process Improvement, Team Building, Change Management, Project Management, Management, Strategy, Budgets, Business Strategy, Training, Project Planning, Leadership, Management Consulting, Policy, Contract Management, Cross-functional Team..., Defense, Analysis, Air Force, Emergency Management, Organizational..., Strategic Partnerships, Federal Government, CRM, Data Analysis, Operational Planning, Government Contracting, Performance Improvement, Healthcare Consulting, Informatics, Team Leadership, Resource Management, Exercises, EMR, Integration, Consulting, Physician Relations, Governance, Intelligence
Education
University of Minnesota-Twin Cities 1993 — 1995
Masters Degree, Healthcare Administration
MSC School of 1988 1988 — 1988
Industrial Technology
Maynooth University
Maynooth University
Southern Illinois University, Carbondale
B.S, Industrial Technology
IN Marketing Services February 2015 - Present
Integrated Marketing Services March 2011 - February 2015
Catalina Marketing April 2008 - April 2011
Mass Connections November 2004 - April 2008
Affiliated Computer Services March 2001 - November 2004
Skills
Sales, Online Marketing, Brand Management, Integrated Marketing, Shopper Marketing, Advertising, Direct Marketing, Marketing Strategy, Digital Marketing, Relationship Marketing, Online Advertising, Account Management, Product Marketing, Customer Insight, Email Marketing
Education
Loyola Marymount University 1996 — 2000
InfraScience LLC August 2011 - Present
4thSource January 2011 - August 2011
ACS inc May 2005 - November 2010
Affiliated Computer Services May 2005 - November 2010
Philips Medical Systems February 2003 - May 2005
Entex 1995 - 2000
Skills
SDLC, Outsourcing, ITIL, Project Management, Software Project..., IT Service Management, Program Management, IT Strategy, Business Process..., Business Analysis, Service Delivery, Management, PMO, PMP, Vendor Management, Strategy, SharePoint, Team Leadership, IT Management, Business Intelligence, Project Portfolio..., Integration, Enterprise Architecture, Networking, Disaster Recovery, IT Operations, Professional Services, IT Outsourcing, Data Center, Infrastructure, Requirements Analysis, Enterprise Software, Cloud Computing, MS Project, Pre-sales, Visio, Microsoft Project
Education
Miami University 1985 — 1990
B. S., Business Management
FamilyCare Health Plans August 2015 - Present
Victoria Thoreson, PsyD January 2012 - Present
Business Energetix April 2007 - Present
FamilyCare Health Plans June 2014 - August 2015
PSU & OHSU Institute for Healthcare Improvement Open School October 2011 - April 2015
Oregon Health Care Quality Corporation August 2011 - June 2014
Oregon Health Authority March 2012 - January 2013
State of Oregon March 2011 - December 2011
Marylhurst University Alumni Association Board Of Directors June 2007 - October 2011
Affiliated Computer Services October 2010 - March 2011
Skills
Leadership, Training, Program Management, Management, Team Building, Strategic Planning, Community Outreach, Nonprofits, Change Management, Project Planning, Proposal Writing, Process Improvement, Project Management, Healthcare, Strategy, Organizational..., Team Leadership, Coaching, Program Development, Public Speaking, Contract Management, Leadership Development, Policy, Microsoft Office, Human Resources, Analysis, Interviews, Budgets, Fundraising, Customer Service, Marketing, Mentoring, Research, Healthcare Management, Public Health, Microsoft Excel, Healthcare Information..., HEDIS, Quality Improvement, Business Process Design, Data Analysis, Administration, Program Evaluation, HIPAA, Grant Writing, Quality Assurance
Education
Portland State University 2011 — 2014
Masters Public Health, Health Management Policy
Marylhurst University 2004 — 2006
Master's in Business Administration, Organizational Effectiveness
Marylhurst University 2000 — 2004
Bachelor's of Science, Business Management
Walden University
Ph.D, Leadership and Organizational Change
Xerox Business Services - Healthcare Provider Solutions April 2012 - Present
ACS, a Xerox Company January 2010 - April 2012
ACS, a Xerox Company September 2008 - January 2010
Superior Consultant Co., Inc. June 2005 - September 2008
Affiliated Computer Services January 2004 - June 2005
Superior Consultant Holdings Corporation July 1997 - January 2004
Primary DOE Managed Healthcare Provider May 2001 - February 2003
Skills
Outsourcing, Epic Systems, Vendor Management, IT Strategy, Process Improvement, Program Management, Disaster Recovery, SDLC, Integration, Data Center, Business Analysis, IT Management, Project Management, ITIL, Healthcare Information..., Business Intelligence, Business Process..., SaaS, Troubleshooting, Cloud Computing, Strategic Planning, CRM, Leadership, System Deployment, EMR, HIPAA, Information Technology, Service Delivery, IT Operations, CIO Advisory Services, IT Outsourcing, Healthcare IT...
Education
Michigan Technological University 1989 — 1994
EME, Mechanical Engineering
University of Phoenix
BSIT, Information Technology
Capital One January 2013 - Present
Capital One August 2011 - January 2013
Capital One March 2011 - August 2011
Virginia Department of Motor Vehicles November 2009 - March 2011
Virginia Department of Motor Vehicles July 2008 - November 2009
Virginia Information Technologies Agency September 2006 - July 2008
Affiliated Computer Services 2003 - 2006
Summit Business Solutions 2001 - 2003
Skills
Information Security, CISSP, CISA, CISM, Disaster Recovery, IT Management, Enterprise Architecture, ITIL, Governance, SDLC, Security, Vendor Management, Integration, Program Management, IT Strategy, MCP, Software Project..., Business Continuity, Project Portfolio..., IT Operations, Agile Project Management
Education
Lyndon State College 1986 — 1990
BS, Communicatons Arts and Sciences
South Burlington High School 1982 — 1986
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Xerox March 2000 - Present
Xerox March 2000 - Present
Affiliated Computer Services 2000 - Present
Mellon HR Solutions (formerly PWC) 2000 - Present
ACS (Formerly Mellon HR&IS, PwC - Unifi Network) March 2000 - January 2010
Affiliated Computer Services March 2000 - January 2010
PricewaterhouseCoopers 2000 - 2004
Horizon Blue Cross Blue Shield of NJ April 1999 - March 2000
Prudential Healthcare May 1998 - April 1999
Skills
Business Process, Cross-functional Team..., RFP, Outsourcing, Vendor Management, Benefits Administration, Employee Benefits, Defined Benefit, Call Center, Process Improvement, Relationship Management, Performance Management, Change Management, BPO, Account Management, Project Management, Operations Management, Service Delivery, Business Process..., Human Resources, Shared Services, Leadership, Offshoring, Team Leadership, Team Management, Business Process..., Management, Training, Customer Service, Consulting, Pensions, Strategic Planning, Customer Satisfaction, Management Consulting, Project Delivery, HRO, Governance, Service Management, Resource Management, Requirements Analysis, Strategy, Outsourcing Management, Process Engineering, Global Delivery, Business Requirements, Solution Selling, Sourcing, Analysis, Call Centers, CRM
Education
Montclair State University 1994 — 1998
BS, Mathematics
Bloomfield High School 1990 — 1994
Essintial Enterprise Solutions April 2014 - Present
Domino's Pizza May 2005 - April 2014
Affiliated Computer Services August 2008 - May 2009
Skills
Restaurant Management, Restaurants, Inventory Management, Time Management, Customer Satisfaction, Customer Service, Phone Etiquette, Telephone Skills, Food & Beverage, Inventory Control, Data Entry, Food, Food Safety, Food Service, Teamwork, Leadership, Microsoft Word, P&L, Process Scheduler, Microsoft Office
Education
McCann School of Business and Technology 2012 — 2014
Associate's degree in Business Administration, Business Administration and Management, General
McCann School of Business and Technology 2012 — 2014
Associate's degree, Business Administration and Management, General
Carlisle High School 2000 — 2004
Xerox October 1989 - Present
Affiliated Computer Services 2005 - 2005
William M. Mercer August 1988 - October 1989
PwC June 1986 - August 1988
Skills
Employee Benefits, Change Management, Defined Benefit, Pensions, Strategic Planning, Mergers, Business Analysis, Executive Pay, Performance Management, Vendor Management, Program Management, Benefits Administration, Management Consulting, Project Management, Process Improvement, Human Resources, Leadership, Outsourcing, Healthcare, Mergers & Acquisitions, Strategy, Risk Management, Start-ups, Business Process..., Organizational..., Analysis
Education
Montclair State University 2008 — 2008
MBA, Management Information Systems
University at Albany, SUNY 1982 — 1986
BS, Mathematics
Sandlot Solutions, Inc. May 2014 - Present
Lehigh Hanson October 2013 - April 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2006 - October 2013
Affiliated Computer Services+ October 1997 - July 2003
Consulting Partners, Dallas May 1997 - October 1998
Skills
SDLC, Requirements Analysis, Business Intelligence, Business Process, Process Improvement, Project Management, Analysis, Management, Telecommunications, Requirements Management, Requirements Gathering, Visio, Databases, Testing, Program Management, ITIL, Agile Methodologies, Systems Analysis, Software Development, Business Process Design, Test Planning, Waterfall, Business Analysis, Software Project..., ERP, SharePoint, Vendor Management
Education
Louisiana Tech University 1988 — 1989
MA, Rhetoric and Composition
Northwestern State University 1984 — 1988
BS
Menard High School 1979 — 1983
Oracle 2012 - Present
Futurestep 2008 - 2012
ARINSO International 2006 - 2008
Affiliated Computer Services 2004 - 2006
Skills
HRIS, Talent Management, Recruiting, SAP Portal, Human Resources, Talent Acquisition, Applicant Tracking..., HR Consulting, HR Transformation, Onboarding, Performance Management, SAP ERP, Technical Recruiting, PeopleSoft, Personnel Management, Sourcing, Succession Planning
Education
Middlebury Institute of International Studies at Monterey 1996 — 1997
MBA, International Management
Middlebury Institute of International Studies at Monterey 1995 — 1996
BA, International Studies
Technologent April 2013 - Present
EMC April 2009 - April 2013
Independent Consultant / January 2006 - April 2009
Affiliated Computer Services 2006 - 2008
Nokia 2000 - 2006
United States Air Force February 1993 - February 2003
BT Office Products - Corporate Express February 1999 - December 2000
Skills
EMCTA, Storage, Virtualization, Cluster, Servers, Unix, Data Migration, Brocade, Storage Area Networks, SAN, Enterprise Storage, NetApp, NAS, Disaster Recovery, vSphere, Technical Architecture, Data Center, Cloud Architect, High Availability, Solution Architecture, Cloud Computing, Storage Architecture, Storage Virtualization, VMware, Fibre Channel, Infrastructure, Linux, Clariion, Networking, TCP/IP, EMC Storage, Storage Solutions, Deduplication, iSCSI, Storage Management, VMware ESX, VMware Infrastructure, VDI, Big Data, Hadoop, Cisco Technologies, Data Protection, Application Mapping, Consulting, Solaris, Symmetrix, Business Continuity, Netbackup, Sun, Backup Solutions
Education
Louisiana Tech University 1996 — 1999
Computer Science
North East High School 1988 — 1992
High School Diploma, Computer Science
Cognizant Technologies February 2006 - Present
Affiliated Computer Services 2002 - 2003
Compuware Corp 1999 - 2002
Skills
Software Project..., SDLC, Requirements Analysis, Agile Methodologies, Business Analysis, Solution Architecture, SOA, Integration, Oracle, Business Intelligence, SQL, Testing, PL/SQL, Requirements Gathering, Data Modeling, Enterprise Architecture, Web Services, PMP, IT Strategy, Global Delivery, Data Warehousing, Vendor Management, PMO, Pre-sales, Architecture, Software Development
Education
Madurai Kamaraj University 1993 — 1996
Master of Computer Applications (MCA), Computer Science
University of Madras 1986 — 1989
Bachelor's Degree, Mathematics
Atos February 2007 - Present
T-Systems 2008 - 2008
ACS 1997 - 2006
Affiliated Computer Services 1997 - 2006
ACS, a Xerox Company 1997 - 2006
EDS 1989 - 1996
Placid Oil 1984 - 1989
Skills
IT Outsourcing, Outsourcing, Solution Selling, ITIL, Pre-sales, Data Center, Managed Services, Solution Architecture, Account Management, IT Service Management, IT Strategy, Vendor Management, Global Delivery, Leadership, Team Leadership, Youth Leadership, Christian Ministry, Voice Over, Praise & Worship, Christian Leadership, Team Management, Executive Management, Closing Deals, Deal Execution, Contract Negotiation, People Skills, Mainframe, Passion for Helping..., Passionate about work, Cloud Computing, Service Delivery, Offshoring, Business Continuity, Professional Services, Program Management, Disaster Recovery, ERP, Consulting, Business Intelligence, Outsourcing Management, Sales, Sla, IT Management, Service Management, Business Analysis
Education
Liberty University
University of North Texas
Rack Room July 2013 - Present
Carolina Legal Staffing February 2013 - June 2013
AMTdirect July 2012 - January 2013
ZeroChaos April 2012 - June 2012
CBRE June 2007 - January 2012
Affiliated Computer Services October 2004 - May 2007
Perot Systems February 1997 - May 2004
LaSalle Partners Management Limited February 1996 - February 1997
COMPASS Management & Leasing, Inc. June 1994 - February 1996
Westcott Communications November 1990 - June 1994
Skills
Program Management, Business Continuity, Vendor Management, Best Practices, Six Sigma, LEED, Corporate Real Estate, Property Management, Facilities Management, Sustainability, Technology..., Energy Management, Asset Management, Legal Support, Budget Management, Lease Administration, Acquisition Analysis, Disbursements, Asset Managment, Location Intelligence, Payments, Budgets, Legal Assistance, Real Estate, Business Valuation, Leases, Management, Cross-functional Team..., Project Management, Strategic Planning, Leadership, Commercial Real Estate, Real Estate Economics, Landlords, Tenant, Disposition, Real Estate Development, Contract Negotiation, Brokerage, Shopping Centers, Portfolio Management, Tenant Representation, Lease Audit, Real Estate Transactions, Due Diligence, Investment Properties, Feasibility Studies, Contract Management, Corporate Services, Facilities Operations
Education
Southwest Missouri State University 1983 — 1989
Bachelor of Science, Biology / Wildlife Conservation
The City University of New York (CUNY) February 2011 - Present
Bank of Tokyo-Mitsubishi UFJ February 2010 - January 2011
Affiliated Computer Services June 2005 - July 2009
Mellon Bank January 2003 - June 2005
PricewaterhouseCoopers May 1996 - December 2003
Kmart Corporation 1983 - 1994
Skills
Disaster Recovery, Business Continuity, Vendor Management, Information Security, Business Analysis, Project Planning, Risk Management, Process Improvement, Software Documentation, Business Process, Requirements Gathering, Requirements Analysis, Risk Assessment, Quality Assurance, Outsourcing, Project Management, Program Management, Testing, Management, Leadership, Analysis, Integration, IT Strategy, IT Management, SDLC, Business Continuity...
Education
Mercer County Community College 1974 — 1975
Data Processing & Business Management course work
Affiliated Computer Services May 1998 - August 2004
Colonial Pipeline Company 1993 - 1998
Chevron October 1979 - February 1992
Skills
Proposal Writing, RFP, Program Management, Fundraising, Software Documentation
Education
Tulane University 1976 — 1979
Master of Arts, History
Loyola University New Orleans 1972 — 1976
Bachelor of Arts, History
CyberTech April 2012 - Present
A leading provider of next-generation geospatial, networking and enterprise IT solutions. November 2011 - April 2012
Idea Integration July 2009 - August 2010
Intrado March 2008 - July 2009
Idea Integration July 2006 - August 2007
Intrado May 2004 - July 2006
Affiliated Computer Services April 2003 - May 2004
NineOneOne, Inc January 2002 - March 2003
Idea Integration 2000 - 2002
Denver Police Department June 1999 - June 2000
Skills
PMP, Scrum, CRM, SDLC, Agile Methodologies, Requirements Analysis, Program Management, Integration, Vendor Management, Software Project..., Business Analysis, Agile Project Management, Project Management, Product Management, Visio, MS Project, IT Management, Cross-functional Team...
Education
University of Denver 2004 — 2006
Advanced Certificate of Study, Technology Management with Emphasis in Project Management
Metropolitan State College of Denver 1994 — 1999
Bachelor of Science, Land Use Planning; GIS
The Leukemia & Lymphoma Society July 2005 - Present
Affiliated Computer Services April 2002 - July 2005
General Electric August 2001 - April 2002
NVISIA August 1999 - April 2001
Skills
Agile Methodologies, Web Services, Enterprise Architecture, Software Development, Java, Leadership, Agile Project Management, Project Management, Software Project..., SQL, Enterprise Software, Spring, IT Strategy, Integration, XML, SDLC, Unix, Scrum, Linux, Web Applications, Oracle, Ant, Program Management, Data Warehousing, Web Development, JavaScript, Business Analysis, Databases, SOA
Education
Mississippi State University 1994 — 1999
Bachelor of Science
ADP January 2013 - Present
Networking & Engineering Technologies, Inc. (N.E.T.) June 2011 - January 2013
Clovis November 2010 - May 2011
Apptis December 2009 - November 2010
My Gym December 2005 - October 2009
OmniSystems December 2007 - July 2009
Affiliated Computer Services January 2008 - March 2009
Bright Horizons January 2007 - August 2007
SAIC November 2004 - May 2005
Ski Club of Washington DC November 2003 - April 2005
Skills
.NET, NHibernate, ASP, ASP.NET, C#, Visual Basic, Oracle SQL, Microsoft SQL Server, JavaScript, HTML, ClearCase, ClearQuest, CSS, Software Engineering, Oracle, Agile Methodologies, Databases, Software Design, Visual Studio
Education
University of Maryland University College 1995 — 2002
BS, Computer and Information Science
Montgomery College 1990 — 1996
AA, Engineering Science
University of Virginia 1991 — 1993
Quince Orchard High
PETCO Animal Supplies, Inc. November 2009 - Present
Affiliated Computer Services February 2008 - November 2009
Perot Systems Corporation August 1998 - February 2008
US Navy February 1990 - February 1998
Skills
Program Management, Project Management, Leadership
Education
University of San Diego 1997 — 2000
Master of Arts (MA), International Relations and Affairs
University of Washington 1985 — 1989
Bachelor of Arts (BA), Economics
Perot Systems Corporation Sales Development Program
Graduate
Perot Systems Engineering Development Program - Business Engineering Management
Graduate
US Navy Gas Turbine Engineering School
Graduate
US Navy Instructor School
Graduate
US Navy Surface Warfare Officer School
Graduate
US Navy Officer Candidate School
Commission US Naval Officer
Landmark Education
Graduate Curriculum for Living
Wellspring Pharmaceutical May 2013 - Present
Wellspring Pharmaceutical October 2012 - May 2013
Wellspring Pharmaceutical November 2011 - August 2012
Cetero Research February 2011 - November 2011
Affiliated Computer Services September 2009 - December 2010
Skills
Sop, Quality Assurance, Analytical Chemistry, Microbiology, Laboratory, Biotechnology, Biochemistry, Software Documentation, GMP, HPLC, GCP, FDA, Pharmaceutical Industry, Validation, GLP, SOP, CAPA
Education
Sheridan College
Business - Marketing
Central Saint Martins 2013 — 2013
Couture Tailoring Certificate
Mohawk College 2007 — 2009
Biotechnology Technician, Biotech, Microbiology, Sampling and Analysis, Analytical Chemistry, Quality Assurance, etc
HonorHealth August 2015 - Present
University of Phoenix November 2011 - August 2015
Affiliated Computer Services March 2009 - November 2011
Affiliated Computer Services August 2008 - March 2009
Affiliated Computer Services January 2007 - August 2008
Skills
Requirements Analysis, Business Analysis, SharePoint, Visio, Troubleshooting, Business Intelligence, Requirements Gathering, Process Improvement, Agile Methodologies, Testing, Business Process, Business Requirements, Analysis, Systems Analysis, Business Process..., User Acceptance Testing, Regression Testing, PeopleSoft, Data Analysis, Software Documentation, Quality Assurance, SDLC, Databases, SQL, Software Project..., Vendor Management, Software Quality..., Waterfall, Test Cases, Test Planning, Integration, System Testing, Quality Center, Agile Testing, HP Quality Center
Education
Western International University 2012 — 2016
Bachelor of Business Administration (BBA)
Mesa Community College 2007 — 2011
Computer Information Systems
Xerox September 2012 - Present
Affiliated Computer Services April 2012 - September 2012
Emerging Health IT November 2007 - April 2012
Belmay September 2003 - November 2007
Dell July 2002 - July 2003
Pfizer 2003 - 2003
Pepsi Bottling Group November 2001 - August 2002
Skills
ASP.NET, Visual Studio, C#, Microsoft SQL Server, Database Design, JavaScript, SSIS, WCF, HTML 5, XML, .NET, Databases, Windows Azure, VMware, ASP.NET MVC, Scrum, Web Services, Silverlight, Crystal Reports, SSRS, Windows Server, SQL, Java, IIS, Software Development, SharePoint, VB.NET, T-SQL, Web Applications, Agile Methodologies, SOA, TFS, AJAX, HTML, WPF, ASP, VBScript, ADO.NET, LINQ, Unix, Entity Framework, Visio, Visual Basic, UML, PL/SQL, Software Project..., Architecture, MySQL, Design Patterns, Oracle
Education
The Polytechnic Institute of New York University
M.S.
Monroe College
B.B.A.
St. Joseph Health December 2011 - July 2015
Volt Information Sciences August 2008 - November 2011
Affiliated Computer Services June 2007 - June 2007
Skills
SharePoint..., System Administration, Windows Server, Troubleshooting, Active Directory..., IIS, Microsoft SQL Server, English, Salesforce.com..., Box.com Administration, Help Desk Support, Change Management, Leadership, Outlook, Process Improvement, Healthcare, Training, Program Management, SharePoint Server, SQL, SharePoint, Active Directory, Servers, DNS, Integration
Education
Minnesota State Community and Technical College 2006 — 2008
Associate of Arts and Sciences (AAS), Computer and Network Technology - System Administration Emphasis, 3.75 GPA
Infusionsoft January 2015 - Present
Mobivity June 2012 - December 2014
Mobivity January 2012 - June 2012
BoomText November 2011 - April 2012
BoomText June 2011 - November 2011
BoomText January 2011 - June 2011
Affiliated Computer Services June 2010 - January 2011
Banner Health January 2008 - October 2010
Skills
Social Media Marketing, Account Management, Marketing Strategy, Sales, Lead Generation, Marketing, Social Media, Strategic Planning, Mobile Marketing, Strategy, Customer Service, Online Advertising, Social Networking, Mobile Devices, B2B, Advertising, Strategic Partnerships, Salesforce.com, CRM
Education
Mesa Community College 2008 — 2009
Psychology
Yavapai College 2006 — 2008
AAS, Fire Science
Dobson
Ava Anderson Non Toxic July 2015 - Present
Kyrene de la Paloma Elementary PTA May 2014 - Present
Arebalo Family May 2009 - Present
Corinthian Colleges April 2008 - December 2009
Affiliated Computer Services March 2004 - April 2008
Capital Group April 2007 - November 2007
Bank of America November 1999 - January 2004
Skills
Team Building, Training, Team Leadership, Strategic Planning, Process Improvement, Management, Customer Service, Microsoft Office, Coaching, Microsoft Word, Budgets, Outlook, Sales, Change Management, Leadership, Public Speaking
Education
Mesa Community College 2013 — 2016
Bachelor of Arts (B.A.), Psychology
The Winchendon School 1991 — 1993
Newport Harbor High School 1986 — 1989
HVE ConneXions February 2012 - Present
Sigma Solutions, Inc. September 2010 - March 2012
ServiceMesh June 2010 - September 2010
Affiliated Computer Services March 2009 - June 2010
Denbury Resources March 2008 - March 2009
Technical and Scientific Applications April 2007 - March 2008
IT Consulting September 2005 - March 2007
Entrisphere March 2005 - September 2005
Fujitsu Network Communications June 2000 - September 2005
Marconi Communications 1998 - 2000
Skills
Cloud Computing, Integration, Software Development, VMware, VMware View, Virtualization, Data Center, Storage Area Networks, VMware ESX, Storage, Solaris, High Availability, Linux, VDI, Security, Cisco Technologies, Disaster Recovery, Cluster, Citrix, Unix, Shell Scripting, SaaS, Active Directory, Windows Server, VoIP, Servers, Enterprise Software, DNS, DHCP, Operating Systems, TCP/IP, System Architecture, Server Architecture, Network Architecture, ITIL, Hyper-V, SAN, Business Continuity, HP, Hardware, IT Service Management, NAS, Solution Architecture, Network Security, NetApp, System Deployment, Enterprise Architecture, Cisco UCS, Infrastructure, Technical Support
Education
Southern Methodist University - Cox School of Business 2000 — 2002
Telecommunication Project Management
Southern Methodist University 1992 — 1994
Graduate Program, Software Engineering
Devry University 1988 — 1990
BSCIS
Lamar University 1985 — 1988
CS/EE, CS/EE
Pratt & Whitney - ACT April 2015 - Present
Xerox June 2008 - Present
Affiliated Computer Services June 2008 - December 2011
IBM 2001 - 2008
Skills
Netbackup, VMware Infrastructure, Windows Server 2008, Windows Server 2003, VMware ESX, Red Hat Linux, Active Directory, Equipment Procurement, Software Procurement, Capital Expense..., Hardware Architecture, Storage Area Networks, Cross-functional Team..., Technical Documentation, Technical Management, Operations Management, Cloud Computing, Data Center, Disaster Recovery, Enterprise Architecture, Enterprise Software, Hardware, IT Management, IT Operations, IT Service Management, IT Strategy, ITIL, NetBackup, SAN, Servers, System Deployment, Visio, Windows Server, Vendor Management, Integration, Virtualization, Infrastructure, Troubleshooting, System Administration, Security, VMware, Management, Team Leadership, Service Delivery, SharePoint
Education
Lehigh University 1980 — 1984
BS, Engineering
Pitney Bowes September 2006 - January 2015
Adecco Group October 2005 - September 2006
Affiliated Computer Services August 2005 - November 2005
Spherion Staffing 2003 - 2005
Skills
Building Relationships, Interviews, Talent Acquisition, College Recruiting, Applicant Tracking..., Onboarding, New Hire Orientations, Recruiting, Temporary Placement, Taleo, Internet Recruiting, Technical Recruiting, Talent Management, Management, Career Development, Workforce Planning, Human Resources, Time Management, Leadership Development, Employee Training, Training, Business Networking, Staff Development, Leadership, Customer Service, Hiring, Sales, Cold Calling, Succession Planning, Conflict Resolution, Networking, Career Counseling, Coaching, Employee Engagement, Customer Retention, HR Policies, Organizational..., Organizational..., Resume Writing, Sourcing, Personnel Management, Staffing Services, Team Building, PeopleSoft, Screening, Job Fairs, Business Partner..., Sales Recruitment, Strategic Sourcing
Education
Liberty University 2011 — 2014
Master's degree
Southern University and Agricultural and Mechanical College at Baton Rouge 1994 — 1999
Bachelor of Science (BS)
The Hartford August 2011 - Present
Affiliated Computer Services June 2007 - January 2010
Skills
Editorial, Data Analysis, Research, Editing, Feature Articles
Education
Metropolitan State University 2004 — 2011
Bachelor of Arts (BA), Professional, Technical, Business, and Scientific Writing
Metropolitan State University 2004 — 2011
Bachelor of Arts (BA), Professional, Technical, Business, and Scientific Writing
Atos 2007 - Present
ACS 1998 - 2007
ACS Commercial Solutions 1998 - 2007
ACS 1998 - 2007
Affiliated Computer Services 1998 - 2007
Skills
IT Strategy, PMP, Leadership, IT Outsourcing, Solution Architecture, Outsourcing, Managed Services, Data Center, Business Analysis, Offshoring, SaaS, Sales, ITIL, Vendor Management, Cloud Computing, IT Service Management, Service Delivery, Strategy, Salesforce.com, Software Project..., Project Management, Business Development, Business Strategy, Disaster Recovery, Management, Account Management, Process Improvement, Business Intelligence, New Business Development, Professional Services, Virtualization, Integration, SDLC, Strategic Partnerships, BPO, Solution Selling, IT Management, Security, Management Consulting, Pre-sales, CRM, Enterprise Software, Business Process..., Business Process, Enterprise Architecture, Program Management, IT Operations, Consulting, Project Portfolio..., PMO
Education
Liberty University
The Hartford September 2015 - Present
Bank of America July 2014 - June 2015
Utica College May 2012 - May 2015
Upstate HomeCare September 2013 - June 2014
Excellus BCBS August 2010 - January 2012
Florida Department of Children and Families March 2008 - January 2010
Affiliated Computer Services October 2005 - July 2006
YWCA 2005 - 2006
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Access, Lotus Notes, Adobe, Collaboration, Fraud, Customer Satisfaction, Organizational..., Critical Thinking, Active Learning, Problem Solving, Collections, Internet, Customer Service, Root Cause Analysis, Strategic Communications, Data Analysis, CPT, HCPCS, ICD-9, Healthcare, Health Insurance, Health Care Reform, Call Centers, Time Management, Customer Support, Compliance, Insurance, HIPAA, Medical Terminology, Telephone Skills, E-Learning, Medicare
Education
Utica College 2012 — 2015
Master of Science (MS), Health/Health Care Administration/Management
State University of New York Institute of Technology at Utica/Rome 2006 — 2007
Bachelor of Science (BS), Sociology/Criminology
Mohawk Valley Community College-Utica Branch 2002 — 2006
Associate of Arts and Sciences (AAS), Human Services, General
Whitesboro High School 1998 — 2002
Regents Diploma, Honors/Regents High School/Secondary Diploma Program
Accelovance, Inc. September 2013 - Present
GridPoint, Inc. September 2011 - September 2013
Affiliated Computer Services November 2009 - September 2011
Bridge Laboratories October 2007 - November 2009
Amarex Clinical Research September 2006 - October 2007
Medifacts International March 2002 - September 2006
GE Global Exchange Services August 1996 - March 2002
GE Global Exchange Services August 1996 - September 2000
General Electric Information Services 1991 - 1996
Skills
Global Marketing, Proposal..., Marketing & Proposal..., Editing, Cross-Functional Team..., Six Sigma/Lean Six..., Proposal Writing, Marketing, Cross-functional Team..., Marketing Communications, Strategy, Salesforce.com, Strategic Planning, Program Management, Budgets, Advertising, Leadership, Lead Generation, Management, New Business Development, Sales, Integration, E-commerce, Public Relations, Online Advertising, Negotiation, Sales Management, Business Development, Product Management, Six Sigma, Integrated Marketing, Competitive Analysis, Product Marketing, Start-ups, SaaS, Strategic Partnerships, Pricing, Account Management, Project Management, Business Strategy, Market Research, CRM, Enterprise Software, Contract Negotiation, Process Improvement, Marketing Strategy, Solution Selling, Sales Operations, Selling
Education
University of Maryland University College
B.S.
Montgomery College 1976 — 1978
A.A.
WCB Manitoba June 2014 - Present
Sierra Systems April 2012 - June 2014
Sierra Systems May 2007 - April 2012
Affiliated Computer Services January 2006 - May 2007
Manitoba June 2001 - January 2006
Manitoba October 1999 - June 2001
PRA Inc. November 1998 - October 1999
WCB Manitoba September 1997 - November 1998
Skills
Public Sector, Business Process..., Business Transformation, Enterprise Architecture, Policy, IT Strategy, Public Administration, Leadership, Social Services, Government, Criminal Justice, Leading Projects, Business Analysis, Requirements Gathering, Central Government, Courts, Enterprise Software, Justice, Case Management, Social Care, E-government, Project Management, Program Management, Change Management, Management, Project Planning, Service Delivery, Requirements Analysis
Education
University of Manitoba 1993 — 1996
LL.B., Law
McMaster University 1989 — 1993
BA (Hons), History
FreeStyle Writers August 2012 - Present
Affiliated Computer Services September 2010 - November 2011
West Corporation December 2008 - August 2010
Boss Executive Group September 2008 - November 2009
Skills
Account Management, Public Relations, Direct Sales, Communications, Sales, Computers, Microsoft Office, Customer Satisfaction
Education
Madonna University 2004 — 2010
Bachelor's Degree, Public Relations
OTW Safety August 2006 - Present
Affiliated Computer Services August 2003 - September 2006
ADP TotalSource October 1996 - September 2000
Skills
QuickBooks, Microsoft Excel, Microsoft Office, Salesforce.com, Sales, Customer Service, Office Management
Education
Massachusetts Bay Community College 2003 — 2003
General Ed
Hunt Consolidated Inc. April 2012 - Present
Hunt Energy IQ April 2011 - May 2012
Affiliated Computer Services January 2008 - April 2010
Fidelity Information Services June 2001 - January 2008
Skills
COBOL, Project Management, Business Analysis, Management, SDLC, Business Intelligence, Requirements Analysis, Process Improvement, Requirements Gathering, Visio, Mainframe, CICS, Vendor Management, Portfolio Management, JCL, MVS, PMP
Education
Southern Methodist University 2008 — 2010
Master of Business Administration, Strategy & Entrepreneurship
Louisiana Tech University 1997 — 2001
BA, Computer Information Systems
Private: Home Care April 2015 - Present
BCBSNC August 2014 - Present
Home September 2012 - Present
CGI Federal, Inc June 2010 - January 2012
Affiliated Computer Services May 2007 - August 2008
US Navy March 1986 - September 2006
Skills
Organization, Problem Solving, Customer Service, Communication, Event Management, Microsoft Office, Troubleshooting, Records Management, Analysis, Leadership, Administration, Management
Education
Miller-Motte College-Wilmington 2012 — 2014
Medical Records, Billing and Coding, 4.0
Strayer University (VA) 2007 — 2009
Bachelor of Business Administration (BBA), Legal Studies, General
Tyco International July 2008 - Present
Affiliated Computer Services February 2008 - July 2008
Brierley + Partners June 2006 - December 2007
Hitachi Data Systems January 2005 - June 2006
Transplace September 2000 - September 2004
Texas Instruments January 1994 - September 2000
Eastman Kodak Company 1970 - 1993
Skills
Vendor Management, Disaster Recovery, ITIL, IT Strategy, Data Center, Process Improvement, Program Management, Information Technology, Enterprise Software, IT Management, Project Management, Integration, Management, Business Continuity, Telecommunications, Strategy, Infrastructure, Outsourcing, Enterprise Architecture, Security, Cross-functional Team..., SaaS, Service Delivery, Governance, Change Management, Leadership, Team Building, SDLC, Networking, Information Security, Business Process..., IT Operations, Business Strategy, Start-ups, System Administration, Budgets, Consulting, Executive Management, ERP, Architecture, Visio, PMP, CRM, Software Documentation, Project Portfolio..., Business Analysis, Team Leadership, System Deployment, System Architecture, Organizational Design
Education
Southern Methodist University - Cox School of Business
Roberts Wesleyan College
BS, Management
Monroe Community College
AAS, Electronic Technology
Xerox August 2008 - Present
CIT February 2006 - June 2008
Washington Mutual 2005 - 2006
Affiliated Computer Services 1993 - 2005
Skills
Leadership, Management, Team Building, Selling, Marketing, Business Development, Product Management, Sales, New Business Development, Training, Strategic Planning, Marketing Strategy, Product Development, Strategic Partnerships, Sales Management, Salesforce.com, Lead Generation, Account Management, Strategy, Program Management, Higher Education, Cross-functional Team..., Process Improvement, Financial Services, Loans, Business Strategy, Sales Process, CRM, Sales Operations, Team Leadership, Contract Negotiation, Entrepreneurship, Enterprise Software, Business Analysis, Professional Services, Financial Modeling, BPO, Outsourcing, Coaching, Start-ups, Solution Selling, Executive Management, Vendor Management, SaaS, Competitive Analysis, Consulting, Business Process..., Analytics, Management Consulting
Education
University of Alabama
Middle Tennessee State University
Bachelor of Science, Management - Communications
University of Mississippi Medical Center May 2015 - Present
Cognizant Technology Solutions July 2011 - May 2015
Xerox November 2009 - July 2011
Affiliated Computer Services January 2008 - October 2009
Affiliated Computer Services July 2007 - December 2007
Affiliated Computer Services June 2006 - June 2007
Affiliated Computer Services August 2004 - May 2006
Affiliated Computer Services October 2001 - July 2004
Skills
SDLC, Requirements Analysis, User Acceptance Testing, Requirements Gathering, Visio, Business Analysis, Business Requirements, SQL, Microsoft Office, Software Documentation, Enterprise Software, Data Analysis, COBOL, Rational Applications, ClearQuest, Cognos, SharePoint
Education
Mississippi University for Women 1997 — 2001
BS, Managment Information Systems
OMNI Systems, Inc. June 2014 - Present
Xerox January 2012 - Present
HMS TECHNOLOGIES January 2009 - January 2012
Affiliated Computer Services 2008 - 2009
VERIZON NETWORK SERVICES January 2006 - January 2008
Verizon 2002 - 2006
Verizon 2000 - 2002
Montgomery County Public Schools 1997 - 2000
US Department of Health & Human Services/FDA/CDRH 1990 - 1997
Skills
SDLC, Integration, Project Management, Strategic Planning, Process Flow, Continuous Improvement, Program Management, Process Improvement, Requirements Analysis, Vendor Management, Business Analysis, ITIL, Business Process, Business Process..., CMMI, Change Management, Cloud Computing, Cross-functional Team..., Disaster Recovery, Enterprise Architecture, IT Management, Leadership, MS Project, Management, Project Planning, Project Portfolio..., Resource Management, Security, SharePoint, Software Project..., Strategy, Training, Visio
Education
University of Maryland University College 1996 — 2000
Bachelor of Science (BS), Information Systems Management
Montgomery College 1988 — 1992
Fidelity Investments May 2011 - Present
Affiliated Computer Services September 2009 - May 2011
Workscape, Inc February 1997 - November 2008
Workscape 1997 - 2008
ADP 1996 - 1997
Williams, Thacher & Rand 1990 - 1996
Metropolitan Life 1985 - 1990
Metlife 1985 - 1990
Skills
Product Management, Employee Benefits, Vendor Management, Consulting, Leadership, SaaS, Outsourcing, Enterprise Software
Education
Middlebury College 1981 — 1985
Fairfax County Public Schools August 2005 - Present
Affiliated Computer Services October 2003 - August 2005
CapuNet 1999 - 2001
Skills
Windows, Technical Support, Windows Server, Servers, Virtualization, Disaster Recovery, Help Desk Support
Education
Montgomery College 2001 — 2002
Campos Engineering, Inc. December 2011 - Present
Society for Marketing Professional Services (SMPS) September 2011 - Present
ACS, A Xerox Company January 2010 - August 2011
Affiliated Computer Services July 2009 - January 2010
Affiliated Computer Services August 2007 - July 2009
Hester Painting & Decorating June 2006 - May 2007
KERA June 2005 - August 2005
Skills
Project Management, Marketing, Internal Communications, Corporate Communications, Proposal Writing, Microsoft Office, Event Planning, Marketing Strategy, Strategic Communications, Fundraising, Advertising, Marketing Communications, Public Relations, Recruiting, Newsletters
Education
Loyola University of Chicago 2003 — 2007
Bachelor of Arts (B.A.), Public Relations & Advertising/Marketing
Bishop Lynch High School 1999 — 2003
ADT December 2004 - Present
Richardson & Associates September 2000 - Present
Affiliated Computer Services March 2005 - February 2007
Education
Mercer University 1995 — 1997
Hospedia, Inc October 2013 - Present
GetWellNetwork November 2011 - October 2013
Affiliated Computer Services October 2010 - November 2011
Unibased Systems Architecture, Inc. September 2009 - September 2010
Unibased April 2007 - September 2009
Jewish Hospital & St. Mary's Healthcare January 1997 - March 2007
Skills
PMP, Healthcare Information..., Vendor Management, Project Management, Management, Healthcare, Cross-functional Team..., Leadership, Strategic Planning, Operations Management, Training, Product Management, New Business Development, Strategy, CRM, EMR, Business Analysis, Business Development, Program Management, Process Improvement, Team Building, Marketing Strategy
Education
University of Louisville 1999 — 2002
MBA, Health Care
Miami University 1972 — 1976
BS, Marketing
Buck Consutants May 2014 - Present
Buck Consultants August 2010 - April 2014
Buck Consultants/ACS July 2009 - August 2010
Affiliated Computer Services December 1998 - July 2009
Skills
Management, Employee Benefits, Defined Benefit, Benefits Administration, Outsourcing, Pensions, Health Insurance, 401k, Retirement, Vendor Management, Strategy, Human Resources, Change Management, Insurance, Leadership, Mergers & Acquisitions, Performance Management, HRIS, Process Improvement, CRM
Education
Manhattan College 1972 — 1976
Bachelor of Science, Mathematics
Xerox, State and Local Solutions September 2010 - Present
ACS January 2000 - Present
ACS, a Xerox Company January 2000 - September 2010
Affiliated Computer Services (ACS) 1991 - September 2010
Affiliated Computer Services 1991 - September 2010
Lockheed Martin 1997 - 2000
Lockheed Martin 1993 - 1997
Skills
Contract Management, Project Management, Process Improvement, Change Management, Project Planning, Outsourcing, Business Process..., Team Leadership, Cross-functional Team..., Operations Management, Team Building, Process Engineering, Team Management, Management Consulting, Software Project..., Strategy, Software Documentation, ITIL, Forecasting, Business Planning, Budgets, PMP, Quality Assurance, Visio, CRM, PMO, Requirements Analysis, IT Management, Leadership, Contract Negotiation, Troubleshooting, Service Delivery, IT Strategy, Account Management, Project Portfolio..., Government, Business Intelligence, Business Development, Analysis, Integration, Performance Management, Risk Management, Training, IT Service Management, Negotiation, Start-ups, SDLC, Business Strategy, MS Project, New Business Development
Education
Lock Haven University of Pennsylvania 1987 — 1991
BS, Management Science
Lock Haven University of Pennsylvania 1987 — 1991
Bachelor of Science (Management Science), Accounting and Business/Management
Prime Therapeutics August 2013 - Present
UnitedHealthcare July 2010 - August 2013
Affiliated Computer Services March 2009 - July 2010
GMAC ResCap August 2000 - December 2007
Skills
Project Management, Process Improvement, Customer Service, Microsoft Excel, User Acceptance Testing, Access, Data Analysis, Quality Assurance, SQL, VBA, Reporting & Analysis, Ad Hoc Reporting, Performance Reporting, Financial Reporting, Webi
Education
Minnesota School of Business
Business Administration
Westchester County Center February 2011 - Present
Astoria Federal Savings June 2013 - February 2014
Altman Lighting, Inc 2011 - 2011
TSYS Acquiring Solutions January 2007 - November 2008
ACS 2006 - 2007
Affiliated Computer Services June 2006 - November 2006
JPMorgan Chase 2005 - 2006
JPMorganChase - Card Services 1982 - 2006
Chase 1982 - 2006
JPMorgan Chase 1996 - 2005
Skills
Vendor Management, Process Improvement, Training, Business Analysis, Quality Assurance, Human Resources, Project Management, Staff Development, Team Building, Call Center, Performance Management, Coaching, Workshop Facilitation, Leadership, Call Centers, Management, Employee Training, Customer Service, Program Management, Customer Experience, Software Documentation, Change Management, Teamwork
Education
Mesa Community College 1994 — 1998
Associates, Marketing
Carey
Self Employed August 2014 - Present
Alaska Airlines May 2014 - August 2014
Optimum Energy January 2012 - April 2014
Volt April 2010 - January 2012
US Airways August 2009 - March 2010
US Airways September 2006 - August 2009
Modis 2006 - 2007
Affiliated Computer Services 2000 - 2006
Affiliated Computer Services (ACS); Apollo Financial 2000 - 2006
Skills
T-SQL, SSRS, ASP.NET, jQuery, C#, .NET, SQL Server, Visual Studio, Software Development, Agile Methodologies, Scrum, TFS, Microsoft SQL Server, Test Driven Development, XML, Web Services, JavaScript, Database Design, SQL, SharePoint, Databases, SOA, Java, SDLC, JSON, REST, Subversion, CSS, LINQ
Education
University of Advancing Technology 2000 — 2003
Bachelor of Science, Software Engineering and Multimedia
Mesa Community College
Japanese
GE Project Manager - Derivative ReformGE CapitalFebruary 2013 - Present
GE Corporate Treasury 2006 - Present
Affiliated Computer Services September 2000 - July 2006
AT&T 1990 - 1999
Education
Stevens Institute of Technology 1997 — 1999
MS Management, Prjoect Management
Manhattan College 1986 — 1990
BS, CIS & Finance
3-D Design Group September 2013 - Present
Anderson Family October 2008 - Present
De Turk Landscapes April 2006 - Present
Affiliated Computer Services July 2007 - April 2008
Lewis Landscape Services, Inc. July 2006 - July 2007
Skills
Landscape Design, Water Features, Garden, Landscape Maintenance, Stonework, Architectural Design, SketchUp
Education
Michigan State University 1999 — 2003
Associate of Science (A.S.), Landscape and Nursery Management
Players School Of Music 2002 — 2002
Associate of Arts (A.A.), Guitar
ACS Director of Field ServicesACS State Healthcare2000 - Present
Affiliated Computer Services 2000 - Present
ACS, a Xerox Company 2000 - Present
Affiliated Computer Services Inc., A Xerox Company 2000 - Present
ACS Healthcare Solutions 2000 - Present
Skills
Software Project..., PMP, Business Analysis, Vendor Management, Disaster Recovery, ITIL, Program Management, Process Improvement, Enterprise Architecture, Integration
Education
Metropolitan State University of Denver
University of Phoenix
MS, Computer Science
GSMA, Ltd April 2011 - Present
Cox Communications (wholly owned by Cox Enterprises, Inc.) December 2008 - October 2010
Cox Enterprises, Inc. July 2005 - December 2008
Affiliated Computer Services June 2003 - July 2005
Turner Broadcasting June 2000 - June 2003
KPMG LLP October 1997 - April 2000
Education
Michigan State University
BACHELOR OF ARTS
Molina Healthcare August 2012 - Present
Molina Healthcare September 2011 - August 2012
ACS, a Xerox Company January 2011 - September 2011
Affiliated Computer Services May 2009 - January 2011
ACS February 2008 - May 2009
ACS Healthcare Solutions August 2005 - February 2008
First Health Services (FHS) 1991 - 2005
First Health 1991 - 2005
First Health Services 1991 - 2004
Skills
Medicaid, Customer Relations, Physician Relations, Process Improvement, Business Analysis, Program Management, Vendor Management, Healthcare Information..., Management, Healthcare, Business Process..., Software Documentation, Requirements Analysis
Education
Mississippi State University 1971 — 1973
BA, Computer Science, Zoology
Solvay North America April 2007 - June 2008
Affiliated Computer Services April 2007 - January 2008
Dayton Ombudsman Office - Joint Office of Citzen Complaints April 2005 - April 2007
Aquilina Law Firm January 2003 - March 2003
Education
Thomas M. Cooley Law School 1999 — 2003
JD, Litigation and General Practice
Miami University 1995 — 1999
BA, Sociology & Criminology
Affiliated Computer Services
Skills
ITIL, IT Service Management, IT Management
Education
Louisiana State University 1993 — 1998
Rich Investments LLC June 2003 - Present
Creative Property Resources Inc. June 2009 - October 2012
Kitz & Associates January 2004 - March 2010
Affiliated Computer Services January 2001 - March 2008
Agilera 2000 - 2003
Jato Communications 2000 - 2000
Cable Audit Associates 1998 - 1999
Otten, Johnson, Robinson, Neff & Ragonetti July 1985 - September 1993
Skills
Finance, Financial Analysis, Investments, Start-ups, Investment Properties, Management, Entrepreneurship, Residential Homes, Selling, Single Family Homes, Strategic Planning, Sales, Marketing, Executive Management, Business Planning, Microsoft Excel, Microsoft Access, Operational Analysis
Education
Metropolitan State University of Denver 1994 — 1998
Bachelor of Science (BS), Finance, General
Johnson High School 1981 — 1984
Affiliated Computer Services 2011 - Present
Pearson July 2003 - February 2010
Mellon HR Solutions September 1992 - July 2003
PricewaterhouseCoopers 1997 - 2000
Kwasha Lipton September 1992 - 1997
Skills
Performance Management, Employee Benefits, Defined Benefit, Pensions, Human Resources, ERISA, PeopleSoft, Training, Retirement, Benefits Administration, Payroll
Education
Manhattanville College 2006 — 2011
Master, Human Resources
William Paterson University of New Jersey 2000 — 2003
Bachelor of Arts, Psychology
ACS-HCS 2003 - Present
Superior Consultant Company, Inc. 2003 - Present
ACS 2003 - Present
ACS Healthcare Solutions 2003 - May 2012
Affiliated Computer Services 2003 - May 2012
University of Phoenix 2007 - 2008
DaimlerChrysler 1999 - November 2003
Skills
Disaster Recovery, Active Directory, Data Center, Linux, System Administration, Business Analysis, AIX, IT Strategy, Healthcare Information..., Troubleshooting, IT Management, Windows Server, Perl, DNS, Apache, Cluster, Databases, High Availability, Integration, Operating Systems, Oracle, SAN, Security, Unix, IBM AIX, Cisco Technologies, Storage, Servers, Storage Area Networks, System Deployment
Education
University of Phoenix 2008 — 2013
Bachelor of Science, Information Technology with a concentration in Information Systems Security
Michigan Technological University 1996 — 1999
Electrical Engineering
Frontier Communications September 2013 - Present
Perfect Computer January 1990 - Present
Market America, Inc. 2013 - 2014
Affiliated Computer Services July 2011 - July 2013
ACS XEROX Company February 1995 - July 2013
Hewlett-Packard January 1995 - July 2011
Core International June 1989 - October 1995
Rodime February 1985 - June 1989
Skills
Servers, Routers, Cisco Technologies, Switches, WAN, Troubleshooting, Enterprise Software, Disaster Recovery, ITIL, Data Analysis, Networking, Windows Server, Network Engineering, Security, Cisco IOS, Operating Systems
Education
Fort Lauderdale College 1990 — 1994
AS, Computer Science
Maryvale HS
Monroe Community College
SPAN Systems June 2010 - Present
Honeywell Technologies March 2007 - June 2010
Affiliated Computer Services July 2006 - February 2007
Aroha Technologies March 2005 - February 2007
Mphasis June 2005 - June 2006
Skills
Data Warehousing, Oracle, Microsoft SQL Server, PL/SQL, Requirements Analysis
Education
Maulana Azad National Institute of Technology 2000 — 2004
B.E, Mechanical Engineering
Affiliated Computer Services March 1998 - Present
Confederation Life Insurance Company. October 1990 - March 1998
Federal Home Loan Bank of Atlanta November 1989 - October 1990
Wachovia (First National Bank of Atlanta) March 1980 - September 1989
Skills
VMware, Active Directory, Virtualization, Data Center, Windows Server, ITIL, Unix, Requirements Analysis, Servers, VMware ESX, Microsoft SQL Server, Integration, SQL, Solaris, Linux, Citrix
Education
North Metro Technical Institute 1997 — 1998
Novell Network Admin, Novel LAN addminstration.
Montgomery College 1975 — 1977
Cobol/Assembler/ programming
Computer Learning Center 1973 — 1974
Honor graduate, COBOL/Assembler/RPG/Fortan
Verizon April 2013 - Present
MetLife January 2007 - March 2013
Affiliated Computer Services February 2004 - December 2006
Skills
Succession Planning, Talent Management, Performance Management, Leadership Development, Organizational..., Organizational..., Employee Engagement, Coaching, Organizational Design, Change Management, Onboarding, Employee Benefits, High Potential..., Mentoring, 360 Feedback, Assessment Center, Development Planning, Executive Coaching, Performance Improvement, Leadership, Personnel Management, Talent Developer
Education
Montclair State University 2003 — 2006
Masters, Industrial/ Organizational Psychology
University of Pittsburgh 2001 — 2003
Bachelor's degree, Psychology
Northrop Grumman Corporation March 2010 - Present
Talent Acquisition Consulting Services March 2009 - February 2010
Countrywide Financial Corporation June 2005 - October 2008
Affiliated Computer Services September 2002 - May 2005
Skills
Sourcing, Recruiting, Human Resources, Talent Management, Talent Acquisition, Performance Management, Employee Relations, Program Management, Onboarding, Leadership, Succession Planning
Education
Mississippi State University 1984 — 1988
BBA, Real Estate and Mortgage Finance
Fidelity Investments September 1995 - Present
First Texas Savings 1985 - 1995
Bank of America 1985 - 1995
Affiliated Computer Services 1985 - 1995
Computer Associates 1985 - 1989
Republic Bank Dallas 1980 - 1986
Skills
Software Project..., Agile Methodologies, Requirements Analysis, SDLC, Agile Project Management, Web Services, Business Analysis, Solution Architecture, Systems Analysis, Vendor Management, SOA, Scrum, XML, Oracle, DB2, Team Building, Requirements Gathering, Enterprise Architecture, User Acceptance Testing, Testing, Quality Center, Software Quality..., Data Warehousing, Unix, Business Requirements, Visio, Data Modeling, Software Development, Waterfall, Websphere, PMP, COBOL, Mainframe, PL/SQL, Java Enterprise Edition, Integration, Release Management, SQL, WebSphere, Management, Program Management, Process Improvement, Leadership
Education
McNeese State University 1979 — 1980
Systems Analysis
Solomon Sourcing Solutions, LLC October 2007 - Present
BearingPoint/KPMG Consulting 2001 - 2007
Affiliated Computer Services June 1996 - June 2001
The Genix Group June 1987 - June 1996
National Steel Corporation March 1979 - June 1987
Skills
Management Consulting, Vendor Management, Outsourcing, Change Management, BPO, IT Sourcing, Information Technology, Data Center, IT Outsourcing, Professional Services, Business Transformation, Team Management, Managed Services, Business Analysis, IT Strategy, Mergers & Acquisitions, Business Process..., Process Improvement, Executive Management, Management, Organizational Design, Business Process, Governance, Leadership, Consulting, Strategy, Sourcing, Business Process..., PMO, Program Management, Shared Services, Enterprise Software, Acquisition Integration, Offshoring, CRM, Project Portfolio..., Performance Improvement, ERP, Financial Services, Human Resources, Infrastructure, P&L Management, Business Process Design, Integration, IT Transformation, IT Management, Resource Management, PMP, Business Intelligence, SaaS
Education
La Roche College 1983 — 1985
MS, HRM
The Ohio State University 1970 — 1974
BS, EDU
Marion Catholic
CAS @ SUNY Geneseo July 2013 - Present
accessAbilities, Inc. January 2006 - May 2013
accessAbilities, Inc. January 2007 - July 2012
Affiliated Computer Services 1998 - 2006
Skills
Coaching, Customer Service, Organizational..., Employee Relations, Employee Training, Training Delivery, Recruiting, Onboarding, Public Speaking, PowerPoint, Microsoft Publisher, Change Management, Microsoft Excel, Program Development, Training
Education
Lock Haven University of Pennsylvania 1986 — 1990
BS Elementary Education, Elementary Education and Teaching
Hempfield
Washington Metro Area Transit Authority October 2011 - Present
Affiliated Computer Services July 2006 - October 2011
Boston Scientific 2004 - 2006
Aerosol Monitoring & Analysis 1989 - 1991
Skills
Executive Support, Customer Service
Education
Marymount University 1988 — 2002
BA, Psychology
DFAS October 2009 - Present
Affiliated Computer Services January 2008 - January 2009
Skills
Benefits Administration, Employee Relations, Human Resources, Onboarding, Performance Management, Employee Benefits, Talent Acquisition, Talent Management, Recruiting, Deferred Compensation, Applicant Tracking..., Payroll, Training, Policy, PeopleSoft, Access, Leadership, Program Management, Process Improvement, Analysis
Education
Lake Erie College 2004 — 2008
Bachelors of Science, Business Administration, 3.5 gpa
Buck Consultants January 2009 - Present
Affiliated Computer Services March 1999 - Present
Coopers & Lybrand/PwC Kwasha HR Solutions/Unifi 1999 - 2002
Bankers Trust March 1995 - February 1999
Republic National Bank May 1993 - March 1995
Education
Le Moyne College 1973 — 1977
BS, Business Admin
Barclays Capital July 2009 - Present
TE Connectivity 2014 - 2014
TE Connectivity 2014 - 2014
Baltimore Gas & Electric 2011 - 2011
FEI Systems 2011 - 2011
Affiliated Computer Services January 2008 - July 2009
Fannie Mae 2009 - 2009
Morgan Stanley January 2007 - December 2008
Fannie Mae May 2005 - December 2006
Fleetwood Enterprises December 2002 - May 2003
Skills
Oracle, Data Warehousing, Business Intelligence, Business Objects, Integration, SDLC, ETL, Crystal Reports, PL/SQL
Education
Loyola University Maryland 2003 — 2005
MBA
Mumbai University
Bachelors of Engineering, Computer Science
Liberty University February 2014 - Present
Cognizant Technology Solutions March 2013 - February 2014
Xerox January 2011 - March 2013
Affiliated Computer Services June 2010 - January 2011
Affiliated Computer Services January 2009 - June 2010
Pitney Bowes Management Services 2007 - 2009
Pitney Bowes Management Services 2005 - 2007
Pitney Bowes Management Services 2004 - 2005
Sears, Roebuck and Co. January 2004 - August 2004
Sears, Roebuck and Co. June 2003 - January 2004
Skills
Process Improvement, Access, Software Documentation, System Administration, Project Management, Database Administration, Customer Service, Outlook, Microsoft Excel, Troubleshooting, Microsoft Office, Software Development, Software Project..., Proposal Writing, Microsoft Word, Data Entry, PowerPoint, Fast Learner, Enterprise Software, Microsoft SQL Server, Windows Server, Windows System..., Change Management, Software Deployment, System Deployment, Desktop Deployment, Hardware Deployments, Financial Services, Entity Framework, .NET, Powershell, Web Services, ASP.NET Web API, C#
Education
Liberty University 2015 — 2020
Bachelor of Science (B.S.), Application Development
Liberty University 2015 — 2020
Management Information Systems, General
El Mariachi's May 2015 - Present
New York State Education Department February 2015 - Present
New York State Education Department May 2013 - February 2015
New York State Education Department April 2013 - May 2013
New York State Department of Labor August 2012 - May 2013
New York State Education Department October 2007 - August 2012
Champion Window Co. May 2010 - January 2011
Affiliated Computer Services 2004 - 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Team Building, Data Entry, PowerPoint, Editing, HTML, Outlook, Visio, Government
Education
Maria College of Albany 2014 — 2017
Bachelor's degree, Psychology
Maria College of Albany 2010 — 2014
Associate of Arts (A.A.), Liberal Arts with Concentration in Psychology
Rockland Community College 2001 — 2002
New Paltz High School 1994 — 1999
Acumen Solutions July 2015 - Present
Stratford University March 2007 - Present
Arcogent, Inc. October 2014 - July 2015
QSSI March 2014 - September 2014
Avaya Government Solutions June 2012 - March 2014
IBM September 2008 - June 2012
Northrop Grumman Corporation June 2007 - September 2008
Top 5, Inc. August 2006 - June 2007
Affiliated Computer Services July 2005 - August 2006
Skills
Java, XML, Software Development, Agile Methodologies, Web Services, Eclipse, SOA, SQL, Software Engineering, ERP, Disaster Recovery, Business Process..., Business Intelligence
Education
Michigan State University 2000 — 2002
Master of Science (MS), Electrical Engineering
Unisys June 2015 - Present
Xerox Services September 2009 - November 2014
Affiliated Computer Services 2003 - November 2014
Skills
Outsourcing, Program Management, Business Process..., Project Management, Process Improvement, IT Strategy, PMO, SQL, Business Analysis, Management, Vendor Management, SDLC, ITIL, IT Service Management
Education
Montana State University-Bozeman 1980 — 1986
BS, Industrial and Management Engineering
Xerox July 2015 - Present
Xerox January 2012 - Present
Affiliated Computer Services June 2007 - January 2012
Affiliated Computer Services March 2005 - June 2007
Affiliated Computer Services October 2004 - March 2005
Skills
Service Delivery, Incident Management, Vendor Management, Outsourcing, Call Centers, Sla, Disaster Recovery, Service Management, Process Improvement, Business Analysis, BPO, PMP, IT Strategy, Business Process..., PMO, IT Outsourcing, Service Desk, Transition Management, Managed Services, Project Delivery, Business Process, Offshoring, Payroll, Service Delivery..., Resource Management, Project Portfolio..., Business Transformation, Governance, Service Improvement, ITIL Certified, Global Delivery, Pre-sales, PRINCE2
Education
Mesa Community College
Affiliated Computer Services February 2006 - April 2009
ABC Television 1980 - 2006
Retired (Walt Disney Co.) 1980 - 2006
Skills
Vendor Management, IT Service Management, SDLC, Disaster Recovery, Project Management, Analytics, Program Management, Troubleshooting, Process Improvement, Data Center, ITIL, Telecommunications
Education
Long Island University 1980 — 1984
Masters, Business/Finance
iWorks March 2014 - Present
iWorks May 2013 - February 2014
DMI (Digital Management, Inc.) August 2012 - May 2013
citizant February 2008 - July 2012
Raytheon Technical Services Company May 2005 - December 2007
Lockheed Martin Information Technology January 2002 - May 2005
Missouri Department of Transportation September 2001 - December 2001
Affiliated Computer Services August 1998 - March 2001
Los Angeles County September 1996 - July 1998
CGI December 1995 - June 1996
Skills
Requirements Analysis, Enterprise Architecture, SDLC, ETL, SOA, PMO, CMMI, Java, Data Warehousing, Software Project..., Agile Methodologies, Solution Architecture, PMP, IT Strategy
Education
National Institute of Technology Karnataka 1991 — 1994
MCA
Mahatma Gandhi University 1989 — 1991
Msc
University of Kerala 1986 — 1989
Bsc, Mathematics
CIBER, Inc November 1998 - July 2008
Affiliated Computer Services January 1983 - September 1997
Affiliated Computer Services 1983 - 1997
Blue Cross Blue Shield of Michigan June 1975 - December 1982
bcbsm 1975 - 1982
Education
Macomb Community College 1975 — 1978
No, Law Enforcement & Computer Programming
PricewaterhouseCoopers 2000 - Present
Deloitte & Touche 1999 - 2000
Baker Hughes 1997 - 1999
Browning Ferris Industries 1996 - 1997
Transcontinental Gas Pipeline {purchased by Willams) 1993 - 1995
Affiliated Computer Services 1991 - 1993
Education
Louisiana Tech University
Bachelor of Science in Accounting
ACS Recovery Services August 1993 - Present
Affiliated Computer Services 1993 - Present
Skills
Requirements Analysis, Microsoft SQL Server, Crystal Reports, Requirements Gathering, SDLC, SQL, T-SQL, VSS, SharePoint, VB.NET, ETL, .NET, Software Project..., Software Documentation, Software Development, Business Analysis
Education
Millikin University 1979 — 1983
Bachelors, Data Processing
Kaiser Permanente February 2015 - Present
Kaiser Permanente June 2011 - February 2015
Epsilon January 2011 - November 2011
Epsilon October 2009 - December 2010
Affiliated Computer Services December 2008 - August 2009
Affiliated Computer Services February 2004 - December 2008
Immedient July 2000 - February 2004
Skills
Business Intelligence, SDLC, Business Objects, SharePoint, Databases, ETL, Leadership, SQL, Microsoft SQL Server, Access, T-SQL, Cognos, Data Warehousing, Business Analysis, Integration, Database Design, Visio, Systems Analysis, Requirements Analysis, Oracle, PL/SQL, Data Modeling, Project Management, Perl, Requirements Gathering, Data Warehouse..., Process Improvement, Data Mining, OLAP, Java, SSRS, SSIS, Data Integration, Enterprise Architecture, Business Requirements, Security, Budgets, Crystal Reports, Strategic Planning, Warehousing, Project Planning, Strategic Thinking, Strategic Financial..., Coaching, Professional Mentoring
Education
Webster University 1995 — 1997
Masters, Computer Resource and Info Mgmt
Metropolitan State University of Denver 1983 — 1990
Bachelors, Computer Science and Music
Verizon Wireless June 2014 - February 2015
Express Scripts April 2013 - May 2014
Rogue Method November 2011 - February 2013
Panasonic June 2007 - May 2011
Affiliated Computer Services 2002 - 2006
PricewaterhouseCoopers 1998 - 2002
Engelhard Corporation 1997 - 1998
Prudential Insurance 1982 - 1996
Skills
Vendor Management, SDLC, PMO, Business Analysis, PMP, Management, MS Project, Project Delivery, Project Management, Business Process, Project Portfolio..., Outsourcing, CRM, IT Service Management, IT Management, Change Management
Education
Montclair State University
BS, Business
Middlesex Hospital October 2013 - Present
The Hospital of Central Connecticut September 2010 - September 2013
Affiliated Computer Services November 2005 - August 2010
Hackensack University Medical Center September 2000 - November 2005
Skills
Healthcare, Process Improvement, PeopleSoft, Access, Healthcare Information...
Education
Marist College 1987 — 1991
Bachelor of Business Administration (B.B.A.), Finance, General
Affiliated Computer Services July 2003 - February 2009
Skills
Accounts Payable, PeopleSoft, Accounts Receivable, Billing, Accounting
Education
Lansdale School of Business 2010 — 2011
Diploma, Accounting
St. Xavier's College - Gujarat University - India 1972 — 1976
B.A., Economics-Major, Psycology-Minor, English
IBM /CDI Corp June 2011 - Present
Affiliated Computer Services May 2005 - June 2011
Skills
Data Center, Infrastructure..., Disaster Recovery, IT Operations, Infrastructure, ITIL, IT Management, IT Service Management, Servers, Virtualization, Business Continuity, VMware, Architecture, IT Strategy, Vendor Management, Network Administration, Active Directory, Storage Area Networks
Education
Louisiana Tech University 1980 — 1983
Architecture Engineer
Xerox April 2012 - Present
Affiliated Computer Services November 2003 - April 2012
Lockheed Martin Information Technology May 2002 - November 2003
IBM Global Services June 1994 - April 2002
Skills
Security, RACF, Disaster Recovery, JCL, Mainframe, Lotus Notes, IBM Mainframe, Unix, Integration, Leadership, COBOL
Education
Malone University 1991 — 1992
BA, Business Management
University of Akron 1977 — 1991
AAB, Computer Programming Technology
Xerox State Healthcare, LLC March 2012 - Present
ACS, a Xerox Company September 2007 - February 2012
Affiliated Computer Services September 2003 - September 2007
Verizon Data Services September 2000 - December 2002
GTE Data Services / Verizon Data Services September 1998 - September 2000
GTE Data Services July 1995 - September 1998
GTE Data Services September 1991 - July 1995
IBM February 1989 - September 1991
Skills
Process Improvement, Budgets, Forecasting, Operations Management, Visio, Financial Reporting, Financial Modeling, Training, Project Management, Microsoft Excel, CRM, Project Planning, Procurement, Management, Program Management
Education
University of South Florida 1988 — 1991
MBA, Accounting
Lakeland College 1975 — 1979
BA, Business Administration
Xerox November 1999 - Present
Affiliated Computer Services 1999 - Present
Education
Minnesota State University, Mankato
Affiliated Computer Services salesZumiezJune 2009 - August 2009
Regal Entertainment Group 2007 - 2008
Education
Mohawk Valley Community College 2008 — 2010
graphic design/photography
US Navy August 2011 - Present
Affiliated Computer Services September 2006 - February 2011
SCHENKER INC June 2003 - January 2007
Schenker 2003 - 2006
Pitney Bowes 1994 - 2003
Pitney Bowes February 1989 - April 1994
UNITED STATES NAVY - SIMA February 1989 - April 1994
Skills
Accounts Receivable, Analysis, Data Analysis, Call Centers, Account Reconciliation, Strategic Planning, Customer Satisfaction, Accounting, Invoicing, Auditing, Human Resources, Finance, Employee Benefits, Training, Change Management, Leadership, Team Building, Management, Vendor Management, Process Improvement, Team Leadership, Microsoft Office, Customer Service, Performance Management
Education
Troy State University, Atlantic Region 2002 — 2003
MPA, Personnel Management
Troy University 2000 — 2002
MPA, Public Administration
Marian College of Fond 1984 — 1988
BS, Elementary Education
Marian University 1984 — 1988
BS, Elementary Education
Mississippi Division of Medicaid February 2015 - Present
Information Services Group September 2011 - February 2015
Affiliated Computer Services September 2009 - September 2011
Skills
Requirements Analysis, Business Analysis, SDLC, Integration, Project Management, Program Management, Business Process, Process Improvement, Vendor Management, Business Process..., Management, Software Project..., Software Documentation, Healthcare Information..., PMP
Education
Mississippi State University
B.S., Computer Science
University of Mississippi
M.S., Computer Engineering
Sweetgrass Development June 2010 - Present
Affiliated Computer Services April 2007 - October 2009
United States Senate June 2000 - January 2007
Skills
Budgets, Community Development, Community Outreach, Event Management, Event Planning, Fundraising, Government, Grant Administration, Grant Writing, Leadership, Leadership Development, Media Relations, New Business Development, Nonprofits, Policy, Political Campaigns, Public Policy, Program Management, Public Speaking, Public Relations, Social Media, Strategic Communications, Strategic Planning
Education
Montana State University-Bozeman 1992 — 1997
BS, Sociology/S&CJ
Maricopa Community Colleges December 2013 - Present
Corinthian Colleges September 2011 - December 2013
Corithian College December 2008 - September 2011
Affiliated Computer Services January 2008 - December 2008
Desert Schools Federal Credit Union June 2007 - November 2007
Outback Steakhouse March 2005 - June 2007
Skills
Student Financial Aid, CampusVue, Higher Education, Campus, Student Affairs, Retaining Customers, Student Loans, Financial Analysis, Adult Education, Microsoft Excel, Finance, Admissions, Customer Service, Student Recruiting, Microsoft Office, PowerPoint, Public Speaking, Veterans Benefits, NSLDS, Banking, Restaurants, Academic Advising, Enrollment Management, Resume Writing
Education
Mesa Community College 2004 — 2007
Associate's degree, General Studies
Merrill Corporation September 2012 - Present
Huntington National Bank May 2011 - September 2012
Self Employed July 2010 - May 2011
Affiliated Computer Services April 2009 - June 2010
Kern International February 2008 - April 2009
Fiserv May 1994 - October 2007
Skills
Proficient in Microsoft..., Interviewing, Public Speaking, Creative Writing, Leadership Development, Team Building, Mentoring, Supply Chain, Change Management, Inventory Management, Warehouse Management, Quality Assurance, Strategic Planning, Vendor Management, Vendor Relations
Education
Marshall University
Education
Rio Grande College
Education
ACS, a Xerox Company October 2010 - Present
ACS, a Xerox Company September 2009 - January 2010
Affiliated Computer Services January 2009 - August 2009
Affiliated Computer Services January 2007 - July 2008
Affiliated Computer Services December 2005 - January 2007
Kendriya Vidyalaya, IndiaOptions, MasterMind IT Academy March 2004 - November 2005
Teebros Communications - Franchisee of Reliance India Ltd August 2003 - February 2004
Skills
Testing, SDLC, Test Planning, Databases, Business Requirements, Analysis, Requirements Gathering
Education
Sikkim Manipal University of Health, Medical and Technological Sciences 2000 — 2003
Post Graduate, Information Technology
Mahatma Gandhi University 1996 — 1999
B.Sc, Zoology
Chinmaya Vidyalaya 1994 — 1996
Science
IntraEdge February 2015 - Present
Insight Global (contract with Apollo Group) March 2013 - June 2014
Apollo Group November 2011 - October 2012
Affiliated Computer Services June 2009 - November 2011
Xerox Business Services December 2008 - June 2009
Skills
Microsoft Office, Project Management, Microsoft Excel, Business Analysis, SQL, PeopleSoft, HPSM, FAW, Analysis, Databases, Leadership, Process Improvement, Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Software Documentation, Visio
Education
Western International University 2012 — 2014
Mesa Community College 2009 — 2011
Business Administration and Management, General
Pima Community College 1999 — 1999
Law Offices of Lord & David May 2012 - Present
Affiliated Computer Services September 2010 - May 2012
Education
Massachusetts School of Law 2005 — 2009
Juris Doctor, LAW
University of Massachusetts, Amherst 2003 — 2004
Master of Science, ACCOUNTING
University of Massachusetts, Amherst 2001 — 2003
BACHELORS, ACCOUNTING
Springfield Technical Community College 1999 — 2000
Associate, Business
Stratus Networks April 2008 - Present
Bridgeway October 2004 - April 2008
Affiliated Computer Services June 2004 - October 2004
Skills
CCNP Certified, CEH, CCNA, CCENT, Web Services, SOAP, XML, Java, JavaScript, HTML, Adtran, Telco, Vyatta, Linux, Windows, Microsoft SQL Server, Servers, Network Administration, Databases, Security, Firewalls, MySQL, PHP, Routers, Switches, WAN, Web Applications, Hardware
Education
Robert Morris University 2008 — 2012
Masters, Business Administration
Robert Morris University 2008 — 2011
Masters, Information Systems
Millikin University 2000 — 2004
Bachelors of Science, Computer Science
Affiliated Computer Services October 2005 - Present
Skills
Typing, Unified Communications, Computer Literate
Education
Moberly Area Community College 1990 — 1991
Brookfield RIII 1978 — 1990
AFFILIATED COMPUTER SERVICES 2002 - 2011
Skills
QUALITY CONTROL...
Education
Midlands Technical College 1999 — 2002
ASSOCIATES
Houston Methodist November 2012 - Present
Affiliated Computer Services April 2011 - January 2013
Staffmark July 2010 - December 2010
Staffmark January 2004 - December 2009
Skills
Medical Coding, Medical Billing, Customer Service, Invoicing, Management, Training, Physicians, CPT, Access, Account Reconciliation, Accounts Receivable, Data Entry, Healthcare Information...
Education
LeTourneau University 2001 — 2003
MBA, Business
Texas Southern University
BS, Health Administration
Lamar University January 2010 - Present
JPMorgan Chase April 2007 - March 2010
JPMorgan Chase December 2005 - March 2007
Affiliated Computer Services April 2004 - December 2005
Skills
Customer Service, Microsoft Excel, Microsoft Word, C++, MathCAD, Matlab, Microsoft Office, MS Access
Education
Lamar University 2011 — 2014
Bachelor's degree, Chemical Engineering
Texas Southern University 2003 — 2006
Pre-Pharmacy Studies
Affiliated Computer Services November 2011 - January 2012
Alliance of Professionals & Consultants, Inc. 2012 - 2012
Papa Johns October 2007 - October 2011
Papa Johns October 2006 - October 2007
Education
Living Arts College 2006 — 2008
Digital Design, Character modeling, animation.
Eastern Kentucky University December 2013 - Present
Xerox January 2011 - November 2013
Affiliated Computer Services June 1990 - December 2010
Skills
Software Development, Oracle SQL Developer, Oracle Database, Programming Languages, SQL, Databases, XML, Oracle, SDLC, C#, Unix, Visual Basic, PL/SQL
Education
University of Kentucky 1990 — 1992
Master of Business Administration (M.B.A.)
Morehead State University 1987 — 1990
Bachelor's degree in Computer Information Systems, Computer Information Systems and Accounting