Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Salaries. You can even request information on how much does Comcast pay if you want to. Learn about salaries, pros and cons of working for Comcast directly from the past employees.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
PeopleShare January 2015 - Present
Comcast Business August 2007 - 2015
Comcast July 2006 - August 2007
Comcast Cable June 2003 - July 2006
Comcast Cable November 2002 - June 2003
Comcast Cable October 2001 - November 2002
Skills
Salesforce.com, Account Management, Broadcast, Digital Media, Video, Direct Sales, Telecommunications, VoIP, Television, Broadband, Team Building, Solution Selling, Sales, Call Centers, Cold Calling, Leadership, Customer Service, Management, Sales Management, Sales Process, Interviews
Education
Penn State University 1991 — 1996
Bachelor's Degree, Labor and Industrial Relations
Comcast July 2007 - January 2012
Southern California Trane/ American Honda Motor Company October 2003 - October 2006
Lincoln University (Temp) May 2001 - November 2001
BrickStone Realty / The Wanamaker Building May 1991 - June 1999
Mellon Bank East N.A.- Mellon Independance Center / Market Place East March 1984 - February 1989
Skills
Facilities Management, Vendor Management, Call Centers, Operations Management, Customer Service, Customer Satisfaction, Process Improvement, Telecommunications, Team Building, Troubleshooting, Management, Project Management, Budgets, Team Leadership, Contract Negotiation, Leadership, Microsoft Office, Contract Management, Outlook, Project Planning, Public Speaking
Education
Computeach - MCSA 2003 — 2003
Microsoft Certified System Administrator
Williamsport Technical Scool 1970 — 1972
Aviation Mechanics
Dept. Of Air Resources
Boiler / Incenterator Certificate # 2, 4, 6 oil
I.C.S.
Master Electricity
N.T.S.
Industrial / Electronictechnology micro computers
Penn State University
H.V.A.C. Construction job Management
Philadelphia University
Drafting
Spring Garden Community Collage
Construction drawing
Comcast June 2015 - Present
Daniels College of Business September 2013 - Present
Daniels College of Business January 2013 - Present
University of Denver September 2012 - December 2012
The Egg & I Restaurant March 2012 - September 2012
Village Pizza May 2009 - September 2012
Dolcetto’s Italian Gelato Shop May 2008 - January 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Windows, Facebook, Social Networking, Solidworks, Public Speaking, Time Management, Community Outreach, Public Relations, Blogging, Event Management, Marketing, Event Planning, Leadership, Social Media Marketing, Marketing Strategy, Market Research, Marketing Communications, Advertising, Entrepreneurship
Education
University of Denver 2012 — 2016
BSBA, Finance, General
Peking University 2014 — 2014
Chinese and Chinese Culture
Regions Financial Corporation April 2013 - Present
Regions Bank June 2012 - April 2013
Regions Bank August 2010 - June 2012
Regions Bank April 2005 - August 2010
Comcast May 2001 - February 2005
Skills
Banking, Customer Service, Public Relations, Marketing, Result Oriented, Personal Banker, Financial Literacy..., Banking Operations, Community Involvement, Community Outreach, Credit Score Repair, Loans, Innovation Development, Business Administration, Financial Workshops, Financial Services, Sales Trend Analysis, Results Focused, Problem Solving, Special Data Research..., Performance Analysis, Volunteer Recruiting, Notary Public
Education
Powell High School 1985 — 1986
High School Diploma
Pellissippi State Community College
Cashplay December 2014 - Present
Entercom April 2014 - December 2014
Clear Channel Media + Entertainment 2011 - April 2014
iS. Entertainment Group May 2007 - October 2011
Saint Mary's College High School March 2009 - October 2010
Comcast May 2008 - March 2009
Skills
Event Management, Direct Sales, Promotions, Fundraising, Public Speaking, Event Planning, Social Media, Public Relations, Advertising, Entertainment, Broadcast, Digital Marketing, Digital Media, Email Marketing, Facebook, Management, Marketing, Marketing Communications, Marketing Strategy, Social Media Marketing, Social Networking
Education
Penn State University 1998 — 2002
BA, Telecommunications - Emphasis on Business & Marketing
St. Maria Goretti HS
Comcast July 2013 - Present
Comcast June 2009 - June 2013
Unisys July 2007 - February 2009
Skills
Vendor Management, Troubleshooting, Technical Support, Remedy Ticketing System, iPhone Support, Blackberry, Mobile Devices, Mobile Device Management, Dell Computers, Computer Hardware, Windows 7, Security, System Deployment, Active Directory, BMC Remedy, Help Desk Support
Education
Penn State University 2001 — 2006
B.S., Information Sciences & Technology
Brocade July 2015 - Present
Comcast April 2015 - July 2015
University of Colorado Boulder January 2015 - May 2015
Be Boulder Anywhere November 2014 - May 2015
tw telecom May 2014 - September 2014
University of Colorado, Boulder September 2013 - August 2014
Panvisual Technologies Pvt. Ltd May 2004 - August 2011
Skills
Wireless, Wireless Networking, WiFi, Wireshark, VoIP protocols SIP, SIP Trunking, TCP/IP, IP, Telecommunications..., Automation, PLC Programming, Network Design, Network Engineering, Digital Signage, SCADA, PLC, PLC Allen Bradley, Engineering Drawings, Research Development, Cisco Wireless, Wireless Security, Omnipeek, Network Communications, Video Walls, Projection Screens, UDP, ICMP, Computer Network..., Wireless LAN Controller, Cisco Access Points, WLAN, HTML5, Scrum, VoIP
Education
University of Colorado at Boulder 2013 — 2015
Master's, Interdisciplinary Telecommunications (Master's)
K.C college of engineering 2010 — 2013
Bachelor's degree, Electrical, Electronics and Communications Engineering
Padmashree Dr D. Y. Patil Vidyapeeth 2006 — 2009
diploma, Electrical, Electronics and Communications Engineering
Future Technical Staffing Solutions & Future Healthcare Staffing Solutions September 1998 - Present
Belcan TechServices June 2014 - January 2015
NextEra Energy, Inc. November 2013 - June 2014
Comcast April 2012 - May 2013
Avery Dennison June 2011 - April 2012
Ocwen Financial Corporation 2010 - 2011
New Jersey Business Journal 1990 - 1992
Skills
Applicant Tracking..., Onboarding, Hiring, Mentoring, Job Fairs, Talent Acquisition, Information Technology, Project Management, Human Resources, Recruiting
Education
Palm Beach Atlantic University 2010 — 2016
Bachelor’s Degree, Anticipated completion date 2016 11 courses to completion Organizational Leadership, 3.2
Comcast October 1989 - Present
South Florida Music 1983 - 1989
Cadillac 1983 - 1987
US ARMY 1979 - 1983
Skills
Facilities Management, Fleet Operations, Project Coordination, Vehicle Maintenance, Electro-mechanical..., Warehouse Management, Automotive Repair, Computer Repair, Team Leadership, Automotive Restoration, Gunsmithing, Live Sound Reinforcement, Live Recording, Stage Lighting, Physical Security, Customer Satisfaction, Reinforcement, Management, Telecommunications, Team Building, Customer Service, Wireless, Sales, Cross-functional Team..., Leadership, Customer Retention, Process Improvement, VoIP, Troubleshooting, Call Centers
Education
Palm Beach Community College
Park Hill High School
Comcast September 2015 - Present
Comcast July 2015 - September 2015
Comcast February 2014 - June 2015
Comcast January 2011 - February 2014
Comcast September 2007 - December 2010
ARAMARK Corporation January 2003 - September 2007
ARAMARK Corporation 2002 - 2003
Modis Professional Services, Management Principals 2000 - 2001
The Peasant Restaurant Group 1998 - 1999
ARAMARK Corporation 1997 - 1998
Skills
Recruiting, Applicant Tracking..., Talent Management, Employee Relations, Talent Acquisition, Human Resources, Sourcing, College Recruiting, Coaching, Vendor Management, Interviews, Training, Succession Planning, Hiring, Management
Education
Penn State University 1992 — 1996
BS, Hospitality Management
South Western High School 1988 — 1992
Oracle November 2012 - Present
Comcast September 2011 - November 2012
Corporation Service Company February 2006 - September 2011
JPMorgan Chase February 2005 - March 2006
Linden International July 2004 - February 2005
Delmarva Power November 2003 - July 2004
Fusura August 2002 - September 2003
PSCI July 2001 - August 2002
Diamond Technologies June 1999 - July 2001
F. Schumacher & Co. 1998 - 1999
Skills
Oracle, SQL*Plus, AWR, Grid Control, RMAN, Oracle Enterprise..., Oracle Streams, Partitioning, Star Schema, Oracle RAC, ASM, RHEL, PL/SQL, Databases, Replication, High Availability, Clustering, Data Warehousing, Database Design, Database Administration, Architecture, Exadata, Enterprise Architecture, Solaris, Cluster, Linux, Unix, Business Intelligence, SQL Tuning, ETL, Data Migration, Enterprise Software
Education
Penn State University 1984 — 1988
BA, Journalism
Comcast August 2014 - Present
Westgate Resorts March 2013 - May 2014
Skills
Recruiting, New Hire Orientations, Onboarding, Human Resources, Applicant Tracking..., HR Policies, Customer Service, Interviews, Hiring, Employee Benefits, Microsoft Office, FMLA, Data Entry, Job Descriptions, Microsoft Excel, Management, Customer Satisfaction
Education
University of Tennessee-Knoxville 2011 — 2014
Bachelor of Business Administration (B.B.A.), Major: Human Resource Management Minor: Marketing
Pellissippi State Community College 2008 — 2011
Associate of Science (A.S.), Business Administration and Management, General
Atlas Cleaning Solutions, LLC January 2014 - Present
Comcast October 2010 - November 2013
Skills
Sales and Marketing, Successful Business..., Atlas Cleaning Solutions, Motivated self-starter, Small Business, Customer Service..., Business, Business Services, Cold Calling, Great Motivator, Business Networking, Selling Skills, Customer-focused, Leadership, Building Maintenance, Pressure Washing, Carpet Cleaning, Sales, Customer Service, Sales Management
Education
Pellissippi State Community College 2005 — 2007
Powell High School 1999 — 2003
Penn State Dance Marathon September 2015 - Present
Comcast May 2015 - August 2015
Pop Media Group (Formerly the TV Guide Network) June 2014 - August 2014
Sunglass Hut May 2013 - May 2014
Voya Investment Management (Formerly ING Financial Partners) May 2013 - August 2013
American Eagle Outfitters November 2010 - April 2012
Skills
Microsoft Excel, Management, Sales, Microsoft Office, Retail, Customer Service, Video Production, Music, PowerPoint, Photography, Cashiering, Financial Analysis, Leadership, Teamwork, Financial Modeling, Financial Forecasting, Budgets, Web Design, Photoshop, Apple iLife Software, Essbase, Oracle Database
Education
Penn State University 2012 — 2016
Bachelor of Science (BS) Finance, minors: Economics, Film
Haverford High School 2008 — 2012
Citizens Bank May 2014 - Present
Citizens Bank January 2013 - April 2014
Fowler Property Management April 2012 - September 2012
Astralux Solar August 2010 - June 2011
Astralux Solar January 2010 - March 2011
Tekniska Verken (Energy Company) September 2008 - November 2008
Comcast August 2008 - September 2008
The Pennsylvania State University May 2008 - July 2008
Coppola Landscaping, Painting, and Decks June 1998 - June 2007
Skills
Renewable Energy, Sales, Sustainability, Photovoltaics, Customer Service, Alternative Energy, Start-ups, Direct Sales, Solar Energy, Environmental Awareness, Energy, Entrepreneurship, Energy Efficiency, Leadership, New Business Development, Training, Management, Energy Audits, Wind, Solar PV, Public Speaking, Selling, Sustainable Energy, Contract Negotiation, Strategy, Business Development, Sales Management
Education
Penn State University 2004 — 2008
B.S., Environmental & Renewable Resource Economics
Penn State University 2004 — 2008
B.S., Environmental & Renewable Resource Economics
University of Virginia 2007 — 2007
Developmental Economics
Cardone Industrieso June 2014 - March 2015
Nationwide Investment Management Group October 2007 - June 2014
Point Breeze Youth Development Center January 2009 - December 2012
Comcast 2007 - 2008
Citizens Bank March 2004 - December 2006
Citizens Bank January 2001 - March 2004
Freedman & Lorry January 1996 - December 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Leadership, Marketing, Building Relationships, Project Management, Planning & Execution of..., Curriculum Development, Budgets, Recruiting, Training, Onboarding, Event Planning, Performance Management, Nonprofits, HRIS, Talent Management, Human Resources, Employee Relations, Leadership Development
Education
Lincoln University 2010 — 2012
Master's of Science in Administration, Human Resources Management/Personnel Administration, General
University of Phoenix-Philadelphia Campus 2007 — 2009
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Peirce College 1988 — 1990
Associate of Science (A.S.), Paralegal
Comcast April 2014 - Present
DC Stryker Inc January 2014 - Present
Iron Mountain May 2012 - December 2013
United Healthcare September 2009 - May 2012
Siemens Medical Solutions January 2005 - September 2009
Siemens Health Services January 2003 - January 2005
SEI Investments January 2000 - January 2005
SHARED MEDICAL SYSTEMS 1999 - 2002
Skills
VBA, Enterprise Architecture, SDLC, Software Development, Software Project..., Process Improvement, SharePoint, Business Process, Integration, Business Intelligence, Enterprise Software, Microsoft SQL Server, Security, Business Analysis, Data Warehousing, Agile Methodologies, Cross-functional Team..., ITIL, Change Management, Management
Education
Penn State University 1994 — 1998
Bachelor's degree, Business Management
Comcast September 2012 - Present
Verizon Business November 2006 - August 2012
J.G. Wentworth 2006 - 2006
JG Wentworth 2004 - 2006
Skills
Sales Strategy / Growth, Financial Forecasting /..., Coordinating Resources, Developing Customer..., Customer Service /..., Word, Excel, Power..., CRM, Telecommunications, Sales Management, Customer Retention, Sales, Business Development, Financial Forecasting, Sales Operations
Education
Pennsylvania State University-Penn State Abington
Bachelor of Science (BS)
Comcast January 1995 - Present
Baldwin Hardware Manufacturing Corp. January 1985 - November 1994
Education
Penn State University 1990 — 1994
Business, Management, Marketing, and Related Support Services
Bureau of Land Management December 2011 - March 2012
Self employed May 2004 - May 2011
USAF Reserves November 2008 - April 2011
URS Corporation July 2006 - April 2010
Computer Management Services October 2006 - April 2007
Comcast May 2006 - July 2006
USAF Active Duty July 2001 - July 2005
Skills
Web Design, Cryptography, VBScript, Backup Exec, Netbackup, Altiris Deployment..., Active Directory, Domain Controller, Network Administration, Windows Server, Troubleshooting, Security
Education
Park University
Comcast June 2012 - Present
Pennsylvania Legislative Serivces (PLS) February 2003 - June 2012
Commonwealth of Pennsylvania January 2003 - February 2003
Commonwealth of Pennsylvania September 2002 - December 2002
Pennsylvania Bar Association August 1998 - March 2002
Skills
Word, Excel, PowerPoint, Outlook, Dreamweaver, Press Releases, Research, Government, HTML, Access, Microsoft Office, Adobe Acrobat, Internet Explorer, Typing, Supervisory Skills, Problem Solving, Social Media, Legislative Research, Community Outreach, Governmental Affairs, Telecommunications, Public Speaking, Government Operations, Legislative Policy, Legislation, Public Relations, Public Affairs, Community Development, Legislative Relations, State Government, Grassroots Organizing, Policy, Public Policy, Nonprofits, Fundraising, Media Relations, Microsoft Word, Policy Analysis, Constituent Services
Education
Penn State University 2000 — 2003
B.S., Public Policy
Pennsylvania State University - Capitol College 2000 — 2003
B.S, Public Policy
Comcast January 2013 - Present
Cablevision October 2010 - December 2012
Comcast Spotlight July 2008 - June 2009
AT&T Mobility May 2007 - September 2007
Verizon Wireless January 2004 - April 2007
Skills
Sales, Direct Sales, Customer Satisfaction, Microsoft Excel, Outlook, Sales Process, Team Leadership, Sales Presentations, Advertising Sales, Microsoft Word, Telemarketing, Sales & Marketing..., Marketing, Sales Management, Customer Service, Account Management
Education
Rutgers University-New Brunswick 2003 — 2006
Bachelor of Arts, Communications
Palm Beach Community College 2002 — 2003
Communications & Mass Media
HHS 1998 — 2002
Anthem, Inc. May 2015 - Present
Anthem, Inc. October 2013 - May 2015
Aetna July 2008 - August 2013
The Bessant Group March 2000 - February 2012
Ayzenberg Group 2007 - 2008
Kaiser Permanente IT 2005 - 2006
Earthlink 1998 - 2005
Comcast 1991 - 1998
Skills
Project Management, Creative Services, Vendor Management, Creative Direction, InDesign, Photoshop, Marketing Communications, Adobe Acrobat, Copy Editing, Microsoft Office, Marketing, Integrated Marketing, Social Media Marketing, Copywriting, Logo Design, Graphic Design, Team Leadership, Social Media, Digital Photography, Outlook, iPhone, Creative Briefs, Advertising, Prezi, Medicare, B2B, B2C marketing, Plain Language, Wellness, Adventure Travel, Marketing Strategy, OneNote, Process Improvement, Direct Mail, Healthcare, Leadership, Management, Sales, Newsletters, Corporate Branding, Brand Development, Publishing, Fitness, Nutrition, Communication Skills, Health Education, Graphics, Social Networking, Creative Writing, Creative Strategy
Education
Citrus College
Pasadena City College
Lion and Wolf, LLC April 2012 - Present
ZeniMax Online Studios August 2013 - Present
Comcast January 2010 - July 2013
Laureate International Universities January 2007 - January 2009
Bank of America January 2005 - January 2006
UPS January 2003 - August 2005
MeiGuo YingYu, Beijing &Haerbin, China January 2001 - January 2003
UPS January 1999 - January 2001
Games Workshop January 1998 - January 2000
Skills
Operations Management, Team Management, Sales, Conflict Resolution, Negotiation, Team Building, Customer Service, Microsoft Office, Data Analysis, Real Estate, Investment Properties, Sellers, Relocation, Real Estate Transactions, Employee Training, Time Management, Management, Budgets, Program Management, Training, Call Centers, Team Leadership, Customer Satisfaction
Education
University of Baltimore 2012 — 2015
Bachelor of Science (B.S.), Business Administration and Management, Finance, 3.0
The Community College of Baltimore County 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Economics, 3.75, Summa Cum Laude, Honors Graduate
Peking University 2002 — 2002
Chinese Language, Mandarin Chinese Language Studies, Completed
Shanghai Normal University 2001 — 2001
Summer Chinese Language Study, Chinese Language and Literature, Completed
Alltech International May 2014 - Present
Primescape Solutions, Inc. February 2014 - May 2014
Accenture July 2011 - January 2014
Comcast March 2006 - July 2011
BMC Software November 1998 - March 2006
Skills
Hibernate, UML, XML, Scrum, Software Development, Tomcat, Agile Methodologies, Spring, Software Project..., Web Services, Databases, Requirements Analysis, Oracle, Enterprise Architecture, Java, Cloud Computing, Unix, Software Design, Web Applications, Perl, Java Enterprise Edition, JSP, Linux, Agile Project Management, SDLC, Software Engineering, Ant, System Architecture
Education
The University of British Columbia
Master, Computer Science
Peking University
BSc, Physics
Sportland Motorsports March 2011 - Present
Mor Marketing September 2010 - January 2011
The News-Gazette February 2010 - September 2010
Comcast May 2009 - February 2010
CU Dentists October 1991 - April 2007
Skills
Fitness, Sales Management, Sales, Customer Service, Advertising, Marketing, Public Speaking, Cold Calling, Account Management
Education
Parkland College 1968 — 1991
Assoc. of Science, Dental Hygiene
Corporate Brokers, LLC April 2012 - October 2013
Astea May 2011 - March 2012
InfoLogix January 2008 - May 2011
Comcast 2006 - 2008
Pepboys 1996 - 2006
Skills
Vendor Management, Project Management, MS Project, SharePoint, Project Planning, Management, SQL, Problem Solving, Solution Implementation, SAP, PMP, Unix, Program Management, Visio, Integration, Software Project..., CRM, Lean Manufacturing, SDLC, ERP, Mobile Devices, Training, PMO
Education
Pennsylvania State University-Penn State Abington 2009 — 2009
PMP certification, Information Technology Project Management
Penn State University 1992 — 1996
BA, Telecommunications
Springfield 1989 — 1992
Airgas April 2013 - Present
Airline Hydraulics Corporation January 2013 - March 2013
MEMT May 2010 - March 2012
InComm December 2008 - 2010
Premier Research Group November 2006 - September 2008
Comcast 2000 - 2006
Multiple Temp Agencies 1998 - 1999
Commonwealth Land Title Insurance Company http://cltic.com/ 1995 - 1997
Anita T Conner and Associates 1995 - 1995
Skills
Account Reconciliation, General Ledger, Invoicing, Bank Reconciliation, Accounts Receivable, Fixed Assets, Accounting, Financial Reporting, Financial Statements, Oracle Applications, Aging Reports, Access, QuickBooks, Deposits, ACH
Education
Peirce College 2006 — 2008
Bachelor of Business Administration (B.B.A.), Accounting, 3.5
Community College of Philadelphia 1990 — 2000
Associate's degree, Accounting, an Associates in Finance, Management Certificate
Clean Harbors November 2014 - Present
Comcast March 2014 - July 2014
NAES Corporation December 2007 - March 2014
PQ Corporation November 2006 - December 2007
SPI Polyols April 2005 - November 2006
Keystone Research and Pharmaceutical August 2001 - April 2005
Safety-Kleen September 1997 - August 2001
Kimberly-Clark January 1997 - September 1997
Intregrated Environmental Solutions July 1995 - March 1997
Skills
Environmental Compliance, Power Generation, Environmental..., Power Plants, Energy, Factory, Safety Management..., Commissioning, Environmental Awareness, Hazardous Waste..., EHS, RCRA, Industrial Hygiene, Turbines, Waste Management, Steam Turbines, ISO 14001, HAZWOPER, Water, Inspection, Waste, Environmental Impact..., Environmental Consulting, Water Treatment, Industrial Safety, Hazardous Materials..., EPA, Process Safety, Occupational Health, Natural Gas, Remediation, Root Cause Analysis, Environmental Permitting, Wastewater Treatment, Environmental Auditing, Construction Safety, Environmental..., Gas, Hazardous Materials, Accident Investigation, Behavior Based Safety, Training, Recycling
Education
Pennsylvania State University-Great Valley Graduate Center 1999 — 2003
Masters, Environmental Engineering: EPC Program
West Chester University of Pennsylvania 1992 — 1996
Bachelors Degree, Environmental Science: Geology
Penn State University 1990 — 1992
None, Undergraduate Work
Chichester High School
Frontier Communications May 2014 - Present
CenturyLink September 2013 - May 2014
DiscoverOrg June 2013 - September 2013
Verizon Wireless February 2012 - June 2013
Comcast May 2007 - February 2010
Sprint January 2004 - April 2007
Skills
Solution Selling, Wireless, Direct Sales, Telecommunications, Cold Calling, Customer Retention, Salesforce.com, Sales Operations, Leadership, Unified Communications, Sales, Strategic Partnerships, Business Development, Sales Process, Managed Services, Sales Management, Account Management, B2B
Education
Pacific University 1999 — 2002
BA, History
BBCOM June 2009 - Present
Phone Power September 2008 - July 2009
Comcast April 2005 - August 2008
Skills
Sonus, Nextone, Lucent Telica Switch, Cisco IOS, VoIP, VOIP Translation, A+ Certified IT..., Customer Service, Technical Sales..., Unified Communications, MPLS, Cisco Technologies, Data Center, Troubleshooting
Education
Clark University Computer Career Institute 2000 — 2001
A+/NT Certefied, A+ NT Certification
Massachusetts Communications College 1998 — 2000
Associates, Business/Communication
Pasadena City College
CCNA, CCNA
Wooden Nickel Bar Company September 2013 - Present
Sign of the Whale February 2010 - August 2013
Comcast October 2007 - January 2009
Skills
Sales, Hospitality, Sales Management, Customer Service, Account Management, Food & Beverage, Hospitality Management, Marketing, Hotels, Hospitality Industry, Direct Sales, New Business Development, Marketing Strategy, Catering, Retail, Sales Operations, Leadership, Team Building, Salesforce.com, Customer Satisfaction
Education
Penn State University 2003 — 2007
Lower Merion High School 2000 — 2003
Comcast January 2014 - Present
Comcast January 2014 - December 2014
Kazi Foods Industries Ltd June 2013 - June 2014
DECA Inc. February 2012 - February 2013
Skills
Microsoft Excel, Microsoft Word, Customer Service, Microsoft Office, Training, Cashiering, Team Leadership, Cash Register, Phone Etiquette, Retail Sales, Data Entry, Telephone Skills, Management, Time Management, Critical Thinking, Filing, Clerical Skills, Facebook, Loss Prevention, Teamwork, Customer Satisfaction, Visual Merchandising, Social Networking, Volunteering, Cash Handling Experience, Always Punctual, Customer Experience, Listening to customers, Friendly Personality, Human Resources, People Skills, Outlook, Retail, Troubleshooting, Internet Explorer, Call Center Development, Computer Hardware
Education
Peirce College 2013 — 2017
Peirce College 2013 — 2014
Information Technology, Year Up Philadelphia Class 1
Creative Business Audio of Philadelphia January 2004 - Present
March of Dimes February 2012 - May 2012
2 Days Bath February 2006 - December 2007
Comcast January 2001 - January 2004
Main Line Chamber of Commerce January 1999 - December 2000
Greater Philadelphia Chamber of Commerce January 1998 - December 1998
Jo Jo's in Citta September 1994 - September 1997
Skills
Strategic Partnerships, Business Development, Leadership, New Business Development, Account Management, B2B, Integrated Marketing, Entrepreneurship, Marketing, Business Networking, Operations Management, Management, Copywriting, Contract Negotiation, Sales, Email Marketing, Event Planning, Advertising Sales, Television, Social Media, Customer Retention, Services Marketing, Market Analysis, Loyalty Programs, Membership Recruitment, Membership Retention, Proposal Writing, Press Releases, Competitive Analysis, Selling, Cold Calling, Budgets, Sponsorship, Staff Supervision, Lead Generation, Community Relations, Entrepreneurial..., Consultative Selling, Prospect Research, Copy Editing, Market Identification, Project Oversight, Voice Over, Affinity Programs, Staff Training, Leading Cross..., Association Management, ACT CRM, Sales Logix, Chambers of Commerce
Education
Temple University - Fox School of Business and Management
M.B.A.
Online Broadband & Technology Training
Codecademy
HubSpot Academy 2013 — 2014
Certified Inbound Marketing Professional
Foundation Center
Penn State University
B.S.
Palmyra Area High School
Keller Williams Real Estate Bucks County South May 2008 - Present
comcast August 2003 - October 2010
Skills
Short Sales, Management, Foreclosures, Training, Sellers, Real Estate, Investment Properties, Marketing, Investments
Education
Penn State University 1997 — 2002
BA, Communications
Wells Fargo November 2012 - Present
Comcast March 2012 - November 2012
David’s Bridal March 2011 - October 2012
Verizon Wireless May 2009 - February 2011
Morris Communications June 2006 - May 2009
Zeta Eta Chapter, Alpha Kappa Alpha Sorority, Inc November 2007 - May 2008
Girls Incorporated January 2006 - August 2007
Skills
Sales Management, Sales, Customer Service, Recruiting, Time Management, Retail, Merchandising, Marketing, Leadership, Event Planning, Team Building, Sales Operations, Training, Account Management, Management, Budgets, Fundraising
Education
Paine College
Bachelor of Science, Business Administration
Comcast January 2015 - Present
The Buller Group August 2013 - December 2014
The Bergen Briller Group June 2011 - February 2013
Baylin Artists Management April 2010 - May 2011
Kimmel Center, Inc. May 2008 - April 2010
Penn State Philharmonic Orchestra August 2004 - May 2008
Skills
Talent Management, Recruiting, Talent Acquisition, Human Resources, Executive Search, Sourcing, Management, Screening, Interviews, Project Management, Employee Relations, Organizational..., Onboarding, Social Networking, Event Management, Applicant Tracking..., Workforce Planning, Business Networking, Strategic Sourcing, Entertainment, Taleo, Writing, Staffing, Internet Sourcing
Education
Penn State University 2004 — 2008
BA, Music, Business, Fine Arts
Grant Thornton LLP March 2011 - Present
SMART Business Advisory and Consulting May 2007 - March 2011
InfraSource November 2005 - May 2007
Comcast October 2003 - November 2005
PricewaterhouseCoopers 1998 - 2003
Skills
Project Management, Transaction Advisory..., Tax, Income Tax, Corporate Tax, International Tax, Tax Advisory, Sarbanes-Oxley Act, SEC filings, Financial Reporting, Accounting, Mergers & Acquisitions, Finance, Auditing, Tax Law, IFRS, SEC Filings, Tax Returns
Education
University of Tulsa 2002 — 2006
MS, Taxation
Penn State University 1997 — 1998
BS, Accounting
Penn State University 1990 — 1995
BS, Education
Comcast August 2011 - Present
Five Below - (contractor) February 2011 - July 2011
Drexel University - (contractor) October 2010 - February 2011
Independence Blue Cross June 2010 - September 2010
Wells Fargo May 2008 - June 2010
Merck & Co., Inc. - (contractor) October 2007 - May 2008
Skills
Human Resources, Recruiting, Networking, Employee Relations, HRIS, Employee Engagement, Leadership Development, Customer Service, Personnel Management, Interviews, Employee Benefits, Talent Management
Education
Penn State University 2013 — 2015
Master of Arts (M.A.), Labor Studies
Temple University 2007 — 2010
Bachelor of Arts (B.A.), Organizational Leadership
Capital One January 2015 - Present
Lincoln Heritage November 2014 - Present
Comcast July 2011 - July 2013
McLaurin Cleaning Service January 2008 - December 2009
Verizon September 1992 - July 2008
Skills
Broadband, Call Centers, Telephony, Cabling, Troubleshooting, VoIP, Computer Network..., Fiber Optics, Telecommunications, Routers, Customer Retention, Ethernet, Testing, Process Improvement, Switches, Customer Service, Leadership
Education
Peirce College
Central High School 1976 — 1979
High School Diploma, Academics
Financial Software Systems 2012 - Present
Comcast 2007 - 2012
Sanchez Computer Associates 1998 - 2005
Susquehanna International Group 1996 - 1998
CoreStates Bank 1995 - 1996
Cooper Neff Group 1993 - 1995
Skills
Proven supervisory and..., Ability to interact..., Excellent planning,..., Ability to work..., Strong analytical..., adept at handling..., Functional Requirements, Software Project..., Software Implementation, Software Configuration..., Software Quality..., Telelogic DOORS, Quality Center, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Training Delivery, Software Documentation, Balsamiq, Axure, iReport, SnagIt, Badboy, Paint, Microsoft Access, Microsoft Visio, Project Management, Visio, XML, Outlook, SDLC, Testing, SQL, Software Development, PowerPoint, Agile Methodologies, Unix, Process Improvement, Oracle, Analysis, Databases, MS Project, Requirements Gathering, Access, User Acceptance Testing, Test Planning, Requirements Analysis, Risk Management
Education
University of Pennsylvania 1987 — 1991
Bachelor of Arts (BA), Communication, General
Penn State University 1999 — 2002
Master's degree, Business Administration (MBA)
The Haverford School 1978 — 1987
Comcast Converged Products April 2011 - Present
Comcast Interactive Media March 2010 - July 2011
Comcast Interactive Media December 2007 - March 2010
Comcast Interactive Media 2005 - December 2007
Comcast 2005 - 2007
Cox October 2003 - December 2005
Designerskins.com 2003 - 2004
Spectria February 1998 - January 2000
Webgalaxy 1996 - 1999
CyberCAD 1996 - 1998
Skills
Java, .NET, Ruby on Rails, Product Management, HTML 5, Product Marketing, JavaScript, Hardware Hacking, Electrical Engineering, Arduino, Linux Server, Heroku, Construction, Framing, Brewing, Distillation, CSS 2.1/3, Raspberry Pi, Node, Python, CMS, Quality Control, 4K, Software Development, PHP, CSS, Agile Methodologies, Apache, Product Development, Enterprise Software, Management, Cloud Computing, Web Development
Education
Palomar College 1993 — 1996
Computer Science
Comcast March 2014 - Present
Comcast Corporation May 2012 - Present
Comcast May 2011 - March 2012
ARAMARK January 2008 - November 2010
Radian Group, Inc. July 2006 - December 2007
Skills
Telecommunications, Succession Planning, Due Diligence, File Management, Strategic Planning, Oracle, FrontPage, Business Development, Firefox, Call Center Development, Private Equity, Finance, Talent Acquisition, Event Planning, Human Resources, Talent Management, Customer Service, Training, Onboarding, Interviews, Project Management, Leadership, Management, Employee Relations, Program Management, Microsoft Office, PowerPoint, Process Improvement, Recruiting
Education
Peirce College 2013 — 2016
In Progrress, Business Administration
American Business Institute 1984 — 1986
Comcast December 2006 - Present
WBXX-TV, Knoxville TN May 2004 - December 2006
WBXX-TV, Knoxville TN November 1999 - May 2004
WATE-TV April 1998 - November 1999
Press Enterprise Newspaper August 1992 - April 1998
Skills
Multi Screen..., Television Advertising..., Online Marketing..., Marketing Consultant, New Business Development, Business Development, Marketing Strategy, Marketing Communications, Social Media, Social Media Marketing, Production Planning, Broadcast Television, Cable Television, Sales, Sales Presentations, Newspaper, Graphic Design, Graphic Arts, Direct Sales, Public Speaking, Public Relations, Advertising Sales, Broadcast, Digital Media, Media Planning
Education
SUNY ESF at Syracuse University 1989 — 1992
Bachelor of Landscape Architecture, Urban Planning and Design
Paul Smith's College 1987 — 1989
Associate of Pre-Professional Forestry, Landscape Architecture
Illumine Event Lighting October 2011 - Present
Comcast May 2014 - October 2014
BB&T Center July 2010 - October 2013
ActionLink September 2011 - March 2013
PSAV September 2012 - February 2013
PSAV October 2011 - September 2012
Rocketown FL January 2010 - June 2010
Calvary Chapel Fort Lauderdale May 2006 - January 2009
Skills
Audio Engineering, Video, Broadcast Television, Lighting, Customer Service, Jimmy Jib, JBL, Mackie, Directing, Engineering, A/V systems, Martin Lighting, Projection Services, Live Events, BrightSign, Bright Author, Broadcast
Education
Palm Beach Community College 2009 — 2010
G-Start School of the Arts 2006 — 2008
High School Diploma, General Education
Comcast January 2015 - Present
GameStop September 2013 - Present
Clarks August 2012 - October 2013
npower 2012 - 2012
Styron LLC 2012 - 2012
Npower 2012 - 2012
Sprint Nextel August 2010 - December 2011
Skills
Customer Service, Sales, Customer Satisfaction, Microsoft Office, Retail, Account Management, Team Leadership, Inventory Management, Social Media, Leadership, PowerPoint, Outlook, Sales Management, Time Management, Computer Hardware, Event Planning, Training, Team Building, Management, Social Networking, Data Entry, Teamwork, Microsoft Word
Education
Peirce College 2014 — 2016
Bachelor’s Degree, Information Technology
Pierce college Philadelphia PA 2014 — 2016
Bachelor's degree, Information Technology
Parkway West 2005 — 2009
high school diploma, Sociology, psychology
Illusions of Grandeur December 2011 - Present
Comcast April 2011 - December 2011
Costco Wholesale June 2010 - April 2011
Skills
Event Management, Event Planning, Social Media, Microsoft Office, Public Relations, Customer Service, Corporate Events, Marketing Communications, Microsoft Excel, Marketing Strategy, Marketing, PowerPoint, Microsoft Word, Social Media Marketing, Budgets, Photoshop, Project Management, New Business Development, Public Speaking
Education
Boston Reed College 2009 — 2010
Phlebotomy License, Phlebotomy Technician/Phlebotomist
Palomar College 2001 — 2003
Psychology and sociology
Erin Greaves Designer January 2008 - Present
Payette Lakes Community Association 2014 - Present
Love and Cancer Patient Assistance Programs October 2009 - Present
The Benefit Card 2010 - January 2013
All-Pro Electrical Contractors 2006 - 2008
The Palm Beach Post 2004 - 2006
Comcast 2000 - 2004
Comcast 1996 - 2000
Skills
Marketing Strategy, Copywriting, Fundraising, Media Placement, Social Media Marketing, Advertising, Online Advertising, Email Marketing, Social Networking, Graphic Design, Logo Design, Marketing, Sales, Media Planning, New Business Development, Digital Media, Retail, New Media, Public Speaking, Event Planning, Publishing, Online Marketing, Small Business
Education
Palm Beach State College 1993 — 1995
Associate of Science (A.S.), Interior Design
Cisco May 2015 - Present
Cisco November 2011 - May 2015
BNI Video July 2010 - December 2011
Comcast May 2009 - June 2010
Innovative Solutions & Support February 2008 - March 2009
Concurrent Computer Corporation May 2006 - August 2006
Concurrent Computer Corporation 2006 - 2006
Skills
C++, Unix, C, Solaris, VHDL, Verilog, Mac OS X, Manufacturing, Telelogic DOORS, Linux, Perl, Embedded Systems, Software Engineering, TCP/IP, Integration, Testing, Java, Software Development, Systems Engineering, Embedded Software, Cisco Technologies, Debugging, Networking, OS X
Education
Penn State University 2010 — 2014
Masters of Science, Information Science
Penn State University 2010 — 2014
Masters of Engineering, Systems Engineering
Penn State University 2003 — 2007
Bachelor of Science, Computer Engineering
Spring Ford High School 1999 — 2003
Businessolver November 2013 - Present
Businessolver November 2013 - Present
HR Consulting May 2011 - November 2011
Human Resources Consulting February 2009 - 2011
ServiceMaster July 2006 - February 2009
Vonage 2005 - 2006
Comcast 1992 - 2004
Comcast Cable 1992 - 2004
PTK, Chase International 1990 - 1991
Heritage Communications 1983 - 1990
Skills
Talent Acquisition, Organizational..., Compensation, Employee Relations, Talent Management, Culture Change, Employee Engagement, Performance Management, Succession Planning, HR Strategy, Benefits, Leadership Development, Organizational Design, Employee Benefits, Deferred Compensation, Leadership, Recruiting, Human Resources, Sourcing, HRIS, Coaching, Personnel Management
Education
Palm Beach Atlantic University 1996 — 1998
MS, Human Resource Development
Dowling H. S., Des Moines
Simpson College
Bachelor's Degree
Adap.tv (acquired by AOL) April 2014 - Present
Liquid Agency January 2014 - March 2014
Ernst & Young January 2011 - March 2013
Ernst & Young July 2009 - August 2009
Comcast June 2007 - August 2008
Skills
Budgeting & Forecasting, Financial Modeling, Financial Analysis, Project Management, Communication Skills, Assurance, Financial Statements, Microsoft Excel, PowerPoint, Financial Accounting, Microsoft Office, Auditing
Education
University of California, Berkeley
Bachelor of Business Administration (B.B.A.), Minor in Asian Studies
Peking University
International Summer Program, Chinese Culture & Language
Cable Solutions & Marketing, LLC December 2012 - Present
Comcast May 2008 - November 2013
DIRECTV May 2010 - August 2011
Skills
Sales and Marketing, Direct Sales, Marketing, Sales, Salesforce.com, Account Management, Sales Process, Customer Retention, Cold Calling, Lead Generation, Sales Presentations, Management, Sales Operations, Selling, Solution Selling, B2B, Leadership, Strategic Partnerships
Education
University of Tennessee-Knoxville 1992 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Austin East High
Pellissippi State Community College
Computer Science
Comcast September 2013 - Present
Skills
Telecommunications, Customer Satisfaction, Customer Service, Call Centers, Team Building, VoIP, Troubleshooting, Broadband, Leadership, Business Strategy, Team Leadership, Leadership Development, Cross-functional Team..., Customer Retention, Process Improvement, Telephony, Management, Training, Account Management, Project Management, Wireless, Customer Experience, Performance Management
Education
Palm Beach State College 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
U.S. Cellular August 2014 - Present
Comcast October 2013 - March 2014
University of Tennessee May 2012 - October 2013
Walmart August 2011 - May 2012
Firstview Online January 2011 - May 2011
Skills
Public Speaking, Research, Microsoft Office, Leadership, PowerPoint, Social Media, Data Analysis, Microsoft Excel, Microsoft Word, Event Planning, Customer Service, Facebook, Statistics, Editing, Social Networking, Customer Satisfaction
Education
Pellissippi State Community College 2011 — 2013
Central High School 2006 — 2010
Diploma, General Education
Comcast July 2015 - Present
The Dorchester February 2015 - July 2015
Boeing April 2011 - March 2013
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Social Networking, Networking, IT Operations, Troubleshooting, Windows 7, Windows Server, Computer Hardware, Leadership, Microsoft Excel, Outlook, Public Speaking, Strategic Planning, Teamwork, Windows
Education
Peirce College 2015 — 2015
Earning Credits, Information Technology, Freshman
ITT Technical Institute-Philadelphia 2013 — 2014
Associate’s Degree, Information Technology
Comcast March 2015 - Present
Best Buy November 2012 - Present
National Notary Association August 2012 - Present
DLL August 2008 - March 2015
Tiffany & Co. November 2012 - January 2013
Bloomingdale's November 2008 - April 2012
Ernst & Young 2006 - 2008
Skills
Property Tax, Use Tax, Microsoft Excel, General Ledger, Microsoft Office, Tax Preparation, Customer Service, Microsoft Word, Accounting, Tax, PowerPoint, Financial Accounting, Outlook, Finance, Data Entry, Teamwork, Account Reconciliation, Sales, Tax Returns, Financial Statements, Accounts Receivable, Journal Entries, Tax Accounting, Retail, Financial Services, Training, Time Management, Financial Analysis, Access, Financial Reporting, Spreadsheets, Tax Research, Team Building, Sarbanes-Oxley Act, Social Media, Leadership, Public Speaking, Social Networking, Analysis, Research, Event Planning
Education
Penn State University 2004 — 2008
BS, Finance
Banco Sabadell June 2013 - Present
TEKsystems June 2011 - May 2013
Penn State University September 2010 - December 2010
Comcast June 2010 - August 2010
Skills
Talent Acquisition, Talent Management, Employee Benefits, Recruiting, Human Resources, Negotiation, Training, Workforce Planning, Team Leadership, Project Management, Vendor Management, Onboarding, Banking, Management, Process Improvement, Leadership
Education
Penn State University 2007 — 2011
B.S., Business Management and International Business
Best Buy September 2015 - Present
Best Buy April 2015 - September 2015
Self-employed June 2012 - May 2015
MarketSource Inc. August 2014 - April 2015
MarketSource July 2014 - August 2014
Comcast June 2013 - June 2014
Apple July 2012 - March 2013
Best Buy October 2011 - July 2012
Best Buy August 2007 - October 2011
Skills
Writing, Consumer Electronics, Lifestyle, Technology Journalism, Customer Service, Customer Service..., Friendly Personality, Persistence, Always Punctual, Retail, Ap Style, Social Media Marketing, Visual Merchandising, Facebook, Editing, Time Management, Oral & Written..., Merchandising, Sales, AP Style, Cashiering, Customer Experience, Customer Satisfaction, Inventory Control, Inventory Management, Management, Retail Sales, Store Management, Training, Graphic Design, Photography, Blogging, Social Networking, Photoshop, Mac, Communication
Education
Pellissippi State Community College 2013 — 2015
Associate's Degree, Occupational Therapy/Therapist
Comcast Cable July 2015 - Present
Comcast Cable March 2013 - July 2015
Comcast April 2011 - March 2013
CVS Pharmacy June 2009 - August 2011
2004 - 2008Urbana Adult Education/Urbana High School September 2004 - August 2008
Champaign County Early Head Start July 2000 - July 2004
2004Champaign County Early Head Start January 2000 - January 2002
Skills
Community Outreach, Training, Customer Service, Teaching, Public Speaking, Leadership Development, Team Building, Event Planning, Nonprofits, Program Management
Education
Parkland College 2001 — 2012
Certification, Early Childhood Education
University of Illinois at Urbana-Champaign 1995 — 2012
BS, Architecture
Morgan Park High School 1991 — 1995
Travelers March 2012 - May 2014
Envirian October 2009 - November 2010
Comcast December 2006 - September 2009
Calltech January 2004 - December 2004
Bill Branch Chevrolet May 2003 - December 2003
Sony America January 2001 - October 2001
The Oaks March 1998 - June 1999
Worcester Telegram & Gazette April 1993 - June 1995
Commerce Insurance November 1989 - April 1993
Worcester Telegram & Gazette April 1987 - November 1989
Skills
Sales, Property & Casualty..., Customer Service, Marketing, Customer Retention, Online Marketing, Journalism, Leadership, Direct Sales, Technical Support, Social Media, Online Advertising, Contract Negotiation, Advertising, Customer Satisfaction, Social Networking, Training, Team Leadership, Public Relations, Social Media Marketing, Management, Account Management, Team Building, Budgets, Marketing Strategy, Marketing Communications, Event Planning, Entrepreneurship, Negotiation
Education
Pellissippi State Community College 2015 — 2017
Communications and Media Studies
Oxford High School
Iroko Pharmaceuticals, LLC July 2007 - Present
TD 2004 - 2007
Comcast 1999 - 2000
Skills
Finance, Payroll, Accounts Payable, Expense Management, Microsoft Office, Customer Service, Pharmaceutical Industry, Management, Biotechnology, Microsoft Excel, Process Improvement, Microsoft Word, Project Management, Budgets, Account Management, PowerPoint, Vendor Management, Team Leadership, Healthcare, Life Sciences, Accounts Receivable, Concur, Ultipro, Microsoft Dynamics AX, Executive Support, Treasury, Tax Preparation
Education
Temple University 2000 — 2003
Management Information Systems and Services
Penn State Abington 1997 — 2000
Business Administration and Management, General
Thomas A Edison High School 1994 — 1997
MY 1 TV 2012 - Present
Comcast 2013 - 2014
Independent Consultant as Sales/Marketing category 2012 - 2014
VicVel Toys LLC 2011 - 2013
Acquinity Interactive 2010 - 2010
Cavastone Group 2007 - 2010
Skills
B2B, Telecommunications, Direct Sales, VoIP, Wireless, Sales, Solution Selling, Salesforce.com, Sales Process, Account Management, Managed Services, Presentation Skills, Presenting Technical..., Professionalism, Prospecting Skills, Selling to Customer..., Territory Management, Verbal Communication, Written Communication, Closing Skills, Communication Processes, Customer Focus, Customer Service, Motivation for Sales, Negotiation, Networking, Persuasion, Fiber Optics, Telecommunications..., Selling Skills
Education
Arturo Tejada Cano
Fashion/Apparel Design
Palm Beach State College
CoreDial, LLC September 2015 - Present
Comcast March 2012 - May 2015
Comcast Business October 2005 - March 2012
Skills
VoIP, Telecommunications, Sales Management, B2B, New Business Development, Contract Negotiation, Marketing, Cloud Computing, Team Building, Business Development, Strategic Planning, Negotiation, Forecasting, Marketing Strategy, Sales Process, Salesforce.com
Education
Penn State University 1990 — 1994
Bachelor's degree
Comcast June 2012 - Present
Cablevision 2010 - 2012
Skills
Telecommunications, VoIP, Wireless, Troubleshooting, Customer Service, IP, Team Leadership, Call Centers, Vendor Management, Networking, Computer Aided Dispatch
Education
Palm Beach State College 2010 — 2014
Nursing, Registered Nursing/Registered Nurse
Comcast August 2013 - Present
Comcast Cable March 2013 - September 2013
Comcast July 2012 - March 2013
Comcast Cable October 2006 - July 2012
Skills
Workforce Management, Telecommunications, Telephony, Avaya, Call Center, VoIP, ACD, Call Center Development, IVR, Customer Experience, Customer Retention, Broadband, Call Centers, Team Leadership, Troubleshooting, Program Management, Customer Satisfaction, Coaching, Networking, Time Management, Contact Centers, Technical Support, Process Improvement, Routers, Wireless, Vendor Management, LAN-WAN, Ethernet, Computer Network..., Cabling
Education
Pellissippi State Community College 1995 — 1998
Fulton High 1989 — 1992
University of Tennessee-Knoxville
Harrahs Philadelphia Casino and Racetrack August 2015 - Present
The Residence at Glenn Riddle January 2015 - July 2015
Comcast August 2014 - December 2014
Comcast (Intern) January 2014 - July 2014
Radley Run Country Club October 2013 - June 2014
The Wendy's Company July 2012 - August 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Customer Service, Photoshop, Windows, Communication, Social Networking, Access, Data Entry, Time Management, Teamwork, Networking
Education
Pennsylvania Institute of Technology 2015 — 2017
Nursing certificate, Licensed Practical/Vocational Nurse Training
Peirce College
Shaw Electrical Group October 2014 - Present
Electro Arts Enterprises, Inc. January 2014 - October 2014
Palm Beach State College August 2013 - March 2014
Comcast June 2006 - February 2013
Adelphia Communications February 2001 - May 2006
Adelphia Communications December 1996 - January 2001
Cypress Communications January 1995 - July 1996
Electro Arts August 1992 - October 1994
United States Marine Corps 1982 - 1986
Skills
Project Management, Management, Leadership, Software Installation, Customer Service, Military, Video, Troubleshooting, Sound, Telecommunications, Call Centers, Broadcast, Video Production, Post Production, Computer Network...
Education
Palm Beach Community College 1980 — 1981
Music Technology
Atlantic High 1976 — 1979
Comcast 2011 - 2013
Augusta Youth Center Inc. August 2007 - July 2011
Sitel May 2004 - August 2007
Service Merchandise July 1994 - April 1999
Skills
Options Strategies, Mobile Applications, Technical Analysis, Credit Card Transaction..., Customer Service, Billing Systems, Elementary Education, Business Development, Real Estate
Education
Paine College 1994 — 2000
Bachelor of Science (BS), Business Administration and Management, General/Early Childhood Education
Trumph University 2011 — 2012
Certificate, Real Estate
Comcast January 2014 - Present
Beyond.com June 2012 - January 2014
Beyond.com June 2011 - May 2012
Beyond.com January 2009 - May 2011
Beyond.com July 2005 - December 2008
Beyond.com September 2004 - December 2004
Skills
Product Management, Digital Marketing, Market Research, Competitive Intelligence, Product Marketing, User Experience, Project Management, Online Advertising, Marketing Communications, Email Marketing, Trade Shows, Web Analytics, Web Design, Brand Management, Marketing, Management, Marketing Strategy, Advertising, Strategy, Direct Marketing, Brand Development, Leadership, B2B, User Interface, Internet, Product Innovation, Customer Engagement, Product Launch, Employee Training, Start-ups, User Acceptance Testing, Corporate Events, Brand Implementation, Strategic Partnerships
Education
Penn State University 2000 — 2005
Bachelor's of Science, Marketing & International Business
IBM March 2013 - Present
ADP 2011 - 2013
Comcast August 2010 - September 2011
Finch Brands May 2010 - August 2010
Korn/Ferry International December 2007 - 2009
Starz Entertainment March 2006 - December 2007
Mercer Human Resource Consulting 2002 - 2006
Skills
Strategic Planning, Marketing Strategy, Account Management, Business Strategy, Sales, Marketing, New Business Development, Cold Calling, Market Research, Competitive Analysis, Talent Acquisition, Business Development, Recruiting, Project Management, Talent Management, Social Media, Applicant Tracking..., Marketing Communications, Budgets, Executive Search, Contract Negotiation, Training, Human Resources, Leadership, Sales Process, Sales Operations, Strategy, Interviews, CRM, Salesforce.com, Retail
Education
Temple University 2009 — 2011
MBA, Marketing
Penn State University 1999 — 2003
Labor & Industrial Relations, Business
Comcast May 2015 - August 2015
Rockwell Automation May 2014 - December 2014
Skills
C++, Xcode, Java, MIPS Assembly, Matlab, C
Education
Penn State University 2012 — 2016
Bachelor’s Degree, Computer Engineering, Junior
Comcast March 2009 - Present
Comcast September 2009 - September 2013
Comcast Cable September 2009 - September 2013
Skills
Analysis, Competitive Analysis, Market Research, SDLC, Analytics, Data Analysis, Vendor Management, SQL, Management, Business Intelligence, CRM, Requirements Analysis, Databases, Telecommunications, Visio, Business Analysis, Team Leadership, Project Management, Leadership, VoIP, Troubleshooting, Call Centers
Education
Pennsylvania State University-Penn State Abington 1975 — 1977
west catholic high school 1967 — 1971
M3 USA July 2014 - Present
Projectcomp, LLC May 2012 - Present
Connect America Medical Alert Company September 2012 - July 2014
Comcast October 2011 - December 2011
Pfizer October 2010 - September 2011
Cananwill August 1997 - September 2010
IOA RE October 1995 - August 1997
Morgan, Lewis & Bockius LLP April 1990 - February 1995
Skills
Microsoft Office, Cisco IOS, Checkpoint, Active Directory
Education
Penn State University 1978 — 1983
BA, World Literature
Comcast December 2014 - Present
Business Continuity/Unix Technical Service Delivery September 2014 - December 2014
SunGard Availability Services September 2007 - September 2014
Bloomberg LP September 2004 - September 2007
SAP January 1998 - January 2003
Pep Boys January 1995 - April 1998
Skills
Disaster Recovery, Business Continuity, Data Center, Storage, Virtualization, Cloud Computing, Unix, Troubleshooting, HP-UX, Solaris, VMware, Storage Area Networks, Service Delivery, Databases, Microsoft SQL Server, Software Documentation, System Administration, Servers, NetApp, SAN, HP Data Protector, TCP/IP, Backup Solutions, Linux, SAP R/3, Sap R2, SAP Basis, SAP CRM, Hardware, Netbackup, High Availability, vSphere, NAS, Technical Support, IT Operations, HP, DNS, EMC Storage, Networking, VMware ESX, WAN, Incident Management, AIX, ITIL, IBM AIX
Education
Computer Learning Center 1992 — 1992
Computer Operations
Penn State University 1990 — 1992
Computer Science
Walter Biddle Saul 1986 — 1990
Deloitte Services January 2015 - Present
Deloitte Services June 2007 - Present
Deloitte Consulting 2003 - 2007
Deloitte Consulting 2001 - 2003
Deloitte Consulting 1999 - 2001
Deloitte Consulting 1996 - 1999
Comcast 1986 - 1994
Skills
Internal Controls, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Business Process..., Accounting, Managerial Finance, Auditing, Internal Audit, Financial Modeling, Due Diligence, Process Improvement, Management Consulting, Forecasting, Acquisition Integration, Corporate Finance, Mergers & Acquisitions, Risk Management, SAP, Business Analysis, SAP BW, Sales Management, Business Intelligence, Team Building, SAP R/3, Contract Negotiation
Education
Penn State University 1977 — 1980
Bachelor of Business Administration (B.B.A.), Accounting
Creative License, LLC March 2009 - Present
Comcast May 2007 - March 2009
SAP January 1999 - July 2006
SAP America 1998 - 2006
Keystone Mercy Health Plan January 1995 - January 1998
Skills
Internal Communications, Strategic Communications, Speech Writing, Messaging, Marketing Communications, Proofreading, Editing, Public Relations, Media Relations, Event Planning, Thought Leadership, Project Management, Press Releases, Executive Writing, Strategy
Education
Penn State University 1981 — 1985
BA, Journalism
Comcast December 2010 - May 2013
Comcast July 2008 - November 2010
Comcast July 1997 - July 2008
Skills
Data Center, Metro Ethernet, VoIP, WAN, DOCSIS, Telecommunications, Broadband, Telephony, IP, Process Improvement, Troubleshooting, Co-location, Cross-functional Team..., DWDM, Optical Fiber, Ethernet, MPLS, Vendor Management
Education
Penn State University 1993 — 1997
Bachelor of Science (B.S.), Management Science and Information Systems
Comcast July 2015 - Present
TD March 2014 - October 2014
Bank of America November 2012 - August 2013
Skills
Microsoft Office, Customer Service, Microsoft Word, Public Speaking, PowerPoint, Leadership, Teamwork, Research, Social Media, Outlook
Education
Peirce College 2014 — 2018
Business Administration and Management, General, 3.5
Johnson & Johnson July 2015 - Present
Army National Guard July 2015 - Present
Army National Guard October 2014 - July 2015
McNeil Consumer Healthcare January 2014 - June 2015
Army National Guard June 2011 - October 2014
Army National Guard June 2012 - December 2012
Comcast June 2009 - September 2009
The Pennsylvania State University January 2006 - May 2009
Parker Hannifin May 2008 - July 2008
Skills
Project Planning, Databases, Microsoft Office, Leadership Development, Risk Management, Personnel Management, Personnel Evaluation, Windows Server, SQL, Military Aviation, Analysis, Leadership, Training, Troubleshooting, Project Management, PowerPoint, Command, Management, Integration, Microsoft Excel, Program Management, Security Clearance
Education
Penn State University
B.S, Management Information Systems
Bright House Networks April 2012 - Present
Comcast June 2009 - April 2012
Career Movement May 2007 - July 2009
Limited Brands April 2006 - May 2007
ARAMARK August 2003 - April 2006
ARAMARK 2001 - 2003
ARAMARK 2000 - 2001
ARAMARK 1995 - 2000
Skills
Employer Branding, Temporary Placement, Human Resources, College Recruiting, Applicant Tracking..., Executive Search, Internet Recruiting, Talent Acquisition, Onboarding, Staff Retention, Technical Recruiting, Succession Planning, Talent Management, Recruiting, Sourcing, Resume Writing, Screening Resumes, Benefits Negotiation, Employee Relations, Workforce Planning, Recruitment Marketing, Leadership, Management, Organizational..., Staffing Services, Temporary Staffing, Performance Management, Sales, Strategy, Job Coaching, Hiring, Program Management, Career Counseling, Deferred Compensation, Personnel Management, Employee Engagement
Education
Penn State University 2003 — 2005
MBA, 2005
Pennsylvania State University-Great Valley Graduate Center 2003 — 2005
MBA, Business Administration and Management, General
Corporation Service Company October 2014 - Present
Kendall-D Consulting Group June 2013 - October 2014
Comcast Cable March 2012 - 2013
Comcast Cable October 2010 - March 2012
Comcast September 2007 - October 2010
Comcast May 2005 - September 2007
Comcast Cable 2003 - 2005
Comcast Cable 2002 - 2003
United Parcel Services March 2000 - 2002
Wilmington Mister Softee Inc. 1979 - 2001
Skills
Networking, Employee Training, Troubleshooting, Time Management, Routers, DNS, Customer Service, FTP, Leadership, Management, Recruiting, DHCP, Training, Teamwork, Telecommunications, IP, TCP/IP, Router Configuration, Product Management, Broadband, Proxy, Call Centers, VoIP, Call Center, VOD, Program Management, Switches, Wireless, Telephony, Computer Network..., IPTV, MPLS, DOCSIS
Education
Peirce College 2004 — 2009
Bachelor's Degree
Delaware Valley Trusts November 2014 - Present
Ballard Spahr LLP September 2008 - November 2014
Haverford Township October 2010 - December 2013
Comcast October 2002 - May 2007
Skills
ERISA, Tax, Legal Research, Legal Writing, Employee Benefits, Corporate Governance, Corporate Law, Executive Pay, Labor Relations, Financial Analysis, Qualified Retirement..., Employee Relations, Financial Reporting, Mergers, Due Diligence, Contract Negotiation, Accounting, Nonprofits, Human Resources
Education
Temple University - James E. Beasley School of Law 2004 — 2008
Penn State University 1998 — 2002
B.S., Accounting
Parkland High School
Amazon September 2015 - Present
Comcast January 2013 - February 2015
Comcast September 2011 - January 2013
Comcast April 2010 - September 2011
Comcast May 2006 - April 2010
Computer Aid, Inc. June 2004 - May 2006
Skills
Business Intelligence, Teradata, SQL Server, ETL, SSRS, Cognos, Access, PL/SQL, Data Warehousing, Business Analytics, Big Data, Data Mining, Data Analysis, Oracle SQL, OBIEE, Revenue Assurance, Auditing, Microsoft SQL Server, Databases, Management, Telecommunications, SDLC, Business Process, Cross-functional Team..., Oracle, Process Improvement, Strategy, Vendor Management, SQL, Leadership, Business Analysis
Education
Penn State University 2000 — 2004
Bachelor of Arts, Information Sciences and Technology, Information Context, 3.74 Major GPA
Saint Joseph's University 2011 — 2014
Master of Science, Business Intelligence & Analytics, 3.94 GPA
Comcast February 2001 - Present
QVC 2000 - 2001
AstraZeneca June 1998 - June 2000
Weston January 1987 - January 1997
Skills
Telecommunications, Integration, Solution Architecture, Unix, Quality Assurance, SOA, Management, SDLC, VoIP, Agile Methodologies, Software Development, Enterprise Architecture, Architecture, Cloud Computing, Vendor Management, Scrum, Software Project..., SaaS, Business Intelligence, .NET, Product Management, System Architecture, Cross-functional Team..., Data Center, Program Management, Wireless, Requirements Analysis
Education
Penn State University
Cerner Corporation February 2015 - Present
Siemens Healthcare May 2012 - January 2015
Comcast Spotlight November 2010 - May 2012
Comcast April 2006 - November 2010
Skills
Agile Methodologies, SOA, SDLC, SOAP, SQL, XML, Web Services, Software Development, Oracle, Testing, Integration, Requirements Analysis, Unix, Java Enterprise Edition, Scrum
Education
Penn State University 2001 — 2005
Comcast September 2013 - Present
Self-Employed June 2013 - February 2015
R/GA February 2013 - June 2013
R/GA September 2007 - February 2013
Parsons the New School for Design July 2006 - December 2007
Skills
Interaction Design, User Experience, Visual Design, Interactive Advertising, Communication Design
Education
Parsons School of Design 2005 — 2007
Randstat October 2014 - Present
Comcast January 2010 - October 2014
AT&T 2007 - 2010
Macy's - Kaufmanns September 1999 - October 2007
Skills
Customer Service, Sales, Marketing, Leadership, Microsoft Word, Customer Satisfaction, Account Management, Data entry
Education
Penn Commercial Business/Technical School 1979 — 1980
Cosmetology License, Cosmetology/Cosmetologist, General
IBM June 2013 - Present
Comcast September 2010 - May 2013
KPMG Advisory September 2008 - September 2010
GE Energy June 2008 - August 2008
M.C. Dean, Inc. June 2007 - August 2007
Glemser Technologies June 2004 - August 2004
Skills
Sarbanes-Oxley Act, Internal Controls, Internal Audit, Auditing, Risk Management, Financial Analysis, Business Process..., IT Strategy, Business Analysis, Financial Reporting, Business Process, Process Improvement, Management, Integration, Information Security, Program Management, Analysis, Project Management, Information Technology, Consulting, Leadership
Education
Penn State University 2003 — 2008
BS, Information Sciences & Technology
Comcast November 2011 - Present
Sunset Speakers 2013 - 2014
Comcast Cable November 2009 - November 2011
Comcast January 2002 - November 2009
Skills
Invoicing, Accounts Payable, Accounts Receivable, 10 Key, Data Entry, Outlook, Spreadsheets, Call Center, Invoice Processing, Accounting, Customer Service, Microsoft Excel, Cash Management, Call Centers, Customer Satisfaction, Payments, Financial Reporting, Account Reconciliation, Leadership, Public Speaking, Team Building, Management, Budgets, Leadership Development, Event Planning
Education
The Career College 1990 — 1992
Associate's Degree, Business Administration and Management, General, 3.5 GPA
Pellissippi State Community College 1985 — 1988
Associate's Degree, Business Administration and Management, General, A/B
Comcast May 2015 - Present
SunGard October 2013 - May 2014
Independence Blue Cross February 2013 - October 2013
Barclaycard, US October 2012 - January 2013
The AmeriHealth Mercy Family of Companies March 2012 - September 2012
SunGard Availability Services October 2006 - March 2012
SunGard January 2009 - December 2009
SunGard Availability Services August 2006 - December 2009
SunGard August 2006 - April 2009
SUNOCO CORP January 2006 - August 2008
Skills
Project Management, Certified Project..., Disaster Recovery, Customer Service, Mechanical Engineering, PMP, Servers, Program Management, Data Center, IT Strategy, PMO, Vendor Management, Integration, IT Management, XP, Technical Support, ITIL, Business Continuity, Visio, System Administration, MS Project, Cloud Computing, Virtualization, Security, Troubleshooting, Managed Services, Software Documentation, Information Technology, Process Improvement, Telecommunications, Cisco Technologies, Management, System Deployment, Outsourcing, IT Service Management, Hardware, Team Leadership, IT Operations, Project Portfolio..., Service Delivery
Education
Penn State University 2009 — 2010
Project Management
Tennessee State University
Mechanical Engineering
University of Tennessee at Martin
Mechanical Engineering
Pet Pals Plus September 2012 - Present
WAH Careers March 2012 - September 2012
Comcast November 1998 - December 2011
Skills
Leadership, Account Management, Telecommunications, Sales Management, Customer Service, Troubleshooting, Management, Microsoft Excel, Sales, Social Media
Education
Penn State University 1991 — 1995
Bachelor of Arts, Psychology
Comcast January 2001 - Present
Education
Peirce College 2013 — 2015
Bachelor's Degree, Information Technology, Concentration in Technology Management
Comcast 2013 - 2015
Skills
Team Building, Team Leadership, Customer Service, Leadership, Management, Budgets, Training, Sales Management, Account Management, CRM, Process Improvement, Marketing, Strategy, Customer Satisfaction, Project Management, Quality Assurance
Education
Peirce College 2014 — 2016
Bachelor of Science (B.S.), Bushiness Administration Concentration in Management
Peirce College 2010 — 2014
Associate of Science (A.S.), Business Administration Concentration in Management
Computer Aid, Inc. October 2014 - Present
Bass Pro Shops September 2013 - October 2014
Comcast December 2002 - January 2013
Dependable IT March 2002 - October 2002
Skills
Broadband, Fiber, Telephony, Cabling, VoIP, Telecommunications, Troubleshooting, Video, Team Building, Television, Supervisory Skills, Operations Management, Quality Assurance, Hiring, Scheduling, Problem Solving, Inventory Management, Strategic Planning, Leadership Development, Documentation, Customer Relations, Outlook, Teamwork, Electronics, Administration, Change Management, Windows, Fundraising, Residential Alarm..., Call Centers, Training, Customer Service, DOCSIS, Computer Hardware..., Computer Hardware..., Computer Maintenance, Network Installation, Process Improvement, Leadership, Cable Television, VOD, Optical Fiber, Computer Operations, Vessel Operations, Vessel Management, Vessels, Outdoor Adventures, Management, Direct Sales, Cables
Education
Palm Beach Community College 2005 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Comcast April 2011 - February 2012
Comcast 2010 - April 2011
Unisys February 2002 - January 2009
Unisys January 2001 - December 2002
Simkar Corporation May 1999 - January 2001
Simkar Corporation July 1996 - May 1999
Simkar Corporation December 1992 - July 1996
Skills
Supply Chain Management, Process Improvement, Inventory Management, Six Sigma, Cross-functional Team..., Supply Chain, Demand Planning, Project Planning, MRP, Strategic Planning, Change Management, Operations Management, Sales Management, Analysis, Logistics, Materials Management, Supply Management, Continuous Improvement, Warehousing, Project Management, Vendor Management, Customer Service, Procurement, Team Building, Purchasing, 3PL, Forecasting, Operational Excellence, Management, ERP, Program Management, Business Process, Manufacturing, Customer Satisfaction, Leadership, Logistics Management, SAP, Negotiation, Business Process..., Contract Negotiation, Outsourcing, Strategic Sourcing, Lean Manufacturing, Team Leadership, Strategy
Education
APICS - CPIM certification 1997 — 2000
CPIM, Production and Inventory Management
Penn State University 1988 — 1992
Logistics/Supply Chain Management, Logistics/Supply Chain Operations Management
Comcast August 2015 - Present
Connect America Medical Alert Company March 2015 - August 2015
Children’s Hospital of philadelphia October 2010 - February 2015
The Children's Hospital of Philadelphia February 2008 - October 2010
Chilrden's Hospital of Philadelphia January 2007 - February 2008
Kansas City, Kansas Police Department April 1998 - May 2007
Skills
Process Improvement, Microsoft Office, Epic Systems, Customer Service, Outlook, Public Safety, Dispatching, Computer Aided Dispatch
Education
Park University 2005 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management
Park University
Reading Baseball LP April 2001 - September 2015
Comcast November 2003 - January 2009
CN8 (Comcast) November 2003 - January 2009
Pennsylvania State University January 2000 - November 2003
AT&T Media Services September 2000 - December 2000
Education
Penn State University 1996 — 2000
B.A., Telecommunications
Pennsylvania State University
Bachelor of Arts, Telecommunications
Comcast September 2014 - Present
Comcast April 2012 - August 2014
Comcast June 2008 - April 2012
Independence Blue Cross January 2007 - June 2008
Independence Blue Cross June 2004 - January 2007
Independence Blue Cross June 2000 - June 2004
Skills
Employee Relations, Project Management, SAP HR, Human Resources, Benefits Administration, Training, Strategic Planning, Payroll, Leadership Development, Telecommunications, Project Planning, Call Center, Performance Management, VoIP, Vendor Management
Education
Villanova University 2013 — 2013
Certificate in Professional Human Resources Management, Human Resources Management and Services
Peirce College 2008 — 2011
Bachelor of Science (B.S.), Business Administration, Business Law
Scotland School for Veterans' Children 1992 — 1996
Diploma
Comcast November 2011 - Present
The American College April 2007 - October 2011
The Hackett Group, formerly known as Answerthink, Inc. 2005 - 2007
VIRTUAL CHARTER SCHOOL March 2003 - November 2004
Skills
Active Directory, Exchange 2010/2007/2003, Network Administration, Cisco Call Manager, Unified Communications, mobil, Mobile Technology, Mobile Communications, Group Policy, Management, proj, Help Desk Support, VMware, Windows Server, Microsoft Cluster, Microsoft SQL Server, SQL Clustering, Cloud Computing, DNS, DHCP, IPv6, IPv4, Blackberry Enterprise..., Blackberry, ActiveSync, SMTP, SNMP, PKI, IIS, Apache, Tomcat, Blackboard, Blackberry OS, iOS, Android, SAN, EMC Storage, NetApp Filers, RAID, Microsoft Exchange
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Information Technology
Peirce College 2007 — 2010
Bachelors of Science, Network Engineering
U.S. Navy 1996 — 2002
Comcast November 2010 - Present
Comcast Cable November 2008 - November 2010
Comcast May 2006 - November 2008
SusCom 2001 - 2006
Regulation Scanning Technologies, Inc. 1991 - 2000
Skills
VoIP, Metro Ethernet, Network Engineering, Juniper, CCNA, IP, Networking, Telephony, Routers, MPLS
Education
Penn State University 2013 — 2017
Organizational Leadership
Juniper Networks June 2015 - Present
Center for Life Management October 2014 - June 2015
Center for Life Management March 2014 - October 2014
Harbor Homes, Inc. August 2013 - February 2014
Harbor Homes, Inc. August 2013 - February 2014
Comcast August 1999 - June 2005
Skills
Honors for Superior..., Certificate of..., Leadership, Training, Management, Sales, Inventory Management, Microsoft Excel, Databases, Community Outreach, Psychotherapy, Supply Chain Management, Program Development, Video
Education
University of California, Santa Barbara 2007 — 2009
BA, Psychology
Pasadena City College 2005 — 2007
AA, Liberal Arts
Penn State University Harrisburg Campus July 2013 - Present
Comcast October 2007 - March 2012
Skills
Direct Sales, Cold Calling, Sales Operations, Account Management, Sales Process, B2B, Salesforce.com, Customer Retention, Selling, Lead Generation, Customer Satisfaction, Building Relationships, Sales Presentations, Sales
Education
Temple University 2013 — 2013
Certification, Teaching in Higher Education
Penn State University 1993 — 1997
BA German, German, Business
Comcast September 2014 - Present
Comcast October 2008 - August 2014
Comcast September 2007 - October 2008
New Jersey Family Support Payment Center May 2006 - August 2007
Skills
Cable Modems, Customer Service, Microsoft Office, Training, Broadband, DOCSIS, Microsoft Excel, Analysis, CRM, Call Center, Provisioning, Social Media, Escalation, Telephony, Microsoft Word, Wordpress, Call Centers, Social Networking, Customer Satisfaction, Customer Experience, Telecommunications, Team Leadership, Troubleshooting, VoIP
Education
Penn State Abington 1996 — 1997
Comcast April 1996 - Present
ABC Discount Auto Parts March 1991 - April 1996
Skills
Broadband, Telecommunications, Call Center, Telephony, Cabling, Troubleshooting, VoIP, Customer Satisfaction, Customer Retention, Wireless, Call Centers, Computer Network..., Leadership, Optical Fiber, Ethernet, Management
Education
Penn State University 1989 — 1993
Liberal Arts and Sciences/Liberal Studies
Cherry Hill High School East 1984 — 1988
High School Diploma, Honors Level College Preparatory Studies
University of Pennsylvania
Business Administration and Management, General
Comcast November 2014 - Present
Comcast January 2010 - November 2014
Comcast January 2008 - December 2009
Performance Radiator September 2000 - January 2008
Skills
Marketing, Social Media Marketing, Marketing Communications, Direct Marketing, Product Marketing, Email Marketing, Advertising, Sales, Telecommunications, Direct Sales, Management, Media Planning, Leadership, Direct Mail, Internal Communications
Education
Pacific Lutheran University - School of Business
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Comcast March 2015 - Present
Protiviti May 2013 - March 2015
Deloitte & Touche, LLP August 2011 - May 2013
Deloitte & Touche, LLP June 2010 - August 2010
Deloitte June 2009 - August 2009
Skills
Visio, IT Audit, Access, Microsoft Office, Information Technology, SQL, Risk Management, Internal Controls, Data Analytics, RACF Testing, Internal Audit, SAP, Microsoft Excel, Sarbanes-Oxley Act, Enterprise Risk..., Business Process..., Security
Education
Penn State University 2007 — 2011
Bachelor of Science (B.S.), Information Sciences and Technology, 3.85
Comcast March 2014 - April 2015
PRA International September 2013 - December 2013
PRA International July 2013 - September 2013
Information Providers September 2012 - March 2013
Farmers Insurance January 2011 - March 2012
Americo Financial Life and Annuity January 2004 - May 2008
Skills
Microsoft Excel, Financial Analysis, Insurance, Outlook, Customer Service, Process Improvement, Risk Management, Analysis, Budgets, Microsoft Word, PowerPoint, Microsoft Office, Accounting, Sales
Education
Park University 2008 — 2010
Bachelor of Science, Management/Finance, 3.0
Cerner Corporation September 2014 - Present
Cisco April 2014 - July 2014
Comcast February 2012 - March 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada November 2011 - January 2012
Unisys July 2009 - November 2011
Penn State University February 2008 - June 2009
Bechtel Corporation June 2008 - August 2008
Grenadian Ministry of Education in Information Technology June 2007 - August 2007
M and T Bank Information Security June 2006 - August 2006
Skills
Integration, Requirements Analysis, Program Management, Software Documentation, Testing, Project Management, Quality Assurance, Security, Management, Access, Team Leadership, Project Portfolio..., Java, Data Analysis, Networking, Web Applications, Telecommunications, PMO, Information Technology, Servers, SDLC, Visio, SharePoint
Education
Penn State University 2005 — 2009
Information Sciences and Technology, Information Sciences and Technology
Hollidaysburg, PA 2001 — 2005
Comcast May 2015 - Present
Comcast October 2012 - May 2015
McGladrey November 2010 - October 2012
McGladrey June 2009 - July 2009
Edmund Optics June 2008 - August 2008
Education
Penn State University 2006 — 2010
Bachelor of Science, Accounting
St. Joseph's University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Kingsway High School
Amerigroup June 2015 - Present
Cato Corporation April 2014 - Present
CareFirst BlueCross BlueShield August 2014 - June 2015
Comcast April 2011 - May 2013
Best Buy April 2008 - November 2011
The Family Y June 2007 - August 2007
Skills
Customer Relations, Promotions, Customer Service, Marketing Strategy, Creative Problem Solving, Critical Thinking, Multi Tasking, Negotiation, Broadcast, Public Relations, Creative Writing, Microsoft Office, Sales, Microsoft Excel, Social Networking, Leadership, Microsoft Word, PowerPoint, Public Speaking, Research, Hospitality, Accounts Receivable, Time Management, Problem Solving, Team Building, Management, Training, Facebook, Event Planning, Teamwork, Social Media, Team Leadership, Marketing, Community Outreach, Event Management
Education
Paine College
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Comcast July 2013 - Present
Comcast August 2010 - July 2013
ACE Group July 2009 - August 2010
PHH Mortgage June 2006 - May 2008
Skills
Telecommunications, Program Management, Vendor Management, PMP, PMO, Broadband, Cross-functional Team..., Project Management, Project Portfolio..., Wireless, SDLC, Integration, Call Center, Software Project..., Process Improvement, Quality Assurance, Agile Methodologies, Testing
Education
Penn State University 2002 — 2006
Bachelor of Science (B.S.), Information Science and Technology
DQE Communications August 2010 - Present
Comcast Cable October 1993 - August 2010
Comcast December 2003 - December 2006
Comcast April 2000 - December 2003
Comcast August 1999 - April 2000
United States Air Force July 1989 - April 1995
Skills
Optical Fiber, Leadership, VoIP, Telecommunications, Broadband, Telephony, Ethernet, Cabling, Troubleshooting, Fiber Optics, DWDM, Network Design, Switches, Wireless Networking, IP, RF, Metro Ethernet, Call Centers, Project Management, Wireless, WAN, Vendor Management, TCP/IP, T1, Routing, Routers, Networking, Network Engineering, MPLS, IPTV, Data Center, DOCSIS, Computer Network..., Cisco Technologies
Education
Penn State University 1990 — 1993
AS, Engineering
Comcast May 2008 - October 2010
Office Depot February 2006 - May 2008
Blockbuster January 2005 - December 2006
Education
Penn State University 2010 — 2013
BS, Security and Risk Analysis
ITT Technical Institute 2006 — 2008
Associates, Computer Networking Systems
Comcast July 2001 - Present
Skills
Working knowledge of MS..., Telecommunications, Process Improvement, Leadership, Project Management, Team Building, Management, Strategic Planning, Team Leadership, Customer Service, Microsoft Office, B2B, Training, Product Marketing
Education
Penn State Abington 1994 — 1997
Liberal Arts & Sciences
University of Maryland College Park
Comcast May 2006 - Present
JPMorgan Chase February 1998 - December 2004
Bank of New York Mellon May 1990 - February 1998
Liz Claiborne 1989 - 1990
Skills
Performance Management, Onboarding, Employee Relations, Employee Engagement, Deferred Compensation, Workforce Planning, Process Improvement, Talent Acquisition, Interviews, Change Management, Training, Applicant Tracking..., HR Policies, Team Building, Human Resources, Sourcing, Organizational Design, HRIS, Talent Management, Employment Law, Hiring, Benefits Administration, Screening, Succession Planning, Personnel Management, Employee Handbooks, Labor Relations, ADP Payroll, Leadership Development, HR Consulting, Employee Training, Coaching, Compensation & Benefit, Temporary Placement, Employee Benefits, Internet Recruiting, Performance Appraisal, SAP HR, Payroll, Benefits Negotiation, Vendor Management, Career Development, PeopleSoft, College Recruiting, Call Centers, Employer Branding, New Hire Orientations, FMLA, Technical Recruiting, Job Descriptions
Education
Livingston High School
Penn State University
Bachelor's Degree, Marketing
Amdocs 2010 - Present
Comcast 2008 - 2010
Comcast 1997 - 2008
Skills
Telecommunications, Vendor Management, Troubleshooting, Process Improvement, Team Leadership, SQL, VoIP, Project Management, Call Center, Billing Systems, Leadership, Oracle SQL, ICOMS, AS400 system, Microsoft Office, Toad, Brio Query, AWD, Windows, Workforce Management, Staff Supervision, Dispatching, Cash Management, Cashiering, Telemarketing, Telephony, Customer Satisfaction, Wireless, Call Centers
Education
Peirce College 2003 — 2005
Business Administration and Management, General
Richard Stockton College of New Jersey 1985 — 1987
Criminal Justice and Corrections
Sitel 2011 - 2011
Comcast December 2008 - June 2010
Walmart October 2008 - December 2009
Skills
Commitment to Customer..., Cashier, Typing, Data entry, multi-line phone, General Office Skills, general cleaning, 10 Key, Cash Handling Experience, Multi-line Phone, Customer Satisfaction, Data Entry, Outlook, Retail Sales, Sales, Teamwork, Time Management, Cashiering, Invoicing, Microsoft Word, Telephone Skills, Training, Cash Handling, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint
Education
Pellissippi State Community College
Associate of Science (A.S.), Accounting
Comcast July 2011 - Present
Comcast July 2011 - Present
Wegman's October 2009 - January 2010
McLaurin Cleaning Service January 2008 - December 2009
Verizon September 1992 - July 2008
Verizon 1992 - 2008
Skills
DOCSIS, Broadband, HFC, Cable Modems, Telephony, Telecommunications, Metro Ethernet, Provisioning, IP, Ethernet, Telecommunications..., telephone repair, it help desk, Technical Support, Top-notch Customer...
Education
Peirce College 2009 — 2010
i did not complete the schooling, it/tech support
Central High School 1977 — 1979
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
central high school 1976 — 1979
high school diploma, academic
Cloudnexa July 2015 - Present
Comcast June 2015 - Present
Charter Communications February 2015 - May 2015
Client Services Incorporated December 2014 - February 2015
North County Technical High School September 2013 - November 2014
Marriot West May 2014 - October 2014
Vance Cleaning March 2013 - October 2013
Skills
CCENT, Networking, Help Desk Support, Network Administration, Troubleshooting, VPN, Cisco Technologies, CCNA4: Connecting..., CCNA3: Scaling Networks, CCNA2: Routing and..., CCNA1: Introduction to..., Network Operations, Computer Network...
Education
North County Technical High School 2013 — 2015
Certificate, Computer Systems Networking and Telecommunications
Penn Foster 2011 — 2015
High School, General Studies