Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Affiliated Communications January 2015 - Present
M Power 2002 - 2015
M Power 2002 - 2015
Comcast 2012 - 2014
ITC Global August 2011 - August 2012
DTS Data Communications December 2010 - June 2011
Hermes CommsData December 2009 - November 2010
MTN Satellite Communications January 2009 - January 2010
Teligent June 1999 - August 2001
Skills
New Business Development, Consultative Selling, Account Management, Telecommunications, VoIP, Wireless, Satellite, Broadband, Sales Management, Satellite Communications, Channel, WAN, Managed Services, IP, International Sales, Direct Sales, VSAT, Solution Selling, Contract Negotiation, Business Development, Network Design, MPLS, Product Management, Fiber Optics, Integration, Cellular Communications, Strategic Partnerships, Management, Microwave, RF, Enterprise Software, Sales Process, Unified Communications, Start-ups, Selling, Cisco Technologies, Sales
Education
Practical Schools 1985 — 1996
Electronic Program, Electronics Engineering Technology
Henry Ford Community College 1975 — 1978
Associate Cources, Business
Talution Group, LLC May 2014 - Present
I.C. Stars January 2014 - May 2014
Mobi, Inc. February 2014 - February 2014
Marketstar July 2013 - November 2013
Verizon Wireless August 2012 - October 2013
U.S. Cellular August 2011 - July 2012
Comcast October 2005 - November 2009
Skills
Video Editing, Video Production, Camera Operating, Script Writing, Creative Writing, Media Production, Audio Post Production, Voice Broadcasting, Television Directing, Wireless Sales, Customer Service, Poetry, On-camera Talent, Youth Leadership, Sales, Inventory Control, Vendor Relationships, Microsoft Office, Computer Proficiency, Wireless, Final Cut Pro, Training, Television, Directing, Editing, Camera, Post Production, Retail, Troubleshooting, HD Video, Technical Support, Videography, OS X, Multimedia, Broadcast Television, Mobile Technology, Cellular Communications, Inventory, Brand Loyalty, Direct Sales, Audio Editing, Merchandising, Retail Sales, Customer Experience, Blogging, Video, Digital Media, Brand Awareness, Mobile Devices, Broadcast
Education
Heartland Community College 2006 — 2009
Associate's degree, Arts
Comcast November 2011 - Present
Skills
Product Marketing, PRI, Data Entry, Direct Marketing, Cloud Computing, Customer Retention, Customer Service, Microsoft Office, Sales, Crew Supervision, Childcare, Early Childhood..., Cashiering, Customer Satisfaction, Customer Support, Telecommunications, Telemarketing, Event Planning, Leadership, Marketing, Microsoft Word, PowerPoint, Team Building, Training, Public Speaking
Education
Henry Ford Community College
Education
Wayne State University
Comcast 2009 - Present
GE Capital 2006 - 2007
Microsoft 2004 - 2005
Samsung Electronics 2001 - 2003
Sony 1998 - March 2001
Harvard Business School 1997 - 1997
Mitsubishi Corporation 1992 - 1996
Skills
team building, Corporate Training, Team Leadership, team psychology, Executive Team Coaching, Business Coaching, Executive Coaching, Employee Training, Employee Engagement, Team Building, Training, Management Development, Workshop Facilitation, Human Resources, Leadership Development, Coaching, Management, Organizational..., Performance Management, Talent Management
Education
Harvard Business School
Postdoctoral Research, Industrial and Organizational Psychology
Harvard Business School
Postdoctoral Research, Industrial and Organizational Psychology
INSEAD
Master of Business Administration (M.B.A.)
The University of Glasgow
Doctor of Philosophy (Ph.D.), Psychology
Dovenmuehle Mortgage, Inc. March 2013 - December 2014
Comcast January 2011 - March 2013
AT&T February 2009 - January 2011
Verizon Wireless September 2009 - December 2010
Skills
Customer Service, Customer Experience, Customer Support, Banking, Mortgage Servicing, Mortgage Banking, Data Entry, Receptionist Duties, Microsoft Office, Office Administration, Front Office, Loans, Mortgage Lending
Education
Harper College 2012 — 2014
Associate of Arts (A.A.), Communication, General
Levy Restaurants May 2012 - Present
Comcast June 2008 - October 2010
Meijer August 2006 - June 2008
Skills
Cooking, Dispatching, Customer Service, Internet
Education
Harper College 2011 — 2012
Certification, Culinary Arts/Chef Training
Rolling Meadows High School 1999 — 2003
Radiological Associates of Sacramento October 2012 - Present
Comcast December 2011 - Present
Twin Rivers Unified School District August 2006 - January 2008
DFI Technologies June 2006 - August 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, Microsoft Office
Education
University of Phoenix-Sacramento Valley Campus 2008 — 2011
Bachelor's degree, Psychology
Heald College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Business Administration and Software Technologies
I.B.P. February 2012 - Present
Cavo Broadband Communications LLC December 2011 - February 2012
Frontline Communications August 2009 - December 2011
PirTano Construction Company, Inc. 2005 - 2009
Lionhearted Remodelling 2003 - 2005
Comcast 2001 - 2003
Comcast 2000 - 2001
AT&T Broadband 1999 - 2000
TCI 1998 - 1999
TCI 1996 - 1999
Skills
Cabling, Troubleshooting, VoIP, Telecommunications, Telephony, Customer Service, Broadband, Contract Negotiation, Networking, Team Leadership, Microsoft Excel, Microsoft Word, VOD, Cables, Ethernet, Wireless Networking, Wireless, Computer Network..., Project Management, Process Scheduler, Home Theater, LAN-WAN, Structured Cabling, CCTV, Switches, System Deployment, Microsoft Office, Strategic Planning, T1, IP, Call Center, Cisco Technologies, Customer Retention, Fiber Optics, DOCSIS, Data Center, Cable Television, Routers, Optical Fiber, Call Centers
Education
Harper College 1992 — 1996
Comcast October 2011 - Present
WOW! Internet, Cable & Phone February 2011 - October 2011
Deadpan February 2011 - February 2011
Family Weekend January 2011 - January 2011
The Giant Mechanical Man December 2010 - December 2010
Quicken Loans August 2009 - November 2010
Comcast August 2000 - April 2009
Skills
Sales, Training, Call Centers, Direct Sales, Telecommunications, VoIP, Customer Retention, Product Marketing, Salesforce.com, Alarm Systems, Cable Television, Door to Door, Burglar Alarm, High Speed Data, Movie extra, Acting, Account Management, Customer Satisfaction, Customer Service, Team Building
Education
Henry Ford Community College 1998 — 1999
General Studies
Theodore Roosevelt High School - Wyandotte, MI 1994 — 1998
High School, General Studies
Taos June 2015 - Present
Astreya (Contract for Google/Motorola) February 2014 - June 2015
Intel Corporation June 2013 - February 2014
NTT America February 2008 - May 2013
Comcast March 2007 - February 2008
MegaPath Networks January 2007 - March 2007
AT&T January 2005 - March 2007
Skills
Routers, Switches, Cisco Technologies, BGP, Routing, Aruba Wireless, Networking, OSPF, Network Engineering, Juniper, VPN, CCNA, Cisco Routers, Troubleshooting, MPLS, Data Center, Firewalls, WAN, Routing Protocols, Telecommunications, DNS, QoS, VLAN, VoIP, Network Administration, IP, EIGRP, CCNP, Cisco IOS, Switching, HSRP, Load Balancing, Hardware, ASA, MPLS VPN, Computer Network..., VRRP, ATM networks, Cisco Certified, TCP/IP, Wireless Networking, STP, Network Design, Network Architecture, Ethernet, Checkpoint, Frame Relay, System Deployment, Disaster Recovery, Cisco Network Design
Education
Heald College 1997 — 1999
AS, Electronics
The Field Shop, Inc. April 2007 - Present
Comcast December 2005 - April 2007
Skills
Broadcast Engineering, Systems Engineering, Cisco Technologies, Apple Certified..., Apple Servers, Final Cut Studio, Final Cut Pro, Final Cut Server, System Design, Video Production, Video Editing, Church Media, Linux Server, Hardware Architecture, Mass Storage, Audio Engineering, Stage Lighting, Shared Storage, Hard Drives, RAID Systems, HD Video, IPTV, Digital TV, Video Editing..., Video Playback Servers, Live Video Streaming, Broadcast, Digital Asset Management
Education
Pulaski Technical College
Linux Server, Linux Server Setup and Administration
The Field Shop, Inc.
Apple Certified Macintosh Technician, Computer Installation and Repair Technology/Technician
The Field Shop, Inc.
Apple Certified Support Professional, Mac OS X Client and Server Software
Pulaski Technical College 2007 — 2008
Cisco Networking Academy, Network and System Administration/Administrator
Pulaski Technical College 2006 — 2008
Computer Systems Networking and Telecommunications
Henderson State University 2003 — 2005
Computer Science
Department of Veterans Affairs December 2014 - Present
Comcast 2007 - 2012
Kohl's Department Stores September 2007 - January 2008
Skills
Customer Satisfaction, Customer Service, Call Center, Customer Experience, Customer Retention, Retail, Microsoft Office, Telephone Skills, Cashiering, Call Centers, Data Entry, Troubleshooting, Technical Support, VoIP, Telephony, Wireless, Broadband, Team Building, Team Leadership
Education
Heald College 2004 — 2006
Saint Leo University 2003 — 2003
Medical Office
Apple August 2014 - Present
Harvard Business School August 2012 - May 2014
Comcast May 2013 - August 2013
Ctrip October 2012 - January 2013
Booz & Company September 2009 - June 2012
Dow Chemical July 2008 - August 2008
Procter & Gamble July 2006 - August 2006
Skills
Financial Modeling, Market Entry, Strategy, Organizational Design, Strategic Consulting, Competitive Analysis, Business Planning, Real Estate Appraisal, Market Analysis, Strategic Planning, Business Process..., Corporate Finance, Program Management, Analytics, Project Management
Education
Harvard Business School 2012 — 2014
Master of Business Administration (M.B.A.)
The American University in Cairo 2004 — 2009
B.Sc, Mechanical Engineering, Summa Cum Laude
Comcast April 2013 - Present
History Associates Incorporated June 2011 - April 2013
Haverford College Writing Center August 2010 - May 2011
Feminae; medieval women and gender database August 2010 - May 2011
Haverford College August 2010 - May 2011
Comcast June 2010 - August 2010
Comcast May 2009 - August 2009
Skills
Research, Academia, Public Relations, Customer Service, Workshop Facilitation, Process Scheduler, Management, Leadership, File Management, Community Outreach, Editing, Non-profits, Public Speaking, Event Planning, Grant Writing, Teaching, Spanish, Fundraising, Qualitative Research, Volunteer Management, Social Media, Nonprofits, Copy Editing, Proofreading, Press Releases, Strategic Communications, Blogging, Event Management, History
Education
Haverford College 2007 — 2011
History, History, Classics, History of Art
University of Hawaii at Manoa 2009 — 2009
Semester Almost Abroad, Geology, Hawaiian Studies, Colonial History
Temple University (Rome Campus) 2008 — 2008
Summer Study, History, Classics, History of Art
Moravian Academy 2003 — 2007
High School Diploma
Comcast May 2013 - Present
Comcast May 2010 - September 2012
American Express August 2007 - April 2010
Platform Equity 2006 - 2007
Nickelodeon 2002 - 2005
Radical Communication 2000 - 2001
Nickelodeon 1995 - 1998
JWT 1994 - 1995
Skills
Digital Marketing, Brand Management, Strategy, Global Marketing, Strategic Partnerships, Integrated Marketing, Digital Media, Digital Strategy, Marketing Strategy, Direct Marketing, Segmentation, Online Advertising, Marketing Communications, Analytics, Product Management, Marketing, Customer Acquisition, Competitive Analysis, Social Media, Social Media Marketing
Education
University of Pennsylvania - The Wharton School 1998 — 2000
MBA
Harvard University 1990 — 1994
BA, History
George School 1986 — 1990
COMCAST June 2015 - Present
2020 COMPANIES August 2014 - June 2015
WIRELESS VISION April 2013 - June 2014
SPRINT December 2011 - April 2013
FRY'S ELECTRONICS November 2007 - November 2011
Skills
Sales, Team Building, Customer Service, Learning Quickly, Communication, Coaching, Team Leadership, Overcome Objections, Constructive Feedback, Microsoft Office, Creative Writing, Employee Training, Customer Experience, Leadership
Education
National University 2010 — 2014
Bachelor of Arts (B.A.), English Language and Literature, General
Heald College-Hayward 2006 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
American High School 2002 — 2006
Graduate Diploma
Comcast Cable July 2015 - Present
Comcast April 2010 - July 2015
Wherehouse Music 2004 - 2007
Skills
Telecommunications, Call Centers, Customer Service, Troubleshooting, VoIP, Team Leadership, Management, Vendor Management, Customer Satisfaction, Project Management, Account Management, Sales, Process Improvement, Microsoft Office, Leadership
Education
Hartnell College
North Salinas High
Connexus Energy June 2013 - Present
Charter Communications October 2007 - June 2013
Comcast October 2006 - June 2007
Suddenlink Communications June 2004 - June 2006
Cox Communications June 2002 - June 2004
US Navy July 1998 - August 2001
US Navy May 1994 - May 1998
Skills
Broadband, Telecommunications, Telephony, VoIP, Wireless, IP, Computer Network..., Cabling, Troubleshooting, Ethernet, DOCSIS, Customer Experience
Education
West Texas A&M University 2005 — 2006
Secondary Education and Teaching
Hawaii Pacific University 1998 — 2000
Computer Science
104 Essex, LLC September 2013 - Present
Orotek, Inc. February 2012 - August 2013
Comcast March 2005 - January 2012
Knology 1995 - 2005
Vision Cable Communications/Time Warner Cable 1990 - 1995
Skills
Marketing Strategy, Product Marketing, Marketing, Strategy, Integrated Marketing, Strategic Partnerships, Management, Digital Media, Brand Management, Digital Marketing, Direct Sales, Advertising, Account Management, B2B, Sales, Public Relations, Product Management, Leadership, Marketing Communications, Market Planning, Business Development, Telecommunications, Social Media, Customer Acquisition, Creative Direction, Direct Marketing, Cross-functional Team..., B2B Marketing, Customer Retention, Strategic Planning, Start-ups, VOD, Competitive Analysis, Product Development, Direct Mail, Email Marketing, Team Building, Brand Development, Online Marketing, Marketing Management, Building Relationships, Lead Generation, Online Advertising, Multi-channel Marketing, Digital Strategy, Media Planning, Social Media Marketing, New Business Development, Advertising Sales
Education
University of Tennessee-Knoxville - College of Business Administration
B.S, Marketing
Comcast January 2014 - Present
Sprint August 1999 - January 2014
Sprint Nextel January 1996 - August 1999
Skills
M2M, 4G, Cellular Communications, Wireless, Solution Selling, Wireless Broadband, Telecommunications, Wireline, Unified Communications, Direct Sales, CDMA, Managed Services, Mobile Devices, WiMAX, MPLS, LTE, Customer Retention, Voice & Data Convergence, EVDO, Quotas, Wireless Networking, IP, Account Management, SaaS, Cloud Computing, SIP, Team Leadership, Salesforce.com, Leadership, Mobile Technology, Strategic Partnerships, Sales Process, Go-to-market Strategy, Channel Partners, Sales Operations, Cold Calling, B2B, Selling, Sales Presentations, SIP Trunking
Education
Henry Ford Community College
Business Administration and Management, General
Comcast Business June 2012 - Present
Comcast Business Services June 2011 - June 2012
Comcast Busines Services June 2010 - June 2011
Comcast Business Services June 2008 - June 2010
Comcast February 2005 - June 2008
Comcast June 2003 - February 2005
Skills
Direct Sales, Salesforce.com, Customer Retention, Telecommunications, Cold Calling, Sales Management, Management, Sales Process, Telephony, Team Building, Call Centers, B2B, Solution Selling, Sales, Account Management, Marketing Strategy, Key Account Management, Team Leadership, Forecasting, VoIP, Training, CRM, Customer Service, Broadband, Selling, Customer Satisfaction, Customer Experience, Managed Services, Strategic Partnerships, Wireless, Sales Presentations, Lead Generation, Unified Communications, SaaS, Networking, Sales Operations, Product Management, Product Marketing, New Business Development, Business Development, Channel Partners, Mobile Devices, Cloud Computing, Contract Negotiation, Start-ups, Cross-functional Team..., Vendor Management, Co-location, Leadership, Competitive Analysis
Education
Heald College-Hayward
Comcast Cable June 2014 - Present
Comcast April 2011 - June 2014
Verizon Wireless November 2010 - January 2011
AT&T/Clearchoice Mobility March 2007 - November 2010
Answer Wireless 2003 - 2007
Skills
Sales, Management, Telecommunications, Direct Sales, Call Centers, Customer Retention, Solution Selling, Sales Operations, Account Management, Customer Satisfaction, Salesforce.com, Customer Experience, Sales Process, Sales Management, B2B, Product Management, Selling, Product Marketing, Strategic Partnerships, Team Leadership, Cross-functional Team..., CRM, Business Development, Pricing, Product Development
Education
Harper College
Business Management, Business, Management, Marketing, and Related Support Services
"The Yard" Creative Advisory Marketing Firm May 2015 - Present
Johnson Publishing Company November 2013 - May 2015
Yap.tv July 2012 - November 2013
NBCUniversal, Inc. April 2011 - July 2012
Comcast January 2006 - July 2012
Comcast January 2006 - April 2011
Comcast 2006 - April 2011
E! Networks 2004 - April 2011
Viacom January 2004 - December 2006
MTV Networks / Logo 2002 - 2005
Skills
Business Development, Marketing, Sales, Project Management, Product Management, Strategic Partnerships, Strategic Planning, New Business Development, Strategy, CRM, Account Management, Business Strategy, Program Management, SaaS, Management, Telecommunications, Digital Media, Advertising, Change Management, Training, E-commerce, Solution Selling, Start-ups, Leadership, Direct Sales, Contract Negotiation, Recruiting, Product Development, Entrepreneurship, Team Leadership, Product Marketing, Sales Operations, Selling, Mergers & Acquisitions, Integration, Budgets, Executive Management, Marketing Strategy, Sales Management, Competitive Analysis, Negotiation, Cross-functional Team..., Mobile Devices, Professional Services, Project Planning, Business Process, Customer Retention, Lead Generation, P, Salesforce.com
Education
UCLA Anderson School of Management 2005 — 2005
ELDP, Executive Leadership Development Program - NAMIC
Harvard Business School 2004 — 2005
CTAMU, Executive Development Certificate
Project Management Institute 1993 — 1994
PMP, Project Management
Oklahoma State University 1980 — 1984
BS, Accounting
AssetMark June 2014 - Present
JPMorgan Chase July 2011 - June 2014
Gaines and Puljic July 2010 - July 2011
UIC Society of Automotive Engineers August 2008 - May 2011
Comcast May 2008 - August 2008
Skills
Financial Reporting, Accounting, Account Reconciliation, Budgets, Financial Statements, Payroll, Financial Analysis, Journal Entries, Internal Audit, Sales, QuickBooks, Series 6, series 63
Education
University of Illinois at Chicago 2008 — 2011
Bachelor of Science, Accounting
Harper College 2006 — 2008
Contra Costa County October 2014 - Present
Thoratec October 2013 - January 2014
Thoratec March 2013 - June 2013
Bank of America January 2011 - May 2012
Comcast May 2008 - January 2010
Skills
Customer Service, Teamwork, Microsoft Word, Microsoft Office, Administrative..., IT Operations, Call Centers, Invoicing, Outlook, Troubleshooting
Education
Heald College-Concord 2010 — 2013
Comcast June 2015 - Present
Comcast January 2012 - Present
Comcast July 2009 - January 2012
Comcast March 2008 - July 2009
Comcast 2002 - 2008
Comcast 2001 - 2002
Comcast 1996 - 2001
Skills
Marketing Strategy, Sponsorship Management, Event Management, Marketing Communications, Customer Relations, Customer Acquisition, Customer Retention, Public Relations, Team Leadership, Project Planning, Data Analysis, Telecommunications, Mentoring, Marketing Research, Strategic Planning, Process Improvement, Community Development, Customer Service, Sponsorship, Marketing, Strategy, Strategic Partnerships, Account Management, Cross-functional Team..., Leadership, Project Management, Management, Social Media Marketing, Integrated Marketing, Product Management, Call Centers, Salesforce.com, Advertising, Direct Marketing, Customer Satisfaction, Broadband, Program Management
Education
Roosevelt University
Bachelor of Arts, Public Relations and Sociology
Harper College
Spanish language studies
EF Education First February 2015 - Present
GSN (TV & Games) February 2014 - February 2015
GSN (TV & Games) October 2012 - February 2014
GSN (TV & Games) April 2009 - October 2012
WorldWinner April 2007 - April 2009
Comcast August 2004 - April 2007
Comcast April 2003 - August 2004
Comcast April 2002 - April 2003
Comcast January 1998 - April 2002
Odyssey July 1996 - January 1998
Skills
Marketing, Direct Marketing, Brand Development, Strategic Partnerships, Email Marketing, Online Advertising, SEM, Public Relations, Business Strategy, Budgeting, Team Building, Product Management, Creative Strategy, New Business Development, Financial Management, Budgets, Digital Strategy, Account Management, Team Leadership, Marketing Strategy, Strategy, Management, Advertising, Entrepreneurship, Managerial Finance
Education
Harvard University 1987 — 1991
Bachelors of Arts
Northwestern University - Kellogg School of Management (Exec Ed) 2009 — 2009
Executive Education
Harvard Business School (Exec Ed) 2005 — 2005
Executive Education
Hotchkiss School 1984 — 1987
A & R Plumbing September 2014 - Present
Majic Window May 2014 - August 2014
Comcast October 2009 - April 2014
University of Michigan March 2009 - October 2009
Chrysler May 1996 - December 2008
Skills
Telecommunications, Cabling, VoIP, Ethernet, IP, Wireless, Troubleshooting, Routers, Customer Satisfaction, Microsoft Excel, Process Improvement, Program Management, Account Management, Customer Service, Leadership, Sales, Team Building, Team Leadership, Training, Vendor Management, Budgets
Education
Henry Ford Community College 1990 — 1992
Graphic Design, Graphic Design
Comcast April 2011 - Present
U.S. Census Bureau January 2010 - August 2010
Minuteman Press of Manchester July 2004 - May 2009
Asian Atlantic Industries January 2002 - June 2004
iBelong Networks April 2000 - September 2001
NECX Direct July 1996 - March 2000
PC Connection October 1994 - July 1996
Skills
Management, Team Building, Product Marketing, Online Merchandising, Consultative Sales..., Key Account Management, Purchasing Negotiation, Vendor Management, Customer Support, Print advertising, Mass Storage, Networking, Routers, Switches, Telephony, Sales, Account Management, Cross-functional Team..., Product Management, New Business Development, Strategic Partnerships, Sales Management, Solution Selling, Leadership
Education
Harvard Business School 1970 — 1972
Master of Business Administration (MBA), Marketing
Harvard University 1964 — 1968
Bachelor of Arts (BA), English Literature
TalentBin August 2015 - Present
The CBW Group June 2015 - Present
Clover Food Lab, Inc September 2014 - December 2014
Charles Schwab June 2014 - August 2014
Comcast August 2013 - November 2013
Swimarin February 2010 - July 2013
Skills
Leadership, Public Speaking, PowerPoint, CisionPoint, Microsoft Excel, JavaScript, Photoshop, Stata, InDesign, Microsoft Office, Data Analysis, Research, Management, Marketing, Social Media, Microsoft Word, Advertising, Event Planning, Constant Contact, Public Relations, Sales, Social Media Marketing, Communication
Education
Harvard University 2011 — 2015
Bachelor of Arts (B.A.), Psychology
Marin Academy High School 2007 — 2011
Comcast June 2015 - Present
The Minacs Group April 2014 - January 2015
Southwest Counseling Solutions June 2012 - February 2014
Central Michigan University Recreation Center January 2011 - May 2011
Skills
Community Development, Community Outreach, Social Services, Adolescents, Crisis Intervention, Nonprofits, PowerPoint, Customer Service, Microsoft Word, Microsoft Office, Research, Data Entry, Microsoft Excel, Coaching, Psychology, Athletics, Program Development, Sports Management, Cpr Certified, Youth Development, Outlook, Social Media, Program Evaluation, Fundraising, Resume Writing, Critical Thinking, Conflict Resolution
Education
Henry Ford Community College 2013 — 2015
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Central Michigan University 2008 — 2015
Bachelors of Science, Community Development
Henry Ford Community College 2013 — 2014
Associates of Art, General Studies
ROI Communications Corp June 2014 - Present
AT&T October 2012 - June 2014
Good Leads April 2012 - October 2012
Earthlink Business January 2012 - April 2012
FairPoint Communications March 2009 - January 2012
Comcast March 2007 - February 2008
InnSeason Resorts May 2001 - January 2007
Skills
Account Management, Managed Services, MPLS, Solution Selling, Sales Management, Unified Communications, Direct Sales, Customer Satisfaction, Telecommunications, Cold Calling, VoIP, SIP Trunking, Sales, New Business Development, Sales Process, Contract Negotiation, Channel, B2B, Salesforce.com, Cloud Computing, Virtualization, Data Center, Sales Operations, Call Center, Team Leadership, Team Building, Negotiation, Selling, Customer Service, Marketing Strategy, Business Development, Strategic Planning, T1, Pricing, Co-location, Telephony, Internet Services, Marketing, IP PBX, IP, DSL, Customer Retention, Ethernet, Lead Generation, Strategic Partnerships, Management, SaaS, Call Centers
Education
Harvard University 2012 — 2015
Bachelor's degree, Economics
Southern New Hampshire University 2011 — 2012
Bachelor's degree, Economics and Finance
Heald College January 2011 - Present
Trofholz Technologies Incorporated January 2012 - March 2012
Rent-A-Center July 2009 - September 2010
Wal-Mart October 2008 - July 2009
Comcast March 2008 - October 2008
Journeys Shoes November 2004 - January 2007
Advanced Concepts January 2001 - August 2004
Skills
Network Administration, Network Design, Network Security, Networking, Wireless Networking, Windows Server, Server Administration, System Administration, Operating Systems, System Design, Active Directory
Education
Heald College
Associate, Applied Sciences, Information Technology/Network Security
Hawkeye Enterprise Real Estate Investments & Developments May 1999 - Present
LIL MIRACLES CHILDREN'S CENTER January 2004 - Present
American Income Life - Lloyd Agency LLC March 2014 - Present
Northwestern Medical Faculty Foundation March 2013 - August 2013
HEI Consulting Group, LLC January 2012 - March 2013
Leadng Edge Recovery September 2009 - December 2011
Comcast November 2005 - August 2009
Skills
Process Improvement, Team Building, Strategic Planning, Problem Solving, Change Management, Customer Service, Negotiation, Coaching, Customer Relations, Budgeting, Voice of the Customer, ACD, MS Project, Crystal Reports, SQL, Avaya, cisco, Access, Microsoft Excel, PowerPoint, SharePoint, Business Analysis, Project Management, Six Sigma, ITIL v3 Foundations..., Emotional Intelligence, multigenerational..., Risk Management, Operations Management, Customer Experience, Training, Cisco Technologies, Team Leadership, Leadership, Vendor Management, Management
Education
MicroTrain Technology 2012 — 2012
Business Analysis, ITILv3 Foundations, SharePoint, PMP/CAPM, Crystal Reports, Mircosoft Project
Chicago Deming Assc 2011 — 2012
Six Sigma Masters Program, Six Sigma Green Belt Training
Columba state Community College 1978 — 1980
Business admin, Business and finance- accounting
Northeastern Illinois University 1980 — 1982
Bachelor of Science, Finance & accounting
Harvard Business School
Bachelor of Science, Business admin
DEFENDER, ADT's Premier Provider February 2015 - Present
Sears Holdings Corporation January 2012 - February 2015
32Gratitude, Inc. 2009 - January 2012
BzzAgent 2008 - 2009
6 Degrees, LLC 2002 - 2009
Q Interactive 2007 - 2008
Comcast 2001 - 2002
Level 3 1999 - 2001
Qwest 1997 - 1999
Consultant 1995 - 1997
Education
Harvard Business School
Metropolitan State University of Denver
Bachelor of Science
Prospect Mortgage, LLC May 2012 - Present
Comcast June 2008 - May 2012
Skills
Project Management, Sales, Marketing, Mortgage Lending, Public Relations, Advertising, Management, Leadership, Network Engineering, Loan Origination
Education
Hawaii Pacific University 2004 — 2008
Bachelor's degree, Public Relations, Advertising, and Applied Communication
American Textile Recycling Service May 2011 - Present
Mike Naughton Ford January 2011 - May 2011
CrackerjackSales.com December 2009 - February 2011
Comcast March 2000 - December 2009
Factory Direct Satellites, Inc July 1998 - March 2000
Telewire Supply May 1997 - July 1998
Skills
Social Media Marketing, Sales Management, Sales, Management, Customer Service, Microsoft Word, Event Management, Public Relations, Public Speaking, Online Advertising, Microsoft Office, Direct Sales, New Business Development, Nonprofits, Fundraising, Marketing, Social Media, Marketing Communications, Blogging, Event Planning, Advertising
Education
University of Nebraska-Lincoln 1978 — 1981
Broadcast Journalism
Hastings College 1974 — 1976
Speech/Theater
Hastings Senior High 1970 — 1974
Graduated, Student Leadership & Speech/Theater
Genentech September 2013 - Present
941 Studios June 2008 - Present
Comcast July 2011 - December 2012
Charles Schwab June 2010 - July 2011
PG&E/Wellington Energy November 2009 - June 2010
Skills
Customer Service, PowerPoint, Word, Microsoft Office, Excel, Mac OS X, Windows 7, Windows Server 2003, Adobe Creative Suite, Adobe Software, Photography, Photoshop, Dreamweaver, Microsoft Excel
Education
Heald College 2010 — 2012
IT - Network Security
The Art Institute of California-San Francisco 2007 — 2009
Comcast April 2012 - Present
Cablevision May 2005 - March 2012
The Customer Center August 2003 - April 2005
Tischler und Sohn USA July 2002 - July 2003
Skills
Telecommunications, Troubleshooting, VoIP, Wireless, Customer Service, Inventory Management, Microsoft Office, Software Documentation, Outlook, Process Improvement, Training, Microsoft Excel, Team Leadership, Customer Satisfaction, Project Management, Carpentry, Sales, Management
Education
Henry Abbott Technical High School 1998 — 2002
High School Diploma, Carpentry
Scharm Floor Covering October 2013 - Present
Power Home Remodeling Group January 2013 - October 2013
Alorica September 2011 - November 2012
Amway January 2010 - May 2012
Volt Workforce Solutions February 2011 - August 2011
Comcast November 2008 - February 2010
United Parcel Service April 2008 - November 2008
Skills
Customer Service, Sales, Problem Solving, Customer Relations, Data Entry, Management, Social Networking, Networking, Marketing, Windows, Time Management, Training, Teamwork, Customer Satisfaction, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Microsoft Excel
Education
Harper College 2007 — 2008
Conant 2005 — 2006
High School Diploma, General Education
Schaumburg High School 2002 — 2005
Comcast September 2012 - Present
Volkart May & Associates, Inc. April 2011 - September 2012
Self Employed 2009 - 2010
Hagemeyer North America March 2008 - April 2009
REO Plastics, Inc. September 2005 - March 2008
GMAC Mortgage January 2002 - September 2005
KL Tannehill January 2001 - January 2002
Arrow Electronics January 1997 - June 2001
Skills
Medical Devices, ISO 13485, Consultative Selling, New Business Development, Cross-functional Team..., Manufacturing, Account Management, Customer Relations, Negotiation, Customer Service, Problem Solving, Marketing Strategy, Word, Excel, PowerPoint, B2B, Cold Calling, Customer Satisfaction, Microsoft Word, Microsoft Excel, Supply Chain, Marketing, Business Development, CRM, R&D, Program Management, Salesforce.com, Plastics, FDA, Leadership, Validation, ISO, Injection Molding, Sales, Quality System, Sales Operations, Sales Process, Supply Chain Management, Selling, Project Management, Direct Sales, Key Account Management, Strategy, Product Marketing, Strategic Partnerships, Commercialization, Market Development, Solution Selling, Electronics, Market Research
Education
Hennepin Technical College - Medical Device FDA Regulatory Guidlines 2010 — 2010
Certificate, Medical Devices Quality Systems, Manufacturing Techniques and Aseptic Techniques.
St. Cloud State University - Herberger Business School 1981 — 1984
B.S., Business Management with Elective Emphasis on Marketing
Hennepin Technical College 1975 — 1977
Plastics Technology, Plastics Processing, Chemistry and Properties
Manpower February 2009 - June 2009
West Asset Management July 2008 - February 2009
Comcast October 2003 - August 2007
Education
Heald College 2008 — 2010
Heald College
AAS Degree, Criminal Justice
Comcast February 2013 - Present
AlliedBarton Security Services October 2011 - February 2013
AlliedBarton Security Services February 2006 - October 2011
AlliedBarton Security Services February 2002 - February 2006
AlliedBarton Security Services October 2000 - February 2002
AlliedBarton Security Services April 1999 - October 2000
AlliedBarton Security Services October 1998 - April 1999
Skills
Human Resources, Employee Relations, Private Investigations, Background Checks, Personnel Management, HR Policies, Onboarding, Interviews, FMLA, New Hire Orientations, Conflict Resolution, Workforce Planning, Employee Engagement, Succession Planning, Employee Training, Performance Management, Job Descriptions, Organizational..., Leadership Development, Performance Appraisal, Team Building, Training, Recruiting, Applicant Tracking..., Benefits Administration, Deferred Compensation, HRIS, Labor Relations, Leadership, Management, Talent Acquisition, Talent Management, Organizational..., Employee Benefits
Education
Harvard University
Manage Mentor - Leaders' EDGE Core Curriculum
Rutgers, The School of Criminal Justice
Bachelor of Science (B.S.), Criminal Justice
Comcast August 2010 - Present
Spectra Laboratory January 2007 - August 2010
Everdream Corporation October 2005 - January 2007
Comcast October 2002 - October 2005
West Valley Staffing January 1997 - October 2002
Skills
Customer Service, Project Management, Troubleshooting, Process Improvement, Team Building, Training, Account Management, Customer Satisfaction, Customer Experience, Call Center, Help Desk Support, Microsoft Office, Computer Hardware, Microsoft Office 2007, System Deployment, Sales Management, Microsoft Excel, Sales Operations, Telephony, Networking, Analysis, Call Centers, Management, Sales, Quality Assurance, Technical Support, Telecommunications, Salesforce.com, Time Management, Vendor Management, Active Directory, Sales Process, Workforce Management, Operations Management, Security, Customer Support, Auditing, Avaya
Education
Phoenix University 2003 — 2005
Bachelor of Science, Business Management
Heald College 2001 — 2003
Associate of Science, Business Software Applications
Rush Order, Inc. May 2013 - Present
The Cheap Squad January 2013 - May 2013
The Cheap Squad October 2012 - January 2013
Fry's Electronics December 2011 - December 2012
Comcast April 2010 - April 2011
Oakley October 2008 - April 2010
Restoration Hardware June 2007 - March 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Windows, HTML, Teamwork, Time Management, Team Leadership, Leadership, Troubleshooting
Education
Heald College-San Jose 2011 — 2012
AS, Information Technology
CarMax August 2013 - Present
Comcast February 2013 - August 2013
Skuffletown Promotions November 2012 - February 2013
SunTrust Bank 2006 - 2012
Skills
Social Media, Microsoft Excel, Marketing, Microsoft Office, Sales Management, Sales, Account Management, Customer Service, Customer Satisfaction, Training, Outlook, Coaching, Marketing Strategy, Social Networking, Leadership, Social Media Marketing, Cold Calling, Strategic Planning, New Business Development, Advertising, Team Building, Negotiation, Public Relations, Marketing Communications, Recruiting, Microsoft Word, Leadership Development, Business Development, Event Planning, Business Planning, PowerPoint, Human Resources, Salesforce.com, Contract Negotiation, B2B, Management, Budgets, Time Management, Sales Process, Event Management, Inventory Management, Retail, Banking, Selling, Team Leadership, Public Speaking, Customer Retention, Sales Operations, Small Business, Direct Sales
Education
University of Tennessee-Knoxville - College of Business Administration 1999 — 2004
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Comcast 2014 - Present
The Boston Consulting Group 2012 - 2014
The Boston Consulting Group June 2011 - August 2011
American Express 2008 - 2010
American Express 2007 - 2008
Time Inc. 2006 - 2006
Education
Harvard University
B.A., Economics
University of Pennsylvania - The Wharton School
M.B.A., Management & Marketing
University of Michigan - Michigan Media August 2008 - Present
Riddell Television Productions Inc. September 2005 - Present
University of Michigan - Residential College January 2014 - May 2015
Inter-Cooperative Council at the University of Michigan May 2010 - June 2011
University of Michigan - Residential College October 2009 - April 2011
Michigan Sports Television September 2008 - November 2010
Inter-Cooperative Council at the University of Michigan May 2009 - May 2010
University of Michigan - Michigan League September 2008 - October 2009
City of Dearborn - CDTV December 2003 - September 2008
Comcast September 2004 - December 2007
Skills
Videography, Production, Public Speaking, Video Production, Video, Event Management, Television, Promotions, Event Planning, Non-profits, Cooperative, Theatre, Editing, Post Production, Producing, Video Editing, Film, Sound, Premiere, Camera, Broadcast, Final Cut Pro, Screenwriting, Multimedia, Film Production, Creative Writing, Public Relations, Photography, Journalism, Directing, HD Video, Storytelling, Cinematography, Adobe Creative Suite
Education
University of Michigan 2008 — 2011
Bachelor of Arts, Screen Arts & Cultures
Henry Ford Community College 2004 — 2007
Associate of Arts, Telecommunications
Henry Ford Community College 2005 — 2007
Associate of Arts, Theatre
Specs Howard School of Broadcast Arts 2001 — 2002
Video Concentration, Radio, Television
Comcast March 2010 - Present
Comcast December 2002 - March 2010
Skills
Broadband, Cross-functional Team..., VoIP, Management, Call Centers, Team Building, Telecommunications, Telephony, Wireless, Call Center, DOCSIS, Customer Satisfaction, Team Leadership, Leadership, VOD, Vendor Management, Cable Television
Education
University of Tennessee-Knoxville - College of Business Administration 1999 — 2001
Masters in Business Adminstration
University of Tennessee-Knoxville - College of Business Administration 1988 — 1993
Bachelor of Science, Business Adminstration
CNH Industrial January 2014 - Present
CNH December 2012 - January 2014
Technicaldr January 2012 - December 2012
Comcast June 2011 - November 2011
Induction Heat Treating Corp. July 2010 - February 2011
Delta-Therm March 2008 - June 2009
WarmlyYours 2007 - 2008
Skills
Troubleshooting, Information Technology, Windows 7, windows 8, Windows Vista, Windows XP Pro, Technical Support, Computer Hardware, Software, Networking, Remote Desktop, Microsoft Excel, Microsoft Word, PowerPoint, Operating Systems, Electronics, Customer Service, Training, Testing, Leadership, Help Desk Support, Hardware
Education
McHenry County College 2011 — 2012
AS, Science, Mathematics
Harper College 2008 — 2009
A.S., Physics, Mathematics
Comcast APSC April 1988 - Present
NPC National physique committee July 2013 - January 2014
Comcast March 2005 - July 2008
Comcast 2004 - February 2005
Skills
Coaching, Customer Service, Account Management, Social Media Marketing, Leadership, Team Building, Advertising, Marketing, Team Leadership, New Business Development, Management, Sales Management, Online Advertising, Fitness, Training, Social Media, Personal Training, Telecommunications, Microsoft Office, Interviewing, Product Management, Call Center, Sales Process, Fitness Modeling, Nutrition, Bodybuilding, Graphic Design, Microsoft Excel, Drawing, Social Networking, Developing Staff, Fitness Consulting, Fitness Industry, Photography, Web Design, Fine Art, Mac OS X, Painting, Video Editing
Education
Henry Ford Community College 1990 — 1992
Bachelor's degree, Liberal Arts, Graphic Design, Phychology
Schoolcraft College 1986 — 1989
Associate's degree, Fine Arts, Graphic Design
National physique committee
Fitness strength training, nutrition
Comcast July 2013 - Present
Cable Broadband & Telecommunications August 2010 - April 2013
Nordstrom August 2007 - August 2010
Skills
T1, Telecommunications, Cabling, Cat5, Troubleshooting, Fiber Optics, Telephony, VoIP, Networking, Ethernet, Broadband, Routers, Wireless
Education
Henry Ford Community College 2008 — 2010
Associate of Science (AS), Computer and Information Sciences, General
Republic Services September 2015 - Present
LOOKING FOR FULL TIME WORK August 2014 - Present
Comcast Cable June 2013 - October 2013
Comcast March 2009 - November 2012
AT&T December 2007 - January 2009
Comcast March 2007 - December 2007
Comcast June 2006 - March 2007
Sprint/Nextel August 2005 - May 2006
AT&TCommunications Tech March 1999 - June 2005
Skills
Provisioning, T1, Telecommunications, VoIP, Call Center, Wireless, IP, Telephony, Broadband, Troubleshooting, Computer Network..., WAN, Switches, Software Installation, TCP/IP, Fiber Optics, Wireless Networking, Hardware, Routers, Technical Support, LAN-WAN, Networking, Cabling, Voice Mail, Optical Fiber, Creative Solutions, Network Design, Avaya, Cable Modems, BMC Remedy, Cable Television, System Deployment, Testing, DSL, Unified Communications, Call Centers, Data Center, IVR, DOCSIS, Help Desk Support, Customer Satisfaction
Education
Heald College 1996 — 1998
Associates of Applied Science, Electronics Technology
Comcast February 2012 - Present
MDU Services Comcast 2012 - 2015
MDU Services Comcast 2012 - 2015
MDU Services Comcast 2012 - 2015
Charter Communications January 2010 - November 2011
Pella Windows and Doors March 2004 - December 2009
Onvoy 1998 - 2002
Onvoy 1998 - 2002
Zomax 1997 - 2001
Skills
Direct Sales, Wireless, Sales, Telephony, Call Centers, Selling, Customer Satisfaction, B2B, Networking, Leadership, Unified Communications, New Business Development, MPLS, CRM, Team Building, Management, Account Management, Salesforce.com, Solution Selling, Telecommunications, Sales Process, VoIP, Customer Retention
Education
Hennepin Technical College
CAD/CADD Drafting and/or Design Technology/Technician
Normandale Community College
CBI - IT Risk Management March 2015 - Present
Federated Service Solutions November 2014 - February 2015
West Side Beer Distributing April 2014 - July 2014
Custom Business Solutions, Inc. September 2013 - March 2014
Renkim Corporation March 2011 - September 2013
Dell August 2009 - March 2011
Comcast October 2008 - July 2009
ComputerTraining.edu July 2008 - October 2008
Kelly Services August 2007 - October 2008
Trialon Corporation March 2006 - November 2006
Skills
Microsoft Certified..., Microsoft Certified..., Active Directory, Windows 7, Windows Server, System Administration, DNS, VPN, Firewalls, DHCP, Microsoft Certified..., Network Administration, Technical Support, VoIP, Routers, Windows Vista, Troubleshooting, Help Desk Support, Virtualization, Microsoft Exchange, Wireless Networking, Group Policy, Network Security, VMware ESX, Remote Desktop, Software Installation, SAN, Blackberry Enterprise..., Windows, VMware, Switches, Disaster Recovery, Citrix, Backup Exec, Printers, Servers, TCP/IP, Routing, Hyper-V, System Deployment, Operating Systems, Computer Hardware, Cisco Technologies, IP, Antivirus, Networking, Network Design, Laptops, Cisco Call Manager, XP
Education
ComputerTraining.edu 2008 — 2008
MCP, MCTS, Microsoft Network Technology
Henry Ford Community College 1990 — 1994
Credits Toward an Associate's degree, Automotive Engineering Technology/Technician
Edsel Ford High School 1986 — 1990
Diploma, General Studies, 9 - 12
Guardian Lutheran School 1982 — 1986
Diploma, General Studies, 5 - 8
Emmanuel Lutheran School 1977 — 1982
Diploma, General Studies, K - 4
Baxter International Inc. November 2014 - Present
ExxonMobil October 2012 - July 2014
Chesapeake Energy April 2012 - August 2012
Comcast November 2011 - March 2012
Skills
Environmental Awareness, Microsoft Office, Stratigraphy, Research, Microsoft Excel, Mud Logging, Microsoft Word, PowerPoint, Project Management, Sustainability, Environmental..., Strategic Planning, Water, Gas Chromatography, LIMS, JSA, CAPA, TrackWise, Pilgrim, BPLM
Education
University of Illinois at Urbana-Champaign 2009 — 2011
Bachelor's degree, Geology/Earth Science, General, 3.0
Harper College 2007 — 2009
Bain & Company July 2014 - Present
The Wharton School August 2012 - May 2014
Comcast May 2013 - August 2013
LeapFrog Investments June 2012 - July 2012
J.P. Morgan 2009 - 2012
Ujjivan Financial Services June 2007 - August 2007
Skills
Business Strategy, Leadership, Financial Services, Emerging Markets, Strategy, Treasury Management, Strategic Financial..., Economics, Sales, Cash Management, Media & Entertainment, Strategic Planning, Television, Cable Television, Financial Planning, Go-to-market Strategy, Strategic Communications, Management Consulting, Strategic Consulting, Private Equity, Sales Management..., Sales Operations, Sales Management, Corporate Strategy..., Streaming Media, Media Strategy, Content Strategy, Telecommunications, Telecommunications..., Healthcare Consulting, Research, Financial Modeling, Financial Analysis, Entertainment Industry, Sales Strategy
Education
Wharton School, University of Pennsylvania 2012 — 2014
Master of Business Administration (MBA)
Harvard University
B.A., Economics, English
Comcast Cable April 1993 - Present
Comcast April 1992 - Present
Pacific Gas and Electric Company January 1990 - January 1993
United States Marine Corps 1986 - 1990
Skills
Broadband, Telecommunications, VoIP, Telephony, Fiber Optics, IP, Wireless, Ethernet, T1, Computer Network..., Optical Fiber, Cabling, Call Centers, MPLS, Network Design, Troubleshooting, Switches, Routers, DWDM, DSL, WAN, Cisco Technologies, RF, IPTV, Network Engineering, Testing, Software Installation, Transmission, Cables, DOCSIS, LAN-WAN, VOD, Cable Television, Provisioning, Metro Ethernet, Internet Services, Wireless Networking, HFC, Wiring, Satellite Communications, Cable Modems, QoS, TCP/IP, Networking, Outside Plant, WiFi, Technical Support, Routing, SIP, Coax
Education
Heald College 1985 — 1986
Associate of Arts (A.A.), Accounting
EarthLink September 2015 - Present
Comcast July 2015 - September 2015
First Data Corporation January 2015 - June 2015
Cox Enterprises September 2013 - January 2015
Novo Nordisk April 2012 - September 2013
Bristol-Myers Squibb May 2011 - May 2012
BrightStaff June 2009 - May 2011
Source One Staffing November 2007 - June 2009
Direct Source Solutions August 2000 - December 2007
Rentokil North America - Initial Staffing December 1998 - August 2000
Skills
Sourcing, Internet Recruiting, Screening Resumes, Talent Acquisition, Strategic Sourcing, HRIS, Contract Recruitment, RPO, Permanent Placement, Corporate Recruiting, Project Management, Candidate Generation, Sales Process, Sales Effectiveness, BPO, Healthcare Information..., Full-cycle Recruiting, Global Sourcing, Candidate Development, Finance, IT Outsourcing, Candidate Assessment, HRO, Complex Sales, Diversity Recruitment, Miller Heiman, Salary Structures, RFP preparation, Customer Lifecycle..., Personnel Recruiting, Results Focused, Healthcare Staffing, Candidate Screening, MSP Advanced..., Pharmaceutical Sales..., Conceptual Sales, Entrepreneurial..., Financial Experience, Bid Process Management, Cross-group..., Yahoo Search, Proven Leadership Skills, Talent Mapping, Recruitment Operations, Sales Force..., Agency Recruiting, Pharmaceuticals, Clinical Affairs..., Recruitment Technology, Applicant Tracking...
Education
University of Tennessee-Knoxville - College of Business Administration 1991 — 1995
Bachelor's Degree, Business Administration
Acosta Sales & Marketing April 2015 - Present
Walmart August 2012 - Present
MarketStar May 1998 - January 2010
Kelly Services October 2009 - December 2009
Comcast July 2002 - March 2009
Skills
Telecommunications, VoIP, Sales, Customer Satisfaction, Cold Calling, Customer Service, Account Management, Team Leadership, Sales Management, Training, Team Building, New Business Development
Education
MPC 2012 — 2013
Business Administration and Management, General
Heald College 1996 — 1998
AAS, Computer Science
Comcast March 2009 - Present
Education
Harper College
Morton College
Triton College
Comcast June 2011 - Present
Comcast March 2010 - June 2011
Comcast May 2009 - March 2010
Comcast August 2006 - May 2009
Comcast October 2000 - August 2006
Comcast January 2000 - October 2000
Comcast June 1999 - January 2000
Comcast December 1998 - June 1999
Skills
Telephony, Troubleshooting, Management, Team Leadership, Training, Telecommunications, Team Building, Cross-functional Team..., Process Improvement, Customer Retention, IP, VoIP, Customer Experience
Education
Harper College 2011 — 2014
Associate's Degree, Business Administration and Management, General
Rocket Software April 2006 - Present
Examiner.com April 2006 - March 2015
Comcast 2005 - 2006
Skills
Editing, HTML, Content Management, Technical Writing, Social Media, Microsoft Office, Creative Writing, Web Content, Writing, Publications, Microsoft Word, Facebook, Research, Web Design, Public Speaking, Dreamweaver, DITA, Professional Writing, SEO, Digital Marketing, PTC Arbortext Editor, Translation, Adobe Acrobat, Marketing, Newsletters, Interviews, Blogging, Proofreading, Copy Editing, Technical Communication, Copywriting, Content Development, Online Help, Publishing, Enterprise Software, PowerPoint, Event Planning
Education
University of Massachusetts, Amherst 2001 — 2005
Bachelor of Arts (B.A.), English Language and Literature, Professional Writing and Technical Communication
The Brimmer and May School 1997 — 2001
Harvard Extension School
Some graduate coursework completed, Industrial and Organizational Psychology, A
Self January 2001 - Present
Comcast April 2011 - November 2012
Comcast Cable February 2009 - April 2011
Pella Window & Door Company of California, Inc., Livermore, CA August 2005 - February 2009
Pella Window & Door Company July 1996 - August 2005
Skills
Call Center, Process Improvement, Telecommunications, Budgets, Project Management, Vendor Management, Customer Service, Customer Satisfaction, Access, Visio, Outlook, Team Leadership, Microsoft Excel, Cross-functional Team..., PeopleSoft, Customer Retention, Sales, Microsoft Office, Coaching, Human Resources, Negotiation, Account Management, Insurance, Invoicing, Strategic Planning, Team Building, Call Centers, Sales Management, Salesforce.com, Contract Negotiation, Management, Contract Management
Education
Heald College-Hayward
Business Administration and Management, General, 4.0
Hi.Q - Health IQ January 2013 - Present
Google Inc. 2011 - 2012
Google Inc. (Acquired Like.com) 2010 - 2011
Like.com (Acquired by Google) 2008 - 2010
myTriggers.com 2007 - 2008
NexTag (majority share acquired by Providence Equity Partners) 2003 - 2007
America Online, Inc. 2001 - 2002
Veon, Inc. (Sold to Philips Digital Networks) 1999 - 2000
Comcast 1996 - 1999
Prodigy Communications 1995 - 1996
Skills
Strategic Planning, Thought Leadership, Product Marketing, Strategic Alliances, Product Management, Strategic Partnerships, Consulting, E-commerce, Business Development, Start-ups, Online Marketing, Strategy, New Business Development, Monetization, Advertising, Marketing, Management, Display Advertising, Sales, Leadership, Online Advertising, Customer Acquisition, SEM, Media Buying, Retail, Digital Marketing, Executive Management, Lead Generation, SaaS, Competitive Analysis, Mobile Marketing, Digital Strategy, Entrepreneurship, Analytics, Mobile Devices, Digital Media, Email Marketing, Web Analytics, SEO, PPC, Affiliate Marketing, Web Marketing, Mobile Applications, B2B Marketing, Social Media Marketing, Mobile Advertising, CRM, User Experience, Brand Development, Awesomeness
Education
Harvard Business School 1993 — 1995
MBA
University of Pennsylvania - The Wharton School 1988 — 1990
BS, Econ. (Finance)
Muskingum College 1986 — 1988
The Doon School 1980 — 1986
Comcast November 2009 - Present
Comcast August 2008 - July 2009
Comcast March 2008 - August 2008
Kit Moss Productions November 2005 - September 2007
Education
University of Illinois at Chicago 2002 — 2005
Bachelor's degree, Communications
Harper College 1996 — 2002
Associate's degree
Comcast January 2009 - Present
Skills
Metro Ethernet, VoIP, Telecommunications, MPLS, Sales, Ethernet, PRI, Managed Services, Fiber Optics, New Business Development, Salesforce.com, Solution Selling, SIP Trunking, Account Management, Lead Generation, Unified Communications, CRM, Direct Sales, Sales Process, Co-location, B2B, Cold Calling
Education
Northern Illinois University 2006 — 2008
Bachelor of Science in Marketing, Sales
Harper College 2004 — 2006
Associates in Arts, General Education
Comcast Cable July 2013 - Present
Comcast October 2010 - July 2013
Sprint November 2009 - October 2011
United States Marine Corps February 2005 - February 2011
Skills
Telecommunications, Military, Telephony, Retail Sales, Direct Sales, Customer Service, Customer Retention, Broadband, Call Centers
Education
Hawaii Pacific University 2003 — 2009
Bachelor of Applied Science (B.A.Sc.), Political Science and Government, 3.87 GPA
Hawaii Pacific University
Master of Arts (M.A.), Organizational Change, Still Attending
Towson University Honors College April 2014 - Present
Towson University Honors College May 2012 - Present
Morgan State University October 2008 - April 2012
Harford Community College 2006 - 2008
Comcast 2002 - 2005
US Airways 2000 - 2002
Penn State University 1999 - 2000
University of Maryland 1998 - 1999
Skills
Student Affairs, Higher Education, Community Outreach, Event Planning, Student Engagement, Leadership Development, Admissions, Program Development, Marketing, Editing, Recruiting, Program Management, Strategic Communications, Alumni Relations, Project Management, Strategic Planning, Writing, Technical Writing, Student Counseling, Academic Advising, Leadership, Research, International Education, Volunteer Management, Volunteer Recruiting, Student Development
Education
Penn State University
Master of Education, Counseling and Higher Education
Penn State University
Bachelor of Arts, Journalism
Harvard University
Certificate, Institute on College Admissions
NAFSA: Association of International Educators, Foundations of International Education
Certificate, Campus and Community Programming for Intercultural Learning
AttivaSoft April 2014 - Present
Modis, Government Services Group July 2012 - April 2014
AttivaSoft May 2009 - July 2012
Children's National Medical Center December 2007 - May 2009
ReliaTrust Technologies January 2007 - December 2007
Children's National Medical Center January 2003 - January 2007
Comcast December 2002 - January 2003
Heald College July 1995 - March 2002
Skills
Software Development, BMC Remedy, BMC IT Service..., BMC Service Request..., Troubleshooting, Crystal Reports, Information Technology, Incident Management, IT Service Management, Requirements Analysis, Operating Systems, Help Desk Support, Visio, Microsoft Office, Computer Hardware, Active Directory, Service Desk, ITIL, Software Documentation, System Administration, SharePoint, Database Admin, Spreadsheets, Business Services, CMDB, Software Installation, Integration, IT Management, Windows Server, Servers, IT Operations, Teamwork, Computer Maintenance, XP, Network Administration, Windows 7, Project Management, VMware, Microsoft Exchange, Disaster Recovery, Databases, Unix, Microsoft SQL Server, Enterprise Architecture, Windows XP, VMware ESX, Data Center, IT Strategy, Network Security, CA Unicenter Service...
Education
Heald College 1997 — 1998
AAS, Networking Technology
Heald College 1994 — 1995
AAS, Computer Business Administration
Comcast Cable May 2014 - Present
BH Design & Web January 2012 - Present
JWDA, Inc. September 2013 - May 2014
The Home Depot May 2011 - March 2013
Best Buy September 2010 - April 2011
Comcast January 2010 - September 2010
Skills
Illustrator, Photoshop, Graphic Design, CSS, Microsoft Office, Flash, Customer Service, HTML, Adobe Acrobat, InDesign, Dreamweaver, Adobe Creative Suite, PowerPoint, SEO, Web Design, Outlook, Microsoft Word, Microsoft Excel, Logo Design, Advertising, Layout, Sales, Mac, Digital Photography, WordPress, Illustration, Photography, Typography, XHTML
Education
Hennepin Technical College 2010 — 2013
AAS, Graphic Design
Hennepin Technical College 2010 — 2012
Associates, Graphic Design with Web Emphasis
ALLDATA November 2013 - Present
Comcast 2010 - 2013
Apple May 2008 - February 2009
Skills
Computer Hardware, Wireless Networking, Networking, Help Desk Support, Computer Repair, Computer Security, Wireless Security, Microsoft Excel, Microsoft Word, Computers, Command Prompt, Hardware Support, Telecommunications, Apple OS, Macintosh Applications, iTunes, Router Configuration, Cable Modems, Cable Television, VoIP
Education
OSC Computer Training 2013 — 2013
A+, Network +, MCTS, Certification Exams
Heald College 2005 — 2006
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Blackhawk Network September 2015 - Present
Blackhawk Network Inc. September 2012 - Present
Comcast March 1999 - April 2012
Skills
Windows XP, 7, MS Office 2010, 2007,..., Windows Active Directory, Cisco VPN, Verizon Wireless, RSA Secure, VZAccess Manger, Intel PROSet Wireless, Point SEC Security, MS Communicator 2005, Internet Explorer 8, 7,..., Mozilla Firefox 3.5, Remedy Acton Request..., Remote Desktop, Blackberry 8700C, 7280,..., Blackberry Jr...., Dell OptiPlex, Latitude, XP, Optiplex, Active Directory, Troubleshooting, BMC Remedy, VPN, Windows 7, Network Administration, Technical Support, Hardware, Laptops, Computer Hardware, Wireless, Telecommunications, Call Centers, VoIP, Service Now, Tidal Enterprise..., Infrastructure..., Intermapper Remote..., Cisco Technologies, Routers, Computer Network..., Networking, Telephony, Cabling, LAN-WAN, VMware, IP, Wireless Networking, Servers, Windows Server, Microsoft Exchange
Education
University of Colorado at Colorado Springs 2012 — 2015
Bachelor Of Science in Information Technology, Security Specialization, 3.82
Heald College-Hayward 1995 — 1996
Associate of Science (A.S.), Electronics and Computer Science
Livermore High School 1980 — 1982
Comcast February 2015 - Present
The Campaign Group, Inc. December 2011 - February 2015
The Campaign Group May 2009 - December 2011
WHYY March 2005 - April 2009
Hoeffel for Senate 2004 2003 - 2004
Sam Katz for Mayor 2003 2003 - 2003
CFS - The School at Church Farm 1997 - 2002
Skills
Web editing, Copywriting, Video Production, New Media, Strategic Communications, Editing, Media Relations, Non-profits, Research, Politics, Blogging, Social Media, Journalism, Public Policy, Content Strategy, Digital Media, Public Speaking, Web Editing, Social Networking, Social Media Marketing, Radio, Publicity, Public Relations, Press Releases, Online Marketing, Nonprofits, Newsletters, Marketing Strategy, Marketing Communications, Marketing, Facebook, Event Planning, Event Management, Digital Marketing, Crisis Communications, Corporate Communications, Copy Editing, Broadcast
Education
University of Pennsylvania - The Wharton School 2012 — 2014
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
Harvard University 1993 — 1997
AB, Government
St. Joseph's Prep 1989 — 1993
Comcast August 2010 - Present
Congressman Cardoza's Office June 2005 - July 2005
Education
Heald College 2009 — 2011
AAS, Medical Assisting
INTEGRATED TRAVEL SOLUTIONS TECHNOLOGY LLC November 2014 - Present
Taj Hotels Resorts and Palaces February 2014 - Present
INTEGRATED TRAVEL SOLUTIONS TECHNOLOGY LLC March 2014 - November 2014
Comcast January 2013 - December 2013
NBCUniversal, Inc. November 2011 - January 2012
GE May 2005 - 2011
Vivendi April 2001 - May 2004
Universal Studios January 2000 - March 2001
Hewlett-Packard February 1996 - December 1999
American Express Business Travel July 1989 - March 1996
Skills
Contract Negotiation, Strategic Sourcing, Procurement, Purchasing, Contract Management, Negotiation, Supply Management, Cross-functional Team..., Vendor Management, Global Sourcing, Strategic Planning, Travel Management, Pricing, Budgets, Strategy, Supply Chain, Leadership, Forecasting, Sourcing, New Business Development, Salesforce.com, Strategic Partnerships, Management, Process Improvement, Supply Chain Management, Change Management, Project Planning, Customer Satisfaction, Operations Management, Program Management, Entrepreneurship, Outsourcing, Hotels, Competitive Analysis, Business Development, Executive Management, Marketing, Start-ups, Business Strategy, Social Networking
Education
Harvard Business School 2001 — 2001
Seminar, Exective Education: Program on Negotiation
University of Delaware 1983 — 1985
Master's degree, International Relations and Affairs
University of Delaware 1978 — 1983
BA, International Relations
Comcast Business June 2012 - Present
Comcast May 2010 - March 2011
Comcast Cable August 2008 - January 2010
Comcast Cable December 2006 - August 2008
Consulting September 2001 - December 2006
ADC September 2000 - September 2001
MediaOne May 1998 - September 2000
MIDCOM Long Distance Services October 1997 - May 1998
Sprint PCS March 1996 - October 1997
Ameritech Cellular June 1992 - March 1996
Skills
Facilitators, Presentations, Analysis, Projects, Inter-personal, Visio, Telecommunications, Cross-functional Team..., Product Management, Wireless, Vendor Management, VoIP, Program Management, Project Management, Data Center, Ethernet, Switches, Network Engineering, Network Design, Strategy, Networking, Leadership, Telephony, Disaster Recovery, System Deployment, Management, Computer Network..., Software Documentation, Broadband, Process Improvement, Integration
Education
University of Notre Dame - Mendoza College of Business
Project Management
Harvard Business School
non-degree program, Enhancing Executive Influence
Yale University
non-degree program, The Visual Display of Quantitative Information
University of Michigan
non-degree program, Finance for the Non-Financial Manager
Ciena
Cray Supercomputer
System Administration
Lucent
Nortel
Florida Power and Light
Quality
MarryMoment November 2011 - Present
Los Altos-Mountain View Children's Corner July 2014 - Present
Los Altos-Mountain View Children's Corner October 2012 - June 2014
Tiny Prints September 2009 - January 2011
Comcast October 2008 - December 2009
Comcast November 2006 - October 2008
Microsoft 2005 - 2005
ABC Television April 2002 - July 2004
Marakon Associates 1999 - 2001
Skills
Entrepreneurship, Product Marketing, Strategy Development, Business Strategy, Strategic Planning, Competitive Analysis, E-commerce, Management Consulting, Product Planning, Strategy, Market Research, Analytics, Product Management, Start-ups, Strategic Partnerships, Financial Modeling, Marketing Strategy, Management
Education
Harvard Business School 2004 — 2006
MBA
Stanford University 1995 — 1999
Comcast September 2002 - Present
Accenture 1999 - 2002
Army National Guard December 1993 - April 2000
Andersen Consulting August 1997 - December 1999
The Philadelphia Coca-Cola Bottling Company January 1997 - July 1997
U.S. Department of State May 1996 - August 1996
United States Navy 1988 - 1993
Skills
VoIP, Telecommunications, Broadband, Vendor Management, Security, Wireless, Data Center, Integration, Management, Computer Network..., Network Design, IT Strategy, Unix, IP, Product Management, Network Architecture, Executive Management, Cloud Computing, TCP/IP, Network Engineering, Telephony, Switches, Cisco Technologies, Ethernet, Professional Services, System Deployment, Unified Communications, Routing, BGP, Networking, Firewalls, IT Operations, WAN, Network Security, Virtualization, MPLS, SIP, Juniper, System Architecture, Managed Services, Mobile Devices, Troubleshooting, Routers, Disaster Recovery, Metro Ethernet, ITIL, LAN-WAN, IPTV, IT Management, OSPF
Education
Rutgers University – Camden 1994 — 1997
BA, AS, Computer Science, Accounting
Hawaii Pacific University 1991 — 1993
AS, Automated Data Processing Technology
US Army Reserves January 2013 - Present
Integrity Process Serving August 2011 - Present
NCCT Inc November 2008 - May 2011
Comcast Cable 2006 - September 2008
Comcast 2004 - 2006
AT&T Local June 1999 - December 2004
AT&T 1989 - 1994
Skills
Service Operations, Integration, Product Management, Business Analysis, Business Process..., Customer Satisfaction, PMI, Team Leadership, Project Planning, Product Launch, Project Management, Project Delivery, Logistics Management, Leadership, Microsoft Office, New Business Development, Problem Solving, Customer Service, Training, VoIP, Wireless, Strategic Planning, Account Management, Performance Management, MS Project, Outsourcing, Business Process, Management, IPTV, Change Management, Business Intelligence, Customer Experience, Workforce Management, SDLC, VOD, Telephony, Operations Management, IVR, Team Building, Quality Assurance, Broadband, Forecasting, Project Portfolio..., Contract Negotiation, Analysis, Software Documentation
Education
University of Phoenix 2000 — 2002
MBA, Business Administration and Management, General
Steven's Institute of Technology 2000 — 2001
Master Certificate, Project Management
University of Tennessee-Knoxville - College of Business Administration 1988 — 1992
BS, Finance
Pacific Northwest Ballet March 2011 - Present
Comcast July 2005 - January 2011
Reid Middleton May 2000 - January 2005
Landau Associates May 1998 - May 2000
Gargoyle's Inc December 1997 - May 1998
Kapiolani Medical Center for Women & Children January 1991 - June 1997
Skills
Benefits Administration, Employee Relations, Employee Engagement, Performance Management, Organizational..., Talent Acquisition, Leave Administration, HR Project Management, HR Policies, Labor Relations, Onboarding, Talent Management, Human Resources, Succession Planning, Leadership, Management, Strategic Planning, Training, Deferred Compensation, Personnel Management, FMLA, Recruiting, Temporary Placement, Employee Benefits
Education
Hawaii Pacific University
Master of Arts, Human Resources Management
Logix Communications July 2011 - Present
Telwest February 2011 - July 2011
Comcast January 2009 - February 2011
Logix Communications August 2005 - December 2008
Birch Telecom March 2003 - June 2005
Skills
Managed Services, MPLS, Solution Selling, Telecommunications, Direct Sales, T1, Telephony, Co-location, PRI, VoIP, Unified Communications, DS3, Ethernet, Account Management, Hosted Services, Fiber Optics, Internet Services, Optical Fiber, Broadband, Sales Process, Wireless, SIP Trunking, WAN, IP, SIP
Education
National Institute of Technology, Livonia, MI 1985 — 1987
certification, Electronics
Henry Ford Community College 1984 — 1985
Guardian Protection Services May 2013 - Present
Comcast January 2011 - May 2013
Comcast January 2006 - December 2010
University of Phoenix 2006 - 2008
Alltel 2003 - 2006
Homeland Security 2002 - 2003
Skills
Broadband, Call Center, Cross-functional Team..., Contract Negotiation, Call Centers, Customer Experience, Customer Satisfaction, Direct Sales, Customer Retention, Ethernet, Leadership, IP, MPLS, Managed Services, Management, Operations Management, Process Improvement, Project Management, Solution Selling, Team Building, Wireless, VoIP, Vendor Management, Troubleshooting, Telephony, Telecommunications, Fiber Optics, Team Leadership, Account Management, Sales Management, Customer Service, Sales, Strategic Planning, Training
Education
Harvard Business School 2013 — 2013
Advanced Executive Program
Point Park University 2004 — 2005
MBA
LINQ Financial Group December 1998 - Present
MassMutual Financial Group 2007 - Present
Apollo Bank 2010 - Present
Comcast February 2006 - June 2014
Guardian Life Insurance May 1996 - November 1998
New York Mets June 1994 - January 1995
Skills
Strategic Financial..., Alternative Investments, Life Insurance, Securities, Competitive Analysis, Investments, Savings, Insurance, Employee Benefits, Baseball, Fixed Annuities, Deferred Compensation, Organizational..., Wealth, Leadership, Retirement, Sales, Small Business, Financial Advisory, Retirement Planning, Financial Planning, Disability Insurance, Finance, Financial Services, Management, Mutual Funds, Estate Planning, Long-term Care, Wealth Management, Strategic Planning, Series 7, Health Insurance, 401k, Financial Analysis
Education
Harvard University 1995 — 1996
Masters, Psychology
University of Miami 1991 — 1994
BBA, Management
University of Miami - School of Business 1991 — 1994
BBA, Buss Mgt
Comcast September 2008 - Present
Time Warner Cable February 2006 - September 2008
Adelphia Communications Inc 2001 - 2006
Bristol-Myers Squibb 2000 - 2001
Education
Henry Ford Community College
American University March 2013 - Present
University of the District of Columbia June 2008 - June 2010
Comcast December 2001 - February 2007
Education
Harvard Business School 1994 — 1996
United States Naval Academy 1983 — 1987
B,S,, Engineering
Comcast February 2001 - Present
Maclean Hunter 1986 - 1998
Skills
Budgets, Call Center, Call Centers, Cross-functional Team..., Operations Management, Telecommunications, Team Leadership, Team Building, Vendor Management, Process Improvement, Customer Satisfaction, Contract Negotiation, Leadership, Troubleshooting, Sales Operations, Forecasting, Account Management, Project Management, Program Management, Training, Management, Customer Service, Project Planning, Sales, Change Management, Strategic Planning, Cabling, Retail, Inventory Management, Sales Management, Networking, Process Scheduler, Business Planning, Contract Management, Coaching, Cold Calling, Direct Sales, New Business Development, Business Analysis, Microsoft Office, Negotiation, Solution Selling, Analysis, Marketing, Product Management, Product Development, Strategy, Time Management, Continuous Improvement
Education
Henry Ford Community College 1979 — 1983
Completely Made Up Company (CMUC) January 2008 - Present
AT&T December 2007 - January 2008
Comcast March 1999 - June 1999
Education
London Academy 2006 — 2009
Henderson State University 2000 — 2001
NONE, Everything
Comcast March 2001 - Present
MediaOne December 1998 - March 2001
New York Carpet World May 1996 - July 1997
U.S. Army July 1992 - May 1995
Skills
Legal Writing, Litigation, Corporate Law, Telecommunications, Contract Negotiation, Customer Service, Real Estate, Policy, Microsoft Excel, Legal Research, Negotiation, Training, Leadership, Employment Law, Risk Management, Government, Intellectual Property, Mediation, Contract Management, Analysis, Commercial Litigation, Corporate Governance, Legal Assistance, Licensing, Mergers & Acquisitions, PowerPoint, Private Investigations, Team Building, Legislative Relations, Dispute Resolution, Due Diligence, Outlook, Civil Litigation, Public Policy, Document Review, Microsoft Word, Management, Microsoft Office
Education
Madonna University 1997 — 1999
Bachelors of Social Science, Paralegal
Henry Ford Community College 1995 — 1997
Associate of Business, Paralegal Studies
Belilove Co Engineers May 2005 - Present
Comcast June 2004 - May 2005
Kmart September 2002 - October 2003
Education
University of Phoenix 2007 — 2009
BA, Busines Administration
Heald College 2003 — 2005
AA, Busines Admin / Business Accounting
Charter Communications April 2013 - Present
Cablevision June 2003 - April 2013
AT&T and AT&T Broadband 1996 - June 2003
Comcast 2002 - 2003
AT&T 1996 - 2001
AMS June 1994 - 1996
Skills
Telecommunications, Vendor Management, Call Center, Analytics, Process Improvement, Process Engineering, Operations Management, Strategic Planning, Program Management, Business Intelligence, Business Analysis, Change Management, Customer Experience, Cross-functional Team..., Contract Negotiation, Customer Satisfaction, Requirements Analysis, Business Strategy, Broadband, Management Consulting, Billing, Integration, Project Portfolio..., Business Process..., Management
Education
University of Rochester 1989 — 1994
BS, Electrical Engineering
Harvard Business School
Executive Education
New York University - Leonard N. Stern School of Business
Executive Education
Comcast February 2007 - Present
Navigator Telecommunications 2004 - February 2007
Snelling 2003 - 2004
Skills
Salesforce.com, Sales, Telecommunications, Telecommunications..., Cable Broadband, T1, POTS, Cable Modems, Cable Television, Digital Video, Cable Networks, Digital Cable, Outlook, PowerPoint, Typing, Interpersonal..., Business Networking, Writing, Competitive Analysis, Cold Calling, Building Relationships, Marketing, Online Research, Client Presentation, Sales Presentation..., Communication Skills, Spanish-speaking, Broadband, Account Management, Selling, Leadership, Customer Satisfaction, Solution Selling, Sales Operations, Sales Process, Managed Services, Sales Presentations, Customer Service, Strategic Planning, Sales Management, Team Building
Education
Hendrix College 1999 — 2003
Bachelors, Psychology
Comcast November 2002 - Present
Comcast North Central Division 1999 - Present
Skills
Troubleshooting, Customer Satisfaction, Call Center, Call Centers, Telecommunications, Customer Experience, Technical Support, Customer Service, Process Improvement, Windows 7, Networking, Team Leadership, XP, Service Delivery
Education
Highland Park High School 1994 — 1998
High School Diploma
Henry Ford Community College
Paralegal Studies
Comcast August 2013 - Present
Comcast Cable October 2004 - August 2013
AT&T Broadband June 1999 - February 2003
Comcast Cable May 1999 - February 2003
Skills
VoIP, Telephony, Telecommunications, Broadband, IP, Routers, Switches, Cisco Technologies, Network Design, Ethernet, Network Engineering, Computer Network..., Troubleshooting, Wireless, MPLS, Cabling, Call Centers, WAN, LAN-WAN, Fiber Optics
Education
University of Phoenix 2003 — 2005
Bachelor, Business
Harper College 1995 — 1999
Associate, Electronics Technology
TimeTrade Systems February 2015 - Present
Ektron October 2014 - December 2014
J-Pac Medical December 2013 - June 2014
MorphoTrust ™ USA January 2012 - December 2013
MorphoTrust USA May 2010 - January 2012
MorphoTrust USA December 2008 - May 2010
Comcast June 2006 - December 2008
Harvard University September 1999 - June 2006
Watermark Donut Company (Dunkin Donuts-34 locations) July 1996 - September 1999
Skills
Budgets, Financial Reporting, Financial Analysis, Finance, Forecasting, Accounting, Cost Accounting, Sarbanes-Oxley Act, Internal Controls, Variance Analysis, General Ledger, Account Reconciliation, Revenue Recognition
Education
Harvard University 2000 — 2003
Graduate, Finance & Control
University of Massachusetts Boston 1992 — 1996
Bachelor's Degree, Business/Managerial Economics
Boehringer Ingelheim February 2015 - Present
Pernix Therapeutics October 2009 - February 2015
Warner Chilcott January 2009 - March 2009
Comcast February 2008 - December 2008
Enterprise Rent-A-Car March 2002 - December 2007
Skills
Sales, Selling, Team Leadership, Pharmaceutical Sales, Selling Skills, B2B, Pharmaceutical Industry, Marketing Strategy, Sales Force Development, Customer Service
Education
Hendrix College 1999 — 2002
BA, Economics
Brown Mackie College 1997 — 1999
Associates, Business Management
Comcast Cable June 2000 - Present
Dundee Township Park District August 2013 - 2013
Comcast 2000 - 2013
Rolling Meadows Park District 2003 - 2006
Skills
Coaching, Training, Team Building, Workforce Management, Employee Relations, Customer Service, Human Resources, Performance Management, Recruiting, Process Improvement, Organizational..., Customer Retention, Time Management, Leadership
Education
Harper College
Northern Illinois University
Comcast Cable March 2013 - Present
Comcast April 2012 - March 2013
Skills
Microsoft Office, Customer Service, Cable Modems, Team Leadership, Outlook, HTML, Leadership, Telephony, Training, Troubleshooting
Education
Heald College-Stockton 2000 — 2003
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management
Aramark November 2014 - Present
Ascension Health (Dell Contractor) June 2013 - October 2014
Comcast May 2011 - February 2012
Frontline Communications February 2009 - May 2011
Network Express Inc. December 2006 - July 2009
Target October 2008 - November 2008
Papa Johns May 2004 - December 2007
Skills
Microsoft Certified..., CompTIA A+ Certification, Laptops, Customer Service, Telecommunications, Troubleshooting, Computer Hardware, Call Centers, Software Installation, Technical Support, Cabling, Windows 7, Networking, Routers, TCP/IP, IP, Computer Network..., Wireless Networking, Computer Repair, Operating Systems, Microsoft Certified..., Windows XP, Help Desk Support, Hardware, Active Directory, System Deployment, Printers, Computer Maintenance, Group Policy, Computer Security, Hardware Support, Workstations, Hardware Installation, Dell Computers, Citrix, Microsoft Certified..., VoIP, VMware, Windows Server
Education
Harper College 2008 — 2010
Aplied Science Associate's, Computer Forensics and Security
North Road Farm January 2004 - Present
MSPCA November 2001 - January 2003
Comcast April 1996 - March 1999
Skills
Customer Service, Microsoft Excel, Microsoft Word, Event Management, Customer Acquisition, Customer Retention, Pricing Strategy, New Business Development, Non-profits, Youth Development, Athletic Training, Horseback Riding, Fitness, Health, Brand Development, Budgeting, Team Building, Instructing, Leadership Development, Group Dynamics, Sports, Clubs, Confidence Building, Developmental..., Learning Disabilities, Child Development, Personal Development, Quicken, Marketing Strategy, Marketing Communications, Online Marketing, Competitive Analysis, Outdoor Recreation, Team Leadership, Teaching Adults, Website Development, Entrepreneurship, Equestrian
Education
Harvard University 1992 — 1996
Certificate of Special Studies, Administration and Management, General
University of New Hampshire 1975 — 1979
Bachelor's degree, Political Science and Government
Comcast 2011 - Present
Walgreens September 2011 - October 2011
Insight December 2010 - June 2011
Sony July 2006 - February 2008
Sony February 2005 - June 2006
Skills
Troubleshooting, VoIP, Technical Support, IP, Routers, Cabling, Telecommunications, Telephony
Education
Harper College 2004 — 2005
Some college, Computer Science
Loch Raven High School 1999 — 2003
High School Diploma, General Studies
Universal Pictures July 2015 - Present
Comcast NBC Universal June 2013 - June 2015
NBCUniversal, Inc. January 2015 - May 2015
Comcast August 2014 - January 2015
NBCUniversal, Inc. January 2014 - August 2014
Comcast June 2013 - January 2014
Goldman, Sachs & Co. 2012 - 2012
Citi Investment Banking 2011 - 2011
US Army - 1st HBCT 3rd Infantry Division June 2005 - October 2010
Skills
Financial Modeling, Corporate Finance, Financial Analysis, Government, Project Management, Training, Valuation, Investment Banking, Analysis, Public Speaking, Leadership, Strategy, Risk Management, Management, Project Planning, Management Consulting, Mergers & Acquisitions, Economics, Entrepreneurship, Program Management, Business Strategy, Strategic Planning, Data Analysis, Operations Management, Competitive Analysis, Team Leadership, Business Development, Cross-functional Team..., Leadership Development, Process Improvement, Analytics, Operational Planning, Security Clearance, Military, Organizational..., Due Diligence, Change Management, Start-ups, Venture Capital, Policy, Finance, Market Research, Team Building
Education
University of Pennsylvania - The Wharton School 2011 — 2013
Master of Business Administration, Finance
Harvard Kennedy School of Government 2010 — 2013
Master of Public Administration
United States Military Academy at West Point 2001 — 2005
B.S., Physics
Exclaim Promotions January 2012 - Present
Realty Executives Associates October 2011 - Present
Comcast October 2010 - April 2011
JCPenney August 2009 - October 2010
DJ's Country Cooking July 2008 - October 2009
Skills
Merchandising, Customer Service, Retail, Web Services, SEO
Education
University of Tennessee-Knoxville - College of Business Administration 2009 — 2012
Bachelor of Science, Business Administration - Marketing, 3.0
Walters State Community College 2007 — 2009
Associate of Science, Business Administration, 3.8
Comcast California Region July 2015 - Present
Comcast 2003 - July 2015
Security Alarm Finance 2001 - 2003
Vale Health Care 1998 - 2001
Skills
Call Center, Telecommunications, Customer Service, Networking, Program Management, Customer Satisfaction, Software Documentation, Workshop Facilitation, Training, Microsoft Office, Coaching, Team Building, Customer Retention, Team Leadership, Troubleshooting, Customer Experience, Leadership, Outlook, Conflict Resolution, Project Management, Call Centers, Telephony, Process Improvement, Vendor Management, Executive Relations, Executive Support, Social Media Marketing, Regulatory Affairs, Public Relations
Education
Heald College 1992 — 1993
Certificate, Accounting Technology/Technician and Bookkeeping
Lane Community College 1981 — 1982
Comcast February 2014 - October 2014
Comcast January 2013 - February 2014
Comcast April 2007 - January 2013
Comcast October 2006 - April 2007
Altig - American Income Life Insurance Company March 2005 - June 2006
Norfolk Southern Company January 2004 - May 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Benthic, Oracle SQL, SQL, Microsoft Publisher, Analysis, Access, Data Analysis, Training Delivery, Visio, Call Centers, Databases, Time Management, Vendor Management, Process Improvement, Customer Satisfaction, Analytics, Management
Education
Omnitech Institute 1998 — 1999
Certification, Microsoft Certified Professional Windows 2000
Herzing University-Atlanta 1996 — 1998
Associate's degree, Information Systems
The Record April 2015 - Present
The Record 2013 - April 2015
Comcast 2010 - 2012
Van Wart Construction July 2005 - July 2009
Van Wart Construction July 1997 - June 2005
Washington Mutual June 1996 - June 1997
Skills
Product Management, Management, Customer Service, Public Speaking, B2B, Leadership, Customer Retention, Training, Sales, Team Building, Staff Development, Event Planning
Education
Heald College 2010 — 2011
AAS, Business Administration
John Stanfield Catering July 2015 - Present
24 Hour Fitness July 2014 - June 2015
City Park, San Francisco Parking Inc. October 2011 - May 2014
Wells Fargo January 2010 - September 2011
Comcast July 2003 - January 2010
Skills
Sales, Customer Service, Banking, Customer Retention, Relationship Management, Cold Calling, Fitness Industry, Telecommunications, Healthcare Management
Education
Le Cordon Bleu College of Culinary Art-San Francisco 2015 — 2017
Associate’s Degree, Culinary Arts/Chef Training
Heald College-Concord 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences and Support Services
Contra Costa Auto Service August 2015 - Present
MILTS SERVICE GARAGE May 2015 - August 2015
Comcast October 2013 - August 2015
Contra Costa Auto Service May 2014 - December 2014
Crawford satellite & electronics January 2014 - May 2014
Quality Scales Unlimited August 2012 - August 2013
Bay Ship & Yacht September 2007 - July 2011
Bay Ship & Yacht 2005 - September 2007
Bay Ship & Yacht September 2002 - 2005
Skills
Management, Project Planning, Project Management, Leadership, Contract Management, Customer Satisfaction, Team Building, Sales, Customer Service, Budgets, Operations Management, Business Development, Sales Management, Microsoft Office, Purchasing, Time Management, Contract Negotiation, Engineering, Microsoft Excel, Marketing, Negotiation, Inventory Management, Team Leadership, Logistics, Microsoft Word, New Business Development, Process Improvement, Program Management, Direct Sales, Troubleshooting, Cross-functional Team..., Marketing Strategy, Event Management, Software Documentation, Access, Forecasting, Telecommunications, Manufacturing, Change Management, Business Strategy, Cold Calling, Website Development, Subcontracting, Subcontracts Management, Social Media, Social Networking, Social Media Marketing, Winworks AutoShop
Education
Heald College 2000 — 2001
Associates Degree
Guardsmark October 2012 - Present
Guardsmark October 2012 - Present
Target January 2008 - January 2012
Walgreens January 2007 - June 2008
Comcast January 2003 - January 2005
United States Marine Corps September 1999 - September 2003
Skills
Retail
Education
Metropolitan State University
A.A, Associate Arts/Criminal Justice
Hennepin Technical College
Fire Science
United States Marine Corp
Comcast April 2005 - Present
Education
Harper College
Toyota Technical Center February 2012 - Present
Ford Motor Company December 2006 - January 2009
Comcast July 2006 - March 2007
GM Powertrain January 2004 - March 2005
Yazaki North America November 2002 - January 2004
Masco Corporation August 1999 - August 2001
DHL Worldwide Express March 1999 - August 1999
GM Powertrain November 1995 - June 1998
Education
Henry Ford Community College 1987 — 1988
General Business / Liberal Arts
Comcast December 2008 - Present
Education
Las Positas College 2010 — 2016
Computer Science, 3.18
Heald College-Hayward 1993 — 1994
Associate's Degree, Electronics Technology, 2.98
Self-employed 2005 - Present
Comcast January 2001 - October 2005
AT&T July 1999 - December 2000
Education
Heald College-Concord 1995 — 1997
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
John F. Kennedy High 1989 — 1992
Comcast February 2011 - Present
Comcast May 2003 - February 2011
Comcast September 2000 - May 2003
City of Dearborn Heights September 1997 - September 2000
Skills
Broadband, Account Management, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Sales Operations, Salesforce.com, Team Building, Team Leadership, Telecommunications, Troubleshooting, VoIP, Wireless, Telephony, Leadership
Education
Henry Ford Community College 1996 — 1996
Mathematics and Computer Science
University of Detroit Mercy 1995 — 1996
Chemistry
Comcast August 2000 - Present
Hewlett-Packard/Agilent Technology/Lumileds March 1987 - 2000
Skills
Customer Service, Sales Management, Management, Telecommunications, Direct Sales, Marketing, Sales Operations, Leadership, Customer Satisfaction
Education
Heald College-Hayward 1998 — 2001
Certificate of completion information technology, Computer Systems Networking and Telecommunications, B
TESST College of Technology-Beltsville 1989 — 1992
Electronics Certificate, Troubleshooting, Digital Electronics, Tv/Radio repair, electronics communications, B+
Cross land high, Prince George's community College
California Employment Development Department May 2011 - Present
California Employment Development Department November 2005 - May 2011
Fry's Electronics January 2000 - December 2008
Comcast January 2004 - November 2005
Skills
Microsoft Office, Data Entry, Customer Service, Troubleshooting, Invoicing, Call Centers, Auditing, Account Reconciliation, Windows 7, Access, Computer Hardware, System Administration, Windows, Software Documentation, Outlook, Microsoft Excel, Microsoft Word, PowerPoint
Education
Heald College-Roseville 2002 — 2003
Associate of Arts and Sciences (AAS), Computer/Information Technology Administration and Management
Natomas High School 1996 — 1999
High School Diploma
Accounting, Customer Service, Sales May 2012 - Present
Comcast September 2003 - October 2011
Gateway January 2001 - August 2003
Gateway January 2000 - January 2001
Cambridge College January 1995 - January 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Quicken, QuickBooks, Droid, PC, Administrative..., Turbo Tax, TaxAct
Education
Hennepin Technical College 2008 — 2012
Accounting Technician, Accounting
Barnes Business College
Comast April 2012 - Present
Comcast February 2009 - April 2012
Education
Heald College-Stockton 2000 — 2003
Associate of Science (A.S.), Computer Science
W.O.M.A.N October 2012 - Present
SourceHOV Tax March 2013 - March 2013
D's House Of Sweets February 2012 - June 2012
Comcast 2012 - 2012
Skills
Cold Calling experience, A professional demeanor, Excellent Marketing..., Potential For Growth, Microsoft and Computer..., Enthusiasm, High Energy Level, Excellent Multi-tasking..., Professional telephone..., maintain a steady work...
Education
James Madison High School 2008 — 2012
Henry Ford Community College
Henry Ford Health System October 2014 - Present
City of Detroit April 2014 - Present
Comcast February 2012 - March 2014
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Customer Service, Customer Retention, Financial Accounting, Financial Services, Municipalities, Municipal Services, Retail Banking
Education
Henry Ford Community College