Comcast Company
Industry: Telecommunications company
DescriptionComcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. Owners: Roberts family (33% voting power) Headquarters: Philadelphia, Pennsylvania, United States CEO: Brian L. Roberts (Nov 2002–) Subsidiaries: Xfinity, Sky, NBC, NBCUniversal, Fandango, TV shows: Poker Night in America, Battle of the Fans, Political Update, Game of the Week, Free Stuff Did you know: Comcast is the second-largest multichannel video service provider in the US by total subscribers (22,121,000). wikipedia.org
Comcast List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Comcast. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Comcast Salaries. You can even request information on how much does Comcast pay if you want to. Learn about salaries, pros and cons of working for Comcast directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
17,688 Comcast employees in database. Find out everything there's to know about Comcast employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Comcast Employees
Novitas Solutions, Inc. December 2014 - Present
Comcast March 2011 - February 2014
Comcast February 2008 - March 2011
Skills
Telecommunications, Cross-functional Team..., Broadband, VoIP, Wireless, Telephony, Ethernet, Call Centers, Vendor Management, IP, Team Leadership, Customer Satisfaction, Call Center, Customer Retention, Process Improvement, Customer Experience, Troubleshooting, Fiber Optics, Team Building, Computer Network..., Cabling
Education
University of Phoenix
Bachelor of Business Administration (BBA)
Mercer University 1994 — 1995
Prime Therapeutics March 2014 - December 2014
Target September 2011 - January 2014
U.S. Bank 2005 - September 2011
U.S. Bank 2003 - 2005
Comcast 2002 - April 2003
KRS Computer & Business School, Bloomington, Minnesota 2001 - April 2002
Northwest Airlines April 1999 - October 2001
CNT November 1996 - April 1999
Actamed inc. August 1995 - November 1996
Skills
IT Operations, Requirements Analysis, SDLC, Vendor Management, Process Improvement, Program Management, Project Management, Business Intelligence, Business Analysis, Cross-functional Team..., Software Project..., Visio, Building Relationships, Business Process..., Agile Methodologies, Quality Management, Project Portfolio..., Scrum, Quality Assurance, Vendor Relationships, Agile Project Management, Capital Budgeting, Integration, Managing Project Budgets, Project Planning, Requirements Gathering, Strategy, Software Development...
Education
Metropolitan State University 1996 — 1998
Minnesota State University, Mankato 1990 — 1993
Bachelor of Arts (B.A.)
Mycom September 2013 - September 2013
Comcast July 2012 - September 2013
Unified Information TechnologySprint Nextel July 2007 - October 2010
Solutelia/Motorola February 2006 - March 2007
Motorola 2006 - 2007
Client Solve/Charter Communication October 2004 - February 2006
Advantage Professionals/Sprint - Truckstop October 2003 - October 2004
Qwest Communications May 2001 - September 2003
Qwest Communications May 2000 - May 2001
Qwest Communications October 1998 - September 1999
Skills
VoIP, Telecommunications, Infrastructure, Business Case, Wireless, Network Architecture, IT Management, Program Management, Cisco Technologies, WiFi, Project Management, Managed Services, Vendor Management, Networking, Strategic Partnerships, Cloud Computing, RF, IP, Data Center, Management, Integration, Network Design, Enterprise Software, Wireless Networking, Wireless Broadband, Vendor Relationships, Cellular Communications, Service Delivery..., Professional Services, LTE, Microwave Links, Cable Networks, Fiber Optic Technology, CDMA, 4G, Unified Communications, Strategic Communications, Solution Selling, Visio, Mobile Technology, Telephony, Business Analysis, MPLS, Human Computer..., PowerPoint, SharePoint, DOCSIS, IPTV, Cisco VoIP, Agile Methodologies
Education
Metropolitan State University of Denver 1991 — 1995
Bachelor of Science
Metropolitan State College
Bachelor of Science
Comcast January 2013 - Present
Comcast Cable May 2007 - October 2012
Skills
Telecommunications, VoIP, Customer Satisfaction, Wireless, Customer Experience, Customer Retention, Telephony, IP, Broadband, Vendor Management, Process Improvement, Team Leadership, Customer Service, Contact Center..., Contact Center..., Leadership Development, Billing Systems, Cable Television, Customer Support, Technical Support, Call Centers, Troubleshooting
Education
Metropolitan State University 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration
University of Wisconsin-River Falls 2004 — 2007
Science for Secondary Education
University of Minnesota-Twin Cities 2002 — 2004
Bachelor of Business Administration (B.B.A.), Electrical and Mechanical Engineering
Denver Health October 2014 - Present
Cerner Corporation January 2014 - September 2014
Event Management Systems by Dean Evans and Associates March 2013 - January 2014
Comcast April 2011 - August 2012
Comcast Business Class March 2007 - August 2012
Comcast February 2009 - March 2011
Communications Tech 3 March 2007 - February 2009
UPS July 2006 - March 2007
ELM Locating June 2005 - May 2006
Noodles & Company September 2000 - April 2005
Skills
Telecommunications, VoIP, Wireless, Managed Services, Program Management, Vendor Management, Project Management, IP, Call Center, Cross-functional Team..., Team Leadership, Telephony, MPLS, Business Analysis, Product Management, Call Centers, Management, Enterprise Software, Customer Service, Troubleshooting, Process Improvement, Instructional Design, Software Documentation
Education
Metropolitan State University of Denver 2007 — 2013
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Catholic Health Initiatives October 2014 - Present
Transamerica September 2014 - October 2014
DIRECTV June 2014 - September 2014
Level 3 Communications April 2012 - June 2013
Comcast December 2007 - April 2012
Comcast September 2006 - December 2007
Comcast November 2005 - September 2006
Skills
SEE RESUME FOR COMPLETE..., Data Analysis, Product Management, Process Improvement, Quality Assurance, Analysis, Coordination, Management, Telecommunications, Leadership, Troubleshooting, Technical Support, Customer Satisfaction, Networking, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Time Management, Wireless, Training, Cross-functional Team..., VOD, Telephony, Access, Customer Service, Data Entry, Coaching, IP, VoIP, SLA, Account Management, Billing, Remedy, Attention To Detail, Detail Orientation, Multitasker, Invoicing, BMC Remedy, SIP, Ethernet, Provisioning, Routers, Call Center, Call Centers
Education
Metropolitan State College of Denver 1996 — 2003
none
Comcast University
W3Schools
Comcast October 2011 - Present
Comcast Media Center January 2010 - September 2011
Comcast Media Center January 2008 - January 2010
Skills
Broadcast, Video, Telecommunications, Troubleshooting, Technical Support, Networking, Call Center, Salesforce.com, Wireless, VOD, Television, Digital Media, Program Management, Call Centers, Management, Project Management, Training, TCP/IP, Cable Television, Set Top Box
Education
Metropolitan State University of Denver 1993 — 1997
BA, Communications
Rosetta Stone August 2014 - Present
Flores Translation Services March 2013 - Present
karmaCRM August 2013 - July 2014
Rosetta Stone February 2011 - March 2013
Austin Market Research March 2009 - February 2011
Market Decisions Corporation April 2006 - November 2007
Comcast 2004 - 2004
First American Nationwide Documents 2003 - 2004
Qwest 2001 - 2002
United Membership Marketing Group 1999 - 2000
Skills
Salesforce.com, Webinars, Simultaneous..., Customer Service, Spanish, Training, Sales, Call Centers, Market Research, Management, Team Building, Quality Assurance, SaaS, Project Management, Multilingual, Social Media Marketing, Strategic Planning, Data Analysis, Technical Support, Account Management, Social Networking, Recruiting, WebEx, CRM, Program Management, Social Media, Microsoft Office, Customer Experience, Leadership, Nonprofits, Translation, Higher Education, Troubleshooting, Team Leadership, E-Learning, Marketing, Proposal Writing, Portuguese, B2B, Business Development, Strategy, Cold Calling, Strategic Partnerships, Analytics, Lead Generation, HTML, GIMP, Skitch, GoToMeeting, Operations
Education
Metropolitan State University of Denver 2002 — 2002
Modern Languages
The University of Texas at Austin 1991 — 1991
Russian & Soviet/East European Studies
McAllen Memorial High School
National CineMedia (NCM) October 2013 - April 2014
National CineMedia (NCM) February 2013 - October 2013
National CineMedia December 2009 - February 2013
Comcast June 1998 - October 2009
SC Promotion January 1995 - May 1998
Skills
Advertising, Digital Media, Telecommunications, Sales, Broadcast, Integrated Marketing, Strategic Partnerships, Strategy, Trade Shows, New Media, Event Management, Television, Media Relations, Video, Event Planning, Radio, Entertainment, Marketing Communications, Marketing, Account Management, Marketing Strategy, Online Advertising, Social Media, Social Media Marketing
Education
Metropolitan State University of Denver 1992 — 1995
BA, Broadcasting and Public Relations
Comcast July 2015 - Present
Skills
Consumer Electronics, Product Management, Home Theater, Electronics, Product Marketing, Cross-functional Team..., Product Launch, Product Development, Multi-channel Marketing, Competitive Analysis, Troubleshooting, Account Management, Forecasting, Go-to-market Strategy, Process Improvement, Product Lifecycle..., Product Planning, Sales Operations, Team Leadership, Vendor Management, Mobile Devices
Education
Mercer County Community College
United Rentals Inc. October 2013 - Present
United Rentals Inc. April 2013 - October 2013
Comcast May 2011 - April 2013
Comcast July 2010 - May 2011
The Kyle Group August 2007 - July 2010
Aflac November 2008 - January 2010
Build Your Fence Company March 2006 - August 2007
Skills
Sales, Retention Strategies, Management, Leadership, CRM, Marketing, Sales Process, Training, Customer Satisfaction, Selling, Customer Retention, Account Management, Cold Calling, Budgets, Customer Service, Direct Sales, Sales Management, Sales Operations, Time Management
Education
Metropolitan State University of Denver 2008 — 2010
Bachelor's degree, Marketing
Arvada West High School 1997 — 2001
Wells Fargo September 2013 - Present
TEKsystems September 2012 - September 2013
Brighter Lights, LLC April 2012 - September 2012
Comcast Cable March 2011 - April 2012
Comcast February 2011 - February 2011
VerizonBusiness July 2010 - December 2010
tw telecom, inc. March 2010 - July 2010
Verizon Business May 2007 - June 2009
Allied Telesis March 2004 - March 2007
Malta32 Enterprises, Inc. January 2003 - March 2004
Skills
Telecommunications, Integration, VoIP, Requirements Analysis, Software Project..., Management, Systems Analysis, Visio, Quality Assurance, HTML, Analysis, Business Analysis, Databases, IP, SDLC, Solution Architecture, PMP, Training, IT Management, Program Management, ERP, Data Warehousing, MS Project, Vendor Management, Cloud Computing, Business Intelligence, Quality Center, Project Management, Unix, Software Development, Wireless, Oracle, Agile Methodologies, Data Center, PMO, Testing, SQL, Software Documentation
Education
Metropolitan State College of Denver
BS
Comcast 2013 - Present
Comcast 2011 - 2013
Comcast 2004 - 2011
Comcast 2002 - 2004
Innuity, Inc. 2000 - 2002
Skills
Leadership, Leadership Development, Call Centers, Customer Retention, Customer Experience, Customer Satisfaction, Call Center, Telecommunications, Workforce Management, Vendor Management, Customer Service, Sales Management, Team Leadership, Broadband, Telephony, Team Building, VoIP, Performance Management, Call Center Development, Direct Sales, Temporary Placement, Cross-functional Team..., Process Improvement, Culture Change, Loyalty Programs, Employee Engagement
Education
Metropolitan State University
Bachelor of Science (B.S.), Business Admininstration, Management, & Human Resources Management
First Data Corporation March 2014 - Present
Verizon June 2012 - March 2014
Comcast January 2004 - February 2012
Comcast January 2000 - January 2004
Comcast January 1994 - January 2000
Skills
Avaya, IVR, Workforce Management, Asterisk, Visio, SQL, Operating Systems, SharePoint, XP, CMS, MS Project, HTML, Software, CSS, PHP, Call Centers, Avaya Technologies, Process Improvement, Management, System Deployment, SDLC, Leadership, Help Desk Support, Telecommunications, Project Management, Windows XP, Microsoft Project, Team Leadership
Education
Mercer University
Bachelor of Science, Information Systems
Reinhardt University
Master of Business Administration (MBA), Business, 3.9
University of Georgia - Terry College of Business
Masters, Information Technology, 3.59
Comcast December 2012 - Present
Comcast 2005 - 2011
Quarry Technologies 2000 - 2001
Lucent Technologies 1996 - 1999
AT&T Bell Laboratories 1980 - 1996
Skills
Customer Service, Integrated Circuit..., Electronic Circuit..., Technical Writing, System Testing, Regression Testing, Test Cases, Test Planning, Design Verification..., Sales Presentations, Customer Satisfaction, Value Based Selling, Visio, Synopsys tools, VHDL, Verilog, Design for Manufacturing, Digital Circuit Design, Selling Businesses, Microsoft Word, Microsoft Excel, Strategic Consulting, Residential Services, Sales Rep Training, Circuit Testing, CRM
Education
Merrimack College
Bachelor's degree, Electrical Engineering
Franklin Institute of Boston
Associate's degree, Electronics Engineering Technology
BCD Travel May 2014 - Present
SunTrust Bank October 2010 - May 2014
WorldPay 2008 - 2010
Comcast August 2005 - January 2008
Skills
Leadership, Process Improvement, Training, Banking, Call Centers, Operations Management, Performance Management, Team Leadership, Customer Service, Risk Management, Credit, Retail Banking, Vendor Management, Financial Analysis, Workforce Management, Management
Education
Mercer University
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Comcast October 2014 - Present
Comcast October 2011 - October 2014
Action for Results, Inc. July 2006 - June 2011
Asian Center of Merrimack Valley 2004 - 2006
Skills
PowerPoint, Microsoft Office, Outlook, Access, Fundraising, Event Planning, Word, Customer Service, Administrative Support, Event Management, Excel, Editing, Planning, Teamwork, Coordination, Newsletters, Internal Communications, Administrative..., Project Planning, Microsoft Excel, Microsoft Word, Time Management, Leadership, Leadership Development, Program Management
Education
HHS
Merrimack College
Northern Essex Community College
Associates
Comcast January 2015 - July 2015
Adecco Staffing, USA March 2014 - April 2014
Godiva Chocolatier October 2013 - March 2014
Lender Processing Services, Inc. (LPS) July 2010 - March 2013
Skills
Customer Service, Bankruptcy, Retail Sales, Accounts Receivable, Foreclosures, Management, Sales, Microsoft Word, Microsoft Excel, Data Entry, Teamwork, Finance, Retail, Receptionist Duties, Telephone Skills, Microsoft Office, PowerPoint, Outlook, Time Management, Accounting, Credit, Filing, Human Resources, Leadership, Invoicing, Interviews
Education
Metropolitan State University 2015 — 2016
Business Degree, Business Management, Management
Saint Paul College-A Community and Technical College 2013 — 2014
Associate's degree, Business Administration and Management, General
WuXi AppTec January 2014 - Present
SharedXpertise (CR Magazine & HRO Today) January 2013 - July 2013
Avalon Carpet Tile and Flooring November 2011 - December 2012
SCA Americas December 2006 - December 2007
Kiplinger Washington Editors January 2006 - November 2006
Ruder Finn January 2005 - January 2006
Comcast January 2003 - January 2004
The Pew Charitable Trusts January 2001 - January 2002
Lippincott Williams and Wilkins January 1999 - January 2001
Skills
Event Planning, Management, Budgets, Event Management, Process Scheduler, Social Media, Editing, Microsoft Office, Microsoft Word, Nonprofits, Sales, Travel Planning, Outlook, Newsletters, Project Planning, Scheduling, CRM, Adobe Acrobat, Travel Management, Catering
Education
Messiah College 1993 — 1997
Sociology
Self Employed October 2010 - December 2014
Christensen Media Group September 2007 - August 2010
BBL/CMG/Comcast 1997 - 2010
Iconvention/Broadband Logic, LLC February 2000 - August 2007
Iconvention LLC February 2000 - August 2007
Comcast March 1997 - November 1999
Skills
Video, Video Production, Final Cut Pro, E-commerce, Broadcast, Television, After Effects, Avid, Editing, Photoshop, Producing, Social Media, Management, Directing, Sound, Training, Non-linear Editing, Lighting, DVD authoring, Sales
Education
Merritt College 1985 — 1989
Yes, Journalism
Merritt College
Journalism, Broadcast Media
Comcast February 2010 - Present
Comcast January 2010 - Present
Coffee Guys November 2008 - January 2010
Coffee Guys November 2008 - January 2010
coffee guys 2008 - 2010
Coffee Guys November 2008 - October 2009
Gold Cup Coffee September 2004 - June 2008
Gold Cup Coffee September 2004 - June 2008
Gold Cup Coffee September 2004 - June 2008
Gorden food service November 2001 - September 2004
Education
Metropolitan College of New York 1972 — 1975
assoc., criminal justice
John Jay college of Justice
John Jay college of Justice
John Jay college of Justice
Saint Helena high school
Saint Helena high school
Saint Helena high school
St Gregory the great
President, 68
St Gregory the great
President, 68
St Gregory the great
President, 68
Comcast October 2014 - Present
Comverse May 2006 - September 2014
Comverse 1999 - 2010
Starhome June 1999 - April 2006
Skills
Telecommunications, Wireless, Mobile Devices, SS7, Pre-sales, VAS, VoIP, IP, BSS, TCP/IP, Linux, Integration, Product Management, Go-to-market Strategy, Program Management, Cellular Communications, GSM, SMS, Software Project...
Education
New York University - Polytechnic School of Engineering 2004 — 2006
M.Sc, Management of Technology
Mercy College
BSc, Computer Science
American Water October 2013 - Present
BAYADA Home Health Care November 2010 - June 2013
Comcast July 2003 - December 2007
Focal Communications (Currently Level 3) 1999 - 2002
Sprint 1997 - 1998
Unilever 1990 - 1996
Skills
Team Building, Telecommunications, Vendor Management, Process Improvement, Leadership, Project Management, Call Centers, Troubleshooting, Management, Program Management, System Administration, Business Analysis, Training, Certificate of..., Certificate of..., WICT (Women in Cable..., Non-profit Volunteering
Education
BCC
Business Administration
BCIT
Computer Technology
Mercer County Community College
Business Organization & Management
Rancocas Valley Regional HS
Diploma, Business Administration
Comcast August 2012 - Present
Comcast February 2009 - August 2012
Comcast September 2007 - February 2009
Comcast February 2004 - August 2007
Independence Investments May 2001 - January 2003
Skills
Forecasting, Cross-functional Team..., Financial Modeling, Financial Analysis, Process Improvement, Capital Budgeting, Business Analysis, Call Center, Microsoft Excel, Management, Team Building, Operations Management, Project Management, Budgeting, Essbase, Oracle
Education
Merrimack College 1997 — 2001
Bachelor of Science (BS), Finance
Comcast February 2000 - Present
Essex County Gas Company 1992 - 1999
Kellogg Sales Company 1981 - 1992
Skills
Sales, Contract Negotiation, Sales Management, Cold Calling, Account Management, Forecasting, Qualifying Prospects, Outside Sales, Direct Sales, New Business Development, Sales Operations, Team Building, Salesforce.com, Marketing, Sales Process, Leadership, Management
Education
Merrimack College
BA, Political Science
Old Dutch Foods September 2014 - Present
Comcast August 2011 - September 2014
Wells Fargo August 2010 - May 2011
RMR Services September 2009 - January 2010
IKON August 2006 - January 2010
Skills
Data Entry, Invoicing, Microsoft Office, Outlook, Event Planning, Human Resources, Microsoft Word, Team Building, Sales, Customer Retention, Customer Service
Education
Metropolitan State University
Bachelor of Science, Business Administration
Minneapolis Community College
Associate of Science, Business Office Administration
ShopHQ (formerly ShopNBC) April 2013 - Present
Fresh Seasons Market January 2010 - July 2013
Comcast January 2012 - March 2013
Norman Noun & Associates January 1998 - January 1999
Gloria Jean's Coffee January 1992 - January 1999
Len Busch Roses January 1983 - January 1987
Skills
POS, Data Entry, Driving Results, Time Management, Merchandise Planning, Associate Development, Cash Handling Experience, New Store Openings, Teamwork, Sales Management, Multi-unit, Window Displays, Management, Inventory, Team Building, Outlook, Customer Service, Customer Retention, Customer Experience, Customer Oriented, Employee Relations, Employee Management, Employee Training, Floral Design, wholesale sales, Sales Operations, Wholesale, Training, Sales, Marketing, Event Planning, Leadership, Customer Satisfaction
Education
Metropolitan State University 2000 — 2004
BS, Counseling
University of Minnesota-Duluth
Psychology
Skillsoft January 2012 - Present
Kronos October 2009 - October 2011
Kronos October 2007 - October 2009
TSD November 2006 - October 2007
Monster Worldwide June 2005 - November 2006
Charter Communications December 2004 - June 2005
Enterasys August 2004 - December 2004
Imceda Software February 2004 - August 2004
Comcast June 1998 - February 2004
Market Basket March 1992 - June 1998
Skills
Salesforce.com, Sales, New Business Development, Consultative Selling..., Customer Retention, Customer Service, HRIS, E-Learning, Prospect Research, Account Expansion, Microsoft Office, Cold Calling, Lead Generation, Closing Deals, Trade Shows, Presentations, Customer Satisfaction, coaching, Mentoring, Workforce Management, Software Industry, Strategic Prospecting, Sales Management, Enterprise Software, Sales Process, Selling, Coaching, SaaS, Management, Sales Operations, Strategy, Direct Sales, Training, Solution Selling, Deal Closure, Strategic Partnerships, Call Centers
Education
Merrimack College 1994 — 1998
Bachelors, English
Academy of Notre Dame 1990 — 1994
Comcast Cable August 2015 - Present
Comcast Business March 2014 - August 2015
Comcast June 2012 - March 2014
tasteroom.com July 2010 - February 2014
Comcast Cable August 2009 - June 2012
Top Quality E-Marketing January 2011 - August 2011
Rosenberry Financial Partners, LLC March 2007 - August 2009
Woodbury Financial March 2007 - August 2009
Diversified Financial Concepts April 2005 - March 2007
Integrated Services, Inc. June 1997 - April 2005
Skills
Sales, Wine, Direct Sales, Sales Management, Time Management, Management, Leadership, Marketing Strategy, Recruiting, Coaching, Strategic Planning, Training, Team Leadership, Leadership Development, Cross-functional Team..., Team Mentoring, Personality Assessment, Team Building, Sales Management..., Commercial Sales, Mentoring, Social Media Marketing, Event Management, Brand Development, Customer Service, Marketing, Social Media, Account Management
Education
Messiah College 1992 — 1996
BA, Psychology
Comcast Cable February 2009 - Present
Comcast April 2004 - February 2009
Education
Southern New Hampshire University 1988 — 1992
MBA, Business Administration
Merrimack College 1982 — 1988
BS, Business Administration
Prince Telecom December 1993 - May 2008
Time Warner Cable December 1986 - December 1993
Comcast December 1983 - December 1986
US Army May 1977 - November 1983
Education
Mercer County Community College 2003 — 2008
A.A.S., Network Engineering Technology
Cortado AG November 2014 - Present
Integra March 2014 - August 2014
Comcast December 2012 - June 2013
Comcast June 2012 - December 2012
Jones International University March 2011 - June 2012
ADT Security Services October 2009 - September 2010
Globus- Worldwide February 2007 - January 2009
Pamtours International April 1994 - April 1996
Skills
Closer, Competitve, Hunter, Leadership skills, Enterprise Account..., Business to Business..., Enterprise Mobility..., Mobile Device Management, Mobile Application..., SaaS, Enterprise level IT..., Cortado Corporate Server, Consultative Sales..., Solution Selling, Business Relationship..., Sales Presentations, WebEx, Webinars, Trade Shows, Networking, Business Development, Territory Management, New Market Expansion, Account Management, LATAM-South American..., Fully bilingual in..., Outside Sales, Inside Sales, Strategic Partnerships, Sales Artist training, Virtual Office, Salesforce.com
Education
Metropolitan State University of Denver 1990 — 1994
Business Administration and Management, General
Langdon Consulting 2006 - Present
AirCare Labs September 2013 - April 2015
The Naugle Group August 2007 - January 2011
oobgolf.com August 2006 - January 2011
KJE Holdings 2011 - 2011
thinjoy.com August 2007 - May 2010
Universal Mind 2006 - 2008
Brightcove January 2005 - December 2006
Webfulcrum 2004 - June 2006
Comcast 2002 - 2004
Skills
Flex, JavaScript, ActionScript, Web Applications, PHP, AJAX, Java, Objective-C, Databases, C#, Flash, Android Development, Agile Methodologies, MySQL, Mobile Applications, Software Development, APIs, Web Development, jQuery, XML, Design Patterns, HTML, REST, Architecture, Ruby, CSS, User Interface, Android, HTML 5, Eclipse, JSON, iOS development, iPhone, MongoDB, PostgreSQL, Swift
Education
Messiah College 1997 — 2001
BA, Computer Science
DentaQuest December 2014 - Present
DentaQuest May 2012 - Present
The Hanover Insurance Group September 2009 - September 2011
Comcast May 2008 - September 2009
The Hanover Insurance Group June 1999 - May 2008
Harvard Pilgrim Health Care January 1990 - June 1999
Skills
ITIL, Operational Excellence, Customer Service, Call Center, Talent Management, Succession Planning, IT Service Management, Performance Management, Change Management, Coaching, Leadership Development, Customer Relations, Employee Engagement, Organizational..., Talent Acquisition, Customer Satisfaction, Six Sigma, Incident Management, Service Management, Service Desk, IT Governance, Organizational Design, Organizational..., Compensation, IT Operations, Problem Solving, CMMI, Service Delivery, Budgeting, ACD, IT Management, Operations Management, SLA, Hiring, Vendor Management, Metrics, Outsourcing, Mentoring, Budgets, Process Improvement, Call Centers, Project Management, Business Analysis, Enterprise Software, Data Center, Business Process..., PMO, Project Planning, Insurance, Team Management
Education
Merrimack College
Business Administration
Methuen High School
Northern Essex Community College
Respiratory Therapy
University of Lowell
Health Care Administration
University of Phoenix
Business Administration
Comcast July 2014 - Present
Comcast June 2009 - Present
Comcast June 2005 - June 2009
Comcast December 2001 - June 2005
Immedient March 2000 - December 2001
Arthur Andersen August 1997 - February 2000
US Army 1994 - 1997
Skills
Integration, Perl, XML, Testing, Web Services, Java, Subversion, Databases, Oracle, Telecommunications, Tomcat, Requirements Analysis
Education
University of Colorado Denver 2003 — 2004
MIS, Business, Software
Metropolitan State University of Denver 2000 — 2003
CIS, Business, Software
University of South Florida 1998 — 2000
State College of Florida-Manatee-Sarasota 1997 — 2000
Sykes June 2014 - Present
Comcast April 2011 - 2014
Comcast April 2008 - April 2011
Comcast August 2000 - April 2008
Comcast September 1995 - July 2000
Western Geophysical 1992 - 1993
Skills
Virtualization, Emerging Technologies, Contract Management, Disaster Recovery, Data Center, Vendor Management, Cloud Computing, IT Operations, VMware, Telecommunications, Storage, Managed Services, VoIP, Integration, SaaS, Cisco Technologies, IT Management, Security, ITIL, Servers, Enterprise Software, Leadership, Switches, Project Management, Management, IP, Network Design, WAN, Information Technology, Infrastructure, Business Process, Networking, System Deployment, IT Strategy, SAN, IT Service Management, Unix, Troubleshooting, Storage Area Networks, Professional Services
Education
Regis University 2011 — 2016
Master's of Business Administration, Management - Expected completion 2016
University of Colorado at Denver 1997 — 1997
Certificate in Networking, Networking
Metropolitan State University of Denver 1990 — 1993
Computer Information Systems and Management Science, CIS
Otero Junior College 1988 — 1990
Associates Degree, Business
Comcast November 1999 - January 2010
US Watts/Capsule Communications 1993 - 1999
Skills
Call Centers
Education
Mercyhurst University
Time Warner Cable August 2009 - Present
Comcast Cable November 2008 - Present
Comcast 1997 - Present
AT&T Broadband 1997 - Present
Comcast Cable Communications November 2008 - August 2009
Comcast Cable Communications January 1998 - January 2009
Comcast Cable Communications May 2007 - November 2008
National Customer Operations August 2005 - May 2007
Comcast Cable Communications February 2004 - August 2005
Comcast Cable Communications November 2002 - February 2004
Education
Metropolitan State University of Denver
Criminal Justice Criminology
Regis University
Business Administration/Finance
Comcast September 2015 - Present
DIRECTV April 2015 - August 2015
Minneapolis Community and Technical College January 2013 - November 2014
City of Minneapolis June 2010 - August 2012
Skills
Office Support, Microsoft Word, Microsoft Excel, Typing, Filing, Photoshop, Photocopier, Updating, Data Recovery, Records, PowerPoint, Data Entry, Answering Phones, Multitasking Skills, Customer Service, Nonprofits
Education
Metropolitan State University
Bachelor of Arts (B.A.), Business Administration and Management, General
Barr Engineering Co. July 2015 - Present
McKesson July 2013 - August 2015
Comcast February 2012 - July 2013
Condor Corporation November 2010 - September 2011
OfficeMax September 2005 - December 2010
Skills
Microsoft Word, Microsoft Excel, Office Administration, Sales, Customer Retention, Customer Satisfaction, Customer Experience, Sales Process, Sales Operations, Account Management, Retail, Time Management, Training, Customer Service, Microsoft Office
Education
Metropolitan State University 2012 — 2015
Bachelor’s Degree, Human Resource Management
Metropolitan State University 2012 — 2015
Bachelor’s Degree, Business Administration
City of Somerville August 2009 - Present
DPC May 2006 - May 2009
Comcast September 2005 - May 2006
The Mobile Solution March 2002 - July 2005
Custom Wireless December 2000 - March 2002
Skills
Strategic Planning, Leadership, Management, Team Building, Program Management, Training, Team Leadership, Customer Service, Project Management, Negotiation, Public Speaking, Budgets, Analysis, Policy, Social Media, Data Analysis, Change Management, Public Relations, CRM, Microsoft Office, Government, Strategy
Education
Merrimack College 1997 — 2001
B.S., Management and Marketing
Volunteers of America-Texas June 2013 - Present
Comcast December 2011 - June 2013
Comcast April 2011 - December 2011
Cherry Creek Schools August 2007 - April 2010
Skills
Payroll, Customer Service, Auditing, Invoicing, Microsoft Excel, SAP, OBIEE, Employee Relations, Human Resources, Training, Microsoft Office, Reporting & Analysis, Outlook, Ad Hoc Reporting, Pivot Tables, Vlookup, Analysis, New Hire Orientations, HRIS, Microsoft Word, Management, Account Reconciliation, Recruiting, Applicant Tracking..., Talent Acquisition
Education
Metropolitan State College of Denver
The University of Texas at Arlington
Comcast September 2015 - Present
The BOSS Group April 2014 - September 2015
Linda Daniels Design 2002 - September 2015
The BOSS Group March 2011 - April 2014
Philadelphia University 2012 - 2014
Montgomery County Community College 2002 - 2013
Thomas J. Paul, Inc. 2000 - 2009
Chase Kettering 1998 - 2000
Thomas J. Paul, Inc. 1995 - 1998
Skills
Creative Direction, Web Design, User Experience, Graphic Design, Adobe Creative Suite, Instructional Design, User Interface Design, E-Learning, Interaction Design, Higher Education, Training, Graphics, Digital Media, Public Speaking, Branding & Identity, Strategy, Web Development, Leadership, Art, Design Thinking, Entrepreneurship, User Experience Design, Organizational Design &..., Talent Management, Wireframing &..., HTML & CSS
Education
Temple University 2009 — 2010
B.A. Adult Organizational Development (AOD), College of Education
Mercer County Community College
A.A.A. & A.A.S, Advertising & Fine Art
Itsarkeedah.com December 2009 - Present
ChickAutoTips.com March 2014 - Present
Examiner.com March 2012 - Present
Comcast March 2011 - September 2013
Comcast Cable- Chamblee December 2008 - March 2011
Comcast Cable January 2008 - December 2008
Comcast Cable March 2007 - January 2008
Cingular Wireless November 2006 - March 2007
Skills
FrontPage, Microsoft Windows 98, Access, Word, Troubleshooting, Microsoft Word, Technical Support, Microsoft Excel, Microsoft Office, IP, Customer Satisfaction, Call Centers, Time Management, Networking, Team Building, Leadership, Visio, Windows, Training
Education
Mercer University 2002 — 2005
Information Technology, 2005
Atlanta Metropolitan College 2001 — 2002
Pre-Engineering Technology, Engineering
North Atlanta High School 1996 — 2000
Diploma, International/Global Studies
ClickFox December 2013 - Present
BOSS SOFTWARE June 2012 - November 2013
Barnes & Noble February 2008 - November 2010
Comcast January 2007 - September 2007
United States Marine Corps August 2001 - August 2006
Skills
JavaScript, Python, Shell Scripting, SQL, XML, Unix, PostgreSQL, Student Organizations, HTML, Project Planning, CSS, Database Design, Oracle Forms, Java, Computer Information..., Organizational..., Visual Basic, C#, Non-profits, Web Development, Project Management, Product Management, PHP, PL/SQL, Program Management, Customer Service, Agile Project Management, Process Analysis, Nonprofits, Team Leadership, Integration, Leadership
Education
Metropolitan State University of Denver 2010 — 2013
B.S. Computer Information Systems, Business, 3.43
Fluid Interiors (Office Furniture, Architectural Interiors, Facility Services) May 2015 - Present
Comcast 2012 - 2012
Verizon Wireless 2007 - 2012
Verizon Wireless 2005 - 2007
Skills
Communication, Computer Proficiency, Microsoft Excel, Microsoft Office, Sales Marketing skills, Customer Service..., Data Analysis, SharePoint..., Global Human Resources...
Education
Metropolitan State University 2007 — 2014
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General
Montgomery College
Associate of Science (A.S.), Human Resources Management/Personnel Administration, General
Comcast August 2014 - Present
Clear Business January 2007 - Present
Valdosta City Schools January 2007 - August 2014
Valdosta State University August 2002 - January 2007
Skills
Photoshop, Videography, Final Cut Studio, Troubleshooting, Network+, Software Documentation, Dell Computers, Networking, Apple Support, Studio Photography, Servers, Web Pages, Cloud Computing, Social Networking, Printers, Video Editing, Laptops, Computer Hardware, LAN-WAN, Adobe, Dell Certified, AWS, Amazon S3, Amazon EC2, Cisco UCS, vCenter Server, VMware, VMware ESX, NetApp, Virtualization, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Social Media, Social Media Marketing, Leadership, Public Speaking
Education
Valdosta State University 2003 — 2006
Computer Science & History
Mercer University 2000 — 2002
Computer Technology/Computer Systems Technology
HP Software March 2012 - Present
Staples June 2010 - March 2012
Comcast January 2008 - June 2009
T-Mobile March 2005 - October 2007
Sprint Nextel October 2002 - January 2005
American Connections March 2001 - September 2002
TSR Wireless LLC. 1994 - 2000
Skills
New Business Development, Sales Management, Cross-functional Team..., Inside Sales, Direct Sales, Sales Operations, Wireless Solutions, Team Building, Performance Improvement
Education
Merrimack College 1989 — 1993
Terracon April 2013 - Present
Self February 2011 - Present
Rocky Mountain Audio/Video 2013 - 2013
Innovative Solutions 2012 - 2012
UPS 2012 - 2012
Technicolor 2009 - 2011
Technicolor 2008 - 2009
Comcast 2007 - 2008
Comcast 1995 - 2007
Denver Center Media January 1995 - December 1995
Skills
Video, Broadcast, Video Production, HD Video, Broadcast Television, Television, Sound, Final Cut Pro, Camera, Video Editing, Post Production, Encoding, Digital Video, Master Control, Microsoft Excel, Editing, Microsoft Office, Videography, Photography, Non-linear Editing, Live Events, Lighting, Outlook, Microsoft Word, Word, Excel, Outlook Express, Premiere, Alamar, Encoda, Odetics, Technical Training, Louth, Production, Graphics, Television Production, Broadcast Operations, Servers, Adobe Premiere, On-air, Camera Operation, HD, Quality Control
Education
Metropolitan State College of Denver
BA, Mass Communication/Media Studies
ViaSat Inc. March 2015 - May 2015
ViaSat Inc. August 2014 - March 2015
Comcast July 2010 - November 2013
Metropolitan State University of Denver September 2009 - July 2010
Obama for America July 2008 - November 2008
RadioShack April 2008 - August 2008
Helio October 2006 - April 2008
Sprint September 2005 - March 2006
Skills
Customer Service, Customer Retention, Community Organizing, Community Outreach, Community Service, Youth Mentoring, Youth Engagement, Microsoft Office, HTML, MySQL, Non-profit..., Call Centers, Employee Training, Training, Retail Management, Sales, Leadership, Public Speaking, Social Media, Nonprofits, Management
Education
Metropolitan State University of Denver 2008 — 2012
Social Work
Corporate Technologies LLC June 2014 - Present
Sprint April 2013 - June 2014
Ideacom Mid-America September 2012 - March 2013
Comcast June 2011 - August 2012
TDS Metrocom May 2010 - July 2011
Skills
B2B, Telecommunications, Hosted Services, VoIP, Telephony, MPLS, Sales, Salesforce.com, Sales Management, Sales Presentations, Sales Operations, Metro Ethernet, Product Marketing, Strategic Planning, New Business Development, SaaS, Customer Satisfaction, IP, Voice & Data Convergence, IP PBX, Team Building, Customer Retention, WAN, Lead Generation, Broadband, Channel, Networking, Call Center, Wireless, Customer Service, Key Account Management, CRM, Internet Services, Marketing, Sales Engineering, Product Management, Network Design, Negotiation, Marketing Strategy, Management, Selling Skills, Qualifying Prospects, Cisco Technologies, Cloud Computing, Selling, Business Development, SIP, LAN-WAN, Leadership, Ethernet
Education
Metropolitan State University 1998 — 2000
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
The University of North Dakota 1980 — 1985
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Lifelinks Inc. February 2010 - January 2013
Comcast November 2008 - January 2010
Town Of Tewksbury February 2003 - October 2008
Osco Drug September 1999 - December 2003
Skills
Microsoft Office, Event Management, Microsoft Word, Process Improvement, Event Planning, Public Speaking, Customer Service, Hospitals, Team Building, Editing, Training, Cpr Certified, Customer Experience, Teaching, Coaching, Video Editing, Administrative..., Community Outreach, Microsoft Excel, Nonprofits, Higher Education
Education
Middlesex Community College 2001 — 2005
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Merrimack College 2000 — 2001
Salem State College
Bachelor's degree
Target March 2015 - Present
International Decision Systems October 2013 - March 2015
FICO September 2012 - October 2013
Commodity Update June 2012 - September 2012
FICO December 2011 - June 2012
RedBrick Health April 2011 - December 2011
Univita Health Inc September 2008 - April 2011
Comcast July 2007 - September 2008
Fanball.com March 2005 - July 2007
Solutran January 2003 - March 2005
Skills
Databases, T-SQL, Microsoft SQL Server, Web Services, SQL, Oracle, Data Warehousing, ETL, SDLC, MySQL, SOA, Pentaho, SSIS, SSRS, REST, jQuery, Linux, C#, Enterprise Architecture, Predictive Analytics, Netezza, Web Architecture, Solution Architecture, .NET, Web Applications, AJAX, JavaScript, Meteor, Groovy, PHP, CakePHP, jQuery Mobile, PhoneGap, HTML 5, RESTful architecture, VB.NET, ASP.NET, Perl, SQL Server, SSAS, SAML, Federation, PHP Frameworks, Technical Architecture, Technical Writing, System Architecture, Java, Python, Java Enterprise Edition
Education
Metropolitan State University
BA, Professional Writing
CrossTraining Productions February 2010 - Present
Comcast August 2004 - February 2010
Starz! June 1998 - August 2004
ABC News May 1996 - June 1998
US Navy August 1991 - April 1994
Skills
Television Production, Final Cut Pro, Advertising, Creative Writing, Field Producing, Production, Video Production, Screenwriter, Avid Editor, Camera Operator, Broadcast Engineering, Camera Operating, Avid, Camera, Avid Media Composer, Broadcast, Broadcast Television, Commercials, Editing, Film, Media Production, Post Production, Producing, Reality, Screenwriting, Television, Video, Video Editing, Videography, Directing
Education
Metropolitan State University of Denver 1996 — 1998
Technical Communications Degree, Speech Communications Minor
Blu Iron Photography February 2007 - Present
Maine Media Workshops June 2010 - August 2010
Hallmark Institute of Photography September 2009 - July 2010
Comcast October 2001 - July 2009
Cobblestone Antiques January 1997 - August 2000
Skills
Advertising, Visual Identity, Digital Photography, Photoshop, Digital Media, Digital Printing, Digital Design, Records Management, Appraisals, Apple Software, Lightroom, Adobe Creative Suite, Studio Lighting, Photography, Portraits, Photos, Portrait Photography, Image Editing, Videography, Digital Imaging, Lighting, Commercial Photography, Video, Video Editing, Multimedia, Event Photography, Fine Art Photography, Image Manipulation, Video Production, Final Cut Pro, Headshots, Wedding Photography, Digital Asest Management, Capture One, Travel Photography, Camera, Digital Asset Management, Mac, Photojournalism, Editorial, Studio Photography, Documentaries, Magazines, Fashion Photography, Weddings, Architectural..., Food Photography, Color Correction, On Location, Still Life
Education
Hallmark Institute of Photography 2009 — 2010
Certification, Photography
Metropolitan State College of Denver 2006 — 2009
History
OnDeck December 2014 - Present
Comcast May 2014 - December 2014
Comcast Cable July 2012 - May 2014
T-Mobile USA January 2006 - June 2012
T-Mobile USA September 2006 - January 2008
Alliance Data Systems January 1998 - January 2005
Skills
Call Center, Customer Experience, Customer Retention, Workforce Management, Training, Forecasting, Leadership, Call Centers, Customer Satisfaction, Cross-functional Team..., Management, Contact Centers, IVR, Customer Service, Team Leadership, Process Scheduler, Telecommunications, Team Building, Process Improvement, Vendor Management, Performance Management, Analysis, Wireless, Coaching, Time Management, Troubleshooting, Project Management
Education
Metropolitan State University of Denver 1999 — 2003
Bachelor of Fine Arts, Photography
Comcast February 2006 - Present
Comcast April 2002 - August 2006
Comcast January 2000 - January 2002
New Jersey Hospital Association August 1975 - May 1988
McGraw-Hill August 1974 - July 1976
Skills
Troubleshooting, Leadership, Telephony, Call Center
Education
TeamComcast Learning & Development 2008 — 2008
Working with TCP/IP
Jones/NCTI 2007 — 2008
Honors Graduate, HSD Customer Service/HSD Tech
Jones/NCTI 2006 — 2006
Honor Graduate, Excellance in Customer Service
South Jersey Professional School of Business 1987 — 1987
Brokers Licence, Insurance Principles and Practices - Tax Sheltered Annuities
Middlesex County Community College 1978 — 1979
Business Math
Princeton High School 1970 — 1974
Mercer County Community College
G.J. Gardner Homes May 2014 - Present
comcast August 2014 - August 2014
Trojka vodka USA November 2013 - February 2014
GMR August 2013 - December 2013
ACTIVATE Drinks June 2013 - September 2013
Event pro stratgies 2011 - September 2013
Formula March 2013 - August 2013
Marketing Unlimited November 2009 - November 2012
Mile High Promotions April 2009 - March 2011
Campus crest @ the grove apartments March 2007 - June 2008
Skills
Insurance, Human Resources, Leadership, Sales, Training, Marketing, Account Management, Recruiting, Social Networking, Event Planning, Call Centers, Direct Sales, Facebook, Data Entry, Direct Marketing, Social Media Marketing, Trade Shows, Brand Awareness, Customer Retention, Brand Management, Team Building, Brand Development, Social Media, Start-ups, Public Relations, Marketing Strategy, Time Management, Sponsorship, Coaching, Marketing Communications, Operations Management, Event Management, Customer Service, Retail, Public Speaking, Relationship Marketing, Advertising, Market Research, New Business Development, Sales Presentations, Guerrilla Marketing, Coordinating Events, Blogging, Creative Strategy, Live Events, Budgets, Nonprofits, Cold Calling, Interviews, Brand Ambassadors
Education
Metropolitan State College of Denver 2009 — 2011
Hotel, Tourism, and Events Management
University of Northern Colorado 2007 — 2009
Tufts Health Plan October 2008 - Present
Comcast 2006 - 2008
Verizon 1996 - 2006
Skills
Sales, Customer Service, Customer Satisfaction, B2B, Insurance, Account Management, Call Centers, Process Improvement, Business Development, Healthcare, Medicare, Customer Retention, Health Insurance
Education
Merrimack College
TCF Bank January 2013 - Present
Comcast 2007 - 2012
Time Warner Cable 1999 - 2007
Paragon Cable 1997 - 1999
Skills
Telecommunications, Customer Satisfaction, Customer Service, Call Center, Workforce Management, Customer Experience, Forecasting, Process Improvement, Team Building, Broadband, Troubleshooting, CRM, Recruiting, Team Leadership, Sales, Budgets, Call Centers, Telephony, Vendor Management, Performance Management, Cross-functional Team..., Coaching, Account Management, Customer Retention, VoIP, Project Planning, Operations Management, Team Management, Leadership, Avaya, Business Process..., Sales Operations, Management, Sales Process, Training, Networking, Strategic Partnerships
Education
Metropolitan State University 2008 — 2015
Bachelor of Arts (BA), Writing, Professional
Comcast January 2007 - Present
IDT 2002 - 2007
Skills
Ethernet, Broadband, Telecommunications, Network Engineering, Computer Network..., VoIP, Telephony, IP, Routers, Network Design, Switches, Wireless, T1, MPLS, LAN-WAN, BGP, Networking, Call Centers, Metro Ethernet, WAN, Wireless Networking, Managed Services, Provisioning, DWDM, SQL
Education
Thomas Edison State College 2015 — 2017
Bachelor Science in Applied Science and Technology in Technical Studies, Information Technology
Mercer County Community College 2014 — 2015
Information Technology, Structured Query Language (SQL)
Mercer County Community College
Associate of Applied Science Degree, Information Technology - Network Engineering Concentration
Rowan College at Burlington County 2009 — 2010
Computer Systems & Network Administration
OppenheimerFunds 2014 - 2015
OppenheimerFunds May 2012 - 2014
Janus Capital Group September 2007 - May 2012
Great West Life May 2006 - September 2007
Comcast 2005 - 2006
Invesco Funds Group / AIM Investments 1999 - 2005
Skills
Oracle, Unix, SDLC, SQL, Business Intelligence, Agile Methodologies, ETL, Perl, C, Business Analysis, Data Warehousing, Databases, Integration, Requirements Analysis, Vendor Management, Autosys, Denodo, Python, JIRA, Confluence, Informatica, Informatica..., PL/SQL, Microsoft SQL Server, Toad, Requirements Gathering, Shell Scripting, PostgreSQL, Visio
Education
Metropolitan State University of Denver
B.S., Computer Science
University of Colorado Denver
M.S., Computer Science
Comcast February 2009 - Present
Comcast Cable 1997 - 2010
Skills
Telecommunications, Variance Analysis, Call Centers, Essbase, Forecasting, Cross-functional Team..., Financial Analysis, Managerial Finance, Process Improvement, P&L Management
Education
Merrimack College 1989 — 1994
Comcast Cable June 2013 - Present
Comcast September 1999 - June 2013
Bizfon 1999 - 1999
Essex County Gas Company 1982 - 1998
Skills
Telecommunications, Broadband, Call Center, VoIP, Strategic Partnerships, Customer Retention, Direct Sales, Managed Services, Team Leadership, Sales Operations, Call Centers, Customer Experience, Solution Selling, Product Management, Salesforce.com
Education
Merrimack College
Bachelor of Arts (B.A.), Mathematics
New Hampshire College
Master of Business Administration (M.B.A.)
Viacord, a Perkinelmer company November 2012 - May 2015
PerkinElmer, Diagnostics Division 2005 - November 2012
Comcast April 1996 - March 2004
Skills
Sales Process, Cross-functional Team..., Salesforce.com, Sales Operations, Sales Management
Education
Merrimack College 1984 — 1988
BS, Management
Comcast June 2004 - Present
Communication Industries Corp 2001 - 2004
Skills
Broadband, Telecommunications, Cross-functional Team..., Call Center, Wireless, Customer Experience, Call Centers, Customer Retention, Vendor Management, Strategic Partnerships, Solution Selling, Product Management, Salesforce.com, Customer Satisfaction, Management, Team Building, Leadership, Sales, Customer Service, Process Improvement, Account Management, Team Leadership, Budgets, Program Management
Education
Merrimack College
Comcast July 2013 - Present
Dish Network April 2008 - July 2013
Protiviti January 2007 - January 2008
United Parcel Service August 2005 - January 2007
United Parcel Service October 1998 - July 2005
United Parcel Service January 1997 - October 1998
Skills
Financial Risk, Analysis, Internal Audit, Sarbanes-Oxley Act, Business Process..., Certified Fraud Examiner, Finance, Management, Process Improvement, Risk Assessment, Accounts Payable, Training, Financial Audits, Internal Controls, Financial Analysis, Risk Management, Insurance, Software Documentation, Project Planning, Accounting, Business Planning, IT Audit, Auditing, Program Management
Education
Regis University 1998 — 2002
MBA, Business Administration
Metropolitan State University of Denver 1990 — 1995
B.S., Finance, Marketing
Aurora Central High School 1984 — 1988
Comcast March 2014 - Present
Bryant Studios January 2012 - Present
Comcast November 2008 - March 2014
Gentleman's Quarters August 2007 - February 2008
Skills
Cabling, BMC Remedy, DSL, Telecommunications, Call Center, Troubleshooting, Modems, Telephony, Ethernet, VoIP, Technical Support, Voice Mail, Call Centers, Broadband, LAN-WAN, IP, Wireless, Routers, IPTV, Optical Fiber, Avaya, WAN
Education
University of Phoenix 2010 — 2013
Master of Science, Marriage, Family & Couples Counseling
Metropolitan State College of Denver 1996 — 1999
BA, English - Secondary Education
Master Technology Group March 2013 - Present
Apple September 2009 - March 2013
Comcast May 2008 - June 2009
Dell Inc October 2006 - April 2008
Skills
Information Technology, Customer Service, Troubleshooting, Computer Security, Network Security, Leadership, Microsoft Office, Sales, Windows, Microsoft Excel, Hardware Diagnostics, Operating Systems, Retail, Mac OS, Computer Hardware, Management, Project Management, Team Leadership, OS X, Security, Active Directory
Education
Metropolitan State University 2011 — 2014
Bachelor's Degree, Computer Science
Minneapolis Community and Technical College 2009 — 2011
Associate's Degree, Network and System Administration/Administrator, 3.6
Holy Family Hospital December 2009 - Present
COMCAST CORP June 2008 - February 2009
Comcast December 2006 - June 2008
Comcast January 2000 - January 2006
Comcast January 1999 - January 2000
Media One January 1996 - January 1999
HERITAGE CABLEVISION/TCI CABLEVISION/CONTINENTAL CABLEVISION January 1986 - January 1996
Skills
Accounts Payable, Materials Management, Outlook, Microsoft Word, Healthcare, Microsoft Excel, Microsoft Office, Customer Service, Marketing Communications, Direct Mail, Purchasing
Education
Merrimack College
Bachelor of Science, Business Management
Faction Media May 2013 - Present
DenverMind Media 2010 - Present
Freelance Writer/Editor/Designer September 1993 - Present
Blockbuster October 2012 - April 2013
Examiner.com December 2009 - September 2012
Examiner.com April 2008 - November 2009
Rocky Mountain News October 2002 - February 2009
Comcast August 2005 - April 2008
Citysearch.com March 2001 - March 2007
Comcast September 2002 - August 2005
Skills
Knowledge Management, Management, Leadership, Content Management, Content Strategy, Information Architecture, Social Media Marketing, Writing, Newsletter Production, Editing, Strategic Planning, Digital Marketing, Digital Media, Technical Support, Customer Support, HTML, Email Marketing, Microsoft Office, Omniture, Editorial, WordPress, Web Content, Social Media, Copywriting, Advertising, SEO, Magazines, Corporate Communications, AP Style, Public Relations, Newspapers, Jokes, Newspaper Design, CRM Integration, Strategic Communications, Training Delivery, Photoshop, Dreamweaver, QuarkXPress, InDesign, CMS, Blogging, SEO copywriting, Content Marketing, Google Analytics, Microwaving popcorn..., figuring out who burned..., knowing the difference..., Internal Communications, Content Development
Education
Metropolitan State College of Denver 1994 — 1998
Journalism
University of Northern Colorado 1993 — 1994
Music Performance
Comcast October 2010 - Present
CCAD LLC 2005 - October 2010
Comcast 2005 - October 2010
Motorola 1994 - 2005
Skills
Systems Engineering, Security, Testing, Product Management, MPEG, Engineering Management, Project Planning, Conditional Access, Video, Start-ups, Set Top Box, UML, Computer Science, Telecommunications, Wireless, IPTV, IP, RF, VOD, Integration, Broadband, System Architecture
Education
Villanova University 1997 — 1999
CompSci
Temple University 1979 — 1981
Messiah College 1977 — 1979
Comcast Director of Supply Chain OperationsComcastSeptember 2007 - December 2010
Comcast Cable April 1998 - September 2007
Coca-Cola Enterprises February 1996 - April 1998
Coca-Cola Enterprises April 1992 - February 1996
Skills
Vendor Management, Process Improvement, Operations Management, Telecommunications, Inventory Management, Forecasting, Team Building, Customer Satisfaction, Program Management, Budgets, Team Leadership, Warehousing
Education
Merrimack College 1985 — 1989
B.A., Sociology
Middlebury College 1983 — 1985
Comcast July 2003 - December 2007
Education
Mercer County Community College 1981 — 1983
CooCube February 2013 - Present
Comcast February 2011 - February 2013
Comcast Interactive Media August 2003 - February 2011
D2 Media May 2001 - March 2003
Skills
Experience Design, Interaction Design, Site Maps, Information Architecture, User-centered Design, User Experience, User Research, User Interface, User Experience Design, Mobile Design, User Interface Design
Education
Messiah College 1997 — 2001
Universitat de Barcelona 1999 — 1999
Comcast August 2012 - Present
Comcast July 2000 - August 2012
Comcast Cable September 2007 - April 2009
MediaOne Group, Inc. 1998 - 2000
U S WEST, INC AND SUBSIDIARY COMPANIES 1985 - 2000
Skills
Telecommunications, Forecasting, Financial Analysis, Call Center, Cross-functional Team..., VOD, Process Improvement, Budgets, Capital Budgeting, Mergers, Financial Reporting, Finance, Leadership, Financial Modeling, Sarbanes-Oxley Act, Mergers & Acquisitions, Strategy, Executive Management, Vendor Management, Business Analysis, Managerial Finance, Internal Audit, Strategic Planning, Change Management, Business Process..., Accounting, Call Centers, Operations Management, Cash Management
Education
Metropolitan State University of Denver 1980 — 1982
Accounting, Finance, Business
Children's Hospital Colorado March 2007 - Present
Comcast 1998 - 2007
Skills
Change Management, Virtualization, Disaster Recovery, Vendor Management, Active Directory, Troubleshooting, Healthcare Information..., Data Center, Team Leadership, Management, ITIL, Customer Service, Technical Support, IT Management, Software Documentation, Integration, Visio, System Administration, SharePoint, Servers, Networking, Windows Server, VPN, VMware, Business Analysis
Education
Metropolitan State College of Denver 1994 — 2000
Computer and Information Sciences and Support Services
Comcast August 2009 - Present
Comcast August 2008 - August 2009
Comcast July 2000 - August 2008
Skills
Unix, Java, Shell Scripting, C++, Linux, Telecommunications, Cisco Technologies, Networking, TCP/IP, IP, Integration, Switches, Troubleshooting, VoIP
Education
Metropolitan State University 2007 — 2012
BS, Computer Science
Saint Paul College 2002 — 2006
Associate's Degree, Computer Programming
Comcast Technical OperationsComcast Cable1984 - 2010
Skills
Broadband, Telecommunications, VoIP, Fiber Optics, Network Design, IP, Optical Fiber, Telephony, Wireless, Call Center, VOD, Cabling, DWDM, Computer Network..., MPLS, Ethernet, SIP, DSL, Routers, IPTV, WAN, Network Architecture, Call Centers, Network Engineering, RF, Switches, T1, Routing, Provisioning, Troubleshooting, LAN-WAN, WiFi, Networking, Wireless Networking, Integration, System Deployment, Internet Services, Cable Television, Transmission, Unified Communications, WiMAX, Managed Services, Sales Engineering, Telecommunications..., Cisco Technologies, LTE, TCP/IP, Data Center, Cables, SDH
Education
Mercer County Community College
Comcast April 2015 - Present
Winter Wyman Contracting Inc November 2014 - March 2015
Robert Half Finance & Accounting January 2014 - July 2014
Mavic, Inc September 2009 - April 2013
Verizon Finance - Retail Markets July 2005 - November 2008
Verizon Business Solutions May 2001 - July 2005
Verizon (Bell Atlantic) Yellow Pages May 1999 - April 2001
Northeast Rehabilitation Hospital January 1996 - April 1999
Skills
Microsoft Office Excel..., Business Objects, SAP, Financial Reporting, Excel, Hyperion, Account Reconciliation, Financial Analysis, Microsoft Excel, Hyperion Enterprise
Education
Austin Preparatory School
High School
Merrimack College
BS, Business Administration
Freelance April 2015 - Present
Colliding Pictures May 2006 - Present
Time Warner Cable July 2015 - August 2015
AMC Theatres February 2015 - August 2015
Comcast July 2011 - January 2015
ShopNBC August 2009 - July 2011
CBS Radio January 2008 - October 2009
Office Max August 2008 - August 2009
UPS May 2002 - August 2008
Skills
Video, Final Cut Pro, Broadcast, Post Production, Film, Entertainment, Editing, Radio Broadcasting, Graphic Design, Social Media Marketing, Social Media, Radio, Film Production, Producing, Commercials, Video Production, Short Films, Creative Direction, Audio Editing, Advertising, Music, Video Editing, Camera
Education
Metropolitan State University 2011 — 2015
Bachelor of Arts (B.A.), Film & Entertainment Marketing
Minneapolis Community and Technical College 2008 — 2010
2010. Associate of Science Degree, Business Management
The Art Institutes International - Minneapolis 2005 — 2007
Visual Effects and Motion Graphics, Visual Effects & Motion Graphics
Minneapolis Community and Technical College 2002 — 2005
AS, Filmmaking
Cricket Communications July 2010 - Present
Level 3 Communications October 2002 - February 2007
Level 3 Communications 2002 - 2007
Qwest Communications May 2001 - October 2002
Comcast 1998 - 2001
Skills
Networking, Switches, VoIP, Wireless, Network Design, Routing, Telecommunications, IP, Management, Ethernet, Billing Systems, Vendor Management, Computer Network...
Education
Metropolitan Community College 1975 — 1979
Business
EchoStar Corporation July 2014 - Present
Media News Group Interactive September 2013 - June 2014
Comcast September 2008 - September 2013
Comcast September 2004 - September 2008
Skills
TCP/IP, Network Administration, Red Hat Linux, Troubleshooting, Telecommunications, MySQL, Apache, Ubuntu, Windows Server, Cables, PHP, Cloud Computing, System Administration, Microsoft SQL Server, LAMP administration, Cable Networks, VMware, SQL, Network Engineering
Education
Metropolitan State University of Denver 2005 — 2009
Bachelor's Degree, Computer Information Systems
Level 3 Communications November 2012 - Present
Comcast May 2010 - November 2012
Comcast January 2010 - June 2010
Sage Technology Solutions, Inc August 2007 - January 2010
Level 3 Communications January 2007 - September 2007
TelCove January 1999 - January 2007
Telcove; Adelphia Business Solutions; Hyperion 1999 - 2007
Skills
VoIP, Telephony, Unified Communications, Managed Services, Co-location, Solution Selling, Telecommunications, MPLS, Metro Ethernet, Direct Sales, IP, Hosted Services, Data Center, Ethernet, Salesforce.com, T1, Selling, Sales, Strategy, Fiber Optics, WAN, Enterprise Software, Professional Services, Leadership, SIP Trunking, Broadband, Cloud Computing, Wireless
Education
Messiah College 1993 — 1997
BS, Biology / Pre-Med
Union Endicott High School 1989 — 1993
Comcast September 2006 - Present
Avaya June 1998 - September 2003
Skills
Cisco Technologies, Ciena, Arris, Juniper, Adtran, Ethernet, MPLS, Switches, Telephony, VoIP, IP, Network Design, LAN-WAN, Routing, TCP/IP
Education
Metropolitan State College of Denver 1997 — 2002
BS, Applied Mathematics/Information Systems
Southern NH Montessori Academy & NH School of Applied Learning April 2009 - Present
Cedar Point Communications March 2004 - March 2008
Comcast 2002 - 2003
Media One 1998 - 2002
AT&T 1997 - 1998
Continental Cablevision 1987 - 1990
Skills
Organizational..., Strategic Planning, Program Management, Public Relations, Process Improvement, Performance Management, Mergers, Business Operations, Staff Development, Team Building, Instructional Design, Leadership Development, Coaching, Project Management, Public Speaking, Leadership, Telecommunications, Budgets, Start-ups, New Business Development, Project Planning, Integration, Curriculum Design, Team Leadership, Management
Education
Merrimack College
Business Management
Southern New Hampshire University
Business Management, Organizational Development, Psychology
HGA Wireless LLC July 2011 - Present
Comcast March 2010 - June 2012
Garlic Jims Pizza September 2007 - August 2010
Western Paper Distributors September 2008 - May 2009
First Community Bank September 2005 - June 2008
U.S. Bank January 2005 - September 2005
Washington Mutual May 2003 - January 2005
Skills
Customer Service, Microsoft Office, Product Management, Product Marketing, Marketing Strategy, Sales, Consumer Electronics, Project Management, Management, Strategic Planning, Retail
Education
Metropolitan State University 2000 — 2006
Bachelors of Science, Marketing; Finance
Comcast January 2015 - Present
Comcast Contractor November 2012 - January 2015
AIMHIRE July 2010 - October 2012
AT&T- TELCO ACCESS PARTNERS, NORFOLK, MA- CONTRACT February 2008 - June 2010
FRONT PORCH SOFTWARE March 2005 - April 2008
AT&T February 1998 - August 2004
TCG - Teleport Communications Group - Bought by AT&T in 1998 April 1997 - January 1998
ALLCALL INC. (Nextel Phone Distributor) 1996 - 1997
METROPOLITAN FIBER SYSTEMS COMMUNCIATIONS INC previously Realcom 1993 - 1996
Skills
Telecommunications, Wireless, Microwave, Sales, VoIP, GSM, T1, Contract Negotiation, Project Management, Program Management, Management, UMTS, CDMA, LTE, Fiber Optics, Cellular Communications, Vendor Management, Customer Service
Education
Mesabi Range Community and Technical College 1985 — 1987
Business Administration and Management, General
Community Options February 2000 - Present
Shaker Recruitment Advertising & Communications January 1997 - February 2000
Comcast March 1993 - February 1997
Skills
Fundraising, Graphics, Event Management, Volunteer Management, Non-profits, Social Media Marketing, Grant Writing, Public Relations, Community Outreach, Event Planning, Social Media, Nonprofits, Facebook, Press Releases, Editing, Newsletters, Program Development, Social Networking
Education
Internship 2020 ABC NEWS
Mercy College
Television Production
Comcast August 2015 - Present
Comcast July 2014 - Present
Comcast September 2013 - July 2014
Comcast March 2012 - September 2013
Comcast Business Class September 2010 - March 2012
Time Warner Cable Media Sales September 2009 - September 2010
Highlands WineSeller 2004 - 2007
Skills
Direct Sales, Account Management, Production Managment, Sales Management, Salesforce.com, Customer Service, Marketing, Product Marketing, Product Management, Product Demonstration, Strategic Planning, Corporate Communications, B2B, Business Development, CRM, Call Centers, Cold Calling, Competitive Analysis, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Lead Generation, Marketing Strategy, New Business Development, Process Improvement, Sales, Sales Operations, Sales Process, Selling, Solution Selling, Strategic Partnerships, Strategy, Team Leadership, Telecommunications, VoIP
Education
Metropolitan State College of Denver 2001 — 2008
Bachelor of Science (BS), Business Management and Marketing
Comcast April 2013 - Present
New Frontier Media, Inc February 2012 - April 2013
Dish Network August 2011 - December 2011
Dish Network August 2007 - August 2011
Asset Building Coalition January 2008 - April 2008
Dish Network March 2005 - August 2007
Dish Network March 2004 - March 2005
Dish Network June 2001 - May 2003
Skills
Sales, Salesforce.com, Customer Service, Training, Account Management, Telecommunications, Direct Sales, Sales Management, Call Center, Customer Retention, Solution Selling, Customer Satisfaction, Management, Sales Operations, New Business Development, Marketing, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Forecasting, Analysis, Call Centers
Education
Metropolitan State College of Denver 2000 — 2010
Bachelor of Science, Finance
SUPERVALU July 2015 - Present
Metropolitan State University March 2014 - Present
Self June 2005 - Present
Sybaritic, Inc. April 2012 - March 2014
Comcast February 2005 - September 2011
Skills
Troubleshooting, Training, Telecommunications, IT Security Policies &..., Network Security, Wireless Security, Digital Forensics, Electrical Engineering, Antivirus, Programming, Firewalls, VoIP, Customer Service, Team Building, Vulnerability Assessment, Marketing, MySQL, Program Management, PowerPoint, Leadership, Management, Project Management, Sales, Team Leadership, Sales Management, Account Management, Raspberry Pi, VirtualBox, Microsoft Word, Strategy, Process Improvement, Wireless, Broadband, Java, Public Speaking, C++, Electronics, Backtrack, Arduino, VMware
Education
Metropolitan State University 2011 — 2015
Bachelor's Degree, Computer Information Technology
Comcast July 2005 - July 2010
Comcast 1999 - July 2005
Comcast 1998 - 1999
Skills
Call Center, Customer Retention, Customer Experience, Customer Satisfaction, Workforce Management, Leadership, Call Centers, Troubleshooting, Forecasting, Customer Service, VoIP, Telecommunications, Vendor Management, Broadband, Team Leadership, Salesforce.com
Education
Missouri Western State University 2013 — 2015
Bachelor of Arts (BA), Early Childhood Education and Teaching
Metropolitan Community College-Blue River 2011 — 2013
Associate of Arts (AA), Elementary Education and Teaching
Pathfinders/Cenlar FSB January 2015 - Present
JK Group, Inc. January 2013 - June 2014
TD Bank April 2011 - August 2011
Merrill Lynch January 2009 - April 2011
Comcast March 2010 - October 2010
ACS, a Xerox Company June 2005 - November 2006
Skills
Microsoft Excel, Project Management, Call Centers, Customer Service, Outlook, Management, Sales, Microsoft Office, Recruiting, Direct Sales, Access, Research, Program Management, Training
Education
Harrison Career Institute 2002 — 2003
Diploma, Help/Desk Analyst/Computer Operations
Mercer County Community College
Photography
Monisha Mills, Inc. 2011 - Present
Comcast 2014 - 2015
Zappos Family of Companies 2011 - 2012
SEEBURGER, Inc 2004 - 2011
Camp Fire USA Georgia 2003 - 2004
Cardinal Technologies, Inc. 2002 - 2003
Skills
B2B, EDI, Lead Generation, Public Relations, Budgeting, Customer Relations, Retail, SaaS, Integration, SAP, Online Marketing, EAI, ERP, Social Media, SEO, E-commerce, Web 2.0, Marketing Strategy, Team Management, Marketing Communications, Business Strategy, Event Management, Marketing Management, HTML, SEM, Social Media Marketing, Digital Marketing, Salesforce.com, Vertical Response, Vertical Marketing, Software Training, International Business, Adobe Creative Suite, Constant Contact, Survey Monkey, Google Analytics, Google Adwords, SharePoint, Basecamp, Typo3, JIRA, MODx, Email Marketing, System Testing, Budgets, Customer Service, Business Development, Integrated Marketing, Management, Strategy
Education
Centre International d'Études Francaises de l'Úniversite Catholique de l'Ouest
Meredith College
B.S, International Business
Exact May 2015 - Present
Comcast January 2014 - May 2015
CNA Insurance March 2011 - May 2012
American Hardware Mutual December 2006 - March 2011
TCF Bank October 2005 - November 2006
Wells Fargo Bank October 2002 - May 2005
Education
Metropolitan State University 2015 — 2017
Bachelor of Science (BS), Accounting
North Hennepin Community College 2011 — 2015
Associate of Science (A.S.), Accounting
CenturyLink November 2014 - Present
SunGard Availability Services 2008 - 2014
Comcast April 2004 - March 2008
Rock Solid Broadband January 2002 - March 2004
Alltel Telephone Svc September 2001 - December 2001
Covad Communications February 1998 - August 2001
Skills
Data Center, Cloud Computing, Management, Project Management, Disaster Recovery, Vendor Management, ITIL, Fiber Optic Networks, Cisco Technologies, Juniper Technologies, Alcatel, Ciena, Troubleshooting, Routers, Switches, Firewalls, Servers, Data Transport, Wireless Networking, Cable Modems, VoIP, SIP, BGP, IPSec, VLAN, Trunking, Cisco VoIP, VPN, MPLS, ILEC, CLEC, Remote Troubleshooting, Internet Troubleshooting
Education
Metropolitan State University of Denver 2004 — 2005
Computer Science
Naval Nuclear Power Training Command 1996 — 1997
Nuclear Physics, Nuclear Power
Metropolitan State College of Denver 1993 — 1995
Computer Science, Sophomore
Comcast April 2014 - Present
Computer Enterprises, Inc. May 2013 - April 2014
Oracle 2007 - 2012
Skills
Oracle, Requirements Analysis, JIRA, SDLC, Confluence, Java, SQL, XML, Atlassian JIRA, Weblogic, SOA, Agile Methodologies, Java Enterprise Edition
Education
Rowan University 2004 — 2006
Bachelor of Science (B.S.), Computer Science
Mercer County Community College 2001 — 2004
Associate of Science (A.S.), Computer Science
Comcast 1998 - 2010
Executive TeleCard October 1993 - December 1996
Skills
Troubleshooting, Customer Service, Management, Call Centers, Customer Satisfaction, Time Management, Training, Invoicing, Sales
Education
Belgium French Institute 1995 — 1995
French Studies
Metropolitan State University of Denver 1988 — 1993
Bachelor's Degree, Marketing, 3.0
1983 – Federal University of Rio de Janeiro – Certification in Art Education, Art 1981 — 1983
Education/Teaching School of Arts
Fleet readiness center southeast June 2015 - Present
Comcast June 2006 - June 2015
Comcast June 2006 - June 2015
Skills
Broadband, Troubleshooting, VoIP, Optical Fiber, Software Installation, IP, Wireless, Computer Network..., Telecommunications, Ethernet, Telephony, Cabling, Fiber Optics, Routers, Switches, LAN-WAN, DSL, Network Design, Call Centers, RF, Provisioning, Network Engineering, TCP/IP, ISDN, WAN, WiFi, Routing, DOCSIS, Wireless Networking, Transmission, QoS, Internet Services, Cisco Technologies, Network Architecture, System Deployment, VPN, Cisco Routers, Cable Modems, PRI, VLAN, HFC, Cable Television, Satellite Communications, Computer Hardware, Computer Operating..., Cisco Firewall Security, Avaya, Juniper, Hardware, DHCP
Education
Metropolitan Community College 2001 — 2003
Business Administration Transfer
United States Navy 1990 — 1993
Electronics
International Union of Operating Engineers Local 3 March 2013 - Present
Comcast June 2012 - Present
Comcast March 2011 - June 2012
Comcast September 2008 - March 2011
Comcast December 2005 - September 2008
Skills
Customer Satisfaction, Customer Service, Teamwork, Team Leadership, Frontline Customer..., Microsoft Word, Microsoft Excel, Microsoft Office, Negotiation, Problem Solving, PowerPoint, Strategic Planning, Strategic Communications, Call Center Experience, Billing, Sales, Direct Sales, Customer Retention, Install, Data Entry, Coaching, Technical..., Call Center, Troubleshooting, Call Centers, Selling, Telecommunications, Customer Experience
Education
Merritt College
Silicon Valley University
ATT September 2014 - Present
Comcast July 2013 - Present
Sprint December 2009 - June 2013
Skills
Troubleshooting, Telecommunications, VoIP, Wireless, Networking, IP, Cisco Technologies, TCP/IP, Switches, Network Design, Technical Support
Education
Metropolitan Community College-Business & Technology 2013 — 2014
Associate's degree, Computer Networking, 3.8
WAKA WNCF WBMM MeTV Heartland Network July 2014 - Present
WAKA WNCF WBMM MeTV Heartland Network March 2003 - July 2014
WRCB-TV 2000 - 2003
Comcast 1998 - 2000
WDEF-TV 1995 - 1998
WVTM August 1992 - December 1994
WSFA 1990 - 1992
WMAZ-TV March 1986 - December 1990
WMGT-TV 1985 - 1986
WTVC-TV 1984 - 1985
Skills
Broadcast Journalism, Broadcast Television, ENPS, Broadcast, Non-linear Editing, Television, Storytelling, Journalism, Video Production, Video, Breaking News
Education
Mercer University 1985 — 1989
Bachelor of Arts (B.A.), Communication and Media Studies
The McCallie School 1979 — 1985
Canadian Pacific Railway April 2008 - Present
Countrywide Home Loans January 2007 - November 2007
Comcast August 2004 - January 2007
Skills
Transportation..., Business Process..., Budgets, Business Analysis, Internal Controls, Microsoft Excel, Variance Analysis, Auditing, Logistics Management, Customer Service, Inventory Management, Public Speaking, Microsoft Office
Education
Minneapolis Community and Technical College 2008 — 2010
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Metropolitan State University
Bachelor of Arts (B.A.), Professional Communications
Upward & Onward Recovery Center January 2004 - Present
Comcast August 1998 - May 2003
BellSouth July 1979 - January 1997
Skills
Psychology, Customer Service, Leadership Development, Nonprofits
Education
San Francisco State University 2013 — 2015
Bachelor of Arts (BA), Psychology
Merritt College 2011 — 2013
Associate of Arts (AA), Community Services - AOD Counseling
Comcast
Skills
Forecasting, Financial Analysis, Variance Analysis, Essbase, Financial Reporting, Hyperion Enterprise, Financial Modeling, Budgets, Finance, Sarbanes-Oxley Act, Accounting, Analysis, Strategic Financial..., Microsoft Excel, Process Improvement, Financial Forecasting, Managerial Finance, Internal Controls, Corporate Finance, Strategic Planning, Leadership, Team Building, Team Leadership
Education
Metropolitan State University of Denver 1991 — 1995
BS
XiuQuan High school, Guang Dong, China 1983 — 1986
Comcast May 2014 - Present
The Rock Wood Fired Pizza & Spirits October 2012 - May 2014
On The Border October 2011 - October 2012
Skills
Food Service, Time Management, Cash Handling Experience, New Restaurant Openings, Labor Control, Microsoft Word, PowerPoint, Customer Satisfaction, Customer Service, Microsoft Excel, Restaurant Management, Sales, Restaurants, Food, Teamwork, Hospitality, Event Planning, Food & Beverage, Employee Training, Cashiering, Telephone Skills
Education
Metropolitan State University of Denver 2010 — 2015
Accounting